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Hilton Garden Inn Jacksonville JTB Deerwood Park

Jacksonville, FL, US (JAX)

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Based on 467 reviews
The Hilton Garden Inn Jacksonville hotel in Deerwood Park provides spacious guestrooms full of thoughtful amenities complimented by friendly service a
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Hilton Garden Inn Jacksonville JTB Deerwood Park
9745 Gate Parkway North, Jacksonville, FL US 32246

Hotel Amenities

  • Breakfast daily
  • Room Service from 11am to 11pm daily
  • Pavilion Pantry® convenience mart available 24 hours daily
  • Complimentary high-speed internet in guestrooms and public space
  • Complimentary secure Printer on remote printing to Business Center
  • Complimentary 24-hour Business Center
  • Complimentary Fitness Center
  • Complimentary parking
  • Outdoor pool and whirlpool
  • Laundry Facilities
  • Meeting space to accommodate up to 80 guests with full catering services
  • Sorry, no pets allowed

Room Amenities

  • Microwave,
  • Refrigerator
  • Coffee maker
  • Large work desk
  • 2 phones with voicemail
  • Iron
  • Ironing board

The Hilton Garden Inn Jacksonville hotel located just 15 minutes from EverBank Field, home of the Jacksonville Jaguars and the annual University of Florida/University of Georgia football game. Located in the heart of the Deerwood Park corporate center, the hotel offers easy access to Baymeadows and Southpoint.

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 467 reviews
from Jacksonville, United States
Submitted on 19-05-2016
The staff was extremely helpful and accomodating, but the quality of the rooms leaves a lot to be desired. I've stayed at other properties nearby with much nicer rooms, in a better location, at equal to or lower than the rate we paid for this hotel.
from Palm City, Florida
Submitted on 22-05-2016
We travel often for business and pleasure.This visit was for a Mayo Clinic visit. The property was very clean and the staff were the most friendly that i have encountered. The manger was fantastic and gave us a quiet room at a full occupancy time due to the nature of our visit and my need for rest. The breakfast was well worth the cost and was fresh and clean, and excellent dinning environment. There were many things within walking including a nice movie theater next door. This property manger t... Read more
from St Petersburg fl
Submitted on 24-05-2016
We were guests at this hotel in May for the Tpc. It was very convenient to Ponte vedra There were several good restaurants within walking distance which we enjoyed not having to get back in the car Staff there was friendly and helpful
from Bluffton, United States
Submitted on 24-05-2016
We were looking for a quality hotel to spend the night before we moved on to our planned destination. We were happy to be able to get reservations the night before our arrival. The hotel and staff were top notch. We will definitely stay here again.
from Crystal River, Florida
Submitted on 25-05-2016
Fantastic stay with super clean rooms and great staff. Our rooms were well supplied, staff was extremely accommodating as well as friendly. Recommend highly for quick stay or extended vacation. We will definitely use the Hilton Garden Inn again on our next trip. View of the river from our room was icing on the cake.
from Atlanta, GA
Submitted on 09-06-2016
Enjoyed my stay, had a problem with the head board it was broken but the saff and management handle it quite professionally and we're very nice, whey went far and beyond expectations and I definitely will be back !
from Billerbeck
Submitted on 12-06-2016
Good hotel and basically what you can expect from a Garden Inn. Breakfast was nice and dining options are available in the area as well. Room was well maintained and nicely appointed. Location is convenient.
from Phoenix, United States
Submitted on 13-06-2016
I had one more stay on a two week business trip - an overnighter in JAX. Company selected Hilton Garden Inn. Check in was very easy and welcoming Had online check in available, where I could select a room - the reception area was ready for me ; thanked me for my business and made me feel special
from Wirtz, Virginia
Submitted on 16-06-2016
Very nice hotel. Very clean and the staff is very helpful. We booked the rooms on the way to the hotel....when we arrived they didn't have the 2 rooms we requested, so they upgraded us at the same price. Awesome! !
Submitted on 17-06-2016
Service is outstanding as is the location. I thought the bed was very uncomfortable and kind of mushy. That is about the only bad thought that comes to mind. It is easy to see why has such a high rating.
