Menu
My BookIt.com
Sign In Support Why BookIt.com Coupon Codes Terms & Conditions Privacy Policy Site Feedback Vacations Hotels Flights Cruises Things To Do Group Request Careers Press Media

End-of-Month Sale + $5 to Book

Hilton Key Largo Resort

Key West, FL, US (EYW)

Check Rates for
Hotel Specials
Hotel + Flight from
WAS
Check Rates for
Package Specials
Based on 3375 reviews
Experience a tropical Caribbean paradise without leaving the United States.
Room & Rates
GRANDE WATER VIEW 2 DOUBLE - Hilton Key Largo Resort - 1

GRANDE WATER VIEW 2 DOUBLE

  • Two Qeen beds
  • 320 SQ FT
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
CANOPY VIEW 2 DOUBLE BEDS - Hilton Key Largo Resort - 2

CANOPY VIEW 2 DOUBLE BEDS

  • Two Double beds
  • 320 SQ FT
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
BEACHSIDE ROOM 2 DOUBLE BEDS - Hilton Key Largo Resort - 3

BEACHSIDE ROOM 2 DOUBLE BEDS

  • Two Double beds
  • 320 SQ FT
  • Family Favorite
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
1 KING ACC JUNIOR SUITE RI SHOWER - Hilton Key Largo Resort - 4

1 KING ACC JUNIOR SUITE RI SHOWER

  • One King Bed
  • 300 SQ FT
  • Roll-in Shower
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
1 KING JUNIOR SUITE W/PARLOR - Hilton Key Largo Resort - 5

1 KING JUNIOR SUITE W/PARLOR

  • Parlor Adjoining Bedroom Area
  • 2 Televisions
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
GRANDE WATER VIEW 1 KING - Hilton Key Largo Resort - 6

GRANDE WATER VIEW 1 KING

  • 575 SQ FT
  • One king bed with sleeper sofa or two queen beds
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
GRANDE SUITE 1 KING BED - Hilton Key Largo Resort - 7

GRANDE SUITE 1 KING BED

  • 575 SQ FT
  • Whirlpool and Wetbar
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
CANOPY VIEW 1 KING - Hilton Key Largo Resort - 8

CANOPY VIEW 1 KING

  • One king bed with sleeper sofa or two queen beds
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
BEACHSIDE ROOM 1 KING BED - Hilton Key Largo Resort - 9

BEACHSIDE ROOM 1 KING BED

  • 320 SQ FT
  • One king bed with sleeper sofa or two queen beds
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
1 KING CANOPY VIEW ACC TUB - Hilton Key Largo Resort - 10

1 KING CANOPY VIEW ACC TUB

  • One king bed with sleeper sofa or two queen beds
  • Accessible Restroom
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
1 KING CANOPY VIEW ACC RI SHOWER - Hilton Key Largo Resort - 11

1 KING CANOPY VIEW ACC RI SHOWER

  • One king bed with sleeper sofa or two queen beds
  • Roll-in Shower
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
1 KING SUITE PREMIUM ACC RI SHOWER - Hilton Key Largo Resort - 12

1 KING SUITE PREMIUM ACC RI SHOWER

  • 575 SQ FT
  • One king bed with sleeper sofa
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
1 KING PREMIUM MOB HR ACC TUB - Hilton Key Largo Resort - 13

1 KING PREMIUM MOB HR ACC TUB

  • One king bed
  • Visual Fire/Door/Phone Alert
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
2 QUEEN CANOPY VIEW MB HR ACC TUB - Hilton Key Largo Resort - 14

2 QUEEN CANOPY VIEW MB HR ACC TUB

  • Two Qeen beds
  • Visual Fire/Door/Phone Alert
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
2 QUEEN CANOPY VIEW HEARING ACC - Hilton Key Largo Resort - 15

2 QUEEN CANOPY VIEW HEARING ACC

  • Two Qeen beds
  • Visual Fire/Door/Phone Alert
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
2 QUEEN PREMIUM MOB HR ACC TUB - Hilton Key Largo Resort - 16

2 QUEEN PREMIUM MOB HR ACC TUB

  • Two Qeen beds
  • Visual Fire/Door/Phone Alert
  • Premium cable and in-room movies
  • Telephone with voicemail and data ports
  • Refrigerator
  • Coffeemaker
  • Iron and ironing board
  • Hairdryer

$18 daily resort fee includes:

  • Local/800 Call Access
  • Self Parking
  • Wireless Internet Access and more
Hide room details
Hilton Key Largo Resort
97000 South Overseas Highway, Key Largo, FL US 33037

Location

Hilton Key Largo Resort is a tropical island getaway along the beautiful Gulf of Mexico. The Hilton Key Largo Resort offers a wealth of natural wonders for vacationers and conservationists, and a host of services for the business traveler. Treat yourself to unmatched beauty among the pristine waters and sandy shores of Key Largo.

Why Stay Here

  • 2 Outdoor Heated Pools
  • Private White Sand Beach Access
  • On-Site Watersports Available
  • Fitness Center with Sauna
  • Diverse Dining Options

Resort Details

Take advantage of all the extraordinary amenities and services offered at this exclusive Key Largo hotel. Hilton Key Largo Resort is nestled on 12.5 acres of lush hardwood forestry along the Gulf of Mexico with a winding boardwalk trail. Take advantage of the exotic location and enjoy a full range of water sports. Jet skiing, parasailing, and wave runners are offered on-sites. Experience a tropical Caribbean paradise without leaving the United States at Hilton Key Largo Resort.

Accommodation Details

Take advantage of breathtaking views from your own private balcony. You`ll find an array of on-site amenities and features at Hilton Key Largo Resort. Each room is designed with comfort and convenience in mind. Each spacious room offers sun-filled lighting with custom designed bedding.

Restaurants, Lounges & Bars

Hilton Key Largo Resort offers unique dining experiences on-site. Treetops Bar and Grill offers local fresh seafood and prime steaks. Splashes Pool Bar and Waves Beach Bar offers quick- service options near the Pool and Beach.

