BookIt.com® Verified Traveler J Hanner from Orlando, Florida

"The location is great. Walking distance to downtown Disney. The staff in the two restaurants and the bar are very friendly. The beds were very comfortable. Those were the positives. The negatives unfortunately outweighed any positives. I had no hot water my first morning there. I had payed for an upgrade to lake/pool view. One room was fine but the other had a view of the parking lot/tennis court. When I brought this to the front desk attendants attention she said that we received the upgrade that the room was considered a view room. Really, on what planet is a view of the parking lot an upgrade? Considering that the hotel looked to be only 30% full I was shocked that they did not offer to satisfy us. Especially when they then tried to sell us a timeshare. Why would I even consider this? The parking was far from the front door and they were rude about allowing us to load and unload at the front door. They would not even allow pick up even though there were two lanes and there were no other cars in sight. This happened repeatedly. You have to park and drag your luggage through the parking lot, and into a tiny elevator that smelled horrible. A combination of moldy rubber and sweat. So disgusting that I choose the stairs the rest of the week. My key card did not work half the time. When I went for a new one I received a lecture about not keeping it by my phone credit cards or magnetic clasp. Seriously? I really love getting lectured by an establishment like this? Why don't you get a better card system? I would never stay there again nor would I recommend this to anyone. Very disappointed."

BookIt.com® Verified Traveler Sara & Andrew from Lauderhill, Florida

"I was delighted at how courteous the staff was and the amenities available. It was not an all-inclusive resort but it was very fun. I had one issue initially after checking in and I don't know if it was a communication error. I initially received a room with 2 double beds instead of the king bed I paid for but that issue was rectified within a minute. Everything else was smooth sailing after that. I loved the easy access to the Disney/ hotel shuttle service. Only wish there was some live entertainment."

BookIt.com® Verified Traveler Larry Handeland from MCGRATH, MN

"The shuttle bus to Disney Parks was every 30 minutes and very helpful. The character breakfasts at the hotel were loved by the 2yr old and the 4yr old and very much enjoyed by the family. The staff were all so kind and helpful."

BookIt.com® Verified Traveler Richard Wadyko from Jacksonville, Fl

"The front desk clerk was great never met anybody with such a great attitude and he was a great help"

BookIt.com® Verified Traveler Shirlee Porter

"Enjoyed the trip to Florida and the stay at this hotel. Was convenient for bus transfers. The restaurant needed to have a better variety but the food that we had was good. Staff was very helpful and friendly. Would recommend this hotel to anyone that is going to Orlando."

BookIt.com® Verified Traveler Gene Atchinson from Knoxville, TN

"I enjoyed my stay, The Staff was very friendly and responsive to my request. The room was clean and meet my needs. Thank you for your service of providing a very comfortable stay. This was my second time and there will be a third."

BookIt.com® Verified Traveler Richaed De Pauw from Apollo Beach, Fl

"In my 63 years It was the worst night my wife and I have ever spent in a hotel. We were celebrating our anniversary and it was cut short. We were in room 1072 bottom floor next to the elevator. All night long all we heard was the elevator dinging up and down as if it was in our room. Through out the night the yelling and loud talking was just incredible right out in front of our door. The bed we slept in caved in the middle when we laid on it. I'm sure by now you must know we did not sleep all night. At approximatley 6:15 a.m. I called the front desk and asked to be moved to another room and they stated there were no room available so we checked out. NEVER AGAIN"

BookIt.com® Verified Traveler Rucvicet Beltran from Miami, Fl

"To be my first time going to Orlando I could not ask for more. This hotel has all I needed. Althouth I only spended one night , I can tell the hotel is exelent."

BookIt.com® Verified Traveler James M Kallergis from Stow, Ohio

"Staff was great and it was a great value for going to the Disney parks. Only negative was a $17 a day resort fee added on when I got there. I was unaware of this when I booked the trip. Overall it was rightly priced and I would stay there again."

BookIt.com® Verified Traveler Jody & Birdie from Flemington, WV

"This was our first stay in Orlando, FL for the purpose of taking our kids to Disney's Magic Kingdom. We can't say enough about how pleasant our experience was at this hotel. We were able to purchase our Magic Kingdom tickets at the hotel. The playground in the pool was a big hit for our kids and we enjoyed the convenience of the food and drinks available pool side. Once we checked in and parked our car, we didn't need to drive anywhere! We were within walking distance to Downtown Disney and rode a shuttle from the hotel to and from Magic Kingdom! Our room was very clean, the beds were comfortable, and we got a great nights sleep. The Character Breakfast Thursday morning made our stay even more Magical! We will definately stay here again and recommend this hotel to all of our friends!"

BookIt.com® Verified Traveler Terry Jones from Cornwall, Prince Edwarad Island

"We just stayed overnight in Orlando on our way to Mexico Beach. The hotel was recommended by a friend-we loved it. The room was clean, the staff were fantastic, friendly and very helpful. We would derinitely return. Found prices in the little Cafe a bit high but expected that due to the location. We had been up since three a.m. and when my wife finally got to the room at two-thirty in the p.m. she found the bed a very comfortable haven for a few hours before we went out to enjoy Walt DIsney World Village."

BookIt.com® Verified Traveler Karla from Blacklick, Ohio

"We arrived at this hotel on the day of our reservation about 15mins after check in time and was told that our room was not ready and to have a seat and our room would be ready shortly. 45 mins later we were still sitting in the lobby with a 3 yr old and 7yr old who had been riding in the car for 8 plus hours already that day! I went back up to the desk inquiring about our room to be told that they did not have our room that we reserved available at all. The person at the desk then went into a room behind the desk to 'get the manager' to explain. When the manager came out he then proceeded to tell us that they did not have any tower rooms available, as our reservation was for, due to 'engineering problems'. He then told us our only option was to stay in a traditional room which had an exterior entrance, the only room which they could offer us. We were placed in a traditional room with 2 double beds and was told by the manager on duty that day that we would be refunded 1/2 of the amount we paid for the 5 night stay we had already pre-paid. Upon check out we were again told by person at desk that our account was marked to be refunded 1/2 of total amount of pre-paid money . Have not seen a refund to our account as of yet."

