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Hilton Naples

Fort Myers, FL, US (RSW)

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Based on 1485 reviews
The Premier Choice for Naples Florida Hotels.
Room & Rates
2 Double Beds - Hilton Naples - 1

2 Double Beds

  • 2 double beds
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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2 Double Executive Level Hearing Accessible - Hilton Naples - 2

2 Double Executive Level Hearing Accessible

  • 2 double beds
  • visual alerts
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
2 Double Hearing Accessible - Hilton Naples - 3

2 Double Hearing Accessible

  • 2 double beds
  • visual alerts
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
2 Double Beds Executive Floor - Hilton Naples - 4

2 Double Beds Executive Floor

  • 2 double beds
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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1 King Bed - Hilton Naples - 5

1 King Bed

  • 1 king bed
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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1 King Executive Level Mobility/Hearing Access Bathtub - Hilton Naples - 6

1 King Executive Level Mobility/Hearing Access Bathtub

  • 1 king bed
  • visual alerts
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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1 King Executive Level Suite Mobility/Hearing Access - Hilton Naples - 7

1 King Executive Level Suite Mobility/Hearing Access

  • 1 king bed
  • 1 bedroom
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • visual alerts
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
1 King Executive Level Hearing Accessible - Hilton Naples - 8

1 King Executive Level Hearing Accessible

  • 1 king bed
  • visual alerts
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
1 King Mobility/Hearing Accessible w/Bathtub - Hilton Naples - 9

1 King Mobility/Hearing Accessible w/Bathtub

  • 1 king bed
  • visual alerts
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
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1 King 1 Bedroom Suite Mobility/Hearing Access Roll-In Shower - Hilton Naples - 10

1 King 1 Bedroom Suite Mobility/Hearing Access Roll-In Shower

  • 1 king bed
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • 1 bedroom
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
1 King Bed Hearing Accessible - Hilton Naples - 11

1 King Bed Hearing Accessible

  • 1 king bed
  • visual alerts
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
1 King Bed Executive Floor - Hilton Naples - 12

1 King Bed Executive Floor

  • 1 king bed
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
2 Queen Beds - Hilton Naples - 13

2 Queen Beds

  • 2 queen beds
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
2 Queen Executive Level Hearing Accessible - Hilton Naples - 14

2 Queen Executive Level Hearing Accessible

  • 2 queen beds
  • visual alerts
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
2 Queen Hearing Accessible - Hilton Naples - 15

2 Queen Hearing Accessible

  • 2 queen beds
  • visual alerts
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
2 Queen Beds Executive Floor - Hilton Naples - 16

2 Queen Beds Executive Floor

  • 2 queen beds
  • private key access to executive lounge which includes complimentary continental breakfast and evening hors d`oeuvres
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
1 Bedroom Suite with Sofa Bed - Hilton Naples - 17

1 Bedroom Suite with Sofa Bed

  • 1 king bed
  • sofa bed
  • parlor
  • table for 4
  • free high speed internet
  • coffee/tea maker and mini-fridge
  • flat screen televison w/premium channels, pay per view and on-demand movies
  • alarm clock/radio w/MP3 connection
  • iron/ironing board and hair dryer
  • workdesk w/lamp and ergonomic chair
  • granite counters
  • telephone w/voicemail
Hide room details
Hilton Naples
5111 Tamiami Trail North, Naples, FL US 34103

From well-appointed guest rooms and complimentary hotel amenities to award-winning dining onsite at Shula's, you'll enjoy an upscale and relaxing atmosphere. Whether your stay with us is for business or pleasure, our dedicated staff and AAA Four Diamond designation ensures it will be one of delight.Where The Best Of Naples All Comes TogetherHere you can stroll to the world-class Waterside Shops. The prettiest beaches in the nation are just blocks away, and you're also near historic downtown Naples' vibrant arts and culture scene.Exceptional Value For Your Florida Vacation, Meeting or WeddingDelightful packages and specials make the Hilton Naples Hotel one of the best values on the Paradise Coast of Naples, Marco Island and the Everglades. You won't find expensive resort fees here. Our unrivaled amenities are totally complimentary, including transportation to the beach complete with a packed cooler. It's all the extras you want, without the extra cost.AAA Four Diamond Accommodations & ServiceFrom seating for 250 in our elegant Royal Palm Ballroom to intimate rooms at Shula's, we can accommodate whatever your gathering requires. A complete conference services staff, including wedding specialists, a talented culinary team and audio/visual experts are all ready to delight you and your guests.Government Per Diem RatesThe Hilton Naples Hotel appreciates the government business traveler, and is always proud to offer government per diem rates. If you're in town working with a local government agency or contractor, the Hilton Naples Hotel is the perfect choice, located just minutes from the Collier County Courthouse and Government Center.Redeem Your Hilton HHonors® PointsUse your Reward Points in Paradise and take advantage of no blackout dates and complimentary upgrades. Why stay in a standard guest room when you can be pampered on our Executive Level and enjoy all of the extra amenities just by redeeming your points! Book now while there is still availability.Whether you're relaxing by the waterfall swimming pool, or enjoying the warm jets of the whirlpool, you'll be sure to notice the many amenities Hilton Naples hotel has to offer:Hilton Naples Florida Hotel Features* 18,139 square feet of flexible meeting and banquet space* Complimentary wireless high-speed Internet access in all guest rooms, public spaces, and the Business Center* Complimentary valet and self parking* Parking garage* Executive Level with keyed floor access and Private Lounge serving complimentary continental breakfast and evening hors d'oeuvres* 24-hour complimentary Business Center* Full-service, in-house audio/visual services* On-site Wedding Coordinator* 24-hour Fitness Center with complimentary towels and bottled water* Outdoor heated waterfall pool and whirlpool* Complimentary bicycle use* Massage therapy (with advance notice)* Complimentary Beach Package includes chairs, a cooler stocked with ice and bottled water, and a shuttle to and from the beach* Centrally located in the arts, entertainment and shopping districts of Naples, Florida* Beautiful Gulf beaches less than a mile awayOur Naples hotel's location is 30 minutes from Southwest Florida International Airport, 10 minutes from the convenient Naples Municipal Airport, near upscale shopping at Waterside Shops, Fifth Avenue, Third Street South, and Bayfront. Nearby, discover great Naples attractions like the Naples Zoo at Caribbean Gardens, The Nature Conservancy, the Florida Everglades, Naples Museum of Art, and The Philharmonic Center for the Arts. Championship golf courses and tennis courts are only a short distance away.Hilton Naples Hotel Room HighlightsOur hotel has two hundred rooms with eleven one-bedroom suites, two two-bedroom suites, one hundred king-bedded rooms and eighty seven rooms with two double beds.Hilton Naples Florida Hotel Guest Room Features:* Complimentary High-Speed Wireless Internet Access* Bed by Hilton Serenity Collection? with triple sheeting* Two Multi-line Telephones with Voicemail Feature* Spacious Writing Desk with Ergonomic Chair* Refrigerator* Complimentary USA Today® each weekday morning* Iron with ironing board* Hairdryer* Complimentary In-room Coffee Service* Crabtree & Evelyn® Bath Amenities* Evening Turndown Service Available upon request* Goose down and non-allergenic pillows and comforters* 37" HDTV Flat Screens* Electronic Door Locks* All rooms non-smokingTravel should be more than just A to B. Travel should take you places?.