Submitted on 28-06-2016
Typical Hilton Garden Inn accommodations. Rooms are cool in the summer and have comfortable beds. The decor and service desk are inviting and the staff is very polite. Only downfall with this property is the pay for breakfast option. There is a small plate and large plate option but for a family of four it is more economical to eat off property. Plenty of restaurant options nearby and quick access to I-95.
from Atlanta, Georgia
Submitted on 29-06-2016
This was a great property to stay at. Lots of things to do in the area. The staff at this property were very pleasant and helpful. The location of the property allowed easy access to and from the highway. We will be staying here the next time we visit Jacksonville!
from San Antonio, Texas
Submitted on 05-07-2016
I stayed at this hotel with my family. The location was great because we wanted to see Jacksonville as well as St. Augustine and this location, in addition to being near many restaurants, is not a bad drive from the airport and downtown and not too far from Jax Beach and St. Augustine (about 30 min to St. Augustine). But the most notable aspect to this hotel was the customer service. I travel extensively and probably spend anywhere from 30-90 nights per year in hotels and this hotel had the best... Read more
from Atlanta
Submitted on 07-07-2016
Staff was the best, had an issue resolved it with no questions asked, very helpful and thankful ... would definitely go back and stay at this location. .. breakfast was awesome a lot to do in the area, beach was less then 10 minutes away
from delaware
Submitted on 09-07-2016
Bradley at the front desk could not have been more helpful. Even though we had mixed up our dates, he happily accommodated a room for us. He made us feel very welcomed instead of berating us for our mistake. He was quick to point out that there were various perks that came with the room. We never felt rushed even though there were others in line. As we walked away, we heard extend the same courtesy to the next guest. The room and surrounding area was perfect.
from Cape Coral, Florida
Submitted on 10-07-2016
I was on a road trip and was researching hotels while on the road. I chose this hotel mainly because there was a hot tub in the pool area, and I've had great experiences at other Hilton properties. This was a terrible choice. The room was very plain, dated and boring. The beds seemed to be smaller than normal, so sleeping 2 people on 1 bed was uncomfortable. Almost like they were full size beds instead of queen beds. In the morning, we were all still sleeping at housekeeping walked in our room... Read more
from Wadsworth, Ohio
Submitted on 10-07-2016
When we arrived at this inn, the grounds were very well kept and clean. On entering, we were greeted very warmly and pleasant. Our room was clean and smelled fresh. During the evening, the smoke alarm started chirping and when the front desk was called, he immediately came and replaced the battery. Check out was just as easy, very pleasant and quick; all staff we saw greeted us and were very pleasant. We normally see thid with desk staff but not service staff as well; they should all be com... Read more
Submitted on 12-07-2016
Stayed at the Hilton Garden as a stop over on our way to Naples. Clean, comfortable room. The clerk at the front desk was pleasant and helpful we checked in very late and she helped us get settled. We will stay again.
from Batesburg, South Carolina
Submitted on 12-07-2016
Super convenient; great staff; good breakfast. Breakfast has been better, but still good. Rooms are very nice and Parking is very convenient. Movie complex and fantastic shopping are just a few minutes away.
from Fair Hill, Maryland
Submitted on 17-07-2016
I travel for business frequently, and in one city I end up at a Ritz Carlton each time. The accommodations are superior but the staff have attitudes and I end having issues to deal with. At this Hilton Garden Inn, each staff member was nice, asked how my stay was and they meant it. They actually read my reservation that requested foam pillows because of a feather allergy. One afternoon 4:30p I came back early to lie down because I wasn't feeling well & housekeeping knocked on the door to as... Read more
from San Jose
Submitted on 17-07-2016
Solid choice for business travelers. Great breakfast. Mine was included with stay, but I don't think it's complimentary for all. Very nice, welcoming lobby. Tasty cookies. Very nice and clean fitness center. Close to restaurants. Rooms could use some updating. Overall very good experience here.
from Atlanta, Georgia
Submitted on 18-07-2016
Clean hotel. Staff is friendly and helpful. Super convenient to major roads and amenities. Walking distance to many restaurants and a short drive to outdoor mall area with shops (Target, Dilliards, Barnes and Noble + more)
from Oklahoma
Submitted on 18-07-2016
The staff was impressive and went out of their way to make it a fabulous experience. I was a long term stay but they were always friendly kind and competent with all the guests. Breakfast was great (loved the poached eggs) It was a treat to have their breakfast. Location was great as you could get to multiple places for food and entertainment.
from Miami, United States
Submitted on 20-07-2016
The stay was great. Quiet location and great service from the staff. The lobby was clean and very inviting. The lobby area was comfortable for sitting or doing business. The staff was friendly when passing them in the halls.
from Tampa, United States
Submitted on 20-07-2016
This hotel was very very nice...clean and very friendly people! The lobby was beautifully decorated along with the breakfast area...good food! The hotel is in an excellent location near restaurants, Starbucks, and Town Center and the theater! It was great!
