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Homewood Suites by Hilton Jacksonville Downtown - Southbank

Jacksonville, FL, US (JAX)

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Based on 384 reviews
This complex represents Hilton Hotel's latest concept in construction, the eight-story, 221-room and suite hotel complex is the first of its kind in J
Room & Rates

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1 KING STUDIO SUITE NOSMOK

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1 KING STUDIO SUITE SMOKE

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2QN HEARING ACC STUDIO NSM

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2QN MOB/HEA ACC TUB STE NS

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2 QUEENS 1 BDRM STE NOSMOK

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2 QNS STUDIO STE NONSMOK

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2KG HEARING ACC STE SMOK

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Homewood Suites by Hilton Jacksonville Downtown - Southbank
1201 Kings Avenue, Jacksonville, FL US 32207

Hotel Features

  • Heated swimming pool
  • Fitness center
  • On-site restaurant and lounge with room service
  • Laundry/valet service
  • Business center
  • Garage parking

Room Features

  • Fully-equipped kitchen with dishwasher
  • Full size refrigerator
  • Complimentary high-speed Internet access, both wired and wireless
  • 42" and 37" LCD HD televisions
  • Two telephones and voicemail
  • Iron and ironing board

While staying with the Homewood Suites by Hilton Jacksonville, all short or extended stay guests are invited to take advantage of the excellent hotel-wide amenities hotel provide.

Being in the prestigious and fashionable San Marco area hotel has convenient access to the city's finest shopping, dining and entertainment areas. Discover great tourist attractions and recreational activities, such as:

  • Jacksonville Landing
  • Jacksonville Riverwalk
  • Jacksonville Everbank Stadium
  • Times Union Performing Arts Center
  • Prime Osborn Convention Center
  • Veterans Memorial Arena
  • Museum of Science and History (MOSH)
  • MOCA Jacksonville Museum of Contemporary Art Jacksonville

