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Regency Hotel Miami

Miami, FL, US (MIA)

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Based on 1421 reviews
When you stay at Regency Hotel Miami in Miami, you'll be near the airport and within the vicinity of Magic City Casino and Jungle Island.
Room & Rates
Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

2 Full Beds
320-sq-foot (30-sq-meter) soundproofed room, balcony with city and pool views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room, 2 Double Beds

2 Full Beds
320-sq-foot (30-sq-meter) soundproofed room, balcony with city and pool views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room, 1 King Bed

1 King Bed
320-sq-foot (30-sq-meter) soundproofed room, balcony with city and pool views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed

1 King Bed
Features a private balcony

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Double Room, 2 Double Beds

2 Full Beds
Features a private balcony

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room

1 Twin Bed
Features a private balcony

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Safe, free newspaper, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Junior Suite, 1 King Bed with Sofabed

Junior Suite, 1 King Bed with Sofabed

1 King Bed and 1 Full Sofa Bed
320-sq-foot (30-sq-meter) soundproofed room, balcony with city and pool views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
320-sq-foot (30-sq-meter) soundproofed room, balcony with city and pool views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains and turndown service
Bathroom - Private bathroom, bathtub or shower, bathrobes, and free toiletries
Practical - Phone, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

2 Full Beds
320-sq-foot (30-sq-meter) soundproofed room, balcony with city and pool views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Suite, 1 King Bed with Sofabed

Deluxe Suite, 1 King Bed with Sofabed

1 King Bed or 1 Full Sofa Bed
320-sq-foot (30-sq-meter) soundproofed room, balcony with pool views

Layout - Separate living room
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Sofa bed, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed

Standard Room, 1 King Bed

1 King Bed
320-sq-foot (30-sq-meter) soundproofed room, balcony with city and pool views

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, bathtub or shower, free toiletries, and a hair dryer
Practical - Phone, safe, and free newspaper; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Regency Hotel Miami
1000 NW Le Jeune Rd., Miami, FL US 33126

Rooms
Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities
Enjoy recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can get to nearby shops on the shuttle (surcharge).

Dining
Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Miami? This hotel has facilities measuring 1200 square feet (111 square meters), including meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