BookIt.com® Verified Traveler Jackie T from Granville, Ohio

"Excellent hotel! The staff was amazing! So friendly and helpful. the hotel was very clean inside and out."

BookIt.com® Verified Traveler Dan&Lynn from Schererville, IN

"POSITIVES: Walking distance to Downtown Disney, Shuttle to/from Magic Kingdom. NEGATIVES: 86 degrees & Nice day for a swim, but the water was so cold no one was using the pool (kids were all in the hot tub). First room was on the 1st floor adn had to move becasue of proximity to parking lot and somewhat %u2018stanky' (oofah!) So they put us in a comparable room on the 3rd floor. The bathroom smelled like urine/mildew. Once we contacted the front desk, they quickly responded and changed-out the nasty shower curtain. It appears they are trying to update (lobby, pool, breezeways). But I think the weak link is housekeeping. i.e. they should have changed the shower curtain during the turn of the room rather than leave a guests/us with a negative impression. Warning: do not look under the bed.... We were trying to find a memory card for the camera and checked under the bed. Found a bunch of fuzzy Goldfish crackers. Jeez! My 2 cents: TRAIN the housekeeping staff for proper & thorough cleaning process. Why invest all the money into common area improvements & upgrades if Guests will not return or recommend the hotel to others because of funky odors, and a lack of cleanliness. Lastly I booked my trip for several days in MARCH. But when we showed up at the Wyndham; they had the reservation for MAY(?!) I sort of think the hotel screwed things up for I received a confirmation email just prior to the trip and the days for the reservation were correct. Thankfully they had rooms avail & the helpful person at the front desk was able to correct."

BookIt.com® Verified Traveler A Recent Traveler from Michigan

"I was told we had a kitchenette in our room with a sitting area, not true. I was told it was a five minute walk to epcot, we were miles away. We were told we would have a disney view and a roll away bed. We looked at a wall out our window and they did not do roll away beds. Not worth the deal I thought I got. I was told it was a very nice hotel one of the nicest, it was very average. The bell manwas great and breakfast was great. "

BookIt.com® Verified Traveler Barbara Eager from Cape Canaveral, FL

"Pool towels were non existent, never received the USA Today, never received the coupons we needed to get the child's free breakfast, the staff at the front desk, the pool bar and in the restaurant were not remotely friendly although the parking and maintenance staff were, Parking was a nightmare, since there are not enough parking spots people just made their own. The biggest nightmare though was the transporation system, no one explained anything to us about two buses, we spent over 1.5 hours traveling twice just to get from a park to the hotel even though we specifically asked the second time where the bus was headed, trips that should have taken no more than 15-20 minutes. I saved about $40 a night staying in Lake Buena Vista versus in a Disney value hotel and it was not worth it."

BookIt.com® Verified Traveler Heather from Carmel, NY

"First, I booked a pool/lake view room and when we got there, it was almost 10:00 at night. So, we could not tell we didn't have a pool/lake view room until the next morning. However, the staff were very happy to switch us to the correct type of room. The 1st room had an awful smell and the 2nd room was no better. The elevator was dirty and didn't seem to be cleaned very often. There was food or something stuck to some of the buttons and the floor was always dirty. We were there for 6 nights and our room was only vacummed once the entire time we were there. There was a piece of plastic behind the bathroom door when we arrived (a large piece) and it was there for 3 days before we finally threw it away. Obviously whoever was doing the cleaning was not doing a thorough job. There were days when our towels were not replenished. The hotel offers free buses to Disney, Epcot and Hollywood Studios. However, you had to stop at multiple hotels along the way and it is only available every 1/2 hour. There is a city bus available in Orlando, but when asked about it, the staff said they didn't know anything about it and wouldn't recommend it because they didn't know the schedules. However, they always 'pushed' us to use a taxi (which is probably 3x the price of the bus). The hotel gift shop has many things to offer, but no less expensive than at the parks. There is a 'Character' breakfast at the hotel. However, they only have pluto and goofy. So, don't get your kids too excited about it. There is a 24 hour cafe on site, with high prices. $3.00 for a single serving of cereal. However, the people that worked there were very nice. The hotel charges a $16/day 'resort fee'. I am not sure why they do that considering you already are paying to stay at the hotel. They should just add it to the nightly fee so you don't feel like you are being charged extra once you get there. They offer free wi-fi, but we couldn't get it to work in our room. I used the computer in the business office and was charged and outrageous fee. It was 25 cents a minute and cost 75 cents to print 1 page. So, just remember you get what you pay for!!! I would recommend using one of the disney value resorts where you have a bus that runs continuously and where you have the option of the disney dining plans and extra hours at the parks. It would definitely be worth the extra money."

BookIt.com® Verified Traveler Lori from Tavares, Florida

"My stay at Wyndham Lake Buena Vista Resort was awesome. the staff went out of there way to make sure you were comfortable and pleased with everything. The housekeeping could speak english and were very very pleasant and friendly. cant wait to go back. for the price it was outstanding cant say enough about the resort."

BookIt.com® Verified Traveler Annie Gordon from Humble, Texas

"convenient to all disneyproperties. Would suggest booking main tower rooms over outdoor entrance ones though. Staff was friendly and accomodating. Pool however was not heated as indicated. Wonderful ammenaties for my 5 and 6 year olds. And right at Downtown Disney! No need for a car at this local!"

BookIt.com® Verified Traveler Lisa from Bradenton, Fl

"Receptionist at check in. very friendly and accommodating. He went out of his way to make sure my stay was enjoyable. He was very personable, he seemed very sincere when came to my concerns and feelings. I would just reccommend staying in the tower part of hotel, the wings are not up to par."