AMENITIES:
  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 384 reviews
from Los Angeles, California
Submitted on 03-05-2016
Stayed here for 1 night for business. There's a parking structure next to the hotel but you end up parking in an outer, uncovered lot instead. Everything about this hotel was close to perfect. Check in was a breeze and my room was clean and comfortable. It had everything I needed (full kitchen, full refrigerator, spacious bathroom and shower, HBO TV), plus the front desk staff provided me water bottles for free. The complimentary morning breakfast was excellent. Hot foods with a variety of... Read more
from Jacksonville, Florida
Submitted on 05-05-2016
Thank you to the entire staff. My family and I are so great full. You Mayed us feel very special. Take care and I will continue to stay based on the expert leadership of the General Manager. The front desk was amazing from morning to knight. The kitchen was the best in town!
from Mobile, Alabama
Submitted on 09-05-2016
Awesome Staff at front desk Demetrius thanks for the 6 pack of bottle cokes was so unexpected and greatly appreciated! !! Didn't like to pay to park ..the rooms were clean. Walking distance to Panera Bread and other shop's. .
from Sunny Isles Beach, Florida
Submitted on 20-05-2016
This hotel located very conveniently, just across Kings one of the best restaurant in Jax - The Bearded Pig, San Marko walkable with shops, restaurants and galleries. The river walking path is also close. The hotel is nice and clean, great staff. They have full kitchen in the room, the variety of pillows not like in Hilton, but for this price it is ok.
from Maitland, Florida
Submitted on 21-05-2016
Conveniently located, great front desk staff. This is my go to hotel for business travel in Jax. Walking distance to several restaurants and bars. BBs on Hendricks is my favorite, especially for a business dinner. The staff go out of their way to make you feel at home. I don't usually partake in the complimentary dinner but on my most recent trip it was quite tasty with healthy options. Complimentary evening snacks and drinks and great breakfast.
from Hampton
Submitted on 27-05-2016
This hotel had a welcoming look from the outside to the inside. The staff was Awesome. During our stay my son met a few of the Jacksonville Jaguars and they allowed us to take pictures. This was our first time in FL but will not be our last. Our room was clean and accommodating. The breakfast was filling and convenient.
from Sylvester, Georgia
Submitted on 01-06-2016
Very clean, food was great, staff friendly and helpful. I will visit again. From start to finish I really just enjoyed this trip. I wished I could have stayed longer. The skyway was a great was to get to the Jacksonville Landing gear from the hotel. It was really peaceful at the hotel too. I'll be back...
from Tallahassee, Florida
Submitted on 05-06-2016
This hotel was clean and spacious, and the front desk folks were so very friendly! They helped us out in a bind and let us check in early on arrival day, and check out late on departure day. The dogs loved walking around the lake on site, and we would definitely stay again.
from Merrick, New York
Submitted on 14-06-2016
This hotel is run down. If you do make the mistake of staying here, make sure you get a room not on the Main Street side with a balcony. The windows are not properly sealed and traffic will keep you awake all night. Plus two trains come by in the early am and you will find yourself awake at 4 am.
from Enterprise, Alabama
Submitted on 16-06-2016
Ms. Myra and Mr. Jonathan the Front Desk attendees are the best they made me and my family feel so welcomed!!!!Would stay at this property every time we're in Jacksonville!!!!! Rooms were clean,social hour on Thursday night was perfect, Breakfast was wonderful!!!!! If you're looking for a place to stay at in Jacksonville Florida this is it!!! Homewood Suites Downtown/Southbanks!!!!!
from Orlando, Florida
Submitted on 18-06-2016
This hotel was very nice and served family well. My only disappointment was the train that ran throughout the night with horns. Bring earplugs. The staff was great and the location close to San Marco was also a nice bonus with all the eateries.
from Gainesville, Florida
Submitted on 20-06-2016
It's your standard Homewood- great room with kitchenette, cozy beds, free hot breakfast! The staff were friendly and helpful, the location was perfect for those needing to be downtown/ near I-95. It shares a parking garage/ pool with the ilton Garden Inn next door.The only thing stopping this from getting the 5th star was the LOUD TRAIN THAT BLEW ITS HORN ALL NIGHT LONG. I mean, at least once and hour. So glad this was a work trip and not a family one. Would have been a long night/day with a cra... Read more
from Lakeland, United States
Submitted on 21-06-2016
Very clean and the employees are very polite. Great place to stay. We have stayed here before and will stay here again. The lobby is pleasant. Rooms are clean and comfortable. Complimentary breakfast is good.
from Jacksonville, United States
Submitted on 26-06-2016
I booked a stay at this hotel through the office manager (William) who reserved #738, which was the highest floor available. I then later confirmed the reservation online: Suite 738. When we arrived Rm 738 was no longer and we were put in a lower floor. The fan in the master bdrm was very noisy and interrupted sleep. We ate at the adjoining restaurant; service was very slow and poor. Food was cold; when I asked for it to be warmed for 30 seconds in a microwave it took more than five minutes... Read more
