BookIt.com® Verified Traveler A Recent Traveler

"the plates in the buffet were dirty had to bring it to their attention to correct it. the service in the bar was not good they didn't have all they had to offer and good service."

BookIt.com® Verified Traveler A Recent Traveler

"The hotel is dated, indeed. It is in walking distance to Downtown Disney. It does offer shuttles to the theme parks. It worked for us, its best described as no-frills."

BookIt.com® Verified Traveler Brittany from Jacksonville, FL

"We had previously stayed at this hotel and had a great experience. When we checked in this time, we were immediately charged the $10/night resort fee. There is free parking, free Disney shuttles, and free wifi, so it isn't unreasonable. We were told there were no King rooms as we requested, and were sent up to our Queen/Queen room. At first, the room key didn't work so we made the trek back down to the lobby from the 12th floor with all our luggage. After getting the correct key and entering the room, we discovered that there was no refrigerator. We called downstairs and asked for a fridge to be delivered. While we were waiting, we noticed that the TV didn't work either. We packed all of our stuff back up and went down to the lobby and requested a new room. They sent us to a room that had a fridge and a working TV, and a 'Disney view.' (You can see Epcot in the distance). The beds are comfortable and it's a pretty quiet hotel. Our continental breakfast was a joke. You have a very limited selection - 1 piece of fruit, 1 plain bagel & cream cheese, 1 container of cold cereal, and you choose either 1 small muffin or 1 small danish. No protein at all. This is an ok hotel if you're wanting to spend as much time in the parks as possible. The shuttles to Disney run every 30 minutes on a regular schedule, which is probably the best perk for this hotel. We will not stay at this hotel again, but will stay in one of the other Downtown Disney area hotels."

BookIt.com® Verified Traveler A Recent Traveler

"Always a good place to stay. Rooms are clean and well maintained. Staff are friendly. It is close to Disney Downtown, and convenient for getting to all the theme parks. We love staying here."

BookIt.com® Verified Traveler Kelly P from Syosset, NY

"We had a nice stay. The room could use a little updating, especially a fridge but we were not around the hotel very much and it was a fine place to grab a good night sleep. My kids loved the breakfast buffet and the staff was friendly. I would have liked a playground for my kids to blow off a little steam. My two boys were very excited to be there and needed some room to run around!"

BookIt.com® Verified Traveler Lane from Jackson, TN

"We got a really good deal for this hotel during Spring Break (less than one half of what the lowest priced Disney resort was), so I rated it according to what I would expect at Downtown Disney for the price. Hotel is a little older and could use updating, but still for the most part very clean and bright. Everything worked and staff that we encountered were very friendly and helpful. We did not spend a lot of time at the hotel so cannot tell anything about dining or other aspects, although the pool did look very clean and inviting. This biggest negative on this or any other hotel outside of the Disney Resort network is the bus service. Our service was very friendly and comfortable, but the busses made multiple stops at hotels and parks, so if you got on first, and got off last, you spent a good deal of time just riding the bus. Still, I would recommend for the price and the location to a friend."

BookIt.com® Verified Traveler KELLY MEALER from Chapel Hill, TN

"The staff who checked us in was very rude. The bus schedule was awful. We spent so much time waiting on the bus. Rather than stating it is every 30 minutes, they should prepare you that it is every 45 mins to an hour. Better yet, get more bus drivers and have an every 15 minute bus schedule. There were several times when we could see the buses sitting in the parking lot, but they would not come and pick us up. We stayed at the Caribbean last year. I realize now how amazing that resort was."

BookIt.com® Verified Traveler Susan Grant from Merritt Island, FL

"Hotel is Old.... Carpets downstairs in the Lobby & dining room were soiled. We were on the 17th floor and the carpets there looked quite new and clean. Elevators were Old, very old. Service was good, staff was friendly and efficient. A little expensive for what we got, but it was Easter Monday & Tuesday. I'd rather NOT return, but I would under desperate circumstances."

