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Doubletree Hotel Palm Beach Gardens

West Palm Beach, FL, US (PBI)

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Based on 986 reviews
Renew your spirit where lush foliage, enhanced service, and a captivating location create a soothing, Zen-like atmosphere for your pleasure.
Room & Rates
1 King Bed w/Walkout Balcony Non-Smoking - Doubletree Hotel Palm Beach Gardens - 1

1 King Bed w/Walkout Balcony Non-Smoking

  • one king bed
  • walkout balcony
  • complimentary high speed internet access and remote printing
  • video games featured on TV
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • flat screen TV w/premium channels and pay movies
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
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1 King Pure Allergy Friendly Room Non Smoking - Doubletree Hotel Palm Beach Gardens - 2

1 King Pure Allergy Friendly Room Non Smoking

  • one king bed
  • hypo-allergenic bedding
  • walkout balcony
  • complimentary high speed internet access and remote printing
  • video games featured on TV
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • flat screen TV w/premium channels and pay movies
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
1 King Studio Suite w/Sofa Bed Non Smoking - Doubletree Hotel Palm Beach Gardens - 3

1 King Studio Suite w/Sofa Bed Non Smoking

  • one king bed
  • sofa bed
  • walkout balcony
  • complimentary high speed internet access and remote printing
  • video games featured on TV
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • flat screen TV w/premium channels and pay movies
  • mini-fridge, wet bar, microwave and coffee/tea maker
  • iron/ironing board and hair dryer
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1 King Mobility Accessible w/Bathtub Non Smoking - Doubletree Hotel Palm Beach Gardens - 4

1 King Mobility Accessible w/Bathtub Non Smoking

  • one king bed
  • complimentary high speed internet access and remote printing
  • video games featured on TV
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • flat screen TV w/premium channels and pay movies
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
1 King Mobility Accessible w/Roll-In Shower Non Smoking - Doubletree Hotel Palm Beach Gardens - 5

1 King Mobility Accessible w/Roll-In Shower Non Smoking

  • one king bed
  • complimentary high speed internet access and remote printing
  • video games featured on TV
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • flat screen TV w/premium channels and pay movies
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
1 King w/Garden View and Sofa Bed Non Smoking - Doubletree Hotel Palm Beach Gardens - 6

1 King w/Garden View and Sofa Bed Non Smoking

  • one king bed
  • sofa bed
  • premium garden view w/walkout balcony
  • complimentary high speed internet access and remote printing
  • video games featured on TV
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • flat screen TV w/premium channels and pay movies
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
2 Queens w/Walkout Balcony Non Smoking - Doubletree Hotel Palm Beach Gardens - 7

2 Queens w/Walkout Balcony Non Smoking

  • two queen beds
  • complimentary high speed internet access and remote printing
  • video games featured on TV
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • flat screen TV w/premium channels and pay movies
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
2 Queens Pure Allergy Friendly Room Non Smoking - Doubletree Hotel Palm Beach Gardens - 8

2 Queens Pure Allergy Friendly Room Non Smoking

  • two queen beds
  • hypo-allergenic bedding
  • walkout balcony
  • complimentary high speed internet access and remote printing
  • video games featured on TV
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • flat screen TV w/premium channels and pay movies
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
2 Queens w/Garden View and Sofa Bed Non Smoking - Doubletree Hotel Palm Beach Gardens - 9

2 Queens w/Garden View and Sofa Bed Non Smoking

  • two queen beds
  • premium garden view w/walkout balcony
  • complimentary high speed internet access and remote printing
  • video games featured on TV
  • clock radio w/MP3 connection
  • desk w/ergonomic chair
  • flat screen TV w/premium channels and pay movies
  • mini-fridge and coffee/tea maker
  • iron/ironing board and hair dryer
Hide room details
Doubletree Hotel Palm Beach Gardens
4431 Pga Blvd, Palm Beach Gardens, FL US 33410

Unwind amidst the tranquility of our tropical grounds, brimming with towering palms, colorful hibiscus flowers, and a heated Resort Style swimming pool complete with five luxurious Cabanas. Melt into our inviting guest rooms, which feature thoughtful touches such as Tempur-Pedic beds, private balconies, and flat screen televisions. Stay connected with complimentary wireless/wired internet access. Nestled in sun-splashed Palm Beach Gardens, our beautifully appointed hotel offers attentive service in a magnificent setting.

Set on the world-renowned PGA Boulevard; the gateway to upscale Golf Country Clubs. The Blvd. offers over 40 restaurants-many with outdoor patios for dining, Art Galleries, and boutique shops Only 5 miles directly west from the pristine beaches of Singer Island and Juno Beach. Shopping, dining, and nightlife are all within close proximity with over 100 restaurants to choose from within a five mile radius of the hotel.

