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Hampton Inn Jacksonville Beach/Oceanfront

Jacksonville, FL, US (JAX)

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Based on 1256 reviews
This oceanfront hotel offers an array of amenities and is perfect for a romantic getaway, family trip, and business travel.
Room & Rates
1 King Oceanfront - Hampton Inn Jacksonville Beach/Oceanfront - 1

1 King Oceanfront

  • 1 king bed
  • sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
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1 King 2 Room Suite - Hampton Inn Jacksonville Beach/Oceanfront - 2

1 King 2 Room Suite

  • 1 king bed
  • living room w/ sofa bed
  • kitchenette
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Studio Suite - Hampton Inn Jacksonville Beach/Oceanfront - 3

1 King Studio Suite

  • 1 king bed
  • sitting area w/ sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • mini-fridge, microwave, wet bar and coffee/tea maker
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Standard No View - Hampton Inn Jacksonville Beach/Oceanfront - 4

1 King Standard No View

  • 1 king bed
  • sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Partial Ocean View - Hampton Inn Jacksonville Beach/Oceanfront - 5

1 King Partial Ocean View

  • 1 king bed
  • sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Accessible Roll-In Shower No View - Hampton Inn Jacksonville Beach/Oceanfront - 6

1 King Accessible Roll-In Shower No View

  • 1 king bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Oceanview Accessible Roll-In Shower - Hampton Inn Jacksonville Beach/Oceanfront - 7

1 King Oceanview Accessible Roll-In Shower

  • 1 king bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
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1 King Oceanview Mobility/Hearing Accessible Tub - Hampton Inn Jacksonville Beach/Oceanfront - 8

1 King Oceanview Mobility/Hearing Accessible Tub

  • 1 king bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
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2 Queens Mobility/Hearing Accessible Tub Studio - Hampton Inn Jacksonville Beach/Oceanfront - 9

2 Queens Mobility/Hearing Accessible Tub Studio

  • 2 queen beds
  • sofa bed
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
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2 Queen Partial Ocean View - Hampton Inn Jacksonville Beach/Oceanfront - 10

2 Queen Partial Ocean View

  • 2 queen beds
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
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2 Queen Oceanfront - Hampton Inn Jacksonville Beach/Oceanfront - 11

2 Queen Oceanfront

  • 2 queen beds
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
2 Queen Standard No View - Hampton Inn Jacksonville Beach/Oceanfront - 12

2 Queen Standard No View

  • 2 queen beds
  • complimentary hot breakfast
  • complimentary Wi-Fi
  • mini-fridge, microwave and coffee/tea maker
  • flat screen TV
  • hair dryer and iron/ironing board
  • non-smoking
Hide room details
Hampton Inn Jacksonville Beach/Oceanfront
1515 First Street North, Jacksonville Beach, FL US 32250

Why Stay Here

Pool and Whirlpool
Meeting Rooms
Breakfast Buffet
Business Center
Direct Beach Access
Fitness Center

Resort Details

This oceanfront hotel offers an array of amenities and is perfect for a romantic getaway, family trip, and business travel.

Discover the magic of the Hampton Inn Jacksonville Beach/Oceanfront, bordering the white sand beach with private sea oat dunes.


The hotel has private access to the beach for enjoying breathtaking sunrises over the Atlantic Ocean. They offer complimentary use of the fitness center and business center and have over 3000 square feet of meeting space for weddings, receptions, reunions, special events or business functions. Their full service, in house banquet and catering department has a variety of menu selections to satisfy any taste and can create a menu unique to your event.


Aside from sunbathing and water sports along the Atlantic Ocean, local shopping, dining and golf are also popular pastimes in the area.

Accommodation Details

Spacious deluxe standard rooms are tastefully furnished and have two double beds or one king bed with a pull out sofa bed. All accommodations come equipped with a mini-refrigerator, microwave, coffee/tea maker, brand new 32-inch flat screen TV with HBO, iron and ironing board, free high-speed wireless and wired internet access, hair dryers, desk with executive chair, safe and private balconies all with either a partial or oceanfront view.

Restaurants, Lounges & Bars

The hotel offers a free hot breakfast buffet at the Oasis Grill where Guests can also purchase lunch and dinner. Relax at the Oceanside Tiki Bar while enjoying one of your favorite libations or cheer on your favorite team at the Waterfalls Lounge.

Pools & Spas

This oceanfront hotel offers the largest pool on the beach, a 120-foot heated pool and hot whirlpool grotto featuring four waterfalls cascading from sculptured rock formations.

Nearby

Located on the beautiful Jacksonville Beach, they are easily accessible from Mayo Clinic, Downtown Jacksonville, Jacksonville International Airport (JAX), Mayport Naval Station, NAS Jacksonville, University of North Florida, Jacksonville University, and the historic wonders of St. Augustine.


