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Hampton Inn Ft. Lauderdale-City Center

Fort Lauderdale, FL, US (FLL)

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Hampton Inn Ft. Lauderdale-City Center
250 North Andrews Avenue, Fort Lauderdale, FL US 33301

welcome to the Hampton Inn Ft. Lauderdale-City Center/Downtown. See how Fort Lauderdale has evolved from a college town into a sophisticated, family-friendly beachside paradise. The Hampton Inn® hotel in Ft. Lauderdale-City Center/Downtown, located just blocks from the Las Olas Riverfront, also offers easy access to Port Everglades and the Fort Lauderdale/Hollywood International Airport. One thing that has never changed is the beauty of the Fort Lauderdale beaches-over seven miles of gorgeous coastline within minutes of our hotel in Fort Lauderdale. Head out for boating, wind surfing, and even diving to observe tropical undersea life, sunken ships and coral reefs. Check out the award-winning wavewall, the Las Olas Marina and the Fort Lauderdale Aquatics Center, then stroll along the beachfront promenade for a charming array of shops and restaurants. See why the city is known as the "Venice of America," with its 165 miles of local waterways. Our Fort Lauderdale hotel is only steps from the Fort Lauderdale Riverwalk, linking the historic district to the arts & science district with a path of lush, tropical scenery. Remember, the team at our hotel in Fort Lauderdale is always ready with friendly advice on enjoying this diverse beachside metropolis. services & amenities Here at the Hampton Inn Ft. Lauderdale-City Center/Downtown, we're passionate about taking good care of you. That's why we offer a broad range of services and amenities to make your stay exceptional. Whether you're planning a corporate meeting or need accommodations for a family reunion or your child's sporting group, we're delighted to offer you easy planning and booking tools to make the process quick and organized.* Meetings & Events * Local Restaurant Guide

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1047 reviews
from Cincinnati, Ohio
Submitted on 11-05-2016
I have stayed here three times now and never had any problem. The hotel is always clean, comfortable and the staff is welcoming. A great value when you want to be downtown or near Wilton Manors. The hotel is starting to show its age and would benefit from a little facelift but it is always clean and in good condition.
from Buenos Aires, Argentina
Submitted on 14-05-2016
The property was clean. Marcus at the front desk was great during check in. Fast. Check out was seamless as well. It was a nice, central location and conveniently located as well. Overall we enjoyed our stay and have no complaints.
from Las Vegas, Nevada
Submitted on 17-05-2016
Stayed here a couple of days prior to cruise. We loved it! It was clean & comfortable with helpful, responsive staff. Close to walk to a trolley stop and only $1.00 per person to ride the trolley to the beach. Had a great time!
from Paducah, Kentucky
Submitted on 17-05-2016
We spent a day exploring Ft. Lauderdale before leaving on our cruise. This hotel offered everything we needed: courteous and helpful staff, clean comfortable room, free great hot breakfast, shuttle available to Port Everglades, close proximity to some attractions such as the Art museum. Also, the front desk attendant suggested a shuttle service to see the Everglades. She took the deposit and called for us. She also made other suggestions including the Air and Water Show down on the beach. (W... Read more
from Naples, Florida, United States
Submitted on 22-05-2016
Had a wonderful weekend in Fort Lauderdale thanks to the kindness and expertise of the staff at this hotel! The location was outstanding and the service was wonderful. They even have a van that will transport you to the restaurants and cultural sites in the area.
from Fort Lauderdale, Florida
Submitted on 23-05-2016
I've been staying here for quite awhile on trips for work. Since the new management/ownership took over, the service has been awful. 5 out of the last 6 times I've been here the cable/tv hasn't worked which has resulted in me moving rooms late in the evening after I've unpacked. The front desk staff are short and not helpful. We used to get a coupon for a free drink at the bar, they got rid of that. They used to offer cookies and water upon arrival, they quit offering that. There were 3 bugs in ... Read more
from Fort Lauderdale, Florida
Submitted on 28-05-2016
We stayed here for about a week. Room was comfortable and clean and relatively quiet. Room would be really cold during the day and then get hot at night. As always love the neutrogena bath products!! Our microwave stopped working halfway through the stay (didn't really need it, so we didn't bring it up with anyone) and the tv worked great except the only channel that didn't go through was animal planet so don't plan on watching any river monster marathons. Breakfast staff is very kind and alway... Read more
from Ft Lauderdale, United States
Submitted on 29-05-2016
This motel offers a safe place to sleep and a forgettable dining experience they call breakfast. It is in walking distance to the International Crew Training facility but if one is driving, there must be better options.
