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Crowne Plaza La Concha Key West

Key West, FL, US (EYW)

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Based on 822 reviews
Crowne Plaza La Concha Key West is near the airport and within walking distance of San Carlos Institute - Casa Cuba and Tropical Gardens.
Style: Prime, Key-West Resort
Room & Rates
Suite

Standard Room

  • One Bed
  • Two Beds
The pillowtop bed helps ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch flat-panel television is offered for your entertainment. A coffee/tea maker and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a direct-dial phone with free local calling. 

 

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One King Bed Leisure Nonsmoking - Crowne Plaza La Concha Key West - 1

One King Bed Leisure Nonsmoking

  • One King Bed
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 42-inch flat-panel television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a direct-dial phone with free local calling.

 

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One King Bed with Balcony Non-smoking

  • One King Bed
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 42-inch flat-panel television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a direct-dial phone with free local calling.

 

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Suite

One King Bed Non Smoking

  • One King Bed
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 42-inch flat-panel television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a direct-dial phone with free local calling.

 

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Two Double Beds Non-smoking - Crowne Plaza La Concha Key West - 2

Two Double Beds Non-smoking

  • Two Double Beds
The pillowtop bed helps ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch flat-panel television is offered for your entertainment. A coffee/tea maker and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a direct-dial phone with free local calling. 

 

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Deluxe Suite with one King Bed Nonsmoking

  • One King Bed
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 42-inch flat-panel television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a direct-dial phone with free local calling.

 

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One King Junior Suite Non smoking

  • One King Bed
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 42-inch flat-panel television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a direct-dial phone with free local calling.

 

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1 King Bed Deluxe Suite Nonsmoking

  • One King Bed
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 42-inch flat-panel television offers premium TV channels. A coffee/tea maker and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. Handy amenities include a desk, complimentary weekday newspapers, and a direct-dial phone with free local calling.

 

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Crowne Plaza La Concha Key West
430 Duval St, Key West, FL US 33040

Location

Crowne Plaza La Concha Key West is near the airport and within walking distance of San Carlos Institute - Casa Cuba and Tropical Gardens.

Why Stay Here

  • Fitness Center
  • Wi-Fi Available
  • Outdoor Pool
  • Rooftop Terrace
  • Smoke-Free Property

    Resort Details

    Recreational amenities include an outdoor pool and a fitness facility. This 3.5-star property offers secretarial services and business services. Complimentary wireless Internet access is available in public areas. This Key West property has 343 square meters of event space. Additional property amenities include a rooftop terrace, a concierge desk, and multilingual staff. This is a smoke-free property. A total renovation of this property was completed in 2012.

    Accommodation Details

    170 air-conditioned guestrooms at Crowne Plaza La Concha Key West feature CD players and laptop-compatible safes. Beds come with pillow-top mattresses. Refrigerators and coffee/tea makers are offered. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wireless Internet access is complimentary. In addition to desks and complimentary weekday newspapers, guestrooms offer multi-line phones with voice mail, as well as free local calls (restrictions may apply). 42-inch flat-panel televisions have premium cable channels. Rooms also include irons/ironing boards and clock radios. Guests may request wake-up calls and bathrobes. Housekeeping is available daily. Guestrooms are all non-smoking.

    Restaurants, Lounges & Bars

    Crowne Plaza La Concha Key West`s restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available. The hotel serves cooked-to-order breakfasts each morning in the restaurant (surcharges apply).

    Pools & Spas

  • Outdoor Pool

    Nearby

    Additional points of interest include Ernest Hemingway Home and Museum and Duval Street.

    IMPORTANT INFORMATION

    There are no room charges for children 17 years old and younger who occupy the same room as their parents or guardians, using existing bedding. The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self-Parking Fee: USD 20 Per Night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.


