BookIt.com® Verified Traveler Cynthia from Lugoff, South Carolina

"We stayed at the Laguna Bay Resort. It was descent for the price. Just had a few problems. I feel at time of booking they should let you know what resort you will be staying , because they're several resorts under the Magical Memories Villas. Over all the vacation was good."

BookIt.com® Verified Traveler A Recent Traveler

"Enjopyed it and would book with you guys again"

BookIt.com® Verified Traveler Kathi from Gainesville, Ga

"The villa was nice, we enjoyed our stay,"

BookIt.com® Verified Traveler Ronald Todd from Lawrenceville, Ga

"As we walked in, the villa ( apartment) had a terrible smell. It smelled old and musty. The surrounding area was not appealing at all. We were not made aware that each unit was privately owned; leaving you atbthe mercy of the owners. Many of the appliances and furniture was old and antiquated The sofa bed was unusable, there was no wifi and there was mold around the bathroom windows. I will never go back to this place."

BookIt.com® Verified Traveler Stephanie from Wilmington, Nc

"We stayed at the villa at west lake and had an awesome time. Condo was clean and well eqipped for a family. They had two pools a playground, tennis and volleyball courts. Would definately recommed it for family vacations."

BookIt.com® Verified Traveler Carla from Cedar Rapids, Iowa

"Never will I suggest this company. Our box spring was broken on the bed and the dishwasher sent water all over the kitchen and all I got was ' Be lucky we upgraded you to a 3 bdr condo. Who cares when you don't and didn't need one. I just wanted a bed to sleep in and have fun. Condo was not clean but the compound was very nicely kept. Carpet is torn and soiled, vacuming was bad, patio door was discustingly dirty, hair from previous renters still in bathroom, dishwasher was broken, and the beds were horrible to sleep in. Someone needs to invest money in this place. said there would be a king bed and there was not. Make sure to specifiy this in your description. I missed that part."

BookIt.com® Verified Traveler Leila from Dallas, Georgia

"Our vacation was overall a very enjoyable experience, but I would not recommend this property to a friend or family member. There were a few minor issues such as the first bedroom smelling like cat litter, the internet connection that didn't work and the roach that greeted us in the bathroom. The larger issue was that our oven and front burners were not working. The whole purpose in getting a villa with a kitchen was so that we could cook in the room and save a little money. We only found out that it was broken after having started breakfast... which was obviously not finished because of the non-working stove. When I mentioned this to the front desk, they said they would send someone out to fix it... That never happened! The staff was less than helpful and seemed to careless about customer satisfaction and more about the deposits being paid. Like the saying goes, ' you get what you pay for'. We will splurge next time to avoid having this experience again."

BookIt.com® Verified Traveler Vivian from Leesburg, Ga

"The trip to orlando was very nice. That was my first time staying here. The villa was super clean and very comfortable. The office was about a mile away from the actual villa but wasnt a problem at all. The kitchen had everything I needed to cook breakfast in the mornings except the food of course. The only negative thing I would say about the villa is there really should have been a tv in every room and the furniture need a little upgrade., including the mattress that was in the master bedroom., Other than that I would recommend."

BookIt.com® Verified Traveler Stacey from Charleston, TN

"We had one of the bes condos this time that we ever had! We asked for 1st floor and close tothe pool and we were placed in a wonderfull 3 bedroom condo and one of the bedroom doors went straight to the pool. We were traveling with 3 adults and 3 children, all 3 adults have medical problems and this room was a great accomodation."

BookIt.com® Verified Traveler Kris Culey from Millbrook, Al

"Villa was better than expected. king size bed in Master a pleasant surprise! All was great until last night. Absolutly no water pressure at condo when returned from a long day exploring. Contacted staff and was told that lack of water pressure was not an emergency and could wait till morning. Morning came and barely enough water to brush teeth let alone showers! Hickups happen and would have been a little more understanding if staff would have atleast tried to do something, maybe offered a different condo."

BookIt.com® Verified Traveler Tee from New Orleans

"Real nice place to stay. Clean and spacious. They just need more than one pool."

