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Ramada Plaza Fort Lauderdale

Fort Lauderdale, FL, US (FLL)

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Based on 1126 reviews
When you stay at this hotel in Fort Lauderdale, you have boundless choices for entertainment, shopping and sightseeing.
Room & Rates
Standard King - Kids Stay FREE - Ramada Plaza Fort Lauderdale - 1

Standard King - Kids Stay FREE

This perfect guest accommodation come fully equipped with one plush king bed, premium cable television, gaming capabilities and a private bath complete with complimentary toiletries. Enjoy free USA Today daily paper and free wireless access throughout the hotel.
 Added Values
  • Continental Breakfast for Two
  • Wireless Internet Access
  • FREE Parking
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Standard Double - Kids Stay FREE  - Ramada Plaza Fort Lauderdale - 2

Standard Double - Kids Stay FREE

This perfect guest accommodation comes fully equipped with two plush double beds, premium cable television, gaming capabilities and a private bath complete with complimentary toiletries. Enjoy free USA Today daily paper and free wireless access throughout the hotel.
Added Values
  • Continental Breakfast for Two
  • Wireless Internet Access
  • FREE Parking
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Ramada Plaza Fort Lauderdale
5100 North State Rd 7, Fort Lauderdale, FL US 33319


  • FREE Wi-Fi
  • FREE Continental Breakfast
  • FREE Parking


Ramada Plaza Fort Lauderdale`s restaurant serves breakfast, lunch, and dinner and a poolside bar is open for drinks. Room service is available during select hours. The hotel serves a free continental breakfast each morning in the breakfast area. Fun recreational amenities include an outdoor pool, a spa tub, and a fitness facility. This Fort Lauderdale property has 2 meeting rooms with business services and tour/ticket assistance is also available. Self parking is complimentary. Additional property amenities include an arcade/game room, gift shops/newsstands, and laundry facilities.


  • Gift Shop
  • Kids Eat Free
  • Outdoor Pool and Spa
  • Tiki Bar
  • Tennis


At the Ramada Plaza Fort Lauderdale, there are 269 rooms spread over 5 floors affording a warm and pleasant home away from home and contemporary comforts such as in room video games, a mini bar, air conditioning, shower, and ironing facilities.  They feature coffee/tea makers and hair dryers, and cable television is provided. Rooms also include clock radios, and guests may request wake-up calls.

Ramada Plaza Fort Lauderdale has an on-site restaurant. Beau Alexanders Restaurant offers American cuisine and breakfast, lunch and dinner are available. There is also J and D Sports Lounge serving lunch and dinner, and it too provides American fare. If you want to dine out, there are many options around the hotel. Just get out and explore.

  • 24 Hour Room Service
  • Beauty Shop/Salon (+)
  • Business Center
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fitness Facility
  • Free Breakfast
  • Free Parking
  • Free Wi-Fi
  • Game Room
  • Gift Shop on Property (+)
  • Heated Pool
  • Kids Stay Free (Based on Age)
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar (+)
  • Outdoor Pool
  • Restaurant (+)
  • Tennis Courts
  • Tiki Bar (+)
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1126 reviews
from Westland, Michigan
Submitted on 17-05-2016
First of all, they have a wonderful staff, but that's the only thing good about this place. The furniture was all chipped & even had marker or crayon on it. There was no microwave or refrigerator in the room, but if you paid $10.00/day, you could have one!!?? We must have gone through a dozen room keys because they worked one time & then they didn't. They have tennis courts, but they had lots of cracks in the pavement so I would advise not using them unless you want a sprained ankle or broke... Read more
from Orlando, Florida
Submitted on 17-05-2016
The staff is very friendly, but the hotel can make a lot of adjustments. The food was horrible and the rooms are all outdated. The pool area was nice and relaxing. I wouldn't stay here again. We stood because the grand celebration cruise line offered us a discount to stay. In order to get the discount we needed to go to a time share thing and it was horrible. These people will keep you there for 6-7 hrs trying to force you to buy there time shares. Never again.
