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Embassy Suites by Hilton Orlando North

Orlando, FL, US (MCO)

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Based on 1004 reviews
Come stay at Embassy Suites Hotel Orlando North situated on Cranes Roost Lake, the perfect setting for any type of vacation!
Room & Rates

1 KING BD STE PALM WING NS

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, WIFI AVL-SLEEPER SOFA-MICROWAVE-REFRIGERATOR
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1 KING BD STE ATRIUM NS

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, WIFI AVL-SLEEPER SOFA-MICROWAVE-REFRIGERATOR
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1 KING BD STE LAKEVIEW NS

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, WIFI AVL-SLEEPER SOFA-MICROWAVE-REFRIGERATOR
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2DB BD CNR STE PALM WNG NS

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, WIFI AVL-SLEEPER SOFA-MICROWAVE-REFRIGERATOR
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2 DBLS PREMIUM STE NOSMOK

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2DBL LKVW PREM SUITE NOSM

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2DBL STE ACC TUB ATRIUM NS

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, WIFI AVL-SLEEPER SOFA-MICROWAVE-REFRIGERATOR
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2DBL MOB/HR ACC TUB STE NS

1 BEDROOM-VISUAL FIRE ALARM/DOOR/PHONE ALERT, CMP BFST-EVE RECPT-WIFI AVL-SOFA-MICRO-FRIDGE
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2DBL MOB/HR ACC RI SHWR PW

VISUAL FIRE ALARM/DOOR/PHONE ALERT RL-IN SHWR, CMP BFST-EVE RECPT-WIFI AVL-SOFA-MICRO-FRIDGE
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1 KING PREMIUM STE NOSMOK

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1KNG STE MOB/HR ACC TUB NS

VISUAL FIREALARM/DOOR/PHONE ALERT-2 RM SUITE, INCL WIFI-REFRSH CTR ACCESS-BRKFST-EVE RECEPT
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1KG LKVW PREM SUITE NOSMK

INCLUDES WIFI-24 HR REFRESHMENT CENTER ACCESS, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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1KG MOB/HEA ACC TUB STE NS

1 BEDROOM-VISUAL FIRE ALARM/DOOR/PHONE ALERT, CMP BFST-EVE RECPT-WIFI AVL-SOFA-MICRO-FRIDGE
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1KG MOB/HR ACC RI-S STE NS

1 BEDROOM-VISUAL FIREALARM/DOOR/PHONE ALERT, CMP BFST-EVE RECPT-WIFI AVL-SOFA-MICRO-FRIDGE
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1KG STE HEAR ACC ATRIUM NS

1 BEDROOM-VISUAL FIRE ALARM/DOOR/PHONE ALRT, CMP BFST-EVE RECPT-WIFI AVL-SOFA-MICRO-FRIDGE
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1KG CNF HEAR ACC ATRIUM NS

VISUAL FIRE ALARM/DOOR/PHONE ALERT-CONF TABLE, CMP BFST-EVE RECPT-WIFI AVL-SOFA-MICRO-FRIDGE
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2 DBL BD STE PALM WING NS

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, WIFI AVL-SLEEPER SOFA-MICROWAVE-REFRIGERATOR
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2 DBL BD STE-ATRIUM-NS

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, WIFI AVL-SLEEPER SOFA-MICROWAVE-REFRIGERATOR
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2DBL BD CONF STE PALM WNG

CONF TBL-WIFI AVL-SLEEPER SOFA-FRIDGE-MICROWV, COMP COOKED TO ORDER BRKFST-EVENING RECEPTION
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2DB SPEC VIEW-NON SMOKING

COMP COOKED TO ORDER BRKFST-EVENING RECEPTION, WIFI AVL-SLEEPER SOFA-MICROWAVE-REFRIGERATOR
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Embassy Suites by Hilton Orlando North
225 Shorecrest Drive, Altamonte Springs, FL US 32701

LOCATION:
Nestled on Cranes Roots Lake in Uptown Altamonte, Embassy Suites Hotel Orlando North has a great setting for any type of vacation. The beautiful setting on the lake`s edge is a great backdrop to have while staying in Orlando. The hotel is close to Walt Disney World Resort and offers a complimentary shuttle service to make things easier. Also nearby is Universal Studios Orlando, SeaWorld Adventure Park, and much more!

GUEST SUITES:
The suites at Embassy Suites Hotel Orlando North are one and two bedroom suites with a king size or two double beds. These spacious suites come with all the great amenities that you would need to make you feel like you never left home. The suites include a coffee maker, refrigerator, microwave and these other fine amenities:

  • Alarm Clock Radio with MP3 connection
  • Black-Out Curtains
  • Flat Panel HD Television
  • Sofa Bed
  • Cable Television
  • Work Desk
  • Hair Dryer
  • Iron/Ironing Board
  • Telephone
  • Wet Bar

SERVICES AND AMENITIES:
There are many services and amenities to take advantage of while staying at Embassy Suites Orlando North. The hotel includes a cooked-to-order breakfast every morning. Every evening, the manager`s reception offers beverages to guests in a pleasant atmosphere to mingle with fellow guests. The Omaha Steakhouse, which is located inside the hotel, offers some of the finest steaks in Orlando and is open for lunch and dinner. Amenities included at this hotel are:

  • Business Center
  • Complimentary Printing Service
  • ATM
  • Bar
  • Coin Laundry
  • Gift Shops
  • News Stand
  • Room Service
  • Safe Deposit Box
  • Pool
  • Fitness Facitlity 

