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Naples Grande Beach Resort

Fort Myers, FL, US (RSW)

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Based on 1954 reviews
This 4.5-star hotel is within close proximity of Village on Venetian Bay and King Richard's Family Fun Park.
Room & Rates

Coastal View King Bed.

1 king bed
465-sq-foot (43-sq-meter) room with a balcony

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Coastal View 2 Queen Beds

2 queen beds
465-sq-foot (43-sq-meter) room with a balcony

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Signature Gulf View King

1 king bed
465-sq-foot (43-sq-meter) room with a balcony

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Signature Gulf View 2 Queen Beds

2 queen beds
465-sq-foot (43-sq-meter) room with a balcony

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Two Queen Beds, Accessible

2 queen beds
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Room, 1 King Bed (Coastal View)

Room, 1 King Bed (Coastal View)

1 king bed
463-sq-foot (43-sq-meter) room, balcony with partial ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 1 King Bed (Gulf View)

Room, 1 King Bed (Gulf View)

1 king bed
465-sq-foot (43-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Signature Room, 1 King Bed

Signature Room, 1 King Bed

1 king bed
463-sq-foot (43-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Queen Beds (Coastal View)

Room, 2 Queen Beds (Coastal View)

2 queen beds
463-sq-foot (43-sq-meter) room, balcony with partial ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Queen Beds (Gulf View)

Room, 2 Queen Beds (Gulf View)

2 queen beds
463-sq-foot (43-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds

2 queen beds
465-sq-foot (43-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Suite, 1 King Bed (Garden Villa)

Suite, 1 King Bed (Garden Villa)

1 king bed
700-sq-foot (65-sq-meter) room, balcony with garden views

Layout - Bedroom and living room
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Sofa bed, free long-distance calls, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
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Room, 2 Queen Beds, View

Room, 2 Queen Beds, View

2 queen beds
463-sq-foot (43-sq-meter) room, balcony with partial ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 1 King Bed, Accessible, View

Room, 1 King Bed, Accessible, View

1 king bed
463-sq-foot (43-sq-meter) room, balcony with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, View

Suite, View

1 king bed
800-sq-foot (74-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Signature Room, 1 King Bed, Accessible, View

Signature Room, 1 King Bed, Accessible, View

1 king bed
463-sq-foot (43-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Queen Beds, Balcony, View

Room, 2 Queen Beds, Balcony, View

2 queen beds
463-sq-foot (43-sq-meter) room, balcony with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Room, 2 Queen Beds, Balcony, View

Room, 2 Queen Beds, Balcony, View

2 queen beds
463-sq-foot (43-sq-meter) room, balcony with city views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Signature Room, 2 Queen Beds, Balcony, View

Signature Room, 2 Queen Beds, Balcony, View

2 queen beds
463-sq-foot (43-sq-meter) room, balcony with ocean views

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Bungalow Suite

Bungalow Suite

1 king bed or 1 sofa bed
700-sq-foot (65-sq-meter) room, furnished balcony/patio with garden and courtyard views

Layout - Bedroom and living room
Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub, and separate shower with a rainfall showerhead
Practical - Free international calls, queen sofa bed, and safe; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Wheelchair accessible
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Gulf View Suite

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Signature Gulf View Suite

Signature Gulf View Suite

1 king bed
Features a private balcony

Relax - In-room massage available
Entertainment - Free WiFi and wired Internet access, flat-screen TV, iPod dock
Food & Drink - Refrigerator, coffee/tea maker, and 24-hour room service
Sleep - Premium bedding and blackout drapes/curtains
Bathroom - Private bathroom, deep soaking bathtub and separate shower
Practical - Free long-distance calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Naples Grande Beach Resort
475 Seagate Drive, Naples, FL US 34103

Rooms
Make yourself at home in one of the 474 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Wired and wireless Internet access is complimentary, while iPod docking stations and digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, outdoor tennis courts, and a waterslide. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 7 restaurants and a coffee shop/cafť. From your room, you can also access 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Naples? This hotel has 83000 square feet (7711 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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Know Before You Go

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 27 per person (approximately)
  • Self parking fee: USD 18 per night (in/out privileges)
  • Valet parking fee: USD 28 per night (in/out privileges)
  • An early check-in fee will be charged
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Resort fee: USD 35.00 per accommodation, per night
The hotel resort fee includes:
  • Beach loungers
  • Beach towels
  • Health club access
  • Internet access
  • Newspaper
  • Phone calls

