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Sheraton Miami Airport Hotel & Executive Meeting Center

Miami, FL, US (MIA)

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Based on 3614 reviews
Room & Rates
Standard Room (Sweet Sleeper Bed)

Standard Room (Sweet Sleeper Bed)

1 king bed or 2 queen beds
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, and a down duvet
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room (Sweet Sleeper Bed) - Free hors d oeuvres

1 king bed or 2 queen beds
Club Level - Club Lounge access
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, and a down duvet
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, Golf View

Double Occupancy
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, and a down duvet
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Club Room, 2 Queen Beds, Business Lounge Access

Club Room, 2 Queen Beds, Business Lounge Access

2 queen beds
377-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, and a down duvet
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds, Golf View

Deluxe Room, 2 Queen Beds, Golf View

2 queen beds
380-sq-foot (35-sq-meter) room with golf course views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, and a down duvet
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

2 queen beds
380-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, and a down duvet
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 1 King Bed, Golf View

Deluxe Room, 1 King Bed, Golf View

1 king bed
380-sq-foot (35-sq-meter) room with golf course views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, and a down duvet
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

1 king bed
380-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, and a down duvet
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Club Room, 1 King Bed, Business Lounge Access

Club Room, 1 King Bed, Business Lounge Access

1 king bed
380-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, and a down duvet
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room (Run of House)

Room (Run of House)

1 king bed or 2 queen beds
380-sq-foot (35-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker and room service
Sleep - Pillowtop bed, premium bedding, and a down duvet
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Sheraton Miami Airport Hotel & Executive Meeting Center
3900 NW 21st St, Miami, FL US 33142

Rooms
Make yourself at home in one of the 405 air-conditioned rooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and wedding services.

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

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Know Before You Go

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 19 per person (approximately)
  • Self parking fee: USD 17.00 per night (in/out privileges)
  • Valet parking fee: USD 17.00 per night (in/out privileges)
  • Rollaway bed fee: USD 20.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Renovations and Closures
The hotel will be renovating from 18 September 2016 to 31 October 2016 (completion date subject to change). The following areas are affected:

