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Hampton Inn Jacksonville South/I-95 at JTB

Jacksonville, FL, US (JAX)

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Based on 315 reviews
Take advantage of our close proximity to Jacksonvilles beautiful beaches, and lots of shops, restaurants and attractions.
Room & Rates
1 KING MICROWAVE/FRIDGE/WET BAR STUDIO SUITE NS - Hampton Inn Jacksonville South/I-95 at JTB - 1

1 KING MICROWAVE/FRIDGE/WET BAR STUDIO SUITE NS

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Wi-Fi
  • 46-Inch Flat Screen TV
  • Pay Movies
  • Premium Channels
  • Coffee/Tea Maker
  • Mini-Fridge
  • Microwave
  • Wet Bar
Hide room details
1 KING W/MICROWAVE/FRIDGE NS - Hampton Inn Jacksonville South/I-95 at JTB - 2

1 KING W/MICROWAVE/FRIDGE NS

  • 1 King Bed
  • Free Hot Breakfast
  • Free Wi-Fi
  • 46-Inch Flat Screen TV
  • Pay Movies
  • Premium Channels
  • Coffee/Tea Maker
  • Mini-Fridge
  • Microwave
Hide room details
1 KING MOBILITY/HEARING ACCESS W/TUB NS - Hampton Inn Jacksonville South/I-95 at JTB - 3

1 KING MOBILITY/HEARING ACCESS W/TUB NS

  • 1 King Bed
  • Free Hot Breakfast
  • Free Wi-Fi
  • 46-Inch Flat Screen TV
  • Pay Movies
  • Premium Channels
  • Coffee/Tea Maker
  • Mini-Fridge
  • Microwave
Hide room details
1 KING MOBILITY/HEARING ACC ROLL-IN SHOWER NS - Hampton Inn Jacksonville South/I-95 at JTB - 4

1 KING MOBILITY/HEARING ACC ROLL-IN SHOWER NS

  • 1 King Bed
  • Free Hot Breakfast
  • Free Wi-Fi
  • 46-Inch Flat Screen TV
  • Pay Movies
  • Premium Channels
  • Coffee/Tea Maker
  • Mini-Fridge
  • Microwave
Hide room details
1 KING W/SOFABED/MICROWAVE/FRIDGE NS - Hampton Inn Jacksonville South/I-95 at JTB - 5

1 KING W/SOFABED/MICROWAVE/FRIDGE NS

  • 1 King Bed
  • Sofa Bed
  • Free Hot Breakfast
  • Free Wi-Fi
  • 46-Inch Flat Screen TV
  • Pay Movies
  • Premium Channels
  • Coffee/Tea Maker
  • Mini-Fridge
  • Microwave
Hide room details
2 QUEEN W/MICROWAVE/FRIDGE NS - Hampton Inn Jacksonville South/I-95 at JTB - 6

2 QUEEN W/MICROWAVE/FRIDGE NS

  • 2 Queen Beds
  • Free Hot Breakfast
  • Free Wi-Fi
  • 46-Inch Flat Screen TV
  • Pay Movies
  • Premium Channels
  • Coffee/Tea Maker
  • Mini-Fridge
  • Microwave
Hide room details
Hampton Inn Jacksonville South/I-95 at JTB
4681 Lenoir Avenue South, Jacksonville, FL US 32216

Enjoy convenient access to I-95, John Turner Butler Blvd, and Jacksonville International Airport, located just 20 miles from our hotel in Jacksonville, Florida. Take advantage of our close proximity to Jacksonvilles beautiful beaches, and lots of shops, restaurants and attractions, including St. Johns Town Center, Jacksonville Zoo and Everbank Field.

Feel at home in a spacious guest room at this Jacksonville, FL, hotel. Stay connected with free Wi-Fi at the well-lit ergonomic desk. Purchase snacks and drinks at the 24-hour Suite Shop, to chill in your mini-refrigerator, or heat in your microwave. Watch HD channels on the 42-inch LCD TV before getting a great nights sleep in the clean and fresh Hampton bed. Oversized suites are also available, with a whirlpool tub and separate sitting area. 

