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Embassy Suites by Hilton Orlando - Downtown

Orlando, FL, US (MCO)

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Based on 929 reviews
The Embassy Suites Orlando - Downtown hotel is conveniently situated in the heart of downtown Orlando, Florida.
Room & Rates

1 KING DELUXE NONSMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 KING BED NONSMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 KING BED SMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1KING LAKEVIEW BALCONY N/S

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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1 KING PRESIDENT NONSMOKE

LAKEVW-2 BATHS-BALCONY-WHIRLPOOL-TABLE FOR 8, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2D EX STE MB/HR ACC TUB NS

1BDRM-VIS DOORBELL ARLT AND VIS PHONE ALRT, NO SMOK-COMP BRKFST-EVENING RECEPTION
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2DBL MOB/HR ACC TUB STE NS

NO SMOK-VIS DOORBELL ALRT AND VIS PHONE ALRT, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2DB MOB/HR ACC RI-S STE NS

1BDRM-VIS DOORBELL ALRT AND VIS PHONE ALRT, NO SMOK-COMP BRKFST-EVENING RECEPTION
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1KG MOB/HEA ACC TUB STE NS

VIS FIREALRM/DOOR/PHN ALRT, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2 DBLS DELUXE NONSMOK

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 DOUBLE BEDS NONSMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 DOUBLE BEDS SMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, HI SPEED INET AVAIL-SOFABED-MICROWAVE-REFRIG
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2 DBLS EXEC CORNER NONSMOK

CONF TABLE FOR 6-HI SPEED INET AVAIL-SOFABED, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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Embassy Suites by Hilton Orlando - Downtown
191 East Pine Street, Orlando, FL US

Guests are invited to stay in our Orlando hotel's spacious accommodations, complete with a number of in-suite amenities to make your stay at our Orlando, Florida hotel more comfortable. These include: two televisions, refrigerator, microwave oven, coffee maker, two telephones with data ports and a well lit dining/work table.
While staying with us in our Orlando, Florida hotel, guests are also welcome to utilize our range of hotel-wide amenities and services, including: swimming pool, fitness center, business center, meeting room, high-speed wireless Internet access, and on-site dining. There is valet parking for a fee of $21.

Moreover, you'll receive a complimentary cooked-to-order breakfast every morning, as well as an invitation to attend our nightly hotel Manager's Reception - featuring complimentary refreshments and the chance to meet with other Orlando hotel guests. 

Business travelers staying at our Orlando, FL hotel can also look forward to the convenience of being placed near many area businesses and corporations. Some of these include:
* Arnold Palmer Hospital
* Florida Hospital
* IBM
* MD Anderson Cancer Center
* Merrill Lynch

Other vacation and leisure destinations in Orlando include:
* Walt Disney World® Orlando
* Universal Studios® Orlando
* Amway Arena (home of the Orlando Magic)
* SeaWorld Orlando
* Orlando Museum of Art
* Orlando Orange County Convention Center
The Embassy Suites hotel in downtown Orlando hotel offers comfortable rooms and excellent hospitality right in the heart of Orlando, Florida. So join us for your next stay - we look forward to welcoming you.

