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Holiday Inn Resort Orlando - Lake Buena Vista

Orlando, FL, US (MCO)

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Based on 1552 reviews
Room & Rates
Room, 1 King Bed, Balcony, Pool View

Room, 1 King Bed, Balcony, Pool View

1 King Bed
381-sq-foot (35-sq-meter) room with pool views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Suite

1 King Bed and 1 Full Sofa Bed
Entertainment - Free WiFi, LED TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Two Queen Beds Smoking

2 Queen Beds
Entertainment - Free WiFi, LED TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning
Smoking
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King, Suite, Multiple Beds, Non Smoking

King, Suite, Multiple Beds, Non Smoking

1 King Bed and 1 Twin Bunk Bed
420-sq-foot (39-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
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King, Room, 1 King Bed, Non Smoking

King, Room, 1 King Bed, Non Smoking

1 King Bed
381-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Executive Room, 2 Queen Beds, Non Smoking, View

Executive Room, 2 Queen Beds, Non Smoking, View

2 Queen Beds
420-sq-foot (39-sq-meter) room with pool views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Room, 2 Queen Beds, Balcony, View

Room, 2 Queen Beds, Balcony, View

2 Queen Beds
420-sq-foot (39-sq-meter) room with pool views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Suite, 1 King Bed, Non Smoking (& 2 bunk beds)

Suite, 1 King Bed, Non Smoking (& 2 bunk beds)

1 King Bed
420-sq-foot (39-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning
Need to Know - No cribs (infant beds) available
Non-Smoking
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Standard Room

Standard Room

1 Twin Bed or 2 Twin Beds
370-sq-foot (34-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
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KIDSUITE

1 King Bed or 1 Queen Bed
Entertainment - Free WiFi, LED TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Kidsuite w/King & 2 Bunk Beds

1 King Bed or 1 Twin Bunk Bed
Entertainment - Free WiFi, LED TV with premium channels
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning
Non-Smoking
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Room, 2 Queen Beds, Non Smoking (Interior Corridor)

Room, 2 Queen Beds, Non Smoking (Interior Corridor)

2 Queen Beds
420-sq-foot (39-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking, wheelchair accessible
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Executive Room, 1 King Bed with Sofabed, Non Smoking

Executive Room, 1 King Bed with Sofabed, Non Smoking

1 King Bed and 1 Full Sofa Bed
381-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Room, 2 Queen Beds (Exterior Corridor)

Room, 2 Queen Beds (Exterior Corridor)

2 Queen Beds
420-sq-foot (39-sq-meter) room with city views

Entertainment - Free WiFi and wired Internet access, LED TV
Food & Drink - Refrigerator, microwave, coffee/tea maker, and room service
Sleep - Premium bedding
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning
Non-Smoking
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Holiday Inn Resort Orlando - Lake Buena Vista
13351 State Road 535, Orlando, FL US 32821

Rooms
Make yourself at home in one of the 503 air-conditioned rooms featuring refrigerators and microwaves. LED televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and you can also request rollaway/extra beds (surcharge).

Amenities
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room. Spending a day of fun is easy with the complimentary theme park shuttle.

