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Doubletree Hotel Sunrise / Sawgrass Mills

Fort Lauderdale, FL, US (FLL)

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Based on 2026 reviews
Doubletree Hotel Sunrise/Sawgrass Mills is a full service hotel situated minutes from downtown Fort Lauderdale and Port Everglades Cruise Terminals.
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Doubletree Hotel Sunrise / Sawgrass Mills
13400 West Sunrise Blvd, Fort Lauderdale, FL US 33323

Event Space

Reunion trips, destination weddings, business conferences, seminars, product launches, corporate retreats or social galas – this hotel has over 8,000 square feet of flexible meeting rooms and grand ballroom space for the ultimate gathering in a superior South Florida hotel location. Support services include state-of-the art audio visual equipment and connectivity solutions, free wireless HSIA in public areas, inspired catering and banquet menus and an executive Business Center.

Area Attractions and Recreational Activities

The DoubleTree Hotel Sunrise / Sawgrass Mills enjoys a convenient West Broward location with easy access to Florida`s Turnpike, I-95, Miami, and all of your favorite South Florida attractions. This hotel is minutes from beautiful Atlantic Ocean beaches, dozens of golf courses, deep sea fishing charters and water sports. From fine art museums and opera to Everglades and airboat tours. Whether you visit Fort Lauderdale for business, vacation, shopping junket or romantic getaway there is something for everyone.

Hotel Amenities Include:


  • Business Center and Services
  • Car Rental Desk
  • Fitness Facility
  • Free Morning Paper
  • Free Parking
  • Guest Activity Desk
  • Lounge / Bar
  • On-Site Convenience Store
  • Outdoor Pool / Whirlpool
  • Spa
  • Wi-Fi


This hotel is very particular about service and pays close attention to details. The spacious contemporary guest rooms and suites feature plush, premium bedding designed to give you a good night`s sleep, pampering baths and generous work surfaces with data ports. Guests enjoy first class amenities.

Room Amenities Include:


  • 37-Inch LCD Flat Panel Television with Cable Premium Channels
  • Coffee / Tea Maker
  • Complimentary Wired or Wireless High Speed Internet Access
  • Hair Dryer
  • Microwave
  • Mini-Fridge
  • Overstuffed Arm Chair with Ottoman
  • Two Telephones With Voice Mail


Dining Options:

For your convenience, this hotel offers onsite dining options that are sure to please. Peyton`s Place is open for breakfast, lunch and dinner daily. Peyton`s Place is a full service restaurant and bar serving American cuisine, this restaurant has a sports bar atmosphere but is quiet enough to enjoy a comfortable dinner. Start the day right with the extensive Doubletree Breakfast Buffet. End it with cocktails in the Lounge. This restaurant serves everything fresh.

  • 24-Hour Front Desk
  • ATM Machine
  • Audio/Visual Equipment (+)
  • Business Center (+)
  • Business Services (+)
  • Car Rental Desk (+)
  • Coin Operated Laundry (+)
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service (+)
  • Elevator / Lift
  • Fitness Facility
  • Free Cocktail Hour
  • Free Morning Paper
  • Free Parking
  • Gift Shop on Property
  • Guest Activity Desk
  • Handicap Services
  • Laundry Services/Laundry Facility (+)
  • Lounge/Bar
  • Luggage Storage
  • Multilingual Staff
  • News Stand
  • On-Site Convenience Store
  • Outdoor Pool
  • Parking
  • Porter / Bellhop
  • Postal Services (+)
  • Public Internet Access
  • Restaurant
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Shoe Shine
  • Spa Services (+)
  • Swimming Pool
  • Wheelchair Access
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 2026 reviews
from Cayman Islands
Submitted on 22-05-2016
Not sure what else could have gone wrong. The property is old. Rooms are ok. No power on check which admittedly wasn't their fault and they dealt with it well. No hot water the next day, apparently they sent an engineer and then said I just needed to leave the water running for 10 minutes, no apology apparently it's my fault for not running the water long enough. Room keys didn't work because they only had me down for 1 night rather then 2, again no apology. Very bad experience. I understand th... Read more
Submitted on 23-05-2016
I always have dealt in business that loyalty is reciprocal. I have stayed at this hotel over 100 nights since September and spent more than $30,000.00 so you can say I have showed them the Doubletree Sunrise my loyalty. Upon returning from work on Thursday, I was confronted by the front desk manager. I was told he was directed by the General Manager to have a talk with me. Apparently that morning there was a $100 charge that didn't clear earlier that day on my credit card. Furthermore he wa... Read more
from Knoxville, United States
Submitted on 23-05-2016
Hotel is in a great location (close to the Sawgrass Mills Mall) that is reasonably priced and a very good value. Staff is nice and helpful always looking to provide excellent service. Adequate workout facility.
from Brazil
Submitted on 24-05-2016
30 secs walk from our offices in South Florida, this hotel is perfect for business trips. Not a luxury hotel, but very nice all around and well taken care. I stayed in the two bedroom suite and have no complaints at all, spacious, clean and comfortable allowing me a much needed quality rest. The staff here is great, allowed me a super early check-in and always friendly. Breakfast, is not fancy, but offers all the good basics. WiFi is free and does the job.