from Bogota, Colombia
Submitted on 02-06-2016
I usually stay in Hampton Inn hotels but this one was a bit different. The building is old, although rooms looked as if they had been remodeled not long ago. Furniture was ok and the bathroom was very nice. But still I didn't feel like I was staying in a Hampton inn. The place they have for breakfast is way too small, things run out and they take forever to bring new ones. During the weekend it was too crowed. The pool area is not the best, located in downtown I guess this is not a hotel for su... Read more
from Orlando, Florida
Submitted on 15-06-2016
The staff was amazing the location was good not far from the beach and loved how secured the hotel is you need your room key to get passed the second floor and also need your room key to access the parking lot. I would recommend this hotel and I would stay there again if I go back to that area
from Spring Hill
Submitted on 16-06-2016
Helped me find a parking area for my large van. Welcomed me and was very helpful getting my things to my room. Breakfast was good, on time, and hot. I had a good view looking out my window and room was nice and cool and clean when I got there.
Submitted on 18-06-2016
This is my second stay in this hotel and I am amazed with the courtesy of the staff - especially the front desk. Ms. Fatima has been f a n t a s t i c and made my stay memorable - she's always smiling (like she means it :)), she always goes that extra mile to help you out and make you feel how while away from home! Hotel is clean, managers are great, location is excellent - you have to come visit!
from Savannah, Georgia
Submitted on 18-06-2016
We were doing a cruise out of Ft. Lauderdale on April 23. We decided to come a day early and booked an Xtra night. By error my wife had also booked a room at another Hampton Inn and was supposed to have cancelled it earlier. We had three rooms rented as my brother and sister were also staying at Los Olas. Well my wife cancelled the Los Olas and and we ended up at the other Hampton Inn. My wife is still recovering from cancer and was all sorts of upset. She was as upset as I have ever seen her. W... Read more
from Nashville, Tennessee
Submitted on 21-06-2016
This location was very convenient for my purpose. It was near all the convenient shopping areas and especially the beach. Only downside was the amount of room to park inside the parking garage, it was a little tighter fitting then most garages.
from Fort Lauderdale, Florida
Submitted on 25-06-2016
This a great Hampton Inn, but not so good area. . Very clean, great staff and a nice pool. . And the beds are great to! Downtown Las Olas, is nice for shopping and dining as well. Oh and Hampton will provide a shuttle which you'll definitely need unless you have your own vehicle.
from Tallahassee, United States
Submitted on 27-06-2016
Warm, welcoming staff, clean comfortable rooms. Security is also good as you need a room key to access the room floors on the elevator or to enter the hotel from the parking lot. It was great to have a portable table that I could use to work, or use it to eat while watching TV. The only challenge is the parking lot that requires a couple sharp turns on the ramp.
from Arlington, Virginia
Submitted on 28-06-2016
I have stayed at Hilton chain hotels all over the USA for more than 20 years, many of them part of the Hampton Inn chain. This was thew worst stay and experience I have ever had. I booked and paid for two non-smoking rooms 6 months in advance. The staff at this hotel felt that they could pass off a room that was rank with smoke as a non-smoking room by simply shampooing the carpets. The staff were completely inept at trying to manage the problem. It was 1:30am before we had some sort of resoluti... Read more
from Dallas, Texas
Submitted on 28-06-2016
My husband and I enjoyed the stay at this hotel. We were welcomed by friendly staff, good location, and a clean facility. Everyone was helpful and the hot breakfast was wonderful. We would definitely here again.
from Naples, Florida
Submitted on 02-07-2016
Hotel is undergoing much needed renovation. Not in a great area. There are better hotels nearby. Stayed at Riverside the next night. It was outstanding. Shower was in poor condition. Not sure I'd stay here after renovation but surly not during
from Tequesta
Submitted on 03-07-2016
Despite ongoing renovations, the hotel is already very nice. Loved the secured and gated parking, even for the additional fee, it was worth it. Rooms are large, clean and cool, breakfast is excellent and the staff extremely nice. The hotel is away from city traffic and beach noise, yet close enough to both city and beach to make it a good choice for a vacation stay.