BookIt.com® Verified Traveler A Recent Traveler

"room had a dirty smell, balcony railings filthy dirty. lights in tiny dressing area did not work . deluxe room not so deluxe. no frig.room for 4 continental breakfeat for 2.no tv in lobby"

BookIt.com® Verified Traveler Teresa from Clearwater, FL

"We arrived late afternoon to the hotel and was greeted by someone someone who was there to do a job. We went up to our room and called for a roll-a-way bed that we needed for the fifth person in the group. The guy that brought it was awesome. He helped us with the bed as well as ran back out to get us more towels. We decided to eat right at the hotel to save us a little money an time from eating in Downtown Diseny...BIG mistake! For five of us dinner was over $250! On the menu was ribs, so one person ordered them and three of us order steak. the other had ordered the shrimp. We were teh first people of the night ordering dinner and they were out of the ribs. Really? I ordered a Ribeye steak that was brought well after everyone else had started their dinner, only to figure out that they had forgotten about my dinner and threw it on late. I ordered a med steak and was delivered a RARE, very rare steak. The salad bar consisted of lettuce, tomatoes, cucumbers and hot peppers...that was it!! I highly recommend you do dinner somewhere else."

BookIt.com® Verified Traveler Mary from Mchenry, IL

"We got in late and checked in with no problems. The room was ok and the room was semi clean. The bath tub was small and doubled as the shower, also had no anti slip things in the tub. half way through the week the ac went out and we had to sleep either with a big ugly work fan in the room or no ac at all. The next day we were put into another room with a credit for the refridgerator and resort fees and upon checking out was not totaly credited as was told to me and the girl that was checking me out was rude and said nothing passing me off to a different girl who made my family miss the bus to the park and had to wait another half hour for the next one. the bus drivers to the parks were very rude except for one man who was very helpful as I was on a handicap scooter."

BookIt.com® Verified Traveler Peter from North Port, FL

"Like many hotels in the area, the general overview is looking a little 'tired'. Some refurbishment would not go amiss. Nevertheless it a perfect place to stay for a couple of nights - ideally situated for all major attractions and the price was right."

BookIt.com® Verified Traveler Dan Woughter from Harrison, TN

"For $10 more we had a view of Disney, but all we could see was the Mickey ears on a water tower and some construction cranes where they were working. The remote control was in a bag labeled something like 'refreshed for you' but all the numbers where wore off and the television did not work. The lights did not work at first because they kept coming unplugged. The maintenance people came in after banging on the door, but I had already figured out the problem by then and they didn't do anything to actually correct the problem. The bath was clean but need some repairs to the walls and ceiling. Not worth the money and would not recommend to anyone unless they were looking for a place to sleep. Don't waste your money on the 'view' either."

BookIt.com® Verified Traveler Sheryl L Souhrada from Dewitt, Ia.

"Room was great. The Itallian buffet at the restaurant was excellent! The pool was very clean and plenty of towels. The Staff was very friendly and helpful. .Continental breakfast was for 2 and there were 5 in our party but the hotel gave us 2 extra tickets which helped but still had topay for several breakfasts. There was NO $25.00 dinner credit! The shuttles were very unpredictable! Overall we had a great time."

BookIt.com® Verified Traveler Victoria Grab from Ruther Glen, Virginia

"This was the second time I have had the pleasure of staying at this Hotel. What a wonderful experience!! Very relaxing."

BookIt.com® Verified Traveler Kim from Chetsterfield, Missouri

"The hotel is older but well kept. The staff was very attentive to a repair issue that was needed. The gym equipment is very outdated. The shuttle service to Disney was wonderful."

BookIt.com® Verified Traveler William from Morton Grove, IL

"Our room was clean, but I noticed that there were hair on the floor in the bathroom from previously. They advertised of free breakfast, free shuttle bus transportation, free wi fi, but a service charged of $8.99 daily. When I asked the clerk about the charge, he just laughed about it. That wasn't too professional and very nice. My wife and I were not impressed with the staff at all. We will not return to this hotel next year!!!!"

BookIt.com® Verified Traveler Robert from Niagara On The Lake, On

"We were booked in the hotel for four nights. We found the check in staff not very pleasant as well, we recieved vouchers for the continential breakfast which were confusing and on the first two mornings the counter staffs greeting was, what do you want? upon presentation of the voucher. Not all staff were unpleasent the maintenance and housekeeping staff we talked with seemed nice. We had no hot water one night and through the next day. We were told a few times when we asked that they were working on the problem. I did appreciate the shuttle service and the location was good. Other than that the hotel in my opinion should try to focus a little more on customer service as there are a lot of other options for hotels in the area."