from Memphis, Tennessee
Submitted on 29-06-2016
Had an amazing time and really enjoyed my stay. Definitely recommend staying. Staff made the stay worth wild and the complimentary breakfast was a great touch. My girlfriend and myself were very satisfied and next time we're in Jacksonville this property is on the top of our list!
from
Submitted on 29-06-2016
Homewood Suites are very hit or miss. This one missed. The location is sketchy, the room was very old, there were stains on the ottoman and the faux leather chair. I left with bites on my feet. The other guests were very loud, despite it being 1am. Room seemed more like a Best Western in the mid-80's that a Hilton Property. I expected more for more than $150 for the room plus $10 for parking. People at the front desk were nice though
from Palm Bay, United States
Submitted on 30-06-2016
This was a great place to stay despite the circumstance for the trip. (We were in town for a funeral.) Very hassle free with a very accommodating staff. Thank you to Jonathan for a speedy and painless check in.
from
Submitted on 01-07-2016
I made a reservation for 2 rooms, 7 nights. I checked in with my family and spent one night. The next day an emergency situation came up and I needed to move my two rooms to Gainesville. William, the manager, listened to my situation and immediately began to work. He transferred my reservations for both rooms to the Hilton in Gainesville. William was a very courteous and gracious manager and took care of all my concerns. He is an asset to the Hilton Corp. His entire staff was courteous and acco... Read more
from Des Moines, Iowa
Submitted on 04-07-2016
I stayed for two weeks and the staff, the hotel, the services provided were exactly what is needed when staying in Jacksonville. The bars, restaurants and monorail are all within walking distance which makes it very convenient.
from Golden Isles of Georgia, Georgia
Submitted on 06-07-2016
My family enjoyed our stay at the hotel. I would recommend anyone to visit this hotel. It makes you feel like home when you get a suite room and the service of professional was handle in a very nice manner.
from Savannah, Georgia
Submitted on 07-07-2016
I would stay there over and over again for everyone was grest and do nice and william was the best even though he had death in the family he was so kind and helpful to us the need to give him a raise. I had forgot some money in the room over 200.00 and when we return to the room it was till there. Thank
from Jacksonville Florida, United States
Submitted on 07-07-2016
We make a yearly trip to Jacksonville Fl. and every year we choose this particular hotel. We have never had a bad experience. Everything from check in to check out and everything in between has always been on point. Only one year would I say we had a small complaint (and that had to do with the complimentary breakfast - it was subpar) every year after that and before our stay was perfect.
from Miami, United States
Submitted on 07-07-2016
Everything in the hotel was exceptional EXCEPT the complimentary breakfast. The hotel says the breakfast starts at 6:30 AM. We were there at 6:45 AM and all the lights were off in the dining area and the woman setting up yelled at us for turning on the lights. We planned our morning around the time breakfast started and unfortunately we left with empty stomachs because it was not ready. Extremely disapointed with this.
from Ocala, Florida
Submitted on 10-07-2016
Good size rooms,great staff, super fast elevators,terrific breakfast with a nice selection of hot and cold items, great location to ever bank field and several restaurants,secure parking, easy access to the interstate.
from Chicago
Submitted on 11-07-2016
I will keep this review short. It is an excellent hotel in a neat area of Jacksonville which is becoming quite a yuppy hangout, so it seems. It is located in San Marcos area of Jacksonville which is on the south side of the city. The hotel itself is a bit odd as it shares a building with a Hilton Garden Inn, also sharing an entry driveway and pool. The worst part of this property is the actual driveway itself as it is quite restrictive due to architectural need, as you will see once you arri... Read more
from Tallahassee, United States
Submitted on 11-07-2016
Love this hotel and I always choose to stay here while in town. Love the staff that serves breakfast and evening social meal. They are always pleasant and helpful. Check in and out is a breeze. The facility is clean.
from Atlanta, Georgia
Submitted on 13-07-2016
We went to Jacksonville for a family reunion. We didn't stay in the hotel across town (where everyone else was staying) because we wanted the amenities of Home Wood, and we love Hilton. Both my husband and I are diamond so we have a profile with them. (No smoking, High Floor). When we got there and checked in, the room reeked of smoke. Its like 50 people were in the room and they were all smoking. It was bad, really bad. This was the only room left so we had no choice but to stay in it. Even the... Read more
from Sarasota, Florida
Submitted on 24-07-2016
This is a good location if you are looking for proximity to downtown and Riverwalk BUT I would not recommend this hotel to anyone used to nice Hilton properties. I was never acknowledged as Honors member, offered a nice room or any amenity upon arrival as is typical of all Hiltons. We found the furnishings in the room to be stained and very chewed up and the towels were stained too. I had reserved a no smoking two room suite for 3 generations of adults and we ended up in a room with a view of a... Read more