AMENITIES:
  • Business Center (+)
  • Conference Rooms (+)
  • Fitness Facility
  • High Speed Internet (+)
  • Outdoor Pool
  • Restaurant
  • Wheelchair Access
  • Whirlpool Tub
  • Wireless Internet (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 929 reviews
from BOCA RATON
Submitted on 19-05-2016
Nice facility, friendly staff , good breskfast, evening cocktail hour very nice treat, valet parking with a fee beware - adds up by parking would be a problem without it . Easy aces to downtown area , fun area , good restaurant around area. Pool nice, workout area
from
Submitted on 19-05-2016
We liked the appearance of the hotel. Our room was clean and spacious. The food was good and the free breakfast was really nice. Free Happy Hour was fun too! The pool and workout area were nice and well maintained.
from Richmond, Virginia
Submitted on 22-05-2016
Great staff, fantastic breakfast. Quality rooms. Only downside is loud traffic outside. Good value for all that was included. Would recommend to others who need to stay downtown. Walking distance to most major businesses
from Coral Gables, Florida
Submitted on 23-05-2016
Plus Side - Very nice buffet breakfast (including made-to-order omelet station); evening cocktail hour with free wine and free draft beer; friendly front-desk staff; pleasant lobby atrium; nice banquet food (stayed for a convention); free in-room Wi-Fi for HHonors members; close to downtown facilities (history museum a block away; walking/jogging around serene and picturesque Lake Eola a half block away; Church Street Station, with SunRail stop, only three blocks away); conveniently located 7-El... Read more
from Jacksonville, Florida
Submitted on 24-05-2016
Located across from Lake Eola in downtown Orlando, this hotel is perfect for those with business in the downtown area or attending a conference locally. It is an attractive, commercial building. The lobby is what one expects in an Embassy Suites hotel: a soaring atrium lobby, a bar, restaurant and comfortable seating area under the atrium skylight. Checkin is easy, especially if you have their app and can checkin before arriving. The rooms open off of the atrium and look like the standard Emb... Read more
from Raleigh, United States
Submitted on 31-05-2016
The hotel was very clean compared to other Embassy suites that have been extremely ran down. All the staff were very friendly, helpful, courteous and professional. The hotel was also perfectly centralized to anywhere you wanted to go. Just be prepared to pay for valet parking, because the hotel does not offer self parking.
from Florida, United States
Submitted on 01-06-2016
Lovely hotel and the staff was great. Would recommend this hotel. Great within walking distance to area events. Clean and helpful. Excellent service. Breakfast and evening drinks were a plus. not sure I have enough to say for 200 characters...
from New Delhi, India
Submitted on 02-06-2016
This was a family holiday during one of the busiest periods and found the hotel extremely clean, staff keen to help, had checked in before we started hence got our preferred suite. Good food and great service. Family loved it. Breakfast can be managed better however staff was doing there best. Will love to return.
from Tampa, Florida
Submitted on 05-06-2016
Location is perfect, hotel looks nice, room was clean. Staff could use a shake up, evening reception was in such closed quarters you have to reach over people at the bar to order. Breakfast was chaotic, not like the other embassy suites. Food was cold, Chef walked over to buffet to make a plate jumping ahead of the line, he looked like he just woke up and came into work. Finally the alarm in the building went off for 15 plus minutes, no staff assisting at all, allot of guest were gath... Read more
from Chicago, Illinois
Submitted on 06-06-2016
I had a pleasent stay at the Embassy Suites Orlando. It is in a good spot in downtown. Access was fast and easy. The rooms are great. The shower is excellent. Pool and exercise room was perfect. For breakfast they had omlettes, scrambled eggs, and fried potatoes. Valet parking was secured. I really enjoy the Embassy Suites
from Orlando, Florida
Submitted on 19-06-2016
Very Dated and sub standard snacks and customer service , no accountability . Was to be here 12 days but will leave as soon as I can. Long time HH Gold. I have stayed in Many Embassy Suites, this ranks on the lowest end.
from Woodbridge, New Jersey
Submitted on 19-06-2016