BookIt.com® Verified Traveler Jeff Gasser from Coleman, WI

"Beware of this hotel! Almost everything was fine EXCEPT the $7.99 plus tax 'resort fee' that they spring on you at checkout. Even though their website claims 'NO Hidden Fees'! Total ripoff!"

BookIt.com® Verified Traveler Larry Proctor from Knoxville, TN

"The hotel is an older hotel, that has been refurbished recently. Our room was small, but adequate. The room location could have been better, but it was quiet. The A/C unit fan was noisy and we ended up just shutting it off. The cleanliness was adequate, but could have been better. I noticed the same piece of litter on the hallway floor three days in a row. The hotel offers regular bus service to the Disney parks. This is a nice feature. The hotel is also located close to local shopping and dining. There is a daily resort fee in addition to the room charge."

BookIt.com® Verified Traveler Michael K Daly from Clarkston, Mi

"Got it late and tired, check in was a breeze. Room was as expected with no disappointments. We really enjoyed our stay. Hotel is in the right place easy in and out of Park as well as good food near by without Disney Prices."

"Well i didnt care for the staff i didn't think they were that friendly. It was an okay hotel, i didn't care for the pool however."

"First my wife and daughte could not take a bath, becuase theire was no stopper in the tub. When I requested one I had to make five calls over 2-1/2 hours to finally have some one show up and another 15 minutes for him to find a plug.



Immediately, when we arrived it was freezing in our room. We tried to set the theromostat to no avail. Caller the front desk six times over a 3 hour period to get someone to come up to set. Then it got hot and we could not control the temperature, so we lived with it.



Every time I used the phone the cord dropped out of it so I had to hold in the plug while I used it.



Unfortuantely, I was suppose to be enjoying myself, but instead I was your maintenance quality control man.



So, unhappy about Best Western is an understatement.



But there are a lot of hotels in your area for me to stay at.



Bernie Yandura"

"We really enjoyed our stay in Best Western in Lake Buena Vista !
We will definitely stay with them in our next trip to Orlando !
Location, location, location !! and the rooms very nice and comfortable
beds !!"

"i love this hotel it is clean and the stuff is freindly i will come again over and over every time i come and visit orlando. loveeeeeeeeeeeeeeee itttttttttttttttttttttttt."

"The accomodations at the Best Western Lake Buena Vista Resort were outstanding. You are made to feel at home the moment you walk through the door with friendly check-in services at the Hotel desk front. The room is exceptioanlly clean and the view outstanding as we were able to watch both the Magic Kingdom fireworks in the evening as well as the show presented at Epcot from our Hotel balcony.
The management was very attentive to our needs. I reported our room phone was not working upon our arrival and within 15 minutes someone was there and fixed the problem.
The parking facilities are outstanding and free to you as a Hotel Guerst unlike a lot of other Resorts where you are charged $12 to $14 a day for parking fees.
We have Disney Year passes and from now on our return trips will include a stay at the Best Western.
A solid A( ) rating is our estimation of the entire Best Western experience."

"We enjoyed the hotel and the Orlando area. The hotel staff was extremely nice and helpful. The buffet breakfast was excellent and all the servers were excellent. We will definitely visit again."

"The hotel could not find my reservation, The room was not ada compilant room. The house keeping was very poor and I had tom go to the front desk for towels, and even toilet paper in my PJ and in my wheel chair."

"
The hotel was nice however over priced when it came to meals. Also the breakfast buffet charged extra for juice! Three of us costs nearly 60.00 for breakfast there.
We were to get a 25.00 off meal car and we did not. Also we did not understand the three breakfast cards we did get nor was that explained well. Plus a extra booking fee at check out!
"

"We booked our stay through Book it .com. We were very pleased with the location of the hotel and the price, a lot for your dollar.The ambiance was nice, needed a little up dateing. The romm was spaacious and airie. The balcony was used for a little reading time. We enjoyed the pool. For meals we had a choice of 3 dinning areas. Food was excellent. Altogether our stay was very pleasurable."