AMENITIES:
  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1004 reviews
from Long Island, New York, United States
Submitted on 24-05-2016
Great hotel. Impressive lobby without being grandious. Interior gardens/atrium very nicely laid out. Ample elevators for upper floors, without long wait times. Rooms/suites are spacious with bedroom privacy. additional sink/counter in bedroom for convenience. Room was very clean and well made up. Staff was more than helpful. Parking is plentiful.
from Jacksonville, Florida
Submitted on 24-05-2016
This was the second time we stayed at this Embassy Suites. It is an older property, but was being renovated. We stayed for two nights over New Year's weekend. I used 24 hour advance check in to reserve our room. We were on the sixth floor. Check in was quick, since I had pre-checked online. Our suite was a bit smaller than the newer hotels, but was very clean. The bathroom was also a bit small, but was well appointed. They had the usual toiletries. The beds were really comfortable and we slept w... Read more
from Marietta, GA, United States
Submitted on 24-05-2016
This Embassy Suites is a nice hotel with a pretty atrium area, and most of the staff is very friendly. It has fairly standard Embassy amenities, although the evening reception was not as complete as others we have stayed in. We booked a premium suite for the first time on this visit. You pay about $15 more per night, but the website advertises a nice assortment of snacks and beverages in room. We thought this choice would be a good value for our family. Upon arrival the snacks and beverages... Read more
from St. Augustine, United States
Submitted on 24-05-2016
The staff was friendly and helpful. We had a problem with the first room, because it smelled awful, was dark, and the electrical outlets did not work. The staff moved us to a different room and it was wonderful!! The beds were very comfortable and the room was bright and did not smell. The complimentary breakfast was very nice with a variety of food. Once again, the staff should be commended for great service with a smile!!
from Palm Beach Gardens, Florida
Submitted on 25-05-2016
This was our first visit to the hotel. It was exactly as advertised, the evening "gathering" was nice and breakfast was outstanding (hand made omelets!). My only objection was the location. It is indeed located on a lovely lake, but the walk around the lake was closed, and most of the roads around the lake were closed. We felt a bit isolated in the location, especially as the "location" was quite advertised. In addition, the hotel itself could use a bit of updating. Everything was very clea... Read more
from San Diego, United States
Submitted on 27-05-2016
This hotel books multiple wedding receptions for Saturday nights. The wedding reception guests take up all of the hotel parking and the hotel guests are left to fend for themselves. Lots of kids running the hallways.
from
Submitted on 28-05-2016
Booked a executive level room for daughter's softball tournament so I figured I'd do exec level to make sure we had snacks and breakfast each day. Of course I check in and "boom" - I find a tucked away sign near an ice machine on a hallway table. Ironically there is no exec level when softball families are in town but they sure as heck will charge you for breakfast and any of the other amenities at inflated cost. Just flat out corporate greed and deceptive money grabbing practice. I'm sure s... Read more
from Brookfield, Wisconsin
Submitted on 28-05-2016
We stayed there four night and were very pleased with the room and the service. However, they do encourage you to attend their nightly social hour and this was not too pleasant. They serve beer and soda along with chips and salsa. When ordering a beer, you get a third degree from the server to prove you are a guest at the hotel. The same with the chips. Someone stands directly over you almost counting how mutant chips you are taking. I was getting some for both my husband and myself and pu... Read more
from Boone, North Carolina
Submitted on 29-05-2016
Stayed in town for a graduation. Had our two Westie's with us. Very clean and comfortable. Great breakfast and atmosphere. Excellent location to shops, food, and Crane's Roost lake/walkway. Helpful staff.
from Jacksonville, Florida
Submitted on 03-06-2016
The hotel is just average is is a older hotel and they should do some more cleaning and the pool area the hot tub was not working. They need to improve on the breakfast the omlets are very good as far as the bakery items they need to improve on.
from Palos Hills, IL, United States
Submitted on 18-06-2016
People at this hotel treat you like family! Director of Sales and General Manager are exceptional! Location and access to highways and attractions excellent. Perhaps, the only negative is that the site doesn't have a family style restaurant. Plenty of restaurants within walking distance.
from Venice, Florida
Submitted on 20-06-2016
We recently stayed here for a softball tournament weekend. The hotel offers a few nice touches such as a complimentary evening reception and breakfast. The suite layouts are nice to have separate bedroom from pullout sofa area. Great, friendly service all around too!
from Snow Camp, North Carolina
Submitted on 21-06-2016
Outside and inside lobby area and breakfast area beautiful. Pool beautiful. Then when I went to my room it went downhill. Tons of issues - crumbs in the sofa. Mirror not clean. Door knob in bathroom has something sticky on it and brown spots ewhhhh. TV in bedroom wasn't working. Didn't have a soap dish or ice bucket plastic bag until the 6th day of stay. I had to make a long list to provide to front desk it was so much stuff going on in this room. Almost felt like I went to a cheap Motel 8!!! We... Read more
from Saint Augustine, United States
Submitted on 21-06-2016
This is an old hotel and it shows. Elevators hard to get and slow. Everything needs remolded. Breakfast omlet stayion backed up and needs at least two cooks. Food average Worst bartender Ive had in years. Canceled future stay.
from Punta Gorda, Florida
Submitted on 22-06-2016
Our state agency uses this Embassy Suites all the time and they do an excellent job. Clean rooms great breakfast and happy hour is always nice for an end of day relaxation. Going to go back for vacation.
from Jacksonville, Florida
Submitted on 28-06-2016
I reserved this but then I couldn't make it but my wife did. The manager on duty assisted my wife with great customer service after taking with me on the phone. My wife said she LOVED IT! The breakfast was the best she's had! Only complaint was the omelette chef, who needed to work on his customer service. She wants me to plan another visit JUST FOR US!
from Miami Springs, Florida
Submitted on 29-06-2016
The chlorine in the pool was way too strong for all three days. Swimsuits faded and the kids were coughing like crazy. They even had to close the pool. It's the second embassy suites I go to and this happens. HORRIBLE! Also no towels they put like 10 towels knowing they have a bunch of teams there filled with kids. When u ask for more, get ready to freeze all the way to the room bc it won't get there. Under staffed is an understatement.
from WEST PALM BEACH, United States
Submitted on 29-06-2016