Exercise in the Jump Start Fitness Center, or swim in the inviting outdoor pool. Print documents in the free 24-hour business center and plan an event for up to 60 people in the meeting room. Start each day right with Hamptons free hot buffet breakfast. If youre heading out early, dont miss the most important meal of the day simply grab a free Hamptons On the Run Breakfast Bag, Monday - Friday.Friendly service, clean rooms, comfortable surroundings, every time. If youre not satisfied, we dont expect you to pay. Thats our commitment and your guarantee. That's 100% Hampton.

AMENITIES:
  • ATM Machine
  • Business Center
  • Business Services
  • Coffee/Tea
  • Complimentary Newspaper in Lobby
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-Out
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Laundry Services/Laundry Facility
  • Meeting rooms
  • Safe Deposit at Front Desk
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 315 reviews
from Atlanta, Georgia
Submitted on 23-05-2016
This seems to be a fairly new property. Everything all shiny, you know, and in great working order. You'll find all the Hampton features one acquainted with the chain expects, clean room, comfortable bed, decent wifi reception, etc, and great customer service. No complaints here. I will stay here again and recommend the property.
from Pembroke Pines, United States
Submitted on 26-05-2016
This hotel has friendly staff and great service. It is centrally located to downtown Jacksonville, beaches and shopping centers. I liked the hotel because the price was right for the type of accommodations. The hotel is relatively new and it appears staff work hard to keep it looking new. My iron was not working properly and they quickly provided a brand new iron.
from charlotte, nc
Submitted on 30-05-2016
Because our activities in Jacksonville have us all over the city, we try to stay somewhere centrally located and tried this hotel. We were close to downtown, the beaches, and it was easy access to and from the interstate. The hotel was very quiet, and the rooms were clean and well appointed. Our room was pretty large as well, which is important with three women who tend to overpack and their luggage. Breakfast in the morning was so-so. Variety was minimal....but heck, it was free....kind ... Read more
from Margate, Florida
Submitted on 05-06-2016
Great hotel great staff would return over and over. The breakfast was great and always fresh. No problem parking close to all stores and highway. Roims was clean and smelled very fresh. Clean sheets along with clean bathrrom.
from Orlando, United States
Submitted on 05-06-2016
Had a 2 day business stay last week. This is what all Hamptoms should be! It's open less than a year so the appointments are all fresh and new and the decor is in soft blues and greens. As a business traveler, my needs and wants are simple - bright hallways, bright desk and room lighting, comfortable desk chair and bed, high speed wifi that really is high speed. The extras I appreciated at this property were - easy to find (just off 202), plenty of Diamond parking places and the proximity doo... Read more
from St. Petersburg, Florida, USA
Submitted on 17-06-2016
Our two night stay was perfect. The room was clean. The area was safe. The staff was very friendly, especially the guy in the breakfast area. This hotel is a great place to spend a long weekend. There are many things to do in the Jacksonville area.
from
Submitted on 17-06-2016
Room was spacious and clean. Breakfast, was included, was plentiful - nice waffle makers! Small, but clean, fitness room. Outdoor pool only, no indoor and no hot tub. Staff was friendly and helpful. Coffee and tea available around the clock!
from Greensboro, North Carolina
Submitted on 18-06-2016
Quick overnight start but got Four star hotel customer service from Kimberly at desk, she took extra time to find an item I left behind and held it a week. Phenomenal overall experience and will stay again!!!
from Jacksonville, Florida
Submitted on 19-06-2016
Stayed one night for business and staff could not have been more helpful. I arrived late and had to leave at 6 am for a meeting. Staff arranged a wake up call and late checkout as I would be returning to hotel after early morning meeting to complete additional work.
from Fort Myers, Florida
Submitted on 21-06-2016
Great night's stay. The manager welcomed us and gave us a better rate than the internet sites. Very clean, Short walk to restaurants. Breaksfast was well done, although not as full as we would have liked, Sugggestion, call the hotel directly and see if they can beat the internet rate, and enjoy a quiet night;s stay
from St. Petersburg, Florida, USA
Submitted on 23-06-2016
Everything was great. Breakfast was typical hotel breakfast for this price/class hotel. Make your own waffles were pretty good. The gentleman working in the breakfast area was very friendly. There is a Corner Bakery across the street which is a great place for lunch. There is a lot to do in Jacksonville. Take a long weekend there and stay at this hotel, I think you will like it!
