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Homewood Suites by HiltonŽ Hartford/Windsor Locks

Hartford/Springfield, CT, US (BDL)

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Based on 516 reviews
This is an all suite property featuring outside or inside access to your suite. Guests enjoy a complimentary daily hot breakfast and a Welcome Home Re
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Homewood Suites by HiltonŽ Hartford/Windsor Locks
65 Ella Grasso Turnpike, Windsor Locks, CT US 06096

Within a short drive of our hotel, you'll find:* Bombardier* Ahlstrom Windsor Locks* US Postal Service* Aetna/US Healthcare* Computer Science Corporation* Federal ExpressWhen looking to relax and unwind in the comfort of your own living area, we can offer a range of options and amenities to suit all requirements, be it a short-term or extended stay. Our hotel suites offer:* Fully equipped kitchen including refrigerator, coffee-maker and microwave oven* Television with Cable and choice of premium channels and a VHS player & recorder* Hair-dryer and ironing facilities* Complimentary wireless high-speed Internet* Alarm clockWhen you're not kicking back in the comfort of your own living space, you can also enjoy a complimentary Suite Start? hot breakfast every morning in our lodge, as well as a wind-down Welcome HomeŽ reception in the evenings from Monday through Thursday, which includes complimentary light-bites and beverages. There is, of course, the option of dining in one of the many locally situated restaurants, meaning that you'll always find something to suit a range of appetites in and around our Homewood Suites hotel.For those who need access to business facilities while on a short-term or extended corporate stay, our Hartford-Windsor Locks hotel can cater for most requirements and the following are available to all guests:* Meeting rooms* Hotel business center* Audio/visual equipment rental* Fax and photo copying service* PrintingAll guests can also access and enjoy the many other services and amenities on offer, including a laundry/valet service and coin-op laundry facilities. Additionally, hotel guests will have the benefits of:* Local area transportation* An on-site gift shop* A safety deposit box* A hotel fitness center* An outdoor pool and JacuzziŽ* Exterior and interior entrances for your privacy and convenient close parking to your vehicleWhether you're enjoying a short sight-seeing or golfing trip or you're looking for temporary housing, our Homewood Suites by HiltonŽ hotel in Hartford-Windsor Locks has it all. So kick back, relax and enjoy - and be sure to Make Yourself at HomeŽ.

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

  • Business Center
  • Conference Rooms
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 516 reviews
from Leonia, New Jersey
Submitted on 17-05-2016
Tamesha (sp?) at the front desk is amazing. She is such a wonderful welcoming individual. The rooms were simple and comfortable. Coffee and tea in your suite and hot coffee 24 hrs a day in the lobby. Rotating complimentary breakfast with make your own waffle station. Basketball area a definite plus in our world. Nice perk. Convenient location. We would definitely go back. Stress free getaway.
from New City, New York
Submitted on 17-05-2016
We went for a basket tournament. Beds were very comfortable and units were clean and felt homey. Everything we needed and then some was there. Close to the highway and near to stores. Staff was friendly and super helpful. The complimentary breakfast was the talk of the group. Great food! Would definitely do this again!
from Woodbridge, New Jersey
Submitted on 19-05-2016
Judy at the front desk greeted us as we entered the Lobby area of the hotel. We booked a room here to attend our son's track meet at Westfield State. The room (235) was very spacious, and the evening social was a nice touch. Breakfast was very good and the 12pm check out gave us extra time to get ready for our trip home. The hotel staff is very friendly and we would highly recommend this Homewood Suites to travelers in the area.
from Newington, Connecticut
Submitted on 21-05-2016
We stayed here outside the airport for an early flight and it was very clean, convenient, and quite handy. We will probably go this route again for our next trip. It's also near some great restaurants
from Westfield, Indiana, USA
Submitted on 24-05-2016
I stayed here for business. the room was comfortable and the staff was very accommodating. I had to ship 10 boxes to the hotel for my work the following week. The hotel accepted and secured the materials until my arrival. The GM is very hands on. She came by our table while we were eating breakfast and asked if everything had received all of our materials. I'm not sure how she knew it was our materials as we had never met. I would highly recommend staying here.