Submitted on 05-07-2016
We stayed here for our honeymoon, and we really liked the hotel. The breakfast was the best I`ve ever had in the US! The staff was really helpful and polite, and the room was clean. But the neighborhood wasn`t that good. Many homeless people, and one of them was really scary and threatening. But I would stay at this hotel again, I just wouldn`t walk outside after dark, but rent a car instead.
from Orlando, United States
Submitted on 06-07-2016
I often travel through the greater Miami area on business. This hotel has a great proximity to Ft. Lauderdale airport. It is a very clean hotel, with a great price considering that it is the height of the summer travel season. I highly recommend this hotel for either a short business trip and/or a family stay.
from San Mateo, CA, United States
Submitted on 06-07-2016
I want to preface this review with compliments to the staff for being kind, attentive and helpful. However, this hotel is definitely not worth the price or your time for a stay. They are undergoing construction (even more of a reason to not stay there now) but may be worth reconsidering in the future. We booked a room with two queen beds, nonsmoking, on Fourth of July evening anticipating an early departure to the airport and were excited to come visit downtown Ft Lauderdale but sorely disapp... Read more
Submitted on 10-07-2016
This older HI is currently undergoing renovation. Fortunately the construction has minimal impact on guests. Although the property is older, it is in a good state of repair and all of the usual HI amenities are provided uninterrupted. Rooms are fine: clean and comfortable. Typical HI breakfast buffet, served on the second floor atrium. Rooftop pool area is pleasant, although could use some shade. Parking is a reasonable $12/night, but garage is cramped with some hair raising turns and clos... Read more
from quincy, United States
Submitted on 11-07-2016
We chose this hotel because it is close to downtown and the beach, but not in direct heavy traffic. From our check in to our check out was smooth and easy. Considering that there was non-stop renovation going on, the hotel was clean, efficient, and provided topnotch service.
from West Midlands, United Kingdom
Submitted on 12-07-2016
The staff are lovely and the hotel is close to the airport which was convenient for us however this is not a hotel that I would choose to stay in again. The area around the hotel leaves a lot to be desired and as a female i would not feel safe alone. Whilst the hotel is clean, it could do with a lot of renovation (which I believe is going to be happening as per some signs that were around). The breakfast is very limited with not a lot of seating so if you go at a busy period you may not have a... Read more
from New York
Submitted on 12-07-2016
I loved this hotel. The location is very convenient and the staff were great. The shuttle drivers were extra accommodating and went out of their way to ferry me around. In addition I could walk to Las Olas and to the city bus for shopping.
from Homestead, Florida
Submitted on 12-07-2016
Clean room, but hotel was under renovations. We were awakened by all kinds of noise at 8 a.m. Also, I was charged to park in the garage, but the security gate wasn't working, meaning anyone could get in. It was very hot in the hallways and the room smelled musty.
from Johns Creek, Georgia
Submitted on 15-07-2016
I stayed here with my wife to spend a couple of days on Las Olas Blvd. The hotel is a nice hotel that is 5-6 blocks from the beginning of the Las Olas action. It's not a bad walk but the hotel also has a courtesy vehicle that will drive you over there and pick you up. Ususally no more than a 15/20 minute wait to take this vehicle. You stay here because it is convenient and it is affordable. We were staying in an off month (June) so the rates were particularly low for Ft. Lauderdale. The roo... Read more
Submitted on 16-07-2016
Decided to go to this location because of the distance from the airport. The front desk was very nice and helpful but my room was a nightmare. I checked into my room and there was construction noise right above my head. Then the sink was stopped up. Moved to a different room and more construction noise. I didn't know this prior to arriving. However, the construction did stop around 5 or 6 so that was a plus. There is breakfast (which I didn't get a chance to eat), whirlpool, pool, and the loca... Read more
from The Villages, FL
Submitted on 20-07-2016
Nice hotel, easy to find and great location to park & stay. We used them before a cruise (check out their packages). Easy walk or take the free trolley to Old Town for a good meal & nice walk. Liked the secure covered parking garage .. only accessible with a room key.