For the Family

Hilton Key Largo Resort offers on-site water sports options including snorkeling, diving, and boat tours.

Pools & Spas

  • 2 Outdoor Heated Pools

AMENITIES:
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 3375 reviews
from Tallinn, Estonia
Submitted on 25-05-2016
Room average. Dining OK. Two pools were OK and had decently warm water for kids. Go and rent a kayak at the hotel beach. Fits a parent and a kid. In the evening we were able to see a few manatee ("see cows") just a few feet from the pier.
from Glendale, Arizona
Submitted on 25-05-2016
This was our second trip to the Key Largo Hilton, and it didn't disappoint. My wife and I came by ourselves 5 years ago and brought our two teenage boys this time. They rarely stayed in the room, which indicates plenty of activities and things to explore at the resort. Why 4 stars? The reviews are right, the rooms definitely need an upgrade which we heard will be coming soon as the property recently sold. From what we heard, it will be staying in the Hilton family. We stayed in a suite, wh... Read more
from Livermore, California
Submitted on 25-05-2016
If you enjoy fishing. This is the place for you. If you enjoy soaking up the sun and floating in the water this also is the place for you. Weather is warm to hot. The water is warmer than a pool. Maybe 88 + degrees. Beautiful sun sets
from Maidstone, United Kingdom
Submitted on 25-05-2016
This place is amazing the hole time there was great we arrived about an hour early and the room was ready the room was nice and had plenty of space. All the staff where very friendly from check in to check out Mary was very nice gave us loads of advise on where to go. Matthew in the bar was very friendly and great server. We has dinner in the hotel restaurant and could never finish it the mac and cheese was massive. Drinks were standard hotel price had a nice range. There was a few times where w... Read more
from Key Largo, United States
Submitted on 25-05-2016
Very unimpressed! Probably the worst Hilton property that I have ever stayed and I have almost exclusively used Hilton properties for business travel over the past 15 years Old Tired Dirty Run down Overpriced
from Concord, New Hampshire
Submitted on 06-06-2016
This was not our first visit to this hotel. We were very disappointed on arrival to find that they had not given us a room location that we had specifically requested. We had changed our plans (originally had planned to go the following week) just so that we could have a room on a higher floor. When we arrived, we were given a first floor room. The staff did make every effort to fix the issue and moved us the next day, but we had to hang around for the move to happen. We love this hotel and the... Read more
from Hartford, Connecticut
Submitted on 06-06-2016
We had requested a few weeks prior to have adjoining rooms with my parents to make it easier with our 8month old, since they would be helping out with him while my husband & I went on a snorkel trip. The person I spoke to at that time said there would be no problem with that. Upon arrival I asked if that was still the case the woman at the desk was very polite and stated that they couldn't but we were one room away which was fine. The beach wasn't that great it was very small we apparently went ... Read more
from New Castle, Delaware
Submitted on 06-06-2016
I stayed here for a conference. Such a great place to stay. Hotel staff was very nice and accommodating, my conference coincided with my wife's birthday and they had a complimentary slice of Key Lime pie waiting for us upon check-in as well as a room upgrade. I also ordered a fruit and cheese tray ahead of time which was excellent. The staff on the beach, by the pool, and at the bars (beach bar and hotel bar) were also fantastic. Room was spacious, bed was comfortable, but the grounds were ... Read more
from Kingston, Jamaica
Submitted on 06-06-2016
Hotel was located on a beach which was important to me but the room was only ok. Certainly not worth the price differential from other hiltons. The restaurant again was ok. Not great, not terrible. The ocean view was terrific. Gift shop staff were very nice and friendly. Restaurant staff really were spread thin when you realize they were serving both the balcony and within the restaurant. Food was pricey too. Lobster Mac and cheese was the best meal.
from Fort Myers, United States
Submitted on 06-06-2016
Hotel is much worse condition than we experienced last year when staying there. Spa was dirty and full of leaves/trash. Some beach chairs were ripped and seating was saggy. Maintenance of room was below par for Hilton brand hotel. Runny toilet, lack of hot water in the shower and room smelled musty & not fresh as one would expect from Hilton brand.
from Miami, Florida
Submitted on 20-06-2016
The location is excellent and so are the staff and services provided by the hotel, but the wear and tear in the room is definitely visible. It is time to redo all of the rooms. The carpeting is beyond filthy.
from
Submitted on 20-06-2016
Absolutely relaxing! We had reserved our room 9 months in advance. Water view. When we got to our room the view was completely blocked by trees. Went down to get a different room. We were told nothing was available that day but tomorrow first room available on 4th floor was ours. Went down in the morning to front desk and before my husband could finish his sentence about being promised a new room the woman behind the desk was on it and told us to pack our stuff and when the room was ready they w... Read more
from Glenside
Submitted on 21-06-2016
The hotel was in the perfect location and the grounds were very nice including a small secluded and shaded beach. It was the perfect spot for our girls getaway. Furthermore the staff was very kind and helpful. The room had a perfect view of the waterfront and was spacious and the bedding was comfortable. Only negatives were the condition of the room (stained sofa and carpet) and the spotty wifi service.
from Oakdale, United States
Submitted on 21-06-2016
Wonderful stay beautiful property. Gun activity for kids, scavenger hunt for rewards also educational. Pool and beach for swimming. Special shout our to "Monica" upon learning we had difficulty printing out our departing flight boarding passes the day before offered to do it for me that morning at 6 AM. Huge relief for us as we traveled to the airport. They made the stay a pleasure. Only improvement would be to make the entire property smoke free.
from Long Island, NY
Submitted on 21-06-2016
My wife and I visited in May and booked this hotel last minute, but it was a great place to stay, if only for a night. From what I can tell, this is a Hilton that took over another resort a short time ago so it doesn't have all the "Hilton touches" yet but I enjoyed staying there and would go back for a longer stay in the future. The rooms were in need of some updating but the beach was gorgeous. Palms trees went all the way down to the Gulf water and it felt more like the Caribbean than Florida... Read more
from Austin, Texas