Based on 1256 reviews
from Summerville, South Carolina, United States
Submitted on 23-05-2016
On May 13th, I walked into the Hampton Inn to make reservations for Sunday May 15th. The back story is that I stay there when my wife gets treatments for her cancer at the Mayo clinic. One of the main reasons I chose that hotel was that they "cater to patience's and families that use the Mayo clinic. To make a long story short, I was quoted one price and when I came in on Sunday, I was charged $30 more. When I asked about the discrepancy, the girl said that she did not know who gave me the p... Read more
from Allentown, Pennsylvania
Submitted on 23-05-2016
Expeditious check-in, given two bottles of water. Professional staff. They had a king with a partial view with handicap access (which fortunately wasn't required for us) as opposed to the oceanfront king the was requested but room was very nice. Fridge/microwave, no safe. Breakfast: typical Hampton inn breakfast with a lot of variety; very attentive staff who kept everything stocked and loaded. Location right on the beach, a block away from A1A/3rd Ave. with a lot of restaurants, gas stations... Read more
from California, Maryland
Submitted on 24-05-2016
Uncomfortable due to very soft, limp pillows, and lumpy, aggravating blanket, because the cheap duvet cover kept slipping off whatever was tucked inside. I would probably not stay here again because of these two poor decisions your company made to save money. Get some real blankets and maybe combine the stuffing of 3 pillows to make an adequate one! Jeez!
from Atlanta
Submitted on 25-05-2016
Used HHonors points to stay here. Really happy with our experience. Hotel in on a great part of the beach and is a short walk over the little bridge to excellent sunning, playing and relaxing. The beach is not very crowded in this area. The hotel staff was great in all of our dealing with them. We had a second floor room overlooking the pool. Even this close to pool was no issue with noise. However, at this location, you cannot see the beach. Rooms were typical Hampton clean, well maintaine... Read more
from Grapevine, United States
Submitted on 25-05-2016
Was in town for business meetings. Wanted to stay by the beach rather than downtown Jacksonville. This hotel is right on the beach and the rooms are newer and clean. It is still convenient to downtown.
from Jacksonville Beach, United States
Submitted on 05-06-2016
Everything you need is what they offer. Won't find a better walking beach or more magnificent sunrises anywhere!! Staff are truly their to make you stay amazing. Been coming to the same hotel since it was a Howard Johnson's in 1978!! The view says it all!!!!!!!
from Phoenix, United States
Submitted on 05-06-2016
Thoroughly enjoyed our stay at this hotel. The beach is clean and quiet. The rooms provided what we needed plus we upgraded to a room with pool and ocean few for a minimal amount. Breakfast selection was great and we had great service from friendly employees. Thank you!
from Blanchester, Ohio
Submitted on 06-06-2016
The coolest pool ever!!! Exceptionally great service from the nicest people!!! The hotel was the nicest compared to ALL the amenities!!! Plenty of space to move around the whole property.....seating everywhere!!!
from North Miami Beach, Florida
Submitted on 07-06-2016
I was on Jax Beach for my nephew's high school graduation. The event was 1/2 mi from hotel. Great location right on the beach, near restaurants, and shopping. Great staff. Great beach. Inexpensive beach setups, Great pool.
from McDonough, Georgia
Submitted on 07-06-2016
The motel staff are incredible the motel is very well located the price is alright but as you will notice the price for beach motels is very high this day and time so with that in mind the price was not so bad. The ocean view on the pool side was great we were on the 4th floor had great view of the ocean
from Jacksonville, Florida
Submitted on 18-06-2016
My family stays here several times a year. It's always clean and the staff is great. The pool is awesome and the breakfast is pretty cool too. We have stayed at a few other hotels on the oceanfront but we now only come to the Hampton Inn.
from
Submitted on 20-06-2016
Great hotel, nice helpful staff, pool towels, very quite due to thick walls, great beach front. We usually go to the gulf but had business on Atlantic side. It was wonderful here Was not a tourist trap and had a good breakfast and great tiki bar and poolside dining
from Caldwell, New Jersey
Submitted on 21-06-2016
This was the best experience I have had with a Hampton Inn or any other chain hotel. The staff was professional and exceptionally helpful, friendly, and pleasant always smiling which was very welcoming. Cameron and the other front desk staff were great. Luck, one of the staff, was exceptional, always "running" to help or serve the guests. He worked the pool area as well as the front desk when needed. Free continental breakfast was good, staff keep everything filled. They offered eggs, one meat... Read more
from Guntersville, Alabama
Submitted on 21-06-2016
We have stayed at this hotel 3 times now and we will again in November. The rooms are always clean and the staff is really friendly. We love the short walking distance to the beach. Best hotel on the beach.
from Waxhaw
Submitted on 21-06-2016
On a trip back from Florida, we had stayed at several other chains of hotels. After only one not so nice stay I had learned my lesson. You can never go wrong staying at a Hampton Inn. The view from the room was amazing. The staff was sooo friendly, you felt like family. The breakfast was everything you could want. The pool was fun and the beach was only steps away. Had a good nights sleep on a comfortable bed.
from Savannah, Georgia
Submitted on 29-06-2016
Checked in on Sunday evening. Guaranteed check in at 4. Room wasn't ready. I had stay calm, I have a 4 year old sleeping in the car. They upgraded us to a pool/ocean front room. Room needs an upgrade. Badly. Carpet was dirty, and the room had a faintly odd smell. Tub was worn and we refuses to let Our son take a bath for general nastiness. Pillows were almost non existent, my neck hurts as I type this. Location for beach is second to none. All Day beach access is to die for. Pool is awesome f... Read more
from Gainesville, Georgia
Submitted on 29-06-2016
This hotel has had some work done but it is still fairly standard for rooms. The great location on the beach makes this a lot of fun for adults and kids. I like the tiki bar (shack) that's close and tropical pool with the little waterfalls is a lot of fun. I am much more of a gulf girl, but this is location helped make my stay on the actual coast fun. Staff was pleasant.
from Greenwood, South Carolina
Submitted on 30-06-2016
This hotel is just what you expect from Hampton Inn. Good quality ad friendly staff. The access to the beach is perfect and it ia located in a great area where the beach is not so crowded. I will definitely be staying here again.
from Maitland, United States
Submitted on 30-06-2016
We chose Jax Beach since it is close to our son's home and we have stayed at this location before. My daughter and I made our reservation for two rooms more than a month in advance and asked for rooms nearby since my husband and I were going to help with our three year old and two-month old grand children. When we checked in, we were told that the hotel could not honor the request for rooms nearby since they were completely sold out - there were two different wedding parties booked at the hotel... Read more
from Tennesee
Submitted on 01-07-2016
The two front desk people were great so helpful.The two were maybe early twenty??? Very nice. The hotel was very clean,pool was nice,breakfast was average,I would stay here again. The beds were comfortable. They were getting all new pillows the day we left.
from Johnson City, United States
Submitted on 03-07-2016
It is beautiful property, a little pricey however for what it is. The staff was friendly but lied by saying they would get someone to clean our room, we had to ask several times daily and it never got done the last day there. The first 3 days it was done around 5 or 6 pm, so not in a timely manner and they just ignored us the final day there when we asked they said they would send someone shortly and it never happened. The facility was clean but housekeeping was a joke. The no smoking policy... Read more
from Hickory Hills, Illinois
Submitted on 04-07-2016