from Florida
Submitted on 25-05-2016
Very nice hotel and very friendly staff. The location is great with plenty of shopping and restaurants. The shuttle will even take you to the mall across the street or to a restaurant. The pool was very nice but it is noisy since it backs up to the busy road.
from Jacksonville, United States
Submitted on 30-05-2016
The Breakfast Buffet was very disappointing. The room was great and the location of the Hotel is great. I have stayed here multiple times and this was my First Bad Experience. The Check-in Staff was great. The Check-out Staff was rude.
from Sunrise, United States
Submitted on 31-05-2016
Excellent hotel. Very friendly and very professional. Free basic WiFi was very helpful. Breakfast also included in stay. The breakfast was very fast and fit my business schedule perfectly. The hotel was right next to the company building where my business meetings were held, so very convenient to walk to. Also the parking garage was very convenient and included in the proce of the hotel stay. Surrounding area very nice as well - Sawgrass Outlets and Mall provided a great leisure time expe... Read more
from Saint James Parish, Barbados
Submitted on 03-06-2016
DT hotel is well located for shopping st Sawgrass Mills mall and offers an excellent shuttle service to the mall. The hotel is up to date, very clean and offers a great breakfast and very good in room dining choices.
from North Plainfield, New Jersey
Submitted on 03-06-2016
The hotel is conveniently placed right across the street from the mall. The hotel is pet friendly. The room I stayed in seemed like it had not been dusted in a long time and at no point during the stay was the dust lifted, even after cleanings. Do not get an elevator room. Their rooms are noisier than most and will ruin your sleep if you're a light sleeper.
from Massachusetts
Submitted on 03-06-2016
Stayed 3 night ma this week along with the Jamaican football team enroute to a game in Chicago on Sunday. Walking down the hall one could hear the team but once in my room everything was quiet. Was excited to see the new (since last time I stayed) coffee shop in the lobby serving Starbucks. But when my drink cost >2.5 time what it does at a real Starbucks­??▒... Plus you can't charge purchases to your room or use a Starbucks card. Disappointed.
from Providenciales, TCI, BWI
Submitted on 21-06-2016
If you have had to stay in the Fort Lauderdale, Pompano Area then you have probably fallen foul of the rail line which passes close by to many hotels. The trains roll through at any hour making a nights rest in an otherwise OK hotel a veritable nightmare. If you are looking for a midrange Hotel that is clean, very quiet and comfortable you could do a lot worse. The staff are very polite. I will give it five stars for its position, comfort, cleanliness and staff. I tried the restaurant it the onl... Read more
from Port of Spain, Trinidad
Submitted on 22-06-2016
Staff quite friendly. Appreciate the courtesy shuttle within a three-mile radius. Would definitely recommend it if you are interested in the great shopping at the mall and environs. Second time there and will be back.
from Orange Park, United States
Submitted on 21-06-2016
I had a wonderful stay at the Double Tree in Ft Lauderdale. If/when in the area I will definitely stay again. It was in the best location (across the street from the Sawgrass Mill Mall) for my weekend experience.
from San Fernando, Trinidad and Tobago
Submitted on 21-06-2016
This hotel is well located for all your shopping needs. The shuttle service is fantastic and helps save a lot of money. You will find the staff to be very helpful, friendly and professional. The rooms are clean and comfortable and the breakfast is sumptuous. This was our 3rd stay and we will definitely be back!
from Jacksonville Florida
Submitted on 21-06-2016
Awesome hotel with shuttle service and complimentary garage parking. I can't complain about anything. Room was clean and fresh, greeted with smiles and a warm cookie. Granted an early check-in and late check-out. Wasn't looking for the complimentary breakfast with a restaurant on the grounds. Free shuttle service to and from the mall.
from Long Beach, United States
Submitted on 29-06-2016
Way above expectations for pool, jacuzzi, breakfast buffet and overall experience. The Hilton brand quality was seen and felt all around the property. The convenience of a smaller property coupled with the experience levels of a mega hotel made this a no brainner great hotel stay.
from San Fernando, Trinidad
Submitted on 30-06-2016
Stayed there for three days and I must say I enjoyed greatly the excellent reception by the staff at the Doubletree. Of most worthy mention is their staff member Saloman, who was exceptional and made our visit more efficient by offering advice and helping us in our daily routines to the malls and outlets. Also, Jhonda, Willy and Jose were all very nice and accommodating. The room was big, comfortable, and afforded us significant luxuries at a fair price. The location near to all convenienc... Read more
from Guaynabo, Puerto Rico
Submitted on 30-06-2016
The Saw Grass Mills Double tree by Hilton is an excellent hotel, the service was amazing and the rooms are very clean. I will stay in this hotel again. The hotel received you with a warm chocolate cookie and the service is real fast and great. The location of the Hotel is across the street from one of the biggest mall in Florida the Saw grass Mills, also near the Hotel are plenty of restaurants and places to visit. AMAZING
from New York City, New York
Submitted on 01-07-2016
I enjoyed my stay so much. I am planning another trip in October. The staff was so helpful. The rooms so clean. Everything you need was in your room microwave, fridge, keurig coffee pot. Maid service was excellent. Covered parking too!!
