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Hilton Garden Inn Fort Myers

Fort Myers, FL, US (RSW)

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Based on 290 reviews
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Hilton Garden Inn Fort Myers
12600 University Drive, Fort Myers, FL US 33907

Deluxe accommodations, friendly service and a relaxed atmosphere await our guests visiting our Fort Myers, Florida hotel. Certain to please the busy executive or leisure traveler to our Ft. Myers hotel are our array of special amenities including complimentary high-speed Internet access with secure PrinterOn® remote printing, an in-room hospitality center with microwave, refrigerator, coffee maker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Command® video, complimentary HBO® and complimentary USA Today® each weekday morning. The Hilton Garden Inn Fort Myers hotel amenities include an outdoor pool, whirlpool, fitness center and 24-hour complimentary business center. The Hilton Garden Inn Fort Myers hotel offers 3,500 divisible total square feet of meeting space that accommodates up to 120 people as well as catering services.The Great American Grill® Restaurant serves freshly prepared breakfasts as well as lunch and dinner to our Ft. Myers, Florida hotel guests. The Pavilion Pantry has a selection of refrigerated, frozen and microwaveable packaged items perfect for in-room preparation. A number of restaurants are also nearby.The Hilton Garden Inn hotel in Ft. Myers is within walking distance of the Barbara B. Mann Performing Arts Hall. The Fort Myers, Florida area offers varied shopping including Bell Tower Shops, Tanger Factory outlets and the Edison Mall. Come enjoy a taste of Florida hospitality and exceptional service at the Hilton Garden Inn Fort Myers hotel.***** Everything. Right Where You Need It.® *****

Amenities Include: Meeting Rooms, Restaurant, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 290 reviews
from Atlanta, United States
Submitted on 17-05-2016
Fantastic! The room size was great and the bed, pillows, and linen were awesome! I would definitely stay at this property again, though I'm sure it's much more expensive during season than it was for my May business trip.
from Bradenton, Florida, United States
Submitted on 17-05-2016
As a company - We normally only use Hilton Garden Inn And the reason is simple * The staff is always great -No madder where you go! * They are all clean and like new * The price for a room is very reasonable * And you can earn points for travel
from Monmouth Junction, New Jersey
Submitted on 18-05-2016
Beds were comfy and clean! Wonderful service and staff were extremely friendly and accommodating. Staff gave us a few menus of great places to eat in the area. The suggested food places to order from were great! I would recommend this hotel and definitely stay again.
from Buffalo, New York
Submitted on 22-05-2016
This hotel had everything I could want, pool, spa, excellent staff, tasty breakfast and even a friend lil cat named Connie who greets you, I would recommend to anyone who wants to enjoy themselves and not pay a fortune
Submitted on 24-05-2016
Smelly, stinky and dirty least ours was. Floor was sticky and dirty, the shower head had layers of mineral build up and the vent I the bathroom was extremely dirty. The water was extremely hard and left your skin dry and itchy.
from Coral Springs, United States
Submitted on 26-05-2016
I always stay at this hotel. It is clean and friendly and located close to my work. It has food available if you do not feel like going out but is also close to many dining venues. I love staying here!
Submitted on 27-05-2016
Simple and quiet hotel for short stays. Rooms clean and comfortable. Personal is very polite and helpful. Restaurant not very busy but have indoor shop where can find simple things. All over worth the money.
Submitted on 01-06-2016
Great customer services , good location and the rooms super clean . the hotel is in a good location next to restaurants and chops, the people at the front desk were very friendly and provided excellent services, rooms a big and very clean, hotel restaurant is also good, I will stay at this hotel next time I am in town, love the check in on line I was able to pick the room .
from Clermont, Florida
Submitted on 02-06-2016
First time staying here as I booked this location by mistake. Hotel seems a little older, rooms could use a little updating especially in the bathroom area. Toilet stayed running all night, mentioned it the first morning afterwards and they said it was fixed but it wasn't so given we only stayed for two nights I didn't both. TV channel changer only worked when you were 3 feet away standing in front of it so that wasn't the best either. Did eat dinner there one evening and it was ok and brea... Read more
from MI
Submitted on 02-06-2016
Great place to stay. Newer hotel, Nice clean rooms and facilities. Easy access to university,us 41,I 75,beach and cape coral. All types of restaurants, shopping, outlet mall are within a 1-2 mile radius. Ample free parking.
