BookIt.com® Verified Traveler A Recent Traveler

"third visit for the World Cheerleading and the visit was good. Hotel great just wish they had some sort of even a continential breakfast. Costs too much for Breakfast when on a budget."

BookIt.com® Verified Traveler Schomburg Klaus from Perth, Western Australia

"Great Hotel, good outlook, clean, good breakfast,, most important, shuttle service to parks, excellent."

BookIt.com® Verified Traveler A Recent Traveler

"After reading several negative reviews I was cautious about booking this hotel. I took advantage of a 50% off deal and figured what the heck. As it turns out, it was a fine place to stay. The rooms are as HUGE as they state. They upgraded us to a King room with a garden tub and a huge shower. The decor is a bit worn here and there, but everything was clean. And, very important, there was no 'motel' smell. Staff was friendly, and the breakfast buffet was decent and free. The walk to Downtown Disney was 10-15 minutes (1/2 mile away). The shuttles for Disney were regular and that worked out fine. All in all, for the price I paid I would stay there again."

BookIt.com® Verified Traveler Maria Grimaldi

"Our stay was made very enjoyable by the friendly and helpful staff, location of the hotel, and the good food. All of these combinations contributed to a fun & truly Disney expectation holiday. Thanks again"

BookIt.com® Verified Traveler Bill Farrell from Nashua, NH

"We stayed the last week of April with my 2 daughters for their first vist to Disney World . I arranged a high level room with a view of the fireworks at Magic Kingdom(not that veiwable) by bribing the front desk person with a Red Sox baseball hat. When we arrived the room was on the 17th floor but tiny,the entrance to the room was filled with water(aleak they never fixed all week) and the thermostat was broken.We froze the first 2 nights until we figured out we needed to have a janitor climb through our ceiling everytime we needed to turn on or off the ac!!.... to make an adjustment.manually... the front desk decided to take the $20 upgrade fee off my bill as a nice gesture. It actually blows my mind that the first front desk person added the $20 per night back onto my bill the next day. There are plenty of other hotels in Downtown Disney so STAY AWAY FROM THIS ONE!!!! I travel a lot and this hotel sucks!!!! This has nothing to do with the money but all about greed,upkeep of the rooms and customer service We had a great time with the exception of the stay at the hotel."

BookIt.com® Verified Traveler Ron from Hallandale, FL

"I was over pretty disappointed with the experience of the hotel. First, the promotions were not honored by the hotel. Second, while we were upgraded to a 'delux' room as the promotion indicated, I found the size of the room was no larger than most hotel rooms and far smaller than the suites we have stayed at in Orlando for similar prices. The blanket for the pull out couch had holes all over it and the room was not very updated. On a positive, the bathroom was large and quite nice, especially compared to the rest of the room. Overall, the nicest comment I can make is that the all-you-can eat buffet breakfast was good with a lot of options (including Mickey Mouse waffles), and the waiter was extremely nice and helpful."

BookIt.com® Verified Traveler Pam from Yorkville, IL

"This was a nice hotel for the money. It is in a real nice area and the hotel room was well maintained and nicely decorated. I would reccomend this hotel to anyone. It was a great value and a real deal. It is located in an upscale area and very close walking distance to Disney Village however they do offer shuttle service to Disney. The only downside is the breakfast buffet. The free breakfast is just basic food and the same caliber that I got in the Army at best!"

BookIt.com® Verified Traveler Ashley from Southgate, MI

"Had a great stay. Room was clean-food was good & staff was helpful/friendly. The only downfall was the older tube style tv."

BookIt.com® Verified Traveler Gary & Sandy from IL

"The room itself was wonderful, but the staff and management were the problem. Our bill was prepaid and they required our credit card because of 'extra' daily fees called resort fees, and we were not offered the services the fees were for. One day we did not want staff to clean our room and told the front desk and when we returned, they had been in our room and made beds etc. We had left our personal items and medications out, thinking no one would enter the room. Hotel represents itself as being 'inside Disney' but in fact is not a Disney Hotel. Meal prices were so high that we ate at the Holiday Inn next door. Bus trips to and from the Hotel took a lot of time each day. Again, the room we had was very nice."

BookIt.com® Verified Traveler Betty from Ft. Lauderdale, Florida

"Room was ok, I thought the website made the rooms look better than what they actually were. Disappointed that it costed $7.00 to use computer and more to make copies. Staff was very friendly and helpful. **Chef's special in the Giraffe Lounge Banana Foster was to live for!!!**"

BookIt.com® Verified Traveler Belle Martin from Forest Park, Illinois

"First of all I waant to say my son and I had a BALL being this was our 1st time to Orlando Florida. The Hotel staff from the moment we walk in were very friendly. The room was cozy. I thought with the negative reviews that were out there I really did not know what to look forward to. My son just love the pool and the breakfast was really really nice. I would come back for a 2nd trip."

BookIt.com® Verified Traveler Dawn Mudge from Sturtevant, Wi

"We had a wonderful time in Orlando. The friendly staff made our stay even more enjoyable. Our plane arrived at 5:00 am. The staff was able to accomodate us with an early check in. They even up graded our room for free. The room was very clean and every room had a wonderful view. The hotel was conveniently located near downtown Disney, restaurants and local shops including grocery stores all within walking distance."

BookIt.com® Verified Traveler A Recent Traveler from WI

"Great hotel for the price - was very close to Downtown Disney and other restaurants and shopping - 10-15 minute walk in the Florida sunshine. Great pool and friendly staff. Shuttle buses worked well also."

BookIt.com® Verified Traveler William Miner from Baltimore, Maryland

"We loved everything about this hotel, When we needed anything we received it in a blink of an eye. We needed washcloths since there was three of us in our room and extra coffee (which is delicious) we had service and smiles everytime. The restaurant had very good food, we ate there seven out of eleven nights in DW. My son enjoyed the pool, it was very clean and the water was warm."

BookIt.com® Verified Traveler Jesus Melo Dominguez from Ridgewood, NY

"I was very satisfied with the hotel and it's personal the service was great!!! And exactly what i expected. The front desk was very helpful and informant i would defenitly recommend this hotel to anyone visiting disney. The pool was very clean and so was the gameroom."

BookIt.com® Verified Traveler Nicole

"Will definitely return again!!!"

BookIt.com® Verified Traveler David C from Big Stone Gap, VA

"The good.... The hotel and the grounds although showing some wear is a nice place and the attendants were friendly and helpful when I needed information. The room was nice, but not exactly what was shown in the pictures in their ads.My wife did like that the batroom was larger than an average hotel but could possibly do with some more lighting.The grounds were clean and neat. We were on the 8th floor in the front and the view was beautiful. We watched the fireworks from Epcot every night of our stay. We did not use the restaurant but it did look nice. It was nice that the location was in the park area and very close to downtown Disney because the traffic outside in Orlando was TERRIBLE!!! LOL. The bad... As I stated, the hotel is showing some signs of wear and the most noticeable of those were the frayed blankets and there was some leakage in the bathroom tub. Also the elevator went out and we had to use the service elevators, which is still better than the stairs. It was repaired by the next morning. None of these were too upsetting however, the resort fee and parking fee was, I felt, overkill. You also cannot get a luggage cart yourself, you have to ask for a bellman to bring it and it made me feel like I needed to tip him for doing something that I really would have preferred to do myself. No fridge was also a bummer. I think that dropping those semi-hidden fees and just being upfront and giving a real, everything included price would erase some of the check in shock. I was beside a lady who was visibly upset that her final cost was almost $100 more than what she was told when she made her reservations. In defense of the hotel, she probably should have read the whole reservation or asked more questions but like I said, an upfront price to me is more honorable. This hotel is nice enough to stand on its own merits with its location, friendly staff and nice facilities without giving a 'low price' with other 'fees'. I would probably stay again but I was aware of most of these things before I committed."