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Babysitting
  • Beauty Shop/Salon
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Free Local Calls
  • Game Room
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Jacuzzi/Hot Tub
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Seasonal Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1954 reviews
from
Submitted on 27-05-2016
Adrian from the pool was an excellent server. He was able to accommodate our request, gave us excellent service, and has a very pleasant personality. Thanks, Adrian! Food was good and we were able to watch our kids swim as we ate. Nice start to a mini vacation!
from
Submitted on 28-05-2016
Thank you, Adrian, for your impeccable service! He went above and beyond - was polite, quick with my food by the pool, and even brought a complimentary iced tea. I didn't even have to ask for much because he was so on top of his service. Thank you for such a great poolside experience during our holiday!
from Franklin, Tennessee
Submitted on 28-05-2016
The hotel is a great location and the staff is excellent-really enjoyed our stay. Erin was extremely friendly & a great help to us at the beach, very accomodating, and even helped us with resteraunt choices.
from
Submitted on 28-05-2016
The hotel check in was quick and easy. Very good and quick customer service. After checking in we were directed to the parking garage where there is a flight of stairs that leads to lobby. We had very good parking during our entire stay at the resort. It is a huge plus that the resort provides beach chairs and towels for beach and pool visit free of charge. We added an umbrella and it was like paradise. If I had to change anything it would be the awful smell of the carpet on the stairs that lead... Read more
from
Submitted on 29-05-2016
We want to express our sincerest gratitude to Lolita, our Concierge at the Naples Grande. From checking in to booking pool-cabanas, she was very courteous, friendly, and informative; an absolute pleasure to deal with. She did a great job in welcoming us once again. She detailed all the amenities included within the daily hotel fee and assisted in creating the most pleasant experience. As repeat visitors to the Naples Grande, we will continue to work with Lolita for her professionalism and amaz... Read more
from
Submitted on 06-06-2016
My mother and 4 children and I stayed at this resort to attend a Volleyball tournament for my 12 yr old daughter from start to finish it was great. My mother and I booked facials at the spa ,which was simply amazing starting with yoga,the spa was zen. The resort concierge was very friendly and professional. the resort vallet especially Orlando,were wonderful as well considering I travelled with 4 teenagers and constantly needed to retrieve things from my vehicle. I would definitely return and re... Read more
from New York City, New York
Submitted on 06-06-2016
My stay was excellent from the moment I arrived. The staff as I pulled up and the front desk was smooth. The bell staff was very helpful bringing my luggage up to my room, and knowledgeable about the property and local attractions. I had the pleasure of meeting the pool manager Veronica Curti by the front desk. She assisted in helping me locate a package that was delivered to the hotel. Her professionalism and knowledge was excellent. After learning that she was the pool manager really showe... Read more
from
Submitted on 06-06-2016
Beautiful room with a spectacular view of the sunset, beautiful pools and beach! Loved having the Keurig, housekeeping always made sure we had plenty of k-cups. Enjoyed drinking coffee on our balcony watching the sunset! The food was delicious! The beach staff was very attentive, Matt and Bradley went out of there way to make sure we had what we needed each day. Hans Schmitt does an excellent job managing this resort. We can't wait to go go back!
from
Submitted on 07-06-2016
We visited the resort for a getaway weekend , what a great experience . The facility was 5 star all the way, from the beauty of the grounds, the food, the activities available, the proximity to the sites in Naples, our room- just beautiful. 11th floor , large balcony with an absolutely breathtaking view of the gulf. The beach area was pristine, unique in its remoteness and privacy, the scenic boardwalk leading to the beach was very pleasant and if you didn't care to walk, the tram brought you th... Read more
from Chicago, Illinois
Submitted on 07-06-2016
Great times at the Naples Grande!! Beautiful accommodations, great tennis drills with Brandon, awesome views. Hanging at the pool with mama and Dherman!!!!! Pool service is outstanding...shout out to Dherman, Jamarlie, Samantha, George and Rock. Can't wait to come back!!!
from Lexington, Kentucky
Submitted on 30-06-2016
Stayed for a long Memorial Day weekend and enjoyed a beautiful view, beach and pool area. The gift shop was very well stocked and the workers were super cordial and helped me out of a tight situation with a lost hat!. The hotel was very clean and would stay there again although the tram ride to beach while enjoyable at times could be a nuisance at the end of a hot day waiting with the lines.
from
Submitted on 30-06-2016
