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Doubletree Grand Hotel Biscayne Bay

Miami, FL, US (MIA)

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Based on 1762 reviews
Overlooking the Port of Miami near Miami`s Brickell Avenue financial district and close to the fun, food, and shops.
Room & Rates
2 DOUBLE BEDS BALCONY BAYVIEW - Doubletree Grand Hotel Biscayne Bay - 1

2 DOUBLE BEDS BALCONY BAYVIEW

This guestroom features two double-sized beds, balcony with bay views and floor-to-ceiling windows. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker, clock radio and mini refrigerator.
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2 DOUBLE BEDS PARK VIEW NON SMOKING - Doubletree Grand Hotel Biscayne Bay - 2

2 DOUBLE BEDS PARK VIEW NON SMOKING

This guestroom features two double-sized beds, balcony with park or garden views and floor-to-ceiling windows. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker, clock radio and mini refrigerator.
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2 DOUBLE BEDS PREMIUM ACCESSIBLE W/ 3X3 SHOWER NON SMOKING - Doubletree Grand Hotel Biscayne Bay - 3

2 DOUBLE BEDS PREMIUM ACCESSIBLE W/ 3X3 SHOWER NON SMOKING

This guestroom features two double-sized beds and balcony. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker, clock radio and mini refrigerator.
Hide room details
2 DOUBLE BEDS PREMIUM HEARING ACCESSIBLE NON SMOKING - Doubletree Grand Hotel Biscayne Bay - 4

2 DOUBLE BEDS PREMIUM HEARING ACCESSIBLE NON SMOKING

This guestroom features two double-sized beds and balcony. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker, clock radio and mini refrigerator.
Hide room details
1 KING BED BALCONY BAYVIEW - Doubletree Grand Hotel Biscayne Bay - 5

1 KING BED BALCONY BAYVIEW

This guestroom features one king-sized bed, balcony with bay views and floor-to-ceiling windows. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker, clock radio and mini refrigerator.
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1 KNG BED BALCONY PARKVIEW - Doubletree Grand Hotel Biscayne Bay - 6

1 KNG BED BALCONY PARKVIEW

This guestroom features one king-sized bed, balcony with park and partial bay views and floor-to-ceiling windows. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker, clock radio and mini refrigerator.
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1 KING JUNIOR SUITE BALCONY PARTIAL BAYVIEW - Doubletree Grand Hotel Biscayne Bay - 7

1 KING JUNIOR SUITE BALCONY PARTIAL BAYVIEW

This guestroom features one king-sized bed, separate living area and balcony. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker, clock radio and mini refrigerator.
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1 KING JUNIOR SUITE BALCONY BAYVIEW - Doubletree Grand Hotel Biscayne Bay - 8

1 KING JUNIOR SUITE BALCONY BAYVIEW

This guestroom features one king-sized bed, separate living area and balcony with bay views. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker, clock radio and mini refrigerator.
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1 KING 1 BEDROOM PREMIUM CONDO - Doubletree Grand Hotel Biscayne Bay - 9

1 KING 1 BEDROOM PREMIUM CONDO

This guestroom features one king-sized bed, separate living area, full kitchen, washer and dryer, and balcony with bay, city or park views. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker and clock radio.
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1 KING GRAND SUITE  BAYVIEW - Doubletree Grand Hotel Biscayne Bay - 10

1 KING GRAND SUITE BAYVIEW

This guestroom features one king-sized bed, separate living area and balcony with corner wrap-around bay views. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker and clock radio.
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2 BEDS 2BEDROOM PREMIUM CONDO - Doubletree Grand Hotel Biscayne Bay - 11

2 BEDS 2BEDROOM PREMIUM CONDO

This guestroom features one king and one full-sized bed, separate living area, full kitchen, washer and dryer, and balcony with bay, city or park views. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker and clock radio.
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3 BEDS 2 BEDDROOM PREMIUM CONDO - Doubletree Grand Hotel Biscayne Bay - 12

3 BEDS 2 BEDDROOM PREMIUM CONDO

This guestroom features one king and two twin-sized beds, separate living area, full kitchen, washer and dryer, and balcony with bay, city or park views. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker and clock radio.
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1 KING PREMIUM ACCESSIBLE W/ ROLL-IN SHOWER NON SMOKING - Doubletree Grand Hotel Biscayne Bay - 13

1 KING PREMIUM ACCESSIBLE W/ ROLL-IN SHOWER NON SMOKING

This guestroom features one king-sized bed and balcony. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker, clock radio and mini refrigerator.
Hide room details
1 KING PREMIUM ACCESSIBLE W/ 3X3 SHOWER NON SMOKING - Doubletree Grand Hotel Biscayne Bay - 14

1 KING PREMIUM ACCESSIBLE W/ 3X3 SHOWER NON SMOKING

This guestroom features one king-sized bed and balcony. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker, clock radio and mini refrigerator.
Hide room details
4 BEDS 3 BEDROOM PREMIUM CONDO - Doubletree Grand Hotel Biscayne Bay - 15

4 BEDS 3 BEDROOM PREMIUM CONDO

This guestroom features two king and two full-sized beds, separate living area, full kitchen, washer and dryer, and balcony with bay views. Each guest room also includes work desk with leather swivel chair, wireless internet access, 47-inch HDTV, coffeemaker and clock radio.
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Doubletree Grand Hotel Biscayne Bay
1717 North Bayshore Drive, Miami, FL US 33132

Location

Doubletree Grand Hotel Biscayne Bay is located one mile from American Airlines Arena and the Bayside Marketplace, two miles from the financial district, four miles from South Beach, and 12 miles from the Fairchild Tropical Gardens.

Why Stay Here

  • Complimentary Wireless Internet Access
  • Olympic Size Outdoor Heated Pool
  • State-of-the-Art Fitness Center

Resort Details

The Doubletree Grand Hotel Biscayne Bay features amenities such as a 10th-floor, cloverleaf whirlpool spa. Bask on the palm-shaded deck surrounding a heated outdoor Olympic-size pool. Maintain your regimen in the state-of-the-art Health Club. Basketball and tennis courts, a jogging track, and a children`s playground are available at the adjacent waterfront park. Enjoy a shopping promenade in the Art Deco-style lobby with a beauty salon, liquor store, clothing stores, bank, grocery store, dry cleaner, and restaurants.  The hotel also offers room service, valet laundry service, concierge assistance, wireless Internet access, and 24-hour front desk service.