BookIt.com® Verified Traveler Jean Philo from Holt, MI

"Go expecting to pay the $8 per day resort fee. Bundle your stay with the breakfast package. A great way to start the day. Efficient and quick. Great Location. Expect traffic! Room was OK. Bed was great. We stayed on the highway side. Sure there was some traffic noise, but nothing that bothered us. We were also near the elevator and THAT was not a problem either. Fine Stay- but not luxury. Great for the good price."

BookIt.com® Verified Traveler A Recent Traveler from Arizona

"It was awesome"

BookIt.com® Verified Traveler Carol Prunty from Amboy, IL

"Our stay was at the hotel was the best. Not one complaint."

BookIt.com® Verified Traveler John Ruiz from Tampa, FL

"Es un hotel con excelente ubicacion para visitar el area de Downtown Disney y sus parques. Tiene agradables areas publicas y un lobby muy atractivo. Observe que no hay supervision en las habitaciones una vez que ya pasan a ser ocupadas por los huespedes. Es importante que la supervisora de habitaciones este atenta en su reporte diario de cuantas personas ocupan una habitacion para dejar las toallas, jabones y shampoo necesarios durante la estancia del huesped. Roomservice debe estar atento de recoger bandejas y platos sucios en las habitaciones donde lleven la comida, es muy desagradable llegar por la noche a descansar y una vez entras a la habitacion percibir el olor a comida descompuesta. TRANSLATED: A hotel with excellent location to visit the Downtown Disney area and parks. It has pleasant public areas and an attractive lobby. Note that there is supervision in rooms once they become occupied by guests. It is important that this attentive room supervisor in a daily report of how many people occupy a room to leave towels, soap and shampoo needed during the visit of the host. Roomservice must be attentive to collect trays and dirty dishes in the rooms where they take the food, is very unpleasant to get rest at night and once you enter the room smell the rotting food.
"

BookIt.com® Verified Traveler Karen Mitchell from Port Alberni, B.C. Canada

"Our family (of 4) stayed here in a Deluxe Room for the week of March 18-25. We booked on line and rec'd. a free upgrade to the Deluxe Room. The room was a very good size and very comfortable. This hotel is in an excellent location and has free shuttles to all the resorts. It is a 10 min. walk to Downtown Disney and restaurants, a grocery store and other shopping areas. We enjoyed it very much and would definitely stay there again or recommend it to anyone else."

BookIt.com® Verified Traveler Robyn from Spring Hill, Fl

"Booked this hotel for a Disney weekend with my daughters and grandaughter. Thought I got a good deal...but if you want to be nikeled and dimes to death, stay here...if not..go somewhere else. The ONLY amenity is the shuttle. Internet was 9.95 for a 24 hour period, if you wanted a fridge...another 25.00 per night, parking was 10.00 per day, and fees were 8.00 a day...fees? When I asked what the resort fee was for....I was told for the towels at the pool. Really??? Pretty...but not worth the money. I will not stay there again and wouldn't recommend it when there are cheaper deals that include more bang for your buck."

BookIt.com® Verified Traveler Moneik Hill from Little Rock, AR

"This hotel was great! The rooms were clean, the bathtub was AWESOME! The food was absolutely impeccable! My only dissappointment was the internet access and business center. There was a daily charge for internet, and the computers in the businees center were not accessbile unless you enter your credit card. Other than that, I would definitely choose this hotel again."

BookIt.com® Verified Traveler A Recent Traveler

"PROS: Close to Downtown Disney. Allowed us to check in earlier than the policy stated. Concierge Service helpful. CONS: Front Desk personnel not very welcoming - looks like having a bad day. Insects in the bathroom. Rugs and cabinet in room not maintained. TV needs updating. Elevator out of service during checkout from 7th floor. Toilet paper & tissues not being replenish. Bring your own toiletries - supplied ones bad!!"

BookIt.com® Verified Traveler Dawn Clark from Cape Coral, FL

"This review is brutally honest. We are Disney season pass holders and travel to Orlando every other month. I can say whole heartedly that we will never stay at this hotel ever again. There was only one bright point of our stay which consisted of the staff at the hotel's restaurant. The remainder of the staff including management should be replaced. When we arrived at check in we were surprised to find that parking at the hotel was an additional daily fee as was wi fi access. There is also a hotel resort fee so the 'deal' you 'thought' you were getting was not a deal at all. When I questioned the undisclosed fees, the manager replied in a sarcastic and rude tone stating that all the resorts at Downtown Disney charge the same. This is not true in any way shape or form. Having stayed at the Best Western and Buena Vista resorts, I knew this to be untrue and when I stated so, the manager became more rude to the point that I inquired about cancellation to which we were told we would be responsible for the cost of two days regardless as it would be a 'late cancellation'. As we walked to our room, I couldn't help to feel as if we were on the set of the shining and not in the context of elegance, but in the context of horror. The carpets were stained and grimy, the walls poorly patched and painted with mismatched tones of white. The room was much the same. I found myself repeatly apologizing to the guest we brought with us. Needless to say, if you are traveling to the Disney area soon, I recommend you book your reservations at any of the other Downtown Disney resorts and avoid this resort if you want to have a pleasant trip."

BookIt.com® Verified Traveler Beth from Loganville, Georgia

"The Hotel room's cleaniness was fair.... there was a plastic fork stuck to the fold out couch bed, which was disgusting. There was also red stains on the carpet in between the 2 double beds, which was pretty nasty. The restaurant, they have located in the hotel, The Giraffe, the food was of very poor quality, especially the breakfast buffet that they offered. The food was cold and not fresh! We were very disappointed with this hotel and the restaurant, and would not recommend."

BookIt.com® Verified Traveler Flecia from Columbus, Georgia

"Overall this hotel is very nice, clean & has friendly staff. Our room was very nice in size and cleanliness as well. Like other reviews I was disappointed w/ a few extra charges. I was aware of parking, resort fee & tax... I just wasn't aware they were going to charge me ALL 3 every day! Internet was not included and considering it is 2012, I would think that would be free! We ate in the cafe and was under the impression 'children eat free' but I paid for my child's food. I do love the ease of access that is provided by staying inside Disney and this is always a plus. I would stay again and would recommend for friends & family!"

BookIt.com® Verified Traveler Jessica from Brooklyn, NY

"I must say I was highly pleased with my stay. Myself and my lover were already upset due to a delayed flight, but as soon as we walked into the hotel we got a warm welcome by the guy at the front desk at 3am and made us go from frustrated to happy in a second. I would recommend this place to my friends and family!"

BookIt.com® Verified Traveler Dan Parkins from Vancouver, Washington

"We will never go to this Hotel ever again. The staff was friendly enough and check in was simple. Then it all went downhill from there. This was the last night of our honeymoon and we decided to stay in a WDW resort hotel. BIG MISTAKE! We got to our room and it was old and outdated. There was not a mini fridge, microwave and the tiny coffee maker only made single cups...not to mention there was only enough coffee for 1 cup. Not for each of us, a total of just one cup. They charged extra for parking and there was a resort fee. that I was completely unaware of during the booking process. The tv in the room was a 20 year old 19 inch rca w/ no remote. The toilet paper roll in the bathroom was nearly out and there was no replacement for it. the towels were hard and scratchy. The view was nice, as we were on the 17th floor...but the sliding glass door was bolted shut going out to the patio. I will never stay here again. the price is ridiculous especially knowing the when you check in, you are going to be charged extra for just being there...every night you are there they charge you extra. Find a place that is not a WDW resort. you will be happy you did."

BookIt.com® Verified Traveler Volodymyr Stuzhuk from Staten Island, New York

"The Hotel by itself is OK. But read what their say about fees. You going to be charged $10.00 a day parking and $8.00 per day resort fee plus taxes. Internet is extra charge, microwave is extra charge, everything alse is extra charge. Take a look and decide."