  • Lobby
The hotel will be renovating from 01 August 2016 to 30 September 2016 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Fitness Facility
  • Free Airport Shuttle
  • Gift Shop on Property
  • Hypoallergenic Room Available
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Room Service
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3614 reviews
from Littleton, Colorado
Submitted on 22-05-2016
This hotel was a huge disappointment. The only employee who is worth mentioning is Victor at the restaurant bar. He makes a mean martini and has a fabulous personality. The other employees were very dismissive of us. When I opened the shower curtain in the shower, I could hear the music from the movie Psycho playing in my head. There was dark black mold covering the grout all around the tub and the tub itself had to be at least 10 years old. It was nothing less than gross. When I went to the fr... Read more
from
Submitted on 23-05-2016
Victor provided an exceptional service and made sure my friends and I were not forgotten! I will definitely be stopping by the Sheraton again all thanks to his great aura and outstanding customer service experience! Thank You Victor!!!!!!
from Atlanta, Georgia
Submitted on 24-05-2016
A well priced airport hotel. Has a shuttle too and from the airport, good clean room at a good price. Public spaces are clean and in good condition. The check in was fast as a Gold member and very nice room with good amenities. The rooms are updated and have nice colors and good internet. Decent restaurant as well!
from Florida, United States
Submitted on 24-05-2016
I stayed for one night on a business trip because of its proximity to the airport. The pictures made it seem like this property was well maintained, but that isn't the case at all. I arrived at 10pm and waited nearly 30 minutes at the check in desk. Service was incredibly slow and there was only one person working. Parking was a nightmare, and the staff at the front desk are more than happy to charge you extra for parking even if there aren't any open spots in their poorly constructed deck. I co... Read more
from Orlando
Submitted on 25-05-2016
Stayed here the night before our flight and the car stayed for our entire trip. Bed was comfortable and room clean. Breakfast is a substantial buffet but the hot food was only warm. Make sure you get breakfast included though as it's a costly add-on. We ate at the bar and the food was delicious. The barman Viktor was attentive and knows his stuff, very professional and keen to please! Great customer service. Only slight down-side was that so many of the windows in the hotel were full of c... Read more
from
Submitted on 02-06-2016
Hotel was great-reception was great and the front office staff pleasant.We did not even know we were by the airport as we did not hear the sound of the planes. The only disappointment was the breakfast was not included although I am sure I saw a special for "free breakfast". We will stay there again if we are in Miami
from Enfield, Connecticut
Submitted on 02-06-2016
Francesca is the best. The help here is unbelievable. Could not be happier. A great smile and beautiful ambiance. Would recommend a night here to everyone. The service was perfect. This is truly a gem. It is convenient and incredibly accommodating. I travel all the time for business. One of the best locations for top notch service. Do yourself a favor and stop in to see my favorite girl.
from Eagle River, Wisconsin
Submitted on 03-06-2016
Name it, beyond It literally raining in the room, they screwed it up. Looks nice on the outside but horrible. Over priced, inadequate parking with a 1/4 mile walk and no elevator. Coffee, but no creamer. Bathtub doesn't drain. Tv doesn't work. This is a motel 6 on a bad night. Cannot below eve he w much we spent. The folk working here seem alright, but the whole hotel is wretched. Don't stay here if you have options.
from
Submitted on 06-06-2016
Me and my wife stopped in on our way to our honeymoon in Rome. Victor in the bar located off the lobby was awesome! Friendly and fast service. Nice bar with a great menu. Drinks were awesome! Would definitely recommend to anyone!
from Marblehead, Massachusetts
Submitted on 06-06-2016
Staying the night before we head to Cuba and decided to enjoy a few martinis and snacks at the mbark bar. Victor and his coworkers gave us service above and beyond what we expected. They exceeded the value that we would expect from an airport hotel lounge. Thank you victor for sharing your heart with us. See you next time.
from
Submitted on 19-06-2016
The hotel is conveniently located. I dropped off my rental car across the street and walked to the hotel. The front desk staff was very helpful when I checked in. I went to the lounge for a quick bite, but it was not open yet. Yohandry , the bartender, asked if I was looking for food. When I said, "Yes," he opened up and graciously made me feel welcome. He made wonderful conversation with me and his kind soul made me smile. Sheraton should be proud of such an amazing employee.
from
Submitted on 19-06-2016
Had a great time at the bar. Victor took great care of us. Great atmosphere and drinks. Watched the end of the NBA finals game and everybody was having a great time. Thanks to victor for a great night.
from San Francisco, California
Submitted on 20-06-2016
