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DoubleTree by Hilton Jacksonville Airport

Jacksonville, FL, US (JAX)

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Based on 431 reviews
Jacksonville Airport Hotel with 24-hour shuttle service.
Room & Rates
1 King Bed Studio Suite - DoubleTree by Hilton Jacksonville Airport - 1

1 King Bed Studio Suite

  • 1 king bed
  • sitting area
  • iHome
  • complimentary Wi-Fi
  • flat screen TV
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
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1 King Bed Deluxe Studio Suite - DoubleTree by Hilton Jacksonville Airport - 2

1 King Bed Deluxe Studio Suite

  • 1 king bed
  • sitting area
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
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1 King Studio Suite Mobility Accessible Roll-In Shower - DoubleTree by Hilton Jacksonville Airport - 3

1 King Studio Suite Mobility Accessible Roll-In Shower

  • 1 king bed
  • sitting area
  • iHome
  • complimentary Wi-Fi
  • flat screen TV
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
Hide room details
1 King Bed - DoubleTree by Hilton Jacksonville Airport - 4

1 King Bed

  • 1 king bed
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
Hide room details
1 King Bed w/Balcony or Patio - DoubleTree by Hilton Jacksonville Airport - 5

1 King Bed w/Balcony or Patio

  • 1 king bed
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
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1 King Hearing/Mobility Accessible Tub w/Balcony - DoubleTree by Hilton Jacksonville Airport - 6

1 King Hearing/Mobility Accessible Tub w/Balcony

  • 1 king bed
  • balcony
  • visual alerts
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
Hide room details
1 King w/Balcony Mobility/Hearing Accessible Roll-In Shower - DoubleTree by Hilton Jacksonville Airport - 7

1 King w/Balcony Mobility/Hearing Accessible Roll-In Shower

  • 1 king bed
  • balcony
  • visual alerts
  • complimentary Wi-Fi
  • flat screen TV
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
Hide room details
1 King Bed Mobility Accessible w/Bathtub - DoubleTree by Hilton Jacksonville Airport - 8

1 King Bed Mobility Accessible w/Bathtub

  • 1 king bed
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
Hide room details
1 King Mobility Accessible w/Roll-In Shower - DoubleTree by Hilton Jacksonville Airport - 9

1 King Mobility Accessible w/Roll-In Shower

  • 1 king bed
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
Hide room details
1 King Bed Hearing Accessible - DoubleTree by Hilton Jacksonville Airport - 10

1 King Bed Hearing Accessible

  • 1 king bed
  • visual alerts
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
Hide room details
1 King 1 Bedroom Suite - DoubleTree by Hilton Jacksonville Airport - 11

1 King 1 Bedroom Suite

  • 1 king bed
  • separate living room
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge, wet bar and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
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1 King 1 Bedroom Deluxe Suite - DoubleTree by Hilton Jacksonville Airport - 12

1 King 1 Bedroom Deluxe Suite

  • 1 king bed
  • separate living room
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge, wet bar and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
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2 Double Beds Junior Suite - DoubleTree by Hilton Jacksonville Airport - 13

2 Double Beds Junior Suite

  • 2 double beds
  • sitting area
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge, microwave and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
Hide room details
2 Queen Beds - DoubleTree by Hilton Jacksonville Airport - 14

2 Queen Beds

  • 2 queen beds
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
Hide room details
2 Queen Beds w/Balcony or Patio - DoubleTree by Hilton Jacksonville Airport - 15

2 Queen Beds w/Balcony or Patio

  • 2 queen beds
  • balcony or patio
  • complimentary Wi-Fi
  • flat screen TV
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
Hide room details
2 Queen Beds Hearing Accessible - DoubleTree by Hilton Jacksonville Airport - 16

2 Queen Beds Hearing Accessible

  • 2 queen beds
  • visual alerts
  • complimentary Wi-Fi
  • flat screen TV
  • iHome
  • mini-fridge and coffee/tea maker
  • desk w/ergonomic chair
  • in-room safe
  • hair dryer
  • iron/ironing board
Hide room details
DoubleTree by Hilton Jacksonville Airport
2101 Dixie Clipper Drive, Jacksonville, FL US 32218

Feel welcome the moment you arrive at DoubleTree by Hilton Hotel Jacksonville Airport. This is the nearest hotel to Jacksonville International Airport (JAX) in Florida.  This Jacksonville Airport hotel is also handily close by to Amelia Island, the River City Marketplace, the University of North Florida, and EverBank Field - the home of the Jacksonville Jaguars.

Hotel Amenities.
For your convenience, this DoubleTree hotel provides free onsite parking and a complimentary 24-hour shuttle service to the airport. Check emails and print flight details in the complimentary 24-hour business center. Maintain your exercise regime during your stay in the complimentary 24-hour fitness center or the heated outdoor swimming pool. Dance the night away in the splendid ballroom.