"Room was nice and clean, beds very comfortable. PROS: very inexpensive, free parking, shuttle to parks, breakfast included for 2 PEOPLE ONLY!
Cons: no fan in bathroom and it steamed up alot when taking a shower, sink in bathroom so someone else cannot be using sink while another is in bathroom,
I was told of $7.99 resort fee so that was not a surprise, but it's not because you booked with bookit. All disney resorts add this fee."

"Only one word, Exceptional!!!!!!"

"spelled my name wrong on the reservation, made it hard to check in."

"My husband and I decided to get a hotel for New Year's since we would be an hour away from home at a concert in downtown Disney. We always stay at Best Western's and NEVER have has a problem until this past weekend. This hotel is DISGUSTING. We would never stay here again. Price does not include a king bed or a refridgerator. The room was dirty. When I called the front desk they basically told me this is what you get for booking with Bookit, if I wanted anything else I had to pay more. On top of that, they say that the shuttle comes every 30 minutes, try every hour if that. We ended up having to walk back to the hotel from downtown disney because they were over 2 hours behind. NEVER AGAIN. DO NOT STAY HERE!!!"

"My stay at the Best Western Lake Buena Vista was absolutely wonderful! It was more than I expected. I have referred this resort to my family and friends. I will definetely come back as long as I can get the same wonderful price that I got from Bookit.com. I will also refer my family and friends to Bookit.com to book their next vacation. You can bet the next time I go on vacation before I book a hotel, I will go to Bookit.com first



"

"We spent Dec. 23 to 27 at the B.W. Hotel, found it well situated, close to all the Disney Parks. It was also within walking distance to shopping and additional restaurants. Nice room, great balcony view (saw fireworks every night). Good
restaurants on the property with all the amenities. Friendly helpful staff, we would
stay here again and recommend it to friends & family."

"Everything turned out as expected, nice hotel, great weather, beautiful view, and the Christmas party/ parade was the best"

"The front dest staff was not trained propertly to understand how to use a debt/credit card. I requested rooms next to each other which they did not do. I had to settle for a handcappe room to be on the same floor. It took 45 min. to get that.That kept telling me that it cost more to have a Disney view which I had already paid for. The shower floor flooded, there was only one mirror in the room which was about 24' x 12', I had to dry the floor with towels so I could dry my hair without getting electric shock. I had to call room service 5 times to get someone to answer. The pot of coffee was burned to the point that is was not drinkable, the OJ tast like a can.

This was not a fun relexing Disney vacation due to the poor service at this Resort. This is not what Disney is all about."

"Room was nice but wasn't the cleanest. The view was nice."

"I thought my booking experience was too good to be true. It turned out I was right. I was able to book 2 nights through Bookit for a great price on the nights I needed to travel. The extras like free breakfast and $25 spending cash for food sealed the deal. It wasn't until I was checking in that I was hit with the $14 charge because I booked with Bookit. I will not be using Bookit again."

"the only thing my room had no refrigerador"

"We arrived early and requested to check in, not only did the front desk have a room ready for us,they were nice enough to put us in a room facing Disney so we could see the fireworks show each night !! Loved it ! There were a few small things like a wake up call never recieved, towels that were not delivered, and some stains on the bedskirts. But overall the trip was great. Warning tho , stay away from the offer to spend an hour or two to see wyndahms resort. They say its only an hour, maybe two , but in reality its over three hours and HEAVY HANDED selling. We had to say NO to 3 diffrent ppl before we were allowed to leave with our ' gift'. Wait staff at the resturant was fantastic ! They were a pleasure to meet."

"Clean, very friendly and fantastic value for money. Would recommend to anyone on a budget disney holiday."

"We loved our stay. The check in easy and front desk very friendly got all our coupon books etc. Our room was on the 10 floor and the view was great of the lake off the balcony and in the distance epcot. The room was clean and very comfortable, the beds great. Couldn't have asked for anything better. We got a free breakfast but upgraded to the buffet all you could eat and the food was hot and very good and enough of it . Staff very friendly. Upgrade was taken off the 25 dollar coupon we got for food and bev. will stay here again and again. Thank you Bookit."