For my long-term corporate stay, the courteous staff of this great Starwood property have gone all out to make me feel at home. A very personal and "human" feeling embraces you at this hotel, which cannot be said for most "airport" properties, and I've been to a few in my career. The remarkable Angela in Sales, Dan the GM, Winnie at the Front Desk, Victor and "Lady Franchesca" at the hotel's fantastic M-Bark bar have all become like family to me. They run a tight ship. I highly recommend the... Read more
from New York City, New York
Submitted on 20-06-2016
The people who work here are the friendliest and most helpful that I've encountered at a hotel,they really make you feel welcome and go out of their way to help you. Sit at the bar and be welcomed by Victor, he'll make you feel at home (very genuine nice guy).
from
Submitted on 21-06-2016
Comfortable place to stay if you have an early departure. We were leaving on a tour for Cuba and our group was booked here. The hotel provides pick up every 15 minutes to and from the airport. The hotel had a private room for our meeting. The guest rooms were clean. The restaurant, the Eddie Rickenbacker was fine. The hamburger looked delicious. It was a good spot for our tour group.
from
Submitted on 29-06-2016
Actual stay was 7 weeks. The staff here, like Victor @the bar, made the time away from home more pleasant. I cannot stress how much Victor had made me feel welcome. Best bartender, greatest attitude. Staff has been just awesome
from
Submitted on 29-06-2016
I stayed at the Sheraton hotel for a 7 week business trip. It was a long time away from home. However, the staff were so friendly and personable they made me feel at home. Victor from the bar downstairs was especially friendly and brought good customer service to me every single day I came down to the bar for a quick drink or snack. If I am ever in town again, I wouldn't mind stopping by the bar again and order from Victor
from
Submitted on 29-06-2016
Had a great time with Victor at the bar Great service kept me laughing the whole time The pool is open 24 hours Great view two floor suite very clean hotel I recommend the hotel its life all night long Great food great and room service is open till 2 AM
from Barbados
Submitted on 01-07-2016
Shuttle took 30 minutes and it was full when it arrived. Had to change rooms as the first room smelled horrible. Room cards kept demagnetizing. Breakfast was supposed to be included and the "coupons" were not provided for both nights. Internet signal really weak. Elevators slow. Just overall, not a seamless experience. Great rate though
from
Submitted on 01-07-2016
I had a fantastic stay at the this hotel. After having to stay longer than I expected, Francisca at the bar made sure we had an awesome time. Her knowledge of her drinks and her bright smile and great customer service skills made my visit worthwhile!!!!!
from Pompano Beach, Florida
Submitted on 04-07-2016
Hotel is very central. Beside the airport and close to food. Did an overnight after visiting frithe new in Maimi and wanted somewhere to stay. It was actually cheaper than most hotels in the area. It also has a golf course next to it. Very welcoming staff all around.
from
Submitted on 04-07-2016
Greatly enjoyed a tasty meal a delicious beverage at the bar. Victor was wonderful and very knowledgable about the wines I was interested in. The service was quick, effiecent and friendly! Highly recommend going down for a tasty meal, fun conversations and overall enjoyable time.
from Peebles, Scotland
Submitted on 05-07-2016
Upgraded to Clubroom on arrival -10th floor. Room very comfortable. Perhaps not the most modern decor but clean and functional. Very quiet. All the staff we encountered were polite and welcoming. Would stay again ( returning for overnight stay next week on return from Grand Turk). Our room faced the front/city - view of monorail and airport . Lovely all lit up at night. If you prefer a nicer outlook requests golf view
from West Hollywood, California
Submitted on 05-07-2016
This is a nice choice if you need to stay near the airport. Otherwise, I would stay elsewhere. The hotel is clean, the AC is adequate (although a little noisy), and the beds are ok. I have stayed here many times, because I travel a lot. The staff is generally improving, and the hotel remains a decent choice.
from
Submitted on 05-07-2016
Extremely friendly and very bilingual.... its a plus ... and remember his old customers.. Pleasure to come back here again .... the food was quickly service. Had no clue this would be one of my best hotel exprience
from
Submitted on 06-07-2016
Missed our flights and the Bar and Hotel were super close to Airport for our now stuck in Miami layover. Victor recommend great steaks and Margaritas to take the edge off THAT day. Thank you Victor. Wife and I will be back and everyone now knows about you and your amazing bartending skills.
from
Submitted on 07-07-2016
Sheraton hotel is near the airport with a free shuttle, big rooms, nice pool but at the bar it's where I got the great time,..... with Victor's help we got great suggestions on what to eat,... and the best was the new york steak with vegetables, together with a delicious margaritas and my wife got the chicken quesadilla &a long island ice tea, you have to come to the Sheraton Miami airport to experience how great is to be here..... and don't forget to stop at the Mbark to get Victoria's drinks ... Read more
from Brasileia, AC
Submitted on 07-07-2016