from ATLANTA, United States
Submitted on 30-05-2016
The hotel was excellent and the staff was extremely kind and helpful. The rooms was very comfortable and clean. I truly enjoyed my stay. I enjoyed the breakfast and staff made sure everything was available that i needed. I also used the gym and it was a real gym with the basic equipment.
from Andover, Massachusetts
Submitted on 01-06-2016
My son enjoyed playing at basketball hoop and outdoor pool. Staff is very friendly. Breakfast was a little crowded on late Sunday morning. Parking is convenient and close to the entrance of each building.
from Staten Island New York
Submitted on 01-06-2016
We felt very welcomed and had a great time. Judy at the front desk was very helpful, the crew incharge of the breakfast were so friendly and helped you with anything you needed, awesome workers! Thank You very much for making me feel comfortable, hope to return soonđ?¤?
from Brooklyn, United States
Submitted on 01-06-2016
This is the fifth time that my family and I have stayed at this hotel. I have yet to experience a disappointing stay. I stayed this past Memorial Day weekend, and despite the hotel being booked to capacity Judy at the front desk found a way to check us in earlier than the normal check in time (We are HH rewards members). The front desk (Judy in particular) was extremely professional, helpful, and accommodating. We stayed in a two bedroom suite and the room was spacious, clean, and homey. The ove... Read more
from Hartford, United States
Submitted on 02-06-2016
Very nice hotel for family. The pool was nice a big. The room was great. I was able to grill. Many restaurants in the area. off the highway and closed to the airport. hardly heard any noise from highway and or airport.
from Essex, Vermont
Submitted on 09-06-2016
Windsor Locks Homewood Suites is worth your money to stay near but not in Hartford. My wife and I were taking in USA Gymnastics at XL Center for two days in the city. Location makes for quick access in and out of the city. Our stay was pleasant, quiet and convenient. Checking in with Teshea at front desk made for a great reception. Breakfast was very good with many offerings. Room was spacions - No. 122 and quiet even though located by door to outside. Place is a bit dated but well maintained. W... Read more
from Hod Hasharon, Israel
Submitted on 10-06-2016
I had been in the hotel for an extended stay as part of a business trip and it was a delightful experience, the staff is extremely responsive to any need and very warm. The suites are well maintained in a high quality with full facilities for a travels needs, I would highly recommend.
from Plantsville, Connecticut
Submitted on 10-06-2016
We just stayed at the Homewood Suites for an overnight before an early morning flight. Excellent, accommodating staff, room was a little "tired", needs updating but very clean. Shuttle got us to the airport in good time, very nice hospitality night with tasty apps.
from Attleboro, United States
Submitted on 12-06-2016
Homewood Suites is a great place for the family. The accommodations are excellent. Breakfast is an added bonus, very tasty. Would not want to stay anywhere else. Cleanliness is excellent. The value is incredible, you get alot for you money.
from Buzzards Bay, Massachusetts
Submitted on 16-06-2016
Their was bugs in the bathroom room but everything else was great it would been good if their was a bar in the lobby to watch sports but it was a real good stay will come again soon but this time with all the family.
from Kolkata
Submitted on 24-06-2016
I stumbled upon this place by accident when I was looking for a place to stay.The suites is perfect for a family. The atmosphere at the place is warm and friendly.The suite of rooms was well maintained. Although we stayed there for just a night, it would be a place that I would like to return to
Submitted on 27-06-2016
My wife and I needed a place on the way to our baby shower in Massachusetts. The family was nearby and we decided to get a place that could also have a kitchen and dinner with them without having to go far. The staff from beginning to end were all fabulous and accommodated our requests for sleeping arrangements to be made regarding the bedding because my wife has had trouble sleeping lately in the 30 weeks of being pregnant. We got room 149 which is a king bed and suite. From the looks of th... Read more
from Central, Florida
Submitted on 28-06-2016
We stayed at this hotel one night before a flight a of Bradley Airport. We had a downstairs suite, which was clean and comfortable. There was a suite above us and when that guest arrived it became very noisy. Even their normal walking across the floor was very noticeable. The complimentary cocktail and dinner was a nice perk and the staff was outstanding. However, construction of the units to minimize noise leaves much to be desired.