from Louisville, United States
Submitted on 21-07-2016
The hotel is a peace of mind. The rooms are nice with fluffy pillows and clean linen. The pool and bar area is great. The breakfast was a money saver. It's not a continental breakfast, but a full healthy one. The staff is courteous, nice and friendly. They were always helpful. The hotel is in walking distance, but also a few blocks away to separate from the fun life.
from Providence, United States
Submitted on 22-07-2016
Great hotel in an awesome location. There is a shuttle that will take you to Las Olas Blvd which is full of shops and delicious restaurants! The staff is pretty knowledgeable of the area and gave us great recommendations for things to do and other places to go. Housekeeping was awesome and kept our room clean and organized. Great outdoor pool as well!
Submitted on 24-07-2016
The location is awesome with so many restaurants and clubs around Los Olas. The parking garage lanes are small to maneuver especially if you are tired, or had one too many drinks??????. The room was clean and had a fridge, microwave, safe. I will definitely be back, the only negative impact was the double beds, we wanted a king-size.
from Hamilton Parish, Bermuda
Submitted on 25-07-2016
I enjoyed my stay. We stayed there a few nights before we set sail to get married. Everyone was helpful and the breakfast was delicious. They had renovating going on, but that was doing the day. The rooms were clean. They made the days before my wedding a pleasant one.
Submitted on 25-07-2016
Whatever you think of when you envision a Hampton Inn, this isn't it. They have a display in the lobby touting their upcoming rennovation (some of which is underway), but in the meantime it's a run down, shabby property. That alone would not have merited a negative review, but they have a terrible problem with lack of cleanliness, including reusing sheets from one guest to the next without washing them. (Don't ask how I know, but it was pretty disgusting.)
from Willingboro
Submitted on 27-07-2016
Stayed for Family Reunion with blocked rooms, but had everyone scattered on different floors. Workers outside window. Jacuzzi dirty no water in it. Took three phone calls to get hot water in shower Breakfast was the best part of the stay.
from Tampa, Florida
Submitted on 01-08-2016
We stayed 2 nights through the weekend. The room was clean and comfortable. Location was our deciding factor as it was within walking distance to our event. It was a 10 minute drive to the beach. The Las Olas area is 5 minutes away. There is a CVS just down the road and a Publix a little further south, by the museum. Breakfast is available. Nothing special but the coffee is decent. Loud during the morning due to the renovations but we weren't staying during the day so it was really wasn't much ... Read more
Submitted on 04-08-2016
We had a red eye out of ft Lauderdale airport after a stay in key west. We came in the afternoon before, walked around the stores and galleries of Las Olas, and were very impressed with the renovation in our room. Clean, spacious, comfortable, and quiet!
from Jacksonville, Florida
Submitted on 05-08-2016
I don't appreciate having to pay a parking fee when one of the parking levels wasn't even available which made finding a parking space challenging after being on road with three small children. Tell your customers upfront about parking fee
from Saskatoon, Canada
Submitted on 05-08-2016
This hotel is an average Hampton Inn. Close to Los Olas and the Riverwalk. If you wish to go further afield you will need transport. It was under renovation when we were there but the noise was during the day and we were out so were not inconvienced. Staff was friendly and unobstrusive. Laundry facilities were useable. The area around the hotel is a bit derelict but we were not overly bothered by panhandlers. Was a bit disappointed by Los Olas Blvd as a whole. So many empty spaces where business... Read more
Submitted on 09-08-2016
The room was very clean and the stay was very nice. The only problems I may have had was the parking, it was a small space to drive a full size truck into. But considering it was being worked on. So all in all I had a very nice stay, and it was close to the clubs down town if you wanted to go there.