from Sunrise, Florida
Submitted on 01-07-2016
I forgot my charger in the room, I called back minutes later. No body could help me. They transfered the phone to lost and found but no body answered the phone there. I called every single day before I go back home, and they didn't helped me!
from Bridgetown, Barbados
Submitted on 03-07-2016
Quick efficient check-in, I had pre-booked and paid on line and got a great room deal; I was welcomed with a warm delicious cookie. The room was neat and clean with a giant tv. The hotel shuttle to the mall was perfect, they took me there and when I finished shopping I called the hotel and the shuttle came to pick me up. Breakfast had lots of healthy options to suit my gluten free diet.
from West Palm Beach, Florida
Submitted on 04-07-2016
I am in the service industry. For that reason I have a tendency to notice the smallest of details. My family and I were constantly commenting to each other how impressed we were with our stay. From the cookie at the front deck to the toiletries in the bathroom. We look forward to doing it again.
from florida, United States
Submitted on 04-07-2016
small rooms... no cotts or couch for bigger families with children. waited a long time to be seated as short staffed and also waited for food service more then the normal time. the survey for the hotel states a few minutes to take and was 16 minutes for me and I was not slow at entering info ?
from Lake Mary, Florida
Submitted on 05-07-2016
This is my go-to property when doing business in the local aeaa. The rooms are well suited to the business traveler with more than ample space and amenities. The service and hospitality is always very good and staff more than willing to do whatever is necessary to provide a pleasant stay.
from Fort Myers, Florida
Submitted on 05-07-2016
Had issues with checkin. Changed our rooms 3 times within an hour. 2nd Room wasn't ready even though it was after 4pm. Limited access to Internet even though I paid upgraded rate to include Internet allows only 3 devices per room
from Guisborough
Submitted on 05-07-2016
Visited this hotel for 2 nights at the start of a road trip around southern Florida. Welcomed with the warm cookie and given a good twin bedded room on the 2nd floor. Beds were comfortable with good air conditioning. However staff (I think) began emptying the ice cabinet two doors down the corridor at about 5.30am which woke us. Had the full buffet breakfast both mornings which was superb, However the plates for the hot breakfast were cold and I mentioned this to the staff who may have taken thi... Read more
from New Port Richey, Florida
Submitted on 06-07-2016
Very clean and the staff was very helpful .the AC in the room actually had a thermostat that worked!! Slept nice and cool .. I would definitely stay there again.not sure how the dining was since we were only there for one night .. The location is great .. Right near shopping and resteraunts.
from Pgh
Submitted on 06-07-2016
Have stayed here a couple times. Clean and comfortable updated rooms. Quiet and peaceful. Staff is friendly and efficient. Free covered parking. Very convenient to Sawgrass office parks and to the Mall. Reasonable price.
Submitted on 07-07-2016
My family and I were in town to celebrate the 4th of July holiday weekend, including shopping at the Sawgrass mall across the street from the Double Tree. Our stay was nice and comfortable; the hotel was pristine; I slept good; I was appreciative of the attentive staff, especially the complimentary cookies received at check in. :o) I had no problem whatsoever at this hotel and would highly recommend it...
from Miramar Beach, Florida
Submitted on 09-07-2016
Our family reunion at the DoubleTree Sawgrass was awesome. From check in to check out was extremely pleasant. Director of group rooms Maggy was the best. She made sure everyone was comfortable. Karima, Joselyn, Michelle, and Jackson and their teams were excellent. Thank you all.
from Lewisville, United States
Submitted on 11-07-2016
Clean rooms, friendly staff and a yummy cookie upon check in does it get any better? If I had a complaint it would be the gym had limited equipment with no signs stating the obvious to share as needed. Several times there was a person on the same machine for over an hour and a half making it hard for others to use that piece of equipment.
from Tucson, Arizona
Submitted on 12-07-2016
Arrived at the hotel and thought it was going to be a great experience. Parking garage across the drive. The young lady checking me in has a great future as a door knob but for someone in the hospitality field not so much. The top 3 floors are reserved for Hilton Honors guest but I don't know what difference there is or what it takes to get there. Being a 15 year Diamond member must not be enough. Being across from the Sawgrass Mall made for dining options and shopping. The lobby of the ho... Read more
from Key West, Florida
Submitted on 13-07-2016
The hotel is located very convenient, it had good service, the parking undercover which is good in summer, the swimming pool is big and nice, and the shuttle I used everyday, the personal were friendly and helpful
Submitted on 13-07-2016
Beds were super comfortable. Staff was efficient. Breakfast was served and ready on time. Shuttle service takes you anywhere within a 3-mile radius including Sawgrass Mills Mall. Plenty of good restaurants in the area.
