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Homewood Suites by Hilton Jacksonville/Deerwood Park

Jacksonville, FL, US (JAX)

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Based on 445 reviews
3-star hotel with free breakfast and 24-hour fitness center.
Room & Rates
1 King Studio Suite Non Smoking - Homewood Suites by Hilton Jacksonville/Deerwood Park - 1

1 King Studio Suite Non Smoking

  • one king bed
  • living area w/sofa bed
  • premium bedding and throw blankets
  • welcome amenity
  • complimentary hot breakfast
  • complimentary evening reception includes light snacks and drinks
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • DVD/CD player
  • desk w/ergonomic chair
  • kitchen includes granite counters, microwave, refrigerator, two-burner cook-top, dishwasher, utensils, cookware, dishware and coffee/tea maker
  • bath products, hair dryer and iron/ironing board
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1 King Hearing Accessible Studio Non Smoking - Homewood Suites by Hilton Jacksonville/Deerwood Park - 2

1 King Hearing Accessible Studio Non Smoking

  • one king bed
  • living area w/sofa bed
  • premium bedding and throw blankets
  • welcome amenity
  • complimentary hot breakfast
  • complimentary evening reception includes light snacks and drinks
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • DVD/CD player
  • desk w/ergonomic chair
  • kitchen includes granite counters, microwave, refrigerator, two-burner cook-top, dishwasher, utensils, cookware, dishware and coffee/tea maker
  • bath products, hair dryer and iron/ironing board
Hide room details
1 King/2 Queen 2 Bedroom Suite Non Smoking - Homewood Suites by Hilton Jacksonville/Deerwood Park - 3

1 King/2 Queen 2 Bedroom Suite Non Smoking

  • one king and two queen beds
  • living area w/sofa bed
  • premium bedding and throw blankets
  • welcome amenity
  • complimentary hot breakfast
  • complimentary evening reception includes light snacks and drinks
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • DVD/CD player
  • desk w/ergonomic chair
  • kitchen includes granite counters, microwave, refrigerator, two-burner cook-top, dishwasher, utensils, cookware, dishware and coffee/tea maker
  • bath products, hair dryer and iron/ironing board
Hide room details
1 King/2 Queen Accessible Roll-In Shower Suite Non Smoking - Homewood Suites by Hilton Jacksonville/Deerwood Park - 4

1 King/2 Queen Accessible Roll-In Shower Suite Non Smoking

  • one king and two queen beds
  • living area w/sofa bed
  • premium bedding and throw blankets
  • welcome amenity
  • complimentary hot breakfast
  • complimentary evening reception includes light snacks and drinks
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • DVD/CD player
  • desk w/ergonomic chair
  • kitchen includes granite counters, microwave, refrigerator, two-burner cook-top, dishwasher, utensils, cookware, dishware and coffee/tea maker
  • bath products, hair dryer and iron/ironing board
Hide room details
1 King 1 Bedroom Suite Non Smoking - Homewood Suites by Hilton Jacksonville/Deerwood Park - 5

1 King 1 Bedroom Suite Non Smoking

  • one king bed
  • living area w/sofa bed
  • premium bedding and throw blankets
  • welcome amenity
  • complimentary hot breakfast
  • complimentary evening reception includes light snacks and drinks
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • DVD/CD player
  • desk w/ergonomic chair
  • kitchen includes granite counters, microwave, refrigerator, two-burner cook-top, dishwasher, utensils, cookware, dishware and coffee/tea maker
  • bath products, hair dryer and iron/ironing board
Hide room details
1 King Accessible Tub Suite Non Smoking - Homewood Suites by Hilton Jacksonville/Deerwood Park - 6

1 King Accessible Tub Suite Non Smoking

  • one king bed
  • living area w/sofa bed
  • premium bedding and throw blankets
  • welcome amenity
  • complimentary hot breakfast
  • complimentary evening reception includes light snacks and drinks
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • DVD/CD player
  • desk w/ergonomic chair
  • kitchen includes granite counters, microwave, refrigerator, two-burner cook-top, dishwasher, utensils, cookware, dishware and coffee/tea maker
  • bath products, hair dryer and iron/ironing board
Hide room details
1 King Accessible Tub Suite Non Smoking - Homewood Suites by Hilton Jacksonville/Deerwood Park - 7