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Know Before You Go

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 12.00 per person (approximately)
  • Self parking fee: USD 8.00 per day
  • Late check-out fee: USD 55.00
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Airport Shuttle
  • Gift Shop on Property
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Room Service
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1421 reviews
from Bergen, Norway
Submitted on 17-05-2016
Overall we're very satisfied with our stay at the Regency. Nice pool area, nice bar and lobby area. Offers free shuttle from and to the airport. Bathrooms are a little dated, but OK. 15 min. drive to Lincoln Road, Collins Ave. etc. Would stay here again without hesitation.
from New York City, New York
Submitted on 18-05-2016
Pathetic website to book a hotel. No breakfast provided, though it was mentioned in the booking. Room was mediocre for the price, toilets were average. Front desk was helpful. The front bar there was a scam place, no less than that. Shuttle service was excellent.
from Agrement
Submitted on 19-05-2016
everyone is so nive and polite especially the shuttle drivers. The hotel is nice the rooms also, spacious and clean.continental breakfast was ok nothing special. When ordering burgers it can take long but it tastes good. Except when the buns are hard lol
from Viborg, Denmark
Submitted on 21-05-2016
The service personell was nice and effecient, and the shuttlebus was exactly on time. We arrived late, and was able to get something to eat. All employees was welcoming and helped out with what we needed. The beds were really comfortable, and we slept very well. Unfortunately, we had to get up early to catch the plane. We would choose this hotel again if going back. The check out was easy, and the shuttle bus arrived 10 minutes before departure time, leaving exactly on time. We could not ask for... Read more
from
Submitted on 23-05-2016
Was passing by Miami on way to key west. Stayed here for the day as a pit stop. As soon as we walked in my wife and I were amazed! For the price we paid I thought it was gonna be a motel style place. Instead we had marble flooring and a great pool. The staff was very helpful. Jorge at the desk told us we were a bit early for check in but gave recommendation for a Cuban festival event while we waited. Took his advice and had a great time. Came back and our rooms were ready. Tosha at the bar was e... Read more
from
Submitted on 05-06-2016
Price excellent. Room ok, no frigobar but things available in the same floor. AC main thing I did not like. It is on floor level. Very good service, especially from desktop man Jorge. Very helpful and kind.
from Marietta
Submitted on 05-06-2016
We found this hotel on Booking.com. We stayed the night before leaving for a cruise. The staff was very helpful and nice...they get an A+. The deluxe king room was OK but has seen better days...not sure what regular room would be like. Lots of South American tourists there. Also, some "Ladies of the Night" or wannabee's headed for the club in the front. Not exactly a high class hotel, but the rate for a night was good. Free parking. We felt safe enough with our husbands, but would not be comfo... Read more
from
Submitted on 07-06-2016
For anybody looking for a convenient hotel with competitive price nearby the MIA international airport, this is the place to go. Front desk staff is very helpful, particularly Jorge and Patricia working during the morning shift. They serve with much professionalism. I have stayed there with my wife for over a week and have enjoyed the service at such a good price. It's not at all a luxurious hotel but rooms are clean and restaurants are within walking distance, although there is not many options... Read more
from Managua, Nicaragua
Submitted on 07-06-2016
Awesome services, close amenities, nice food and environment. The welcome personnel was truly helpful and made everything very fast. The restaurant delivers top quality food and is very close from main amenities
from Taipei, Taiwan
Submitted on 08-06-2016
It"s not a new hotel but room is so clean and cozy. Airport shuttle service is suitable for transfer passengers.Everything is good except luggage staff and shuttle driver isn't friendly as other hotel. Overall, I'll stay next time.
from Charlotte, North Carolina
Submitted on 16-06-2016
I was welcomed & assisted by the bellman & reception desk. All were problem-solvers & I had several -- rental car I didn't know how to fully operate, leaky fridge & directional cluelessness. All went beyond the call of duty, but especially Alejandro Sorge at the front desk, who gave me extensive directions & helped with luggage retrieval & reservations in other area locations, which he did with patience & a smile. And the food was good! I would gladly come back the next time I'm in the area.
from Lima, Peru
Submitted on 16-06-2016
We stayed first in another hotel and after a week, upon return from another city, we chose the Regency Hotel due to its site, only seven minutes away from the airport. Since our arrival, the personnel were very courteous and friendly, especially Federico and Patricia at the counter, and Paul the driver. The room was very clean, had a coffee pot which we appreciated, plus an iron and an iron board, always necessary when we travel. As nothing is perfect, we only had hot water at the shower, howeve... Read more
from
Submitted on 17-06-2016
Stayed for the night courtesy of American Airlines due to weather and flight crew timing out. While we were there only 7 hours, the bed was clean and shower was a godsend. Adequate place for what it was - but you could have had the overpriced breakfast.
from Soyapango
Submitted on 20-06-2016
The crew is always smiling, the rooms are always clean. You have access to many places very easy. The shuttle makes your trip very easy. Very good food, fast service. There are many choises to stay in miami, but Regency makes you and your family feel good every moment.
from Miami, Florida
Submitted on 21-06-2016
I want to say how impressed my girlfriend and I were with the accommodations at this hotel, and more importantly, the staff. Saturday, June 18th, was our first night out of three, and the bartender who served us, Dorothy, was one of the most friendly, attentive and truly service oriented I have ever come across. She instantly made us both feel like we were her only two customers in her busy restaurant. The server who was working with her, and unfortunately I do not remember his name, also pro... Read more
