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Hyatt Place Mohegan Sun

Hartford/Springfield, CT, US (BDL)

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Based on 1098 reviews
Room & Rates
Guest Room

Guest Room

1 King Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Guest Room, 2 Queen Beds

Guest Room, 2 Queen Beds

2 Queen Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 1 King Bed with Sofabed (High Floor)

Room, 1 King Bed with Sofabed (High Floor)

1 King Bed and 1 Full Sofa Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Sofa bed, free weekday newspaper, and iron/ironing board; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 2 Queen Beds (High Floor)

Room, 2 Queen Beds (High Floor)

2 Queen Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

1 King Bed
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Accessible

2 Queen Beds
Layout - Separate sitting area
Entertainment - Free WiFi and wired Internet access, 42-inch flat-screen TV, iPod dock
Food & Drink - Refrigerator and coffee/tea maker
Bathroom - Private bathroom, shower, designer toiletries, and a hair dryer
Practical - Free weekday newspaper, iron/ironing board, and desk; cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Hyatt Place Mohegan Sun
2049 Norwich New London Turnpike, Uncasville, CT US 06382

Rooms
Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and flat-screen televisions. Wired and wireless Internet access is complimentary, while iPod docking stations and cable programming provide entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.

Amenities
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless Internet access and a television in a common area. Guests who want to try their luck at the slots can hop on the complimentary casino shuttle.

Dining
You can find a meal at a coffee shop/café serving guests of Hyatt Place Mohegan Sun, or stop in at a snack bar/deli. Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Uncasville? This hotel has facilities measuring 850 square feet (79 square meters), including meeting rooms. Free self parking is available onsite.