Submitted on 29-06-2016
Was great accept the breakfast having to pay for each additional upgrade, if it's free it should all be free, the beach was great and the pier my only issue throughout the whole trip was the breakfast upgrades that's all.
from Monroe, New Jersey
Submitted on 30-06-2016
The venue was perfect . Very Nice beach and pools . Also the room we were in had excellent ocean view . The room however was run down . Carpet frayed and furniture old . Lamp shade had hole in it .Definitely not worth about 100,000 points . The double tree down the road had much nice rooms . That would be my choice if a Hilton hotel is your preference .
from Tampa, Florida
Submitted on 01-07-2016
My husband and I spent a week at the Hilton Resort, it was a wonderful vacation and we both came home feeling like new people! The beach area was gorgeous and much bigger than I expected from the photos online. The room was very clean but could use some updating-however we didn't take a vacation to Key Largo to sit in a hotel room all week so it suited our needs just fine and the down comforter was heaven. The food at the on site restaurants and bars was very overpriced but there are plenty of f... Read more
from Tampa, Florida
Submitted on 01-07-2016
I stayed at the Key Largo Hilton for a business meeting. Over all I would rate it as an average property there were some positives and some negatives. First the negatives, my room was not ready at arrival 4pm, it took over an hour for room to be ready. Drink prices were very high. Beers 6 dollars and specialty drinks 12 dollars. The Views from rooms below 3 floor were of mangroves. The positives, the bartender and waitress at tiki bar were both excellent (Matthew and Carla) !! I really can not... Read more
from Morristown, New Jersey
Submitted on 02-07-2016
We had a good time and it was not overcrowded. The staff was nice but not overly friendly like at Hyatt. The location was the best in Key Largo. The happy hour was a bit lacking. 13.00 for a hotdog for your kid's. Hard to eat snacks for a family as going out made more sense.
from Newark Valley, New York
Submitted on 03-07-2016
Spent 3 nights at the Hilton key Largo resort this May. There are so many hotels to choose from it is often difficult to decide. Well, let me tell you, look no further. In my humble opinion what makes a hotel great is first and foremost the staff. Friendly, interesting and personable. Whether it is Patrick working on the beach with his wonderful personality, or Violetta at the pool bar, the staff here is the best. Wow, I almost forgot to mention Mary. She came around the pool passing out ice... Read more
from Bowling Green, KY
Submitted on 04-07-2016
About the only bad thing I can say about this Hilton is that there was nothing on the grounds worthy of a resort fee. The hotel was in absolutely the perfect location for all that we did. Right near by the Pennekamp state park and the Dolphinplus Bayside. Minutes away from all the best restaurants. We went further down the keys to visit a few places towards Key West and we were so glad we picked Key Largo area to stay in and particularly this hotel. There are comments on here that state this... Read more
from
Submitted on 04-07-2016
The hotel is what you would expect given it's a Hilton. The public spaces are attractive and clean, as are the rooms. The whole property can benefit from an update/ freshening up, nothing wrong with the place, just the usual signs of wear and tear on a popular family destination. The pools are nice (one for families and the other is more adult oriented/ quieter), and there are two beach options. One beach is larger and has lots of activities as well as a bar and grill, and the other is quieter a... Read more
from Oxford, United Kingdom
Submitted on 05-07-2016
Stayed with my family for a night. I'll start with the positive, which is the staff: they were extremely friendly, welcoming and professional. This hotel is in need for a complete renovation though. The premises and experience are so dated! For example, you have to walk to reception to get towels (5 min walk from the beach each way), you have to walk past the parking lot to get to the swimming pool, the common areas are full of sand and puddles from the humidity and people walking around to get ... Read more
from Miami Shores, Florida
Submitted on 05-07-2016
For a Hilton I was a little disappointed. While there were plenty of activities available, such as snorkeling, jet-skis, parasailing, etc, the resort itself was a little old, could use some refurbishing. Housekeeping was lacking, they didn't come to clean the room until 6 pm! When the AC unit turned on it was also very noisy, it seems this was just my room as my friends didn't notice it. The beach was very small, but the pool was great though you did have to walk across the parking lot to ge... Read more
from Boynton Beach, United States
Submitted on 07-07-2016
Property is great with lots of trees along the nice sand beach. Excellent views of the water. Nice pools, but not near the beach. They don't allow coolers, so constantly hassled. And get ready to be ripped by food and drink prices.
from Parrish, Florida
Submitted on 08-07-2016
Instead of leaving ‚??The Pros & Cons‚?? to the end, let us start out with them! We stayed here for 1 night over the 4th of July weekend in a Junior Suite on the 4th floor/North Side/# 466. We have mixed feelings over this resort. We appreciated Monica‚??s kindness at check-in and Front Desk Manager Brianna‚??s assistance at the front desk when we had problems with our junior suite. Pros ‚?Ę Very few hotels have such gorgeous landscaping anymore ‚?? They build Hampton Inns or Hilton Garden ... Read more
from South Beach, Florida
Submitted on 08-07-2016
The lobby area and grounds are very nice and lush with bamboo trees. It has a pathway with lots of nature and it sits on the bayside. The hotel offers guests two drinks on the house. Our view was very beautiful and the balcony was large. The room was nice the bed and bedding were comfortable; however I do agree that the hotel in general needs maintenance throughout. We had the buffet breakfast included with our stay, is was good. They had a s'mores night for the guest one night with calypso musi... Read more
from
Submitted on 09-07-2016
I think the great appeal of this place is its old world charm & beautiful shaded landscape that makes it cooler & more remote-feeling than big box properties. We extended our stay b/c we had such a nice time so had the opportunity to preview 2 rooms-both were spacious & comfortable with large balcony & refrigerators in the room. The beach was beautiful with lots of natural shade trees & we never felt "nickel & dime'd" quite unlike other resort properties I've visited. The staff was fantastic her... Read more
from
Submitted on 10-07-2016
We didn't stay overnight here but a local told us about the beach area which we visited. We were able to snorkel, didn't see a lot, but was still fun. We played ping pong and corn hole and relaxed on the hammock. We also had a few drinks at the outside bar which were very good! We saw manatees at the dock and also watched the sunset there. Really pretty hotel in regards to the outdoor area.