from Sheffield, United Kingdom
Submitted on 25-06-2016
Although RH is expensive, the hotel is near to the airport and staff were very helpful, facilities is good but not much complimentary drinks and biscuits to nibble. They only give 2 coffee packs and 2 packs with 2 cream, sugar (white and artificial sugar) 2 stirrer and coffee maker too small...Ordinary kettle is more convenient. Very clean as they change bedding daily.In the reception or in the lounge. there was no complimentary newspapers or magazines. I like it that the room has a Bible. Ther... Read more
from
Submitted on 27-06-2016
It needs more cleaning and maintenance. The staff was friendly and nice. The shuttle to the airport was good. If you're staying with a family, it offers a decent space for four people. The wifi is very poor because my phone and laptop could barely connect to the signal.
from Aguadilla, Puerto Rico
Submitted on 29-06-2016
Place is nice, employees are great. This was a two night stay and it was good enough for our needs at the moment. Since we were all adults not sure if it is comfy or not for kids. Room was hot when arrived but after a few minutes of the a/c on it was ok. Very clean.
from
Submitted on 29-06-2016
The Hotel is a good place to stay with all the amenities you might need. The food at the restaurant is delicious and the pool is very relaxing. What I really want to point out is the great service. I booked with them a month before traveling and by mistake drove to the wrong hotel. When I called Regency and told them about the mix up they were willing to cancel my reservation without a fee, of course I didn't cancel and drove to the correct hotel. Once we arrived, after an overnight flight and v... Read more
from Minneapolis, Minnesota
Submitted on 29-06-2016
I stayed overnight at the hotel for both the shuttle service to the Airport as well as the price and reviews made it a valued stay before embarking on our actual trip. The beds were comfortable and the Air Conditioning worked well which for Miami in June is a MUST. I wish that breakfast would've been available for us to make our early morning flight.... But that's ok. It was well worth its price and value.
from Sao Paulo, SP
Submitted on 04-07-2016
Excelent cost/benefit, if you need to stay close to international airport miami. The attendents are very helpful, in particular our thanks to Jorge, Melissa and Patrica which attended us very well. The instalations are in very good conditions. Room with good beds and clean. Not so far to go to miami beach for lunch or dinner. We strongly recommend
from Honolulu, Hawaii
Submitted on 04-07-2016
The hotel is close to the airport, there is a shuttle bus going to and from the airport every few min. At the hotel reception, receptionist Pedro was very helpful; he kindly made the room available to us before time. Thank you Pedro !
from Kissimmee
Submitted on 05-07-2016
Great service. From check in to check out everyone was professional. Best customer service I have experience in a long time. Staff was helpful with everything. I had two connecting rooms at the hotel and both rooms were in excellent condition. Jorge at the front desk was very helpful.
from Urbana
Submitted on 06-07-2016
Great customer service, clean rooms. great location, friendly staff, secured gated hotel, great balconies. Was not able to provide early check-in. Has car rental on the property. Received an email before my stay, stating services provided by the hotel, during my stay asking if I was enjoying the hotel and after my staff. Great touch!
from
Submitted on 10-07-2016
Place is quiet you just hear other people door shut sometime. Place is clean they clean your room everyday and put fresh towels. The place has a pool that's clean and not crowded. The balcony is nice but wish it had some chairs so you can actually sit out there. And my chair that's at the desk was broken which I almost fell and told them it was broken but never got a new one. There's places to eat at walking distance and the beach is not to far. So overall for the price it was pretty good can't... Read more
from Bayshore
Submitted on 13-07-2016
Me and boyfriend had a great experience here at this hotel. Staff was very helpful and friendly. The room was clean, bed was comfy, and pool area was nice. Didn't get a chance to try the food there or have a few drinks at the bar, but menu looked good. Location was great, near plenty of restaurants and expressway. Few minutes away from south beach.
from
Submitted on 15-07-2016
Nice hotel,near the airport,rooms were clean,and thanks to Jorge for an outstanding service and advice,thank you Jorge for all the recomendations you gave that help us to have a great time in Miami,definetly will come back!!!
from .
Submitted on 16-07-2016
The maid never swept in 5 days but good thing I'm a clean guy good food quiet room and efficient maid service I will recommend this hotel to people who want an affordable place to stay close to the air port with 4 stars ?????
from Antigua
Submitted on 16-07-2016
Stayed as a stopover from a cruise, and as can happen issues with credit cards. Reception wasn't flexible on accepting payment as cash ( I would want to believe the overall goal of any hotel is payment in WHATEVER form). They were willing to turn us out due to card issues and prefer to maintain cash only accepted on CHECKOUT. On our overnight into Miami we stayed at Fairfield and could pay CASH on Check IN. Hotels need to be more customer service oriented.
from Urb Rosario De Villa - Chorrillos
Submitted on 17-07-2016
Nice hotel near to the Airport, fair rate to pay. Comfortable rooms and good service. Although It is close to airport, inside the room you cant listen to noises of the airplanes, so I slept very well.
from Oklahoma City, Oklahoma
Submitted on 19-07-2016
I received what I paid for. Hotel could use some maintenance as far as the rooms were concerned, but overall was good. Bed was comfortable and room was spacious enough to not feel cramped. Location is literally right off the freeway.
from
Submitted on 19-07-2016
We visit this hotel in july for two nights. The hotel is located next to the airport so not much on that side to do. The hotel charges a 50 doller holding fee from your card for damages which is not that bad gets returned in 3-10 dyas. The hotel is a little run down but only in spots. The drinkes at the bar are little over priced but you get great service and the drinkes are cold. Breakfast is over priced and doesnt tast that well i suggest going out some where else for it. Staff is great.friend... Read more