from Dubai, United Arab Emirates
Submitted on 30-06-2016
It was not typical Hilton chain hotels offer. Especially breakfast area was very busy, not clean lack of food. Felt like I was waiting for food stamp from salvation army and food quality was really bad so I skip the meal during my stay.
from University Park, Pennsylvania, United States
Submitted on 30-06-2016
What a great stay! From the friendly staff who checked me in, to the clean suite, well-maintained pool, comfortable lobby, free wireless and complimentary breakfast, I can't say enough how much I enjoyed staying at this hotel. I did not stay on a weekday, so I did not partake in the complimentary evening social, but everything else about my stay was perfect. The fact that there was a fully functional kitchen, a comfortable living room apart from the main bedroom, really made staying at this ho... Read more
from Windham, Connecticut
Submitted on 06-07-2016
We were traveling to Mexico and live about 1 hour away from the airport so enjoy doing the park and fly. I always enjoy the Homewood Suites because of their accommodations. We stayed in a double bed room with fireplace. The layout was nice and not what I was used to as the bathroom was outside of the bedroom which was different but also good because we were staying with another couple. The room was clean, and spacious. It had the standard kitchen, living room area, and bedroom with TV and much c... Read more
from United States
Submitted on 06-07-2016
Was with a family (4 adults, 2 kids) and wanted something like home for everyone to be together. For 1 night. Found this on the internet. Rooms were ok. Had a small kitchen. Dishes were not clean. Entrance to the suite was dirty. Pool was over crowded and right next to the pool in the basket ball play area there was a party going on, the adults later came in the pool where kids were playing and the kids had to leave the pool due to the behaviour of the adults. They also bought in a inflatable gi... Read more
from Windsor Locks, United States
Submitted on 07-07-2016
We were drawn to this hotel due to its proximity to the airport, but were delighted to find that it also offered a great breakfast and friendly, helpful staff. Although the rooms may have been ready for updating, that was soon forgotten during a comfortable and restful stay.
from Windsor Locks, Connecticut
Submitted on 08-07-2016
Too much aggravation to get into the full story but also had two phones stolen during our stay. The service and hotel were great but the breakfast and riffraff we felt with is not worth going back to me.
from Raleigh
Submitted on 09-07-2016
This is a wonderful hotel right near the airport. Mom and I stayed there the night before our trip home. I dropped my car off at the rental place and the good folks at Homewood Suites came to Avis and picked us up. Teshea and Betty checked us in and told us about the Manager's dinner in the hotel lobby that night. Our room was comfortable and Todd, a maintenance person smiled and introduced himself and let us know that if we needed anything just call. My Aunt and cousin joined us and we all ... Read more
from Wichita, Kansas
Submitted on 12-07-2016
The staff is what make a hotel. This hotel is no different. I arrived early using the e checkin. This is a cool feature offered by Hilton hotels. The young lady at the desk explained the room I had requested was still dirty. She offered me a alternative that was just as good. This hotel is an older property. The hotel was clean and well kept. I was recognized as a Diamond member. All good.
from Seguin
Submitted on 13-07-2016
Overall I had a great experience there thank you for you guys a service for the time I was there, wish I could say the same for other place I've stayed but overall I had a great time people are friendly the staff was friendly thank you very much
from Fairport, United States
Submitted on 14-07-2016
I had a very comfortable and wonderful experience staying in the Homewood Suites in Winsor Locks, Ct. The Staff was very accommodating and pleasant. The rooms were big and clean. The room had everything I needed for my stay and then some.
from Clare, Michigan
Submitted on 19-07-2016
I stayed at this hotel the night before an early flight. Checkin was quick with friendly service. I wish I had known this is a huge property and I had to drive from checkin to another building. I had unloaded my luggage to check in and had to reload it into the car and drive to the room. The room, however, was great. The bed was extremely comfortable and the room large and well decorated. It was immaculately clean. It was completely quiet even though I was on the first floor. This is a h... Read more
from Ipswich, United States
Submitted on 20-07-2016
I have stayed here with a group several times and was disappointed this trip - we had 3 rooms and when we returned to our rooms at 4:00pm on Saturday only 1 of the rooms had been cleaned. Breakfast was very disorganized and they ran out of everything - including plates and forks. I went out to my van to get a stack of paper plates for hotel guests to use!
