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Hilton Naples

Fort Myers, FL, US (RSW)

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Based on 1355 reviews
The Premier Choice for Naples Florida Hotels.
Room & Rates
2 Double Beds - Hilton Naples - 1

2 Double Beds

  • 2 double beds
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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2 Double Executive Level Hearing Accessible - Hilton Naples - 2

2 Double Executive Level Hearing Accessible

  • 2 double beds
  • visual alerts
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
2 Double Hearing Accessible - Hilton Naples - 3

2 Double Hearing Accessible

  • 2 double beds
  • visual alerts
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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2 Double Beds Executive Floor - Hilton Naples - 4

2 Double Beds Executive Floor

  • 2 double beds
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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1 King Bed - Hilton Naples - 5

1 King Bed

  • 1 king bed
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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1 King Executive Level Mobility/Hearing Access Bathtub - Hilton Naples - 6

1 King Executive Level Mobility/Hearing Access Bathtub

  • 1 king bed
  • visual alerts
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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1 King Executive Level Suite Mobility/Hearing Access - Hilton Naples - 7

1 King Executive Level Suite Mobility/Hearing Access

  • 1 king bed
  • 1 bedroom
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • visual alerts
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
1 King Executive Level Hearing Accessible - Hilton Naples - 8

1 King Executive Level Hearing Accessible

  • 1 king bed
  • visual alerts
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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1 King Mobility/Hearing Accessible w/Bathtub - Hilton Naples - 9

1 King Mobility/Hearing Accessible w/Bathtub

  • 1 king bed
  • visual alerts
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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1 King 1 Bedroom Suite Mobility/Hearing Access Roll-In Shower - Hilton Naples - 10

1 King 1 Bedroom Suite Mobility/Hearing Access Roll-In Shower

  • 1 king bed
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • 1 bedroom
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
1 King Bed Hearing Accessible - Hilton Naples - 11

1 King Bed Hearing Accessible

  • 1 king bed
  • visual alerts
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
1 King Bed Executive Floor - Hilton Naples - 12

1 King Bed Executive Floor

  • 1 king bed
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
1 Bedroom Suite with Sofa Bed - Hilton Naples - 13

1 Bedroom Suite with Sofa Bed

  • 1 king bed
  • sofa bed
  • parlor
  • table for 4
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
2 Queen Beds Executive Floor - Hilton Naples - 14

2 Queen Beds Executive Floor

  • 2 queen beds
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
2 Queen Executive Level Hearing Accessible - Hilton Naples - 15

2 Queen Executive Level Hearing Accessible

  • 2 queen beds
  • visual alerts
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
2 Queen Beds - Hilton Naples - 16

2 Queen Beds

  • 2 queen beds
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
2 Queen Hearing Accessible - Hilton Naples - 17

2 Queen Hearing Accessible

  • 2 queen beds
  • visual alerts
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
Hilton Naples
5111 Tamiami Trail North, Naples, FL US 34103