from
Submitted on 24-07-2016
This is the worst Homewood Suites I've ever stayed! The room smelled, there was stains on the carpet throughout the hotel, powdered eggs for breakfast and parking was $9.00 per day. The hotel is combined with Hilton Garden Inn and the internet kept switching between the two creating a terrible online experience.
from
Submitted on 26-07-2016
My family and I stayed at the Homewood suites last week for one night before my sister's wedding. The hotel is very nice and has a great 6pm reception. My son and father loved the pool table in the lobby and played at least 4 games the night we checked in. They offer a wonderful complimentary breakfast in the morning that has all the fixings. We enjoy the amenities and the hotel was very clean. If you are ever in Jacksonville please check this place out.
from TORONTO, Canada
Submitted on 25-07-2016
Totally recommend this hotel. We had a great time at this hotel. Crew friendly and always accessible. Rooms clean, as well as common area. All you need for breakfast are there. Happy hours with variety of fresh food.
from Tallahassee, FL
Submitted on 26-07-2016
Location is convenient to downtown Jacksonville on south side of St Johns River. Parking garage has bridge to JAX Skyway Metrorail which is free. Other local sights are within walking distance including San Marco neighborhood with movie theatre and restaurants. Free breakfast and evening snack are a huge plus. Suggest room away from street and railroad tracks due to nose.
from Vero Beach, Florida
Submitted on 27-07-2016
Nice room. loved pool, would come back. Would recommend this hotel!! Daughter went to a concert, venue was very close so loved that. Our stay was only 2 days. Next time would definitely stay a few days longer!!
from Lawrenceville, Georgia
Submitted on 30-07-2016
Great rooms, almost like being at home. The corner rooms were extra nice. The front desk staff was great. The breakfast experience left a lot to be desired both mornings.They ran out of food they ran out of silverware, plates and glasses.
from Jacksonville, Florida
Submitted on 01-08-2016
We were disappointed that there was no room with a balcony available. Other than that, the stay was great. The service was quick and professional. If I had to travel again I would differently use this hotel chain.
from Buckley, Michigan
Submitted on 02-08-2016
The good - the size of the room. We have four children ranging in age from 9 to 16 years. The one bedroom suite with the pull out sofa gives plenty of room for our family. The full kitchen is nice so you don't have to eat every meal out. The free full breakfast is OK - different each day. On the weekend they tend to have a harder time keeping up with demand. The pool was nice and the kids loved it. The location down down was wonderful. Staff was very friendly. The pool table was nice, t... Read more
from Orlando
Submitted on 05-08-2016
Great Customer Service and location! Fruit infused water and the cookies were refreshing to have as you are checking in. Asked for extra amenities and they were provided. Staff always helpful and kind. Great value to stay here for a quick run into the city.
from Crawfordville, United States
Submitted on 08-08-2016
Extremely clean, knowledgeable, efficient and friendly staff. Excellent experience. We thoroughly enjoyed the evening social as well as the delicious complimentary breakfast. My mother enjoyed the fitness room and the pool/hot tub. Internet was a little unstable, but that was a minor inconvenience.
from Edmond, Oklahoma
Submitted on 21-08-2016
We chose this property since it was Hilton family and close to Downtown and the Southbank activities. Good friendly staff and very nice room with a view. They offer the typical morning breakfast to start your day as well as an evening social to wrap it up. If you have children with you please consider taking them to MOSH (Museum of Science and History) - not too far from the hotel.
from Doylestown, Pennsylvania
Submitted on 23-08-2016
Excellent service. Was my first time in Jacksonvile Florida. The staff helped me familiarize myself with places to eat and things to see and do in daytime and nighttime. Helped me rent a car and told me about St Augustine.
from Baltimore, United States
Submitted on 24-08-2016
Walked into room welcomed by the smell of smoke..... I immediately, asked to change rooms because of the odor and was told no rooms were available until the next day after check in time. Do keep in mind that three children were with me. The room smelled of cigarettes and marijuana. Once room was switch after 3pm, I was accused of having participated in such activities in old room buy which staff did not switch that I had left. Did the maid not notify staff of smell and that someone previously... Read more
from Lantana, Florida, United States
Submitted on 04-09-2016
First, you have to realize this is a lower priced room (sub $200 per night), even the 2 bedroom suites (which we stayed two weeks in this past month) are a great bargain at below $250 per night. We were also at the Hampton down the street (I stayed there 6/19-7/11) and the Lexington (I stayed last year around this time for several weeks during their remodeling). Both were also great (Lexington is a great bang for buck, but they don't serve free breakfast). The Homewood won our attention whe... Read more
from Fort Lauderdale, Florida
Submitted on 07-09-2016