Submitted on 18-05-2016
This stay was booked through vacation package by my husband. We initially believed the hype that we were going to a resort property, until we kept driving west away from Fort Lauderdale and then saw this property. Oh wow, it's almost beyond description. The property is old, structural damage to all parts of the room. The hallways smell like old wet sponges. The food is inedible. The property is located in an uninviting area of town. It does have a pool, "tiki bar", nail shop and a "gif... Read more
from Clarksville, Tennessee
Submitted on 20-05-2016
The hotel had alot of amenities Beauty Shop - Manicures $12 Real Breakfast - not just continental Pool Jacuzzi Tiki Bar by the pool They offered toothbrush, toothpaste,shavers if you forgot something Iron Ironing board Luggage rack Staff was friendly..especially like Noni Cons: Room smelled musty, like it was closed in for a whole Carpets could stand to be updated Rooms could use a furniture overhaul Not many outlets 7 channels Although a Safe was offered it was very rusty Thin walls
from Christiansburg, Virginia
Submitted on 25-05-2016
Check in was fine, first room reeked of stale cigarettes, non smoking hotel. Second room was dated, Furniture scratched and scuffed, Bathroom had dry wall showing. Hairs in tub and rusted fixtures. Restaurant was okay, buffet only. Beds clean mattress was sagging
from eugene, or
Submitted on 31-05-2016
room was clean staff was ok walls were so thin all I could hear was my neighbors from the time I arrived to the time I left! Also there was no coffee available in the lobby which was sad due to the fact that the restaurant didn't open until 7am.
from Mill Bay, British Columbia
Submitted on 01-06-2016
Good value for what we paid for our room. Very friendly staff (other than one young lady at the registration desk) especially in the dinning room. The manager went out of her way to introduce herself and insure everything was as it should be. We were a party of ten booking five rooms, due to an accident just prior to our traveling two couples were unable to go. In order to receive a preferred rate for our rooms they were pre paid and non refundable. However with out be asked the manager who note... Read more
Submitted on 01-06-2016
The quality of the room was poor. The toilet overflowed about 2 days into our stay after we simply flushed it with only urine in it. On our second to last night, the AC stopped working. Besides those, the beds were quite comfortable. The staff were very helpful and friendly. The breakfast was on point. Their french toast is amazing. I wouldn't recommend though.
from nj
Submitted on 04-06-2016
Chose this place because my husband had stayed here before. The downstairs rooms are nice but the ones by the pool are noisy....we had our 1st floor room changed and I'm glad we did because there were people in the pool till 10pm or later! Our room, 221 had a faint smell of mildew, there was obviously a water problem on the floor...the bathroom floor was stained and ugly and the vanity was falling apart. The TV was tiny and most of the channels didn't work...ABC was full of snow, impossible t... Read more
from Syracuse, New York
Submitted on 05-06-2016
A friend and stayed from 5/17/ to 5/24/16, and also took the Grand Celebration cruise to the Bahamas.. We had a wonderful time both at the hotel and on the ship. The hotel staff was very friendly and accommodating. The rooms were clean and comfortable. Pool, Hotub and Tikibar were great.. Much more than expected! Would definitely recommend it and can't wait to do it again!
from Chester
Submitted on 11-06-2016
The location was close to shopping centers, restaurants, fast foods and the airport. Room was neat and clean and was kept that way for the 5 days we were there. We ate breakfast every day but the selection could have varied just a little more.
from Toronto, Canada
Submitted on 13-06-2016
My stay was enjoyable except for internet connection. Reported the problem, however, this was not resolved up to my time of checking out. Front desk staff was pleasant and efficient at checking in and checking out. Room was clean and comfortable.
Submitted on 15-06-2016
The food was terrible and mad us feel crappy. There was no refrigerator in the room so we couldn't save left overs from eating out or keep drinks cold. The service was friendly and the pool was nice, it had nice shaded areas and a pool bar. We drunk piña coladas and they were a decent size for the price. We didn't hate it but we wouldn't stay there again.
Submitted on 17-06-2016
We stayed here for part of our vacation w 2 kids. The rooms were clean but didn't offer tv stations for kids to watch while relaxing. The pool was in a nice area to sit and enjoy the weather. The food was absolutely terrible and not worth the money you would pay for it. Even with a free voucher, we still had to pay. Save your time and money and go out to eat!