from Quinton, Virginia
Submitted on 24-06-2016
Stayed overnight with twin sister in April on way to Ft. Lauderdale for cruise. Room 122 was terrific, very quiet and convenient to breakfast area and 24-hour coffee. Overnight stays with sister and 86-year-old mother on 6/14/16 and 6/23/16 on way to/from FL west coast to another sister. Room 128 was terrific on 6/14, room 120 on 6/23 was next to elevator and noisy when elevator was in use. Great breakfast, thanks to Fotini who went out of her way to make sure our mother had apples to snack ... Read more
from
Submitted on 27-06-2016
I stayed at this Hotel for the Jazz festival. The lady at the front desk was very helpful. She took time to explain how I could easily travel the downtown area. There's a train stop just behind the hotel. The room wasn't much to brag about but it was nice enough for a day trip. Breakfast was pretty good. Great variety for a continental breakfast. I'd stay there again.
from Toronto
Submitted on 28-06-2016
After a day long drive, I spotted the Hampton Inn and dropped in for the night. It was late and there was a good rate on the room for he night. I grabbed what they had and bedded down for the night. The room was big, very clean and quiet. It was close to the interstate. There was a publix across the street and a liquor store very close. I was out early in the am and had a coffee and a small brekky, just enough to get me going. I stay exclusively at Hilton properties and this one lived up to the ... Read more
from
Submitted on 02-07-2016
Fabulous stay - amazing staff, comfortable rooms, and excellent amenities - this was one of my best hotel stays ever!!!!! The breakfast was extensive varies and fresh. We arrived late and were accommodated beautifully. Our grown kids also enjoyed the stay as the chaise allowed for extra comfortable sleeping arrangements
from Jacksonville, United States
Submitted on 03-07-2016
everthing was excellent except for the very low water pressure, making it very hard to even wash and rinse your face at the sink.The location of this motel was very instrumental in our choice of motel accommodations.
from
Submitted on 07-07-2016
The rooms were comfortable with super amenities. They are super clean. The staff are very friendly and helpful. Breakfast offered a variety of great food in a very comfortable setting. One of the best places we've ever stayed.
from Marianna, United States
Submitted on 07-07-2016
This was a very nice hotel. We stayed there for a three day convention around July 4th. The staff were very friendly, even the housekeepers and the breakfast staff. Our room was very nice and comfortable and everything was very clean. Will definitely stay here again.
from
Submitted on 08-07-2016
Trust me, you will like this hotel. I hate dirty hotels with dirty sheets and horrible continental breakfast. I always read the reviews to make sure and even then you wonder if the reviews are true. This hotel has been renovated. It is very clean, very nice and modern. The beds are comfortable and the staff is great! Needless to say, my husband and I were very satisfied with the hotel, the service and the breakfast :) I would definitely recommend this hotel to friends and family.
from Tallahassee, Florida
Submitted on 09-07-2016
Overnight stay at Hampton in Jacksonville was very pleasant. Needed to be because this was a quick trip and an important one, needed to be stress-free. It is located just off the bustling and under construction I-95, an oasis in a mind boggling traffic zoo. Staff were friendly and accomodating.
from
Submitted on 10-07-2016
The hotel was clean and comfortable. The staff was friendly and helpful. The location was great. It was a short drive to St. John's town center where we had dinner each night at a different restaurant. It it also only 30 mins from the zoo, beach and St. Augustine. We would definitely stay here again.
from Petersburg, Virginia
Submitted on 11-07-2016
I stayed at this hotel for Memorial Day weekend. The hotel was nice and the staff was very friendly. The location was perfect for me. My only 2 complaints are the breakfast and no snack/drink machines. I have stayed at ALOT of Hampton Inns and the breakfast is the exact same. It would be nice if the Organization switches it up every once in a while. With no snack/drink machine that means you have to go to the front desk to buy something if hungry. A drink and a small bag of chips= $6. Other then... Read more
from Fort Lauderdale, Florida
Submitted on 11-07-2016
This hotel is very clean and modern. The hotel staff was inviting and friendly upon walking in the door. Any question asked was answered with a smile and great information. I would definitely stay at this hotel again!
from Dayton, United States
Submitted on 11-07-2016
