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Imperial Swan Hotel & Suites

Lakeland, FL, US (LAL)

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Hotel Specials
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Based on 160 reviews
Room & Rates
Royal Room, 2 Double Beds

Royal Room, 2 Double Beds

2 Full Beds
Overlooking the city

Layout - Living room and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
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Royal Mobile Home, 2 Queen Beds

2 Queen Beds
Layout - Living room and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
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Executive Suite, 1 King Bed with Sofabed

Executive Suite, 1 King Bed with Sofabed

1 King Bed and 1 Full Sofa Bed
Overlooking the city

Layout - Living room and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

2 Queen Beds
Overlooking the city

Layout - Living room and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Suite, 1 Queen Bed

Suite, 1 Queen Bed

1 Queen Bed
Overlooking the city

Layout - Living room and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Royal Room, 1 King Bed

Royal Room, 1 King Bed

1 King Bed
Overlooking the city

Layout - Living room and sitting area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Bathroom - Private bathroom, deep soaking bathtub
Practical - Sofa bed, free local calls, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Imperial Swan Hotel & Suites
4141 S Florida Ave, Lakeland, FL US 33813

Rooms
Make yourself at home in one of the 168 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Amenities
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, wedding services, and a television in a common area.

Dining
Enjoy a satisfying meal at a restaurant serving guests of Imperial Swan Hotel & Suites. Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary continental breakfast is served daily.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

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Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 25.00 per stay
  • Pet fee: USD 25.00 per pet, per stay
  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per stay
  • Facilities fee: USD 4.99 per accommodation, per day and includes use of:

