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Hilton Grand Vacations at Tuscany Village

Orlando, FL, US (MCO)

Hotel + Flight from
WAS
Based on 4099 reviews
This family-friendly resort offers convenient access to the Orange County Convention Center, Downtown Disney and the Orlando International Airport.
Room & Rates
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Hilton Grand Vacations at Tuscany Village
8122 Arrezzo Way, Orlando, FL US 32821

Enjoy a remarkable Orlando vacation in elegantly appointed suites. Inspired by Tuscany, the Hilton Grand Vacations Suites on International Drive reflects the grandeur of the Italian city with warm hues, rich wood tones, intricate murals and detailed architecture. The Hilton Grand Vacations Suites on International Drive offers an abundance of resort activities on 34 acres of land. Each room offers a view of the fabulous swimming pools, the lake or a bird's eye view of the lush 34-acre resort grounds inspired by the beauty of Tuscany.

Guests at the Hilton Grand Vacations Suites on International Drive can choose from several dining options without having to leave the resort grounds. For a casual atmosphere with deli items inspired by Italian flavors, try the Fresco Deli and Market, also serving Starbucks coffee and grocery store items. Relax by the pool and enjoy delicious burgers, sandwiches and refreshing drinks from the Toscana Pool Bar and Grill. If you want something quick, stop by Fresh Tuscan Pizza for freshly made pizza.
You and your family will enjoy these resort amenities:

  • Complimentary high-speed wireless Internet
  • Outdoor barbecue grills
  • Complimentary on-site parking
  • On-site laundry facilities available
  • Shuttles available to nearby theme parks
  • Supervised recreation programs for all ages
  • Business Center
  • Gift Shop
  • Fitness Room
  • Outdoor Pools
  • 2 On-site restaurants

Hilton Grand Vacations Suites on International Drive features lavish room types from studios suites to two bedroom suites. Enjoy features such as the Hilton`s signature Suite Dreams bedding, complimentary high-speed internet access in all rooms, and spectacular views from a private balcony. All studio suites include one king bed, a kitchenette with a small refrigerator, microwave, sink, toaster, and utensils, and cable TV with DVD player. One bedroom suites have one king bed and two bedroom suites contain two king beds. Each of these units also feature a sofa sleeper, a fully equipped kitchen including a microwave, full-size refrigerator, oven and dishwasher, separate living and dining areas, whirlpool tub and separate shower with granite counter tops in the bathrooms, washer and dryer, cable TV and a DVD player.

***Note***A Daily Resort Charge of $25 will be added to the room rate and includes: Guest internet access; domestic long distance calls (30 min max per day); DVD NOW with unlimited movies; 2 complimentary cups of Starbucks Coffee OR 2 16 oz. bottles of water per day; 1-800/local calls.


Based on 4099 reviews
from Miami, Florida
Submitted on 05-06-2016
I highly recommend this property. It had a resort style feel, the staff greeted us by name, the rooms were immaculate,, the bedding was super comfortable and the food and pool deck were delicious and inviting!
from Loveland, Ohio
Submitted on 06-06-2016
We were extremely please with everything aboutTuscany. We are sure anyone would be happy to stay here. The staff was amazing and friendly. Tuscany is a very clean and professionally run place. Central to a lot of amazing things to do.
from Florence, Kentucky
Submitted on 06-06-2016
My in-laws were invited to the hotel for a timeshare preview. They didn't purchase the timeshare because of the ridiculous cost however the hotel itself was fantastic. We had 2 rooms that connected with 3 bedrooms, 3 full baths, full kitchen (including washer/dryer combo), 1/2 kitchen and large balcony with table and chairs. The pool has a waterslide the kids loved and tons of room to toss balls and float around. There is also a smaller pool that was less crowded and quieter if you are looking t... Read more
from Herts
Submitted on 06-06-2016
OMG nothing bad you could say ... amazing apartments set in a beautiful setting but next door to the outlet shopping mall. Great base to explore all of Orlando and very helpful staff..... would definitely go back here again... lovely place to stay X
from Greenville, South Carolina
Submitted on 06-06-2016
My wife and are HGV owners in Hawaii and decided to come her for an easy trip and to relax. The accommodations are your typical Hilton timeshare fare and the grounds and rooms are clean and well maintained. A bit noisy at the large pool but not a bad thing if you have kids. The smaller Laguna pool is very quiet for reading and sunning. Parking is a bit crowded late at night but there is a golf cart shuttle at most times. Walk to the Vineland Premium Outlets from a private gate at the resort. Ver... Read more
from Garner, North Carolina
Submitted on 08-06-2016
Excellent value for money and great location staffing on resort very professional and helpful food in restaurants good, view of resort at night beautiful only complaint children jumping in hot tubs should be at least one for adults only
from
Submitted on 09-06-2016
I have given only an average rating due to the poor customer service received from this location of HGVC. Being an owner for over 20 years, I would expect excellent service from all departments. Three nights in a row, I had to call security for loud noises from the adjoining room. Apparently, nothing was done as it continued. I had to ask three times for a shower stool for my handicapped husband. We received it on our 4th day of 5 day stay. Housekeeper could not communicate well in English. We w... Read more
from
Submitted on 09-06-2016
The front desk wasn't very friendly but accomodating upon check in. In the room the universal remote provided did not operate the TV or DVD and had to be replaced with the actual remotes for the devices used. Coffee was provided but no Tea was available and there was no bottle water in the room upon check-in, needed for the coffee maker. The faucet water made the coffee taste like soap. With that said the stay was beautiful, conveniently located next door to the mall and near by restaurants.... Read more
from Tampa, Florida
Submitted on 09-06-2016
We were told two hours ago that our room would be ready in 30 minutes. Now we're told it will take another 30 minutes to inspect the room. Three hours? We have been owners for 10 years. That means nothing to Hilton. Unacceptable. Check in was supposed to be at 4pm. It's 7pm.
from Easley, South Carolina
Submitted on 11-06-2016
We were assigned Building 2, which was close to the main pool. We had a gorgeous view of the well manicured property. Our unit was clean and the beds were unbelievably comfortable. The Hilton staff is highly trained and provides exceptional, professional, and friendly service. The hotel has the ability for the guests to text message the staff with any questions or requests, and we always received an immediate response to our questions or needs. There is a Publix grocery store right ... Read more
from
Submitted on 29-06-2016
My family and I stayed here for nine days while my daughter was competing in a gymnastics competition here in Orlando. The Hilton Grand Tuscany exceeded my expectations. We stayed in a two bedroom two bathroom suite with a screened in porch and a Jacuzzi tub in the master bedroom. The resort always has something fun going on at the pool and the staff was nothing less than friendly, professional, and hospitable. The resort is conveniently located right across from a grocery store and restaurants ... Read more
from Houston, Texas
Submitted on 30-06-2016
We are HGVC Member that had a back experience at another location. This locatin is a contrast from the previous. Room was very nice, pool and facility, king bed, and nice tub. Would come back here again.
from
Submitted on 30-06-2016
Tuscany Village is a clean and nice property. Our room was nice but we did meet other people that said their room needed updating. The quiet pool was clean and a nice way to relax and start our day. We loved the full kitchen and washer/dryer in the room.
from Miami
Submitted on 01-07-2016
Studio room not suggested, very small, tv very small and unable to have a fridge in room, tried to upgrade they wanted to charge me double what I paid which was already 250 dollars for one studio. Pictures shown not what it seems
from Blythewood, South Carolina
Submitted on 01-07-2016
All around great place to stay. It felt like home away from home. The staff was friendly and professional. The room was outstanding. The grounds are lovely. My daughter loved the pool and the activities.
