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Embassy Suites by Hilton Orlando Hotel International Drive/Jamaican Court

Orlando, FL, US (MCO)

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Based on 1418 reviews
The hotel is a full-service all-suite high-rise hotel conveniently located less than one mile from the Orlando Convention Center.
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Embassy Suites by Hilton Orlando Hotel International Drive/Jamaican Court
8250 Jamaican Court, Orlando, FL US 32819

Experience the comfort of home away from home. After a long day at the parks indulge in a relaxing dip in the outdoor pool, or a wind down in the whirlpool. The Embassy Suites Orlando Hotel International Drive/Jamaican Court also features a fitness center for it’s guests. Located within walking distance to area shopping and dining on world famous International Drive, and just a few minutes from popular Orlando area attractions.

Each of the spacious, two room suites, have recently undergone a multi-million dollar renovation. All suites feature a living area as well as a private sleeping area with two double beds or one king bed, flat screen televisions, sleeper sofa, microwave, refrigerator, wet bar, phone, data port, in-room safe, iron and ironing board, hair dryer, and more. For your convenience the hotel also offers an extensive room service menu.

Hotel Amenities Include:

  • Complimentary WIFI
  • Complimentary full breakfast daily
  • Manager's Reception featuring your favorite beverages
  • Swimming pool, fitness cecnter, and whirlpool
  • Free scheduled transportation to Universal Orlando®, Sea World®, Aquatica, & Wet ‘N Wild
  • Gift shop, laundry facilities, & dry cleaning
  • Concierge desk for attraction tickets, transportation & more

As an Official Partner Hotel of SeaWorld Orlandoguests also enjoy:

  • 10% off on the following dining options: SeaWorld's Sharks Underwater Grill, SeaWorld's All Day Dining Deal and Aquatica's All Day Dining Deal
  • 10% off purchases of $50 or more at: Friends of the Wild at SeaWorld and Kiwi Traders at Aquatica
  • Complementary UPGRADE to Quick Queue Unlimited at SeaWorld

  • Babysitting (+)
  • Business Center (+)
  • Car Rental Desk (+)
  • Conference Rooms (+)
  • Connecting Rooms
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fitness Facility
  • Free Parking
  • Full Breakfast
  • Hair Dryer
  • Handicap Rooms
  • Ironing Board
  • Lounge/Bar
  • Non-Smoking Rooms
  • Outdoor Pool
  • Private Bath
  • Refrigerator
  • Room Service (+)
  • Sauna
  • Wheelchair Access
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1418 reviews
from Tampa, Florida, United States
Submitted on 21-05-2016
Our experience was the best by far. We have stayed on International drive a lot in the 25 years going there. The hotel staff we great communicators by text and phone. The room was very stylish and very clean. The breakfast buffet was tremendous. The evening get together was fun. Close to everying. I will be returning there soon.
from Southwest Ranches, Florida
Submitted on 22-05-2016
Check in was fine. You do have to pay for parking which self park is $12. That should have been included in the fee. The room we stayed in smelled like smoke when we first arrived. They sent housekeeping up to the room & they delivered a scented spray. We really didn't want to go through the trouble of changing rooms so we just dealt with it. It was very loud through the night with the highway sounds, cars, trucks etc. Breakfast was ok, staff was helpful. Probably won't be staying there again.
from Winter Haven, Florida
Submitted on 22-05-2016
First of all let me start by saying that customer service was outstanding! Ashley, Mrs. Dee, and Jesse were Awesome! Thank you all for making our stay fabulous. It really makes a difference when you arrive and the valet workers are excited about being helpful and they go out of their way to assist you. My family loves Embassy Suites and this visit was great as usual. We will definitely stay her again.
from Den Bosch, The Netherlands
Submitted on 23-05-2016
Pro´s: Staff is nice and polite, breakfast and complimentary happy hour is good and location is only 10 min shuttle drive from conference center. Room is clean, so are the beds, shower and toilets. Con´s: The hotel looks and feels really outdated. The pool is really tiny and during my stay I did not see anybody going in, and reason being is probably that it is not only very small but once you go outside it smells and it is very noisy with cars passing by. So definitely not your typical Orlan... Read more
from Coral Springs, United States
Submitted on 24-05-2016
I loved this hotel. It is beautiful and the room was spacious and clean. Breakfast was delicious. Loved the complimentary evening reception. Wonderful experience! Would recommend this hotel to anyone traveling for business, as well as families traveling for vacation.
from Miami, Florida
Submitted on 02-06-2016
The hotel has a very convenient location, checking-in was very quick, breakfast and evening drinks included are nicely done, the staff is courteous and friendly, the property (rooms and common areas) is spotless clean and they continue to take care of you via SMS offering help to have a more pleasant stay. I would not ask for anything more
from Nashville, Tennessee
Submitted on 02-06-2016
The location of the hotel is perfect for all of the restaurants and attractions around town. The hotel is clean and the rooms are very nice. All of the staff is very friendly and helpful. I loved the complimentary breakfast and happy hour as well!! Worth the money! !