from Tampa, United States
Submitted on 10-07-2016
Problems started at check-in. Room was not ready until an hour and half after promised (check in time). Housekeeping came on only one day out of the three we stayed. The room had terrible ant problem. Just generally unpleasant staff and not clean hotel. None of the resort amenities advertised were available. Only one staff person working at check out time. All the other customers (in the long check out line) had similar complaints.
from Ilminster, United Kingdom
Submitted on 12-07-2016
All my reviews have always been positive but this hotel was far from that. First of all this is a Hilton... From the looks of the rooms you would not think so. You can expect wear and tear furniture in the rooms as I understand hotels cannot afford to replace the furniture all the time but this honestly looked like it hadn't been replaced in 30+ years. The room was unclean. Other reviews commented on putting towels down. We did this too. The carpet had turned my socks black. There were bit... Read more
from Cherokee, Oklahoma
Submitted on 13-07-2016
First time guests here. We loved the look of the place immediately, felt very secluded with the dense foliage. We were treated very well by everyone with special shout-outs to Ms. Mary who worked the Beach area and the Tree Tops Hostess (sorry, can't recall her name) both longtime employees. Enjoyed the family atmosphere throughout. Had great meals especially at Tree Tops. Used as a base to make several excursions both North and South. The room and all other amenities were very nice. Already pla... Read more
from
Submitted on 13-07-2016
This Hilton is old and dated. The lobby area is nice, but as you walk to your room you can see things deteriorate. The sliding door in our room constantly fell off the tracks. My son had to rehang it several times to get the doors to shut properly. Housekeeping came to the room while we were preparing to leave. I asked her to come back after we left. She didn't look to happy and left. We came back to the room at about 5pm to find that Housekeeping never returned to the room. For Hilton Honor... Read more
from Leicester, United Kingdom
Submitted on 13-07-2016
Upon arrival, check in was swift and efficient. The hotel is rather large so it took a fair while to reach our room. The room was spacious, well appointed and had all of the standard amenities that you would expect (lavazza coffee, Toiletries, hairdryer, iron/ironing board, hairdryer and most importantly free WIFI etc.). However there was obvious signs of wear and tear, such as paint that needed re-touching up. The view from the room/balcony was breathtaking, with amazing views out onto the bay/... Read more
from Glen Ellyn, Illinois, United States
Submitted on 14-07-2016
We loved the tree lined beach area of this hotel. It really makes you feel like you are on an island. Our son and his friend enjoyed the jet ski and parasailing. The boys were 15 and needed to take a short test to drive them alone. One day, one of staff passed out free Popsicles to those on the beach. We enjoyed the pool and hot tub area. The hotel is very large, so it takes you a while to get here and there. We ate breakfast at the Treetops restaurant a couple times. It was expensive, b... Read more
from
Submitted on 15-07-2016
Our 5 night stay was far less than what I expected. On the positive side, I want to thank Lisa & Corinne in Treetops ‚??both are stellar examples of outstanding customer service! A special thank you to Ronald in housekeeping who was persistent in locating the housekeeper servicing our room. And now for the negatives. Upon arrival, our room was not ready and still was not ready well after 4 pm check-in time. We were not alone as others arriving experienced the same situation. Those working the de... Read more
from Saint Louis, Missouri
Submitted on 15-07-2016
The Key Largo Hilton resort is a wonderful property! Yes, the rooms are dated and could use a remodel, but they are clean and inviting. The bed was very comfortable. Everyone we encountered was courteous and helpful. We arrived late at night and received an ‚??Oceanview‚?? room where you viewed the water over the tree tops. We were told if the room wasn‚??t satisfactory we could ask to move in the morning. We opted to stay in the room and were happy with the location and view. It was actu... Read more
from
Submitted on 17-07-2016
We spent three days here as our first experience of the Florida Keys, it was a great base for us but we found the whole place in need of a refresh. The rooms were clean and comfortable with very efficient air conditioning just not up to what we normally expect of a Hilton.
from
Submitted on 18-07-2016
Reader‚??s Digest: AMAZING LOCATION with private beach on the Florida Bay side and Amenities for all ages. If I ever return to the Keys, I will book again at the Hilton! Full Review: I was looking for a great spot for a getaway with my wife. We‚??ve been to Key West because of a previous cruise through the eastern carribean and loved the tropical feel while still being in the states. She was in Miami for a conference and we wanted to parlay that into an extended weekend getaway. I didn't want ... Read more
from Los Angeles, California
Submitted on 19-07-2016
This hotel needs to be redone ... Old dirty . Run down. No handicapp parking by elevator. Only two handicapp by office none located by rooms at all. Staff are rude and hurried . No mad service no empty of trash.
from
Submitted on 19-07-2016
Had a terrible experience after upgrading and paying almost $400 a night. Room smelled like a sewer and they were unable to change so we stayed with febreeze (offered by staff) and a machine to purify the air which helped for a few hours. Room was dirty and dated. Don't be fooled by online pictures!
from Columbus, Ohio
Submitted on 20-07-2016
Very clean. Very nice outdoor pools. Did not visit tiki bar. Wifi worked well. As a side note they have a pool that is 9' deep. My wife and I were working on scuba certification and at least two company's use that pool until lunch time for training. That is very handy if you also are getting certified but maybe not so much if your not. That being said the other pool is completely seperate with a nice waterfall. Also in walking distance to a nice Boardwalk, several fishing charters, and good rest... Read more
from Miami, FL
Submitted on 20-07-2016
My spouse and both love this Hotel. It is a lovely get-away for a short honeymoon ... It is off the highway in a tropical hardwood forrest ... it is quiet ... it has a small beach on the sound side ... the water is shallow and crystal clear .. it has a double pool with a loud waterfall in-between a family pool and a non-kid pool (wonderful if you go without the kids) ... the rooms are wonderful & if you get one on the top floor on the sound side you will experience an incredible sunset (I perso... Read more
from
Submitted on 21-07-2016