from Allentown, Pennsylvania
Submitted on 02-07-2016
We are owners as part of HGVC. This resort is our favorite. Check in is always easy and quick. Room is always immaculate. Two pools onsite. Activities daily. My favorite place to be, especially the 2nd week of May. Excellent vacation spot. Washer and dryer in room. Ok to pack light. Full kitchen, fridge, stove, etc. I've traveled for 20 years including Europe and these hotel rooms are the only ones kept as neat and clean as my own home.
from Westchester, New York, United States
Submitted on 02-07-2016
This is a lovely, well-maintained property. The staff is very friendly and helpful. Our King Suite was great with a full kitchen, washer-drier, and space for our family of four. We made several walking trips to the Publix across the street for breakfast and lunch foods. One of our complaints is that there aren't many good restaurants withing walking distances. Our other issue is that the staff is always trying to sell you something-- a timeshare, ice cream, tie dye t-shirts, or water toys b... Read more
from Saginaw, Michigan
Submitted on 02-07-2016
The Tuscany was very nice and was high quality with excellent accommodations. The staff was extremely nice and very helpful. Additionally, it was nice that it was in walking distance of the Outlet mall and your room key allowed access from the property.
from Columbus, Ohio
Submitted on 03-07-2016
All told we had a great vacation. If you want to shop at the outlet mall next door request building 7. It's a bit of a walk to the pool, but you are located directly beside the mall. We enjoyed our stay.
from Port St Lucie, United States
Submitted on 05-07-2016
While booking another Hilton property we were offered a really good deal on a three night stay in Orlando, 4th of July weekend where needed to be for a family event. We knew it would involved a sales pitch for a time share - okay we had time to kill. The reservation, although confirmed through email - did not exist when we arrived and it took several hours for it to be resolved. The only concern was what time did we want to go to the sales talk. No housekeeping services for us because it is a... Read more
from FORT MYERS, United States
Submitted on 06-07-2016
Overall nice experience convenient to shopping and all other parks and golf. The new road leading in off Turkey Lake makes it very accessible. Publix grocery next door. Pool could be a little bigger and deeper but very adequate and enjoyable.
from Triangle
Submitted on 07-07-2016
Very nice family resort. Lots to keep everyone busy. Great location, next to outlet mall. Great activities program for children and the staff were exceptional. I would recommend this resort and would stay here again.
from Plano, United States
Submitted on 07-07-2016
My family returned for a second visit and we had an amazing time, the grounds are maintained extremely well and the staff all of the staff are extremely nice one of my best hotel experiences to date. We love the the hotel had access to the Outlet Mall next door and easy access to both the Disney theme park and also the interstate highway.
from
Submitted on 07-07-2016
great family experience accommodations were outstanding, service and staff were the best!! pool and bar were amazing. Room was spacious and very cleaning ,wifi was excellent never lost service great balcony view
from Norfolk, Virginia
Submitted on 11-07-2016
Tuscany Village is an awesome Resort. The staff is very friendly, helpful and willing to go that extra mile to ensure you have a very enjoyable experience. The pool activities made our stay much more enjoyable. This timeshare is one of the best investments I have made.
from Louisville, Kentucky
Submitted on 11-07-2016
Had another great stay. We have stayed here several times and love this property. It's a wonderful location with plenty of amenities. One draw back was the room was not ready at 4:00 and the process of checking is slow. Lucky for me I have put myself on a do not solicit list at the resort as an owner so I don't have to go through the pitch. I checked in early and was told I would get a call once my room was ready, I finally went back at 4:15 and my room was ready, no call. After the slow... Read more
from Vestal, New York
Submitted on 12-07-2016
Spent the week of July 4th at this resort. Perfect location between Universal and Disney and close to Sea World! We had a two bedroom suite with full kitchen, living room and two full baths. A Publix food store is right across the street. Right behind is a huge outlet shopping mall. The pool is excellent and there is an adult pool for those who just want to relax. The food prices at the pool bar are not too bad. I have been here before and just recomended it to a good friend last night.
from Lebanon, Kentucky
Submitted on 12-07-2016
Everything was great. The people were very friendly, rooms were clean and very nice and the resort was beautiful! Food and a market onsite. It was very peaceful. Parking close to the roons were limited at night but it was expectet. Its close to disney world and sea world so traffic is bad. Stayed in our room majority of the time.
from ATLANTA, United States
Submitted on 12-07-2016
The room was clean the employees where great. The only problem was parking when returning late at night. We ended up parking 3 bldgs away. But other than that everything was great even the swimming pools.
from Wisconsin
Submitted on 13-07-2016
We stayed here for a week as guests of an owner. We came to Orlando to visit a family member who was interning at Walt Disney World. So we were planning to spend some time visiting the Walt Disney World Parks. Before we arrived, I checked on transportation to the parks. I had expected a complimentary shuttle to Disney World's Transportation & Ticket Center, so was very surprised that the only transportation they offered was 3 times/day to Sea World & Universal (free, but you needed to make ... Read more
from Anaheim, United States
Submitted on 13-07-2016
This resort was great the staff was always helpful and the rooms were very clean and if we needed anything it was delivered to use quickly. It made our stay feel like home. the rooms are a perfect size roomy and spacious.
from Frederick MD, United States
Submitted on 13-07-2016
We always visit Tuscany, this is a wonderful resort a home away from home. Service is excellent ! It is located right next to the outlet mall with key access from the resort. Close to the new and improved Disney Springs !!!
from Gainesville, Florida
Submitted on 15-07-2016
The parking lot was a bit of a challenge due to not enough spaces to park. The grounds were beautiful and very helpful staff. Poolside Laguna bar was great. Convenient shopping at the outlet mall and close grocery store.
from Sandvika, Norway
Submitted on 15-07-2016
We (a family of 4) stayed here for 4 nights. Short distance to all Disney parks, Orlando Premium Outlet for mega shopping next door. Clean and big rooms/bathroom. Nice staff and excelent out doors facilities. Very sattisified with the stay here at Hilton
from
Submitted on 19-07-2016
The hotel is a resort that offers great facilities including barbecue area for residents. The studios are clean and neat. Your studio gets serviced everyday and the staff are always smiling. I personally had a wonderful experience. At the reception, all staff are welcoming and they always check If you have been attended to. I like their attention. Great advantage is that Premium Outlet is next to the resort and you have a special door from the resort to get there. It takes you only 3 minutes t... Read more
from Cedar Rapids, Iowa
Submitted on 19-07-2016
Very nice place! We had a very relaxing get away! The pools were great! They let us drink our own beer by the pool so we didn't have to buy theirs. Nothing was cheap, but I knew that going into it. Check it out!
from
Submitted on 19-07-2016
Been here before and will be back again great pool and facilities. Rooms are spacious and extremely well equipped. Everything is clean and tidy staff are all friendly and polite. You can even get one hundred bucks for visiting the sales guys
from Kingston, United States
Submitted on 19-07-2016
Right on International Drive, there are 7 8-story buildings overlooking a large pond with fountains and a boardwalk bridge. We were in a spacious 2 bed room which was very accommodating. 1 King, 2 Queens and a sofa bed. Full kitchen and 2 bathrooms. Large screened in patio with seating for 4 and a ceiling fan. Pool bar was great, also has a pizza place on property. Next to outlets and grocery stores. Plenty of local dining options and minutes from the Orlando attractions. 2 pools, 1 l... Read more
from Winter Park, Florida
Submitted on 20-07-2016
Loved the pools. Was able to pop into Animal Kingdom for several hours in morning, go to condo for afternoon heat and back to Animal Kingdom for evening fun. Great location.Pizza delivery onsite was delicious and speedy. Love this resort!