BookIt.com® Verified Traveler Donna Marie from Cape Cod, MA

"If you're interested in spending a lot more then you were originated that was a good idea then go ahead go to this hotel. Although it was luxious looking it appeared quite older inside decor. Actually thought I had a great deal and paid ahead, only to find out I had paid more then I did the week before at another great hotel RIGHT NEXT DOOR!!! (with all included, no hidden fees) BE prepared to pay for taxes and fees with your original booking, PLUS additional RESORT FEES additional $8.00, Self parking additional $10.00, Valet parking EVEN MORE! plus internet service $9.95 per day, or you can gladly use their business center for $7.95 per use!!! Ahh but breakfast was FREE with our deal and that's the ONLY thing my husband liked their, they do have a great breakfast! PS they did not give us our breakfast vouchers I had to actually go down to the desk and ask what's with the FREE breakfast I thought I paid for in this so called 'bargain'??? Thus, the overnight stays for 2 nights cost more then 3 nights at another hotel on HOTEL PLAZE STRIP! right next to disney!!! And the pool is not heated as stated! OH and the room we had was the ugliest of views, our deck went right out to the VENTING and roof top??? NO VIEW very disappointed and will never stay their again. THINK TWICE and read the fine print, you can't cancel once you've paid."

BookIt.com® Verified Traveler Melissa from New York, New York

"An overall good spot to stay- the shuttle buses will get you around for free, even if they do take awhile."

BookIt.com® Verified Traveler Lishia Ed Ther from Orlando, FL

"My stay at the Royal Plaza Hotel was wonderful. Not only where the staff friendly and personable, the treated me like I was the most important customer that they had. This is saying something because I was there on one of there busiest weekends. Both days that I stayed there the Hotel was fully booked. I stayed on the 16th floor in a king size room. It was large and very clean with a beautiful view of all of Orlando. I will say that they have done some remodeling and things where slightly outdated but, due to the hotels wonderful staff and how nice and clean the hotel was that didn't matter. The sheets where extremly soft and the bed was also very comfortable. I would recommend this hotel to anyone."

BookIt.com® Verified Traveler Bob Freund from Deerfield Beach, FL

"My wife and I stayed here for two nights so we got the complementary breakfast. To our amazement, we could chose from any breakfast meal on the menu. Everything was delicious and the service great. The room was very clean and the staff was pleasant. They did clean our room after 5 the first day, but it was very clean and prepared again when we got back for the night. That's why we gave the staff a 4 for efficiency. The hotel is very close to all things Disney. (We used our own car after experiences with shuttle services from other hotels. The $14 to park on Disney property is worth the convenience.) Over all it was a wonderful experience. We will defiantly be back in the future!"

BookIt.com® Verified Traveler Jennifer Baglio from Hamburg, New York

"This hotel is extremely clean and well staffed. The only thing that was a disappointment were the hidden fees. We paid for everything except food before going on the trip, but were charged at the hotel for parking, a resort fee, and taxes on everything. Through my own fault, I did not choose a hotel with free internet, and was very disappointed to learn that they charge $9.95 for every 24 hour period. In addition, I should have picked a hotel that offered a free continental breakfast since food prices are quite expensive. I highly recommend the hotel if you are looking for a pleasant trip and aren't concerned with cost."

BookIt.com® Verified Traveler CHANTAL from QUEBEC, CANADA

"We spent one day at the pool, didn`t see any staff and the pool was not clean...butwe really enjoyed our stay, staff was friendly and helpful, I was traveling alone with my kids I felt safe staying at the hotel. I already knew that the bus takes more than 10 minutes to Disney and it was fine with me. I would stay again!"

BookIt.com® Verified Traveler GENE from ROYAL PALM BEACH, FL

"We enjoyed our stay and for the best part had a great time. The room we was in had the old tube TV with a very bad reception. The bathroom was set up nice. But they could not fix the TV reception so they moved us to a suite right accross from that room. Now the suite was nice but it also had the old tube TV and a spa type tub w/ shower within it. The spa was not even hookup and I would not have used it anyway. I think you should have taken that old tub out and set it up like the room before. 610. I don't know if we was offered the internet because the staff never mentioned it. So i can not tell you if it was working or not. Also I asked if they had real eggs there and I was told no. Should we not have a choice? The bar area was really noisy because of the game room full of kids but the parents that was with them were louder than the kids. This was between 9pm and 10pm. I couldn't even hear my wife while trying to enjoy a drink and the game. Overall we would return and recommend to friends."

BookIt.com® Verified Traveler Julien from NEW YORK, NEW YORK

"The Royal Hotel is very well located, clean and family oriented. The features in the rooms are a little bit old but the deluxe room we had was very spacious with nice light and a large bathroom (shower and bath). The staff was excellent, very helpful, smiling and always happy to help. The only negative point was the breakfast which was poorly organized (took us 45 minutes to get served on our first day) and not possible to have when you leave very early. Other than that, we enjoyed our stay and would recommend the Royal Plaza to our friends."

"Great place to stay and fairly priced."

"Hi,first thanks for great time we had in your hotel,everything was great : service, food,quality,next time I'like to go there again.


Jose Cuartas"

"My husband and I just returned from a 2 day trip for our anniversary. I wanted everything to be just perfect and chose to stay at this hotel because it looked very lavish in the photo's. The hotel is indeed very clean and quite beautiful. I had requested a room with a king size bed and was told when I arrived that there were no more king rooms available so we took a room with double beds. These beds were designed for just ONE person. The first night, we slept half on and half off this tiny bed and the second night we just slept in separate beds (Very romantic for your anniversary...). Speaking of sleep, if you think that you may want to actually sleep and get a good nights rest, that will not happen here. The walls are paper thin and you can hear EVERYTHING happening in the rooms next to you and in the hallway. Kids ran like wild buffalo on the floor above us until 3:00 in the morning the first night and the second night people were in and out of their rooms, slamming doors and laughing and you could hear it like it was in the same room with you. We complained and nothing was done. I concluded that there was not much that COULD be done to keep the quiet when someone coughs in the next room and it wakes you up! We were so disappointed and left that place having gotten little sleep for two straight nights vowing we would NEVER EVER stay here again."

"busess run every 30 mintues so it is not bad but have to take that ferry boat and a long walk around to the ferry and wait another 30 mintues for the boat to come in like the wilderness lodge much better than lake buena vista any time but when you don't have the money this is so much right for your money worth. seen some little bugs on the talbles but had a good time though there thank you all for the stay may the Royal hotel have health wealth and happiness in all your lives hope to see you all real soon thank you once again"

"Seems there are allot of unhappy, complaining people in the world today, that's why you need to read my review of this hotel, Orlando, and Disney if you're on the fence about choosing this hotel for your stay in Orlando. I will be fair in my assessment; I'll tell you the good and the bad.
Let me start by addressing all the negative things said by others who have written comments before me, and then I'll move onto the good points:

* It is true that there is an $8.00 per day hotel resort fee which is publicized in the advertisement for booking this online and every other resort in Orlando. This is standard for all the resorts, maybe not motels and low end hotels but resorts all charge this. Not sure if the city of Orlando is making them do this or just something all the resorts have got together on to do? Either way this is the standard for resorts.

* It is true the Disney transportation busses run by Mears Transportation (not the hotel) do run every 30 minutes and do stop by the other hotels next to the Royal Plaza but it's only for a few seconds each for unloading, and loading of new people. Hope no one thinks they were going to have their own personal driver drive them to each park free of charge and pick them up when they got ready to go? That's called a taxi or a limo and they are available but not for free.

