BookIt.com® Verified Traveler Audrey from Chicago, Il

"The Orlando Inn and Suites was a good hotel for its money. The FREE breakfast was not the best but it hold us over till lunch time. We did have a water problem in one of the rooms so we had to move.... Pool was small We heard they are remolding"

BookIt.com® Verified Traveler Lorna Ellis from St Charles, Missouri

"Not what we expected. Room needed many repairs in general. A/C was so loud it kept us awake at night. Breakfast buffet selections very limited and the same every day. Staff was friendly and helpful."

BookIt.com® Verified Traveler Julie from Crystal Lake, Il

"I went to orlando with two tennage girls age 17 and 15 we were doing college visits. So having tennagers we wanted to visit some of the beaches around the area. The staff had no clue how to get us to daytona beach was not impressed that they could not help us with this information glad I brought my gps. the hotel was clean very quite hotel some of the staff was more friendly than others. if you are wanting to be closer to the action I would suggest staying in downtown disney!"

BookIt.com® Verified Traveler A Recent Traveler

"The housekeeping staff at the hotel were so good at what they do. The rooms were very clean except for carpet stains. It was VERY difficult to communicate with the staff behind the desk. There was a language problem. The furniture in the main lobby and the carpeting thru the whole hotel needs replacing."

BookIt.com® Verified Traveler Nicole McCoy from AR

"Very nice staff, great value."

BookIt.com® Verified Traveler Terry Coleman from Omaha, Nebraska

"Yes, this hotel is a little neglected but the value was terrific. There were no complaints about the cleanliness of the rooms or the helpfulness of the staff. Thankfully it was not hot while we were there because whether by choice or necessity, there was no air conditioning in the hallways or elevators. It would also be nice if at least the spa was heated. If I was looking for a place that provided all the amenities I probably would have looked for looked for something that cost more. I would recommend this hotel to anyone."

BookIt.com® Verified Traveler Joan from Burlington, Ontario

"The rooms were clean. The beds very comfortable. The breakfast was adequate. Could improve with non-sweetened cereal and some yogurt. The pool water temperature was cold-this is only Feb."

"The hotel was fine, the rates were great. I found the hotel staff absolutely great which is always three-quarters of the battle. Would highly recommend it to anyone. would book again.. They were absolutely great! They answered all my questions, helped me find exactly what I was looking for and so very courtesy and helpful. Would not use anyone else in my future travels."

"Hotel was excellent. Helpful people working at the front desk. Food was very good.

The only drawback was the shuttle bus to Universal Studios. The driver was 25 minutes late the first day and 10 minutes late the 2nd day. The first day, the driver tried to make-up time by driving recklessly. The passengers were concerned for their safety. The park closes at 6:00 p.m. but the bus does not return to pick-up passengers until 8:00 p.m. We took a cab back to the hotel both days. This service was not what we expected."

"Hotel was nice and clean, breakfast and shuttle service was an added value, staff was friendly. My only complaint is that there wasn't any draws for clothes and not enough closet space. Had to live out my suitcase! Hotel was in a great location in proximity to Universal Studios. Overall I would stay there again!"

"We enjoyed our stay at this hotel. The hotel was was a great price and close to everything. It was quiet and very clean. We would definately stay there again."

"The price was good and the place was clean. The breakfast was okay. Good location. The only negative is that it said there is internet access but only in the Lobby of the hotel."

"good place to stay. near shopping & restraunt areas. staff friendly and informational. overall good place"

"i was disppointed at the tv service,it was poor.Sports channel was poor, no golf channel."

"good complimentary buffet breakfast"

"The room was good for the price and the location was great as far as distance to Universal. The room did smell a bit like mildew but it wasn't awful. The breakfast buffet was really convenient and pretty good. The big con for this hotel was the free shuttle service. They have one pick up and drop off time for Universal and they nearly an hour late in the morning to pick up a group of 20 waiting to go to Universal. That took an hour from our time and made for a frustrating start to the day as several people would ask the front desk person when they were coming. His only reply was 'They are coming. He will not wait on you if you are not standing there.' Finally, after 45 minutes my husband asked the person if there was a supervisor he could call to see when the shuttle would be here. The staff person told him that it was a contract service and finally gave him the number to the service and told him he could call it (rather than the staff person calling)."

"This hotel was quiet and very clean. The staff was plesant. The breakfast was okay. Would recommend this to a friend and I would stay here again."

"I would defiantly stay there again!! The rooms were always clean, The staff was friendly and knowledgeable. I feel like we got excellent quality at a great price. The only thing is I wish the did have is a shuttle to and from the airport but it was accessible with another shuttle company."

"very good. thanks a lot"

"The hotel was great! We were very happy with the service. The breakfast was delicious:)"

"I was attracted by the great price and was not disappointed when we arrived. Customer service was warm, inviting, and professional, rooms nicely appointed, and complimentary breakfast above average. Convenient location and safety made this property a HUGE plus. I would definitely stay again....would have like to have stayed longer!"