  • Based on 822 reviews
    from Normal, Illinois
    Submitted on 21-05-2016
    For the first time traveler to KW, stay here! You are right on Duval St which has enough bars and restaurants to keep you busy for months. The hotels location is also within walking distance to the marina where you board for snorkeling, sea kayaking and more. The marina happens to be adjacent to the boardwalk where folks gather for sunset. In addition to the boardwalk, you are next to museums and lots of other activities. The hotel itself is nice. History, small pool, multiple bars, great ... Read more
    from Valrico, Florida
    Submitted on 21-05-2016
    We stayed here for three nights. The location is amazing - middle of Duval. Easy walk to most everything. We were really disappointed to learn after we checked in that the pool was being resealed and so it wouldn't be open during our stay. They did offer access to their sister properties, but these were nearly a mile away. We expressed our disappointment to the manager, who adjusted our room rate. But we would have rather had the easy pool access as it was HOT during our trip. Our room was t... Read more
    from illinois
    Submitted on 21-05-2016
    Spent a couple of nights, not near as many as I would have liked to, here a couple weeks ago.. The perfect location and a very nice hotel, room was a little small but clean and comfortable bed was clean and comfortable, bathroom was a little small but also very clean. Very nice lobby, due to the short stay I feel I didn't really have time to enjoy all of the hotels amenities. Great friendly staff especially the Valets and the Duval shuttle was nice. Step right out of the hotel right in to the... Read more
    from Boca Raton, Florida
    Submitted on 23-05-2016
    Fantastic location in Key West right on Duval Street. Sure, it is not on the water with unobstructed sunset views, but there are other much more pricy hotels that offer that, but when you are out drinking and partying on Duval Street and are ripped roaring drunk, this is the closest hotel to all the bars so you are really not too far from your bed.
    from Portland
    Submitted on 23-05-2016
    So you have to be on your toes to spot the drive way into this property the sign is La Concha and no mention of Crown Plaza but once you do that things get better. We were met by a smiling friendly valet who took our car and directed us to the front desk. The room has, yup blue ceilings and shutters on the windows and one could expect Ernest Hemingway sitting there with a drink in his hand. We had a junior suite so generous size room with seating area and 2 large flat panel TVs. and King bed. T... Read more
    from Hollywood, Florida
    Submitted on 01-06-2016
    The standard room cost us over $1,800 dollars for 4 nights. Not worth it! The room came with two double beds although we were told over the phone that the beds were queen size. We were traveling with young children and the hotel had no roll away beds to offer to accommodate us since the beds were smaller than expected. The dresser and night stands were oversized which made the room over crowded as it is small to begin with. The night stands were not functional - did not open could not be used fo... Read more
    from Hamilton, New Jersey
    Submitted on 02-06-2016
    First of all, the location was perfect! Walking distance to everything or just about everything. There is a hotel shuttle that runs from end to end of Duval Street. We had a king size junior suite. It was on a corner, overlooking Duval Street. Windows facing two directions. From one we were able to "kind of" see the sunset (trees in the way of a full view) and we saw the sunrise from the other. (Room 641) There was a very comfortable couch in the living room area as well as a tv and a d... Read more
    from Smith Mountain Lake, Virginia
    Submitted on 03-06-2016
    Nice hotel, right in the heart of it all. Front desk staff has been very nice and accommodating. The pool bar was supposed to open at 11:00 am daily however that did not happen until almost an hour later. ??? not cool. Overall a great experience but when you pay this kind of money to stay here I expect a drink on time.
    from San Francisco, California
    Submitted on 04-06-2016
    We stayed here during the X mas holidays. Pros: Large room/bathroom & balcony, although a little worn and set up odd, it was decent. People are allowed to smoke on the balcony's, so it does tend to waft over if you're not a fan (me) then that a bummer. roof top pool was a plus valet was friendly and timely cons: NOISY- room was not quiet in the evening until well after 1AM, this may be due to the holidays but on a very busy street not sure. restaurant staff was stuffy and food very overpriced ... Read more
    from
    Submitted on 07-06-2016
    For the price and rating, I thought we would be staying in a better hotel. The rooms were clean and the staff was nice. The room was cramped. The partying lasted deep in the night and was very noisy. This is not a hotel to bring your children to.
    from Wolverine Lake, United States
    Submitted on 15-06-2016
    I travel frequently, primarily for business, and have found Holiday Inn Express and Hampton Inn's whose offerings were better! Dirty windows, fixtures in the bathroom barely attached to the walls! Seriously?
    from Newcastle
    Submitted on 15-06-2016
    We stayed at la conch for 3 days it is quite expensive to stay here but it is a nice hotel. We really only needed a place to sleep as we never spent any more time at hotel. It is clean and room was big enough but bathroom was tiny it was hard to monovre around door to sit on loo one of the smallest bathrooms ever. If you have a car they do charge you for parking about $50 dollers for 3 days
    from Houston, Texas
    Submitted on 19-06-2016
    This beautiful hotel was a very pleasant surprise, as it looks quite unassuming from the outside. The very friendly and helpful staff in the reception made our stay special and breakfast was great!!! You really can walk to everything from here - we did not use the car at all during our stay. To be fair: Rooms and bathrooms are indeed not big and although I love the look of the louvre doors I am sure they were at least part of the reason we could hear that next door was having a great night???... Read more
    from Groningen, The Netherlands
    Submitted on 20-06-2016
    First of all the entrance is very difficult to find; we drove 3 times around the blocks. The bell man was a very unpolite, unhelpfull person that should be fired immediately. 2 cars were blocking the entrance and I should drive back were I was blocked by an other car. We asked him to park the car but we had to take all the luggage out our selves and carry it inside. For the price for valet parking you might expect somewhat service. The same happened in the morning: we told the same guy: we wil... Read more
    from Glasgow, United Kingdom
    Submitted on 21-06-2016
    We stayed for 6 nights last week in la concha. It was a lovely hotel with very nice staff and a very relaxing atmosphere in the bar in reception. There were a few issues, the first is that they advertise a bar on the top floor which is part of the reason we booked this hotel but apparently this was closed a couple of years ago. They need to take this off their website. The next is that the alcohol at the pool bar was completely watered down so don't waste your money on a drink. Also the ro... Read more
    from
    Submitted on 23-06-2016
    I have been staying at the La Conch hotel since Sunday, I am leaving today, and I had the best time here yesterday! I was by the pool all day and the bartender, Brook, was awesome! I ate lunch there, she attended to any and everything we wanted! Can't wait to come back!
    from Garden City
    Submitted on 24-06-2016