Hotel Amenities:

  • Tennis Courts
  • Primo`s Restaurant and Lounge
  • Tony Chan`s Water Club
  • Los Gauchitos Argentinean Steakhouse
  • La Fabourg Deli serving Starbucks coffee
  • Biscayne Lady and Miami Yacht Charters
  • 24-hour Business Center
  • Concierge Desk

Accommodation Details

All guest rooms at the Doubletree Grand Hotel Biscayne Bay feature air-conditioning, pillow-top mattresses, jumbo pillows, minibar, refrigerator (for a fee), coffeemaker, Internet access, voicemail, hairdryer, iron and ironing board, safe, clock radio, cable TV, and in-room movies.

Room Amenities:

  • Sweet Dreams Bedding with
  • Down-Filled Duvets and Pillows
  • High-speed Internet Access
  • Marble Bathroom
  • Executive Desk with Data Port and Leather Chair

Restaurants, Lounges & Bars

Friday and Saturday nights, guests can enjoy live music and drinks at the Blu Moon Restaurant and Bar, overlooking the bay and Port of Miami. Tony Chan`s Water Club has a fresh sushi bar and display kitchen, as well as contemporary Chinese cuisine. Le Faubourg Deli, Los Gauchitos Steakhouse, and Cafe Bolla and Bar are also on site.

