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One Ocean Resort & Spa

Jacksonville, FL, US (JAX)

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Based on 906 reviews
This 4.5-star hotel is within the vicinity of Mayo Clinic Florida and Windsor Parke Golf Club.
Room & Rates
Deluxe Double Room, View

Deluxe Double Room, View

1 king bed
Overlooking the ocean

Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, laptop-compatible safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Deluxe Double Room, 2 Double Beds, View

Deluxe Double Room, 2 Double Beds, View

2 double beds
Overlooking the beach

Entertainment - Free WiFi, 42-inch LCD TV with premium channels, and iPod dock
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, laptop-compatible safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Deluxe Room, Partial View

Deluxe Room, Partial View

1 king bed
Overlooking the ocean (partial)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Deluxe Double Room, Partial View

Deluxe Double Room, Partial View

2 double beds
Overlooking the ocean (partial)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Superior Room, 2 Double Beds, Balcony, Oceanfront

Superior Room, 2 Double Beds, Balcony, Oceanfront

2 double beds
Overlooking the ocean

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Superior Room, Oceanfront

Superior Room, Oceanfront

1 king bed
Balcony with ocean views

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, Oceanfront

Suite, Oceanfront

1 king bed
Balcony with ocean views

Layout - 3 bedrooms
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Sofa bed, free local calls, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, Oceanfront

Suite, Oceanfront

1 king bed
Features a private balcony

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Sofa bed, free local calls, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room

Deluxe Room

1 king bed
Overlooking the ocean (partial)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Superior Room, Oceanfront

Superior Room, Oceanfront

1 king bed
Balcony with ocean views

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, Balcony

Suite, Balcony

1 king bed
Balcony with ocean views

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Sofa bed, free local calls, and safe
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double Room, 2 Double Beds, View

Deluxe Double Room, 2 Double Beds, View

2 double beds
Overlooking the ocean (partial)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Deluxe Room, View

Deluxe Room, View

1 king bed
Overlooking the ocean (partial)

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double Room

Deluxe Double Room

2 double beds
Overlooking the city

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Superior Room, Balcony, Oceanfront

Superior Room, Balcony, Oceanfront

2 double beds
Balcony with ocean views

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Premium Room, Balcony, Oceanfront (Corner King)

Premium Room, Balcony, Oceanfront (Corner King)

1 king bed
Overlooking the ocean

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper; rollaway/extra beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Double Room, 2 Double Beds, View

2 double beds
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Superior Room, 1 King Bed, Balcony, Oceanfront

Superior Room, 1 King Bed, Balcony, Oceanfront

1 king bed
Overlooking the ocean

Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Hide room details

Superior Room, Balcony, Oceanfront

2 double beds
Entertainment - Free WiFi, 42-inch LCD TV with premium channels
Food & Drink - Refrigerator, minibar, and 24-hour room service
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and turndown service
Bathroom - Private bathroom, shower, bathrobes, and designer toiletries
Practical - Free local calls, safe, and free newspaper
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
One Ocean Resort & Spa
1 Ocean Blvd, Atlantic Beach, FL US 32233

Rooms
Make yourself at home in one of the 193 air-conditioned rooms featuring refrigerators and minibars. Your room comes with a pillowtop bed. 42-inch LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafÚ. Or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms.