Lovely staff,good restaurant,very nice room,good breakfeast,Terrific complimentary bar in eve. My wife's birthday-staff sent up a bag of goodies and a rose. Will definitelyl go their again Good shopping and restaurants nearby Convenient to Highway
from Winston Salem, North Carolina
Submitted on 01-07-2016
Staff were friendly. Room was nice and clean. Lobby looked nice. Breakfast was good. Evening reception was decent. Bathroom was good size. I'll be back next trip to the area. The lake right outside has a good walking/running trail. Thanks guys!
from
Submitted on 02-07-2016
My family of about 30 people gathered to the Embassy for a wedding. The stay dates ranged from 2-5 days. As of today some of my family members have not have maids come to their room to attempt to clean or give fresh towels. Only after complaining to the front desk is when the maid arrived. Each morning the breakfast was cold as ice; Except for the omlet station. Where again there were no severs to clean dirty tables and trays were moved out of the way to make room for us to sit. At least 4 diffe... Read more
from West Palm Beach, Florida
Submitted on 04-07-2016
Housing Concern as it pertains to my room cleanliness and my personal item being left in the room with no response follow up after phone call. The room could have been up to standard for a Hilton affiliate. I think bathrooms should be cleaned on a daily basis because of germs.
from Birmingham, United States
Submitted on 06-07-2016
Excellent location, great service and accommodations. Stay here every time I come to Orlando on business or pleasure, bring my wife whenever I can. Great atmosphere, and ease of traveling to local attractions (multiple alternative routes). Love the walking path around the adjacent lake and activities that available at Cranes Roost. Nearby restaurant is outstanding, but on site restaurant is also outstanding.
from Augusta, Georgia
Submitted on 07-07-2016
Very nice hotel!! Had a great stay and enjoyed my time there. The staff was very helpful and the rooms were very clean and comfortable. I would recommend this hotel to my friends and family and I would definitely stay at this hotel again !!
from Casselberry, United States
Submitted on 07-07-2016
With the huge crowds and so many people staying at the hotel for the event the hotel staff did a wonderful job of keeping things cleaned, stocked, and providing a friendly smile anytime you walked by them.
from Altamonte Springs, Florida
Submitted on 07-07-2016
We stay here every year for our city's fireworks event. The staff is wonderful. They take such care of each of us. They are overwhelmed with a full house on July 3, but they handle it with class and smiles. We're always impressed by their hospitality. We will definitely be staying again next year.
from Lincoln, Nebraska
Submitted on 08-07-2016
Stayed overnight for work and couldn't have been more pleased. I loved the neighborhood, the hotel was fabulous inside and the rooms were what I had expected from an Embassy Suites. No disappointments other than having to check out in the a.m.! Also, the restaurant serves some absolutely amazing beef! I will definitely be staying at this property next time I'm in Orlando.
from Palm Coast, Florida
Submitted on 11-07-2016
Visited in July. Rooms were very nice and the hotel staff were very professional. The breakfast buffet was great but I thought a 7:30 was a bit too late to open, We had made a few special requests (like early morning room make up and extra towels) and both were met to our satisfaction. This Hotel also has a great location to great food and shopping
from Altamonte Springs, Florida
Submitted on 12-07-2016
I've been here a few times, at times with kids, other times with a friend. It has not changed much in the past 15 years. In some ways that's good, other ways not. First, the location. If you want to stay at a hotel in Altamonte Springs with the best location, this is it. Right on the lake, next to the park, and a short (and safe) walk to Uptown Altamonte (eateries), AMC Movies, and the Altamonte Mall. If you get a lakeside room, you get the best view. And top floor has a small balcony. Parkin... Read more
from St. Petersburg, Florida
Submitted on 13-07-2016
I loved my two suite, with two TVs, large bedroom, fridge and microwave. Spent lots of time in my room with my niece, and she had the pullout sofa all to herself. The cook to order breakfast was great for the both of us. The evening reception got each night started off great. Great weekend!
from raleigh, United States
Submitted on 13-07-2016
Nice upon arrival. Hotel looks brand new. Walkable to restaurants and shopping. The evening drinks and appetizers and the morning breakfast are both good. The restaurant is pricey but the food was good. The rooms were a disappointment. Our room and hotel interior appeared to be much older than the exterior. The room door to our room did not shut properly. The carpet was faded and the walls were dinged up.
from Tallahassee, United States
Submitted on 13-07-2016
While this brand of hotels is showing its age in terms of the building, everything else was at or even above Hilton standards. The complimentary breakfast and evening reception is always a pleasant way to enjoy the garden like lobby while meeting new people.
from coral gables
Submitted on 16-07-2016
The hotel lies ten to fifteen miles to the north of the theme parks, but it is easy access to/from I-4. If you find yourself in the neighborhood - or if you intend to be there - then you will also find the hotel suite format an excellent value. Really, there's nothing to complain about, and the full, cooked-to-order breakfast (and buffet) is included. On the Friday evening of our stay, simple 'well' drinks (bloody marys, margaritas, sangria) were also complimentary.
from Plantation, Florida, United States
Submitted on 17-07-2016
I don't quite understand the glowing comments about this place. The air conditioning in our room while set to 74 was a constant 62. When I called a building engineer he expended no effort and said that we needed to change rooms. I politely asked him to fix it and he returned with a dusty thermostat from another room - it never was fixed we just had to shut it down. The whole place is DIRTY. Finger marks all over the windows and elevator buttons, etc. I've attached a photo of the mold grow... Read more
from Flint, Michigan
Submitted on 21-07-2016
The hotel was nice and clean and in a very good location. Close to restaurants and shopping. The hotel had a nice full hot breakfast buffet with many choices. I've had better experiences for the evening reception at other locations. Overall this is a great hotel.
from Sardis, United States
Submitted on 21-07-2016
overall satisfied the complementary breakfast is good for the price but crowded in the evening gathering forget the line for drinks but overall the room is clean and bed is very comfortable i would recommend for business travelers
from Clearwater, United States
Submitted on 21-07-2016
Room smelled moldy when we entered. Bathroom and suite also needs updating. Shower head was fixed in the down position and could not be adjusted. Excellent breakfast buffet with outstanding service. Great location.
from Savannah, GA
Submitted on 24-07-2016