from Caracas, Venezuela
Submitted on 20-07-2016
my experience, that of my family and friends have always been excellent, both people who serve us in the restaurant, as the Mr. Luis, the Mr. Manuel, Mr. Ramon, the people in the reception: Jorge, Patricia, Melissa, Alexander , are extraordinary people and give excellent service.
from Bilbao (Spain)
Submitted on 20-07-2016
The hotel is ok. Service is good and facilites ok. Located nearby the airport, So you can sligthly ear the airplanes taking off :-(. Free parking, free WiFi. Lobby ok. I had a steak in its restaurante and it was Very good!!!
from Winter Haven
Submitted on 23-07-2016
These guys were on the ball the entire time. I had to leave on a short notice due to emergency, and they understood and waived my entire cancellation fee. Will definitely return here once I return to Miami.
from .
Submitted on 25-07-2016
It was awesome the room service can be better. The service otherwise was very great. Keep up the great work and the customer service, looking forward to staying with this hotel again very soon and will recommend
from Fishers, Indiana
Submitted on 25-07-2016
The staff at the Regency are very kind and supportive. It is very family friendly and the food is excellent. Food is served until 11 PM and the Pool is open until then. A great hotel for the value with a bi-lingual staff. I stay in around 30 hotels per year and found the service here to be great.
from Atlanta, Georgia
Submitted on 30-07-2016
They hace a bar, pool and The Food if afotable. It woyld be nice if The bar and kitchen could stay open later other then that staffs were ver y freadly. They take you To and from The airport. Car comes with The package. You can't go wrong.
from Port Burwell
Submitted on 31-07-2016
Wanted an affordable place to stay during my 27 hour layover and this was just what I needed. Comfortable. Reasonably clean. Great service. Competitive price. Free shuttle to and from the airport. Very glad I found Regency Hotel.
from
Submitted on 31-07-2016
The lobby is beautiful, but I can't say the same for the room. The bathroom had no vent, and the room smelled like mold. The carpet was nasty, and the walls were stained. The bed was comfy, but the sheets had stains. Overall the rooms need some TLC.
from
Submitted on 31-07-2016
The good: Very convenient if coming from airport. They send a van and we did not wait long to be picked up. The ride is free but you may want to give a small tip. Optional of course. They have a small set up for computers and a printer in the small lobby which is convenient. The room (we had mini suite 602) had a great view to Miami and some of airport. Room was clean and bed was very comfortable. Also, If you need a car they have rental on premises. Car rental Warning: They dont take Ame... Read more
from New Bern, North Carolina
Submitted on 31-07-2016
The hotel was clean. The staff were friendly. The hotel is close to the airport. The shuttle was accessible when we had to return the rental car. The hotel was not too far from the area attractions. Parking is free. We felt safe.
from Willemstad, Curacao
Submitted on 02-08-2016
Hotel is amazing. Service is very good! The Front Desk staff is very friendly. Jorge & Melissa at the Front Desk attended us most of the time during our stay. The way we were greated every morning followed by a brief conversation, it made us feel really at home. Breakfast service is great, coffee is always served at our table. The bar staff is very friendly. The bar serves great food for affordable prices. Our room was always clean when we returned to the hotel at the end of the day. The beds... Read more
from Vancouver
Submitted on 03-08-2016
Very charming hotel with a great staff !I mean they go out of their way to help you. I would be nice if there were a laundry on site. It is right next to the hotel that I was able to turn in my rental car the night before, so I wouldn't have to deal with it in the morning.
from Birmingham, Alabama
Submitted on 04-08-2016
If you want to be centrally located and near the airport, this is the place. A bit noisy. Uber drivers abound. Super friendly staff, especially the lobby bartenders. The pool is nice, but the gym is lacking.
from São Paulo, São Paulo, Brazil
Submitted on 05-08-2016
I stayed at hotel for 3 nights. Arrived earlier due to flight, and the check-in would be at 13h. However, at reception Mr. Jorge was quite kind and made successful efforts in getting us rhe 2 rooms soon after our arrival. The hotel is old, spacious areas and the room too. Good bed, good TV, there is a small refrigerator in the room. All personnel was nice and helped as possible. The negatives were: wifi too slow, had water leakages in the bath and wc (no special bother but just waste), the seat... Read more
from San Francisco, California
Submitted on 07-08-2016
I don't like writing bad reviews but in this case I feel I have to. In particular, I want to share my experience on a day use stay at this hotel as I had a long layover in Miami at the end of July. First of all, I was told I could check in at 9:00 when I reserved via phone and upon arrival I was told the actual check in was 10:00. So I went to the restaurant to wait while my room was ready and ordered breakfast. The eggs that were brought to me were so bad they were uneatable and I am not a pick... Read more
from .
Submitted on 08-08-2016
It was excellent for the money.bed were soft an cozy.the room was simply beautiful the fridge the desk the chai the painting the restroom.it should be rate 9 star..love love love it.cant wait until November gods willing to be back.
from
Submitted on 11-08-2016
Stayed overnight before catching our cruise and once again when we returned before heading back home. Clean, lobby appealing, rooms were acceptable, bathrooms inside rooms a bit outdated. Front desk staff was very accommodating and pleasant, Jorge gave us great recommendations on places around Miami to eat. Overall a good stay.
from Mississauga
Submitted on 11-08-2016
We recommend the Regency Hotel Miami on Le Jeune (NW). My partner and I went there as a couple. We enjoyed staying there before after our Eastern Caribbean Cruise because it is at 5 minutes from the Airport, less than 30 minutes by shuttle bus and less than 25 minutes from the Port of Miami. Basically, we left there feeling amazing. We were immersed in a Latin atmosphere where we ate great Cuban food. Also, we enjoyed doing our groceries in stores close by.