Hotel Amenities:

  • Complimentary transportation is provided within a 3 mile radius of the hotel
  • OZ. Steak & Fusion Restaurant, Fusions Lounge & Veranda, Grotto Pool Bar
  • PreCor Fitness Center
  • PURE Rooms (50 rooms) featuring a cutting edge air purification system that cleans the air and surfaces, providing the ultimate comfort level for those sensitive to airborne particles.
  • On-site Executive Meeting Center: IACC, Silver LEED Certified with PURE – Air purification system providing a 99% Allergen-free environment.
  • Complimentary Pantry featuring over 40 items for Hilton Honors Diamond and Gold Level Members
  • Fishing Excursions available in nearby Riviera Beach
  • Ample complimentary parking
  • Ideally located off of I-95, just minutes from the Florida Turnpike

AMENITIES:
  • 24-Hour Front Desk
  • AAA Approved
  • Breakfast Room
  • Business Center (+)
  • Cafe
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms (+)
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Eco-Friendly
  • Elevator / Lift
  • Express Check-Out
  • Fine Dining
  • Fitness Facility
  • Free Morning Paper
  • Free Parking
  • Gift Shop on Property
  • Handicap Services
  • Horseback Riding (nearby) (+)
  • Ice Machine
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Kids Stay Free (Based on Age)
  • Lounge/Bar
  • Multilingual Staff
  • On-Site Check In
  • Outdoor Pool
  • Parking
  • RV Parking
  • Restaurant
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Security Guard
  • Shopping
  • Vending Machines
  • Wake-Up Service
  • Wedding Services
  • Widescreen TV
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 986 reviews
from Spruce Pine, North Carolina
Submitted on 22-05-2016
Stayed here this weekend (Fri-Mon) with my son for his sixteenth birthday. Check in was easy and the room was clean and comfortable (we weren't offered cookies either). The beds are a little hard, but that's how we like them. There was a small refrigerator in the room that worked well for drinks. Housekeeping did a really good job. The balcony was not much but it was convenient to have. Hotel is centrally located and we had no complaints. Will be back.
from Kingsland, United States
Submitted on 23-05-2016
We stayed one night at the DoubleTree by Hilton and were expect a very nice room for the price but were put into a older building where the rooms were very dated, it looked and felt like an old Super 8 motel room. No hot water in the room to take a shower, we did call the desk and they offered to move us but with a late check in and early departure for a graduation ceremony that was not possible for us. They did make the effort to make it right but if your going to rent rooms and carry the Hil... Read more
from Miami Beach, Florida
Submitted on 24-05-2016
Very bad experience with an "upgrade" room clammy with sheets clammy and uncomfortable. No ice for guest on the hall and when we told the seat. The response was NOTHING. The only thing I can say good is that the cookies were good that they face us when we left.
from Iselin, United States
Submitted on 24-05-2016
Although I did not use any of the amenities offered by this property other than the Internet service, I did find it a respite from my hectic business travel schedule. The staff was very friendly, welcoming and eager to address any issue I may have (of which there were none!). The room was clean, comfortable and quiet despite being in a heavily trafficked area. The room rates were reasonable, and the property was conveniently located. I hope to have occasion to stay at this property again.
from Greenacres, United States
Submitted on 25-05-2016
The hotel was very nice. The appearance is great, staff is friendly and helpful. The hotel has a lot to do, with a restaurant and bar located in the hotel. There is a lot to do around the hotel as well as it central located.
from Cincinnati, Ohio
Submitted on 02-06-2016
Overall, just an average experience. Polite staff. Very clean rooms, very comfortable bed, but appear dark and outdated. The Embassy Suites across the road was a day and night difference - at essentially the same rate
from Houston, Texas
Submitted on 02-06-2016
So this hotel has its issues. The room we were in had a chair from what looked like the 70's that belongs in a nursing home. Beds were not that comfortable. What this hotel does have is some great staff. The issues I experienced were handled swiftly and I appreciate that.
from Miami, United States
Submitted on 02-06-2016
Great place to stay, business or pleasure. Friendly people, lost of smiles, extremely clean for an old building and worm cookies, my wife and I spent some time in the pool, very well kept areas, I love it. We are planning to come back soon...
from Frankfurt, Germany
Submitted on 04-06-2016
We stayed one night and were very satisfied: good location, not far from the beach (ca. 5-10 minutes drive), complimentary parking. The personnel was helpful, gave us good suggestions ( running trail close by in a park with lakes), where to go for dinner etc. I can recommend this hotel.
from Jacksonville, Florida
Submitted on 06-06-2016
Thank you for the great staff and service! The breakfast was awesome and everyone was very helpful. Great attitudes are perpetuated by great leadership and I'm willing to bet this property has a great General Manager.
from
Submitted on 13-06-2016
A one night Anniversary getaway was made special with friendly staff, comfortable bed and room. All of this was topped off with a view of the pool. I wish I had more time to relax and enjoy. My husband and I will return in the future.
from Chincoteague Island, Virginia
Submitted on 16-06-2016
A clean, convenient and welcoming hotel right off I-95. Rooms were clean, well appointed and large. Ac easy to control. Gigi at front desk was amazing...one of the best and most professional hotel employees I have ever met. Hotel in a nice spot for a jump into the keys.
from Chicago, Illinois
Submitted on 19-06-2016