from S��?D
Submitted on 15-08-2016
Great overall hotel. I will say there was a train very close by that ran regularily but not enough to really bother me. Had a newly renovated room that was perfect. Used the hotel shuttle to the airport and the driver was great and on time. I did have to ask for a blow dryer and after waiting for 1.5 hours I called again before it was then immediately brought up. Small issue but overall great and friendly staff!
from Glasgow, United Kingdom
Submitted on 17-08-2016
I stayed at the above hotel for one night on my way back from Key West to Orlando. The hotel was getting a makeover when we were there, in fact we were the first guests in the room since it had been renovated. The room, as you would expect was in excellent condition. It had everything needed; shower over bath, comfy beds, free WiFi etc. Breakfast was included in our price and was very enjoyable. Staff were friendly and helpful, car parking was around: $12 Per night. The hotel was very clo... Read more
from Aurora, Illinois
Submitted on 17-08-2016
Staff was excellent!! Pool disgusting! roaches!! Pillows rock hard! Room view was homeless people using street as washroom!!! Never again!! Disappointed in the Hilton Brand!! Will not recommend!! should not bother renovating will not help!!!
from Atlanta, Georgia
Submitted on 29-08-2016
I drove from Atlanta to Fort Lauderdale on 8/22/16 and a 9 hour drive turned into 12. I arrived at 1:45 am. The front desk clerk was warm and welcoming, and very fast. she made check in a breeze and was supper peppy. Love this hotel and would recommend it to anyone. Event under construction, I was not disturbed, and the new upgrades are beautiful.
from Jackonville, United States
Submitted on 30-08-2016
Room was great ,you can smell everything new . Employees nice and smiley .The lobby and itself the hotel under renovation ,but still everything ready for guest. Thank you for the great update :-) Breakfast also had great selection from cold to hot type.
from Saint Augustine, Florida
Submitted on 01-09-2016
When I arrived at this hotel after midnight the lobby was clearly under renovations (in fairness my assistant had warned me about this when she made the reservation). The desk clerk was incredibly personable and sincerely apologized for the condition of the hotel. The room itself had already been renovated and it was clean, modern, and efficient. I particularly appreciated the ample power sources near the desk and dresser. It may be a pet peeve but it makes me a little crazy when I can't find ... Read more
from Atlanta, Georgia
Submitted on 02-09-2016
Awesome staff willing to help you. Hotel is good. Convenient to business dealings. Courteous van to Shops and shopping. Hotel is going through renovations but everyone is courteous and the rooms are great.
from bergenfield, United States
Submitted on 05-09-2016
We stayed at this hotel the night before we were going on a cruise with the entire family. The staff was very friendly and helpful towards our group of 18 people. They arranged all of the transportation from the airport as well as the cruise, and accommodated us very well. We felt like we were at home: the rooms were comfortable, the bathrooms were clean, and the breakfast was delicious. I strongly recommend this hotel to everyone, and if I come back to Fort Lauderdale, I will be sure to stay he... Read more
from Garysburg, North Carolina
Submitted on 10-09-2016
Awesome staff and beautiful upgraded room even though they're renovating. We definitely will come back! Dee and Aida did a great job with breakfast. They made my husband and I feel right at home. We had a great stay!
from San Juan, Puerto Rico
Submitted on 11-09-2016
Hotel under contruction. But very good service. All tbe staff specialy Fatima from the front desk. She was great during my stay and at the check out. I will stay next year to see the complety renovation.
from Orlando, Florida
Submitted on 16-09-2016
Just checked out of this Hampton Inn today. I spent 4 nights here while I was in town for a business trip. I typically love Hampton Inn's, but this one was not up to par. Let me start by saying the entire hotel is under construction. However, this only caused minor annoyances. The hotel does not appear to be in a great area. Driving in after getting off I95 seemed particularly shady. The parking garage was difficult to maneuver. There were bridges from the parking lot to the various floors (1-4)... Read more
Submitted on 15-09-2016
This hotel is great, stay here on all my visit to the Fort Lauderdale area, its close to the port and what a great shopping area, great restaurant-if you are driving its a breeze to get around to the shopping areas
from Las Vegas
Submitted on 17-09-2016
This is a regular Hampton Inn with everything you always expect, except, they are going through a remodeling (Sept. 2016) and some area are under construction. The issue for us was the hotel is very close to the train tracks. There were trains going past the hotel most of the night and early in the morning. If you are a light sleeper you will hear trains all night.