From well-appointed guest rooms and complimentary hotel amenities to award-winning dining onsite at Shula's, you'll enjoy an upscale and relaxing atmosphere. Whether your stay with us is for business or pleasure, our dedicated staff and AAA Four Diamond designation ensures it will be one of delight.Where The Best Of Naples All Comes TogetherHere you can stroll to the world-class Waterside Shops. The prettiest beaches in the nation are just blocks away, and you're also near historic downtown Naples' vibrant arts and culture scene.Exceptional Value For Your Florida Vacation, Meeting or WeddingDelightful packages and specials make the Hilton Naples Hotel one of the best values on the Paradise Coast of Naples, Marco Island and the Everglades. You won't find expensive resort fees here. Our unrivaled amenities are totally complimentary, including transportation to the beach complete with a packed cooler. It's all the extras you want, without the extra cost.AAA Four Diamond Accommodations & ServiceFrom seating for 250 in our elegant Royal Palm Ballroom to intimate rooms at Shula's, we can accommodate whatever your gathering requires. A complete conference services staff, including wedding specialists, a talented culinary team and audio/visual experts are all ready to delight you and your guests.Government Per Diem RatesThe Hilton Naples Hotel appreciates the government business traveler, and is always proud to offer government per diem rates. If you're in town working with a local government agency or contractor, the Hilton Naples Hotel is the perfect choice, located just minutes from the Collier County Courthouse and Government Center.Redeem Your Hilton HHonors® PointsUse your Reward Points in Paradise and take advantage of no blackout dates and complimentary upgrades. Why stay in a standard guest room when you can be pampered on our Executive Level and enjoy all of the extra amenities just by redeeming your points! Book now while there is still availability.Whether you're relaxing by the waterfall swimming pool, or enjoying the warm jets of the whirlpool, you'll be sure to notice the many amenities Hilton Naples hotel has to offer:Hilton Naples Florida Hotel Features* 18,139 square feet of flexible meeting and banquet space* Complimentary wireless high-speed Internet access in all guest rooms, public spaces, and the Business Center* Complimentary valet and self parking* Parking garage* Executive Level with keyed floor access and Private Lounge serving complimentary continental breakfast and evening hors d'oeuvres* 24-hour complimentary Business Center* Full-service, in-house audio/visual services* On-site Wedding Coordinator* 24-hour Fitness Center with complimentary towels and bottled water* Outdoor heated waterfall pool and whirlpool* Complimentary bicycle use* Massage therapy (with advance notice)* Complimentary Beach Package includes chairs, a cooler stocked with ice and bottled water, and a shuttle to and from the beach* Centrally located in the arts, entertainment and shopping districts of Naples, Florida* Beautiful Gulf beaches less than a mile awayOur Naples hotel's location is 30 minutes from Southwest Florida International Airport, 10 minutes from the convenient Naples Municipal Airport, near upscale shopping at Waterside Shops, Fifth Avenue, Third Street South, and Bayfront. Nearby, discover great Naples attractions like the Naples Zoo at Caribbean Gardens, The Nature Conservancy, the Florida Everglades, Naples Museum of Art, and The Philharmonic Center for the Arts. Championship golf courses and tennis courts are only a short distance away.Hilton Naples Hotel Room HighlightsOur hotel has two hundred rooms with eleven one-bedroom suites, two two-bedroom suites, one hundred king-bedded rooms and eighty seven rooms with two double beds.Hilton Naples Florida Hotel Guest Room Features:* Complimentary High-Speed Wireless Internet Access* Bed by Hilton Serenity Collection? with triple sheeting* Two Multi-line Telephones with Voicemail Feature* Spacious Writing Desk with Ergonomic Chair* Refrigerator* Complimentary USA Today® each weekday morning* Iron with ironing board* Hairdryer* Complimentary In-room Coffee Service* Crabtree & Evelyn® Bath Amenities* Evening Turndown Service Available upon request* Goose down and non-allergenic pillows and comforters* 37" HDTV Flat Screens* Electronic Door Locks* All rooms non-smokingTravel should be more than just A to B. Travel should take you places?.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1355 reviews
from
Submitted on 19-05-2016
I truly enjoyed my stay. The restaurant offers anything you'd ever want. The hotel is clean and very nice. Staff is courteous and helpful. I stayed for an entire week and have nothing bad to say about it. I'd recommend this hotel to my colleagues traveling to Naples.