from Vega Baja, Puerto Rico
Submitted on 04-06-2016
Room was clean nice fitness room breakfast delicious you don't have to go spend money eating breakfast they have everything you need the staff very helpful they care about you staid parking is safe near all parks
from Harvey, Louisiana
Submitted on 04-06-2016
make sure you check your safe when you arrive. we did not check it until we were ready to leave for Universal and it was locked. called front desk to open it and they said someone would be right up. waited 20 to 30 minutes but had to leave for park. when we returned, $80 was STOLEN from my daughters bag. they told us nothing they could do. we could file a non-emergency report with sherriff's office. they are only open from 8-5. so we would have had to wait around and miss our family vacation. it... Read more
from chicago
Submitted on 05-06-2016
Hubby and I selected room #811 via Hilton Honors which is the highest floor at this facility. We stayed for 3 days prior to our cruise out of Port Canaveral. It was a good room location, and our view was of part of the highway and part of International Dr. Very beautiful to see at nighttime. Location was great for us and great restaurants are walkable (Uno's, Fogo de Chao, Longhorn Steakhouse, Outback, etc.). Even Walgreens is about a 1 block walk, if you're so inclined. We used the I-Ri... Read more
from Raleigh
Submitted on 15-06-2016
We typically stay at this hotel when we are in Orlando. It's consistently clean and inviting and we have never had issues with our room. The hotel is continuously working to improve upon the facilities to keep the property fresh and relevant.
from San Antonio, Texas
Submitted on 16-06-2016
Great service, great breakfast, but small beds, hard to sleep 2 people, even if it's kids. Never mind 2 adults Had a problem with A/C and was fixed the very next day in the hours I requested. Really god service
from Washington DC, District of Columbia
Submitted on 19-06-2016
the location of this hotel is near every eating establishment known to man very very friendly staff good breakfast in the morning in a nice setting afternoon happy hour fitness center is on the small side but has all one needs
from Mumbai, Maharashtra, India
Submitted on 20-06-2016
Had a pleasant 3 Nights stay here.Great service at Breakfast & Happy Hour in the evening were the highlights of our stay.Room was fairly spacious with agreat view of the Orlando eye.Would surely come again.
from Huntsville, Alabama
Submitted on 21-06-2016
You will enjoy your stay at this hotel. My wife and I were treated with great respect and care. Our needs were met as soon as we asked. The hotel room was very clean and neat each day. The breakfast was an excellent spread!!! If you are staying in Orlando and want immediate access to International Drive and all of the best restaurants this is your hotel!!!!
Submitted on 25-06-2016
Hotel is what you would expect from this chain. Great location for us with lots of lesser attractions and restaurants within walking distance. Have to pay to park which I think is a rip off. That's why I dinged them a star. Also, room wasn't ready at 4, which is check-in time.
from Navarre, Florida
Submitted on 27-06-2016
We stayed at the Embassy Suites for our annual Orlando vacation. The hotel is very clean and modern. The staff was very friendly and helpful throughout the stay. I initially had an issue with the digital key (smart phone) and they resolved the problem quickly. We also had a minor issue with the AC , but a maintenance technician was at the door within 10 minutes of calling the front desk. He quickly fixed the issue and was very friendly and professional. By the way, this was after 10PM. The only... Read more
from Lutz, Florida
Submitted on 27-06-2016
Great hotel. Will be back. Great breakfast and evening reception. All our needs were met upon request. Room service was also great. Walking distance to everything including entertainment. I loved it!!!
from clemson, sc
Submitted on 28-06-2016
I recently stayed at this Embassy Suites for a conference. Rooms were recently renovated and are beautifully decorated. Lobby area was clean and workers were finishing up construction on a small store. Definitely met my expectations for an Embassy Suites, and I especially want to shout out to the excellent staff that made my stay exceptional - Ehab who greeted everyone with a warm smile and tasty omelet each morning, and Joel, who had a refreshing beverage and "welcome back" every evening at th... Read more
from Fort Lauderdale, Florida
Submitted on 28-06-2016
This location just completed a renovation. All new carpet, furnishings, paint, etc. I received a free upgrade to a corner suite. More space was great, but bedroom was a bit warm due to all the corner windows (which had view of interstate). Sliding door between bedroom an "living room" is mostly frosted glass, so light pours in if one person is watching tv while someone else is trying to lie down. That said very clean, nice staff, and got to love the free breakfast, and free wifi.
from Melbourne, Florida
Submitted on 02-07-2016
A great place. Great staff. Great amenities. The breakfast is awesome!!! Hotel staff is friendly and helpful. We especially appreciated an early check in with ease!! Free drinks and appetizers were fantastic to make it before dinner. Will be staying again!!!!!