AMENITIES:
  • Air-Conditioning
  • Business Center (+)
  • Concierge Desk
  • Conference Rooms (+)
  • Data Port
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fitness Facility
  • Game Room (+)
  • Golf (nearby) (+)
  • Hair Dryer
  • Handicap Rooms
  • Ironing Board
  • Jacuzzi/Hot Tub
  • Non-Smoking Rooms
  • Outdoor Pool
  • Private Bath
  • Restaurant
  • Room Service (+)
  • Sauna
  • Wheelchair Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1762 reviews
from Oak Park, Michigan
Submitted on 23-05-2016
I come to this place almost once a year with my friends and we enjoy ourselves. The hotel rooms are nice, gives u a feel of home, spacious and clean but this time around I had unwanted guest (roaches).
from
Submitted on 23-05-2016
All I wanted was a normal hotel room and I got an "upgraded" condo with a full kitchen. The floor carpet was dirty and gross. The room smelled musty and the lights kept flickering and making noises. Just gross. The staff was so rude and I'm severely disappointed in this hotel. Given the price I would of expected better.
from Carolina, Puerto Rico
Submitted on 24-05-2016
The Grand Doubletree live up to his name great location and superb service, the staff is very service oriented, restaurant has good food many amenities close by, just a walking distance from the American Airlines Arena and the theater
from Hamden, Connecticut
Submitted on 25-05-2016
My spouse and I stayed during May 2016 we enjoyed our stay here but please be aware that they have valet service for your vehicles it is mandatory $30 a day and the service was not that great on numerous occasions they forgot to bring my car around and addition when I said something to the staff member the woman became very argumentative I thought that the valet service was very unprofessional but overall the hotel was outstanding this hotel really needs to work with their staff in the valet ar... Read more
from South Florida, Florida
Submitted on 25-05-2016
Valet is an abomination, unprofessional, loose your car, and rude. And with all of that not one manager insite. Inroom dining is unaccomidating and over chartered us. Needless to say I will not be back. EVER
from Miramar, Florida
Submitted on 02-06-2016
Front desk staff was very polite and professional. Night team was very helpful with needs. I would definitely recommend this property for a stay. Stayed on property for Memorial Weekend. Condo was very clean. Overall 5 star stay! Bellman assisted with everything.
from New York, United States
Submitted on 02-06-2016
Very impressive stay at the Double Tree by Hilton Hotel, Biscayne Bay. Friendly staff, prompt response to requests, great amenities and overall outstanding accommodation. Highly recommend for business or leisure.
from Nicosia
Submitted on 03-06-2016
One of the things i really enjoy in this hotel besides the view was the huge rooms. It was so comfortable to stay there and really clean hotel. Gym was also really good. 10 minutes away from ocean drive road but still a lot of restaurants in the area and a small shopping mall in the marina closed by.
from Brooklyn, United States
Submitted on 03-06-2016
Good hotel, however I was annoyed they don't allow outside food deliveries to come your hotel room. You have go to the lobby and pick up your food. The maids were helpful I need a sanitary napkin she provided me with one.
from
Submitted on 06-06-2016
Double tree is our hotel of choice for my girlfriend and I whenever its available. Unfortunately there arent a lot of them around. We were lucky enough to get a room booked up for our stay in miami. You wont believe the amount of convenience this hotel has. There's a whole mall underneath it with all kinds of shops.
from Fort Lauderdale, Florida, United States
Submitted on 15-06-2016
Our trip started with a pre-arrival text by the team who them ensured we would be able to check in early. Upon arrival we had a warm greeting and were given delicious, warm cookies. The check in took a few minutes and then we went to our beautiful bay front room. The concierge staff was very helpful and gave up tons of great ideas and tips.
from Canal Winchester, Ohio
Submitted on 16-06-2016
Hotel was okay but I have seen rooms way better. Rooms were nasty and stink bad. Tubs were disgusting and when walking into room found used tissues in the master bathroom ball up laying on the counter.
from Weston, Florida
Submitted on 21-06-2016
We were very happy and satisfied with " EVERYTHING " during our stay!!!! We both highly recommend staying at this beautiful Doubletree by Hilton Grand Hotel Biscanye Bay. Great help at this wonderful establishment.
from Sherman Oaks, United States
Submitted on 21-06-2016
I had to make a decision on choosing a hotel in Miami for our movie shoot that can accommodate cast and crew under one roof and after going thru every hotel; we found Doubletree Grand to be the most courteous, best location and accommodating to a very demanding requirement for the hospitality of over 100 crew members. Doubletree Grand made us feel home away from home.
from St. Petersburg, Florida
Submitted on 22-06-2016
Stayed in a few hotels down in Miami area and this was one of the nicest. Location is central downtown and rooms are updated and modern. Huge TV and bathroom had a bidet which you don't see too often. I am a HH member and plan to stay whenever I'm down in Miami area.
from Fort Myers, Florida
Submitted on 27-06-2016
What a fantastic hotel to stay in before our cruise! The staff is very accommodating and friendly and the hotel and amenities are perfect. We even left our car there for the 9 nights while we were on the cruise and a shuttle took us to the port.
from Smyrna, Georgia, United States
Submitted on 27-06-2016
Love that you can walk to the bayfront shopping and dining....oh..and have your friends pick you up by boat. Friendly staff, safe area, great restaurant, Casablanca on the Bay..upscale.. just outside the hotel...try the Tuna Steak. Good for groups, casual atmosphere.
from Abilene, Texas
Submitted on 28-06-2016
Put on 9th floor which was under renovations. Bad paint smell. Loud early in the morning. Beds are doubles not queens. Room decor old and run down. Needs renovations desperately. View of bay was beautiful though. Pool ok. Workout facility was good. Location of hotel good.
from Canton, Michigan
Submitted on 29-06-2016
Friendly front desk staff who always greeted me when walking by. Great location overlooking the bay. Free Trolley stop across the street from hotel. They also have awesome warm chocolate chip cookies available anytime of the day!
from NC, United States
Submitted on 29-06-2016
The property was very clean, but dated. Would have been nice to have two queens, not doubles, as the mattresses definitely had some wear on them. The cookies were awesome at the front desk! Staff pleasant. For the price and being Miami, okay and easy to get to the port.
from Brogue, Pennsylvania
Submitted on 03-07-2016
My wife and stayed here June 4th '16 before we were to embark on a cruise. I would have rated the hotel highly except that I saw I was charged over $250 on my credit card when I reviewed my statement. I called the hotel and spoke to the manager's office. They explained I was charged a fee for smoking in the room, which neither my wife or I did. They agree to drop the charge, but I had to speak to their accounting department. Calls to the accounting department were unanswered and voice mail m... Read more
from Phoenix, United States
Submitted on 04-07-2016
As a regular person who often travels this Double Tree was one of the most disappointing places. When I arrived my room AC had a bad odor and I immediately asked for another room. It was late and did receive another room and called it the night. To my disappointment in the morning I noticed a very dirty room floor. I can deal with that until I got to see the the bathroom clearly - the sink was not clean and the shower had hair on the wall. Upon check out I offered my feedback at the front... Read more
