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Crowne Plaza Miami International Airport

Miami, FL, US (MIA)

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Based on 1186 reviews
Experience convenience, comfort and personal service in Miami.
Room & Rates









Crowne Plaza Miami International Airport
950 Norhwest Lejeune Road, Miami, FL US 33126


Crowne Plaza Miami International Airport is perfectly located near the Miami International Airport and provides convenient amenities such as a 24-hour airport shuttle. Take advantage of being within walking distance from a variety of dining and entertainment options. This hotel is also near great shopping options such as Dolphin Mall and South Beach as well as popular attractions including Marlins Park and the Miami Melreese Golf Course.

Why Stay Here

  • Located Near the Airport
  • Free Wireless Internet
  • Courtesy Shuttle to nearby Shopping

Resort Details

The Crowne Miami International Airport has all of the amenities you are looking for especially when traveling. Best of all, your travel plans will stay on track.

Hotel Amenities:

  • 24-Hour MIA Airport Shuttle
  • Restaurant and Lounge
  • Outdoor Swimming Pool
  • On-Site Fitness Center
  • 24-Hour Business Center
  • Laudry Facilities

Accommodation Details

The guestrooms at Crowne Plaza Miami International Airport are comfortable and relaxing. Each guest room features comfortable bedding with sleep amenities program, flat screen television, radio clock CD player, wireless internet access and desk with ergonomic chair.

Restaurants, Lounges & Bars

  • Cafe 950 – For Breakfast, Lunch, Dinner
  • Bueno Vista Lounge – For a Relaxing Drink

Meetings & Conventions

The Crowne Plaza Miami International Airport Hotel offers Seven Meeting Rooms, 5,300 Sq Ft of space and the latest audio and video equipment, plus a team to help you put it together. Great Airport location also, makes this a popular hotel for meetings.

Pools & Spas

There is a large pool and sundeck, tennis and whirlpool at this resort.


  • Coral Gables District and Village of Merrick Park
  • South Beach
  • Port of Miami
  • Vizcaya Mansion: Vizcaya Gardens
  • Calder Casino and Race Course
  • Downtown Miami
  • Blue Lagoon Business Park
  • Bayside Marketplace
  • Gulfstream Park Racing and Casino

