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The Ritz-Carlton, Naples

Fort Myers, FL, US (RSW)

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Based on 1722 reviews
Room & Rates
Room, 1 King Bed, Balcony (Limited View, Non-Balcony)

Room, 1 King Bed, Balcony (Limited View, Non-Balcony)

1 King Bed
431-sq-foot (40-sq-meter) room with a furnished balcony

Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Room, 1 King Bed, Balcony, View

Room, 1 King Bed, Balcony, View

1 King Bed
431-sq-foot (40-sq-meter) room, furnished balcony with ocean and beach views

Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Playpen, safe, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, renovated in October 2013
Connecting/adjoining rooms can be requested, subject to availability
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Room, 1 King Bed, Balcony, View

Room, 1 King Bed, Balcony, View

1 King Bed
431-sq-foot (40-sq-meter) room, furnished balcony with partial ocean views

Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Room (Club Gulf View Room, 1 King, High floor)

Room (Club Gulf View Room, 1 King, High floor)

1 King Bed
431-sq-foot (40-sq-meter) room, furnished balcony with ocean and beach views

Club Level - Club Lounge access, continental breakfast, lunch reception, dinner reception, and light refreshments
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Club Suite, 1 King Bed with Sofabed, Sea Facing

1 King Bed or 1 Full Sofa Bed
612-sq-foot (57-sq-meter) room with a furnished balcony

Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Terrace Suite

1 King Bed or 1 Full Sofa Bed
406-sq-foot (38-sq-meter) room with a furnished balcony

Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Presidential

1 King Bed or 1 Full Sofa Bed
406-sq-foot (38-sq-meter) room with a furnished balcony

Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Double Beds, Balcony, View

Room, 2 Double Beds, Balcony, View

2 Full Beds
431-sq-foot (40-sq-meter) room, furnished balcony with partial ocean views

Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

1 King Bed
431-sq-foot (40-sq-meter) room, furnished balcony with ocean and beach views

Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, twin sofa bed, and free newspaper; free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Gulf Front Suite

1 King Bed or 2 Full Beds
Features a private furnished balcony

Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room (Club Coastal Room, 1 King, High floor )

Room (Club Coastal Room, 1 King, High floor )

1 King Bed
431-sq-foot (40-sq-meter) room, furnished balcony with partial ocean views

Club Level - Club Lounge access, continental breakfast, lunch reception, dinner reception, and light refreshments
Entertainment - WiFi and wired Internet access, 42-inch LCD TV, iPod dock
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed, Egyptian cotton linens, a down duvet, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers
Practical - Safe, free newspaper, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning, heating, and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
The Ritz-Carlton, Naples
280 Vanderbilt Beach Rd, Naples, FL US 34108

Rooms
Make yourself at home in one of the 450 air-conditioned rooms featuring iPod docking stations and minibars. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies. 42-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a 24-hour health club. Additional amenities at this Mediterranean resort include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the resort's dining establishments, which include 5 restaurants and a coffee shop/caf. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Business, Other Amenities
Featured amenities include high-speed (wired) Internet access (surcharge), a business center, and express check-out. Event facilities at this resort consist of conference space and meeting rooms.

