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The Westin Key West Resort and Marina - Key West

Key West, FL, US (EYW)

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Based on 2085 reviews
This Luxurious resort offers service, style and class that one would expect from a AAA 4-Diamond Award Winning Resort.
Room & Rates
One Bedroom Suite - The Westin Key West Resort and Marina - Key West - 1

One Bedroom Suite

Two queen sized Heavenly Beds with plush linens reflecting Key West decor complimented with partial ocean views. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
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1 Bedroom Ocean Front - The Westin Key West Resort and Marina - Key West - 2

1 Bedroom Ocean Front

King sized Heavenly Beds with plush linens reflecting Key West decor complimented with partial ocean views. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
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1 Bedroom Suite Ocean Front King Bed - The Westin Key West Resort and Marina - Key West - 3

1 Bedroom Suite Ocean Front King Bed

King sized Heavenly Beds with plush linens reflecting Key West decor complimented with partial ocean views. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
Hide room details
1 Bedroom Suite Ocean View King Bed - The Westin Key West Resort and Marina - Key West - 4

1 Bedroom Suite Ocean View King Bed

King sized Heavenly Beds with plush linens reflecting Key West decor complimented with partial ocean views. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
Hide room details
1 Bedroom Suite Ocean Front Two Queen Beds - The Westin Key West Resort and Marina - Key West - 5

1 Bedroom Suite Ocean Front Two Queen Beds

Two queen sized Heavenly Beds with plush linens reflecting Key West decor complimented with partial ocean views. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
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Two Bedroom Suite 2 Queen Beds - The Westin Key West Resort and Marina - Key West - 6

Two Bedroom Suite 2 Queen Beds

Two queen sized Heavenly Beds with plush linens reflecting Key West decor complimented with partial ocean views. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
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Standard Room Accessible King - The Westin Key West Resort and Marina - Key West - 7

Standard Room Accessible King

One king sized Heavenly Bed with plush linens reflecting Key West decor complimented with either a Garden or Pool view. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including Bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
Hide room details
Standard Room Accessible 2 Queen Beds - The Westin Key West Resort and Marina - Key West - 8

Standard Room Accessible 2 Queen Beds

Two queen sized Heavenly Beds with plush linens reflecting Key West decor complimented with partial ocean views. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
Hide room details
Standard Room Accessible King - The Westin Key West Resort and Marina - Key West - 9

Standard Room Accessible King

One king sized Heavenly Bed with plush linens reflecting Key West decor complimented with either a Garden or Pool view. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including Bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
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Partial Ocean View Guestroom - 21 Day Advanced Purchase

Partial Ocean View King

One King Bed. Complimentary wireless Internet access keeps you connected, the iPod docking station makes it easy to listen to your own music, and cable channels are offered. Request an in-room massage. A coffee/tea maker is provided while a refrigerator can be requested. You will have bathrobes, complimentary toiletries, and a hair dryer. Climate control, air conditioning, and a ceiling fan are among the conveniences offered. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
Hide room details
Traditional King - The Westin Key West Resort and Marina - Key West - 10

Traditional King

One king sized Heavenly Bed with plush linens reflecting Key West decor complimented with either a Garden or Pool view. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including Bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
Hide room details
Partial Ocean View 2 Queens - The Westin Key West Resort and Marina - Key West - 11

Partial Ocean View 2 Queens

Two queen sized Heavenly Beds with plush linens reflecting Key West decor complimented with partial ocean views. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
Hide room details
Traditional 2 Queens - The Westin Key West Resort and Marina - Key West - 12

Traditional 2 Queens

Two queen sized Heavenly Beds with plush linens reflecting Key West decor complimented with partial ocean views. Flat screen TV with full cable. Multi-line telephone with voice-mail. Coffee/tea maker with Starbucks coffee and in room minibar. Spacious Heavenly Shower with Westin Signature bath amenities including bathrobes, and daily housekeeping. Hair dryer, air conditioning, iron/ironing board, and radio alarm clock. In-room safe, work desk, data port and weekday newspaper. All rooms are non-smoking.

Westin Key West Resort and Marina Guest Perks:
  • Free Wireless Internet Access
  • Heated Outdoor Pool and Jacuzzi
  • Coffee Maker with Starbucks Coffee
Hide room details
The Westin Key West Resort and Marina - Key West
245 Front Street, Key West, FL US 33040

Location

The Westin Key West Resort and Marina is ideally located in ``Old Town`` Key West on the waterfront, one block from fabled Duval Street and next to the infamous Mallory Square.

Why Stay Here

The Westin Key West Resort and Marina has been awarded the exquisite honor of carrying a 4-Diamond Rating every year since 1999. There is absolutely no stress in Key West and the Westin Key West Marina and Resort makes every attempt to keep your vacation stress-free. Dock your boat at the on-site marina and petal around the island on one of the bicycle rentals available at the front desk. There`s local area transportation that is offered directly through the hotel for those days you want to rest your legs. The On-site Restaurants provide guests with dining and 24-Hour Room Service as well as poolside meals and drinks. Bistro 245 and Latitudes offer mouth watering dining for breakfast, lunch and dinner. With enchanting beachfront and spectacular harbor views. This beautiful Westin decorated with soft tropical colors to provide and authentic feel of the Key West Island.

Resort Details

The Westin operates one of the country`s largest private ports, welcoming cruise ships and their guests from around the world. Those who are seeking a vacation experience that includes health and fitness can enjoy various options at the Westin such as an outdoor heated pool and Jacuzzi, 24-hour fitness room and massage studio. The Spa at Sunset Key, located at the Westin`s sister property, provides authentic, memorable experiences on a secluded island getaway delivered with care by skilled therapists. Each spacious treatment suite features a full bathroom with pre-stocked sundries, where guests can prepare for their services and shower and dress afterward, in complete privacy. Just when you think your times is almost over, guests are presented with a glass of refreshing tropical fruit-infused water to enjoy while relaxing on individual suite patios surrounded by lush, tropical island vegetation allow guests to relax in complete seclusion.

Westin Key West Resort and Marina Guest Perks:
Free Wireless Internet Access
Heated Outdoor Pool and Jacuzzi
Coffee Maker with Starbucks Coffee

Accommodation Details

All rooms are exceptionally decorated with warm tones and beautiful contemporary furniture making your home away from home truly inviting. After watching infamous sunsets, breathe free in 100% Non-Smoking rooms and lose yourself in the plush Signature Westin Heavenly Beds. Watch your favorite shows and keep in touch with friends and family with the Complimentary Wireless Internet from your generous comfortable work space. Enjoy Complimentary Starbucks Coffee every morning from your coffee maker while planning your daily excursions. The Westin Key West Resort and Marina spoils guests with Westin Signature bath amenities including their plush Westin Bathrobes. With all the comforts of home plus the extra touches of the Westin Key West Resort and Marina, your stay is sure to be stress-free and memorable.

