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Crowne Plaza Orlando - Universal

Orlando, FL, US (MCO)

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Based on 2111 reviews
One of the best hotels in Orlando!
Style: Stunning, Upscale Resort
Room & Rates

Standard Room

The standard room has 1 or 2 beds. In-room amenities include air conditioning and climate control, coffee and tea maker, direct-dial phone, safe, ironing facilities, TV Internet access (surcharge), wake-up calls, wired and wireless Internet access (surcharge), and CD player. Complimentary toiletries are provided in bathroom and complimentary newspaper is delivered on weekdays. Cribs (infant beds) and daily housekeeping are available.
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King Bed Executive Level Non-Smoking

This room located on the Executive level has 1 king bed and measures 318 square feet. In-room amenities include air conditioning and climate control, coffee and tea maker, direct-dial phone, safe, ironing facilities, TV Internet access (surcharge), wake-up calls, wired and wireless Internet access (surcharge), and CD player. Complimentary toiletries are provided in bathroom and complimentary newspaper is delivered on weekdays. Cribs (infant beds) and daily housekeeping are available. Non-smoking room.
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King Bed Executive Non-Smoking

This room located on the Executive level has 1 king bed and measures 318 square feet. In-room amenities include air conditioning and climate control, coffee and tea maker, direct-dial phone, safe, ironing facilities, TV Internet access (surcharge), wake-up calls, wired and wireless Internet access (surcharge), and CD player. Complimentary toiletries are provided in bathroom and complimentary newspaper is delivered on weekdays. Cribs (infant beds) and daily housekeeping are available. Non-smoking room.
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King Leisure - Non-Smoking

This room located on the Executive level has 1 king bed. In-room amenities include air conditioning and climate control, coffee and tea maker, direct-dial phone, safe, ironing facilities, TV Internet access (surcharge), wake-up calls, wired and wireless Internet access (surcharge), and CD player. Complimentary toiletries are provided in bathroom and complimentary newspaper is delivered on weekdays. Cribs (infant beds) and daily housekeeping are available. Non-smoking room.
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King Other - Non-Smoking

This room located on the Executive level has 1 king bed. In-room amenities include air conditioning and climate control, coffee and tea maker, direct-dial phone, safe, ironing facilities, TV Internet access (surcharge), wake-up calls, wired and wireless Internet access (surcharge), and CD player. Complimentary toiletries are provided in bathroom and complimentary newspaper is delivered on weekdays. Cribs (infant beds) and daily housekeeping are available. Non-smoking room.
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King with Sofa Bed - Non-Smoking

This room located on the Executive level has 1 king bed and 1 Sofa Bed. In-room amenities include air conditioning and climate control, coffee and tea maker, direct-dial phone, safe, ironing facilities, TV Internet access (surcharge), wake-up calls, wired and wireless Internet access (surcharge), and CD player. Complimentary toiletries are provided in bathroom and complimentary newspaper is delivered on weekdays. Cribs (infant beds) and daily housekeeping are available. Non-smoking room.
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Two Queen Beds Non-Smoking Executive Level

This Executive level room has 2 queen beds and measures 348 square feet. In-room amenities include air conditioning and climate control, coffee and tea maker, direct-dial phone, safe, ironing facilities, TV Internet access (surcharge), wake-up calls, wired and wireless Internet access (surcharge), and CD player. Complimentary toiletries are provided in bathroom and complimentary newspaper is delivered on weekdays. Cribs (infant beds) and daily housekeeping are available. Non-smoking room.
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Two Queen Bed Other Non-Smoking

This room has 2 queen beds. In-room amenities include air conditioning and climate control, coffee and tea maker, direct-dial phone, safe, ironing facilities, TV Internet access (surcharge), wake-up calls, wired and wireless Internet access (surcharge), and CD player. Complimentary toiletries are provided in bathroom and complimentary newspaper is delivered on weekdays. Cribs (infant beds) and daily housekeeping are available. Non-smoking room.
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Two Queen Beds Non-Smoking

This room has 2 queen beds. In-room amenities include air conditioning and climate control, coffee and tea maker, direct-dial phone, safe, ironing facilities, TV Internet access (surcharge), wake-up calls, wired and wireless Internet access (surcharge), and CD player. Complimentary toiletries are provided in bathroom and complimentary newspaper is delivered on weekdays. Cribs (infant beds) and daily housekeeping are available. Non-smoking room.
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Suite One Queen Bed Non-Smoking

This studio suite has 1 queen bed and measures 366 square feet. In-room amenities include air conditioning and climate control, coffee and tea maker, direct-dial phone, safe, ironing facilities, TV Internet access (surcharge), wake-up calls, wired and wireless Internet access (surcharge), and CD player. Complimentary toiletries are provided in bathroom and complimentary newspaper is delivered on weekdays. Cribs (infant beds) and daily housekeeping are available. Non-smoking room.
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Crowne Plaza Orlando - Universal
7800 Universal Boulevard, Orlando, FL US 32821

Location

Crowne Plaza Orlando Universal is a business-friendly hotel located in Orlando`s Universal Orlando - International Drive North neighborhood, close to Pirate`s Dinner Adventure, Orange County Convention Center, and Universal Studios Orlando. Additional points of interest include SeaWorld Orlando and Wet `n Wild.

Why Stay Here

  • Outdoor Pool
  • Business Center
  • Meeting Rooms
  • Free Parking
  • Game Room

Resort Details

Recreational amenities include an outdoor pool. This 3.5-star property has a business center and offers small meeting rooms, secretarial services, and audio-visual equipment. Wireless Internet access (surcharge) is available in public areas. This Orlando property has event space consisting of banquet facilities, conference/meeting rooms, and exhibit space. Guest parking is complimentary. Additional property amenities include an arcade/game room, gift shops/newsstands, and shopping on site.