Hampton Inn Jacksonville South/I-95 is truly the best of the best. They have the best rooms, amenities and staff at this location. The staff had the same caring attitude with each member of my family and I. They treated us with dignity and respect from the arrival process to the time of our departure. I was very impressed with the rooms and the staff, Especially Jack, in the food service area. Jack left a lasting impression on me. He was the greatest.
from
Submitted on 12-07-2016
The hotel was beautiful, extremely clean and up to date. The breakfast was great- offered western omelets and Belgian waffles along with much more. The beds were so comfortable and the room so modernized. I have never been disappointed when staying at a Hampton Inn.
from Neptune, New Jersey
Submitted on 13-07-2016
The staff was great room clean and nicely decorated. Beds were amazing. Only issue I had was I fell in shower its very slippery do to water being softened. Pool was clean but a littlewarm for my liking. Breakfast was good and had several options. Would definitely recommend this hotel
from Leesburg, Virginia
Submitted on 14-07-2016
We experienced Friendly, welcoming staff. Very clean and modern rooms. The room was very ergonomically designed e.g. Ample outlets and well placed. I Highly recommend this location for your stay. The breakfast was also good.
from Panama City Beach, Florida
Submitted on 14-07-2016
From the staff, to the location, and the amenities. We were only there for two days and it felt like our home away from home. Breakfast every morning, the cleanliness of the facility and just an all around great experience. Thank you for everything!
from Columbia, South Carolina
Submitted on 16-07-2016
Checkin and checkout staff so professional and friendly. Rooms clean but did not like the sliding bathroom door. We will certainly use this hotel with every summer vacation travel to Florida beaches. Love love the special teas and coffee in main lobby entrance.
from Toronto, Canada
Submitted on 18-07-2016
My husband and I chose this hotel (we love Hampton Inns) based on the location. We were heading home (sadly) and this hotel is right off the highway (or would be but there is a TON of construction in the area). We did not have reservations and were able to get a suite by walking in. The assistant GM was so friendly and helpful (I wish I could remember his name for a shout out). As this hotel is a little over a year old, the room (and the hotel) was very modern. We had a suite which include... Read more
from
Submitted on 20-07-2016
Wonderful and affordable. This was a last minute trip and we did not have reservations. The late night staff was very accommodating. The room was very clean and the bed was the most comfortable bed & pillow I have ever slept in. Early morning breakfast was very good and the staff was friendly and very helpful!
from Daytona Beach, Florida
Submitted on 22-07-2016
Lovely hotel... Clean, nicely decorated, greeted by Lance at the front desk and he was wonderful. Coffee bar was amazing... So much to choose from and quality of coffee was delicious. Bedding was crisp and smelled clean and fresh!
from Winter Park, Florida
Submitted on 26-07-2016
I stayed for 2 nights in July. Rooms are exactly as pictured; clean and newly renovated. Small touches like USB charger and nightlight in bathroom are nice; Lance at front desk was great; only suggestion is to line the trash cans so guests don't dirty the cans. Breakfast was okay. All in all, I'd definitely stay again.
from Virginia Beach, Virginia
Submitted on 27-07-2016
My one day stay at Jacksonville was great because the quality of room and staff, especially Lance from the Front Desk. Room was super clean, bed was very comfortable and wifi was very good. The outpool was a welcome relief from the heat.
from
Submitted on 27-07-2016
Front desk service was quick and helpful. Nice 1st impression!! The room was clean well designed and soooo comfortable. The only reason I marked location a 3 is because there was a lot of construction going on at that time.
from Longwood, Florida
Submitted on 27-07-2016
The front desk clerk on duty, Deidra was awesome. We were there overnight July 8th check out July 9th. It would have been nice if we were closer to Orange Park, FL when I was making reservation I did not realize that we were further away from Orange Park. Next time I will ask for Orange Park, FL vs Jacksonville, FL
from
Submitted on 27-07-2016
Great hotel, we actually was supposed to be staying at the red roof in, but the hotel was a totally disappointment, so we walk to the Hampton Inn that was right next to it. Jessica the front desk lady was so nice and professional and convince us to stay at the Hampton. Thank you very much Jessica and Hampton in we will be back. Great room.
from Buffalo, New York
Submitted on 28-07-2016
Easy access to river walk as well as beaches! I would recommend this hotel to anyone and would definitely stay there again should the opportunity arise. The poolside and grounds were inviting and very well maintained.