Rooms.
Relax in an ample and contemporary guest room at this hotel near Jacksonville Airport, outfitted with a 42-inch HDTV, a posh bed, complimentary Wi-Fi, and a large desk with ergonomic chair and multimedia hub. Enhance your stay by moving up to an appealing suite for additional space, including a separate sitting and relaxation area.

Dining Options.
Start your day with breakfast in Destinations Restaurant and Bar, which also serves American classic for lunch and dinner. After your flight, refresh yourself with a cool drink from the Pool Bar on the sunny outdoor pool deck, which features a welcoming fire pit.

What to do around here.
Discover lots of family-friendly things to do in Jacksonville, Florida. Learn about local wildlife at the Jacksonville Zoo and Gardens, or spend the day paddle-boarding or kayaking at one of the area`s many dazzling beaches. Experience a nighttime feeding session at the Catty Shack Ranch Wildlife Sanctuary, home to tigers, lions, cougars and more. Catch a game at the Jacksonville Jaguars National Football League home game, or tee off at one of Northeast Florida`s 70 public and private golf courses. The birthplace of Southern Rock, Jacksonville, FL, supplies an abundance of dynamic nightlife opportunities, outdoor festivals and live music venues. Visit one of Jacksonville`s many museums and galleries. View installations by modern artists at MOCA, or take in the fine arts exhibits at the beautiful Cummer Museum.