BookIt.com® Verified Traveler Joy Campbell from Fleming Island, Florida

"Wyndham LBV Resort was very close to downtown Disney, which was nice since I was with my 18 and 20 year old grandchildren. Before coming here, we had spent 1 night at Portifino Bay Hotel on Universal Property, probably one of the nicest hotels I have ever stayed(and also the most expensive) so this was kind of a let down. I mean the room was about the size of the bathroom at the other hotel! But, as I said, quite a difference in price. My granddaughter wanted a rollaway so she could have her own bed and they were going to charge $50 per night.(it was free at Portifino Bay) but there was no room to put it anyway. There was a free bus to the Magic Kingdom every 30 minutes. It was freshly painted and very clean. The hot tub was hot w/powerful jets. Pool not heated. There was supposed to be free wifi in the room but it wasn't working, in the room or in the lobby so they took my $16 per day resort fee off the bill. My grandchildren didn't like people walking right by our room so we had to keep all the drapes drawn all the time, which made the small room even more cavelike. But all the rooms are this way except in the tower. I had upgraded $10 per night for poolside but think the tower rooms $10 more had inside halls. Refrigerator in the room, free parking if you did it yourself which was easy. Our car was very close to our room."

BookIt.com® Verified Traveler Lucy Pompilio-Schroeter from Toronto, Ontario

"I found the Wyndham to be in the perfect location for going to the Disney parks and downtown Disney being only a 5 minute walk was amazing with a toddler. The charater breakfast with Goofy and Pluto was alot of fun for my 3 years who got to take pictures and spend time with them. When we first go to the hotel our room looked out to a wall but when we went downstair to speak to the front desk they were able to give us new room in minutes. I would have given all 5 but when I went to ask about the buses going to the shopping malls the staff was not very helpful when I indicated I had booked a time for pick up and the bus did not arrive they did not seem interested in finding out why or advocate on my behalf to the bus company. But overall a 5 we plan to go back in a year or two and will at the Wynham."

BookIt.com® Verified Traveler S from OKC, OK

"clean, staff were very pleasant, and super close to Downtown Disney. The price was unbeatable for Spring Break in the Downtown Disney area. The rooms were adequate. When you are at Disney you rarely are in your room anyway. Breakfast was a little pricey (but what isn't in Orlando) but very good. Everything was fresh and well presented. Wait staff was awesome. Super friendly and accommodating. We will stay there again on our yearly trip in 2013."

BookIt.com® Verified Traveler Naomi Owensby from Middletown, DE

"We were disappointed with the hotel."

BookIt.com® Verified Traveler David from Hopewell Jct, Ny

"everything was nice and clean the staff was nice very friendly had no problems they even let me check in 4 hours earlier than the check in which is 4pm i love to resort hotel and this was my second stay here"

BookIt.com® Verified Traveler Heather from Carmel, NY

"The worst thing about this hotel was that it was very dirty!!! The pictures on the website look so nice, but they don't show the truth! First, I booked a pool/lake view room and did not realize until the next morning that we did not get one. (It was almost 10:00 at night when we checked in and we could not tell that we didn't have a pool view. We just figured it was closed and the lights were out.) The staff was very happy to switch us to the correct type of room the very next morning when we brought it to their attention. The 1st room, we were in, had an awful smell and the 2nd room was no better. Not sure what was causing the smell. The elevator was dirty and didn't seem to be cleaned very often. There was food or something stuck to some of the buttons and the floor was always dirty. We were there for 6 nights and our room was only vacummed once the entire time we were there. There was a piece of plastic behind the bathroom door when we arrived (a large piece) and it was there for 3 days before we finally threw it away. Obviously whoever was doing the cleaning was not doing a thorough job. There were days when our towels were not all replenished. Our white socks were nearly black from walking around out hotel room for only a few minutes each day. The hotel offers free buses to Disney, Epcot and Hollywood Studios. However, you had to stop at multiple hotels along the way and it is only available every 1/2 hour. There is a city bus available in Orlando, but when asked about it, the staff at Wyndham said they didn't know anything about it and wouldn't recommend it because they didn't know the schedules. However, they always 'pushed' us to use a taxi (which is probably 3x the price of the bus). The hotel gift shop has many things to offer, but no less expensive than at the parks. There is a 'Character' breakfast at the hotel. However, they only have pluto and goofy. So, don't get your kids too excited about it. There is a 24 hour cafe on site, with high prices. $3.00 for a single serving of cereal. However, the people that worked there were very nice. The hotel charges a $16/day 'resort fee'. I am not sure why they do that considering you already are paying to stay at the hotel. They should just add it to the nightly fee so you don't feel like you are being charged extra once you get there. They offer free wi-fi, but we couldn't get it to work in our room. I used the computer in the business office and was charged and outrageous fee. It was 25 cents a minute and cost 75 cents to print 1 page. So, just remember you get what you pay for!!! I would recommend using one of the disney value resorts where you have a bus that runs continuously and where you have the option of the disney dining plans and extra hours at the parks. I learned you get what you pay for. Definitely would never return to this hotel!"

BookIt.com® Verified Traveler Ray Holiga from Greenville, Pa.

"Really didn't like how the hotel was laid out--we stayed on floor 2 on one of the wings and it was a lot of walking--stairs or elevator to get back to the main lobby. Also beware of the Wyndum Time Share program--they give you a $100.00 gift card for attending and tell you it's a 90 minute program--It's more like 3 hours and quite 'sales pitch' intense. If you have a hard time telling a person NO do not go to this. I would never do it again--even for a larger gift amount. Besides that, I think for the money we spent on the room this hotel was good."