This Sheraton property is surprisingly nice. That's not to say that Sheraton properties are less than stellar, quite the contrary. But, in Miami seasoned travelers are accustomed to a certain lack of quality. The Sheraton Miami Airport Hotel is an exception to those who may think that Miami means a lower standard. This property offers travelers a higher level of quality than most of the neighboring hotels. Further, the views from higher floors are quite good. Additionally, the sound insulation... Read more
from GP, TX
Submitted on 10-07-2016
Victor at the Bar is amazing!! Kind, efficient, and he gives this place just the "extra" it needs!! I will be back and looking for Victor!! It's a very convenient hotel located close to the airport. Transit station across the street!! Very warm and welcoming atmosphere.
from Columbus, Ohio
Submitted on 11-07-2016
Victor at the Bar was phenomenal and took great care of me as I was dining alone. I will definitely stay here as I travel from the keys to Miami. He was great and made me feel at home, atmosphere was great and the tuna nicoise was my favorite! Definitely returning even though I live in the Keys! Cheers Victor and the Sheraton!
from
Submitted on 11-07-2016
Victor at the hotel bar provides an excellent service and engages his customers to a degree far and above that expected by his customers. His amiability and consideration for his guests are highly commendable. I would highly recommend this hotel and it's bar to weary travellers in search of a some relaxing refreshments and some light hearted conversation. Un placer conocerte amigo!
from
Submitted on 13-07-2016
Had an excellent time at the bar chatting with Victor. The most friendly bartender that I have come across in years. Great service and always with a smile. The room was fairly neat and good for the price. I would stay again.
from
Submitted on 15-07-2016
I can't say enough wonderful things about the staff at this hotel. They attended to all my needs. The Bellman shuttled me around to all different destinations and went out of their way to make sure that I arrived everywhere safely. I would definitely stay here again. Geo and the rest of the staff are fantastic! Tracey, New York
from Salisbury, North Carolina
Submitted on 16-07-2016
As far as Airport hotels go--this is by far the best value and experience we've enjoyed. We were a little early than posted check-in, but were quickly accommodated. Staff was very pleasant and personable. Our biggest praise is for the location--right across the street from the Rental Car and Transportation Center. The hotel offers complimentary shuttle to the airport, but we just walked across the street and took the complimentary SkyTrain the runs between the Transportation Center and Airpor... Read more
from Sarasota, Florida
Submitted on 16-07-2016
Second visit..make no mistake..the hotel is convenient..and clean. Front desk efficient. Virtually no SPG recognition even for a Plat. Parking is 17$..something that is not advertised when booking...basically a plus up on room rate by 15%. So when you shop for a hotel near the airport, factor it in. I know that the Hyatt House has free parking and a real breakfast for all guests. Other than that the Sheraton is an unremarkable hotel.
from
Submitted on 18-07-2016
I stayed here for 1 night.. the worst stay of my life. The carpet in the room was wet. All noises and sounds from other rooms was heard in my room all night long. And i was paid for the breakfast in advance but in the morning they stoped me in the restaurants and said no u dont have it... and after while telling them i have brealfast included they just gave me anothers visitors breakfast card who didnt use it. Never gonna use this dirty hotel again....
from
Submitted on 18-07-2016
Whilst everything was great, as SPG members, had wonderful check in etc, the highlight of our one night stay was VIctor the bar tender in the lobby bar, in the afternoon, he was amazing! So welcoming and friendly, cocktails were yummy, also quesadillas were best I ever tasted! We'll be back if only to see Victor!
from Naples, Florida
Submitted on 19-07-2016
Great location right across from car rental facility and hwy. 20 minutes away from Bayside and 30 minutes away from South Beach. Great views of Downtown Miami and golf course. Thank you Lazaro, JoHally, and Dan for their great service, it's appreciated.
from
Submitted on 20-07-2016
Really lovely hotel to stay in , super clean , friendly staff and amazing food really enjoyed it. Want to give a mention to victor who works at the bar for his outstanding customer service , treated us so well and service was really great and attentive to our needs! Thanks for being wonderful Miami will be back soon x Abbie
from
Submitted on 20-07-2016
We had a two night stay here before jetting back to the UK and we were served by Victor at the bar both times we ate here. He couldn't do enough for us and his attitude was amazing. A very hard worker and gave us exceptional service! Thank you victor :)
from -
Submitted on 21-07-2016
Worst hotel we stayed in during a six week trip to the USA. The room smelt musty and had stains on the curtains and lamp shades and didnâ??t appear to have been given a decent clean in a long time. There was no fridge in the room. When I enquired at the desk they said they could rent me one for $20 a night. The pool looked quite cloudy, although that didnâ??t stop other guests from swimming in it. The worst part of our stay was having no hot water. At around 5pm I reported to the front desk... Read more