"If it weren't for freezing waiting on the free shuttle for over 1.5 hrs,on a cold night, we would seriously consider staying at this beautifull hotel again. The hotel staff did not try to find us given we registered for the shuttle with a return at 6. The room, bed, hotel, and staff were great except for this experience.

As for the cleanliness, it was great however I noticed the underneath of the soap dish in the tub was not cleaned for some time."

"Our selection was wonderful, the time we sped in Orlando was very nice beacuse the location of the hotel was strategic for every park and atraction.
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"everything was great"

"The hotel was quite nice and we were pleasantly surprised at the spaciousness of the room. We had no problems with the room.



The 'free' breakfast was adequate. We were both disappointed in the scrambled eggs. They had a lot of water in the bottom of the serving pan which led us to believe the eggs were made from powdered eggs. They didn't taste like real eggs. The pancakes were good as long as you got them from the middle of the stacks -- the bottom ones were like rocks and couldn't be chewed. The assortment of bagels was poor. Juice, milk and coffee/tea was quite good. We were able to get an 'adequate' breakfast from what was available.



All in all, it was a nice stay."

"Enjoyed the stay, only complaints were having trouble getting internet access in our room,finally did get on and finding some items no longer available on breakfast menu even at 8:30 .Check out faulty ice maker and soft drink machines on 2nd floor."

"We got a terrific deal through Bookit.com last September for the week before Christmas. We enjoy taking our two kids (17 and 12) to the theme parks for Christmas. I was very pleasantly surprised with this hotel, especially for the price I paid. We booked 8 nights, but only stayed for 6 nights. We couldn't face two more days in the theme parks. We booked a one bedroom suite, and we were all very pleased. The location of the hotel is superb if you are going to either Sea World or Universal Studios. The housekeeping crew at this hotel works very hard and does a great job. The only problems I had was with the a/c, it was too loud when turned above low cool, which wasn't cool enough to suit us. Also, the kitchen and full size refrigerator with the ice maker was great, but no pots to actually use the stove top. Also, we were on the fourth floor, and internet was, at best, average to poor. I have a seventeen yr old computer geek, he was not amused. However, the beds were comfortable, and the room had two bathroom sinks and counter tops. That was very useful for four people to get ready for the day each morning. The furniture was outdated, but functional. The rooms were clean and well maintained. There were two tv's, one in the bedroom and one in the living room and we all enjoyed having two choices to watch. We actually only tried the breakfast buffet once. My teens aren't breakfast people, but it was one of the best I've seen so far. The waffle irons were available for fresh hot waffles, plenty of bacon and sausage, hash browns, scrambled eggs, and lots of fresh melon. It was very good. We feel we got more than our money's worth with this hotel."

"everything was good!! Hotel is perfect and breakfast fabolous"

"staff was very helpful and friendly. perfect location"

"Very nice place, great free breakfast, shuttle service was perfect, only runs once in the morning, and once at night, make sure that works for you. Make sure you mention old Holiday inn on universal, next to Crab House to cab drivers,they dont know Orlando hotel. Only misrepsentation is they claim kids eat free in food court. Trust me there is NO FOOD COURT, emplyees dont even know what your talking about! I would FOR SURE stay here again!"

"hotel was good .pool was not useable not clean hot tub broken down never got fixed .and the food tickets . you had better take them with you to get good. or thay can get hateul. ........js

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"We booked this hotel based on other guest comments and found it to be wonderful. For the price the value was excellent and all the staff were all fab. The location was brilliant, very close to everything and the included breakfast was wonderful value.

The only downside was that the wifi does not work on the top floors of the hotel, but even then when we mentioned it to the concierge they offered to move us to a lower level so we could access it, what service!!!! All in all we loved this hotel and when we return to Orlando we will stay there again."

"Everything was very clean, the staff was super friendly every time we came in and out we always was greeted and if we were just looking around we were always asked if they could help us with anything. The rooms were great and had everthing you needed and the beds were comfortable. Everything was really good :)"

"I was pleased with the service and staff...very friendly and efficent...The Hotel was very convienent and catered to everything I needed to make my stay in Orlando comfortable......I will definitley return again to this Hotel !"

"I had a great experience at this hotel......The kitchen and the living room suite came in handy, and the service was pretty good! The staff was nice and pretty friendly. I definitley will stay at this hotel again if I come back to Orlando."

"Hotel was clean, very conveniently located in Orlando, with a good breakfast provided. I would definitely use it again."