Submitted on 21-06-2016
DONT STAY HERE THANK GOD I ONLY HAVE TO STAY HERE FOR 2 nights. It's terrible pool is nice and rooms are clean but rude and smells very weird I won't be back and don't recommend it to ANYONE. Don't go there trust me lol I will come back but will be staying at a different hotel.
from Fort Myers, Florida
Submitted on 21-06-2016
aN ok PLACE TO STAY. pool typical of old Florida and hotel while somewhat dated has charm. Food buffet style and not bad. all staff competent, helpful and friendly. Recommend fully and would stay there again Jimbo
from Gainesville, Florida
Submitted on 23-06-2016
As other reviews have mentioned this place is just not right. Put there by a time share group, not a smart move. Check in at 10 PM and desk person was polite. Dead tired. Parked in back and the security door was open. Found a very large bag of room trash in our hallway. Entire place smells of cleaning agents. Room was OK but dated. Did not use any amenities. Sadly there was a group of brain dead individuals about 6 to 8 out back and we could clearly hear them laughing and talking till 3... Read more
from Westfield, New Jersey
Submitted on 26-06-2016
Excellent staff made this trip great, but this hotel needs a major renovation. The grout was originally white in the bathroom but is now black. Food was cafeteria style. We came here before our trip to the Bahamas for a couple of days. One of our friends called it the slumada and I agree.
from Chicago, Illinois
Submitted on 28-06-2016
When we arrived to the hotel we're realized we made a mistake! Everything was a LIE from the day one! Food is horrible, the service is very poor and now a very baf memories! Waste of the money! The pictures on the website is not what you will see. I will never recommend this to any of my friends!
from Ozone, Arkansas
Submitted on 03-07-2016
The first night before cruise, very friendly an nice, had a great room, big and roomy, very clean. The night we spent after the cruise, are room on the 3rd was awful, the room had a awful odor. The staff who checked us in the after the cruise,was not friendly at all. The lady in the gift shoppe that night was just wonderful.. The waiters and Waitress in the dinning room very nice. The food was good. The served the guest Breakfast, Lunch and Dinner. The do charge taxes on the food, around 3 to 4 ... Read more
from Miami, Florida
Submitted on 07-07-2016
During my stay the staff were good and dinner buffet was great, however, finding that my truck got the glass broken in the morning was not good. I received nothing to follow up with the police or hotel. Staff upon finding out about the break in were not sincere or caring.
from Pearland, Texas
Submitted on 08-07-2016
We got lured in to book a cruise on the Grand Celebration to the Grand Bahamas with a 3 day 2 nights on the Island at the Grand Lucayan Resort along with a 3 day 2 night accommodation at the Ramada Plaza Resort Ft Lauderdale with complimentary buffet dining and a 7 day free car rental. It sounded really good. It was a disappointment the day that we flew into Ft Lauderdale and went to pick up the car rental. There were 4 of us and although we packed lightly, there was no way we could all fit in... Read more
from Orlando, Florida
Submitted on 10-07-2016
If I knew that I wouldn't stay in that hotel, I even requested a late check out upon my reservation.
from Hamilton, Ohio
Submitted on 10-07-2016
The hotel was ok Rooms were pretty nice I wish there was a fridge but you could get one for 10 bucks a night but we didn't. The food oh my god we have hospital food that was better. There are a lot of place to eat out side of the hotel. The staff were nice and helpful. If you here for the grand celebration you have to do a " 2 hour max" time share presentation that is really 5 and a half and turns out that is the normal length of time it take and it takes you hole day. It was a huge waste of ... Read more
from Washington DC, District of Columbia
Submitted on 12-07-2016
I'm really trying to understand how the management/owner is allowing this place to operate in this condition. I stayed here as part of the Grand Celebration cruise package to the Bahamas. The package provides two nights in Fort Lauderdale but we only did the one night before the cruise but that was one second too many. First, the front desk clerk was very nice & did here best to try to make things right but her control was limited. The first room we were assigned to we had a foul odor like a men... Read more
from Philadelphia, Pennsylvania
Submitted on 13-07-2016
This was a good stay and a great location. The room was clean and on the first floor as requested. The breakfast was not very good though. There was not even a hard roll. I would have liked to have gotten my Wyndham Rewards points too but the front desk declined to add my account number to the record.