I was originally suppose to arrive Sunday night. I missed my flight and did not check in until Monday evening. I had book a total of 5 nights and even though I missed the first night, I had expected to pay for 5 nights anyways. It wasn't their fault. But when I checked out, they only charged me for 4 nights! I am most definitely staying here again. Clean, friendly staff, walking distance to everything. Thank you again!
from Tampa, Florida
Submitted on 20-06-2016
For a downtown location, great place to stay. Able to walk to everyplace needed, all sorts of dining options available nearby. Yes it's a bit noisy with street noises sometimes, but it's in a city - what do you expect. Staff was friendly and pleasant - especially Joseph at the bar. Would come back just because of his warmth and good nature.
from California
Submitted on 21-06-2016
I've always liked Embassy Suites because the rooms are large with space to work. This location was on of the best I've stayed in. The bed was very comfortable, plenty of pillows, extra towels, two desk/working areas, great location for my purposes. The staff was friendly and helpful and accommodated a late check out without any issues. The complimentary buffet breakfast was adequate (morning 1) but morning 2 I had the made-to-order omelet which was fantastic. The room was very clean. My only com... Read more
from Fort Lauderdale, United States
Submitted on 21-06-2016
The Embassy Suites in the downtown area of Orlando should not be overlooked. Very convenient and within walking distance to nightlife. The hotel staff was extremely friendly, the room was clean and comfortable, the free breakfast was one of the best. Definitely put this hotel on your list if you need to stay downtown.
from
Submitted on 28-06-2016
Enjoyed walks at Lake Eola Park and the ability to walk to get groceries and take out food just a few blocks away. Cooked to order omelets were a treat during breakfast time. Appreciated the 630am start of the breakfast bar for us business travelers. Internet worked well during my stay.
from WEST PALM BCH, United States
Submitted on 29-06-2016
Had a pleasant time at this location. Good service & walking distance to everything downtown. Staff was nice & easy going. Evening reception was very good option. Definitely will visit again soon. Good way to bring in my Birthday
from Orlando, Florida
Submitted on 01-07-2016
My car spoiler got damage while in the care of the valet service and all I got was excuses, was told that the manager was going to call me and the manager never called. Computer went down when I went to check out and was promised a receipt was going to be email to me and never received final bill. My suit had a musty odor that would not go away. Most of the staff are very friendly and helpful and the complimentary breakfast selection is very good.
from Farmington, New Mexico
Submitted on 02-07-2016
This Embassy Suites is poorly run. Cleaning staff did not have the room ready though we arrived at 5:30 pm, and the front desk person said there were over 40 rooms still not rented. Nor did they clean the room the nights we stayed. Room svc. food was poor, delivered cold, and staff failed to come take away dirty dishes even though we called and asked the to come. Evening reception snacks were stale chips and old salsa. Overall, a very disappointing and expensive stay when compared to altern... Read more
from Miami, Florida
Submitted on 02-07-2016
The staff here was so welcoming, the breakfast was AAAAMAZING, the pools were perfect after a long day walking. Anything we needed, was done promptly. The bellmen were completely gentle with my daughter's and their luggage. My friend's weren't used to that type of assistance from hotel staff, we were tipping everyone!!!!! They deserved it!!! We would definitely be back soon.
from Tampa, United States
Submitted on 03-07-2016
excellent hotel and location for downtown visits and trips to see Orlando City play . Convenient EV charging station within 2 blocks. Would stay there again. Would be more convenient to have their own charging stations
from Deerfield Beach Florida
Submitted on 05-07-2016
The staff was very friendly and the room was very spacious and clean. The free shuttle was very convenient and we were walking distance of the many stores and restaurants. There was a lot of variety of foods to choose from in the breakfast buffet. Highly recommend this hotel !
from Eustis, United States
Submitted on 06-07-2016