* Staying closer to a Disney park will not help you, everything is miles apart from each other by design and you will (if you visit more than one park) travel on one of the transportation systems available to get from one to another at some point in time. The closes resorts to an actual park are the Swan, Dolphin, Yacht Club, Contemporary, and maybe some others but each of those resorts are only next to one of the five parks. Those guests will still be using free transportation to get from any of the other parks. So paying an extra $1000 to stay inside the park is up to you, but everyone no matter how much they shell out will be riding a boat, bus, or monorail to get to and from other parks.

* Parking is $10 per day but we didn't use a car so I can't speak on this other than to say parking space was very limited to all the hotels in the area and there was no other parking option than to use the hotel propertys parking lot for storing your vehicle rented or owned. Maybe this was a little high priced for parking and maybe if the hotel cared about raising their scores should consider lowering their parking rates for their guest.

* Daily room clean-up was fantastic! We spent 8 days & 7 nights there and every single day the staff changed out 100% of all our sheets, pillow cases, trash liners, and towels and cleaned the whole room completely without disturbing our belongings. There is nothing they could have done to do a better job!

* The free in room safe worked great for us the entire stay just by using the instructions on the front of the safe.

* The front desk staff: FABULOUS! We were greeted and she went above and beyond the normal customer service to make sure we were taken care of and happy. Very professional, pleasant, and made our stay wonderful. The rest of the team day or night was no different, I called to have the heat turned on since the outside temp dropped unexpectedly and I barely got off the phone with the front desk when the maintenance person was knocking on the door. In seconds he had the heat going and was on his way. Seconds later the front desk clerk called to make sure I was happy and the task was completed, WOW! All the staff went above and beyond.

* TIP 1 FOOD: If you are on a budget after paying those 'out of this world prices for tickets, and package bundles' then you need to know that you do have options no one told me about before I left. There is a shopping mall, a 24 supermarket, and allot of places to eat to the North of the hotel away from Downtown Disney. Much cheaper places to eat if you are watching the money you have left. McDonald's, Burger King, Arbys, Chevys Tex-Mex (fantastic!), Ihop, Shoney's, etc. If you eat at any of the Disney theme parks have your favorite Banking loan agent on speed dial.
I traveled with my two children 12 & 14 and myself & we spent no less than $90 per day for food at Disney parks. Plus the portions were small and the food wasn't that good. Not only has Disney planned out how to place parks and rides in a methodical method, they have also designed it in such a way you are trapped (without a plan of your own for food) to be held hostage to their HIGH prices for everything. Example 20oz Coke products $2.75 each.

Your options:
A) Pack your own fooddrinks but you'll have to tote them around everywhere you go or use a locker to store them.
B) Leave the park your and go to a place of your choice outside the park to eat (3 times a day)
C) Or use the Disney eating plan which limits what you can or cannot get per person. For us it would have been another $600 added onto our thousands we already spent. My children where so happy when we found the shopping mall and the food places we were familiar with about 1/2 block away to the North of the hotel.

TIP 2 Park layouts:
Disney at this time has 5 parks that are included in your park hopper price (if that is what you have) those parks are Downtown Disney open in the morning but empty. Buses don't start running to it until 6pm, it's a late night type area, and we were not impressed. Animal Kingdom, far way, need to ride a bus to get there no monorail or boat. Hollywood Studios also a bus ride or boat (from certain locations only) no monorail. Epcot by bus, boat, or monorail close to Magic Kingdom, and the last is Magic Kingdom by bus, boat or monorail.
They have two water parks but they are extra in price. Universal Studios, Sea World, Gator World, etc are not a part of Disney and they are extra about $75 each person extra per day.

TIP 3 Speed:
If you are a person who is impatient, this might not be the trip for you. Also if you do not have long patients with other people who are rude, selfish, and inconsiderate of others, maybe this is not the place for you. You will get a good dose of this from people who live here, and from people all over the world traveling to this place to see it just like you. Those traveling from abroad do not share your same since of home training that you do living in American so brace yourself.

OVERALL: The visit was good and could be better with planning and pre-trip education of what to expect but still worth doing once in life. Overall opinion of the Royal Plaza was great 90 out of 100.
Overall opinion of Disney 50-50 I think I know now why they say it's 'The Happiest Place on Earth' They mean for them with all your money that now have. Their slogan for this year is 'Where Dreams Come True' They didn't necessarily mean your dreams, they had to have meant their dreams of what they were going to do with all that money they make every day. Not mad at them for making money, just in awe at how much, what a jig.
Overall opinion of Orlando Florida (depends on where you are) Hotel great, Disney cast members great, Disney ticket monitors some great, some rude. Some people at the airport are rude, some good. It's a different place.

Hope this information helps someone about to turn over their hard earned money have an enjoyable trip."

"I guess my first tip that this wasn't going to be a 'Royal' stay was the cost. The room was $120 on a Saturday night in an area where the comparable rates for other hotels was starting at $275.

We were expecting one king-sized bed and wound up with 2 queens. Since we were staying only one night, that wasn't such a big deal.

The room overlooked the pool... and the interstate. The room fan didn't work and there was no bathroom fan. The TV was a tiny 23' inch tube-type that had about 20 channels (no HBO/Cinemax, etc. and NO PAY-PER-VIEW!!). I was led to believe that movies-on-demand were available, but I wouldn't have wasted the money on them anyway with a screen that small.

The entire hotel smells like smoke, which is strange considering all the rooms were 'non-smoking'.

The room keys had to be used to re-enter the hotel, and only worked after the third or fourth swipe. The parking lot used a completely different keycard (WHY? IF I HAVE A ROOM KEY, SHOULDN'T I BE ABLE TO USE THAT??) that, once again, took 3-4 times to open the gate.

We did feel safe, however, and there were no REAL problems (aside from forgetting the toothpaste, which the hotel was kind enough to provide - and it was an actual TUBE, not those little tear-apart foil packs.

It's a shame that this hotel is supposedly 'Managed by Disney', because it was nowhere near the quality we've come to expect from WDW. We'll definitely spend the extra money on a better hotel next time."

"FROM THE MOMENT WE ARRIVED EVERYONE WAS SO HELPFUL AND FRIENDLY, THEY UPGRADED OUR ROOM, OFFERED A ROOM FRIDGE AND ON OUR LAST DAY GAVE US A LATE CHECK OUT, ALL AT NO CHARGE. THE BEDS WERE GREAT AND THE ROOM WAS SPOTLESS. WE ORDERED ROOM SERVICE OUR FIRST NIGHT AND IT WAS QUICK, GOOD AND REASONABLE. WE ATE IN THE CAFE' EVERY MORNING AND USED OUR FREE BREAKFAST COUPON. WE WERE ABLE TO ORDER ANYTHING ON THEIR MENU AND THE SERVICE WAS SPEEDY AND FOOD WAS GOOD, YOU CAN SEE THE FIRE WORKS FROM EPCOT NIGHTLY A GREAT STAY."

"Although this was off season and the hotel was only 20 percent capacity, you still were charged $10.00 a day parking and then were slapped with a $8.00 per day resort fee. I was told this fee covered, among other things, the shuttle bus to the parks. I found this interesting since our reservation confirmation emphasized 'free' shuttle to all theme parks. This is also one of the few hotels I have been to that has no refrigerator in the room.Of course for another charge you could get one. Overall, the reason I cannot recommend this was the hidden $8.00 per day resort fee."

"The Hotel was wonderful !! Everyone was very friendly and helpful. The hotel was neat and clean. I would stay again"

"Bus to Disney takes much longer than 7-10 minutes - more like 30-45 after it stops at all hotels - major pain on the way also! Staff was super nice and knowledgeable - overall recommend but I'd pay extra bucks to be closer!!"

"For the money and length of the trip, it was not worth going to this hotel. When we arrived our telephone and safe did not work. Next, we asked for wake-up phone calls and did not receive them. Next, we did not get our room cleaned everyday and one day we did not receive any new towels. The store was limited in the food they offered and the restarant was way to expensive for the food you received. This hotel was not what we were expecting. We thought it was closer to the Theme Parks than it was and we thought we would have better access to the Theme Parks. The trip was good, we just weren't happy with this hotel."