from Bellingham, Wa
Submitted on 20-07-2016
Loved the Property. Enjoyed having breakfast on my balcony & seeing the water. The pool is wonderful especially the waterfall. Service was excellent every where we went. Could have stayed at the resort the whole time. Very convenient to Epcot & Disney Springs.
from Garner
Submitted on 20-07-2016
Our long weekend away at the HGVC at Tuscany Village was amazing. We were able to store our luggage and relax by the pool while waiting for our room. The resort is very convenient with a Publix right across the street to stock up on groceries and plenty of restaurants in the vicinity. The pools were refreshing and there was always an activity available for those who wanted to participate. The grounds are gorgeous and the staff friendly and helpful.
from Ameli
Submitted on 22-07-2016
My family and I had a great time. Pool is fun and alive with activities. We swam, played games enjoyed the pool side bar, and rented free movies from the rental kiosk in the lobby. If you're coming back to the resort late night.....expect to struggle finding a convenient parking space.
from Atlanta, Georgia
Submitted on 26-07-2016
I always have a great time at this resort. I love the family atmosphere. Staff is awesome! The Rooms are clean. BBQ grill area was awesome. Consistency is always. I feel like I'm home when I visit. Thanks Hilton!
from
Submitted on 26-07-2016
Beautiful rooms, clean and modern, friendly and helpful staff, good location near shopping publix grocery store, secure, beautiful quiet resort close to parks but not in the middle of the congestion very pleasant
from Schenectady, NY
Submitted on 26-07-2016
The staff was very welcoming from check-in to check-out. We had a one bedroom suite which was excellent- nice size everything - kitchen, bathroom with stall shower, dining area, living room and terrace. It even had a jacuzzi! The location is convenient to all of the attractions. It connects to an outdoor strip of outlet stores, if you like to shop. We visited the "adult" pool, where, of course, some people brought their small children. We didn't have time to go to the main pool, but we coul... Read more
from Belgium
Submitted on 26-07-2016
Spent a week for a business visit in this hotel. Excellent & comfortable single person suites with jaccuzzi and terrace. Free parking right in front of your building. Unfortunately no on-site restaurant, but there's an on-site pizza that delivers to your room. Direct access to a large outlet center worth visiting - behind the hotel and a path around the lake that could be used by people who enjoy jogging/running.
from Wetherby, United Kingdom
Submitted on 27-07-2016
This place is great, apart from the fromage when you check in and they welcome you to Italy! Rooms are of a good size and soft furnishings tasteful and comfortable. Location is great next to the outlet mall and so easy to get around being close to downtown disney. Facilities are really well maintained. Would stay again.
from
Submitted on 28-07-2016
We used this location for our trip to Disney this spring. I thought that the rooms were excellent! With two kids, it was nice to have a kitchenette with a stove, microwave, refrigerator, dishwasher and a kitchen sink. It was also great to have a working washer and dryer in the room. The hotel is next to an outlet mall and several restaurants that are in walking distance. The pools where nice and my kids had fun in them. The only downside would be the parking. It seems like there are more rooms t... Read more
from Altoona, Wisconsin
Submitted on 28-07-2016
The Hilton is not new, but is very well maintained. The resort is very clean. The staff were very helpful and friendly. My only complaint was the internet access did not work for several people in my party. I have a fairly new Motorola Droid. I could not consistently access the internet for most of my staff.
from Bahrain
Submitted on 02-08-2016
This hotel was recommended to us by my hasbend friend. I was looking forward to my stay but it was a quite disappointment ... I don't blame the hotel for the entire thing because part of it is related to our travel agent (I should have booked everything through the net). Talking about the hotel, well it is very huge. Many buildings and fully occupied most of the time this influenced my check in time ... it took them some HOURS to prepare the room!!! Meanwhile there are some travel agents in... Read more
from Jamesburg, New Jersey
Submitted on 02-08-2016
We have been here many times. It's a fine place to stay with many amenities. During the day the activity crew has things going at one pool. There are two on the property. There is a game room and computer/business center. We enjoy coming here. It's close to the outlet shops and many other attractions such as Downtown Disney.
from Orchard Park, New York
Submitted on 02-08-2016
Loved our stay! Would definately recommend and stay at another Hilton property. Had trouble with Internet until I figured it out. Food was good and pools were awesome! If I ever traveled back to Orlando I would stay here.
from Irving, Texas
Submitted on 02-08-2016
Family reunion was hosted by this Hilton resort. Rooms reasonably priced for a property of this quality, well appointed and comfortable. Banquet food was well prepared and tasty. Service excellent the entire stay. Really good staff, every person we encountered. No restaurant on premises except a deli and a couple of fast food type facilities near the two pools. But good restaurants nearby. We loved this place.
from Houston, Texas
Submitted on 02-08-2016
we stayed t the HGV for a long weekend Friday through Monday at the end of July. I was visiting in Tampa with grandchildren, so we went to Orlando to enjoy the resort and go to Cirque du Soleil. The children, 10 and11 enjoyed themselves at pool and playing ping pong next to pool. And of course searching for Pokemon also. We were in a three bedroom suite, which is a two bedroom, one king and two doubles, and an connecting room with king. Both sides had kitchen and coffee makers. There was a scre... Read more
from Monterey, California
Submitted on 03-08-2016
While I would still rate this resort as "very good," I would rate it as the least favorite among the 3 Hilton Grand Vacations resorts in Orlando (having also stayed at Parc Soleil and Hilton Grand Vacations at SeaWorld). Very large complex so not very intimate and you need to request a location near the lobby/pool if you want it Location directly next to Vineland Outlets with a walk-through point Difficult to find parking near my tower Walls between rooms (given mine was a connecting room--not ... Read more
from Johannesburg, Gauteng, South Africa
Submitted on 03-08-2016
The Hilton Grand Vacation is a great Resort for long term stay in Orlando, we spent 9 days at the Resort in a spacious one bedroom suite. It was very comfortable for our family of 5. The suite had a full kitchen & dinning area, which is nice for preparing quick meals. The Resort facilites are 5 star, there is also a little convenience shop in the Resort and a number of restuarants, the Tascany Pizza was nice! Hilton Grand Vacation is located right across thw road from the Premium Outlet Mall, a... Read more
from Tarpon Springs, Florida
Submitted on 04-08-2016
My daughter, granddaughter, and I stayed for three nights here. I have always stayed at Disney properties before, but as a Hilton Honors member, thought I'd give a Hilton resort a try. While the property is lovely, the one bedroom suite was very nice and well appointed, and staff was very nice, the experience did not compare to those at Disney properties. Although we were there for four days (I drive there from 2 hours away) we could only enjoy the amenities for two days because of the late c... Read more
from Port Jefferson, New York
Submitted on 05-08-2016
HGVClub (2wk stay) studio/1/2/3bedroom r around lake w/walking trail/attached screen lanai.Outside dining@Tuscany Grill-Mini Grocery store/weekly outdoor activities/poolside/movies/games/crafts/beer & wine tasting/ activities for guests all ages. beautiful/relaxing/complete kitchen/furnished w/all kitchen needs/appliances/ Washer/Dryer/screened lanai/elevator/social gather room/Free High speed internet in suites.All you need is ur bathing suit/walkway directly into Premium Mall/Heated pool/ loun... Read more
from Jacksonville FL
Submitted on 06-08-2016
Stayed at this amazing resort for a week in a 2-bedroom unit. This resort is located next to the Premium Orlando Outlet Mall and surrounding by restaurants. It??s an easy drive to the Disney Parks and area attractions. Our family also took advantage of complimentary movie rental which is a fun benefit of staying here. The pool staff kept the atmosphere festive and the cafe by the pool provided a delicious lunch. The staff was very accommodating and took pride in providing an excellent cust... Read more
from Louisville
Submitted on 08-08-2016
My wife and I stayed at this resort for 2 weeks in July/August 2016. We checked in at 9pm with no delay and were greeted with smiles. After check-in we were sent to pick up our parking pass at a different counter, which is just an excuse to try to sign you up for their time share seminar. We just said we were not interested and that was the last we heard on that. Since it was later in the evening when we arrived, parking was hard to come by and we parked a couple buildings away from ours and had... Read more
from Orlando, United States
Submitted on 08-08-2016
Hilton Grand vacations is an incredible resort for families. The amenities, recreation, game room, security and accommodations are very good for families especially families with older pre-teen and teen children as they have a variety of activities and fun things for them to do. Onsite food, deli. This particular resort, you can walk to the outlet malls and enjoy shopping while also enjoying the parks too.