BookIt.com® Verified Traveler Wendy Branson from Fenton, Michigan

"This hotel is nothing like it advertises itself. Upon entry into our room we found it small and kinda '1950's'. It was clean, but the ceilings were low and the bathroom was not very nice - very old and small. There was no fan so it got humid and sticky when you tried to fix your hair. No shampoo, conditioner, etc. The hotel promised transportation every half hour and we spent over 3 hours our first night there trying to return from Epcot Center. It was very frustrating! There is no free breakfast for kids as advertised and the food was extremely expensive. The overall hotel lobby, etc was very well maintained. The staff was very friendly and I think did the best they could with what they knew. One of them had to draw me a map when I asked for a hotel brochure. Another person tried to sell us a promotion that we found out wasn't available for Michigan. The 'heated' pool wasn't very warm. There were nice aspects to this hotel, but we won't return."

BookIt.com® Verified Traveler Christina Lange from Palm Harbor, FL

"The charactor breakfast was WAY WAY WAY over priced. The food wasn't great. The eggs are not real but looked powdered. We spend $111 for 4 adults that the food was not even worth it. The bathroom is too small. You cannot even get around. Everything else was good, clean and the people were nice."

BookIt.com® Verified Traveler Michael McCrary from Du Quoin, Il

"Beautiful lobby, friendly employees. A little disappointed our room was not in the main hotel where the really nice rooms were located. Our room was small but clean, definitely felt like the Economy section of the hotel. Pool was great nice and clean."

BookIt.com® Verified Traveler Tracey from Sarasota, Florida

"False Advertisement!!! What a dump! It states that this hotel has 'new rooms', what they fail to tell you is that they've only renovated half of the hotel. Our room had visible mold in the bathroom,visible water damage in the walls, smelled horrible, the TV didnt work, the safe didnt work and the carpet was damp. We asked for a change a room, and was given a hard time. We were told that to 'upgrade' to the 'tower' portion of the hotel (which is what is shown on the website, we were put in the side wings) we would have to pay more $$$. Staff was not very friendly or helpful. The only good part of this hotel was being across the street from Downtown Disney. What a way for my husband and I to spend our anniversary. I will never stay at this hotel again or recommend it to anyone!!!"

"great location, very friendly staff, pool was excellent."

"We had paid everything in advance but were charged an extra $54 at checkout for various taxes and charges. This should have been told to us in advance. The bathroom is extremely tiny and water pressure is nonexistent. We had a 'Do Not Disturb' sign on the door so we could sleep in yet the cable TV repair came into the room while we were at lunch without our knowledge or permission. Very angry about that. We will not go back"

"We had a great time the hotel was nice, transportation was good our wait time to the parks was about 30 minutes and pick up times from the parks were on time as well. I would stay here again !! Great job !"

"Great stay for the value. Easy to get to the parks and all places around Orlando. Would suggest a shuttle to/from the airport."

"We had a comfortable stay at the Hotel. We would like specifically to mention the Fun Director, who helped plan our visits to the various parks. That saved us a lot of time.
The flip side was the wait for the bus to return to the hotel. We went to the Animal Kingdom and had to wait over an hour from @5.30 PM. This was not as we were told that it would be half an hour interval. It was cold that day, that made things worse."

"Great job!"

"We had a great time ... everything was exactly as advertised and the price was fantastic as well. "

"On peut trouver beaucoup mieux, et moins cher."

"I agree with the other viewers, the hotel Motel wasnt all that great. The hotel website is false advertisement it had everything thats on the site, but when you get there it doesnt look anything like the pictures on the site. I was very disappointed with my stay. if i would go back to Orlando i wouldnt staty there never again. The restaurant the food was nasty, service was bad. the only people that make my stay there very nice were two employees at the restaurant, and the nice lady that cleaned my room, Very nice and greeted my children and myself with a smile and pleasant conversation. I thank the three of them for a job well done."

"dear bookit.com, my stay at the wyndham lake buena vista resort was very beautiful and i will use you again in the future,thank-you bookit.com everything was great. sincerly yours mark w. breeden"

"the hotel is as expensive as a 4 1/2 luxury resort, without any of the perks or even the basics. it's the quality of a 'days inn' the doors slam from room to room so you can hear everyones comings and goings through the doors slamming! it's a very old hotel, and even though I stayed at the NEWLY remodeled tower, it was very lacking in quality...on top of how expensive the stay is for the loud, old place they charge a $25 resort fee DAILY!!!! and for parking. I am now staying at a 4 1/2 star LUXURY place { rosen shingle creek] which is immaculate,stunning,with views,peaceful, amazing suite that is huge, excellent service, FOR THE SAME RATE!!!! NEVER AGAIN, NEVER EVER AGAIN!!"

"Our issue is not with book-it, their customer service was outstanding. Our issue is with the blatant false advertising this low-budget motel uses. We researched the supposed RESORT. When we got there the only friendly person the entire stay was the check in clerk. The room was musty and inadequate for 4 people. The fixtures were falling off the wall. When I asked if there were other rooms available the reply was this is a really good deal for a low budget hotel. The Lake view was a glorified retention pond!! The only acurrate description was they did have a heated pool. For $15 more a night we could have stayed at an actual DISNEY RESORT especially since this was my sons birthday weekend and he thought it would be neat to be able to go by boat/monorail ect.. Lastly, it is abhorant that they allow hawking of their time share sister hotels during check in. We were mortified by how desperate the booking lady was and to just get away from her my husband signed up and then planned to cancel but when he tried they refused even though there was no obligation so we were out $20. They said were lacking the reciept even thoughshe had a list with our name and paid on it. to make matters worse with their lying my husband went out to the bus that was supposed to transport us to veiw the 'new resort' and they asked for his receipt he said he didn't get one and they said thats ok I have your names right here and they still wouldn't refund the $20. Have already spoken to book-it and let them know the situation and the fact that 2 requests for management to contact us from the hotel have gone ignored. Will use book-it again if they come up with a resolution for our dissatisfaction."