from Freeport, Grand Bahama Island
Submitted on 24-07-2016
Pros: 1. Location: about 2 minutes drive from the airport. 2. Shuttles: there is a free airport shuttle. Additionally, the orange shopping shuttle (~$10) stops by the hotel and it goes to Dolphin Mall, Best Buy, Toys R' Us, and Miami International Mall. 3. Bed is comfortable Cons: 1. There is a cost for each package that you have delivered to the hotel. Even if you are presently at the hotel. 2. The staff could be friendlier Overall I would stay here again because of the location.
from columbus
Submitted on 24-07-2016
Considering what we paid ($115) this was a major disappointment. We booked a king size bedroom, but we got a queen size bed instead. The front desk did not even tell us that they were giving us something different. The room had not been cleaned properly. The table and other surfaces had dust and white powder all over, not what you expect at a branded hotel like Sheraton. Got ready to sleep at midnight the next room had a barking dog.... Tried to call the front desk and no one would pick th... Read more
from
Submitted on 24-07-2016
Excellent shuttle service was provided. Hotel very busy....not a Marriott (but they don't offer 24 hr shuttle)....and Sheraton was less than 5 min. from airport. Book room with pool view since it is at back of hotel and quieter. Bar food was very good.
from
Submitted on 24-07-2016
I've stayed at this hotel before and the service was much better on my last visit. This trip was marred with errors made on my credit card?, room service was charged twice and the security deposit was $500 as opposed to $50. I had to escalate the matter to senior management which was exactly helpful as I left the US without it being resolved until 5 days later. I shall be extremely careful next time around.
from Lakewood, Colorado
Submitted on 24-07-2016
When our room was not quite ready the awesome staff comped us some drinks of our choice. Victor at the bar was great. Very friendly and attentive. The food was delicious and Victor made sure we were taken care of even though it was the middle of the night.
from
Submitted on 26-07-2016
An old and a bit shabby hotel. Clean but it really needs a renovation. The bar could not even make a simple drink. But it does offer a free shuttle from the airport and is really lose to the car rental center.
from State of Sao Paulo
Submitted on 26-07-2016
It is almost insed of the airport, so if you are looking for a place to stay between your connection, that will be a great hotel. But if you are travelling to Miami for tourism, you may have better options around Miami Beach. The rooms were good and the hotel is very orginized and clean. If you plan to do some shopping on the internet and send to the hotel, it will charge you for each box and they have different prices depending on the size and weight, so make sure you know the rules.
from Oxford, United Kingdom
Submitted on 26-07-2016
Excellent shuttle from airport. The hotel is just 5 minutes from the terminal. Speedy check in. Comfortable room with good a/c and powerful shower. Adequate restaurant. Better than average bar. I will certainly choose this hotel when I'm next having to overnight at Miami airport.
from Montreal, Canada
Submitted on 26-07-2016
We had an impromptu layover in Miami due to some plane trouble (thanks AA) and needed a place to spend the night. After spending half the day roasting on the tarmac in a broken plan with no AC we would have accepted anything as long as they had cold beer. But, as luck would have it, we decided to stay at the Airport Sheraton! One word, one man; Victor at the bar! What a saint. No one could have raised our spirits better. Great guy, good drinks, nice atmosphere. As we only had a few hours before ... Read more
from
Submitted on 28-07-2016
The price is good: with taxes and all it was $104 I think to spend the night and catch another flight. The room service was fine. The very nice lady brought the food on a food tray and let us put the tray on the hallway after dinner. My son couldn't find where to plug his PS4. The bathroom's door didn't remain open (and it opens outward) so I used my carryon to hold it open. The desk is small. The bathroom is small. The telephone is old (and not wireless of course). Everything in the hotel room ... Read more
from Lady Lake, Florida
Submitted on 29-07-2016
The free breakfast was a REAL breakfast. Eggs and omelets made to order! The location was convenient as we were going to a baseball game. The hotel is very clean and the staff friendly and very helpful. Will definitely stay here again when need arises.
from Atlanta, Georgia
Submitted on 31-07-2016
I stay often at the Sheraton and always have great customer service from Victor at the bar. He is always so courteous and goes above and beyond the call of the duty. Victor always remember my drink of choice and makes sure it is fixed to perfection!!! Give this guy a raise....
from
Submitted on 31-07-2016
The check-in process was fast and friendly, thanks to Heather. Our first impression of the Sheraton Miami Airport was inviting. At Mbark we had good food and great service. A special thanks to Victor (@ the bar), our bartender and server. He was friendly and even provided us information about how to get around town and how much it should cost. Thanks Victor and Heather.
from
Submitted on 02-08-2016