Submitted on 03-07-2016
If your in the area this is a great location to stay and go see Eric Von perform at Margaritaville in Universal City Walk or catch him at Jakes American Bar. Not sure when he's performing there so check his schedule at This hotels staff is awesome and so is the complementary happy hour. And after a night or listening to Eric play the breakfast in the morning is amazing!
from County Tipperary, Ireland
Submitted on 08-07-2016
Just back from a 14 night stay in the Embassy Suites, Jamacian Court, Orlando. Yet again we (2 adults & 2 children age 10&12) had a fabulous holiday, thanks to our lovely stay at the Embassy Suites hotel. We were greeted a lot later than we had anticipated by extremely friendly staff and nothing was a bother! We enjoyed very friendly, helpful staff throughout our stay. We received regular texts from the front desk checking we were happy with our stay - lovely touch!!!! The friendly staff, ... Read more
from Quitman, Georgia
Submitted on 08-07-2016
Nice hotel, great price, great food, complimentary happy hour was good, half of the pool is inside and the other is outside, room was spacious but bath tub was peeling in the bottom really bad. They tax the parking fee so you pay $15.98 for self parking instead of $15.00. Other than that great choice.
from Alpharetta, United States
Submitted on 09-07-2016
We decided to swing through Orlando and visit HP World last minute on our way home from vacation - so I booked the hotel only hours before arriving, but despite getting in extremely late and being clueless about how we'd get to/from park, purchase tickets, etc., the hotel staff greeted us at 1 a.m. with smiling faces and tons of helpful advice on making the most out of our Universal trip. The rooms were very nice, breakfast was good, and we were so close to the park - only wish we could've exten... Read more
from Bempton, United Kingdom
Submitted on 10-07-2016
Vice nice Hotel opposite I drive 360, Sea life Centre and Madame Tussauds . Plenty of restaurants, shops nearby. I trolley stop 11 or 12, passes not available to buy at this hotel can be bought at one of their other hotels further along International drive. A warm, friendly welcome when I checked in, all staff very helpful. Nice Lobby, comfortable furniture to sit and relax or hold a Business Meeting. Breakfast area incorporated into this with a circular bar with televisions mounted on it. My su... Read more
from Hephzibah, Georgia
Submitted on 10-07-2016
We loved our stay and would definitely stay there again. The hotel lobby was very pretty. The breakfast was good and we all liked the omlet station. Hotel is in the middle of everything with great restaraunts near by.
from Katy, United States
Submitted on 10-07-2016
Some of the staff was very helpful and polite, but then at the end of my stay; I encountered a very rude lady. I must say that customer service is not high on the list for all the staff members. I did not feel appreciated as a Diamond member. Also, during my stay on the premium room floor, the vending machine worked one time..
from Orlando, United States
Submitted on 12-07-2016
Complimentary breakfast and happy hour is great. Beats other hotels hands down. The bedroom vent for air conditioning was just ok. The living area air conditioning was more than great. I have stayed at other Embassy Suites and enjyted all mt stays. Overall I give this hotel an A-.
from Pensacola, United States
Submitted on 13-07-2016
The hotel was great value. We were able to get cook to order breakfast and snacks during the reception hours. I will stay at this hotel in the future and would recommend this hotel to others in the future.
from Winston Salem, North Carolina
Submitted on 14-07-2016
This is our seventh time visiting Orlando, FL but first time staying at this hotel. I have always liked Embassy Suite because of its room layout with double doors to keep lobby noise out of the bedroom. Like all Embassy Suite you have a sleeper sofa, small refrigerator, and microwave in the front room which are very convenient if you bring extra guest or children. Like all Embassy Suite it has free breakfast from 7:30-9:30 AM with its signature custom-made omelettes plus a bit more items than a ... Read more
Submitted on 14-07-2016
The staff was great, the accommodations were also great. The hotel was as nice as Hilton Properties normally are. The breakfast was always very good. I would definitely stay here again on our next trip to Orlando.
from Plantation, Florida, United States
Submitted on 17-07-2016
Embassy Suites is my favorite hotel to stay with, however of the ones I've stayed in this one has the smallest rooms and a tiny bathroom. Our view was great (right by the Orlando Eye and the front of the hotel). The pool was great because it featured an indoor and outdoor portion that you could swim right through and under to get to each side. Breakfast was great, as always, and happy hour is my favorite part. The location was central and nice and overall a great location. My only complaints are... Read more
from Springfield, Virginia
Submitted on 17-07-2016
Let's start with fast and friendly check in. Then my room was like a luxury suite. It was so clean you could eat off the floor. Then the happy hour in the lounge was a much needed break. Complimentary drinks are always a plus. That night sleeping on that mattress was like heaven. Finally, the complimentary breakfast was over the top. It had something for everyone. Best hotel stay ever. Worth every penny.