Great location, clean comfortable rooms, nice pool area. The hotel staff are mediocre service is slow. No movie channels on tvs! No food after 8 pm. I probably would not stay here again because there were other options close that would have offered more amenities.
from Montreal, Canada
Submitted on 05-07-2016
the location is just awesome, everything is at a walking distance (less than a mile from the peer) bunch of restaurants in the area of the peer one of the older hotels in the area and need some room upkeep. but.. there was just too much humidity for the AC system in the room to take over also, there is a humid stench in the hallways when you get up in the morning i also had a few of small flies (like fruit flies) in the room :-(
from Broxton, United States
Submitted on 07-07-2016
We are a family of five and the Hampton makes vacationing easy and affordable. We love that we never have to leave the property ...beach and pool are gorgeous, breakfast, Tiki Bar, and lounge food and drinks are delicious, and we are comfortable allowing our three teens to roam the property without having to be right there with them. We'll never stay anywhere else at JAX Beach!! There's also an awesome italian place that will deliver your meal to the Tiki Bar ...doesn't get any better!!
from Munfordville, Kentucky
Submitted on 10-07-2016
I just left an awesome, lengthy review on the survey from the hotel and should have copied it here. In short, great staff especially John, Luck and maintenance guy Lee. Very clean. Always seeing people cleaning the facility. Pool and hot tub perfect size. Easy access to beach. Great comp breakfast and food at the tiki bar. Slept great, never heard noises from the nearby ice machine or elevator. I would definitely return!!
from
Submitted on 11-07-2016
Check in went a little slow the card wouldn't work. They closed the pool for 1/2 day to paint. They were replacing planks. Was clean the view from our room was great could see the dolphins jump and play.
from Jacksonville, United States
Submitted on 12-07-2016
Great location, very clean, friendly staff. Would definitely recommend this hotel for your stay in Jacksonville, FL. Awesome pool as well! If you are using the sofa bed, ask for an extra comforter to use as a mattress pad as the sofa bed mattress (like all of those types of beds) was not very comfortable. The actual king bed was wonderful, though.
from Gainesville, Florida
Submitted on 13-07-2016
One of the nicestHampton Inn's I've ever stayed in. Staff was unbelievable........would stay there again in a minute. Rooms were very clean, pool was awesome and just a few steps away from the beach. GREAT place!!
from
Submitted on 13-07-2016
Nice Hotel, great staff, great rooms, great pool, great bar, awesome access to beach. I would highly recommend staying here. Good selection of snacks. We will be staying here again. Great for families
from Windsor, Canada
Submitted on 14-07-2016
Pool entertained the kids while cooling off the adults. Right on the pristine Jacksonville Beach. Enjoyed balcony with partial view of the ocean. Had a little "LUCK" getting awesome service at the pool from one of the staff named Luck! Lucky for this establishment he is employed by them!
from
Submitted on 15-07-2016
We stay at Hampton quite often but this is not your ordinary Hampton inn. The pool is unbelievable. Beachfront bar is excellent. Waiters wait on pool area as well! First trip to Jacksonville Beach but will more than likely return. Front desk was very helpful!
from Satellite Beach, United States
Submitted on 15-07-2016
Love this hotel, look forward to staying there every time I visit Jax Beach. The staff is helpfull and friendly. Hotel is clean and on the beach. Special shout out to Luck, thanks for helping us and checking on us.
from
Submitted on 16-07-2016
This was by far one of the most fun and comfortable hotels that me and my family has ever stayed at! The breakfast and view were amazing! The pool was beautiful with all of the palm trees and rocks. They had extremely helpful and polite staff who were hardworking so that each and every guest had the time of their life!
from
Submitted on 16-07-2016
I visited this hotel last year and wasn't impressed. This year, it's under new management and I can't tell you what a difference they have made. The staff is wonderful! I thoroughly enjoyed being there and watching how everyone else was enjoying their families. It was laid back, RELAXING, COMFORTABLE, and all around just wonderful! I'm super picky when it comes to hotels and was just delighted with the improvements. We stayed in a 2 queen room with a partial view, which ended up being great beca... Read more
from High Point, North Carolina
Submitted on 18-07-2016
We were traveling from the Florida Keys north and stopped here to rest our eyes overnight. The facility was clean, modern, just steps from the ocean, and the staff were all friendly. The pool was clean, inviting, as pictured and not at all crowded. After being there for an hour we wished we had arranged to stay longer. The following morning the breakfast buffet was bustling with satisfied guest but we bypassed this opportunity so I can't comment on the breakfast. This is by far the best Hampton ... Read more
from Ocala, Florida
Submitted on 19-07-2016
Beth was welcoming when we first entered. However, we get to our room and the toilet would not work. Spent 10 minutes on the phone trying to get someone to come up. No one picked up. We found a maintenance worker who came to fix it. We had the problem 2 more times in our 2 day stay. No good, yes they gave us Hilton points but that doesn't compare. Other guest at the pool where rude and loved body shamming others which I know the hotel has no control over but, their children threw balls in the wa... Read more
from
Submitted on 20-07-2016
Got away with my wife for a four-night stay. Breakfast met my expectations. The breakfast staff was very courteous and accommodating. Front desk staff was courteous but were very limited on recommendations for dining and desert facilities. An additional concern is the firmness of the mattress I sept on. The mattress was too firm and it affected my sleep which caused me to be tired throughout the day.
from Blythe, United States
Submitted on 20-07-2016
The staff at the Hampton Inn Beachfront Hotel n Jacksonville are very friendly and helpful. The atmosphere was amazing. This was our first family vacation in 10 years and I was amazed at how the staff always had smiles throughout our stay and were never too busy to answer questions. The room and hotel were very clean.
from Bushnell, Florida
Submitted on 22-07-2016
Our stay was wonderful!!! The rooms were very clean and comfortable. The extra large pool was very kid friendly, but also big enough for adults to enjoy their own space. The beach was awesome. The complimentary hot breakfast was the BEST!!! Excellent service all around.
from Jacksonville Beach, United States
Submitted on 22-07-2016
always stay each summer with visiting out-of-town family. Always a good time. Exception, this time had problems with getting our rooms available on time. Will probably stay again next year. Excellent location
from
Submitted on 23-07-2016
I have been going to Jacksonville every few months for years as i have family there and never knew there was such a wonderful place to stay on the beach in Jacksonville. This Hampton Inn was the nicest Hampton inn I've ever stayed at. It beats most of the hotels in the Hilton chain. From the moment I checked in it was an absolute wonderful experience. Beth the front desk manager is one of the nicest and most helpful people you will ever meet. I travel a lot for work staying over 120 nights a yea... Read more
from
Submitted on 24-07-2016
My family and I stayed here for a week. Staff is overly friendly and make sure you have a pleasurable stay. We had a small issue upon check in but the manager handled it quickly and professionally. Room was nice... We had 2 queens with a partial view. Picked partial view to save money and it was still nice. Room and bathroom were clean. Pool area is awesome. Big, resort-style pool with waterfalls. Always very clean. My kids loved it. Staff walks around to wait on you if you want anything from th... Read more
from
Submitted on 24-07-2016