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1485 reviews
from
Submitted on 19-05-2016
I truly enjoyed my stay. The restaurant offers anything you'd ever want. The hotel is clean and very nice. Staff is courteous and helpful. I stayed for an entire week and have nothing bad to say about it. I'd recommend this hotel to my colleagues traveling to Naples.
from Orlando, USA
Submitted on 22-05-2016
Nice hotel that was very clean with friendly staff. Rooms are nicely appointed & remodeled recently. Paid for upgrade to Executive Level and staff was very attentive. This is well worth the cost with reasonable Continental Breakfast, great selection of hot entrees at night and liquid refreshments. Liked the coffe table outside the lounge entrance with 24 hr a day Coffe & Tea. Great pool & hot tub area. Shuttle to beach was very efficient along with amenities they provide. Small note is to make ... Read more
from Prenton, United Kingdom
Submitted on 23-05-2016
Beautiful hotel, good location, free shuttle to beach, great restaurant. Ate in Shulas lounge and had the lobster tails, these were the best I have had in many years. Was greeted as gold member and was given exec level upgrade, really good service!
from ft. lauderdale, fl
Submitted on 24-05-2016
We come here twice a year, always great service. Housekepping is terrific. The front desk is very helpful. Diane, as usual, takes care of you, as if you were family, or even better. They just redid the hotel. The showers are much nicer. Overall, i think, the best place to stay in naples.
from
Submitted on 25-05-2016
Excellent service from start to finish! The steak was cooked to perfection. Cassie, our server, was very attentive and recommended the cowboy steak which did not disapoint. Definitely dining at Shula's again in the near future.
from
Submitted on 02-06-2016
Very nice hotel! Helpful staff, updated & clean room, free parking & free wifi. We were upgraded to the executive level which included complementary breakfast and evening hor devours. Pool area is small but pretty. The beach shuttle runs every hour and does include good beach chairs & towels. The beach is actually a 15 minute board walk away from the stop so be prepared. We would definitely stay again!
from Ocala, Florida
Submitted on 02-06-2016
The staff, location, food and facilities were top notch. Exceeded our expectations. Definitely recommend the Hilton upgrade program. Guests will appreciate the convenience and quality of having breakfast, drinks and pre-dinner horsderves available.
from Charleston, South Carolina
Submitted on 03-06-2016
We were traveling for a wedding in Naples and the bride arranged special pricing at the Hilton. This is a first class hotel and offers great value. They offered hamburgers and hot dogs at the pool for memorial day for a reasonable $7. Shula's restaurant was pricey but had great happy hour prices on drinks and apps. Unlike other chains where coffee is a given in the lobby 24/7, the Hilton offered it in the bar area for $2 a cup. They have a shuttle to the beach and supply beach towels and beach ... Read more
from
Submitted on 04-06-2016
Very family oriented hotel. AMAZING beach park right down the street. We rode bikes there and was the highlight of our weekend. The trail is gorgeous. The only downsides was the over priced breakfast in the steakhouse in the hotel and also we got a room by the elevator and it was SOOOO loud. So make sure you ask for a room down the hall or you will be up all night.
from New York, United States
Submitted on 06-06-2016
excellent hotel. stayed for business on executive floor. lounge was great. I had a very enjoyable stay. rooms were clean, good internet service. friendly staff. I would absolutely stay here again when in Naples
from Tampa, Florida
Submitted on 18-06-2016
Located on corner of Tamiami trail and Pine ridge easy access to Naples 5th ave, restaurants and 5-8 minutes to I 75. Very nice hotel, with Shulas steakhouse in lobby. Free valet parking or self parking. 4th floor concierge level is available. Rooms are quiet, beds are very comfortable. Very good Naples location close to beach without a beach front price.
from Wishaw, United Kingdom
Submitted on 18-06-2016
First room we got had already been allocated to someone else. Second room we got had a connecting door to next room thus we could hear loud conversation from there till 2.30 in morning. Complained next day and got allocated a double king room which was what we had booked originally. Staff in Shulas restaurant were very condescending and up themselves. Only ate there once.
from Manahawkin, New Jersey
Submitted on 19-06-2016
Really nice hotel. Centrally located. Great pool area. Very clean. Close to beaches with complimentary shuttle. Beautiful Lobby. Clean rooms with coffee makers. Restaurant on site. Complimentary bikes.
from Naples, United States
Submitted on 19-06-2016
Great hotel with Shula's steakhouse. location is close to just about everything and the Naples area is a wonderful place to visit. We enjoyed the pool and restaurant while on our first. The hotel staff did a wonderful job and my wife still raves about the bedding and sleep she gets at a Hilton.
from Fort Lauderdale, Florida
Submitted on 20-06-2016
It was a great stay. I just wished the room selection they gave me was a little bit better they did make accommodations and changed it to a better room. All good. My room change was right down hall from club level breakfast area and it was noisy all morning. From 8:00 -10:00 AM was loud. They should not upgrade to those rooms.
from Ft Myers
Submitted on 28-06-2016
The food was awesome; the staff was great and overall we had an amazing time. We were able to bring in our own decorations for our beach theme and the staff even helped us decorate. They were very friendly and fun.
from Tampa, Florida, United States
Submitted on 29-06-2016
absolutely great hotel, staff was great, very clean rooms,and food was fantastic. we will be back in the near future. As a diamond member i've been to a lot of hotels and this has to rank in my top five.
from Cooper City, Florida
Submitted on 01-07-2016
I throughly enjoyed my stay. I was get comfortable and my room was super clean. Would definitely stay here again. Very happy with everything. Next time would like to try Shulas Restaurant. Menu looked really good.
from Tampa, United States
Submitted on 01-07-2016
I stay at this property regularly for business, and use its conference facilities. The location is great, and it offers many features that keep me coming back, including: a very good Shula's steak house on the premises, underground garage (very much appreciated on those rainy Florida summer days), nice concierge lounge, and attentive staff.
from Columbus, United States
Submitted on 01-07-2016