Submitted on 25-07-2016
Stopped here for a quick overnight stay. Front desk staff was very nice. The location is nice, near lots of stuff to do and eat, plus a quick walk to a movie theater. The only strange thing was the breakfast staff. When I came down, one server was outside smoking in the courtyard, which I found odd that it was allowed. And the other server just seemed lost, to the point I asked someone if they were new. But the Front Desk, the clean comfortable room, and great location certainly made up fo... Read more
from Miami, United States
Submitted on 25-07-2016
I stayed at this Great Hotel during our 40 family reunion and it is a Great Hotel with Lovely Staff and a Excellent Complimentary Breakfast. The location of the hotel was a plus. It wasn't too far from shopping area and was amongst plenty of restaurants and right next door was a movie theater called Tinsel Town. The room accommodations are very comfortable and relaxing and I slept peacefully during the 3 nights I was there. Great Hotel
Submitted on 25-07-2016
The Hilton Garden Inn hotel in Jacksonville, Florida did an outstanding job as our host hotel for the 2016 Walker Hill Fluellen Familly reunion. The hotel staff was warm, friendly and helpful. The accommodations were reasonably priced and of high quality.
from Fort Lauderdale, Florida
Submitted on 26-07-2016
Great location near restaurants, movie theatre and local shopping. Staff very friendly and always ready to help. Clean rooms. Easy access to I-95. Always a pleasure to stay at this hotel and know that it will be a relaxing visit.
from Drexel Hill, Pennsylvania
Submitted on 05-08-2016
Excellent staff however the hotel seemed older. I had to check out in less than 30 minutes due to not being able to able to breathe due to an allergic reaction. Entering the room, there was a musty, mildly odor - not sure if it was from the carpet or air conditioning unit. I also found small amounts of mold in the bathroom and there was a urine smell in the bathroom. The front desk staff was great and offered to relocate me to another room however I didn't think it would be better. Hopefully I... Read more
from Vineland, New Jersey
Submitted on 10-08-2016
We stayed for one night on our way to Orlando. We arrived after 10 pm but we're still greeted by a lively and friendly staff member. The hotel was very attractive and clean, and the rooms were spacious. The beds were comfortable. We would stay here again!
from Orlando, FL, United States
Submitted on 11-08-2016
My family and I stayed in a king bed suite. The room was clean, quiet and very comfortable and had a beautiful lake view. The staff was friendly, courteous and helpful. We were pleased with the quality of food and variety of choices available for breakfast. Will definitely stay there again.
from Charlotte, North Carolina
Submitted on 12-08-2016
I work in Jacksonville weekly and this hotel makes it easy to be away from home so frequently . The service , staff and accommodation are pricesless....the cost is unbelievable for all that's included and the Hilton has thought of everything even down to leaving little treats you come home to every night ..
from Huntsville, AL, United States
Submitted on 15-08-2016
I stay at this hotel almost exclusively when traveling to Jacksonville, FL. It is close to all the restaurants and shopping I like and to my son who lives close by. Very clean and friendly staff all the way around. An enjoyable experience which is why I keep coming back.
Submitted on 24-08-2016
This Trip was so needed! Bradley- Front Desk Supervisor was outstanding from check-in to checkout! The General Manager of the Hotel has done a wonderful job with making sure that this hotel gives the comfort of Home away from Home! The Decor is up to date & you will sleep like a newborn baby! Thumbs-up! Book & Enjoy your Stay!
from New England
Submitted on 25-08-2016
We were here only for one night in room 501. Our room was clean except the door to the room is in serious need of replacement. Breakfast was not included in our stay. The pricing was 6.95 for cold 12.95 for hot. We opted for the hot breakfast and most items were good. However, the potatoes were soggy and unappealing.