Submitted on 16-07-2016
This hotel is within walking distance of the Sawgrass mall. Staff is wonderful and the cookies are great! Thank you Andrew, Jose and Nardia who was especially helpful on the phone even before we left home. There's an Arby's, Friday's, Applebee's, Pizza Hut and TacoBell within walking distance. The hotel is spectacularly clean as are the rooms. There is a complimentary shuttle to anywhere within a three mile radius of the hotel- extremely convenient. My only complaint is that breakfast is a bit t... Read more
from Coral Gables, Florida
Submitted on 17-07-2016
Excellent service great bed and location. Across from Sawgrass and many restaurant choices. Minutes from BBT center where we attended a convention. Breakfast was wonderful. Have stayed here numerous times and will continue to do so. Recommend hotel
from Miami, Florida
Submitted on 20-07-2016
We had a good stay; however breakfast buffet was overpriced and coffee was $5.00. We always get free breakfast on a group rate at other doubletree hotels or at least discounted. This hotel did not offer us anything.
from Miami
Submitted on 21-07-2016
This is the best hotel i ever stayed at. The staff was very kind and welcoming and the cookies that they distributed was a very nice touch. I liked the security for the guests and the room was very comfortable and clean.
from Palm Harbor, United States
Submitted on 22-07-2016
This is a very clean and accommodating hotel. The staff were very friendly and efficient. The room was nice. I liked being able to park in the garage. And it is very close to my work destination, The Cleveland Clinic, and to Sawgrass Mills outlets, and to some very nice restaurants. Highly recommend.
from Fort Lauderdale, United States
Submitted on 25-07-2016
Our a/c was house and the heat in the ho7se was unbearable. We went downdown the street to the Doubletree and it felt almost as good as home. Very friendly staff, comfortable roomy and of course the warm cookies at check-in.
from Abaco, Bahamas
Submitted on 28-07-2016
I googled hotel closest to Sawgrass Mills mall and this is one I found online...we initially picked this for the location with the 3 mile radius complimentary pick up drop off service to go to Walmart, Home Depot Sawgrass Mills Mall etc. I thought that would be great as we had a day before the cruise and after to shop. It turned out to be even better than expected. Not only was the location convenient the accommodations were clean and fresh and the staff was cool. The Bellman (Salomon) was r... Read more
from Toronto, Canada
Submitted on 30-07-2016
My experience was a mix of good and bad. I enjoyed the breakfast ad the chef lunch in the party hall. I also liked the cleaning crew , they did a great job in the room services. I was however not too happy with the intate and the front desk whether in the day or night calls. They were becoming irritating as information concerning my group were all messed up and the manager had to come and help sort this out in more than 2 occasions. I wish had more nice thighs to say about them. Thanks, Kingsle... Read more
from The Villages, Florida
Submitted on 01-08-2016
We always stop there on the way from our home in north Florida to The Keys. Rooms are clean and modern: counter service staff is friendly and helpful. Free shuttle to the mall, but be prepared to wait for it and call several times for pickup . Sometimes we eat at their restaurant if we have breakfast.
from New York City, New York
Submitted on 02-08-2016
I stayed at this property for several days while moving my daughter into her apartment. All I can say is Wow! I am so impressed. We were greeted by Andrew at the Front Desk. During my entire stay Andrew was so helpful! Whitney is so nice as well! The rooms are clean. The grounds are kept nice. The restaurants breakfast is delicious and the staff in the restaurant as well as the manager were all great. The hotel is conveniently located. I am looking forward to my next stay there in a few weeks!
from Brighton, Canada
Submitted on 04-08-2016
The hotel was very nice, very clean!! Pool was great, although they needed to keep up on towels abit more. You had underground parking across from the hotel (some days seemed inconvenient). There is a restaurant on site. We only used it once for a breakfast buffet and it was way over priced. We were there with a group but I was happy with the choice. It's across the street from Sawgrass Mills shopping mall and there are a few restaurants within walking distance.
from George Town, Cayman Islands
Submitted on 04-08-2016
Was in the area for a concert at BB&T. The staff were friendly and the location was great with a TGIF and Sawgrass Mall across the road. Hotel shuttle dropped and collected us across the street from the BB&T. Very pleased with our stay
from Barbados
Submitted on 05-08-2016
The Double Tree by Hilton is a sound choice for a stay in Sunrise Fl. On entry one is instantly drawn to the very spacious and inviting lobby . Check in was done efficiently and all front desk staff are quite pleasant and you can see that they pay great attention to guest satisfaction at this hotel . The rooms are average sized with a simple design and very clean . My King bed was very comfortable and the beds were made daily . However , my one grievance is that their sofa beds are not safe ..... Read more
from Tampa, Florida
Submitted on 08-08-2016
This location is best for anyone planning a meeting for 200-300 persons. This hotel working with Maggie Billy Fisher, Karima Barnes, and Deliza Cartagena was a great experience that made everything work when things seemed unworkable. Upon arrival, working with Clovis Jackson, Wayne Jackson, Frank, Michelle, and Robert made the plans come to fruition. They worked with us and went beyond. At the front desk, Allie, Ericka and Tiffany were great from ensuring we had cookies and meeting our needs. Ou... Read more
from South Florida, Florida
Submitted on 08-08-2016
Never have to search for basic needs...plenty of eateries in the area, shopping, and more. Hotel staff are pleasant and helpful. Hotel also offers an array of amenities. Really enjoyed the warm cookies at check in.