The Hilton was wonderful. I had checked in digitally and arrived before the 3PM check in time, but our room was ready for us. The hotel offers complimentary shuttle service to and from the beach (they also provide beach chairs, towels, and a water bottle) and it makes a trip every hour. We arrived around 230PM, and right away the front desk agent signed us up for the 3PM shuttle as well as the first shuttle run in the morning. Every single staff member was welcoming and extremely helpful, from t... Read more
from
Submitted on 02-07-2016
Gracious staff, Exec floor is awesome: continental breakfast w Starbucks coffee, and appetizers served at 5 pm. WONDERFUL food. The rooms have no view but guess what? YOU get a free shuttle ride to the beach, (beach chair, towel and water bottles furnished) then a golf cart ride through a mangrove forest until you reach the beach......stay from 10-4, with shuttle service or walk back. This is a protected area (Clam Shell Beach) and nursery for turtles and many bird species.
from Conway, Arkansas
Submitted on 03-07-2016
We stayed just one night here on the way to the Keys and had a great stay. The room is well appointed and immaculate. We enjoyed a great complimentary continental breakfast and afternoon appetizers which were very good. The pool and hot tub are clean and well maintained too.
from Naples
Submitted on 03-07-2016
This hotel have one of the best service around for banquets ,the staff is friendly ,the food is affordable and delicious ,pretty pool area and lobby ,great location for wedding and reunions ,the ballroom is gorgeous and big enough for a dancing floor for 200
from Tampa, Florida
Submitted on 04-07-2016
We really enjoyed our stay here. The hotel was lovely, food at shulas was great(expensive but great). I wanted to stay but we already had plans. Will definitely be returning. I didn't give the location a perfect score simply because I love being on the beach and it wasn't. But they do offer complimentary rides to and from the beach.
from Coconut Creek, Florida
Submitted on 05-07-2016
Great place for business or to relax! Close to everything and the staff could not be more helpful. I love to stay here and I will recommend it. Near to the beach and shopping. Shula's on the first floor is a bonus!
from Charlotte, North Carolina
Submitted on 06-07-2016
Very nice hotel in a very good location. Close to restaurants. Shula's is downstairs as well. My favorite place is now 1 mile down the road the USS Nemo... a must go. Pool area is nice and pool is clean! Fitness center has great equipment in perfect shape. Everyone is friendly! Concierge lounge is nice (albeit a little small)...
from
Submitted on 08-07-2016
The Hilton Naples stays true to the Hilton Brand name hotel brands. We were very pleased with our digital check-in process. The staff was able to check us in earlier than anticipated. The premises were very clean and our room was to our satisfaction. Would recommend this hotel.
from
Submitted on 08-07-2016
Guest services were excellent. Front desk staff did everything to make our stay perfect. Pool was delightful. Exercise are clean . We would return to this location without any hesitation. Location was ideal.
from Aberdeen, United Kingdom
Submitted on 09-07-2016
First class hotel newly refurbished. Staff were excellent and courteous. Rooms were comfortable with good amenities. The hotel was in an excellent position for sightseeing and only a taxi ride to the restaurants in downtown Naples.
from Wellington, Florida
Submitted on 09-07-2016
This hotel is all you would expect from a Hilton. The front desk staff was excellent and professional, and the lobby is exceptional. We liked the location being close to the beaches and restaurants on 5 avenue. We had a room on the executive floor and enjoyed the managers reception in the evenings and breakfast. The room is small where they hold the reception and sometimes it can be hard to find a seat. The room/floor is easy to access and we saw many people from other floors coming in to enjoy ... Read more
from Miami Lakes
Submitted on 12-07-2016
My wife and I travelled to Naples for a quiet romantic getaway. The staff at check-in were very friendly and courteous. The room was very clean and spacious. The room provided a small refrigerator which was ideal for keeping drinks cold for our day trip to the beach. The hotel is not located on the beach; however, it does provide transportation, beach chairs, towels and bottled water for the beach. After spending the day at the beach, we relaxed at the pool. The pool features shady spots f... Read more
from ft Lauderdale
Submitted on 13-07-2016
Birthday weekend. The only hotel we stay at in Naples. The front desk staff is always friendly. Clean, clean rooms. Hilton honors member upgraded to executive floor. On my birthday I got a knock at the door, an employee with a piece of chocolate cake from Shulas, a birthday card and a small bottle of wine with 2 glasses. I already booked this hotel for next month. A plus.
from dallas, United States
Submitted on 14-07-2016
Room was clean and comfortable . My only concern room walls are little thin .TV selection was wonderful which I was very surprised . I did eat at the Shula restaurant . It was amazing and delicious love my crab cakes .
from toronto, Canada
Submitted on 15-07-2016
Despite the fact that the hotel is located 2 bocks away from the beach; the service is great. The hotel freely provides bikes, beach chairs and beach towels and also water bottles to go to the beach. Also a free shuttle if you don't want to ride a bike. The restaurant has a great menu if you like beef.
from Florham Park, New Jersey
Submitted on 18-07-2016
Upon driving to our Marco Island destination we planned staying a night in Naples to dine and shop in the 5th Ave. area. I'm a Hilton honers and a Hilton Vacation Club owner so going to a Hilton Hotel is a no brainer. Hotel was clean and remodeled very beautiful . Beds were comfortable and clean. Staff was very knowledgeable and courteous. Would stay again.
from Plantation, Florida
Submitted on 20-07-2016
All that you expect from a Hilton in terms of service and clean, well maintained facilities. The parking garage under the hotel brings added comfort for keeping your car interior from getting over heated in direct sunlight. The rooms on the executive floor make the room a bargain with the evening reception and Continental breakfast that are well done with great food. Definitely recommend!
from Westerly, Rhode Island
Submitted on 20-07-2016
Very clean, nice pool area . Had lunch and dinner in restaurant and both were excellent ! Location was perfect. Close to beaches and shopping! We did request a specific floor however the front desk girl did not honor our request. They were not busy so we were disappointed as to why she didn't even give us an explanation and was not friendly. The rest of staff was great and we enjoyed our stay even with a bad first impression.