from Knoxville, Tennessee
Submitted on 09-06-2016
Fort Myers FL the room shower could have been cleaner. Had most delightful stay and thoroughly enjoyed your wonderful beds. Ate in the Bar and had a shrimp and avocado cocktail which was good, but could have used more cocktail sauce. Appreciated the coffe water with lemons and limes and cookies were outstanding!!!
from Bowie
Submitted on 14-06-2016
Made a last minute reservation via Hilton Honors App and was extremely pleased with the result. Due to Hilton Honors members and a recent sale, the room was only about $85 and a tremendous value. Upon arrival, was greeted by a very cheery professional clerk who was most helpful and efficient with the check in process. The assistant manager made sure I had my water and cookie (oh boy). The room was neat and clean. I spent a little time at the bar with a couple of the other guests and bartend... Read more
from Tampa, Florida
Submitted on 21-06-2016
Room smelled musty; expensive breakfast. Customer service friendly but make sure they confirm they changed your room reservation in the computer if you must switch rooms. Quality of beds was terrible. They have a hidden dial that does not change when turned.
from Miami, Florida, United States
Submitted on 21-06-2016
I travel regularly to the FL West Coast and always stay in hotels that are closer to the Alico Road area. This time the Hilton Garden Inn was booked by a fellow worker that did not know the area well. What a surprise! The hotel is about 10 miles from the area of work but its worth it. Is a well kept facility, with great happy people working. The manager was available and very friendly. Suzzane the front desk lady very graceful in getting me a cup of coffee during off hours in the kitchen... Read more
Submitted on 21-06-2016
The hotel was closest option the FSW University. It has a newly decorated lobby. There was a good choice for breakfast and it was fresh and cooked to order. The rooms were extremely spacious. The staff were excellent. Overall the experience was great, I would definitely stay here again
from Las Vegas, Nevada, United States
Submitted on 25-06-2016
Suzette at the front desk is courteous, friendly and quick to help! We had purchased the Summer special which included breakfast for 2 - She made sure we were well taken care of....Kevin in the bar was very attentive and friendly. As was our server for breakfast....excellent staff!!
from Tampa, Florida
Submitted on 28-06-2016
Stayed overnight before taking the Key West ferry. The hotel is easy to find and close to anything you want to do in town. The hotel is nice and has an in-house restaurant and small bar. The rooms were quiet and comfy.
from Naples, Florida
Submitted on 30-06-2016
The staff was lovely. I enjoyed the pool very much! Breakfast was great as well. Nice fish tank, lovely burgers on the dinner options. Room service was quick, and I didn't have any problems with my stay.
from Port Orange, United States
Submitted on 01-07-2016
I have stayed at this hotel several times, professional staff, clean rooms, comfy beds, access from the main roads made this very convenient in the heart of Ft. Myers. The workout room had several pieces of cardio, mats, and barbells. Breakfast was delicious, personally cooked omelets to order, and wide variety of food. Great rates and will be back again!
from St. petersburg, United States
Submitted on 01-07-2016
The Staff went above and beyond even after we checked out. Helped us for about 45 minutes in retrieving my daughters lost blankie. WE were even offered refreshments and free snacks. We were not even guests anymore. They really saved our night. The blankie cannot be replaced it was a limited pattern release.
from Plantation, Florida
Submitted on 03-07-2016
Had some issues checking in, as did several other members of our party. The focus seemed to be on "this is the way it is" instead of "how can we accommodate you". Hotel in need of some updating. Lobby area is VERY nice and clean. Hallways and room interior needs a little help. Have to wonder what the problem is when a hotel schedules the carpets to be cleaned in the middle of a holiday weekend at 5pm while people checking in and/or returning to their rooms to get ready for dinner. Our room (King... Read more
from Homestead, FL, United States
Submitted on 05-07-2016
We book every two weeks at this location and always return happy knowing that each room is well maintained, clean along with a warm are professional team ready to assist us during each of our stays. Special thank to Suzzette for her amazing management.