1 King Accessible Tub Suite Non Smoking

  • one king bed
  • living area w/sofa bed
  • premium bedding and throw blankets
  • welcome amenity
  • complimentary hot breakfast
  • complimentary evening reception includes light snacks and drinks
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • DVD/CD player
  • desk w/ergonomic chair
  • kitchen includes granite counters, microwave, refrigerator, two-burner cook-top, dishwasher, utensils, cookware, dishware and coffee/tea maker
  • bath products, hair dryer and iron/ironing board
Hide room details
1 King Accessible Roll-In Shower Suite Non Smoking - Homewood Suites by Hilton Jacksonville/Deerwood Park - 8

1 King Accessible Roll-In Shower Suite Non Smoking

  • one king bed
  • living area w/sofa bed
  • premium bedding and throw blankets
  • welcome amenity
  • complimentary hot breakfast
  • complimentary evening reception includes light snacks and drinks
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • DVD/CD player
  • desk w/ergonomic chair
  • kitchen includes granite counters, microwave, refrigerator, two-burner cook-top, dishwasher, utensils, cookware, dishware and coffee/tea maker
  • bath products, hair dryer and iron/ironing board
Hide room details
1 King Hearing Accessible Suite Non Smoking - Homewood Suites by Hilton Jacksonville/Deerwood Park - 9

1 King Hearing Accessible Suite Non Smoking

  • one king bed
  • living area w/sofa bed
  • premium bedding and throw blankets
  • welcome amenity
  • complimentary hot breakfast
  • complimentary evening reception includes light snacks and drinks
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • DVD/CD player
  • desk w/ergonomic chair
  • kitchen includes granite counters, microwave, refrigerator, two-burner cook-top, dishwasher, utensils, cookware, dishware and coffee/tea maker
  • bath products, hair dryer and iron/ironing board
Hide room details
2 Queens 1 Bedroom Suite Non Smoking - Homewood Suites by Hilton Jacksonville/Deerwood Park - 10

2 Queens 1 Bedroom Suite Non Smoking

  • two queen beds
  • living area w/sofa bed
  • premium bedding and throw blankets
  • welcome amenity
  • complimentary hot breakfast
  • complimentary evening reception includes light snacks and drinks
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • DVD/CD player
  • desk w/ergonomic chair
  • kitchen includes granite counters, microwave, refrigerator, two-burner cook-top, dishwasher, utensils, cookware, dishware and coffee/tea maker
  • bath products, hair dryer and iron/ironing board
Hide room details
2 Queens Hearing Accessible Suite Non Smoking - Homewood Suites by Hilton Jacksonville/Deerwood Park - 11

2 Queens Hearing Accessible Suite Non Smoking

  • two queen beds
  • living area w/sofa bed
  • premium bedding and throw blankets
  • welcome amenity
  • complimentary hot breakfast
  • complimentary evening reception includes light snacks and drinks
  • complimentary Wi-Fi
  • flat screen TV w/premium channels
  • DVD/CD player
  • desk w/ergonomic chair
  • kitchen includes granite counters, microwave, refrigerator, two-burner cook-top, dishwasher, utensils, cookware, dishware and coffee/tea maker
  • bath products, hair dryer and iron/ironing board
Hide room details
Homewood Suites by Hilton Jacksonville/Deerwood Park
8511 Touchton Road, Jacksonville, FL US 32216

Head to the lushly landscaped patio and get cozy by the firepit, or cook a meal on the barbecue grills. Our heated outdoor pool and fully equipped fitness center are great places to unwind after a long day. Stop by the 24-hour Suite Shop convenience store for travel items, drinks and frozen meals. Our Deerwood Park Jacksonville hotel has 700 sq. ft. of stylish meeting space for 30-40 people. Get work done in the 24-hour business center.

Each inviting suite has living and dining areas and a fully equipped kitchen, including a microwave, two-burner cooktop and dishwasher. Stock your full-size refrigerator with snacks from the Suite Shop or leftovers from a great nearby restaurant. Relax on the sofa and watch the HDTV, and scroll your smartphone with complimentary internet access. Traveling with family? One-bedroom suites offer ample space and privacy, and our two-bedroom suites have a second bathroom.

avor a complimentary hot full breakfast every morning and complimentary dinner and drinks* Monday-Thursday evenings. Our Jacksonville, FL hotel also has a full-service bar thats open daily and a beautiful patio area with barbecue grills and a firepit. Relax in the heated outdoor pool and whirlpool, and work out in the 24-hour fitness center with Precor equipment. The 24-hour Suite Shop has your favorite snacks, and we also provide complimentary grocery shopping service.