BookIt.com® Verified Traveler Kelly B from Brick, Nj

"First let me start off the I was unaware that this resort does not accept American Express for the deposit so I was left with having the leave a 250.00 deposit on my debit card.. Room carpet looked clean but the bedroom comforters were dirty and worn out...missing face plate on the wall socket in the bedroom. few holes in the ceiling. moldy bathroom floor liner in both bathrooms. squeaky beds in all the rooms. sofa bed was 1' thick mattress..few ants crawling on the couch. cats meowing early morning.. upon checkout .had to wait to have housekeeping come before they would release my cash deposit back to me...no blow dryer or iron in the room but you could request an iron at front desk which I did and must return it at the end of the stay....pools area was nice but sirens all hours of the day and night from both police and fire...would never go back or recommend this resort to anyone..."

BookIt.com® Verified Traveler Kelly from Brick, New Jerey

"moldy bath liner, misssing face plates on the wall, ants on the sofa, sirens from police and fire.squeky beds in all the rooms, dirty comforters in all the bed room. looks run down from the outside. only new thing looked like the carpet. would never stay there again."

BookIt.com® Verified Traveler Brianna from Jacksonville

"The villas were not the same villas displayed on line...the linen was faded, there were broken, blinds, tile and mold in the bathrooms. The tubs and showers were not the cleanest. It wasn't what I expected from looking at the pictures online. It was just very outdated and unkept. I did feel quite deceived by the visual and written descriptions. I would not stay there again and barely wanted to stay the two nights that we did stay."

BookIt.com® Verified Traveler Wirkus from Cottage Grove, Minnesota

"we loved our house it was beautiful and we had enough room for everyone we loved that we had our own pool, the only thing that we were disappointed with was the hours to the club house and no hot tub."

BookIt.com® Verified Traveler Melanie from Orlando, FL

"My family traveled from Pensacola, FL to Orlando, FL for our Spring Break. We reserved a condo for 5 nights. This was our first condo rental experience as we normally rent hotel rooms but wanted more room and the convenience of being able to cook/eat in rather than eating out the whole vacation. We arrived after hours and retrieved our keys and directions to the rental out of the lockbox as instructed. I will say the directions given were clear to understand and easy to follow. Upon arrival at the condo the first thing we noticed were several large dark stains on the tan carpet in the dining area. It appeared that someone had tried to clean them but they were still very visible. We took photos and planned to let the rental agent know in the morning that we did not cause these stains. We proceeded to unpack and there was a long runner type throw rug in front of the master bedroom closet door that blocked the door from opening completely. I picked up the rug to move it out of the way and was dismayed to find several more dark stains that ran the length of the runner (maybe 5 feet long) on the main rug. The runner had been put there to try to cover up the stains. These stains on the rug gave our whole party the feeling that the place was dirty. We went to check in when the office opened the next day and the lady in the office asked if we'd like the rugs to be cleaned while we were out that day but said that the stains might not come up but at least we'd know the floor was clean. When we returned to the condo that night, it was obvious that the carpet had been cleaned but it seemed the stains were even darker than they'd been when we'd left that morning. There was no follow up on the part of the property to see if the stains had come up or if we were satisfied with their effort. We were on vacation and didn't want to spend our whole vacation dealing with this issue. Also, there was a box sticking out from under the edge of the bed in the master bedroom for a portable male urinal. In addition, we were not told in advance that you could not turn the AC temperature down in the condo less than 75 degrees. Since this was our first rental experience, it didn't occur to us to ask that question and nothing in their pre-check in info offered the information. There were no ceiling fans and we were on the first floor so were unable to open the windows at night for air and none of us slept well as it was hot and stuffy. I may be a little unfair in my rating of this experience as we may have been moved to a different room had we complained more about the stains on the carpet (which honestly appeared to be either blood or feces that had been left to set into the carpet.. I have photos I'd gladly e-mail to understand the magnitude of these stains) but we didn't want to spend our whole vacation working to get satisfaction. They knew there was a problem and didn't make it right. The stains on the carpets just gave the whole place an overall dirty feel and we never did cook or eat in the whole time we were there. I'm sure many have had a much better experience with this company but I will never use them again nor will I recommend them to anyone else."