From the moment I checked in with Gigi and Jonathan, I knew that made day would get better were going to have a great time. They were friendly, informative and most of all they did not stop smiling! I had traveled for more than 12 hours before arriving. Delay after delay with the flights made it difficult to smile that day and the airline clerk could care less, her face said it all. But those two and the hotel front desk made it all better! They helped me realize that hey I am in Florida and i... Read more
from orlando
Submitted on 19-06-2016
Stayed for a wedding on-site. Very convenient location to highways. Nice atmosphere for a wedding. Excellent service. Nice pool area. Rooms could definitely use an update. I think the staff here goes out of its way to be accommodating, but ultimately you want a comfortable and safe room. The room not only felt dated, but it was not clean, or not hygienic, I guess. The stuff growing inside the vents was absolutely disgusting. Metal racks in the closet were corroded with rust. Our securit... Read more
from Hawthorne, Florida
Submitted on 22-06-2016
I enjoyed my stay. when I walked in the service at the front desk was amazing Thanks GiGi ,Jonathan, and Fernando. my rooms were great. I have little ones and they had fun everything was great. This was a family trip we were only minutes from the beach,shopping and great food. The rooms were clean. Love the balcony overlooking the pool.
from Williston, Florida
Submitted on 29-06-2016
My family of four stayed here for the weekend while visiting a really good family friend & her newborn baby/family. I had a very horrible experience over the phone with someone(I did not catch his name) when I originally called to ask about the difference of the "views" that you pay a difference for when booking. Staff member, who did claim to be a manager, was very rude and proceeded to inform me that I was not paying for a view that I was paying for a place to rest my head at night. In fact, y... Read more
from Atlanta, Georgia
Submitted on 29-06-2016
Worn and tired room. Shabby carpet in hallways. Leak under sink. Comfy bed. Not what I expected from a Hilton property. Lovely breakfast buffet with eggs to order. Service was very nice and helpful...
from Saint Cloud, Florida
Submitted on 01-07-2016
From the moment we got there we were welcome with the best costumer service, professionalism and great genuine smile from Fernando and Gigi. "and love the cookie" we enjoyed the wonderful breakfast and the complimentary cocktail. The room was clean spacious, and had a wonderful view of the lovely garden and pool area. The staff was friendly and attentive. Thank you!
from Ponte Vedra, United States
Submitted on 01-07-2016
I enjoyed my recent stay at this hotel. The staff is friendly and helpful, the hotel and rooms are very clean, and the amenities are excellent. I would stay at this facility again if I travel to this area.
from
Submitted on 01-07-2016
Extremely comfortable beds and pillows. Friendly and efficient staff in all areas. A little limited on wines available in the bar, and a minimalist menu, but the location of this hotel is convenient to other restaurants, you can easily survive with room service and the amazing flatbread appetizers.
from Kansas City
Submitted on 04-07-2016
We stayed for two nights in West Palm while visiting friends in the area. We were only in our hotel rooms to sleep, shower, etc. Check in was quick and efficient with a friendly clerk at the front desk. The lobby is nicely decorated and clean. I could not find any luggage carts and inquired. The clerk advised they were all being used at the moment. That was slightly annoying as we had quite a lot of luggage with 6 people in our party. We made due. The hotel is large with separate buildin... Read more
from
Submitted on 04-07-2016
It is an older hotel- made apparent by the rooms age since last update or remodel, especially the bathrooms, but if it was updated, the price would not be as reasonable, so there you go. The location is good and easy to navigate in and out. There are plenty of nearby places to eat, Dunkin Donuts for coffee and breakfast- hotel does not have breakfast included- and lots of sinner places.
from Ponte Vedra Beach, Florida
Submitted on 05-07-2016
Accommodations were satisfactory, except the AC unit was noisy. We are scuba divers and Little Deeper Divers recommended this hotel, which offers a diver rate. The elevator was a little slow but OK. Ashley at the front desk was very accommodating when we thought we left an item in the room. Housekeeping was very thorough in looking for the item and getting back to us.
from Boynton Beach, United States
Submitted on 06-07-2016
Spent the weekend in Palm Beach Gardens for a wedding and chose to stay at The Doubletree. This is a Great hotel the staff was very nice. The Cookies are a plus upon check in ! Loved the view from our room overlooking the pool with the tropical landscaping. Would definitely recommend this hotel and would stay there again.
from NS Guantanamo Bay, Cuba
Submitted on 10-07-2016
In an attempt to be brief, I will say the staff was most accommodating to all and any needs I had. Their agility in customer service is nothing short of Fantastic. They deliver top notch service with a smile and wonderful demeanor. I have stayed in countless hotels throughout my forty year career and I have never enjoyed service and attention like this previously. I was made to feel like a family member and this was a salient quality experience I had not previously enjoyed to this extent anywhe... Read more
from Vero Beach, Florida
Submitted on 12-07-2016
Beds were horrible although they boast dream beds. Box springs so loud when turning over, dirty rooms, smoked in, Kleenex in trash when we arrived, vomit in elevator and floor, had to take stairs from 6 floor.
from Jacksonville, Florida
Submitted on 13-07-2016
I was very excited when I arrived to see how friendly everyone was and how nice he property was, the staff was very nice and the property was gorgeous keep up the hard work and all of your employees seemed so happy that says it all about a business.