from Plymouth, United Kingdom
Submitted on 21-07-2016
Just returned from a 2 week holiday in Florida, travelling around from coast to coast with the family and this was our favourite hotel we stayed in: modern, great facilities, fantastic service and just an overall high-quality feel to the place. The only constructive criticism I would give is the exec. lounge doesn't live up to the rest of the property, but that said would strongly recommend the hotel.
from Overijse, Belgium
Submitted on 21-07-2016
We stayed our usual 15 nights for our late spring visit ( May )to Naples timing it with the departure of the "snow birds" to avoid queus in restaurants and find easy parking ;)) After so many years spending so many weeks at this Hilton , we really wonder how the staff and management can go on keeping their perfect 10/10 Hilton score!! Arrival : your choice between self parking in outdoor or underground parking OR valet parking . Check in : we have always been welcomed with such warmth and ge... Read more
from Coral Springs, Florida
Submitted on 22-07-2016
Went for two nights to celebrate our anniversary and wished I could have stayed longer. Will definitely come back to this hotel in Naples. The food was great for breakfast and lunch in Shula's. The pool area was clean and plenty of chairs and towels. The best part was the concierge Barbara who recommended two fantastic restaurants and she was on point. She was so friendly and I felt at home talking to her. Also a surprise was the delicious chocolate covered strawberries, champagne and her ... Read more
from Ipswich, United Kingdom
Submitted on 23-07-2016
Been here 3 days. Everything is great! Through HH our room is on the Exec floor which gives you the Exec Lounge. Asked for a balcony, & was upgraded to the President Suite.....Wonderful! Also free breakfast downstairs, which is good as Exec lounge has very limited food choices! In fact the exec lounge is the hotel weak point.....could be so much better! As you get with Sofitel or Four Seasons! Maybe a lesson for Hilton to learn there? All in all a great hotel, staff great! Room/bed super comfo... Read more
from Columbus, Ohio
Submitted on 24-07-2016
Came to Naples to look at property in nearby Pelican Bay. This was an ideal location. Easy to walk to the mall, the beach and a short drive to many restaurants. Room was very relaxing with a free breakfast and afternoon snaks. Nice pool and spa area. Staff very friendly and eager to answer any questions.
from
Submitted on 26-07-2016
Very nice, clean and stylich hotel. Spacious rooms, with good beds and linen. All staff were service minded and professional. The outdoor swimming pool is not big, but ok. You need to go by shuttle or own car to get to the beach. Free Wifi and parking. We even got a deal with continental breakfast included. Nice gym.
from
Submitted on 27-07-2016
Nice hotel. The front office staff and bellboys/persons helping with the car was very prof. and service minded! I hope I will be back again! The food in the lounge was nice but almost the same every evening and that is a shame when you are staying for a week. Nice that you can get healthy breakfast.
from Pelham
Submitted on 27-07-2016
The hotel is beautiful, new clean rooms. Service is outstanding and location is near everything. You can rent bicycles or get the shuttle to the beach. If you are a Diamond you can get a nice breakfast at Shula's restaurant which is very nice and newly remodeled.
from Pembroke Pines, FL
Submitted on 27-07-2016
The location and property are nice. I would recommend they maintain the windows clean on the outside and by all means on the inside. We had people brow/nose smudges on the inside of our room, it was disgusting. Room service was simple and they got it wrong, very quick and nice to suggest a replacement but we were meeting people and had no time. Executive lounge nice, but if you're not there when it opens pretty much everything is gone.
from Boca Raton, Florida
Submitted on 28-07-2016
Beautiful city, beautiful property. Shula's was great. Hilton staff exemplified what the Hilton brand is supposed to stand for. Bella at the front desk is top five all time greatest. I can't wait to return!
from
Submitted on 31-07-2016
Our week long vacation was outstanding!! TOP of the line from EVERY aspect rooms, location and most important service. Staff went above and beyond at ALL times. Best beaches, restaurants and shopping!
from
Submitted on 31-07-2016
Excellent stay for a good price, good location and will stay again in the future trips. The suite room is very clean and the bed is very comfortable. The suite room needs microwave to make it an excellent room with amenities.
from Canton of St. Gallen, Switzerland
Submitted on 03-08-2016
we went there passing by with the family for 2 nights. it was a really good stay. extremely friendly staff, also at front desk. very clean hotel. shuttle drives to the beach, very convenient. swimming pool is nice, but nobody uses the showers before entering the pool. however, hotel staff cannot be blamed for that. breakfast on executive floor is ideal for a quick breakfast.
from
Submitted on 05-08-2016
The room was very clean, the staff was friendly and the location of the hotel was very good (close to Lowdermilk beach, Clam Pass Beach, shops and restaurants). There is a complementary shuttle to go to Clam Pass Beach, complementary beach chairs, complementary beach towels, complementary parking, complementary bike rental and complementary bottle of waters. The staff was always friendly with us. I hope we'll be able to come back soon. If you go to Naples, I strongly recommend you to stay a... Read more
from St. Petersburg
Submitted on 05-08-2016
Great, clean hotel close to everything in Naples. Meeting room facilities are great and service and staff were fantastic. Shula's restaurant was ok. We ate breakfast there and it was mediocre; the potatoes were horrible and fried to a crunch not edible. Haven't tried dinner and would hope it lives up to its reputation.
from Yalaha, Florida
Submitted on 08-08-2016
If you want a good conference center with great banquet food at dinner this is the place to stay. The staff was nice and the evening executive lounge has good offerings. Breakfast was a little disappointing but works.
from Boca Raton, Florida
Submitted on 09-08-2016
This hotel was perfect for a couples getaway weekend‚?¶ We live on the east coast of Florida and so it's not that far to go to get to this particular location. It is well situated and the shuttle to the beach could not be easier to use! The staff is very friendly, the rooms immaculately clean, and Shula's restaurant is fantastic! As gold members we received a free breakfast each morning and were treated with a delicious, hot - full-service breakfast!