BookIt.com® Verified Traveler Lynn from Orlando, FL

"I would like to use this resort again. But we did 2 big problems. The AC was out when we arrived and after several attempts to contact someone, they arrived the next day. We also had no internet and no help in trying to resolve it."

BookIt.com® Verified Traveler Erica Gray from Miami Gardens, Florida

"See you in May 2012 is all i can say"

BookIt.com® Verified Traveler Nelson from Homestead, FL

"first time stay. older building but in great location, close to parks, clean and just what we were looking for."

BookIt.com® Verified Traveler Tammy from Drummonds, Tennessee

"The Villa was slean and ready for my family when we arrived. The complex was mostly quiet and everyone was very helpfull. We were able to relax without the hotel worries. We will definitely use them the next time we travel to Orlando. Thanks!!!"

"First of all let me say there was nothing magical about the house(s) we stayed at. When we booked this place we thought we were in the Resort...that is all we read about...did not know our house would be in a sub division that alot of houses were forclosed on...yards not kept up...we were told upon checking in that we had a resort pool. The pool was just an association pool that had no lounge chairs and the water was dirty. The first house assigned to us was terrible to say the least! I put a sheet down on the couch before I would let my kids sit on it...disgusting! We asked for a different house and thankfully it was better,but it was just around the corner in the same run down neighborhood....locked our doors the minute we walked in. They told us everything else was full and we were left hanging. We felt mislead. We will never use We will never attempt to stay with them again!!!! It was not worth the money we paid. Do not be fooled."

"The staff was very professional and courteous. The villa was very nice and clean. The only negative was the surrounding area had a lot of Police activity and the dumpsters were over flowing."

"We enjoyed staying at Magical Memories. The condo was great. We enjoyed the privacy. Having a full kitchen and laundry was also great. Saved time and money on eating out. The only problem would be the people upstairs. I don't think they slept the whole week. But other than that it was a great experience and we will stay with them again."

"The villa exceeded my expectations, we had an enjoyable time."

"We really appreciated BookIt.com's assistance w/ finding us a great place to stay!! He was a positive, helpful individual that did a great job !! Thanks."

"Everything was great. Villa was clean and well kept."

"This place was not clean pool unswimable next door was robbed.Very very disapointing!To bad with some repairs and cleaning new beds you might get away with it being a fare priced family getaway."

"The Villas of Sommerset. Good value for the price. The place is a little worn and the cooking supplies similar to camping. But it was roomy and having a washer and dryer in the unit is great. The internet needed re-accessing about every 15 minutes ( putting the code back in) and there is a three dollar charge to print anything. Still being able to cook and reheat saves some cash. The pool and hot tub was nice to have. So bring your own coffee and a scrubbing sponge, Grocery store is not far nor are the attractions."

"The accommodations were adequate. The decor is a little dated, but is more than enough to makes this listing a good value. Even though it was in a gated community, security was a lacking"

"First issue, they missed the free upgrade on the room provided by book it.com. had to go back to office to pick up new information. terribly slow at answering their phone.

pool area was awesome and had an outdoor movie night.

rooms were pretty clean, but furniture in living area was feeling pretty well used."

"We reserved a 2 bedroom condo and recieved a free upgrade to a 3 bedroom. The condo was clean and roomy. We were very close to all of the attractions. We loved waking up to the little ducks out back..the kids liked to feed them! Only downside was the icemaker didn't work so we had to go and buy some. Also don't leave ANY food out, the ants are terrible. Great stay overall!"

"We just returned from our trip (Sept 29th-Oct 4th) and had a great time. Magical Memories actually upgraded us to a 3 bedroom villa when we booked a 2 bedroom! Even though we didn't spend a lot of time at the villa, it was helpful because we had everything we needed (full kitchen and washer/dryer). The drive was about 5-10 minutes to Walmart for things we needed (sponge, dish washing detergent, shampoo, etc) and 20 minutes to Disney World.

One negative thing was that the pillows did not seem clean or fresh. They smelled like it was not washed so I ended up not using it the first night and washing the pillow case the next morning. Another thing is that we heard firetrucks going off several times a night. It made me wonder if we were near a fire station.