We were only here for one night but enjoyed our stay. The location was great for easy access to I-4. There is a nice lake in front of the hotel that has a boardwalk around it. Great for exercise and visiting local restaurants & shops. We walked to dinner that night & felt very safe. The hotel is very clean and the atrium is decorated nicely. The rooms are large & comfortable as are typical of Embassy Suites. We enjoyed the free drinks at the manager's reception as well as the hot breakfast bar.... Read more
from Jacksonville, Florida
Submitted on 25-07-2016
This Embassy Suites always is a great place to stay, we have stayed here many times for business and pleasure and we've never been disappointed. A beautiful lake is right behind the property with the Altamonte Mall less than a mile away, with a movie theater and every kind of Fast food restaurant within a 3 mile radius. A great hotel that is very busy this time of year but they can accommodate a number of events at the same time.
from
Submitted on 25-07-2016
We stayed here with my in-laws. Both our room and the in-laws' room were clean and free of odors. My in-laws needed a wheelchair-accessible room, which we had requested and did receive. The problem was that the bedroom portion of the suite was not accessible because, while the door was wide enough, the bed was placed too close to the door to allow the chair to fully enter the room. My father-in-law can't support full weight on his legs and had to transfer to the bed by reaching over and hanging... Read more
from Tallahassee, Florida
Submitted on 26-07-2016
We stayed at the Embassy Suites for a soccer tournament this past weekend. Our family loves staying at Embassy Suites! Our room was clean and comfortable and the staff was friendly. The breakfast and happy hour were great! We would defense stay here again!
from Mayo, Florida
Submitted on 28-07-2016
This property is simply gorgeous especially inside the atrium area. You feel like you're outdoors but you're not. The breakfast is better than I've experienced at any property and Mr. Clinton treats you like family as he takes care of you. He took care of us during our first breakfast and evening reception. We did have a checkin mishap that caused us to roam the hotel looking for a room that wasn't ours. The pool area is great (just hot). The amazing parts outweighed the mishaps. I'd stay agai... Read more
from Pineville, Kentucky
Submitted on 31-07-2016
Once again, we had another great stay at Embassy suites! After a very long exhausting drive it is a relief to know our room is exceptionally clean and comfortable bed. Delicious hot breakfast with made to order omelette and you don't have to leave the hotel...PERFECT!!!!
from Morrow, United States
Submitted on 31-07-2016
Excellent customer service. Good customer service is so rare these days so to find it at Embassy Suites was a plus for the trip. Location chosen was not too far from the airport and close to shopping places.
from Atlanta, Georgia
Submitted on 02-08-2016
The location is great. Easy access to shopping and dining. Great Pokemon stop. On the other hand the rooms need to be updated. The outlets will detach when unplugging anything. There was rust in the bathroom.
from South Florida
Submitted on 03-08-2016
This is an awesome hotel especially if your children are Pokemon Go fans. There's a great lake to walk, jog, or run around on a boardwalk. There are several restaurants within walking distance, and a mall just up the street. The hotel staff is very friendly and accommodating. This hotel does not have a "Refreshment Center" as stated when making a premium room reservation. They do however leave a selection of snacks and drinks in your room. They should update that on their website, so guests ma... Read more
from New York
Submitted on 03-08-2016
Nice place for a quick visit while in Altamonte Springs. The place looks like it did when I visited 20 years ago, and the layout of the rooms accommodated 5 adults, which was perfect for our family. Very good place for family reunions!
from Beltsville, Maryland
Submitted on 04-08-2016
I booked this hotel for business travel. It's 35-40 mins from the airport, but was 20 mins from where I needed to be. I enjoyed my stay here. My flight was late and my airport shuttle (please note that while this hotel has a limited local shuttle, it does not have an airport shuttle, so make your own transportation arrangements) was even later, so I didn't end up getting to the hotel until after 1 AM. I'd called earlier to notify them of a late arrival, and they noted it with no problem. ... Read more
from Miami, FL
Submitted on 05-08-2016
Excellent hotel! Located next to Altamonte Springs Uptown area - great location! Lovely lake next to it + beautiful park Big Thanks to Housekeeping department to pay close attention to the room amenities and cleanliness! Recommend!
from Illinois City, Illinois
Submitted on 08-08-2016
Stayed here two nights in a room across from the pool and near a section of tables. The positives about the hotel are that the room was well appointed, clean and spacious. The breakfast buffet exceeded any I have had elsewhere and I am a frequent traveler. The cons were the noise from the hotel guests that congregated outside pool/table area. There is a lot of marble in this hotel that does not help to deaden noises. Upon arrival about 7:00 pm the trash receptacles were overflowing outside the... Read more
from Orlando
Submitted on 09-08-2016
The hotel staff and facilities were spot on here. The food choices, cleanliness of the breakfast area and quality of the food was lacking. They didn't have enough staff to clean off tables to sit at and they were all so sticky from syrup. It made breakfast a little unappetizing. And the evening reception food was so cheap. Bartender was awesome and made great drinks but the food was just pretzels and nachos with gross cheese sauce.
from Tallahassee, United States
Submitted on 10-08-2016
Had a two-day "boot camp" training here - nothing hard about it except for training content. The hotel is beautiful as soon as you enter. It's clean, spacious and decorated beautifully. Every hotel staff member I interacted with was at a minimum friendly and helpful, or went above and beyond to assist - and were fun too! The rooms were great - its awesome to be able to have designated work v. leisure space when on business; and the beds were so comfy I fell asleep instantaneously - something I h... Read more
from Akron, United States
Submitted on 11-08-2016
This is an excellent location adjacent to a beautiful park for running...the pathiis .94 miles to the lap We have stayed in this location multiple times and it will not dissapoint. Close to highway and minutes away from non-Disney attractions, Winter Park, Rollins College and others.
from Providence, Rhode Island
Submitted on 15-08-2016
Hotel is on the old side and could use some updating. The location is on the water/river side and has a nice walkway outside. The gym is limited, but they offer membership for a gym next to the hotel.
from Erie, Pennsylvania
Submitted on 16-08-2016
Broken phone, TV remotes and air condition unit that was never resolved during our 4 night stay is the reason I gave a poor score. There is a beautiful entrance and dinning room. We also enjoyed the evening hors d'oeuvres that featured a very nice spread and beautiful atmosphere.
from Jacksonville, Florida
Submitted on 17-08-2016