from Shoreham, NY.
Submitted on 10-08-2016
Great hotel. Stayed here on business for 4 days. Had a room with a balcony overlooking the pool, nice room. Used room service 2 nights and the food was very good Ruben and salad, prime rib sandwich and salad. Had breakfast in the restaurant and it was very good too. Front desk always had a smile for me when I returned at the end of the day. Hotel and grounds very clean and polished. Plenty of staff to keep it nice. Would stay here on vacation.
from
Submitted on 11-08-2016
I've been staying at the Hilton since May and I always come back. The staff goes beyond to ensure I don't have any issues and if I do they take care of it promptly from my room to getting my car in the front. I most appreciate the service at Shula by Krista always remembering what I like and serving quickly to save time in my daily rush. This little details is what makes the Naples Hilton my choice in Naples.
from overland park, kansas, United States
Submitted on 11-08-2016
i think this was one of the best Hilton hotels i have stayed in. It's grounds are lovely as is the lobby. The food is very good in the restaurant, for breakfast especially. The food is also good in the little area on the fourth floor, which had pretty much anything you could want to eat for breakfast. The location of the hotel is excellent, and, although not on the beach, the beach is very accessible i was told. The rooms are spacious, and well equipped. There is a wonderful lounge chair in add... Read more
from Hollywood, Florida
Submitted on 12-08-2016
I cannot say enough things about this property... 5 Star Quality all the way... From the room, to the staff... everyone makes it extra special... Kudos to Chase and his team. I'm a HH Gold member and this is my property of choice while in the Naples area for business or pleasure. Spring for the Executive level its worth the extra few bucks for the Starbucks coffee, breakfast and evening snacks and drinks. No doubt about it, this is your property of choice in this area.. dollar for dollar a barg... Read more
from
Submitted on 12-08-2016
I traveled to Naples on business- I booked an Executive Room. The executive floor is restricted -fourth floor of the Hilton Naples, Florida- my reservation came with perks such as coffee station which was a welcome treat in addition to an executive lounge where I could get continental breakfast, or hor d'ourves and other treats throughout the day. The room itself was the expected high quality design and furnishings with Beautyrest mattress which was extremely comfortable and the bathroom w... Read more
from Sayreville, New Jersey, United States
Submitted on 15-08-2016
The place is our go-to place when visting , the price , the front staff & the valet people are all super friendly, it's also centrally located to everything in Naples - Don't want to leave ? The pool , and Shulas steakhouse is attached to the hotel - we give it 4.5 stars total -
from West Palm Beach, Florida
Submitted on 16-08-2016
We stayed for a long weekend and we were pleasantly surprised. Clean room, beautiful pool and spa, and a lot of extra benefits. For example, free Trolley to the beach with chairs, water, towels, and awesome staff. Will be back again
from Fort Lauderdale, FL
Submitted on 16-08-2016
We have enjoyed this Hilton in the past, but this was my first visit back in a couple of years. What a delight to see a couple of familiar faces at the front desk, the lovely lobby, Shula's restaurant, and a beautifully refurbished room. The bath was spacious and spotless, the bed and linens were lovely. There was a refrigerator, coffee maker, and bottled water, too. We were there on business and enjoyed breakfast at Shulas and a reception in the lobby with delicious hors d'oeuvres and top not... Read more
from ft. lauderdale, fl
Submitted on 17-08-2016
come here twice a year for 10 years. we always have a great stay. Nicely redone. housekeeping is terrific. Front desk staff always great, especially Diane, who usually takes care of us. Will be coming back again next year.
from Tampa, United States
Submitted on 17-08-2016
I always enjoy this property for business travel . . . great to have a Shula's restaurant on the premises and a covered garage to keep my car dry and cool in late Florida summer. Upscale shops and dining within walking distance. The conference room people also take good care of me. Gary and my server in the bar made my dining experience special.
from Weston, United States
Submitted on 06-09-2016
I always enjoyed staying at this hotel when I am visiting South West Florida on business. Great location ! I always enjoy the warm hospitality, personnalized service and overall value ! Strongly recommend !
from
Submitted on 07-09-2016
We stayed at Naples HIlton for our Anniversary for the weekend. We loved it so much that we went back for the labor weekend with our daughter. We had a wonderful time and so did she. The room was clean, loved the shuttle to the beach and they provided 2 chairs and water. Lots of things to do nearby and lots of restaurants. We can't wait to go back!!
from Kalamazoo, Michigan
Submitted on 08-09-2016
Great Resturant (Shulas) attached. Pool party was fun. Location was good for Naples. Beach shuttle was a good option and complimentary beach chairs, towels and bottle water were all an unexpected plus.
from West Palm Beach, Florida
Submitted on 08-09-2016
This is hotel is great. Truly the essence of Hilton brand customer service. From the minute we arrived nothing but pure satisfaction. All the staff was very friendly and helpful. Rooms are nice. A/C a but warm but eventually cold off. Great pool area an nice amenity to have burgers, snacks and a bar available. Hotel is in a great location near several restaurants, shopping etc... the beach is very close by and the hotel offers a shuttle service plus a beach package with 2 beach chairs, towels, a... Read more
from Birmingham, United Kingdom
Submitted on 08-09-2016
The location is excellent and the hotel offers a shuttle to the beach with towels and chairs with water which was great. There is a nice pool and Jacuzzi at the rear which is open till late. Gym on site if you want that sort of thing on holiday. There is free parking which was perfect and superb places to eat within the area. The staff came across a little snotty and rude...maybe this was because we got an upfront paid for room at a good price and they treat the other guests who paid more bet... Read more
from Madison, Mississippi
Submitted on 09-09-2016