Although my stay began with errors - I had requested an early check-in which was confirmed via email the afternoon prior to my arrival. When I arrived, I found out my room was not ready, in addition, they were sold out of the rooms I had booked 4 months prior to my stay, needless to say, my room was downgraded. The staff was very kind and helpful and provided me with complimentary parking during my stay. Overall, I am pleased with the hotel, great location, great breakfast, awesome staff and ... Read more
from Salem, Massachusetts
Submitted on 07-07-2016
I've stayed at this hotel a few times while visiting Orlando. A couple times for business and once for a bachelorette party. In both instances, this hotel served its purpose. The rooms are spacious, but could use an upgrade. The seating in my room definitely had some wear and tear and the carpet revealed some secrets. I also had issues with the room being cleaned, as I had to ask for fresh towels, coffee pods, coffee mugs, and a room clean 3 days in a row. With that said, free Happy Hour al... Read more
from Orlando, FL
Submitted on 08-07-2016
We booked a room on the 4th of July so we could visit downtown Orlando for the fireworks, but not have to be out in the heat all day. Location Although the hotel is really designed for business travelers, it is fine for vacation families also. The hotel is right across the street from Lake Eola, in the middle of downtown Orlando. If you are planning to visit the theme parks, this is about a 20 minute drive to Universal, and about 30 minutes to Disney. If you are working downtown, it is about... Read more
from
Submitted on 08-07-2016
I concur with the other reviewers on the excellent breakfast! All staff members I encountered were so friendly & accommodating. HOWEVER, we too had to wait 2 hours for our room, finally getting it at 6:15 pm. I thought it might be a rare occurrence, but the next afternoon I saw 2 additional parties waiting for their room. Furnishing in the rooms are tired, mattresses worn, no charging stations in the rooms., & poor wifi (except lobby area) & poolside shower broken. 2 NBA prospect teams were... Read more
from Miami, Florida
Submitted on 09-07-2016
Found everything to be first class, perfect location, valet was quick. Zero complaints. Suite was perfect for both relaxing and work, made a quick and hectic trip seem far easier than I expected it to be.
from Palm City
Submitted on 13-07-2016
Nice place but pricey. Hotel is nice. Breakfast was great. Evening reception was relaxing, pool deck is ok. I guess except able. Staff was great. Nightly pricing is a bit much and can't stand the valet parking charge especially when you have 2 or more cars there. Breakfast is free but obviously included in the price.
from Valrico, United States
Submitted on 13-07-2016
We had 200 people in town for a wedding and the majority stayed at the Embassy Suites. Breakfast provided us a nice time to get together and plan the day with everyone and discuss issues. We all had to look beautiful so getting a good nights sleep was essential. We were walking distance to the church, restaurants, and places to socialize for the younger crowd
from Rotonda West, Florida
Submitted on 15-07-2016
Chose this hotel because I wanted to be close to our concert venue. I booked it online with booking.com, which I won't ever do again. The room, parking and taxes that were charged to my credit card was considerably more than I was told I was getting it for. Everything was only mediocre at best, concert done at 11, no food in hotel after 11. Very little options prior to concert in the hotel to eat. No good guides in room to list close by places to eat. Poor poor poor customer service for a place ... Read more
from Orlando, Florida
Submitted on 17-07-2016
Stayed at this Embassy suites with some friends. The evening reception was a great feature with complimentary drinks and snacks. The free breakfast was also very high quality with made to order omelets. Location is very convenient as it is next to Lake Eola and walking distance to Orlando's downtown bar scene, the Dr Phillips Center for Performing Arts and other nightlife. The bed was very comfortable and we enjoyed great water pressure in the shower. Only constructive feedback is that the ro... Read more
from Tallahassee
Submitted on 21-07-2016
Recent stay was primarily positive and I would stay here again. Great free breakfast and enjoyable complimentary happy hour. Rooms nice but getting a bit worn. Peeling paint on bathroom door is an example of the need for touch up/spruce up maintenance. Bedding and linens comfortable, good climate control. In room coffee, microwave and fridge appreciated. Room seemed clean but that appearance was dampened by finding a glass in the room with a lipstick stain.
from Garland, Texas