This hotel was a real disappointment, and not typical of a Hilton. The room is large with a great view (4th floor, Ocean view, but we had to pay extra). However, the room (and indeed the resort) is run down and in need of renovation. I think we could have endured that, given that the resort is in a tropical resort, and will experience wear and tear more quickly than in other resorts. However, the facilities were poor - for example, crossing a car park to access the pool, beach towels at the fron... Read more
from Punts Gorda
Submitted on 22-07-2016
Salsa was too hot and no other options provided. A/C I'd dnot cool until the last night. Service was excellent. Rooms very clean. I did notice that there were numerous activities offered for children,
from Lake Worth, Florida
Submitted on 23-07-2016
This hotel was in a good location but definitely needs upgrades. The hot tub wasn't hot at all and there were cracks around the concrete in the hot tub. Our sink was broken and the balcony had old, uncomfortable metal chairs. The staff was great and the beach area is really nice. Unfortunately, I wouldn't be coming back here.
from
Submitted on 23-07-2016
We had a great time. Ocean water was beautiful and the pool was great. Very friendly wildlife and amazing sunsets. The only bad thing was the massive number of upsidedown jellyfish. If you don't have goggles you really don't know they are there. They stay on the bottom and mind their own business as long as you leave them alone, they leave you alone. But that's not the Hilton's fault. It's ocean life.
from Miami
Submitted on 23-07-2016
Very nice beach!!! Awesome pool and hot tub area. Great Front desk team! unfortunately the attendants that work the beach and pool are a bit aggressive and one was discourteous. The team member is the only reason that the hotel didn't get an excellent rating was because of this team member. The Management team gets an excellent on addressing guest concerns.
from
Submitted on 26-07-2016
I was hesitant to stay here after reading the mixed reviews. My family stays at hiltons all the time and I know a lot of the reviews can be picky so we decided to give it a try anyways. However, there is no excuse or justification to having dirty hotel rooms. The room we were put into upon our arrival yesterday was dirty. A half eaten pizza was left in the room, trash on the floor, dust everywhere. We immediately notified the front desk and waited for someone to find us a new room. It was such ... Read more
from
Submitted on 26-07-2016
Great location for a holiday away from the crowds on Key Largo with a private beach and watersports rental. The hotel is a bit dated but it's well maintained. Lot's of parking and nearby restaurants available. 2 nice pools and a Jacuzzi . Unfortunately, the weather didn't cooperate with our schedule and it rained the whole time. So beach activities and the pool was pretty much shutdown and we spent a lot of time in the room doing nothing. The hotel restaurant is decent and in general it's hard ... Read more
from
Submitted on 27-07-2016
I don't know the other hotels in the area so can't compare. But the location is definitely great. The set up was grand one day. But the place is in need of a rebuild. It has a shabby feel and the rooms aren't up to current day standards. Wifi is poor. Beach bar not fully stocked. Staff is short but they try. Restaurant is ok.
from United States
Submitted on 27-07-2016
Disappointing stay. Hot water heater was "broken" and had to take cold shower. When I complained, I was told to "try back in a few minutes" but it was cold for hours. "oceanside balcony" had no view of ocean - completely blocked by trees. Treetops Restaurant was amazing! Lisa and Monte were more than pleasant and provided great service! Beautiful sunset!! Unfortunately, this was the only good service at this hotel
from Greenville, United States
Submitted on 27-07-2016
The outdoor grounds & beach are great. Also had great activities for kids (eg. pool games, camp fire smores). Convenience to SUP, sailing, eco tours, etc are also a plus. However, the hotel physical structure, décor, and infrastructure are showing its age and wear. Need to update all. No hot water one night due to mechanical issues, although management professionally responded.
from
Submitted on 28-07-2016
The kids loved the bracelet hunt, waterfall pool and other activities. Rooms were nice and we had a nice view of the water. Breakfast buffet was great. The beach wasn't as good as I thought it would be. Over all good and I'm sure better then a lot of the off name hotels/motels in the area that you don't know what ypur getting. We were happy with it.
from Boise, Idaho
Submitted on 30-07-2016
Great location but the rooms are in desperate need of an update and the hotel was not able to provide towels for beach. Pool was nice but nobody was staffing the pool bar. Beach area was great and staff was friendly but again was not able to provide towels.
from Marathon, Florida
Submitted on 02-08-2016
Rooms are outdated and pretty worn out and not what I would have expected from a Hilton. The main hotel area was nice and the beach front was beautiful. But the building were the rooms were was also not very well taken care of, again not what I would expect from a Hilton.
from Miami, Florida
Submitted on 02-08-2016
We stayed here for one night for our friend's wedding. The location is great as it has it's own private beach but the hotel needs major remodeling, kinda had a motel feeling vibe. Our room was clean but average nothing special for the price we paid. It's definitely better than most hotels in the area but then again most I believe are motels or old hotels. For being a Hilton I was expecting more and didn't receive it. The bed was comfortable and bathroom was tiny. The beach area is nice but t... Read more
from Sapulpa, Oklahoma
Submitted on 02-08-2016
Came to Key Largo to have a scuba vacation, but wanted to have some "resort" time too, the hotel is nice, the rooms are standard nice hotel rooms. Charged $25/per day "resort fee" to be able to swim in the pools and on the beach. So price of stay jumped $300. I think next time I will find a funky local place. Breakfast was very nice, the beach was great also. Other than that, nothing special, the pictures on the website of people kayaking in the trees is a 45-60 minute paddle away, good thi... Read more
from San Antonio, Texas
Submitted on 02-08-2016
We are diamond members and have stayed at many Hiltons around the world. This Hilton is very unique. It is smaller; beautiful lush landscape surrounding the property. I love the mangrove "forest" around the bay lined side of the property. Beach chairs nestled throughout. This is not your typical resort with kids club, hopping beach bar, restaurants, etc... It is quiet. There are 3 restaurants - but really only 1 true restaurant, Treetops. Waves, on the water, is basically a food truck. The... Read more
from Orlando, Florida
Submitted on 04-08-2016