AMENITIES:
  • BBQ Area
  • Business Center
  • Business Services
  • Dry Cleaning Service
  • Fitness Facility
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Laundry Services/Laundry Facility
  • Outdoor Pool
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 445 reviews
from Tampa, Florida
Submitted on 03-06-2016
Nice place to stay for leisure or business. Pet friendly. Convenient location to downtown or beaches. Stayed here for three nights and will stay here again when I am in town. Breakfast is great and staff are always helpful.
from Atlanta, United States
Submitted on 04-06-2016
Very good Hotel, front desk staff was helpful with any questions and requests. Room is of a good configuration w private bathroom; there is fully stocked kitchenette w big fridge; outside sitting area has grill if you want to bring you own food and have meals there; complementary breakfast; evening socials are complementary dinners w wine M-Th, there is great grocery store across the street in a walking distance.
from Pensacola, Florida
Submitted on 05-06-2016
This hotel was clean, the beds were comfortable and the sofa bed was even pretty decent. The staff were pleasant. The free breakfast was okay, but had the worst grits we have ever had, they were inedible. (And we love grits). The kids enjoyed the pool and my son said the fitness center was nice.
from Savannah, Georgia
Submitted on 06-06-2016
We enjoyed our stay in Jacksonville our room we here very nice. Good I will give a 70 ok staff members where nice friendly and helpful so many this in the area to jazz fest was going on during our stay got to enjoy that as well as our hotel fabulous
from Orlando, United States
Submitted on 06-06-2016
I recently stayed at this hotel while on a business trip. The room were nice and clean hotel with friendly staff. Love the kitchen and fitness room. The location was great. It's in walking distance to a Publix and Nail Salon.
from Easley, South Carolina
Submitted on 27-06-2016
We have stayed at this property when it was a Staybridge Suites. We even lived through the transition when it was being remodeled prior to becoming a Homewood Suites. This was a one night stop that preceded a week stay at a condo in Daytona Beach. The rating of excellent was not perfect. The excellents were the 1 bedroom (401) - brand new everything pretty much, great mattress, nice size for our family, love the shower walls (very modern), excellent cooling system....we heard on noise in our ro... Read more
from Winter Garden, Florida
Submitted on 29-06-2016
This hotel is very near my son and his family's house, next door to CVS, across from Publix and various eateries. And if you are a business traveler doing business around the Deerwood/Baymeadows are, this would be one of the better choices The room is comfortably sized to accommodate 4 guests. The kitchenette and bathroom are well equipped.
from Savannah, Georgia
Submitted on 29-06-2016
The room was very nice, very roomy. The breakfast was amazing, you guys need more of a selection with your waffles. Syrup and butter isn't enough. Get whipped cream and strawberry preserves as well. Overall great experience. We will be back soon!!!!
from Youngsville, United States
Submitted on 29-06-2016
This is a great hotel. We found it clean, very courteous staff, nice pool area, and good location. Good part of town in Jacksonville...easy to get to St. Augustine, easy to get to downtown JAX, easy to get to the beaches. The room was perfect for our family of six.
from Orlando, Florida
Submitted on 30-06-2016
I have no complaints at all, the hotel staff where very friendly rooms very clean and the complimentary continental breakfast was very very good , and the ladies that work the area on the morning where awesome and very helpful.
from Joplin, Missouri
Submitted on 03-07-2016
We're Hilton Honors and believe very much in the brand. We needed to find a good hotel in Jax, as we've grown disappointed in the Embassy Suites there. This hotel is great. Seems new or newly renovated. Very nicely appointed and clean rooms and common areas. Loved the heated outdoor pool. Full kitchen is such a plus with kids!! Good location near restaurants and shopping. Free breakfast was actually excellent and far exceeded the typical hotel free breakfast. Lovely presentation of the food in... Read more
from
Submitted on 03-07-2016
Small rooms, very crowded hotel. Had to open the bathroom door all the way to get on past the toilet. Bad setup of room. Pool did not seem very clean. Pet friendly but a dog barked all day across the hall from us. (Poor baby). Free breakfast was pretty good variety.
from Hudson, Ohio
Submitted on 05-07-2016
The facility itself was updated and clean. Breakfast quality and choices were not up to par as other Homewood properties we have stayed at. That really the only service we took advantage of during our brief overnight stay.
from Bloomfield, United States
Submitted on 05-07-2016
