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Hampton Inn and Suites Jacksonville - Southside Blvd - Deerwood Pk

Jacksonville, FL, US (JAX)

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Based on 733 reviews
Known as Florida's "First Coast," Jacksonville's sixty-eight miles of coastline and 300 miles of rivers and waterways are great places for boating, sw
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Hampton Inn and Suites Jacksonville - Southside Blvd - Deerwood Pk
4415 Southside Blvd., Jacksonville, FL US 32216

Hotel Amenites

  • FREE Hot Breakfast
  • FREE Wifi
  • FREE Parking
  • Baggage Storage
  • Beverage Area, Complimentary
  • Laundry Facilities
  • Gift Shop
  • Room Service
  • Business Center
  • Fitness Room
  • Pool
  • Whirlpool

Room Amenities

  • Coffee Maker
  • Full-Size Refrigerator
  • Hairdryer
  • High Speed Internet Access
  • Iron
  • Ironing Board
  • Telephone - Two Phones/Voice Mail
  • Work Desk with Adjustable Lamp
  • Alarm Radio

Nearby Attractions
Explore the more than 57,000 acres of Jacksonville's park systems, the most in the country. Or catch some thrills on the unspoiled, unfenced beaches of Florida's “First Coast”-with sport fishing, jet skiing or any of the many water sports. It's all within minutes of the Hampton Inn & Suites® hotel in Jacksonville-Southside Blvd/Deerwood Park. Tour the 300 miles of rivers and waterway by boat, or take a stroll down Jacksonville's Riverwalk, a 1.2-mile boardwalk on the banks of the St. Johns River. Drop by the 60,000-square-foot Jacksonville Museum of Modern Art, or visit the unique Museum of Southern History. The hotel in Jacksonville is also within minutes of the Fort Caroline National Memorial, a near full-scale rendering of a 16th century French fort. Indulge in modern conveniences when you drop by the Jacksonville Landing in downtown for the hip side of shopping, restaurants, and nightlife.

  • 24-Hour Front Desk
  • Business Center
  • Coin Operated Laundry (+)
  • Conference Rooms
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Free Parking
  • Free Wi-Fi
  • Ice Machine
  • Luggage Storage
  • Non-Smoking Property
  • On-Site Check In
  • Outdoor Pool
  • Pet-Friendly (+)
  • Swimming Pool
  • Vending Machines (+)
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 733 reviews
from Apalachicola, Florida
Submitted on 24-05-2016
Very clean and nice room. Staff were extremely friendly and helpful. Will definitely consider staying at this site again. I prefer staying at Hilton facilities. Location was convenient to shopping and eating.
from Cumming, Georgia
Submitted on 24-05-2016
This Hampton was easy to find from 285 East side of Jax. Easy 15 to 20 minutes to the beaches and convenient location with shopping near by. This is walking distance to several good places to eat. It has a very nice business area, breakfast, outdoor pool and firepit with a large waterfall. The staff goes out of their way to make your stay pleasant. Very clean and comfortable!
from Greensboro, North Carolina
Submitted on 24-05-2016
Hotel was fantastic clean friendly neat great room and time. Loved my stay and location was fine as well. Cancelled room at Best western and went with my hilton honors at hampton inn and was thrilled it was a good choice
from The Villages, United States
Submitted on 24-05-2016
The large breakfast area just beyond the reservation desk is pleasant, and has an outside patio seating area with fountain and garden. It is large enough that even if there were smokers, a non-smoker like me have some space too. Just off of this area is the fenced pool area. The king rooms are rather dimly lit with one window and dark carpeting. So arriving during daytime isn't appealing. But all is in good working order and clean.
from Plano, United States
Submitted on 25-05-2016
wonderful stay. nice sized room. great staff during all times. good coffee, decent breakfast (for being free). great sized room for the cost. well maintained at all spots. good parking. outside looked nice and clean also. breakfast/lobby area was very big and easy to move around.
from Ormond Beach, Florida
Submitted on 02-06-2016
The staff and accommodations were great. The bed was extremely comfortable, and the room was spotless. The room was cleaned to my request with my allergies and asthma. The room was quiet even with 3 buses of college students!