from Orlando, USA
Submitted on 22-05-2016
Nice hotel that was very clean with friendly staff. Rooms are nicely appointed & remodeled recently. Paid for upgrade to Executive Level and staff was very attentive. This is well worth the cost with reasonable Continental Breakfast, great selection of hot entrees at night and liquid refreshments. Liked the coffe table outside the lounge entrance with 24 hr a day Coffe & Tea. Great pool & hot tub area. Shuttle to beach was very efficient along with amenities they provide. Small note is to make ... Read more
from Prenton, United Kingdom
Submitted on 23-05-2016
Beautiful hotel, good location, free shuttle to beach, great restaurant. Ate in Shulas lounge and had the lobster tails, these were the best I have had in many years. Was greeted as gold member and was given exec level upgrade, really good service!
from ft. lauderdale, fl
Submitted on 24-05-2016
We come here twice a year, always great service. Housekepping is terrific. The front desk is very helpful. Diane, as usual, takes care of you, as if you were family, or even better. They just redid the hotel. The showers are much nicer. Overall, i think, the best place to stay in naples.
from
Submitted on 25-05-2016
Excellent service from start to finish! The steak was cooked to perfection. Cassie, our server, was very attentive and recommended the cowboy steak which did not disapoint. Definitely dining at Shula's again in the near future.
from
Submitted on 02-06-2016
Very nice hotel! Helpful staff, updated & clean room, free parking & free wifi. We were upgraded to the executive level which included complementary breakfast and evening hor devours. Pool area is small but pretty. The beach shuttle runs every hour and does include good beach chairs & towels. The beach is actually a 15 minute board walk away from the stop so be prepared. We would definitely stay again!
from Ocala, Florida
Submitted on 02-06-2016
The staff, location, food and facilities were top notch. Exceeded our expectations. Definitely recommend the Hilton upgrade program. Guests will appreciate the convenience and quality of having breakfast, drinks and pre-dinner horsderves available.
from Charleston, South Carolina
Submitted on 03-06-2016
We were traveling for a wedding in Naples and the bride arranged special pricing at the Hilton. This is a first class hotel and offers great value. They offered hamburgers and hot dogs at the pool for memorial day for a reasonable $7. Shula's restaurant was pricey but had great happy hour prices on drinks and apps. Unlike other chains where coffee is a given in the lobby 24/7, the Hilton offered it in the bar area for $2 a cup. They have a shuttle to the beach and supply beach towels and beach ... Read more
from
Submitted on 04-06-2016
Very family oriented hotel. AMAZING beach park right down the street. We rode bikes there and was the highlight of our weekend. The trail is gorgeous. The only downsides was the over priced breakfast in the steakhouse in the hotel and also we got a room by the elevator and it was SOOOO loud. So make sure you ask for a room down the hall or you will be up all night.
from New York, United States
Submitted on 06-06-2016
excellent hotel. stayed for business on executive floor. lounge was great. I had a very enjoyable stay. rooms were clean, good internet service. friendly staff. I would absolutely stay here again when in Naples
from Tampa, Florida
Submitted on 18-06-2016
Located on corner of Tamiami trail and Pine ridge easy access to Naples 5th ave, restaurants and 5-8 minutes to I 75. Very nice hotel, with Shulas steakhouse in lobby. Free valet parking or self parking. 4th floor concierge level is available. Rooms are quiet, beds are very comfortable. Very good Naples location close to beach without a beach front price.
from Wishaw, United Kingdom
Submitted on 18-06-2016
First room we got had already been allocated to someone else. Second room we got had a connecting door to next room thus we could hear loud conversation from there till 2.30 in morning. Complained next day and got allocated a double king room which was what we had booked originally. Staff in Shulas restaurant were very condescending and up themselves. Only ate there once.
from Manahawkin, New Jersey
Submitted on 19-06-2016
Really nice hotel. Centrally located. Great pool area. Very clean. Close to beaches with complimentary shuttle. Beautiful Lobby. Clean rooms with coffee makers. Restaurant on site. Complimentary bikes.
from Naples, United States
Submitted on 19-06-2016
Great hotel with Shula's steakhouse. location is close to just about everything and the Naples area is a wonderful place to visit. We enjoyed the pool and restaurant while on our first. The hotel staff did a wonderful job and my wife still raves about the bedding and sleep she gets at a Hilton.