Exellent hotel and nice location and close to many malls and shopping centers and restaurants. The nice thing is the uber service by taking a taxi with sheap prices. The hotel have gym and spa and fine restaurants and the most omportant an exellent beach.
from
Submitted on 30-06-2016
We stayed in a tower room on the 18th floor. Awesome views. Room was nicely updated to a modern look. Very nice bathroom. Had a tub & separate shower. Want to thank Beth from the spa for an awesome tour of the spa facilities. She was very gracious with her time. The restaurants were great. We were there 4 nights and only ate two meals off the resort. The pools were great. They have an adult only pool which is a plus if you are there without kids. The beach was really nice. It is a bit of a walk ... Read more
from New York City, New York
Submitted on 02-07-2016
Second year in a row. Was just fantastic. Breakfast was great every morning, Bill was an amazing table server we met him last year he has always been engaging and informative with regards to things to do. The service was outstanding. Always enough towels and toiletries. Pool was as awesome as ever. Beach access was wonderful. I would come again in a heartbeat.
from Tampa
Submitted on 02-07-2016
This is an absolutely lovely resort! Rooms are lovely, updated and we'll maintained. Amenities are lively and the pool on site is gorgeous and has a slide and fountain. Enjoyed spending an afternoon here. Requires shuttle or hike on private walking trails to the beach BUT we'll worth it. Stunning private beach!
from Fort Lauderdale, Florida
Submitted on 05-07-2016
Beautiful hotel! I had a great time, the hotel was very close to many restaurants that were fantastic. The hotel was also very close to many activities such as, the Naples zoo, downtown naples, the mall.
from Gaeta, Italy
Submitted on 06-07-2016
We loved our time at Naples Grande. We spent the majority of it relaxing by the pool. Service was wonderful! Arta, Dherman and Wesley were particularly attentive and made sure we were always taken care of. Can't wait to go back later this year!!
from
Submitted on 06-07-2016
We were originally going to stay 3 nights, but we were having such a great time that we extended our stay for 2 more days. We stayed in the gulf view signature king room which was heaven. It was nicely appointed, and the terraces were staggered so we had complete privacy. They had a tram that went to the beach, it was a nice ride thru mangroves. However, the adult only pool made it feel like a Sandals resort, without the priciness. The only disappointment was their high end restaurant. The food ... Read more
from Cape Coral, FL
Submitted on 07-07-2016
My friends and I recently stayed at the Naples Grande Beach Resort and had an excellent stay! The hotel was reasonably priced for all of the amenities which were provided and the staff was very helpful and friendly. The rooms were large and spacious. We chose a room with two balconies on a high floor which provided great views of the property. Although it was not a beachfront property, there was a short shuttle to the beach which was very easy to board and ran often. There was a small casua... Read more
from
Submitted on 07-07-2016
We originally had booked a "signature gulf view" only to find the view of the parking lot. Not what was pictured and not AT ALL worth the price. We booked on booking.com and in the front desk told us we had the room paid in full. At the end of our stay even the parking was charged when they told us the parking was validated. An additional resort fee and tons of miscellanous charges and taxes. They overcharged me for the room which was a standard view room at best and truly was a disappointment.... Read more
from
Submitted on 11-07-2016
Check in was easy breezy, they got us in early and upgraded us from two queen beds to one king for no extra charge! The view of the gulf is beautiful from a large clean room. Bathroom is roomy and well kept! Balcony is furnished with comfortable furniture. Walked down past the pools to the beach on the boardwalk and enjoyed the views down here. Beach staff is wicked friendly and helpful. Excited to have 5 nights here!
from Fort Myers, Florida
Submitted on 11-07-2016
I was eating dinner at a restaurant on 5th ave where Anthony works and I had asked him where a good spot to spend the day at the beach would be. He recommended that I go to the Naples Grande where they had queen and king beds on the beach I could rent. I ended up taking his advise and had one of the best beach days I have ever had. Not only did we have an amazing place to relax but we had 4 chairs, 2 umbrellas and 1 hour of kayaking and paddle boarding included. To top it of there was a great li... Read more
from Elgin, Illinois
Submitted on 11-07-2016
Excellent, 5 day getaway. Great professional service and staff. Stayed on the 10th floor, north side. Very quite and spacious room with a great view. Somewhat private balconies are angled towards the ocean, with double and single lounge chairs. It was very nice sitting out in the evenings and not being able to see other guests ! Every day we walked the boardwalk or rode the free shuttle to the beach, and relaxed on a complimentary lounge chair.
from
Submitted on 11-07-2016