from Hackensack, New Jersey
Submitted on 13-07-2016
The hotel is clean and the service is prompt. The food is ok and presentation is acceptable. The electricity went out for five minutes in the entire hotel and there was no storm. The tv channels did not have clear reception.
from Kingsland, Georgia
Submitted on 13-07-2016
I stayed here with my family only because I thought I needed to for the travel vouchers for my vacation package. I was scheduled for two but could not imagine staying another night so I paid my own money for a better hotel. This place should be condemned! The back entrance smelled horribly of animal (or human??) pee and I had to hold my breath. The sheet had a few hairs on them, and we just couldn't get out soon enough!
from Atlanta, Georgia
Submitted on 14-07-2016
The internet didn't work. Bathtub had mold under the faucet. I was gone from 8:00 a.m.-3:00 p.m, and my room still had not been serviced.
Submitted on 16-07-2016
Let's just say when I was checking in someone was complaining. I already looked at the reviews and wasn't expecting much. If it was terrible we would just go get a room somewhere, but we were apart of Celebration cruise ,so felt we needed to stay . The room was aweful floor wet and there was no light in the bathroom. Haha . We stayed out late to come back ro notice the lights ans wet floor. We had already purchased sheets . Let's say we slept with one eye open. Bright and early we checked out ... Read more
Submitted on 20-07-2016
Time share travel company put us up here. We were pleasantly surprised with out stay. The hotel is an older property, but it was kept fairly clean and the staff at the hotel were very polite, professional and courteous. The menu options at the restaurant were limited, but still a decent variety. Though we had meal passes from the timeshare travel group, we didn't eat here everyday during our stay. If you separate the hotel from the Florida Welcome Center, it is a pretty ok hotel. We skipped the ... Read more
from Bonita Springs, Florida
Submitted on 25-07-2016
Hotel was old ..needs updated room was clean however.musty smelling ,Staff was very nice .Buffet was bland.The hotel was busy with people getting free cruises...had long wait at checkin Back entrance [WHICH OUR ROOM WAS CLOSE TO] is where the smokers hung
Submitted on 26-07-2016
Time Share Placement visit. Good place for short time visit. Food in cafeteria could have been better, but not surprised because of timeshare placement. Good location for going to a local store or small shopping mall. Staff were very accommodating and informative. The only complaint was parking was a bit tight. Other than parking, my overall experience was the norm.
Submitted on 26-07-2016
Nothing bad to say about this hotel. Everything good. Extra clean. Very good services. I recomend this plce to anybody. I just came for a week and decided to stays two more weeks because the fun. The people. The pool is huge. Tiki bar is fun too i recomend this place to anybody plus the beach is so close to it like 10 publix everything is easy to find plus is very chip compared to others arround. Thanks ramada and thanks trip avisor
Submitted on 26-07-2016
Courteous staff, pleasant atmosphere. Decent breakfast, lunch & dinner buffets. Room was clean. Only thing missing, was a mini fridge in the room. Not crowded. Ample parking. Abundant towels and toiletries.
from Philadelphia, Pennsylvania
Submitted on 02-08-2016
My stay was okay because I only stayed one night. My room wasn't as clean as I would have liked. It wasn't terrible just not up to my expectations specifically the bathroom. It could have used some deep, deep cleaning. The food at the buffet restaurant also can use some attention. The food tasted better than it looked for most things but they need to refresh it periodically as opposed to letting stuff dry up/dry out. Some of the things I tried was only because other guests had tried it and let ... Read more
from Columbus, Georgia
Submitted on 02-08-2016
We stayed here 7/25-26/2016. I was a bit concerned because of all the bad reviews. I have to say the room was clean. The bed was clean. The sheets and comforter were clean. There was a odor in the room. The carpet needs to be steam cleaned. We sprayed air freshener in the room and it was fine. The hotel staff were friendly and helpful. We had to pay a $15 resort fee per night We had to attend a timeshare presentation. We were taken to breakfast at 9:30 then showed a resort, only the front entr... Read more
Submitted on 03-08-2016
I stayed there 17july 23jly it was OK and I love the location Publix Ross department store are close by it has a clean pool and a bar. You get breakfast in the mornings . the staff is pleasant and rates are affordable with a 100 USD deposit u get back when u book out .