from Nottingham, England, United Kingdom
Submitted on 15-07-2016
Visited for 4 nights on business. It's what you would expect from the Hilton brand. Nicely situated for airport & downtown. Fitness suite is adequate although lights are on movement sensors and you can find yourself training alone in the dark if your on an exercise bike. Only complaint is complimentary water. You receive 2 small bottles when you check in and then nothing afterwards. I would expect a chain of this caliber to reply is in the room daily. Overall a good hotel that's value for money.
from West Palm Beach, Florida
Submitted on 16-07-2016
Overall a great hotel. Front desk was friendly and helpful, rooms were clean and cozy, breakfast was great as well. The best part was the pool area which gave a feel you were at a resort. Me and my family will be back!
from Pompano Beach, Florida
Submitted on 16-07-2016
The rooms look nothing like the pictures and the balconies look as if they haven't been cleaned in a while. I definitely wouldn't recommend going here Unles you plan to be out of your room entire time.
from Chapel Hill, NC, United States
Submitted on 16-07-2016
Very nice hotel. Great staff and hotel is very clean. Great shower head and the beds are very comfortable. Very nice pool area and nice bar and restaurant. They have a good breakfast buffet with many different items to choose from. Will also do omelets and other types of eggs. Really enjoyed out stay.
from Winston Salem, North Carolina
Submitted on 17-07-2016
Outstanding property, great accommodations, friendly staff. I highly recommend this property. You can't go wrong staying here. I was greeted with a very professional front desk, a helpful staff, and a perfect guest room.
from Melboune Beach
Submitted on 18-07-2016
It needs to be renovated. Staff very nice, but needs renovation desperately! Room clean but carpet needs replacing. Doors to patio need replacing. You could hear the trucks on the interstate clearly inside! Not good at 3am! Needs a complete gut!!
from southbury, United States
Submitted on 18-07-2016
Great location, friendly staff. Hotel is beat down and in need of a remodel. The seating in the dining room (booths) and seating in the lobby is so worn and dirty I did not want to sit on them. The A/C unit in the room rattled all night making it hard to sleep.
from Jupiter, United States
Submitted on 20-07-2016
Really you want my feedback here you go. Upon check in, the first front desk lady was having an issue with one of the guest about something. Then another gentleman showed up after about 5 minutes of me standing there wanting to check in. This other other man I think, the valet person I think ended up giving this lady with the issue $156 of his tip money, I think, so she could pay. There was a problem with her debit card as far as the hotel policy or something as far as how many times she co... Read more
from Rockledge, United States
Submitted on 22-07-2016
Clean room; good breakfast; staff courteous and very helpful. Bed extremely comfortable. Generally located. Walking distance to restaurants. I stayed there for business purposes however I would bring my family there for vacation.
from New York City, New York
Submitted on 24-07-2016
Bugs in room loud air conditioning unit. No help from staff. Had to change rooms with no apology or help from staff. Moved luggage alone. Had to ask for room to be cleaned. Not recommended to anyone ever
from Miami Beach, Florida
Submitted on 27-07-2016
Employees are very accommodating and very courteous. They do everything they can to make your stay a pleasant one. They make sure that whatever questions you have about the area and restaurants are answered. The employees are very knowledgeable about the area and take time to address your needs.
from Clarksburg, West Virginia
Submitted on 29-07-2016
Every facet of my stay was great. Front desk is friendly and helpful, breakfast was great and staff remembered me everyday, room was clean and spacious. Very nice pool area. Location: Great access from I-95 and Turnpike. Will go back when in the area. Great value!!!
from
Submitted on 30-07-2016
My stay at the Double Tree Hilton was Amazing I frequently stay at Hilton Resorts /Hotels and I must say the customer service and Hospitality at this specific location was unparallel.Troy Johnson went above and beyond to make my girlfriend and I Feel right at home.We where informed of all local attractions and we had a great Daycation.My mother and brother are flying in from Philadelphia next month for a week and they will be staying at the Doubletree. Troy and his team where exceptional hospita... Read more
from
Submitted on 31-07-2016
Our recent stay at the DoubleTree in Palm Beach Gardens exceeded our expectations. I was a bit concerned because of some of the negative comments in some reviews, but found absolutely no reason to be dissatisfied. The hotel staff was welcoming on arrival and extremely professional throughout our stay. Our room was clean, comfortable and spacious. The breakfast was great. Amenities were also excellent. We loved the pool and swam in it daily. I would return to this hotel without hesitation.
from District of Columbia
Submitted on 02-08-2016
-My husband and I traveled back and forth to West Palm Beach twice a month for 3 years, and have stayed at almost all of the Hilton & it's family chain hotels here. This DoubleTree Executive Palm Beach Garden by far has the most CARE, professional, attentive, courteous, helpful, considerate, cheerful and genuine staff in West Palm Beach! From the front desk to housekeeping, hostess/waiters/waitresses, engineers/janitors to any employee that crossed our path, they all had this above and beyond a... Read more
from Fort Myers, Florida
Submitted on 02-08-2016
Everthing about our stay here was great. The pool area is inviting. The rooms are clean. I love the balcony. The showers are awesome and the beds are very comfortable. We will definitely stay here again.