from Madison, United States
Submitted on 28-07-2016
We always stay here when we have a trade show every 3-4 months in Jacksonville. Staff remembers you and are very friendly. Any issues are corrected immediately. Wish they would have a Happy Hour added to the service.
from
Submitted on 30-07-2016
It was a Beautiful room, updated and clean. A very nice woman at the desk who appears to enjoy her job and proud of where she works. The rest of the staff was pleasant. A good breakfast well stocked and plenty of room to sit. What more could I ask for!
from Florida
Submitted on 01-08-2016
My daughter's travel softball team stayed here this past weekend. The hotel is beautiful and in a great location. The breakfast was very good. But I was more impressed with the staff. Beth and Jessica were super helpful and always had a smile on their face. If there were any negative, it would be that the pool area closes at nine and locked down! Otherwise, a fantastic stay. Thank you for everything!
from Nashville, Tennessee
Submitted on 08-08-2016
This Hampton Inn is so bright and cheerful! We appreciated the nicely appointed foyer, the free breakfast that included omelettes, plus the comfy pillows and bed. The staff made us feel welcome and even upgraded our room without us even asking. I mentioned wanting a canned soft drink and voila, the clerk handed me one! My only suggestion is to clean the hall carpets. They were quite soiled and this hotel is only 1 1/2 years old. Be aware that there's a lot of construction in the area, so pay... Read more
from monroe township, United States
Submitted on 08-08-2016
Hotel accommodations were fine and staff was adequate but they don't communicate with their support staff Asked for late check out and housekeeping came in my room after I called out from the shower not to come in. Also, no laundry on premises; had to go to sister property to dry a wet beach towel before getting on a plane.
from Jacksonville, United States
Submitted on 09-08-2016
Enjoyed my stay with family other than issues with checking in and having to deal with an obnoxious employee. The rooms were clean, the pool was great, and a love how th coffee was always fresh downstairs.
from Kingsland, United States
Submitted on 10-08-2016
I spent a few days trying to find a good hotel for our Jacksonville trip. Found this one through google hotels after using tripadvisor. Loved my stay. The room and bathroom was clean. Hotel staff were very friendly. The breakfast was ok given the price of the hotel. I would stay here again. I definitely trust the Hilton brand more after this stay.
from Hartford, Connecticut
Submitted on 12-08-2016
This Hampton Inn,along with other chain hotels nearby, is in a congested traffic area off I-95. Aside from that, the hotel offers very attractive accommodations and amenities, such as a large outdoor pool, spacious business center, fitness center, and free breakfast. Our guest room was very comfortable, and came with a microwave and refrigerator. The one issue we had was with the bathroom door. The sliding door had flat metal knobs that were difficult to grab onto to open or shut the door. We ... Read more
from
Submitted on 14-08-2016
We love Jacksonville. We enjoyed the hotel cleanliness and the exceptional front desk member "Deidre". She went over and beyond and made me feel special that it was my birthday weekend! I love my room, King with sofa bed. Only dislike was the bathroom slider door that should of had a handle so it would make it easier to slide from the inside!!! Also the pool closing at 9 was ridiculous! The breakfast was ok! I wasn't impressed! However I was happy with the plain bagels! Overall nice hotel, clean... Read more
from
Submitted on 15-08-2016
This hotel is the absolute best. It is very clean, modern and all the staff is very friendly and helpful. The front desk staff is the friendliest I have ever encountered. They remember me by name and have done so since my very first visit. They even remember small details about my likes and dislikes that are not listed in the computer. They have even called my room after arrivial to make sure the room is to my liking and if I need anything. This hotel could be a training center for customer serv... Read more
from Tallahassee, Florida
Submitted on 29-08-2016
This was a textbook Hampton Inn. Very comfortable and clean. I will stay there again when I am in Jax. The only thing I didn't like was the breakfast. They had bagel toppers and turkey sausage one morning instead of regular fare so I had to go elsewhere for breakfast since I am strictly low carb.
from
Submitted on 29-08-2016
We stayed overnight and the hotel staff was friendly and the facility was clean. The breakfast was lacking, but I normally stay at the Embassy Suites so my expectation could have been set a little high. Overall, its good for short stays to the Jacksonville area.