  • Babysitting (+)
  • Banquet Facility
  • Business Center (+)
  • Coffee Shop
  • Coin Operated Laundry (+)
  • Conference Rooms (+)
  • Elevator / Lift
  • Executive Floor
  • Fitness Facility
  • Golf (nearby) (+)
  • Interior Corridors
  • Medical Services (nearby) (+)
  • Outdoor Pool
  • Parking (Fee) (+)
  • Restaurant
  • Room Service (+)
  • Sauna
  • Tennis Courts (nearby)
  • Train Access (nearby)
  • Wedding Services (+)
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1186 reviews
from Mexico
Submitted on 17-05-2016
In the room there is special cream for travel tired patrons to rub on their legs, a hydrating face cream and an essential oil mist to get a good rest! The staff is great and I find this to be a great place to recuperate from a long trip or before you go.
from Alexandria, Virginia
Submitted on 18-05-2016
We were there before a trip originating in Miami. The Hotel is convenient to Miami International (MIA) airport and clean. Staff was helpful and van to or from the airport good. Breakfast buffet was good not great. Several good restaurant within walking distance.
from New Delhi, India
Submitted on 22-05-2016
It was a 4 days Business tour and the Hotel and rooms were good and well maintained. The rooms are well maintained and the staff are very disciplined and cooperative, The shuttle services to airport and back are really helpful and convenient. It is well located and accessible to all parts of the city, The Hotel is supplemented by a lot of restaurants around and have a good variety. Breakfast is Good but restaurant staff are typical American toned, Front desk is really helpful and support... Read more
Submitted on 23-05-2016
Booked a room here for a q2 hr layover from Miami to ny and felt like we got the royal treatment. Despite our early flight, the hotel had boxed breakfasts, a shuttle, and wake up call ready for us. The room was clean and comfortable and the room service was excellent. First choice for future Miami stays.
from Cannes
Submitted on 24-05-2016
We had travelled a long way and needed peace and quiet and a good nights sleep. This was ideal...clean, quiet, spacious. the staff were good and very helpful, the room was comfortable, no complaints at all.
from Sebring, Florida, United States
Submitted on 29-05-2016
So my husband and I were down in Miami for a business trip, and I found what I thought was the BEST deal. The hotel was decently priced at roughly $135/night (this is cheap for Miami, unless you could the roach motels). The pictures made the hotel look absolutely amazing, quite upscale even. Because my husband had a weeks worth of training to get to bright and early, I booked the "Quiet Zone" and the King Executive room. This room promised no housekeeping before 10:00 AM would be done on that fl... Read more
from Long Beach, California
Submitted on 30-05-2016
Hotel was okay... Only here for one night to meet a tour. It is right next to airport which is great for early flights. A couple malls a short taxi away. Few restaurants in the area also. I would not stay here if you are visiting Miami for any length of time.
Submitted on 30-05-2016
I stayed here on 26 th of May for only one night I was traveling from MCO to MIA back to Aruba I was really tired since all the waiting at the airport MCO I had reservations for regency hotel but they could not help me out by paying cash since I left my credit card in Aruba. I was walking around and found the crowne plaza and Cristina at the frontdesk helped me out she is a true assit to this company I would only come back just because of her amazing service I was so tired she checked me in real... Read more
from Reading, United Kingdom
Submitted on 03-06-2016
Hotel was fine for what we needed, a one night stay before flying to the Bahamas the next morning... airport is right next door. Free shuttle to/from the airport, ate and drank in the hotel, which again was fine for what we needed, you wouldn't stay here if you are visiting Miami for numerous days........
from Peaks Island, Maine
Submitted on 06-06-2016
We always stay here before and after our trips each year to St. Lucia. We've always been given a nice, clean room and we always sleep really well here. The beds are always really comfortable and we've always had quiet rooms. We've found the hotel to be of very good value and the service is always good. We've never encountered any problems with this hotel. The van shuttle to the airport always works for us and seems to run on time. The driver is always really helpful. The staff who work the front... Read more
from Clarksville, Tennessee
Submitted on 14-06-2016
lovely hotel, stayed on the 2nd floor, the floor had a outside garden, a place to lounge, and a gym , all on the second floor- the restaurant on the 1st floor was nice looking, but we didn't eat there- there are a few restaurants, that are in walking distance- location is great, only 5 minute ride to airport- shuttle is free to airport- the rooms are huge and the bed is very comfy, loved everything about this place- something i expect from a Crowne property- i shall return