This hotel was located close to shopping and restaurants. They offers a complimentary shuttle to beach. Excellent breakfast at Shula's complimentary for Diamond. Very nice pool and spa area. Rooms were very nicely appointed and very clean.
from Kirkcaldy, United Kingdom
Submitted on 10-09-2016
Beds are amazing first full nights sleep for months, Outback restaurant across the road made a very pleasant stay and would recommend for location as well , staff very friendly and go out if their way to give advice and help when required
from Miami, Florida
Submitted on 11-09-2016
So I just returned from an overnight stay. Check in was great, girl at front desk was super nice and gave a lot of info about the property and amenities. Room was super clean, bed was amazingly comfortable. Drawbacks were the air conditioning that wouldn't stay on for more than two minutes at a time and the room was barely cool. Then the refrigerator would kick in lol. Noise was also an issue, you hear EVERYTHING going on in the hallway. I was in room 239.
from Miami, Florida
Submitted on 11-09-2016
The perfect little family getaway. Enchanting with a wonderful touch. Had a wonderful family experience as a married couple with two children. A perfect little getaway in the Naples area. The beach, Clam Pass and shuttle service was divine. What a wonderful beach. The hotel was impecable, and the staff was amazing.
from
Submitted on 12-09-2016
Really inappropriate to have a rally in the lobby that supports one candidate. It wouldn't matter if it were Democratic or Republican because any time m one political party says we need to get rid of the other political party and its constituents, is very alienating. I give it two stars because the hotel looks nice and the staff is amazing. That is not an exaggeration. This is a major fail on the part of management. I don't know how you could think it's OK to have such a polarized issue be at ... Read more
from North Port, United States
Submitted on 14-09-2016
This is a top notch Hotel which has all the amenities you could want. The rooms were clean fresh and well appointed. We tried out the Digital Key option and it was fantastic. Even when we added an extra night to the already confirmed room they were able to amended the booking on site with no fuss or disruption. We eat at Don Shula's restaurant and it was everything we could have hoped for. The service was outstanding and the quality of the food was 5 star too. on the second night we found a smal... Read more
from
Submitted on 16-09-2016
Interesting hotel, a Spanish Style construction of tje 50s, partially renovated ( great gym amd splendid resto for breakfast) Honors lounge rather old and small. Clean decent rooms that could afford a renovation But overall, great service, free parking and excellent priced, a very good choice in quiet and charming Naples
from Miami, Florida
Submitted on 17-09-2016
Stayed at the Hilton Naples and loved the stay. Great location, close to the beach with many restaurants nearby. If you are a steak lover, Shula's Steakhouse is on property with great food for breakfast, lunch and dinner. The only down side of this property is that breakfast is not included and the pool is very, very small.
from
Submitted on 19-09-2016
The service here was excellent. Belle and chase always give outstanding customer service. They are always accommodating and they always go above and beyond to assist me and provide great insight on thing to do in Naples. I travel here for work every week and their service is always exceptional.
from
Submitted on 20-09-2016
Absolutely a fantastic time. I read the reviews prior to our arrival and was skeptical when I kept reading review after review of how nice & friendly the staff was. Well...it's absolutely true! Hilton Guest Services Supervisor Diane Cepaitis was fantastic and ensured that our stay was flawless. Diane's recommendations of local restaurants was spot on. The folks at Shula's were great! We really enjoyed our dinner!
from
Submitted on 21-09-2016
Have stayed a few times here the past month and always been very satisfied. Beautiful guest rooms, pleasant reception staff. Very clean amenities. Very easy parking right in front. Shula's is located in the Hotel and is a great spot for dinner
from
Submitted on 24-09-2016
Checked in Friday night for business. Very nice looking hotel. The grounds were well kept, reception and lobby modern and classy. Room had two queen beds nice and comfortable. Modern bathroom was clean and bright. I felt like the water pressure was kind of light. That's not a deal breaker. Just an observation. I would love to stay again. Had a very tasty breakfast in Shula's. Service was great. Coffee could be better. No, should be better.
from newyork
Submitted on 25-09-2016
Went to Naples for a little rest and relaxation with my cousin (ladies weekend) the location was great ..the hotel offers bicycles to ride down to the beach ..we had a great bike ride.did some shell collecting ..came back walked to have drinks then dinner ..hot tub and pool..great place ....beds are so comfortable u just want to stay in..
from Florida
Submitted on 26-09-2016
When I told friends in Naples where I was staying, their response was, "That's been there for ages." It was very evident that this is true. However, the front desk staff were very friendly and helpful. First, just after checking in, my key did not work. One of the helpful people I have mentioned came up to the floor, let me in and gave me two working keys. Opening the curtains of my room presented me with dirty, sooty black windows, green mold on the sill, no screens, a window that opened with... Read more
from Tampa, Florida
Submitted on 28-09-2016
I recently stayed at this Hilton location for business and was absolutely delighted. The rooms and Lobby have been renovated to in a sleek elegant look. The bed was awesome. The staff were helpful and friendly. Lastly, there is a Shula's Steakhouse onsite, so you never have to leave the property after a long days work. The food was delish! I can't say enough about what I received for the price of the room. I'll definitely be back next month.
from Miami, United States
Submitted on 27-09-2016
We have stayed here many times and always have a great stay. Staff is exceptional. We experienced special service from Barbara at the concierge desk and Chase at the front desk. While we didn't have time to have dinner at Shula's this time, we usually do and it's always outstanding. Will be back again soon.
from Lake Worth, Florida
Submitted on 29-09-2016
The best customer service from the hotel staff and the hotel is very clean. I will definitely be staying here again. The hotel also has a great gym - there are a variety of machines, cables and free weights.
from Elizabeth, New Jersey
Submitted on 29-09-2016