Chose this hotel on the recommendation of a co-worker and it was a great choice. Rooms are very comfortable - comfy mattress, with plenty of pillows and the air conditioner is very quite. Very nice to be able to grab a hot breakfast and a piece of fruit before heading to the office. The staff was very friendly and helpful. Added bonus, being away from home and my pets, was the little black kitty hanging about the outside front area!! Overall great experience.
from Atlanta, Georgia
Submitted on 06-07-2016
The hotel is very nice and clean. The staff was friendly and courteous and the customer service was unbelievable. They offered a complimentary breakfast which was extremely convenient. The ice machines actually worked! The location was great as it is near lots of restaurants and shopping areas including the Town Center and mall. I would truly recommend this hotel for anyone staying in the Jacksonville area.
from Decatur, Alabama
Submitted on 06-07-2016
This hotel was awesome. When I arrived at the front desk, I was greeted by my name. That has never happened to me before. The lobby and adjoining reception space was inviting and smelled great. Upon arrival in my room, a very nice personalized welcome card greeted me with refreshments. That too, has never happened to me before. I highly recommend this hotel! Felt like royalty!
from Duluth, United States
Submitted on 09-07-2016
We forgot our son's stuffed animal in the hotel bed, so they mailed it back to our home. Comfy pillows, clean and nice looking hotel appearance wise. We set up a hilton honors account to try and earn free hotel stays. We will definitelt continue to stay at Hilton Hotels after staying at this hotel. Not overly pricey but classier than Best Western, Comfort Inn, Holiday Inns, etc...The breakfast was nice. We missed the evening social, but it's a nice added feature to help save money on anothe... Read more
from Madison, Alabama
Submitted on 10-07-2016
I have stayed at this hotel numerous times and it is always our go to hotel in the Jacksonville area. Place is always clean and the amenities are excellent. What stands out most are the people. In particular Billy at the front desk is incredibly prompt, accomodating and incredibly friendly. It is always a welcome sight to walk into the Hotel and see his familiar face. A++++++ Customer service and and A+++ Hotel. Thanks again for making our stay in Jacksonville so wonderful.
from
Submitted on 13-07-2016
i am a local who was staying at the hotel when my Air Conditioning at ,was being repaired on a 100 degree day,as I pulled into the hotel,it was full of police Cars from everywhere,i was curious,when I checked in the lobby was FULL of people checking in,a man named Billy was working the Desk,and was thinking "is there another person checking people in" not only did he check in all the people,but Amazingly Fast,there must have been 30 people,of course I was last in line,and in 10 minutes the lobby... Read more
from Panama City, Florida
Submitted on 14-07-2016
I recently spent a total of ten days because of receiving treatment at mayo clinic, which by the way is only ten minutes away. The entire staff were helpful and friendly. The hotel was so clean! And the food in the evening was actually good!! I would highly recommend staying here to anyone traveling to jacksonville ..
from Lake City, Florida
Submitted on 16-07-2016
We had a great time. Our room was comfortable and clean. We just had a problem with the bathroom door not closing all the way and the latch was hard to unlock but other than that it was nice. We will stay here again in the future..
from Royal Palm Beach, Florida
Submitted on 20-07-2016
My family came to visit family members in the Orlando area, and was pleased with our over all experienced. We enjoyed our stay at Homewood Suites Jacksonville Park! In the near future, we will definitely come back!
from Jensen Beach, Florida, United States
Submitted on 20-07-2016
This hotel has a large enough dining area to accommodate large amounts of guests during breakfast hours. It provides its guests with a great selection for breakfast. If you are traveling Monday - Thursday, a complimentary dinner is available during set hours with the meal of the day. Complimentary wine is also provided. Each room has its own mini kitchen for those that like to cook. A Publix grocery store is located across the street. For those that like to grill, there's an outdoor patio wit... Read more
from Birmingham, Alabama
Submitted on 25-07-2016
This hotel is located in a great area convenient to malls, restaurants, beaches, etc. The staff is very accommodating esp. Mersida and Billy. It is very clean and updated. The breakfast area needs to be a bit larger and could use another waffle maker. I would def recommend this hotel to everyone
from Sanford, United States
Submitted on 25-07-2016
My experience started out a bit rough because I made an error in the type of room that I reserved. My family and I were in the middle of a household move from Jacksonville to Orlando after 16 years. The situation was already very stressful because the moving company had misplaced the two portable storage units with all of my belongings. Initially I was very upset with the hotel booking error (even though the mistake was mine) - Billy was very accommodating and quickly resolved the issue in spite... Read more