"Great motel and price.
Breakfast was good to get the day going.
Big clean rooms all for 47 plus tax.
Close to restaurants.
Don't go to Ponderosa steakhouse.
Go to Sweet Tomatoes. Excellent for $10.00"

"My wife and I visited Orlando for four days to visit Universal Studios and the Islands of Adventure. The hotel is at a very covenient location, only 2 miles away from the park and right next to International Drive where all the bars and restos are. The parking is free which is always great, and the people at the front desk were helpful and friendly. There is shuttle to universal at 8:30 AM every morning, which is right after the breakfast and there is a pick up back to the hotel every evening. The room is pretty basic, but decent and clean. The washrooms were clean as well and I would definitely recommend this hotel for travelers who spend more time outside and head back to the hotel only to sleep and freshen up."

"Great Hotel, clean, friendly staff.
The only thing was that it didn't have an airport shuttle and it was 40 bucks both ways to the airport. Although they did have a free shuttle to Universal, it was only once in the morning and twice at night.
But other then that, it was a great hotel, the breakfast was great. I would go back and definitely recommend, but I would go if I had a rental car."

"The Hotel was great, room was prefect. The only thing was NOT enough parking space.. found it very hard to get a parking space after 8pm."

"the stay was wonderful and much more than we expected. a full american breakfast was also included. very pleased and would go back."

"Excellent place to stay. Great price, great people, and a great breakfast included. The room was very clean. Will definitely stay there again."

"This is a really nice hotel. The bed is comfortable and very clean. The staff is helpful and readily avvailable.

I could not get wifi in my room, though, and that was very disappointing."

"Housekeeping was excellent. One of the better breakfasts I've ever had. Very good customer service. Hotel is in need of renovation which will happen next year."

"We were looking for a single night in Orlando to watch our college age daughter to participate in a local soccer tournament. We were very pleased with this hotel, especially for the price we paid. The room was very nice, super clean, good comfortable beds, nice linens, lots of pillows, spacious bathroom with plenty of towels. Plus we got a refrigerator, microwave, coffee maker, etc. The hotel seemed to be very busy, but still was quiet, we didn't hear a thing. The front desk staff was very professional and checked us in quickly. This hotel is a great value and I will come back again."

"When I reached the hotel, it was definitely much better than I expected. Very clean, very courteous and friendly staff. Very comfortable clean room with fridge and microwave, close to everything including breakfast and a bargain price. Definitely a pleasant stay."

"I must say our trip didnt go as expected due to Mother nature, the little one had big hopes for Universal Studios/ and Island of Adventure, Extremely Bad Weather forced cancellation for (2) days and restricted us from enjoying Orlando. But on a very positive note our tickets purchased through our ticketsatwork site can be used since we didn't use them as well the Hotel accomodation and staff and suite itself was very clean smoke free and quite comfortable and the Buffet wasn't bad at all. Would stay there again."

"If you are not a smoker...do NOT stay on the 5th floor. The rooms are NOT smoke filled but the corrider is. Other than that all was great. Enjoyed the stay and ease of getting around. Breakfast was pretty good even with the place full. OH and MOST IMPORTANT--beds were VERY comfortable. Slept well all 3 nights."

"Pleasantly surprised when we arrived for our 9 day stay. Centrally located in the heart of all we needed to do. The rooms were large, clean and very functional. It had a dining room, full kitchen, (minus an oven) and a work desk that you can use vs the kitchen table. Staff are all very nice and friendly and the breakfast was nice.
Only drawback was the internet was down a few times while we were there, which was an issue for me because I was there on business. Also you must borrow ($10.00 deposit) a cable to use to connect to your computer (not Wifi)"

"After reading some of the negative reviews, I didn't know what to expect upon arrival. Fortunately, I was pleasantly surprised! The staff was very courteous, the hotel was large and clean, and for the price, you couldn't beat our room! Double sinks were SO nice to have with the kiddos, as were the two TVs. The furnishings, kitchen counter, and wallpaper were a bit dated, but that didn't bother me in the least...after all, I didn't pay to critique the interior design of the room. I wanted somewhere clean, comfortable, and convenient to stay with my family, and that's what I got! The breakfast buffet was a HUGE plus with the kids. We had two adult buffets each morning included in our room rate ($57/night) and our two kids ate free! WELL WORTH IT! The breakfast buffet included eggs, sausage links, bacon, pancakes, cereal, waffles, bagels, etc. Thee kids loved making their own waffles! :) Perfect meal to start out a long day at Universal Studios! We did have a little trouble with the return shuttle service - it was 20 minutes late picking us up - but we didn't complain. We just drove the next day. Honestly, driving, in my opinion, is the way to go...that way you can leave when you're ready without having to wait in a parking lot. Well worth the $15 to park at Universal. Overall, I would definitely recommend this hotel and will stay here again when we return to Orlando! :)"

"The total experience was a joy .From the plane tickets to the rental car and the hotel was amazing."

"The king size bed was a little to soft. The room was clean.

Hotel location was convenient to I-4, shopping, and Universal.