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Know Before You Go

  • The photos in this description reflect the brand standard and are provided for illustrative purposes only.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Dry Cleaning Service
  • Elevator / Lift
  • Express Check-In
  • Express Check-Out
  • Fitness Facility
  • Free Breakfast
  • Indoor Pool
  • Lounge/Bar
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1098 reviews
from Port Washington, New York
Submitted on 17-05-2016
The hotel is conveniently located near the Casino/ Convention center. They have a wonderful free Breakfast and offer snacks and wine in th lobby bar ,for a fee. The rooms are large,with a sitting area and work station and refrigerator. they have a shuttle to the Casino and the staff is very helpful. If you have time, they have an indoor pool annnd fitness center, small but good.
from New York
Submitted on 20-05-2016
My hotel stay was nice. The rate was good for a week night, and it was very convenient to the Mohegan Sun casino. The staff was also very accommodating. My husband and I are vegetarians, so we were pleasantly surprised when the the kitchen attendant made us breakfast sandwiches without meat. The breakfast doesn't usually include any special orders. There is a pool and an exercise room, but unfortunately I didn't get to use these facilities, so I can't comment on them. There is free wifi, but my... Read more
from Rochester, United States
Submitted on 23-05-2016
This was a good value. The staff was professional, courteous and friendly. The rooms were clean and the hotel well maintained. I did not use the business center but it was in the lobby and small. The complimentary breakfast buffet was excellent.
from Rotterdam, New York
Submitted on 23-05-2016
This is the 2nd time we have stayed here and both experiences have been great. The hotel is clean, tastefully decorated and the staff are all wonderful. If I had any complaint it would be that the prices in the cafe and refrigerator cases(bottled water/tea ect) were ridiculously expensive(but you are paying for convenience). The grout in our shower was a little rough looking but everything was clean. Breakfast was just 'OK' but I never have high expectations for hotel breakfast. The location, s... Read more
from
Submitted on 24-05-2016
hotel was decent but they forgot to clean my room the first night. the last night there was a dog barking/whining all night as well as alarms sounding in nearby rooms with loud staff/walkie talkies in the hall; got very little sleep that night. Staff were made aware of the issues and seemed to do nothing. beds were comfortable and the food was ok.
from Winchester, Massachusetts
Submitted on 29-05-2016
The staff at this hotel are so friendly and warm. Anne on the kitchen staff made my stay even better. What a friendly, kind, warm welcoming person. Amber at the front desk so sweet. This hotel is certain to make you happy.
from Nashua, New Hampshire
Submitted on 29-05-2016
Super close to Mohegan with a shuttle that runs to 2am. When you're visiting Mohegan that's all you need. Super spacious room with two queens, a pull out and fridge. This is a great cheap alternative to staying at Mohegan. We didn't spend much time at the hotel but when we did it fit all our needs.
from White Plains, NY
Submitted on 31-05-2016
We couldn't of been closer to Mohegan. I especially liked the shuttle bus service. It's no more than a 5 minute drive and your left in front of the Summer entrance. So glad we chose the Hyatt as the staff, location and room were all near perfect. My only complaint was the elevators which seem to take a long time. I was surprised that the breakfast area was kept so neat and tidy with the amount of people that came down Sunday morning. I must give the staff of the dining area 5 stars! They we... Read more
from New York City, New York
Submitted on 01-06-2016
stayed 2 nights this past Memorial Day weekend....reasonable price for a nice room with King bed and pullout couch....breakfast included...nice decor in lobby and eating areas...Hyatt offers shuttle service to and from Mohegan Sun casino up till midnight. But should you wish to drive there as I did opt for the valet parking which is free...It is a. Early shirt drive from the Hyatt.....I highly recommend this hotel...staff is excellent and it is centrally located as we were able to drive to Myst... Read more
from
Submitted on 03-06-2016
This hotel is a great way to stay near the Mohegan Sun without the cost (just about a mile away). The hotel ran a shuttle that was so easy to use to get to/from the Mohegan Sun. Rooms are nice & clean. Employees are very friendly & helpful. Would definitely recommend!
from
Submitted on 27-06-2016
This is the second time we stayed at the Hyatt Place Mohegan Sunfor a Kenny Chesney concert! Both times we were very pleased with our experience. The service was amazing. All of the staff we encountered were helpful and cared about our time there. The rooms we had were very clean, extremely comfortable and just overall amazing! The room rates were great too. There was complimentary shuttle service to the casino as well which was wonderful! The driver was friendly and super punctual. Breakfast ... Read more