Submitted on 17-09-2016
We stayed here the night before our cruise. Part of the hotel is being renovated. No air conditioning in the halls and very noisy. Purchased a few things in their snack store. Outrageously expensive. However the staff was friendly and accommodating. Free shuttles to restaurants and to the port. Also free parking while we are away. Will probably be very nice once the construction is complete.
Submitted on 18-09-2016
AMAZING!!!!!!! From the moment we entered, we were greeted with a pleasant smile. The hospitality is top notch. THE ROOM It is comfortable, everything about it. THE FREE SHUTTLE SERVICE I was blown away by that, it is free shuttle service within a one mile reach!!!!!! Pretty much everything is close by! BREAKFAST AMAZING STAFF: SUPERB INGA, MARCUS, DAVID, UFIMA(forgive me if it's spelt incorrect) from front desk THE CLEANING LADY ON FLOOR 6 AWESOME SHUTTLE DRIVERS SPRINGER (THE MAN) ... Read more
from Elizabethtown, Kentucky
Submitted on 21-09-2016
I stayed here before and the service was ok, they are under construction and when I came back they was still under construction, which wasn't a problem for me..the issue I had was the noise not with the construction but the damn guest..I was on the 7th floor and I guess I had some young kids on the same floor as me and the halls really late around 12am to 2pm making all kinds of noise then to top it off someone from the front called me at 11pm trying to get my credit card info when I refuse and ... Read more
from State College, PA
Submitted on 21-09-2016
Checked in to this hotel to be near the airport on the last night of a "girls vacation." Lobby and many floors of the hotel are under MAJOR remodel. Looks like it will be really nice when completed. Checked in then waited 10 minutes for an elevator, because they were tied up with workers carting down large trash cans of garbage. (apparently no service elevators). Not a deal breaker. Get to the room and the air conditioning unit is pulled apart and the front cover is on the floor and no air ... Read more
from Philadelphia, Pennsylvania
Submitted on 21-09-2016
The place is under renovation, the desk service was great. They gave us an oversized room on the first floor, twin king sized beds. Thai place across the street, very good food. 3:45 wake up call was on time ... Flying into Barbados. Though our sty was just a few hours, it was a good experience
from Jacksonville, Florida
Submitted on 24-09-2016
You always hate to get surprises when you arrive at your hotel for the evening. I was traveling on business, and arrived early evening to the sound of saws and hammers. The staff, however, were as friendly as they could be. They had no control about the environment. At least my room was updated, but there was no AC in the hallway. The breakfast was mediocre at best. I will be interested to visit the hotel after the renovations are complete.
from Arlington, Virginia
Submitted on 25-09-2016
Stayed here two nights a couple of weeks ago. The hotel is under extensive renovation, so it's perhaps unfair to review it at this time. A bit off the beaten path in terms of nightlife, but they offer free shuttle service to popular restaurants such as those on Las Olas Blvd. Buffet breakfast was good but not exceptional. My room was clean, although the corridors were rather dirty, perhaps due to the renovation. One of the elevators had a malfunctioning room key reader, which was frustratin... Read more
from St. Thomas
Submitted on 25-09-2016
Usually love Hampton Inn; however, would have appreciated knowing that they were remodeling this particular one so that we could choose another nearby Hampton. The noise kept us up and there was construction/dust everywhere. Staff, however, was extremely helpful and room was nice. Would stay again, after construction is completed.
from Toronto, Ontario, Canada
Submitted on 27-09-2016
We got a good deal here possibly due to the renos. Where we stayed there were no issues. Great updated rooms and staff. The free breakfast was basic, but met expectations. The fun surprise was the free shuttle to the bars. Amazing location as well.