Check in and out was smooth. No deposit needed. Complimentary breakfast was awesome. Price was unbeatable"

"Clean Quiet Room. Friendly and accomodating staff. Room was slightly frayed around the edges, but great value. Breakfast buffet included in price was an added value-- eggs, bacon & sausage, fresh fruit, bread,etc. Nice location close to International Drive but not in the midst of all the commercialism.























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"This hotel is absolutely beautiful even though it is not all that large. The rooms are nice and roomy, the bed was comfortable, even the pull out couch was comfy. Its wonderful in the aspect of being close to everything on International drive and universal studios, easy highway access. Our only problem we encountered this stay was unfortunately there was a large convention being held, and the parking is quite limited, you had to fight for a place to park and with the more than a hundred people being there all at once for the convention, the breakfast was good but limited due to the mass number of people, and we couldnt sit where the food was we would have to go back to the room just to eat instead of sitting in the dining area. ALSO if you take a cab, and they dont know what hotel you are talking about, it used to be a holiday inn, then they know what you are talking aout. ALSO the STAFF was amazing, so friendly and helpful! and if you need anything and tell them expect in about 3 minutes of asking."

"Me and my husband stayed here Oct 1-2 2011. He just wanted to get out for the night and stay somewhere instead of driving home. We were pleasantly surprised. The room was very nice,clean and spacious we had the King deluxe which I would highly recomend I liked just being able to sit on the couch and watch tv instead of just the bed. I would have been happy just staying in the hotel for the night. Will most definantly go back to this hotel again. Breakfast was very good lots of choices. Coffee tasted delicious. "

"Nice hotel, clean, more satisfied than expected"

"The location was perfect,easy to find Nice comfortable rooms that came with a breakfast buffet the next morning,the only thing that was a little annoying was the AC unit it took it at least 7hrs to cool the room,but overall for the price we paid it was well worth the money,I will most definetly stay here again."

"For a trip to Seaworld, Disney or Universal this hotel is located very well. Clean rooms, average breakfast, free parking, internet and transportation to venues."

"This is the best experience I have ever had at an Orlando area hotel for a great price. I would recommend this hotel to travelers near and far!!!!"

"I enjoyed my stay at Orlando Hotel and Suites. The rooms were spacious and clean and the breakfast was large! It was a tremendous value. The internet went down during my stay which was a little annoying. "

"Exceeded our expectations! Only drawback was pool which was clean but extremely small. And the internet was down when we were there.

But on the whole, nice staff and big clean comfortable rooms! "

"Exceeded our expectations! Only drawback was pool which was clean but extremely small. And the internet was down when we were there.

But on the whole, nice staff and big clean comfortable rooms!"

"We had read some of the reviews and we r not knowing what to expect. We arrived just before the Check in time and received our room key. Got to the room and found that it was very nice. The breakfast was good could use a little different variety. Found the hotel was very nice and would stay there again. "

"Overall this hotel is wonderful. Just what is needed, rooms are all very nice, clean, and large. Staff was wonderful as well. Problem with the internet on my floor and it was hard to explain to the staff the problem since there was a language problem ... But would I return or recommend this property ? Yes ... Simple ... Just what I needed. "

"I like very much. all place are very clean and there staff is wonderful"

"I like very much. all place are very clean and there staff is wonderful"

"This hotel was perfect for my family for our short trip to Orlando. Not fancy but great location. We went to Islands of Adventure and it was only a 5 minute drive. There are shuttles available daily to most parks also. The room was clean, nice feather comforter and pillows. The room had a slight musty smell but you got used to it. AC was one of those window deals, worked fine. Plenty of towels. Hot tub might need some work though because the water level was really low. This hotel was perfect for us because we were only there to sleep and shower. Rate was great and it included breakfast buffet for two each morning, nothing exciting but it held us over until lunch. Fresh fruit, eggs, cereal, toast, English muffins, bagels, pancakes, breakfast meat, coffee, and OJ. So all in all, we would stay there again because the location and rate is really good! "

"Very Nice Place to stay, clean, great breakfast and very pleasant staff and service. "

" i had a great expirience at the orlando hotel & suites,the rooms are very clean and the attention spectacular.i will definitly go back to the orlando hotel & suites.
great job everyone
sincerally

victor ayala
( miami, florida)"

"Book it was great! Prices were awesome and the hotel was nice also. I have already recommended Book it to friends. Tahk you!"

"I ordered two standard rooms and got a great a value for a long weekend at universal studios with the family. The rooms were clean and the hotel was very nice. It also included free breakfast every morning. They sad it was free internet but the internet didnt reach the top floor. We also had a leak in the bathroom. I told the front desk about both issues and they upgraded both rooms to a suite. The pool was heated and the location is awesome!. Overall a great experience and would defintely recommend it to anyone looking for a nice hotel with a great value. "