from Denver, Colorado
Submitted on 26-07-2016
Traveling towards home I booked this hotel due to the reviews. The hotel appears to be new however there is a distinct odor on the first floor and the air conditioning does not seem to run in the main parts of the hotel but only in your room. The first room I was given the AC did not work very well. And fortunately I found that out after coming back from dinner and it was time to go to bed so I decided to just deal with that as I was checking out in the morning. I'm trying to get ready for bed a... Read more
from Helensvale, Australia
Submitted on 02-08-2016
We recently stayed here for two nights. We had a king size one bedroom suite which was spacious and clean. On our first night though my husband fell in the bath while showering and hit his head. He is fine fortunately but Hilton need to ensure that the bases of these baths are made safe so people do not slip over. The hotel has a nice outdoor area with BBQs and we cooked a steak one evening. Breakfast on both mornings was very good. All in all a good stay, the hotel is in a good position w... Read more
from Boston, Massachusetts
Submitted on 02-08-2016
The grounds and hotel itself is up to par. Beautifully decorated, dated, ect. Rooms- we had a king suite had the kitchen with everything you need, except food. (There is a grocery store across the street) or they even get groceries for you if needed. Breakfast was always busy but they kept up with refilling food. Good choices, eggs, meats, potatoes, fruits, cereals, ect- variety. The pool- fairly small. Like with 2 small families the pool is packed. Never once saw any clean towels. But it's ... Read more
from Pensacola, Florida
Submitted on 10-08-2016
We are here for appointment at the Mayo Clinic.location i sonlt 7 miles to the Clinic. The Hotel is always nice and clean and if you need anything the front desk will get it for you. The A/C is fantastic. Cold, Cold, Cold. Breakfast is great with a wide variety each morning (waffle maker could be in a better location). I recommend this Homewood to anyone who is traveling or visiting the Mayo Clinic.
from Orlando, United States
Submitted on 10-08-2016
The room was a good size and clean, however I was dissatisfied with the service I did not have batteries to the control of the TV after requesting it twice I had to go down to the front desk and get them my self. During breakfast they were serving cheese omelets, I made a request to the cook if she could make me an Omelet with no cheese and she simply shook her head with a negative response. The pool area was so packed that we could not utilize the pool (which is understandable because they had ... Read more
from Jacksonville, United States
Submitted on 12-08-2016
The room was spacious & clean. Kitchenette area was perfect. The location is what we were happy about. It's a walkable area, close to Publix & several very tasty restaurants. Especially a sandwich restaurant called "Which, wich?". So delicious! The pool area was nicely landscaped. & they were also pet friendly. Really glad we chose to stay there.
from Perry, Florida
Submitted on 14-08-2016
I stay at this property quite often and have had very few problems ever. The rooms are always clean and the staff is friendly and helpful. The common areas are nice and the social hour during the week is always good. I would recommend this hotel to everyone.
from Raleigh, North Carolina
Submitted on 15-08-2016
This hotel is new and has modern decor and amenities but this was no indication of how my stay would actually turn out. The beds were extremely uncomfortable and I was unable to get a good sleep the night I stayed. In addition, the breakfast was lousy and there was no enough food to effectively serve all of the guests. I would not stay here again.
from New York City, New York
Submitted on 16-08-2016
I arrived last night and instantly I was greeted by one of the nice front desk people. (Ican't remember her name) but she greeted me with Welcome Back! The bar area where they also do their social with free wine and dinner was buzzing people and cozy. This is the first time I have stayed at a Homewood that has a full bar. I was able to sip a martini with my salad while reading my book for my book club poolside and by the nature preserve. I truly think this is one of my favourite hotels when tr... Read more
from Fort-Liberte, Haiti
Submitted on 16-08-2016
US citizens, live overseas. Stayed at Homewood two months for medical post-op recovery---with four kids! The two-bedroom, two-bathroom suite, meals and pool made this possible. Very clean, what you would expect from Hilton. Convenient, semi-secluded location is a plus too. Best option and value in JAX. Even better, the Homewood staff: front desk, kitchen, housekeepers, building engineers, management. Great people!!!
from Port Orange, United States
Submitted on 27-08-2016
It is an excellent place to relax, on a couch to watch TV or be able to just chill in a chair. It's like having a little mini home. The little kitchen makes is so you can have your snack at night and not have to eat on the bed. It was truly a relaxing stay.