Overall, I had a great stay at the Hilton. The people were friendly, the food was great, and the view and accommodations were fantastic! The hotel seems to be getting a little old and could use some updates, but this did not deter. Cell phone reception was a little rough, I tried to order a pizza but the person on the phone could not understand me after several attempts. I believe that they are working on those challenges though, overall I really enjoyed it.
from
Submitted on 04-08-2016
Love this resort. We traveled with our two pre-teens and it was the perfect location. The bayside beach is wonderful. We were very excited to have seen Dolphins playing along side our paddle board... Only surpassed by a baby manatee swimming along with resort guests in knee deep water. Staff was extremely friendly and eager to help in all areas. The water sports people were also great - very helpful without the high pressure "time share sales" experience you sometimes get. Tree top restaurant wa... Read more
from Edinburgh, United Kingdom
Submitted on 05-08-2016
Booked a Junior suite at this hotel for a family of four hoping for some luxury by the sea. Room we were given was shabby and no door onthe bedroom so no privacy for kids or us! Got moved to a shared larger room which was more spacious, so it was not worth the extra money we paid for a suite. Resort itself was amazing though, great private beach, nature walks and activities for the kids. Breakfasts wonderful and staff friendly. Need a car to get anywhere but great location for exploring Keys and... Read more
from Port Charlotte, Florida
Submitted on 05-08-2016
Stayed here for 2 nights. I'm a big Hilton fan and try to stay at Hilton locations when available. This Hilton did not live up to the standard we have come to expect from a facility standpoint. We felt the room was tired and badly in need of a refresh or makeover. The property itself was in a great location with beautiful views. It has a neat pool area with a 2 pools for family or adults separated by a waterfall feature. Request the south end of the resort if you are looking for that. As for the... Read more
from Minneapolis, Minnesota
Submitted on 10-08-2016
I was just at the Hiton in Key Kargo and had a good stay. Positives: the beach is perfect! The water is very warm and relaxing, and the visibility is very good. You can go snorkeling and see many different sea animals. I actually swam with 5 manatees! One big one and 4 babies. The location is also very good and close to nice restaurants, shopping, theater, etc. The hotel has skis and paddle boarding for rental and will help you schedule snorkeling, scuba and fishing. Negatives: my room smell... Read more
from Bedfordshire
Submitted on 10-08-2016
The hotel is looking very dated, during our stay we were not able to get access to our room until after 4:00pm as this was hotel policy. As a silver member (almost gold) I had requested a high floor away from the elevators as my standard preference. I was provided with a first floor room - right next to two elevators and the main house keeping store. The noise ran all day from very early resulting in no sleep in the morning. The maid did not turn up to clean the room until gone 6:00pm on the... Read more
from Jupiter
Submitted on 10-08-2016
We have been to this hotel several times over the last 20 years. Unfortunately the quality of the hotel oszillates strongly. It is currently going down. The good things to mention are: location, grounds, treetops restaurant. I love to have breakfast at the treetops restaurant. The rooms are good too, mainly. Bad is: building exterior (wood is rotting, metal is rusting, elevators not to standard, lobby is dated, paint, sound insulation, rusting curtain clips, parking.
from South Wales
Submitted on 10-08-2016
The Hilton offered an opportunity to view your room and check in prior to arrival, this is the only brand that I know of that offered this. We requested a high floor level room and when viewing the room allocated I noticed the room was on the ground level and changed it to a 2nd floor. On arrival the car parking was free and had no issues parking,the staff was very helpful and friendly. The room was excellent with very clean bedding and towels. The bathroom had a walkin shower. The fitness room ... Read more
from Burbank, Ohio
Submitted on 11-08-2016
Wi-fi sucks, but you can pay for more speed. No coffee in the lobby?? But you can buy a $16 pot of coffee with a 22% surcharge. Building is falling apart Elevator is broke. 4 star price with a 1 star look. Bathroom door is so load it will wake the people next to you. The 1970 balcony doors can be heard from the first floor.Even the door into the suit is messed up and from the 1970's. Soffits around the whole place are rusted and falling down. $289 a night for a water view is crazy. Go... Read more
from
Submitted on 11-08-2016
This Hilton had beautiful property and most of the staff were friendly. The bell hop this morning with the facial hair was extremely rude and lazy. He showed no hospitality towards the guests. He had no desire to assist guest with basic things such as luggage carts. Everyone else was super kind and helpful!
from Birmingham, United Kingdom
Submitted on 12-08-2016
Our first impressions of the hotel were not great as we were met with a receptionist who appeared to not know what they were doing. We arrived in Key Largo about 12pm in the afternoon & was told we would have to wait till 4 before we could go into our rooms. As this is pretty much the case anywhere in America, we didn't mind. Before leaving to explore the grounds, we were told we would be contacted when the rooms were ready - this did not happen! The grounds, views & beaches were amazing, its j... Read more
from San Francisco, California
Submitted on 14-08-2016
This Hilton Hotel was not of the quality advertised. Room was full of mold and when I requested another room. They stated that there were none available even though the mold posed a health risk. Speaking to other guest, they too had an abundance of mold issues. The should close this hotel as being a health risk to unknowing travelers. The room I had booked was the largest that they offer. No effort or consideration was made to assist me in this effort. Being a part of the Hilton Honors syst... Read more
from Norwalk, Connecticut
Submitted on 14-08-2016
We loved the resort, the staff, the pools & the awesome Beach. The food was excellent & staff all around the resort were very helpful. We will definitely look into going for longer next time we are in Florida
from
Submitted on 17-08-2016
This picture says it all! AWESOME PLACE TO STAY! We've seen dolphins swimming from our room and there are two beaches. Our favorite is hammock beach. The pool is great also. The food on property is pretty expensive but otherwise the lodgings great and we'll be back as soon as we can!
from London, United Kingdom
Submitted on 17-08-2016
My husband and I stayed here with our teenage daughter for 5 nights. Unfortunately, our junior suite was sub-standard. The air conditioning was faulty, even though a maintenance man looked at it twice. The only way that we could turn it off at night was by my husband dismantling the whole unit. On the second day the toilet was blocked. Again, a maintenance man had to come to unblock it. My daughter slept on the sofa bed. But after the first night, she complained that it was so uncomfortable. W... Read more