from Lake Charles, Louisiana
Submitted on 03-06-2016
We wanted a hotel on the south side of Jacksonville so I turned to Trip Advisor. We are not disappointed. The lady at the desk when we checked was very courteous and professional. There are multiple restaurants nearby and within walking distance. The rooms are new, clean and it was very quiet. The fitness room has high quality equipment. They have a fire pit and outside pool that is very nice. The business center is above average. This is probably the best Hampton property we have st... Read more
from Ocala, Florida
Submitted on 04-06-2016
This is the Hampton Inn & Suites I choose to stay at while traveling for business in Jacksonville. The location is convenient to multiple restaurants and stores. The staff is always friendly and helpful and the rooms are clean and well maintained. I always feel safe and secure in this location.
Submitted on 05-06-2016
The first room had throw up in it but it is a Hilton Hotel with Amazing staff. Glen was an awesome guy, he let us switch rooms with no problems, very professional. This hotel looks awesome too, amazing pool, and amazing business center. A tad better than a majority of Hampton Inns I have stayed at. Everything about here is top notch. Only thing I'd recommend is a better couch bed, it does feel like metal is your back in the two rooms I tried.
from Hilton Head, South Carolina
Submitted on 06-06-2016
Very nice hotel. Staff could be more friendly but some very nice (old lady working in the breakfast area very nice) bed comfortable and very clean. Towels could be better they are too hard and small ....
from Seattle, Washington
Submitted on 18-06-2016
This Hampton in my favorite hotel when staying in Jacksonville. From Petra at the front desk to the folks taking care of you at the breakfast bar. It's always clean with very comfortable rooms and very well lit parking lot. Plenty of good restaurants and shops near by. Highly recommend this property.
from Atlanta, Georgia
Submitted on 19-06-2016
I was looking for a hotel at the last minute and found this one. It is located in a nice area and the pool, breakfast, and complementary internet are nice. Our king suite was clean and I slept well during the night! I would recommend and suggest anyone to become a member of the Hilton Honors membership program because you get a discount in price.
from Winston-Salem, United States
Submitted on 21-06-2016
Great location! Great sleep accommodations! Great overall. Would highly recommend. The staff were friendly. There are nearby restaurants. The family enjoyed the pool. The complimentary breakfast was great!
from Seabrook Island, South Carolina
Submitted on 22-06-2016
This is a very clean hotel and it is very pet friendly. The staff was very professional and attentive. This hotel serves a full breakfast. Ample parking. There was no extra charge for pets. We highly recommend this hotel. We enjoyed our stay.
from Grand Island, Florida
Submitted on 22-06-2016
Would deffently go back when we're back in that area. Atmosphere was very nice and relaxing. Everything was super clean. Staff was very friendly. Enjoyed being in walking distance of a variety of restaurants.
from Mayo
Submitted on 26-06-2016
Great hotel which seemed very interested in customer service and comfort. I've always found Hampton to be pleasant. Even though they had gotten my charges incorrect supposedly due to a computer glitch, I was able to show the receipt on my smart phone I recommend always having the evidence ū???
from Tampa, Florida, United States
Submitted on 28-06-2016
Loved this convenient, super-clean hotel off of I-95. It was a quick overnight stay while passing through with kids & dogs. Staff were friendly and the morning-after breakfast bar was really good as far as a hotel breakfast bar goes! We had a room off of the lobby, so I was worried about noise, but apparently, the insulation and building protects the rooms from loud, ambient noise. Very nice! We travel all over and this was very pleasant.
Submitted on 29-06-2016
Basic hotel with pool, breakfast and clean rooms. Location was good for track meet and restaurants. Would stay again, best price in area. Friendly staff, room was nice and quiet even with a packed hotel.
from Orlando, Florida
Submitted on 01-07-2016
Lovely, kind, and helpful staff. Clean, spacious, and comfortable rooms. Pool and outdoor lounge area is a great bonus to this property. Breakfast choices were tasty and plenty. Parking is easy. We felt safe and welcomed. We will be back.
from Jacksonville, United States
Submitted on 01-07-2016
I selected this hotel for my business trip both because of location as well as Hampton Inn's reputation. The staff were friendly and went out of their way to make my stay enjoyable, even handing me information about the surrounding area. The room was clean and comfortable. I would stay here again.