This is a good hotel. I just wish the hotel had done a better job of sound proofing. There is a train nearby and if you're in one of the rooms facing theat side and you are a light sleeper you may not be able to sleep too well. Other than that they sometimes have trouble getting the breakfast out on time however it is a smaller hotel than others and the hotel staffa re great. They gave me a room which someone had smoked in and I was immediately changed.The room carpets are old but overall it was... Read more
from Jacksonville, Florida
Submitted on 10-09-2016
My stay at The Homewood suites was very enjoyable and i would recommend this hotel to everyone... The stay was very pleasant and the room was comfortable. I will be booking again in the very near future..
from Newalla, Oklahoma
Submitted on 14-09-2016
Hotel was very clean and the staff was great for the most part. Very close to the Jags stadium. Would recommend hotel for sure. I would like to thank the ladies who served me Wednesday night for the social hour. Awesome group of ladies and great at their job.
from Orlando, United States
Submitted on 23-09-2016
Furniture was a little worn, but overall everything was nice and clean. Had a small hiccup at check-in but clerk recovered it well for us. Complimentary breakfast on Sunday morning was nice and the attendant (sorry, didn't see a name tag) was very friendly with everyone and especially with the kids.
from Baltimore, Maryland
Submitted on 24-09-2016
My Baltimore family flew into Jacksonville to meet up with my Tampa family and we are all staying at the downtown Homewood Suites. I was a little worried based upon some reviews I had read about this facility. It seems that management has tried to respond and the facility is excellent. Yes I did hear the train, barely, but not enough to keep me awake. One suggestion to management is the have four sets of bath linens, especially for the two queen and sleep sofa suites.
from Tampa, Florida
Submitted on 26-09-2016
We stayed at this hotel for a business trip last week. There was a problem with the wake up call system and they woke us up twice in the night.....and the 5:45 wake up call didn't arrive.....so the management apologized and then comped the room! This place is very nice and the management gets it......they understand how important it is for business travelers to get their rest They did the right thing!
from Jacksonville, FL, United States
Submitted on 28-09-2016
Staff wasn't very helpful, especially if you needed something as simple as extra towels (it took 3 attempts over a 24 hour span to receive them..) Room was in poor shape, furniture was worn, beds were rough, didn't seem very clean. Didn't look like the pictures... Was also "accidentally" checked out a day early.
from
Submitted on 28-09-2016
the accomodations, which included a fully equipped kitchenette, as well as a gym room, and complimentary breakfast, were very clean, comfortable, and well maintained. The price may vary - depending on whether it is a "football weekend" or not. Parking is extra, though quite reasonable.
from Novi, Michigan
Submitted on 04-10-2016
Our stay was great.Front desk staff very friendly.Clean rooms and nice pool.We felt safe too.We would highly recommend this Homewood Suites.And we will stay here again.The breakfast bar could be a little better quality for sure Kept running out of food as well.Kitchen staff may have been overwhelmed.Coffee is available 24 hours.
from Jacksonville Beach, Florida
Submitted on 10-10-2016
Great place to hide out from the storm with family including furry member! Had everything we needed. Served dinner to two very full hotels under great pressure from number of guests who could not leave the hotel.
from Ponte Vedra Beach, Florida
Submitted on 11-10-2016
We were evacuated from our home during hurricane Matthew. We stayed at this hotel because it had a suite and was pet friendly. Everyone at the hotel bent over backwards to make a very stressful situation the best it could be.
from Saint Augustine, Florida
Submitted on 11-10-2016
This was a short stay that felt like a home away from home. I suggest the king suite with a full fridge but you are close to some good food and the social should not be missed. Thanks to the kitch staff! You ladies made my trip special.
from Jacksonville, United States
Submitted on 11-10-2016
We enjoyed our stay as we had to evacuate for Hurricane Mathew. We have 2 dogs and they made us feel very welcome. The rooms are very spacious and clean. We enjoyed the managers social and the complementary breakfast!!! The hotel is located within walking distance to some great restaurants!!
from Jacksonville, Florida
Submitted on 12-10-2016
We were at the hotel due to a mandatory hurricane evacuation. The staff were pleasant and very attentive in spite of their own personal storm concerns. They still served a hot breakfast during 100mph wind! We had covered parking for our vehicles. We really liked being in a comfortable apartment like setting. We are extremely appreciative of being allowed to bring our small dogs with us to the hotel. The mattress was very comfortable and nice quality pillows.
from Ponte Vedra Beach, Florida
Submitted on 12-10-2016
This hotel was chosen to take shelter from Hurricane Matthew because of pet allowance and handicap amenities. The staff was superb, even with the hotel probably at maximum capacity. There were no issues, even during the height of the storm.
from Tallahassee, Florida
Submitted on 14-10-2016
This was a great location for my business trip. Great restaurants near by. Staff are friendly and room was quiet and tidy. Worth noting: trains do run at night. Not much of a concern for me. Would recommend to others.
from Orlando, Florida
Submitted on 16-10-2016