IMPORTANT INFORMATION

Please note: A daily $25USD plus tax room resort charge will be charged on all reservations. This charge covers unlimited local and toll-free phone calls; wireless high speed internet; hotel lobby refreshments including Starbucks brewed coffee and fresh Florida orange juice in the mornings, and virgin mojitos in the afternoon; bottled waters in guest room and on arrival and check-out; in-room umbrellas and ponchos for use during the few days with liquid sunshine; use of two bathrobes and matching slippers in all guest rooms; pool towels for all watersports activities as needed; and poolside refreshments daily including fresh fruit kabobs and popsicles and iced towels. We will even polish your sunglasses for you. The resort charge also includes concierge service, in-room safes, in-room coffee service, and 24- hour access to Business Center and Fitness Center.

AMENITIES:
  • 24-Hour Front Desk
  • AAA Approved
  • ATM Machine
  • Babysitting (+)
  • Banquet Facility
  • Beauty Shop/Salon (nearby)
  • Boat Dock
  • Business Center (+)
  • Business Services
  • Cafe
  • Car Rental Desk
  • Coin Operated Laundry
  • Complimentary Coffee
  • Complimentary Use of Bathrobe and Slippers
  • Concierge Desk
  • Currency Exchange
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fine Dining
  • Fitness Facility
  • Free Local Calls
  • Free Morning Paper
  • Free Wi-Fi
  • Gift Shop on Property
  • Guest Activity Desk
  • Handicap Services
  • Heated Pool
  • Honeymoon Amenities
  • Ice Machine
  • Interior Corridors
  • Jacuzzi/Hot Tub
  • Kids Stay Free (Based on Age)
  • Lounge/Bar
  • Massage Therapist (+)
  • Multilingual Staff
  • On-Site Check In
  • Outdoor Pool
  • Parking
  • Parking (Fee)
  • Pet-Friendly
  • Pool Area Bar
  • Public Internet Access
  • Restaurant
  • Retail Stores
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Shopping
  • Sun Deck
  • Tiki Bar
  • Wake-Up Service
  • Wheelchair Access Elevator
  • Widescreen TV
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2085 reviews
from Cincinnati, Ohio
Submitted on 18-05-2016
The facility is first class all the way; from your room to your choices of restaurants and of course the famous Key West Sunsets. The upstairs bar was the perfect place to people watch, have a great drink and still have the perfect view of the sunset.
from Philadelphia, PA
Submitted on 21-05-2016
The Westin is located on the water by the Sunset Dock. Walking distance to the best part of town. Outstanding staff, great amenities. Our favorite place to stay. Have been coming here for over 15 years and always have a great experience.
from Pittsburgh, Pennsylvania
Submitted on 22-05-2016
I recently got married at the Westin Key West Resort. The ceremony was at noon on the Pier with brunch on the sunset deck immediately following. It was PERFECT! Everyone was raving about the food, the venue, the rooms. The staff could not have been better. We stayed in a suite and it was very comfortable. The downfall of the suite was the bathroom. There is plenty of room to expand the bathroom so that the door doesn't open into the bathroom and take up a majority of the space. The downf... Read more
from Orlando
Submitted on 22-05-2016
It's been a while since I have stayed at a Westin, not by choice, just have not had the chance. I had seen the Key West property many times while in town for a long weekend or a quick off the cruise ship visit. It was in the perfect location for any stay. We decided to do a spur of the moment and I mean drive 6 hours south with no place to stay moment. I suggested we try this location. And all the party could not decide. Well after circling the key for about 4 hours. And stopping by 2... Read more
from
Submitted on 24-05-2016
My girlfriend and I stayed at this property for a long weekend on May 20‚??23, 2016. Situated on the western shore of Key West, next to Mallory Square and within a stone's throw from Duval street and the Truman Little White house, the Westin Key West Resort & Marina enjoys a prime location within walking distance of literally every single place that we visited during our stay. This SPG Category 6 resort features nicely-appointed rooms, helpful and friendly staff, a fitness room, limited spa serv... Read more
from
Submitted on 30-05-2016
This was a great place to stay. Loved being so close and near so much fun things. I was a little sad bc I paid extra for oceanfront and I got the side of the ocean with boats. Oceanfront to me is just right there in front of the ocean. I went to the spa and had an amazing time and the westin was amazing and I would stay here again
from Massachusetts
Submitted on 30-05-2016
We have always stayed at the Hyatt when we visit Key West, but this time we decided to try the Westin as it was a bit cheaper and I was able to book an oceanfront room. At check-in I was informed that we were upgraded to a suite, which meant that our room had a separate room with a couch and second TV. This was a nice surprise as we were traveling with a three month old so we were able to keep him in the living room so he could sleep. Yay! The entire room itself was plenty big with a beautiful w... Read more
from Congleton, United Kingdom
Submitted on 31-05-2016
We stayed for a couple of nights in a 2 bed suite with what I can only describe as amazing views. We requested sea views and certainly got them, we had 3 balconies all looking directly over the harbour the perfect place for the wonderful sunsets. The suite was spotless with 2 great bedrooms and very large bathrooms. The hotel is made up of two building ourselves being in the original building, the swimming pool and restaurants in the other section of the hotel. Overall a good hotel with no compl... Read more
from Fenwick Island, Delaware
Submitted on 02-06-2016
We stayed at this beautiful hotel for one night after taking the Key West Ferry from Ft Myers. Our room was wonderful and we were upgraded to a large suite overlooking the pool as we are SPG Gold Members. The staff was helpful with direction and very friendly! This is probably one of the best hotels for location in Key West. It is located right next to Mallory Square ( A fun place to watch the sunset) and a short walk to Duval Street! We even walked to Louis Backyard for Brunch on Sunday Morni... Read more
from
Submitted on 18-06-2016
This is probably the fifth or sixth time at the Westin over the past 10 years and about time that I write a review. Westin tends to be on the top of my list as a business traveler and as a consequence always a consideration for pleasure travel. On this trip, we traveled with our dog and Westin is VERY pet friendly. As expected, we were received warmly and our dog even more warmly. The room faced the gulf/ocean....which gave us a fantastic morning and sunset view. Rooms are what you expect f... Read more
from Florida
Submitted on 19-06-2016
Our first stay, definitely not our last. Well priced ocean view, cruise ships, coast guard, sunsets, sunset key. Wow! We are especially grateful that you allow cats. We take our son everywhere, and he is by far cleaner than any dogs! Thanks for this outstanding benefit. We will be back in September or so.
from
Submitted on 20-06-2016
Located right next to Mallory and only 1 block away from Duvall St, this is a perfect place to stay at Key West. The staff is super friendly. The front office also provides fresh orange juice in the am and virgin mojito in the afternoon. We stayed in an ocean view room facing the pool on the 3rd floor. I can't complain about the gorgeous sunset in the evening either. It's all perfect. Lots of dinning/shopping option right at the resort by the Marina. You can also make dining arrangements at... Read more
from Paramaribo, Suriname
Submitted on 21-06-2016
This was one of the recommendations we received so we tried it for a party of nine. The servers were extremely accommodating in seating arrangements without a reservation. Disappointingly, the meal service was extremely long. However, we all enjoyed the meals as our orders were correct and spot on.