from
Submitted on 05-08-2016
We stayed for the weekend to attend a concert at the amphitheater. This hotel was perfect. The pool area was huge and inviting, the balcony was a great addition as we could smoke and not leave the comfort of our room. The beds were so comfortable we wanted to take it home! This location was easily accessible to the highway and everywhere we wanted to be. We would definitely stay again...and the cookies, yum!
from Hialeah, United States
Submitted on 05-08-2016
I stay at the same hotel every year when I go to West Palm Beach for a concert. This was my 7th year going and I plan on staying at the same hotel next year. Aside from the comforts of the hotel, the location is great. It's close to many restaurants grocery stores and more. Would definitely recommend.
from Okeechobee, Florida
Submitted on 10-08-2016
It was a good stay. Needs some updating as far as popcorn ceilings and bathroom counter is so low. Nice lobby and the digital key feature was an added bonus. It is a good location to many restaurants and shopping.
from
Submitted on 16-08-2016
My daughter and I were on a weekend scuba trip in West Palm. First time at this Double Tree. Great Staff and rooms. We also ended up having dinner at the hotel resteraunt. Food was awesome and staff were great. I recommend this hotel!
from United States
Submitted on 30-08-2016
I arrived with no reservation which was very thopughless of me. The front desk associate Jakob was absolutely amazing. He assured me he could accomopdate my stay and made the check in process simple and delightful. My stay was amazing. The rooms were immaculate and the staff was very friendly and helpful. I could not have asked for better staff and accomodations. I would definately refer anyone I knew to this hotel.
from Fort Worth, Texas
Submitted on 31-08-2016
Third time at this hotel. Quiet, clean rooms. Pleasant staff. Great value. Nice relaxing pool. Great friendly staff at check in and during breakfast. Only thing that I did not like is with the inside rooms in the 2nd bld you had to use the outside elevator and walk though an outside walkway.
from
Submitted on 04-09-2016
This hotel was easy to get to from our event, an engagement party. The hotel is located relatively close to the water and easy to access. The staff was super friendly and the front desk offers the best fresh warm chocolate chip cookies! We enjoyed a drink and the bar- the drinks are a little pricey but hey, it's a hotel bar. The drinks were made perfect and the bartender was incredible and had lots of advice on places to visit. The rooms were clean and nice, we were upgraded to a garden view. ... Read more
from Fort Myers, Florida
Submitted on 06-09-2016
This was a decent hotel. The staff was nice and helpful. Our room was dated, which is fine, but the pillows were awful and smelled bad. Overall it was a nice place to stay, and the location was great.
from Ft. Pierce, Florida, United States
Submitted on 06-09-2016
Clean hotel, friendly staff, great location. Restaurants nearby including an awesome sushi place. The pool area is beautiful. Hotel bar is great. Should be open a little later. I like the coffee bar in the morning. As an HHonors member, I was able to use the HHonors lounge. This is a good total for businessmen who need a comfortable and convenient location.
from West Palm Beach, Florida
Submitted on 10-09-2016
I would definitely stay here again my stay here with my girlfriend was the best everything is convenient. It's a nice clean hotel and the workers they treat you with a lot of hospitality and respect. I recommend to anyone that wants to stay here to go for it!!
from Brunswick
Submitted on 12-09-2016
The hotel is very beautiful! The staff was very nice and helpful. Jacob was extremely pleasant and welcoming. He greeted us every night and welcomed us back, We will definitely be back to this hotel. The hotel is conveniently located to many attractions. Very easy access to I-95. We did a day trip to Miami, and it was a straight shot. The area of the hotel is close to restaurants and shopping.
from Nassau, Bahamas
Submitted on 12-09-2016
The hotel is definitely top rate. The staff are amazing, you get your cookie upon check in. The beds are comfortable and the rooms are very large and quiet. The food was definitely amazing. It surpassed my expectations.
from Nassau, Bahamas
Submitted on 12-09-2016
I felt the love from start to finish. The staff were super friendly and helpful, the room and living accommodations were super comfortable. I slept better than I usually do at home. The food surpassed the average hotel standards and to top it off I could get those freshly baked cookies at any time! Definitely 5 stars in my books.
from Istanbul, Turkey
Submitted on 14-09-2016
The hotel is on pga. By the I95. Very good location and convenient to beaches. so close to west palm beach and shopping malls and beautiful cityplace. The staff is excellent. Nice and big double rooms. Free parking.
from Miami, Florida
Submitted on 15-09-2016
Clean, great location, close to everything, great price. Jacob ( If I remember his name right) from the reception was very helpful and super nice with us. The breakfast is good, they have a good variety to choose from. The gym is a bit small, but it has everything you need.
from White Plains, New York
Submitted on 16-09-2016
This hotel was excellent for our short stay in West Palm Beach. All of the staff made us feel very welcomed and consistently added to our positive experience. We will definately go back again. The service was excellent! Thank you Gigi, Ashley, Jacob and Jonathan!
from Philadelphia, United States
Submitted on 16-09-2016
Stayed at the DoubleTree by Hilton for 3 nights. I like the hotel and the location was great for the business I had to conduct. The bar was nice too, had a good meal and it was quiet, which I liked. The Fitness Center left a lot to be desired. Here's the thing though, if you're over 5'10" and I'm 6'2" the bathroom will feel small. I had to squat in the shower to wash my hair and couldn't look myself in the eye while facing the mirror.