from New York City, New York
Submitted on 28-06-2016
Thought about staying at the Mohegan Sun casino but they wanted a lot of money for a room. Paid half the price and stayed less then a mile away at the Hyatt. They have a shuttle van that runs back and forth twice an hour though I didn't use it. The room was clean and much larger then I expected. It had a whole living room area. I would stay here any time over the casino.
from
Submitted on 29-06-2016
It was the perfect distance from the casino. It was clean, the room was spacious at most and the staff was kind and always looking to help. The halls were quiet for the most part, but I definitely had a comfortable and enjoyable stay. I hope to go back soon for my next birthday October 1st!
from
Submitted on 29-06-2016
We stayed here for a week over the Barrett-Jackson, event.. This place is almost like being on the premises of the casino itself. It is conveniently located off route 32 and 2A/395 the highway that leads past the Mohegan Sun casino. I liken this hotel to a Hampton Inn or similar, with a few of its own touches -better in some ways and worse in others. The breakfast preparation area isn't that large and spreads out into the lobby. The fruit salad is fresh and thoughtfully, the grapefruit i... Read more
from Nesconset, United States
Submitted on 29-06-2016
everything was excellent. It was very close to Mohegan Sun. Having the shuttle as often as it was very helpful. The casino was very nice and very confusing for getting around. What else do you want me to say.
from Brockton, Massachusetts
Submitted on 02-07-2016
After many years of visiting the area, including stays at the main casino hotel and competing hotels outside Mohegan (Cristata Inn, Microtel), found this place online and decided to give it a try. It's set back from the main road and very easy to miss the hotel sign because of a large billboard. We drove by coming and going, needing to turn around. A main draw was an expanded breakfast beyond the usual continental offerings most places have, which my mother appreciated and enjoyed. Hotel staff w... Read more
from new york, ny
Submitted on 02-07-2016
Stayed here June 29th. Paid $179 for one night. Considering the brand, I expected a lot better for what we paid. Stayed in 311. The room seemed a little out dated and the bathroom was not clean. It was easy to spot urine saturation in the grout lines around the toilet. That's a big one for me. I've worked in the hospitality industry for a long time so I know what I'm looking at. It's was easy to see the stained grout but a blue light reveals all sins. Also pealing paint and poorly done ceil... Read more
from Woodside, United States
Submitted on 06-07-2016
We came to Mohegan Sun Casino few times a year and love to stay in Hyatt Place because we can bring our puppy. Casino is just a short drive away. They even provide shuttle bus. Room is very clean and spacious. Free breakfast is great.
from
Submitted on 04-07-2016
Clean, friendly staff, great food and snacks... no hassles at all. I am more impressed with the price and all the options offered!! Everything you need for your stay at a hotel for any occasion. I will always look into a Hyatt first before any other hotel.
from Agawam, Massachusetts
Submitted on 11-07-2016
Mohegan Sun was sold out during the recent Barrett-Jackson Collector Car Auction and were able to get a room at Hyatt Place which is 2.4 miles from the casino. A free shuttle ran on Saturday from 10 am to 2 am which was very convenient. We didn't spend much time in the room or the hotel and although breakfast was included, did not eat there. The bar was a tiny nook that had four seats. We did not use the pool facilities. Express check out was 11 am. This hotel was far over priced for what... Read more
from Uncansville, United States
Submitted on 12-07-2016
The hotel overall was clean, the staff was friendly. The breakfast was very good, but there was no where to sit. Had to wait over 15 minutes for a table at 8:30 in the morning. The bathroom was clean, but needed to be updated. It had rust spots and stains in the shower stall.(No bathtub), not that I needed it. The pullout couch was very uncomfortable, but we slept on the couch and that was very comfortable. I found it weird that there were no local news stations, only cable, so I couldn't watch ... Read more
from
Submitted on 13-07-2016
This hotel has a frequent shuttle to Mohegan Sun until 2:00 a.m. on weekends which was very convenient. My room was very clean and quiet. Sign up for Hyatt Gold Passport to get a discount on your room.
from Northampton, Massachusetts
Submitted on 13-07-2016
We love this hotel, which is always clean and comfortable. The staff is pleasant and the drivers to the casino are great. Complimentary breakfast is always good. The rooms are well appointed and the bed extremely comfortable.
from
Submitted on 15-07-2016