from Connecticut
Submitted on 21-06-2016
I booked this hotel and paid for a full ocean front room. What I got was a room that views a cruise ship! A cruise ship is going to be docked here 2 out of the 3 nights we are here. I called the front desk and there was nothing they could do. I booked this hotel and paid for an ocean front room based in reviews.... To say I am sooooo disappointed and disgusted is an overstatement.
from Cleveland, Ohio
Submitted on 26-06-2016
Location is tough to beat, just off of the main drag on Duval and near Mallory Square. Disappointed by the room and amenities. WiFi and cable signal were choppy and inconsistent, there was a mini bar sign but no minibar, couldn't use balcony because of noise from AC. Definitely not up to the level I've come to expect from a Westin.
from Austin, Texas
Submitted on 26-06-2016
The hotel is in the best location in Key West. The Sunday brunch was amazing! We had so much fresh seafood and dessert. The hotel room was nice enough. Huge beds and average finishes. We really appreciated the plentiful free bottles of water as it was very hot and humid during the day. Would definitely stay here again.
from
Submitted on 28-06-2016
We spent 4 wonderful nights here at The Westin Key West. The rooms are clean with nice walk in, tiled showers. The beds are very comfortable. The pool was clean and heated with a nice pool bar and very attentive bartenders. The location is one of the best on Key West. It is right next to the water and close to all the night life. The best of both worlds. The daily views are nice and the sunsets are amazing especially from the second floor bar/viewing deck. Good food is available poolside or at B... Read more
from
Submitted on 29-06-2016
I had the best time in key west and the Westin Resort was a big factor to my enjoyment. The staff were so friendly, the gentleman helping me check in gave me room options so for the first time I felt I had actually had a choice. Not that I ever asked or demanded for a particular room but that extra effort made me comfortable and happy. I booked my room at a last minute but I was able to get a much better rate than my first booking at the Marriott Beachside/front hotel. And I loved the location... Read more
from
Submitted on 29-06-2016
We have stayed in the Westin two times now. Both times we all were very happy. The staff was very helpful. You walk right out in the evenings to the street entertainers and sunset. Free waters and great service. Healthy breakfast options and super helpful valet!
from Waynesburg, Pennsylvania
Submitted on 02-07-2016
Very nice place in an incredible location. To start with only a few steps from Duval Street was great, but literally on the pier to watch the unbelievably beautiful sunsets was fantastic. The staff and facilities were top notch. The room was very large and comfortable.
from
Submitted on 04-07-2016
This was my second visit to the Westin in Key West. The first visit was a quick stop at the end of our honeymoon. Since we had such a good time we knew we would be back. This time we took our first trip with our 7 month old. Since it was our first trip with a baby we were nervous about how to balance eating, getting in the water and naps. The staff at the Westin was extremely accommodating and laid these worries to rest. From Monica at the concierge who helped us plan our trip to Greg and ... Read more
from
Submitted on 04-07-2016
Beautiful room. Lovely area. Right on the thick of things. Right near sunset pier and Mallory square. However, we called for room service at 2 am and I didn't even get a chance to tell them what I wanted. I was told they "ran out of room service" and they offered to give me the number to Dominos. During checkout I complained and they apologized and said that should have never happened. They took 12$ off my bill. The room was over 400 a night and they were too lazy to bring us a ham sandw... Read more
from Neptune Beach, Florida
Submitted on 07-07-2016
I've stayed here several times before and always liked it. Great location. And I am a Westin fan in general. This time the property is failing to impress. We are still here for a few more nights but there have been some misses... We found a pair of men's glasses in the sheets of our bed after check in. How on earth could that have happened if the sheets were changed. That was gross. We were also assured that our reservations had been linked - I'd prepaid for three nights but then ended u... Read more
from Manahawkin, New Jersey
Submitted on 08-07-2016
We celebrated our 40th Anniversary at the Westin Marina in Key West. Our experience from start to finish was terrific! Lobby staff was always friendly. Cassidy was extremely helpful in getting us a beautiful room. We ate breakfast and dinner in the hotel restaurant and the food far exceeded our expectations. We spent a few days on the beach at Sunset Key taking the skiff over and back at the hands of an experienced and charming captain. We didn't get her name but it was a pleasure to see he... Read more
from South Beach, Florida
Submitted on 08-07-2016
I booked this hotel because of the location. I wanted to be close to Mallory Square and the dock to board the ferry for Sunset Key where we had dinner reservations. The following are the Pros and Cons in an honest review: Pros: The price "Summer Savings" rate for an Oceanfront room in Key West was a great deal. The front desk staff, Becky who greeted us, thank you for your professionalism and for the beautiful gift basket of assorted cheeses and the Chardonnay for my birthday celebration, it ... Read more
from Auckland Region, New Zealand
Submitted on 09-07-2016
This hotel is right in the action of Key West but still a nice quiet hotel We stayed for three nights and never used our rental car everything was within easy walking distance.We ate breakfast at the hotel each day and it was consistently good. Also the restaurant is close to the water with a lovely view as was our room.All staff were very pleasant and helpful.I would recommend this hotel
from
Submitted on 10-07-2016
Situated next to Mallory Square and the Art and History museum, the hotel has the best sunset views in Key West. The rooms are nice sized and comfortable. The lobby is small and there can be a line at check-in. Try the bistro 245 at sunset. Good good and even better views.
from
Submitted on 11-07-2016
We were there to celebrate our 25th anniversary. All I can say is the staff were awesome. Shortly after arrival we received Champagne and Strawberries along with a Happy Anniversary note. The room was large, clean and offered direct view of Sunset Key, Mallory Square, the Pool area and absolutely stunning sunsets. Could not ask for better. Thanks Westin! and Starwood for a memorable vacation!
from Miami
Submitted on 13-07-2016
The hotel is perfectly located. It's at the foot of Duval St. There is plenty of hotel parking (this can be an issue in Key West). The hotel is nicely appointed. The rooms are not newly renovated, but they are well kept and maintained. The pool is quite nice, and the hotel sits within the marina, which is very nice. We had Sunday brunch, and it is not to be missed! It was excellent! The staff were all very friendly and helpful.
from Conyers
Submitted on 13-07-2016
After booking a condo in Key West, we were not happy with it and decided to check in to The Westin. This place was very clean, modern, and had many high points. It is on the water, but does not have a beach. It was fun watching all of the boats coming and going every day. The cruise ship(s) does dock here so you will need to check on their schedule before paying more for a room with a view. The hotel is a perfect location to everything Key West has to offer. The room service was amazing as well.... Read more
from Miami, Florida, USA
Submitted on 14-07-2016
Huge property in the heart of Key West near Mallory Square. Their upstairs pool bar/deck offers the best venue to enjoy the famous sunsets!! Beautiful, newer resort property, very comfortable, clean rooms and walking distance to most everything. On site restaurant on the pier ($$$$), surrounded by shoppes, boutiques, marina, Custom House Museum & the city's excitement.