"This is our second time staying at this resort and our last! Both experiences have been awful! The lobby of this resort is very nice, however, when you get to your room....what a big surprise! This is an OLD resort that has been shabbily re-done. No amount of cleaning can make up for the dinginess of this place. We had to ask to change rooms due to the loud noise level at the pool outside our room. Then the next morning we were awakened by a phone call telling us we had to check out and then check-in again at 430 pm to another room. We had paid at check-in for a second night. ARE YOU KIDDING ME!!!! Overall, it was NOT worth the money I paid through Book-it and we will never use this hotel again."

"Love the location!"

"The stay was alright.

The room was clean, but much of it was in ill repair. Pipes popping out of walls, doors falling off furniture. Just not great. That being said, it was clean.

The staff was hit or miss. The cleaning crew was outstanding, as were the bell hops. The front counter and guest services seemed annoyed that I bothered them and were quite contemptuous in their remarks.

When I return to Orlando, I don't think this Resort will be my choice. Sure, it is close to Downtown, but little time is really spent there.

For the price, it just didn't have enough return.

"

"Excellent Hotel and Location. Walking distance to Downtown Disney and free Shuttle Service to all the Disney Parks. Staff very friendly and hotel was nice and clean."

"Dont think i will go back. We were first put in the worst room in the whole hotel.

Room 1052. It was ground floor, on the end, next to the hallway and stairs where all the traffic of people coming in and out. It was so loud all night long we got no sleep at all. the next day we had to pay to move and they made us wait 3 hours to get a room. we could not go any where or do any thing for 3 hours. We were wondering if we got the worst room in the hotel, because we booked it on line with bookit.com.



Couldnt wait to leave there and go home."

"Enjoyed our five day stay with this Resort in Orlando FL. Only complain was the Construction going on in the parking Lot outside our room every morning! The staff was very friendly and professional during our stay. I reported a Nail head sticking out of the carpet before the bathroom area, when a step on it barefooted it hurt, left a hand towel on nthe spot , to mark the spot to avoid future mishaps. Overall a great trip!"

"We booked through Book-It , and the motel was great ,, what we didn't like was the first thing they said to us at the motel was we owed more money because Bookit .com doesnt tell you about the charge at the motel of $18 dollars extra a night for service we didnt even use or want .. and I dont beleive it was Bookits fault .. We felt the first thing we got instead of a hello was ripped off .. I think the two companies need to get together and get this info out there ,, We had to share a few meals because of a $36 dollar mistake of theirs ,, We budgeted this Vacation to the $ and came out short ,, would return just would of liked to been told the truth before we got there"

"Having this hotel easy walking distance to Downtown Disney is a real plus. It eliminates the need for a bus ride to get to an array of restaurants for dinner, particularly after a day at the parks."

"Your staff was very friendly and helpful. My son and I enjoyed our vist very much."

"This is our first visit to Orlando, where we visited Mickey and friends, and we decided to stay at Wyndham Lake Buena Vista Resort Hotel.. We stayed here for 4 days..when we arrived there was construction going on just right before the entrance, its hassle-free anyway..then we had to wait for our room to be ready since we got there pretty early from the check-in time of the hotel..everything here is a wait just don't want to mention all...although room was nice and neat, perfect for us, great view and amenities..ooops, i just have to complain about the toilet, the first day we were here, it wasn't working by the time we have to flush, but they fixed it the next morning..then we dont have the DND sign (Do not Disturb) i called the receptionist to ask for one, they said they ran out...which i didn't like coz i dont want the housekeeper to go inside our room for some reason.... I love the pool!!! This is why I chose to be here instead of the other hotels I search through site, coz they have the best and renovated pool..the breakfast with the character is not worth it, food is expensive for me..that time we didn't realize we are just five minutes walking distance to Downtown Disney, literally just right across the street of our hotel, I wish we just spend our dollars eating there instead at the hotel coz there's a lot of choices and so much to do....buses are free to get to different theme parks...it was raining the whole time we were here so we have to buy ponchos at the Disney shop inside hotel, which is very convenient for us and definitely they have the same price as the ones in the theme parks..and my daughter loves it here coz it's beside the playroom....we would love to come back here.."

"We booked this hotel for its proximity to Downtown Disney. It is half a block away which is great! Also, they have a shuttle in front of the hotel to go to the different parks, which helps out as well.
The pool is pretty good.
The downsides:
We were in the sunset wing of the hotel. The toilet paper holder was barely attached to the wall. There was food in our freezer portion of the fridge and the bathtub did not drain very well. It took along time for the water to go down.

Finally, the morning that we were going to check out, the maid knocked on our door at 8:15am (waking us up!). Check out wasn't until 11am. She was just checking to see if we were checking out today and said she will be back later. We didn't really appreciate the disturbance."

"Great staff and situated just beside Disney Downtown. We have been there twice and there will be a third time."

"Great Location, Great Kid Friendly Facility at a Great Price"

"Great service and great accommodations. Pool wasn't heated and it was chilly first few days until it warmed up to 78 outside. They said it is heated only in the winter. Character breakfast was $22 opposed to daily breakfast for $17 for adults but had 2 characters & change every half hour - Goofy & Pluto. Kids eat free every day, but you have to pick up the tickets for that at the front desk . Roll away beds are available for $50 per night - a bit steep as the room was only $79 for a tower room - great view! Really enjoyed all the facilities there including the shop and convenience market and especially the fantastic breakfasts - well worth the $$ for that! "

"My wife and I surprised our kids with a trip to Disney World and debated to stay in the Disney resorts like Pop Century or The Caribbean, but decided to spend less on the hotel, since the time spent there would be mostly to sleep. We were delighted to walk in a see a very nice lobby and quick guest services and check in. The hallways and stair cases to go to our rooms had seen better days, but the room was nice, nothing over the top but fit our needs perfectly. The pool area was very nice and a hit for the kids (ages 6 and 9). The best thing about the hotel was the convience of the shuttel service to the parks, the short walk to Downtown Disney and a 1/2 mile walk to all the restaurants you get at home (with at home prices)."