from California
Submitted on 15-06-2016
I always stay at Crowne Plaza Miami airport when going to Miami. Nice and comfortable beds. I really like the layout of the rooms and the convenience of a near restaurant (Latin Cafe, just across the street, which is open until 1:00 am and it offers great Cuban food for a cheap price) The shuttle from the airport to the hotel runs every 20 minutes, a big plus for me. I sleep very well at this hotel and that's is the most important thing a hotel can offer me.
from West Des Moines, Iowa
Submitted on 16-06-2016
I was only here 1 night before my trip to Cuba. The bed was really comfortable which was great before I had to get up super early. It's close to Kmart also I needed to grab an umbrella since it was going to be a bit rainy in Cuba so only a short 15 min walk or so. Staff was very friendly, I had some food at the bar it was really good also..
from Istanbul, Turkey
Submitted on 17-06-2016
The hotel has pretty good rooms for good prices. The staff are friendly and you can stay here for a night or two if you are making connections from MIA or are just in town for a short stay. The uber fare to the city is about 10$ and the hotel is located about 10 minutes from the airport. There is a free shuttle that runs every 20 minutes.
from Williamston, North Carolina
Submitted on 21-06-2016
My husband and I stayed at the Crown Plaza for one night for early flight the next morning after a week in the keys. Great room for the price. Shuttle service was great and on time. Room were spacious and clean. Enjoyed the aromatherapy samples left on the bed. Easy check in and check out. Bar area was nice. Would definitely stay again if needed.
from Caracas, Venezuela
Submitted on 26-06-2016
I stayed at the Crowne two years ago and was hoping for an opportunity to go back. This time I stayed only for one night, but in the middle of a crazy trip back home, there´s no better place to sleep than the Crowne. The Temple Spa products are amazing, specially the aromatheray spray, so I slept like a baby and woke up ready for the last leg of my trip. The staff is very nice, even when they let me know that probably I wouldn´t get to see GOT because there was an electric storm and the cable ... Read more
Submitted on 26-06-2016
The front desk staff is very accommodating and welcoming. I stay here for work on occasion, and I've never had an issue with the hotel. The beds and pillows are comfortable, the sports bar is half way decent, and it's close to the airport. There is a free shuttle to the airport, which is highly convenient. Just make sure you tip the driver.
from North Carolina
Submitted on 26-06-2016
The shuttle took a long time to show up at the airport. Waited about half an hour. Decent hotel that's been mostly renovated, but you can see in the rooms that not everything was updated. Our room's shower/bath did not drain well so I stood in a pool of cold water just showering. The room has no amenities like fridge/microwave, but did have a hair dryer. There is a large flat screen TV in room but the definition is poor and clearly ahows its age. There is no view of anything and room was a qua... Read more
from Estero, Florida
Submitted on 27-06-2016
Going to Miami to catch a ball game along with not staying in Miami for a number of years, we were Wowed above our expectations. Past experience below average but this visit was Awesome. Parking attendant had great smile and got us through and set for parking in a flash. Then Isabelle at the front desk "Training" could have fooled us with her professionalism and swift registration. Room was neat., clean and comfortable. Wilson our server in the lounge was on his game and really made us feel at h... Read more
from Marlborough, Wiltshire, UK
Submitted on 28-06-2016
Pleasantly surprised after some of the reviews on this site. It was not the cheapest hotel but very convenient for our overnight stay by the airport. From the Parking attendant to the Receptionists we were made to feel most welcome. Our room and bathroom were very clean with plenty of good towels. My husband was delighted to discover the TV was excellent and he could watch the second half of a football match he was hoping to watch. The restaurant was closed for the evening but rather than eat... Read more
from Washington DC, District of Columbia
Submitted on 04-07-2016
During a business trip to Miami, I stayed at the Crowne Plaza. The shuttle service from the airport is efficient, as was the check in. When I arrived in the evening, however, the restaurant was closed. Having no place to eat in the hotel except the bar, I crossed the business road to eat at a local restaurant across the street. The room was fine, with a good WiFi connection and a clean bathroom. I noticed an airline crew check in shortly after I did. The rooms were quiet and did not have m... Read more