    We booked from a hotel site which advertised bath/tub combination, king sized beds, and babysitting services (for an additional fee). Room(s) floors were dirty and customer service was awful both upon arrival and check out. We arrived later in the evening, my toddler found three sunflower seeds on the floor and the bathroom only had a shower. We dropped our bags and left for dinner because we needed to feed our little guy. When we returned he was already asleep and when I went to put him in the ... Read more
    from
    Submitted on 28-06-2016
    Honestly we were only disappointed because the photos online make the hotel look larger than it actually is. It's very misleading. The bathroom was tiny. We had a king room with a Balcony. We were coming from Miami Intercontinental; La Concha is supposedly a "sister" hotel - our expectations were set high. Bed slept well though.
    from London, United Kingdom
    Submitted on 28-06-2016
    Great location right in the heart of Duval street - the hotel has a shuttle bus to drive you down the street and it gets very hot when walking! Had a drink in the bar downstairs which was lovely - didn't eat here so cannot comment. The pool is a little small but that's not the end of the world. The room had good wifi and speakers which fit the iPhone 5 onwards ( nice surprise as speakers normally only have the wider iPhone 4 charger size). Check in was easy and staff very friendly. Being so cent... Read more
    from Tampa, Florida
    Submitted on 30-06-2016
    Had stayed at the hotel with family. The room was small but the stay was great. The front desk staff was very friendly and accommodating. With the hotel located in the heart of the city, reaching out to key spots was just a walk able distance. Will definitely stay here again.
    from Miami, Florida
    Submitted on 04-07-2016
    When we arrived I had picked the wrong vacation dates when I booked. Stephen and Mario told us not to worry and they both ended up not only meeting our expectations but they delighted and amazed us !!
    from Loveland, Colorado
    Submitted on 04-07-2016
    This hotel is right on the main drag. We were able to walk anywhere we wanted to get to. The staff were great. The morning coffee was also a treat. I was a bit disappointed in the pool. It is quite small and only 3 feet deep all over. It is a nice area to sit and enjoy the evening breeze though. The wall of the hotel are very thin. We were able to "enjoy" sounds from the adjoining room with ease. The Concierge was great. He was able to give suggestions and directions tailored to us. A... Read more
    from Boynton Beach, Florida
    Submitted on 08-07-2016
    Great place to stay if you want to explore Duval St. and the local area. Rooms are nice but not overly large and the bathrooms are tight. Very clean and well kept. When we arrived, one of the two elevators were being serviced and it was a long wait to get an elevator. No problem the second day. Check-in staff were friendly and efficient. A couple of dings for this property which could be training issues with the staff or maybe not stressed by management. We like Crowne Plaza properties be... Read more
    from Winter Haven, Florida
    Submitted on 09-07-2016
    My wife and I have stayed at LaConcha more than 35 stays over the past 8 years and we will keep coming back. The hotel has gone through some major renovations and looks modern and chic. However, it still has that old historic look and feel about it. The people have changed over the years, but each time they welcome us back as if we were family. The connoisseur, Frank greets us each time like we are part of his family. The general manager, Mike is welcoming and genuine. The rooms are very n... Read more
    from
    Submitted on 09-07-2016
    The hotel was fair. Upon checking in we were told there was a shuttle to the Pier House And The Southernmost Mansion . When we went to use the shuttle after waiting a half hour we found that the shuttle was a Five seater Golf Cart and it had only one seat when it pulled into the hotel , so we were out of luck... Not a good way to please the guests. We had a problem with the air conditioning in the room , no one ever addressed it. Michael the Bar mgr was very nice and accommodating. The front ... Read more
    from Loxahatchee, Florida
    Submitted on 10-07-2016
    I don't usually write negative reviews, however, I felt compelled to write this review for unsuspecting travelers. I also wanted to note that the staff was not to blame for this incident, as they can only do so much. The lobby of the hotel was beautiful and well equipped. The room and the decor lives up to the Crown Plaza name. The air conditioning in our room did not. When I called to the front desk, they promptly sent a maintenance worker. The worker explained that the AC was on the highest ... Read more
    from
    Submitted on 10-07-2016
    This was our 6th wedding anniversary trip. And as always, La Concha did not disappoint. We are greeted with smiling faces (new, but smiling). One being from Frank Coyle, rhe concierge. He does an AMAZING job of booking our excursions and is always there to lend a helpful resturant recommendation. Just wish he still had a private desk so we didn't have to stand in line near front desk staff and so we could sit as we made our weeks plans. The front desk manager, Stephen Johns was VERY friendly and... Read more
    from Miami Beach, Florida
    Submitted on 13-07-2016
    From the moment you walk into the lobby you are surprised by the comfort and luxury of the hotel. Rooms were small and cozy but well appointed and updated. 90% of the staff provided outstanding service The hotel manager himself went out of his way to teach us a bit about the amenities of the hotel we would otherwise not have discovered. Late Night staff needs a bit of training on Service with a smile but otherwise a great vacation!
    from
    Submitted on 14-07-2016
    This was our second trip to the La Concha and we were so glad that we made the decision to go back! Knowing that some of the rooms were smaller in size, we requested a bigger room upon check in and the man working the front desk came through. Love the location on Duval! It was great to be able to easily stop by to cool off throughout the day and the amenities offered were great! From the complimentary citrus water in the main lobby to the friendly staff, the La Concha delivered another outstandi... Read more
    from Miami, Florida, United States
    Submitted on 15-07-2016
    Nice lobby and reception service. The power went out in the whole hotel when we arrived without explanation. No water is available in the rooms for purchase. We were advised to get water from CVS. For $350 a night I would expect better service. I would not recommend this hotel to friends. Stay elsewhere.
    from Miami, Florida
    Submitted on 17-07-2016
    A beautiful historic hotel right on Duval Street. Close to major sights.Walked everywhere even though the hotel offers a free shuttle service between their sister hotels. The Pier House near Mallory Square and The Southernmost Hotel at the other end of Duval. Customer service was good. Traveled with father and family friends. Our room was large with 2 double beds. Our friends room had a king bed and a sofa. Was very tight. Hotel has a spa but we didn't have time to use. Did enjoy the spa like p... Read more
    from
    Submitted on 17-07-2016
    We spent two nights here. The location is perfect if you are looking to be close to restaurants, bars and shopping. You can walk to them all and not deal with driving or parking in crazy key west! The hotel is on the older side but some parts appear to have been updated. There is a bar in the lobby. The rooms are charming but on the small side, comfortable bed and very clean! No bathtub in our bathroom-just a shower. We could hear the street noises at night so bring earplugs! Our biggest... Read more
    from Key West, Florida
    Submitted on 18-07-2016