"My stay at the Wyndham Lake Buena Vista Resort was fantastic. The employees at the Check-in/Check-out desk were very friendly and also very helpful. I really liked the room. It was clean, the bathroom was nice and clean. The best part for me was the bed, it was extremely comfortable, woke up refreshed everyday. I would definitely stay here again in the future!"

"Great Service and perfect location. Walking distance to Down Town Disney which was amazing. I would recommend this hotel.
Rooms are a little small, but you don't really spend all your time in the room.
Great place, friendly people and would stay again knowing I would receive the same great service that I did.

Thanks Wyndham for a great stay!"

"Beautiful 'room with a view', very comfortable, and very nice staff. Besides that, the hotel has not much. The pool is nice, but entrance a bit shabby. Walk to down town disney for your dinners and breakfast, better food, nicer ambiance and vey nearby!"

"Me & my boyfriend decided to stay here for our short, last minute DIsney World trip. We originally booked 2 nights in a king suite with bookit because the price was right for us. When we got there, they told us they did not have any king suites so they said they would upgrade us to a double suite in the tower at no extra charge. The bad thing was that there were 2 smaller beds instead of 1 bigger bed, which meant we had to sleep in separate beds. The good thing was that we got a room all the way at the top of the tower with a great view at no charge! We also decided to stay an extra night once we got there and they added it, no problem. However, they did not reset our room key for the third night so we had to go down to the front desk because we could not get into our room. We did not think it was that big of a deal but the girl at the front desk apologized profusely for the inconvenience. With that being said, the staff was very friendly and helpful and the rooms were really nice and clean. We did not have any problem getting to and from the resorts with the shuttle service they provided. We would definitely stay there again!"

"So close to Downtown Disney, we walked there every day to catch the bus. Only 2x did we use the resort shuttle, and it was convenient as well. Rooms were decent, clean and great for the $. Had nice size fridges so we could keep lots of beverages and snacks. Took one commenters advice and stayed in the tower. Got upgraded to a higher floor and had a great view of the city. Very nice pool area, large and clean with large bar and eatery. Cup of coffee @ lobby snack area was more expensive here than at Earl of Sandwich in Downtown Disney if you didn't make it in the room."

"Our two days at Wyndham were great. Really close to Downtown Disney and shuttles were quick. The family loved the pool. The price can't be beat. Only small whine is that the wi-fi doesn't have great coverage. (maybe becasue we were on the lower floor). This is our second visit and we'll be back for sure."

"Stayed in Tower...nice rooms and good fridge..clean and view is great. Overall good experience. Character breakfast is a rip off even with kids free...tip and tax are done on the full amount of adult plus two kids...$32 for adult and two kids for a buffet?? One character an hour...not worth it. Other than that, everything was good."

"We stayed at the Wyndham Lake Buena Vista Resort Hotel from 6 - 10 Oct 11. This was our first trip to Disney World. From the room we could hear trucks backing up late at night to do deliveries/pick up trash. These sounds are necessary for safety. This depends which side of he hotel you are on. We could hear people walking in the hallway early in the morning. I was told to stay in the tower if possible. The tower was booked while we were there. The reception staff is not knowledgeable about the dining facility. The staff said certain dinner meals were being served in the dining facility. The dining facility stated these meals hadn't been served for some time. The manager called the reception staff and lodged complaints about their lack of knowledge about meals being served. There were very few people eating at the dining facility while we were eating. We were told we could catch a bus to the Shades of Green Hotel by crossing the street out front of the hotel. The shuttle bus stop outside (to the right of the hotel) could only take us to a shuttle bus station where we could catch onward transportation. Make sure you catch the right shuttle bus. Different buses take you to different theme parks. When you get to your destination, ask the driver the return departure times and the correct parking space numbers for pick up. Different buses keep different schedules. The buses are free. You pay for the bus with your hotel fees. We hung a 'Do not Disturb' sign on the outside door handle but, yet the maid came into the room while we were gone and did her routine. The hotel room was adequate. The television was not clear. I think something was wrong with the cable connections. The reception staff was friendly and cheerful. They adequately answered all the questions I had. The hotel has a good location. It is about 30 minutes to each Disney theme park by shuttle. It is just a ten minute walk to Disney Downtown where I recommend you eat meals as much as possible instead of eating in the hotel. There is a lot to do at Disney Downtown instead of doing nothing in the hotel. If there is a threat of rain, take your own ponchos. Ponchos are $8.50 at the parks. Most entrances to park rides are covered to some extent."

"We thoroughly enjoyed our stay. We traveled with two young children and they loved the pool (and I loved the hot tub!). They also thought the character breakfast was amazing. They took photos with Minnie Mouse and Pluto. The hotel provided bed rails which made for a worry free night's sleep."

"Very nice hotel with an Excellent staff. I was worried about the complexities of a Disney trip across the continent with 2 Kids (6 and 10). but bookit.com`s flight arangements and the Wyndham Staff and their services made it smooth and effortless for us. The hotel was very nice and the transportation was very good with a bus every 1/2 hour. A shuttle to and from the airport would be nice but taxis are readily available. $52 from the airport and $55 back. Your staff allowed us to maximIze our Disney experience. Thanks again guys. We will definitely be back!"

"Under construction when I went, so it was a bit confusing at first. Fine for the money, but the room was a bit musty at arrival. We had to keep the door open for about 20 minutes to air out the room. Friendly staff. Great location. I would try other properties first, but I sense that this is the most economical place on that strip ... and like I said, it was fine for the money."

"overall this hotel was great...it's about a 15 minute shuttle to each park but it's free so that is nice."