AMENITIES:
  • ATM Machine
  • Accessible Facilities
  • Accessible Parking
  • Accessible Rooms
  • Audio/Visual Equipment (+)
  • Baggage Hold
  • Ballroom
  • Business Center
  • Elevators
  • Fitness Facility
  • Free Airport Shuttle
  • Grocery Store (+)
  • Laundry/Valet service (+)
  • Lounge/Bar (+)
  • Luggage Storage
  • Multilingual Staff
  • Notary Service (+)
  • Outdoor Pool
  • Printing services available (+)
  • Restaurant (+)
  • Room Service
  • Safe deposit box
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 431 reviews
from Valdosta, Georgia
Submitted on 04-06-2016
I checked in 5/31 and was Diamond upgraded to a huge suite with a kitchen and 2 bathrooms. The room was spotless. They provide a complimentary shuttle to and from the local restaurants and actually you can even walk to the airport although I took the shuttle. The front desk staff was very friendly as well as the restaurant/bar staff. I was really impressed with this hotel!!
from Louisiana
Submitted on 05-06-2016
I arrive around 8PM during off and on rain showers I drive around the parking lot trying to find a parking spot somewhat near the lobby since it is drizzling rain. There is nothing very close so I give up and take a hike to the lobby. The young man checking me in is very nice and efficient. Then comes the "Dumb Policy of the Week Award" that should be given to the hotel manager. I am told I must return to my car and place a piece of paper on my dashboard. I thought he was joking, but he ... Read more
from
Submitted on 06-06-2016
We stopped here for a night on a road trip to Orlando and found a gem. This hotel is original to when the airport was built (60s?) but it has been completely renovated in a modern and lovely way. Our room (family of 5) had every amenity and was beautifully appointed. The pool was large with towels on each lounge chair and in the cabanas. Wonderful customer service, an outstanding stay and a very nice beginning to our trip!
from Jacksonville, Florida
Submitted on 06-06-2016
All the staff at this hotel was extremely helpful. I am a handicap person and I had some difficulty getting my luggage on the elevator. One the housekeepers came to my aide. The front desk staff helped get me as well. The breakfast girl helped bring my juices, tea, and milk to the table. I couldn't ask for a better stay.
from Miami, Florida
Submitted on 06-06-2016
this is a very clean nice and good customer service. right at the airport. I love the cookies they are awesome!!! the front desk agents are super nice and very customer service oriented. I just stayed for 1 night.
from Gainesville, Florida
Submitted on 10-06-2016
This is the second time I stay in this hotel due to early flights out of JAX. The hotel is high quality and they have the stay, park and fly option. Very convenient! The restaurant has a great selection of meals and good prices.
from Challis, Idaho
Submitted on 26-06-2016
I was truly surprised by the quality of this hotel. I booked for location and was prepared to compromise, but none were necessary. The overall experience was excellent. Staff was friendly, welcoming and knowledgable. The rooms were very quiet, no airplane noise!
from Augusta
Submitted on 27-06-2016
Fantastic hotel, very clean modern rooms exceeded my expectations truly a five star rating, Rooms were decorated very nice with modern decor and were spotless, new clean furniture with a balcony and perfect view. Very comfortable beds.
from Bowie, Maryland
Submitted on 28-06-2016
Great venue to host an event for out of town guests. We attend an event that was hosted and headquartered out of this hotel and it was wonderful. I would stay at this hotel again if and when I am back in the area
from Fleming Island
Submitted on 28-06-2016
Stayed because of airline maintenance problem. It was very good... Even supplied deodorant because I was traveling light. Decent price and good meals in hotel restaurant . Would recommend staying again especially for business!
from Spartanburg, South Carolina
Submitted on 01-07-2016
These were the most comfortable beds I've slept in, in a hotel in a while! It's right on airport property so good if you're catching a flight... We were not but were pleasantly surprised that we heard no airplane flyover despite the close proximity!
from Tifton, Georgia
Submitted on 02-07-2016
Great place would recommend to anyone coming to Jacksonville or just needing a place to sleep for the night. Great staff and very clean hotel. Hotel staff went above and beyond to ensure your stay was great with no issues.
from Tulsa, United States
Submitted on 04-07-2016
The Double tree at the Jacksonville airport is a fantastic place to stay. The amenities are fantastic. The staff is very friendly. The restaurant selection and service are very good! The pool area and fitness centers are fantastic. I highly recommend staying here.
from Atlanta, Georgia
Submitted on 06-07-2016
Reservation at Hampton nearby was disastrous. Dbltree took us in. We required a handicap room so this took some doing. Needed 3 rooms. Would not stay here again because of the overinflated cost of breakfast. $14 per child.
from Maryland
Submitted on 07-07-2016
Perfect place for an overnight before a very early flight. Arrived in the late afternoon; dropped rental car at airport and called for shuttle to hotel. It is a VERY short distance but no clear walking path, so best to use the shuttle which runs 24/7. Nice clean room in an older building. Decor was pleasing. No problems at all, and shuttle was available when I needed it for a 4 am trip back to the airport. Not near where I need to be when I visit Jacksonville, but I would still consider s... Read more
from Ottawa
Submitted on 09-07-2016
Was impressed by the service and the value. The staff had genuine smile and happy to see me. Willing to help. The lobby was drenched with sunlight and the view out was inviting. Room was spacious, clean and beds were comfortable. Bath room was good size and accommodative. The coffee in room was the best I had in a hotel!
from West Palm Beach, Florida
Submitted on 10-07-2016