from rowlett, United States
Submitted on 08-08-2016
Excellent place to stay. Front desk and bell staff extremely helpful. Surrounding location is accommodating with Shopping mall, convenient stores, theme parks. Rooms are spacious. Will definitely return for future stays with family and friends
from Swindon
Submitted on 08-08-2016
Stayed here for 10 nights in a 2 bedroom apartment with a balcony. We did ask to change rooms as the room overlooked the car park but was told that all the 2 bed apartments overlook the carpark, which is a shame because the resort is set around a lovely lake. So we had 10 nights of listening to car alarms and horns. Our room was also opposite the trash room, which the door slammed every time it was used. One morning we left our room to find bags of rubbish outside our door. The room was spacious... Read more
from Little Rock, Arkansas
Submitted on 10-08-2016
We are Elite owners and have stayed at most HGVC properties and this location stands among the best! We checked in from a one night stay at a DVC (Disney) property and were told to arrive around 10am to be among the first to see if/when a 2 bdrm unit would be ready. We were happily surprised to be told two units were available at that time. We needed help with our luggage and Hector happily helped us. Can I just say Hector is an asset to this HGVC property?? His service with a smile and can... Read more
from Highland Lakes, New Jersey
Submitted on 10-08-2016
Let's just start by saying we had a 5 star time. Accommodations, room, service everything was great. We legit have no complaints. They set up the pool area so families (like ours my husband and I and a 1 + 3 year old) can actually hang and enjoy themselves. For the first time in years my husband and i sat down while our kids played in the ground fountains. Everyone was so polite and accommodating. Food was great and drinks were on point. reasonably priced too. the free video rental is a plus and... Read more
from Fife
Submitted on 10-08-2016
stayed for the two weeks and had no complaints,the resort is large but never feels overly busy,the apartment was excellent it was a three bedroom flat and was is excellent order,the furnishings are great and has a balcony in each flat.the pool areas are great with things for the kids to do through out the week,there is also a quieter pool at the other end of the resort.next to the premium outlets for shopping and close to restaurants and shops for food.
from Sugar Land, Texas
Submitted on 11-08-2016
This experience was absolutely a "Grand Vacation ". The facility, accommodations, staff were exceptional! We stayed 4 days @ Tuscany Village, we arrived extremely early before the scheduled check in time and we were given access to our suite right away. So blessed!
from Chicago, Illinois
Submitted on 11-08-2016
We stayed here during 2016 Spring Break. The room had a kitchen, living room, dining room, whirl pool, big bedroom and an sofa couch for additional guests. It is a perfect option if you have children and want to save some money by cooking breakfest or late night dinners. The Hotel is just about twenty minutes to the parks.
from
Submitted on 12-08-2016
We stayed for 2 nights with 4 ladies, the service was great, they have a little store that you could visit to get your coffee fix right next to the pool. The outlet mall was right next door, you have access to a short cut with you key The rooms were clean and large, we shared 1 room for 4 of us with a nice little kitchen. We walked across the street to get some groceries to prepare.
from Honolulu, Hawaii
Submitted on 14-08-2016
An outstanding location! The property is beautiful and offers plenty of activities for the entire family including two pool locations and daily activities ranging from aqua aerobics to poker tournaments. The staff are polite, helpful and very concerned about the quality of our stay.
from
Submitted on 14-08-2016
Wonderful place to stay - Best location to All Disney parks and numerous local Restaurants - Supermarket across the street was a Definite plus - Pool area very nice and Rec Room great for children & adults - Added walk areas, especially across the bridge that divides the buildings - Finally, the Rooms were absolutely Beautiful and Large for family stays, as well
from Tonganoxie, Kansas
Submitted on 15-08-2016
This was a nice relaxing trip for my husband and I. The facilities were awesome! It was close to everywhere in Orlando. We didn't have a problem with anything. Customer Service must be a priority at this facility. :)
from Fairfax, Virginia
Submitted on 16-08-2016
We stayed here for a quick trip to Orlando and were very impressed with the accommodations. The suite was large and comfortable. The grounds were well maintained and the common areas were always clean and welcoming. There are two pools on side with the bigger of the two boasting a huge waterfall and plenty of activities. There is also a running/walking path around the resort that is about a half mile long. The resort is also conveniently located to the parks (short drive) and right next doo... Read more
from NEW YORK, United States
Submitted on 16-08-2016
Poor pool maintenance and terrible internet speed and connectivity were weak points. Clean room , friendly staff, and good food at reasonable price strong point. Location is very good you can walk to lots of shopping and short ride to all attractions. Grounds are well kept and safe envoirment
from Suffolk, Virginia
Submitted on 07-09-2016
This was my first time staying at the Hilton Grand Vacation at Tuscany. I was very pleased by the location of the resort. There was shopping and restaurants very close to this facility. The grounds were maintained which made for great morning walks or runs. We stayed in a building that hadn't been renovated but we were still very pleased. The rooms were clean and spacious. The amenities were also as expected at a Hilton Resort. The only reason that the stay was not given a 5 was because check-... Read more
from sittard
Submitted on 08-09-2016
We had a great welcome of the staff. The rooms are very spacious and luxurious, with a kitchen, balcony (we had view of the very big pond), a living room, seperate bedroom, and a big dpa- bath and seperate shower.
from
Submitted on 08-09-2016
We're a member of the Hilton Grand Vacation Club and they have at least three properties in Orlando: SeaWorld, Tuscany Village & one more. We stayed at all three but this one stands out. You get all the amenities of a hotel, then you have the kitchen that allows you to cook the homemade meal whenever you're so inclined. We spent our Thanksgiving holiday there and it was truly amazing...
from Boston, Massachusetts
Submitted on 08-09-2016
This is our 5th or 6th returning to Tuscany Hilton Grand Vacation. Location is great! Supermarket and Walgreens across the street and adjacent to Premium outlet. Staff is friendly and makes great effort to make your stay enjoyable. I also enjoyed the movie by the pool from the jacuzzi! My room could have used a little bit of updating, but I didn't send too much time in it so it didn't bother me. During my stay I went to Disney Hollywood Studio, 2 springs, Clearwater Beach, casino cruise, and did... Read more
from
Submitted on 09-09-2016
The hotel is great, I believe it is one of the first HGVC properties in Orlando. Restaurants and stores very close.The views are extremely nice with a large lake/lagoon in the middle of the property. As an HGVC owner I would like to see the policy changed about servicing rooms only on the 4th day of your stay. The walkway over the lagoon is very refreshing. I would suggest this location over the other HGVC spots in Orlando. The property is no more than 5 minutes from the Walt Disney Groun... Read more
from Columbus, United States
Submitted on 09-09-2016
Always look forward to a Hilton stay. Had a relaxed and easy time. I like that the Vineland Outlet and other stores are close by. Comfortable beds and pillows, too. Will be back asap!! Our granddaughter was very comfortable, too.