"Would not return to this Hotel lacks what I require. Web site no where close to what I expected"

"I have to admit that I was pretty surprised from the very beginning. We had booked two rooms some time back requiring King Beds. Upon arrival we were informed that we could only have one of the two rooms with a king that one would have to be two Doubles. The front desk help was very short and rude while attempting to discuss the matter and our options. It was pretty much take it or leave it in their tone and actions. My Daughter, Grand Daughter and son in law took the King room after much discussion. Myself and my husband slept in seperate full size beds in the other room. The rooms appeared dirty, the bathrooms had rust showing through the paint, the carpeting in the room and throughout the facility was visualy dirty, Hallways, elevator, rooms , etc. The ice machine on the second floor was not working requiring that we go down stairs for ice. The Safe in our room (264), did not work. This required that we place the do not disturb sign when leaving the facility. The Clock radio and lighting between the beds was plugged into a standard orange extention cord that ran under the bed??. The lighting would flicker on and off if the extension cord was moved. Did not appear very safe. We unplugged the lighting and radio."

"Comfortable and very easy to access. Good size room"

"Arrived on Sunday afternoon, left on Friday night.. The hotel provided excellent service in all areas, Located near Downtown Disney. reliable bus transporttion to all Disney areas. Great Free Breakfast."

"Nice spacious King room that we found at a big discount on the web. Only problem was the bus service service to the parks. Buses did not always come on time and often the route you needed was 'out of service' or extremely late. Waited one night at the hotel over 45 minutes for a bus. Coming back from the Magic Kingdom in the afternoon, the total travel time was almost 1 1/2 hours. WHEW! One bus usually shares two parks, so you can end up going the long way around. Basically, you can waste lots of time waiting for bus service. The alternative is to pay lots more money and stay at the Boardwalk which is kind of in the middle of things, or one of the other Disney hotels near the monorail."

"MY WIFE AND I HAD A GREAT STAY. THE BREAK FAST IS GOOD. THE FRONT DESK STAFF ALL FRIENDLY. THE BUS THAT TOOK US TO THE PARK NO PROBLEM. LOVE IT AND PLAN ON STAYING THERE AGAIN."

"Location was great, blocks from Disney Marketplace. Bus service was great except for the bus that stopped for 2 seconds and left before anyone could get on.

Huge problem..............the heat in the room did not work and it was freezing all night. It was 1 am, we were exhausted and just wanted to sleep so we didnt call for help.` Second problem................no refridgerator in the room which is unbelievable these days. I am on a specific diet for health reasons and assumed there would be one for the food I brought. At least I had my cooler and ice available. Third problem....wifi is $10 a day. Again free wifi is a service we expect these days and again at least I had it on my phone.

Will probably look for another hotel with fridge and free wifi AND HEAT for our next visit."

"We booked our room thru Bookit.com and the FREEbees offered were supposed to include FREE breakfast for the children.Unfortunately, not only were the children not able to eat free, but they did not have the breakfast buffet offered, and the service was terrible. We waited at least 1/2 hour to have our breakfast served, after ordering, and in addition, after requesting our bill and letting our waiter know that we were in a rush for time, it took over 10 mins,., with us standing by our table during that time, to finally ask another server to get our bill. The quality of the fod and the service had greatly deteriorated since our visit last year."

"paid over $1000 dollars for one room.

when i got their they charged me another $19 dollars a night for fees and car park.cant believe i had to pay to use the hotel car park.in 10 days i was only spoke to once by staff.the room was ment to be deluxe it really wasnt.the reviews were bad but i thought i would take a chance.wish i didnt."

"Our stay in Orlando was extremely awesome. The Staff all of them were completely awesome, friendly, and courteous. The rooms are kept clean. Could have been a small refrigerator in the rooms but that is a concern for the Hotel to consider doing. We did have a poolside room which was good due to my disabilities. We enjoyed ourselves and had a great time."

"Overall the hotel was very good but communications between the desk staff and cleaning people was really bad....

My wife and I stayed at this hotel. so we have 2 people.

fisrt issue was amount of coffee and soap placed in rooms. one tiny bar of soap placed in bath. 1 bottle of shampo.

coffe placed in room was 1 decaf and one regular coffee. There are two of us. so we want to drink regular in the morning and decaf in evening. but there is onlyh enough for two cups of coffee for the day. I went down stairs 2 days ina row requesting the cleaning crew leave 2 regular and 2 defcaf... did not happen. after 2nd day I just went down to ask for additional coffee....

second thing was communication between staff members. we had 2 bookings for the hotel. you can check your records. All this was explained when I initially checked in. well Thrusday came and the cleaning crew thought I was checking out. Friday the keys become inactive at 1:00 p.m. We had coupon to extend till 3:00 p.m.

I will not return to the hotel due to staff.

hotel was lovely, breakfast in the mornings was great, shuttle to disnew was perfect.

Thanks"

"The hotel charges daily for parking and we had difficulties everyday getting in and out with their cards. The buses run to more than one park at a time we spent over 45 minutes on the bus when we were only 10 minutes away."

"MY BEST FRIEND AND I BOTH RENTED A ROOM NEXT TO EACH OTHER THERE AND THIS WAS A GREAT PLACE TO STAY FOR THE MONEY, CLOSE TO EVERYTHING AND THE PLACE WAS CLEAN AND WELL MAINTAINED,EVERYTHING WAS LIKE CLOCKWORK. WE WILL DEFINATELY STAY THERE AGAIN WITH YOUR HELP,,,,"

"The deal we got was great - free upgrade, late checkout and meal deals. The staff was friendly and the location was perfect. My only disappointments were our garbage in the room was not thrown out when housekeeping cleaned(HUH?) and the bedsheets for the pull out sleeper sofa were stained/dirty. Not cool! Other than that, the hotel was pretty clean and the restuarant had really good food. Their Thanksgiving dinner was the perfect ending to the night."

"This hotel was great, the only disappointment we had was when we booked we were told that it was located inside Downtown Disney and it is not. Also, we were told that our son could have breakfast with a character everyday, and they do not even do character breakfast. We were going to book at another hotel and the agent said this hotel had character breakfast everyday and the other only had Tues. Thur. and Saturday. This was a great vacation for us even with no character breakfast and not inside Downtown Disney!"

"We stayed at this hotel because we thought it would be convenient getting to the Disney resorts but close enough to walk to off-property, less expensive eating options. It really was neither. We were told that the buses came every 30 minutes but found that in reality, the bus was often late and very, very full. There were times that the trip took nearly an hour. It was not realistic for us to return to the hotel during the day and then return to the park. In addition, while we conceivably could have walked to off-property eating options, it was a bit far and we had to cross a busy intersection. It was not a good option with small kids.
Lastly, the room was kind of grimy and the shower did not work very well. While there were some deals for eating in the restaurant, it was a bit overpriced and the food for the kids was not good. The whole feel of the hotel was of something past its prime - on the downhill. I would not stay here again.
"

"we loved staying at this hotel. The acomadaitons are perfect for Disney convenient ,yet tasteful."

"Hotel is very convenient to Downtown Disney. Roons are clean but very basic without flat screen tv or refrigerator / minibar. Swimming pool is complex with snack bar is excellent. Parking is convenient but there is a cost for self parklng.

Unfortunately althoug I requested a room poolside, my room was located on the first floor facing the parking lot. I would not return unless better room location could be assured."

"When we arrived we were given a hard time at check-in.

My Husband booked the room for us in my name. When

we arrived thaey would not let us check-in because my

husband was not with us. After a long struggle. We were

allowed to check-in. We were paid for a premier room but

when we got to the room, the room was not a premier room.