Went to JAX for work - first time there, opted to stay close to airport as base of ops for first trip. I was pleasantly surprised by this hotel. Very nice decor with lots of places to sit and socialize inside and out. Great room, and the food at the hotel restaurant was quite good! All staff I interacted with were super friendly. My only complaint was they tested the fire alarm every morning REALLY early, 5:30-6:00 and it sounded in ALL the rooms. They probably need to reschedule the timin... Read more
from
Submitted on 12-07-2016
We chose this property as a getaway for 2 nights. We chose this Doubletree mainly because it is among the more reasonable choices in Jacksonville. It is new to the Doubletree chain and it is fabulous. It is a conversion from a another chain, everything is new inside and out. Rooms apear to have been gutted, even ceilings were redone i.e new plaster and paint. Rooms seemed a little smaller than what have had in the past at Doubletree's, the bathroom was definitely smaller dimensions. But c... Read more
from
Submitted on 14-07-2016
I came to this hotel because I was going to stay a few days in Jacksonville due to a meeting. It was near the airport so it was easier for me when I had to leave. The hotel is very clean, and well designed Went into the pool but was very hot like the heater was on but it was a pleasant hot. Later on I went into the fitness center. I was amazed on how clean it was and all the equipment was in a good shape unlike other hotels. The breakfast was good but the only thing I did not like was that ... Read more
from naples, fl
Submitted on 15-07-2016
A very nice property that has been recently remodeled. A warm welcome on arrival and since we had already checked online we received our chocolate chip cookie and off to our room. Room was quite nice with two double beds and very clean and organized. The bathroom was very small but adequate. A/C was powerful which is nice for the Florida summer but the fan makes a lot of noise and only has one speed. I turned the temperature up to 75 from 72 at bed time and it didn't run until we left in the m... Read more
from Chattanooga, United States
Submitted on 15-07-2016
I stayed at this Doubletree for 4 days July 3-7. The awful smell in the hallways and room were almost unbearable. If I had not of went out and bought Lysol and room freshener to sanitize and cover scent, I would have checked out day one! The hotel is nicely decorated with contemporary furniture in lobby and guest rooms. There wasn't a smell in the lobby, which leads one to believe that all is well. I truly believe that the awful scent came from the carpets which need to be removed. I will n... Read more
from Monrovia, United States
Submitted on 20-07-2016
Great hotel, perfect location. Loved being at the airport. Only issue is no jacuzzi. Room was great. Staff was great. I recommend this hotel to anyone who has a quick trip and wants to get in and out with ease.
from
Submitted on 20-07-2016
We stayed over night before a flight the next morning. Reservations ans check in was completed through the Hilton honors site. My husband is a gold member so we have stayed at numerous Hilton's. The lady at check in was not very friendly and even after I asked about leaving our car parked there for the night she did not give us a parking pass. After going to our room we decided we would leave our car parked at the hotel for our trip. When we returned to the front desk to inquire about the parkin... Read more
from Salisbury
Submitted on 20-07-2016
The breakfast and dinner very good. A bit pricey but worth it. The scenery is beautiful. The lit fireplace in 95° heat was over the top. Plenty of seating areas by the pool was definitely a plus. I'd stay again.
from Savannah, Georgia
Submitted on 21-07-2016
Our room was pleasant, spacious and clean. The beds were ultra comfortable. We regretted not bringing our swimsuits as the pool are was very inviting. The landscaping around the area is pretty and the location is great. We will definitely be back when we visit again in the fall.
from Eugene, Oregon
Submitted on 21-07-2016
Everyone we encountered was courteous, efficent and friendly. Wish we could have stayed more than the seven hours we had before our flight out. Front desk even got a yougart out of closed coffee stand for my wifes upset stomach. Could not ask for more.
from Daytona Beach, Florida
Submitted on 25-07-2016
This hotel is the perfect place to stay before an early morning flight or a late night arrival. They offer shuttle service to and from the airport which is only 3 minutes away. You can also leave your car in the parking lot for a minimal charge and easy access when you return. The rooms are clean and comfortable, the staff is very attentive, and the property is well maintained. Everything you would expect from a Hilton property.
from South Miami, Florida
Submitted on 26-07-2016
I was originally a little confused because the hotel is literally on the airport grounds. Upon arrival the hotel or wanted very clean and crisp. The staff ( especially Whitney) was friendly and informative. My room was a reflection of the hotel very clean and nice decor. I arrived late evening and although there were several large groups staying at the hotel; the hotel was not loud I couldn't even here anybody or kiss from my room nor was there any people roaming halls or lounge areas. Plus the... Read more
from Tallahassee, Florida
Submitted on 26-07-2016
My boyfriend and I stayed for one night before an early morning flight. We had a great experience and are planning on staying again in the future. The hotel is very clean, bright, and new. Check-in was easy and our room was large and comfortable. The pool area outside looked very nice and inviting. We didn't take advantage of the parking option, but apparently you can park your car at the hotel for $5 a day and use a shuttle to go to and from the airport. What surprised us the most about our s... Read more
from Charlotte, North Carolina
Submitted on 29-07-2016
Overall 4/5... Airport hotel with above average ambiance and excellent room quality, would recommend for travelers with early flights. In chronological order Inbound airport shuttle van- 20-25 min too slow, I'd walk next time Checkin- quick and courteous front desk staff, LONG walk to the room, housekeeping still in room, LONG walk back, front desk staff quickly got me another room, no biggie...things happen. Room quality- 5/5 for the price, outlets conveniently located, refrigerator, recent... Read more