    I had an awesome bartender named Melissa, by the pool. She took really good care of me, while still paying attention to everyone else coming up and ordering drinks/food. Thanks for a fun day with laughs! Highly recommend going to see her!!!!
    from Holly Springs, North Carolina, United States
    Submitted on 18-07-2016
    The rooms were very clean, well furnished, not too small. The bed was SO COMFORTABLE. Some of the tiny details in the bathroom needed work (re-caulking in the shower, etc.) but did not detract from our stay at all. Still, the room was really nice, and didn't really have any complaints about that. Front desk staff was great when we checked in at 11PM (Can't remember the gentleman's name, but he was from Hawaii and super nice and very helpful). Front desk staff at checkout seemed a little stressed... Read more
    from Motherwell, United Kingdom
    Submitted on 23-07-2016
    I could not fault this hotel at all. We arrived and our room wasn't ready to check in, this wasn't really an issue but the staff could not do enough for us as it was their fault. The hotel is on the Duval Street and has plenty of bars and restaurants just outside. The food in the hotel is fantastic and have to recommend the flatbread and chicken wings. The pool area had plenty beds and towels and was spotless clean. The rooms are also great size and very comfortable and would recommend the junio... Read more
    from
    Submitted on 23-07-2016
    My family and I spent 3 nights at the La Concha hotel on our visit to Key West. We were upgraded to a king deluxe suite as sprite elite members. This was a corner room and it was a great size for 2 adults and 2 teens. I saw inside a regular room and it was half the size. I would recommend any family of 4 to get the king deluxe suite over a regular room. The location was great because it is in walking distance to many of the tourist attractions. We walked with ease to Mallory Square, many restaur... Read more
    from Toronto, Canada
    Submitted on 23-07-2016
    Spent five days at the La Concha and it was surprisingly wonderful. Beautiful rooms and lush beds. It's one of those places that you would want to stay again. The staff seemed friendly and the lobby is just amazing. Didn't get to see and enjoy most of it though because I barely left my room unless I wanted to eat. Not very many amenities but had a restful stay overall
    from
    Submitted on 24-07-2016
    Wife and I went as a second leg to our summer vacation. The staff was extremely courteous, friendly, and helpful. Free morning coffee was a plus. Room was spacious and clean. A plus too was the fact that hotel is centrally located on Duval Street. Would recommend highly to friends and family.
    from
    Submitted on 25-07-2016
    Very friendly clerk at the counter, room exeeded expectations.. Location if the hotel is good, close to the boulevard and in a good area. The hotel looks very clean and modern. Definetly booking this hotel when visiting Key West again.
    from
    Submitted on 26-07-2016
    The hotel itself is beautiful and has the perfect location in the heart of the city. However, we were very disappointed in our room. We booked a two-bedroom-suite and were very surprised to find out we actually only had one room with one king size bed and a sofa. Not what we expected! The sofa had no linens on them when we arrived, and when we came back later there were still no pillows on the sofa. Also, we got very different information on our checkout time. One employee told us we could stay ... Read more
    from Chicago, Illinois
    Submitted on 26-07-2016
    The people (Conch Republic) A colorful bunch willing to help make your vacation an enjoyable experiece The views of the ocean in every direction The variety of food available. I tried to limit my choices to seafood and found many excellent choices.
    from Philadelphia, Pennsylvania
    Submitted on 27-07-2016
    My boyfriend and I recently visited Key West for the first time and had the best time in the city and at this hotel! Family members referred us here and the prices were very reasonable compared to other hotels in the area. We were there on my boyfriends birthday. Prior to coming, I emailed the hotel asking if they offer any special services that something could be left in the room for our arrival to say 'Happy Birthday". I expected something small and to be charged a lot for it. I was shocked wh... Read more
    from Fox Island, Washington
    Submitted on 27-07-2016
    Wow! Just finished a 2 night stay here and absolutely loved it. We travel a lot and the attention to detail was wonderful . From the friendly staff to the citrus water in the lobby, I was impressed. The happy hour in the lobby was fabulous and the key lime mojito was Beyond good. Loved the pool and having food service there made my entire day perfect. We will be back
    from
    Submitted on 28-07-2016
    Great stay , great location right on Duval street ,very friendly professional staff,suites were roomy , rooms were clean ,can view the town from the rooftop, have stayed in other hotels that were nice, this will be added to our return list
    from
    Submitted on 29-07-2016
    This was my our first time staying at la concha and we were very pleased . The location is perfect making both ends of Duval street accessible. There were always pool chairs available at any given time during the day . The rooms were clean and always cleaned by the time we returned after lunch for our afternoon swim . There was also access to two sister properties at either end of Duval street we could use at any time . Staff was very gracious and helpful with anything we needed . The beds w... Read more
    from
    Submitted on 29-07-2016
    We arrived yesterday at this jewel of a historic hotel in Key West to celebrate our 33rd wedding anniversary. Upon arrival, I asked Loren, the hotel guest receptionist if we might have a nicer room, seeing as we were here from Canada to celebrate our anniversary. Loren was exceptional. She gave us a Junior Suite with a corner location as a complementary upgrade, along with a voucher for a few free drinks from their bar!!!! The room was lovely, on the 6th floor, so we had a view up and over D... Read more
    from Tampa, Florida
    Submitted on 29-07-2016
    No, I do not recommend this property. Two positives One an excellent location on Duval Steet almost everything is with in 5 or so blocks. The second positive, ifyou arrive via car, is the car valet service that was friendly, cheerful and a great customer service welcome to the hotel; We would definitely recommend customer training for their reception staff with the exception of the evening desk clerk. He was very courteous. cons: 1) filthy by their coffee-tra bar: Cleaning of the area surroundi... Read more
    from
    Submitted on 02-08-2016
    This hotel is in a beautifully restored National Heritage Property. We stayed at La Concha for two nights for our 25th Anniversary get away. The lobby is gorgeous with marble tiles, beautiful leather couches, large mirrors and chandlers. The front desk staff were exceptionally friendly and courteous. The hotel made us feel really special for our 25th anniversary, they twisted two towels to look like swans kissing on our bed, with a heart shape between their necks. We had chocolate dipped straw... Read more
    from Brazil
    Submitted on 03-08-2016
    Crowne Plaza looks like an old hotel outside but it it is really nice inside. It has a nice pool area and a great SPA. The location is great... Right on Duval Street (where all the buzz in the city is) . The staff was really friendly . They offer free coffee, tea and water for guests. The Internet was fast and A/C was silent.
    from
    Submitted on 04-08-2016
    This hotel is prime location! We brought bikes and didn't get in a vehicle until it was time to leave. The hotel is also very beautiful and high class service. I was very pleasantly surprised at how good of a deal I got for such a nice hotel! Will definitely stay here again!! The pool is gorgeous as well.