from Kernersville, NC
Submitted on 20-07-2016
We stayed here for 5 days while visiting Sea World and Universal. We stay at Embassy Suites quite often (it is our preferred hotel), but this one was not quite as nice as others. Pros to this hotel: good location, decent breakfast buffet (although pancakes were usually quite tough and hard), evening reception with a nice variety of snacks, nice pool area, and suite-style rooms. Cons to this hotel: We could not get Hilton Honors benefits, because we used a travel agent to book our room. Scheduled... Read more
from Tampa
Submitted on 20-07-2016
Great hotel and location the staff at breakfast was great and even the manger evening reception was excellent room was really nice had a corner suite much biger then the the other rooms thank you you you
from Conyers, Georgia
Submitted on 21-07-2016
Although my room was nice, the vents in my room were dirty. When I asked the staff about it they were very kind, but no one ever came to clean them within the 4 days that we were there. Having asthma, I can't sleep with all the dust so I had sleepless nights. The breakfast was very good and so was the location.
from Birmingham, Alabama
Submitted on 22-07-2016
Rooms were very nice and spacious. Breakfast was awesome. I would recommend a kiosk for things like omelettes like some of the other Embassy Suites. Only downside, this location does not offer shuttle service???. This required us to use Uber a few times, but there are several restaurants and other attractions within walking distance. Overall, still an enjoyable stay. It will always be my Embassy Suites of choice when visiting Orlando.
from Tipp City, Ohio
Submitted on 23-07-2016
Horrible, this particular embassy was the worst we have been in for the last 25 years. Room was very outdated, small, and dirty. However, the breakfast especially the chef at the cook to order section was great.
Submitted on 25-07-2016
It is beautiful & huge here. Free Happy hr but no where to dine in the hotel. You have to order room service which is a bit more pricey. I just found that odd. But it is 10 min away from Universal. The room is lovely. Living room when you walk in, the middle is the bathroom, and then the bedroom with a great view.
from Pittsburgh, Pennsylvania
Submitted on 25-07-2016
Roomy with two large beds in separate bedroom, pullout sofa in living room with additional lounge chair used for sleeping. Two grandparents and two teen boys. All bedding provided. Jack and Jill bathroom.
from Brooklyn, New York
Submitted on 26-07-2016
Stayed at the Jamaican Court to celebrate my son's 16th birthday at Universal. This location was perfect for proximity to the parks and directly across from the excitement of the Orlando Eye and many wonderful dining options. I used points for my stay and we had a great room on the top floor perfectly placed on the corner. Our view at night to the "Eye" were dazzling. Great restaurants abound all walking distance, we enjoyed Yard House and Sugar Factory the most. Free shuttle in the morning to U... Read more
Submitted on 26-07-2016
The hotel was as expected. Great service, and adequate breakfast. Great location. Rooms a bit on the small size though. Need to serve something to eat a bit more substantive for the evening breakfast. Open bar is good
from Maryville, Tennessee
Submitted on 26-07-2016
We had a terrible time getting towels to our room each day, even after putting out the no service sign. Housekeeping would come in no matter what we said. Our portable wifi disappeared out of our belongings while we were there. We reported all the issues to management but it only fell on deaf ears with responses of " we are sorry this has happened". Promises to make things better never happened. The only redeeming quality was the breakfast which was phenomenal. But still not worth all the troubl... Read more
from Algonquin, Illinois
Submitted on 28-07-2016
Great location by International Drive which was close to parks and walking distance to convenient stores, restaurants, & shopping. The hotel was very clean, quiet, rooms were cleaned-beds were made and restocked w/ towels & soaps daily, friendly staff, complimentary hot buffet style breakfast, comfy beds, microwave w/ fridge in room, swimming pool was nice stocked with towels, complimentary drinks between 5:30-7:30 P.M., & laundry facility was available for $2 in quarters or credit per load. ... Read more
from Pereira, Colombia
Submitted on 30-07-2016
Great place !! Excellent breakfast buffet. Nice space in room. Minutes away from Universal. Clean rooms. Nice service and front desk.Nice indoor outdoor pool. The only bad thing is that the room had a connecting door with another room. The air-condition was not very cold.
from Tampa, Florida
Submitted on 30-07-2016
I have stayed at many Embassy Suites and I have to say this was less than what I was use too. For the price the hotel was not up to a standard that I was use too. The staff was somewhat helpful but not what I am use to for being a diamond member. No upgrades were offered and I was never recognized as a diamond member. The room was small and had a weird mildew smell inside but since they were sold out we could not change rooms. I would never stay here again and would not recommend this for anyone... Read more
from Jacksonville, Fl, United States
Submitted on 30-07-2016
This hotel was close to all of the venues that I needed to conduct business, and for nourishment opportunities before retiring for the night. They need to take away the self-parking fee that was assessed for it amounted to an unnecessary expense that was aggravating besides inconvenient. Is it possible for hot water somewhere in the dining area for those who drink hot tea or so?