from Florida
Submitted on 11-09-2016
We had a relaxing comfortable time at the Tuscany. The outlet mall within walking distance made for a relaxing morning of shopping. Breakfast and coffee by the pool, friendly and helpfull staff. All in all a good experience.
from Michigan City, Indiana
Submitted on 12-09-2016
This property has an excellent location near restaurants things to do for the kiddos also on property nice amenities if you don't want to leave the area has a lot to offer the rooms were clean quiet and comfortable.
from Richmond, Virginia
Submitted on 12-09-2016
Very impressed with the quality of accommodation, furniture, fixtures and fittings. The screened in balcony was great. The setting around the lake is beautiful. Lots of poolside activities. I was very impressed with the cost of food and drink making it affordable to just hang out all day without breaking the bank. Lots of shops and restaurants within walking distance. Negatives for me were the huge number of apartments. After 5PM it was impossible to find a parking spot anywhere near your b... Read more
from Knoxville, Tennessee
Submitted on 14-09-2016
We had been looking for a trip to celebrate our upcoming anniversary and received a call from the Hilton Grand Vacations (HGV) to stay for 4 nights at the cost of one. We had to attend a presentation to keep the deal. We loved our room and the amenities here. The staff and room were great. We will return again!!
from Mililani, Hawaii
Submitted on 14-09-2016
Our 1st visit & we loved the resort! I was disappointed that the manager who checked us in didn't provide us with the week's schedule activities nor the shuttle service! The rest of the staff was great!
from
Submitted on 15-09-2016
My wife, daughter and I stayed in a 1 bedroom unit checking in September 4th and checking out September 10th, 2016. From checkin to checkout we thoroughly enjoyed our stay. Besides the beautiful room with great furnishings and an overall relaxing atmosphere at the resort including two refreshing pools we enjoyed the ability to text, yes text, the resort during our stay. This was so handy and definitely sets a high standard for other resorts to follow. Convenience on a vacation adds to the ov... Read more
from San Jose, Costa Rica
Submitted on 15-09-2016
The hotel has a pretty good location. Adjacent to Orlando Premium Outlets and close enough to main attractions. You can visit attractions, return to the hotel and cross the street for some shopping. Nice amenities like movie rental and wi-fi. There are regular group activities at the pool, even at night. My room was not close to the pool, so I cannot give color regarding noise at night. Very nice staff. I would definitely repeat when in Orlando. The kitchenette had no hot plate though.
from Greenville, South Carolina
Submitted on 15-09-2016
We love this property!!! We've been coming for 9 years and never had a bad stay. We love the Tuscany feel of the property. It is very clean we are picky people. The Staff is so friendly & attentive. It is like a second home for us, we look forward to coming back every year.
from New York City, New York
Submitted on 16-09-2016
Sitting here on our balcony after spending the last 14 nights here and not really looking forward to going back to the rain in the UK tomorrow. The journey here was an easy 30 min drive from Orlando airport and the good times started on arrival. The staff were lovely so friendly and welcoming without going over the top. Our apartment was great, we had a 1 bedroom suite with a fully equipped kitchen, a washer dryer, a dishwasher and a huge fridge freezer. The place was nicely decorated and the f... Read more
from
Submitted on 21-09-2016
I'm so upset writing this review for the simple fact this means my stay at this amazing hotel is over! The customer service is out of this world! If we needed anything someone came within 10 minutes! It's very rare to come across a place where EVERYONE loves their job. The second we walked in Hector took our bags and welcomed us. Hector was awesome! Then Sherry took care of us and worked very hard to get us in a room early due to us arriving hours before check in. She gave us a room in amazing l... Read more
from Lexington, South Carolina
Submitted on 25-09-2016
Enjoyed a short getaway at this property. Very nice and enjoyable. Only draw back, the outdoor movie shown by the main pool can be heard in you room. It was over by 10 PM but still not what I wanted to hear. They should re-do their audio so it doesn't travel so far.
from hazel crest, United States
Submitted on 24-09-2016
The location of room on the lake was exceptional. The staff was friendly and helpful with a smile and also always waving as you past them in parking lot and building. We enjoyed our stay greatly, thank you.
from
Submitted on 25-09-2016
We have been here multiple times and keep going back to enjoy the accommodations, staff and amenities. We had a speedy, early check in, which was appreciated since we had been up at since 3:00 am. We had a 2 bedroom in Building 7 overlooking a fountain and pool and the Publix store.Thought it might be a bit noisy due to the roadway, but it was fine. We spent most of our time at the quiet pool enjoying the warm sun and water. The resort seemed like it was not full, as there were lots of lounger... Read more
from Halifax, United Kingdom
Submitted on 25-09-2016
We love this hotel very much. This is our third visit to the hotel and it never disappoints! Best of all, there is a Premium Outlet next door!! What better way to spend your holiday than buying designer shoes and outfits at really affordable prices. The big swimming pool area with the waterfall is just perfect for everyone. The suites have washing and drying machines, cooking facilities, dishwasher, balcony the biggest Jacuzzi bath we have ever seen!! It also has a separate shower and toilet. L... Read more
from Brandon, United States
Submitted on 25-09-2016
A short drive from Walt Disney World, nestled near shopping and dining, a little oasis where the staff make you feel at home, the newly refurbished rooms give you pleasant surroundings, and the recreational and business facilities let you keep pace with your life even as you relax.
from Milwaukee, Wisconsin
Submitted on 28-09-2016
First let me say that this vacation did not include the kids and did include friends. My wife and I have been HGVC members for 16+ years and have stayed at various HGVC resorts. This was our first visit to TUSCANY and did so at the recommendation of our daughter who stayed here last year. The vacation at HGVC TUSCANY Florida was great. The staff was extremely courteous, friendly, and helpful. We were provided a number for texting the front desk for anything day or night. All texts we responded t... Read more
from Newark, New Jersey
Submitted on 28-09-2016
Exceptional treatment from arrival until departure. Check-in was quick and easy. It is a large resort with several buildings. We were escorted to our building and the luggage was brought up for us. We had a beautiful and very clean 2 bedroom suite. When we we wanted breakfast, a cart was sent to pick us up.
from
Submitted on 27-09-2016
This was our 3rd time to stay at Tuscany and we enjoyed it very much each time. It is beautiful and you feel like you are on vacation!! The pool is wonderful, the staff is accommodating and very friendly, and the rooms are very comfortable. We have been with our kids and guests, but this trip it was just my husband and myself. We enjoyed the accommodations each time.
from Washinton DC
Submitted on 29-09-2016
Where do I start? This resort was one of the best propeties I'v been to in Orlando. From the time of our arrival at 4:00 am (thanks to our plane being delayed 6 hours) to the time we departed. We had exceptional services. The suite we had was very spacious & clean we stayed in building 6 with an entry/exit gate right to the outlets (GREAT). The clubhouse pool area was great they had daily activities goin on we even joined in and won the water ballon toss. The staff was very friendly and helping ... Read more
from Marlboro, New York
Submitted on 29-09-2016
Hilton Grand Vacations at Tuscany Village, without a doubt, is our favorite, and we weren't disappointed on our most recent visit either. We invited our sister and brother-in-law for a week, and they loved it. They even likened it to a cruise due to all the activities, for both the young and young at heart. The staff is awesome, from the front desk to the activities crew to the maintenance crews, and work extremely hard to accommodate the every need of their guests. Loved seeing the accommodatio... Read more
from
Submitted on 07-10-2016
This is a huge complex of rooms in about 9 buildings around a large pond area, It has a bridge over the pond you can walk across. I has a beautiful pool with a waterfall. It is a gated hotel so you can feel very safe. It has fridge, microwave, and stove. Each unit has it own washing and dryer in each room. It has a bar and restaurant on the property. There are a lot on staff but they need to communicate better.