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Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 9.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Fee for high-speed Internet (wired) in public areas: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Beauty Shop/Salon
  • Business Center
  • Children's Program
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Game Room
  • Hypoallergenic Room Available
  • Kiddie Pool
  • Kids Club
  • Multilingual Staff
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Spa Services
  • Steam Room
  • Video Game Console
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1722 reviews
from Brussels
Submitted on 20-05-2016
Forget about the rooms with partial ocean views (mine at least was over a roof with AC unit, so not terrific, to say the least), forget about the food in the hotel restaurants, which I found mediocre, but by all means, go there for the chairs and the umbrellas on the beach! There's even a kids' club (atrociously expensive if you ask me, but well organized and very well set up). So if you are a loving, kind, wonderful parent in search of a break, drop the little thing at the club and run to the... Read more
from
Submitted on 20-05-2016
The Ritz Naples is a beautiful hotel. That's for sure. However- If you plan to visit family in Naples during any kind of Holiday (like Easter) we highly suggest you stay far away from the Ritz in Naples. It's a total circus. They allow hundreds of people to use the beach. Who are all these people? Friends of friends of families staying at the hotel. It's totally obnoxious. We had 2 little kids - 4 and 1yrs old and we were cramped on a tiny little square of sand amongst so many rude people who we... Read more
from Cincinnati, Ohio
Submitted on 21-05-2016
We stayed at this wonderful resort while visiting Naples. Everything was perfect. The staff is very friendly and go out of their way to make sure you are comfortable and having a positive experience. The rooms are very nice and clean. Amazing room service, dining options, spa, and shopping. This resort has it all.
from Greater London, United Kingdom
Submitted on 21-05-2016
A beautiful hotel, great amenities, right on the beach. As per usual with the Ritz Carlton, service and staff were par excellence. Plenty of facilities within the complex, which is just as well, since anywhere else is a drive away.
from Hinsdale, Illinois
Submitted on 24-05-2016
This is an older property that has been remodeled. The decor is beautiful and the rooms are very comfortable with the best bedding and pillows. The rooms have an outdoor balcony that looks at the golf. Ask for a higher floor and know that if you are situated in a corner you will look right onto your neighbors balcony. The employees are kind and helpful, as always. This property has a really great fitness area near the spa as well as fitness classes. Their beach is right out the back where ... Read more
from Coatesville, Pennsylvania
Submitted on 05-06-2016
The main reason the hotel does not get an excellent from me is, that the property and the pool are slightly outdated and there and then are some minor maintenance and cleanliness issues ... . The matresses in the room could be renewed since the ones in our room #1031 were completely worn out ... . In the evening we once ate at the Italian Restaurant Terrazza ... . From food joyces to service this is definetely far from a 5 star experience ...!! Other than that: Nicely situated ... excellent ... Read more
from
Submitted on 06-06-2016
Just returned from a long weekend at the Ritz, simply amazing service. Room was clean and well maintained as were all public areas. Exceptional food and beverage operation as we visited almost all restaurants and were amazed at the food quality and attention to detail in service. Sunsets were incredible on the beach and from our balcony. A little over an hour from Fort Lauderdale, we'll definitely be back!
from Fargo, North Dakota
Submitted on 07-06-2016
My first choice in hotels is Ritz Carlton.You just know that the room, service, food and facilities will be excellent. We stayed here for three days after a cruise. Friends of ours who had a flight in the evening joined us for a day at the pool and we all had a great time. The only insight that I would have, that you may wish to consider, is that 1) the pool was overly crowded with families (yes, we were part of the problem); 2) for the size of the hotel, the pool is on the smaller side; and,... Read more
from Baltimore, Maryland
Submitted on 07-06-2016
Highly effective hotel. Front desk polished and professional. Rooms are not large but updated and immaculate. Beach is wonderful, soft sand. On weekends, a swim/jump platform is put out (I wish they would put it out daily--kids love it). Pool is large and most kid-friendly. On site dining is alarmingly expensive but it should be noted that the food is top-notch and we didn't have a single meal that wasn't superb. All in all, if you can absorb the price tag, this hotel will deliver a fantastic fa... Read more
from Atlanta, Georgia
Submitted on 07-06-2016
My husband and I had not been away in about 3 years, just the 2 of us. We originally were looking for a place in the caribbean, which we always love, but the tickets were outrageous and we really wanted to get somewhere fast and enjoy the time on vacation more then traveling. The Ritz in Naples is amazing! We stayed on the club level....which was perfect! The staff, especially Jane, Clariel, Patty, Ellen and Margaret were beyond amazing. They made us feel like we were at home and I cannot t... Read more
from Mullica Hill, New Jersey
Submitted on 19-06-2016
As expected the Ritz met every expectation we had when we visited recently. Refreshed decor in the common areas where we enjoyed a lively band and coffee. The grounds and rooms are meticulous. Another great time had by all of us in our group.
from stratford, ct
Submitted on 19-06-2016
As a gay couple, we don't always get a great reception at traditional resort destinations, but our experience this weekend at the Ritz-Carlton in Naples, Florida was no less than amazing. From the moment we arrived until the minute we left, the staff and guests were welcoming. The personnel learned that we were celebrating our 16th anniversary, and every day they greeted us by name and gave us extra special treats, from an upgraded room, to a treat of chocolate covered strawberries, a comped gua... Read more
from Naples, Florida
Submitted on 19-06-2016
I have stayed here many times for staycations and I live in Naples. I'm hoping someone at The Ritz reads this review and makes changes. Since 2012 I have been to the Ritz-Carlton once a year for a staycation. Your beach restaurant COULD be fabulous, but the food is awful. I have given Gumbo Limbo many tries and it's pathetic. You need a new chef. Nothing is worse that going to a nice beach restaurant and having bland food. I complain every year and still no changes. Then the spa...I have had se... Read more
from
Submitted on 20-06-2016
Everyone at the Hotel was super nice. The experience from the beginning during checking time was very sweet. Copelin Pauly made my vacation a great experience. I cant wait to go back... The Pool Side fried chicken sandwich was amazing... The kids staff activity coordinators were really attentive to all the different events going on. The beach and pool was very organized and well equipped as well.
from Amelia Island, Florida
Submitted on 22-06-2016
This is a little late but we just returned home from extended travels. We stayed at what we have determined to be the best Hotel/Resort in the world (THE RITZ-CARLTON, NAPLES, on the gulf) the first week of June 2016. We always return around the same time each year to celebrate our anniversary. We never tire of returning to this magnificent property, the reason; not only is this resort maintained immaculately but the Ladies and Gentlemen always, without fail create such a memorable experience ... Read more