from Brisbane Austrealis
Submitted on 31-07-2016
My husband and I stayed here for 5 days in July. We were very happy with our Suite, it was very clean - having a coffee machine and fridge a bonus. I made use of the gym, it had everything I needed. The location of the hotel worked well for both of us. My husband was close to the convention centre, and I made use of the trolley buses up and down International Drive. The complementary drink and snack at the end of the day before dinner was very welcome.
from Orlando, Florida
Submitted on 01-08-2016
Amazing hotel definetley awesome. The staff was great and the clean the room was amaze me. Thanks yo every body on the hotel that took care of us. We will visit again soon this hotel. My kids and wife loved it
from Athens, United States
Submitted on 02-08-2016
I have been in many hotels over the years and this is not my first Embassy Suites experience. However, this is the first hotel stay where so many things were wrong and unacceptable. Front Desk. Mostly nice people though refused to answer the phone (repeatedly) when my husband was trying to find out if they had a hotel gym because that information was missing from their hotel information book. They also didn't answer the phone when my husband wanted to complain about the maid service. Maid S... Read more
from Central Florida
Submitted on 03-08-2016
The Embassy Suites is a very nice hotel with a great complimentary breakfast buffet. The weight/exercise room is a little small but it is still very good for those who like to work out. I was caught off guard that when I arrived I noticed they are now charging $15 dollars a day to park for guest staying at the hotel. That was upsetting. I realize other hotels do it, but that was something that made a difference between the Embassy and others. The hotel has recently gone through a remodel and t... Read more
from Margate, Florida
Submitted on 04-08-2016
This is a typical Embassy Suites building with atrium in the middle. Your living area is at the door as you enter with the bedroom on the back. Our room was clean and the bed was very comfortable. Paul Mitchell amenities are in the bathroom. The last time we stayed our room had a view of the Orlando Eye half a block away on International Drive. This time we looked out the side at another hotel. We could hear highway traffic. It did not disturb us but if you want to avoid that, request a room fac... Read more
from Lake City, Florida
Submitted on 04-08-2016
Very convenient location. Lots of food, shopping and tourist options within walking distance. Extremely nice staff. Enjoyable happy hour. Snacks seemed a little stretched thin but good for the most part. Nice pool area.
from Meriden, United States
Submitted on 05-08-2016
Okay so let's start with the positives. The complimentary breakfast buffet with cook to order omelets was great as was the complimentary evening reception. For breakfast I do wish they had coked to order pancakes, French toast or waffle maker as those items were prepared ahead of time and not good. For the evening reception would like to see popcorn, wings etc. The public areas of the hotel is gorgeous!! I did appreciate the upgrade to a premium suite. Now the negatives!! First it is crazy that ... Read more
from Pembroke Pines, Florida
Submitted on 07-08-2016
The hotel was clean. There is a free happy hour everyday at 5:30 . The employees are very nice at the bar , at the buffet, the cleaning crew, at the parking, at the registration...a full breakfast awaits you the next morning...You get a text message welcoming you and you can even check-in ahead of time if there is a room available. Future stays await me. Thanks.
Submitted on 08-08-2016
My husband and I loved this hotel and the location, very close to Mangos. The view from our room on the 7th floor over looked I-Drive and seeing the Orlando eye lit at night was simply beautiful. Upon check in I was acknowledged as being a Hhonors member which has not happened at other hilton properties. One thing I saw as "are you serious" prior to arrival I called to inquire about early check in. The response I got was that I could but it would cost an additional $50 dollars. No thank you to e... Read more
from Albany, New York
Submitted on 13-08-2016
Outstanding service. .whenever we wanted anything. .security and valet staff let's us know that my car door was left open. .breakfast was in varieties. ..any type omlete we wanted was made right away.
from Fort Lauderdale, Florida
Submitted on 15-08-2016
The front desk people is not friendly. I went down to the front desk to report a few problems in the room and when I start explaining the problems the front desk agent was sarcastic by saying oh 50% discount for you. while I was explaining the problems in my room another young lady got in the conversation and toll me don't worry about it. She shouldn't said something like that I left and they didn't fix the problems . Desk chair has a huge mark, missing door knob in kitchen cabinet , missing ... Read more
Submitted on 16-08-2016
I really like Hilton properties, particularly Embassy Suites. I was a little disappointed with this one. The main lobby/atrium was nice, but the rooms were smaller than what I'm used to and they were a bit dated. The back bedroom didn't receive much air conditioning and had very limited to no wi-if signal. Something else that caught us off guard was the $15/night parking fee (plus tax). Breakfast was good. The staff was nice anytime we interacted with them. The Front Desk Manager was also very a... Read more
from Somerset, United States
Submitted on 16-08-2016
This was an excellent hotel that I would definitely recommend to others. The room was very clean and the staff members were professional and accommodating to all of our needs. The complimentary breakfast was one of the best complimentary breakfasts I've had. The food was "real" and not those continental breakfast pastries and cereals you typically get at hotels. Definitely a great hotel!