"Great hotel, feather pillows, soft matress, awsome pool, clean rooms, all good stuff! Go here. Super close to Disney, less than 1 min drive to Downtown Disney, less than 3 to the parks."

"Everything was great!"

"Direct flights would be better, but the hotel, flight, and car package seemed to be at a reasonable cost.
The pools and view of the lake were very niece. All areas were clean..
For the true price add $16 daily for internet, bus shuttle to disney parks, and pool towels(charged to all rooms).
Most rooms are entered directly from an outside and you can park near your room.
"

"Great hotel, staff very friendly. Would defenitely go back. "

"Our experience was great at the Wyndham Lake Buena Vista. The pool was excellent and the staff was very friendly. Our room was right beside the large trash dump outside- which was annoying at 5:00am when it was 'trash pick up time'. We did not stay in our room much. We spent our days out and basically used the room for showering and sleeping. This was perfect for us, especially for the price. This is the place for you if you want a basic hotel with basic amenities. Don't expect a luxury resort while staying here. The shuttles were great to and from disney parks. Overall great experience."

"The Wyndham Resort lobby is beautiful. Friendly staff but there could of been more help at the front desk. My room was outdated but very clean We were only in our room to shower & sleep. You can catch the buses right out side the hotel. Going to the parks was easy it was coming back to the hotel which was hard. We were tired and we saw the buses that we needed to take parked off to the end of the parking lot. I went over to see the bus driver. He was smoking a butt and talking on his phone. We waited 45 minutes!

I would stay at the Wyndham Resort again. The pool area is beautiful and the food at the grill was good and reasonable. I was told they are in the process of updating there rooms. "

"Older hotel but clean and being updated. Most of the rooms have outside door access. When we arrived we had one of these but we upgraded to an indoor access room with no problems. Pool was nice and a great place for our young kids to play.

What made the stay was that when we left my wife left her wedding rings on the bathroom counter. We didn't discover this until several hours after leaving. After a call to the Wyndam and speaking with housekeeping and security the rings had been turned in. Since we were still in Orlando we were able to pick them up at the front desk within the hour.

Many thanks to curteous and honest staff. This would have been one expensive trip without them."

"Greeting,
This was my first family vacation trip to Orlando. I really enjoy my stay at Wyndham Resort. The room was nice and clean with Wi-Fi for internet services. The room had a great view of Downtown Disney. The resort had great Disney gift shop that I was able to purchase an autograph book and pen for my daughter. She enjoy carry the book around for all the Disney charter to sign it. I really enjoy look on her face when she got Snow White autograph. The resort had a great water play area at pool that my daughter enjoy very much. The Resort location was just perfect, right next to Downtown Disney. It only took us about 10 mins walk there with kids. The staff was very friendly and helppful with giving driving dirction to DisneyWorld and give alot of useful inform about the local area. I would very much come back here again. I would advise anyone to come and stay at Wyndham Resort. "

"Very Pleasant!"

"this was a planned visit with my niece and her family from Maryland who stayed at diff location and my husband and I stayed at Wyndham Resort. This was so easy to find and the staff from the moment we parked and was walking up to doors were greeted by the door bell guys welcomed us and lead us to the desk for checking in. Jamar at desk was very good with his skills to get us checked in and said we were upgraded to better view and that was all I needed to enjoy the rest of our stay! all the staff at this resort were very good to greet and answer any questions I had. the view was of the lake and city in background and room was so relaxing. Let me remind you that the Disney Downtown right NEXT door wish we walked to everyday! LOVED it here and we will return again. "

"My family and I enjoy a lot our stay in the hotel. My kids were very happy in the kids area and the pool. The transportacion to the park are easy and nice.

Excellent experience and friendliy staff!"

"would never come back to this hotel-did not meet my expectation"

"I was a little nervous staying at the Wyndam because I had heard some mixed reviews. IThe hotel was in fact older as described but was meticulously clean and the staff were wonderful!!

"

"Stayed in room 402 and it was a little on the tired side. Pool was nice but not worth the extra charge of $16/day. Best thing was location - short block walk to Downtown Disney - very handy."

"Rafeal was great very helpful. Wonderful hotel, kids love the pool and the tatoo's by Cory. I would recommend my friends and family to stay at Wyndham Lake Buena Vista Resort!"

"We are a couple in our thirties and wanted a place to stay where we wouldn't need to drive for the length of our vacation. The resort was under construction/remodeling when we arrived, so it wasn't as nice as the pictures made it seem. Basically, it looks like a budget hotel, only bigger. The pool was nice and there is a hot tub and lots of space for kids to run around. Self-parking is included in the resort fee, excluding valet service. In general, our room was clean, the air conditioning worked well, we had free shuttle service to all the parks, with a 20-30 minute wait and the resort is only a short walking distance from Downtown Disney. If you're looking for a fancy resort, this is not it. If you're looking for a stress-free vacation and a sure ride to all the parks, then you've come to the right place!"

"I stayed at this hotel the first week of April for my son`s first Disney trip and was pleased with everything. Check-in was seamless, although the lady at the travel counter was pushy. The hotel is very nice. I loved the lobby. They even have a little play area for kids which my 2 year old son loved. The pool area is fantastic. We didn`t get a chance to swim but it was great. The character breakfast was great. The food they had on the buffet was awesome! I do wish they had Mickey at the breakfast, but we had to settle for Pluto and Goofy. Transportation to and from the parks were great. We literally didn`t have to drive anywhere after arriving at the hotel. Downtown Disney was at the end of the hotel driveway. We walked over there for dinner each night and had a fantastic time. The rooms were clean and nice. We stayed in the tower. After reading reviews, everyone suggested you stay there since the rooms are newer. The only complaint I had was the noise. There was a school band in town for a convention and they were a little noisy but we were so tired that we didn't mind. "

"Spent My summer vacation at this hotel , enjoyed every day and didnt want to leave. It was August 2010 , I met some nice people, Im planning on coming back August 2011, just trying to save my dollars..