from Nj
Submitted on 17-08-2016
Had a wonderful time with my husband and almost 4 year olds we really enjoyed when we went in August it was not busy whatsoever the pool was very clean and beautiful they actually were handing out free ice pops to everyone which I thought was awesome upon arrival we arrived early and they gave us a room right away in fact they upgraded us to a ocean view with a balcony. The staff immediately texted me to let me know that if I needed anything I could text them at any time which was such an amazin... Read more
from Mobile, Alabama
Submitted on 17-08-2016
We are diamond members and were given a room with a parking lot view and no fridge in the room. The walk to the ice machine was a long one and the hotel needs a lot of love. The outdoor area was quite nice and the tiki bar was a favorite spot! We also enjoyed pulling our chairs directly into the water as well as the mangrove trails. The pool was adequate and it was nice to have both a family side and adults only area.
from orland hills
Submitted on 17-08-2016
Average resort, not worth having to pay a twenty-five dollar resort fee each day. Restaurant food was good but very expensive. Cell phone service is awful, our phones didn't work. The pool is far from the beach.
from Pembroke Pines, Florida, United States
Submitted on 07-09-2016
My family & I spent 2 nights at the Hilton Key Largo Resort for the first time since it was bought by Hilton a few years ago. The reason for the trip was for my wife birthday and a family gathering with other family members and close friends. The hotel is conveniently located close to mile marker 97 which is a few miles as you enter into Key Largo in the Florida Keys. My family and I always like the location of this hotel and especially the atmosphere and layout. It was always one of our favorit... Read more
from Coral Springs, FL.
Submitted on 07-09-2016
Great location but Internet was horrible... Terrible connection but great attempt to rectify . Rooms very clean... Service was good.. Nice secluded location... Furniture was antiquated.. Scratched...very old... But great view... Great restaurant... Pricy but the quality was worth it
from Pompano Beach, Florida
Submitted on 07-09-2016
This hotel is set on a beautiful area on the Florida Bay. Our view of the bay was wonderful. The hotel is easy to get to as it is in US1. The service is great! We stayed for five days and we did not get bored! There was plenty to do at the hotel and around the area. There are several kinds of water sports available! We had room service and ate at all the different resteraunts and grills. Our only bad experiences were that my wife ordered some wings that were awful and had to be returned!! A... Read more
from Miami, United States
Submitted on 07-09-2016
Every labor day we would go to the Marriott in Marco Island. We tried this hotel and it was adequate, but nowhere near as luxurious as the Marco Island Marriott. If you like the quiet of the Keys and want a nice low key hotel then this place will be good, but it won't make you happy if you are looking for luxury or a true resort.
from Philadelphia, Pennsylvania
Submitted on 09-09-2016
Went for our honeymoon. Was greeted with champagne in our room. Room was cleaned daily to our convinience. Friendly staff and lovely private beach. Bring snorkels and you can see tons of starfish, along with sting rays!
from Port Saint Lucie, Florida
Submitted on 11-09-2016
Ran off to Key Largo on a whim and stayed at the Hilton Resort for 2 days. After reading some of the other reviews on Trip Advisor I was a bit hesitant and looked at some other properties but decided on Hilton because I have some status and was hoping for an upgrade. The property is huge and sprawling and quite lovely, especially for the keys. We checked in on a Thursday afternoon with no wait. I think the other reviews mentioning long waits were from holidays and weekends when this resort is ve... Read more
from
Submitted on 12-09-2016
We stayed at the Hilton after Labor Day. The hotel grounds are beautiful. Check-in was easy. Front desk staff was extremely friendly. Beach is beautiful with plenty of water sports to choose from. The dock is nice to sit and watch the sun set. However, I chose our room through the HH app based on what was available and the brief description of the room given. I was a little disappointed. I booked a beach view room and picked room 249(I believe it was). Yes. The room had a beach view if you could... Read more
from Lantana, Florida, United States
Submitted on 12-09-2016
The location was fantastic, the hotel is very dated. Needs updating in the rooms, one thing the a/c worked great in our room. The pool bar was closed both days we were there, only opened on the weekends, even though the pool was packed, they would have made money. The grounds were very well kept and the beach was great as well
from
Submitted on 12-09-2016
Small weekend getaway from Miami. This is our favorite hotel that we have stayed in key largo. Large property with secluded beaches if you like and also large more public type beach with plent chairs. Great balcony with view . Rooms were nice and clean . Not really any complaints . Would recommend and stay again .
from Amsterdam, The Netherlands
Submitted on 13-09-2016
I Stayed here a few years ago on my Hilton points for free. They were amazing to upgrading us to Beach front without us even asking. The balcony had an amazing view, the grounds were nice with a Dock, beaches, and a forresty area. Don't expect 4-5 star but an extremely comfortable stay, and a nice restaurant. I would not recommend it if you don't have a Beach side view. You do need your own car to have a wider reach. Uber from Miami is possible as it isn't far, and with uber pool quite reasonabl... Read more
from Tampa, Florida
Submitted on 13-09-2016
The room smelled very musty. Must be an outdated HVAC. The room had ants that got into our food within a few hours. Definitely not the Hilton standards we are used to. The food was a bit overpriced and was fair in quality.
from Pompano Beach, Florida
Submitted on 14-09-2016
Celebration of my Princess's 21st birthday. We reserved the King Grande suite on the fourth floor. The view was incredibly beautiful and the room was spacious and immaculate. I highly recommend the suite for an amazing stay. The Hilton staff was exceptional this trip and the GM provided the leadership their team needs to provide world class service.
from Hollywood, Florida
Submitted on 14-09-2016
Beautiful location. On site water sports company with many options. The parasailing was fantastic. Hotel staff are excellent and very accommodating. Limited phone signal with spotty complimentary WiFi.
from
Submitted on 14-09-2016