Hotel was very nice. Rooms were clean. I've slept in hotel beds that were bigger and more comfortable. It's in a great area for shopping & restaurants. There was a fountain and walkway along the river front that was a hot bed of activity for the Pokémon Go game. In the afternoon when we arrived there were about 100 people milling around the fountain playing & it stayed busy the whole time but was not really a bother. Staff was courteous. Was disappointed with the breakfast, my omelet was fl... Read more
from Coastal South Carolina, South Carolina
Submitted on 06-09-2016
Molded smell room Pool overflowed had to go to front to tell-but saw several workers look in at the water all over floor Kids stood in line for 10 mins to just get a Sprite No internet connection in room
from Altamonte Springs, United States
Submitted on 06-09-2016
I have stayed at this hotel 3 separate times and each time I felt appreciated by the staff at check in. The place is well kept and clean. Great place to stay! There is a great park right next to the hotel that has a wonderful musical water fountain, nice places to sit, beautiful scenery.
from Lawrenceville, Georgia
Submitted on 07-09-2016
When we arrived at the hotel we weren't told exactly where the room was. We went out to the front of the lobby and looked around and around until I finally was fed up and asked. Turns out our room is another part of the hotel. Once we went into the room, the carpet was dirty and had stains on them and the double beds didn't do justice to the picture they have shown online. It's small for two people. Wouldn't recommend this hotel for anyone.
from London, United Kingdom
Submitted on 07-09-2016
Stayed here for 4 nights whilst visiting family . Efficient check in . The room was large with a separate living room . All was clean but slightly dated . There were free drinks at 5.30-7.30 which we never managed to get to ! The breakfast was so so . Incredibly busy every time we went . Once there were no tables so we sat on a sofa eating breakfast . The food was ok . Nothing more nothing less .
from
Submitted on 08-09-2016
We travel extensively and always stay at an Embassy Suites if there is one in the area. They have offered a consistently clean, pleasant, and relaxing environment. The staff is friendly and helpful. And you can't beat the Managers Reception and expansive Complimentary Breakfast. We have stayed at Embassy Suites as a couple and with family - all have loved it!
from Omaha,Nebraska
Submitted on 09-09-2016
I recently stayed at the Embassy Suites in Altamonte Springs for 3 nights for a weekend getaway. I was lured in by a lower rate. The hotel is of average embassy suites quality. The breakfast in the morning couldve used a little more effort and a chef that woke up on the right side of the bed. I think something was bothering him while we were there. Anywho this hotel is NOT close to the airport , disney etc. Everywhere we went as far as tourist activities was a 25 min+ drive there and back. Would... Read more
from Fayetteville, North Carolina
Submitted on 10-09-2016
Great breakfast and basically unlimited drinks for as long as the evening reception/happy hour is open. Quick exit right off I-4, and great location. This hotel has a lake where you can run around it. We will definitely return.
from Mount Dora, Florida
Submitted on 13-09-2016
My husband and I spent our wedding night there and he later said it was the best hotel room he'd stayed in - in a long time. Several family members came from out of state and also had great experiences. The omelette breakfast bar was amazing and the service crew down in the restaurant was super friendly. Our room had a great view of the lake and jogging trail and was very clean.
from Las Vegas, Nevada
Submitted on 14-09-2016
Great hotel, great staff, beautiful common areas that are visible from all the elevators. The hotel is older so a bit nostalgic which made it even more enjoyable in my opinion. Small gym but plenty of outside running areas that take you around a lake. On Saturday morning there were plenty of people out enjoying the day either walking or running. Great atmosphere.
from Naples, Florida, United States
Submitted on 13-09-2016
We stayed for a wedding and had a great time. The staff was polite and helpful, the room beautiful, the amenities and atrium just beautiful. The free internet was easy to connect to and the front desk provided connect information without being asked! Definitely a place we may return to if the opportunity knocks. Parking was easy and free.
from Orlando
Submitted on 13-09-2016
We enjoyed our 4 night stay, although there were a few over looked cleaning issues in our room and the complimentary wifi was absolutely terrible. The complimentary drinks and appetizers in the evening were a nice touch.
from Miami, Florida
Submitted on 14-09-2016
Check in staff was great...room was good but I did have issues with two things. #1. Hotel was under some sort of repair or maintenance to atrium skylight panels and workers were making guests wait as they held elevator for other workers. The should have been using a freight elevator, not inconveniencing hotel guests and #2. Went to breakfast and had the normal coffee pastries, scrambled eggs but all the breakfast meats were behind the counter with gentleman preparing the omelets. I found it odd ... Read more
from
Submitted on 14-09-2016
The Embassy Suites Hotel at Upton Altamonte is an excellent hotel. Great complimentary breakfast and it is located within walking distance of all kinds of shopping and great restaurants. We stayed at the Hotel for a sporting event and the location is excellent for easy access to downtown Orlando. Would definitely stay again.
from Marathon, Florida
Submitted on 18-09-2016
Everyone and everything was fabulous. This was a family affair and we ended up with a group of the suites. Everyone met up for the complimentary, and lovely, breakfast as well as the complimentary drinks, followed by a jovial gathering in the bar. The hot tub and pool were a delight to wake up with.
from
Submitted on 19-09-2016
I have stayed at a few hotels but Embassy Suites has taken the number one spot. I enjoyed my stay from the time I arrived until the time I departed. The staff was friendly and my nieces and nephews couldn't stay out of the swimming pool. It was clean and friendly. I'm a Mississippi girl and they treated me like family.
from Edgewater, Florida
Submitted on 20-09-2016
The room was dated, could use some repairs and not really a good value. Free breakfast but it starts late so if you need to go somewhere you may miss it. Incredible location near crane's roost though. Also a bit noisy in the hallways...
from Chicago, Illinois
Submitted on 20-09-2016
Outstanding staff, clean, great location, great value. I stay here several times per year and always look forward to the experience. Many restaurants in the area, and the hotel's Omaha Steakhouse is excellent- great bar, friendly people.
from Aventura, Florida
Submitted on 21-09-2016
The rooms are very old and smell terrible. The dark carpet is filthy and makes the room feel drab. The furnishings are from 1980s. And, the sink in the master bedroom makes the room feel damp. The breakfast and common areas are good. The hotel is extremely well located.
from Deeside, United Kingdom
Submitted on 23-09-2016