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. Cooked-to-order breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • Up to 4 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 12.95 per person (approximately)
  • Pet fee: USD 50.00 per pet (varies based on length of stay)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 16.95 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Children's club/arcade access
  • Shuttle service
  • Business center/computer access
  • Phone calls
  • In-room safe
  • Self parking
  • Parking
  • Lending library access
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • ATM Machine
  • Business Center
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Fitness Facility
  • Free Local Calls
  • Game Room
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1552 reviews
from
Submitted on 03-06-2016
The only two problem s we ran into w were with the elevator and the ice machine. The elevator was working when we arrived around 6:00 pm. But was not working when we came back at 1:00 a.m. We were on the 6th floor! In their defense they are in the middle of renovating the hotel. The ice machines had just been installed (i'm assuming that day) and had not had time to make the ice. I like I've in my water. I ran into a staff person while search for ice and they did take my bucket and brought... Read more
from
Submitted on 05-06-2016
Love this hotel. We have stayed at this Holiday Inn the last two times we vacationed at Disney World and we we're pleased both times. The rooms are nice the in hotel amenities are great and the staff is pleasant and helpful. Best of all they offer regular shuttles to the surrounding amusement parks saving us tons of money in parking. We will stay here again.
from Southwest Gulf Coast, Florida
Submitted on 05-06-2016
The air conditioning units need to be updated. The unit was so loud that we even opted to sweat to just shut it off as to not hear it. Unfortunately unless you have it on air or heat the unit does not shut off and the fan stays on. The walls are paper thin. The attached Applebees is a embarrassment. It is so dark, dirty and unprofessionally staffed that you wish you never went there in the first place. On top of this ONE night unpleasant experience, when I received my credit card bill I was char... Read more
from Rockville MD
Submitted on 08-06-2016
Check in was smooth and easy. Obviously they have made customer service as part of their mission. It shows . Adam the night manager went the extra mile thanks. When I am not inside Disney property Tia will be my hotel of choice. Keep up the good work
from Jacksonville Beach, Florida
Submitted on 08-06-2016
The hotel itself was just ok. This one attracted us because of a lower rate. The lower rate was negated by bogus "resort" and "parking" fees added onto the bill. They were very slow to check us in. The elevators were unsafe and breaking all the time. I would not stay here again. The wifi is a joke. It never worked. Be prepared to connect through your cell phone for everything.
from Sarasota, Florida
Submitted on 04-07-2016
Me and my g/f decided to go shopping for a day and spend the night July 2nd. The exterior of the hotel looked fine and the lobby seemed fairly clean and updated. I did not like the location of the hotel as I found the traffic to be very heavy and the only way you can exit the hotel is by taking a right only. If you want to avoid children this is not the hotel to be staying at..It was overwhelming and I should have known better..We got there around 08:30pm and no lines. Guest services were very p... Read more
from
Submitted on 06-07-2016
My family and I stayed here in july 2016. It was a staycation and a part of a Diamond Resort promotion. I won't comment on them in this post but will do it separate. Hotel was great and staff was wonderful. We did enjoy a day at the pool and they had fun family games and activities. I can't give them a 4 or 5 because there are some things that need attention. No coffee available in the morning except for the little room machine or going to applebees that is apart of the hotel. We tried applebe... Read more
from
Submitted on 07-07-2016
Our family of 4 stayed here for one night in June before checking into Gaylord Palms Resort (check out that review). It was a clean centrally located place, with poolside movies and activities for our 6 & 9 yr olds. Having paid under 90.00 for a Saturday night was not bad and I would go back again. In regards to other reviews, I will agree that the rooms were a little dated and seeing it wasn't a 4 star 150.00 a night property I didn't expect them to have granite and high end leather chairs. We ... Read more
from Hinsdale, Illinois
Submitted on 08-07-2016
We've stayed in a variety of hotels over the years. The big draw on this one was the room itself. A king sized bed for the wife and I and 2 sets of bunk beds in a separate space for our 3 kids. Two TV's as well and it over looked the pool area. This was awesome and it worked out great. The room and hotel were clean and comfortable. I'd like to give a shout out to Dan the pool man. He was out there every day providing games and activities for the kids. Even if he's a Green Bay Packers fan. The o... Read more
from Abu Dhabi, United Arab Emirates
Submitted on 13-07-2016
We stayed as a family of 4 in one room with a large double bed and bunk beds for our 2 kids (both under 10). Room has 2 plasma screens and ok selection of channels. A microwave and fridge, but no cutlery or crockery. Room is fairly spacious and air con works fine. Bit noisy sometimes from the other rooms, but generally not too bad. Decent pool area with plenty of games every hour on the hour for kids 11 and under I would say. Few games outside of pool and 2 separate jacuzzis. Pool bar too. Small... Read more
from West Hollywood, California
Submitted on 17-07-2016
This is my 3rd stay here. We have stayed at many of the Disney Resorts but because none offer a place for our furry little family member we decided to find a hotel that accommodates honey(our 8lbs dachshund) which this hotel gladly does. The rooms are always clean, plenty of coffee, sundries and towels are always provided. The A/C works great, beds are super comfy, never noise, parking is never an issue and best of all the rates are amazing. We found this place while booking on hotwire and we lo... Read more