Very nice hotel, a very short drive to the airport. Great gym. Ordered food to go from the hotel bar, took no time at all. Very delicious veggie burger. Victor at the bar is terrific, wonderful service!!!
from Riverside, California
Submitted on 03-08-2016
Batroom is crappie and ice machine is broke not worth the price plus nothing around to eat bus runs on its own schedule and they never have room ready will never come back on my own dime this place makes me never want to come back for a short stay at least
from Coconut Creek, Florida
Submitted on 03-08-2016
Great location, great hotel, friendly staff and Heather at the front desk is a pleasure. Super convenient shuttle to the airport. This is my go to hotel when I have an early morning flight out of Miami International.
from Singapore, Singapore
Submitted on 03-08-2016
The room was ok - perfectly adequate for a 2-night stay. Airport shuttle bus was great and made for easy transfers between the airport and the hotel. Had fantastic service from the gentleman who was cooking eggs during breakfast at the Rickenbacker restaurant (can't remember his name, though). Unfortunately hotel elevators were not secure. Card access was not required to operate them. Best thing about this hotel is its location - right across the street from the train station. It was really e... Read more
from
Submitted on 04-08-2016
My expectations were fairly low as it is an airport hotel for a one night stopover - but this was even worse than I could have imagined.... First rooms we were given the connecting doors couldn't open. After a hour and the engineer dismantling the locking system to no avail, we were eventually moved to new rooms. The tv didn't work in one room, the shower didn't work in the other. We went to be early with jet lag only to be woken up 1 hour later by the duty manager wanting to know if everything... Read more
from Texas
Submitted on 06-08-2016
My family and I visited Miami for a little getaway after a 3 hour flight from Texas my kids were tired and wanted to lay down even though check was at 3 we arrived at the hotel a little after 2 and our room was not ready Heather apologized and gave us access to the VIP lounge until our room was ready, my kids were very happy and was able to relax. Victor at the bar was a charm he told us about south beach and some tips on keeping safe in Miami. Over all we will be back. See you soon !
from London
Submitted on 07-08-2016
Very good location as opposite a large new transportation centre, with trains and car hire. Easy shuttle journey to the airport either by hotel shuttle or free train. Good sized pool. Stayed on the Club Floor, which includes breakfast, which was a nice buffet with hot and cold. Nice sports bar, would recommend the chicken noodle soup.
from
Submitted on 07-08-2016
Really nice hotel with a river separating it from a huge golf course. Also there is a lot of animals around, I've seen some raccoons, turtles and stuff,not too important but still interesting. Staff is very friendly and wifi is good.
from Montreal, Canada
Submitted on 08-08-2016
The barkeep named Victor is a great guy lots of fun . He made the visit memorable. The hotel is right beside the airport which was very practical.shuttle service from the airport is on time and easy to find thanks Victor
from
Submitted on 08-08-2016
Victor at the bar makes the evening a great time and is a very fun bartender. I was stuck at the airport after my flight was delayed and the evening ended up being a good time. The bar and hotel atmosphere at the airport Sheraton is friendly and accommodating.
from
Submitted on 10-08-2016
Room was clean! Great view of the golf course on one side and the train station on the other side. Make sure you stop by the bar and see Victor!! He greeted me the second I walked in and remembered my drink order from the previous night!! Fantastic service!!
from Seattle, Washington
Submitted on 10-08-2016
Had a drink with my wife at the bar in the lobby, and was treated to great service from Victor. We enjoyed the service so much that we ended up staying the night! The rooms were very enjoyable with a modern twist. We are definitely going to stay here again when we visit Miami again.
from
Submitted on 10-08-2016
Staying here for the second night of our honeymoon before flying out tomorrow morning. Our room here is nicer then our $300 room in Key West last night! Just visited the bar with my hubby and we were treated to great service by Victor; strong drinks and quick service. We will be back!
from
Submitted on 10-08-2016
It's hard to find places that will take animals. The Sheraton staff saw my pets and my harried self and rushed through the check in process. Beyond that, it is your standard airport hotel. Comfortable, fine, easy to deal with food, transportation, etc. For me, the pet part was most important.
from
Submitted on 11-08-2016
We were flying to Cancun, Mexico for two weeks so booked a night here before the flight and one after returning from Cancun. The room was great, the facilities such as gym, pool and on-site restaurant were clean and made our stay very pleasant. The WiFi was fast and you could use a number of devices. We also left our car here for the two weeks which was really convenient.
from
Submitted on 12-08-2016
My family and I recently stayed at the Sheraton in advance of the cruise for my cousin's birthday. The Rickenbacker restaurant (particularly Maryann, Claudia and Angel) were fantastic! They made us feel like familt. We are so appreciative. Thanks!
from New Jersey