from San Salvador
Submitted on 15-08-2016
Very nice place, near to the airport, very nice attention, English & Spanish spoken, good rates, free transportation from and to the airport, near restaurants, banks, rental cars and gas stations, free wi-fi and computers.
from Emerson
Submitted on 16-08-2016
This hotel served a purpose in the sense that we flew in late and needed a place to stay overnight. The hotel itself, while not run down, certainly could use some attention (our room had slightly buckling carpet, none of the furniture matched (kinda like they bought each piece separately with no thought to matching), room had been vacuumed up to the corners, but then nobody bothered to use a vacuum attachment to suck up all the debris that had accumulated where the floor meets the wall. The ... Read more
from
Submitted on 06-09-2016
This hotel needs a major make over. The lobby is not bad, but the rooms, bathrooms, and corridors are very dated. It was good for the one night stay before our cruise. Seedy area, though. They have a restaurant, but we didn't eat there.
from Guatemala City, Guatemala
Submitted on 06-09-2016
Please advice I just stayed at the Regency Hotel Miami, this is a nice hotel, but definitely not a four stars hotel. The rooms are kind of old and need to be remodeled. All furniture look kind of old. The restaurant and service in it it´s good. kind of expensive for the type of hotel. Good thing in the bedroom, the coffee!
from Florida
Submitted on 06-09-2016
We needed a hotel in Miami for one night prior to going on a cruise. In checking out the local prices this was a bargain. It is located near the airport which wasn't necessary for us but the price was very good so we booked it. Turned out to be a very good hotel. Modern and clean and as a bonus we got a free continental breakfast. If we go back to Miami we will definitely stay here again. Also has secure parking which is necessary in Miami. Thanks to the hotel staff: Jorge, Patricia & Val... Read more
from Cardiff, United Kingdom
Submitted on 08-09-2016
I stayed here for one night and that was enough. Reception staff looked bored out of their brains and that sums up the hotel. The lady working on the bar was a bit more cheerful. Only ate lunch at the bar and that was ok.
from Beverley, United Kingdom
Submitted on 09-09-2016
Check in staff were helpful and hotel lobby is nice, rooms are big and spacious but very dated a bit shabby round the edges. Bathrooms need a good deep clean but ok. Reception sent up towels quickly when asked. Room service food was expensive and greasy but anything tastes good when you have been travelling and up for 20 hours. Overall ok for 1 night although no breakfast included so not that cheap really. Have stayed in cheaper better hotels near the airport that include breakfast.
from Toronto, Canada
Submitted on 10-09-2016
we need a hotel in miami prior go to a cruise closing airport price is good urned out to be good hotel modern and clean and has bonus breakfast also secure parking if i go back to miami we stay here again thanks to all staff at hotel
from Port of Spain, Trinidad
Submitted on 10-09-2016
I read the reviews, but i had my own experience. The hotel and service isn't bad , i expected a little more as a first time customer.Firstly we called the Hotel asking if they do pick-up at the cruise Terminal, they said no only drop-offs. didn't quite understand that. Any how, when we got there it was before our check-in time so they gave us access to one room whilst the prepare the other which was a plus. Not even a sweet was offered to say welcome, so from there on we knew it would be a bumpy... Read more
from St. Petersburg, Florida
Submitted on 11-09-2016
When we got here we ask for a room that overlooked the pool which the front desk man said we would get. When we got to our room clearly it was not a room overlooking the pool and we also noticed some debris on the floor near the door. We then went to our second room where the bed was squishy and extremely uncomfortable. The maintaince man said "not all the beds are like that". Also in that room the lamp did not work. We then went to the third room where the curtain currently does not open (its... Read more
from
Submitted on 12-09-2016
I was expecting less for the price of the hotel in Miami. The location is not the best maybe that's why it's cheaper. There is a fence around the parking lot which provides a little peace of mind. The inside, pool, and rooms are clean and nice looking.
from Newcastle upon Tyne, United Kingdom
Submitted on 14-09-2016
Another night stop, another airport hotel. Stayed at the Regency Hotel and I would stay again. It is a little bit rough around the edges and could do with some updates here and there but it's not a major issue. Bed was comfy, air con worked (thank god) and you can use the free shuttle to and from the airport. Overall, clean, with friendly staff and is located close to Miami airport. Did exactly what we needed.
from Savannah
Submitted on 15-09-2016
Our stay was great. Friendly, helpful staff. Good food. We enjoyed the shuttle to Dolphin Mall. The location is fabulous...close to restaurants, the cinema, Central Plaza for shopping and other interests.
from Wshington
Submitted on 15-09-2016
I really enjoyed this hotel. We stayed before and after cruise. Alejandro couldn't have been more helpful with great advice on restaurants and entertainment. The rooms were just fine. Clean, quiet, and comfortable. I'm making plans to stay again when I book my next cruise. Big plus with the shuttle to the port.
from
Submitted on 21-09-2016
Clean rooms, surprisingly staff speaking english and helpfull. The bar food was Good. Bell Mans speaking Good cuban only. Breakfast was Good and quick. Nice clean pool. Free skutkem to the AirPort. Thanks.
from Grand Cayman
Submitted on 22-09-2016
Having not visited the hotel in 5+ years, we decided to give it a try...WOW what an experience! Checking in with Jorge & Patricia was the start of a GREAT weekend. The clean rooms, great service and friendly faces changed my outlook on the hotel. I am positive I will be returning. Thanks for helping make my celebrations that much more special. Lori L.
from
Submitted on 25-09-2016