from jacksonville
Submitted on 30-08-2016
I would reccomend this hotel to all my Friends and coworkers my family and i had a wonderful time and the hotel was nice and clean and the staff was great, the breakfast was good great coffee over all the stay their was excellent we will be returning back there in th future.
from Tucson
Submitted on 02-09-2016
Great place to stay long term, love the cat Miss Cleo welcoming us back after work. Billy at the front desk is very helpful with all our needs.Enjoy the evening reception at night for food and drinks. Plenty of space in the room and nice fitness center
from Somerset, United States
Submitted on 02-09-2016
The property has very noisy window a/c systems which are not well maintained. The one in my room made noises even after I turned it off. The water is so soapy you cannot take a shower. The bed is placed so that it is right in front of the bathroom door. I dont know what they were thinking when they setup the room design. Hotel is clean but for the amount of money the charge there are many other better options.
from Fort Myers, Florida
Submitted on 04-09-2016
Gwen Garvin is a star employee. Please compliment her. She's a keeper. Take care of this star employee. She is an asset to your company. During my two week business trip, she was very helpful and assisted me in so many ways. Thanks Gwen.
from United States
Submitted on 10-09-2016
Room was good and was quiet. Hotel attendants were nice and helpful. Lobby and breakfast noisy and crowded because of what seemed to be family reunions. Typical breakfast foods but they were all good.
from Blue Springs, Missouri
Submitted on 12-09-2016
We stayed there because of the Mayo Clinic visit our daughter had. The hotel was not far away from the clinic. The service was great. The room was nice and clean. The morning breakfast was good. Would be happy to stay there again anytime.
from
Submitted on 14-09-2016
excellent value and location. Grocery store,liquor store literally across the street. Excellent New. Orleans style restaurant one block away. 10 minutes from strip mall area with everything you need. Wife got a massage there. 15 minutes from the Jax and Neptune beaches
from
Submitted on 20-09-2016
I wanted to express my thanks to the amazing staff at Homewood Suites. I stayed for the entire month and was happy to be here everyday. Special acclaim to Amanda, La'Kesha, Emily & Billy! Perfection! You were friendly, amicable and made me really feel at home. I refuse to stay anywhere else anytime I'm in Jacksonville. Love you all like family! And the accommodations, with the fridge, stove and amazing attention to detail with the cleanliness and amenities made me even more happy to be here. I ... Read more
from
Submitted on 21-09-2016
Take the time and thank Homewood Suites Hylton for their hospitality and professionalism. Surely Thank Miss Holland for constantly going out beyond the call of duty, with her knowledge and service. Thank you.
from Jacksonville, Florida
Submitted on 24-09-2016
Almost excellent. The rooms are very nice and clean, the staff was polite but could be a little more welcoming, and the breakfast was not the best but all and all a good experience. I will definitely be back.
from
Submitted on 28-09-2016
Just had an amazing stay at the Homewood. Entire staff was awesome. Great breakfast. Super clean rooms. Made me feel like they have known me forever. Entire property is beautiful. Perfect meeting room set up. Looking forward to a return visit!
from Jacksonville, Florida
Submitted on 29-09-2016
The overall stay here is always a pleasure, the staff, the room, and the overall attention paid to my every need is awsome.The front workers always remember my name and so me great concern to care. Whenever i'm considering where we will stay it's never a question, this is the place,the only place for me. My special person is Billy on the front desk, I've been staying here for years and it's always like coming home when I can see his smile on the desk.
from
Submitted on 08-10-2016
I want to thank Billy and Jackie the GM FOR THE EXCELLENT service we received at this hotel. We stayed during a hurricane that was in the area. They went above and beyond to make all of us as comfortable as possible. I would definitely recommend this hotel.
from
Submitted on 08-10-2016
Was very impressed with this hotel during my recent stay. Lovely suite, very nice pool and hot tub area, breakfast options were great, staff were friendly. One employee was especially welcoming and helpful but I unfortunately did not catch his name. From greeting us the moment we arrived to helping us with luggage to making sure we had towels at the pool, he did it all with a smile on his face. If I am ever back in the area I will definitely choose to stay here again!
from Phoenix, Arizona
Submitted on 10-10-2016