    from Chicago
    Submitted on 04-08-2016
    Loved this hotel, maybe the best Crowne Plaza I've stayed in so far! It was cool and quiet after the hustle and bustle of Duval Street. The room we had (a King with sofa bed) was spacious, well laid out and well appointed. There was quite a lot of street noise overnight but we were in Key West after all, and that town sure knows how to party!!
    from Chester, Maryland
    Submitted on 06-08-2016
    Had a last minute late night reservation and we were lucky enough to have Alan working the front desk to take care of us. We had a no nonsense quick and EXTREMELY friendly check-in process. The room was great and we we're able to get a little extra sleep out of the deal as well. Alan is the most hospitably human being we have ever had the pleasure of working with. I will definitely return to La Concha for future stays.
    from Fort Myers, Florida
    Submitted on 07-08-2016
    After reading mixed reviews of this location I was concerned that I would have a bad experience? The truth is it was a good stay despite the service? First, when making my reservations I stated that this was going to be my wife??s birthday? The hotel called me four days before my check in, to make sure that everything was the way I wanted it? I again stated that it was my wife??s birthday and that I would like to have a bottle of wine and some flowers in the room upon check in?... Read more
    from Raleigh, North Carolina, United States
    Submitted on 08-08-2016
    Would highly recommend this property. Rooms clean and plenty big for a short term stay. Refrigerators in rooms. Bar lobby area is welcoming and comfortable. Staff professional and efficient. Jasmine was super helpful. Pool area is plentiful, clean and water amazing. I would definitely stay here again....
    from Blackpool, United Kingdom
    Submitted on 09-08-2016
    Most conveniently located hotel for exploring Key West and its abundance of sights and experiences. Hotel clean, cool and spacious, pool on second floor ideal for relaxing in the sun. Fitness suite small but great view. Attached wine bar has great happy hour. First hotel that didn't provide guest water in rooms but service from all staff always with a genuine smile.
    from
    Submitted on 09-08-2016
    When looking for hotels in Key West we were struggling to find as not been before. Found this hotel via ihg.com and it's fine. Very nice room, small pool but fine and very chilled. We went to the sister hotels restaurant which was awesome! Would definitely visit again
    from Windermere, Florida
    Submitted on 09-08-2016
    Do not use the IHG website to book a hotel room. IHG is the parent company for the Crowne Plaza, Holiday Inn, Staybridge Suites, ... I booked a no prepay, cancel within 72 hours of arrival hotel room (Crowne Plaza Key West) and was immediately charged for the entire stay. The email I received said if I changed or cancelled my reservation I 'may lose my deposit'. When I cancelled the reservation the day after I booked, I was not refunded even though the arrival date was weeks away. I called ... Read more
    from Monroe, Iowa, United States
    Submitted on 11-08-2016
    Hotel was beautiful, rooms were okay but didn't spend any time there other than sleeping and showering. Valet people and all staff were very polite and helpful. Wish they had a restaurant on site, had to walk several blocks for breakfast. Parking not included with hotel- $26 per day
    from Boca Raton, Florida
    Submitted on 13-08-2016
    The best of experience is location. Ideal for whom wants enjoy all night long at the bars and restaurants seeing people walking up and down on street. The room is comfortable enough. The parking lot is safe and Valet works well. The room price is average.
    from Albemarle, North Carolina
    Submitted on 25-08-2016
    Located near the center of Duval Street with a shuttle available from the hotel the length of the entire street. Very handy and rooms are small but very comfortable. The staff was always cordial and friendly/helpful with all requests.
    from LITTLE FALLS
    Submitted on 03-09-2016
    Checked into room 251, King balcony, the room smelled musty. I am extremely allergic to mold. Within a few minutes my eyes were burning, my breathing rate increased. I registered a complaint at the desk. They confirmed the room was not fit to be occupied. No other rooms available. How can a Hotel such as La Concha destroy one's vacation? Old carpeting, smelling wrinkled bed skirts, toilets that don't flush!! AWFUL!! We had to check out and find another hotel.
    from Newark, Delaware
    Submitted on 04-09-2016
    This hotel is by far the nicest in the Duval Collection trio. We stopped at both the other properties, and this one is the most "upscale" - but don't take that to mean stuffy. It's beautifully redone, and yes, the original rooms are small, but don't let that deter you from staying here. How much time are you actually spending in the room? The beds are very comfortable, and they have top notch pillows too. The bathroom, while extremely tight for 2 small-averaged sized individuals, is nicel... Read more
    from
    Submitted on 07-09-2016
    Came for my bachelor party, we were greeted by the GM with shots, great way to start it off! The staff was super friendly, they put us all next to each other on the same floor. The only issue we had was rectified immediately and the staff went above and beyond to make up for it. I called down and asked if I could bring a cooler to the pool and was told yes. So I went next door picked up beer and a small cooler and went to the pool. When walking out the bartender told me it wasn't allowed that i... Read more
    from Atlanta, Georgia
    Submitted on 07-09-2016
    Some friends from Florida recommended the hotel for my quick Labor Day Weekend visit, and it was a solid choice. Great location on Duval, attentive staff, roomy and calming common areas. I did not have a chance to take advantage of the rooftop, but love that this is one of the tallest buildings in Key West.
    from Miami, Florida
    Submitted on 11-09-2016
    Great hotel dead center of lobster fest. Beautiful hotel and a great staff . Very attentive to your needs . Beautiful rooms. Step out of the hotel grab a lobster tail and went back to the poolside . Center of all the most known spots on Duval street. Minutes from Mallory Square.
    from Saint Petersburg
    Submitted on 13-09-2016
    Location can't be beat, do NOT look elsewhere if you want to not have to buy a cab constantly... walking distance to all major bars, attractions. Nothing more than a few blocks away... Book off street views if you don't want to hear street noise, the street views are cool but don't forget the building is well over 50 years old and historic so the windows are original with a modern layered window behind. Rooms are incredibly clean, service on point, no repetitive calls for service...and every... Read more
    from Ormond Beach, Florida
    Submitted on 14-09-2016
    Very cool lobby bar and flavored waters. Can get great work done in elevated level above bar on your laptop/tablet/phone A great lobby raised level for one on one or small business meetings. This is within stumbling distance of all of the bars on Duval St. With no need for any cabs or driving. The rooms are pretty nice. They have a great staff.
    from Cumming, Georgia
    Submitted on 16-09-2016
    La Concha is located in the middle of Duval Street. Despite that, it is a quiet, somewhat hidden away hotel. The room was clean, the water pressure and temperature in the shower were great. The bed and pillows comfortable. We didn't eat at the cafe/restaurant, but they do have one. There is no ice machine, but the bartender will give you a full bucket of ice when you take the bucket to the first floor. The hotel offers a free shuttle (an electric car with 5 passenger seats) that travels up and d... Read more