from Tampa, Florida
Submitted on 28-09-2016
On the edge of the bad part of town. Don't expect a view. Unsavory characters roaming the street. The staff was excellent. Rooms were nice and clean. If you choose not to pay for using their secured parking garage and your car ends up missing don't be surprised. No valet parking and no room service. Take out menus for 4 pizza joints and 1 Chinese you have to go to front desk to order. Renovations are going on so don't plan on sleeping in.
from Jacksonville, Florida, United States
Submitted on 01-10-2016
The hotel is under renovations and we knew that in advance, however not all information was adequately disclosed. For example, when asked in advance if the restaurant was open we were told that it was, but really, food was available if you called in delivery. The bar was not open either. The signs all said the pool was available, but we were not permitted to go out there, even though we just wanted to sit out on the lounge chairs and not swim. The neighborhood is a little run down, so we did... Read more
Submitted on 01-10-2016
They charged the wrong card....they we charges we weren't informed of..we were told the money would take days to go back on...the receptionist hung up on us numerous times after we left and was trying to follow up on our funds..then we were threatened with cops.
from Union City, New Jersey
Submitted on 15-10-2016
The hotel is nice.the shuttle to market&airport is good to have. Yes they take you to a market and wait for you all for free! Rooms and staff is nice. CONS: hotel is renovating. NO PLACE TO SIT IN SMALL LOBBY WITH A TABLE TO DRINK OR BE ON YOUR TABLET. You can walk to restaurant in ten minutes. PROS: nice complimentary breakfast. Airport shuttle. Market shuttle. Friendly front staff.nice pool area.but small efficient workout room.BUS STATION ACROSS STREET AND TROLLEY RIGHT THERE. YOU CAN GO ANY... Read more
Submitted on 15-10-2016
Very profesional and friendly staff. We were on our honeymoon and had to encounter Mr. Matthew aka hurricane Matthew but we got lucky and only had some rain. The staff made all the the necesarry arrangements to make us feel safe!
from New Albany, Indiana
Submitted on 15-10-2016
Thanks for the availability. Nice lobby. Breakfast available and good. Rooms seemed clean except for the dirty sock found under the chair. Pool was clean and accessible. Within walking distance to a large variety of good options.
from Sarasota, FL
Submitted on 17-10-2016
my room was clean, quiet and comfortable. The king-size bed with extra pillows allowed for a good night's sleep. Nice view of downtown Ft Lauderdale from the upper levels of the hotel. A hot breakfast was included and was good. There is a charge to park your vehicle in the parking garage, which I didn't fully understand. I would prefer to have the parking fees included in the room rate. Otherwise, this was a great stay!
from Tucson, Arizona
Submitted on 17-10-2016
I stayed in a newly remodeled room and found it comfortable. I could tell that the results of this project were going to be a great improvement. There was some parking inconvenience, but easily overlooked. Just a 'head's up,' about my check-out experience. The room rate I had reserved for was changed on my checkout bill and was increased by $40.00/night. Normally, I don't examine too closely the bill that is slid under the door, but for a 4 night stay, I did notice the additional $160! T... Read more
from groton ny
Submitted on 18-10-2016
Everything was Super. The front desk with Veronica and Fatima. They could not have been more helpful. Its nice to stay somewhere where you are treated so well ! This Hotel is close to everything. Thank you again for a very nice stay !!!
from Stuart, Florida
Submitted on 18-10-2016
Hampton Inn beds are so comfy. The front desk staff were very friendly and worked very hard to was nice to see young people take their jobs seriously and really provide customer service. It is also nice that they provide a shuttle to almost anywhere close by
from Las Vegas, Nevada
Submitted on 19-10-2016
I didn't get to see much of the hotel because I wasn't there long. However, I can say that the room was very clean and the bed was comfortable. The shower was very nice with the shower head being high enough for a person of 6 foot 4inches to fit without having to duck. The staff was friendly and accommodating. And the hotel is only a 5 minute ride from the cruise port.