Submitted on 05-08-2016
We had to do the usual time share runaround that requires us to stay here. It's better this time around . At least I don't feel like my life is in jeopardy. The restaurant is absolutely crap. Everything over cooked. Chicken black, Maduros black. Dirty restaurant. At least the servers are nice.
from Cleveland, Tennessee
Submitted on 07-08-2016
The front desk was nice. The hallway and room were smelly and dingy. I was very discouraged about the stay here. We moved to another hotel in town. About the only redeeming factor of this hotel was the restaurant. The food and service was very good. I would not recommend any one to stay here.
from Girardville, Pennsylvania
Submitted on 08-08-2016
Place is old. Room was just OK. Towel rack was falling off the wall. Carpet was wet from where rain was leaking in the window. Shower head was loose and only would point down at base of tub. Bed was hard. Buffet choices that were offered in restaurant were rather gross. Drinks at the cabaña bar at the pool were overpriced. We only stayed here because this was the hotel that was part of the package of our cruise package. Would never stay here on my own.
from Georgetown, South Carolina
Submitted on 08-08-2016
If you like that '70's feel and don't mind mold growing in your shower, then by all means, stay here. We are used to much nicer digs than these, so we are not impressed at all. We have to stay here as a part of a cruise package hubby purchased for us a year and a half ago. First, when we arrived, we checked into the welcome center, which was fine. The reps there are friendly and helpful. The staff at the hotel desk are not so much. There were four people there, but Khristopher was the one who ... Read more
from Fort Lauderdale, Florida
Submitted on 09-08-2016
They have no shuttle bus to take you to the major mall. They rather cater to just cruise ships. The hall way smells like mold, the out side of the building has rust all over the place. They don't honor any type of corporate discounts. Saying they don't have to accept it. They charge for a microwave and charge for a mini frig. The bathroom has an odour that after cleaning it it still smells
from Orlando, Florida
Submitted on 11-08-2016
Ramada is good place to stay for the price. The parking lot seems very busy. The internet not working. TV has only some channels but does have CNN and FOX News
Submitted on 13-08-2016
Ok, the hotel is dated. We get that. But, the whole place needs a deep clean. The room was clean, the air conditioning was loud, but it worked. The WiFi worked, and seemed decent in terms of speed. The food was terrible. We had free coupons for their buffet, and after trying it, we made a point of not eating there for lunch or dinner. The breakfast wasn't bad, but the lunch and dinner was not what I would want while on vacation. The pool however was the redeeming factor of the hotel. It... Read more
from Chesapeake, Virginia
Submitted on 14-08-2016
Absolutely horrible stay - carpets stayed wet, wifi never worked, rooms/hallways were nasty, food was horrible, and we were served in plastic solo cups! Tiki bar at the pool was the only draw. Located in a really bad part of town and too dangerous to venture out with kids at night.
from Caribbean
Submitted on 14-08-2016
This hotel is located close to the bus stop and this makes it easy to get around. My stay was good. One problem was that whenever it rains the water comes through the AC and wets the carpet which cause a foul odor. I also miss having fruits at breakfast. There also need to be more breakfast options. The same food items were served everyday. Overall, the hotel is clean and very inviting and the staff was very friendly and helpful.
from Lauderdale by the Sea, Florida
Submitted on 04-09-2016
The room was comfortable with tea and coffee making facilities. However I couldn't open the window to get fresh air.
from Montreal, Quebec, Canada
Submitted on 05-09-2016
Best part of the hotel is the lobby... Corridor: Smelly, old Room: Loud A/C Washroom: Black mold in the shower Beds: not comfortable Gym: 2 or 3 Cardio machines (that's it!) and a pool Food: although was free...we chose to eat out (imagine that!) Environment: For a non-Smoking hotel, it wreaked of cigarettes (and pot). Overall: Very poor hotel, although the beds seemed clean, we never felt like it. Recommendation: No
from New York City, New York
Submitted on 06-09-2016
There was no microwave and fridge in this hotel, I check-in the evening and when it was dinner time for my three year old son, I was told I had to rent a microwave for $10 a day. I decided to rent the microwave and there was no one to bring it to my room so my son had to eat cold food.