We arrived around 12pm on saturday 9 july. The receptionist treated us really nice even though we arrived early they accomodate us and actually upgraded us to higher floor. The hotel looked amazing the rooms are really comfy and newly renovated. The pool area is beautiful and to the walk to the beach through the walk way is really nice they also have golf carts availablr to get you there. The staff at the beach were amazing i thought for saturday the were short staffed but they were going out of... Read more
from Jacksonville Beach, Florida
Submitted on 17-07-2016
Staff was extremely helpful and nice. Florin and Christian who work the valet stand greeted us with a smile upon our many arrivals and departures from the hotel. Although the hotel is oceanfront it is behind the Clam Park (mangrove trees) every room has a beautiful view. The hotel is located in a central location to many amazing shops and restaurants. It was a great hotel and first time to Naples.
from
Submitted on 17-07-2016
Went to calm pass for two days in a row and I wasn't aware of the beach staff on the left side of the beach until one the beach staff Guerby approached us on the stair. He went over the different packages that they offered. The whole staff were very helpful including Matt, Phil,Aaron, Phil, & Dylan during our visit, we decided to try out the kayak and oh man it's was a workout for my girlfriend and I. I would definitely recommend this beach to anybody that's willing to spend a day or maybe week ... Read more
from New York City, New York
Submitted on 18-07-2016
My husband and I stayed at the hotel over a very busy weekend and Tammy at the front desk was extremely friendly and helpful. The rooms were amazing very modern with a separate shower and bath and we had a great view from our balcony. We were interested in spa services so we went down to the spa and and spoke with Beth who as busy as she was stopped everything and gave us a tour of the facility and explained all of our special pricing for that weekend and the rest of the summer. She also gave us... Read more
from Hollywood, Florida
Submitted on 18-07-2016
I just returned from a great weekend here. Checked in Friday, July 15th and was greeted by a very helpful valet. My husband didn't want a luggage cart but I insisted. The valet Florin helped us load it and brought it in to the bellhops. He was so helpful and happy. I truly enjoyed his attitude. The lobby was beautiful, clean and stocked with staff. I was checked in by Elisa who was very pleasant. She gave us our room keys and two cards which offered us two free drinks per person per card. Be sti... Read more
from Ft. Lauderdale
Submitted on 18-07-2016
We went to the Naples Grande this last weekend and just loved it with a few exceptions. We had stayed there a long time ago and liked it then. When we arrived they had a 2 queen bed room available but we wanted a king so we had to wait till 4:30 to get our room, which was ok because we was hungry so we went to eat. On the way back there was a Catholic Church just 2 blocks from the hotel so we went to mass at 4:30. So we ended up getting our room at 5:30. The next morning I asked if we could get... Read more
from Darlington, United Kingdom
Submitted on 21-07-2016
A very nice hotel, but a little bit impersonal. Some of the staff not very talkative. The hotel is quite a distance away from the main part of Naples...around 5 miles. It has a nice pool area which was slightly spoilt by a really loud disco during the day!! Lovely big rooms, always kept nice and clean and tidy.
from Fort Myers, Florida
Submitted on 21-07-2016
Good morning, I‚??m going to write a little bit so please be patient with me. I had such a great experience, I felt so welcomed, cared for, and appreciated. Upon our arrival our rooms weren‚??t ready, mind you, we were here just for a night and it was in celebration of my mom‚??s 45th birthday. Now without boring whoever is reading this too much, my mother has been very sick since January of this year, so this was a very big deal for us and it was important that she enjoy every second of it. We ... Read more
from Jupiter, Florida
Submitted on 25-07-2016
A group of us were here for business and we took advantage of going to the beach on the weekend prior to the start of our business dealings. We were beyond impressed with the top level of services provided by Matt, Anthony and Dylan. From the moment we stepped onto the powder white sand, we were greeted with "sir" and "ma'am" and it never stopped. Their overall collective attitude regarding assisting us and helping us obtain whatever we needed or wanted was refreshingly professional and extrem... Read more
from London, United Kingdom
Submitted on 25-07-2016
First time at the Naples Grand and we'll be back. Loving it! Stayed at the Ritz Naples and the Hilton Marco but love this hotel as much. Upgraded room which is beautiful and very spacious, the most relaxing balcony sofas I've ever had! All the team here are fabulous and the pools are great too. We Had a great day at the beach today which is a lot easier to get to than you may think with very regular hotel shuttle along a beautiful Boardwalk. Beach staff are very attentive and helpful. They look... Read more
from Naples, Florida
Submitted on 25-07-2016
This is my second time in this hotel. We love this hotel extremely clean and everybody is really friendly. kids had a blast in the pool and we managed to relax and have a great time the hotel room was great lots of space and extremely clean and comfortable. Beach service was excellent.