from Miami, United States
Submitted on 06-07-2016
If you get a great price, it's not bad. Breakfast was good if included in your rate. Overall it's a weak representation of HGI. Nothing like carpet cleaning during your visit and doors open to the outside during a 97 F heat wave. If you want towels for the pool, don't expect them to be by the pool. Rooms were clean regardless of floors needing cleaned.
from Norwood, United States
Submitted on 08-07-2016
Very warm and friendly staff. I had a problem with my keys only to find out my electronic cigarette cleared them. They gave a new set of keys and I was on my way. Very clean and the hotel was quiet which I require being a light sleeper. I love this place and going back on return trip to Florida.
from Destin, Florida
Submitted on 09-07-2016
Very friendly staff! Hotel was in a good area and was very attractive. Beds very comfortable. Reasonably priced. Cleanliness was the big issue here. Restaurant and dishes and glasses were consistently dirty. Carpets were very stained throughout the hotel. I bought Lysol and a roll of paper towels to clean all surfaces in our room. The toilet overflowed one morning but maintenance arrived promptly to fix. Everything else was ok until checkout when a room svc charge was mistakenly put on ... Read more
from Venice, United States
Submitted on 09-07-2016
We found this hotel to be very well managed and a great place to stay. We were looking for a place to stay because of an early flight out (3 AM) that would be quiet and close access to the airport. This hotel meet all our needs
from Lake Worth, Florida
Submitted on 12-07-2016
This hotel was great. The staff were very accommodating, friendly , and professional. When I called the front desk for extra towels, they were polite and I had them in my room within a few minutes. The room was spacious and clean. I will definitely stay here again.
Submitted on 12-07-2016
We had a great stay at this location. It is close to beaches, restaurants and baseball fields. The washers and dryers read "out of order" if the coin slots are full, so washing baseball uniforms was sometimes a chore. We had to find an off-site laundromat twice during our stay to get my son's uniforms cleaned.
from Mansfield
Submitted on 13-07-2016
There's not much to say here!!! Clean Rooms, great breakfast, and I can not say enough about the great staff, those ladies at the front Desk are Miracle workers, they find a way to serve your needs with great smiles. I was here for a couple of days. I wish I could have stayed longer, it was a great, great stay.
from Tampa, Florida
Submitted on 13-07-2016
Nice hotel - great location- friendly staff- close to restaurants and what we needed it for. We would stay here again if we are ever back in the area. The rooms could have been a little more updated. But still a great stay.
Submitted on 15-07-2016
I received charges for the restaurant on my bill and I did not make them. I called to resolve and was told I would have to dispute with my credit card company after waiting 4 days for a response from an employee at the hotel to "investigate" whatever that means. The hotel had a lot of teenage boys staying there and they were noisey and running rampant in the lobby all times of the day and night.
from Hoffman Estates, Illinois
Submitted on 19-07-2016
This location was close to the Bonita Spings, Naples, Ft. Myers. The breakfast in the morning was diverse enough for someone like me who has a gluten intolerance. The staff and cleanliness of the hotels and rooms was exception. I would rent a room there again. It was also close to see the Art and Craft on 5th street in Naples, Miramar Outlet in Estero and to see the Edison/Ford Museum.
from Columbia City, India
Submitted on 21-07-2016
I had several questions upon arrival. I have never visited the area before and front desk personnel were more than helpful in answering those questions. My plane departure was later than my hotel check out. The clerk allowed me to leave baggage at front desk until I was ready to leave.
Submitted on 25-07-2016
The staff was helpful upon check in. Nice clean room. The bed wasn't the softest and pillows were standard for a hotel, not much body to them. The cleaning staff's radios were heard easily in the room in the morning. Overall, a pleasant stay and would visit again.
from Philadelphia, United States
Submitted on 25-07-2016
Hotel is very nice and so are the accommodation - The staff, not so much. I am a diamonds member who chose to have the free breakfast. After leaving my "coupon" in the room, i asked them to please provide the waiter with an extra one as i was leaving for a meeting. When I received my bill, i was charged fro two breakfasts. I called to have them removed and it was a total struggle. They removed one, but then not the other - stating they needed to look into it??? I was the only one staying i... Read more
from Ft. Myers, United States
Submitted on 27-07-2016
Clean hotel. Friendly staff. Nice decorations. Our mini suite slept 4 comfortably. Didn't spend much time in hotel as trip was to visit friends in the area. No complimentary breakfast. Charge $7 for fruit & bagels or $11 for eggs, bacon, etc.