    from
    Submitted on 17-09-2016
    Checked in the weekend of Sept 9th, 2016 for a guys trip to Key West. Had been corresponding with the Concierge Jerica prior to my arrival to book a snorkeling trip. Jerica was fabulous to work with, and quickly responded to my emails to finalize the details of the snorkel trip. She even responded after hours, which helped me stay updated with the latest details of the trip. Check in was quick and efficient. Room was clean and well supplied. A/C kept the room nice and cold throughout the stay ... Read more
    from Port Saint Lucie, Florida
    Submitted on 17-09-2016
    Hubby and I haven't been to this hotel in about three years and has it ever changed! The entire first floor of the hotel has been redone and there isn't anything left of the old Key West in it. The old elevator Hemingway used is gone. The rooftop bar and sunset viewing is now the fitness center and spa. The locals all wish they had been asked their opinion before taking the open rooftop away. It's beautiful and it's lovely but we were shocked and surprised to see what they've done. Anyone who ha... Read more
    from Nottinghamshire, United Kingdom
    Submitted on 20-09-2016
    Last stayed here about 10 years ago. The hotel has been refurbished since then. The rooms and decor are very clean and well maintained. The location of the bars have changed,there used to be a bar on the roof top where you could see the sunsets,sadly that has now gone. There is a complimentary buggy that can take you to other parts of the resort which is really helpful. The staff are efficient sometimes too much so. As a Brit I can't get my head around valet parking. The car park is near to the ... Read more
    from Leeds, United Kingdom
    Submitted on 20-09-2016
    Check was very quick and smooth. Great room with balcony overlooking the Main Street. Very central location. Love this hotel! Parking is $26 plus tax. Great shower no bath but only here one night that is ok. Would stay again.
    from
    Submitted on 24-09-2016
    Very nice hotel, pool was a little small considering climate. Did have poolside bar which was a plus. Centrally located on Duval St walking distance to almost everything. Starbucks, Jamba Juice located on same block
    from New Port Richey, Florida
    Submitted on 25-09-2016
    We stayed with son and daughter in law for 3 days and 2 nights. The room was enormous and rustic. We were on the 4th floor and had a view of the 2nd floor swimming area. The pool area was very accommodating and peaceful. The Staff could NOT have been nicer. We will definitely return.
    from Goose Creek, South Carolina
    Submitted on 26-09-2016
    A great location, having the shuttle going back and forth between the properties was a great benefit. The room was outstanding great view. Staff was very helpful definitely recommend this property to stay at.
    from Malaysia
    Submitted on 27-09-2016
    When I saw the pic of this hotel, I thought it's really fancy especially the price was expensive so when I arrived I was shocked the room was small, the pool is so small too unlike the pic, this should be 3 star hotel, the location was excellent but the hotel disappointed me for the amount of money I paid, I recommend that u book in westin in key west the sunsent is a breathtaking over there.
    from St. Petersburg, Florida
    Submitted on 28-09-2016
    I was very please to pull into the driveway and see the hotel entrance. Right off Duval St yet very well hidden and quite. The hotel has a beautiful entrance with a greeter to direct you in the right direction. It has a beautiful bar in the lobby and a lovely sitting area. The pool is small amd was so cozy and we were able to meet and talk to other guests, which I like to do. The room was nice sized, clean with good decor. You can walk to all the bars and restaurants but the hotel also has a sma... Read more
    from Wilmington, North Carolina
    Submitted on 04-10-2016
    The location is great to go anywhere on the island it is on Duval street. Everybody from the housekeeping staff, to the front desk and restaurant staff were so welcoming and professional!!! We stayed in the jr suite which was beautifully decorated Carribean style! Room was very clean, expensive toiletries, soft towels, soft sheets on a comfortable bed and pillows! Did I mention the marble shower. It's located near all restaurants, shops, attractions, The restaurant has a great breakfast to start... Read more
    from Douglasville, Georgia
    Submitted on 04-10-2016
    We have stayed at this hotel several times in the past and loved it. But our most recent stay left me a little sad. They had completely remodeled the lobby and restaurant in a very modern décor, which I'm sure most people like. I personally loved the old décor with the cute restaurant up by the street. The service is always outstanding though, and the location on Duvall St. puts you in walking distance to everything.
    from London, United Kingdom
    Submitted on 06-10-2016
    We had a great time exploring Key West from La Concha, very well located on the main strip. A sharp looking hotel but not particularly friendly. The room decor was perfectly relaxing and bathroom clean. I found the bed was far too high and difficult to get onto and the route to the lifts are a bit of a maze. On the plus side they have the best scented toiletries I've ever smelled.
    from West Yellowstone, Montana
    Submitted on 09-10-2016
    I have plenty of nice things to say about this crown plaza! The staff is excellent, the lobby was extremely attractive and awesomely air-conditioned. Pool area was great. Everything was clean (the rooms, the lobby, pool area, hallways). My only complaint is a big one though, and I admit that they can't do much about it and probably most people would not care but the rooms are TINY TINY (we had a balcony room on Duval st) and the room bathrooms are even worse. I'm not even sure if they took ... Read more
    from Texas
    Submitted on 13-10-2016
    Hotel is centered in the middle of Duval/Great location Hotel has very nice lobby Valet parking only/expensive Small pool Employees very un-animated/rude Rooms are very very DARK!! Have stayed here several times.....nothing changes!!
    from Miami, Florida
    Submitted on 14-10-2016
    We recently stayed at La Concha Hotel and Spa in Key West and highly recommend it. Not only is it fabulously designed and decorated making it feel luxurious, it is also located exactly where you want to be: on Duval Street. A short walk away from Sunset Pier and Malory Square. I held back from giving it 5 full stars only because the rooms are so tight. Beautifully decorated but barely enough space to walk around the bed. The bathroom felt a little too tight for our liking. You can't get into t... Read more
    from
    Submitted on 15-10-2016
    Lovely hotel based right in the middle of duval street. Didnt really use thier services but had a very comfortable stay and all the staff were very helpful. Room had fridge, coffee etc etc...no complaints would go again.
    from Stoughton, Massachusetts
    Submitted on 15-10-2016
    Our last experience was terrible, really for the lack of customer service. This time, we enjoyed ourselves much more. We had planned not to stay here again, but it is in a perfect location and the fact that we don't care for smaller B&B's. The room was clean and the pool area is nice. We did have a problem with mini fridge not being cold enough. But, when we notified the staff about the problem, they literally swapped it out within 10 minutes. Nate from maintenance was outstanding... ple... Read more
    from Nottingham, United Kingdom
    Submitted on 17-10-2016