Submitted on 08-08-2016
Doubletree Sunrise was more than great cookies. Maggie Billy Fisher, Karime Barnes, Deliza Cartagena, Clovis Jackson, Wayne Jackson, Michelle, Frank, Erika, Allie, Tiffany all worked to make our group have an amazing meeting and trip. The staff at this facility go above and beyond. Plan your next meeting at this location.
from Port Charlotte, Florida
Submitted on 09-08-2016
Shopped at Sawgrass Mills and it was easy getting there and pick up from motel. That way you do not need to use your own car.Experience a little problem with room swipe key for the elevator. System was just installed the week prior so new to all. Bar staff was great and friendly. Buffet breakfast was disappointed food blah! Eggs runny and just was not good tasting. Skip breakfast there do Starbucks instead!
from St. John's, Canada
Submitted on 10-08-2016
Hotel was great for our 3 night stay. Within close walking distance of the huge sawgrass mills mall and BB&T Center (or you can grab their complimentary shuttle there which was fantastic). Ample parking and many restaurants located within close driving distance. Loved the complimentary cookies and water bottles they give you! Our room itself was nice, although the carpeting looked like it needed to be replaced soon, as well as an aging floor lamp. That said, those were very minor concerns when e... Read more
from Tegucigalpa, Honduras
Submitted on 11-08-2016
Yes! you read that right. Staying at the Doubletree in Sunrise was a trap. I stayed at the hotel for what I thought would be only business, like every other trip i make. I walked into the reception were I was greeted by two desk personnel. I have to say this: they were fabulous. They gave me the best welcoming I've had in the South Florida area. They were happy to see me, as if they knew me from before. If you've stayed at a Doubletree before, you know you get those amazing cookies. Their cooki... Read more
from Hickory, North Carolina
Submitted on 17-08-2016
From the moment I walked in the door (early) the staff made me feel very welcomed. I only stayed for one night but everyone that I encountered that worked there went out of their way to speak to me and ask me how my stay, my day,and my trip was going. The hotel itself is also very nice and a place I will certainly stay again on my next business trip there!
from Nassau, New Providence Island
Submitted on 17-08-2016
The experience at this hotel was great. I truly enjoyed the short stay. The front line staff were the best and really know the importance of client service. It came so natural to all of them. This hotel will be my hotel of choice for my next trip.
from Nassau, New Providence Island
Submitted on 05-09-2016
This was an excellent hotel choice for access to the sawgrass mills mall and bb&t centre (3mins away). Shuttle service was great...parking was accessible n safe. Breakfast options were great value for money. Hotel room was roomy...clean...and very comfortable. Would definitely be staying here again
from Bahamas
Submitted on 06-09-2016
There was a smell in the front of the hotel and they try there best to fix that problem right away. All of the bus drivers are friendly and have a very good sense of humor. Would recommend this hotel to friends looking for a hotel close to shopping areas.
from Jacksonville, Florida
Submitted on 06-09-2016
This was a football weekend, just a place to stay close to artery we needed to access early in the morning and I was pleasantly surprised. Facility was nice, clean, well maintained and staff were very helpful and professional. Its very near Sawgrass Mills and they offer a shuttle! They had a decent breakfast buffet as well. We would stay again for a "no fills" weekender during football season
Submitted on 06-09-2016
This hotel is amazing, love the staff, met one of the staff in the elevator and he was actually cleaning and polishing it, never saw that before, no wonder it always look clean and shiny, that is what you call taking pride in your work, love the shuttle, even when we call for the shuttle and ask to go another place charlie just smile and said sure no problem and it was right next door we all start to laugh and apologize because we could have walk over and he just said "don't worry about it, this... Read more
from Oslo
Submitted on 08-09-2016
We stayed here 2 nights. Big room, clean but a bit dated. We were welcomed in the reception with freshly baked cookies! This was great! And a lovely lady gave us a lot of useful information about the shopping at sawgrass mills. They provide a free shuttle bus every day, but the one leaving at 09:45 didn't leave until 10ish.. And even then they said they could only take 13.. The rest had to wait for the next one. Had we known that, we could have just walked... But a great service that they pick... Read more
from Dallas, Texas
Submitted on 09-09-2016
Rooms are big very nice hotel the food is ok too my only disappointment is there are no smoking rm available but the property is very nice and the staff are friendly as well it's close to deerfield beach which is very nice the beach was clean and the water was ok too pool area was a bit small but we made it work and we had a great time dont know if i would choose this hotel but i do recommend this hotel because prooerty is beautiful
Submitted on 13-09-2016
Came to this hotel due to business related, it's a very nice and clean hotel. Great customer service, and free checking oatmeal cookie at check in. My only complaint was the price for Breakfast. I will be checking in this hotel in a nearby future one's again.
from kingston, Jamaica
Submitted on 14-09-2016
Doubletree by hilton represents a breath of fresh air, that is, quality service by an exceptional team of helpful and considerate people. It is exceptionally clean and fresh, and a welcoming ambiance of homeliness. No troubles at all, superb stay.
from Bridgetown, Barbados
Submitted on 19-09-2016
I made a quick stopover in my favourite Sawgrass Grass Mills Double Tree Hilton to do some mall shopping. They delivered on their "Make it Right Promise" as they changed my room quickly and efficiently when I had a problem. Competent and efficient staff all around. The shuttle driver made my stay welcoming and helped me with the tons of stuff I bought at the mall.