from Glasgow, Scotland, United Kingdom
Submitted on 30-08-2016
I would 100% recommend this hotel to anyone looking to spend some time in Jacksonville. The hotel is spotlessly clean, the staff are so welcoming and I really, really enjoyed my stay here. We stayed for two nights during The Players Championship. The hotel is around 30-35 minutes from the golf course and around 20 minutes into the city center. We booked a double room which was spacious with a ginormous comfortable king size bed, a large bathroom and small seating area. The room had all ... Read more
from Fort Lauderdale, Florida
Submitted on 03-09-2016
I stayed there 4 nights for business. Every morning the breakfast area was well maintained and had plenty to offer. The fruit could have been fresher. The bananas seemed to have more bruises than I am accustomed to but if you ask they may give you a fresh one.
from Canton, Ohio
Submitted on 05-09-2016
Very nice Hampton on the South side of Jacksonville, Fl. The place was spotless and the staff is helpful and friendly. Located just off I-95 it is very quiet for a good nights sleep with clean rooms and great beds. There are several restaurants in the area for evening dinner. The breakfast bar was very good with plenty of seating.
from Atlanta, Georgia
Submitted on 08-09-2016
The staff here was very hospitable. All went above and beyond. The rooms were clean too. I'd come back. This is also a good location in terms of getting to different points in the Jax area and/or the beach.
from Harrisburg pa
Submitted on 12-09-2016
We were moving and chose a hotel close to our storage bldg. it was easy to access from us 1 and a short distance to i95 n. Good restaurants in walking distance and the staff was friendly and helpful with directions.
from Atlanta, Georgia
Submitted on 12-09-2016
I really needed a clean room due to allergies. I was extremely pleased! The breakfast fruit me fly was ripe and delicious! And the room did not have the moldy musty smell so common throughout Florida.
from Wolfe City, Texas
Submitted on 13-09-2016
My co-driver and myself were forced into an "unplanned vacation" due to a mechanical problem on our semi. I found the rooms to be clean and very comfortable. The staff was very accommodating. And with the property sold out over the weekend with Packer fans in for the game, the hotel was surprisingly quiet.
from Orlando, Florida
Submitted on 13-09-2016
We went to Jacksonville for a football game. The hotel is close to the stadium. It was a very nice hotel, with a friendly staff, and a nice clean room. We had a great stay and would come back again. Thanks!
from Florida Panhandle, Florida
Submitted on 13-09-2016
Hotel was located close enough to Town Center for shopping and dining. Also close enough to the stadium. Will work if you have appointments at the Mayo Clinic. The complimentary breakfast was fine...if you want more there is a Cracker Barrel right across the street.
from Virginia Beach, Virginia
Submitted on 14-09-2016
This hotel is either new, or recently renovated. Better than I expected. Typical Hampton Inn breakfast, which is enough. Pleasant staff, clean room. Pretty much all I expect or ask for. Close to several food choices, both fast and sit down.
from Richmond, Virginia
Submitted on 20-09-2016
On our way to a Cruise we stayed at this Hotel, which was very convenient to the Cruise Port out of Jacksonville, Florida. We arrived and had no issues in our check in process, which was also friendly, and our room was clean, and the beds were comfortable. We were given Room 425. Our Room had a mini refrigerator and Mini Microwave in it, which made it extra nice to have. There is no private Safe in the Room. The only issue we would say about the Room was the Bathroom door. The Bathroom d... Read more
from Jacksonville, Florida
Submitted on 20-09-2016
We stayed here with family members to attend a nearby gymnastics competition for our granddaughter. This was a very clean & comfortable hotel. We enjoyed our stay and will return and highly recommend.??????
from Madison, United States
Submitted on 21-09-2016
Very courteous staff. Understands working business owners are here to work, not vacation. Breakfast was the usual but fresh fruit is a plus. Location is convenient to restaurants and discount was nice at AppleBees.
from Savannah, Georgia
Submitted on 28-09-2016
I checked in and got to my room to find spots on both white duvet covers. A flashing red and blue light was right outside my window and I slipped and fell in the bath tub. Needless to say I was glad to check out.
from
Submitted on 27-09-2016
The rooms are modern and clean, the staff is great always looking to make stay better. Breakfast items are always good and hot. Staff in breakfast area are awys friendly and working. Parking sucks if they are busy. Basicly one way in one way out, kind of weird
from melbourne, United States
Submitted on 03-10-2016