from Philadelphia
Submitted on 27-06-2016
Came here for a hosted buyers conference. Hotel is well run, welcoming and overall excellent. Only two negatives...beds were terrible, which is not a good thing for a hotel, and the old-fashioned bath with no separate shower is not suitable for a resort at this level. How can they let the beds be terrible? Big oversized topper made me feel I was sunk in sand. Woke up with a back ache every day. Food was excellent at the conference. Resort seemed spacious, yet compact enough so you did not... Read more
from Naples, Florida
Submitted on 27-06-2016
Best beach Chickie bar to watch sunset in Naples. Delicious delights, tasty drinks and great service. Can't wait to go again, will bring all visitors for sure! It will be a memorable evening for all. Great night for adults
from New York, New York, United States
Submitted on 27-06-2016
Visited the hotel for a wedding in their beach house. The location was beautiful! The grounds were very well kept and the staff very friendly. The food was great. Overall a great experience! Just be careful with the pricey valet parking. The rooms were not very big but very comfortable and nice.
from miami beach
Submitted on 29-06-2016
Nice place. Fair food. Obviously not cheap. I was in shock when we were told we had to pay extra for umbrellas at the beach. I have been travelling for 25+ years and NEVER have I been charged for umbrellas while at an hotel. Unbelievable ! Not to mention you have to pay for internet. Yes, Internet is not free..............With what they charge for the rooms............I am speechless.
from Louisville, Kentucky
Submitted on 30-06-2016
We planned this getaway as rare time away from four kids and jobs. The Ritz Carlton experience does not disappoint. There are so many beautiful hotels and resorts around the world but what sets those places apart from the Ritz Carlton is that the Ritz not only has a beautiful properties, the service is excellent. Customer service is a top priority with the Ritz and it shows! We we're debating on a couple other properties in Naples and Marco Island but ultimately decided to stay at the Ritz beca... Read more
from Newcastle upon Tyne, United Kingdom
Submitted on 04-07-2016
My friends and I enjoyed an early evening stroll through the hotel to the beachside casual cafe/restaurant called Gumbo Limbo. The chairs facing the beach were a brilliant place to enjoy a margarita and watch the sunset. Very enjoyable setting! Service slightly slow but we were in no rush. Staff were polite. Thanks.
from Washington DC
Submitted on 04-07-2016
Just finished a very nice stay. Service staff in all departments are five star plus. Friendly, helpful and engaging. Staff in the tennis center, Dusk, the retail shops and the club lounge were particularly helpful. Hotel infrastructure is good. About what you expect from the brand. It's the ritz design from a decade or so - kind of an old world sort of vibe, but still nice. Good electronics and tv in our suite as well. Lots of kids, but we knew that going in and you can find your own spa... Read more
from Savannah, Georgia
Submitted on 04-07-2016
This was my first time in Naples and I'm glad I chose the Ritz Beach resort. This property is excellent in general, but also compared to other Ritz properties also. I found that the staff here was more personable and friendly. The quality of the club level presentations were also a lot better. Everyone here seemed to take more pride in their work. All the restaurants were quite good. Only complaint is that the internet could be faster. The hotel is also super kid friendly. The Ritz Kid's... Read more
from
Submitted on 05-07-2016
We decided on a quick weekend getaway and chose the Ritz Carlton in Naples we had great options through Amex. Early check in and late check out. From our arrival the entire staff is on point they deffinetly earn their 5 stars. Water abd chanpagne at reception my son was given glasses a bracelet coloring book. We had just come back from Mexico and I could totally feel the difference in Customer service. Jeffrey took our vags up was extremely informative and courteous. He went out of his way to as... Read more
from Fort Lauderdale, Florida
Submitted on 07-07-2016
Everything was fantastic about this hotel! We upgraded to the club level which was very nice. Service everywhere was incredible. We stayed on property the entire weekend. Friday night we went down to the beach restaurant, Saturday night to the Grill. We enjoyed a nice beach walk Sunday morning as well as the pool both days. The best get away weekend we've spent!
from Miami beach
Submitted on 07-07-2016
We went for a quick getaway from Miami , we had a pleasure stay , beautiful property , pleasant staff and ritz standard that never let you down ... Julio at the spa kept reminding me that they close at 6...oh well I guess he just wanted to go home ...either than that a perfect stay special thanks to John at the front desk for a pleasant and professional check in...thanks everyone !! We will be back soon !!! Marcos Albuquerque .
from Jackson, Missouri, United States
Submitted on 10-07-2016
Driving down Vaderbilt Beach Road to The Ritz-Carlton, the anticipation of staying at one of the finest resorts begins to build. As you turn onto the property and wind your way to the front entrance, you can feely your worries and concerns starting to melt away. From the valet who opens your door and welcomes you to the pool attendants who bring your drinks and take care of your towels, the service is unrivaled. Everyone at The Ritz-Carlton is friendly and welcoming. I would suspect that you wou... Read more
from Stuart, Florida
Submitted on 12-07-2016
We rented an oceanfront suite with a terrace for two nights and when we saw the room we cancelled the second night. The room and bath were much more like a small junior suite. The terrace was barley large enough for the two of us to sit there with the tiny table and chairs that were provided. Very disappointing.
from Tampa, Florida
Submitted on 13-07-2016
We recently spent a long weekend at the Ritz Carlton Naples to celebrate our anniversary. This is our third time here and the rooms have been nicely updated since our last visit. We had a coastal view room with an amazing view. Housekeeping was excellent and everyone was friendly. Grounds are beautifully maintained. Because of the summer package deal we booked, we ate breakfast daily in the main restaurant and also ate one dinner there. Food was good, but service was extremely slow given s... Read more
from Hollywood, Florida
Submitted on 14-07-2016
Fabulous from the instant you get there. The valets are friendly, personable and helpful--with water and fruit > The front desk and bellman are great as is housekeeping and indeed, everyone you meet. Congratulations to John the hotel manager for recruiting and training such a great staff. The building, rooms, bathrooms etc are absolutely 5 star as is the location. As to be expected the prices are Ritz-Carltony (t coin a word) but everything is top quality. Nothing snooty about this place. A tot... Read more
from Ft. Myers
Submitted on 14-07-2016
We live in Ft. Myers, and travel to Naples to visit my daughter's family. The Ritz-Carlton on the gulf is one of our favorite getaway sites where we gather all the family together. The Gulf view suites are beautifully commodious, comfortable and spotless. All the common areas are elegant but not ostentatious. The service is always superb, and the amenities meet every need. Beach access is excellent, and the beach itself is expansive and beautiful. Our stays usually do not exceed three days...but... Read more
from Atlanta