from Boston, Massachusetts
Submitted on 29-07-2016
The hotel is very nice and very clean. The front desk staff was awesome as well as the man who works the morning buffet. Very friendly, helpful people. We had a mini suite which was a great fit for us. The king size bed was hard, but comfortable. We had a mini fridge, microwave, coffee maker. The other room had a pull out sofa, that my son said was comfortable. The shower didn't have the greatest water pressure. We were there for a baseball tournament with a bunch of 16 year old boys who... Read more
from Atlanta, GA
Submitted on 30-07-2016
The price was right. But it reflects the condition of the hotel. There is definitely some wear and tear. The carpeting in the hallway have many stains. The rooms have a mildew smell that will dissipate one the AC is going.
from Winter Garden, Florida
Submitted on 31-07-2016
Would not stay at this hotel. We are Hilton Honors members and love Hilton hotels, however this was a horrible experience. We stayed for 2 nights and they never cleaned our room. Would not recommend this hotel. We will stay with Hilton again, just not here.
from Wellington, Florida
Submitted on 02-08-2016
Great Value always putting staff great coffee in the morning best part about it is that the aquarium has Dory Nemo and his dad Marlin inside great for the kids nice Neutrogena soap and everything just makes you feel nice and fresh staff very friendly and very caring next time I will even check out the jacuzzi in the pool
Submitted on 03-08-2016
The rooms and linens are very wet and damp. The pillows need to be changed. They are flat, you need to put two together to make a whole. Rooms to be refurbished once again. They show wear due to the many guests visiting during the baseball season.
from New Port Richey, Florida
Submitted on 06-08-2016
I would definitely recommend this hotel for travelers. Staff is extremely helpful and friendly. Rooms are clean and the pool area is beautiful. Service is a little slow at the restaurant but the cook is excellent.
from New York City
Submitted on 07-08-2016
All services are consistently excellent, time after time. I've auditioned several hotels in this area and have found none that match the quality of this Hilton Garden Inn. Having 24-hour access to a pantry is great, and the breakfast buffet is top-notch.
from Maniago, Italy
Submitted on 08-08-2016
The rooms smelled like mold. Looked like there were stains on the wall and they painted over it. Cheap and run down. The photos on their site are very misleading. We arrived late with children and walked out. The gentleman at the reception was very understanding. I'm sure he's heard it before.
from Atlanta, Georgia
Submitted on 13-08-2016
Absolutely exceptional property. Courteous and attentive staff, clean room and great amenities. Centrally located and near the beaches. Great breakfast daily and the entire staff always friendly. Will definitely be back again.
from NYC
Submitted on 14-08-2016
Good breakfast and restaurant for dinner if you want to stay in hotel. Keurig in room, so you can even bring your own favorite coffee! Refrigerator and microwave in clean newly renovated and quiet rooms. Near everything: Downtown, the beaches, south Fort Myers, and more. Bright and cheery.
from Spring Hill, Florida
Submitted on 15-08-2016
This was a one night vacation stop, my first at a Hilton, and was pleasantly surprised at the quality and price. The employees went out of their way to make sure we were satisfied in every way. The rooms were in excellent condition and spotless.
from Columbus, Ohio
Submitted on 17-08-2016
For the price you can't beat the great service and friendly employees. The food was always fresh and hot the service in the restaurant was always on point. Our rooms were always clean and freshened. The pool area always had towlels and was clean.
from Miami Beach, Florida
Submitted on 18-08-2016
I stayed at this HGI when ever I'm in town but for the past year this property is going down in quality real fast. My room smelled and the dead bolt lock didn't worked. Response time to get a box of tissues was a joke. I had to go down and get it myself. Finally breakfast was deplorable. I have never has such poor quality breakfast in my like. Oh and their beds are like sleeping on a pile of rooks. Hilton Corporate needs to inspect their hotels more often and reviews like these wouldn't happen.
from Orlando, Florida
Submitted on 27-08-2016
Great value for the money. Carpet in the rooms was a little outdated but again, great value for the money. Very clean and bed was comfy. Nice size room as well. Plus a Keurig. š??? Staff was very friendly!
from Tampa, Florida
Submitted on 30-08-2016
Service was greatt. Breakfast good. Rooms smelled terrible, Housekeeping came with room spray it it did not make it better. Several in our group complained about musty smelly room. very outdated. Would not stay here again.