from Willemstad, Curacao
Submitted on 13-07-2016
We loved this hotel and the service. Very good service of the staff, clean hotel, near airport, near a lot of Malls. Great Breakfast, the staff are very helpfull, kind people, they want to help you with whatever you want. Very good hotel to stay at. I stayed in hotel hotel for years already for business, and always will return.
from Saint Louis, Missouri
Submitted on 14-07-2016
Crowne Plaza Miami International Airport is within an eight-minute drive of the airport, and the shuttle is complimentary. What's more, we found that the shuttle drivers delivered excellent service, handling baggage and leaving right on schedule. Other hotel staff also are very good. Lady at reception offered to look up my IHG number before I could make the request and then did so quickly. The room was spotless and very comfortable. I would stay there again when flying in our out of Miami Intern... Read more
from Brazil
Submitted on 16-07-2016
We only needed a place for one night and found a great deal with this hotel so, I booked it. The lady at the desk was really nice and helpful, the room was Ok, air conditioning was good and everything looked clean except for the carpet. Overall was nice though, plenty of towels, not enough toiletries though. We ate a few times in the restaurant and bar area and the food was excellent. We had the breakfast buffet, and the servers are very nice especially their manager Alyssa who always checked ... Read more
Submitted on 20-07-2016
I used to really enjoy staying at a Crowne Plaza. They always seemed a step above, however, the last few I have stayed in have been disappointing (Little Rock, Houston, Miami). The rooms are just OK, and need updating. Most Holiday Inns have better appointed rooms now. They charge a ridiculous price for breakfast or just coffee ($19 in Miami, and $3 for a cup of coffee, no refills), while HI has free breakfast. They charge $20/day for self-parking, which is absurd. You should be able to pa... Read more
from Port Orange, Florida
Submitted on 21-07-2016
Front desk was very attentive and immediately had a room available upon arrival. I stayed in a suite and was very pleased how clean the room was. Housekeeping did a really good job getting our room together. I had one little issue with a stain on my blanket and housekeeping immediately came to the room, stripped the bed, and replaced with all new linens. They were even so kind to send up a fruit platter for my inconvenience. They went way and beyond to make my stay as enjoyable as possible. T... Read more
Submitted on 21-07-2016
Typical old airport hotel... Don't expect a lot then u will be ok. It needs renovations. Is very noisy from both inside as everything that happens outside. But it is a few minutes from the airport. Sleep here for a few hours for a cheap rate and u will be ok. Some of the staff are very friendly and willing to help, we on the other hand experienced the complete opposite and was at the point to walk out.
from England, United Kingdom
Submitted on 26-07-2016
The location of this hotel was fairly central, and had a lot of local amenities nearby, service was ok, the room was fine, there was a shuttle bus to take you to the dolphin which stopped at quite a lot of other hotels so it took longer than usual . the return journey was either in 30 mins or 2 hours. the hitel had a bus that takes u too the airport.
from Florence, Oregon
Submitted on 27-07-2016
This is one of the best Crowne Plaza Hotels I have ever stayed at. This property is every bit as nice as any major brand hotel property. I noticed that all areas of the hotel have been completely remodeled with everything new. The air conditioning is quiet and effective. Lots of great TV selections on a larger flat screen than most hotels offer. Wifi was reliable. Bed and bedding are great. My only complaint is that my outer windows were dirty and streaked. Ground transportation to and from... Read more
Submitted on 30-07-2016
Enough said with the qualification. The hotel has confortable rooms and accomodations. The hotel also offers an amazing breakfast (lots of fruits and soy milk!) and has an outstanding gym. The people who work here are really nice. Also, it is very nearby the dolphins mall and about half an our away from the coral castle.
from Hinckley, United Kingdom
Submitted on 31-07-2016
Room and hotel decor is nice..quite smart and fairly modern (typical Floridian) Bathroom does need updating though. Ate at hotel restaurant..lovely food and really friendly staff. Had a philly cheesesteak and chicken tenders meals plus two beers. Came to 50 dollars which the was very reasonable! (Huge portions) Negatives: had a bath and the view of the toilet rim from there was pretty grim..hadn't been cleaned properly! Eww! (See photo) Coffee machine in room was missing the filter basket/tr... Read more
Submitted on 03-08-2016