from Stafford, Virginia
Submitted on 30-07-2016
Staff was very helpful. Room was obviously newly renovated. Fitness center well equipped. Onsite food was overpriced. Staff provided shuttle ride to local restaurant for dinner. Plenty of free parking.
from Valdosta, Georgia
Submitted on 30-07-2016
If you're flying out of or into Jacksonville this is the place to stay. The hotel is located on the airport property with a convenient shuttle. The staff is very professional and have great attitudes. The hotel itself is modern, well appointed, and a good value for the comfort and design of the rooms. My favorite hotel in Jacksonville.
from Tulsa, Oklahoma
Submitted on 01-08-2016
We arrived late and only staying the one night, room was very clean, modern, beds were really plush. Only issue was the a/c didn't cool the room. Could only get it down to 75, which was okay for my daughter and I but my husband's cancer meds make him hot most of the time and he really needs a very cool room to sleep at all. No other rooms available except for a king across the hall. Front desk was very helpful and courteous (no maintenance on duty), since we all couldn't sleep in that room, they... Read more
from Prosper, TX
Submitted on 03-08-2016
Good hotel, good location. convenient. However, 200 yards from terminal this ain't. No signs indicating how to get there. Have to walk through parking garages, then across parking exit (8 lanes?). Luckily, it was 2:00 a.m. A lady from one of the toll booths came out and asked if I was looking for the Doubletree. Apparently, it's a common occurrence. So, all in all, it's probably 200-300 yards from the end of the parking garage, which is a least 200 yards from the terminal. Take a shuttl... Read more
from
Submitted on 03-08-2016
24 hour can service to and from airport . Not needed you can walk to the airport 300 yards away. Very welcoming lobby Open and roomy. Check-I was fast, friendly and efficient. Easy access to room elevators. The hotel offers a full bar and restaurant Staff was friendly especially "Asia" Rooms are updated and comfortable. 1 major disappointment was MSNBC is not offered Other news channels are offered Great hotel for business. Enjoy
from Melbourne, United States
Submitted on 04-08-2016
The hotel is tucked away in the Jacksonville airport, not nosey, accomodations are exceptional and I would recommend it to other guest and would also use it again on a personal level. Our Family as a group was treated with the upmost respect and was given the extra attention required for our older members. Thanks Doubletree for making our Reunion a restful and nice trip.
from Hollywood, Florida
Submitted on 08-08-2016
We arrived late in the evening so the pool was already closed but it looked really nice. There is a pond next to the property with a "herd" of turtles that definitely want to be fed! The room was nice and clean, also very quiet. Was really surprised when they charged me 5 dollars to park my car. That would have been great information to know BEFORE I booked the room.
from
Submitted on 08-08-2016
We had a quick overnight and this was the perfect location for an early morning flight. The cookies were fantastic (as usual) and we really loved that the River Walk area was so close, which meant we could get out for a quick bite and shopping to keep the kids busy. Overall, a great experience.
from
Submitted on 09-08-2016
Four characteristics/criteria I look for in a hotel: Clean, Convenient, Modern, Affordable. This hotel meets all of that! I have stayed at this hotel about four (4) times in the past year as I typically fly out of Jacksonville (since flying out of my home city, Tallahassee, is super uber expensive). Everything from the decor to the customer service is impeccable. The only critiques I have are from my most recent visit (yesterday). I woke up extremely stuffy/sneezing from the Down pillows.... Read more
from Bayonet Point, United States
Submitted on 11-08-2016
I loved the suite, it was very roomy and that was good. The bed was very comfortable, one of the best I've stayed at. The internet didn't connect to my phone, but can't say who's side it was on. The hotel isn't anything fancy like I thought it would be, but I was only there for one night so can't complain too bad.
from Starke, United States
Submitted on 14-08-2016
The staff was very friendly and accommodating. The beds are super comfy. They provided a free shuttle to the wedding which about 20 miles away from the hotel. The cookies they gave us checking in and out were delicious!!
from Vestal, United States
Submitted on 29-08-2016
As a frequent traveler I spend many nights in hotels. This location was hands down the best customer service experience I have ever had in any hotel. After a rough day of traveling, cancelled flights and a hungry family walking through your doors really washed the stress of the day away (sounds cheesy but only way to describe). The driver who picked us up at the airport was friendly and welcoming, he was knowledgeable of the area and had a great sense of humor (he also took us to and from dinner... Read more
from Frederick, United States
Submitted on 30-08-2016
The staff was great and the room was excellent. I'm a Hilton Honors member and the front desk staff upgraded me without me having to asking. Great customer service, very clean room. Just a wonderful hotel
from Valdosta, Georgia
Submitted on 31-08-2016
We stayed here the night before we had to fly out of the airport. I was surprised by how quiet the rooms were considering the airport was right next door. I also really liked the pool. It was big enough for everyone to swim and relax in without feeling like we weren't each other's way. I would stay here again next time.
from Humble, United States
Submitted on 01-09-2016
Great Trip! This hotel is in a good location. It's on the airport grounds and located near lots of shopping and restaurants. I'll defiantly stay there again. The staff was great! very friendly and helpful. That means a lot to me.
from Jacksonville, Florida