Submitted on 12-08-2016
Location worked well for my family who had an early flight out of Miami the next morning. Out hotel room was clean and nice, but not luxurious. We really liked that they included free shuttle service to and from the airport so we could park and leave our car there while we were away on vacation. Staff service was good as well.
from
Submitted on 14-08-2016
Stayed here for my Birthday. Great!! Service Victor from the bar Really took care of us.. My Chocolate Martini was Great!! Thank u Sheraton for making my Birthday Fabulous.. Rooms were clean and nice looking over the Golf course. Food Great.
from Pompano
Submitted on 17-08-2016
One of the worst experiences I've had in a while ! I travel for business and stay in hotels 6-10 nights per month ., The hotel had no and it minimal air conditioning in the lobby and restaurant when I registered the evening on on August 16 2016 . No fans either . When I inquired about this the female staff on duty stated to me "now you know what I'm going through " Wanted to go to restaurant but it was way too hot to even sit for a few minutes and left . This was approx 10:00 pm Went to my as... Read more
from Danville, California
Submitted on 17-08-2016
If you are running a meeting or workshop and want an easily accessible location with stupendous service and facilities, book Sheraton. Sheraton Miami has a business/conference center that is great -- comfortable chairs, configurable rooms, excellent business center for last minute printing/copying (definitely not typical for hotels!). All the things that contribute to a great meeting they have. The best are: -Sissi, Director of F&B and Business Conference Center; she had her staff come in Sun... Read more
from
Submitted on 17-08-2016
Victor at the bar took great care of me and my colleagues! Wonderful, quick, friendly and very hospitable service. Made me feel welcomed and kept me wanting to stay for me. Can't wait to see him next time I come back for a business trip! The wine selection was amazing and they were very knowledgeable in what they offered. đ???đ??»
from Dallas, Texas
Submitted on 17-08-2016
I stayed here for the night and everything was great. I went to the bar for a drink and Victor took great care of me. He suggested a great wine, and I was very happy. Friendly and prompt service! I'll definitely come back here next time I'm in town!!
from Dallas, Texas
Submitted on 17-08-2016
AWSOME guy from the time my self and coworkers walked up. We where we'll greeted and was ready to offer what we wanted with a smile and great personality. Will tell my other coworker to visit this bar anytime on a layover here. Great relaxing environment.
from Lorena, Texas, United States
Submitted on 06-09-2016
This hotel is extremely close to the MIA airport. The shuttle comes very often and is courteous and comfortable. The rooms have Starbucks coffee, feather pillows and duvets, and large windows with a great view. It's a quiet, great place to rest if you need to be close to the airport. The bell staff is extremely friendly and helpful. The only downside is there is no refrigerator. I highly recommend it.
from Naples, Florida
Submitted on 07-09-2016
For the night I stayed here I had a great experience. Very clean and also the downstairs bar/lounge was great. When at the bar Ask for Victor he is a great bartender, he is entertaining and knows how to make a good drink.
from
Submitted on 08-09-2016
The Miami airport Sheraton suited all my needs. Was in town for business so need central location. Room was comfortable, knowledgeable staff and i was able to get around with ease. This is definitely my "go to" spot for business trips.
from Hollywood, Florida
Submitted on 09-09-2016
This hotel is conveniently across the street from the tri-rail and miami airport people mover train with thin the car rental center. We chose it for this reason. The hotel itself is nice in the lobby, all posh, new furnishings, friendly people working in the hotel great you, everything you would expect from a Sheraton. The rooms are dated. An attempt has been made to update the rooms but not a real effort. The bathroom we had, still had old, yellow, 1982 tiles, with badly repaired caulking an... Read more
from Miami, Florida
Submitted on 09-09-2016
Great experience during our stay at this Sheraton, starting with the MBark Lounge bar with Victor the bartender. He gave us great service and delicious drinks. He looks to have great knowledge and extensive experience. I would personally rate this hotel a 10 due to the location and to Victor's service.
from
Submitted on 11-09-2016
Stopped overnight for a connection. Convenient, quick shuttle for easy access to airport. Very clean, comfortable beds, with friendly, helpful staff. Had quick dinner in the bar. Shout out to excellent service provided by Yohandry.
from
Submitted on 12-09-2016
We booked a night since we had an early flight the following morning and it was convenient to return our rental and use the hotel shuttle to the airport. That was the only good thing about this stay. The room was outdated, with stained carpets, but also dirty bathroom. We did a late check in with a pre paid fare, so we had no other option but to stay, we couldn't wait to check out early morning.
from
Submitted on 12-09-2016