Room: clean, confortable, good bath with thick towels, but no frigobar.. The breakfast was OK, with several options; the gym was excellent; the pool could be better: modernized. The shutle to the airport was a plus.
from Orlando, Florida
Submitted on 04-08-2016
Arrived with a large group checking in one night prior to MIA flight. Apparently lightening had fried the door key and door lock system making room access extremely difficult. Management, security, front desk, engineering had all hands on deck trying aggressively to get customers into their rooms. Many did not receive keys and we required security escort to open the doors. All staff was friendly and apologetic for the difficult situation. Management provided free drinks which was much appreciate... Read more
Submitted on 08-08-2016
We stood at the Crowne Plaza for a family wedding in Miami. The Hotel was clean, had great service, and the staff was friendly and accommodating. We needed a refrigerator for our daughter who still drinks a bottle at night and they did not hesitate to send it up immediately free of charge. The breakfast buffet was a little costly for the regular fare, however, it was convenient and the service staff was amazing. Dora and Blanca in the restaurant were so sweet and played with our toddler while w... Read more
from Philadelphia, Pennsylvania
Submitted on 08-08-2016
I have stayed at a many airport hotels. I was surprised at the Crown Plaza. Very near airport with shuttle ride about 5 minutes at most. Pleasant receptionist at late night and was surprised at the security to get to room. You had to swipe your room key to get elevator to recognize you. Awesome. Room very clean and quiet. Great for my overnight for early departure next morning. Breakfast was hot and fast.
from Long Beach, New York
Submitted on 12-08-2016
Not the newest property, but well maintained and clean. It's location is perfect if you have some business around the airport, poor just waiting for your connecting flight. On the first day was a little misunderstanding with the shuttle pick up, we had to wait an hour for the bus. The second day all pick ups were on time. My was very comfortable and clean for my short stay. I also had the breakfast Buffett, which was very good. Received exceptional service from the two ladies who worked du... Read more
from FL
Submitted on 16-08-2016
I stay here regularly for business and am satisfied with hotel. It's in good condition, quiet, close to airport. There's a nice gym and a full kitchen downstairs of you get hungry. Also, a big plus for me is that it's across the street from one of my favorite Cuban restaurants that serves the best cafe con Leche in the world. What really makes this place special, and the reason for my 5 stars, are the people who work there. They're all sweethearts and treat me like family, making my stay a lit... Read more
from Sharpsburg, Maryland
Submitted on 24-08-2016
OK, so it's an airport hotel. On the plus side, the shuttles are efficient and frequent, the bar drinks are large and reasonably priced, rooms are clean, it has a nice rooftop fitness center (air-conditioned) and outdoor rooftop swimming pool. Also there are many good restaurants and a movie theater within walking distance. Tip: skip the breakfast buffet and cross the street for breakfast at Latin Café 2000. Better coffee and food at half the price.
from New York City, New York
Submitted on 31-08-2016
My Hubby and I stayed here on an overnight heading to Bermuda. It was in a central location. A nice Cuban restaurant directly across the street. There are other eating options although we are there for lunch and dinner. Room was comfortable and free transfer to airport was a plus.
from Little Cayman
Submitted on 02-09-2016
This is ideal for a quick one or two night stay between flights. Rooms and bathrooms spotless. Great mojitos in the bar downstairs and efficient and reliable airport shuttle. Just about to book my next stay for a night in October!
from LA, CA
Submitted on 04-09-2016
Super clean. Well furnished rooms. Easy check in. The reliable shuttle bus comes by often. The friendly staff impressed us the most. Pretty good location, as it is near restaurants (I recommend the Latin Cafe 2000 across the street) and a KMart and CVS if you need to buy anything.
from Fort Wayne, Indiana
Submitted on 07-09-2016
Clean room and bath. Easy check in. Ample parking. Excellent bus shuttle service to and from the airport. $15 if you take a taxi. The food service did not look appealing so we went down the street to a local steakhouse called the "Herford". Good food. Interesting place. Seemed to be a Cuban time capsule. Live music. I would go again.
Submitted on 09-09-2016
My stay here, for three nights, was very pleasant. The front desk attendants were really nice and Dora from the restaurant was very accommodating! I really wish I could remember the one lady's name from front desk. She said she was from the islands and we had a discussion about salt water. Anyway, she was very nice and accommodating as well. Overall, the service was great and the cleanliness was superb