i got to the hotel in the evening after a long trip and it was really nice clean quiet and the front desk was courageous. Next day I was to pick up a car rental from a "renown" car rental and we found out that they were close on Sunday so at this point i was mad cus i was there with my family. So we decided to take the airport shuttle to the Regency Hotel even thought i had checked out and it was the best decision we made. When we arrived I went to the front desk to ask George if they had cars a... Read more
from .
Submitted on 27-09-2016
Clean rooms with friendly staff. Good for long layovers. Price was excellent. Quite a few restaurants in the area. Both the airport shuttle and Mall shuttle were greatly appreciated. Would definitely stay again.
from Pittsburgh, Pennsylvania
Submitted on 30-09-2016
When we travel, we tend to look for places that are rated in a favorable manner but we won't break the bank staying there. The Regency was that place for us in Miami. They say that first impressions can set the tone, and our first impression was cleanliness. When you walked into their lobby it was spotless and well maintained. Our experience with the room was the same. When we went to the desk in the lobby, Jorge was our desk clerk. He was very polite and extremely helpful. He even took us to wh... Read more
from
Submitted on 30-09-2016
Wonderful room. Spacious. Well cleaned. Beautiful view to Downtown Miami. Perfect location. Very comfortable bed and plenty pillows. Bathroom needs a bit of TLC. I don't usually write reviews but wanted to do this one in order to appreciate front desk staff Javier at check in and Jorge and Yusimi for my stay and check out. These people made my experience a very pleasant one. I will stay at the Regency again and will recommend to family and friends.
from Curitiba, Brazil
Submitted on 30-09-2016
Very clean rooms, recently updated, very comfortable beds. Better than average Continental breakfast, free shuttle to airport, which is just 5 min away. Shuttle to Dolphin Mall for shoppers, ($10 round trip) and easy access to freeway, Turnpike, etc.
from Miami
Submitted on 01-10-2016
Love the customer service. The employee was nice wounder full. My next hotel visit would be you guys again.the rest of the hotels I been threw was horrible wish I would had find you guys long time ago.
from Miami
Submitted on 03-10-2016
Great service from the time I walked in, the room was awesome as well, clean and cozy. The location I had my stay was near Miami international airport. I enjoyed the pool and the bar. The front desk receptionist are very helpful. I definitely would refer this location to friends and family.
from
Submitted on 03-10-2016
We had a good time during our stay at this hotel. The staff is OK. Only thing I didn't anticipate was that breakfast was not included and had to be bought in the restaurant. Overall a good experience. Hotel is located very close to little Havana, the airport and cruise terminal.
from
Submitted on 08-10-2016
We booked this hotel last minute trying to get out of orlando. Pending flight the next day to aruba. Arrived early at hotel with shuttle service. Frontdesk patricia was very helpfull and roon was ready early. At checkout was very smooth thanks to jorge. Worderfull staff. Anso the shuttle drivers
from Sao Paulo, SP
Submitted on 08-10-2016
I had a cleaning issue in the bathroom, dirty towels and bathroom. I reported, was attended and received a U$ 20,00 discount upon checkout I was glad for it. HOWEVER..... As I reached out to my necessaire, where I had Brazilian Reais R$ 250,00 in my purse to tip the American Airlines employee assisting me with the wheel chair, I realized that the money was missing. I then checked my bag and realized that another item was missing. My new Fendi sunglasses, purchased at the same trip U$ 390,00. ... Read more
from Miami, Florida
Submitted on 08-10-2016
Very great hotel, excellent staff. The rooms are clean, the staff is nice, overall everything their was amazing they even offer shuttle buses to go to the mall or to get a ride back to the airport. Will go again!
from Ellabell, Georgia
Submitted on 10-10-2016
So my wife and I are both first responders in Southeast Georgia. We had planned to go on a cruise several months in advance. Then hurricane Matthew came and three a major monkey wrench into it. We both worked from Thursday to Sunday straight through, going to much as living in our dispatch centers. We actually cancelled our original hotel plans and were in the process of cancelling our cruise when we were released from our work centers Sunday morning. So we had 2 options; Spend a week in a house... Read more
from Doral, Florida
Submitted on 12-10-2016
Changing schedule make me leave my original place to stay, and need and xtra night close to MIA airport. With my mobile found the so called "Regency" appears, with a generous parking lot to park my rental car. So brief encounter, nice bed, insonorized window, excellent business work area, and nice smiles from early awake maids, and desk attendants Patricia & Jorge. NIce value!
from
Submitted on 26-10-2016
All of the staff were very nice and helpful. The front door/airport shuttle staff were exceptional! The hotel is older but very well maintained. Pool area is beautiful! You did not feel like you were right next to the airport even though you are. The lobby and bar area are nicely decorated.
from West Palm Beach
Submitted on 29-10-2016
the hotel facilities were very nice, everything was clean and tidy. The whole staff very kind and friendly, we felt welcomed all the time. We recommend this Hotel to anyone who is willing to visit Miami.
from Boston, Massachusetts
Submitted on 30-10-2016
After a long flight filled with indecently loud passengers and sick infants, I was at my wits end. Frazzled and running late I entered the hotel lobby and was instantly relaxed. The staff was incredibly helpful, especially the young man at the front desk, Javier. He was incredibly competent and kind with speedily checking me in. As a veteran of hotels, I can confidently say that their rooms were very nice and clean! I thoroughly enjoyed my stay and would highly recommend this hotel to other trav... Read more
from Santo Domingo, Dominican Republic
Submitted on 31-10-2016
Very well located, not so far from airport, good service. Rooms are renovated. The breakfast is main con. Quality - price ratio perfect. Need to change air condition units, to noisy and goes on and off constantly with the temperature, with a very noisy start!
from Paramaribo District, Suriname
Submitted on 04-11-2016