from UK
Submitted on 26-07-2016
The hotel is very nicely decorated but it is actually smaller than I expected. The pool is nice, however the slide pump was broken with no communication to a repair date or apology. The rooms are lovely, particularly the balcony as very spacious. However, I was disappointed about the cleanliness of the rooms and reported to housekeeping that our room has not been swept through - hair still in the floor from the previous days. It seems that you really get a bed made and change of towels in te... Read more
from Dundee, United Kingdom
Submitted on 26-07-2016
Stayed here in june 2016 and simply loved it. The staff,rooms,pools,resort and beach were excellent. The area around the hotel was also fantastic to cycle or walk around,if you could in the heat. Apart from the hotel restraunts you are within a short drive to a number of excellent places to eat depending on your individual taste. We had a gulf room and although disappointed at first due to other buildings obstructing what would have been a fantastic view of the gulf,it didn't ruin our holiday at... Read more
from West Palm Beach, Fl, United States
Submitted on 28-07-2016
The room was above average, beds were comfortable. Everyone I dealt with were the best part of our stay. From check in to check out were very happy with the way we were treated, I would recommend this hotel to everyone.
from
Submitted on 28-07-2016
The beach staff was excellent. I got the king sized bed package, and they set it up really fast. With the package, we got an unlimited water sport item, so I got a paddle board. Dillon got if it for me, and he was very nice. It was a great day at the beach!
from St. Petersburg, Florida
Submitted on 28-07-2016
The staff here makes all the difference, always at our service from valet, bellman, front desk, housekeeping to Concierge. Lolita was incredibly helpful with dinner reservations and special requests. Always was interested in our experience. We will be back.
from Central Florida, Florida
Submitted on 29-07-2016
Employees were very nice. Hotel was modern and clean. Kids loved pool. Only bad thing I saw: stairwell to garage parking was dirty and smelled bad. Im sure this is due to alot of ppl traffic and wear and tear. Beautiful area. I had a nice view
from
Submitted on 29-07-2016
My mother and I and my three year old recently stayed here and we were all a bit disappointed. We checked in on a Friday and the parking situation was a nightmare. Valet was packed and there were not enough people working the Valet area to take care of the situation. I understand they have no control over the amount of cars coming in, but there needs to be something in place for when things get backed up. The cost of parking is outrageous! Self-parking in the garage is $18 a day and there are no... Read more
from Simsbury, Connecticut
Submitted on 31-07-2016
Our family had a Terrific recent 4 day stay. The upper floor rooms were spacious, had good views and were clean. The trip to the beach was s bit longer than expected, but the service at the beach was very good. Despite a busy weekend, we had a great experience and our server for the day, Phillip, was very attentive to providing great service.
from Miami
Submitted on 31-07-2016
I stayed at this resort 8 years ago for my birthday and we went again this weekend for my birthday. I remember it being very nice, so I wanted to go back. I was a little disappointed this time. First, we got there a little early, so we went to have lunch while we waited for our room to be ready. We ate outside, just above the pool area. I wish we would have eaten inside at the restaurant there. It was a disaster outside! They started to deliver our food to another table. Some of the items were... Read more
from
Submitted on 03-08-2016
My experience was superb from start to finish. The service was upmost and we will be back to finish the rest of the mangrove course. Make sure you follow the markers or else you'll be stuck ;D Gerby helped us and chose the kayak that best suited us. The staff is friendly and insightful.
from Oxford
Submitted on 04-08-2016
We had previously visited the Naples Grande when it was called the Registry which had always been a big favourite of ours. The Grande is very nice but nowadays lacks that certain 'special quality' that set the Registry above the rest. It's now much more commercialised and targets the convention/conference market. On the plus side:- The higher rooms have spectacular views. Housekeeping, room comfort and amenities are excellent. The bell hops are first class, particularly Francis. The beach is cle... Read more
from Naples, Florida
Submitted on 04-08-2016
Concierge "Lolita" and in house dinning "Canes" went above and beyond to make out staff the best it could be. They personally set a table out on our balcony so we could enjoy a white cloth in room dinning for the sunset. Naples Grande should be proud of their team especially "Lolita and Canes". Thank you both again for an amazing experience. Hope to be back soon
from Houston, Texas
Submitted on 04-08-2016