Room was nice and clean. Cook staff was always pleasant and extremely helpful. Then I go to the nice complimentary happy hour. I sit at the four seated bar for a couple of drinks and am forced to listen to the female bartender and her friend that is clearly there for free drinks, talk about which of their friends they see in the club and which ones are having threesomes. This goes on for about 20 minutes before I need to get up and go outside. They follow outside to have a cigarette and continu... Read more
from Jacksonville, United States
Submitted on 10-10-2016
Evacuated due to Hurricane Matthew. Despite loss of power, staff worked OT to ensure we were safe, secure and comfortable. On the evening of the power outage they even cooked on outdoor gas grill in the driving wind and rain to provide a hot meal for guests. Staff was amazing throughout the ordeal
from Charleston, South Carolina
Submitted on 11-10-2016
I really have enjoy staying at the Homewood suites in Deer Park, it's like a home away from home, everyone has been great Amanda at the front desk the GM and Emily at the bar couldn't have asked for a better staff ! The room has been very comfortable ! I have a long-term stay until after the holidays. Thanks for all they do
from Jacksonville, Florida
Submitted on 14-10-2016
Great staff, clean rooms, friendly staff, and accepts pets. Also has a happy hour, breakfast, and dinner. Close to many restaurants, bars, and movie theater. We are locals that stayed after hurricane Matthew took our electricity out for a week.
from Dublin
Submitted on 15-10-2016
It's a good hotel. I enjoyed staying here. Rooms are clean and staff is friendly and helpful. I thought the room was more expensive than it should have been but I love staying here and decided to spend the money.
from Clarksburg, Maryland
Submitted on 19-10-2016
We had an issue with our toilet for 2 days and the assistant manager, Demetrius Burnley, put us in another room and gave us a gift certificate for a nearby restaurant and a huge bottle of Chardonnay! He also cleaned the grill and located some utensils so we could grill our dinner. Each day he greeted you as you left and said "have a great day, is there anything you need while you're away?" and then the same warm greeting when you returned. Rooms were spacious and clean as well as the common area... Read more
from Jacksonville, Florida
Submitted on 19-10-2016
Great Stay! I stayed here with my family in a two bedroom apartment. We stayed for two months and the staff became like family. They were sad to see u leave. They were used to my 3 year old daughter running around the hotel.
from Gulf Shores, Alabama
Submitted on 21-10-2016
I have been staying at this property for 4 weeks and the staff has outstanding. Even during the hurricane the staff stayed upbeat and made a terrible situation tolerable. I come "Home" every night to a great bartender Emily, her ability to make me feel welcome and at home are without equal. Billy behind the front counter always appears that he enjoys being at work and that emotion carries over to the customers.
from
Submitted on 27-10-2016
We arrived late/2amish...Check in was a breeze and the beds were very comfortable. Rooms are clean/with small kitchenette. Hallways are wide and well lit. Highly recommend. Breakfast was hot and a good variety. location is beside of a 24 hour pharmacy and across from a Copeland's restaurant and walking distance to a Publix grocery and several fast food type restaurants.
from
Submitted on 29-10-2016
If your looking for a friendly environment with clean rooms, then this is the hotel for you. I was a little hesitant because of a previous stay at a different Homewood Suites, but this far exceeded my expectations. Two thumbs up.
from Lawrenceville, United States
Submitted on 29-10-2016
The feral cats make this place fabulous almost! Very disappointed.... Great employees, beautiful building, great neighborhood, delicious breakfast, and all the feral cats you can stand!! Tough decision on whether to ever return to this hotel
from S. Carolina
Submitted on 30-10-2016
Staff was friendly and helpful. The room was very nice and clean. Complimentary breakfast had a decent selection and the food was good. Overall, it was a great value and we were very pleased with everything
from ST AUGUSTINE, United States
Submitted on 01-11-2016
I've had 3 incidents with front desk clerk Anna with the way she approached my fiance. The first incident was on during the first week of my stay when she gave him a hard time about entering the hotel at night without a key. She eventually opened the door as he gave her my name and room number. I spoke to her the following morning regarding the incident and that he will be visiting while I'm here with my company Worksite Communications. She apologized for upsetting him and i thought it was over... Read more
from Royal Palm Beach
Submitted on 05-11-2016
I found this hotel the most accommodating for our needs which surprised me we came up to visit family in the area there were barbecue grills gas grills near the pool and outside and several locations so that we could entertain our family when they came over to visit us there were lifts for people who might have disabilities at both the spa and the pool though I didn't need it at one time my husband would have and that was just something I just have never seen at a hotel they provided everything ... Read more