"Just back from our stay at The Best Western Lake Buena Vista Resort Hotel. Had it not been for the price ticket deal we would not have made this choice. But given it was a great deal I base my comments with that in mind.

I felt I had read in a number of places that the hotel had recently been remodeled or received some nips and tucks. I would agree for the age of this hotel the hallways and room living areas look just a few years old. The bathrooms are another story but the housekeeping staff does the best they can given these very old bathrooms that could benefit from scraping and painting for freshening up. Fridge has been removed or never there in the first place and the tvs are small and ancient. But lets be honest you do not go to Orlando to stay in the room. Otherwise we slept well and had plenty of room to spread out.

Very familiar with the hotel location and knew the bus system would make it feel that we were not far away from anything. It worked like clockwork for the parks but Downtown Disney busing was very poorly done. Although, the walk was pleasant in the beautiful weather we had so not really a huge issue for us.

We had two minor issues in our room which took three days to get someone to take note and respond. But when we got to the right staff in the evening with Carlos and Michael it was all resolved in a snap.

The price was great. The disney pass deal and under those circumstances I would definitely do it again. Although, without this package I would probably shop around."

"Very good overall experience, nice staff and very tidy room. The bathroom door should have a lock for privacy though and we had to replace our entrance keys. Some problem with new promotional cards they said. Never the less we would recommend this hotel anytime.
"

"Good location near Downtown Disney. Good rates. Rooms up to date and clean. Good facilities. Only problem was getting someone to fix a broken drawer in chest. Reported to front desk three days in a row but it was not fixed until we happened to be in room when housekeeping supervisor was checking room. Problem then fixed immediately. Nice balcony overlooking Lake Buena Vista."

"I stayed for 2 nights and the service was excellent at the front desk, the rooms are big, clean, the hotel is very nice, excellent location, the only thing they were a little short was the continental breakfast very poor."

"my room was nice and clean, the bed was very comfortable. It just needed better lighting, and a small fridge would had made it better. Highly recommend the place, beautiful scenery during night and day from the balcony....."

"Great location! Great value! Comfortable room. Parked car and used buses with no problems. Would stay here again."

"Nice hotel at a great price on a great street. Easy bus access to Epcot was key for me. Mike the night front desk manager was very helpful!!"

"Staff was all very friendly and nice. Room seemed dark (not enough lighting) and dated. Walls were thin - could hear noises all night long. Shuttle was convenient. Wish room had fridge and microwave."

"It was a great place to stay and I plan on staying there again."

"Great Hotel, clean room, close to Disney Parks and free transportation (parking fee at parks $16.00), really nice view from bedroom, great breakfast buffet area.......has all plus, really recomend."

"Great staff, very helpful, especially the night front desk manager!"

"Execellent shuttle service, walking distance to dozen of restaurants, grocery. Very close Pleasure island. All in all i got more then i paid for."

"My grandchidren (ages 11 & 8) and I had a nice stay. We had the breakfast buffet every morning and it was OK. We had very friendly servers. The bus was always on time (every half hour) but the ride to the parks is pretty long so allow for a good 30 min. ride. Then, of course, allow for the very long walks to the monorail or park entrance. The better drop off points are reserved for the people actually staying in the Disney properties. My family we met up with had a much better experience because of they were at one of the villas.
Our beds were very comfortable with lots of pillows. We did not have a fridge. We had no real complaints in the hotel except for a very strange problem....the soap smelled really bad! I have no idea what was wrong with it but I took it to the front desk so they could get a 'whiff' :) They gave me something different and it was OK.
The extra resort fees and distance to parking are two big negatives."

"Good price, old property but well maintained. I stayed here in 1982. The place is still in good shape. The shuttle was a nice amenity and I was glad it was offered when the park closed. It allowed my wife to take one kid back to the hotel while I started at Disney with the older one until closing.

The beds were very comfortable."

"This Best Western is comfortable, clean and the staff is very nice. It is a bit dated. My only two wishes is that we had a small fridge in the room for our little ones milk and that the fan on the AC would stay on. All in all we will stay there again."