This hotel was newly renovated. It was not perfect, but not too bad either. It is not a new hotel as the advertising, kind of, suggests....not even close to being new. There were no outstanding qualities, except for Lance who assisted us with check-in. Lance was very friendly and helpful!! Even suggested a local restaurant that offered 10% off food for Hampton guests.
from Ponte Vedra Beach, Florida
Submitted on 10-10-2016
My family, friends and I recently evacuated from our beach area homes during Hurricane Matthew and stayed at this wonderful establishment! EVERYONE from the front desk people, Lance, Nola, and Dano, to the entire housekeeping staff, especially Jessica, Bernice, Tamika , Gordon and Elena to the breakfast staff, Fotini and Jack went above and beyond our expectations. They were concerned for all of us evacuees and tried to make a difficult situation much more pleasant. If I left anyone out on this... Read more
from
Submitted on 11-10-2016
My family and I evacuated from the beach and found the hotel very accommodating....friendly helpful staff...Jack working the breakfast was very friendly and appeared to be hard working and thoughtful with the guests.....our only improvement comments would be to have done a much better job of information flow to the guests....there was no welcome letter, nothing about expectations, elevator shut down....extra water for guests.....in other situations like this we were given glow sticks for tempora... Read more
from
Submitted on 12-10-2016
I stay here every week I'm in Jacksonville for Work... Overall the hotel is nice, and clean. But they definitely need to update their rooms and fix issues prior to their guests stay. I had issues with two of the bathroom suites, one had a ceiling crack so big, I was asked to change rooms so they can tear it down. The other one, the hot tub which is a super nice plus, looked like it had rust at the bottom.
from Ponte Vedra
Submitted on 15-10-2016
Would not stay here if there is any impending storm. Generator only supplies the front desk area. No Wi-Fi was available. The surrounding hotels all had power but we had none. We were only able to access our room by summoning the front desk person who had to walk with us up the stairs to open up the room.
from Fernandina Beach, Florida
Submitted on 15-10-2016
We stayed at the Hampton JTB after evacuating our home due to Hurricane Matthew. From the time we arrived- which was several hours before check in- everyone was friendly and helpful .The entire hotel was clean, fresh and inviting.
from Tallahassee, Florida
Submitted on 17-10-2016
This hotel is my go-to place to stay when in Jacksonville. The personnel is always pleasant and helpful. Rooms are always clean and ready on time. The location is convenient to a few restaurants and the interstate.
from Atlantic Beach
Submitted on 19-10-2016
Hampton had a full house of refugees from Hurricane Matthew. The staff were helpful, polite, understanding and the breakfast bar maintained good variety and adequate supply under difficult conditions. We all received the usual spotless accommodations.
from Ponte Vedra, Fl
Submitted on 24-10-2016
We arrived at the Front Desk on Thursday before Matthew's arrival. Dane Klima was swamped as he handled all of his new arrivals escaping from Matthew's path. His professionalism and welcoming smile, is something to be acknowledged. There is not one staff member , we would not like to mention. However, we only have a few names and they were ALL OUTSTANDING. Lance, Nola, Kim, Dane, Jack, Elena, Matt ...thank you for making us all feel at home. We commend all the staff for making us feel at ho... Read more
from Johnstown, Ohio
Submitted on 24-10-2016
Just what you would expect from a Hampton...We will keep coming back!! Breakfast was better than recent competitor hotels we used on this trip...they had pre-made omelets that looked like they might be dry or tasteless, but they were actually very good.
from Norman Park
Submitted on 27-10-2016
New, cool hotel! Fresh pineapple for breakfast was awesome! Needs to work on the housekeeping a little better. Better cleaning and more prof looking staff The bed is so-so. And get different pillows. They are horrible!
from
Submitted on 31-10-2016
The hotel is very beautiful. The room was clean and the bed was extremely soft. However,the hotel staff was not very welcoming. They did not speak when we entered the hotel, they didn't tell us about the breakfast or other amenites on the property. I used to work in hospitality and your #1 job is guest satisfaction.
from Cleveland, Ohio
Submitted on 01-11-2016
I normally stay downtown river front when I am visiting Jacksonville, but after my last stay at this location, I will most likely stop going downtown and start staying here for work. The Staff were all very nice and the rooms were huge!
from Davenport, Florida
Submitted on 01-11-2016