from Montego Bay, Jamaica
Submitted on 20-09-2016
Whenever in For Lauderdale I always stay here because of the great location to near by shopping which is very important to me. the staff at the front desk are very nice and always welcome you with a smile.
from Sawgrass, United States
Submitted on 21-09-2016
This was my first stay at the DoubleTree in South Florida and it was a great experience. The staff was helpful and the room was very clean and accommodating. The hotel was away from noise and traffic enough to feel secluded and close enough that everything was a few minutes away.
from Berlin, Germany
Submitted on 23-09-2016
We booked a Junior Suite and got a room for disabled persons. The desk clerk told us she has only this room left but we can have a standard room. But we payed a Junior Suite. We booked this room in July, not as she told us shortly! At the Office Table in the room is no lamp and it is to dark for working. An other lamp bulb was defect. Behind the couch was paper, on the carpet was a black dirty spot. The Roon Service book was used by kids as a painting book. When the AC in the room is on 80 F... Read more
from hawaii
Submitted on 25-09-2016
I'm Platinum with both IHG & Starwood, have spent 150+ nights in hotels this year & have NEVER had a hotel charge for a package delivery ($5+). I hate dishonest biz practice & this was one of the most aggregeous. I drank Margaritas without the mixer & they charged me as though I was ordereing shots instead of a Margarita ($25/Drink). Hotel only has bathtubs, no walk-in showers.
from Bridgetown, Barbados
Submitted on 29-09-2016
Returned to Doubletree Sawgrass after two years and it's still absolutely great from the moment you arrive till the sad time of check out. Our arrival was really awesome where we were greeted by their star player Elizabeth (you made our stay sooooo enjoyable) who gave us all we needed to start our weekend. Next day breakfast we were attended to by Hilda in the restaurant who was also amazing. The hotel itself is clean and fresh. Rooms clean and fresh. Beds comfy. Car park large. And of course... Read more
Submitted on 01-10-2016
we started off our honeymoon in this hotel, been there before since 2013, and the welcoming was awesome...the friendlyness of the staff, concierge, receptionist is outstanding. they do everything possible to make your stay special. rooms were clean and big (we had a king room) bathrooms clean as well, free parking just around the corner. whenever we visit florida, we start here ... we can certainly recommend this hotel !!! 5 *
from Fort Lauderdale, Florida
Submitted on 07-10-2016
I stayed at this local hotel to avoid being home during a major hurricane. Needless to say, a whole lot of other people had the same idea. The hotel was full. This is primarily a business hotel location, likely not used to seeing a full hotel including lots of dogs (it's one of the only pet friendly hotels, which is important during a hurricane)and families. Special mention to the staff at the hotel restaurant who handled the larger than usual crowd with professionalism and quality servic... Read more
from Silver Spring, Maryland
Submitted on 09-10-2016
I stayed at this hotel when it was a Crowne Plaza back in 2010 and it was way more special that it is today. I feel that staff back then were very helpful and polite. As I was an IHG Gold Member (Priority Club), I was given free Full American Buffet Breakfast Vouchers for each morning of my stay! The breakfast at the time was really yum! However since Hilton took this one over, standards have plummeted. I feel this is the problem with not just this hotel, but others. The Hilton Hotel Group is ... Read more
from Bath, United Kingdom
Submitted on 10-10-2016
We keep coming back to this hotel. This time we upgraded to a suite. It's a bit bigger than the normal room but of course has a separate lounge. It looks like there have been a few changes since I was last here but they are all good.
from Porto Alegre, Brazil
Submitted on 10-10-2016
Excelent services at a great location with very good installations. Extremelly clean and renovated hotel with very good beds and staff, nice breakfest and pool. Huge parking, walking distance Applebees and exclusive transfer to shopping mall
from Pompano Beach, United States
Submitted on 10-10-2016
Due to hurricane Matthew approaching and the fact that I lived very close to the ocean, I made a decision to evacuate to an area west of the storm center. I had never stayed at a Double Tree hotel previously but was very impressed with the caring attitude of the staff under very difficult circumstances. The hotel was completely booked and all restaurants in the area were closed due to the approaching storm. The staff arose to the occasion and should be recognized for their dedication and concern... Read more
from Sunrise, Florida
Submitted on 12-10-2016
Love this hotel!!! Been staying here for the last 3 years, it's like my second home. The service is excellent, the food is excellent, the rooms are clean and the beds are so comfortable. I would highly recommend this hotel.
from miami, United States
Submitted on 14-10-2016
i would recommend it to people, everyone was nice, hotel smells great looks great, and we were all safe during the storm! my family enjoyed it very much. i am a picky person when it comes to cleanliness and it was clean thanks again
Submitted on 16-10-2016
A wonderful experience. Hotel staff have excellent customer service skills and make you feel very much at home. Decent price point, clean, good food, great location. Great place if you just want to get away and feel pampered and catered to. Every one of staff is very friendly, patient and seem to really enjoy what they do. Everyone seemed so calm and happy to be at work.
from Jacksonville, Florida
Submitted on 17-10-2016
This is a great place to stay if you are planning to attend a Florida Panthers NHL game. Hotel has shuttle to arena and to the outlet shopping mall. Super convenient. Rooms are nice and on-site restaurant food is good, although a little pricey.