from Fort Lauderdale, Florida
Submitted on 20-06-2016
It was a great stay. I just wished the room selection they gave me was a little bit better they did make accommodations and changed it to a better room. All good. My room change was right down hall from club level breakfast area and it was noisy all morning. From 8:00 -10:00 AM was loud. They should not upgrade to those rooms.
from Ft Myers
Submitted on 28-06-2016
The food was awesome; the staff was great and overall we had an amazing time. We were able to bring in our own decorations for our beach theme and the staff even helped us decorate. They were very friendly and fun.
from Tampa, Florida, United States
Submitted on 29-06-2016
absolutely great hotel, staff was great, very clean rooms,and food was fantastic. we will be back in the near future. As a diamond member i've been to a lot of hotels and this has to rank in my top five.
from Cooper City, Florida
Submitted on 01-07-2016
I throughly enjoyed my stay. I was get comfortable and my room was super clean. Would definitely stay here again. Very happy with everything. Next time would like to try Shulas Restaurant. Menu looked really good.
from Tampa, United States
Submitted on 01-07-2016
I stay at this property regularly for business, and use its conference facilities. The location is great, and it offers many features that keep me coming back, including: a very good Shula's steak house on the premises, underground garage (very much appreciated on those rainy Florida summer days), nice concierge lounge, and attentive staff.
from Columbus, United States
Submitted on 01-07-2016
The Hilton was wonderful. I had checked in digitally and arrived before the 3PM check in time, but our room was ready for us. The hotel offers complimentary shuttle service to and from the beach (they also provide beach chairs, towels, and a water bottle) and it makes a trip every hour. We arrived around 230PM, and right away the front desk agent signed us up for the 3PM shuttle as well as the first shuttle run in the morning. Every single staff member was welcoming and extremely helpful, from t... Read more
from
Submitted on 02-07-2016
Gracious staff, Exec floor is awesome: continental breakfast w Starbucks coffee, and appetizers served at 5 pm. WONDERFUL food. The rooms have no view but guess what? YOU get a free shuttle ride to the beach, (beach chair, towel and water bottles furnished) then a golf cart ride through a mangrove forest until you reach the beach......stay from 10-4, with shuttle service or walk back. This is a protected area (Clam Shell Beach) and nursery for turtles and many bird species.
from Conway, Arkansas
Submitted on 03-07-2016
We stayed just one night here on the way to the Keys and had a great stay. The room is well appointed and immaculate. We enjoyed a great complimentary continental breakfast and afternoon appetizers which were very good. The pool and hot tub are clean and well maintained too.
from Naples
Submitted on 03-07-2016
This hotel have one of the best service around for banquets ,the staff is friendly ,the food is affordable and delicious ,pretty pool area and lobby ,great location for wedding and reunions ,the ballroom is gorgeous and big enough for a dancing floor for 200
from Tampa, Florida
Submitted on 04-07-2016
We really enjoyed our stay here. The hotel was lovely, food at shulas was great(expensive but great). I wanted to stay but we already had plans. Will definitely be returning. I didn't give the location a perfect score simply because I love being on the beach and it wasn't. But they do offer complimentary rides to and from the beach.
from Coconut Creek, Florida
Submitted on 05-07-2016
Great place for business or to relax! Close to everything and the staff could not be more helpful. I love to stay here and I will recommend it. Near to the beach and shopping. Shula's on the first floor is a bonus!
from Charlotte, North Carolina
Submitted on 06-07-2016
Very nice hotel in a very good location. Close to restaurants. Shula's is downstairs as well. My favorite place is now 1 mile down the road the USS Nemo... a must go. Pool area is nice and pool is clean! Fitness center has great equipment in perfect shape. Everyone is friendly! Concierge lounge is nice (albeit a little small)...
from
Submitted on 08-07-2016
The Hilton Naples stays true to the Hilton Brand name hotel brands. We were very pleased with our digital check-in process. The staff was able to check us in earlier than anticipated. The premises were very clean and our room was to our satisfaction. Would recommend this hotel.
from
Submitted on 08-07-2016
Guest services were excellent. Front desk staff did everything to make our stay perfect. Pool was delightful. Exercise are clean . We would return to this location without any hesitation. Location was ideal.