Submitted on 22-07-2016
Hotel is a little aged. Facilities are ok. Staff are generally nice. Always awesome breakfast but needs variety. People staying 3 days or more will be having the same breakfast on the duration of their stay. We stayed 4 days and that is what happened. But no big deal. Just an observation. Pool is nice. Parking has a fee. Huwaaaaatttt?! Parking should be free. Location is close enough to theme parks. But location is in the middle of Orlando traffic but bearable. Food can be ordered and cooked for... Read more
from Seminole, FL
Submitted on 27-07-2016
Stayed here two nights. Have no complainst for this hotel, excellent hotel. Only complaint I have is parking fee, seems high $25 per day.. I guess one has to valet park here in downtown area as parking is at a premium everywhere but $25 sems high. Can't beat location. Breakfast was spot on.
from Scottsburg, United States
Submitted on 28-07-2016
I like to stay at the Embassy Suites in downtown Orlando every time I came here on business. The location at Eola lake is ideal. A quick lap or two around the lake is a must in the evening. The staff here is very friendly and helpful. The rooms are always clean and the beds are comfortable with lots of pillows. I would definitely recommend this hotel to anyone staying downtown in Orlando. I would definitely try to book way in advance. It's pretty pricey last minute if the even have rooms av... Read more
from Milwaukee, Wisconsin
Submitted on 01-08-2016
All service was top notch and extremely friendly. The pool area was just what we needed. Excellent clean rooms. Can't go wrong with the evening reception that is offered nightly. Have the Sangria !! Wanted to try the breakfast but woke up too late. Location is perfect for a downtown stay.
from Key Largo
Submitted on 06-08-2016
Wonderful hotel stay. Great staff. Nice perks. I arrived late. Enjoyed the complimentary happy hours. Great nights sleep. Terrific breakfast. Another evening at happy hour. Staff fantastic. Slept like a baby again. Made to order breakfast. Easy check out process. Will definitely come again.
from Orlando, Florida
Submitted on 08-08-2016
The hotel was great except for parking. Every Hilton I've stayed at had parking for their guest not just for guest doing valet. I had to park at the meter which was hard to find! I had to walk miles! Just to get to the hotel! Not everyone can afford $23.00 parking for valet! The drive way was always full making me almost late to a graduation!
from Detroit, Michigan
Submitted on 09-08-2016
Customer service not the best. The supervisor lady is not the most outgoing from my experience. Rooms are "surface cleaned breafast not a good variety managers reception not a good variety as well need more.
from Ormond Beach, United States
Submitted on 09-08-2016
I arrived early. The valet parking service addressed me by my name because I usually stay when planning on attending a soccer match. The front desk person was very professional and friendly and also recognized me. Later had a complimentary drink with friendly Jeremiah the bartender. Returned after match to another drink and some delicious chicken wings. All in all a very nice stay.
from Chicago
Submitted on 16-08-2016
The staff is very professional and very friendly. I will certainly return to this hotel. Clean, good location and wonderful staff!!! The rooms a bit pricey, but there is not much other choice of hotels in this area.
from Orlando, Florida
Submitted on 17-08-2016
Had a great time with family! Loved the rooftop pool and evening reception :) location is perfect for everything downtown Orlando has to offer!!! I will highly recommend!!! Looking forward to going back..
from Okeechobee, Florida
Submitted on 17-08-2016
Close to everything. You can walk to clubs on church street, Dr. Phillips center, Lake Eola park, and many restaurants. Also near grocery stores and city centers. Rooms are spacious and clean. Wifi works well.
from Dunedin, Florida
Submitted on 17-08-2016
We go here often because of the location. It is within walking distance of numerous bars and restaurants in the downtown Orlando area. THe hotel is nice and clean. The room furnishings are a little dated but clean. We will stay here again.
from Springfield, United States
Submitted on 01-09-2016
The people are friendly and helpful. I have stayed here multiple times and the staff remember me. The rooms are quiet and comfortable. The kitchen is recently renovated and the food is quite good and reasonable priced. The best part is the hotel's proximity to so many restaurants as well as entertainment. Within walking distance of the Amway Center