from Panama City, Florida
Submitted on 25-07-2016
Beware of the extra charges, I had to pay to park at the hotel for one thing. After a two night stay I ended up paying close to $60 in fees (not including taxes). The traffic around the hotel was horrendous and the layout was strange. If you stay here eat breakfast anywhere else. On the plus side, the room was very clean and the staff was courteous. Still, I'll be staying on Disney the next time where it's far more relaxed.
from
Submitted on 25-07-2016
if u have young kids and you are planning to spend some time in hotel then this hotel is good choice as ammenties were enough to entertain my 4 yr old for two days.movie theatre was playing good kids movies.splash pad was good.arcade room and swimming was fun too
from Saint Louis, Missouri
Submitted on 27-07-2016
Cleaning services could've been better never changed the sheets just made Up the beds,we had to get new keys 3 times so a few times we had to wait on other guest to let us in or go to the front desk several times
from
Submitted on 28-07-2016
We will visit again soon. The location is great. There are a ton of food places to choose from. Whether you'd like fast food or a nice restaurant to sit at. There's also a store located in the hotel for purchases of anything you need or may have forgotten. There's a huge pool as well as a game room for kids. Overall 10!!!!
from
Submitted on 30-07-2016
the rooms were clean and big, we had two queen sized beds in our room, tea and coffee making stuff was provided daily, always clean towels and soaps daily, the only down side was that at the end of our holiday they tried to charge us 189 dollars for parking when it was already included in our holiday fees from thomson, a quick call to our rep sorted it out though. nice pool although not very deep,(good if you have small children i suppose). Pool side bar quite expensive for drinks. Applebys res... Read more
from
Submitted on 08-08-2016
Me and my partner stayed here for 6 days and it was a perfect location! Everything; Walmart, downtown Disney, theme parks, restaurants, outlets and shopping malls are all within a few minutes - 20max by car. The hotel staff are so friendly and are always enthusiastic and eager to help with any needs or enquires. The hotel offers cinema rooms and a POOL cinema, which I thought was amazing, and is a really friendly and safe place to be. Hotel room was spotless, spacious and cleaners were als... Read more
from Easton, Pennsylvania
Submitted on 14-09-2016
The room is nice, beds comfortable. The hotel lobby is welcoming. The staff was nice and friendly. I have stayed here many times, it is my favorite. I have had my other family members to stay there along with us, everyone loved it. The children love the pool! My daughter always wants to stay here in particular because the pool is fantastic, according to her.
from Northern Ireland, United Kingdom
Submitted on 24-09-2016
We stayed at the holiday inn express resort on a recent trip to Florida, We found this resort perfect in all aspects for our family of 5. From we arrived at check in until our departure all was perfect. The staff were helpful, the rooms were spacious and clean and there was ample car parking. You can enter the hotel from various locations once you have parked and this can save you a long walk from the main lobby entrance, there is an applebys restaurant attached to the hotel and this is very co... Read more
from
Submitted on 25-09-2016
We actually got this on Hotwire and got a great deal!!! We had a room with bunk beds for the kids, which was nice. They have a nice pool area, with other activities such as ping pong, pool, chess, checkers, connect four. Movie at the pool Saturday night was fun. Applebee's is attached to the resort. We ate dinner there and were able to have the kids eat free. We did the 2 for 20, so we ate really cheap! Would stay here again!!
from New York
Submitted on 01-10-2016
I arrived on Sept 28 for a three day stay. The front staff was very professional. The room was dated but clean. The air conditioner was loud and woke me up several times during the night and for some reason the room was very humid. The manager was kind enough to call us the night before our check out to inquire about our stay and we informed her of the air conditioner and the humidity in the room . The manager apologized and did offer to move us if we told her earlier.
from
Submitted on 07-10-2016
We were here during Hurricane Matthew. The staff, especially housekeeping, maintenance etc (not always easy to tell what their specific roles were but I'm referring to workers throughout the premises clearly there for upkeep of one kind or another) were very willing to assist with requests for supplies and answer any questions we had. The front desk was overwhelmed but still did a valiant job with the never-ending barrage of requests. The concierge was very helpful on multiple occasions. The rec... Read more
from Damascus, MD
Submitted on 17-10-2016
I stayed here for 4 nights with my family (4 adults) when we were in town for a family reunion. This is a really nice hotel - the beds are very comfortable and the linens on the beds are nice. It is an older hotel so the rooms are extra big and so is the bathroom. The A/C worked well - in fact, you could make it super cold in the room and it didn't make too much noise. The rooms have a frig and a microwave and a Keurig coffee maker with a few Keurig capsules and other supplies to go with the... Read more
from Bristol, United Kingdom
Submitted on 17-10-2016
Just returned from a 14 day stay at this resort. We were a party of 5 sharing 2 rooms. The rooms were a little tired, but everything worked and was clean and in all honesty, you don't really go to Orlando and plan to stay in a hotel room - unless a hurricane decides to come along, as it did in our case - which confined us to the hotel for a couple of days. The staff, however, were excellent and despite the ever increasing number of guests they took great care of us. Other guests have complaine... Read more