from Miami, Florida
Submitted on 16-07-2016
This was our 2nd visit to the Westin and was booked the day of our visit for a quick 2 night stay. Our check in was okay and got to our Deluxe Partial Ocean view room which is what I booked (no SPG gold upgrades available which is completely fine) to find that my view was of a fence. That is correct, a public walk way and fence. Upon calling the front desk, the desk clerk who had just checked us in places me on hold to see what the manager "could for for us". I told him I just wanted the room ... Read more
from Orlando, Florida
Submitted on 16-07-2016
We stayed in the William T. Duval suite the week of July 4th. The hallways and elevator have a musty smell, and are stifling hot, but they do offer complimentary bottled waters (Dasani) in front of the elevator lobby/ concierge desk. At a glance, the room was perfect! It was clean and smelled great, especially compared to the hallways. 2 bedrooms and a living room, a nice stand up shower, 3 balconies, a beautiful view, a small kitchenette (sink, mini fridge, coffee maker with Starbucks coffee.)... Read more
from Tampa, Florida
Submitted on 18-07-2016
Stayed here three nights and wished we could stay longer. Hotel is nice and not only allows small pets but caters to them. Beds very comfortable. Brought us a dish and mat set and my dog her very own heavenly bed! Check in service was excellent;wait staff at poolside great too. Fridge in our room wasn't working and they were here within 10 minutes with a replacement. Hotel's location can't be beat; in the heart of old town but also quiet. We will be back!
from
Submitted on 19-07-2016
Westin is the best placed luxury hotel in Key West: you can walk on the Duval Street, admire the sunset on the deck, see the Southernmost Point. Breakfast is also good, but the portions are huge ! Multi-storage parking is a plus.
from Port Charlotte
Submitted on 19-07-2016
I gave an average rating primarily because of the view. Otherwise the resort was very nice and clean. We splurged and went for the OCEAN FRONT room (over $400 night). We had never been to Key West before and thought it would be worth the extra money to have a great view........NOPE !!! When we walked into the room, the first thing we did was go to the balcony to see our wonderful view of the ocean. All we got to see was a yacht and a Carnival cruise ship. ( I had sent the resort an e-mail with ... Read more
from
Submitted on 20-07-2016
This hotel was amazing but there were a few hiccups regarding food and beverage. I work for the company and booked a room in my name which you must be at least 21 years old to do. Upon arrival I noticed that I lost my Driver's License. The food and beverage department was not accommodating, despite me working for the company and having a copy of my id emailed to me. My mother ordered one mojito from room service and before being delivered, the manager came up to the room to make sure there was a... Read more
from West Palm Beach, Florida
Submitted on 22-07-2016
Friendly staff, parked our car and never needed it during our visit, clean and quiet and well appointed room, great shops attached to the hotel, every meal eaten here was delicious, spa was excellent, our dog was welcome here, check in was a little sketchy but worked out when the staff appeared.
from
Submitted on 23-07-2016
Stayed overnight here, having travelled down from Fort Lauderdale. Hotel is ideally located for Duval and other main streets that tourists would flock to - with restaurants, historical houses and gift shops all just a matter of minutes away. Rooms were large and spacious with all the amenities you'd expect from a Westin hotel. The pool is nicely situated and there is good pool towels and iced water available there to. The staff are really helpful and friendly and parking (next door) is $22 per d... Read more
from Secaucus, New Jersey
Submitted on 23-07-2016
Location of this hotel is the best. Your right at the foot of Duval street and right on Mallory Square. Every night u can see the sunset which is awesome. You're in walking distance to restaurants and bars etc.
from Stockholm, Sweden
Submitted on 25-07-2016
This hotel is perfectly located if you would like to see the sunset. We had a suit with two bedrooms with an ocean view for two days. I would recommend two nights to allow your self to explore Key West and not just rush in and out. Walking distance to bars and drinks and of course the mandatory Ernest Hemingway museum. Overall a nice hotel but I have two things that we didn't like, first that the air-conditioning or actually all three sounded like a jetplan so we needed to turn them of during th... Read more
from Orlando, Florida, United States
Submitted on 25-07-2016
My wife and I stayed here for two days in July. You couldn't find a better location. We were able to walk to almost all the areas we wanted to see including the Southern Most Point, Duval Street and the Hemingway House. Mallory Square is right next door as is the Aquarium and Mel Fisher museum. There is a covered parking garage next door also. When we come back we will definitely stay here. Cassidy Meadows in the front lobby was outstanding and answered all of our questions. I wish we could have... Read more
from Church Hill, Tennessee
Submitted on 25-07-2016
Fantastic location to many attractions, especially Sunset happenings on Mallory Square! Service was superb, nice bar and pool area, food was excellent! No complaints at all! The rooms were very quiet...a very peaceful vacation!
from Lake Park, Florida
Submitted on 25-07-2016
We wanted near mallory square. The westin is a great location for mallory square activity, sunset viewing, and easy access to duval street. However, i found the cost of the room overpriced. The rooms were comfortable but nothing extravagant. We would have sat out on the balcony but it was too small. The ocean view was stunning but we did most of that from sunset pier. We were on the second floor of the main building..which is seperate and away from the building where you check in and the parking... Read more
from Valley Stream, New York
Submitted on 26-07-2016
Very nice...highly recommended. We watched the sun setting from the second floor deck. Beautiful. Room was very nice and clean, our view was of the pool - delightful. Interesting and pretty sculptures decorate the property - lovely.
from Burbank, California, United States
Submitted on 28-07-2016
Beautiful Property - we had an ocean view room. We walked to everything. the amenities were lovely, we enjoyed the pool and restaurants. We parked the car and left it there for our entire visit. If you want to treat your self to something special, stay at the Westin. I think it's the nicest place to stay in Key West. Staff was super friendly.
from Athens, Alabama, USA
Submitted on 28-07-2016
We stayed at the Westin Resort on our recent trip to Key West. Pros: great location, nice spot out back to watch the sunset, lovely water views. Cons: prices were steep, cruise boats block view when they're in port. We paid close to $400 / night for a deluxe ocean view room. We got a room to the side facing the marina, not directly facing the ocean. We were okay with that, but be aware that the cruise boats block the view when they're in port, so I'm not sure it's worth the additional mone... Read more
from Wichita Falls, Texas
Submitted on 30-07-2016
My second time to stay. This time we stayed in a suite on the 4th floor. Highly recommended. Did have a refrigerator, 2 t.v.s, with 2 queen beds. Love the balcony looking over the pool. Nice rockers and tables on balcony. Ample space. Air conditioning worked well and it was quiet. I love the Sunset Deck. Popular place great sunsets. Availability to order appetizers and drinks. Sliders and potatoes skins were good. Fun to see the cruise ships, only two this trip. Great b place to stay. We will st... Read more