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Know Before You Go

  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 20 per person (approximately)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Resort fee: USD 27 per accommodation, per night
The hotel resort fee includes:
  • Pool access
  • Beach access
  • Fitness center access
  • Bicycle storage
  • Internet access
  • Newspaper
  • Faxes
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • Babysitting
  • Business Center
  • Coffee Shop
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Free Local Calls
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Kids Club
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Poolside Bar
  • Porter / Bellhop
  • Sauna
  • Shopping
  • Spa Services
  • Steam Room
  • Wedding Services
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 906 reviews
from Oswego, Illinois
Submitted on 16-05-2016
Beyond expectations, having stumbled on its website quite by chance. Amazing from entry into the beautiful lobby to the lovely room with a partial but sufficient view of the ocean. The staff was attentive, courteous and polite. Walking through the hallways, visiting the spa, the bar and especially being able to walk out to the beach was unforgettable. We would stay there again and again, and have enthusiastically recommended it to friends and family,
from North Westchester, Connecticut
Submitted on 17-05-2016
Business trip. Right on the beach. Only had dinner on the patio but it was terrific. Would return for pleasure...great location, easy walk to shoppes and eateries...nice vibe. Room was lovely, great service. Bathroom was updated, great shower, bathroom itself ok for one, tight for two travelers.
from Baltimore, Maryland
Submitted on 18-05-2016
I recently stayed at One Ocean. I had an oceanfront room but it was on a lower level immediately over the pool. The room was clean and the bed was comfy but I couldn't keep the balcony door open because of the noise from the pool area. I upgraded to oceanfront so I could hear the sound of the ocean. The Docent assigned to assist me during my stay was very accommodating (she delivered my coffee to the room each morning - as that was my only request). The parking valets were polite and helpfu... Read more
from Providence, Rhode Island
Submitted on 21-05-2016
I recently stayed here on business. The hotel sits right on the beach which was awesome. The hotel rooms were very clean and the staff is great. We went to the hotel bar where Hugh dazzled us with his concoctions and was so great with everyone. He's got a great way with people and we went back to that bar because of him. The hotel,is located near plenty of shopping too. Highly recommend.
from Philadelphia, Pennsylvania
Submitted on 23-05-2016
Very 5-starish! They opened the door for you every time you entered & exited the hotel! The staff was wonderful and attentive the hotel was very clean and the decor was beautiful. Steps away from the beach! Excellent restaurants walking distance! downside: small bathrooms and $27 resort fee and they also charge $27 for parking but there's free parking across the street
from Medina, Ohio
Submitted on 30-05-2016
The service both in preparation for the visit, the visit itself, and afterwards was outstanding. Every staff member for management, porters, cleaning crew, beach and pool staff were friendly, overly hospitable, went out of their way to cater to your every need. The decor and atmosphere were incredible. The art work, various areas in the facility, design throughout the facility were beautiful. The ocean view and sound of the waves were very relaxing. To be able to walk out on the beach at ... Read more
from Amelia Island, Florida
Submitted on 01-06-2016
Ever since One Ocean opened, about 10 years ago, it has always felt like my personal palace. But, what are all these other people doing here? LOL I love the decor of the entire hotel. When you walk to the bar or restaurant, you walk through this beautiful blue tunnel and enter an area with a huge mobile of flying seagulls and a curved blue glass wall that looks like ocean waves. You can eat inside at the curved lime green booths or outside and same with the bar - and on cool nights they have a... Read more
from
Submitted on 02-06-2016
We stopped at the bar in the lobby after hearing what an amazing guy they had there. Well he did not disappoint. We had been drinking margaritas and wanted to stay with tequila. He made the three of us different ones depending on our taste. There was a mixture of fruit and herbs that I would not have imagined to be combined. What a great experience. Met some fun people while sitting there as well.
from Detroit, Michigan
Submitted on 03-06-2016
Perfect, tasteful, intimate, central and just Beautiful. That's all that needs to be said about the staff and location. Walkable community far the bars and restaurants. The ocean. The beach is so clean. The views from the 6. Meaning the spa is exquisite. I truly felt like I owned something. I finally found what life taste like. The American Dream Baby. One Ocean Resort! !!!!!