Submitted on 21-07-2016
My stay at this hotel was very pleasant. The rooms were in good condition and the price was very reasonable. I particularly enjoyed the outdoor pool since I stayed there in July and the weather was sunny and hot. The free breakfast was nice also. There were also a lot of restaurants very close to the hotel which made it easy for us to grab lunch and dinner. I would definitely recommend this place to travelers.
from Lunenburg, Canada
Submitted on 22-07-2016
Everything was wonderful! I felt like I had come home to family. Teshea at the front desk was helpful, friendly and her smile and positive energy was infectious. At the breakfast there was this lovely lady (I wish I knew her name) who overheard me and my boys discussing grits (we had never had them) and she came over an gave us an overview of how to spice them up and eat them. Also gave us some great tips on the XFinity Centre where we were going to see a music festival. The friendly staff r... Read more
from St. Louis, United States
Submitted on 22-07-2016
The hotel was very nice but I was not greeted as a Hilton honors member. I also didn't care for the breakfast. If all this catered to the business traveler like their embassy suites properties it would be great.
from Towanda, United States
Submitted on 22-07-2016
Enjoyed hotel staff and amenities. Pool was wonderful and clean but small. King suite was exactly what was expected. Breakfast was filling and of high quality, however seemed understaffed. Free Wifi was reliable. Kitchenette was perfect!
Submitted on 26-07-2016
The 4 of us stayed in a king suite, the basic room. Room vs cost was a great value. Bed was quite comfortable and the kids had no complaint with the sleeper sofa. Location couldn't have been better for our needs. Less than 20 minutes from Six Flags but the opposite direction from the traffic so an easy drive. Despite being right by the airport there was no noticeable noise during our stay. Several restaurants are available within a 5 minute walk with more a short drive away. We were facin... Read more
from New York City, New York
Submitted on 27-07-2016
The room was big , clean and vet comfortable. The kitchen was fully stocked with everything you'll need for your stay (except food of course). The staff were all nice, friendly and helpful. The wifi was pretty good, my daughter was extremely happy with that. We will definitely go back and definitely recommend it.
from Boston, Massachusetts
Submitted on 28-07-2016
Clean and friendly place to stay. The manager Dylan was very professional, nice and hepful. My kids had an awesome time in the outdoor pool and loved that they could play Basketball as well. I have already recommended a friend. What a great place!
from Chula Vista, California
Submitted on 28-07-2016
Hotel has all the amenities I need plus more. It is very clean. Staff is very helpful. Judy the manager is awesome and calls me by name. Traveling alone, I requested a room facing the pool and I was given a better room. Highly recommended.
from Palm Coast, Florida
Submitted on 29-07-2016
Everything was perfect including my late check-in at 3AM. The free breakfast buffet was one of the best I have every had at a Hilton. All the food was hot and the selection varied enough for anyone's tastes. Overall, a very good experience.
Submitted on 31-07-2016
pretense of concern, no follow through. non smoking room reeking of smoke. changed original room due to din overhead. breakfast not competitive with other properties offering free breakfast buffet. to his credit, Larry comped my second night.
Submitted on 02-08-2016
I was greated by the receptionist who was extremely friendly and once she knew I was traveling alone on business she moved me from the back of the building to the very front, which made me feel safe! I did attend one of their happy hours, which was a nice feature I had a beer but did not taste the food but overall everyone was seeking to enjoy. The room was clean and I had no issues with the room. There is a pool which was nice but the hot tub was out of order while I was staying.
Submitted on 03-08-2016
Pleasantly surprised how nice and reasonably priced Homewood Suites really was, when I checked in they had just started serving dinner. The smell from the roasted vegetable soup was incredible and decided to eat a bowl of soup. The soup was as good as it smelled and had garlic bread as an accompaniment . The salad looked good also. My room was clean and in good shape, comfortable bed and pillows and 2 tv's. Would highly recommend!