from Iowa City, Iowa
Submitted on 09-10-2016
We had a great time in mid-September. Resort was not crowded. Loved the nice pools and waterfalls. Staff was excellent. Rode the I drive trolley, used Uber, so only rented car one day to get to coco beach.
from Newark
Submitted on 11-10-2016
This is our third visit to this wonderful resort. Once again it didn't disappoint. Everything about the place is first class from the cleanliness to the hospitality of the staff. We are owners and wanted to stay an additional night and Caleb addressed our needs and was able to accommodate us. Hats off to Caleb.
from Raleigh, North Carolina
Submitted on 11-10-2016
We stayed with my sister and husband in a 2 BR unit. The staff was helpful, the room was clean (aside from a few initial ants on the kitchen counter). We took the free shuttle to Universal which was helpful and bought discount tickets at the resort. The food here is remarkably good (and we are picky)! We had 2 dinners and one breakfast and everyone commented on the quality. We will be glad when the renovations are done as you couldn't walk around the lake. Great location next to an outlet mall... Read more
from london, Canada
Submitted on 11-10-2016
Every single person that we met, from gardeners to front desk staff, treated us like royalty. Room was super clean. We were there for Hurricane Matthew and the staff provided constant updates on the resort status making you feel very comfortable. Will definatly return.
from Sanford, United States
Submitted on 13-10-2016
This is a great place to stay, we have been going here every year for the last six year. We come down for Universal Studious Halloween Horror Nights every year. The place is very well maintained, the staff is very friendly, and the Outlets are located right behind the hotel.
from Prince George, Canada
Submitted on 14-10-2016
My husband and I stayed at the hotel for two weeks on the 25th of September to the 9th of October. We did not pay as much as a regular guest due to our time shares. However we would not stay here as a guest at their regular pricing. When we first checked in the front desk they forgot to give us our parking pass which we had to go back for the next day. We were not advised that housekeeping came only twice a week on particular days. Also when we first came into our room there were hairs all in ... Read more
from Tampa, Florida
Submitted on 15-10-2016
We love this property as it is hassle free with pushy club salesmen who leave you alone. It has wonderful rooms and suites all with balconies facing a beautiful lake. The amenities are very nice with a wonderful new bar, a beautiful pool and many other activities. The staff is well trained and so pleasant all the time. What it lacks is a restaurant. They provide outdoor tables by the pool and across from the bar. These tables have umbrellas which do nothing in the very hot sun or rain. Not s... Read more
from
Submitted on 17-10-2016
The resort was very nice. My room was quiet and clean. Very convenient access to shopping directly adjacent, but protected by requiring key access to enter and exit the resort. The staff was very helpful and efficient.
from Warren, New Jersey
Submitted on 17-10-2016
Had a nice stay at HGVC, unit was clean and well equipped with all the comforts of home. Pool and Hot tub were great, and resort is well maintained. Our unit was recently updated with new appliances, furniture, and bathroom fixtures.
from Greater London, United Kingdom
Submitted on 18-10-2016
Been to this resort several times, happy with it and its location however standard of rooms now somewhat dated and the number of staff appears to be decreasing every year. Staff do try to be helpful and the overall atmosphere is good.
from Wellborn, Florida
Submitted on 18-10-2016
I have stayed several times and not once have I had any issues. The staff is always friendly and remember who I am and my family. The front office is always there to support what ever I neesed. I would strongly recommend this resorts to a friend
from Houston, Texas
Submitted on 18-10-2016
We had a studio room, overlooking the pool. The screened in balcony was lovely. I didn't care for the décor in the rest of the room, and thought the details were lacking. The bathroom was small and there was a shower curtain instead of an enclosure. The curtain was a bit ragged and the liner was marked by a dirty handprint. Another issue was that the wireless was very unreliable and dropped frequently. It was a decent, but unremarkable room. With no other mitigating factors, it would ha... Read more
from Chicago, Illinois
Submitted on 19-10-2016
Fabulous hotel, scenic surroundings. Private, yet, friendly, if you choose to venture a walk about. Delightful, helpful staff. Ready to address any issue that might arise with care and immediacy. Beautifully appointed rooms. Water views. Lovely!
from Sheffield, United Kingdom
Submitted on 19-10-2016
Visited here several times. Always a pleasure to come back.Fantastic location , so close to all theme parks and for those of you who like some retail therapy ,it's just a stroll away from a great outlet mall.Excellent accomodations,spacious and well equipped. Resort facilities are great including 2 very large pool and activities for kids and adults alike. 5 Star rating from me.
from Hilton Head, South Carolina
Submitted on 20-10-2016
What an amazing resort, we had the most beautiful room overlooking the lake and the pool, thanks to Darrius! It was raining like crazy when we arrived so some of the rooms weren't ready and Darrius worked very hard to find us something perfect. We were there celebrating my husband's 50th birthday. Also big thanks and kudos to Leonardo who was awesome, so friendly and helpful. He was working with the recreation team and had so much enthusiasm:) Even though that was his job he still managed t... Read more
from ?????, United States
Submitted on 20-10-2016
It was very good for my family and me to stay in this hotel. Hotel service and cleanness were great. We stayed in one-bedroom suite where we could see a lake. My family enjoyed swimming and some program there.
from East Los Angeles, California
Submitted on 21-10-2016
Very pleasant and relaxing mini getaway vacation. Great place to unwind and recharge your batteries. Friendly and accomodating staff. Pleasant and relaxing environment. Clean, nicely situated rooms with nice layouts and plenty of living space.
from Hoschton, Georgia
Submitted on 24-10-2016
This resort is just beautiful! We loved everything about it - the spacious rooms, the service, the pool & the walks around the lake. Everything was very clean. All the staff have been friendly and helpful. The restaurants are good and location is perfect on International Drive. You also have several restaurants across the street, Publix and a Walgreens plus the Premium Outlets beside you. You'll not be disappointed here!
from Singapore, Singapore
Submitted on 24-10-2016
We went to Orlando in a big group - 8 adults and 4 children. Between us, we booked 2 one-bedroom, and 1 two-bedroom units at Tuscany Village. There are 7 blocks in total, and one of them was undergoing painting maintenance but was mostly unintrusive, other than machine humming and equipment trucks that were parked discreetly. We were all placed in Block 3, which was very helpful as the property is so big that it would have been frustrating to have had to walk the distance between blocks. The r... Read more
from
Submitted on 25-10-2016
We rented a condo in St. Pete and decided to drive into Orlando for our daughters birthday surprise. Resort was amazing. Service was above and beyond. We loved the food served at the bar, the drinks were also delish/refreshing, our kids enjoyed the many activities by the pool and the pool was huge! Our room was spacious, well kept, clean and we enjoyed overlooking the pool in our screened in balcony. We would love to come back to stay a little longer! Would highly recommended!
from Pflugerville, Texas
Submitted on 25-10-2016
My new wife and I stayed 5 nights last week. We were totally amazed at the quality of the room and facility in general. We came into our room with a gift basket waiting congratulating us on our wedding. We stay in items often and I have to say this was the most comfortable bed we've ever had. The only thing to remember is this is a full service hotel so if you don't want someone in your room be sure to hang the do not disturb sign. Great location etc. Will definitely stay here again.
from Hollywood, Florida
Submitted on 25-10-2016
Clean hotel, great rooms,nice pools. Small gym but a new one was under construction. Only real problem was , starting at 8:30 am, our room phones kept ringing with very pushy sales people calling, trying to set meetings for some type of time-shares. 4 calls before 9:00 am. Super annoying.