Yet another stay at an Embassy Suites hotel, and yet not her satisfying experience. This one though had something extra for me, they play fantastic music over the p a system!. I could have done without it starting at 7.30 in the morning though. The Omaha Steakhouse on site is a great place to eat and drink, and I'd Sarah and Retford are on duty you are guaranteed a good night. The steak that I had was cooked to perfection, and the three different draught beers all had something a little bit dif... Read more
from Winter Park, United States
Submitted on 26-09-2016
TV didn't work first 2 nights, food was as tasty as Denny's and staff were not very professional. Staff parked closest to the entrance, leaving guests to park in fear of the building. Management is non existent. Horrible experience from A-Z I would highly recommend a different location or hotel.
from Jacksonville, United States
Submitted on 26-09-2016
I was pretty disappointed in this stay. The hotel is in desperate need of renovation. I lobby is beautiful, but I felt the suites were very dated and needed a makeover. The walls in the suite had several marks on them and looked like they had been repainted several times. The carpet in the suite was dated and old.
from Wildwood, Florida
Submitted on 27-09-2016
Checked in for my conference, all is ok. Came back from day 1, they said I only had 1 night. My registrar has paperwork from the hotel for 2 nights. They took my things out of the room, left my shampoo in the room, and we quite flippant about all that happened. I expect more from a decent hotel!
from
Submitted on 27-09-2016
do not stay in the palm wing; rooms are smaller and might have some fleas due to 1st floors being pet friendly; microwave plate (the plate that comes with the microwave) caught on fire while reheating food; staff was unfriendly; im a silver hhonor member and was not acknowledge, they gave me my card key when I checked in and that was it, no intro about anything....worse Embassy I have ever stayed!
from Fort Laurderdale, United States
Submitted on 27-09-2016
The hotel had nice Hilton service, room was decent, not sure why all the high reviews, nothing special in my opinion, breakfast quality was not so good (except for the cook making egg orders who was very nice) - employees hanging around breakfast area eating (!). There were 2 elevators, I got in 1 going down, man with dirty laundry cart from housekeeping shoved open doors as it was closing and pushed in cart (?) - would think Hilton protocol would have been for him to wait for next elevator, lo... Read more
from Orlando, Florida
Submitted on 29-09-2016
I recently stayed for a week at the EMBASSY SUITES ORLANDO NORTH. The rooms are big and well-appointed. We stayed in the main building on the top floor. The room had a nice view of the lake and surrounding area. The staff is warm, friendly and very attentive. The location next to Cranes Roost Park is great if you want to be north of Downtown Orlando but still want to be in a convenient area. The WIFI worked great throughout the hotel. The breakfast had a good selection of the usual fare a... Read more
from Altamonte Springs, Florida
Submitted on 10-10-2016
Our room smelled and we felt that it was unsafe to our respiratory track to breath it in. It is a pet friendly hotel so probaly it was from the carpet being cleaned so many times. There was gunk on the curtains and an lamp did not work.
from Palm Coast, United States
Submitted on 10-10-2016
We evacuated from Palm Coast and we were very pleased with this hotel. They were very accommodating at every turn! The staff was very helpful and the complementary breakfast was superb. They were welcoming to our dog as well.
from Katy, Texas
Submitted on 11-10-2016
We went with my 88 yr old mother so we needed an accessible room. The room is perfect as the living area has a sofa bed and tv and the room has a tv also. The door to the bathroom is a sliding door and it needs fixing. The room has a microwave and a fridge. The lobby is absolutely gorgeous and well maintained. Healthy plants. It has complementary cocktails in the afternoon and free breakfast with lots of choices. It houses an Omaha Steaks restaurant inside. A little expensive but my filet migno... Read more
from Cocoa, United States
Submitted on 11-10-2016
Wonderful stay! Thank-you for taking all the worry and stress out of being away in a time that storms like Matthew can harbor so much more dread than we want to admit. Very respectful and gracious employees - all the way from phone answering services, dining hosts, cooks and waiters, to the front desk and TV repairmen! Blessed us all!
from Atlanta, Georgia
Submitted on 11-10-2016
This is a somewhat dated Embassy Suites. The staff is fairly friendly, but they have a tough property to work with. Our bathroom vanity was falling apart, tile was cracked, bathroom door wouldn't stay open, etc. We had to have maintenance come and work on the toilet to get it to flush. The breakfast was very good and was probably the highlight of the stay. The location is very handy, but just be prepared for the overall condition of the property. Unfortunately, it's not the nicest Embassy Su... Read more
from ormond beach, United States
Submitted on 13-10-2016
Enjoyable stay during a tough stressful time staff was pleasant and the morning complimentary breakfast was super. rooms were nice and clean and everything we needed was close by. Would recommend this Hotel if you have anything you need to do in the area :)
from Pinson
Submitted on 14-10-2016
During evening reception ask for Clinton! He ll make your stay! Convenient And beautiful place to stay whether one day or one week! All the comforts of home ! Even the. Holder. Loved staying here. All staff treated like family
from Merritt Island, Florida
Submitted on 16-10-2016
Located next to a lovely lake and small park. Within walking distance to all kinds of shopping and restaurants. Driving access excelllent via I-4 (close but not so close that you hear any highway traffic).
from Dunedin
Submitted on 17-10-2016
Room was clean and quiet. Dogs allowed with small fee. Amazing hot breakfast with cooked to order eggs. Especially nice server (named Clinton?) that took care of us in atrium. Five o'clock social hour in atrium with snacks and free drinks. Nice steak restaurant on property. Inside pool area was shut down during a rain storm due to a faulty pipe drainage system. Close to Orlando, but out of the chaos. Located on scenic lake.
from Atlanta, United States
Submitted on 17-10-2016
The Embassy Suite is in a great location - just a short walk/drive from the mall, restaurants, bars, and shopping centers. Walking around the lake is a great opportunity to unwind and relax. The complimentary Evening Reception and breakfast are amenities that make the hotel selection worthwhile.
from
Submitted on 19-10-2016
Every time We go to this part of town, We had to stay at this Embassy, is so beautiful the environment and relaxing that you even want to stay at the lobby, watching (some times), people getting married, sweet 15 & 16, aniversaries, etc. The front desk people make you feel like home. The rooms are nice , cozy, and the breakfast in the morning is AWESOME. Made to order omelette, eggs, etc. Oh, don't forget happy hours 5:30-7:30 included in your stay. Buy NONE get some FREE, yes is FREE with your... Read more
from Orlando, United States
Submitted on 19-10-2016