from
Submitted on 06-06-2016
One Ocean provided one of the best service experiences of any hotel I have stayed at. Upon arrival the bell service greets you and gives you your room key so no need to do a traditional front desk check-in. Then when you get to your room you are met by your personal Docent which is similar to a concierge. They can provide you with anything you need, coffee in the morning, free steaming of your garments, additional items for the free in room snack and drink bar. It was nice to just pick up th... Read more
from
Submitted on 15-06-2016
Came down for a two day getaway from home. I couldn't be more impressed. The level of customer service here is hands down some of the best I've seen. I actually manage at a Resort and Bar located beachfront just like this one back home and I'd be thrilled to be able to call anyone here a coworker. The rooms are a little small, especially the bathroom, but the oceanfront balcony, decor and staff surely make up for it. I definitely know where I'll be staying for now on when I visit the Jax area. ... Read more
from Dunedin, Florida
Submitted on 16-06-2016
This is quite possibly the best hotel I've ever been to. It has everything you need for a wonderful getaway. Check out time is noon which is great!! But the service is bar none. They gave us a bottle of water at valet for our travels. Whoever runs this place has it going on. A+
from Lakeland, Florida
Submitted on 18-06-2016
Great hotel. Beautiful hotel and furnishings. The decor is lovely and all is well taken care of. You can walk to almost anything. Lots of nightlife within walking distance. The restaurant was great! Food was delicious. The room was nice and loved the sodas and treats that they provide without paying anything additional. The pool is a bit small and didn't have enough seating nor umbrellas. The rooms can be noisy....outside in the corridor with doors slamming. They can't do anything... Read more
from Kensington,CT
Submitted on 18-06-2016
The pool was cloudy. A large white/brown scum was on the surface about a foot wide.the top 6 inches on the wall needs a major scrubbing. Chairs have bird droppings all over them, Bar was great drinks a little pricey. Rooms are nice but we saw wet spot stains on the chair and the lamp shade.
from
Submitted on 21-06-2016
The hotel is great. Given the existing physical structure the renovation. Is excellent. The lobby, restaurant and spa are all very nice. The rooms are modern, clean and very nice. If there is a complaint it is that the rooms are a bit small (a result of there not being much they could do given the original building). That shouldn't matter with the beach outside and the proximity to some great restaurants and shops. Great pool and pool bar as well. The staff is professional and courteous. It is t... Read more
from Douglas, Georgia
Submitted on 22-06-2016
Everything was excellent from the rooms to the staff. I want to thank the staff for a wonderful weekend and making this the best vacation for my mom who has been very ill. I know some of my family members was hard to deal with but, you guys are the best. Staff very friendly
from Long Island, New York
Submitted on 23-06-2016
We knew we wanted a better than average hotel on the beach during our visit.We had no idea how magnificent it would be! We didn't get a beachfront balcony but our view on the 8th floor was awesome. The moment we arrived until we departed 2 days later, the staff & service was exceptional. Easy access to pool & beach. Pool service was great. Wish they had more lounge chairs but we did fine sipping cocktails on the pool steps. Walking distance to everything in town. Looking forward to our return tr... Read more
from Savannah, Georgia
Submitted on 26-06-2016
Let me get the negative out the way. I was disappointed when I left the light on for them to clean my room, only to return from the spa and have it still in chaos. With One Touch they came and restocked the fridge and brought towels and washcloths, but it would have been nice to sleep on fresh sheets. Now that that is out of the way, WHAT A WONDERFUL EXPERIENCE! The customer service here, is above average. I put it up there with Chick-fil-a and Publix. (In the south, those are the two best pla... Read more
from Biggin Hill, England, United Kingdom
Submitted on 28-06-2016
This is a real dining experience not for your McDonalds etc crowd. Having dined here over the last 5 years of my visits I would recommend it to anyone. Don't expect a cheap experience, you do need DEEP pockets.
from
Submitted on 30-06-2016
This is a higher end spa/hotel right on the beach. Awesome location, close to food, drinks , ice cream, and most important... the beach! I have 2 children, 2 and 4, and this hotel advertises family friendly. I think they need to take that advertisement off. You have to pay 75 a day for the kids to play at their facility. That includes babysitting- but i wanted to be with my kids not dump them off. They say you have the beach and pool. True, but the sun beats on you for a while and you need to g... Read more