from Maryland, United States
Submitted on 04-08-2016
The fitness center was very small and limited. There wasn't room to move around if you did not want to be on a treadmill or bike. Also, the breakfast was VERY POORLY executed. I was there on a Monday morning around 7:30am (breakfast is from 6-9am). There were VERY LIMITED options because of the hot items (waffles, eggs, bacon, and potatoes) the only thing was available was the waffle station. All other items were not available and there was no one taking care of the area to tell they were out. A... Read more
from Mentor, Ohio
Submitted on 07-08-2016
This hotel was ideal for a large family get together. Suites had adjoining interconnected doors well laid out small kitchen and a medium large meeting room. The grand kids had a great time in the pool which was well maintained. Close to international airport.
from Stratford, Connecticut
Submitted on 08-08-2016
Hotel was selected by the Wedding party's block of rooms. I was extremely surprised at the quality for the group rate. Beautiful suite, plenty of room, wish I was able to stay longer! Very convenient to the highway and airport.
from Joplin, Missouri
Submitted on 09-08-2016
The staff was super friendly and my accommodations were excellent. There are top and bottom level rooms - so if you do not want to walk stairs, ask for a bottom level room. My room was spacious, very clean and had a full kitchen. But, I didn't need it because the night I was there they had a great barbeque meal - although it isn't shown as a full dinner, only a get together. I had plenty of food for a real dinner.
from Philadelphia, Pennsylvania
Submitted on 09-08-2016
Our family (2 adults and 4 school-age kids) stayed at the Homewood Suites Windsor Locks for one night during a recent 2-day drive. We are always on the lookout for 2-bedroom suites that sleep 6. The way the rooms are configured at this hotel, we had one bedroom with a king bed and the other with two doubles, which exactly fits our needs. It even looks like another connecting room may have been able to further expand the suite if necessary. Staff was friendly and helpful; breakfast was standa... Read more
from Chelmsford, Massachusetts
Submitted on 10-08-2016
I got a great price through their website. Reservations were fast and easy. Their AAA discount was the best I could do. We stayed in a 1 bedroom King Suite. When we arrived, the non-smoking room smelled like it used to be a smoking room. I contacted the front desk and they arranged for us to change rooms very quickly and politely. 2nd room was perfect. Plenty of space, very clean, and in good shape. The pool was busy with kids, and ours were not with us, so we avoided the pool. The brea... Read more
from Lisbon, New York
Submitted on 15-08-2016
We enjoyed another stay at the Homewood Suites. The staff are friendly and efficient. They room was clean and well stocked with supplies. The breakfast was suffient but you must look all around the breakfast area to see al that they offer. It is easy to miss the waffles and some of the other selections unless you take a walk around. They outside pool was nice and the area was clean. The Complimentary Internet was fine. Overall it is great place to stay and we look forward to staying here again i... Read more
from Temecula, United States
Submitted on 15-08-2016
The staff at Homewood were exceptional, namely Judy Linarez. I felt I was at home with the comforts of the homey environment and friendly faces. I travel often and have been impressed with the Hilton Brand. This hotel in particular, truly exceeded my expectations.
from Clare, Michigan
Submitted on 16-08-2016
I had the worst stay I've ever had at a Hilton property at this Homewood Suites. I am a HHonors diamond member and stay at hotels well over 100 nights a year, at properties such as Hamptons, Homewood Suites, Embassy Suites, and DoubleTrees. This property is absolutely horrible. First, there are no elevators to the second floor rooms and all the doors open outside. If you get a room overlooking the pool, be prepared for a sleepless night with loud partiers outside your window and walking pa... Read more
from Stillwater, United States
Submitted on 16-08-2016
The hotel is clean, neat, like being at home. The beds have good linens and mattresses. The kitchen is clean, ample dish ware, dishes washed daily. Enjoyed the social in the evening, and a great breakfast in the morning. I have a gluten alergy, and the food provided had several dishes that I could eat. Fast shuttle services. Employees are helpful and friendly. Loved staying here.
from Atlanta, Georgia
Submitted on 30-08-2016
Door to the room was damaged and looked like it was the result of a forced entry. People hanging out around the property also contributed to the feeling of being in an unsafe environment. Safety is very important when staying in a room with exterior entry doors.
from Windsor, CT, United States
Submitted on 31-08-2016
Very clean Hotel, Friendly Staff, good location and great pool. Check out this Hotel if going to six flags. spacious rooms. The breakfast is wonderful also and free too! many restaurants in the area. Can't even hear the planes even though located near the airport
from Reading, Pennsylvania
Submitted on 01-09-2016
Great stay, love the breakfast and complimentary happy hour. Who doesn't love free food and free wine and beer. TV system could use a guide menu for free stations, guide was only for OnDemand pay programming.