    This was the last hotel we stopped at in the Keys. We only stopped 2 x nights but found the hotel was very nice. The roof top pool was very good with friendly bar staff and decent food. We thought it would be noisy as its right in the centre of Key West but we had no issues sleeping at all. The surrounding area is vibrant and interesting and with some great restaurants. Would certainly recommend the hotel and area.
    from Hamilton, Canada
    Submitted on 17-10-2016
    Thank you so much to the entire staff, our stay was awesome. Best hotel & location. They kept the charm and updates for comfort. Balcony room was the best right on Duval street. This IS the best place to stay, pool, restaurant, location but the best trained and friendliest staff. We will return 100%
    from Wisconsin Dells, Wisconsin
    Submitted on 18-10-2016
    We stayed here on Duval street so we would be in walking distance to the majority of Key West. We parked at the hotel. Room was clean and updated. Staff was friendly. Bedding was comfortable and clean. Will definitely return.
    from Columbia, South Carolina
    Submitted on 18-10-2016
    Greeted warmly by bellman Mario, arrived early and with the assistance of Mario was give our room immediately. Hotel room was very nice, enjoyed the happy hour drinks and were close to everything happening on Duval Street.
    from Bradenton, Florida
    Submitted on 18-10-2016
    This hotel is on Duval Street, nice pool, clean rooms, electric shuttle car and a very nice price. It is near all of the nice restaurants, bars, and stores. Even a grocery close by. Walking distance to Malloy Square. Wonderful stay.
    from Staunton, Illinois
    Submitted on 20-10-2016
    This is a beautiful hotel close to everything on Duval street and the surrounding area. You can walk to most attractions from this venue. The staff is extremely friendly and very helpful. Room was great . Nice comfy bed. Great view from the window. Nice complimentary coffee and tea in the morning. They even had Teavana teabags. I have never seen that in a hotel. On the downside the fitness center had only a few treadmills and ellipticals---no bikes... The parking is at a premium so you have to ... Read more
    from Linden, New Jersey
    Submitted on 21-10-2016
    I booked a stay at Crowne Plaza Key West La Concha for the first time October 2016. I went into this stay with an open mind for 5 days and 4 nights and came out with a great experience. That place was very clean and the pool in the center of the plaza served as a very refreshing spot. I've been to Key west several times and stayed at different places but none were so convenient as the Crown Plaza. I plan on going back to Key West and staying at the same place, and hope to bring along some of... Read more
    from England
    Submitted on 23-10-2016
    This very modern hotel is on Duval Street which is in the heart of the Old Town and just the place to be to enjoy the Key West experience! On arrival our car was whisked away and valet parked in the car park behind the hotel. Why? We could easily have parked there ourselves and had access to the car and contents throughout our stay. As it was we had to ask for our car keys whenever we needed to get something out. Also, we paid about $35 a night for this! Apart from this our stay here was very pl... Read more
    from Cancun
    Submitted on 26-10-2016
    I stayed here for 3 nights back in 2015. Our room was incredibly clean AND comfortable. There was a delicious, fresh breakfast served in the mornings downstairs. No Continental junk here: REAL food. :) The location cannot be beat: right smack dab in the middle of Duval Street, so you're faster to the fun. I can't wait to go back and will be staying at La Concha, for sure!
    from Tampa, Florida
    Submitted on 26-10-2016
    This hotel not only has historical significance but couldn't be better located for those who want to just park their car and walk to the main attractions. We had a king-room, which overlooked the rooftop but did allow us to see the water from a distance--this wasn't a problem for us as we did not spend much time in the room. The parking fee is steep ($27) but not out of line for the area, and it was nice to know it was staffed and safe. Hotel service was outstanding and personnel at check-in w... Read more
    from Ashbourne, United Kingdom
    Submitted on 26-10-2016
    My wife and I stayed here two nights during FantasyFest in October 2016. This is a very comfortable hotel in the very heart of downtown Key West, with valet parking on site ($26). Everywhere is within easy strolling distance. The bedrooms and bathrooms are a little small, but beautifully appointed / decorated. Large, very comfortable beds. Do go up to the gym on the top floor to view / take photos of the city - La Concha is the highest building in Key West. I'd be very pleased for a "Helpful"... Read more
    from New York City, New York
    Submitted on 28-10-2016
    Guest Recogntition: I checked in as Spire Elite member. The front desk representative Eugene recognized and made a welcome statement to me as Spire Elite member. Their welcome introduction with the gift amenity kit left a first impression about the gold standard of the brand La Concha Crowne Plaza and the IHG. There I got guest-oriented positive environment. Valet Parking: We arrived exhausted after a long driving trip. The valet attendant Alex demonstrated his welcome smile with his positive ... Read more
    from United States
    Submitted on 28-10-2016
    The remodel of the Key West La Concha brought it into the present without giving up the history of the place. The balcony's were large and much enjoyed -- but, noise is a problem. City services are stunningly loud and disinterested in the sleep of the community's visitors.
    from Pomona Park, Florida
    Submitted on 29-10-2016
    My husband picked this hotel for its location, it was everything he and I wanted. We left our truck parked and rented a scooter to buzz around. The rooms were nice and clean, the bathroom was a little tight but very clean.
    from Fort Myers, Florida
    Submitted on 01-11-2016
    I've stayed at the La Concha many times in the past, but haven't been back for years until September of this year. They remodeled it since I've been there last and it is beautiful. While not cheap our king bed room and bathroom were small but it was very clean and well appointed. Breakfast the next morning was good and in an open setting over looking the lobby. The pool was not large but inviting with a fun group that day around the pool bar. Good place to stay but try to find a deal to be affor... Read more
    from Fort Lauderdale
    Submitted on 01-11-2016
    We went to Fantasy Fest this year; This is in a perfect location on Duval St. to take in all the action, Fantasy Fest or otherwise. The rooms were nice and clean, and teh beds were comfortable. Highly priced during the Fest, but they all are!
    from
    Submitted on 01-11-2016
    Friendly staff that welcome you at every turn. Very clean rooms that are spacious and inviting. The hotel is so close to everything that we wanted to do. And being in the heart of town felt so safe. What a great place to stay!!!
    from Copenhagen, Denmark
    Submitted on 01-11-2016
    We stayed at the hotel for one night. The hotel is good, but the service at the frontdesk could have been better. The hotel has a great pool area. If you need internet access then you should choose an other hotel. It really slow close to non existing. Location: You can't get a better location in Key West. It is located at Duval street, and very close to the 'south' point and the sunset area. Parking is available just behind the hotel. Room: The room as big, clean and nice. They minibar was ... Read more
    from Birmingham, United Kingdom
    Submitted on 03-11-2016
    Stopped for one night in June and found the hotel very clean and staff gave very good service. Excellent location, room small but adequate for two. As stated before small bathroom but well fitted out. Would definitely stay again and recommended.