from Milwaukee, Wisconsin
Submitted on 18-09-2016
Food at the bar is very good and the staff is amazingly friendly and helpful. I would recommend this to anyone that is looking for a top quality hotel with top quality people. Also eat the breakfast because it is also very good.
from Palm Beach Gardens, Florida
Submitted on 18-09-2016
It's nice place if you want to get away for a day or so. The staff know what they're doing and they are very kind. The new digital key is a nice approach; you can check in on your phone, go straight to the room and open your room door with that same phone.
from Port St Lucie, United States
Submitted on 18-09-2016
I appreciated the professional staff and amenities at this location. I received top notch service. They even brought me to the mall to pick up my car. I felt at home and very welcomed. The breakfast was good and wait staff very responsive.
from
Submitted on 20-09-2016
We made a reservation for 7 nights from 9/14/16 thru 9/20/16. After staying 5 nights my wife became ill and we checked out on the 19th. Our request for a refund was declined stating that we must request a refund from Price Line and even given their phone number to call. We did not even realize that the reservation was not made directly thru Doubletree. I have called Price Line, Doubletree PGA several time trying to get a refund. Price Line says that Doubloetree has rejected our request, Doub... Read more
from Jacksonville, Florida
Submitted on 21-09-2016
I had two rooms doing this stay and everything was excellent. Was greeted with a friendly smile and thanked me for being a honors member and offers us some hot cookies. Check in and check out was simple and easy to do.
from Clermont, United States
Submitted on 25-09-2016
My wife and I spent two very comfortable nights here back in June. Rooms were large and clean. The staff was friendly and helpful. The landscaping was tropical and well kept. Looking out our balcony we could see the pool as if we were looking through a jungle.
from Tallahassee
Submitted on 26-09-2016
This was the perfect hotel...the staff was great and the room service meal was good...bed was comfy and I had a great view...parking was great and close by the room...the cookies were hot fresh...this location was perfect and close to all attractions and restaurants
from Okeechobee
Submitted on 27-09-2016
This DoubleTree is amazing!! Gorgeous lobby, super friendly staff and our room was wonderful!! The bed was so comfortable I want a mattress just like it! The bathroom was roomy and had a sink big enough for all my girly stuff. The room was roomy with a king size bed, pull out couch and table. Loved the little walk out balcony that overlooked the garden area - was able to see the preparations being done for my sister's wedding. We stayed on the 6th floor. The only issue was there seemed to be no ... Read more
from
Submitted on 01-10-2016
The hotel itself is a little bit older but from a Hilton Diamond member who stays in a different Hilton property every week, they had two things that were undeniably on point. The staff is by far some of the more attentive I've worked with. Gigi and Troy and the front desk offered unparalleled customer service. They will make sure your stay is nothing but exceptional. Second to the service was the bedding. All sorts of different levels of rigidity in the beds throughout Hilton properties. The be... Read more
from Mills River, United States
Submitted on 05-10-2016
This is a nice hotel near everything. Have stayed here twice and the staff has always been pleasant. Clean rooms and comfortable beds. This is all I had to say but it says I need to lengthen my review. So, I did what I was asked to do! How's that?
from Chester, United Kingdom
Submitted on 06-10-2016
Although the decor is a little tired, the friendliness of the staff and the cleanliness of our room more than made up for it. Loved the warm cookies which were given with a smile, loved Ruby in the Starbucks shop. The pool was empty most days so we found it all very peaceful. The beds.....omg the beds were so comfortable, like a big squashy hug. Across the road is a small shopping plaza with Outback steakhouse, Starbucks, chocolate shop and great little breakfast cafe
from United States
Submitted on 06-10-2016
Breakfast in the restaurant was not good at all. However breakfast that we were served at the meeting in the conference was much better. Room was overall in good shape except the door. It did not close firmly and would raddle.
from Hobe Sound, United States
Submitted on 11-10-2016
This hotel, restaurant and staff remained calm, efficient well staffed even during a stressful event. We felt safe and secure as the winds howled outside. We would recommend this hotel for business, leisure or, God-forbid, storm protection.
from Tampa, United States
Submitted on 12-10-2016
I attended an event following Hurricane Matthew expecting that there would be some service disruption, there was none! The hotel staff was courteous, attentive, and willing to do anything they could to provide everyone in attendance whatever was needed to make it a success! I highly recommend this location to anyone!
from Palm Beach Gardens, Florida
Submitted on 14-10-2016
I had to stay at the Hotel during a Hurricane and the whole staff was very impressive! They cared for all the guests and thier well being during the storm with a genuine smile on thier faces. I was pleasantly surprised with the true sacrifice that they made for my comfort and safety. Thank you to All & Keep Smiling!
from
Submitted on 14-10-2016
Even with the renovations being needed in the rooms to match the same decor of the ambiance of the hotel my guest and myself absolutely loved our stay. The bar downstairs was quite the kicker as well! 5* 'S for bringing it all together.
from Jupiter, Florida
Submitted on 15-10-2016