from Park Forest, United States
Submitted on 04-07-2016
Awesome stay, I will visit and stay here again staff was very nice and courteous, Hotel was clean and comfortable, easy to locate not far from where I was visiting. Breakfast and patio area was appealing.
from Hilton Head, South Carolina
Submitted on 06-07-2016
Clean, friendly hotel that is very close to St. John's Town Center shopping mall. The beds were clean, comfortable but the breakfast was just so-so. For a free breakfast, you get what you pay for. The staff was wonderful, however. Would definitely stay again. Lots of restaurants were nearby
Submitted on 06-07-2016
We ran in late at night after a meet in Eugene. The front desk was so welcoming. They even held the shuttle for us for a 5:00 am drive to the airport and packed us a breakfast. Room was wonderful and very large. We would definitely stay here again.
Submitted on 07-07-2016
This is an excellent hotel for the price, location, breakfast and accommdations. Just love the spacious rooms and friendly staff. The complimentary breakfast has a variety of foods, both hot and cold, to accommodate the most disscriminate palate.
from Kenner, Louisiana
Submitted on 08-07-2016
Great place to stay!! In walking distance of restaurants and movie theatre. We would definitely stay again. My children loved the complimentary breakfast, the selection of breakfast foods was awesome. The staff was also friendly and helpful.
from North Bethesda, Maryland, Usa
Submitted on 08-07-2016
We love to stay at Hampton Inns. They are always so clean. The staff is fabulous and very friendly. We travel with a little dogs. This Hampton Inn accepts pets. The room was excellent. I think you will be very pleased if you choose to stay at this hotel!
from Satellite Beach, Florida
Submitted on 10-07-2016
This is pretty standard Hampton fare. The hotel is pretty, appears to be well kept up and is conveniently located. I don't mind pet-friendly hotels as long as the owners take care of their pets and don't allow the dog to bark for long periods of time, but thankfully that guest was not near our room. The hotel also does not have control over the guests although I think they should say something when dozens of guests and their kids gather in the lobby areas and are quite loud. The bed was comforta... Read more
from Tallahassee, Florida
Submitted on 10-07-2016
Check-in was smooth even with my lady minute reservation; The hotel appeared new; was very clean; in a great location; walking distance to several restaurants; nice pool and exercise room; my daughter enjoyed the breakfast waffles;
from PORT CHARLOTTE, United States
Submitted on 10-07-2016
I stayed here as a stopover on my way home from NC. I called several pet friendly hotels in the area and they charged a pet fee; one fee was a non-refundable $100!!! This Hampton does not charge a pet fee!! It is a nice hotel with clean, comfortable rooms and friendly staff. I will definitely stay here again on my travels.
from Noida, India
Submitted on 15-07-2016
The hotel is situated at the center. You can find so many food options and liquor shops nearby. Though fewer options in the breakfast but taste is so good. I stayed in Room #314, the lady who cleans at the floor, she is a very good person who cleans the room so well like somebody is cleaning her own room.
from Orange Grove, TX, United States
Submitted on 15-07-2016
Perfect staff!!! Perfect room!!!!!! The management is to be congratulated--hiring the best people for the positions!! Check in was VERY welcoming with a multitude of sincere smiles and cheerful chatter between Neida and I! Breakfast--perfect! NOT a thing wrong with the room!!! Have never seen such a CLEAN room!! Sweet, cheerful lady at checkout!!! Loved my stay!!!
from Lakeland, Florida
Submitted on 16-07-2016
My Step Dad's sudden Death right during my move 200 miles away truly grieved us. Our Daughter and GrandBaby came and got a room too. All your Employees and I do mean all went above and beyond always with a Smile and Great Service! Turned our Sad Weekend into a Celebration with Family. That is the way my Step Dad of 32 years would have wanted it!
from Tifton, United States
Submitted on 17-07-2016
Excellent hotel. Staff always friendly and working to provide an exceptional experience. Clean rooms, excellent food for breakfast. Easy access to shopping and restaurants. Convenient to many businesses for business travel.