"The view from the 17th floor over looking down town Disney was worth the money. We could see the fire works from both Epcot and Magic Kingdom. Great place to stay."

"Very comfortable beds! Great location! Great value! Continental breakfast is nice to start the day, and the snack bar is perfect for snacks, ice cream, quick pizza for dinner, drinks, etc. I would stay here again! But I wouldn't recommend the restaurant -- I got sick from the salad bar."

"Upgrade to full breakfast buffet cost $6/person per day and was ok but not great. Rooms were nice but dated. Waited many times for bus to take us to parks."

"Very comfortable beds! Great location! Great value! Continental breakfast is nice to start the day, and the snack bar is perfect for snacks, ice cream, quick pizza for dinner, drinks, etc. I would stay here again!"

"The Buena Vista location is outstanding for a visit to Disney World. Walking distance from Downtown Disney. Easy ride to the theme parks. The Best Western staff was very friendly and helpful. The hotel itself is a bit dated - but very functional and comfortable."

"Nice room, comfortable beds. Within walking distance to Downtown Disney. Breakfast plan was good, consisted of fruit, juice, coffee, cereal, danish and muffin for both of us. Would definitely stay here again!!"

"We were pleased with our stay at the Best Western Lake Buena Vista Resort Hotel. We had a Disney view room that was a free upgrade. The disney view was great. We had a fantastic view of the wishes fireworks at Magic Kingdom and illuminations at Epcot. The transportation to the disney parks was nice. The buses ran at 25 minutes and 55 minutes every hour (ie: 9:25 and 9:55). The last bus picked up at each park 1 hour after the park closed. The buses had padded seats. Our room was large enough for 3 adults and 2 children, one 11 and one 5. We had room to place a single air mattress on the floor for one of our boys to sleep on. The room that we stayed in needed a little work on the ceiling and on the faucet in the shower. It looked like that had a prior leak in the ceiling outside the bathroom. The tile around the faucet in the shower was pushed in. I would stay here again."

"Very, very pleased."

"Other than the room not being ready at 3pm when we checked in it was nice.
Breakfast service for the free breakfast was unusual."

"No complaints really. Had the Disney View room which had an amazing view as promised. I needed to have a few things upgraded after I made all my orders, and everyone who helped me out was great. I was satisfied with my stay there."

"Our room was fabulous. Two king-size beds with up-dated linens and many pillows.
Our room had two huge, floor-to-ceiling, sliding glass doors opening onto a room-wide balcony complete with chairs and casual table.
The view was magnificent overlooking miles of greenery out to the entire Disney Complex.
In the evening we could watch two long-lasting fireworks displays. The staff was very friendly and helpful. The hotel itself was impressive with new carpeting throughout. We are very pleased Bookit.com customers."

"Overall I'd give them a B-; good location and execution, but not stellar and a little old; but, at the BookIt rate, this was a GREAT VALUE! We'd do again in a heart-beat."

"This hotel was very clean & had great rooms. The price was amazing considering how close we were to everything.



We were able to walk 3 blocks to Downtown Disney & we were only a few minutes drive from any of the Disney parks, Universal, & Sea World. Added bonus, we could see the EPCOT dome from our balcony & we could watch all the Disney fireworks shows too. Not quite as nice as being there beneath them, but we were still able to experience them.



Pool was very clean & deep & had lots of places to sit.



Restaurant staff was great - very personable & helpful but the food was pretty bad. Definitely would recommend that people stay here, just don't eat here."

"From the outside, the hotel looks old and dated. Access to the property is not as clear as you would expect but once you learned how to navigate around the parking lot it was ok. Check in was ok, staff was friendly and efficient. Everything was ready for our arrival. The only item that was not explained was the dining credit. Breakfast was very simple; you receive one cereal, one bagel, one muffin or pastry, fruit (apple, orange or banana) one juice (orange or apple) and coffee. Upgrade to full breakfast buffet cost $6/person per day and was ok but not great. Rooms were nice but dated. Bathrooms in need of upgrade/renovation. Room was comfortable but tv was old and had limited channels (maybe 15). Overall this we enjoyed our stay and was what we expected. Hotel is close to a lot of restaurants and very close to Downtown Disney with free shuttle service at night."