from
Submitted on 05-07-2016
This was a great place to stay. It is 10 minutes from South Beach, and just a central location close to stores and great restaurants. Oh and our view of the Bay was awesome. Thalia was a great host during our stay. She made sure we had extra towels and was completely polite. Her customer service skills are amazing! This will definitely be a hotel I will consider when I travel back to Miami if I choose not to stay on the beach.
from Nassau, New Providence Island
Submitted on 05-07-2016
Stayed on the 22nd floor and our view was amazing. I was in a party of 5 so we stayed in a suite. It was nice and spacious, there was a master room, with queen size bed, attached bathroom, makeup area, closet, a kitchen and living room area, a lounge area, another bedroom with twin beds and another bathroom. I was very pleased with the room. We didn't require much from the staff, but they were very pleasant and gave us extra cookies lol. Only issue we had was with opening the sliding doors to ge... Read more
from
Submitted on 06-07-2016
Reserved a condo at this hotel. Requested higher up just because we wanted a nice view and that's just what we got. The condo was beautifully decorated. Three very spacious rooms. Spacious condo for a group of travelers. Our stay went smoothly. Only problem was that the shower in the master bedroom leaked water and left a pool on the floor. Maintenance was called and fixed the problem right away.
from Pueblo, United States
Submitted on 07-07-2016
This hotel is our favorite place to stay in downtown Miami. Convenient location with great little restaurants and shops in the hotel lobby level. Beautiful views of Biscayne Bay and South Beach beyond. Staff makes you feel welcomed even before you arrive with their friendly messages via text message.
from Indianapolis
Submitted on 10-07-2016
After check-in I found myself in a hot room with a loudly running toilet. Upon further inspection I learned the button on the top flushing toilet was stuck down.... Something the cleaning crew would have certainly noticed when the room was cleaned before my arrival. Obviously, a flushing toilet is a standard requirement so I asked the front desk to look into the issue. I was pleased that it didn't take too long to resolve this issue, but the air conditioning was another story. The room eventuall... Read more
from Miami, Florida
Submitted on 10-07-2016
Stayed in their recently remodeled one bedroom condos and it was beautiful! Like I said, it was recently renovated, so there was few things that didn't work like the jets in the tub (which was fine, they had a beautiful shower) and like 3 outlets. Nothing major. Great place
from Lafayette, Louisiana
Submitted on 11-07-2016
This is a very nice hotel. Staff, quality of room, service, and cleanliness are great. If you don't like your bedroom to be bright at night, don't stay here. Curtains / Blinds are useless. They use those louvered type blinds. They suck. Bright at night, blinding at sunrise. VALET PARKING ONLY. If you hate valet parking as much as I do, don't stay here. Other than that, great place.
from Orlando, Florida
Submitted on 14-07-2016
Went for a concert and had a very nice stay in a beautiful room overlooking the bay. Lot of easily accessed restaurants and shops. Sliding glass doors very hard to use but being replaced soon. Staff helpful
from Buffalo, New York
Submitted on 16-07-2016
This is a wonderful hotel. . The staff was amazing and couldn't be more accommodating. I was very happy with the location which is walking distance from anything one might need. Plus several restaurants on the premises.
from Sao Paulo, SP
Submitted on 16-07-2016
We got an upgrade and our room was a 3 bedroom apartment. The room was perfect, a lot of space, beautiful view, kitchen was huge, I could live there for a while. We did not stay at the hotel side though, we were in the residences. This was good and bad and the worst part was not having towels or any service at the pool. I had to bring my own towels from room, and nobody tell you that. Also, all hotel services are located on the other side, so I was not happy to go to the business center by walki... Read more
from Hickory, North Carolina
Submitted on 16-07-2016
This was a great hotel for me and my fiancé considering I used my HiltonHonors points. I stayed here once before 4 years earlier for work and enjoyed it then. The view of the bay was great! We really enjoyed being able to walk around to so many shops, restaurants and the park nearby for the concert (The Cure). I will stay here again for business if I get the opportunity!
from Clewiston, Florida
Submitted on 19-07-2016
Good service, comfortable room, good location. The staff could have been more service oriented, and the restaurants on site were meh with their service. Also I had to ask for checkout slip as they were too busy to put under the door as usual.
from Phoenix, AZ
Submitted on 21-07-2016
Stayed here before a cruise. Check in was a breeze. The trip to the room was just ridiculous! Hiked a mile around the hallway that seemed to follow the perimeter of the hotel and then had to carry luggage up stairs! What the heck! The smell and the hot humidity from no AC in the hallway was not a great combo. The Room - Was modern and was clean. Nice tile floors with enough plug in for the 3 of us to charge up. Bathroom was big man friendly. Oblong toilet and regular sized shower was good. The... Read more
from West Palm Beach, Florida
Submitted on 23-07-2016
The staff was very attentive and Melissa even sent a pre-arrival text to ensure all my needs would be met. The hallways need some attention (paint and carpet cleaning) but overall it wasn't too bad. The suite was nice with nice amenities and the bed was comfortable. There was hair in the corners and it took forever to get hot water in the shower. I liked the hotel and would definitely stay there in the future.
from Honolulu, Hawaii
Submitted on 26-07-2016
Great experience. I would recommend to a friend your hotel without a doubt. It was very affordable and cleanliness was exceptional. I really enjoyed my stay because of the location from American Airlines arena.
from Hartsdale, New York
Submitted on 26-07-2016
We stayed in the 3 bedroom suite. Beautiful view of the bay. Rooms were updated except the master bathroom. Had to call for housekeeping daily to clean room. Overall, great experience with staff and hotel.
from
Submitted on 26-07-2016
This is a beautiful hotel and Diedre at Guest Services was extremely accommodating and gracious. The lobby is beautiful and the room I have stayed in on the 7th floor is completely luxurious. I have throughly enjoy my stay here. The scenery overlooking Biscayne Bay is stunning.
from Los Angeles, California
Submitted on 27-07-2016
Great experience. Staff was very friendly and helpful. The gym was great. Very clean. All 6 nights that I was there the staff all greeted me. Overall it was s great experience. Even the valet staff were very helpful and informative b
from Dallas, United States
Submitted on 27-07-2016
I love this hotel because it offers the condos to accommodate couples and friends to be under one roof. The patio view is worth every penny. Our first visit was a 2bedroom and this visit with upgraded to 3bedroom. Wow! is all I can say! It was more than expected. The only thing
from New Port Richey
Submitted on 28-07-2016
It was a good location, nice hotel for the price, a bit dated in certain areas, the restaurants in the mall were interesting. There were some onsite vendors that excelled and others that failed. A bit strange over all.
from Florida, United States
Submitted on 28-07-2016