Submitted on 04-09-2016
Very clean and comfortable. Due to an upcoming storm, stayed at this hotel, close to the airport where I work. I had never been here, but had always recommended it to passengers, simply because it was a Hilton property. Will definitely continue to recommend this hotel.
from Raleigh, North Carolina
Submitted on 12-09-2016
I was worried that the hotel was too close to the airport, but I didn't hear a single plane the entire week I was there. Great accommodations, very welcoming staff, and the digital check in made the process very quick and easy.
from Green Bay, Wisconsin
Submitted on 14-09-2016
Very close to the airport getting in and out of Jacksonville. Lots of great restaurants just down the road. Staff was very friendly very interested in being helpful. Next time I'm in Jacksonville this is where I will stay.
from North Lawrence, New York
Submitted on 14-09-2016
I checked in at 730 pm and was immediately greeted, checked in, hands two cookies and directed to the elevator. I used the wake-up call service to catch my early morning flight and was surprised to have the shuttle waiting for me at 430 am.
from
Submitted on 16-09-2016
I had the most amazing time while visiting this hotel! Soon after we landed, we were able to call the hotel near baggage claim, and be picked up in the hotel shuttle by Terell (who was extremely nice btw) and were taken over to the hotel. We were immediately greeted by the front desk clerk Ronald. Now let me say this, between Ronald and Terell, I feel they went Over and Beyond to ensure my friend and I had the most amazing experience at the Doubletree Hilton. Our room was not yet ready but Ronal... Read more
from Palatka, United States
Submitted on 15-09-2016
The hotel was fabulous with service and location. My whole family had a great time and your staff was wonderful. The room were comfortable. Your restaurant and bar staff were friendly and very helpful.Thank you for make our weekend great.
from Clermont
Submitted on 17-09-2016
I had to make last minute reservations to attend a conference in Jacksonville. I am so glad DoubleTree Hilton was there. My stay was very, very comfortable. I had two peaceful, good night's rest. I will be back in Jacksonville next month, I hope to stay at the Double Tree again.
from denver
Submitted on 18-09-2016
This hotel is located next to the airport for quick exit out...rooms were clean and quite and beds are comfortable. The place is tired and dated, only half of the elevators worked and the breakfast is pricy. The pool is nice in terms of layout and design but it is salt water which was odd. The tap water tastes and smells terrible like almost all Jacksonville establishments, undrinkable to some (including me), you would think the would put a building water filter system in place. All in all its s... Read more
from
Submitted on 18-09-2016
Great experience. Great location and easy to find. Very clean and friendly staff. Kids loved the pool. Use of the business center was fast and easy as we left some documents at home and had to print them for our upcoming cruise! Will definitely stay again!
from Franklin, Louisiana
Submitted on 18-09-2016
Excellent customer service. Convenient for short business trips. Hotel in walking distance of airport if you enjoy walking and not much luggage to carry. I would recommend the hotel to others. Pool and lake were awesome. Restaurant within hotel.
from Chapin, South Carolina
Submitted on 20-09-2016
I was very impressed with your hotel. What impressed me most was how clean it was. The whole hotel was well kept and our room was spotless. I will return to your hotel over and over as long as I see the same attention paid to being well kept and spotless rooms. Thank you for an enjoyable stay
from Easton, Pennsylvania
Submitted on 21-09-2016
Dated, moldy, musty smell. Not worthy the price or location. I left a night early and changed hotels. Location is convenient, but doesn't overcome the tired, dated facility. Disappointed with doubletree and Hilton brands!
from Silver Spring, Maryland
Submitted on 26-09-2016
Loved hotel, great location. Ms. Tiffany at the front desk made my Grandaughter feel extra special by giving them extra cookies. Clean rooms, great location. This is now my hotel of choice when visiting Jacksonville, FL.
from Loveland CO, United States
Submitted on 26-09-2016
Mattress was VERY soft, was like sleeping on a sponge (with Florida humidity, it was like a WET sponge). Room had a funny smell, kind of damp smelling. I wouldn't recommend it for someone who is sensitive to that sort of thing. Since this hotel is at the airport, there are no restaraunts nearby (they have a shuttle, but I didn't use it, rode with a friend). The hotel restataunt breakfast is expensive $15 for continental breakfast, $19 for buffet.
from
Submitted on 27-09-2016
The accommodations was not what i expected, i was told i could check in a little early because i had special plans and i needed to change clothes. i told i could but when i got there, i was told i could not check in until 3 pm
from Palm Bay, Florida
Submitted on 28-09-2016
What a wonderful place to stay. I would suggest this to anyone. The shuttle drivers would take you anywhere you need they are awesome the housekeepers are gems and the front desk agents are amazing. They are the best
from Regina, Canada
Submitted on 29-09-2016
I spent the night at this hotel as a layover due to a very early morning flight. Staff at the front desk the staff on check in and check out were fabulous. Friendly, well dressed, professional....outstanding. I checked in quickly, dropped my bag in the room, and left to drop off my rental car. Once I had dropped off the car I had to decide to take the hotel shuttle back, or walk. I say walk as the hotel is a 3 minute walk across the parking lot from the Avis drop off....perfect. When I got back... Read more
from Medina, Washington
Submitted on 29-09-2016
I was impressed with the hotel and the staff. The staff was extremely friendly and helpful. The facility was clean and furnishings in great shape. While the hotel is located adjacent to the airport, the noise is hardly noticeable; we only heard a handful of jets take off..
from Roswell, United States