"good for the price....great shuttle service to Disney Parks free...nice pool.. very basic...breakfast food decent nothing special in restaurants, but they give $25 credit for meals for stay kids menu should offered free meals for kids like Holiday inn....nice staff....clean ..newly redecorated nicely..grat bed and pillows"

"This hotel was ok but must say I have stayed at better 3 star hotels.
Conditioner and shower cap were brought up to me upon request ;no lotion in bathroom. Also you are charged $8.00 a day for a parking and Wi Fi fee weather you use these services or not. If you are planning to go to the Disney parks plan for a long trip. Each bus goes two 2 parks and makes stops at 3 hotels. Even though parks are 4-5 miles away it will take about 1/2 hour to get there. Also disappointing that no mini fridge was in the room. Overall this hotel is ok but I would not come back."

"this hotel was far superior to some of the more expensive places within the park. room is spacious, clean, view of Epcot, walk to Downtown Disney, free shuttle to parks, and very accommodating staff. Would definitely recommend to others."

"loved having balcony where my daughter could see fireworks will stay again if we get a chance"

"For a mid-level hotel i was very happy with the Best Western . I liked the extra mirror and counter outside of the bathroom in the room. Hotel had nice gift shops, restaurant and bar, free continental breakfast, free shuttle to Disney with very nice drivers."

"FOR THE MONEY, THE BEST WESTERN FUL-FILLED OUR EXPECTATIONS. BRING YOUR OWN SOAP AND TOWELS, AS THE SOAP PROVIDED IS HORRIBLE, TOWELS ARE WORN A BIT. THE BED AND PILLOWS WERE VERY COMFORTABLE. PROXIMITY TO DISNEY WAS GREAT. WHOLE FACILITY WAS VERY CLEAN AND UPDATED. THE ONLY DISAPPOINTMENT WAS NO REFRIGERATOR IN THE ROOM, IT APPEARED AS THOUGH THERE WAS ONE AT ONE TIME AND IT WAS REMOVED AND NOT PUT BACK. AS I STATED FOR THE PRICE, IT WAS A TERRIFIC PLACE TO STAY AND I WOULD STAY THERE AGAIN."

"best western buena vista is very accomodating- a great hotel. we stayed on the 14th floor and saw the forworks at two parks from our balcony!!"

"the hotel was overall clean and friendly however they remodeled and we had to ask for a remote and there was no coffee pot in the room."

"A good mid-level hotel -- not luxurious, but can't beat the price. We got a great deal w/ upgrades for $65/nite and enjoyed the Disney-view rooms from which we could see the fireworks -- although they happened only once in the 5 nights we were there (mid-Sept.). A MUCH better deal than anything you could get in a Disney-owned hotel.

The continental breakfast is extremely minimal -- choice of coffee, tea, or OJ and choice of bagel, croissant, or cellophane-wrapped pastry. But you can use your coupon for $3 off the buffet if you're a big eater. (That makes it $6.)

Transportation to and from Disney is good -- twice an hour all day. Also there's a shuttle to Downtown Disney. And you can walk to Crossroads Shopping Ctr w/ a grocery and several restaurants.

For some reason the hotel restaurant was closed 2 of our 5 nights, but the Flamingo Lounge was open with hot food."

"The Front Desk was very much UNDERSTAFFED (all the time) both days. Allie was very attentive and personable.

The telephone did not work in the room. The alarm clock/radio was not functioning properly. There was only one little trash can. The refrigerator was missing. No microwave. The TV was long past due to be replaced. No vent in the Bathroom. Lighting in the make-up area outside the bathroom was woefully inadequate.

Their idea of a 'continental' breakfast was laughable.

The bed was comfortable. The A/C was good. The room was quiet."

"Things we liked:

Beds were comfortable; nice view; quick room service; clean rooms(other than bug found); nice size pool with 8' deep area; proximity to parks was great; in-room coffee was good.



Things we didn't like:

Front desk service - slow and couldn't access from room one day; cockroach-looking bug found and killed on curtain. Front desk said it was a type of beetle all hotels were dealing with. (Gave us new room; breakfast buffet next morning; waived hotel charges for rest of stay). Saw spray crews multiple times during our 10 day stay; no microwave or fridge in rooms; shampoo, soap & conditioners were low grade.