Submitted on 30-08-2016
Our family took a weekend getaway to attend a baby shower and visit Sanibel Island. The hotel experience was wonderful! I was greeted as a Hilton Honors member, and the team looked to enjoy working at the hotel. The highlight of our stay was Marshall-breakfast attendant. The hotel had several sports teams staying, so we did not make to breakfast early, since it was packed. after noticing the time, I mentioned breakfast may not be available in the hotel, cause it was only open for another 10 minu... Read more
Submitted on 05-09-2016
This is the second time I've stayed at this HGI in two months. The first trip was business (did not review) and this time pleasure. This is a good central location, not far from Sanibel, not far from the center of town but in a quiet area. The lobby is nice and clean and cute. I think the rooms are started to get a little dated and are a tad on the small side but overall it's a good value and I would return.
from Baltimore, United States
Submitted on 05-09-2016
Excellent location and truly friendly staff in fact they offered me to use their umbrella when I went out into the rain and always welcomed me back in- just very friendly and helpful. The rooms are spotless and the attitude of the staff is very positive
from Coconut Creek, Florida
Submitted on 12-09-2016
Over billing and no cooperation to straighten out the problem. The manager Tray Rich is incompetent and should not be in charge of this establishment. Refused to cooperate with a simple request and made unfounded excuses for their practice.
from Orlando, Florida
Submitted on 27-09-2016
Excellent place to stay, breakfast staff excellent, Marshall always goes the extra mile for us. We are repeat travelers to this location when traveling. Online check in was easy, checkout was quick. Clean and comfortable.
from Nashville
Submitted on 09-10-2016
I enjoyed my stay very much. Connie the cat made even more enjoyable because she was so friendly and welcoming just like the staff. I would stay at this hotel again and recommend other to stay at the fort myers Hilton garden inn.
from Crown Point
Submitted on 11-10-2016
Nice, clean hotel with helpful staff. The beds were very comfortable which was nice after playing baseball all day. We played in a tournament that used multiple fields all over Lee County so for us, the location ended up being perfect. Cape Coral was close & Ft Myers Beach was about a 20 minute drive.
from United States
Submitted on 11-10-2016
They engage in deceptive pricing and provide terrible customer service. Hotel Management is more concerned with engaging in price gouging than providing honest adherence to company rates. Avoid staying here if you want honest room rates.
from Indianapolis, IN, United States
Submitted on 16-10-2016
Great for business or leisure trip. Wonderful breakfast with Hilton Honors option for points or free breakfast. Courteous and professional staff. Nice outside pool and hot tub. Near a large grocery store and short drive to the beach.
from Seville, Spain
Submitted on 18-10-2016
The hotel itself was fine. Room was OK. My problem was when the hurricane hit in October I desperately needed to extend my stay. I couldn't travel north, but there were no rooms available here. Rather than calling a sister hotel in town all I got was "Sorry, maƔm" from the front desk. Especially the night clerk, Will. Will, I suggest you never attend the public again. I frantically searched and found a room at another Hilton in town, the excellent Homewood Suites, where they were phoning... Read more
from Singapore, Singapore
Submitted on 24-10-2016
I picked this property as it was very close to the Florida SouthWestern State College where I had some business to attend to. The room is very basic and property could do well with a overhaul. My room was missing a TV remote which was easily solved but the TV (cable) failed on two occasions. Walls are also quite thin which could be an issue if one is a light sleeper. Staff are very friendly and a pleasure to deal with and price is (fortunately) very competitive.