My family loved our stay at the Hyatt Place. Very clean, spacious rooms, wonderful complimentary breakfast. Our first night staying here we discovered the bed was broken and Wanda was very accommodating and moved us to another room. Staff was friendly and helpful. Would definitely stay here again.
from Springfield, MA
Submitted on 16-07-2016
Third stay at the Hyatt over the past year or so. Great location near the Mohegan Sun, the Norwich baseball park and the RI beaches. Reasonable rates accessed via the Mohegan Sun website. Nice breakfast buffet.
from Cape Cod, MA
Submitted on 19-07-2016
This is our second time staying at the Hyatt Place. This time we booked their VIP Comedy package for our one-night stay at Mohegan Sun. Our room was ready early, and was located on the top-floor. It was very clean, well-appointed and large. We relied on the shuttle to take us back and forth between the hotel and casino a few times - about an 8 minute ride every 30 minutes. The shuttle van is in rough shape and needs either a major cleaning or replacing. The drivers were friendly and courteous... Read more
from
Submitted on 21-07-2016
We stayed here several times and have always had a very good to great experience. The rooms are nicely laid out , spacious with a divider between bed and sofa area. Room and bathroom always clean, lobby and communal areas always spotless. We didn't stay in the room for long and didn't sleep long but the 5-6 hours sleep we get was solid. and the bedding was super comfortable this is an excellent hotel close to Mohegan with frequent shuttles until 2 am in the morning
from Macomb, Michigan
Submitted on 21-07-2016
This is like every Hyatt. You know what to expect, which is good. The rooms were clean and staff nice. The sign on the road is not easy to see, it's dark and small. The fitness room had two treadmills and elliptical, and three sets of hand weights not worth mentioning.
from West Hartford, CT
Submitted on 25-07-2016
I really liked this hotel - especially because with the Hyatt points program, it is a bargain! It is conveniently located just off of I-395 and Rt 2A. The hotel was clean and bright. The room was nice and it was BIG. It was nice to have a big sofa to sit on, a desk, and another counter to place food, etc near the refrigerator. As others mentioned, the bathroom had JUST a toilet and tub/shower. The sink is outside of the bathroom and it did not have a lot of room to put stuff. The TV could... Read more
from
Submitted on 25-07-2016
Nice stay and very pleasant staff, the check-in was quick and easy...the complimentary breakfast is very good. Convenient to Mohegan Sun Casino & Foxwoods Casino as well, If you have time visit Mystic Seaport also some nice restaurants nearby. The rooms are nicely appointed and nice speed on the Wi-Fi.
from Bronx
Submitted on 27-07-2016
Nothing bad to say. Better that expected. Clean, rooms are big, design was done to make everthing feel like you are home. Close to Mohegan Sun. Breakfast was ok, clean and enough to go around. Staff nice and helpful. Place was bright, good lighting, makes you feel safe. Gets expensive when you visit the casino !!!
from millstone
Submitted on 28-07-2016
First walking into the lobby it was freezing cold in there, the temperature would not be acceptable if it was in the winter, too cold, my room also , but the good thing is I have control of the temperature in there, The furniture was worn especially the cushions that people sit on to watch TV. I changed my room three times to find a less worn-out cushions . I don't understand why they have to cook the eggs to brown and the pancakes to crips cookie like, and too cold to even stay in the dining ... Read more
from Winslow, ME
Submitted on 28-07-2016
My family (2 adults, 2 children) stayed for one night at the Hyatt Place. The room was very clean and comfortable (our only complaint was there were only 2 bath towels in our room!), the pool was small but worked for our needs. The breakfast in the morning was the best complimentary breakfast of any hotel we have ever stayed at. The hotel is in a perfect location if you want to visit the Mohegan Sun. Conveniently located and a much better deal than the casino hotel. We will be returning if we'r... Read more
from South Carolina
Submitted on 26-07-2016
Very large rooms, the staff was always helpful and friendly. Hotel is clean, only objection I would have the sign at street is small and it is easy to miss the hotel. Shuttle drivers were courteous and friendly.
from Howard Beach
Submitted on 29-07-2016
The HYATT Place Hotel at Mohegan Sun is a wonderful, clean, and the staff is absolutely "The Best." Our room was on the 2nd floor of the hotel and the halls were immaculate and quiet. The room was clean and ultra comfortable. All rooms have a desk, sectional sofa with a movable foot rest. We had a king bed with ultra comfortable mattress and down soft pillows. There was a refrigerator and coffee maker equipped with coffe pods and all accessories. Every morning breakfast was served from 6:30-10:0... Read more
from New Jersey
Submitted on 31-07-2016