The biggest disappointment was the two 'free' breakfasts each day offered with our booking. Showed their buffet but the coupons were only good for a bagel or pastry and coffee or juice without paying $6 for the buffet. False advertising there!



"

"the location was fabulous! The price was great! The free shuttle was AWESOME and always very close to the scheduled time. The room itself was great, except for the bathroom and tv. The shower knob was really loose and the same for the shower head. Bathroom needed some home improvements. Beds were VERY comfortable. Could have used a 'new' tv."

"My wife and I had a wonderful time at the Best Western. The front desk attendant (Marinella) was very friendly and accomadating. We had a Disney view from the 16th floor and it was pretty cool. We watched the fireworks from the Balcony on both nights that we stayed. WE stayed in a King sized bed suite and the room was huge. If you are going to stay make sure to bring your own soap because the soap they give you is horrible. Also their was no refrigerator in our room but I didn't check to see if it came with one. The buses to Disney came every 30 minutes and wasn't bad but if there is inclement weather near by plan ahead for the bus because there is no shelter at the bus stops at the parks. All in all the stay was great. Their free breakfast was kind of lame but for $69 there is not much to complain about. Go in September or late August. Kids are going back to school and its slow."

"Hotel quality better than expected for a Best Western. View of Disney was good, but quite a distance away. Breakfast was fair at best, considering type of food we typically consume (including the upgraded breakfast). Bookit deal made it acceptable. Proximity to Downtown Disney a big plus, as well as the busses to all the major theme parks and DD. Location of 1 block from the major thoroughfares made it convenient "

"Up graded Buffett , ha dspoiled fruit for 2 days, eggs runny not worth the difference $6.00 per person. Room towels very worn & rough. Forget the pool towels ,I wash my car with better quality towels. Would you believe very worn & small (face towels) too small for the pool area had holes & too rough to rub your face with. You get what you pay for. Pillows just lumps too soft &lumpy. View of disney was nice, shuttle & shuttle drivers were great as were the desk people. No shade at the pool , you cook all day."

"Up graded Buffett , ha dspoiled fruit for 2 days, eggs runny not worth the difference $6.00 per person. Room towels very worn & rough. Forget the pool towels ,I wash my car with better quality towels. Would you believe very worn & small (face towels) too small for the pool area had holes & too rough to rub your face with. You get what you pay for. Pillows just lumps too soft &lumpy. View of disney was nice, shuttle & shuttle drivers were great as were the desk people. No shade at the pool , you cook all day."

"My family and I stayed at this BW for 3 nights at the end of September 2010. Very nice staff. Room was clean. Bedding comfortable. Our package included the continental breakfast that was just a bagel and juice or coffee. We upgraded one morning to the buffet breakfast. Don't do this! Poor quality! (microwavable french toast, pancakes...)

The shuttle was right on time every 30 minutes. We had a really good rate through Bookit.com. Pool was ok. The construction that other reviewers mentioned is finished. No need to pay upgrade for Disney View room. You see Disney all day. You don't spend that much time in the room. Nice hotel. "

"A last minute booking from booit.com. The shuttle is always available every 30 min. I did not use bus to water parks. 4 people stayed comfortably. "

"This was an awesome deal if you are interested in staying on Disney property without emptying your wallet. We enjoyed our stay and found the stay to be very friendly and helpful. We really loved using the free shuttle buses. I plan on returning the end of September and have recommend this hotel to my friends and family. What a great way to visit Mickey!"

"It had been years since I had last stayed at this hotel. This time was just as wonderful. I had a room on the 15th floor with a great balcony for relaxing. The staff was friendly and shuttles were always on time. The regular breakfast was ok for the money and of course, the Pizza Hut express was what you would expect. Only had dinner at the restuarant once and it was ok but nothing special. With downtown Disney at your feet with quick shuttles, can eat just about anywhere so the hotel restaurant not a big deal. It's probably more for weary families who are exhausted at the end of the day. I will be staying here again. Great Fall rates when it is not so hot or crowded."