The stay was OK but was disappointed in the following: I indicated to the front desk that we could not connect to the Wi-Fi - the log on page where you put your room/name or HH info never came up. I also indicated that the a/c handler in the room was very loud and made it hard to sleep. I was told "sorry" and the engineer would be notified. Did not seem to really be concerned. I always stay at Hilton brands and the is the first time that I felt the front desk was less than concerned with the g... Read more
from Hallandale Beach, United States
Submitted on 29-07-2016
The 2 bedroom suite my family stayed in was like a condo. It was very spacious and clean. The beds were amazing and the view was spectacular looking over the bay. The staff was pleasant and helpful. I highly recommend staying at this location.
from
Submitted on 30-07-2016
Booked suite for 2 adults and 2 Kids and ended up in a condo that wasn't owned by the Hotel. Horrible 70's style with dark woods and not being remodeled since then. When I complained about the suite as on the internet they show modern white suites, the answer was that those condos were individually owned - therefore the hotel has no influence??? But they sell it on their website. After our check out we forgot our ice box in the room and called and sent 2 emails if we can pick it up..... No answe... Read more
from Elizabeth City, North Carolina
Submitted on 31-07-2016
Wonderful staff, I hope everyone who checks in get to meet miguel, he was truly one of the best people I've met that works at Hilton hotels. Very friendly and helpful during your stay. Can't say enough how great my experience was at this hotel during my stay.
from Orlando, Florida
Submitted on 03-08-2016
A great hotel in a great location for a great price! I stayed in one of the suites in the tower that was mixed hotel and condo. The room was lg., clean and well appointed. The balcony was larger then most for an hotel room with very nice views of the water. Staff and service were a pleasure to work with.
from Durham, United States
Submitted on 04-08-2016
I came to this hotel for a business trip. I used the pool & gym in the afternoon and both were in good shape. This hotel is valet parking only, but is connected to a little strip of shops and restaurants. The restaurant options were okay for a quick trip, but I probably would venture off the property next time. My main issues were with the internet reliability. I'm a HHonors member and have never had to upgrade my internet connection at other locations, but here it was very slow and often cut of... Read more
from MIAMI, United States
Submitted on 04-08-2016
This hotel was great, I enjoyed my stay. The staff was excellent and very helpful. I will recommend this hotel to everyone and the view was beautiful. Chilling out on the bed in your hotel room watching television, while wearing your own pajamas, is sometimes the best part of a vacation.
from Baku, Azerbaijan
Submitted on 06-08-2016
Vast rooms, nice view on the bay. Cleaning service in early evening only, out of question (upon repeated demands) to et it before noon. Leasure facilities - fitness well equipped, swimming pool overcrowded at any daytime (children).
from Apopka, Florida
Submitted on 09-08-2016
It's a great looking hotel, but they have an 8th floor that's old and dirty. They put us at the last corner of that 8th floor being used as a storage location and offered no service for the duration of our stay.
from
Submitted on 10-08-2016
This hotel is beautiful and grand, it lives up to all its hype. I love the location of the hotel and will definitely be happy to be back in the future. I also enjoyed the nice service that the hotel offered.
from New London, Connecticut
Submitted on 11-08-2016
Only stayed one night. Everything was excellent. The front desk was very efficient, and the bell hop was very helpful. Did not have time to see what was around the hotel, although it seemed very centrally located. The room service was good and the pool was nice. I would like to stay again and check out the surroundings. I recommend this hotel.
from Panama City, Florida
Submitted on 11-08-2016
My husband and I stayed in a corner king suite prior to our cruise. The view was amazing! The room exceeded my expectations and the staff was very friendly. We ate in two restaurants in the hotel that were both fabulous! I was unaware that valet service is required and no one was available at the entrance to help. Otherwise, we had a great stay.
from Miami, Florida
Submitted on 15-08-2016
I went to celebrate my birthday night and Anne took really good care of me...Thank you so much Anne for making my stay memorable....She went above and beyond to ensure I had a good stay...Room had a nice view and was very comfortable
from Miami, Florida
Submitted on 15-08-2016
My wife n I stood at the doubletree on Friday n Melissa at the front desk was a delight, so helpful n very informative. She made our stay a great one. The room was beautiful and we will definitely come back. Thank you
from Conley, Georgia
Submitted on 16-08-2016
This hotel is quite nice with a good view. It is adjoining to residential condos so it's weird what all amenities are available. The hotel is near a spa, many restaurants and many cafes to choose from which I liked. The rooms were nice but mine needed some repair.
from cape coral, United States
Submitted on 17-08-2016
At this time I would not recommend very bad experience!! Did not receive the room we requested and room itself was not that nice!!! AC did work properly had to call several time to have fixed!!! Bad service from hotel maintenance and hotel personal. Bad communication.
from Harrisburg
Submitted on 01-09-2016
The hotel management seems to just not care. I paid $2000 for a condo for 7 people, the jacuzzi and air conditioning in master bedroom didn't work. Not once did management contact us to apologize or fix problem.
from New York City, New York
Submitted on 01-09-2016
Been staying here for business trips in Miami for 5 visits now and each time they get better! Great pool and hot tub area. Views of the bay are beautiful, especially in the morning. Very clean and quick to respond to your needs. Publix is right nearby and the restaurants in the hotel are pretty good.
from Miami, Florida
Submitted on 06-09-2016
My husband and I were married at this hotel, so we wanted to come back for our anniversary. It was a great weekend and the location is the best! It's so close to everything and it's a great value. I would definitely recommend it.
from Ft Lauderdale, United States
Submitted on 06-09-2016
one of the few hotels with balconies in this area! Great rate and the quality exceeded. Enjoyed our stay and the privacy this location offered. Will defintely stay again and recommend anyone visiting the area do so!
from The Northern most Key - Mil-wau-key
Submitted on 07-09-2016
I have stayed at this hotel before and liked it, but it has not aged well over time. Unfortunately, I also needed to resolve an issue and it was done correctly. My room was paid for in advance on a Hilton Flash sale and the hotel was going to charge me again. I had to take 40 minutes out of my vacation to make sure the they did not charge me again. When I arrived home, I found a charge on my credit card for 1 cent. When the hotel cleared my bill against the prepaid amount, it was different by 1 ... Read more
from
Submitted on 10-09-2016
My sister and I was unexpectedly "upgraded" to a condo due to overbooking. Large room moderately clean. Beautiful view. We love natural air therefore we left the balcony door open and a BIG SIZE roach flew in the livingroom. This was well understood since we stayed closer to the lower pool deck area, where there is plenty of plants/leaves. Also, we had poor internet service. We had a friend come into town to visit on the third night. She wasn't please with the downgrade room from 3 beds to doubl... Read more
from New York City, New York
Submitted on 11-09-2016
View by the bay is beautiful!! Hotel was awesome!! Great staff! But construction noise is too much and the beds are to soft and hurt my neck and back!! Other than that everything was great! Stores and malls near by!!