My stay at Embassy was great. the staff greeted myself and my out of town guest for my wedding in an professional and respectful manner. The view outside Embassy is very nice and relaxing. I plan to return and stay again real soon. thanks again
from Satellite Beach, United States
Submitted on 19-10-2016
The check in process was very streamlined. The hotel had a beautiful lobby and the front desk staff was very polite and helpful. The room was clean and I appreciated the bedroom being separate from the living room area due to needing quiet space to study for a big exam the next morning. This allowed me privacy and my husband to watch TV without interrupting each other.
from Longwood, Florida
Submitted on 20-10-2016
The staff is very friendly, the breakfast is great and the rooms are huge... You can not go wrong if you choose staying at this property!!!!!!!!! Great place to walk around out side too. Close to everything
from Hudson, Wisconsin
Submitted on 21-10-2016
Hotel and grounds look amazing from the outside. Hotel has a very open grand interior courtyard. Staff was mostly friendly enough. Breakfast was ok. It came with the room we rented and did it's job. I certainly wouldn't have paid extra for it. My room was ok at first. After a few hours in it it became moldy/mildew/musty smelling. It was so humid in there that even the furniture felt wet. The carpet was a little wore. The bathroom hot water was a trickle and the bath fan was obnoxiously loud and... Read more
from Greensboro, North Carolina
Submitted on 26-10-2016
These hotel has a wonderful location with a view, shopping and restaurants. the rooms are all suites and very spacious. Breakfast provided a wide variety of food and the made to order omelets were perfect. I like the indoor pool and the Omaha Steak Restaurant.
from ORLANDO, United States
Submitted on 26-10-2016
i enjoyed my stay just was not long enough. hopefully i will return for a longer stay. i enjoyed the lobby area. and the beds was just so comfortable i didnot want to leave or get up the next morning.
from Martins Creek, United States
Submitted on 27-10-2016
In general, the hotel was fine. I travel ALOT for work , and thus have had hotel experiences around the world. I chose this hotel because I am a HUGE fan of the Embassy Suites brand. However, it was the small things that mad a negative impact on me (food at the reception was subpar compared to other ES, System down at check -in, not being able to get the digital key to work, etc.)
from Orlando, United States
Submitted on 27-10-2016
From the IT staff, Reservations and Management - these folks are great to work with. We meet at their hotel every quarter because of the total hotel package. Tell them what you want and you got it. Sam Slay, SPHR, SHRM-SCP
from Norfolk, Virginia
Submitted on 28-10-2016
I stay here frequently and receive consistent good service from the staff. Rooms are clean and comfortable. Room service is prompt, with excellent food options. Restaurant staff remembers regulars and makes business trips less lonely with their warm hearted banter with their guests.
from Orlando, United States
Submitted on 29-10-2016
Fantastic breakfast with personal omelet as well as fresh fruit and hot items. Rooms are clean and comfortable. There is a beautiful lake behind the hotel with a broad sidewalk and is well attended daily by residents in the area. Lots of shopping close by.
from Tallahassee, Florida
Submitted on 31-10-2016
Was attending a conference held at the hotel in late October. My room was disgusting. It was dirty, it smelled horrible of mildew and humidity. Several other conference attendees had the same issues. Do not drink the water. It smells and tastes horrible (please see other reviews of the hotel). Contacted staff, who informed me that they could not give me another room. Had to leave a night early, and was not compensated. Please stay away. Staff was overall cold, but proper. Breakfast was o.k. Did ... Read more
from Tallahassee, Florida
Submitted on 01-11-2016
The front desk folks were rude and not helpful nor friendly. The sales manager and catering director were very unpleasant to work with and not helpful. They were unprepared and did not have our conference room prepared. I had to stay behind the catering director to ensure our projector and screen were delivered to the room on time.
from North Little Rock, Arkansas
Submitted on 01-11-2016
I checked in on 10/31/2016 everything seemed ok until I went to bed. I was in room 210 and the headboard knocked on the wall every time I moved. This woke me up and may of bothered others. On 11/1/2016 I woke up to a nice hotel breakfast with fresh made omelets that are cooked to order. Nice to have after a restless night due to the headboard hitting the wall every time I moved. When I returned to the room after 11 hours of working with a client. Even though I reported the headboard it was not f... Read more
from Jacksonville, United States
Submitted on 01-11-2016
The hotel is well kept and looks great. The rooms have normal wear and tear from previous guests, but still very clean. The staff are wonderful. Everyone was kind and I liked that they have a text system to update the guests about check-in.
from Tallahassee, Florida
Submitted on 01-11-2016
This hotel was a great experience from check-in to check-out. It's also a great value for the money. It has some great shopping and dining within walking distance and is pet-friendly. We were there for a conference and having a suite rather than a room made it great for when you wanted to 'get away' from the conference itself. Plus the suite gave us room to work comfortably. Well recommended.
from Los Angeles, California
Submitted on 04-11-2016
Likely won't come back until they remodel the room. Ac was loud and old, carpets had mold looms like there was flood in room before. Room smelled moldy. Ac did not work well. Towels were new. Housekeeping was good
from Fort Pierce, United States
Submitted on 05-11-2016
We have had our Organizational conference at this hotel since 1990 and have had very good service each time. If there was an issue it was addressed. The group has voted to come back next year. Many stay an extra day because of the hotel and the location
from Orlando, United States
Submitted on 05-11-2016
Staff was generally very nice and attentive. Wifi not working in at least 5 of the rooms of our group and we could not get that resolved during the week we were there. Other nits were inoperable room phones and lights not working. Neither of those were a real issue though/
from Hollywood, Florida
Submitted on 06-11-2016
I have stayed at this hotel for 5 years for a conference and the service, cleanliness, hospitality has been consistently excellent every time. Great breakfast, great evening reception and love the layout.
from Jacksonville, Florida
Submitted on 08-11-2016
Friendly staff and clean, modern accommodations. This location is at Uptown Altamonte and near an upscale mall, restaurants and entertainment venues. The river walk provides weekly events with an amphitheater. The view at sunrise and sunset is breathtaking.
from Jacksonville, Florida
Submitted on 08-11-2016
We had a great stay at this hotel. I'm looking forward to staying here again. My husband loved the breakfast. It was also walking distance to some great eating spots like World of Beer. Downtown via Uber is about $10.