We called the front desk and they said we were in a premier

room. We asked for sheets and pillows for the pull-out. The

front desk said they would take care of it right away. We left

and went to dinner. When we returned the sheets were never

delivered. We then had to call the front desk again and request

the sheets, blankets and pillows. The next morning when we

went to use the bathroom the ceiling was hanging down with

water leaking everywhere. We notified the front desk and they

moved us to another room. They told us they upgraded us to

a premier room for our trouble. Well since we paid for the premier

room in the first place how could this be an upgrade? When we

got to the room it was a nicer room. I feel we were taken advantaged

of and were not given the room we paid for. The next day we came

back at the end of the day and our room was not cleaned. We called

the front desk and ask them why the room was not cleaned and

they told us they do not clean the rooms. Are you kidding me.

After going to the front desk and complaining. They said if we

request it they would clean the room. I could go on and on about

our bad expeirences but I think you get the drift of what this hotel

is all about. Do Not stay here!"

"initially we were very impressed with the hotel. When we turned down the bed covers we first saw black hairs and glitter on the sheets, We pulled the sheets and other covers all the way back and saw more hair, food droppings, and other dirt on the sheets. It was disgusting. We don't think the sheets had even been changed from previous guest. We called the front desk and they immediately came and changed the sheets. I watched and had to ask them to also change the pillowcases. I took pictures on my cell phone camera of the debris on the sheets and will share them as proof if needed. Hopefully, through this review we will get more than just a verbal 'we are sorry' . The hotel itself is convenient and the shuttle service is very nice."

"The hotel rating, 4 stars, must have been done a long time ago. Now, It is maximum 3 stars. We have a lot of hotel experience."

"We stayed at the Royal Plaza because it was close to the work training I had to attend. We got a great deal at $69/night with an upgrade, then when we got there we got upgraded again so our little one could see downtown disney. Our room was super small compared to our fellow coworkers that were not upgraded so if a view isn't important don't upgrade. Also, the buy one get one dinner is only for 1 night of your stay and is restrictive as to what you can order.
I would stay here again for the price, but hated the Disney bus services! Waited over an hour one night, not hotels fault though. Would really look at the deals Disney is doing as right now they running a package that includes meals and transportation to and from airport. Most expensive part of our trip was the meals so that is a great savings."

"Hotel Royal Plaza is on Disney property,so... If you use the bus shuttle to get around, you really don't have the need to drive anywhere. The Hotel is spotless, and it has an awesome breakfast buffet."

"Got a great deal for this trip! Awesome location - only a 10 minute walk to Downtown Disney. The only thing that would make it better would be complementary shuttle service to and from the airport!"

"Excellent buffet breakfast, large pool area."

"I found the staff to be great. Everybody was veryfriendly.
The location is fantastic. I would suggest upgrading the tv's."

"Hotel was fine. At first we were put in a room where the room balcony faced the highway side of the building. Since it was cool, we had the air off and you could really hear the cars on the highway. We asked to be moved. The other room was much quieter although the view was a roof top. At least it was quiet."

"This hotel was amazing. Beautiful room, excellent service, and less than a mile from our destination. Will definitely stay here next time we go to Orlando!"

"We had a ground floor, patio room over looking the pool, which is not the upgraded room offered on the bookit special, but we preferred to be able to open the patio door and sit outside. Room was spacious and tastefully decorated. Hot tub and pool area was nice. We ate a continental breakfast at the Giraffe restaurant every morning and thought the price and offering was good. Had a car ($10 per day parking fee), but never used it to traverse the area going to the theme parks because the hotel's every 1/2 hour shuttle service worked very well. I thought the hotel's location, price, and amenities were perfect for our 4 night WDW vacation."

"The location is what this hotel has going for it , The staff was friendly and the front desk was very helpful,, the hotel room carpet needs deep cleaned or replaced, the balconies they claim they have are a sham,, you can't open the door to get out on them and too small anyway , so why list them at all .. lighting in the bathroom way tooo dark old tv bad reception, Don't recommend the restaurant , I asked for one hot choco and waiter brought two by mistake and charged me for it , Calamari was very good,,however the rest of the meal not very good ,, way too many other places close by with better food for the price, Over all it was ok I wouldn't stay there again"

"Love the location- close to Downtown Disney. Breakfast buffet included with BookIt was a good value, quick and easy. Food items included eggs, bacon, homefries, make your own waffles, cold/hot cereals, fruit, and various danishes, coffee, milk or juice. Service was efficient and friendly."

"We were a little nervous at first because we read some bad reviews on the trip advisor site, but there was nothing really bad about the hotel. We were not in the tower rooms, so we cannot comment on those. We were on the second floor and I would say it would rate about a step above a Comfort Inn. The room was a bit outdated. If you want some heat at night instead of air, you have to ask the maintenance man to come in and manually open the vent to turn the switch and the porcelain bathtub had marks on the bottom where porcelain had chipped off. I would say our room receives a 3 star rating while the lobby and restaurant receive a 4 star rating."

"Great overall experience. Location was convenient, Free shuttle to all Disney theme parks. Food was good, our steak dinner was awesome! We asked for a room with a view upon arrival and we were given an upgrade which was very nice. Our room was cleaned every day. Staff was friendly and helpful."

"Great experience. Wish we could have stayed longer."

"The Royal Plaza Hotel was very nice and was just as described. We were just inside Disney near Downtown Disney. WE had a great time and the shuttles to and from the parks is the best!!"

"As others have stated, the staff was warm and friendly. The hotel was dated. We stayed in a king suite and it didn't feel special because the room was in desperate need of an updating. The food was mediocre, the pool area was pretty and I think they are making an effort to improve. You will want to request a room FAR away from an elevator because it will keep you awake. This can be a good deal for a night, but I wouldn't stay here for a full week."

"My family just spent 5 days at the Royal Plaza in Disney World and it was a great experience. This was our first booking with bookit.com and everything was exactly as promised. The food was wonderful, the rooms, bathrooms and lobby were clean and the staff was very friendly and helpful. The shuttles ran continuously and were also clean. Will definitely book this again."

"Everyone at hotel was friendly and very helpful. Good value for the price."

"Excellent accommodations, delightful staff, courteous service, good food and amazing room service,
I recommend the hotel enthusiastically."

"This was our sixth stay at the hotel and it seems to get better with each visit. We have to rate everything as excellent. This stay, we bought some items at the Animal Kingdom and had them shipped to the hotel thru the Disney service. They were suppose to arrive the next day. After a day at the parks, we checked at the desk upon our return only to find the package had not been delivered. The young lady behind the desk spent 40 minutes finding out where the package was and why it was not delivered. Feeling bad about our inconvenience, she then gave us tickets for free breakfast the rest of our stay. The package arrived the next morning. We are looking forward to staying there again when we return for the Epcot Flower Show in the spring."

"Nice hotel. Comfy beds, good breakfast buffet! Wonderful trip!"

"The hotel was very nice for the price. The rooms were well appointed, although the beds were small. The staff was very courteous and the breakfast staff in particular was wonderful."

"This place was perfect. Close to parks, great price, free shuttles, delicious breakfast, and yummy dinners! the room was spotless and the staff was wonderful. I had read some bad reviews on google and they were nothing short but wrong. I can't say enough how great this place was."

"Excellent property and very convenient to Disney Property with complementary shuttle service to all 4 parks. Walking distance to Downtown Disney. Room was as described and very clean."

"Great Hotel. Clean, large rooms, our bathroom was spectacular. The breakfast buffet was delicious, and the dinner was delicious. The staff was great, and my fiance and I had no complaints. Great value and very nice hotel."

"Hotel was great for the money! Room was a standard hotel room. Shuttles to the parks were great and there were lots of restaurants near so you don't have to eat in the park. Downtown disney is within walking distance."