from Abingdon, United Kingdom
Submitted on 20-07-2016
Arriving at 1am in the morning I was immediately impressed by the building and the reception area. Most USA hotels seem to major in drab brown, beige and generally are pretty depressing. Not this one ‚?? a great splash of colour, nicely laid out and with some relevant and nice artworks / photos dotted around. The room has obviously had a facelift and had lighter than usual furniture, a nice work desk and a clean and bright bathroom ‚?? and yes ‚?? a blue carpet not a dingy brown one‚?¶ Sta... Read more
from Riffa, Bahrain
Submitted on 20-07-2016
Booked this hotel as pet friendly with no additional cost. Hotel was clean. Staff wonderful and great accommodations. Easily access fast food and wonderful sit down options. Breakfast included. Ample towels and nice doggie walking area.
Submitted on 25-07-2016
I completely agree with all the excellent reviews regarding customer service! We arrived at 6 am at the hotel from a red eye, being certain that by no means we would be able to get a room so early (check in time was 3 pm). We just planned to leave our bags and go to get some breakfast. The guy at the reception was super nice and made arrangements to give us a room immediately, and even offered us to have breakfast for free (we were entitled for breakfast the next morning). Location is great, alt... Read more
from Pasadena, Maryland
Submitted on 01-08-2016
Staff started off by offering my kids water toys and treats upon arrival! Traveled up and down the East Coast, and this is by far, the cleanest, most inviting stop. Even the hot breakfast was great and well-stocked! Would stay again!
Submitted on 03-08-2016
We arrived for a 7 day visit and chose this hotel as we knew the St Johns area was a very nice area of Jacksonville from our previous visits. The staff were extremely helpful and very accommodating to our family., second to none infact!! Housekeeping did a very good job to keep the hotel extremely clean. The hotel is quite modern and appears to have had a refurbishment, the pool area and outside sitting area, (with a fire pit) are a perfect place to relax and have fun in the very clean pool. ... Read more
from Drexel Hill, Pennsylvania
Submitted on 03-08-2016
After a 5 hour drive with 2 kids and an extremely negative experience another hotel in the area, I'm so glad I found this hotel! I was greeted by the greatest front desk staff person who heard me out, got me a room in a quiet part of the hotel, and even called to check on me and my family once we got to our room. Room and hotel were very clean and comfortable! Great free breakfast! I think I found my new go-to hotel when I'm in this area!!!
from North
Submitted on 08-08-2016
I highly recommend staying at this Hampton Inn. It was convienently located, comfortable, within walking distance to several eateries. The staff were pleasant and helpful and the breckfast bar was fresh and well kept up. Stay there when you are in Jacksonville and you will be glad you did.
from Northfield, Massachusetts
Submitted on 08-08-2016
The staff was extremely friendly and helpful. The site was conveniently located to many attractions, airport and dining options. We had a large group stay for the week and the hotel was very accommodating in meeting our needs.
from Orlando, United States
Submitted on 10-08-2016
I've stayed at this hotel each time I travel for business to the Jacksonville area. The location is fantastic and so much to do around there. The staff are awesome and rooms are so clean and very luxurious. I will be back to this hotel every visit to Jax.
from Miami, United States
Submitted on 12-08-2016
This has to be the best Hampton Inn, the staff is fantastic, they aim to give you the best service,my he room are always spotless, the breakfast is super, their associates are always ready and willing to assist you, in my personal opinion their service is the best in the Jacksonville area, for me is like staying home Keep up the great service
from Halifax, Canada
Submitted on 14-08-2016
Welcoming and friendly staff. Clean room and comfortable beds. Breakfast was great. Great location and in proximity to restaurants and shopping. All the staff were very polite and helpful. Would certainly recommend this location.