from
Submitted on 03-07-2016
We often have meetings here for work, but I never stay overnight since I live in the greater Jacksonville area. From arrival to departure the staff is friendly, but not overly engaging or plentiful. The hotel does not appear to be staffed for the volume of guests. The room was nice and well-appointed, but it could have been cleaner. It was dusty and needed a deep cleaning. The meeting rooms are nice for mid-sized gatherings and breakout sessions. The restaurant food and the meeting space dining ... Read more
from Jupiter, Florida
Submitted on 03-07-2016
This wonderful quaint hotel is so far above what you would expect it is shocking. When we see One Ocean come into view, we both take a deep breath and relax, knowing that soon we will be ensconced in luxury. The entire staff from housekeeping to management love their jobs and you can tell, because nothing is too big or too small for them. It is refreshing to see people see their jobs as a profession not as a paycheck. One Ocean goes above with snacks and drinks in the room daily. Coffee / ... Read more
from Beaufort, South Carolina
Submitted on 05-07-2016
We had a fantastic time at the hotel and the surrounding area. The hotel is so beautiful and the staff are out-of-this-world accommodating. Our room was gorgeous and the view was perfect. The town had great shops, both upscale and affordable, something for every budget. The restaurants are great as well, we really loved Fancy Sushi. Thanks to One Ocean and Atlantic Beach for being the perfect hosts!!!
from Colorado
Submitted on 05-07-2016
This hotel is luxurious. The rooms are really nice and comfortable. The hotel has a bar that overlooks the ocean. The location is central and within walking distance of a lot of great restaurants. They have a spa.
from Buffalo, New York
Submitted on 06-07-2016
Great services and amenities. The staff makes you feel as family and quickly adapts to cater any situation at any hour...with humor. They are professional and knowledgeable to local events and the best restaraunts. No worries with the valet either 24/7 quick and courteous. Definitely a great place to stay and make it a vacation!
from Ringgold, Georgia
Submitted on 07-07-2016
Beautiful hotel & awesome staff. Location is great on a beautiful beach. Local restaurants are walking distance and all of them are fabulous. The hotel spa is not only beautiful with a great view of the ocean the staff is awesome.
from
Submitted on 08-07-2016
Great hotel to get away! We stayed in an ocean view room which had a great view. Only downfall was we tried to leave the door open to listen to the ocean the room filled with bugs. The hotel itself was awesome. The bartender was awesome. The restaurant took care of my celiac disease and went out of their way without me even asking! It was a good feeling. Definitely will stay again!
from Martin, Tennessee
Submitted on 10-07-2016
This is a pricey hotel with oodles of amenities. The staff restocks the snacks and fridge daily. You call for coffee each morning and it arrives within minutes. You are charged a set amenity fee each day for these items..whether you use them or not. There is an excellent spa. The spa services are not part of the daily amenity fee. There are lots of options for the spa and prices are available at the front desk of the spa area. This hotel should teach a course to other hotels in regard to ... Read more
from Palos Heights, Illinois
Submitted on 11-07-2016
My favorite thing about this hotel is the location. You are walking distance from shops and great restaurants. I love not having to get the car every time you want to go somewhere. We had a beautiful view from our ocean front room. The room itself is a little dated but it is clean. The bathroom is so small it's almost comical. The bathroom door and shower door cannot be open at the same time. A pocket door or folding doors would have made a huge difference. There is a resort fee which basically ... Read more
from Abbeville, Georgia
Submitted on 11-07-2016
The room was just above average, soft bed, tiny but nice bathroom. The staff is really outstanding. The location is the best thing about it. Very good restaurants and shops are just steps away. Amenities don't really justify the resort fee which is not included in your room rate. Valet parking only but I thought it was well worth it when I considered trying to find parking in the busy little area. I got a partial view room because I did not plan on spending much time in the room anyway and i... Read more
from Jacksonville Beach, Florida
Submitted on 13-07-2016