Times are hard but a good vacation makes things that much better.

I trully recommend this hotel, staff was excellent, helpful & pleasant. Cant wait to come back.. florida here I come :):)"

"i stayed here with my husband my 4 and 13 year old. they loved this place they had the pool, basketball and volleyball court, and the game room. they had a blast during character breakfast and i hope we will be coming here soon !!"

"We stayed here in April of 2011. We would definitely stay here again. The rooms were nice and clean. People were friendly. Our 8 year old daughter loved the pool! The pool and bar was open late. It was right next to Downtown Disney. I would love to come back!"

"Just love this hotel. We are back in June 2011 for the fifth time. Location is perfect. Pool is awesome and staff are lovely. Can't wait!!"

"Stayed here during Oct. 2010. Originally booked a room (not in the tower) with a queen bed but it was a double in a handicapped room. Definitely something very odd if you haven't experienced it before. There weren't any other rooms available for the night since our flight was delayed but I was expecting to have the room I booked to be available. Was able to change rooms the next day. Hotel is pretty decent for someone on a budget. I would recommend booking a room in the tower, as I heard it is much nicer. Downtown Disney is a short walk from the hotel and the buses going to all the Disney parks pick you up right in front of the hotel. "

"My family stayed at the hotel for a week. FRI-FRI. WATER WAS NICE AND HOT IN SHOWER. When returned from a hot day at Disney Parks our rooms were cleaned and restocked. Transports to disney parks saved alot of money/time. Bus's always on time every half hour. Had a pool room view. Kids loved playing tennis and the tatoo guy at the pool was great. Just $10 gives you or your kids spraypainted tats your whole stay. Stocked up on sandwhiches/water at the local walmart. OOH yea all rooms have a flat screen samsung. Brought my PS3 and was able to play NBA2k11, Call of duty, Killzone 3 Demo, and of course able to stream Netflix (bring your HDMI CABLE). Hotel very close to Downtown Disney walking distance. Everyone at hotel was courteous. Able to print boarding pass from lobby for free BIG PLUS. Well recommend hotel to friends and family. "

"EVERYTHING WAS WONDERFUL THE LAST TIME I WAS THERE!"

"My daughter (7) and I stayed here in summer of 2010 and we are planning to return next year, same time of year. The room was clean, the pool was fun, the shuttles were on time, the bar was open late. It is literally right next to Downtown Disney and I plan on adding a day or two to our next trip to have more time to enjoy the shopping at downtown Disney and the pool at the hotel."

"For the price, you can't beat this place! My Wife and I thought the hotel was very nice (we stayed in the tower rooms). The pool area was great for the kids! The best part, the location!!! Each night we would walk to downtown Disney after a day of chaos of running around the parks, it was a great way to unwind."

"The location of the hotel was fine and very close to dowtown Disney. There should be more options to eat instead of the one Lakeside Restaurant. Shuttle service from Disney was slow. Taxi is extremely expensive from Orlando airport. Overall, Regal has a nice pool for children and I recommend staying in the tower room with a view of Disney. "

"We stayed here the week before Memorial Day 2010. Hotel was very clean, the staff were extremely friendly and helpful! We arrived at Noon and were permitted to Pre-register and leave our luggage while we went into the partk. Check in when we returned took only minutes! We stayed on the 12th floor and had a wonderful view of Epcot fireworks everynight. Downtown Disney is only a stone throw away. The kids absolutely loved the pool. The ONLY thing we were unhappy with was the beds. There were two full size and not very comfortable. Since my husband is 6'2', we split the beds with one daughter each. Overall we had a wonderful time and would definitely return. BookIt.com was wonderful! Thanks for a great experience!"

"After our two previous trips to Orlando and both of them we stayed at the Regal Sun and we had the best time. I felt very safe with my two young boys. As a single parent that is very important when we travel. I reccommend the valet parking for a small fee and taking advantage of the quick walk to DownTown Disney. Do not use the transportation to the Disney Parks you will wait a long time for the buses. Don't spend your money on the rooms with the Epcot fireworks display you can hardly see them and the kids get really upset. We love Disney and we keep using this Resort even if we visit other Parks in Orlando. Next time warn us if cheerleaders are on our floor, very perky group of kids."

"This hotel had an awesome location, so close to downtown disney! After a long day at the parks it was nice to chill out at the hotel for a bit then walk down to downtown disney to finish off the night. The kids loved the pool too! Food wasn't great, but we like to eat out anyway so we didn't care about the hotel food....

We would book here again, for the price, it was worth it!"

"The Regal Sun was the perfect Resort for my family and I to spend our 1st ~ Walt Disney World Vacation. I must admit the employees at the Regal Sun Resorts where all professional, friendly and extremely helpful. I would truly recommend this resort to all my friends and I would also return back to finish out my Walt Disney World adventure very soon. Also, all the employees treated my family and I like we were royality. And the food was even tasty and my kids loved the pool area located in the back of the resort. The rooms were also very cozy and clean.



I give the Regal Sun Resort 5 Stars!!!!!"

"We visited Disney for the first time last year, we stayed at this resort and I loved it! I would recommend this to any one who will be traveling to Disney. Only minutes away from downtown Disney!!"

"We just returned from Disney and stayed at the Regal Sun Hotel. This is a really nice hotel at a great price. My kids did not want to leave to the Disney parks and when we did go, they immediately were asking when we're going back to the hotel. I have a 3 and 6 year olds and they just loved the pool area at Regal Sun. It was very clean and fun. They have two of the big pools, jacuzzi and a kid area where my little ones just loved to play. Also, on certain days they had someone there giving the kids tattoos, pay once and you can go back as often as you want throughout the length of our stay. We did get the upgrade to the 8th floor. Staff is very polite and helpful. My kids did not want to leave. I don't think you will be disappointed especially with a deal like this. "