Submitted on 17-08-2016
Just returned from an excellent break at Embassy Suites - again. Great service, fabulous views of the Orlando Eye & a marvellous breakfast! Lovely clean rooms, seem to have been updated since our last visit which many of the travel websites do not show in the UK - they still have images of the old rooms. Really useful separate second sink in addition to the bathroom area, made it much easier for 5 of us to share a suite & get ready in the mornings. Can't fault this hotel - just be aware that we ... Read more
from Rossendale, United Kingdom
Submitted on 17-08-2016
My wife and I probably wouldn't stay here on our own but it's absolutely brilliant for families with young kids. Our party was 3 adults and 4 children ranging from 8 to 15. We had 2 rooms for 3 nights and it was £60 per room per night. Buffet breakfast was included and had a good selection with made to order omelettes and fried eggs. For 2 hours each evening drinks are free. Rooms are basically small suites . A/C was excellent,shower good. Wifi decent in public areas but patchy in rooms,particu... Read more
from New Rochelle, New York
Submitted on 05-09-2016
We found the hotel a very good value. The hotel had everything you could wish for and it was pretty and in a good location. But what made it very special was the staff. Keandra and the rest of the staff did everything to make our stay amazing. Even when there were problems they addressed them right away and made everything right. we would go back here in a minute.
from Gulf Breeze, Florida, United States
Submitted on 06-09-2016
Great place to stay. Staff is very helpful and attentive. Close to attractions and good eatting places within walking distance. This location has meeting rooms which makes this a perfect location for small business meetings or training sessions.
from Odessa, Florida
Submitted on 06-09-2016
This hotel was very reasonable, great location, and staff was helpful. We initially were given a room with no thermostat but our request for a new room was taken care of quickly. The breakfast buffet is very substantial and free drinks are offered at the bar. The location is great in the middle of I-Drive action without the touristy overtones. This hotel would be great for business or pleasure!
from Grand Cayman, Cayman Islands
Submitted on 07-09-2016
The people out front helping with vehicles and luggage, and at the front desk, are all VERY nice, helpful, friendly, with fun attitudes; they obviously enjoy what they do and it reflects in how well they treat their guests. BUT ... the "Complimentary Internet" service is a myth. The signal is fine and strong, but they use some sort of AT&T WiFi system (I can't call it a "service"!) that refuses to authenticate you to actually let you connect to the internet after you correctly enter your Room ... Read more
from neptunenavigator
Submitted on 07-09-2016
My background is over 100 hotel nights per year for the past ten years. I have top status with three hotel loyalty programs. I chose the Embassy based on past experience, when they did not charge for parking. The staff was great, breakfast was good and the rooms were fine. I could have gone to any other similar properties next door to here. There were some heavy downpours from an oncoming tropical storm so I thought I would come here so I didn't have to leave the hotel by simply going to their b... Read more
from Savannah, Georgia
Submitted on 09-09-2016
Always love to stay here for business. Great service. Adam F. was so helpful and awesome. Great happy hour , very clean pool. Wonderful staff. The rooms are very clean and well updated. Very accommodating
from Vero Beach, United States
Submitted on 09-09-2016
Great place to stay but they do charge for parking. The food is so so I would eat at one of the restaurants near the hotel. There are some very fine places to eat but the reception is always great and the breakfast is to die for.
from Southaven MS, United States
Submitted on 09-09-2016
Hotel accommodations were good, but $15 to park in a lot where the gates don't work properly was a constant problem. Had to press the "help" button to get in or out. Complained and was given new room keys, and still didn't work.
from Melbourne, Florida
Submitted on 12-09-2016
Hotel was sold out. We let the front desk know about the ac and ant situation. They could have sent us to a sister property. Jessica at the the front desk was unhelpful and rude. No apology either. We were supposed to stay there for 2 days but checked out after the first day. This is kind of sad for a Hilton property
from London, United Kingdom
Submitted on 13-09-2016
I arrived at this hotel on a Saturday night to find it in a slight state of chaos. It is not surprising to find a hotel in Orlando full of children and this was full of families and very giddy children. Children in hotels usually find it fun to ride the elevators and run down the corridors and this is what I was treated with after being on the road for over 12 hours. However, I was greated by a very helpful front desk clerk who quickly checked me in and gave me information about the hotel. The... Read more
from Jacksonville, Florida
Submitted on 13-09-2016
Staff was wonderful so friendly, helpful, courteous and made great suggestions about activities we were not aware of. The rooms are spacious, spotless, my mom who is not east to impress thought the beds and bedding were perfect! The managers welcome was a nice surprise that we enjoyed and allowed us to get to know staff and others staying at this facility. Morning breakfast offerings were first class and the special omelet the chef made me was one of the best I have ever had. It impressed all of... Read more
from Oslo, Norway
Submitted on 14-09-2016
The hotel is situated in a very good location. There are many restaurants to choose from within walking distance. As the hotel is just off International drive it is easy to get around even if you do not have a car and want to use bus. There are also some tourist places within walking distance. The hotel shuttle for Universal stops at the hotel but in spite of having a ticket to Universal we could not get a place in the bus in the morning as it was full. The check in staff at the hotel were very... Read more
Submitted on 14-09-2016
Hotel was under renovation, but employees went out of their way to make sure we enjoyed our stay. Our room had already been renovated, and was very comfortable. Breakfast was not the normal breakfast spread since the kitchen was under renovation, but it was adequate. Hotel construction wasn't loud. Nice stay with my family!