A last minute idea for a girls getaway was wonderful. The staff there was so great, they could not do enough for you and were so friendly. The hotel is right on the beach, but the pool bar staff was so attentive and the chairs so comfortable we stayed by the pool. The lunch we had at the pool and the drinks where great, but it was real easy to run up quite a bill fast with the attentive service. The hotel is older and was renovated to become One Ocean. The room was nice and the beds real comfo... Read more
from Jacksonville, Florida
Submitted on 13-07-2016
My husband and I booked a room at this hotel (which is in our hometown) for the sole purpose of avoiding the Fourth of July traffic at the beach. We were pleasantly surprised at the high quality of service that they offer. Each room is assigned a staff member who calls you once you gave checked in to make sure you have everything you need. There is a $27 resort fee per day that covers all the snacks and drinks provided in your room (cokes, chips, water, snacks). The room was beautifully dec... Read more
from Orlando, Florida
Submitted on 15-07-2016
After enjoying a night with the girls a year ago, my husband and I decided to drive to One Ocean from Orlando for our anniversary three day getaway. We ended up extending our stay one day due to the excellent service. Everyone from our personal docent, pool and beach staff, spa employees, restaurant staff to parking attendants were so very professional and friendly. They truly treat everyone as if they were a VIP! Our $27 resort fee covered the personal docent services and the snack cabinet in... Read more
from Clearwater, Florida
Submitted on 18-07-2016
I cannot say enough about how much we enjoyed our visit to One Ocean Resort in Atlantic Beach Florida. Upon arrival we were greeted wonderfully by the valet as well as the Bellman and taken to our room promptly with easy checking. After a brief moment we decided to head down to the pool bar where we met a young man name Garrett I cannot express this young gentlemans level of customer service as well as bartending skills my wife can sometimes be a hard woman to please but he was happy to make her... Read more
from Atlanta, Georgia
Submitted on 19-07-2016
If in Atlantic Beach, Fl. One Ocean is the place to stay, it is a little pricey with the resort fee of 27.00 bucks and the bed tax and room tax added on but very nice property. Rooms are clean, a/c works great, spa on property and plenty of restaurants within walking distance.
from Brunswick, Georgia
Submitted on 20-07-2016
Can't go wrong here! Got the delux facial at the spa, the had small champs in my room on arrival and a personalized note wishing me Happy Birthday! We got the side view of the beach which was perfect for the fireworks show! Turned off the TV and the lights and it was a front row show!!
from Ball Ground, Georgia
Submitted on 23-07-2016
Customer service is top priority here. You feel like your staying in a delux suite even in a regular room. Amazing location. Close to everything. Restocked mini fridge with free snacks and sodas daily. All around best hotel to stay at in jax!
from Millington, Tennessee
Submitted on 23-07-2016
I'm 4 days in to a 5 day stay and decided to go ahead and write my review. THE POSITIVES Very convenient check-in upon arrival with parking valets having your room key available before you even leave your car. Staff is quite cordial and friendly. Good beach access and great views from pool area. Although you pay a $27 per day resort fee, the convenience of snacks and drinks delivery to your room is good. They do say your supply of requested drinks is checked every day, but that has not been ... Read more
from
Submitted on 25-07-2016
This is a great motel, the employees where really great as they always as "How your stay was going and do you need anything". Very impressed. The only down fall was one of the elevators Close door button was missing, but other than that I would really recommended to motel to all my family and friends.
from
Submitted on 26-07-2016
They have all kinds of charges, parking, drinks and snacks in your room even if you do not want them. Added tips plus room service charge. Not for me. The pool was slimmy for 2 days then the third day it was cloudy white. I pick this hotel because my granddaughter and I like to swim. Not good.
from
Submitted on 26-07-2016
Pool had cigarette butts and band-aids in it. After the pool was cleaned, the area around the pool was sprayed with varnish or some chemical to make concrete shiny throughout entire stay...odors with harmful VOCs gave us a headache-couldn't sit by pool area. Ground level going outside to beaches smelled of backed up sewage. Very expensive stay and certainly will never go back. Beds uncomfortable and dated. Would not recommend.
from fl
Submitted on 26-07-2016
Very nice hotel trying to stay in elite class but fading a bit with age. Rooms a little small as is bath. Service was as friendly as could be but a decision will need to be made about extensive updating or the pricing. Had a nice time.
from Destin, Florida
Submitted on 28-07-2016