OK, so we have all stayed at Hampton Inns and either regretted it or thought that, well "the price was right!" This new Hampton might be a surprise! Some cookie cutter decor lets you know where you are but this is more bright and lively than its older siblings. Competent front desk staff, all you can ask really, that I overheard being proactive in looking for rooms as this hotel was full, and not just Hilton family ones. The rooms are really good, again with a more contemporary feel. Eve... Read more
from DALLAS
Submitted on 06-11-2016
Relatively new modern hotel. Clean, friendly and functional. Nice breakfast. 24 hour coffee at the lobby. Basic gym. The only con is that it's distant from from shopping and dining areas. It's just off the highway location with just hotels and one restaurant around it.
from
Submitted on 07-11-2016
Nice hotel; convenient to shopping and restaurants; staff is friendly and accommodating; room was well furnished and comfortable; breakfast was quite good. It was a pleasant stay for me. I will stay here again when I come to Jacksonville, FL for business.
from Apopka, Florida
Submitted on 09-11-2016
This Inn gives great value and service, even when other area hotels spike their rates outrageously for games & events at Everbank Field . Rooms have a microwave and mini fridge-very convenient. We also had a sofabed, these rooms are very large. The included buffet breakfast provides a quick meal with nice variety. And the whole staff is exceptional. Before check in Kim helped us with a terrific room. I regret not getting everyone's name, as all staff are knowledgeable, helpful, pleasant, and ent... Read more
from
Submitted on 12-11-2016
We stayed in this Hampton Inn 3 nights in November. This was nice,clean and quiet. The staff were friendly and accommodating. The room was updated with a new comfortable mattress. Great fluffy pillows. A small refrigerator was handy to keep bottles of water cold. Breakfast was better than most places. Fresh fruit, omelets,bacon oatmeal. Orange juice and descent coffee. We were on the 2nd floor no noise. I would definitely stay here again.
from Harrisburg, United States
Submitted on 15-11-2016
We stayed here for two nights. We had a family of four. Great and comfortable room. The staff was very friendly and helpful with everything. Nice design to room and nice touches in the room; even a nightlight in the bathroom. It was easy to find even around the construction in the area and check in and check out was a breeze.
from
Submitted on 19-11-2016
The stay here was wonderful. The room was clean, modern, and well kept. The hotel staff was friendly and seemed caring. They accommodated us by allowing us to check-in a little earlier after our long 8.5 hour drive. For that we were so grateful. Breakfast was amazing! The waffles were great! The location was convenient and within reach of Jacksonville attractions and popular locations. I would definitely recommend this hotel to a friend.
from Parrish, Florida
Submitted on 22-11-2016
I travel frequently for work and have had the opportunity to stay at many hotels in many cities with price ranges form low to high. Hampton Inn is one of my go to hotels because I know what to expect. They are always clean, the staff is always nice and the breakfast is always good.
from Jacksonville, Florida
Submitted on 26-11-2016
A very amazing hotel. Love the beach decor. Ability for parking was fantastic. Close to multiple good quality restaurants. Easy access to the beach shopping and restaurants. Would recommend this hotel to everyone.
from DeLand, Florida
Submitted on 29-11-2016
Excellent service, we were made to feel like family. Comfortable beds, all the channels we love. Breakfast was good and very fresh. Glad we stayed here, we will use this hotel again. Was also very close to many good restaurants.
from Clermont, Florida, United States
Submitted on 30-11-2016
Stayed for 3 nights for the "Christmas in the South" Craft Show at the Jacksonville Convention Center during Thanksgiving weekend. Not familiar with area, but very happy with the Hampton location and surrounding restaurants. Very friendly and helpful staff. Would definitely stay again.
from New Port Richey, Florida
Submitted on 29-11-2016
Was a vendor at Christmas made in the south at the Prime Osbourne Center over Thanksgiving weekend. Last year I stayed at the Omni downtown but ended up paying for parking for three days and cost me about 65.00. This was my first day at this hotel and it will not be my last. Great staff, great rooms, super clean everywhere. Oh yea free parking.
from
Submitted on 03-12-2016
Was in the middle of a 900 mile ride home when we decided to take a break. Was pleasantly surprised! The front desk was extremely friendly. The beds were super comfortable and the rooms were very clean! So glad we decided to become Hilton Honors members! This actually tops the Hilton stay we just had in Fort Lauderdale!
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