from San Antonio, Texas
Submitted on 21-09-2016
The hotel itself seemed really old but it was very clean. The front desk area smelled wonderful so I can't complain there at all and the employees were very friendly. The hallways seemed to have been updated, as well as the bedroom. However, they forgot about the bathroom. It was very dated and had rust stains in the tub.
from Ridgefield Park, New Jersey
Submitted on 23-09-2016
I have stayed here a number of times over the past 3 years. The hotel is extremely well kept. Check-in is quick and convenient. The front desk staff is friendly and top- notch. The shuttle service to the airport is on-time and efficient. The location is great for dining and shopping. If I could give six stars, I would. I look forward to staying with you again
from Oak Creek, Wisconsin, United States
Submitted on 23-09-2016
So I really wanted to give this hotel two Stars but in some aspects I could see that management was trying to make changes. I have the sense that Crown Plaza's don't have the largest budget with which to make improvements but this is the first Crowne Plaza I've stayed at and I have stayed at quite a few where management was trying to do what they could for example: there was an antiseptic hand wipe on top of the remote, because your remotes have been shown as a location of lots of germs. Also on... Read more
from Merritt Island, Florida
Submitted on 28-09-2016
This is my second visit to this property. Located a short distance from MIA and close to a couple nice restaurants. Clean and comfortable, staff is friendly and attentive. The bar serves a nice meal with a fairly standard menu. I had the fish sandwich twice and was not disappointed. Pool is comfortable with a good size area and a small workout room nearby. Given the highly competitive area this hotel ranks in my top 3...Give it a try...
from Naples, Florida
Submitted on 28-09-2016
Check in under 45 seconds,so check out,room clean, a lot of cushions, the restaurant( burger and ribs) excellent,and really hot!not Luke warm!super,the drinks poerferctly mixed the breakfast could be a bit better but still 4 points!will bye back!
from Manchester, United Kingdom
Submitted on 04-10-2016
Nice clean modern hotel , great for stopover , bedroom large with plenty of wardrobe space , nice room , didn't have any inside noise , but noise out side due to being on the flight path , didn't eat here but good restraunts close by and a Starbucks in the Marriott
from Poole, United Kingdom
Submitted on 04-10-2016
We checked into the hotel and met Derrick on the front desk. He was absolutely amazing and went well above the call of duty. He gave us a room upgrade so we had a jacuzzi on the balcony, recommended and booked a table for us at the most fantastic restaurant called The Drunken Dragon -certainly a must do on any Miami trip. He was just so helpful we cannot thank him enough. The rooms are lovely and decor is modern but well thought out. We will certainly be back. Thanks for an amazing stay,shame it... Read more
from Boston, Massachusetts
Submitted on 05-10-2016
I recently went to Miami to go on a cruise and stayed at this Great place. Rates very affordable including breakfast. Rooms are spacial and bathroom s even bigger. Very!!!! Clean !!!! Nicely appointed. Proximity within airport and port for cruise perfect. Free shuttle from Miami international. Back at the hotel, check in with the ultra friendly and professional Franciena. Then pop over to their bar and look for Gloria( tell them mark said hello) these two women made my stay effortless and extr... Read more
from Trevose, Pennsylvania
Submitted on 08-10-2016
Every experience here was wonderful! Our stay was during hurricane Matthew. Driving here was very stressful and at the last minute we continued all the way down to Miami and was able to add on two extra days to our stay to ride out the storm. Nothing bad to say! We will keep this in the back of our heads for later trips. The morning breakfast staff was great especially Gloria. Anything we wanted they would get for us. Overall the hotel was clean and comfortable.
from Dover, Delaware
Submitted on 11-10-2016
We had booked this room as a pre-cruise hotel stay for 1 night. The hotel staff was fantastic and the room was comfy and cozy. We felt very welcome. We will recommend this hotel to anyone wishing for a great night sleep before their cruise
from Perth, Australia
Submitted on 12-10-2016
This was a welcome place to stay at. Close to several eating options from budget to restaurant dining. The rooms were large and beds comfortable. The breakfast was varied and the hot part cooked fresh for you on ordering. Staff at the desk friendly. In all a great value place to stay near the airport.
from Topeka, Kansas
Submitted on 15-10-2016