Submitted on 29-09-2016
This was a very nice airport hotel. The staff was helpful and the room was great and quiet. The best part was the envelop you bed; it was the highlight of our trip. We took a morning swim and the pool was nice also.
from Orange Park, Florida
Submitted on 01-10-2016
This is a recently remodeled Doubletree and very clean and modern style. Rooms are nice and comfortable, as are the beds and pillows. Staff very friendly and accommodating. I would definitely stay here if you have an early flight in the morning or come in late at night. Outside is also very lovely. Nice sitting area with a pool to have a drink or a cup of coffee.
from Clearwater, United States
Submitted on 07-10-2016
This Hotel is a great place to stay if your looking to rest after a busy day of travel. The hotel staff was pleasant and courteous to my travel needs. Beds were very comfortable and hotel is very quiet.
from Jacksonville Beach, Florida
Submitted on 09-10-2016
Felt lucky to get a room as hurricane Matthew approached; since renovation and acquisition of DoubleTree, I was pleasantly surprised... Felt like a much higher priced room than I expected. If anyone is seeking a room in Jax for storm shelter, this is the ONLY hotel that has a generator, which was another bonus. Overall great stay here, all of the staff was very accommodating.
from
Submitted on 10-10-2016
My job paid for my stay . We love this property. Staff treated us like family. Breakfast was delicious sometimes. Never, was the same. One day it's like the cook throws junk together and next day or day after breakfast was perfect. A server was never present and came back smelling like smoke. She took my voucher and never returned. Just walked by. I ordered eggs and i had to stop another server to check on them. As, I watched the server just get voucher drop coffee pot off and never return. One... Read more
from Jacksonville, Florida
Submitted on 10-10-2016
I was at the hotel due to Hurricane Matthew. My employer put quite a few employees up as we live near the beaches and were evacuated. For four days during some rough moments-including a loss of power for about 12 hrs.-the staff including management went above and beyond to help everyone. They always had smiles on their faces and did everything they could to make the stay a good one. The Hotel is very nice and clean, and the food is very good also. Definitely a great place to stay!!
from Saint Simons Island, Georgia
Submitted on 12-10-2016
We stayed at this property overnight to catch an early morning flight out of Jax. We had to evacuate our home town due to the approaching hurricane. The rooms were large, comfortable and clean. The bathrooms are spacious and adequately equipped. We did not hear any noise from neighboring rooms. Everybody was very friendly at check in. The food service at the restaurant was not very good and very limited due to power outages from the storm. No fault of the hotel, they were doing their best despit... Read more
from Amelia Island, Florida
Submitted on 15-10-2016
Refuge during a hurricane. Hotel and staff were wonderful under very tough conditions. Many worked long hours to make guests comfortable. Hilton honors operator searched in a 200 mile radius for me to get this room at the last minute.
from Columbia, South Carolina
Submitted on 17-10-2016
We stayed at the Doubletree near the Jacksonville Airport in September prior to going on a cruise. The hotel was absolutely beautiful! The staff were amazing. I loved the little signs at breakfast, they gave us a laugh. I highly recommend this hotel and look forward to staying at this location again in the future.
from Portland, Maine
Submitted on 18-10-2016
We stayed here for a wedding and were appalled at the lack of cleanliness in the rooms. After 3 days of staring at someone else's pubic hair all over our bathroom, and continually asking for it to be cleaned, we gave up!
from Gilbert
Submitted on 19-10-2016
The hotel refused to vacuum because they said they gave us to good of a rate. They also refused to empty the trash. To defend their position they stated that the lady that negotiated the rates no longer worked for them any longer.
from Marietta, Georgia
Submitted on 01-11-2016
We enjoyed our stay at this Doubletree. It was clean and the staff was helpful and friendly. It was half as much as the Doubletree downtown. It is the perfect location for the Ga/Fl game for Georgia residents who travel via I-95. It took us about 20 minutes to get to the stadium.
from Dallas
Submitted on 02-11-2016
I stayed in the older section of the hotel. Dark room. Smelly. No blow drier. Small gym. Bad restaurant. Called housekeeping about a problem. Rang and rang. Left v/m. Never a reply. Called operator. Rang and rang. Finally got someone. Nice large pool. Walk to the hotel from the terminal.
from Grand Rapids, United States
Submitted on 02-11-2016
much more than expected. Hotel was clean, newly decorated, staff was extremelly pleasant and helpful. It is so close to the airport i was certain noise would be a challenge....it was NOT. While we were inside never heard a plane. Fantastic experience.
from Burlingto
Submitted on 03-11-2016
Nice clean place, no issues at all. Easy in and out with great airport access. Only thing was the bathroom was on the small side but it wasn't bad, shower seemed a little stained but I imagine that comes from many guests using throughout time.
from Bloomfield Hills, Michigan
Submitted on 04-11-2016
I stayed here since it's close to the airport as I have an early am flight. I should stayed in my original hotel. Big mistake. As a diamond member I expected better service and room. They put me in a very old section of the hotel which felt creepy to walk the hallways, then the room was bad. The tv did not work as all channels were static noise and very not clear to watch. Very baaaad. If I was staying longer I would asked for different room. I just ate the bullet and watched news on my iPad. ... Read more
from Miami, Florida
Submitted on 09-11-2016