from Holiday, Florida
Submitted on 11-09-2016
Ridiculous to charge a handicapped person $30 to park within your hotel! Need a sign to show if there is handicapped parking available. With the high cost of the rooms the parking should be inclusive of the stay. Clearly there are handicapped plates on my car!
from Fairfield
Submitted on 12-09-2016
Was at the Double Tree for a one night stay before boarding the Adonia cruise ship bound for Cuba. We were upgraded to 2 bdrm condo which was very nice. Would definitely choose Double Tree again and you should too.
from London, United Kingdom
Submitted on 12-09-2016
The hotel is amazing it has everything you need under one roof. So well located in terms of getting about. More importantly the best staff you could wish - a great gym, pristinely clean. The Condo we had had the most beautiful views of the bay and we sat out most of the time dreaming. I would so recommend the Hotel - almost forgot a wonderful salon and a supermarket within walking distance - what more could you ask for.
from
Submitted on 13-09-2016
The suite was very spacious, loved the fully equipped kitchen. And eh washer and dryer made our stay much lighter. Great location, excellent parking accessibility/ space for rental car. Very friendly staff.
from Asheville, North Carolina
Submitted on 14-09-2016
I have never been in a more unwelcoming hotel, nor have I ever been in a more poorly kept up hotel. The staff is either poorly trained or just plain rude. Nothing spoils a vacation faster than a non working toilet in your hotel room
from Florissant, Missouri
Submitted on 14-09-2016
View overlooking marina and view of city ,staff very friendly and professional,cookies water and free breakfast was a great touch in helping our trip be a very successful one had family visit a fantastic one
from New Zealand
Submitted on 15-09-2016
Stayed 1 night in July following a cruise. Having spent a week on a beautiful cruise ship it was a bit a thud back down to earth arriving at this hotel. The reception staff were very unfriendly and unhelpful. We had booked one of the largest suites with sweeping views but on arrival were told that we had been "upgraded" to a condo apartment. The condo was huge but dreary & depressing. The decor was something from a museum. The view was into apartments opposite us. This was not an upgrade to be... Read more
from Queensbury
Submitted on 16-09-2016
We came into Miami a day early for our cruise, and chose the Doubletree Grand on Biscayne Blvd. We flew into Fort Lauderdale, and it was an easy 20 minute ride from the airport to the hotel. Check in was smooth. There is valet parking only, and I thought the $30 per day was a bit much. The valet was very accommodating so that made up for it. We had him getting the car a few times the day we were there. The room was spacious and very nicely appointed. Lovely view of the bay. Granted we were ... Read more
from Los Angeles, California
Submitted on 17-09-2016
When making my reservations the staff stated that I could not send in my cc authorization form for my late arrival if it wasn't on my company credit card and a letter head from my company I tried to explain to the this was for my vacation, however they did not listen nor did they attempt to accommodate or help me to find a solution. The clincher is that I am a "Diamond" member and use the Hilton brand as my hotel of choice. I have never been treated this way by a Hilton Brand Hotel. Trust me I w... Read more
from Huntington Beach, California
Submitted on 18-09-2016
The hotel staff were superb!! Everyone was so nice and helpful at every turn!! Deidre checked us in and managed to almost always be at the front desk to help us whenever we needed it. The location is nice! Across from Miami Beach, but near lots of free transportation options (MetroMover, FreeBee, Miami Trolley). If you have time, walk across the Venetian Bridge to Miami Beach. It's about 2 - 3 miles, but nice to do once. We were able to take advantage of the laundry facilities on site du... Read more
from Miami
Submitted on 19-09-2016
Expected a lot more with the amount of money spent on having a wedding at the hotel. I'm unhappy with the rooms and the AC complications. Although the Hotel did excellent with the reception aspect of my wedding, the actual stay wasn't unsatisfactory.
from
Submitted on 19-09-2016
The hotel was undergoing renovations. Had I been advised of that, I probably would have picked a different hotel. Nevertheless, the hotel staff is excellent, very polite and service oriented. The beds, however, are a different story. Hard and unyielding - to say the least, sleep was extremely difficult and restful sleep was a dream that was not to come true that night. All in all, a disappointing experience.
from Madison, Mississippi
Submitted on 20-09-2016
This is a great hotel. Staff were friendly, room was spacious and very clean. Had a 3 bedroom suite in a condo. Large kitchen, even had a wine chiller! Large pool, great balcony views. Highly recommend!
from Atlanta, Georgia
Submitted on 22-09-2016
This hotel had really, really large rooms (tile floors) with great bay views. It's located in a building that also houses condos and some retail. I thought it was a great value for the money - but I will not it's quite a hike from the elevator to the side of the hotel facing the bay if you request a room with a view.
from
Submitted on 25-09-2016
This place here was awesome. My lady and I booked it and it was pretty cheap. They have an awesome pool with handicapped access in the pool. Has four jacuzzis in one and it also has some sort of shopping mall In it. I loved it and I will be returning.
from Punta Gorda, United States
Submitted on 25-09-2016
I traveled for a quick business trip to Miami and chose this hotel because of it's location for a training I was in town for. I was not disappointed with this beautiful hotel. The parking process was a bit difficult for a newcomer to the area like myself and I thought the rate per day to park was outrageous. $30 for 11hrs. I found it difficult to locate the main entrance from the main parking garage and was worn out by the time I reached the front desk. Aside from that, the room was gorge... Read more
from Florida
Submitted on 26-09-2016
Great Miami Hotel in Biscayne Bay! Great location with easy access to Bayside and good routes out by road and metro. Great hotel, comfortable and quiet. Upgraded on arrival for free and our room 1641 was amazing! Clean and tidy and HUGE! Loved our stay! We will definitely be back!!
from Glasgow, United Kingdom
Submitted on 27-09-2016
We only had this for one night and it was amazing . It was massive . 2 couples had loads of room . Had a sitting / dining room with kitchen and balcony . Then on each side were doors to the other bedrooms which had tons of space and large bathrooms with double showers and double sized baths. Views were great too .
from Naples, Florida
Submitted on 27-09-2016
Came for a wedding that was hosted in the Briza restaurant the Broken ac in the brides room and rundown rooms tv not working made it a horrible experience not only for the guest but specially for the bride and groom
from Charlotte, North Carolina
Submitted on 01-10-2016
I would easily have gave this hotel a 5 star rating because it's a wonderful hotel! Just my last visit I didn't receive the customer service I expect from Doubletree. I'm sure I'll be back the next time I come back down!
from Summerfield, United States
Submitted on 05-10-2016
The hotel was average. Toilet paper holder broken and TV worked poorly. Had to remind them to make up the room. The room service food was terrible. The hotel staff appeared angry that they had to talk to you and not helpful. The Valet parking staff were thieves. They stole all my loose change, pens and valuable sun glasses. All faked the they could not speak English. Never stay here again.
from Miami
Submitted on 09-10-2016