Submitted on 29-08-2016
This hotel is fantastic. The rooms are spotless and the staff is second to none. I always enjoy my stay here and look forward to many more. Thank you all for doing such a great job. We hope to see you again soon.
from Elkton, Maryland
Submitted on 31-08-2016
Clean and bright great comfort, the staff was outstanding, breakfast was very nice, on our drives to and from Florida we always will not be sorry give it a try I promise you,you will be back !
from Sanderson, United States
Submitted on 06-09-2016
My boyfriend and I stayed at this hotel on a weekend get away. It was very clean and all of the staff was helpful and very friendly! Good Location. Close to St Johns Town Center and many great restaurants. We will definitely stay again !
from Kitchener, Canada
Submitted on 07-09-2016
We stayed two nights at this hotel. The rooms were quiet and comfortable. We appreciated the complimentary breakfast, coffee and cookies. There are multiple restaurant options close by and for those that like to shop, St John's Town Centre is a short drive away . The outdoor pool provided an enjoyable break from the heat of the day. I would definitely stay here again and would not hesitate to recommend this hotel to other travelers..
from Tallahassee
Submitted on 07-09-2016
Everything about this hotel was great, from the room rate, to the furnishings, the furnishings, the size of the lobby, etc. It has a fire pit and a nice pool. Close to St. John's Town Center (two miles) and walking distance from a number of great restaurants. Wonderful beds. Looking forward to our next visit.
from Raleigh, North Carolina
Submitted on 10-09-2016
Friendly staff, very clean rooms, and common areas. Beds & pillows were exceptionally comfortable! Delicious and satisfying breakfast, with any item you could want. Quick access from I95. I would highly recommend this hotel to anybody.
Submitted on 11-09-2016
This hotel was awful. Found a bed bug in the hotel room!!! Told the front desk and they couldn't give me a refund because I paid cash. Really? Then, they were supposed to have the manager call me. That was a week ago and I still haven't heard from the manager. This place is a joke. Do not stay here!
from Washington DC, District of Columbia
Submitted on 13-09-2016
Not sure how much more someone could want! This was an excellent location that was 15 minutes from everything (except Orange Park): Downtown, Airport, Baseball and Football Stadiums, etc. So, if you're in a pinch and don't feel like renting a don't have to. Use Uber or Taxi from the airport. And if you have family that is unwilling to pick you up from the hotel (my family did, thankfully), then you will be satisfied to stay put at this oasis. The breakfast room has ample seating, lar... Read more
from Florida
Submitted on 13-09-2016
Staff was very professional and nice.Check in was painless and a warm cookie was awaiting us at check in. The lobby was very inviting. We booked a king size room for (Fri-Sun) everything was very clean and the bed was very comfortable. Microwave and refrigerator are near the bathroom entrance in a little nook. A family reunion was going on but we wouldn't have known if the clerk didn't ask us was we there for that. So there was no issues whats so ever. The elevators came quickly. Ice machines a... Read more
from Fort Walton Beach
Submitted on 18-09-2016
Stayed overnight for business. Fairly quiet room. Clean room but a small spider in the bathroom. No big deal, really. Comfy bed. Very much liked that I could choose my room. Overall, great place to stay.
from Mayo
Submitted on 18-09-2016
Some friends and I went to the Quilt Fest in Jacksonville and frankly had a difficult time finding a hotel near enough and in a safe location that wasn't too pricey. We found the perfect place! Loved this hotel! It was very nice clean and quiet. Very friendly, helpful staff~all of them. Supremely comfortable and good beds. Excellent breakfast too! It was only 14 minutes from our venue of the day at the Prime Osbourne Center. I have always found Hampton to be clean, comfortable and affordable.
from dothan, United States
Submitted on 19-09-2016
alot of things dont work right tv horrible picture fridge wont work,a/c works part time,internet wont work .25mbps download wont even load facebook. staff is great but their hands are tied trying to fix things.
from Savannah, Georgia, United States
Submitted on 20-09-2016
My stay was extremely delightful. From the front desk to the breakfast crew! Nieda, Joe and the other lady in breakfast area made my stay warm and pleasant with their cheerful attitudes and smiles and a little bit of character to goo with it. Always helpful! I didn't see any one in housekeeping, but that didn't matter, I saw their work by the way of cleanliness. The floors, hallways, carpet and my room all clean. Great job, keep up the good work, and I'll see you guys again!