Submitted on 06-09-2016
The good service and attitudes compensates the lack of maintenance on this property. On the good side: Common areas, pool area OK Service OK Food OK Now on the negatives: Internet access is terrible/does not work All elevator permits are expired AC in the rooms can't compensate for heat/humidity in FL
from Los Angeles, California
Submitted on 06-09-2016
This was part of our Fort Lauderdale-Cruise-Bahamas vacation package I got suckered into but did extensive research before going so my expectations were very low going in. I was pretty nervous about this trip due to all the negative reviews, but it ended up being one of the best trips, I traveled with 3 friends and we had an amazing time. My motto is its not about where you travel to but who you travel with that could really make or break your trip. We started our trip by picking up our car rent... Read more
from Boynton Beach, Florida
Submitted on 10-09-2016
We noticed that it was very quite and slept well through the night. It was a great bed and pillows were soft. Everything was clean and satisfactory. The TV had a limited number of channels and the shower was not easy to guage to get hot water, actually it was oppositewhat it indicated but the bath was finally good after I found that out.
Submitted on 10-09-2016
booked for a double queen room, got a one bed room. they claimed no extra rooms... carpet is dirty with some oil on most of the door way, room smells moldy. It does not look clean at all. Dark room made you feel even more depressed.
from Germantown, Maryland
Submitted on 12-09-2016
My mom got sucked into one of those so-called-free-cruise deals and I went with her. This was the first property we stayed in. While it was a far cry from the 4-Star beach hotel she was promised, it wasn't the worst place in the world to stay (trust me, I've been some crazy places). It's basic. No frills. No bellboys. No fancy bar. There's an okay pool area. Frankly, our room was cleaner than some I've stayed in at high-end properties. So, If you can muster up the courage to show up and ... Read more
from Burt Lake, Michigan
Submitted on 12-09-2016
I really don't enjoy writing a bad review. However, there is not any other way to write about this place and be honest about it at the same time. We stayed there as part of one of those "free" cruise+hotel+car rental promotions. We won't make that mistake again. The place is old. It smells. The rooms have peeling paint, chunks are missing from the dry-wall, and the carpet was so old and the dirt so ground in that when we walked barefoot from the living area into the tiled bathroom, first... Read more
from Dallas, Texas
Submitted on 13-09-2016
Nice stay the rooms where big and clean the food is very good they have a really good chief i got to meet him during my stay he very nice and he can really cook i really enjoyed the barbacue on weds wish i was there now the pool area is very nice and i loved the hot tub while i was there i got a manicure for 10 bucks she did a really i went back again and got it done again on my last stay the staff is very friendly and helpful i do recommend this hotel
from Moreno Valley, California
Submitted on 15-09-2016
The food is not to good... They charge tips on your bill then expected a tip.. Food no variety....Always cake or little pastry. Not that good.
from Lanham, Maryland
Submitted on 20-09-2016
Really clean rooms, great breakfast and very professional staff. Would recommend this hotel to all of my friends
from Mississauga
Submitted on 27-09-2016
We stayed one night on our way back to Toronto after staying in a resort for 6 days. The location is close to shopping malls, gas stations and restaurants. The breakfast was very good with scramble eggs, ham, biscuits, muffins and cereals. They served hot tea and coffee at the table. Service is excellent. The check in and check out was very efficient. We will be back again..