We stayed on a Sunday. Check in was at 4 we got to the hotel at 3 they said we could use the pool and go to the beach. They said they would call when room was ready. At around 5:30 still no room I went up and asked about our room they said it had been ready for awhile, but we did not get a call. On our return trip home my husband wanted to go some place else but I talked him into coming back. On our return trip home from Orlando we stayed on Friday. We asked and paid for a full view room if t... Read more
from
Submitted on 26-07-2016
The entire staff was so kind, attentive, and beyond nice! Beth, Andrea, and Luck were awesome! There was not one person who didn't say hi and asked how you were. Breakfast best we have had.will return
from Tampa, United States
Submitted on 26-07-2016
We stayed at the Hampton Inn Jacksonville Beach for two nights recently. The property is right on the beach so the location is excellent and the view is amazing. The hotel was extremely busy during our stay, filled to the brim with families, so if you are looking for a quiet, romantic spot, this isn't the place. That being said, for as busy as it was, the hotel's friendly and hardworking staff kept this place running well in a situation (max capacity) that could have easily made the hotel a mes... Read more
from United States
Submitted on 26-07-2016
Hotel location was great, near beach and not far from other things to do. Pool was really large and had nice waterfall. The only issue I would reccomend the hotel look into is getting more chairs out by the pool. There were always people looking for empty chairs and there seemed to be room for more
from Atlanta, Georgia
Submitted on 27-07-2016
Best staff and tiki bar in Florida. This was one of those unexpected jewel of an experience. We were thoroughly impressed with the staff, the property and the location on the beach. The view of the ocean from the tiki bar is something from a postcard. Take time to get to know the staff and enjoy your vacation!
from Kissimmee, Florida
Submitted on 27-07-2016
It's a Hampton. I have stayed at a lot of Hampton's before, and I will say some were fair at worst, until this visit to Jacksonville Hampton on the Beach. I strive to visit new places I have never stayed at before, I have traveled through Jacksonville quite a bunch of times, however never stayed before. The Good: By the beach, this part of the east coast in Florida is somewhat different, waves were calm, undertow not so bad in the evening, no cars (except life guards) driving on the beach. Th... Read more
from Acworth, Georgia
Submitted on 29-07-2016
Understaffed and no Customer Service. I called with in 35 minutes of checking out to have them retrieve a pillow my son had left. Stll almost two weeks later Jeff the Geneal Manager has still not got back with me. Customer service starts at the top and works its way down.
from Hubert
Submitted on 31-07-2016
Reception was great, breakfast was great, location is great, pool is great... Only had 1 issue. Room was very clean when we arrived on Monday. It was not cleaned the on Tuesday. Wednesday at 1600 I asked the cleaning lady for towels as our room had not been cleaned. It took her until 1730 to get them to us, then she asked me to sign a "no service needed" form... I did not report this while I was there.
from Fitzgerald, Georgia
Submitted on 31-07-2016
Had a great time relaxing with family beach and view was great as ND the staff was wonderful....will return to this property and other Hilton property's 98 % of all our stays have been through the Hilton for the last 2 years All great experience, and if I was not happy about something they fixed it right away or changed our room
from Jacksonville
Submitted on 01-08-2016
I just wished that the front desk had all there facts right I was told that I could get the keys to my room at 2pm so when I got there they said I could not have the keys. I can say that it was a good night and the front desk was very helpful when I locked the keys in the room when I went out to have a few drink and a walk along the water
from
Submitted on 02-08-2016
Cameron, Andrea, and Luck were phenomenal with regards to their customer service. They were always smiling and willing to help out...moved us to a room with a beautiful view..left us a nice surprise after learning of our engagement...and were full of energy and excitement. Excellent job with hiring these individuals and focusing on customer appreciation! A little more attention could be placed on the bathroom facilities in the rooms (was the reason we were moved to another room), but the custom... Read more
from Lewes, Delaware
Submitted on 02-08-2016
Standard Hampton Inn on the inside, a beach vibe on the outside. Walkway from the pool patio to the beach leads past a bar area. The pool is always crowded and noisy with energetic kids, bar leaves the gate open to allow neighbors access
from Orlando, United States
Submitted on 03-08-2016
My company allowed me to stay here while working in Jax and the pool, rooms and staff made it enjoyable I will be back. Andrea the front desk was awesome and helped with any issues with reservations that we had with the direct billing issues with our company.
from Greenwood Village, Colorado
Submitted on 05-08-2016
We were in Jacksonville for a reunion, but stayed at Jacksonville Beach for the ocean view and cooler temps. We had a beach-front room on the fourth floor, where we could watch osprey fish along the shore as people enjoyed the surf. Complimentary coffee was kept fresh all day long and the complimentary breakfast was very good. The king sized bed was comfortable and the room was good sized. The bath had plenty of towels. The balcony was good for relaxation and watching both wildlife and the crow... Read more
from
Submitted on 05-08-2016
Have stayed here two summers (2014 and 2016). In 2014, we had a pool view. It was nice. This year, we had an ocean front room on fourth floor, and it was even better. During each of our stays, the room included free breakfast. The choice of breakfast foods was great: meats, eggs, grits, bread, fruit, waffles, cereal and more. I'm normally not a breakfast person, but each morning I woke at 6:00 a.m. with an appetite. (I believe breakfast is served 6 a.m. to 10 a.m.) If you stay at this Ham... Read more
from Toronto, Ontario
Submitted on 06-08-2016
I have stayed in this resort style hotel on 2 vacations and loved it both times, the rooms and spacious and have great views of the pool and the sea. The staff are extremely friendly and lovely to talk to, the pool is to die for with the waterfalls and direct access to the beach and their tiki bar!. I do think that the tiki bar is a bit overpriced but a nice option of you don't want to go out and they do offer poolside service, the breakfast is free and delicious and this hotel is very Child and... Read more
from Houston, Texas
Submitted on 06-08-2016
My family has been coming to this hotel almost every year for over 10 years! It is our home away from home when in Jacksonville. The location is perfect. The beach is clean, not overly crowded, and the pool is gorgeous. The rooms are comfortable and smell clean and fresh. I love the white, plush duvet covers and I sleep very well. The bathrooms are spacious and have good lighting. I recommend at least a partial ocean/ pool view. The breakfast is really good. They have many warm items, like e... Read more
from Alton, Illinois
Submitted on 10-08-2016
Walls were dirty, paid close to $250/night for an oceanfront room that needed a cleaning. The view was great, the pool was pretty cool. I would rather spend my money on a newer/nicer hotel next time I am in Jax.
from North Augusta, South Carolina
Submitted on 10-08-2016
My Wife and I just stayed here last weekend, and we will say that it was the most enjoyable stay we've had in a hotel this summer out of several trips!!! You could literally stay here several days and eat, drink and relax without ever having to leave the property!!! The staff really stand out here and the following need special recognition: Nicki, bartender at the Tiki Bar was friendly, helpful and made a mean "blue angel", they even kept serving in the pouring rain, and we hung in there with t... Read more
from Columbia, South Carolina
Submitted on 10-08-2016
The staff was incredible. The food was great at breakfast and the all day restaurant. The pool and access to the beach was great. Rooms could be better. Toilet continued to run in one room, refrigerator kept tipping over when we opened it, tub continued to leak water. Maintenance came but did not resolve issues with the toilet and fridge. One of our rooms had an issue with roaches. Was offered another room and given our last night free.