    from Sarasota, Florida
    Submitted on 04-11-2016
    Located on Duval street it puts you in the middle of the "action" BUT, street noise is annoying. They start cleaning the streets at about 5 am so don't plan on sleeping in. Prices are very high considering the size of the room. Can't get more than one at a time in bathroom! Prices carry over to restaurant and bar. Breakfast runs about $25 per person. Add the ridiculously high Florida taxes and prices go from bad to worse. Staff is friendly. Room was clean.
    from Memphis, Tennessee
    Submitted on 04-11-2016
    After being disappointed last year and reading management's response, I figured one more chance for this property. Another stay and the same result, or if anything, worse. The Crowne Plaza Key West La Concha is part of the Duval Collection which includes the Southernmost House, Pier House Resort and Spa, and this property. I have stayed at this property numerous times over the last several years, and while some things have improved, there are just some things that can't be changed. Some of ... Read more
    from York, Yorkshire
    Submitted on 12-11-2016
    This hotel is in the centre of all the action. Your literally on top of it !! This may appeal to some and not others, it's tough to find it's not got any Crowne plaza branding. Great quick check in & a room upgrade as well. Two tv's a great room. Yes you can hear street noise, get over yourself if you after total quiet stay on the outside of the main strip. I know this is for the hotel but key west is awesome
    from Sarasota, Florida
    Submitted on 15-11-2016
    Stayed in Key West many times but never at the La Concha. It was clean great location and friendly staff. We were pleasantly surprised. Staying on Duval was worth every penny with easy access to everything.
    from Dillon Beach, California
    Submitted on 16-11-2016
    Okay please don't think I am absolutely insane with my review, but here I go.. I moved to the lower keys about 4 years ago from California, I absolutely love it here. I am very much in tune with the "other side", this hotel has been known for visitors. I requested the Hemingway suite, they used to have the room number posted with the name Hemmimway Suite but due to so many people and visits from Mr. Hemingway himself! The first time I came to hopefully contact one of my favorite writers I had su... Read more
    from Toms River, New Jersey
    Submitted on 17-11-2016
    Located in the heart of Duval Street, you can't beat the location. The hotel is priced below other hotels in the area, and I think the room was perfect for the price. There is a Starbucks and CVS very close as well. Service is not that great (stand offish front desk and weren't helpful when there were issues). Bed was comfortable and rooms very clean. I also really liked the toiletries that were provided.
    from Manalapan, New Jersey
    Submitted on 19-11-2016
    Booked on hotels.com for 25 wedding anniversary. Called hotel directly several times, including morning of arrival, prior to arrival to confirm request for top floor quiet room and confirm amenities. Upon arrival although request visible in computer hotel could not fulfill request and pretty much said too bad. Spoke with Jasmine supervisor on site who who was completely rude and unaccomadating, acknowledged requests in computer but was extremely rude, nasty and ineffective. Asked for manager, St... Read more
    from Toronto, Canada
    Submitted on 19-11-2016
    We just spent 'only' one night at La Concha but it was a 'good' night. The location is perfect to plan any activity in Key West. Rooms we comfortable with every amenity. Why risk an unknown B&B or 'quaint' hotel that you know nothing about when La Concha will guarantee you really enjoyable night in Key West.
    from Orlando, Florida
    Submitted on 20-11-2016
    My husband and I have stayed here many times over the years and this stay did not disappoint! The central location of the hotel on Duval Street works out well for us to walk to our favorite bars, points of interest, and restaurants. Check in was quick and efficient, thank you to Janelle for her wonderful hospitality. We enjoyed some drinks at the bar outside by the pool and the bartender was great. The room is decorated nicely and was spotless! I personally love the ambience of the hotel. I met... Read more
    from
    Submitted on 23-11-2016
    We stayed here for a pre Thanksgiving get away. The hotel and rooms are lovely and the hotel is right in the heart of everything. We did have a couple of small glitches, but, Jasmine at the front desk took great care of us! My only warning is the hotel has no heat and it can get pretty chilly at night.
    from New Brunswick, Canada
    Submitted on 24-11-2016
    We stayed at La Concha when we were in Key West. It is a great location in Duval Street close to Mallory Square. The hotel is nicely decorated and in good shape. We had a room on the back of the hotel so there wasn't any noise from Duval Street. The rooms are a bit small but it was fine for a couple nights.
    from Washington, DC
    Submitted on 25-11-2016
    This is a full service hotel in an older historical building. It has strengths and weaknesses. I want to give my reviews by category. Generally speaking I do recommend the property. ? check-in - superb, friendly, efficient ? room - our suite was spacious and comfortable - decor is slightly dated ? bed - comfortable ? bathroom - very functional- towels are stored in vanity drawers - shower seal could have been better ? housekeeping/room cleanliness- fair - someone's eyeliner makeup b... Read more
    from Philadelphia, Pennsylvania
    Submitted on 26-11-2016
    It should get 5 star plus from us however the continuous noise in early morning waking us up and could not go back to sleep. The check in was very fast and we mentioned to her that we are Platinum Member then she gave us free breakfast for 2. Therefore it is worth it ask. There are only valet parking which cost $26 + taxes and tips. This hotel is a "historic" hotel and even it is old but everything was fine until 6 AM next morning. We woke up due to the big noise from the ceiling and at first w... Read more
    from
    Submitted on 27-11-2016
    In the middle of Duval street, where it happens. Hotel is clean, staff is nice and friendly. If something, the bathroom are a bit smallsize. We did at first get a room that was beeing repainted, the room was not marked for maintance. Staff found an other room right a way and as a complimentary we got two breakfast coupons. It was vell handled, we checked in way before check-in time also. There can on some days take some time to get seated and to get the ordered food. That was no problem for us. ... Read more
    from south florida
    Submitted on 28-11-2016
    We booked this hotel as many have said for the proximity to the action of Duval street. Being just a block or so from Sloppy Joes, a stones throw from Fat Tuesday's puts you right near the action. We booked a king room, which did have a small fridge and a safe. I cant speak for other room types but if you want a spacious, don't have to turn sideways to get between the bed & TV/fridge stand and finagle your way to get in the shower i would choose a different room type or different hotel. Also t... Read more
    from Oil Springs, Kentucky
    Submitted on 28-11-2016
    We didn't intend to stay at the La Concha, but ended up there after a wedding party resulted in our forced relocation from the Southernmost House (which we were enjoying immensely). This was the "alternate property" they selected for us - to resolve their booking mishap. So essentially, we got kicked out of the Southernmost House and dumped into the La Concha. It's not entirely bad. The lobby and common areas are updated - and at least give the appearance of opulence, but the rooms are pre... Read more
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