We stayed at this hotel to attend a wedding. Everything was great. I would come back to this property. The restaurant, Shula's steakhouse, is great both for lunch and dinner. The location is also very good
from Mason, United States
Submitted on 10-10-2016
This is a good location near shopping and beaches. Barnes and Noble books is also next door. This Hilton has both outdoor pool and workout room that are never busy. Clean facilities, good service, dolphins every day at Naples Pier.
from Lawrenceburg, Indiana
Submitted on 11-10-2016
This is a beautiful hotel providing excellent customer service. The pool and outside area was perfect for the family. Rooms are very nice with the most comfortable beds EVER! The staff went above and beyond to make our stay perfect. We will definitely come back to Hilton Naples.
from Tampa, United States
Submitted on 11-10-2016
This is a beautiful hotel, with lots of amenities. The fitness center was one of the best for this size hotel. A Very helpful and friendly staff who throughout the stay remembered me by name. We will be returning to this hotel soon. Highly recommend it.
from Gainesville, United States
Submitted on 11-10-2016
Accommodations were excellent, the room was clean and comfortable, newer furniture ect.. The staff friendly and made every effort to make my stay more enjoyable. The pool was a nice respite during the hot days and the location was great, walking distance from the conference I was attending. My stay was just about what you would expect at a Hilton. Will be staying here again the next time I'm in town.
from Bangor, United Kingdom
Submitted on 11-10-2016
We would recommend this hotel for anyone who desires the best. The staff are excellent, they are so pleasant and helpful meeting all your needs for an enjoyable holiday. If you want a great holiday, stay at this hotel!!!
from West Palm Beach, Florida
Submitted on 12-10-2016
The hotel is clean, modern and the staff was very friendly. I stayed in October prior to season starting. I really enjoyed the location (if you don't need the beach, but they do offer a shuttle). The only negative thing to say was that the restaurant had issues with being short staffed when we ate breakfast and had to wait for an extremely long time (50 minutes) for food (bagel). The servers were not at fault and they know that. I would stay here again and I would recommend it.
from Naples, Florida
Submitted on 13-10-2016
We are at Shulahs steakhouse in the hotel The meal was excellent service outstanding Prices are high but worth it if you want a great steak I highly recommend the French Onion Soup If you like potatoes the twice baked is excellent And the Rib eye steak as well
from
Submitted on 13-10-2016
We stayed for three nights. There was a problem with the pricing of the room which was sorted out at check-in. There was no Executive Lounge available during our stay which was a disappointment. The room was a spotless and of a good size and the bed was absolutely superb. Shulas for breakfast was a bonus. Shulas happy hour was very impressive and good value for money. The pool area was clean and well maintained and was not overcrowded during the weekend we were there. The staff is very polit... Read more
from miami
Submitted on 17-10-2016
This hotel is conveniently located on Tamiami Trail which is a main thoroughfare of malls, restaurants, hotels,etc. It is also close to golf and the beaches. The wife and I were at the hotel just as a getaway and it was a good stay. We used the digital key for the 1st time and it was great! We didn't have to go the front desk or even check out. Our bill was sent that morning via email. We just walked in and walked out. How is that for convenience.......
from NY, United States
Submitted on 18-10-2016
We really like visiting Naples and this is our go to hotel. The staff are really friendly and helpful and it is a great value. The hotel is near the beaches as well as a bunch of great restaurants and bars.
from McComb, Mississippi
Submitted on 18-10-2016
Typical Hilton stay. Well maintained facilities. Very attentive, conscientious, professional staff. I did not take advantage of any of the available amenities (eg fitness, pool, restaurant, etc...). It was an overnite stay.
from Glocester, RI, United States
Submitted on 18-10-2016
Beautiful décor, stunning lobby. Clean throughout. Very nice room. Fitness room and pool were particularly nice! would definitely recommend this hotel. Location was perfect for getting around Naples - malls, water views, etc. Beds were quite comfortable - much more so than other hotel beds.
from United States
Submitted on 21-10-2016
My husband and I stayed at the amazing Hilton in Naples for our honeymoon in June! This place is exquisite! The entire hotel was extremely clean and the employees, Barbara Collins and Kevin Nistico were exceptional! My husband owns his own real estate company and I am a Banking Officer and also own my photography company and know how essential customer service excellence is! Barbara and Kevin provided above and beyond service to us! We were even surprised with a delicious tray of chocolate cover... Read more
from Anguilla
Submitted on 24-10-2016
Exceptional Hotel in a very beautiful area. Shula's Restaurant served excellent food. Very clean and safe, its 15 minutes from Marco Island. Highly recommended. Lots to see and do nearby. Thoroughly enjoyed this experience.
from Orlando, United States
Submitted on 26-10-2016
The staff made our stay very pleasant. Beautiful hotel, located near beaches and restaurants and malls. Very peaceful environment. The Shula‚??s restaurant offered an outstanding experience. We will definitely plan our next vacation here.
from Austin, United States
Submitted on 27-10-2016
Everything was perfect and better value than the nearby, yet more highly priced, resort hotel. The staff were very helpful and the free shuttle service to the beach was very convenient. The beds were extremely comfortable and afforded me the best sleep I've had in weeks!
from Marlton, New Jersey
Submitted on 01-11-2016
My fourth stay at this location, and as usual excellent experience for my wife and I. The staff were their usual friendly and helpful selves. If you have the opportunity to come to Naples, stay here. It's centrally located and only 7 mins from downtown Naples.
from
Submitted on 02-11-2016
The hotel was very nice and clean. The rooms were well kept and always in order. Hoel staff was very friendly and helpful upon my arrival. i would not hesitate to stay at this hotel again in the future.
from Cincinnati, Ohio
Submitted on 02-11-2016
Stayed here for a wedding. were doing renovations making noises at odd hrs.Even the bridal suite wasn't ready on time. Staff wasn't very accommodating, many issues for multiple wedding guest. Food as Shulas, blah
from London, United Kingdom
Submitted on 08-11-2016