Submitted on 18-10-2016
Good hotel located in a walking distance from Sawgrass mills mall, several other shops, BB&T center and a lots of restaurants. Serviceminded staff an clean rooms. They couldn't oppgrade us to a suite but we got an premier room with xtra snacks, water and coupons for drinks and app's at the hotel restaurant. A little disappointed that we couldn't get the newspaper delivered to the room though.
Submitted on 18-10-2016
This hotel did it again magnificent beyond we stayed again after a wonderful time in 2014 and they have exceeded all our expectations wirh their little perks and the shuttle service to the nearby shopping complexes well done hilton you have not seen the last of us yet we will be back again for an even better experience and they cater to all our needs and expectations promptly and any questions and queries addressed as quickly and proffesional as possible thank u double tree for another fabulous ... Read more
Submitted on 18-10-2016
I have stayed here twice and both times it was a wonderful experience. Very clean and comfortable. The shuttle took us to the hockey game and picked us up this is one of best amenities. The check in process was quick and hassle free.
from Brazil
Submitted on 20-10-2016
Second time here and this hotel is a great bang for the buck. Not here for shopping but for business, this is a great hotel to stay an entire week. Nice staff, nice breakfast, nice pool and a small gym that suits my needs. The shuttle service runs to and from Saw Grass Mills until super late at night. One thing it could improve: there is no express laundry service. Also the complementary Wi-Fi is terribly slow.
from Trinidad
Submitted on 22-10-2016
We stayed here for 3 nights to do some shopping in the area . We had a room with 2 double beds , fridge, microwave and it was very spacious and comfortable. The shuttle service was very useful if you didn't feel like driving or had no car and the local shops were accustomed to calling the shuttle when you asked them to .
Submitted on 22-10-2016
80% of staff are very rude, terrible customer service. The hotel stinks of strong, disinfectant/deodorizer. My eyes became irritated & itchy. I complained about the smell. The management told me that they spray it on the carpets, thru the A/C and throughout the hotel. They could not give me a room without this awful deodorizer. This is a pet friendly hotel, I can only wonder if the deodorizer is good for pets to breath or walk on? I hope they use pet friendly products. I'm a Hilton Honors (diamo... Read more
from Williamstown, New Jersey
Submitted on 24-10-2016
The second stay at the Doubletree in Sunrise, Florida was outstanding! The staff is friendly and very helpful from the front desk to the housekeeping staff they were excellent. The ameneties were outstanding as was the food. The room was comfortable and clean! Great place to stay!
Submitted on 27-10-2016
Solid room at a good price. Good proximity to Sawgrass Mills Mall and the shuttle is good for running back and forth. Staff was helpful and friendly. Rooms were clean and comfortable. Cookies are also a nice touch.
from Ormond Beach, Florida
Submitted on 27-10-2016
Recently stayed one night with my daughter for her soccer game. Loved the friendly staff and would definitely stay there again. We used the free shuttle service to go to the outlet mall. The driver was awesome! Very clean and comfortable!
from Sebring, Florida
Submitted on 27-10-2016
Great staff. Great rooms ! Right across the street from the sawgrass mall. Restaurant in hotel good dining. As alway cookies warm and tastie. Was here on business and a conference. I will be back for business and pleasure
Submitted on 26-10-2016
location ideal for shopping and relaxing, The staff was very friendly and the restaurant server was a darling in terms of having your meals exactly how you wanted it and also with a smile even though he is erving all the tables
from Sunrise, Florida
Submitted on 01-11-2016
Many of my friend's and family have attended and stayed at this hotel. I will just say that we have always been treated like gold, and this is one of the best places in Sunrise to hold an event. Don't hesitate to not only book a room, but also your event's. They will take care of you and the food is done right. P.S. ask for the cookies, they are to die for...
from Atlanta, Georgia
Submitted on 02-11-2016
Got to Love Will and Ericka !! Best service I ever had . The outlet is a very enjoyable outing and the restaurants in the area is very good . The view on backside of building is very nice. You get to see the lake across the street .
from Florida
Submitted on 05-11-2016
I guess if you have the money to spend tiring yourself out shopping at The Sawgrass Mall's high end shops, you would have the money to spend on a place to rest your head when you're tired. Though the hotel does have great free transport to the mall (which is within walking distance also--and there's "free" parking in the garage across from the hotel, easy to access), there's really nothing else about the hotel to write home about. For an almost $180 a night stay, there was no complimentary brea... Read more
from Newnan, GA
Submitted on 06-11-2016
We had tickets to the Stevie Nicks concert and needed a hotel room near the venue. The Doubletree Sawgrass Mills more than fit the bill! Located a couple of miles from the BB&T Center, the Doubletree Sawgrass Mills offers free parking, comfortable beds, and warm chocolate chip walnut cookies on check-in. The staff was super friendly. From the bellmen who were happy to help us with our bags (and even take a picture of us, even though he didn't know how to work our cell phone) :-) to the shuttle d... Read more
from Switzerland, Fla.