from
Submitted on 10-08-2016
AWESOME, just wonderful all the way around! The staff were above and beyond the call of duty and so hospitable. Extremely accommodating and willing to go the extra mile. Wonderful pool and AWESOME beachfront views and rooms. Had a GRAT time and looking forward to going back soon. Just loved it, great week for sure!
from Amarillo, Texas
Submitted on 11-08-2016
First I want to say the staff here are extremely hospitable and friendly. The hotel itself is right on the beach with easy access right to the sand. The rooms could use some updating and the carpets in the hallway are gross but the other common areas and the rooms are clean. The pool is amazing and the tiki hut bar has some great food. The views, convenience, and staff made this a great vacation for us and our teenage boys.
from Centerville, Indiana
Submitted on 11-08-2016
We did not arrive until almost 11 at night, but having checked in online the previous day everything was quick and easy at the front desk. The hotel is an older one and like any beachfront hotel there are things that need updated. However, our experience was good for the time we were there. The room was bigger than we expected, only issue was the tub dripped continually and it looked like it had been for a long time. The hair dryer didn't work and on the third time saying something it was finall... Read more
from Atlanta, Georgia
Submitted on 11-08-2016
I had a last-minute business trip to Jacksonville Beach and I book to this room in route for that evening. Check-in was easy room was clean and comfortable breakfast was good and overall I enjoyed my stay. Staff is very accommodating.
from Arlington, Virginia
Submitted on 11-08-2016
The hotel is located in convenient location great staff nice amenities complimentary breakfast and really felt the hospitality that I didn't find and other hotels in the area definitely coming back again.
from
Submitted on 12-08-2016
I'm not a beach person, but this hotel with the amazing pool, tiki bar, partial ocean view balcony which I got to watch Dolphins in the morning & the ocean was a few steps from the hotel. Big SHOUT OUT to the staff GM Jeff, FOM Beth, FD Andrea, Madi, Matt, Luck,Cameron BK Cassandra , Ira every morning would get me a tray so I could take my kids their BK for when they woke up. Housekeeping did a great job. I know I missed someone, OUTSTANDING STAFF!! We stayed July 21-28 we had a great enjoyable ... Read more
from
Submitted on 15-08-2016
We stayed on the 6th floor. The carpet from our room was very dirty and smelled like mold. They put a dehumidifier in our room, smell went down but this thing was very very loud. We also had to pour out the water 3-4 times a day. This hotel needs floor tile and put new ac units to fix that nasty smell. The pool area needs to be maintained. The staff needs consistency with the wrist bands because we met people came from a nearby hotel to use pool. The breakfast was good, it was always crowded no... Read more
from Jacksonville, Florida
Submitted on 16-08-2016
This has been my home away from home while my house is being renovated. Very welcoming reception desk personnel who care that your stay is exceptional. An awesome breakfast buffet with hot scrambled eggs, homemade waffles with all the fixings and even sprinkles for the kids and bacon, fruit,cereal, and juices and coffee and teas. The personnel are always cheerful and make you feel you are visiting their kitchen, perfect hostesses!! The pool is gorgeous with 3 large waterfalls, very large, and ... Read more
from Wantagh, New York
Submitted on 16-08-2016
Rooms were clean, comfortable, and quiet. The beach is fabulous and the staff was a pleasure to deal with. Good coffee too at 6 am in the lobby. Only less than perfect score was our room was not serviced during our two night stay.
from East Coast
Submitted on 16-08-2016
The place has waterfalls in the pool, tiki bar off the beach & comfortable/clean rooms. All that said the staff are what is most exceptional, from the pool to the kitchen to the front desk, everyone is warm and attentive. And they all seem like they really enjoy taking care of you!
from Nj
Submitted on 17-08-2016
This hotel was very nice. The room was clean, the bed was comfortable and the free breakfast was very good. We had a balcony with a partial ocean view. It's in a great spot right on the beach. We didn't use the pool but it looked fun specially for children.
from Savannah, GA
Submitted on 06-09-2016
This hotel was fantastic! All of the people that I dealt with were amazing! From Beth, Andrea, Madi and Matt at the front to the bartenders and wait staff like Ashley and Ashlinn at the very well provisioned Tiki Bar. I am sure that I missed some names! Oh and Lee! He is the man! The hot tub was not working at first but he took care of that in short order! Everybody was so nice. The breakfast was good and there was plenty of it. There was plenty of room too. The room was really clean and the bed... Read more
from
Submitted on 07-09-2016
I stayed at this hotel to get away from the hurricane coming through Tallahassee and it was such a nice retreat. Madi at the front desk checked me in and helped me find great restaurants to go to for dinner so I could get a taste of local food. Cassandra was the attendant in the breakfast area and she was so sweet and bubbly, I'm not even a morning person and she had me smiling! The pool was beautiful and so nice. I can't wait to come back for a longer trip and try out the beachside bar. Amazing... Read more
from Jacksonville, Florida
Submitted on 07-09-2016
Room Location was great, could see the pool and the beach as well., easy access to the beach and the pool was great, especial for family reunion. The breakfast area was great during the day to have lunch as a family and in the evening to gather an play games.
from Boston
Submitted on 08-09-2016
I've stayed at this hotel a few times in last few years. They don't seem to have devoted enough resources to keeping the property up. On my last visit, I arrived to no air conditioning in the lobby. The next day I lost hot water (literally no water coming out of the faucet) in my room. When I called downstairs, the phone rang and rang with no answer. When I went downstairs there was a burst pipe in the ceiling of the lobby. Both times I visited the pool there were no clean towels. The staff is a... Read more
from Winter Haven, United States
Submitted on 08-09-2016
Excellent location on the beach with great amenities. Hotel is very clean. Rooms are spacious with comfortable beds and nice linens. Staff is very friendly and helpful. Pool area is beautiful and the beach even better. There are several restaurants within a walking distance and many more just a mile or two away.
from O'Fallon, Missouri
Submitted on 09-09-2016
Great Location. Frontdesk Staff needs alittle more training in follow through. Would be nice if hotel offered chairs for beach so you dont have to rent them from hotel next door. Kitchen staff was excellent and had a smile on their faces every morning. Best part of my day. If all you want is to stay on the beach perfect location. If you need lot to do such as shopping and entertainment not alot here. But your only half hour away in any direction to all that. Plus you are walking distance to ... Read more
from TN
Submitted on 11-09-2016
Parking is awful. When it does connect, WiFi drops in 30 seconds. Hallway carpets are filthy. Food from restaurant was raw. No late checkouts available. High school reunion on site had music blaring till 930 or 10. Front desk is understaffed. My room was refurbished so it was pretty nice. Didn't use pool or eat free breakfast. Bottom line: too many other beach hotels to choose from. Hampton is at the bottom of the list.
from Jupiter, Florida
Submitted on 12-09-2016
JAX beach was amazing as were the friendly staff. Breakfast and coffee were spot on for a place like this which includes it. The pool and waterfall are stunning but the beach access is really what makes it so special. Parking is a breeze too with overflow literally across the street.
from Shawnee, Kansas
Submitted on 13-09-2016
I am not normally staying at Hampton Inn by this hotel changes your mind. The front staff is incredible , friendly and completely accommodating. If you are in the area I strongly suggest you stay for a night and see how great the service is. Rest of the hotel is nice, pool is good. Only real complaint is that the showers are dated