I'm a Hilton Diamond member, spending 60-70+ nights per year in Hilton group hotels. I booked Hilton Naples last minute to extend by Florida vacation. The price was OK and the hotel looked nice on-line. Upon arrival it looked impressive; the valet was quite efficient, the front desk staff helpful and the room was fine - good size and comfortable. After that it all seemed to go down hill. Both on-line and in the in-room guide, the hotel suggests it has numerous places to eat, one of them being a ... Read more
from Germantown
Submitted on 09-11-2016
This was a disappointment and interesting another reviewer reflects our experiences almost exactly The rooms were ok but dirty windows that were sealed and could not be opened. The lounge was so bad we took one look and walked out (it had just been refurbished and reopened). Dark and uninviting and cramped space and no complimentary drinks in the evening. Breakfast was a 15 min wait to be seated. We thought because of lack of space. No, plenty of space but insufficient staff to cope and all cu... Read more
from Red Wing, United States
Submitted on 09-11-2016
Restaurant is outstanding! Concierge woman is terrible. Valet parking attendants are great and friendly. Pool area small without any amenities for young children. Not close to beach. Free food for breakfast and happy hour is in short supply and never fully stocked.
from London, United Kingdom
Submitted on 13-11-2016
We stayed at this hotel last year for 2 nights and returned this year for 4 nights pre -cruise and then came back again for another 2 nights. We love this hotel and the staff and also we have fallen in love with Naples Florida. I was surprised to read some recent negative views - at first I thought that they must have the wrong hotel but then you can not please everyone I suppose. In our opinion this Hilton is truly wonderful and they offer complimentary bike hire which means you can be at the... Read more
from New Jersey
Submitted on 14-11-2016
This hotel catered more to the business traveler and not if you are on vacation. They also seem to have many business functions and there were 2 weddings during our stay. Parts of the pool area were off limits to the guests during the weddings. They stated that the hotel is only a half a mile from the beach but they neglect to mention that once you get to the beach parking lot it's still a 3/4 mile walk or tram ride to the beach. Another problem was that the room had an occasional musty smel... Read more
from Charlotte, North Carolina
Submitted on 16-11-2016
I had a very pleasant stay recently that started at check in. All of the staff (parking, front desk) were extremely friendly & helpful; I was in my room within a couple of minutes of arriving. Room was very comfortable, particularly the bed. Great shower, water pressure, towels and my room had a fresh scent, not artificial, just fresh. While I did not eat at dinner at Shula's, we did stop at the bar which was very good. Had some wonderful desserts there as well. Breakfast (in Shula's) for me was... Read more
from Chicago, United States
Submitted on 18-11-2016
Great Hotel. Enjoyed the room, restaurant, and work out room. Very good for my business stay while in town. Was able to conduct my business, visit family, and play some golf! Very accessible and not too fare from everything.
from Warwickshire, United Kingdom
Submitted on 20-11-2016
We spent 7 nights here at the beginning of November and really enjoyed it. This is a fabulous hotel in a good location on the Tamiami trail. Staff very friendly and efficient. The room we had was of a good size and kept very clean. We had complimentary water every day. Great courtesy shuttle to Clam Pass beach and they give you chairs, towels and water for the day. You can also have complimentary bike rental. I must admit I was slightly disappointed that breakfast was not buffet service. You ... Read more
from Dallas, Texas
Submitted on 20-11-2016
Nice hotel but some problems, This I did not expect. However the bed was changed quickly .Parking was closed off so it was compromised. The beach service was very good and a quick shuttle to the beach and they provided chairs and water to enjoy while we were there.
from Salem, South Carolina
Submitted on 23-11-2016
Great family wedding trip to Naples Florida. Wonderful access to beach. Had good food delivered pool side. The rooms were clean and the staff friendly. I especially enjoyed the shuttle service to the beach and access to bikes at no cost.
from Hampshire
Submitted on 23-11-2016
The hotel is very good and the staff are all excellent - helpful and attentive. And the beach package (chair, towel and water) is a really good idea. However, there are some negatives, which, if I hadn't stayed using Hilton points, would have made this review harsher. Firstly, the hotel is one of the few around with function facilities so there is always something going on- conferences during the week, including some dinners, and weddings at the weekend. This means that sometimes facilities are ... Read more
from
Submitted on 24-11-2016
This was the first time we have visited Naples. Choosing a Hilton gave us the comfort knowing we should get quality. We were not disappointed, we used the hotel primarily as a base but what we experienced was great. We had breakfast every morning and the team were warm and welcoming and engaged with the kids. The food was of high quality and reasonably priced. We also used the heated pool which was nice and clean with free pool towels. The room was spacious, clean and serviced every day (3 night... Read more
from
Submitted on 26-11-2016
This is our second stay at this hotel in less than 3 years. Naples is beautiful. The hotel is quite a distance from the beach. You can walk to to the beach parking lot in about 15 minutes or take the hotel shuttle. The shuttle only runs about 3 times on weekdays and a bit more often on weekends. From the beach parking lot, it's another 15-20 min walk along a boardwalk or you can take a tram. Great beach! We had only a few complaints during our stay. First, as diamond members, we should receive a... Read more
from Winter Park, United States
Submitted on 28-11-2016
The Hilton in Naples offers many things to their guests. Great service, no resort fee, free valet, Shula's is a very good restaurant with a outstanding bar and staff. The location is in the middle of Naples and convienent to everything. Within steps are the Waterside Shops. T
from Chichester, United Kingdom
Submitted on 01-12-2016
It's a Hilton so you expect a certain standard and this hotel certainly delivers, excellent staff, nice rooms, good pool plus shuttle to the beach. Great restaurant on site, but man more within a few minutes.
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