At first I was a little doubtful about staying at a hotel so close near the airport, because of earlier experiences, but the Regency really surprised me. No outside noise from the airplanes in the bedroom and i slept like a baby. As for the amenities, well everything you need as a traveler is available, for a great stay. loved the ability for renting a car, the shuttle to the Dolphin mall, and the storage of luggage during the days you won't be staying there. As somebody else mentioned the no... Read more
from Trinidad
Submitted on 05-11-2016
I had an overnight layover in Miami and chose Regency because of the reasonable price and proximity to the airport. No real complaints. I would stay there again, maybe even for a longer stay. There is a shuttle to and from the airport which runs regularly. The driver gives a complimentary bottle of water when he picks you up from the airport.
from Fairbanks, Alaska
Submitted on 06-11-2016
The hotel was clean and very close to the airport. The shuttle drivers were very nice as were the bar staff. In person, the front desk staff were also nice. However, on the phone they were not very nice or helpful. The only other thing I noticed was the noise from the planes. It seemed louder than other hotels I've stayed in near airports. But, it was soon tuned out. Overall, a good, clean, easy place to stay.
from Orlando, Florida
Submitted on 06-11-2016
Stayed for a night since I had a flight early morning from MIA. Shuttle to the airport is excellent. Great staff, clean rooms, located walking distance from a few good restaurants. Would definitely stay here again.
from Salzgitter
Submitted on 07-11-2016
well mantained facilities and very friendly staff, professional check-in and check-out, large pool, comfortable kingsize bed, shuttle service on time, environment with various restaurants nearby, reasonable room prices
from Buenos Aires, Argentina
Submitted on 10-11-2016
The Friendship Association, a non-profit charity, has been staying at the Regency for years on our way to and from Cuba. The staff is like family and they go out of their way to make us feel welcome and comfortable.
from Ware, United Kingdom
Submitted on 10-11-2016
Was looking for an overnighter as I was flying in late from he UK. Looked at loads of places, but just got peed of with the prices and all the extras for parking etc. Booked this based on reviews and the price and wasn't disappointed. 6 minutes drive from the airport rental car parking, easy to find. The hotel was clean and spacious. Our room large with a small 2 seater sofa and we had a small balcony with chairs. We were jet lagged, so just sat in the bar for drinks and some food. We had burge... Read more
from London, United Kingdom
Submitted on 11-11-2016
For what you pay, it should be better The size of the room is good, quite big, but the mattress is old and uncomfortable. The room is noise and it make it worse been next to the airport Expensive and bad coffee ($10 for two coffees that a machine makes) We were waiting at the airport for over 45' and when we called, the lady couldn't be more unfriendly and blaming us. The driver arrived and he did say was his first ride so he didn't know where the other guy was. Really disappointed for what w... Read more
from
Submitted on 11-11-2016
after a couple rounds of drinks at bar , asked for check; got check with one total. It seemed a little high. I had to ask for a itemised bill. when I got it noticed at bottom was printed 15% gratuity added on. Also had to ask barperson to fill my draft beer to a normal volume fill for a pint.
from
Submitted on 13-11-2016
We stayed at the Regency for two nights prior to a cruise. The hotel is well located to Miami International Airport. Externally the hotel looks quite bare. Rooms are large. The bathroom was old and worn with a weak shower. Beds were old and creaky and not comfortable. Bedroom furniture was badly marked. Rooms need to be renovated. There is a large balcony however not chairs or tables to utilise. The room did not seem that it had been meticulously cleaned. We did not eat breakfast however for 1... Read more
from Seattle/Tacoma
Submitted on 13-11-2016
A delayed flight from Havana left me without a flight home to the west coast so I made a quick decision for a night at the Regency Hotel. When I arrived by shuttle, I fully expected to take advantage of the inviting lounge area or maybe the pool/gym but once I got to my spacious room with WiFi (not so easily available in Cuba) I ended up staying in my room until my flight left the next morning! I was a very satisfied guest but I can't report very accurately on all the Regency Hotel has to of... Read more
from
Submitted on 14-11-2016
Near the airport with regular shuttle bus on the hour and half hour. I had called the hotel the day before as we knew we would be very late getting in. Shuttle was right there when we came out of the airport terminal at half past midnight. Check in very easy and friendly as we had been up since 5am and just wanted to crash. Didn't take too much notice of the room expect to check the bed. It was clean and very comfy and we slept well. The bathroom was a little dated but it all worked. Discove... Read more
from
Submitted on 14-11-2016
As someone who used to work in hotels, I know how difficult it can be to consistently provide guests with above and beyond service. And as someone who travels a lot, I know how much it can mean to me when someone goes out of their way to make sure I am comfortable and have a great stay. I say that Gianfranco is a great example of excellent customer service. This guy has made my last month in this hotel a great experience. I can't leave out Federico and Javier. These three young men has truly p... Read more
from Tampa, Florida
Submitted on 17-11-2016
The first warning is that there is a 10' high chain link fence around the property. Entered the lobby and it looked nice and I was hopeful that this wasn't going to be a disaster as the parking lot led me to believe. Then I get to the room and it confirmed that this was a bad choice. Room looked like a terrible 80's dorm room. Furniture is large oak finished faded and "distressed" from many years of use. The beds are full size and not queens. I can't remember the last time I was in a hotel roo... Read more
from Salem, Oregon
Submitted on 20-11-2016