This is a great hotel with excellent location to downtown Miami . The staff are very friendly. The hotel had good amenities with outdoor pool on the 10th floor. There were 6 restaurants on the property. I really liked the sea food place which had a great bar and view of bay
from Helensburgh, United Kingdom
Submitted on 09-10-2016
This hotel gets better with every visit. I have visited since the 1980's and I see improvements with every visit. Kudos to the hands-on General Manager. The refurbishment of the rooms has been tastefully achieved.
from Ajax, Canada
Submitted on 11-10-2016
The hotel was good enough. It was probably the oldest Double Tree we stayed in. Staff was friendly and helpful. If you enjoy staying at a Double Tree in your area, you might be disappointed at this one.
from Shreveport, Louisiana
Submitted on 11-10-2016
The hotel wasva great location.We are able to enjoy,because we wasn't to far from other activities.The hotel was very clean.The hotel was nice !My husband loved the bayou view.The bed were very comfortable.Great hotel!
from Miami Beach, Florida
Submitted on 13-10-2016
They only reason I didn't give this Hotel an Excellent rating is due to the high valet parking fee. The Hotel is very convenient to shopping, fine dining and entertainment. Brand new Hurricane doors and windows making this Hotel very safe.
from Altus, Oklahoma
Submitted on 13-10-2016
We only stayed here one night but we love Doubletrees by Hilton. The location was fairly good - we walked or got a quick Uber everywhere. It was a struggle finding a place that was not too far away but wasn't outrageously expensive. Not sure if this is the answer but it worked for us.
from Franklin, Kentucky
Submitted on 16-10-2016
Used points and had a great stay prior to beginning a cruise out of Miami port. Only minutes from port. Quick taxi ride to port. Good dinner options close by within walking distance. Close to convention center
from Frisco, Texas
Submitted on 17-10-2016
Short walk to Publix where we could get wine and liquor to take on our cruise as well as some snacks. In a complex with other restaurants and a couple of small stores plus overlooked the bay. Enjoyed our short stay
from Cincinnati, Ohio
Submitted on 17-10-2016
I stayed there before a cruise for 2 nights. It is close to the airport and cruise port. The room was lovely and the balcony was great to sit out on. There is a small mall associated to the hotel that was nice for walking and some shopping. The breakfast in the mall was very good. We had dinner at Casablanca Seafood Bar and Grill at the end of the mall on the 2nd level that was great. We even ate their twice. I will definitely stay there again when cruising out of Miami There is a city... Read more
from
Submitted on 17-10-2016
I stayed in one of the Condos at The Grand, and the room was fabulous! The Bay view of downtown looked amazing! The staff was also very helpful and polite. I had a wonderful time! There is also great restaurants near by with wonderful food. Oh yes, Uber is everywhere, so finding a ride was no problem. Would definitely suggest to anyone!
from Dundee, Florida
Submitted on 18-10-2016
Stayed the night before boarding our cruise vacation. Fantastic location for that. Plenty of restaurants within walking distance. Doubletree cookies never disappoint and staff is very helpful. One drawback is the way that the hotel is set up made for a long walk to our room from the elevator. Also had to climb several stairs to reach a half floor. Beautiful views and overall a wonderful stay.
from
Submitted on 18-10-2016
Our stay at the Doubletree by Hilton Grand was truly memorable. From the check in process, to entering the room, to our ballroom which we held our daughter's 15th birthday bash. Adriana Rader and her staff really made us feel welcomed and treated us like family. I will always hold dear memories of this hotel and cannot wait to return.
from Riverview, Florida
Submitted on 21-10-2016
Just average okay poor!! This place is so nice but little things make it average. Room service trays in the hallway all day. Placed it out side in the morning and come home from work and dinner and my breakfast tray out side at 10pm. I call for pick up and in the morning the silverware still on the floor. Ugh!!! All towels not replaced. I don't care is about the big ones but do care about the hand towels. Also ordered breakfast the first day with the hanging menu this menu wasn't replaced. So ... Read more
from Edgewood, New Mexico
Submitted on 23-10-2016
Loved the location and the room was very bright and open. The staff was very friendly and were very helpful to get us checked in early when we took a red eye into town and didn't have anywhere to stay. Would definitely stay there again.
from Ottawa, Canada
Submitted on 24-10-2016
My wife and I stayed here for a couples' getaway after bidding on a 5 night stay through a silent auction at a charity event. The hotel is a dual purpose property housing condominiums as well as hotel rooms. Steps from the hotel are homeless people, harassing street vendors, and filth. The hotel was undergoing some sort of renovation with grinding drilling commencing at 9am throughout the day making it impossible to enjoy the room. The bathroom was far too small even for one person. Only one st... Read more
from St. Petersburg, Florida
Submitted on 26-10-2016
My friends and I were excited to stay at the Doubletree for the evening to go see Adele in concert. Although the hotel was conveniently located to the American airlines arena it was by far anything but a pleasurable stay. As a Hilton honors gold member we were excited to be upgraded to a two room condo with a balcony. The rooms Decor paid an homage to the 1980s and unfortunately so did the entire room. There was a screeching noise in the one bathroom that continued throughout the night. ... Read more
from Atlanta, Georgia
Submitted on 26-10-2016
Long story short avoid this hotel/condo the rooms have shoddy renovations and literally there are roaches everywhere the place is infested, i personally was woken out of my sleep by a roach crawling across my face. The staff seems very aware of the problem and don't seem to care
from
Submitted on 26-10-2016
I am a loyal Hilton Honors member that travels for work @30 times a year. I have always made staying at Hilton properties a priority. That has changed after staying at this property. We were put in the two bedroom condo and paid the upgrade fee. The pics on the website look nothing like the outdated room we received. There were stains all over the living room furniture. There was an old sofa laying in the hallway in front of our door. There was dirt and mold growing under my bathro... Read more
from
Submitted on 27-10-2016
The views from the hotel room are to die for. This hotel was ideal for a very short/overnight stay in Miami. There isn't a lot of action nearby and you'd definitely need transportation to get around. Uber is a great choice in Miami and lots of them lurk around the hotel and arrive pretty quickly. That was a plus for me.
from
Submitted on 27-10-2016
Stayed here for one night while in town for the Adele concert. Booked the room with points and took advantage of the $10 upgrade to a mini-suite offered by HHonors prior to check in. Having just read a few reviews by others that also were in town for the Adele concert my experience was much better than theirs. My first gripe was parking, $30 for valet parking which was charged to my room but there is a parking garage across the street which I'm not sure if I could have taken advantage of, nor... Read more
from Poughkeepsie
Submitted on 31-10-2016
My stay at The Doubletree Grand in Miami was fantastic! I loved my room, amenities and the friendly staff! Everyone was helpful. My room had a great view and was quite comfortable. The proximity to a park, restaurants and sightseeing trolley was a definite bonus. My next visit will include reservations for this hotel!
from
Submitted on 01-11-2016