from Fort Lauderdale, Florida
Submitted on 30-07-2016
Went for family vacation and got a beautiful ocean view room that opened up to a grassy lanai for our dogs. Wonderful pet friendly resort hat provides dog bowls and beds. The bistro 245 is awesome and has a great breakfast menu with healthy unique options including a kale smoothie with banana and cinnamon and salmon, tofu, avocado bagel. The pool bar made great pina coladas and room service was quick and great quality. We did fury water sports which is located right there at the marina so it was... Read more
from Tolland
Submitted on 01-08-2016
Very nice Westin, front desk staff were excellent. Prior to our stay we were contacted by a concierge staff member named Katie. She was able to get a reservation at Latitudes and have an arrangement of chocolates delivered to our room. She was excellent! The room was what you expect from a Westin, clean and up to date. We were upgraded to a water view, very nice view. The pool was a little small and crowded but we weren't really there for the pool. The location is excellent, walking distance to... Read more
from
Submitted on 05-08-2016
Great view. Nice room. Front desk staff is the weak point of the property taking care of issues that you may encounter. Great pool area. When they say 4pm check at the latest, expect your room at 3:58 and not sooner. Sunset bar on second floor is fantastic. The Bartenders Nick and Vlad are worth going to see even if you aren't staying at the property. Great atmosphere.
from
Submitted on 07-08-2016
Excellent location and the rooms are clean but the facility is a bit worn which was surprising for a Westin (especially for the price we paid). Concierge services were hit or miss. Katy was great but others (if available) were a bit dismissive. As always, heavenly bed is a big plus!
from Farmington Hills, Michigan
Submitted on 07-08-2016
Property beautiful....Staff ... Leaves a lot to desire.... We have been waiting so far 2.5 hrs for a room . We have booked ocean front King and after 2 hrs they were able to offer us 2 queen bed garden view... As of right now we are still waiting for the room.... We have traveled all over the world and we have never been treated so badly by the staff. We never cared about spending money on trips... But if I'm spending close to $500/ night on a room I would expect a better treatment by the st... Read more
from Sarasota
Submitted on 07-08-2016
Wow-great great location, great hotel, good food and drinks. Very friendly staff and always very accommodating. Only one block from DuVal Street which is the main street in Key West and where all the action takes place
from
Submitted on 07-08-2016
Mom, dad and two teens stayed here Nice view but paid a lot for it Central to Mallory Sq area. Free coffee and OJ in morning, waters free all day long Service was efficient but not overly friendly or accommodating Pretty pool area If I was to return, I would try to stay somewhere else.
from Apollo Beach, Florida
Submitted on 08-08-2016
Hotel is along the waterfront right next to Mallory Square. Views from the oceanfront rooms are awesome. Nice restaurant in the hotel for a quick and very good meal. Parking is attached, self parking is a reasonable $22. Rooms are nice, avg-above avg in size, nice bath and shower. Staff was great at my interactions. A/C works great and kept room as cool as I wanted it. I had a fridge in my room, thank you. Would for sure stay here again. Wifi was fast and reliable,
from
Submitted on 09-08-2016
Came to this property after a bad experience in Marathon. A different setting for our stop in the Keys but a great result. We stayed in the Marathon Suite that overlooks the pool area in the main building. Tons of space, perfect location. A short walk to Duval Street or the municipal pier. Mallory Square is right next door for sunset festival, and the hotel opens up their sunset deck and bar with lots of activity for sunset. We also paid the hotel guest rate to use the beach at Sunset Key, a s... Read more
from Baton Rouge, Louisiana
Submitted on 11-08-2016
This hotel is located at the center of a lot of the attractions. Very convenient. Located at the harbor where most water sports tours are located. Next door to the aquarium and the Hop-On-Hop-Off bus depot; across the street from the Atocha museum. Two blocks from the Truman Summer White House. The Westin's restaurant was very good. Rooms are very nice and ours overlooked the pool. Will return to this hotel when we go back to Key West. The concierge was very helpful with information and making r... Read more
from Fort Lauderdale, Florida
Submitted on 12-08-2016
From the moment we arrived, the staff was very friendly and helpful. We had requested an earlier check-in time of 2PM rather than the stated 4PM check-in, and were accommodated. There is a $20 per day parking fee, or for another $5, valet is available. The grounds are well kept and clean, well lit with security staff around. One of the best aspects of this location is that it is near most of the key places you would want to visit. It is directly connected to Mallory Square, where every night is ... Read more
from Port Saint Lucie, Florida
Submitted on 15-08-2016
The service was great, the room with a balcony overlooking the water (they didn't tell you about the cruise ships blocking the view. They have a private island with a restaurant. Nice place but the add ons were a bit much, parking fee, resort fee and $ 20 to get a lift to the private beach, per person. It's a nice place , downtown with all the attractions and restaurants.
from Norfolk, Virginia
Submitted on 15-08-2016
This was our 3rd visit and we loved it again! The only problem was in the check in process. The first room ready was unacceptable due to location . We reserved 2 kings on same wing. They changed our room , but they weren't ready . They texted us when ready but it was only one room. They guarantee by 4:00 but the 2nd room wasn't ready til much later. Then they kept trying to give the first bad room to us! Finally was straightened out and was told "they would adjust ". Didn't happen!
from North Andover, Massachusetts
Submitted on 16-08-2016
My wife and I stayed here on the last night of our honeymoon. After having a small issue at check in we were upgraded to an ocean view room. Our room was over the top, is wasn't huge but had a very nice bed and the furniture was updated. The balcony was amazing, it looked right down on the ocean and the sunset pier, it had two very comfortable chairs and a small table. We are at the hotel restaurant which was right below our room on the pier. Sitting at an outside table We had a fantastic meal w... Read more
from marlton nj
Submitted on 17-08-2016
We had outside seating for dinner. It was very hot in July but to see the sunset was very romantic. It was cloudy but the sun put on a show bouncing its rays off the clouds. The food and service were excellent.
from Miami Beach, Florida
Submitted on 18-08-2016
Excellent hotel, Excellent location. It is located closed to everything. Our room balcony over looked the water. We had a perfect view of the sunset. Our room was clean and spacious. We will stay here again.
from Brookeville, Maryland
Submitted on 31-08-2016
We generally love Westin properties and had very high expectations for this one. Sadly, we were very disappointed. I'll start with the good..............the location. Right next to Mallory Square, fantastic sunset views, walking distance to all the old town attractions. Now, the bad. The rooms are way overdue for a remodel. Aside from a nice bathroom, our room felt old, somewhat dingy, and not exactly clean. Our mattress was 10 years old (I checked the mattress tag because I was so shoc... Read more
from Fort Lee, New Jersey
Submitted on 31-08-2016
Only spent 1 night at the hotel. The location is walking distance to Duval street with plenty of things to do. Great location at the bar to see the sunset. The pool was nice to relax at after walking around town
from St James, New York
Submitted on 31-08-2016