from Hingham, Massachusetts
Submitted on 26-10-2016
We stayed here for 3 nights, and overall it was fine. The hotel could REALLY use some better signage- the first night we arrived around 11 PM and had the hardest time finding the hotel. I think we entered via the back entrance but in any event, the signs telling you where to turn to reach the lobby are tiny and hard to find. Room was perfectly adequate, staff were friendly, and the cookies in the lobby were pretty good! Cons were that the walls were very thin- at one point it sounded like th... Read more
from Manchester, United States
Submitted on 30-10-2016
Very clean and nice hotel. The bed was very, very comfortable and I would recommend this hotel. I was able to check-in on line and it allowed me to choose my room - BONUS! The breakfast bar was very good...a little pricey, but very good!
from Maitland, Florida
Submitted on 04-11-2016
The room was in perfect shape from the bathroom to the bed! If you like it clean and quiet the right place for you! The staff was friendly and the breakfast was very good and we even got the same great server that remembered us from our last visit. I would highly recommend this hotel.
from Coral Springs, United States
Submitted on 08-11-2016
Love this place stay there each time I am in Ft Myers. There are less expense hotels but the value and cleanliness of this hotel is incomparable. I travel each month for softball tournaments and this is one of the gems of my travels.
Submitted on 08-11-2016
The first room we were checked into smelled like mildew and urine/feces. My son said, 'the chair smells like someone pooped on it!'. I had to ask to move, the second room smelled a little better, but the roll-away bed we requested wasn't available, then when the hotel found one, it had blood all over the mattress and the springs poked through the mattress. It wasn't made, so guests were expected to make the bloody mattress. We moved to a 3rd room, which had an air purifier in it, it still smelle... Read more
from Margate, United States
Submitted on 12-11-2016
Great people and great service, very convenient location. For work we used their conference room for a meeting, they were very accommodating. Good selection of food for a hotel, the folks that worked in the restaurant did a great job in helping me and making sure that I was happy.
from North Port, Florida
Submitted on 13-11-2016
It is a beautiful hotel ..all the staff was helpful and polite!! We were in town for a show at the barbara mann theatre ... This hotel couldn't have been more conveinent.. The theatre was less than a mile away and shuttle service is available to and from the theatre. Once you are at the hotel no need for your car which was a big plus. We also dined at the hotel restaurant. The food is prepared to order and was superb!! We had a fabulous stay!!
from Commack, United States
Submitted on 12-11-2016
Conveniently located if you have business with the nearby college. I used electronic check in that delivered on its promise of a rapid and efficient access to the guest room upon our arrival. Staff was friendly, room was very clean, bedding was ok except that pillows were sub-standard. Hot water carafe in the lobby was full of cold water, which was disappointing as I would have had a cup of tea in the evening.
from Zephyrhills, Florida
Submitted on 17-11-2016
Very convenient to the FSW Campus and the International airport. Brittney did an awesome job at the front desk, very pleasant personality and very helpful. Carpets in the hallways could really be replaced, I think they are beyond cleaning them. Rooms are clean and spacious. Made to order breakfast was good and very typical for HGI. Plenty of parking.
Submitted on 19-11-2016
Hilton Garden Inn is my preferred hotel but this is not what the brand is expected to provide. The hallways are not pristine and the carpets have multiple stains. While the breakfast is enhanced buffet, service is poor to terrible and on a five day stay, twice I was not added re coffee refill and once a server never bothered to check my table. I even had to find clean cutlery for use. This is the lowest rated Garden Inn that I have ever visited.
from Immingham, England
Submitted on 22-11-2016
First I need to say, the location of the hotel is great for ft Myers airport. However, for a Hilton Hotel Group property, it was a little in need of a refurb in the bedrooms. We had a room over one of the function rooms, so it was quite noisy during the evening. We were only staying one night, so it wasn't a major problem. Bar was small and staff were ok, although those not on the bar, were wandering around aimlessly at times. I don't know, we just thought it would have been a little more u... Read more
Submitted on 24-11-2016
Very nice hotel. Only complaint was the bed hardness and pillows. Otherwise everything was great. The staff in the dining area for breakfast were very accommodating. Marshall is wonderful. Convenient location to shopping, dining and downtown Fort Myers.
from Hamilton, Canada
Submitted on 25-11-2016
Drove to Fort Myers for the Jaguar club concourse and this hotel was the best location for the night, best for the price . The room was very nicely appointed, the bathroom was clean and neat. The beds were quite comfortable.