from Thomasville, Georgia
Submitted on 13-09-2016
Lovely and clean hotel. Stayed in an oceanfront king and it was very spacious and clean; the only disappointment with the room was the terrible bed. HARD AS A ROCK!!! Even my husband had a horrible time and he can sleep anywhere. Nice shower head and great water pressure. Great balcony with two chairs and small table. Breakfast, coffee and breakfast staff were wonderful. Plenty of food choices and staff was very friendly, polite and professional. Need to do something with front desk clerk t... Read more
from Cumming, Georgia
Submitted on 14-09-2016
This Hampton is like a mini resort. They go out of their way to make their customer's happy. Check-in is easy and pleasant. My first room was contaminated by a smoker (non-smoking property). The second room was close to vending and the elevator. The manager, Beth, bent over backwards to make me happy and upgraded us to a suit for the next three nights at no additional charge. ( We do have Silver Hilton Honors.) This hotel is kept very clean. The breakfast is fresh and well stocked. The ... Read more
from
Submitted on 14-09-2016
Everything about the hotel was perfect. Had a great view of the ocean and the pool, both of which were great from swimming and laying out. The complementary breakfast had something for everyone. There was a free shuttle in town to take us where ever we wanted to go that wasn't walking distance. And finally the beach front Tiki bar at the hotel had a great assortment of drinks and food, all of such high quality that even locals hang out there!
from Jacksonville, Florida
Submitted on 16-09-2016
Just completed my stay at the Hampton Inn Oceanfront in Jacksonville Beach, Florida. The room was large and clean. The pool had four waterfalls, which was especially exciting for my granddaughter. The hotel is a minute walk to the beach. The Tiki Bar is a fun place to eat. The music was nice, and I could hear it from my balcony. T he staff is very friendly and made the stay awesome.
from Jacksonville, Florida
Submitted on 17-09-2016
if guests have issues/complaints/concerns the staff DOES NOT DOCUMENT ON COMPUTERS therefore manager does not believe the guest over her staff we experience excessive water leakage through our patio door during tropical storm Julia and were offered towels for our incovenience
from Georgia
Submitted on 17-09-2016
Nice hotel right on the beach. The employees are very helpful and are there for your every need. Clean heated pool and hot tub. The children love the waterfalls. Visited The Landing and St. Augustine.
from Boca Raton, Florida
Submitted on 18-09-2016
I was called the day before arrival to tell me that they did not know how I was able to book an ocean view room on the website. I told him I did not book it on the website that I spoke with somebody over the phone and booked it. my kids room was on a different floor. Someone messed up the reservation on their end. The checkin was late by an hour. Hair was in our bathtub and then at 12:00am at night when I went to bed I crawled into a bed full of sand. I slept on top of covers and let front desk... Read more
from Las Vegas, Nevada
Submitted on 18-09-2016
Always a great stay at this hotel! Will definitely come back. The pool is awesome, beach access and all the staff are friendly. A must place to stay when in the beach area for sure! Was able to check in before 4pm, a plus for sure. The rooms are always clean and the ocean view is breath taking!
from Duluth, Georgia
Submitted on 20-09-2016
I visited this hotel one day prior to a cruise vacation, and since it is 25 minutes or so from the Jaxport where the ship departs, it was a win-win! I ended up arriving about 3 hours or so before check-in time, so I was very pleasantly surprised that I was able to check-in so early! The staff was super sweet and energetic which was refreshing! As a Hilton Honors member I always try my best to visit the Hampton Inn chains as I typically have a great experience and their bedding is fantastic! ... Read more
from Deltona, Florida
Submitted on 20-09-2016
I was pleasantly surprised with how super friendly the whole staff was. The rooms have an amazing view of the ocean, with a larger than normal balcony. The pool area is well suited for enjoying a relaxing day by the pool, with a tiki bar close by. Would recommend this hotel to anyone looking to stay in the area.
from Mableton, Georgia
Submitted on 23-09-2016
1) located in a residential area close to Neptune Beach 2) Excellent Staff- Andrea, Beth, Cameron, Ira, Joy, Maddi, Matt, Nida, Nikki and Rowena take great care of each guest in their respective positions. 3) The bar faces the ocean and the resturant has quality bar fare that is well portioned, good quality and competively priced with local resturants. For example, the coconut shrimp was served with a sauce that had the orange rind - that is a special touch that exhibits attention to quality a... Read more
from Mesa, Arizona
Submitted on 24-09-2016
Friendlyr accommodating staff. Easy access to beach, nice to walk up and down beach. Use the Buggy service to get around! You just text and they run on tips! Tiki bar on beach a great plus! Nice rooms.
from baltimore, maryland
Submitted on 25-09-2016
Location is perfect, right off the beach. The staff are amazing, friendly, courteous and go completely "out of their way" to make your vacation comfortable. The hotel is clean, pool is great with waterfalls and a hot tub off to the side. The hotel is 5 min or less to downtown JAX beach.....great place to grab food and some good drinks. Definitely go to "Sneakers" .....nachos are amazing! See pics. Hotel has a tiki bar and pavilion and food is reasonable and delicious! Would to mention Row... Read more
from Glendale, Arizona
Submitted on 25-09-2016
Stayed here with my wife while she was on a business trip. Had an oceanfront view room (730). Nice patio with a table and chairs to enjoy the view. Nice pool with easy access to the beach. Outdoor restaurant was just off the beach. Again, not bad. Really the only thing I didn't like was the carpets. The hallway carpets were casino style with very busy, wild patterns, but could not hide the fact that they were filthy. Huge stains everywhere. They really need to invest in a carpet shampoo system. ... Read more
from Hilton Head, South Carolina
Submitted on 25-09-2016
Just arrived home from a three day stay. Staff were so accommodating and everyone so friendly. Great service. Loved the pool and the beach. Fun little tiki bar area. Will return soon! Take advantage of the great restaurants in Atlantic beach only short drive. Loved the whole experience a hidden gem!
from Absecon, New Jersey
Submitted on 27-09-2016
From start to finish this was a wonderful experience. Arriving after a long day of travel I asked the front desk clerk for somewhere within walking distance for a good local restaurant and she was spot on~it was delicious. I was upgraded to a partial ocean view room, which was wonderful! The rooms are clean and large, access to the beach was great and the beach chair rentals were very convenient. The pool and hot tub are beautiful and kept very neat and clean. The staff could not be more helpful... Read more
from
Submitted on 27-09-2016
The staff was very friendly and helpful. They seemed to go out of their way to assist. The hotel could use a little updating - mostly carpet because of the hit it takes from being a beachfront hotel. The location is great! The pool is great! ...and we did enjoy the tiki bar on the beach.
from South Florida, Florida
Submitted on 29-09-2016
I enjoyed everything on this stay. The parking was convenient. Beach was great I was very happy staying here Glad I had a beach view too I look forward to staying there again and hope I get the same view
from
Submitted on 30-09-2016
Excellent staff and friendly service was provided. Accommodations were as good as any Hampton Inn we have ever stayed at. Recommendation; your customer reviews or surveys would benefit from a more accurate and definitive information if it was a bit more concise. Too much repetition.
from orlando
Submitted on 30-09-2016
Nice location, good potential with a little work. Nice grounds , need some help in the Tiki Bar area with bartender service, food was good. Would be nice to have on grounds restaurant. Need to work on some bug problems, ants in rooms. Staff very friendly and try to get solutions to any situations that arose.