The westin is a great place to stay, located by the mel fisher museum, and a quick walk to duval street it is close to many fun attractions, shopping and restaurants. We ate breakfast at their restaurant almost every day, good food to start the day off, and reasonably priced and overlooking the water. Booked through a third party website, got a great price for the room for a week, although they do charge a resort fee that wasn't included, but it was only like 20$ a day or something like that.
from
Submitted on 05-09-2016
The Westin Key West is excellent in almost every way -Location. Many of the rooms and the outdoor bar/restaurant have a view of Mallory Square. The Westin is the ONLY hotel with direct access to Mallory Square - you are a block from Duvall Street - Parking is reasonable. $20 for 24 hours if you are a guest at the hotel - they do charge a bunch of outrageous fees (resort fee, occupancy fee, etc.) so expect to pay approx $100 per night over the advertized room rate - Overall a good value for ... Read more
from Washington DC, District of Columbia
Submitted on 08-09-2016
The Westin Marina Resort is a fantastic place to stay on Key West. The property is beautiful and well maintained. We scored a high floor pool facing room with a partial view of the sea and the Sunset Deck, it was simply gorgeous to stand on our balcony and watch the sunset. The room is spacious and very functional. The landscaping is beautiful. They serve coffee and orange juice in the lobby every morning and it a welcome thing after a walk. Also there are plenty of shops around the property and... Read more
from Clearwater, Florida
Submitted on 11-09-2016
We had an incredible stay at the Westin. They went above and beyond to make our stay memorable and enjoyable. Checkin was quick and easy. Room was immaculate, large, and comfy. Champagne and chocolate covered strawberries were waiting for us in the room to celebrate our wedding anniversary. Pet friendly is an understatement. This was like a pet resort. Our dogs were welcomed with open arms. They had a Westin Heavenly Dog Bed waiting for us in the room. Not to mention dog bowls and cleanup bags... Read more
from Fort Myers, Florida
Submitted on 12-09-2016
Location is the key here. You can walk to most good places, but rent the bikes too. The hotel has a deal with a local bike rental for $13 a day and they will pick them up at the hotel if you desire. $60 for the week. Don't miss the Sunday brunch either. $44 per person but what a spread! Seafood, seafood, seafood! From the upstairs bar you can watch the sunset shows right from the balcony. They gave us complimentary upgrade to a ocean view room. Did I mention location?
from Green Bay, Wisconsin
Submitted on 12-09-2016
We just stayed at the Westin this past weekend. We were graciously welcomed at the front desk. Shown where to go for our room. We had a view facing the Aquarium next door. Sitting on the balcony in the morning ,I was able to hear the birds sing,and the near by roosters. The room was clean and very comfy,the only complaint I would have is the carpet could be updated. We used the pool,yes it was crowded but we're able to find a seat. My only complaint for the pool area is,there was a man who... Read more
from Fort Myers, Florida
Submitted on 13-09-2016
The Hotel is Comfortable, Cozy, Clean. Craig is a Joy at the Front desk :) They assure your stay is like Family. The staff is amazing , and don't for get to Visit Jimmy , the Westins best bartender for "The Green Thing"........
from Ormond Beach, Florida
Submitted on 14-09-2016
I had been to Dry Tortugas national park and was struggling with rehydration after several days of camping there. The staff was worried about me and helped me rehydrate both nights. Best most relaxing pool courtyard and I had a lower level room with a sliding glass door that accessed this pool, awesome. Great staff and prime location for Mallory Square sunsets. A short walk to Duval St bars and restaurants. Excellent staff, management let me haggle on price to my benefit too.
from
Submitted on 15-09-2016
Fun to spend a few days here enjoying the beautiful view as we sit on the balcony from the 3rd floor. Pool is small but nicely enclosed with lush vegetation. A cruise ship arrived; we watched it dock and unload as we ate outside. This is a hub of a lot of places to see and things to do which is why we chose it. Lots of friendly roosters roaming around.
from Marina del Rey, California
Submitted on 17-09-2016
Angelo the night manager was most accommodating. He graciously moved our room. Luis at the front desk gave us the the best advise on sunset dinner at Lattitudes restaurant and even made the perfect reservations for 7:15
from St. Petersburg, Florida
Submitted on 19-09-2016
We travel to Key West several times a year from the St.Petersburg area and love the Westin! It's one of the few pet friendly resorts on the island that offers a luxury stay w/beautiful ocean views! The rooms are super clean, room service was very quick&the food was delicious! The front desk mngt,Alberto&Lyes,accommodated our needs w/out hesitation&w/professionalism&smiles!Big "cudoes" to Westin for having one of the(BEST) bartenders on the island,Jimmy!!who celebrated his 78th birthday,but can o... Read more
from
Submitted on 20-09-2016
Stayed in this hotel for a week on vacation. Great location right in the key west marina. Walkable distance to just about all major attractions. Party every evening at the marina and Mallory square! Loved the beautiful sunset every evening from the balcony. Loved every minute of our stay. Highly recommended for key west vacation.
from Boynton Beach, Florida
Submitted on 20-09-2016
We've been to Key West before but never right on Mallory and Front Streets. Our room on the third floor was an incredible ocean view of the Shoppes and the Ocean. Just outside our balcony, we were able to see the cruise ships as they came in and departed, quite impressive. We loved our room and all the amenities that went along with it. My husband loved the Starbucks in the room and I loved the separate blow-dryer that was not on the wall. The food at the Bistro was excellent and we also enjoyed... Read more
from Port Orange, Florida
Submitted on 25-09-2016
Went back to the Westin for a long Labor Day weekend. I'm not sure how many times we've stayed at this property but it is my "go to" destination. The staff goes above and beyond every time. Once again Yovanna (sp?) hit it out of the park again with her hospitality at the pool bar as did David and the gentlemen that typically worked with Yovanna but his name escapes me. See you next summer guys!
from Conyers, Georgia
Submitted on 26-09-2016
The point in staying here was the location, a bit pricey, but you aren't paying for accommodations here, location is everything, other than the 20 dollar a day parking fee, everything was fine, the rate was negotiated because of some mis-communication, but it was ok, it got resolved. One thing was we never drove anywhere, but still the parking fee was not what I would have paid had I drove in and parked somewhere else. Nothing special, but we had a good time during our stay and we may do this ... Read more
from
Submitted on 26-09-2016
Water from toilet upstairs leaked and was flooding into our bathroom. Hotel didn't offer to move us. We left for the day and when we checked with hotel 8 hours later they couldn't tell us if repair was finished. Requested King room and they only had doubles at check in. No big deal BUT They sent us a bottle of wine for the error;however, room service delivered while we were sleeping at 9:PM. They beat on the door ( 5+ minutes) until we answered. When I asked him to come back (standing in my un... Read more
from Seattle, Washington
Submitted on 04-10-2016
The hotels location in Key West is perfect as you can walk to everything and won't need a car while in the city. The resort has a nice pool in the middle of the hotel a bit loud at times but nice. The sunset bar is cool if you are into watching sunsets which everyone in Key West does with a drink. We had a double suite that was nice, not much style to it, but it was nice. A bit shabby but nice. Its showing its age. But really no complaints. Breakfast was ok as far as the food goes, the se... Read more