I cannot say enough great things about this resort! We booked a one night stay at the hotel for my boyfriend's birthday. When we arrived at the hotel and pulled up to the valet, we were notified that we were already checked in and we could head up to our room right away and that someone would be right behind us with or luggage. Our room was gorgeous and immaculate. There was two mini bottles of champagne in the room and a birthday card for my boyfriend. The mini bar was stocked with items we had... Read more
from FORT VALLEY
Submitted on 01-08-2016
First off I don't normally complete company driven feedback surveys because I feel like the Company gets so many no one takes the time to read them. But when I got the email from One Ocean i was thrilled to do it because I had no complaints my 4 days I was there. From the ease of checking in to the personalized snacks left for us each day. I booked the stay thru Hotels.com and was aware of the resort fee and was not at any moment complaining about it. But on the last day i noticed there were sep... Read more
from Baltimore, Maryland
Submitted on 02-08-2016
The hotel deserves 10 Stars! From the moment I drove up to the entrance, to the moment I departed, I received nothing but attention and service par excellence. Exceptional room on the ocean front, room service, ironing service-I was the most important guest they there! (Well, at least they made me feel that way). A million thanks!
from
Submitted on 07-08-2016
My husband and I decided to enjoy a "stay-cation" at One Ocean and it was terrific! The valet service is a must, a bit pricey but seems like it's necessary due to what appears to be limited parking. The Concierge is very professional and knowledgeable which is necessary when servicing out of town guests. The room, while over priced for an interior space, very clean and opulent. A short walk to the beach is worth every dollar we paid. For dinner, there are many restaurants within walking distance... Read more
from
Submitted on 07-08-2016
We came down to get away for the weekend. Very nice place. We had a partial view room and we could see miles up the beach. The rooms were clean and up to date. I would definitely come back and stay again. A++++
from Douglasville, Georgia
Submitted on 15-08-2016
On a business trip, our host treated us to an 80-minute massage. The Spa is beautiful! Very peaceful - wish I could've spent the whole day there! My masseuse, Ian, was wonderful! I was a little timid as I've only had 2 other 30-minute massages with my husband. But Ian quickly put me at ease - definitely light to medium pressure and it was perfect.
from Jacksonville, Florida
Submitted on 16-08-2016
Stayed 3 days for birthday . Hotel is gorgeous and right on the ocean , had a corner balcony room. View is best in Jacksonville . Staff super friendly and property is well taken care of and clean . Only oddities were they never cleaned the room , after a couple days I called the desk at 8 pm and asked if they could look into it. They came right up but kinda just half made the bed. Trash unemptied and no towels or soaps replenished . Third day I went down to the spa and bought more shampoo as ... Read more
from Chicago, Illinois
Submitted on 03-09-2016
I just wish who ever owned and operated this hotel owned every hotel in the world. Besides the hotel being way beyond expectations the beach was beautiful perfect weather and the town was cute. Would go back.
from
Submitted on 05-09-2016
Place was beautiful but beware!!! I reserved an oceanfront double queen room with a walkout balcony at $239 a night plus $27 a day resort fee, $27 a day valet parking plus taxes. Because I requested a 4 night stay they were giving me the 4th night for free. When we arrived we were taken to a room facing north overlooking the parking lot. I went immediately back to the front desk to complain in person. They said I requested an ocean view room. Not true because the description online said walkout ... Read more
from florida
Submitted on 06-09-2016
Depends. If you like dogs, you'll like this dog friendly hotel and busy, full of dogs, Atlantic beach. Full service hotel. Half the price of the Ritz Carlton up the road, but half the value, too. Tiny, inadequate elevators , means you always have to wait. Confusing two-story lobby setup. Limited views unless you book the balcony rooms directly on the ocean. Only average cleanliness. Outdoor dining has view of ocean blocked by a sand dune. But, coffee in the lobby early in the morning, walking di... Read more
from Wash─▒ngton,DC
Submitted on 06-09-2016
Overall the experience was good. Clean rooms, attentive housekeeping staff. The $27 resort fee is a bit much and does not afford you alot by way of amenities. The designated "one touch" representative is not really an added services, as every hotel has a one touch system just to different departments. You still have to pay for everything you think you might want. Be careful to check your bill as the 22% tip is already included. We were led to believe the Yoga was available, but we were not t... Read more