"The Royal Plaza Hotel was clean and all of the staff, from the front desk clerks to the staff in the restaurant, were very courteous and attentive. The shuttles to the parks came on time and was very hassle-free. Since the rate we got was so reasonable, I wasn't sure what to expect but we really enjoyed our stay here!"

"The Staff at the Royal Plaza is absolutely the best thing about the hotel.
We were treated with kindness from everyone from the front desk check in person, especially one who went out of her way to make our stay even better! The Shuttle Bus to Disney is convenient to the front entrance and runs every half hour to and from the park. All and all it is a good value."

"I booked this hotel because I found a good deal for 5 nights and I'm glad I did. I read many reviews and I was skepitcal and even thought of canceling my reservation and booking elsewhere. Glad I didn't!!!! The hotel was clean, location was great near downtown disney and near all the food restaurants. The shuttle to the disney parks was a GREAT add-on! The breakfast was yummy especially the FRENCH TOAST... So yummy! The only con I had was that our view from the balcony wasn't the best, It was the side of the building so not much of a view and the elevators were loud. Besides that everything else was perfect. :)"

"I would say the Royal Plaza was mediocre. It was good enough for the money. They need to deal with some mildew in the jacuzzi/shower. Also, they could use a refrigerator in the room.
The view was lovely of the different park's fire works. The Giraffe restaurant had large qualities of food but just okay quality."

"We had a really good time, and have already made reservations to return in Dec. I like it that we are in walking distance to downtown Disney. Everyone was very friendly and took good care of us."

"We only had the one night stay at the end of our 3 week road trip but we had a great time. Very nice hotel, good location and facilities. Great deal with the room on bar and resturant. Will be staying again when out that way."

"Great place to stay and feel that we got a good deal for how nice the hotel was. The shuttle services to the Disney parks was great and the breakfasts were good, at least I thought so. The only suggestion I would make is the TV's need to be updated and a DVD player added."

"It was our first trip to the Universal Studios attractions, and next time we come back, we'll take our grandchildren with us. We had fun. Our hotel was not too far, the restaurant could be better, but the food was OK. Courteous staff."

"Stayed for 6 nights. Advertising had led me to believe that we would receive a larger room being a premier tower room, floors 12 and up. Staff was very accomodating and willing to move us to a king bed room which was much larger. But, hence there is only one king bed and the pull out mattress was not very inviting. So we chose to stay in the smaller room with 2 dbls for 6 nights and it was a little cramped. Small bathroom but nice jet tub. The air system is very noisy. Beds are comfortable. If we stayed here again it would have to be a suite to accomodate our family of 4. Buses on most occasions ran smoothly. Staff at the Cafe very friendly and provided great service. The free breakfast worked well for us. Elevators were a little scary, made horrendous noises. Older hotel. We did get an excellent deal through bookit!!!"

"I always review hotel stays prior to booking and the reviews were spot on regarding this hotel. Very clean, spacious and the rooms were really beyond what I expected for what I paid. I recently stayed at another resort for twice the price and The Royal Plaza far exceeded the other hotel. Better yet, the price included daily buffets for two. We enjoyed our breakfast for the three days we stayed there. Great hot breakfast and the wait staff was very attentive. The shuttle was also another benefit. It collects you and drops you off at the tickets area. Pick ups are on time and space was never an issue. The only thing, you have to pay a $10.00 daily parking fee. Not an issue since parking at the park is $14.00 a day. I think you'll enjoy yourself just like we did. Oh, one other thing, the TV is a bit dated so you won't be able to connect any high end electronics like I had planned to watch a movie since hotels don't have DVD's."

"We had a great time. Will definitely recommend this hotel."

"Loved the hotel..loved the service! Great breakfast. Only complaint was I thought this was a Disney Hotel when I was booking that qualified for extended hours."

"Our trip was great. The hotel was a surprise for the deal we had. Very upscale and the staff was friendly and helpful. There were a couple of incidents in the restaurant with our waiters but everyone has a bad day....only complaint is that the hotel offers coupons for deals on meals and drinks and they are not true to the value or deal that you recieve.....don't tell me I can get a pizza for 16.99 and then end up paying over 30 dollars when it comes.....that would be the only complaint. If you offer someone a buy one get one free then stand by it.....overall it was a wonderful experience."

"The stay was excellent. I would difinetly stay again, and the food was really good. My husband loved the Steak."

"The hotel was nice. Spent more time in hotel than I had hoped due to a lot of rain. The staff was nice. The hotel rooms were roomy. The shower curtain and rods were aged, but clean. I liked being within a 10 minute walk to Downtown Disney in one direction and 10 minute walk to supermarket and other dining areas."

"This hotel was a great value thanks to Book it. Luckily, the resort fee was waived, but there is a $10 per car/per day fee. Proximity to Downtown Disney is ideal, and shuttle runs every thirty minutes, including after special events (Not so Scary Halloween Party!), so you save the $14 parking fee right there. Also close to crossroads, which is area of chain restaurants if you want to avoid pricey Disney restaurants. I felt the rooms were comfortable, yet dated. The furniture is straight out of the 80's but the bathrooms appeared more updated. TV reception was fair at best, only noticed because we were stuck in due to large rain this past weekend. Still a bargain for the price."

"The room was very nice,except the TV was old. The breakfast buffet was great and the location is good. Clean all around."

"This trip was booked for my mother's first trip to Orlando and to celebrate my mother's birthday (and mine). From the time we entered the property, we were greeted with a very efficient staff, clean, beautifully kept surroundings, very comfortable rooms, and a truly enjoyable experience throughout our stay. Even with the amount of guests, coming and going throughout the day and evenings, it was a very restful trip for us. I have stayed at the Royal Plaza once before (15 years ago) and enjoyed this trip as well. My mother thouroughly enjoyed her birthday trip and was quite pleased with everything at the Royal Plaza. Bravo for making my mother's first trip to Orlando and birthday so special and memorable for her!"

"I had a great time and the staff was amazing. We arrived early on our chk in date, due to taking a red eye from lax. The front desk clerk checked us in immediately w/ out hesitation. Very pleased w/ our trip and the royal plaza hotel!!!! Thanks"

"The staff was very helpful and friendly. Room clean. TV. too old for 21st century."

"My daugher and I had a wonderful stay at the Royal Plaza. The only thing that was a problem was the hairdryer did not work."

"Recently visited Royal Plaza Hotel and was pleased with the location, easy to find etc. Check in was a little slow and the first room offered was on the second floor and had a view of a brick wall! I asked for another room as we were travelling with my father who is 82 and on his first trip to the US. They changed the room immediately to the 8th floor which was much better.



The biggest problem was internet access as even though I am on vacation, I still need to keep in touch with my work. I purchased a 24 hour internet access (which was the minimum - a 1 or 2 hour would have been useful) and although I could check the internet, emails that I sent sat in my Outbox and did not send until I was back in the UK - very frustrating and a complete waste of money ($9.95).



The only reason I would not recommend to a friend is that there are plenty of hotels in this vicinity and there was nothing at this hotel that screamed 'I must come back' - you need a USP (unique selling point)."

"Great deal. Beautiful hotel. Breakfast buffet was a hit. Would stay there again on my next trip."

"Hotel was clean, staff was friendly and accomedating. Good location and a very good price."

"Great hotel and great location. The place was clean, the staff was friendly. We utilized every feature but the pool but had a great time all around. We had three rooms and they all were great. We even had dinner and drinks at the lounge and great food! Would totally recommend this resort again! "

"Everything was lovely. Except I wish the pool bar was open.
It has not been, my last two visits.
"

"This hotel is very nice and clean. We had a room on the fourth floor, very spacious with a couch, desk, bureau and closet for clothes, and a larger than normal bathroom. The bathroom counter was big enough to put toiletries on and there was a separate shower and jetted tub. We had a king size bed which was very comfortable and there was a variety of pillows to choose from for sleeping. This hotel is only one half mile to downtown Disney with sidewalks for walking or a quick drive/free parking. The hotel also offers free shuttle service to the four Disney parks which run every 30 minutes beginning on the hour. We didn't get a chance to use the pool but it was clean and very large. We would definitely stay here again!"