from Miami, Florida
Submitted on 06-10-2016
I wanted to write this review first and foremost to commend Antoine in the front desk. We were lucky that he was the one who helped us out at check-in and at other times when we had other questions. He is absolutely very professional, attentive, and a great asset to your team. I was overall very please with my stay at this hotel. I loved the beds and the sleep quality. The one thing I would suggest is upgrading the air conditioning--it's a little loud and outdated. The location can't be be... Read more
from Dana Point, California
Submitted on 07-10-2016
A friend told us about this place. She said this is the only place she stays at when she is in Key West. I can see why. The location is the best. It is right next to Mallory Square. This is where the sunset party happens. When I say "next to" I mean like steps! So cool. this hotel is conveniently located near all the action. I don't understand why anyone would stay anywhere else. We were in the partial ocean view room with a King bed. The room was HUGE. There was a little kitchenette area which ... Read more
from Michigan
Submitted on 08-10-2016
If you want to be in the thick of things, this is a great location. Right at Mallory Square, and the cruise port, and marina. That being said there's no beach but a nice courtyard saltwater pool with comfy lounge chairs. There's an outdoor bar/patio dining right next to the pool which is also convenient. Rooms are standard Westin fare. Very nice, we'll equipped, heavenly beds. We preferred not to stay in the Main building attached to the front office. The walk to/ from rooms was a long one, past... Read more
from
Submitted on 08-10-2016
Spent the evening watching the historic Key West sunset from the deck of the Westin hotel bar. Fantastic view, great drinks, terrific bartenders Vladimir and Nick. A wonderful evening. Ask Vlad to do his killer Donald Duck impression. A good time was had by all.
from Glencoe, Illinois
Submitted on 17-10-2016
Our room in the hotel on the first floor, facing the pool, was dark , air conditioning loud, hallways smelly and not clean. In addition, our room was not serviced the first day we stayed at the hotel. The manager on duty was not very helpful.. Would not recommend except for location!
from Wesley Chapel, Florida
Submitted on 17-10-2016
Stayed at this hotel for 2 nights. Friendly hotel staff. Upgraded to a suite with Jacuzzi. Suite was clean and well maintained. Had balcony off the bedroom and living room to view beautiful sunsets without leaving the room. Hotel is right near Mallory square where at night there is entertainment. Also a great place to sit and watch the sunset. I highly recommend this hotel.
from Aliso Viejo, California
Submitted on 19-10-2016
Sydni helped me select and purchase a pair of Olukai shoes while I waited for the Sunset Island Ferry Boat. Her advice and assistance were outstanding and very helpful! What a great employee! I could not have been more pleased. -Mike-
from Toronto, Ontario, Canada
Submitted on 21-10-2016
While big chain hotels usually won't be my first pick, it is no surprise after all and a safe choice. This hotel is at a good location: near all the busy streets as well as the port of key west, which is a great view. It is also convenient because you can pay a small fee and go to their sister resort at sunset keys to enjoy their private beach! That said, the room we are in is a partial ocean view, which I personally prefer better than a full ocean view. To be honest, there is nothing to look ... Read more
from Saint Cloud, Florida
Submitted on 25-10-2016
My wife and I along with some friends went to Key West to have dinner and watch the sunset. The food was outstanding and reasonable and the service was great. We found that they automatic the gratuity to the bill for six or more guests. We ate there twice and were very pleased both times. If you want to see fantastic sunsets you can go up stairs to the balcony to see sunsets that will take your breath away.
from Seattle, Washington
Submitted on 26-10-2016
Located on the pier there are great views from the room. The cruise ships dock at the end of this pier and there are loads of people coming and going from them as they come in and out of port. I liked the nice cold pool with beverage service. Everything in town is within walking distance.
from San Miguel de Allende, Mexico
Submitted on 29-10-2016
I am writing this review as we sit on our balcony which overlooks the yacht harbor and vast expanse of the ocean. It doesn't get any better at Mile 0. The bedding made you feel as if you were sleeping on a cloud. $100 pillows will do that! We only had breakfasts here as we were out during the days and evenings. The breakfast menu was extensive and had very Interesting choices, the muesli was filling and full of fresh fruits.
from Crystal
Submitted on 31-10-2016
We just stayed at the Westin in October. Location, Location, Location! wonderful location for Duval street. The hotel itself, lots of housekeeping problems. The room has a ceiling fan in it, but you could not turn it on because of the 2 inches of dust on it-the dust was just dripping off..yuck! The shower fixtures were loose, towels were cheap, front desk staff was not helpful. The pool was small but very nice. For the price we paid except for the location and I guess that is what it is all... Read more
from
Submitted on 31-10-2016
Spent four days at this property. Clean, well maintained, very friendly staff. Great views of the ocean, sunset, surrounding islands. Pricey breakfast, room service just ok. Pool, workout room above average. Cannot beat the location - close to all the action.
from
Submitted on 01-11-2016
Perfectly located in Key West. Right by the main streets and area's to access all of the attractions - no taxi needed. The overall stay was great, concierge super friendly and accommodating. Only one hiccup with the fire alarm being tested during our stay (yes this is a necessary thing to do).
from Memphis, Tennessee
Submitted on 04-11-2016
I make my living on the road and as you might expect, stay at hotels that span the spectrum of service and quality. I am the tour manager for a headline musical act and have on average a dozen rooms per night. With regards to the Westin Key West Resort, I am super impressed with the staff...... from the initial greeting at the front door bellman, to the front desk people, concierge services and every person I came into contact with including the maids in the halls were cordial, friendly, and ... Read more
from Pittsburgh, Pennsylvania
Submitted on 05-11-2016
This resort could be a five star with some improvements. First, service is not bad, it's just not great. There are areas outside that smelled like sewer, and you had to walk through them to go from building to building. The bedroom was standard, nothing special. Same with the amenities. Shower was clean, very nice. Bed was very comfortable. I suppose at the price that I paid, I expected a bit more of a five star experience. Solid four, definitely not five.
from Summerland Key, Florida
Submitted on 06-11-2016
Looking for away to spend a sunday mornin?. The brunch is amazing with bottomless mamos and great food. I need to mention our server Nadya. She is spot on. Thank you Nadya for a splendid time. Definitely a must due.
from North Wildwood, New Jersey
Submitted on 06-11-2016
We arrived on Saturday afternoon and were immediately delighted with the location, views and staff at this hotel. Our room was located near pool with handicap access as requested. On Sunday, we were sad to find the whirlpool was being repaired. My husband had knee surgery and part of his therapy is in the pool followed by jacuzzi/whirlpool. We had so much fun at the pool, staff is great. Then we went out for dinner. Monday, the whirlpool was still closed. We spent the day at the pool and again ... Read more