Always that I stay @ Hotel Sheraton ... Mostly for business... I always spend some time to relax and @ the bar .... The attention is great ... The bartender (Victor) will make your time there... special and feel like you were at home... Serving you the most delicious cocktails ... So, anytime you there... Don't forget to ask for the mojito... Victor will take care of you!! ... 100% recommend ! ...
from
Submitted on 12-09-2016
Friendly, full of energy, you can fell his energy... Is a pleasure come to take drink before go to bed ..... Amable, lleno de energĂ­a, se contagia su alegrĂ­a... Da gusto venir a tomarse una copa antes irse a la camita...........
from
Submitted on 12-09-2016
I have been here many times, every single visit has been amazing. Every six months the company I work at organizes a Training here, All the visits to the hotel have been amazing. The installation at the Meeting Center and the entire hotel are comfy. Also, the hotel was recently renewed . But by far, the best of all is the staff, All the employees make their best to make you feel at home. I want to make a special recognition to Viktor (the bar tender) and Flori ( the girl at the Meeting Center)... Read more
from Puerto Rico
Submitted on 15-09-2016
A great place to stay, I want to recognize Mr Victor from the bar because is always taking care of us with a great mood, is very friendly and professional. The hotel is a great place to stay not only for business, for pleasure too.đ???đ???đ???đ???đ???đ???đ???
from
Submitted on 15-09-2016
I should not be here. But glad I am: nice comfortable room, close to MIA for an easy get away on my last leg tomorrow morning. Reception from Heather especially welcoming: beautiful smile, friendly and fast service. I guess she empathized and provided me with a free drink coupon at the bar! Thanks Heather!
from
Submitted on 16-09-2016
I stayed there for 5 days..it was nice..staff was not too friendly..hotel was very nice..food was ok..the pool was great..hotel was very clean..room was clean..toilet area was clean ..very good..enjoy it very much..will go back again
from Denver, Colorado
Submitted on 16-09-2016
I was slightly disappointed with this hotel. A lot has gone downhill since I stayed there in March. Restaurant was closed and the bar service is poor. Several floors are going under renovation and it was a bit noisy. Did not have hot water in the shower, only warm.Staff is very nice and helpful. I guess it was a value for the money because it costa lot more in March. Very convenient to the airport and the shuttle runs every 15 minutes. Best thing about this hotel is the beds. They are ... Read more
from London, United Kingdom
Submitted on 16-09-2016
Shuttle service free but a little confusing where to pick it up at the airport, however driver really frientdly and very helpful with loading & unloading bags. Hotel lobby bright & welcoming & check-in fine other than failure to recognise SPG status. Pool very nice, warm & with a pleasant view of the canal & golf course. Unfortunately we were looking forward to eating outside but this was closed and only inside/bar dining available. Service was friendly, a little unprofessional but not bad & foo... Read more
from
Submitted on 18-09-2016
Great service, and incredible service from Victor at the bar. Great to be treated with that charism!! No matter the time, Victor will always cheer you up. Great disponibility from the crew involved. From all of the team!!
from
Submitted on 19-09-2016
I had an excellent experienced at the hotel. Everything was clean and the staff was amazing, specially Victor at the Bar (MBark) y Luis Velazquez (Manager). So glad to meet people that love what they do, and treat people like family.
from Florida
Submitted on 21-09-2016
Its 4 stars hotel only because its a little dated, some places are upgraded and some are not, the service was amazing. The lady at the front desk really made us feel welcomed, she was great, forgot her name but I think it sounded to be originally Asian. We were here for the night, parking is not free but that was not major problem. I would come here again, the golf course view was a bonus. I would come here again.
from San Marino, California
Submitted on 21-09-2016
It is so nice and easy to grab your bags at the airport and head out to the shuttles. Sheratons shuttle runs about every 20 to 25 minutes. Easy check in and great staff. They get you and your luggage into your room fast. Nice pool. Very good room service. The club floor is nice with afternoon snacks and breakfast. Great nights sleep and good views. I stay several times a year.
from San Jose, California
Submitted on 21-09-2016
We were flying out early in the morning and wanted a hotel that was both close to rental car center and the main airport. The Sheraton is both and has recently been updated. The hotel staff was very friendly and helpful. You can easily walk to and from rental car center and the free shuttle to the airport runs 2 hours a day. Some hotels in the area have free shuttle service but they do not run it 24/7.
from
Submitted on 24-09-2016
I travel a whole lot for work. So with that I have some benefits with SPG. I got a really good rate on a club level room with club access. Let me tell you the rate was one of only a few good things here. My first night I called down to the front desk because the desk in the roomthat has the plugs built in wasn't working. Normally that would not be a problem but with no other iutlets to use in the room I needed to charge phones and laptop. The woman said she would send someone up. The solution ... Read more
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