Submitted on 09-11-2016
If you are attending a concert or other type show at the BB&T Center, this hotel is an excellent place to stay! Also, the huge Sawgrass Mills Shopping Center is right across the street. The Doubletree has a van that runs continuously, taking guests any place within 3 miles. Nice perk! For concerts, they drop you off in front of the IMAX theater, and you walk across the street with the group. Street lights and police are there to assist.After the show, you walk back to the theater to be picked up... Read more
from Columbus, Ohio
Submitted on 10-11-2016
Nothing special. No free breakfast because they are "full service hotel." I get it but the "service" is nothing more than music in the elevators. If you are a roller and music in the elevator is what you are after, this is the place for you. If you want a safe comfortable hotel that offers breakfast, there are many better choices. The "perk" of local travel with the hotel van? No service. They hold the 3 mile to the fraction of a tenth of a mile! They will promise pick up and not even know wher... Read more
Submitted on 10-11-2016
Had everything we needed. Great hotel with good staff who looked after our every need. Hugh outlet mall, NHL hockey rink and team. Lots to do with plenty of restaurants of every quality. They have a shuttle that will take you within a 3 mile radius recommended as a 4 ****
from Zion, Illinois
Submitted on 13-11-2016
This hotel is located in a nice area of Sunrise, close to Ft. Lauderdale and across the street from Sawgrass Mall. The rooms are very clean (almost time to shampoo the carpets, though). All of the staff are extra friendly and helpful.
from Jihlava
Submitted on 14-11-2016
We used this hotel when we visited Florida Panthers home game in October. The hotel provides a shuttle bus in both directions which is nice. The room is what you would expect in this price range. The pool is nice and clean but gets no sunshine in the afternoon.
from Southcentral Pennsylvania
Submitted on 15-11-2016
We just came back from our quick weekend visit to the Doubletree at Sawgrass Mills. It was a wonderful experience, due largely to the amazing staff at the hotel. (We were also visiting family, which made it great, too). We booked the hotel as part of a Jet Blue package deal, based on it's TripAdvisor reviews, and we were not disappointed. From the moment we checked in, the staff was helpful, friendly and wonderful to work with. Will, at the desk when we arrived, accommodated us with free drink... Read more
from Chaguanas, Trinidad
Submitted on 16-11-2016
Good hotel. Standard breakfast. Good service. Excellent location to Sawgrass mall. Excellent service via the free shuttle to and from mall and other surrounding places. Convenient for shopping. Hotel staff are trained and willing to assist.
Submitted on 17-11-2016
Friendly Staff Over priced restaurant...over booked Had late check in so had to find things to do instead of checking in and relaxing after driving for hours. Location was good for area we needed to be in. No breakfast deals. Over priced restaurant
Submitted on 20-11-2016
The hotel was really close to the Mall and their is a shuttle that will take you there and bring you back:)!! The staff was very friendly, helpful and professional. The amazing food prepared was delicious. My server ED gave the best service and everything was always delivered in a timely manner. I will be visiting the Doubletree next week and I know I will receive awesome service!
from Calgary, Alberta
Submitted on 21-11-2016
We booked a short family stay at the Doubletree ahead of a longer jaunt to Miami. Front counter staff were hospitable and authentically welcoming; the warm fresh baked cookies provided at check-in lit up our six year old's face. The cookies went down a treat with a freshly brewed cup of java, courtesy of a modern, easy to use Keurig machine in our room which was also festooned by an array of coffees and teas, as well as other conveniences such as a microwave and mini fridge. The room was apt... Read more
from Chicago
Submitted on 23-11-2016
From check in to check-out we were comfortable and well-attended-to. Staff reached out to find eating places, directions, etc. Only drawback was that breakfast was mediocre, but that didn't detract from an entirely pleasant experience.
from Nottinghamshire
Submitted on 25-11-2016
It suited our needs- would have liked more English speaking staff - we only stayed as we were visiting a hockey - game it is an old hotel that has been slightly renovated - good location though for sawgrass and the arena
from Labrador City, Canada
Submitted on 27-11-2016
Heading out for a cruise. my wife always wanted to stay near Sawgrass Mall. After some flights, I was tired & she could shop. The hotel was clean and the staff were really friendly. The room did have a musty smell (2nd floor) but was quickly addressed by the staff. There is no shuttle from/to the airport or cruise port but that is ok. There was a safe in the room that even held my laptop case, wife's large purse & much more. I would stay here again for sure.
from Doha, Qatar
Submitted on 27-11-2016
Went on business for the week of Thanksgiving. The staff were extremely courteous and helpful. The property is within walking distance from Sawgrass Mills - the outlet mall. Really enjoyed my stay. They gave me a complimentary room upgrade. They have a free shuttle that takes you to places in the vicinity. Quiet location. Breakfast buffet is great. Will definitely return in the future
Submitted on 29-11-2016
This hotel is in the best location for Sawgrass mills mall with the free shuttle being a bonus. All the staff are excellent at there jobs and always treated us with the respect. The rooms are spacious and it was good to have a microwave , fridge and coffee maker in the room . Will definatley use this hotel again and again