The location was selected and booked for us by Go Next, a tour company, because Miami was our departure point and people from several States were meeting in preparation for departure. We arrived about 6:00pm and immediately attended an orientation meeting for my tour group, so we didn't check in until after 7:00pm. The orintation meeting was in a large meeting room. Water was provided. Round tables were covered by white table clothes. A reception hosted by the tour company followed in an adjoi... Read more
from Atlanta, Georgia, United States
Submitted on 22-10-2016
The rooms are pretty standard for a Crown Plaza. The hotel breakfast is good a complete with friendly staff. The bar/lounge staff are great as well. I had a bartender remember my name/face after having been only one time. The food is good and they're very accommodating when it comes to special orders. The prices are a bit high, but not outrageous. The airport transportation runs frequently and efficiently. The only problem with this place is that the location on LeJune road can make access from ... Read more
from Tucker
Submitted on 29-10-2016
The Crown Plaza Airport in Miami is a fine place to stay. Nice rooms, friendly staff. Food in their pub is very expensive ($5 per "side" such as cold slaw when ordered with a meal!). Comfortable meeting rooms. Clean. The only difficulty is getting a shuttle; they are scheduled each 20 minutes but I had to call the hotel after waiting 35.
Submitted on 03-11-2016
We stayed here to transit early next morning. It was 15mins free shuttle ride from the airport so very convenient. Hotel room was spacious. The bed was amazingly good. We had a good sleep in between our trip. We would like to come and sleep in that bed:) ????????????1???????????????????????????????? 空港????????????????20???????????????????便???????? ?????????????????????? ????... Read more
from El Cerrito, California
Submitted on 10-11-2016
Over the last 15 years or so, this has been the place I usually go to when I'm in Miami. In October, 2016, I came here to spend a night before and after a trip in the Caribbean. As has always been my experience, the hotel is clean, the staff friendly, and the convenience to the hotel really cannot be beat. A special shout out to Gloria and her team working the dining area. We arrived here in the late afternoon after a very long, cross-country flight. She made my wife and me feel welcome and ... Read more
Submitted on 12-11-2016
The hotel was ideally situated close to the airport. The room was large, clean, bed comfortable and linen and toiletries provided were excellent. There was a good view over the Miami skyline and it was not noisy. There was free wi-fi, a fridge, coffee making facilities and a large screen TV. We had been upgraded (I don't know why but possibly because their pool was under maintenance and could not be used). There was a charge of 15$ for parking the car (which is quite normal in US) and the conti... Read more
from Toronto, Canada
Submitted on 13-11-2016
The hotel itself is conveniently located by the airport. The room wasnt cleaned properly upon arrival, dust everywhere and also moldy. The gym has very good equipment, pool is dated didnt go in it but the sign stated it would be renovated. The breakfast staff was very attentive, the selection not that good but not expecting much from the airport menu. Overall had an incident in the hotel which resulted in an injury the handling of the situation was very very poor, i was on the phone with IHG mem... Read more
Submitted on 14-11-2016
Just stayed en route from sea port to airport and highly recommend. The reception staff were very helpful. The staff in the bar and the restaurant were all so friendly and welcoming and looked after us so well, especially our waitress Gloria. Our room had everything we needed and was attractive and comfortable. We enjoyed the roof garden and pool too. The free airport shuttle was an added advantage. Would definitely stay again.
from Queens, New York
Submitted on 16-11-2016
I normally do not take the time to write customer reviews, but felt compelled to take a moment after I reflect on the wonderful weekend I had during my stay at the Crowne Plaza. Everything about my stay was amazing. The location, the breakfast, the cleanliness of the room, the extreme comfort of the bed/pillows ?? all of those things alone were great. Additionally, the customer service was OUTSTANDING. One of them was very helpful and friendly. She??s very professional. She has the most amazin... Read more
from Cincinnati
Submitted on 20-11-2016
A group of us stayed at the Crowne Plaza Miami Airport hotel prior to a 7 night cruise. Our experience was amazing from the moment we checked in, to the moment we checked out. Their Guest Relations department were professional, courteous and demonstrated a willingness to help. The rate included a nice hot buffet for breakfast. The rooms were spacious, well stocked and very nice. There was a nice deck top swimming pool and a nice sized fitness center. The hotel offers rooms with pool access... Read more