We did not stay at the hotel but we rented chairs and a "bed" at their facility on Clam Pass Beach which is accessible by a free tram from both the hotel and the county parking lot. They offer many alternatives including chairs, beds, kayaks and a nice lunch menu for their guests and visitors. During the off season they offer significant discounts from their regular rates and it is a VERY good deal as it includes a bed, several chairs, kayak rental and lunch along with a large cooler full of w... Read more
from Phnom Penh, Cambodia
Submitted on 07-08-2016
Beach lovely and Greek restaurant offered great options. I had delicious fried calamari, my husband a falafel, friend had the well seasoned chicken wings. We rented a cabana and the service was the best! Thank you to Matt, in particular! He was so attentive, genuinely sweet and helpful several times. For example, he saw me creeping slowly under theshade and suggested ways to move the umbrella twice to help keep me covered. Without asking he would come by and tidy. He graciously brought more towe... Read more
from
Submitted on 07-08-2016
The Naples Grande could be fantastic, but is rough around the edges and inconsistent. The rooms are spacious and beautifully appointed, and the balconies are lovely. The hallways are clean and aesthetic, but the elevators need to be cleaned and upgraded (cracked faux marble tiles and noticeable wear and tear). As noted by other guests, there is no elevator to the garage from the lobby, which was not a problem for us, but for the horrific stench and nasty, stained carpeting that adorned the stair... Read more
from
Submitted on 08-08-2016
This is the second time my husband and I stay at the Naples Grande. We have loved both times! The staff is really friendly (besides one waiter at the Oasis bar), overall really welcoming and helpful. The beach is gorgeous, we saw dolphins right on shore two days in a row. The restaurant at the beach is better than the pool one, the food just tastes better. We were debating not going to Naples again but the Naples Grande was so nice that reasonably priced, that we had to go again. We loved every ... Read more
from Coconut Creek, Florida
Submitted on 08-08-2016
The nice things: Walking in the hotel entry is gorgeous and check in was efficient. We had a King with Gulf View and the room was beautiful. The bed and pillows are amongst the most comfortable we've encountered. All members of staff that we had interaction with were friendly. Some were more helpful than others but no one was rude. We spent one day at the beach and the Tiki Hut staff were pleasant, fun and helpful (Katia, Jorge & Anthony). We spent the better portion of another day at the Spa an... Read more
from Oak Ridge, Tennessee
Submitted on 10-08-2016
Stayed here for 3 days July 27-30 for a professional conference. I have to admit I never saw the gym (heard it was pretty nice) nor went in the pool (looks nice). The beach is a mile walk or tram ride on a boardwalk thru the mangrove swamps, but it is quite nice as well. Food, at the breaks and dinner one night, was pretty good. I had a double queen room which was quite large by modern standards. The bed was comfortable. The shower was ok, with one of those abominable flow limiters which r... Read more
from Tampa, Florida
Submitted on 10-08-2016
This may be quite wordy and I'll apologize ahead of time but I wanted to be specific about our experience . Every year for my birthday my husband and I take a night away and spend one of the days in the spa of our resort of choosing. This year we passed up Marco Island and chose the Naples Grande Beach Resort. We checked in to the hotel with ease and proceeded to the spa four hours before our appointments so we could relax and enjoy our day. After heading outside to enjoy their amenities we... Read more
from Nebraska
Submitted on 12-08-2016
We love Naples Grande Beach Resort! Rooms are spacious, clean, updated and quiet. Balconies in every room for fantastic views! Staff is friendly! Valet service is top notch and a great big Thank-You goes out to Florin as he met me everyday with a cold bottle of water after my run!
from Wellington, Florida
Submitted on 15-08-2016
My husband and I stayed here as a last minute Babymoon three weeks before I was set to deliver. The hotel was recommended by Channel 5 for couples just like us! Being late in pregnancy I was not able to do a much as usual, but the beautiful golf course provided my husband with an enjoyable afternoon activity while I had a pregnancy message at the spa. The food here is tasty, but I suggest you venture out to downtown Naples, Tin City and Venetian Village to get a nice feel of the town. All of the... Read more
from Coral Springs, Florida
Submitted on 15-08-2016
My husband planned our 15th anniversary weekend with the help of Kimberly at the front desk and Nino. They helped him plan our amazing weekend and I wouldn't change a thing. The room was spacious with a beautiful view. The staff was very friendly. Thank you for making our weekend so special!!
from Naples, Florida
Submitted on 15-08-2016
We stayed at the resort for my husband conference. While he was attending the meetings me and the girls had time to enjoy this beautiful property. Can't even describe in words how great our stay was starting with the arrival where Florin greeted us with a big smile and helped with our bags, the bellman was helpful too! The room was clean and the view magnificent!! The pool and the Beach staff always treated us well, the food was tasty and service great! Thank you very much Naples Grande!!