from Margate, Florida
Submitted on 04-09-2016
Great staff and amenities. Freshly cooked eggs each morning. A great way to start out the day. Could use more selection in the variety of fruit from day to day. Staff is efficient and eager to serve you
from Holmes Beach, Florida
Submitted on 06-09-2016
This was our second visit to this hotel and once again we had a great experience. This time we took our 4 kids with us and they loved it, especially the breakfast. We went to an event at Amway and loved being so close. You could walk if you wanted. There is just so much to do in the area. The CS at this hotel is above and beyond. Free rides to most places you want if the service is running (which it usually is). Our driver and bellman (same guy) was awesome! We will return. Only wish would be fo... Read more
from
Submitted on 07-09-2016
Excellent service, convenient to Camping World Stadium for a football game, very close to Lake Eola walking trail around the lake, took a swan boat ride on the lake and was loads of fun!, close to restaurants, easy taxi, uber services, Jimmy Johns subs delivers to room, overall best location to be near Church St. festivities. Valet Parking is a must at about $25 per night.
from
Submitted on 08-09-2016
Very friendly staff offered good recommendations, discounts on local restaurants, and anything else I needed. The happy hour was very well done, and can't beat the price. Free. Same with the breakfast. And the close location the Lake Eila for walking at night and jogging in the morning made it an ideal stay.
from new lenox
Submitted on 10-09-2016
As usual the Embassy Suites don't disappoint! The rooms were spacious and clean. The staff was very helpful and polite . Shout out to concierge Chris Fidler who was very helpful!! Valet was outstanding. The breakfast was hot and had a nice variety. The hotel offers a shuttle which is very convenient. Drawback was one night cost 400 bucks. The streets were extremely noisy. This morning my husband noticed the sheets were dirty and not from us! Gross- we came home late so had not noticed.
from Orlando, Florida
Submitted on 11-09-2016
Title says it all... Look for another place to stay as this is way overpriced for an outdated room. Only good thing was the quality of customer service. Did not get a chance to do it but they do have complimentary breakfast and drinks
from Los Angeles, California
Submitted on 13-09-2016
I went to bed just before 11:30 pm and through ear plugs, heard a lot of noise from a nearby room. I couldn't sleep and decided to call down to the front desk to ask if it was the room above me, below me, or besides me. The manager on duty, Dane Schomp said he would check into it. When I called back 15 minutes later, he said that housekeeping was cleaning the room below me and a person just got checked in. I asked if the hotel was 100% full, and he replied no. So I asked if it was the best decis... Read more
from Miami, United States
Submitted on 12-09-2016
Great location and amenities, selected for a business trip based on the location and couldn't be happier. The complimentary breakfast was extremely convenient and also evening reception was an added benefit. The staff was very helpful for anything needed.
from Atlanta, United States
Submitted on 18-09-2016
The purpose of my trip was to meet with business associates next-door, so the logical choice was the Embassy suites since I'm in honors member. What surprised me was two things first how impressive Chris was at the front desk and the new texting system so that if I have a need I can text the front desk
from Syracuse, New York
Submitted on 19-09-2016
Flew in on Sunday and out on Tuesday. Great place close to the office, clean, walking distance to many restaurants and bars. Being near lake Eola was very nice. Breakfast is always a treat and their coffe is exceptional.
from Perth, Western Australia, Australia
Submitted on 20-09-2016
I moved from an outside of town hotel to this one, as i wanted to be close to bars and places to eat, and this place was perfect. Very close to the nightlife, bars, restaurants and Lake Eola which is nice for a walk around during the day if you want to get some sunshine, before the rain comes in. The pool is smallish, but quiet when i was there, so perfect for a dip and to grab some rays. Front staff were friendly, and the bell boys were good to have a chat with, even in the early hours of the ... Read more
from
Submitted on 23-09-2016