Submitted on 21-09-2016
Hotel very clean and welcoming. They let us check in a little early which was appreciated after a day of travel. Breakfast was good and pool was very clean and neat. The coffee in the lobby was fresh and well stocked morning and afternoon which is something I appreciate. Overall a great stay.
from Pompano Beach, Florida
Submitted on 21-09-2016
I was driving from New England to Florida. I can't rate this fairly as I only stayed there overnight and did not use the amenties. The room was beautifully decorated and immaculate. A bit pricey for a solo traveler.
from Gainesville
Submitted on 23-09-2016
Great place. I would recommend it to anyone. ū??? The rooms were clean and the breakfast was great . The front desk was helpful to people at breakfast were helpful the room is clean and I like having a microwave and a refrigerator there in my room
from Auburn, Massachusetts
Submitted on 24-09-2016
Without a doubt staff here is most welcoming and accommodating I have experienced. Outdoor pool and fire pit are nice. Extremely clean. Didn't give a 5 due to outdated room decor Good location for access to Town Center Family friendly but quiet.
from Cumming, United States
Submitted on 24-09-2016
Best Hotel in the area. A must Stay. Clean friendly and accommodating. Great staff, great breakfast and good Coffee... Walking location to many restaurants. Very clean and well lit. Great cookies and they go above and beyond to make sure you are satisfied.
from West Palm Beach, Florida
Submitted on 25-09-2016
Jacksonville Southside Hampton quality is always on point. The front desk staff are very friendly and always professional. Actually all the staff here are friendly... smiling, speaking and offering assistance when they see you. I recommend and will continue to stay at this hotel whenever I'm in the area business or pleasure!
from Baxley, Georgia
Submitted on 29-09-2016
Close to attractions. My daughter ad i went to rustapalooza and it was close in proximity. the bed was so so comfy. Close to a lot of nice places to eat. They have a place outside where you can sit and relax close to the pool. And has a fire pit that would be marvelous when it's cold outside.
Submitted on 01-10-2016
We came to town to go to the Ravens/Jaguars football game. This was a very convenient location to get downtown but be away from crowds. Nice restaurants/shops close by. The hotel was clean and the staff was very pleasant.
from Ocala
Submitted on 01-10-2016
The young lady at the front desk made this stay a very pleasant stay away from home. Never had such friendly staff at any hotel. She made a point to make a personal yet professional connection. The whole experience made a business trip feel more like a pleasure
from Chattanooga, United States
Submitted on 04-10-2016
Beautiful, clean Hotel with friendly, professional staff; very close To some of Jacksonville's best restaurants! Pool is the best!! Excellent accommodations including breakfast... Bright friendly Color of hotel decor...makes one feel like he/she vacationing in Carribean. Definitely gets a Ten my book!!
from Florida, United States
Submitted on 04-10-2016
Great Stay. The beds are very comfortable and staff friendly. Great place to stay. I stayed for 3 nights and was very happy and comfortable. Hotel is located right next to great restaurants as well, walking distance!
from Halifax, Canada
Submitted on 07-10-2016
I can't say enough about the service and staff. Friendly, welcoming. Overall great service. Clean rooms and well maintained. Breakfast is always great. Location is great and near all amenities. Always enjoy our stay. Highly recommended.
from Houston, Texas
Submitted on 07-10-2016
The room were nice and quiet. Staff was very friendly and accommodating. I am very picky when it comes to room selection and the staff was very helpful in finding my a quiet room. The location is very convenient to both downtown Jacksonville and the beach. Overall great stay.
from Phoenix, Arizona
Submitted on 08-10-2016
I booked this hotel last minute for my parents bc of the hurricane. I got the last room for one night. Then another night opened up. So my parents stayed there for two nights. The hotel did not lose power. The hotel was pet friendly. The staff did an amazing job under extremely stressful conditions. Would recommend this hotel. The price was also reasonable.
from Ponte Vedra Beach, Florida
Submitted on 09-10-2016
We had OUTSTANDING experience at the Homewood Suites during our recent hurricane threat. During a very stressful time for the employees with no power, they managed to provide snacks, breakfast and water. When key cards wouldn't work because of the power, they would open doors. Since there were also many pets, they provided access to walking areas and allowed us to use auxiliary doors to gain access. All during approximately 3 days of turmoil, the staff allowed us to use the lobby for gathering... Read more
from Jacksonville, Florida
Submitted on 10-10-2016
We had to evacuate the beach due to Hurricane Matthew. We brought our little dog along. The Hampton was great - staff were super accommodating, guest lobby/lounge area was nice and breakfast was above average. It was a crazy couple of days with the hurricane, but the Hampton couldn't have been better.