If you are looking for a hotel with beautiful landscape, nice pool, awesome fitness center and great bar/restaurant, then this double tree is for you. However, I never expected the rooms to be so old, beat up and "dingy", from the impressional of the front desk and entry way. The rooms looked like nothing aside from the TV had been updated in 2O+ years. Bathrooms were small, carpeting was so bad I wore flip flops the whole time and bedding was not as comfortable or soft as other double trees ... Read more
from Safety Harbor, Florida
Submitted on 17-10-2016
Billing was screwed up on check-in - OK that happens - but it should have been resolved on the second morning not the 5th (last). Internet was difficult to log into but stable once connected if slower than useful - Premium Internet was WAY overpriced $9.95/day. Hotel backed on to the interstate (turnpike?) - if you are on that side there is a fair amount of road noise.
from Fort Payne, Alabama
Submitted on 18-10-2016
Stayed here while visiting family and was pleased with the comfort of the rooms. I can't say it was better than others, although I was expecting more being a Double Tree. It just seemed A typical and nothing special. Could have stayed at the Holiday Inn for less and been just as happy.
from Orlando, Florida
Submitted on 18-10-2016
For over three months I have been staying at the DoubleTree by Hilton in PGA Blvd, Palm Beach Gardens, FL. I would highly recommend it for vacation or business. At the front desk Gigi and Gabriela do a spectacular job, along with Jacob, Jonathan and the entire staff of dedicated professionals that make up the Doubletree team. At the kitchen/bar area, the chef Fernando Beltran not only serves great quality products but also enjoys spoiling the guests with special treats, such as cake! I enjoye... Read more
from Cocoa Beach,Florida
Submitted on 19-10-2016
I attended this hotel for a meeting. Staff was very friendly and accommodating. The rooms somewhat dated but the beds were comfortable and the TV was excellent. The room came with small refrigerator also. There was in her in room dining which was average. There's a small bar in the lobby which has a lot of tv's for sports. It's has a very nice pool area. The meeting room areas are small but adequate for what we needed. I would attend this hotel for meetings future
from Charlottesville, VA, United States
Submitted on 19-10-2016
Doubletree is generally very solid. This Hotel raises the bar for the brand. Clean, well organized and an incredibly friendly staff greet you. As a HH member, I look for the comp'd waters (drink a ton and hate paying $6 a bottle for it) and some fresh fruit. The Lounge was efficient, clean and well stocked, even at 10 PM when I arrived. Busy place but well run! I will be back!
from Maple Glen, Pennsylvania
Submitted on 23-10-2016
This was the only available room, which I appreciated as I had to be in Palm Beach Gardens for a meeting. The hotel was clean and convenient from a location point of view. Breakfast was good -- veggie omelette. AC billowed from the unit and could not be tamed! Distracting and difficult to sleep. Overall hotel vibe was dated and damp.
from Longwood, Florida
Submitted on 26-10-2016
Lobby and amenities were very nice. Breakfast was your standard stuff but staff was very good. Rooms were average. Pool is small but no one was in It in October. Convenient location. Publix and shopping centers within walking distance. Close to main highways. Overall nice place but not worth $180 a night.
from Tampa, United States
Submitted on 26-10-2016
My initial room on the 2nd floor in the C-building was disgusting. My entrance into the hotel was less than good. I arrived late and there were no signs or anyone outside to assist with things such as where to park just to check in. The person at the counter took all of my papers, shoved a cookie in my face, handed me my room key and sent me on my way. Speaking of room keys, they are horrible! Sometimes they work and most of the time they didn't. The next morning I asked for a new room and was g... Read more
from Fort Lauderdale, Florida
Submitted on 05-11-2016
very short and brief stay so it was ok. had a room with dust on the ceiling clearly visible not good for me but othe rthan that it was ok. greeted warmly and the offer of the cookie wass noce and im a hilton honrs member
from Tampa, Florida
Submitted on 06-11-2016
We have stayed at this hotel several times. This time was terrible. The staff were empathetic. We used our "Hilton rewards" and our room was right next to the ice and vending machines! When we opened the room door you could see people had been sitting on the bed. Our next "Hilton rewards room" was on the 5th floor. It was gloomy. The bed didn't have a bed skirt just an ugly orange box springs, the mattress was concaved and the pillows were horrible!. When we showered we had to stand in water be... Read more
from Largo, Florida
Submitted on 07-11-2016
I have visited others Double Tree locations with higher standard of cleanliness. This location needs some renovation to justify its price. The carpet looks very old and dirty. The entrance in building C is not working properly so time is wasted waiting for opening the door after several try.
from Williamsburg, United States
Submitted on 06-11-2016
Very well Satisfied with everything , my wife loved the stay at the Doubletree Hotel as well, she stated she can't wait to stay there again. We really enjoy ourselves. The staff in every department was Awesome. We give it 5*
from
Submitted on 09-11-2016
The area offers lots of great shopping & restaurants. Hopefully the front entrance is where you will come & go!!! Being a Hilton Honors member I've only had the luxury of stayin on the HHonors floor once in eight hotel stays at this hotel! HHonors member for more than 16 years! Unbelievable Of course the service is nice! The restaurant & bars at the hotel are nice! The pool is typically cold & the whirlpool extremely dirty! The pool deck is nice. We always meet baseball camp players at this hote... Read more
from Jacksonville, United States
Submitted on 10-11-2016