This hotel is somewhat dated and a little shop-warn; however, the rooms are very clean and well-appointed. The staff was very friendly and helpful. We stayed here one night, and then went to Key West for a night, then back to the Regency for the night before our cruise. The hotel kept our big suitcases for us, charging only $1.00 per suitcase. It was a real service to us. The shuttle from the airport was prompt after our initial arrival in Miami, and the shuttle from the hotel to the cruise ... Read more
from Dublin, Ohio
Submitted on 20-11-2016
This hotel is convenient to the airport, which is good and bad... Noise is definitely a drawback as a result. The room and decor were a bit outdated, although comfortable. Like many older rooms, it was a bit starved for electrical outlets, which made charging computers and phones a bit of a challenge. The bathroom was cramped. The toilet seat refused to stay up, and the bath had a persistent drip that I was able to minimize by fiddling with the shower/batch plunger. Had that failed, it wou... Read more
from Bessemer, Alabama
Submitted on 21-11-2016
This hotel is very nice and is close to the airport. Taxi and shuttle service are quick and inexpensive. Rooms are nicely decorated and there are plenty of places throughout the hotel to hold short meetings. However, I found it inconvenient to be able to rise early and have a light breakfast in the hotel as the restaurant doesn't open until 8:30. Coffee is offered ensuite but with no cream or sugar.
from Punta Gorda
Submitted on 21-11-2016
Love the hotel. No wifi. Have stayed here twice Room service is awesome. People are nice. Wifi was a serious problem for me leaving the work part of my trip a nightmare. Other than that I give the hotel a solid 4
from .
Submitted on 21-11-2016
The staff were very helpful. Unfortunately the airline lost our luggage and the staff could not do enough to help us . Our only disappointment was they did not have the drinks we wanted at the bar but there was a fabulous bar/ r esteraunt next door.
from Fayetteville, Arkansas
Submitted on 21-11-2016
I stayed here because this was the site of the awards banquet I was attending. Service both nights at the bar was horrible. Room was outdated with outlets that didn't work or only worked when the lights were turned on. I asked the bellman to call me a cab (my phone was completely dead, my charger was broken, and I needed to go somewhere to buy a new one). He said, "Oh, a cab is too expensive. I'll get you an uber taxi." This fake uber taxi charged me $30 for a 2 mile roundtrip drive and wouldn't... Read more
from Swindon UK
Submitted on 23-11-2016
Stopped at this hotel post cruise. The room was large and clean. The hotel had a great little bar with food available. Very close to coral gables, about a 10 minute drive. We had a lovely day around merick park and the shops.
from Sweden
Submitted on 23-11-2016
The hotel was nice, clean and very friendly. Mostly Spanish speaking so it gave me a chance to test my languages. The rooms were clean, a bottle of water was provided on your first night, with also a coffee machine and some plastic wrapped cups. (lots of plastic and paper cups ) It was rather noisy, but being so close to the airport you would understand this. The staff were on hand to help you at all times, taxis to the shopping malls or the airport shuttle, (which was free)
from Cork, Ireland
Submitted on 24-11-2016
I stayed at the Regency Hotel last weekend. I had fierce problems checking in as they didn't have a Visa chip and pin machine. They said that they couldn't authorise my Visa card and it took several calls to Visa, with Visa telling me that there was no problem with my card. After the third call, Visa recommended that I go and pay with cash, which I did, but the hotel then somehow managed to authorise hundreds of dollars on my account without my authority, after I had got cash out and had paid th... Read more
from Chaguanas, Trinidad
Submitted on 27-11-2016
We stayed for one night October 27 2016. We were sailing from the port of Miami the next day. There is a shuttle for $10., from the hotel to the port. There was also a complimentary shuttle from the airport to the hotel. This was very convenient for my husband and I.
from Port-au-prince
Submitted on 27-11-2016
That was very interesting to stay at Regency Hotel. Even though I spend only one night, that was a good experience with you guys, from the airport with you shutle transportation through the front desk to my room. Congratulations to you!
from Atlanta, Georgia
Submitted on 28-11-2016
My family and I was going on a cruise the next day. We stayed one day and the staff was very pleasant and helpful. They even helped us to get a van to go to South Beach that night. The rooms were a great size too. The hotel was very clean
from Curacao
Submitted on 28-11-2016
Friendly Staff. There was a very helpful waiter his name is Ryan, he gives good advice about the restaurant menu. The rooms are clean. Hotel Shuttle leaves every 15 minutes to the airport and its also very close to the airport. Honestly I don't have any complaints.
from .
Submitted on 29-11-2016
Nice stay at the Regency Hotel in Miami. Reliable, timely airport shuttle. Spacious, clean and comfy rooms for a great overnight layover. A little pricey and not much of a view, but location is okay as it is close to the airport. Complimentary continental breakfast isn't much, but it helps if you have an early flight the next day. Staff service is professional and friendly!
from Palm Coast, Florida, United States
Submitted on 01-12-2016
We booked this hotel for a one night stay before leaving on a cruise the next day. It is near the airport in a very busy commercial area. The hotel itself was very clean and our 6th floor room had a balcony, fridge and coffee maker. For this I would give this hotel 5 stars. Check in was easy and front desk staff, friendly and efficient. We decided to eat in the lounge and our server was more interested in guests that were drinking than us ordering dinner. My order took a long time, and was... Read more
from St.Johns,NL
Submitted on 03-12-2016
We stayed here for one night before we were going on a cruise. There is a free shuttle that comes every half hour, it was easy enough to get! The hotel was really clean, newer updates in the main areas, and the room looked somewhat newer. It was ok for one night, not alot in the area around the hotel, but we didn't have time to do much anyway. We did eat in the restaurant, it was quite good! Wifi didn't work in the room, only the lobby. My word of advice is to clarify the shuttle to the cruise p... Read more
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