from Bartow, Florida
Submitted on 08-11-2016
When traveling we always look for clean and comfy along with being cost effective. This hotel cost a little more but is 100% worth it. They think of all the little things. They even provide a basket of individually wrapped disposable ear buds, which was awesome as I'd forgotten mine. Will choose Homewood Suites again.
from Berkshires, Massachusetts
Submitted on 09-11-2016
Received very bad customer svc from Demetrius. Had a family event a couple months back and received such a poor attitude from the front desk clerk Demetrius. I went to the front desk to ask a few questions and I was ignored by him and when I finally had the opportunity to ask my questions I was given the cold shoulder and proceeded to disrespect me with profanity. Definitely made me feel like I was scum of the street.. Where do you find such poor help!!!
from
Submitted on 09-11-2016
We stayed at Homewood Suites for 4 nights in early November. Several family members stayed here as well. We were in room 318 and the room had all of the amenities we needed. I was surprised to see a full size dishwasher and refrigerator. The bed was super comfortable and the pillows were perfect.
from Minneapolis, MN
Submitted on 09-11-2016
This hotel is new, exceptionally clean and very comfortable. The staff are exceptional. Free breakfast every morning and free dinner and drinks Monday-Thursday cannot be beat. Great central location. CVS next door if you need it and multiple restaurants within walking or short drive. Excellent buy for the money!
from Glen Allen, Virginia
Submitted on 11-11-2016
Light supper on week nights was delicious and varied; Gwen Garvin was bustling around like she was in her own kitchen - very friendly and accommodating. You would do well to promote her to keep her! She represents your establishment well; so friendly and service in her middle name. Thanks for a wonderful visit --- this was our 2nd stay and we will return in March.
from
Submitted on 13-11-2016
the hotel is clean and has a family atmosphere. pets are allowed. breakfast and happy hour mainly serve pork the front door staff are very friendly and area knowledgeable. there is constantly a police presence on property.
from Westerly, Rhode Island
Submitted on 17-11-2016
Booked a 2 bedroom suite, but after a problem with the room i ended up with two separate rooms. The staff was nice about but i was upset over how it went. I felt as an hhonors member i should get a heads up before a change was needed and get a choice of options. The room itself was nice but have little things here and there that needed repair. The neighbors around us were loud, especially that morning. I ended up contacting Hilton about it and everything ended up right in the end. I only c... Read more
from Fairfax, Virginia
Submitted on 19-11-2016
Our family stayed here while visiting Jacksonville before we move to the area. The staff is great. One morning, the breakfast staff brought out a new box of cereals and sorted through to find gluten free options for our daughter. The rooms are spacious and well maintained. Thanks!
from Jacksonville, Florida
Submitted on 22-11-2016
Breakfast was Great! The room & sleep quality was excellent...The Customer Service is just the worst! Customer Service just wasn't Hilton standards at all...I honestly wanted an refund but I haven't had the time to contact Corporate with the issue I had
from Shreveport, United States
Submitted on 22-11-2016
Close to Medical facilities (Mayo in particular) in Jacksonville. Good place for" out of towners" to rest after out-patient treatment at medical facilities. Also close to excellent Town Center Shopping Mall with many first class stores and lot's of great Restaurants. One added feature for pet lovers, the hotel has a resident feline that greets customers at front door but is totally "reserved" as a cat should be. Cute kitty!
from Asheville, North Carolina
Submitted on 26-11-2016
First impressions count for a whole in a hotel experience. Billy Frazier was our first impression! He was professional, knowledgeable, witty and made the check-in process seamless. Rooms were extremely clean and spacious and breakfast the next morning was fantastic! Highest rating I give: We'll be back!! Well Done!!!
from
Submitted on 28-11-2016
After trying to find a hotel online and calling without much luck. We walked into this hotel and immediately felt welcome. Billy was extremely helpful and polite. Maitlynn helped us the next day and was very polite and knowledgeable. We will stay again.
from
Submitted on 02-12-2016
My husband and I with our 2 kids stayed at the Homewood Suites Deerwood Park. It has changed the way I look at hotels because my children were really comfortable. It was super clean and other hotels, do not come close to this kind of service. The front desk attendants Amanda and Billy were both beyond helpful . This is the cleanest hotel that I've ever stayed at and now I'm in love.
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