Overall the hotel stay was fantastic. Every person I encountered offered the utmost of service. The downtown location was a little noisy with city traffic, though location was perfect for being close to restaurants and proximity to my work location. I would stay again.
from Natrona Heights, United States
Submitted on 24-09-2016
this was a great experience the staff was great and helpful and the staff was very nice. It was a great location to stay and close to all major things and parks that we wanted to see and visit, I would recommend this place to say anytime to everyone we had a great time and a great experience
from Plant City, United States
Submitted on 02-10-2016
This was a overall good experience the embassy is only three blocks from the clubs and downtown Orlando and that was what we were looking for. The bartender on Saturdays is the best, made sure that we had drinks. Joe was great at the bar, Shamri was great at taking the car and helping me get my bags. We will stay there again. Thank you Embassy Suites.
from Miami, Florida
Submitted on 03-10-2016
Good hotel but they were not prepared for almost full hotel occupancy. They ran out of a couple of selections of beers and food items on a regular afternoon. Short staffed but over all friendly and willing to help in anyway posible
from Orlando
Submitted on 04-10-2016
The hotel and people were great. A grand experience. The business facilities were very good, lunches etc. were excellent. Location wasn't up to much but a short taxi ride got you almost any place you wanted to be.
from Laguna Beach, California
Submitted on 10-10-2016
The staff was pleasant and helpful and the hotel was comfortable enough (it could use a refresh) which is the only reason why I am giving the stay 3 stars. The aftermath from a bookkeeping standpoint was horrible! I was here on business at the end of Sept 2016. When I returned from my trip and began completing my expense report, I noticed I had been charged 5 separate times throughout my stay! Each charge was for 1 night's stay, including taxes, parking and fees. I called the hotel and was... Read more
from Orlando, United States
Submitted on 10-10-2016
As hurricane Matthew approached this Hotel was one of a few who went against their normal policy of no pets. It was this kindness that brought us to stay here. You made things very comfortable for us by doing so. Thank You!!
from North Augusta, SC, United States
Submitted on 11-10-2016
If you want to be treated like royalty, stay at the Embassy Suites Downtown Orlando, FL. Tremendous location close to grate entertainment venues, restaurants and clubs. Beautiful and secure surroundings. Great accommodations and a great staff.
from Orlando, United States
Submitted on 16-10-2016
Great stay, service and staff was excellent. Its in Downtown Orlando. Great location to work the Downtown area. I will recommend this hotel to others. The rooms are huge and the living room has an excellent work area to finish all tasks at hand.
from Tallahassee
Submitted on 16-10-2016
Just the right level of luxury and service for me. I come to downtown Orlando for litigation, federal and state. I usually travel alone and want to be near the courthouses and/or the court reporting firms. I like being able to print documents in the business center and get a shuttle ride to the courthouse without worrying about parking. The food is adequate and the bar is well-stocked and agreeable. Publix and 7-Eleven are a very short walk. There is a refrigerator and a microwave. The ... Read more
from County Galway, Ireland
Submitted on 18-10-2016
Great location with helpful and friendly staff. book early to get best rates. would recommend to families or business, room are quiet and air con is excellent throughout the hotel which is needed in the Florida heat.
from Cape Coral, United States
Submitted on 30-10-2016
Everything from check-in to check-out was amazing, the made to order breakfast with Omelet station, and Belgian Waffle stations was totally awesome. Fresh Fruit was extremely fresh and the watermelon Juice was heavenly. I will only stay here when I travel downtown.
from Fort Mill, South Carolina
Submitted on 02-11-2016
Rooms are typical of Embassy Suites. Nice and clean. The staff is great and very helpful. The hotel is located downtown with great restaurants within walking distance, and a great trail for running/walking. I have stayed here several times for business and always enjoy my stay!
from Nokomis, Florida
Submitted on 05-11-2016
The valet/bellman was very helpful and knowledgeable about the area, check-in was easy, the room was clean, breakfast was good, and the manager's reception in the evening was very nice and timely after a long day.