Submitted on 17-07-2016
We spent a long weekend over New Year's in Naples and enjoyed our stay at the Ritz. We had a beautiful room overlooking the gulf and beach. The hotel was decorated for the holidays so it was extra special! We used the pool and tennis courts (clay courts). It is a very popular destination at that time of year!
from
Submitted on 17-07-2016
We booked the Ritz Carlton in Naples, having never been to either hotel of location before. The Hotel it self is very nice, the rooms lobby etc very well decorated. On the 11th floor where we were there was a musty odor at the elevators. Our room was a beach / coastal view which was very pretty, But a hotel is under construction next door so the only thing we could hear was the noise on construction. We were charged a resort fee, which I'm not sure what that's for because the only resortish ther... Read more
from Miami, Florida
Submitted on 17-07-2016
The hotel is nice and we were impressed overall. The only negative think I would like to mention is that one of the coffee shop employees was always in a "bad mood", never smiled and seemed she was not happy with her job.
from Warsaw
Submitted on 17-07-2016
The Ritz in conjunction with Maritz Travel has given us such a grand finale! The facilities are impeccable, and the service beyond outstanding with every need anticipated. The food is delicious and artfully plated. My food allergy issues were taken in stride, discussed, and every chef in the hotel restaurants was alerted. I am safe here! This evening I was served filet mignon, perfect from first bite to last. I always have to run my air purifier in hotel rooms due to my severe asthma, but not ... Read more
from Laurel Springs, New Jersey
Submitted on 20-07-2016
We stayed here for 4 nights. The food was excellent. The service was great and on par with other Ritz Carlton properties. The beach was very nice as were the attendants. The beach bar was well positioned. Didn't use the pools because we prefer the beach.
from Hopkinton, Massachusetts
Submitted on 20-07-2016
We stayed at this hotel for the July 4th weekend. We had 2 connecting rooms with wonderful views, which worked out great for the 5 of us (my husband and I and our 3 daughters). On the arrival we were offered a glass of champagne, which was a wonderful start to our vacation. The hotel is beautiful. Rooms were wonderful. The bed and pillows were extremely comfortable. We had breakfast buffet at the restaurant couple of times and it was great. But mostly I wanted to recognize our waitress. I belie... Read more
from
Submitted on 20-07-2016
Always nice place to stay, but did have a little thing that bothered me. Had an insurance conference there and of course the rooms are $$$. When we checked in we were advised all costs, tips, and beach activities included and paid by our company which is typical. Went to beach and there was discussion with towel/beach chair staff that was awkward as they said they were not getting tips. I let them know our group was under impression this was taken care of, but I could tell they were not happy. T... Read more
from Mississauga, Canada
Submitted on 20-07-2016
We had a wonderful stay at this hotel in May. The rooms were nicely decorated with comfortable beds. We had a gulf view room and the vista was beautiful. The hotel provides excellent service and has lots of amenities. Beach chairs are available for free, but umbrellas must be rented each day. I feel that umbrellas should be complimentary as the room rates are very high and paying to use an umbrella feels like the hotel is trying to take advantage of their guests. Luxury hotels should not do this... Read more
from Wheeling, West Virginia
Submitted on 21-07-2016
The best part about this hotel was the property. The hotel was located on a gorgeous stretch of beach where the river releases up north have not really affected the water quality much. The service was definitely average for a Ritz property, if not below average. The only exception to this was the front desk/bellman/valet services, which were overly accommodating, friendly and amazing. Drink service on the beach and chair/towel service specifically at the adult pool were almost non-existent. It c... Read more
from Washington DC, District of Columbia
Submitted on 25-07-2016
You are travelling with young kids - great goody bag upon arrival with toys, nightlight, outlet guards, etc. - club level concierge is super accomodating - they will wash bottles, make special requests, give a bag of sand toys, and whatever else you need. Kids are not only welcomed but treated just as much as guests as adults. - Separate family pool and not crowded. Cabanas also available at the family pool which is super convenient with babies. Ask for Dennis for outstanding service - he defi... Read more
from Newton, Massachusetts
Submitted on 26-07-2016
From the moment you drive under the portico to be greeted by a smiling valet, the experience is nothing but Ritz. All the staff are helpful, but not under foot. The facility is beautiful and very well maintained and staffed. The rooms are more than ample, the room amenities beyond expectation, the decks, pools and beaches immaculately maintained. The conference facilities, restaurants and common areas are properly cooled and not, as many facilities are, freezer ready. Overall an excellent e... Read more
from Oslo, Norway
Submitted on 27-07-2016
The hotel is very elegant and brings you back to the grandeur of the great old hotels by the Mediterranean in Europe, even if it is rather new. It has several pools and a private part of the beach with full service all places. There are several restaurants, from fine dining to relaxed beach clubs. A great spa and a really well equipped large gym as well. Nice gardens and grounds. Unlike many other places in Florida, they do not charge a resort fee, but you have to pay for some of the services li... Read more
from long island, ny
Submitted on 31-07-2016
My husband and I broke our rule of never traveling to the same place twice when we returned to the Ritz Carlton Naples Beach Resort this summer for a nine day stay. I was reluctant to return as our stay last year was amazing. How could our second stay be as good as our first? But I am happy to report that our return trip was just as amazing as our first. The Ritz Carlton Naples is truly one-of-a-kind! The food, amenities, beach, and staff are unparalleled. I must compliment several staff mem... Read more
from Glasgow
Submitted on 31-07-2016
Ritz do things well. The valet staff here are exceptional. Nothing is too much trouble - prompt and courteous even when it is crazy busy with a convention. Hotel is well placed in north Naples and has a great adults only pool as well as a family pool to get some peace if you want to chill out. Service around the pool was below average - rarely saw staff look over to see if anyone needed service. Pool bar restaurant and Gumbo Limbo were good, but generally none of the service reached the p... Read more
from Winter Park, Florida
Submitted on 06-08-2016
Great Ritz property. Staff was fabulous. Beach area kept wonderfully pristine. Sushi restaurant and service there was prompt and attentive. Sushi was prepared and presented very well. Candy and ice cream store was fun too. The only point I would like to see here is more dining options after 10pm.
from
Submitted on 06-08-2016
Wonderful service, upgrade room with fab view of calm beach waters. Service on the sand beach was plenty and seating for food was fast but eateries close by 10pm (pretty early). Check your credits, we could've made $50 by changing where we ate. Sushi place was fun, there were sports on the tvs over booths. Don't miss the sushi!
from New York City, New York
Submitted on 08-08-2016
