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Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint

Jacksonville, FL, US (JAX)

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Based on 80 reviews
Room & Rates
Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

1 Queen Bed
Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, desk, and iron/ironing board (on request); free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

2 Queen Beds
325 sq feet (30 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, desk, and iron/ironing board (on request); free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
Connecting/adjoining rooms can be requested, subject to availability
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Deluxe Suite, 1 Queen Bed with Sofabed

Deluxe Suite, 1 Queen Bed with Sofabed

1 Queen Bed and 1 Full Sofa Bed
350 sq feet (33 sq meters)

Entertainment - Free WiFi, 32-inch LCD TV with premium channels
Food & Drink - Coffee/tea maker, room service, microwave (on request), and refrigerator (on request)
Sleep - Pillowtop bed, premium bedding, and blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free long-distance calls, desk, and iron/ironing board (on request); free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Hometown Inn & Suites Jacksonville - Butler Blvd./Southpoint
4940 Mustang Road Butler Blvd./Southpoint, Jacksonville, FL US 32216

Rooms
Make yourself at home in one of the 96 air-conditioned rooms featuring LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and a television in a common area.

Dining
Take advantage of the hotel's room service (during limited hours).

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.

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Know Before You Go

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet (varies based on length of stay)
  • Early check-in fee: USD 20
  • Late check-out fee: USD 25

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: USD 20 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Complimentary Coffee
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Breakfast
  • Free Local Calls
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 80 reviews
from
Submitted on 01-05-2017
Very small room not that clean the walls and carpet were dirty the housekeepers do not do a very good job. They do not have good customer service. Only one person which was a older lady she was kind but everyone else has attitudes and are to busy with their own personal business on their phones and ignoring the guests
from valdosta
Submitted on 12-27-2016
They gave the the key to someone else's room.. the elevator smelled really bad.. the room had a weird mint like smell.. I would definitely not recommend staying there, spend a few extra dollars and get something better
from
Submitted on 12-07-2016
Me and my family came to Jacksonville for visit checked in paid for the week was gave a room on the third floor got off of the elevator and all you could smell was drugs ask for another room it was disgusting was given another room the lock fell off in my hand fourth room made it work but very nasty the sheets and stuff do not look like they have been cleaned the bathroom is nasty paint is coming off of the wall and the room above us seems to have parties every night there are prostitutes in and... Read more
from Playa Samara, Costa Rica
Submitted on 11-16-2016
We stayed there 3 nights. We had rushed to town, had to pay for plane tickets, rental cars, hotels. We do not have much money. My ex died on the 3rd night. I had already maxed out my debit card and didn't have funds until the next day. So, they clerk and manager said we had to leave even though I told them I can pay for the 4th night at midnight, when the funds could be transferred to my account. We had already paid for the other 3 nights. This was an emergency, and they made us leave. A... Read more
from Bryans Road, Maryland
Submitted on 11-05-2016
I got reservations after I read some of the reviews and thought I made a huge mistake. Upon arrival, the staff was friendly and lobby clean. The room was small but nice. The bathroom could have been cleaned better but wasn't as bad as the reviews had stated. The morning breakfast wasn't anything more than coffee but there are plenty of places to eat nearby. I paid $52 a night so I wasn't expecting too much. We only spent 2 night here while in town for a football game. If you're looking for sty... Read more
from
Submitted on 10-09-2016
Room was DISGUSTING!!!! We left after less than an hour. I advised the front desk that room was ridiculous and they offered to move me to another room, AFTER I paid $22 more for - rooms left available a double bed. I refused & manager DID NOT offer to give discount! I was given refund after manager had to check the room to make sure it was unused. NEVER APOLOGIZED. HORRIBLE CUSTOMER SERVICE!!!!
from Columbia, South Carolina
Submitted on 07-07-2016
Ok so..my wife and I were traveling from Miami to SC (june 2016) and wanted to stop overnight to rest in Jacksonville bc we like the city. Found this hotel in a search near the I-95 and as soon as we checked in, we immediately regretted it. Loud music in the parking lot, I think I saw a drug deal go down outside as well..the carpet in the halls was shabby and the room was dirty, smelly and generally just gross! Despite spraying almost a full can of disinfectant everywhere in the room, we both sl... Read more
from
Submitted on 06-19-2016
I stayed here June 19th-20th, 2016. After driving from Kansas for 18 hours my husband was too tired to make it to Orlando so we decided to stop. We checked other hotels but unfortunately they were completely booked. We settled on this place because they had a room. Upon entry you can smell that the hotel was not clean but we over looked it being so tired. Once we checked in with Antwan (hopefully that is the spelling) we unloaded and went to the room. The carpet was dirty and the bathroom ... Read more
from
Submitted on 05-25-2016
The employees are very rude and have no respect. They don't give you any privacy. The rooms aren't all that clean. It really isn't worth it. If you are just in need of a place to lay your head and you don't plan on staying for long, this place might be one for you. I won't be returning.
from
Submitted on 04-07-2016
We were so tired we booked this place on the phone. It was a "welfare Motel" in horrible neighborhood. We did not even dare leave our car in the parking lot, Did not even want to touch the front door handle it was filthy, but we were so tired. I have traveled a lot around the world but never left a motel or hotel before! Could not stay there. To Many things to list that were unacceptable. Dirty, smelly the worse!
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