from Statesboro, Georgia
Submitted on 17-10-2016
The staff was very welcoming and informative. We arrived early and had a great interaction with the front desk staff. We did a pre-checkin because our room wasn't ready and were given a key for the parking lot gate and were told that we could park and enjoy the facilities and/or take the free shuttle to Disney. We were called when our room was available and just had to pick up the keys at the front desk. The room was very nice. We had a King room with a balcony overlooking the pool. Our room was... Read more
from Herzlia, Israel
Submitted on 18-10-2016
The facilities look poor on the internet however this is the best hotel we've been to in the US . absolutely amazing service nothing less than that. The only this for improvement was the breakfast at the applebees was smelly.and we couldn't stay there anymore... if you have no problem buying your food at the Wallmart you are set. the hotel , people and amazing service even at 11 pm at night the staff brings you hot towells to the room if you ask. amazing people hilly recommended
from
Submitted on 21-10-2016
We had stayed here before so tried it again because the kids LOVE the pool. Everyone maintenance, housekeeping, etc. we're very friendly. Except lady checking us in. We got in about 8 am. We had call about early checkin and were told no so booked for the previous night. We made this clear when reserving & secured with credit card. Got there and were told our reservation had been cancelled because we didn't arrive by 10 pm. Room was average. But elevator had cardboard covering around base and yo... Read more
from Valdosta, Georgia
Submitted on 22-10-2016
I've previously visited this hotel, but this time I booked a room with an exterior view. Don't do this! They have a tower of exterior rooms that are much older. The room was not as big and smelled like paint. They even threw in an extra bit of hair on the bathroom floor. I'm so disappointed especially with the price I paid.
from
Submitted on 22-10-2016
This was a nice hotel about 10 minutes from Disney World. The hotel had a shuttle that took us back and forth to Disney and there were plenty of restaurants near by within walking distance. The only downside we had was the air conditioner didn't work right and kept kicking off never allowing the room to get below 75 degrees.
from São Paulo
Submitted on 25-10-2016
I believe the best thing about this hotel is the service, front desk, restaurant, vallet... a highlight was Said who served us at breakfast, he was nice and happy the whole time. The hotel itself is ok, lacking some simple amenities as shower cap, standard blanket (they offer only conforters, too hot for me).
from
Submitted on 30-10-2016
We were in Orlando for a vacation for about a week, and stayed at the Holiday Inn. The desk staff is decent, but tend to ignore you unless you explicitly call their attention - which is odd, since I'm standing right there! Also, our bill had a $17 parking charge added to it, which we found odd, since we never rented a car! When I asked the hotel, they claim it is the mandatory resort fee. Then why not just say so on the receipt? Tips: 1. There are shuttles to the theme parks, so be sure to pi... Read more
from
Submitted on 01-11-2016
Very pleased with this hotel. Booked under recommendation off of mouse savers. Entry was nice and staff was super friendly. Grounds are well kept. We had a room with 2 adults. 3 children. The bunk beds were a hit while dad n mom got much needed rest. A very good place to get some rest.
from Robstown, Texas
Submitted on 02-11-2016
Always clean and very friendly staff. We were there this time during the hurricaine and we always felt safe. It has been 4 years since the last time we went and it has always been clean. This time the shuttles to the parts were a poor shedule so we had to drive our car. This was not good.
from
Submitted on 03-11-2016
This is the only decent and in budget hotel we got in otherwise very expensive hotels near theme park . shuttle services to Disney world,water park help you the most if you don't want to rent a car ,which could be anyways useless if you r renting it only to visit theme park as you have to just park it in huge parking lots of theme park. The hotel staff was friendly,even the hotel restaurant was good with tasty food. We got one Indian restaurant 2 km from the hotel. We went walking which I felt ... Read more
from
Submitted on 12-11-2016
Typical holiday inn no real special features except Disney store. Expensive breakfast buffet that neither selection nor quality justify. Breakfast staff were slow. Great concierge and desk staff. Mediocre bar. I'm IHG spire so I've stayed in properties everywhere. If you are looking for adequate, budget hotel with bus transportation to Disney parks this hotel will suffice. It could be great with some minor upgrades to hotel restaraunt and breakfast.
from North Muskegon, Michigan
Submitted on 14-11-2016
Very clean, and has a beautiful pool area, if you can, get a room with a balcony overlooking the pool and hot tubs. They show movies outside on an inflatable screen which was cool. Outdoor games like huge chess board and connect 4. Pool area has a bar right there.
from Bristol, Pennsylvania
Submitted on 27-11-2016
Very nice pet friendly place to stay . Very reasonable pet charge and the place was very well kept , clean , and the staff was great. I would defiantly stay at this hotel in the future if needs be . Thank you for your warm welcome
from
Submitted on 29-11-2016
So during my visit, we came in contact with 3 employees who made a good impact on our stay . 1st when we checked in, Connie was such a sweet helpful lady. Explained everything & answered all our questions ! Then the night guys (Ariel & Charlie) were great ! Couldn't be happier with our trip. Also we'd like to mention that we were very pleased with the cleanliness! Thank you for making our trip great !
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