from Grimsby, Ontario, Canada
Submitted on 16-08-2016
Beautiful hotel. Excellent service and beautiful property. We will surely stay there again on our next trip down to Naples. The food and drinks are high quality and beautifully presented, maybe a bit pricey but that's to be expected in Naples. Pools and gardens are excellent.
from
Submitted on 16-08-2016
Had a great time here every one was so nice and friendly especially the front desk staff thank you very much will see you soon .Will recommend to friends and family thanks for all the fun memories love you guys.
from Miami, Florida
Submitted on 05-09-2016
This is our first stay since the Northwood group bought it from Waldorf-Astoria. The property is still magnificent and the new owners have made some great improvements. I really liked the increased focus on security and the qttentiveness of staff. Everyone from the bar, the checkout desk, and the restaurants had a real customer service mindset. The staff is there to really ensure guests have an enjoyable and safe time. The wristbands are a great idea, in my opinion, because entry into the hotel ... Read more
from Miami, FL
Submitted on 06-09-2016
This is my second time in this hotel, from the first experience, the only upgrade was that the rooms were remodeled, so they look newer and cleaner. The first time I went in a regular weekend. But, this time I went in a holiday and since the hotel was packed the pool area was really chaotic and without ANY staff supervision. Overall I enjoyed my staying, because I end staying at the beach most of the time, regarding the pool I was really disappointed this time. As I said a lot of chaos inside ... Read more
from Boston, Massachusetts
Submitted on 09-09-2016
My sister and I stayed here over Labor Day Weekend. We checked in on Friday and were pleased that we did. The hotel was not at all crowded and we enjoyed a relaxing day at the adult pool. Everything changed on Saturday. Crowds of folks from the Miami area came on holiday with their children. Everyone was pleasant but the volume became extreme and there were kids everywhere. There were also no seats at the pool. We went to the beach that day so there was no issue for us but the vibe was ver... Read more
from Swindon, United Kingdom
Submitted on 10-09-2016
We stayed here for our family holiday in August. The hotel is perfectly placed with a 10 minute walk along the boardwalk to get to the beach, you could also use the free Trolly service if you're carrying a lot of stuff. Beach is great the water was lovely and seeing dolphins in the ocean everyday was special. Hotel guests got free loungers but sun shade umbrellas were additional cost. Hotel rooms were big enough for all 4 of us but each room had two queen beds ( not ideal with teenage son and da... Read more
from Port Orange, United States
Submitted on 10-09-2016
My wife and I were recently here for a conference. Room was very spacious and well maintained. Quiet and comfortable. Meeting rooms were well equipped and convenient. Food provided for evening receptions was well prepared and very delicious. Hotel ammenities were excellent. Fitness center, steam room and pool were well maintained. Beach is 12 minute walk away on a boardwalk, but tram is also provided.
from Astoria, New York
Submitted on 10-09-2016
We stayed here at the end of August for a family getaway. My brother met us with his family from Minnesota so we can enjoy our two little ones together. As soon as we arrived we were greeted by their friendly check-in staff. We were ecstatic that they were able to accommodate us with connecting rooms. Once we arrived to our rooms we were over the moon since we had a beautiful room with a view that was spectacular! I can't express enough of how the rooms were exceptional and very clean. All... Read more
from
Submitted on 11-09-2016
I went with a group of 5 friends to this resort. It's clean, but nothing special. There's a bar area with a restaurant that offered a small menu. There's a bar by the pool which was nice. There's two pools available: a family pool with water slide and the adult pool. The beach is a bit away, but the resort offers free golf cart rides to get there. The rooms are a nice size and we had balconies with our two rooms. The staff is all very friendly. There's large conference rooms available and th... Read more
from South Miami, Florida
Submitted on 16-09-2016
We've been going to the resort for years its still one of our favorite. The pool is fantastic but you need to arrive early to get a spot if it's a holiday weekend. Lunch is great drinks are extremely expensive not like years before. The rooms are wonderful and clean.
from Fort Lauderdale, Florida
Submitted on 17-09-2016
Enjoying a little weekend getaway with the family at the Naples Grande, received excellent service at the pool from our waiter Blaine. He was very quick with our food and drinks, extremely polite and professional. We were at the pool from early morning until the evening. Blaine served us from 11am until we left at 5:30 pm. He was constantly moving and serving guests, not once did we seem him stop. Excellent service from Blaine!!!