from Acworth, United States
Submitted on 01-10-2016
This hotel was very clean. The staff was very friendly and helpful. Loved the ladies at the breakfast area...they made me feel like I was a regular at this site, even though this was my first time there.
from Baltimore, Maryland
Submitted on 02-10-2016
Over all a nice hotel. View from our room was beautiful. Very clean & staff was pleasant. Breakfast food wasn't all that good but not terrible. The beach and pool are very nice. Not much to do within walking distance to the hotel.
from Del Rio, United States
Submitted on 02-10-2016
This was a wonderful hotel, surrounded by the beauty of the ocean. The manager, Juston, was wonderful and has put an excellent team in place. Everything form the food to the cleanliness to the customer service was excellent. I will be returning often.
from Kansas City, MO
Submitted on 05-10-2016
We spent a lot of time in the pool. It is huge and enough room to fit lots of people, and has fun waterfalls. The beach is such a close walk. Right out the doors. The sand was very fluffy and there were lots of sea shells to find. Rooms had microwave & a fridge. We left out birthday cake in the box and within hours it was covered in small bugs. I also caught a lizard in the room and freed him on the balcony. Great stay. Front desk staff was friendly and helpful. Breakfast staff was also very fri... Read more
from Port Charlotte, Florida
Submitted on 05-10-2016
We live 5 hours away, and have to come to Mayo Clinic at least every 3-6 months. We always stay at one of the Hampton Inns in close range to the clinic. We enjoy staying at this Hampton Inn, because the staff is always courteous and welcoming. Getting to walk the beach to take my mind off of visits to Mayo clinic is helpful, too.
from East Providence, United States
Submitted on 06-10-2016
I'm glad my son pick this Hotel to stay and for he's wedding I love every moment there the area was excellent by the ocean all stuff very friendly next time I go to Jacksonville I diffidently go back to Hampton
from Washington DC, District of Columbia
Submitted on 10-10-2016
I stayed here for two nights with friends and could not have enjoyed it more. The proximity to the beach is perfect. I had a "partial" ocean view room overlooking the parking lot over to the beach, not exactly stunning but ocean view rooms were all booked. The pool area is very nice with a water feature and shade. I'm sure they were very busy but the cleaning service came very late in the day for my taste. Front desk personnel were always very helpful. Great hotel at a great price.
from Columbia, United States
Submitted on 10-10-2016
As always...THE Best Place to Stay on the Beach. The staff is BEYOND accommodating, the rooms are pristine, and the ocean view from the oceanfront rooms is spectacular. I have been coming to this hotel for the last eight years during the first week of October. I always feel like I am "home again" each and every time I visit; due to the cleanness of the rooms, amenities, breakfast, the INCREDIBLE attention to detail, and the accommodating and friendly staff!!!
from Minneapolis, Minnesota
Submitted on 14-10-2016
Stayed here for work. The staff is nice but the food was average and so were the rooms . Beds. are comfortable but I did find food in the refrigerator from a previous guest. That grossed me out considering the priced I paid for a 2 night stay.
from Ventnor City, New Jersey
Submitted on 17-10-2016
I had one of the greatest trips while staying here. No is not in their vocabulary. Matt R and Andrea at the front desk along with everyone who worked there really made my trip the best. They bent over backwards to make my stay wanting me to come back, especially since they just opened up after Hurricane Matthew. Hampton you have I winning team here. I'll be back.
from
Submitted on 17-10-2016
My husband and myself stayed here for 3 nights and we loved it! We had a corner room with a pool view and the room always had a great smell and the beds were super comfortable! Everything about this place was great. The only advice I can give is to go to a different bar. The tiki bar at the motel has very weak drinks. I hardly ever drink alcoholic drinks but I had 2 of theirs and never even felt the slightest buzz. (I know everyone won't care about that last advice but it's there for the ones wh... Read more
from Lake Wales, Florida
Submitted on 18-10-2016
I travel a lot for work- and this was by far the worst hotel stay I've had so far. The front office staff as rude and my room wasn't ready when I arrived. My room was dirty and smelled like fabreeze. The only good thing was the brrakfast staff. DONT STAY HERE!
from Greenville, South Carolina, USA
Submitted on 19-10-2016
This hotel has a great location. The facilities are great including the pool and the beach view bar. The staff was exceptional and responded to every request I had. We will stay here again when in this area.
from
Submitted on 23-10-2016
Beautiful ocean views and a truly awesome pool and a hot tub!! Loved the balconies! We had the top floor! They have a cute little beach bar. I didn't have the food but 2 out of 3 of the other people in my group really liked it.
from Jacksonville Beach, United States
Submitted on 24-10-2016
Great location on the water AMAZING POOL wonderful staff loved the bar on looking over the ocean so so food menu breakfast buffet will suffice would recommend this hotel, especially for the price point
from Jacksonville, North Carolina
Submitted on 25-10-2016
Hampton Inn hosted beautiful wedding for our family on the beach. This team of professionals did an amazing job making this a memorable moment! Our stay was awesome! Convenient location to everything!
from Tallahassee, United States
Submitted on 25-10-2016
This hotel exceeded my expectations from the moment I walked it. It must be newly renovated, because the lobby is super cute, the guest rooms are nice and the beds are SUPER comfy. The pool area was very cool and the view from my poolside room was fantastic -- ocean view from the 6th floor. I would definitely recommend staying here if you need a hotel at the Jacksonville beaches.
from
Submitted on 26-10-2016
Stayed at this hotel for a wedding in October 2016. The room had a very musty smell (as did the fitness center). The bathroom was also somewhat dirty. However, the pool was gorgeous (it was a little dirty as well). The price was okay, but I would expect more from a hotel at that price honestly.
from Scotland
Submitted on 27-10-2016
I stayed here for 5 days in March. I was on a high floor with an amazing view over the sea which was the best aspect of the hotel. During the week, no evening service was provided with the bar being shut, so I had to venture out to get food and drink. Although there are plenty of good restaurants less than 10 minutes walk away. The room was OK but apart from the friendly reception staff the hotel didn't have much character.
from
Submitted on 27-10-2016
One night stay on a business trip to Jacksonville. This hotel is right on the beach and has a resort-style pool. If you want a Hampton Inn class hotel right on the beach, this is perfect. Clean, comfortable, quiet. Everything I love about Hampton Inns. There was a beach wedding in the hotel the night I stayed, but the staff kept the noise down and I hardly noticed it.
from south florida
Submitted on 30-10-2016
This is a Hampton well worth a visit. The hotel is on the beach with a pool, bar and food. Our room was. The 6th floor and the view spectacular. Breakfast is good and staff professional. It is a tad dated..need new carpeting in the hallways.
from Riverview, Florida
Submitted on 02-11-2016
I stayed here 11/1-2/2016. I immediately noticed the friendliness of the front desk staff. The property was very clean with modern decor. The pool was AWESOME!!! This hotel is right on the ocean side, & even though our room was not on the ocean side, I could still see the Atlantic. The food & drinks at the outdoor Tiki Bar were excellent. I highly recommend this location --- I will definitely stay next trip!
from Atlanta
Submitted on 03-11-2016
I have stayed at this hotel numerous times. Upon arrival in the room this time the "deodorizer" smell was so awful that we had to sleep with the balcony door open all night (which meant air conditioner ran continuously.) Not sure why deodorizer is being used this was non-smoking room. Second night the TV went out in the middle of the World Series. Called and called front desk and no one ever answered. Third day arrive back to find that the room had not be cleaned despite my stopping by the f... Read more