from Aberdeen, United Kingdom
Submitted on 09-07-2016
First class hotel newly refurbished. Staff were excellent and courteous. Rooms were comfortable with good amenities. The hotel was in an excellent position for sightseeing and only a taxi ride to the restaurants in downtown Naples.
from Wellington, Florida
Submitted on 09-07-2016
This hotel is all you would expect from a Hilton. The front desk staff was excellent and professional, and the lobby is exceptional. We liked the location being close to the beaches and restaurants on 5 avenue. We had a room on the executive floor and enjoyed the managers reception in the evenings and breakfast. The room is small where they hold the reception and sometimes it can be hard to find a seat. The room/floor is easy to access and we saw many people from other floors coming in to enjoy ... Read more
from Miami Lakes
Submitted on 12-07-2016
My wife and I travelled to Naples for a quiet romantic getaway. The staff at check-in were very friendly and courteous. The room was very clean and spacious. The room provided a small refrigerator which was ideal for keeping drinks cold for our day trip to the beach. The hotel is not located on the beach; however, it does provide transportation, beach chairs, towels and bottled water for the beach. After spending the day at the beach, we relaxed at the pool. The pool features shady spots f... Read more
from ft Lauderdale
Submitted on 13-07-2016
Birthday weekend. The only hotel we stay at in Naples. The front desk staff is always friendly. Clean, clean rooms. Hilton honors member upgraded to executive floor. On my birthday I got a knock at the door, an employee with a piece of chocolate cake from Shulas, a birthday card and a small bottle of wine with 2 glasses. I already booked this hotel for next month. A plus.
from dallas, United States
Submitted on 14-07-2016
Room was clean and comfortable . My only concern room walls are little thin .TV selection was wonderful which I was very surprised . I did eat at the Shula restaurant . It was amazing and delicious love my crab cakes .
from toronto, Canada
Submitted on 15-07-2016
Despite the fact that the hotel is located 2 bocks away from the beach; the service is great. The hotel freely provides bikes, beach chairs and beach towels and also water bottles to go to the beach. Also a free shuttle if you don't want to ride a bike. The restaurant has a great menu if you like beef.
from Florham Park, New Jersey
Submitted on 18-07-2016
Upon driving to our Marco Island destination we planned staying a night in Naples to dine and shop in the 5th Ave. area. I'm a Hilton honers and a Hilton Vacation Club owner so going to a Hilton Hotel is a no brainer. Hotel was clean and remodeled very beautiful . Beds were comfortable and clean. Staff was very knowledgeable and courteous. Would stay again.
from Plantation, Florida
Submitted on 20-07-2016
All that you expect from a Hilton in terms of service and clean, well maintained facilities. The parking garage under the hotel brings added comfort for keeping your car interior from getting over heated in direct sunlight. The rooms on the executive floor make the room a bargain with the evening reception and Continental breakfast that are well done with great food. Definitely recommend!
from Westerly, Rhode Island
Submitted on 20-07-2016
Very clean, nice pool area . Had lunch and dinner in restaurant and both were excellent ! Location was perfect. Close to beaches and shopping! We did request a specific floor however the front desk girl did not honor our request. They were not busy so we were disappointed as to why she didn't even give us an explanation and was not friendly. The rest of staff was great and we enjoyed our stay even with a bad first impression.
from Plymouth, United Kingdom
Submitted on 21-07-2016
Just returned from a 2 week holiday in Florida, travelling around from coast to coast with the family and this was our favourite hotel we stayed in: modern, great facilities, fantastic service and just an overall high-quality feel to the place. The only constructive criticism I would give is the exec. lounge doesn't live up to the rest of the property, but that said would strongly recommend the hotel.
from Overijse, Belgium
Submitted on 21-07-2016
We stayed our usual 15 nights for our late spring visit ( May )to Naples timing it with the departure of the "snow birds" to avoid queus in restaurants and find easy parking ;)) After so many years spending so many weeks at this Hilton , we really wonder how the staff and management can go on keeping their perfect 10/10 Hilton score!! Arrival : your choice between self parking in outdoor or underground parking OR valet parking . Check in : we have always been welcomed with such warmth and ge... Read more
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