Submitted on 29-09-2016
Visited as part of a tour package. Location pretty far from the beach!that was a letdown. Also, you must travel 30minutes away to hear the vacation timeshare offer. Was told it would take 2 hours, it was 5 hours long! We had a man try getting in our room on 3 different occasions! It sounded like the same person, the first time he actually got the door opened! I had the safety latch on, and that prevented him from entering. A few hours later, I heard my door handle move and then I heard wh... Read more
from Smithton, Missouri
Submitted on 29-09-2016
We were told by concierge that he would take care of a Late Departure if we took their resort tour. Upon returning from the tour, we found items were missing from our room. I was informed by the front desk that it way MY fault that I had not told them of a late departure. Upon the second contact with her she wouldn't even talk to me. To put it bluntly, she was very rude to me and other customers.
from frederick, md
Submitted on 01-10-2016
Our stay was very nice, Quiet room and clean. Only issue was the internet did not work - and we were too tired and the hour was too late to report it to the staff. Staff was very nice and efficient. We would certainly stay here again if we do another trip south.
from Tampa
Submitted on 03-10-2016
Please do not go to this hotel, It is set in an unsafe area of ft Lauderdale. When we arrived , we were greeted by homeless people walking in and out of lobby, the lobby seemed nice but as soon as we left the lobby , we were greeted by a smell of mold and urine, our room seemed clean but very old, I never walked without shoes, our view was a run down Trailor park. The only saving grace on looks alone was the pool area. The bartender was very nice and the drinks good. But, I would never go in the... Read more
Submitted on 04-10-2016
Pros: Free Breakfast, Great Location, Wifi Cons: No free Local Calls, unfriendly staff The hotel does need a bit of updating, however the environment was very clean. The staff was extremely unfriendly with the exception of the house keeping staff. I tried to make a local call to order a pizza but was told by guest services that it would be an additional $25 deposit. I had a horrible experience when I made the decision to have breakfast in the restaurant , I stood at the desk for about 2mins wai... Read more
from Four Corners, Florida
Submitted on 04-10-2016
There's was refrigerator and microwave in the room we ask for one and we had was to pay for the refrigerator
from St.petersburg, Florida
Submitted on 07-10-2016
My room had baby roaches in it and the employees at the desk some are just very rude to customers
from Miami, Florida
Submitted on 09-10-2016
I booked two nights and when I wanted to extend my stay the computers were down. The next morning they booked my room to someone else and were fully booked when I asked to extend. After explaining my situation to three different front desk reps, one of them finally extended my stay in the same room. Ended up staying a total of 6 nights but they don't make it easy
Submitted on 09-10-2016
Well the neighborhood was completely sketchy but the room was clean and OK for the 1 night we were there. The girls at the front desk were very nice. It took awhile for our security deposit to be refunded. I would not stay there again.
from Phoenix, Arizona
Submitted on 09-10-2016
I would like to give this hotel a better review based on first impressions when you walk in. Front desk and lobby is very welcoming and professional. Probably one of my best check ins and even a welcome call was waiting when I got to the room. Room was comfy and clean, outdated but clean .... but hallway reeked of weed and I went outside twice and at any given time tons of people just hanging out in the parking lot and again walked through two clouds of weed there and back .... this needs to ... Read more
from Melbourne, Australia
Submitted on 17-10-2016
We arrived here at 11pm at night after 25 hours of traveling from Australia. The staff were pretty disinterested in assisting us to understand what we needed to do with respect to our holiday package. I left my Passport in the Welcome Centre bot no one would help me to unlock the place for me to retrieve it. The cleaner on night duty was terrific and did everything he could to assist. The breakfast is terrible. Eggs are made of powder or liquid eggs and tasted terrible. There were no other suita... Read more
Submitted on 18-10-2016
I had on the worst hotel experience in this place. If you are traveling for business , please stay away. First and foremost, the WiFI is an embarrassment, it is weak, slow and you never stay connected for more than a few minutes at the time. Also if you are business person and have very little time to waste, you might have to forego the breakfast.. It is buffet style low quality and they offer no option for take away or on the go.. so if you don't waste your time sitting there.. you are out of l... Read more
from Bronx, New York
Submitted on 18-10-2016
had to wait 20 mins to check in, because the 2 mamas were discussing their nails and weaves. and boy do they have a freaking attitude DO NOT INTERRUPT!! they give me the room keys got all the up to 5th floor cards don't work, had to come all the way down, they said don't keep it with the phones...DUH I know that