from
Submitted on 05-11-2016
I stayed here twice in October so I could experience a little bit of the ocean while I was a patient at the Mayo Clinic. I came back the second time because I had such a wonderful experience the first. From Check-In to Check-Out the staff are friendly and willing to do anything to make sure you have an extraordinary experience... and that I did! From the tasty hot breakfast to the tiki bar, the staff are all smiles! And did I mention that the food is really good? My favorite are the shrimp quesa... Read more
from Ann Arbor
Submitted on 05-11-2016
the facilities and people at the Hampton Inn Jacksonville Beach provided a beautiful venue for my daughter's wedding. The staff were courteous and responsive to our needs and flexible to adjust to changes. (Hurricane Matthew, near drowning, beach debris) They worked well with outside venders and seemed to enjoy the wedding along with the guests.
from Indianapolis, Indiana
Submitted on 06-11-2016
I was first impressed by the staff's immediate reaction to us entering the hotel. They were quick and attentive. They were able to upgrade us (Gold Hhonors member) to a slight ocean view room that also overlooked the pool. The place was fully booked, but you wouldn't have guessed it. The elevators were quick and the hallways were quiet. We were only there for one night, but the staff was very helpful with directions and answers to all our questions. We took a short morning beach walk, which left... Read more
from Cedar Rapids, United States
Submitted on 08-11-2016
This was a fantastic place to stay and I will definitely stay at this property again. One of the coolest pool for a Hampton Inn Inn that I ever stayed at. Great location, great price and very kid friendly. Walking distance to everything you need. Fun nightlife too.
from
Submitted on 09-11-2016
This was my first time staying in a Hampton Inn, I was welcomed with an overly friendly front desk agent that was able to multi-task and interacted with everyone. Loved it. The location is great for an oceanfront property. The pool, words cannot express what I thought about it. I would consider this a resort style pool, very clean, heated and for this hotel being a select service hotel, I was blown away. They also have a hot tub! Hotel is very clean, rooms are spacious and even have a mini fridg... Read more
from Knoxville, TN, United States
Submitted on 12-11-2016
HVAC is too loud when it turns on and off; disrupts sleep and makes it hard to hear TV. Eggs had a gray color and I was told the eggs must were burned. Friendly reception and everything else was nice. Good location and next to the ocean.
from Jacksonville, Florida
Submitted on 14-11-2016
My son had his wedding there this past weekend and my wife and I stayed the night. The facility was clean, fresh and up to date. The staff was exceptional, from the front desk staff to the maintenance man helping a gentleman get around early Sunday morning. Everyone was cheerful and knowledgeable. The food at the wedding was exceptional, if you get a chance try the Honey pulled pork, it is great.
from New Castle
Submitted on 14-11-2016
The best pool ever! It's hard to tell from picture how high the waterfall is! There is even a path to walk behind it. We went for a wedding in June. All staff were super nice. They kept calling my mom, there goes the mother of the groom! Very family friendly, kids loved it!
from Atlanta, United States
Submitted on 17-11-2016
The staff make this hotel. The beach and hotel are nice, but again, the staff really make my stays worth while. From before you check in up until after you check out, the staff are engaged with you. I will always stay at this hotel when I am in Jacksonville.
from Walkersville, Maryland
Submitted on 17-11-2016
Although my stay was not perfect, I was pleasantly surprised by the friendly staff. I felt safe and respected as a visitor. Stores and restaurants are close by. The pool area is the best on JAX beach. Loved the hot tub.
from
Submitted on 19-11-2016
Amazing customer service! These folks go above and beyond when it comes to friendly and helpful:) The food at Tides Tiki bar is excellent. Must try the quesadilla and coconut shrimp! I highly recommend this!
from Lewis urg, pa
Submitted on 19-11-2016
I've stayed twice. Once in the summer and once in the winter. It's just too dirty. Bugs at breakfast. Hair on floor in bathroom upon Che k in. Needs a GOOD cleaning, everywhere. Beach and pool area are superb, best in the area, but inside, it's dirty.
from Beaufort, United States
Submitted on 22-11-2016
I reserved the room after Hurricane Matthew. I specifically asked about any problems in the area and was told their weren't any. Jacksonville Beach received minor damage. What they didn't say was, the beach in front of the hotel was closed due to reconstruction, Jacksonville Pier was closed due to damage and the only amenity available was the pool. I didn't reserve an oceanfront hotel room to use a cold swimming pool. To bodyboard, we had to load everything in our vehicle and travel to a place w... Read more
from Jacksonville, Florida, Usa
Submitted on 23-11-2016
We stay at this Hampton Inn once a year for the last 5 years. It is always great. They are always friendly and everything is clean. I have stayed at a lot of beachfront hotels and this one is great!!!!
from Chelsea, United States
Submitted on 23-11-2016
My wife and I were very pleased with our stay at this facility in Jacksonville Beach. The room was very comfortable and we very much enjoyed the PRIVATE ocean front balcony! We'd certainly look forward to an opportunity to stay in this facility again in the future!
from Panama City, Florida
Submitted on 28-11-2016
Perfect place to stay on Jacksonville Beach! Great location directly on the beach, waterfall in the pool, hot buffet breakfast, modern clean rooms, walking distance to nice restaurants and shopping. I would stay here again for sure!
from tampa
Submitted on 28-11-2016
Check-in super easy. room nice clean tons of space. pool even though we didn't go swimming it looked amazing. The bar right on the beach was great. Hotel staff was very friendly complimentary breakfast was perfect great deal
from Lookout Mountain, Tennessee
Submitted on 28-11-2016
Rooms not very clean, but staff is very nice. We found cockroaches in the bathroom and room. The linens and beds were clean but the bathrooms were not. Did not have the feel of similar Hamton Inns that cater more to business travelers. Felt like they skimped on many things due to it not being a business travel hotel. Felt more like a Red Roof or Days Inn
from Zanesville, United States
Submitted on 28-11-2016
This hotel is located on the beach with a wonderful view. It is nicely decorated with a gorgeous heated pool. They have all the amenities people would want when they travel. The breakfast is vast and the bar on the beach makes great drinks. The rooms are roomy and clean. The staff is extremely friendly and helpful. My biggest issue was the mattresses. If you like hard mattresses it wouldn't be an issue for you. The last night we had to break out our air mattress because my husband and I ... Read more
from
Submitted on 28-11-2016
Whole Staff & facilities were very-very good to excellent given the Thanksgiving holiday weekend rush. Would recommend if you want to stay at the beach in Jax. Convenient to downtown and UNF. Beach is great even after the hurricane.
from Cartersville, Georgia
Submitted on 01-12-2016
located just steps away from the beach, plenty of parking, nice size rooms (we had room 430) large room faces beach......Matt at the front desk was so helpful with suggestions, and Ira in the breakfast area, I love your FS hat, loves to talk football with anyone. Loved that about you. Restaurants and shops very close by. Would definitely return for a longer visit. Great breakfast both hot and cold......only con there are still small repairs being done from hurricane .....like our room had a s... Read more
from Winchester, Kentucky
Submitted on 02-12-2016
Excellent hotel, great staff highly recommend. Great pool and warm. Great breakfast. We at dinner on deck looking at ocean. I stay with them at least 6 times a year for doctor apt and surgery like being home.
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