from Orange Park, Florida
Submitted on 14-09-2016
I have stayed in several other Embassy Suites across the country and this is by far my favorite. The hotel is great and the staff is amazing. The breakfast was wonderful. Even though it was busy, we were able to quickly get a hot breakfast. The breakfast area was clean despite the many guests enjoying their meal. I really like this place and I will be back before the end of the year. This Brand has become my Brand of Choice by Hilton. Love it!!!
from Pennsylvania
Submitted on 16-09-2016
Upon arrival we were "upgraded" to a corner suite. 4 people were crammed tight in here. The parking fee is outrageous and the surrounding hotels in the same parking area have no fee. We also requested an I-drive view and got a parking lot view. No big deal, but a bad 1st impression. Speaking of the parking lot, the room key never worked for anyone. The call button was used so often that they just opened the gate without even speaking. It caused back ups and as very annoying. The room wa... Read more
from Istanbul, Turkey
Submitted on 17-09-2016
Embassy is all suit hotel brand. You have a seperate living room including mini kitchen. Close to everything. Happy hours stars at 17.30 drink and snacks. Rooms facing I4 is kind of noisy and try to get a room from another side.
from Philadelphia, Pennsylvania
Submitted on 18-09-2016
The hotel staff was friendly and helpful. Breakfast was excellent. The room was clean and bed was comfortable. This hotel is very convenient to International Drive. Walking distance to Many restaurants. Also I Ride Trolley was short walk to get and went right to convention center/ super cheap to ride as I bought a 5 day pass. Rode the I Ride Trolley all week many times as needed and traveled the whole strip on International Drive.
from Tavares, Florida
Submitted on 18-09-2016
The hotel is awesome. The room was clean and very comfortable. Excellent breakfast make to order. Awesome staff ??? they figured out it was my birtday and while I was at the table eating my breakfast they came to sing and congratulate me for my birthday, it was really nice from them, appreciated. I definitely will stay again.
from Central Florida, Florida
Submitted on 19-09-2016
Everything about this hotel is good except for the parking. Very clean, good accommodations, easy access to the interstate, and a number of local eateries and entertainment close by. I loved the free breakfast, modern appointments, and comfortable beds. Also liked the 'fridge and microwave in the room. And if you are an HHonors member, you get the free wireless service. I did not like the fact that they charge $12 a day for parking. This location is nowhere near downtown or in a congested ne... Read more
Submitted on 23-09-2016
Yolanda Mchayle our house keeper is so warm and friendly so helpful !! She literally goes above and beyond !Anything I needed she was happy to assist us . The location here on international drive is perfect ! There are restaurants and entertainment are literally across the street . The rooms here are very user friendly and cozy . I throughly enjoyed my stay here
from Nixa, Missouri
Submitted on 26-09-2016
My husband and I just returned home from a 9 evening stay at this Embassy Suites Hotel. It was a very comfortable stay and we would certainly stay here again. The morning breakfast for which this chain is known for was especially good. I wish I could remember the chef's name who so skillfully prepared eggs and omelets each morning. He was amazing to watch,as he would keep track of up to 10 orders on a single grill! He was so kind and cheerful interacting with those he was serving, and his... Read more
from Carrickfergus, United Kingdom
Submitted on 26-09-2016
Just back from two weeks in Florida. When we arrived in Orlando we spent three nights at the Embassy Suites by Hilton just off International Drive in Jamaican Court, and then returned for two nights before flying home! First time we've stayed here and we were very impressed! This hotel is within easy reach of everywhere you might want to visit but is quiet enough to get a good nights sleep as well. The breakfast is fantastic....everything you need from cereals to a hearty cooked meal! Suites are... Read more
from Northwich, United Kingdom
Submitted on 26-09-2016
Been at this hotel several times over the last 15 - 20 years, superb location , staff very helpful and friendly. A good breakfast ( eggs of descriptions, bacon,sausage etc, fruit, yoghurt and pastries) complementary drinks bar 2 hours at night, a good clean hotel and a great atmosphere, the rooms are very spacious but ours needed slight attention regarding some minor repair / preventative maintenance issues( bottom of door -bathroom cabinet feet need attention- I.e painting)all in all I would ... Read more
from Oak Lawn, United States
Submitted on 26-09-2016
Will look forward for another stay in this particular facility if I ever return to Orlando. Highly recommends hotel for anyone visiting the Orlando area who needs a hotel with a reasonable price. Easy to make reservations.