My husband and I stayed for 4 nights to celebrate our 4th anniversary and we loved it very much. The staff acknowledged our special occasion and always made sure that our stay is special. Upon arrival, the valet attendants were extremely professional and always greeted us with a smile. I always felt special whenever they opened the doors for me and helped me with my bags. When we checked in, we were given an upgrade to a Gulf View Room. It was facing the courtyard and has amazing ocean views. A... Read more
from New York City, New York
Submitted on 09-08-2016
The Ritz-Carlton, Naples is a place where you truly escape into paradise. Upon arrival, the valet staff greats you like a valued family member and whisks your things away and guides you into the lobby. The Lobby is an oasis of music, flowers and smiles reminding you that you deserve to be pampered. The Front Desk team welcomes you as if they have been waiting for only you and offers personalized service from the onset. The hallways, gift shops and restaurants are immaculate, welcoming and 'feel'... Read more
from Columbus, Ohio
Submitted on 09-08-2016
We were very pleased with our stay and the service at this hotel. We look forward to visiting again. Great beach service and pools were great also. If we go back to Naples with kids we may choose another place with pools that have slides and more activities for kids.
from Nottingham, United Kingdom
Submitted on 10-08-2016
This is our fourth visit to this wonderful hotel in the last six years and it is just simply perfect. From the moment we pulled up outside the hotel and had our hire car whisked away to be returned to Hertz we have been in/ on a carousel of pampering. Check in has been turned into an art form and something to be enjoyed( how often would you say that?) Our rooms, we have three for my wife and I, our daughters and their partners are as always simply perfect. We are on club level and the attention... Read more
from West Palm Beach, Florida
Submitted on 10-08-2016
I did not stay at this hotel but in staying at the Golf resort I had access to this hotel as well. The hotel is very clean the the staff is all very friendly. They are on a beautiful stretch of beach. There is a separate kids pool. The fruit infused water is great. I would recommend staying here
from Greenville, Delaware
Submitted on 14-08-2016
The Ritz Carlton Naples is a comfortable get away destination for those interested in Ritz Carlton Service at a beach resort. The property sits right on the Gulf Coast, so your room is steps away from the public beach or one of it's two pools. The location is ideal for shopping and entertainment excursions if leaving the property is on your agenda. The staff was professional and focused. Our suite was comfortable, but there was nothing particularly memorable about it.
from Cleveland
Submitted on 04-09-2016
I stayed with a friend of mine for a girls weekend. The spa is amazing. Best staff I have ever come across. The Sunday buffet breakfast was absolutely perfect. The resort is family friendly but we barely noticed the kids around since they have plenty of adult only areas. I would love to name all the fabulous staff I interacted with but it would take the entire review. Just top notch hotel. Well worth the money.
from San Francisco, California
Submitted on 05-09-2016
Where to begin? We paid about $600 a night for a room with a king bed and partial (crane your neck) view of the Gulf. The room was tired and sad. I would estimate the paint in some areas (like the bathroom) was on its 10th coat. Pathetic. I felt like we were staying at a HoJo's. We were with our 4 year old. They don't have roll aways- only the most uncomfortable inflatable mattress. We picked this hotel because we wanted to be on the beach. Sure, for $600 a night your hotel is on the beach but t... Read more
from New York
Submitted on 05-09-2016
Patrick at the front desk and Dennis at the pool service was outstanding! Beautiful hotel and top of the line service. Everyone was extremely nice and welcoming! Had a beautiful weekend there! Highly recommend :)
from Sarasota, Florida
Submitted on 06-09-2016
One of my favorite hotels in Florida. I love taking time off and running down to Naples. Staying at the Ritz really makes me feel like I am on vacation. Their attention to their guests in superb. The spa is worth every penny! I tried many different treatments, and was impressed with all of them and each service provider. If you are looking for a truly decadent experience, book a room on the Club Level. During different times of the day, they have drinks and snacks for you. I loved being ... Read more
from Estoril, Portugal
Submitted on 06-09-2016
Stayed in this hotel twice, and is the best for me in all Florida. Traveling with 2 kids. Since you arrive to the Ritz Naples you can see the excellence. The vallet, the front desk were incredibly friendly and professional. The room is comfortable and quite spacious. The restaurants very good. Excellent service and very nice food. Good alternatives for healthy food. The Gumbo Limbo restaurant is the best spot in the beautiful sunset. i´ve tried the gim, and it was fantastic, offering cool towe... Read more
from office
Submitted on 06-09-2016
The hotel is nice but dated. It is closing for needed renovations and I look forward to returning to see how it turns out. The restaurants and spa are great and the staff is wonderful. Valet gets pretty backed up around peak times, so expect to wait around 10 minutes. The beach is nice but it does get crowded-reserve your beach set up early!
from Orlando, Florida
Submitted on 08-09-2016
My wife and I visit a few places on the Gulf coast during our vacation in late august. We stayed at The Ritz-Carlton. It was our first time staying with the brand. We stayed before with the Waldorf-Astoria. We really enjoy ourselves with this resort. The staff is very professional and they do their best to make you feel at home. We were greeted always with a smile. The facilities are great. We spent some time by the pool area and the beach. They have this little cozy bar right at the beach entra... Read more
from San Diego, California
Submitted on 10-09-2016
We decided to give this place a try at the last minute and we were glad we did. Everything you would expect from the Ritz Carlton brand was delivered. The physical aspects of the hotel were up to date and in good condition. Rooms were very good, although the standard Ritz Carlton 12X12 marble is becoming dated in the bathrooms. Service is the real star here as with most 5 star luxury properties. Uniformly excellent service throughout all departments. The other remarkable thing about this pro... Read more
from Naples, Florida
Submitted on 12-09-2016
we stay here about once a year. The restaurants have changed a bit, always interesting and great! The rooms are beautiful! Hotel renovated a couple of years ago. The lobby is spectacular! Especially at Christmas! The beach bar/restaurant is a favorite!
from Matawan, New Jersey
Submitted on 12-09-2016
The Ritz Carlton in Naples is a nice hotel, it is small and intimate. It isn't modern or grand but the service of the staff is impressive. I've visited this week for the 3rd time and I think it will be my last...very quite.
from Manningtree, United Kingdom
Submitted on 13-09-2016
We had spent 8 nights at the amazing Four Seasons in Orlando before arriving here, and due to the Ritz reputation thought we would be getting a similar standard. Not the case. We were due to stay for 6 nights, but moved hotels after just 2. This Ritz Carlton is trading purely on it's name and the Ritz updated reputation. The only genuine member of staff we encountered was John at the check in desk, who was very helpful. The rest seem jaded and uninterested, from the doormen who didn't seem to w... Read more
from Nashville
Submitted on 14-09-2016