from Nashville, United States
Submitted on 26-10-2016
We used the resort mainly for sleeping but had a late night meal Friday upon arrival which was convenient. Sunday night we used the pool and hot tubs and again the pool bar was open late which was very convenient. There was a DJ out on the pool deck late which was night for the people using the pool.
from Federal Way
Submitted on 29-10-2016
This is my 2nd time staying at this location, but the first for the 3 girlfriends I brought along. They were very impressed. And I was again pleased with all aspects of this place. The staff are friendly and helpful and the grounds and suites are gorgeous. The location is close to everything. We will definitely come back.
from
Submitted on 29-10-2016
Beautiful, clean, comfortable, relaxing, etc. Family friendly. Close to Universal Studios and Sea World. Walking distance to outlet mall. The pool is gorgeous, with a bar and deli restaurant near. Frequent activities poolside. Secure, gated resort. Nice walking / running path (almost 1 mile long)around a centrally located pond.
from Toronto
Submitted on 30-10-2016
excellent service at this hotel, great location, close to Walt Disney World, Sea world and universal studios theme parks....free movie rentals, 15min from International drive restaurants like the crab shack and steak houses
from Port of Spain, Trinidad
Submitted on 01-11-2016
Stayed at this resort for 1 week with my husband, my sister and her family our parents. We had a 2 bedroom with adjoining studio! we had enough space for everyone! The room was well maintained but they missed our cleaning day due to a mix up... we lacked a few items but received them when we called housekeeping. I do believe they need to pay more attention to cleaning personnel though so the basic supplies should be in the room when persons check in... There are a lot of activities to do on the... Read more
from
Submitted on 01-11-2016
Melissa at the lobby who escorted us on the shuttle was awesome. She let the kids push the gas on the Golf Cart and they had a blast they always pointed her out when we seen her on property. She was always friendly and had time to say hi! Anthony at the Front Desk was awesome talk about customer service!!!! He had it and he got us in our room an hour and half early just in time for our reservations at the Rain forest Cafe. This Resort aims to please and my Fiancee wishes we could have taken the ... Read more
from chelsea
Submitted on 01-11-2016
Going to be very sad to leave this hotel. Room was lovely, the reception staff were so helpful and friendly. Cleaner came in every day. We stayed in block 7 , 8th floor facing the lake, Fantastic view. The free DVD rental is a nice touch, as is the movie played outside at night by the pool. We came with no car rental and thought it might be difficult to get everywhere, but we were advised to get Ubers everywhere and it was so convenient, almost like having our own vehicle. Our room had a small... Read more
from
Submitted on 01-11-2016
My pleasure to have stayed in a 1 bedroom unit at this property. Everything was well above average quality. Our building had just been renovated and was beautifully appointed. The grounds are georgeous, the staff extremely well trained and attentive. The location is convenient to most everything. Can not say one ba thing. Rate it a 10! Also, tons of activities if you are traveling with children.
from
Submitted on 02-11-2016
What an amazing stay! The staff was friendly and helpful. They let us check out an hour later. The room was so comfortable, decorated with style. The spa tub was relaxing. The kitchen was modern with full sized appliances and a washer & dryer. The pools were spectacular with a huge waterfall feature. The grounds were well maintained and clean. Truly a fantastic resort, worth the price.
from Arlington, Tennessee
Submitted on 03-11-2016
We were in awe of this property from the moment we entered. The grounds and property is very beautiful and well maintained. There was construction going on at a few of the buildings, but noise and obstruction was very minimal. The property also seemed secure and safe. You needed your room key to get in or you had to stop at the front gate to be allowed entrance if you didn't have a key. The staff is the most professional I've encountered. They're very helpful, friendly, and attentive to the gues... Read more
from
Submitted on 04-11-2016
Is really difficult to find something bad, the staff is really helpful the situation is really close to the outlets. Maybe just one thing the fontaine at the bar at the lobby... after 8 o'clock close this think! When you try to speak with your friends is really bad.
from Fort Lauderdale, Florida
Submitted on 05-11-2016
Great service, and value. Paid $107 for a fully equipped studio and it was spotless. Staff is incredible; especially Alberto at the valet services. Thru me in a golf cart and chased down my Epcot shuttle. Saved me 2 hour wait for next shuttle. YOU ROCK HILTON...SEE U NEXT TIME!
from Avon, United States
Submitted on 05-11-2016
Construction area unsafe.... Sidewalk closed in front and back of building. Must walk in roadway to get by. Area not fenced in, children could wander in construction area. Construction equipment not placed in fenced in area during weekend. Anyone could have access.
from Liverpool
Submitted on 06-11-2016
Had a good 10 nights at Hilton GVC. We have stayed there a few times and like building 6, however this was closed for renovations. We were put in building 4 with a lake view 7th floor which we were happy with as you usually have to pay a supplement for a high floor. However we were quite close to the car park of the outlet mall and there was often the sound of screeching cars especially at night. There was a lot of noise from the pool area which we weren't sure if it was the pool pump equipment ... Read more
from
Submitted on 09-11-2016
This is probably the most convenient hotel one can stay at if planning to shop at Orlando's Vineland Premium Outlet. Building 5 has just been refurbished and smells like new, and Building 6 is being worked at, although no noise can be heard by neighbor buildings. Both are really close to the Outlet's side entrance. Pools and summer activities are also fine for kids, although there are better hotels if you are traveling with the small ones. Hint: most travel websites will not offer you the 2 bedr... Read more
from Charleston, United States
Submitted on 09-11-2016
The service at the holel and the appearance of the facilities are close to excellent. The overall rating has the potential to be elevated to excellent service, provided the customer courtesy issue with reporting service issues is improved upon by providing a response courtesy call with an estimate on how long it will take to resolve an issue reported.
from Olathe, KS, United States
Submitted on 09-11-2016
Great check-in. We asked for were given an room in a recently renovated building with a great view. Had one issue which was resolved quickly. Unlike DVC, all the kitchen items (knives,silverware, pots, pans) were all in the suite. We'll be back again!
from Cottage Grove, Minnesota
Submitted on 10-11-2016
We came down on a free couples vacation to review the property. Here is what we found great about this Hilton property: staff, location, pools, kid friendly, for adults, close to Disney World, Sea World and Universal Studios. Right next door to massive outlet mall! Restaurant prices very reasonably priced like back home. Great for a couples get away or family vacation. We are coming back for more stays!
from Montgomery, New York
Submitted on 10-11-2016
Great place for couples and older people. Very comfortable and clean. Great place to just relax or shop. I loved the fact that there were very few kids screaming and crying and it was quiet and relaxing at the pool and hot tub. Close to shopping and parks. Overall a lovely stay.
from New York
Submitted on 14-11-2016
I Loved hotel & service is excellent. Staff Always helpful. Great park for the little kids. Lunch & dinner menu has a good variety of different choices so you don't get bored of the food even if you are eating there every day.
from Jacksonville, Florida
Submitted on 14-11-2016
Place is beautiful. Convenient to everywhere. Would definitely stay again. Staff was great. Property was recently renovated. Liked having two person jacuzzi in room. Hot tub by pool was awesome at quiet pool.
from Peoria, Illinois
Submitted on 14-11-2016
We came on a program that tried to sell time shares. They were not high pressure and accepted our decision. We did not take care of our reservations the way we should have. If we had to do again, we would have stopped at a grocery, but did not ask the questions that we should have. Beer is $5 a bottle, there is a Publics right across the way. The pizza on site was good and reasonably priced. Nice room, very clean, did not ask about housekeeping Close to about every thing that is nee... Read more
from Burlington, Vermont
Submitted on 15-11-2016
Stayed in high floor villa in building 4 that was recently refreshed- very comfortable! Can easily get around without car and near I-Drive. Very clean and quiet with full kitchen and lots of space. Discount theme park tickets available if willing to sit through timeshare presentation.