from Matthews, United States
Submitted on 26-08-2016
This property is worth going out of your way to stay at, the staff and accommodations are fabulous! Close to several restaurants and shopping. There is a very good dining option within walking distance at the Seven Bridges Micro Brew Pub. Nice selection of beer and menu options.
from Jaclsonville, United States
Submitted on 04-09-2016
Experience all the amenities of a full-service hotel in a well located smaller hotel. Feels like a high end hotel although has the personal appeal sought of by term guests who appreciate many restaurants, shopping and entertainment within walking distance.
from Memphis
Submitted on 06-09-2016
Hotel Staff are all extremely accommodating. Rooms are very comfortable meeting the price. And they have a mini bar for relaxing in their decorative Lenten hotel lounge. Excellent area to stay... Many restaurants and shopping near by.
Submitted on 14-09-2016
We stayed at this hotel this past weekend and was very happy with the quality of the service we received. The staff was friendly and efficient, the hotel was clean and everyone we came into contact were helpful. Great location for a weekend trip or for business trips.
from Miami, Florida
Submitted on 16-09-2016
Perfect quaint feeling with all the benefits of a Hilton. Staff was helpful. Lobby was great at night - friendly people - easy place to sit and relax. It would be someplace I would definitely recommend. Everything is near by ... Starbucks , movies, shopping, restaurants Etc
Submitted on 17-09-2016
Hotel is located in a business Park with restaurants within a short walk or drive. A movie theater is an easy walk. Clean and modern serving a hot breakfast if desired including omelettes made to order. Apples and bananas always available and chocolate chip cookies in the evening. Comfortable location. Hilton Honors members have free wifi
from Los Angeles
Submitted on 17-09-2016
This Hilton Garden Inn is showing its age. It needs some TLC. The rooms are run-down. The service is average and the hotel appeared clean but I would guess the hotel is 10+ years old and hasn't been remodeled. Rooms do not have in-room safes. Wifi isn't free. Breakfast isn't included. These are pretty common features these days. I also found the bathroom to be outdated and run-down. There are better values in the area than this Hilton property.
from Chattanooga, Tennessee
Submitted on 23-09-2016
Good location for business meetings in the area, and wanted to say thank you for providing makeup cleansing packs in the bathroom amenities - finally a hotel recognizes that women actually travel and need these!!! Great staff, friendly and efficient, good gym, will stay again.
Submitted on 26-09-2016
When we arrived we were greeted with a warm welcome... I wasnt crazy about the room wanted one the pool like I requested... In fact the view was of a tree right next to the window... We awoke a discovered the sheets had stains... The housekeeping team came in and cleaned the whole room to perfection... The manager was so nice and apologized and gave my family vouchers for breakfast.... I was really impressed with the staff....
from Lakeland, Georgia
Submitted on 29-09-2016
We chose this hotel because of its proximity to the shopping and dining at St. John Town Center. It is a very nice hotel with a great staff, rooms are very clean and well appointed. Not much of a view but everything else in the room was more than adequate to include a good mattress and flat screen TV. This hotel does not offer a free breakfast though they offer a decent breakfast buffet that is not too expensive. We do enjoy other chains that offer a free breakfast but this locale made it th... Read more
from Thompsons Station, United States
Submitted on 03-10-2016
I stay at this hotel whenever I am working in the Jacksonville area. Its always clean. The staff is excellent and extremely pleasant. No matter what you need, they will get it done for you. My last trip there in September, they were full and I had to stay someplace else, although it was a Hampton property and in the same area, it was not the same.
from Wilton, Maine
Submitted on 11-10-2016
Our stay was fabulous from the clean rooms to the friendliness of the staff. We were greeted with a warm smile from every staff member, no matter their position. The rooms were very clean and the beds are so comfortable. I plan to stay here any time I travel to Jacksonville.
from Ponte Vedra Beach, United States
Submitted on 10-10-2016
This Garden Inn is in a great location with everything you could need within a few blocks. The staff is super and the Front Desk Manager the very best in the business. The hotel is lovely and welcoming. The amenities are terrific and the prices very fair. We sheltered there after a hurricane and found the hospitality and entire hotel just outstanding.