Great staff, clean rooms and Sports Pub had really good food. The location was very nice if in town on business and even if in town on pleasure. Two great malls within a few miles and easy to get to on foot or driving.
from Cutler Bay, Florida
Submitted on 11-11-2016
Stay here several times a year as it has a shopping center with an Outback and other restaurants across the street as well as a Walgreens next door. Very convenient to me. Rooms are always clean and hotel staff very friendly, the bar is nice because you can grab a drink and some food if you don't feel like venturing out and it's reasonably priced Overall a nice place to stay and easy on and off for I-95
from Palm Beach (PGA), United States
Submitted on 11-11-2016
This location reminds me of the saying "bait and switch". You arrive to a beautifully decorated lobby area accompanied by a nice restaurant. The hallways and elevators are nice but just wait until you open your room door. WOW might be said but not in a good way. The room decor is so dated. I mean the furniture actually looked like it was purchased from a thrift store. Terribly done caulking in bathroom tub/shower. One of the closet sliding doors was missing. This is all from the 3rd room I'd ask... Read more
from
Submitted on 13-11-2016
I found the room to be clean and the bed comfortable. The Ac unit in the room was loud and blew air directly onto each bed with one worse then the other. I had to put shirt on the AC vents which could not be altered to stem the flow of air. The breakfast buffet was understaffed with several items (including bacon) empty for almost the entire meal). The scrambled eggs were tasteless. The bacon and sausage were laid on bread to soak up grease. In today's world with Celiac disease being more prev... Read more
from
Submitted on 14-11-2016
Hotel is a bit outdated in the rooms. However, the customer service surpassed our expectations. From the very beginning, Troy was very sweet and kind. We were having a bad day due to a delayed flight, but his spirit and personality lifted us up. Outstanding. Oh, and the cookie at check-in was awesome!
from Palm Beach Gardens, Florida
Submitted on 14-11-2016
The rate of the rooms were excellent. The service certainly was above and beyond meeting expectation, so I am very happy with the pricing and service. Definitely recommend this hotel to everyone. The suites are terrific.
from San Ramon
Submitted on 16-11-2016
I wrote the following message to the GM of the hotel. I hope it helps you all. ‚??I get a chance to stay in hotels about 3 months each year. I tend to stay in 3.5 to 5 star hotels. There are some things about the DoubleTree PGA that you do not control (it is functionally obsolete at this age. I‚??m sure during the Cuban missile crisis, it was the darling of the area). Instead, let me focus on areas that you do control. The breakfast dining area is kind of gross. I was there for breakfast the f... Read more
from
Submitted on 17-11-2016
Room was a little dingy. First thing you notice upon entering the room is a stain on the cloth chair. Gross. Some frustrations with nothing being open. The cafe was never opened when I made attempts. 11 am on check out day (Sun) I went in and the woman told me they had already closed. The only service that seemed consistent was the bar. The barmen were attentive and made good recommendations regarding food choices.
from Miami, Florida
Submitted on 18-11-2016
Nice staff but my room needed a facelift. My room service breakfast was delicious. Although I put my menu request out after the designated time, I still got my breakfast.....albeit not as hot as I would've preferred.
from Sarasota
Submitted on 18-11-2016
I put towels over the entire floor so I didn't have to touch it. It was black, but not because it was supposed to be. Shower was terrible. Service was good, staff were friendly. Breakfast was good, dinner at the bar was not great.
from Austin, Texas
Submitted on 20-11-2016
It was a great conference - service great. Rooms outdated -old- had room that the a/c wasn't working. Traffic from highway disturbing at night. Lots of big trucks coming though around 4 --am in the morning.
from Detroit, United States
Submitted on 20-11-2016
Before I arrived (at 11:30 pm) everything was waiting for me including the cookie. Staff was friendly, food and service very good, and room very clean. The bed was very comfortable. I had no problems at all and would definitely stay again and recommend it to others. The price was right for the services rendered.
from Boone, North Carolina
Submitted on 22-11-2016
My stay at the Palm Beach Gardens DoubleTree Conference Center was excellent. An attentive staff at checkin and checkout made my stay easy and comfortable. I would highly recommend this location for anyone regardless of personal travel or business.
from Winnetka, Illinois
Submitted on 24-11-2016
Spent three nights here and was disappointed at the overall quality of the experience. It's obvious that not much is being invested in the maintenance of this hotel given the condition of our room. Here's a few examples: - you have to flush the toilet twice to get it refreshed. - the thermostat either runs cold or hot. The temp gauge on the wall is almost irrelevant. - the floor in the bathroom was replaced, but parts of it are peeling off showing the original. - the grout where the tub meet... Read more
from Chicago, United States
Submitted on 01-12-2016
Lobby and bar area are updated and very nice. The rest of the property is very old & dated, especially the rooms. No comforters on beds and no vents in bathrooms. Location is very nice with terrific access to shopping, bars and great restaurants.
from Bardstown, Kentucky
Submitted on 03-12-2016
This place is awesome everyone greats you nicely at front desk the rooms are great the service is awesome and a great location close to everything is close by restaurant stores the mall the rooms are clean and house cleaning is awesome
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