from Costa Mesa, California
Submitted on 15-11-2016
This is a great hotel for the family visit. They have all the comfort of a Hilton and the amenities of an apartment. I also loved their pools, they are beautiful. I rented a car for this trip because I couldn't figure out the taxis and shuttle systems. Be aware of that because there is some monopolization going on. The Hotel has shuttles going to some amusement parks. They are neither cheap nor very convenient. This Hotel is not that close to the amusement parks. But it is a nice and affordable ... Read more
from Bedford
Submitted on 16-11-2016
We spent 2 weeks at this hotel in September 2016. We were in block 6 on the 7th floor. The apartment was very modern, spacious and comfortable.All the staff were pleasant and helpful and very laid back. We ate in the deli and at the bar restaurant sat both at the bar and at the tables round the pool and also ordered a pizza from the pool restaurant at the second pool. All very good. The lake the blocks are positioned round has cormorants, ducks, ibis and turtles. We sat on the balcony watching t... Read more
from Blandinsville, IL
Submitted on 16-11-2016
The grounds are very pretry. The unit was small...we had a one bedroom unit. We were told that it had been recently upgraded, however there was chipped paint in the living room and kitchen. Very thin walls. We could hear the neighbors in the next unit. Staff was friendly. Pools are great. Good, yet typical, resort food. Great access to the outlet mall. Our first night the fire alarm randomly went off at 4:00am. It shut off as quickly as it started. When we brought it to staff's attent... Read more
from Las Vegas, Nevada
Submitted on 16-11-2016
Love this property. Staff is great, helpful and friendly. Nightly events and beautiful property. The pizza joint has incredible wings. The rooms we very clean and the housekeeper was extremely attentive. Will stay here every time.
from United States
Submitted on 17-11-2016
I've never experienced such a high level of service from the entire resort staff during our stay. The rooms, restaurants, bars, pools all a 10. I don't believe either pool is designated one way or another, however, there is a smaller pool at the pizza/bar which was quiet and relaxing as the bigger pool seemed to be more active.
from
Submitted on 18-11-2016
We enjoyed our stay here. The bell staff, front desk and the food & beverage staff are wonderful. They make you feel like you are an old friend coming home. Some guest need to learn manners, but other then that the property itself is wonderful.
from Las Cruces, New Mexico
Submitted on 21-11-2016
We have been HGVC members for years and have visited The Tuscany location yearly, when possible. I usually leave a review when departing but was told I would receive on via e-mail this past time. I left on Nov 10th and haven't received anything yet so will write now. As always, we were most pleased with all the services. Want to give special recognition to the following: Aldaberto and Melissa of the room staff, Jennifer & Robert on desk duty. The lady checking us in on the 3rd was gr... Read more
from Edmonton
Submitted on 21-11-2016
Great time, fantastic location, awesome pool. Rooms are very clean and beds were comfortable. Tub was huge and the screened in deck was very nice. Within walking distance to shopping, restaurants, and grocery store. Well lit at night and swipe cards to get in through gate.
from Rockledge, Florida
Submitted on 22-11-2016
The rooms are nice and clean with plenty of space. Pans and knives are cheap, but they work. It's easy to burn your food on the pans. The pools are warm enough to swim in, even if it's chilly outside(which it was when we were there). My kids loved playing around in the zero entry end of the pool. At the main pool, the staff was nice and had different things going on to entertain kids and adults. Overall, a great time!
from Playa del Carmen, Mexico
Submitted on 22-11-2016
We were told we would get a recently renovated room with a view. I believe it is recently renovated but our view is the top of a palm tree. I hate rooms that are dark with no natural light....we have to turn on all the lights even in the morning. The patio gets no sun so too chilly to sit out there. I asked if I could have a package delivered here but they neglected to tell me about the receiving package fee and the $10 a day storage fee if I don't pick it up right away. The fridge is lousy at m... Read more
from Fairfield, United States
Submitted on 23-11-2016
Excellent hotel ,clean, luxury, friendly staff, wi fi, big screen TV's in family room and bedroom. Free movie box rental service on new movies. In walking distance of premium outlet mall. The swimming pool was nice. There are activities for guest on a daily bases.
from Garden City, Idaho
Submitted on 26-11-2016
This is primarily a timeshare resort. The staff although polite and courteous was not all that helpful at times. The services offered are adequate if you consider it is a timeshare and not a resort. The most aggravating and discussing aspect of this establishment is the concierge service which is staffed through Expedia. The staff there was inexperienced not knowledgeable and unable to be helpful to most of our party. Lost our Disney tickets, booked a wrong tour even though we paid for a dif... Read more
from Brisbane, Australia
Submitted on 26-11-2016
This hotel has an excellent location, close to the theme parks and just right behind is the premium outlet. The rooms are clean and the bed is very comfortable. Best of all they have daily activities like beer and wine tasting, karaoke nights and so on near the pool area. Great choice for a long stay.
from Mansfield, Texas
Submitted on 27-11-2016
When visiting Orlando feel free to stay at Hilton. Love the hotel, next to an outlet mall my favorite shopping. Food choices on-sight. Guards at night for safety. Room was nice with screened in balcony. I was able to sit and look at the water without fear of bugs. Room was spacious and grounds were beautiful!!
from Fort Myers, Florida
Submitted on 28-11-2016
I stayed on this property after working in Orlando all day, the location was convenient and the price was reasonable. Definitely a resort style - they try to sell you on a free breakfast that includes a 90 minute sales pitch. I passed. I had a king studio on the first floor of one of the buildings. The room was clean and comfortable. My only complaint is that here was a door connecting to the next room over, where the neighbors were having a rather loud evening. The walls were a bit thin, but th... Read more
from Meadville, Pennsylvania
Submitted on 28-11-2016
Nice hotel, clean rooms, large pools and a walk across the street to the Outlet Mall if you enjoy shopping. Our room was located across from the parking ramp of the mall. Horns, car alarms, screeching tires, loud music and people yelling were heard thru the night. Get a room inside facing the lake or away from the parking ramp or you won't get much sleep. Driving around was interesting...keep your insurance current. We weren't involved in any accidents, however there were a few close calls.
from
Submitted on 30-11-2016
Our family of six loved the size of the 2 bedroom suite. It was very spacious. The parking lot fills up quickly and was sometimes difficult to find a spot close to our building. The location is great! Directly behind the hotel is a large outlet mall.
from Leesburg, Virginia
Submitted on 01-12-2016
Fantasy stay at HGVC Tuscany. Our 2 bedroom suite was clean and spacious. The staff was warm and welcoming and the location proved to be central to Disney, the outlets, and I Drive. Big thanks to Rob in Guest Services for helping us to find the right room for our stay! We will be back!
from
Submitted on 01-12-2016
The Tuscany Village is a slice of heaven. Beautiful gardens and lake. Nice walk-way around the lake for a leisurely stroll. Magnificent fountains throughout the grounds and pools. Just a lovely get-away. We didn't want to leave.
from Manteno, United States
Submitted on 02-12-2016
From pulling in to the gate until checkout, I was always pleased with the staff. They make you feel special. Very nice facility was well kept and modernized. The location is near everything vacationers want. You don't have to leave the property but if you do, it is easy.
from Memphis, United States
Submitted on 01-12-2016
This hotel is really top notch. The rooms are high end and we totally enjoyed our stay. The staff couldn't have been more helpful and were on top of everything. The location is perfect and close to all events. We also appreciated the gate and the security of the hotel.
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