"This hotel is very nice and clean. We had a room on the fourth floor, very spacious with a couch, desk, bureau and closet for clothes, and a larger than normal bathroom. The bathroom counter was big enough to put toiletries on and there was a separate shower and jetted tub. We had a king size bed which was very comfortable and there was a variety of pillows to choose from for sleeping. This hotel is only one half mile to downtown Disney with sidewalks for walking or a quick drive/free parking. The hotel also offers free shuttle service to the four Disney parks which run every 30 minutes beginning on the hour. We didn't get a chance to use the pool but it was clean and very large. We would definitely stay here again!"

"Royal Plaza Hotel is a great place to stay for families on a budget, yet it is still a very high quality facility. Rooms are spacious and modern. We were not expecting much based on some reviews, but it has the look and feel of a first class hotel. Any Disney property has to meet certain standards, and we were not disappointed. The staff was friendly. Waiters and waitresses were the best. The only complaint we had was that the Tiki Bar at the pool was never open, so we did not get that relaxing drink around the pool atmosphere. This probably has to do with the fact that neither the pool nor the restaurant had much business (except breakfast), which is too bad because the Giraffe Restaurant and lounge is pretty good. Depending on the deal you get, you can't beat the price for the quality, location and convenience."

"If it matters - and it did to us - they charge for wifi access and parking. Ten dollars a day for each. I didn't know of the parking charge until after I'd booked the room, and didn't know of the wifi charge until arriving. I assumed that wifi and parking would be free/included, as they are other places we've been.
Also thought there would be a little refrigerator in the room (though I didn't ask ahead of time) and there wasn't. Also no elevators in our building so we dragged the luggage up and down the stairs.

Apart from that, the room was clean and comfortable with a great shower, staff was very friendly and helpful, and the breakfast was delicious with lots of choices. Two eat without an extra charge but we had a child with us. For adults the breakfast is $15 and a child $9.

Shuttles to the Disney parks are easy and convenient. (and free) The pool is nice and large and there is a hot pool/spa too. Plenty of restaurants and fast food around, and very close to downtown Disney if that's an interest.

I will probably choose another place next time, but it wasn't a bad experience at all."

"the hotel was ok, clean and nice, nice staff and not the bad location, everything in hotel's restaurant was too expensive and they charged for the parking for every day and the resort fee per each day of staying , 4 out of 5 "

"I really love this hotel its close to everything in the disney area as well as good shopping. The staff was eger to help and i really enjoyed my stay not to mention the great price"

"Outstanding stay. Would go back again."

"wonderful hotel,will stay again while in orlando"

"bathroom need to be updated, there was a leaking , old faucet and old tv, but everything was clean, and the room was spacious, the breakfast buffet was excellent. and the staff very helpfull. Would stay again..."

"The hotel had a glorious bathroom. It was gorgeous! The room was the usual. There were hidden costs in the hotel such as with parking, use of the internet and printer, and 18% gratuity already added into the restaurant bill (which can be handy since you don't have to figure in) but I felt a bit on the nervey since it wasn't exactly even a 3 star restaurant because there was a bug crawling on the wall as I was eating. This was NOT appetizing.



The shuttle was convenient to Epcot. On the way back the driver took the scenic route through an additional hotel driveway, even though we were the only couple on the bus, for no particular reason.



The entire staff was very pleasant at the hotel, I must say."

"Very good value for the price and location. The closeness to Disney was very convienent. The guest rooms needed some updating ie..old TV's, but the bed was very nice and comfortable. The closeness of the pool right outside your door was also nice. The food in the restaurant was just okay. I would recommend this hotel !!!"

"According to the friendly hotel clerk, our room was an upgrade. None of the light bulbs were working, the shower liner in the bathroom had mold all over it as did the corners in the bathtub. The drawers in the furniture did not open and the view from the room was horrific. Cigaret buds all over the ground. The room faced an ugly building. If that was an upgrade, I wonder what the regular room is. The value at the Giraffe cafe , another issue. The so called 'Value ' coupon could only be used on an entre. They had only four choices. So, we paid $18.00 for a small piece of chicken , mushrooms and gravy called 'Marsala'. No bread , no salad. Not a great bargain Sorry, Royal Palace', I will not return."

"Great place to stay with a wonderful location and a great breakfast.

SOME OF THE PROBLEMS:
The 1/2 pillows were not great and the air conditioner overflow kept leaking into my bathroom sink. The air conditioner had the sound of a freight train. I am sure the air conditioner will be fixed, but I am not sure Royal Plaza will place regular pillows in the rooms

I would stay with Royal Plaza again if I bring my own pillow"

"I was not happy with the extra Chargers that I had to pay upon my arrival! Once I checked in, I was charged and extra $25 for parking, hotel fee and additional taxes.



Before you book your say here, call the hotel first to see what additional charges will be added to your stay!!!



Plus I had the Delux room that had a TV from the 1990's!! Needs a UP-GRADE FOR SURE."

" HAD A WONDERFULL TIME. JUST LOVED THE PLACE AND EVERYTHING ABOUT IT. I AM GOING BACK IN OCT WITH MY SISTER I LIKED IT SO MUCH. THANKYOU. KAY MARINO"

"We had a one-night stay at Royal Plaza. We arrived at night and were given a spacious room. However, my wife was horrified to find bed bugs when she turned over the sheets. We reported it to the night manager and were transfered immediately to another room on the same floor. Our second room was nice, clean and just as spacious. We had a very pleasant stay the rest of the time. It would have been an outstanding experience overall, had the bed bugs did not happen. "

"We stayed here for the weekend...went to Blizzard Beach and Downtown Disney. It was OK. The staff was wonderful. But the rooms were small. No Fridge. No Microwave. The T.V. satelittle kept going out. The location is AWESOME. You can walk to Downtown DIsney. But the accomadations are just alright."

"The hotel was great. The location was perfect. The response of the staff was very prompt. We had an issue with the shower head and water pressure and made a call to the front desk and they sent someone right away to fix it. It was fixed immediately. The rate we got on bookit.com was excellent for the quality stay we had. We would definitely stay there again!"

"We stayed at the Royal Plaza Hotel for four (4) nights and our stay was very nice. Our room was on the first floor with a private patio from which we could walk right out to the pool which was lovely. The hotel needs a bit of updating (bathrooms) but room was very clean and the staff was friendly and helpful. The restaurant and bar had a limited menu but food was okay - buffet breakfast was good and offered quite a variety of food: eggs, cereal, waffle, toast and delicious fresh fruit! Coffee was always fresh. Free shuttle to Downtown Disney & Disney Parks was convenient. Was worth the value and would recommend. P.S. Just don't smoke in your room! "

" The staff was very friendly and helpful. The Tower Room w/King was very nice and a very good value. The room seemed fairly spacious compared with others I've stayed at. The baths seperate shower w/glass inclosure and garden tub big enough for two was a plus. The room was clean and well set up. The bed was comforable.

The negatives. During our 2 night stay We had a few minor items. the first night the Hot Tub wasn't hot, it was more like a warm bath,. The second evening it was closed and didn't open untill around check-out time the next morning. But things happen. The second item because we didn't wat to leave the hotel, is the limited entre's at Giraffe Cafe, if I recall there were only five total. More sandwiches / snack like items.

"

"I would rate this hotel 3 star. Sevice and cleanliness was good but the place is getting a bit old.
Someone's poor judgement put all chocolate brown lounge chairs by the pool. Must not have been a Floridian. Did they not know how hot they would be in our florida sun?"