from Manchester, New Hampshire
Submitted on 06-09-2016
This hotel is reasonably priced and the suites are nice for families to stay, including living room, bathroom, and kitchen. It was a relaxing stay. The hotel allows smoking, but the non-smoking room was truly non-smoking even to a sensitive non-smoker with bronchitis (no smoke smell at all). The staff was friendly and helpful. We would go again. It's close to Six Flags New England and includes a pretty nice hot breakfast.
from New York City, New York
Submitted on 08-09-2016
This hotel is very nice conveniently located right off the highway. Rooms are nice pool is not heated. Lots of restaurants nearby and fast food joints. Rooms are clean breakfast is OK if you get there early.
from Cincinnati, Ohio
Submitted on 10-09-2016
I have been staying here for the past few years when I fly into BDL (3-4x/yr). They have a nice little evening reception. The property is older but seems like they are keeping up with maintenance. I had a small snafu with housekeeping on 2nd day (as in there was none). The management made it right and made sure I keep coming back - nice style.
from Boston, Massachusetts
Submitted on 12-09-2016
Very nice facility. Comfortable lobby, great complimentary breakfast, and a very hardworking kitchen staff. On a recent busy Sunday they worked non-stop to manage an especially large crowd. (Remember - be polite. They deserve your thanks!) The complex is multiple buildings. It is tough to identify buildings by assigned letter and also to find room numbers especially when arriving at night. Better signage would be a big help. Overall - a very well managed property.
from Knoxville, Tennessee
Submitted on 12-09-2016
Stayed for work assignment May to July 2016. Comfortable rooms....Great selection for daily breakfast... Eggs/sausage or bacon, oatmeal and toppings, cold cereals, waffle maker, assorted breads, fresh fruit and yogurt. Managers reception offers a nice option for dinner mon - thurs. Grocery delivery is a nice service the hotel offers. Leave the front desk a list, they pick/up and deliver! Any time of day, reception staff was always available for anything!!! Convenient to highway and commute... Read more
from Kingston, New Hampshire
Submitted on 12-09-2016
I love the suite concept of this Hilton property. Makes a business trip so much easier. Two rooms, separate bedroom and living room/kitchen area. A table to eat or do work. A full refrigerator and freezer. I get the premium internet for $4.95 and it is so worth it! Was even faster than my meeting location. The lobby socials during the week were a surprise for me. I had never checked in early enough or quit early enough to experience one. Beer/wine/cheese/dips - a very nice presentation t... Read more
from Portland, Oregon
Submitted on 19-09-2016
The Rooms have a lot of room and comfortable beds. Kitchen area is nice and spacious and the complimentary breakfast and evening social are an awesome added bonus. I visited for a business trip and I loved that the hotel provided a shuttle that took me wherever/whenever I needed. All staff were very friendly and helpful
Submitted on 20-09-2016
Three night business stay. last day prior to checkout room not cleaned. Loud guests in courtyard during week day playing games, laughing and screaming until late eve for two nights in a row - couldn't get to sleep. Last night there were many guests on my balcony just outside my room door drinking and partying late into work day evening. Called front desk multiple times but no resolve in noise levels. Internet too slow to conduct business email exchanges.
from London
Submitted on 22-09-2016
Rooms are worn and tired and some smell - we needed to be moved as the air conditioning units make a lot of noise. Staff generally helpful apart from first person on reception who went home without passing our request to change our room to next staff member !! Overall ok but I guess you get what you pay for...
Submitted on 25-09-2016
After an amazing day at Six Flags celebrating my daughters 15th birthday we went to check in to our hotel and I was greeted by Betty at the front desk. Her attitude was evident from the moment I stepped up to the desk. I told her I had two rooms reserved and I was wondering if they were near each other. Her reply was a very annoyed "you have to hold on Ive got to find them before I can tell you anything. You know how you can tell in the first exchange you have with someone whether it is going... Read more
Submitted on 27-09-2016
Excellent Hotel, The service was way above average, with clean rooms. I had a fireplace which added to the room. Our stay was very comfortable and the the breakfast was fesh and delishious. I recomend this hotel to everyone.