I enjoyed my stay at this location. I wish I was able to stay longer and for leisure. The staff at check-in were helpful with dinner choices, explaining what we could expect, the shuttle was quick and efficient to get us to and from our dinner location. Even though this property is right next, I mean right there at the airport, I slept like a baby!!! I was nervous about the planes departing and arriving, but from my room there was no airport noise. That won me over.
from Boston, Massachusetts
Submitted on 10-11-2016
I arrived on a Wednesday night with a reservation that I had inadvertently cancelled. I was in a panic. Elexis was the front desk rep. and was wonderful. Elexis found us a room in Jacksonville for the night, (everything sold out due to the game), and told me she would have rooms for us the next 2 nights at 3p the next day. Elexis was calming, re-assuring & oh, so kind! next day 3p Elexis had a room for the next 2 nights for us!! Elexis runs the front desk as if this hotel is her personal b... Read more
from Phoenix, Arizona
Submitted on 11-11-2016
Beautiful in presentation, lacking in overall property management. The Doubletree is a fresh and presentable property, however the back wind is a dated building and remote. I always dread having to deal with long corridors of isolation since I travel alone. The area is dark and woodsy. Once inside the rooms are fresh and updated, however keep an eye on housekeeping practices.
from Leland, North Carolina
Submitted on 12-11-2016
Contemporary room with king bed, smallish bathroom with single vanity and tub/shower combo. Compliments: Excellent king bed with quality sheets and comforter. Large dresser / desk combo with refrigerator and large flat panel tv. Comfortable office chair. Coffee maker. Complimentary wifi. Free parking Airport location. Complaints: Adjacent room noise. Towels - absorbent, but scratchy. A clean, comfortable room desperately in need of noise management.
from Commack
Submitted on 13-11-2016
Entire hotel is perfectly clean. The staff was accommodating friendly and efficient. Our one-bedroom suite was almost perfect. The mattress on the pullout bed was so worn and tattered that it could not be fixed. Because the staff could not correct this problem they accommodated us by giving us another room for the person who was going to sleep on that bed. The grounds are well-kept and perfectly manicured. All in all the hotel is worth the stay.
from Calgary
Submitted on 13-11-2016
We booked at this hotel as we had a 6:30 AM departure from JAX airport. The shuttle was required for picking me up after dropping off the rental car as well as taking us to the terminal in the AM. This worked very well in both cases.
from Saint Augustine
Submitted on 14-11-2016
Because we had a nearly morning flight and the fact that they have "on demand" shuttle service we stayed there as they are closest to the terminal. We left a 5:10 wake up that was duly noted but never happened fortunately we awoke in time to dress skip breakfast and make the flight. Upon our return we called the front desk to request a pick for over 10 minutes and received no answer, so we pulled our luggage through the parking area's and down the access road to the hotel only to be told by th... Read more
from Gainesville, United States
Submitted on 14-11-2016
We stayed here for the annual Brew at the Zoo event held at Jacksonville Zoo and Gardens. The hotel provided a complimentary shuttle to and from the event, which was very convenient. Prior to arrival I called to inquire as to the hours the shuttle would be running. The staff member knew exactly what I was talking about and was able to provide me with the information I sought. Upon arrival we were greeted by the friendly front-desk staff with cookies and a swift check-in. We were also given vouch... Read more
from Houston, Texas
Submitted on 16-11-2016
I stay here when I visit a manufacturing plant about 10 miles away. The rooms are quiet and nicely decorated. All the staff are personable. The restaurant, Serendipity has excellent food. Sometimes the service is spotty, but the food is still good.
from
Submitted on 17-11-2016
I already love the Hilton hotel chain, but this hotel and the room were very clean and comfy. My room was clean and comfy. The breakfast buffet not included with stay was a bit pricey for a mediocre buffet. I honestly think you should go to a restaurant and have breakfast. The view and the water is lovely. I definitely enjoyed myself and a trip to the Jacksonville zoo.
from Jacksonville, Florida
Submitted on 18-11-2016
The newly remodeled hotel is in excellent condition it was also very clean and the staff were very friendly We did not use the restaurant although it did look inviting The only negative is the shuttle service used to take us to and event was expensive and did not return his back we could not find the shuttle to get back
from JACKSONVILLE
Submitted on 20-11-2016
A great hotel with a fantastic staff. If you are looking for a reasonable hotel that's very close to the Jacksonville, Florida airport, this is the place to stay. The price was very reasonable and the hotel is very clean. I would definitely recommend this hotel. A nice clean hotel with a great staff.
from Melrose, Florida
Submitted on 24-11-2016
My husband and I stayed here a week ago on our way to Cabo San Lucas, MX. The front desk woman had no idea how to give me directions to the home when we called from right down the street. She just needs to tell people it is right by the airport. I known that it used to be the Clarion- didn't know they changed ownership. The main reason we stayed here was because it is right by the airport, and wend a 6:00am flight. Dinner was great, as was our waiter (Robert?) He was taking care of all of the d... Read more
from Lake City, Florida
Submitted on 25-11-2016
Very nice hotel for the travelers. Catching flights from Jacksonville the location was terrific. Staff were friendly, rooms clean and comfortable, the meals just sufficient for the hungry guest. I plan to stay again for early connecting flights.
from Little Falls, New Jersey
Submitted on 01-12-2016
Hotel staff was helpful and friendly. 24 hour airport shuttle was great for my 6am flight. Rooms were clean, beds comfortable. Couldn't have ask for a better stay for my short trip into the Jacksonville area.
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