from Tyler, Texas
Submitted on 08-11-2016
We were just in Key West and stayed at the Westin. The hotel is very nice and the staff is friendly. We didn't eat there as we wanted to sample as much of the local fare as possible so I can't comment on their restaurant. My only complaint was a certain concierge who was extremely rude when we tried to book a fishing excursion. We have been on a lot of fishing trips when we go on vacation. In the Keys you have several choices such as off-shore fishing or back country fishing. She was not knowled... Read more
from Yardley, Pennsylvania
Submitted on 09-11-2016
Location! Location! Location! You can walk anywhere in Old Town! Stayed in a 2 bedroom unit. Found an excellent price on Expedia which was lower than booking through Westin directly (and I am an SPG member). While the overall size of the unit was very spacious it lacked some of the amenities I would have expected (ie microwave) in this type of room (and compared to other 2 bedroom units we have used at other Westins) and for the price. We were in the main building. The furnishings were ve... Read more
from Oakhurst, New Jersey, United States
Submitted on 11-11-2016
The staff could not have been more helpful. Our room #333 may be the best view of all their rooms. Third floor over looking the pool. Clean. Marble bath and shower. Comfortable balcony with Adirondack chairs. Walking distance to the adorable downtown. Don't miss the sunset from the hotel restaurant bar. Best food on the key.
from Springfield, Illinois
Submitted on 14-11-2016
Beautiful setting in the center of the best Key West has to offer. Walk out the west side of the hotel and you are right on Mallory Square. Walk out the front door and a half block later you are in the business district. Such convenience! This all comes at a price, but we find it worth it for a few days.
from New York City, New York
Submitted on 18-11-2016
Staying at the Westin at a conference with colleagues/friends. Some rooms have views and others have massive space. Wish we could have both particularly since the view is a massive cruise ship sitting at the pier blocking the water and sunset view. The pool area is nice but, not sunny enough this time of year except for a few chaises. It's a no frills facility, being a Starwood Member doesn't get you anything special! The bed is comfy enough, as are the sheets and towels soft. Hence, a mi... Read more
from Providence, Rhode Island
Submitted on 18-11-2016
I stayed at the Westin for a conference with family. The rooms are spacious and sparce. The decor is just okay. basic bedding and bath supplies. This hotel doesn't have that super pampered feel that some westins have but it os a relaxing setting. The front end staff are friendly and helpful and the housekeeping staff are great. The hotel is clean. The pool is nice although it is in an atria without a water view. This is the noisier part of town. Many shops and restaurants within a stones throw. ... Read more
from Charlotte, North Carolina
Submitted on 21-11-2016
We returned to Key West for a quick vacation and again chose the Westin. As noted before, the location here is great, very convenient to Mallory Square, shops, and restaurants. We got the room type we requested, 3rd floor, with full view of the water. Our only complaint is that for most of our stay our view was of a tremendous cruise ship (or two!). Our first night in, we did have a view of the beautiful sunset, but the next night it was totally blocked by the ship! The room itself was n... Read more
from Sao Paulo, SP
Submitted on 22-11-2016
The location is amazing, big rooms great service, the pool is great too, I stayed just 3 days and I want come back, the sunset is amazing and have a lot of things to do next to the hotel, I really enjoyed staying in this hotel. I don¬īt have anything to complain about the days was there.
from Banner Elk, North Carolina, United States
Submitted on 23-11-2016
A very pleasant stay at this property. Attended a medical conference and my family accompanied me for a holiday. Great marina/oceanfront location and immediate access to major tourist sites. Special thanks to Hotel Ops Manager Mark Bose who graciously provided a much appreciated SPG upgrade to a very comfortable, well furnished suite with super views of the harbor and extraordinary sunsets. Overall property very well maintained. Good conference facilities. Staff quite gracious and helpful. Abund... Read more
from Bridge of Weir, United Kingdom
Submitted on 24-11-2016
We stayed here for three nights whilst in Florida for a month. We didn't know what to expect as it doesn't get the highest ratings but- have to say- we were very happy with our suite( on the waterfront) which had a huge lounge/ dining table for six/ two tv's and a comfortable bed. With two balconies we had a great view of the marina and the 'goings on' including the World Championship Superboat Race. Sunset is the ideal time to be here when the outside hotel terrace bars and restaurant become th... Read more
from
Submitted on 26-11-2016
Travelling to Key West for our anniversary, so we decided to splurge on a waterfront hotel. We requested a waterfront, ocean view room with a balcony, and selected a more expensive room to meet that request. While the hotel was pretty, and the room was clean and modern and comfortable, there was absolutely no view. Each morning, a cruise ship arrived, blocking the water view from not only our room, but every room in the building. On the second day of our stay, I went to the front desk to exp... Read more
from SFO
Submitted on 27-11-2016
We stayed on the top floor overlooking the restaurant and pool, just beautiful, bed was comfortable and room was clean with all necessities.. The staff were very helpful and breakfast there is amazing...pool is a great temperature and the little beach is nice but more like a pond as it has no waves ...very romantic place
from Islamorada, Florida
Submitted on 27-11-2016
We stayed over Thanksgiving. The staff were well trained friendly and accommodating. Big improvement from last year. Great job management, huge improvement. Food was also excellent. Look forward to staying again
from New York City, New York
Submitted on 27-11-2016
Met expectations. Prime location makes getting to everything very easy. Cruise ship blocking the view is a little annoying (so probably doesn't make sense to get oceanfront view), but you're likely off exploring anyway so it's not an issue. The staff were all extremely helpful and friendly. Rooms were all well maintained and very spacious.
from
Submitted on 01-12-2016
We are on night 4 out of 5 here. There's been nothing outstanding about our stay, but we have relatively few complaints, so I can recommend staying here. Being right on a marina, there is a massive cruise ship docking each day at around 8 a.m. that obscures our ocean view, but we are not in the room during the day so this didn't bother us too much. The food at the Bistro was good, if expensive - for example, $15 breakfast omelet and $10 for fresh green juice. The pool and hot tub were fairly vac... Read more
from Chicago, IL
Submitted on 01-12-2016
We enjoyed our visit to this hotel. I don't think there is a better location in Key West. It's right near everything but quiet at the same time. Staff was wonderful and did a great job making our stay enjoyable. Pool is beautiful.
from
Submitted on 01-12-2016
Staff was very friendly. Pool and pool bar staff were wonderful. Sunsets were enjoyed from the roof top over the pool. Rooms very clean. The Sunday brunch buffet was lavish but at $44/ per person we felt it to be very pricey. Good location to stay for convenience to Duval Street, the Aquarium and Shipwreck museum, also quick walk to Mallory Square. Friends/ Family stayed at the other end of the island near beach and had a much longer walk up to restaurants and sites then us. Free coffee and... Read more
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