Very nice property located right next to the bay a major plus! The staff were professional and polite in their interactions. Rooms were spacious with an amazing view! Several restaurants and speciality retail shops located on site. There is also a free trolley stop across the street which will take you to several shopping and dining attractions in downtown and Bayside.
from Fort Myers, Florida
Submitted on 02-11-2016
We went for the Adele concert and the festivities started at check in! The staff could not be friendlier and sweeter. We had a, 8th floor direct Bayfront Jr Suite that was gorgeous, squeaky clean and very spacious with beautiful tile floors throughout instead of carpet. The sparkling bay and boating activity views were amazing! We had a delightful Happy Hour at the beautiful hotel bar prior to the show and we were lucky to be there on a Weds. which is their "complimentary oysters" night. Th... Read more
from Stony mountain
Submitted on 03-11-2016
We stayed here October 13th the night before our cruise. When we arrived everything was ready for us. We were given warm cookies and went up to check out our room. We had a room that was overlooking Biscayne Bay. It was a little bit of a walk from the elevator to the room. The room itself was very nice with a king size bed. It was a large room and with a big bathroom and large shower. The hotel itself is just over a mile from the cruise terminal and a block from a Puplix store. There is quite a... Read more
from Thunder Bay, Canada
Submitted on 05-11-2016
This hotel is near the Metromover. Hotel has lots of options for dinning. Some shopping options. Also a few places for a brew. We stayed in a condo room. This was a very big room to stay. We have enjoyed every minute of our stay here.
from Las Vegas, Nevada, United States
Submitted on 06-11-2016
We were a group of women diverse in age looking to stay near the Miami Port. We stayed at the hotel thw night before our cruise. Our check in was simple, the staff very friendly and the cookies were delish! We had spacious rooms with spectacular views overlooking the bay. The choice of restaurants/bars and the adjacent shops gave us everything we needed. Our entire group agreed we would definitely stay here again!
from Southwick, Massachusetts
Submitted on 14-11-2016
So many positives but also a number of negatives. The hotel is in a beautiful location in the bay. The hotel is located on only 4 floors of the tower. The rest are privately owned condos. There are a few small shops and restaurants attached to the hotel. There is a larger bay front restaurant also attached. The pool area is in the 7th floor and well maintained. It was clean and provided nicest places to lounge in chairs. Our room was a corner suite. It was very well appointed and shaped ... Read more
from london, uk
Submitted on 16-11-2016
This is my go to over night hotel in Miami-great location if you want to be off SoBe. This particular visit wasn't the best, Internet was poor, room had a view over the loading dock and frustratingly I was disturbed 5 times with a DND on the door
from Oklahoma City, Oklahoma
Submitted on 18-11-2016
Great and nice hotel. Rooms were beautiful and the bed extra comfy. View of the bay! Only issue was we missed it the first time and had to drive around the block. Also they only offer Valet parking but that looks typical for the area. Overall it was a nice stay.
from Wellington, FL
Submitted on 19-11-2016
OK. So my wife and I stayed there last night when we went to the Marc Anthony concert in Miami. First of all, if you stay there they ONLY offer valet parking. That $30 valet parking fee you see in the fine print before you book might as well say "mandatory $30 valet parking fee". They do not tell you this when you check in either. They tell you when you check out as they are charging your credit card. Second, we got a regular room with a king bed. Small room, A/C didn't cool that well plus there... Read more
from
Submitted on 20-11-2016
My husband and I stayed at the Doubletree the night before our cruise out of Miami. When we arrived for check-in, we were informed that they had upgraded our room ( at no extra charge). They gave us the room number and sent us on our way after handing us two warm chocolate chip cookies. Yummy! When we entered what we assumed would be a regular room, we were met with a full apartment! It was beautiful and overlooked Biscayne Bay. The staff was friendly and helpful and there were several plac... Read more
from
Submitted on 21-11-2016
This was one of the worst experiences ever for a stay at a hotel. From the moment we pulled up, the bell hops saw us struggling to get suitcases out of the taxi. They did not offer to help, let alone even say hello. Then we were greeted with a very unfriendly front desk host. Then we find out that the hotel is doing upgrades, yet when we booked 3 days prior, there was no notice of such construction being done. The room itself was not cleaned prior to arrival. There was a half used shampoo bo... Read more
from Seattle, Washington
Submitted on 21-11-2016
The Doubletree was in a great location, close to Wynwood where I was attending meetings. Quiet location. Had wonderful Italian food at Primo's Restaurant which is in the hotel. I would recommend both for a Miami experience.
from Lantana, United States
Submitted on 21-11-2016
quick visit with no reservations. good hotel. firm matress - prefer softer. good location relative to business needs. convenient connection to small mall and connecting to neighboring hotel where colleges were staying.
from Tulsa, Oklahoma
Submitted on 24-11-2016
We stayed at this hotel due to its close location to the cruise ship terminal. We booked a room with a balcony facing the bay. The rooms at this location are standard rooms that could use some updating. This hotel is part condos and part hotel rooms. On the lower lever there are some shops and restaurants. I didn't find this location to but up the typical Double Tree standards. Our stay was pleasant but I would not actively search this hotel out again.
from
Submitted on 25-11-2016
The place should not call itself a Hilton anything. The staff was rude. We got insulted on check in. There is construction going on and the smells are awful. Also, get ready for mysterious and completely unexpected "deposits" over the reservation price. Beds were tiny, no room for 2 adults. This was completely unnecessary in the large room which could easily accommodate regular queen beds. The beds were also lumpy, dirty and also smelly. There were insects in the bathroom and the room was filt... Read more
from glasgow
Submitted on 26-11-2016
Have just had dinner at the restaurant at this hotel. Food was ok but the service was not. The waiter was sullen and as soon as our entree plates were removed, out came the bill. No, would you like dessert or coffee just basically here is your bill you are done. How rude! Won't be back.
from Dayton, Ohio
Submitted on 29-11-2016
I stayed here over the Thanksgiving holiday and would recommend it. The rooms were nice and the view of the bay was beautiful. Maid service was good and onsite restaurants were very good and not too expensive.
from Vancouver, Canada
Submitted on 02-12-2016
Internet was horrible and only some rooms have Ethernet. Gym not open 24 hrs!! And is getting old and dirty. Needs to be updated. A/c not always working but staff very helpful and we're great with sharing the cookies whenever I asked. Someone smoking on my floor and the big gap u set the doors didn't keep smoke, or noise out. Needs some paint and
from Stonington,CT
Submitted on 03-12-2016
Got a three bedroom suite/condo with a kitchen and washing machine. Quiet comfortable. Just what we wanted. A little worn around the edges but economically priced. Good location for us near a sailing regatta. Also near the cruise ships departing. Two minutes to the MacArthur causeway to Miami Beach.
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