Accommodation Details

400 air-conditioned guestrooms at Crowne Plaza Orlando Universal feature CD players and coffee/tea makers. Bathrooms feature complimentary toiletries. Wired high-speed and wireless Internet access is available for a surcharge. In addition to complimentary weekday newspapers and safes, guestrooms offer direct-dial phones. Televisions have TV Internet access (surcharge). Also included are irons/ironing boards and clock radios. Housekeeping is offered daily and guests may request wake-up calls.

Restaurants, Lounges & Bars

Dining options at Crowne Plaza Orlando Universal include 2 restaurants. A bar/lounge is open for drinks. Room service is available 24 hours a day.

Pools & Spas

Outdoor Pool

IMPORTANT INFORMATION

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee For In-Room Wireless Internet: USD 12.95 Per 24-Hour Period (Rates May Vary)
Rollaway Bed Fee: USD 10 Per Night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Breakfast Available (Surcharge)
  • Business Center
  • Concierge Desk
  • Dry Cleaning Service
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Wi-Fi
  • Game Room
  • Jacuzzi/Hot Tub
  • Non-Smoking Property
  • Outdoor Pool
  • Parking (Fee)
  • Poolside Bar
  • Restaurant
  • Room Service
  • Wake-Up Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2111 reviews
from north wales
Submitted on 01-16-2017
Reception and concierge staff were friendly and efficient. Rooms are outdated but clean. Location was ideal for us with just a 10 minute walk to the Orlando Eye and International drive. One of my main concerns about this hotel is its lack of concern for its safety of its guests. On Saturday afternoon the fire alarms went off. We were on the 10th floor and evacuated down the stair case on our own initiative. When we got to the ground floor the exit was blocked by numerous large cushions which ... Read more
from Lexington, Massachusetts
Submitted on 01-16-2017
We stayed here in December over Christmas for a few days. The place is close to the Orlando Eye and Sealife Aquarium, Madame Tussaud's, all in the same complex. It is just under a mile's walk from the hotel, so can be done on foot. Anyway, back to the hotel.. The check-in was lacklustre, even being a Gold/Platinum/whatever member does not get you quicker check-in, no recognition at check-in either. Breakfast was not inclusive (this is Orlando, every opportunity to make extra money is not wasted... Read more
from Oldenburg, Germany
Submitted on 01-13-2017
I stayed 6 nights at this place during an exhibition: Pos.: -They put me in nice Jun. Suite at a high floor -great location for going to Orlando convention center and theme parks - you can walk to Int.'l drive where you have a pulsating nightlife -great breakfast with eggs cooked to order. Waiters are fantastic - gym is open 24hrs and equipment is in great condition Neg: - no airport shuttle only taxi (55 U$) - when I claimed I was told all Jun. suites have a connecting door which enables y... Read more
from Dublin
Submitted on 01-13-2017
My husband and I stayed here for 10 nights last August to celebrate our wedding anniversary . When we checked in the lady at reception didn't bother to look at all our documents and proceeded to talk to the girl next to her even after I had pointed out our room voucher . This resulted in us being put in a lesser spec room even though we had paid for a junior suite . This was eventually resolved with the help of our travel agent . Apart from that we thoroughly enjoyed our stay. Rooms were clean a... Read more
from Toronto, Canada
Submitted on 01-09-2017
We stayed here for 3 nights during our trip to Universal Studios and we were very happy with our choice! The stuff throughout the hotel or just amazing. We got a pure room and I really could tell the difference in the air quality... we loved the free samples of the products that they left. We had a queen bed but to be honest with you it felt more like a double. That would probably be our only complaint! However the bed was super comfy which made up for the fact that we were really close together... Read more
from
Submitted on 01-08-2017
The noise from room heater is enough to blow anyone's brain. I requested to change my room and it was exactly the same noise. Not worth after a long day of working. I won't recommend to anyone to stay here.
from Bruxelles
Submitted on 01-07-2017
Nice hotel for visiting the Universal park's. Free shuttle to the park Very nice garden with pool and Jacuzzi - to be experienced in the evening. The only bad experience - the restaurant in the lobby ... very long waiting times (with only 4 busy tables) and food all but not good... try to get something outside...
from Auckland Region, New Zealand
Submitted on 01-04-2017
This hotel was an absolute blessing! The room was spacious and quiet, the restaurant served an amazing buffet, and the bar (and bar staff) offered a great ambiance for evening drinks with friends. The staff at the front desk helped us with tickets to the basketball, and organised transport - all with a smile! Nothing was too much trouble and I'd highly recommend this hotel if you are planning a visit to Universal Studios - as it's not far from the venue.
from Edmonton, Canada
Submitted on 01-03-2017
This hotel is first class. Appears to be quite new. Got a room on the 10th floor even though we booked on hotels.com and got a great deal. Beautifully decorated, clean, quiet. Room was wonderful. Top of the line linens and furniture. The full length windows allowed us to view the pool and surrounding area. Staff was polite, quick and accommodating. Can't say enough about how great this hotel is. Great location 1.5 miles to Universal Studios and quick access to the freeway. Only compl... Read more
from Wellingborough, United Kingdom
Submitted on 11-28-2016
Booked through Expedia as a flight and hotel package as much cheaper than doing it separately. I am an IHG member and received a warm welcomeplus a complimentary upgrade which allowed us entry to the Executive Lounge Breakfast and Evening nibbles for free ! Also received complimentary parking for being a IHG Spire Elite Member, saving $14 a day, so a great start. Room was spacious, though felt a little dated with the usual facilities. Great view towards Universal (we were on the 14th of 15 floor... Read more
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