Great place. Food was great...lobster queso is fantastic. Sits right on the beach. Upscale atmostphere where you can watch the beautiful Florida sunset. Prices were a good value. I would highly recommend
from London, United Kingdom
Submitted on 15-09-2016
As a UK based family of 5 (2 adults, 3 children under 11) we stayed in the Ritz-Carlton in Naples for just over a week in August 2016, arriving exhausted from a previous week in Orlando. In summary, we were all extremely impressed by the quality of the hotel, the service, the amenities, the location and the friendliness of all the staff. We will definitely return. Highlights include: 1. Friendliness and helpfulness of check in staff; 2. High specification of our interconnecting rooms, as well a... Read more
from New York City, New York
Submitted on 16-09-2016
Very large and well appointed hotel. Everything is on the grounds, including many restaurants of varying cuisine. Definitely more of a resort than business travel but that only means you may not find a USB in your room. But if you travel for work there it won't matter, you'll forget and think you're on vacation. Friendly, happy staff.
from Charlotte, North Carolina
Submitted on 16-09-2016
I was blown away by the Ritz Carlton Experience. It was my first time and I can assure you, it won't be my last. I have traveled to many resorts across the country, and overseas, and the service at this one sets it apart. There are a few service standouts that I would like to recognize- Ana in the Gourmet Shop was so pleasant in the mornings. On my second day she remembered my name and order, was sweet as could be. When she wasn't with a customer, she was moving, and cleaning, and re-stockin... Read more
from
Submitted on 17-09-2016
Great resort w/ 5 star service. The best location and the beach is pristine. Spotless rooms and grounds. Restaurant options are great and plenty of great local restaurants to go to also. Can't wait to go back.
from Livingston, New Jersey
Submitted on 18-09-2016
Possibly what you remember most from the Ritz Naples, besides the beautiful grounds, lobby, flowers, beach, and rooms, are the employees. We met so many and each and everyone was pleasant and always smiling and always going above and beyond. Jeffrey the bellman was so excited about the property and offered such great tips about the hotel. Pedro who was painting one day, took time to show us an eagle perched on top of the hotel. From the servers/pool employees at the pool and Terazza restaura... Read more
from New York
Submitted on 19-09-2016
We stayed for a short weekend. The hotel is beautiful and the setting was wonderful. It is right on the beach after walking through a mangrove. The beach basically has soft sand, with some shells but nothing that would really hurt your feet. It was nice to have separate pool areas, which makes the whole area feel less crowded. We had a great spa appointment and stayed in the mineral pool area for a long while afterwards which is peaceful and tranquil. The services were up to the Ritz-Carl... Read more
from Naples, Florida
Submitted on 19-09-2016
We are originally staying at the other Ritz resort called Tiburon. But some friends of ours had double booked a room at the beach location and we took that sweet. What a great choice. Not the Tiburon wouldn't of been fantastic, but just being at the ocean was that much more superb. The white sand and beach umbrellas as well as being served beachside just really made the trip. We could walk for miles going south, and could walk at least a couple miles going north before running into a pass. The r... Read more
from
Submitted on 23-09-2016
Best of everything in Naples! Sunsets could not be better from our balcony. Hotel shouts elegance, comfort, style, luxury. My compliments to the upkeep of this property. Not a single mistake in our three day stay. Sushi restaurant was great, beach service unbelievable. Morning buffet for $30? Best deal in town. Mimosa included :) Best beach walk at night of my life
from Irvine, California
Submitted on 25-09-2016
Perhaps the greatest thing about the Ritz Carlton, Naples, is the friendliness and helpfulness of the staff. Whether you're at Reception, the Concierge desk, the Lobby Bar, Terrazza, or the Grille, everyone is universally friendly and willing to help in any way. I was here over my birthday and a particularly kind server who had waited on us several times actually wrote me a birthday card and gave me a notebook!!! I've traveled for decades and often on my birthday, but that was a first!! We had t... Read more
from Oxford, United Kingdom
Submitted on 25-09-2016
A three night stop sadly, the room is excellent, food and service outstanding, a good array of restaurant and bars and the staff are friendly. A great view of the Gulf and bleached white sand on the beach. And the beer glasses do really fill up from the bottom. Never seen it before.
from Grand Rapids, MI
Submitted on 28-09-2016
Dinner was amazing. The steak portions were large, perfectly prepared and like butter. The chicken and duck portions were small in comparison, however fabulously prepared. Ambiance is dim and classy accompanied by a lovely pianist. The service was a bit slow and underwhelming for fine dining at the Ritz, though our server was professional and friendly. Possibly difficult to deliver for a table of 8. Soufflé was wonderful!
from
Submitted on 30-09-2016
What can you say about the Ritz? From the moment you drive up and the ballet reach you and help you to the front registration counter and the breathtaking View from your room balcony of the Gulf of Mexico everything is superb. The bartender at The Sandbar, Allie, is fantastic and makes one feel right at home. Fantastic Beach and pool. Glad to be here for the Florida Fruit & vegetable Association Convention.
from
Submitted on 30-09-2016
It is all you've read about and more- look no further- this is the real deal If you can dig deeper and get access to the club floor lounge you will be treated to 4-5 daily tracings of perfectly prepared local fare including a hot breakfast, scrumptious luncheon options, to die for pre-dinner bites and later-night fare- for those who want to imbibe- I noticed spirits available at all times I can go on and on about the location, sunsets, spa , pool, etc., but I think you get the picture. Enjoy
from Gainesville, Florida
Submitted on 01-10-2016
I really enjoyed the friendly staff and beachside location at this hotel. The room views and balconies are great. Also, the sunset view is one of the best in Florida. Some of the restaurant items are reasonable in terms of price, but other items are too expensive-even for Naples. However, several eateries are nearby. I would suggest providing more evening pool and spa options.
from
Submitted on 08-10-2016
I cannot say enough fabulous things about the hotel, accommodations, food and staff. Enthusiasm and smiles- from the valet parking attendants to the General Manager, all with style, making everyone feel welcome and going the extra mile to grant any request needed. I am looking forward to returning again with my friends and also with my handicapped parents for another stay. The hotel staff and club room are just outstanding!
from Cleveland, Oh
Submitted on 10-10-2016
This is a very large hotel/resort in a great position with a semi-private beach and with great views, especially at sunset. It is very popular and many people may like what it has to offer. It is not my kind of hotel: heavy and old stuff decor, with heavy drapery, copy of renaissance paintings and antique-looking furniture. It just doesn't fit with the location and environment. It is also crowded and noisy: possibly more than a thousand guests all over the place. The only relatively quiet place ... Read more
from Fort Lauderdale, Florida
Submitted on 11-10-2016