  • - Fitness facilities
    - Sauna
    - Swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 4.99 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Pool access
  • Spa access
  • Fitness center access
  • Nearby fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • Faxes
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Complimentary Coffee
  • Conference Rooms
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Lounge/Bar
  • Outdoor Pool
  • Poolside Bar
  • Sauna
  • Shuttle To Airport (surcharge)
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 160 reviews
from Rochester, NY
Submitted on 18-03-2016
My Friend and I were taking a spur of the moment trip to Lakeland for the Florida Jets event. We called from the road and were able to book a pair of rooms from Nick at a very reasonable rate for two nights. Check in went smoothly and it was apparent that this hotel was a survivor. The hotel showed its age but was clean and well maintained. My room was customary to what I would have expected for this rate. The room was clean and equipped with a refrigerator, Microwave and TV, as well as a clock... Read more
from New Smyrna Beach, Florida
Submitted on 26-03-2016
We traveled to Lakeland for our nephew's wedding and stayed overnight at this hotel. While it is an older hotel, the room was clean & comfortable and the location was great! We were within walking distance of several good restaurants. The staff was friendly & helpful. The hotel did have a continental breakfast but it was not the best.
from Cold Spring, New York
Submitted on 21-04-2016
Older hotel. Needs work. Staff was good. Breakfast needs to be upgraded. Able to walk to some good restaurants. Bedroom was adequate for sleeping and fairly clean but they need to be upgraded. Liked the hot tub area.
from
Submitted on 25-04-2016
After finally getting into our rooms and noticing that the GM was aggravated at having to confirm that our room was an adjoining room I wanted to leave. They wanted me to sign paperwork without knowing what it said and got annoyed when I asked if someone to tell me what I was signing. The writing was so small that I could not see with or without my glasses My room was dirty and in need of repair. My first thought when I read that I would be charged for room keys followed by looking at my roo... Read more
from Orlando, Florida
Submitted on 23-05-2016
The hospitality was noteworthy; From the front desk, the housekeeping staff and the banquet manager. Even the general manager took the time to meet with us. I was the person in charge for an event we held at this location. They have plenty of meeting space. I recommend if you're going to have an event that you do a careful on site inspection. If you do select the property you can count on being well taken care of and the staff being responsive. Also a big plus is that the shower temperature stay... Read more
from Florida
Submitted on 03-06-2016
While the staff was friendly and efficient, the hotel is dated and doesn't feel very clean or necessarily safe. I actually went to KMart down the street and bought sheets to use instead of the ones that were in the room. We got back to the hotel around 10 after KMart and dinner and the bar patio area, which is at the front of the hotel, next to the front door, was overflowing with people. I didn't feel terribly safe in the environment with my 14 yr old son as it was just the 2 of us staying... Read more
from The Villages, Florida
Submitted on 06-06-2016
Our room was on the fifth floor, right over the live band that played off to the lobby. You were able to hear the beat of the music without a problem. Our beds had 2 different white cotton spreads, mine of which needed laundering. The blankets on on queen size beds had to be some 20-30 years old (like OD blankets from WWII). I was told by our friends with a king size, that was not their case. Leftover food from the previous guest was still in the fridge. The phone did not work and was not fixed ... Read more
from
Submitted on 13-06-2016
I am pretty new to this but I thought why not promote when I receive great service? That is what me and my family got here this past weekend. I was in town for a huge family reunion and honestly I was a little nervous since reading some of the reviews. I was very happy. We had 3 rooms booked from Fri-Sun with 1 being a suite. The beds were so cozy and the suite was big so that my family could spread out. The housekeepers were funny and friendly. The staff at the desk were so accommodating and ve... Read more
from Jacksonville, Florida
Submitted on 12-07-2016
Stains all over the mattress boxsprings. Rust around bathroom door frame and light fixtures. Hair on bathroom floor. Stains on carpet and curtains. Sign stated that the hotel was undergoing renovations, however, it appeared that only hallways were being renovated. Peeling wallpaper, carpet stains in hallways. The bottom of the pool was crumbling apart. Stains on pool chairs. This hotel, motel really, needs a serious cleaning and room renovations completed.
from Ellesmere Port, United Kingdom
Submitted on 12-07-2016
I have stayed here for the last 3 years when I visit Lakeland for a hobby event. I have seen improvements in the 3 years - the hotel is basic and functional, however, it is good value compared to others in the area.
from
Submitted on 14-07-2016
We have been hosting meetings at The Imperial Swan for years! They have always taken great care of us. Nick Benton does a great job of making sure the meet all of our needs! I would highly recommend hosting an event or party at The Swan.
from Orlando, Florida
Submitted on 19-09-2016
stained box springs, soaked carpet near A/C unit, bugs in sink and crawling out of overflow drain. I would have left, but all other hotels were booked so asked for another room. Front desk manager said sorry and discounted the rate and put me in another room, but didn't seemed concerned about the issues. the last night I was there, someone banged on the door at 11:45 PM. I called the front desk to see if they sent someone to my room for some reason and was told 'no'. I told her I wasn't expectin... Read more
from Lakeland, Florida
Submitted on 27-09-2016
This is by far one of the worse hotels I have ever stayed in. We checked in on a Friday, with our luggage and our dog. From the very beginning, Denise (a front desk employee) could not find our reservation, however, once she did we were checked in and were handed a room key to the third floor. Once we got to our room, we were greeted by the smell of smoke but we just assumed that we were given this room because we have a dog. Next, we walked into the bathroom and noticed the tub was filthy and o... Read more
from
Submitted on 30-09-2016
This is by far the worst hotel I have ever stayed in!!! The carpets in the halls were damp, the beds and chairs were soaked, and the fifth floor reeked of weed! We had to ask for a humidifier so the beds would dry out. The place seemed like they were more interested in their bar, than in the hotel service! Three of the four of us got sick from the damp beds, and the horrible smells of the bedroom and hallways. I would not recommended anyone to stay at this hotel ever! That being said, the walls ... Read more
from
Submitted on 07-10-2016
We had to evacuate due to Hurricane Mathew. The hotel staff was amazing!!! They truly seemed to care about our well-being. It was affordable, a good location, and had basic amenities. It's nothing fancy, but it's a place to lay your head. There is a pool and a hotel bar. They have a free basic breakfast. It did the trick for our family. We felt safe and warmly welcomed. Thank you hotel Imperial Swan.
from
Submitted on 08-10-2016
The Imperial Swan was very accommodating to our family during our recent stay during Hurricane Matthew. We really appreciated that you allowed us to bring our pets during this difficult time and were so welcoming to all of our team.
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