from Ponte Vedra Beach, Florida, United States
Submitted on 11-10-2016
Stayed here during Matthew. The very very best experience. Especially the staff. Everyone was very special. The room was very nice (we always like HAMPTON Inn). We choose this because of location and dog friendly. The staff, like us, were under a l lot of stress but they did not show it. Most seemed to work 20 hour days (stayed in hotel). Good location. Walking distance to a number restaurants many of whom were open much of the time. Never lost power unlike hotels across street. Cannot stress... Read more
from Jacksonville, United States
Submitted on 11-10-2016
This was a hurrican evacation situation and I can not say enough about all the staff, especially front desk Dani. Thank you so much for all you did for us during this trying time. We will be back! One of the many reasons I book with Hilton
from Ponte Vedra Beach, Florida
Submitted on 11-10-2016
We had a super and relaxed time during Hurricane Mathew's visit to the Jacksonville area. What also helped was the fact that it was a Pet friendly Hotel.Everything went smooth and at no time did anybody feel that the guests spending aoe in the common areas were a bother.
from Silver Spring, Maryland
Submitted on 14-10-2016
We stayed here during the hurricane evacuation. Not the best of circumstances but they could not have been any more hospitable! Rooms were very comfortable, great lounge area downstairs, breakfast was good but it is really about their staff. They understand good service and hospitality. They made our stay go very well.
from Melbourne, Florida
Submitted on 16-10-2016
This was a nice and clean hotel. Plenty of restaurant choices nearby to eat at. We brought our dog with us. One negative was our room must have had some recent water intrusion from the hurricane the previous week because the bedroom portion of the suite had a very strong sour musty smell. Upon further inspection I found that a scrap piece of carpet had been placed in front of the window on top of the existing carpet. Other than this smell, it was a nice quiet place.
from Marietta, Georgia
Submitted on 17-10-2016
We had two rooms they were both very clean and the beds were super comfortable. We had a nice breakfast spread. Lovely lobby and social area. Management was very accommodating and wanted to make sure we knew the area.
from Grand Haven, Michigan
Submitted on 17-10-2016
We have stayed here in the past and return because of the staff and cleanliness of the room and hotel. We also bring our pet. We visit our Daughter who lives near by. I had forgotten a wine opener and they provided me with one delivered to our room immediately. The late check out comes in handy when we go to visit our Daughter. We would recommend this Hotel.
from Jacksonville, Florida
Submitted on 19-10-2016
Staff was amazing! Clean hotel within walking distance of restaurants. Pet-friendly and did not charge extra fees which was a plus. Breakfast was good but having a meat such as bacon or sausage would make it better. Overall, a great experience and I would stay again!
from Easley, United States
Submitted on 19-10-2016
Chose the hotel because of its proximity to University of North Florida despite being the week after hurricane Matthew hit the area we were presented with a clean room, great value, good breakfast, and a friendly staff I would highly recommend this hotel and will stay here again on future trips to visit my daughter at UNF
from charleston
Submitted on 23-10-2016
I stayed here one night while in town to welcome my son home from deployment. I chose it based on reviews & reasonable proximity to NAS Jax (about a 20 minute easy drive). The hotel is set amid tons of dining choices, provides free breakfast that was OK. Personnel were quite friendly & helpful. They recognize Gold level SPG members with a complimentary snack. This hotel is well recommended in my opinion.
from Valdosta, Georgia
Submitted on 23-10-2016
My husband and I just got back from a quick weekend in Jacksonville and I am so glad we chose this hotel. I can see why it's ranked #1. We originally had a room at the Doubletree on the river for Friday night but had to cancel and change our night away to Saturday. By this time all the rooms on the river were full except $350 ones at the Hyatt. At first I was pretty disappointed but thought maybe the Jacuzzi tub would make up for not being riverfront. It takes me HOURS, days to book a hotel roo... Read more
Submitted on 27-10-2016
We chose this hotel when we attended a Jacksonville football game. Hotel was so clean and bed was excellent. Free parking and breakfast was important to us due to budget constraints. Breakfast was okay and staff was helpful.
from Howell, New Jersey
Submitted on 28-10-2016
We were only here for one night and it was clean and quiet...perfect stop over before we had to drive again to our next destination! I've stayed at other Hampton inns and I thought this was the nicest one!