As a travel agent visiting different properties throughout the year, I must say that this property is more than 5 star. The service from every employee is impeccable. The check in process was seamless and the representative very engaging. The restaurant and pool staff are very accommodating. My 9-year old daughter was shocked that they made her a pot of oatmeal and brought all the condiments to the table. This was the perfect place for a stay-cation. I definitely understand why my prestigi... Read more
from Nassau Bahamas
Submitted on 12-10-2016
We reserved three nights at the Ritz Carlton on October 5, as we were trying to stay clear of hurricane Matthew. The hotel itself is absolutely beautiful, luxury at its best. We got upgraded to a package deal that included a $50 a day meal credit, free parking, free valet service. There are several restaurants, we ate all our meals at Terrazza, as we did not bring clothing for evenings out. The staff was wonderful, and anything we asked for quickly arrived. I'd love to go again when we plan a sh... Read more
from Pittsburgh, Pennsylvania
Submitted on 14-10-2016
Having stayed at other Ritz Carlton properties, my expectations were pretty high. Those expectations were exceeded in every respect. Even if I wanted to find something to nitpick about regarding this hotel, I can't come up with a single thing. Facilities were sumptuous, staff couldn't do enough for you, and the nightly sunset over the Gulf (with a beer in hand) was the highlight of the day. It's not cheap, but you get what you pay for.
from West Palm Beach, Florida
Submitted on 17-10-2016
My friend and I stayed for one night Oct 15-16 at this hotel and we loved it. We really enjoyed the Sunday brunch! Wow it was amazing! It was included in my Virtuoso room package. I would def recommend booking this through a travel agent so that you can get the breakfast included in your room rate! The price would have been $70. If you are there on a Sunday the brunch goes until 3 pm. Unlimited mimosa's! We explored the spa and both had 50 min massage's.They were very expensive $185 but nice... Read more
from Miami, Florida
Submitted on 20-10-2016
Impeccable facilities. Right on the beach and a super relaxing pool area. The best sunsets in Florida and only two and half hours from Miami. Highly recommend. The business meeting support was excellent. Very powerful wifi and did I mention the sunsets!?
from Atlanta, Georgia
Submitted on 23-10-2016
We visited the Ritz Carlton three weeks ago and liked it so much that we came back with our family. I have never experienced an entire staff that goes out of their way to service your every need. Corbin French at the Front Desk helped us with our room reservations and spa coupons and went way out of his way to make sure we got the rooms we requested. We greatly appreciated his help. Also Lynn the concierge at the beach was outstanding in every way, made us laugh and helped keep track of our fami... Read more
from Bristol, United Kingdom
Submitted on 24-10-2016
With the singular exception of the very unfriendly, unhelpful lady on the reservation phone line, it is a great place to stay. The facilities are slightly dated but very good. However, what distinguishes this property is the service. The staff could not be more helpful or efficient. Not cheap, but the best hotel in Naples by a country mile.
from Urbandale, Iowa
Submitted on 26-10-2016
My husband had a conference here last weekend. Beautiful site and facility. What was unique was the extreme friendliest of the staff at all levels house keeping to counter to curbside and bar. All we're welcoming. The beach is AWESOME. Very nice stay
from New York City, New York
Submitted on 26-10-2016
Three days stay for work, the hotel delivered in every aspect. Service is great, they pay attention to detail. The rooms are spacious, comfortable, and I suppose all have beach views. The food service is great, be catering or at either of the cafes/restaurants that offer it. The beach bar is a great treat. The pool area is clean and comfortable, with one of the pools (I believe) children free. And being at the beachfront is a plus. It felt like they were taking care of us.
from
Submitted on 31-10-2016
The hotel is nicer in person than photos. Beautiful palm trees and warm pools. Definitely a lot of units and not modern but nice- comfortable beds and clean rooms with fast in room dining service. The beach is obviously a great value add. The sand Service was quite good everywhere. Food was ok. They had a great pianist playing Saturday nights. Drinks are good. We even caught a turtle on the sand!
from Northport, New York
Submitted on 31-10-2016
Our family recently had an event at the Ritz, and it was excellent in terms of food and service. They really took well care of a delicate situation, always on time and accommodating... This is a good example of "You get what you pay for" as this is not cheap, but you wont run the risk of having problems when you absolutely do not need problems,
from Lima, Ohio
Submitted on 01-11-2016
Naples ocean front Ritz Carlton, it was exactly what you could expect from a Ritz Carlton, no lines, great service, helpful employees, clean rooms, clean everything. The hotel room, and ocean views were unbelievable.Valet parking only at about $30/day, food very expensive, I had an $18 Pina Colada in a plastic cup. It you want a perfect beach resort and are willing to pay the price for it, this is your place. I will go back, budget allowing.
from Liberty, Tennessee
Submitted on 02-11-2016
I would rank it more 3 1/2 (Good) You get the service you've come to expect at the Ritz. The hotel itself is dated and very pricey, even on the off season. It was not crowded at all this time of year and weather was perfect. Naples was an interesting place but I don't really think is worth the money to stay at the Ritz.
from Portland, Oregon
Submitted on 02-11-2016
Entire staff is great! Very helpful and kind. Room was quiet with a great view and the beach and health facilities are excellent. Nice selection of restaurants from fine dining to casual to snack bar.
from Westford, Massachusetts
Submitted on 04-11-2016
We have stayed at Ritz-Carlton hotels many times. Sorry to say, this ocean front location is simply not up to Ritz standards by any means. The pool area was filthy, food and service were just ok. Room was clean. Only similarity between this Ritz and others is the price. Very disappointing.
from Sevenoaks, Kent, England
Submitted on 04-11-2016
My wife and I spent two nights at this hotel before visiting relatives in the area. We wanted some luxury and chose Ritz Carlton because on business trips I had always enjoyed these hotels. This hotel has all the advantages you would expect: great location, excellent facilities, good service and very good food. We expected to pay for this, both in the room price and in the cost of food and drink. In those respects we were very happy with the hotel. However we did not expect to pay for the e... Read more
from Naples, Florida
Submitted on 06-11-2016
I stayed here overnight after my place of work had an evening event at the Ritz. I did like my room and my ocean view -- lovely to be right on the beach. Beyond that though, I was not terribly impressed. There was not an option for parking other than valet and that annoys me -- I am perfectly capable of parking my car in the lot that is RIGHT there and walking. It also took the valet people 30 minutes to retrieve my car (and my colleague's car) in the morning -- and I am not exaggerating. We sto... Read more
from
Submitted on 07-11-2016
This was hands down one of my favorite vacations ever. I stayed for an extended weekend with my family. The price is worth it. The restaurant I recommend the most is Dusk. The sushi is incredibly tasty. The spa facility is very nice. I had a manicure that was the best spa experience I've had in a while. Jany was very talented! The only mix up we had was with the spa bill, I suggest that the spa starts to tell people that there is 20% gratuity up front before people have the service. The tea time... Read more