Overall, it was a great stay! We would definitely go back and recommend them to others! "

"We stayed at the Royal Palm Bay in a 3 bedroom villa, it was clean but dated. I'd say the units are about 30 years old. Furniture in good shape, the kitchen had all original appliances. The fridge had a ice maker but it made awful noises while trying to make ice. The kitchens are stocked with the items you need. There was a pool and hot tub but only available to use up until dusk. If you're looking for a spacious unit that is clean this place is fine, but not in anyway upscale. All of magical memories properties seem to be dated, they are all about 10-15 mins from the parks. "

"The location of the unit was perfect. Central to both Disney and Sea World as well as shopping, restaurants of all variety, and other attractions. However, the villa, though roomy and very clean with a responsive staff, was shabby. The matresses were like sleeping on boards and not a good way to start long days in the parks. The washer didn't function properly, the wireless internet connection was not usable, and the stall shower in the master bath had cracked and broken tiles (I would not use it so we all had to share one bath.) Would we stay there again - NO."

"Overall, the value of the property for which we paid was great. We reserved a 3-bedroom, 2-bath 'villa' (aka condo) which was located in the Royal Oaks property. It was conveniently located to the check-in center, Disneyworld and many restaurants and stores. Although we requested that 2 of the 3 rooms have queen beds, one of them had 2 twin beds. It was a spacious condo with lots of room for the kids (2 and 5 yrs old) to play. The only issue we had was one of the frying pans was still soiled and the back up bed sheets (2) were dirty. If/when we return to the Orlando area, we will likely make reservations with Magical Memories again."

"I stayed at the Runaway Bay Resort and it was everything that i expected and more. I reserved a 3 bedroom villa and each room had a tv and double beds. The only problem was the comforter in the master was soiled but that was taken care of the next day. We really enjoyed the unit and will definitely use Magical Memories again. We were close to everything from shopping, dining and the parks. We did spend one day in Daytona Beach and the weather was just perfect despite it being the rainy season. "

"Our stay was truly magical. The villa was clean and spacious. Equipped with everything but food! We were 10 minutes away from Universal Studios and walking distance from Lake Buena Vista Outlet. It was beyond expectations!"

"The villa was more than I expected. It was clean spacious and close to every attraction there is in Orlando. I am coming back soon.. would recommend to others. It is better than a hotel room."

"Wow! What a beautiful place! We stayed in a 4 bedroom villa (condo) in the Emerald Island Resort. It was absolutely wonderful! Large (two-story), clean, well appointed, quiet and exactly as pictured on the website. The beds were very comfortable. The registration staff was friendly and helpful. When we called a few days prior to our visit to confirm the details of our accommodations, the person we spoke with was friendly and helpful. The pool at the club house was clean, warm and inviting. The exercise room was great! The condo had everything we needed (if you need an iron, ask at check in and they will loan you one for free.) Remember to bring a blow dryer and shampoo & conditioner. We will definitely stay here again!"

"Good location and near food, groceries & parks. Excellent value for families or to share with friends going together. Will book with them again. "

"I was very pleased with the Magical Memories Villas. The place was very nice and clean as a whistle. They are close to everything if you know the area. I will definately be there again for Christmas 2011."

"First of all, wow, our place was incredible. It is close to Orlando, and plenty of other areas. We found nothing wrong with our villa, except we didn`t want to leave. When I saw the pictures online, I wasn`t really expecting that as our rooms ( since they never usually are ) but it was. I`ve already recommended this place to my friends taking a trip to see Harry Potter world, and my parents also. I will be planning a trip again, and I will be staying here. "

"I stayed at the Club Cortile with my family. Own/operated by magical memories. It's a gated appartment complex, very quiet with a relaxing lake view. It was like a home away from home with everything we needed in a house except internet connections, which was really sucks. The down parts are really the no-net, and if you're planning a SeaWorld trip, club cortile is very far from it. SeaWorld is a good 20-3- minutes drive. And make sure you arrive before the magical memories office is closed. We arrived late at night for our trip, and the guard at the gate had absolutely no idea. We had to call this website to find our keys, wich was another drive away from where the resort was. "