Submitted on 28-09-2016
Nice hotel. Did not care for the windows facing the interior walk way. The air conditioning did not translate well to the bedroom due to the thermostat being in the living room area. The breakfast bar was nice.
from Hilton Head, South Carolina
Submitted on 29-09-2016
Wonderful free breakfast with hot and cold sections and made to order omlet bar with very friendly chef. The free happy hour from 5:30-7:30 each night makes a nice way to unwind and if you don't want to go out to eat, their small kitchen area makes very nice pizza, sandwiches, chicken tenders at very reasonable prices. The staff is very helpful and customer service oriented. The living room with separate door to bedroom for king bed allowed the children to have their own area and bed with pul... Read more
from Phoenix, Arizona
Submitted on 30-09-2016
The staff were friendly and the room was clean and stuffed full of goodies. Breakfast was great as always..and i slept like a rock..the evening event was a great way to wind down..the appetizers were ok...
from West Palm Beach, Florida
Submitted on 09-10-2016
Great staff - accommodations - and staff. They we helpful and pleasant. They were constantly making sure everything was presented well and asked if I needed anything. They were in touch with their customers.
from Hartford, Wisconsin
Submitted on 09-10-2016
Friendly, relaxing, clean and a great value for a great price!! The staff are extremely friendly and helpful. The remodeling made it brighter and more upscale. The breakfast has something for everyone and then some! It was fresh with variety everyday. I will be back!
from Oregon City, Oregon
Submitted on 10-10-2016
Our group of Vietnam Veterans had the absolute pleasure of meeting at this hotel. We had incredible service by incredible staff. We started by setting up the reunion with Diane R. and Shawnte T. They made everything so easy and effortless for our meeting over a weekend. When Diane and Shawnte were gone for the weekend we were taken care of by Felix and Amine. The transfer of people was seamless and everything we needed and ordered was delivered without exception. I have set up many reunion... Read more
from Orlando, Florida
Submitted on 10-10-2016
Me and my family I stayed 2 days. The first day was great. The second day was a nightmare. There was a dirty plate that my daughter found. She didn't realize until afterward that there was a dirty spot in the plate. We told Felix Balarezo (the food manger) in which he took the plate but with somewhat of an attitude and mummers something under his breath (sounded very racial and provocative) This didn't sit well with me and asked if there was problem. He turns to me a states 'Yes if there is a d... Read more
from Melbourne Beach, United States
Submitted on 11-10-2016
Paid for an upgraded room and really received nothing in return. Had to pay for self parking. No sit down dinner restaurant. Excellent breakfast.Suite very clean and well stocked. Would probably look for another hotel on International Drive for my next stay because of the parking charge. Annoying $15 fee.
from Cocoa Beach, Florida
Submitted on 12-10-2016
I'm a coastal Floridian that evacuated to Orlando for a recent hurricane. Made my reservations 2 hours before arrival. When I arrived I knew check in would be packed and expected long lines and tired staff. Even though the storm was moving in and people were a bit emotional, the staff handled everything and everyone with grace and dignity. Even though there were lines of people, the staff still listened to people and made them feel safe and accommodated rather than just a number trying to get th... Read more
from Georgia Coast, Georgia
Submitted on 13-10-2016
Everything you need is there and available, the only thing I didnt like was the parking was too expensive, for doing my own parking. It was $5 less then valet but it wasn't worth it. Hopefully rates will go down for parking.
from Estero, Florida
Submitted on 13-10-2016
Spacious 2 room suites that are decorated nicely! Staff is friendly and offer advice of local area! Close to Universal and attractions on International Drive! Great breakfast from made to order eggs to waffles! Evening cocktail reception is good but busy on the weekend! Nice bar area with several tv's.
from Aurora, United States
Submitted on 15-10-2016
The people working in this EMBASSY SUITES made my stay the best hotel experience I have had anywhere! There is not a better staff of people at any hotel anywhere everyone is very courteous and professional and they are the very best at what they do!
from Dublin, Ireland
Submitted on 18-10-2016
We were a group of twelve and this was our second trip to this hotel and once again had a fantastic time.The staff were pleasant and helpful at all times.The hotel is well located on I drive and the suites are clean and good sized.A major plus is the complimentary evening session and I must give particular mention to Amin and the bar staff who more catered to our needs. The only drawback with the hotel is the size of the pool and noise from the adjoining interstate but this will by no means stop... Read more
from Margate, Florida
Submitted on 18-10-2016
Great location and rooms, breakfast was good. The hotel is beautiful. Now the negatives...thermostats dont work properly (per maintenance), surprise mandatory $15 parking fee. Extra towels, pillows and blankets requested didn't show till the following day. Room service showed up at 6pm they then didn't replenish soap, get rid of trash or once again, leave extra towels as requested...again