from Fort Lauderdale, Florida
Submitted on 09-11-2016
wonderful service and facilities... Plenty of square footage everywhere. I loved the tennis courts and the fast feed offered to guests. The spa and workout facilities were also excellent. The gym is a lot bigger than most luxury hotel gyms. almost the size of a regular gym.
from
Submitted on 13-11-2016
My husband and I have been married for 25 years and we try to go to this hotel every November to celebrate our anniversary this year was no exception. I can't say enough about the hotel ,the rooms, the grounds ,the beach ,the staff ,the food ,and all the amenities!! This Hotel staff goes out of their way in every way possible to keep their guests happy. Even nature around the Ritz Carlton seems to cooperate with that feeling ,dolphins visited us in the water ,tortoises crawling under our chairs ... Read more
from Fort Lauderdale, Florida
Submitted on 13-11-2016
Stayed at hotel for business - the service was wonderful very helpful and the hotel was very cleaned. The beach view was incredible! I lost my wedding ring and the loss prevention person found it!! I couldn't believe it! Super happy with the service!
from Boston, Massachusetts
Submitted on 14-11-2016
This is truly a great hotel for a get away. It is only a few blocks from the bustle and hustle of Naples Florida. But when you walk in, everything becomes tranquil. Great beach and view from the hotel balcony. take a stroll down to Gumbo Limbo for few drinks and small bites. You will not regret it.
from Ohio
Submitted on 14-11-2016
There are a lot of nice features about this hotel that make it attractive, but there are also some things that are a bit frustrating. For the most part the staff at the hotel was very pleasant and the food was excellent. But it doesn't make up for the fact the hotel is a bit beat up, it is impossible to get a decent chair at the pool without having to tip the pool staff, the gym is very small and over crowded, and the beach was a zoo. Our room was just okay. The walls were beat up and we had... Read more
from New York
Submitted on 14-11-2016
The hotel is in a perfect location on the beach in Naples. Attention to detail is the mantra at this Ritz Carlton. Everything is planned to make your stay as pleasant as possible. At the beach, it was very easy to get chairs and umbrellas any time of the day. There is a family pool and an adults only pool that are beautifully designed. We ate dinner one night at the Grill Room, which was just a perfect evening. The entire staff, whether the general manager of the hotel or a beach attendant, are ... Read more
from New Jersey
Submitted on 16-11-2016
Went to Ritz as a 15 year anniversary celebration. Although they did not do anything special for us, they did give me an upgrade based on Marriott points. The staff was amazing and always stopped to chat or ask if we were okay. The sunsets were amazing and the Grouper at the Gumbo Limbo was excellent. The room was nice but a little dated. The spa was fantastic with an amazing whirlpool. The beach is very clean and the water is still and bluish green! I couldn't have asked for an nicer time.... Read more
from
Submitted on 16-11-2016
Me and my family had gone to the hotel for a long time, then life got crazy and we did not go for a while. There were a few things i found interesting when going back over the summer. For one, the beach was nice, but way too crowded. We had to reserve a chair very far in advance, so if you wanted to show up and head to the beach, good luck finding a spot. However, there were any great things about our experience too. Our room was very large and nice. The restaurants were great and the italian re... Read more
from London, United Kingdom
Submitted on 19-11-2016
Generally we like to go to different places from year to year for our holiday, but this was so good we would return tomorrow without question! Fantastic and genuine service throughout the hotel in all departments. Some special thanks to: Patrick - pre arrival Michelle - late check out Francesca - gumbo limbo Dennis - Poolside bar Bazile - Pool attendant I could add more but missed names I'm afraid. It's a luxurious Hotel in all aspects. Great rooms, bathrooms, toiletries, facilities. Pool and ... Read more
from
Submitted on 20-11-2016
We are YouTubers and had the most Amazing stay here. Our adjoining rooms were perfect for our large family. Chef Sebastien Thieffine made the most amazing Gender Reveal cake for us and Gabrielle O' Boyle ensured that our stay was special and memorable. We particularly liked the Natures Wonders facility for the kids. Super Educational and engaging for our kids and the idea that children can participate in an ocean collection and release program is simply exquisite. Our Teens just loved the 'Vue' ... Read more
from
Submitted on 20-11-2016
This place was amazing. Didn't want to leave. The employees are so friendly and helpful. Wonderful place to stay!! Right on the water, they offer sunblock and chairs on the beach. Sitting by the pool having snacks and drinks. Also a kid pool and an adult pool!! We we will be back!!
from London
Submitted on 21-11-2016
I had a great stay with my wife at a work event here. The hotel is immaculate. The food was always very well presented. a very good breakfast. the individual jars of maple syrup were a very nice touch. highly recommended.
from New Rochelle, New York
Submitted on 22-11-2016
My husband and I stayed here for a long weekend. The service was impeccable, and the staff were all unbelievable. Great beach and pool. The drinks are also very good! From the time we arrived until we left I felt like royalty. I just love it there!
from
Submitted on 26-11-2016
Of course, it's the Ritz, but everything here was really fantastic. The grounds are beautiful, the rooms were redecorated about a year ago and were done in soothing, relaxing tones, and the staff is courteous and helpful. I love the afternoon juice in the lobby and the casual vibe of Gumbo Limbo.
from
Submitted on 27-11-2016
The storied hotel is as beautiful as ever during the holidays. It features programs for families vacationing as well as beautiful seasonal decorations and experiences to put you in the mood away from home. The access to the beach front is fantastic! In-room dining is prompt and delicious. The hotel's dining room for breakfast is not what it used to be though- slow service, food arrived cold and over cooked. Since breakfast was unmemorable, we went out for dinner every evening. The lobby bar wa... Read more
from San Diego
Submitted on 29-11-2016
This hotel is nice. Nothing wrong with it per say. Just not our favorite Ritz Carltons. Love the location though. Naples was very nice. The rooms at this Ritz are small. The maintenance was just ok. The shutter doors on the closets have been painted over a million times without being sanded. It's things like that. Not a big deal... it just looks a little sloppy. The bathrooms were just so-so as well. Nothing special. Staff was nice. The pool looked nice. We may stay here again, but ... Read more
from Honolulu, Hawaii
Submitted on 30-11-2016
Absolutely amazing Sushi! From the extremely professional staff to the presentation this is a must stop if you're staying at the Ritz or simply visiting Naples! Trust me you will not be disappointed!!
from Linn Creek, Missouri
Submitted on 03-12-2016
Stayed at this hotel for a wedding and everything was amazing the service, food and staff and you can see one of the most beautiful sunsets. Definitely one worth considering while staying in the Naples area.
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