from
Submitted on 17-09-2016
Stayed at Naples Grande for a birthday! Rented a Cabana and had Blaine as our server!! On top of service!! Always bringing us food and drinks!! If you stay, request Blaine. The hotel is gorgeous and the room service brings everything you need to the house.
from
Submitted on 17-09-2016
Stopped off for a few days on way to key West...never been to naples before but really impressed with the hotel and staff...kimberley on front desk especially made our trip special and really went all out to sort the room and gave us some great ideas for local area...took the bikes for a ride to venetian bay and 5th avenue is a must for a night out. See you next time Jason & Kate
from Nottingham, England, United Kingdom
Submitted on 18-09-2016
We returned from an excellent holiday which included the majority of our stay at the Naples Grande Beach resort at the end of August '16. Our holiday was booked through British Airways holidays and included flights, rental car and room for £1,400 per adult (there were four of us on the holiday). The hotel is fairly quiet in August. Our room was of a good size and overlooked the resort and part of the Gulf Coast. I generally found the hotel pleasant while not spectacular. We were very impresse... Read more
from
Submitted on 24-09-2016
This place is super accommodating especially the staff! Dherman Maddy has been extremely helpful and very serviceful to our family. Dherman recognizes us everytime and offers his help! From the moment we walked in they tried to accomidate us . My mother is in a wheel chair and they immediately offer the guests their own wheel chair , therefor we dont need to take ours!!-also theres a trolly that takes u to the beach right in the back of their pool area! There is also an adult pool for more tranq... Read more
from
Submitted on 24-09-2016
My husband and I had a great time at the Naples Grande. We loved the gulf view suite, very clean and the view was great for watching the sunset. Both pools were very nice, we enjoyed the water slide! Beach was very quiet and most days we walked..less than a mile and took us about 10 min. The beach staff were all very professional, and we were happy to see Dylan here. We had stayed at the edge water last year and we thought Dylan was the best part of that place. He's definitely a great addition t... Read more
from East Greenbush, New York
Submitted on 25-09-2016
Let me start off this review with what truly makes this hotel special. THE STAFF !!! Yes the view was good, the beach was close and the hotel was clean. However the amazing part to me was the employees. Everyone we came in contact with over our six days was friendly and helpful. Sara a person who seems to be everywhere from pool side in the am to bar area at night was incredible. After probing with a few questions found out that she had been in the restaurant and service business for 18+ years a... Read more
from Atlanta, Georgia
Submitted on 25-09-2016
Our time here was amazing. 5 days and great weather we could not have asked for more. The staff was amazing and took care of all our needs and was very attentive, We will be back to what we now call our new vacation home.
from Miami Beach, Florida
Submitted on 27-09-2016
This was my second time staying at Naples Grande and I love it! Beautiful lobby and spacious rooms! Was really wanting to eat at the Catch of the Pelican but it was closed. Spent most of my time at one of the many pools where I had Blaine as my server he was awesome and a lot of fun! The beach is only a short tram ride away thru the beautiful mangroves. Will definitely be staying here again!
from
Submitted on 28-09-2016
Dear management, Its with great enthusatism that I write this review for your hotel and staff. I highly commend you on your hospitality and great customer service. There was'nt a a single employee that I can exclude from this recognition but the were some exceptional personnel that I want to point out such as: Anthonia Smith ‚?? Manager (customer service & professionalism) Lolita ‚?? great customer service and help with restaurant reservations Dan ‚?? bellman (great customer service) Kelvin... Read more
from London, United Kingdom
Submitted on 28-09-2016
Been at this lovely hotel for two days , we were staying 3 but now will make it 10 days , great location , fabulous board walk to a very pretty quiet beach , lots of facilities but also close to Naples . Friendly helpful staff
from Hull
Submitted on 28-09-2016
Great hotel in fantastic location of Naples. Had a gulf view room on the 18th floor with a great view both night and day. Room well maintained on a daily basis with regular tolieteries top up. We had a problem with the shower which was fixed promptly and efficiently. Nice adult only pool with jacuzzi and also a family pool with slide. Meals near the pool and in the hotel bar were tasty. Staff were very friendly especially waitress Sara. Also the manager Issac deserves a big thank you for h... Read more
from Narragansett
Submitted on 29-09-2016
My niece got married at the Naples Grande Beach Resort last weekend and everything exceeded our expectations. The venue was perfect in every way and the food was just delicious. I would highly recommend!
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