from Jacksonville, Florida
Submitted on 11-10-2016
I don't usually write reviews, but what I witnessed at this Hilton location during hurricane Matthew was unbelievable!! The staff at the service desk, the kitchen and housekeeping were there the whole time and with the best attitude and friendliness I have ever seen. I stay in hotels all the time for work and pleasure and this kind of treatment is something that everyone should experience to make future choices on where to stay. The rooms and the location are perfect if you are visiting Jacksonv... Read more
from Jacksonville, United States
Submitted on 11-10-2016
What an outstanding staff and hotel! A staff filled with kindness and patience for even the most minor question or request. The room was spacious and clean. The pillows were outstanding. They extended check out for us!
from Jacksonville, Florida
Submitted on 12-10-2016
We needed to evacuate our homes during Hurricane Matthew. A very stressful time particularly with children. This hotel staff was amazing and treated all the guests with care and concern and did not let chaos occur because of their organization skills and great service. A memorable time made safe by the fabulous staff!
from Ponte Vedra Beach, Florida
Submitted on 15-10-2016
Outstanding staff. During a mandatory hiurrica e evacuation and a tense time the employees were extremely kind and considerate ensuring a full hotel of families, kids, elderly had everything they needed whenever a need arose it was fulfilled immediately.
from Lake Havasu City, United States
Submitted on 14-10-2016
My son and I stayed at this hotel during Hurricane Mathew. The staff was Fabulous! The rooms are immaculate and the beds are really comfortable. I can't recommend this hotel high enough. They were a CLASS ACT even during the hurricane.
from Parkland, Florida
Submitted on 18-10-2016
Good value! I will come back again. Convenient location and I slept great. Liked the amenities very much. Breakfast was easy and convenient and I enjoyed it. Dinner was good with a good selection of options from the bar
from Tampa, Florida, United States
Submitted on 24-10-2016
The Hilton Garden Inn is in an excellent location close to local businesses, the university, a good selection of food and great shopping. In addition, it's a short drive to the beach. Hotel associates are very helpful and friendly. This hotel provides a good value.
from Suwanee, Georgia
Submitted on 24-10-2016
Ok for business, better than average. Breakfast was ok, they make omelets. Lobby area was nice and modern. Rooms were just ok. I'm a Marriott Gold Member, but Hilton matched my level, not that it showed in this specific trip, however this hotel was MUCH cheaper than any Marriott in the same area.
from Morris County, New Jersey
Submitted on 25-10-2016
Came to Jacksonville with disaster response team (hurricane Mathew) This staff treated me like royalty,accomodated my ever changing needs come and go, and thanked us for caring (see related reviews for Hampton inn Daytona Beach (sucks) and Ormond beach (very good). Whoever is running this hotel should be in charge of customer care for Hilton ... and all the people who work there could be teaching how to do the hospitality business. THANK YOU!
from Atlanta, Georgia
Submitted on 26-10-2016
The hotel appearance was very appealing. Checking in, was such a breeze, especially after doing it on the app. The hotel was clean and inviting, and the staff was so helpful in making my trip a success!
from Durham, United States
Submitted on 30-10-2016
The staff went above the normal to make my stay pleasant. The room and other areas are as expected for this level of hotel. I like the fact that they have a mini refrigerator in the room. I would stay here again.
from West Palm Beach, Florida
Submitted on 01-11-2016
We stayed here for the UF-UGA football game. Great location, excellent service. 15 min drive to downtown. Conveniently close to great restaurants and major highways. Great breakfast buffet although not free but very good and varied.
from Panama City, Florida
Submitted on 06-11-2016
The Hilton Garden was a wonderful hotel.. we stayed there for the Notre Dame/ Navy football game. The front desk staff was very nice and attentive.. the room was large and great with the exception of the toilet running constantly but no worries! Overall we would stay here again for the Location and overall service of the hotel!
from Canton, Georgia
Submitted on 10-11-2016
We were fortunate to find a room on a weekend with the Blue Angels performing, a big college football game and a Jaguars home game. This location was perfect for the many events we attended with friends. Staff were friendly, room was comfortable, location ideal. I wish I could have taken the pillows home with me!
from Columbia, South Carolina
Submitted on 13-11-2016
We stayed at this hotel for the Notre Dame Navy Football game. The accommodations were clean and comfortable. There are many restaurants and stores within walking distance from the hotel. It was a quick trip to our tailgate spot also. We enjoyed the outside fire pit after the game.