from
Submitted on 06-09-2016
I thoroughly enjoyed my stay at One Ocean Resort and Spa. The staff is extremely friendly. The hotel is very inviting. My room, which included a partial view of the ocean, was beautiful. The location was fantastic, within walking distance of nice restaurants and bars in the Neptune Beach area. I enjoyed relaxing by the pool while listening to the calming sounds of the ocean. I would definitely stay here again!
from Fort Wayne, Indiana
Submitted on 07-09-2016
Good location on the beach. Interesting d├ęcor. Tired and worn out rooms. Allows pets. I don't like to stay in rooms that have also been used as a kennel. I like animals, but I don't like sleeping in a bed used by animals. Poor electrical plug access. Annoying sound machine was on when I checked in and had to learn to operate it just to turn it off. Free coffee brought to the room in the morning was a nice plus. Really bad elevator design. You have to take one elevator to the second fl... Read more
from
Submitted on 12-09-2016
What a beautiful place on the beach. The rooms are simply amazing over looking the beach. The service is outstanding by every staff member who really strive to meet your every need. The food was fantastic. The grounds are immaculate, and the views are simply breath taking. Not to mention a drink on the beach or coffee in the morning while the sun rises over the Atlantic. I would definitely return for a leisure trip in the very near future.
from Bradenton, Florida
Submitted on 12-09-2016
I cannot wait to go back. Stayed in this beach front resort and spa and it was awesome! I did not treat myself to any spa treatments because I was too busy relaxing in my beach front room watching the ocean and listening to the waves crash in! How relaxed was I. My travel mate and her granddaughter enjoyed the beach and pool. The restaurant has a fabulous breakfast! I cannot get back here fast enough! I highly recommend staying here!
from Cumming, Georgia
Submitted on 12-09-2016
My family and I visited Jacksonville for the first time to visit my brother who moved here. I found this hotel is ocean front with a pool and on site restaurant. The location is wonderful because just walk out of the front door and walk around town where there are delicious restaurants, some upscale nightlife, and the sidewalks are very pedestrian friendly. Parking was mandatory valet, and an upcharge from the nightly rate. In the room, I appreciated the 'endless' mini fridge for my kids sna... Read more
from Asheville, North Carolina
Submitted on 13-09-2016
I strongly recommend this hotel. From the moment we arrived the staff was wonderful. The atmosphere is great. The rooms are comfortable and decor is very nice. My only complaint is the first morning we were there we didn't get our coffee that they deliver to guests rooms. They have a 27 resort fee per day and the coffee delivery is something that is part of that fee. Make sure you know about all fees ahead of time. We have friends in the area....we will only stay at this resort from now on.
from Middleburg, Florida
Submitted on 13-09-2016
Stayed here to celebrate our anniversary and loved it. The rooms were updated and clean. The common areas are full of art, which gives off a luxurious vibe. The staff was delightful and very attentive to your needs. We really enjoyed our stay, and will be back for our next escape.
from
Submitted on 14-09-2016
I booked a stay at this suppose to be a fabulous resort, set up my itinerary to enjoy my friends and family in the area. I was charged three times for a deposit, after I called the rude reservation call center ...located inside the resort. I was told that a manager would give me a call. That never happened, however, I received a email from Macy Raffle ( Rooms Division Manger) she stated, that my deposit was refunded and she would reach out to me via phone to discuss the matter. That never happe... Read more
from Albany, Georgia
Submitted on 18-09-2016
My husband brought us along with him on a business trip he was taking in the area. We loved staying here! Though the room was a little small, the amenities were great. The property itself was beautiful and in a very convenient location to both restaurants and the beach. We did not have to drive the entire time we were there. It was a great stay.
from Port Charlotte, Florida
Submitted on 19-09-2016
We stayed the weekend with our kids and grandma and grandpa! We all had a great time! Rooms were nice. Staff and service is outstanding. Most importantly the food is fabulous! We will definitely visit again!
from
Submitted on 21-09-2016
We felt we were in the lap of luxury. Great staff,beautiful ocean-view room despite very small bathroom. The king bed was extremely comfortable.Impeccable dining experience.Will definitely visit again and will recommend to friends.
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