from Dallas, Texas
Submitted on 07-11-2016
Okay place in central downtown Orlando. Friendly staff but rooms are extremely dated. Bathrooms in particular are on par with a budget hotel. Have used conference facilities in the past and that has been a very good experience.
from Clayton, North Carolina, United States
Submitted on 07-11-2016
Embassy Suites is a great place to stay downtown. Valet parking staff is one of the best and most helpful in the Orlando area. Took advantage of Lake Eola Park for morning walks and neighborhood Publix around the corner. Easy to get in and out on I-4. Would definitely choose this site again.
from Tampa, Florida
Submitted on 06-11-2016
We stayed at the Embassy Suites Orlando Downtown for a family wedding. The service we received was excellent bu the rooms are worn and need an upgrade. The location is very convenient for events at Church Street and the downtown area.
from Howell, Michigan
Submitted on 12-11-2016
Rooms were great, we loved the complimentary breakfast and happy hour! Outdoor pool area was nice and never busy. Definitely would stay at this hotel if we return to Orlando. Lots to do around hotel too.
from Atlanta, Georgia
Submitted on 14-11-2016
For the price I paid, which I thought was excessive, I expected to be treated like royalty at Embassy Suites and instead found it to be no more special than a two star motel. The rooms were nice and large and very clean, so I have no complaints there, but it was the auxiliary services that were advertised which disappointed. Elevators moved at a snail's pace, so you couldn't be in a hurry. There was a mix up with my reservation at the beginning which necessitated a room change and then the r... Read more
from Ormond Beach, United States
Submitted on 15-11-2016
Wanted watch the Veteran's Day Parade and had the pleasant surprise that the Gay Pride Parad postponed from Hurricane was also scheduled. The off shift staff met up with me to enjoy the evening parade.
from Tampa, Florida
Submitted on 17-11-2016
We stayed here for a family wedding in town and had a large number of rooms. At breakfast everyone said as they joined that there rooms smelled bad. Perhaps we were at the end of the cycle were replacement is coming soon. The location was great (although getting the car in was slow because of a little driveway and no self-parking. (parking was expensive). Breakfast was well done, well staffed, food plentiful. All the staff were pleasant.
from Saint Paul, Minnesota
Submitted on 29-11-2016
Excellent location right on Lake Eola. Staff is excellent. Property needs some updating however it's clean, comfortable and a great value. Will stay here again. Property is a hidden gem in downtown Orlando.
from Columbus, Ohio
Submitted on 30-11-2016
This hotel has a great location. However, we encountered a broken couch sleeper. Breakfast was acceptable, although some baked goods were quite stale. Neighbors were very loud even into 2 AM. Hotel interior very echoey, carries loud noises far upstairs.
from Port Saint Lucie, Florida
Submitted on 30-11-2016
Over all the hotel is very nice. Staff was nice and attentive. Our room was very well kept and clean. Our only issue was sleeping and staying asleep our 1 night stay. The door that leads to the balcony did not keep out any sort of sound from the outside. We could perfectly hear all of the traffic, honking, talking, loud music, etc. I made sure the door was shut and locked and that didn't really do much. Clearly the choice of door. It was a rough night getting my 1 year old to sleep through all o... Read more
from Tampa, Florida
Submitted on 01-12-2016
We chose this hotel based on location. We had an event at Amway and it was close enough to walk (hotel also offers shuttle service). The suite was clean and comfortable. The complementary happy hour is a nice touch. As was the breakfast service with the omelette station. Downside would be the additional fee to park/valet your car.
from Atlanta, United States
Submitted on 01-12-2016
this was one of the cleanest, nicest rooms I've been in! Loved this hotel! Best place downtown Orlando! they really know how to treat their customers... the bed was wonderful, didn't want to leave, wish I could have stayed longer
from Charlotte, North Carolina
Submitted on 04-12-2016
Location was excellent as well as complimentary breakfast! Staff was attentative and room was clean upon arrival and each and everyday thereafter. Definitely a place to stay if your planning to hit the bars.
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