Submitted on 27-09-2016
The team was so helpful. The morning before we checked I contacted the hotel to request our rooms be together and the young lady who answered the phone responded 'of course I was going to do that for you.' Betty checked us in and was helpful and knowledgeable. We look forward to our next visit.
Submitted on 04-10-2016
staff is great, free breakfast great, free and close parking great, two room suites give you a lot of space. the staff at check in and departure go out of their way to make you feel at home. Room rates very reasonable.
Submitted on 05-10-2016
The only negative was the we called to book the rom about an hour before arrival. We we got there they had no room for us. The only option was one of the accessible rooms. It was late so we took it. The room was fine except for the low shower head (which is to be expected for an accessible bath...just a bit difficult for a 6' plus person). They did knock off a bit on the price due to their booking mistake. Everything else was great, especially the included breakfast. Would definitely stay he... Read more
from Columbia, South Carolina
Submitted on 06-10-2016
8 out of 10, not a memorably bad experience. Would stay here in future. Did have some issues with a water taking up to 6 or 8 minutes to get hot in the morning. Needing key to access lobby or breakfast area was a pain.
from San Francisco, United States
Submitted on 09-10-2016
Placed in multiple rooms, both of which smelled of cigarettes and were dank and dark. Checked out without staying once discovered a massive spider web that covered most of the main room window. Repulsive.
from Indianapolis, Indiana
Submitted on 10-10-2016
Overall good hotel. Complementary food was a bit suspect but everything else was pretty good. Staff was friendly and very helpful. Keep coming back at times when the pool is closed so can't comment on that. Workout room is small but you can put some decent work in. They also have a basketball hoop which is a plus.
from Murrieta, California
Submitted on 12-10-2016
This hotel was clean and comfortable. It's very close to the airport which was convenient. The morning breakfast was pretty good but keeping items stocked (even early) was not a strong point. Overall, I would stay there again without hesitation.
from Buffalo, NY, United States
Submitted on 12-10-2016
Very nice accomodations. Very clean and helpful staff and quiet. Appreciated being able to park right in front of our downstairs one bedroom, two double beds suite with a pull-out couch. Lots of doors to close things off too, so that was nice for privacy and using the bathroom and sink area (separate door for these). Breakfast was delicious and plentiful. I would definitely recommend this place and stay here again. Only thing to know is that there are really no close by stores, so stop on ... Read more
from Hudson, United States
Submitted on 14-10-2016
OK hotel. Good, attentive staff. The suite was clean and reasonably well equipped. The fact that my room was on the second floor with no elevator was very tedious. It also faced the courtyard so the loud party going on there until after 11:30 made sleeping difficult.
Submitted on 16-10-2016
I spent 10 days. Very nice, clean and the staff was very friendly and informative. If you want quiet early though make sure you get a suite on the outside, facing the pool is active till about 9pm. Enjoy.
from Stamford, United States
Submitted on 16-10-2016
Disappointed in this property. I had reserved a NON SMOKING one bedroom suite with fireplace. However, I was provided with a SMOKING one bedroom suite with no fireplace. When I attempted to complaint they directed us to contact the manager. However, every attempt I made in dialing the managers extension, the call was redirect me either the receptionist or reservation. Agrrr...
from Schuylkill Haven, Pennsylvania
Submitted on 18-10-2016
We have a daughter attending the University of Hartford who we come to visit monthly. We had been staying at another hotel chain in E Hartford but become more and more disappointed with our visits for several reasons. I had done some on line searching which lead me to your hotel in Windsor Locks, CT. Our family was extremely satisfied with our visit that this will become our new home away from home.
from Monson, Massachusetts
Submitted on 19-10-2016
A wonderful staff. Warm and helpful. Asked for something to be brought to my room and got it within 10! Was able to check in early. Clean, large rooms with everything you need. Would highly recommend this hotel and will stay again if flying from Bradley.
Submitted on 22-10-2016
I like the one bedroom suite idea although it was a bit cramped. Great for families with the free breakfast and dinner receptions, which were typical. Outside pool and grill nice in the summer. Staff friendly. Airport and nearby store transfers. There are some fast food restaurants closeby.