Cons: I just want to start by saying the hotel needs a complete remodel. Came her on a belated honeymoon. Everything is old and worn out. I was looking forward to a message until I saw the price, and the beach side gazebo (looks like someone's backyard). Fridges in room are smaller than I had in college. When opened balcony doors sound literally like thunder. No bathroom vent fan. No microwaves in rooms. 1 bellman for the entire hotel ( had to wait to load luggage). Restaurant really expensive. ... Read more
from Miami, Florida
Submitted on 15-09-2016
Although the location is perfect, the hotel and grounds leave a lot to be desired. Our room, which we were told was a beach view, provided a perfect view of nothing but trees. trees that are about 2 feet away. Had we known this we would've went elsewhere. Customer service was non-existent when we voiced our complaint. Do yourself a favor, stay elsewhere.
from Tampa, Florida
Submitted on 16-09-2016
Checked in the hotel was upgraded to a water view room - the water view was if you stood on a 6 ft step ladder and then a tiny hole in the trees you could make out water. The hotel is old and the rooms were old out dated. The room doors are to the outside and I noted the secured lock on my door had been broken / cracked with screws that secure it to the frame were lose ?
from Delray Beach
Submitted on 16-09-2016
We enjoyed our 1 night stopover at the Hilton Key Largo. The views of the surroundings are stunning. The beach was a lovely place to watch the sunset and dinner at Treetops was FANTASTIC! We will definitely be back again on our way down to Key West.
from Macomb, Michigan
Submitted on 17-09-2016
Couldn't ask for a better location. My wife and I loved the cleanliness of the beach, considering there weren't very many beaches to begin with in the Keys. The staff was very helpful, especially when it came time to choose a restaurant with a romantic vibe. Also, the beach was warm and sea creatures would just swim right on up to you. Very cool! Great experience!
from Mystic, United States
Submitted on 18-09-2016
Beautiful views,but rooms and hallways need a make over. Two out of three rooms viewed were musty and furniture was very tired. But if you want a nice beach, and a location near Key Largo attractions, this will work.
from Cooper City, Florida
Submitted on 20-09-2016
They didn't have our room request. It was a girlfriend weekend and they only had a king size, "upgraded" beach view. We saw nothing but trees from our window. Didn't allow for us to sit outside on the balcony. Our upgraded breakfast was great and the restaurant staff was amazing as well. LaKeisha, front desk, was professional, informative, and helpful with dinner suggestions. Our room was near some utility area because we could hear heavy wheeled equipment being rolled what like seemed all... Read more
from
Submitted on 20-09-2016
Wonderful accommodations, staff and beach/pool. I stayed here for four nights and have experienced noting but positive attitudes from the staff. The bartenders at Waves are particularly nice...as was Dennis, who was kind enough to take me on a boat tour of the islands around the key. I came alone this time, but the resort is wonderful for kids (both 2 and 4-legged) as well. I cannot say enough about how wonderful my stay here was. Thank you to all the staff, who served, helped, cleaned or just c... Read more
from Atlanta, GA
Submitted on 20-09-2016
This has got to be one of the worst resorts I have ever stayed at. Used Hilton Honor points, WASTE. Beach and water was absolutely disgusting and extremely small. They gave us a handicap room and the bathroom was gross. The entire resort needs updating. Pool was ok...nothing great. Best part of the stay was fishing off the dock! They have fishing poles you can use and bate you can buy at the little store. Caught a couple barracuda and some rare fish (can't remember the name). I'm glad w... Read more
from new smyrna beach florida, United States
Submitted on 20-09-2016
Great views , fantastic amenities , friendly staff members. Close to shopping , restaurants , and sight seeing. Pet friendly , and plenty of activities planned by the staff for children and adults. Great beach with fantastic views and a quiet beach called hammock beach where you can relax and listen to the surf. A beach bar or massage parlor where you can relax , lay back and listen to the live music . Nature trail , bikes , para sailing , sailing , wave runners , eco tours and much more
from Winter Haven, Florida
Submitted on 23-09-2016
Although by no means filthy, the room wasn't really very clean or well maintained, the door was difficult to open, I could only open it if I threw my hip into it. We paid extra for an ocean view room, we could not see the ocean from our balcony, only thick tree tops. I called in advance before I made my reservation and I was told dogs are allowed everywhere except the pool and the restaurant. This was not the case, there are two very small areas outside where dogs are allowed, both are very h... Read more
from London, United Kingdom
Submitted on 24-09-2016
A very poor example of Hilton standard. Mildew, damp and smelly rooms. Broken safes and ill fitting doors. Desperately in need of modernisation. We chose the resort to celebrate but all we came away with were flea bites and a desire not to return. Hilton needs to pick up the hotel and bring it into the 21st century
from
Submitted on 24-09-2016
My husband and I spend 2 days here and we were extremely disappointed. This is not up to Hilton standards. We booked a beachside room. The rooms carpet was filthy dirty and needed to be replaced, the air conditioner was so loud we could not sleep. and there was mold and dirt around the balcony door and ceiling. This room was old and dirty. Really bad. The reason I gave it a 2 and not a 1 was the view was good. This hotel needs a complete overhaul.
from
Submitted on 25-09-2016
Many people whine about non-sense, but our issues were legitimate. We stayed here to complete our scuba certification for the following 2 days. I took the family with me. 1# My daughter got stuck in the elevator and there was no one to help!! She hurt her ankle the day prior to the trip and elected to take the outside elevator down to the beach level. It got stuck. My wife ran to the front desk for help and all she got was "DEER IN THE HEADLIGHTS LOOK". It was about 10pm on Friday and so I had ... Read more
from Miami, Florida
Submitted on 25-09-2016
Ok for a quick overnight stay but this hotel needs an upgrade. The rooms are outdated and don't have a "resort" feel to them what so ever. Neither have the inside public areas. The whole place has a cold feel, more like a business hotel than a resort. Being in such a beautiful location, it has so much potential. The breakfast buffet is also very average. The staff, on the other hand, was very friendly. As a matter of fact, the only recognition of our Diamond status came from the front desk clerk... Read more
from Miami Beach, Florida
Submitted on 26-09-2016
This is a key largo favorite of our families. We love the Hilton key largo resort and all of its beauty and amenities. The view and sunset it breathtaking. The water is so clear, and the grounds are peaceful.
TOP