from Gainesville, Florida
Submitted on 14-11-2016
Pros: Roomy suite, better than average breakfast as far as scope, walking distance to shopping and some restaurants. Cons: Unfriendly desk staff. Unfriendly policies - we made the reservation on a Wed evening, my husband got called out of state for work the next day, tried to cancel reservation but couldn't get even partial refund, so took my adult daughter. When we arrived at the hotel, I was told I had to call my husband and put the staff on the phone with him so he could approve my use of th... Read more
from Scranton, Pennsylvania, United States
Submitted on 14-11-2016
Easy check in. The hotel has an excellent location. Cranes roost park is directly behind the hotel and has a beautiful walking trail. I spent a lot of time walking and enjoying the smiles of others. There are many nearby restaurants. Altamonte Springs yoga is a 15 minute walk. The room was clean and spacious. The lobby was the same. Breakfast was included and outstanding. The only negative was the lobby was a little cold. Definitely recommend this hotel.
from Columbia
Submitted on 15-11-2016
I cannot say that I have ever had a bad experience staying at any Embassy Suites. Located just outside of Orlando in Altamonte Springs, this property was absolutely breath taking both inside and out. Loved the gazebo in the lobby surrounded by tables. Outside was a walk way adjacent to the parking lot where people were able to jog, walk their dog or just walk along side the water. Inside of the park a water fountain which at night put on a show reminding me of the Bellagio Hotel's water show in ... Read more
from Emerald Isle, North Carolina
Submitted on 15-11-2016
Booking a stay in Altamonte Springs, I was not expecting a high end hotel, but the Embassy Suites was a very nice facility. There is a lovely atrium with a water feature, plants, seating areas, and a well stocked convenience store. Breakfast is complimentary and includes made to order omlets - a huge step up from most chain hotels. The room itself was an average small suite, nothing fancy, but we were in the older part of the property and I suspect the atrium side rooms are probably much nicer, ... Read more
from Georgia, United States
Submitted on 14-11-2016
Excellent Service. Hotel was very clean. Bed was nice. Surroundings were quiet. I enjoyed my stay. I would highly recommend it to families who want to visit. The breakfast was outstanding, everything you could want with great service.
from Altamonte Springs, Florida
Submitted on 16-11-2016
Hotel is in a great location....price a bit higher than expected.but overall it was an awesome stay and had a terrific view from the 7th floor. I would definitely come back again for another weekend getaway with the hubby!!
from Marshalltown
Submitted on 16-11-2016
The biggest compliant I have are the walls/ceiling are too thin. we heard neighbors above and to the side consistently. The hotel had AWESOME staff who were helpful and courteous. They went out of their way to help us during Happy hour and at the restaurant in the hotel.
from Madison, Wisconsin
Submitted on 22-11-2016
I have stayed at this hotel for years and it is a phenomenal experience every time! Rooms are very cozy and the beds extremely comfortable. Also has the best complimentary breakfast and happy hour of any hotel I have stayed at!
from Kings Park, New York
Submitted on 25-11-2016
I have family in the area so I have stayed at this hotel several times but this will definitely be my last. My entire extended family was there for a special occasion which was being held at the hotel. Various things happened ?? some little like rooms not ready for check in and some very big like the host family for the event??s reservation was mysteriously cancelled and they had no room. Things happen and I understand that but I must say that the staff was extraordinarily unfriendly, unacc... Read more
from Jacksonville, Florida
Submitted on 27-11-2016
Clean and quiet. Efficient staff. Very nice complimentary breakfast served quickly. Very comfortable bed and pillows. It was well located for visiting family for thanksgiving in Casselberry. Complimentary water a nice extra.
from Sarasota, Florida
Submitted on 27-11-2016
We have stayed at this hotel on and off for at least 4 years. It used to shine but no longer does. As a Hilton Honors member, it had to be one of the worst room in the hotel. The window had a view of the roof. Housekeeping a little sloppy. rooms could use some love. The restaurant is very good. Complimentary breakfast lacked cleans table and good customer service. While it is convenient when we visit, I am ready to look for another place. I also left with 4 insect bites.
from Greensboro, United States
Submitted on 27-11-2016
My check-in experience was horrible. When my husband and I arrived, there were 3 people in front of us with only one Rep (Jose') at the Front Desk. When I arrived, there was one lady checking in. A gentleman, who was looking for a reservation, was next. Jose' informed him that the hotel was booked with no vacancies. The next customer was a lady, who was checking in due to a funeral service. By this time, about 15 minutes had passed. During this time, at least one person came to/from the S... Read more
from Coral Springs, Florida
Submitted on 29-11-2016
I stayed here for a weekend in November and I will definitely stay here again! The Hotel is in an awesome location in Altamonte Springs and there are many restaurants and bars within walking distance. It is also super close to I4 which is a plus of you are headed downtown or to the theme parks. The best part is that this hotel is pet friendly. I traveled with my two small puppies and had no issues. The only downside is that the hotel is very loud as the hallways echo sound. You can pretty much h... Read more
from Lake Worth, Florida
Submitted on 30-11-2016
There has to be more oversight when your hotel is filled and the breakfast offered is not staffed properly. The area ended up looking terrible. The toaster was not working and no one cared. When we complained to the manager all she said was that Hilton doesn't have anything to do with the breakfast service. Wrong answer.
from miami, United States
Submitted on 30-11-2016
Very good stay this time, the service is excellent. The staff was very prompt and quick when we required service for the room.The breakfast was very good and lot to offer. This was my 3rd stay this year at this location.
from Itasca
Submitted on 02-12-2016
The location is one of the best around. Lake behind the hotel is great for an early morning walk and the shops around make it an ideal location for a stay. I would definitely stay here again. Not too far from disney and no kids
from Nassau, Bahamas
Submitted on 02-12-2016
Service was good but only thing the evening receiption need some revamping.... get some real food or basic light refreshments etc. something other than prezels for Heaven sake. Also the breakfast was good except there was not enough tables and seating capacity, My friends and I had to stand up and eat our breakfast and the grits was cold so there need to be some help in that area. We even advise the attendant but appears she got annoyed and nothing was done. Overall the experience was alright ... Read more
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