Submitted on 28-10-2016
We spent three weeks here on business. Our room was comfortable, quiet and well maintained. The hotel is close to restaurants and shopping. Family came to visit and we put them up overnight as well. The breakfast is great too. Especially appreciated how the entire staff exhibits compassion and care for their guests. Definitely recommend this hotel to everyone.
from Bellerose NY
Submitted on 28-10-2016
Clean but I didn't realize this hotel was pet friendly and my room had an odor. I ended up changing rooms. Staff was friendly and breakfast was plentiful. Location convenient to restaurants, store and highway.
from Binghamton, United States
Submitted on 31-10-2016
Chose hotel based on location - close to family living in area. Staff was excellent, room was clean. Breakfast was good, although fruit selection could have been better. Nice patio if it's not too hot.
from valrico, fl
Submitted on 01-11-2016
Stayed here for the big game. Everyone was helpful and the overall stay was great. Kudos to the staff that clean the common areas,they were spot on. We brought our dog and there is limited areas to walk them, especially at night
from Fort Myers, Florida
Submitted on 07-11-2016
We were pleasantly surprised to find a Hampton who had great rates on the weekend of the Florida/Georgia game. The rooms were very clean and quiet. The beds were comfortable, although my husband prefers a firmer pillow. Breakfast had a nice variety and was large enough to handle the crowd. This hotel has a great location with multiple restaurants to choose from.
from Texarkana, Texas
Submitted on 08-11-2016
Very nice hotel. Very comfortable and clean room. The only problem was not enough towels in the room. Didnt utilize the continental breakfast. Front desk staff was very helpful and friendly. Great location.
from Annapolis, Maryland
Submitted on 08-11-2016
Clean rooms, great service, excellent value, convenient location, helpful staff. Fire pit and pool enhanced the stay. Festive spirit and helpful hints to make our trip to the stadium efficient. Overall, well done!
from Tampa, Florida
Submitted on 13-11-2016
Perfect walking distance to great food and drinks, 12 miles from beach, 5 mins drive to an amazing outdoor mall. Staff was friendly! HUGE breakfast and great outdoor firepit. Spotless rooms. Loved this hotel!
from Lakeland, Georgia
Submitted on 14-11-2016
Let's start off with the positive; nice staff in regards to being friendly and professional. The hotel is clean and safe with a decent free breakfast. But the bed was not well made upon arrival (mattress cover kept pulling away and leaving your head and body on the mattress - very unhealthy/unsanitary) and the next day the same problem existed. The TV is not very big and channel selection rather limited. They didn't replenish cups and tea and there was a partially used bottle of conditioner ... Read more
from Tallahassee, Florida
Submitted on 15-11-2016
We enjoyed our stay, staff were welcoming and friendly. House keeping took care of our request extant pillow, kleenex and no spraying febreze or sprayes like that we have sinus problems. Really enjoyed fire pit. Miss the shuttle service.
from North Augusta, United States
Submitted on 19-11-2016
Pleasant and helpful staff. Although this is a pet friendly hotel it seemed very clean. Located close to restaurants and shopping. Wonderful outdoor sitting area with firepit and exercise room. Will definitely stay here again.
from Green Cove Springs, Florida
Submitted on 26-11-2016
We stayed at this Hampton Inn for several days while in transition due to a cross country move. We chose this hotel due to location and the fact that pets are allowed. The staff was very nice, breakfast was always tasty, and the beds were incredibly comfortable which was quite important to us given the amount of physical labor we had been doing. Close to several restaurants and shopping.
from Fort Myers
Submitted on 26-11-2016
I've stayed here twice now and it has been very pleasant both times. It's a great location for visiting UNF. Also close to St. Johns Town Center. It has a great complimentary breakfast and the fitness center is also nice.
from Sarasota, Florida
Submitted on 27-11-2016
Great stay over Thanksgiving. A variety of restaurants in the area. Staff was very accommodating. Safe area and easy to get to. Extremely close to high end St John's Towne Center outdoor shopping mall. Huge bonus was no charge for traveling with our dog.