Quick and efficient staff. Upgraded our room because it wasn't ready when we arrived. Traveling with kids isn't always easy but this hotel made it simple. The room was clean, spacious and relaxing for my whole family. Thank you for the great stay.
from Jacksonville, Florida
Submitted on 17-10-2016
Nice lake for your dog walk. Staff and guest are in good mood all the time. Every pet has to go through lobby and ride elevators to room. Parking garage charge $10.00 a day. Hard to find first time. 2 bedroom suite is like a small condo. Very nice.
from Cairo, Georgia
Submitted on 17-10-2016
Very nice hotel and the staff was great. The rooms are nice and spacious. Our room had a balcony that opened to the view of more buildings. The only problem I had was that the toilet ran loud and long when flushed.
from Jacksonville, United States
Submitted on 24-10-2016
My family and dogs were displaced after Hurricane Matthew and stayed at Homewood Suites. The hotel was wonderful, especially the staff. They went out of their way to help us through a stressful experience. I would definitely recommend them!
from
Submitted on 08-11-2016
This is a great hotel for the price. It's clean, the location is away from traffic but still just one block away from a street full of restaurants and shops, and it's convenient. The rooms are very spacious and super clean. All are equipped with kitchens - full fridge, microwave, stovetop. Bed are very comfortable and the bathrooms are big. You are able to go in and out of the parking garage unlimited. The main highways are easily accessible from this point. San Macro is super cute and fun! The ... Read more
from Fort Myers, Florida
Submitted on 10-11-2016
Feomt desk employees were extremely helpful and accommodating. They really did go above amd beyond for us. We stayed during a busy weekend for the area. They had information about the event, local restaurants and a things to do sheet printed out for us. And they always were willing to help...and with a pleasant attitude.
from Freeland, Pennsylvania
Submitted on 10-11-2016
Had a wonderful stay.The staff was great .Rooms were very clean and spacious.The free breakfast was delicious and so convenient....great way to start the day.parking is right there and only 9.99 a day.the pool is heated and very clean....the only drawback was the jacuzzi it was plenty hot but the jets were turned down way too low! Was like sitting in my tub at home......overall it was a great stay in Jacksonville......i highly recommend this hotel!!!
from
Submitted on 12-11-2016
I had an issue with the room - there was a horrible sewer smell coming from the drains. The staff was well aware of it, because they used a 'freshener' to try to cover it up. I had turned on the HVAC unit and the deodorant smell was some overpowering it made me nauseous. I had checked in very late and thought I could wait until the morning to see about switching rooms, since I was very tired from travelling that day. However, after 3 hours of sleeping, I could not take it anymore and needed t... Read more
from Indianapolis, Indiana
Submitted on 13-11-2016
As a Hilton Honor Diamond Member I was able to pre-select my room but when I get there I had been assigned to another room on a another floor. I asked why and was told my room was given to another guest. Again I asked why and was told it was adjoining and they didn't think I wanted that but in reality another guest wanted the adjoining room. I would have been ok with it IF they asked me.
from Houston, United States
Submitted on 18-11-2016
In town for an NFL game and had a great three night stay. Excellent location to food and nightlife. San Marcos area was great! Lots to do in the area without a big expense of cabs....everything is within 3 miles. I highly recommend this hotel and area of Jacksonville.
from
Submitted on 20-11-2016
I love the rooms. Have stayed here numerous times. Both this time and last the breakfast has been problematic. Last two mornings the main entres were empty when we are, took a long time to replenish . Once refilled, quality was suspect. Bacon was paper thin and NO FLAVOR as an example. Business is not an excuse. They know how many people are registered. Be prepared. Probably not coming back. Love Hilton, not this one.
from Port St Lucie, United States
Submitted on 19-11-2016
I absolutely love love this hotel. The level of customer service was impeccable. I will ALWAYS stay here overtime I come. Everyone was professional and knowledgeable from the time I made my reservation to the time I checked out. I would recommend Homewood Suites by Hilton to any and everyone.
from Boston, Massachusetts
Submitted on 30-11-2016
Longtime Hilton Diamond Member, though I may have let the status slip in the last year ;) Uh- really do not understand the off the hook reviews of this hotel. I love Homewood Suites as a brand - but this hotel is majorly outdated and needs to be renovated. The bed was astonishingly uncomfortable to sleep on, all of the furniture was extremely worn/torn up. When I checked in I was not greeted, my CC and ID were just taken and I was given the room key card packet - no details about breakfast, ... Read more
from Madison, United States
Submitted on 01-12-2016
My family has stayed at this hotel three times over the past few years to visit relatives in the area and continue to be satisfied. The experience is consistently good and we highly recommend the hotel for business or leisure. The rooms are comfortable and spacious and the included breakfast is a great way to start every day.
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