We stayed here with our daughter and her friend who were seeing a concert at Mohegan sun. Hotel is clean and comfortable with plenty of space for the 4 of us. It is so close to Mohegan sun there is no reason to pay Mohegan sun prices. The breakfast was complimentary and perfect for our needs. Mihir the Asst General Manager was very helpful and accommodating and when I forgot my necklace in the room after checkout, Erika graciously took me back to the room with a smile. I would recommend stayi... Read more
from Massachusetts
Submitted on 01-08-2016
The woman working the front desk at check-n was very incompetent. The process was long, she seemed lost and wasn't very pleasant. The room was roomy, and clean. The toilet and shower room were tight, and the tiles in the shower needed some serious attention. The shuttle service was HORRID...the van alone needs some serious updating. There is no scheduling, so it is basically a free for all. We had to wait twice for him to drop a group off and come back for us. Thankfully, it is about 10 minute w... Read more
from Greenwich, United States
Submitted on 01-08-2016
The hotel lobby and rooms were very neat and clean. The staff was friendly and helpful. I would definitely stay at the Hyatt Place again when visiting the Mohegan Sun. The car ride to the casino is only five minutes.
from MA
Submitted on 02-08-2016
My husband and I stayed here about a year ago, and everything was fantastic. From the cleanliness of the room, to the shuttle service. However, this time was no way near as pleasurable. First of all, when check in time is 4:00pm and we arrive at 5:30pm (made reservation directly months ago) I expect a room to be ready-not to stand in the lobby waiting at the desk to make sure that someone else doesn't grab my king room. The shuttle vehicle is no longer a comfortable shuttle, it is now a 12 pass... Read more
from Tampa, Florida
Submitted on 03-08-2016
I took my wife here as part of her 60th birthday and which started out as a disappointment, quickly became a wonderful stay for both my wife and I. I strongly recommend this hotel for next stay. If there are situations that are a problem for you, the staff quickly and professional takes care of your needs!
from Carmel, New York
Submitted on 03-08-2016
Stayed here to avoid expensive stay at Mohegan Sun Casino. he hotel runs a shuttle every 20 min to Casino which is under 10 minutes away. Rooms are very clean and staff very friendly and cooperaive. If you plan to visit the Casino think about staying here and "commute".
from Rochester, New York
Submitted on 05-08-2016
Overall , this was not a bad a experience. The lobby was clean, breakfast had many choices and the staff was very accommodating. We stayed in a king room with a pull out bed. The room itself was nice, however the bathroom shower had some black mildew in the grout. It was a little bit like a beach shower. On one of the days we returned at 4:00, and our room hadn't been cleaned. When I inquired at the front desk they say that it happens and the staff works until the evening. Although we left for d... Read more
from
Submitted on 06-08-2016
We have been coming here for 5 consecutive years for anniversaries and this year we went for our honeymoon. Married on 8-3-16 and our stay was from 8-4 thru 8-6. 1) the hotel didn't really care that it was our honeymoon. "Oh that's nice".... For people that have been coming to your hotel for years and want to share in our honeymoon at your facility to get a "that's nice" really didn't sit well with us. 2) the cracks in the ceiling, moldy bathroom, stained comforter, and cardboard tasting food at... Read more
from
Submitted on 06-08-2016
Stayed for 2 nights. Our first room #545 the bed was lumpy and the extra pillows I requested were not there. We spoke to reception and he said he would take care of it. When we returned later that night nothing was fixed. We were tired and just went to bed. The next morning we went down to reception and requested a new room. We were switched to room #437. The bed was ok in this one. Upon further inspection I found the AC to be filthy and possibly moldy. The bathroom smelled like mildew, the... Read more
from Manama, Bahrain
Submitted on 08-08-2016
The Hyatt Place brand is a non-smoking competitor to Residence Inn. Modern, utilitarian lobby with fireplace and a small business center. The hotel attracts families and people interested in the free shuttle to the reservation's casino. Breakfast bar is included. Oatmeal, cold cereals, fruits, yogurt and toast offers typical American breakfast. Hot dishes are eggs, sausage, and pancakes. Coffee and tea are also available. Served between 6-10. King- size beds in a larger room with a sofa bed m... Read more
from
Submitted on 08-08-2016
Nice clean hotel. The king room was very spacious with a nice roomy living room. We only stayed one night and didn't spend much time at the hotel but I would stay again. The breakfast was nice with lots of different plentiful options. Very close to the casino (Mohegan) and shuttle service worked great.
from Norwalk, Connecticut
Submitted on 09-08-2016
Hyatt Place is minutes from Mohegan and they provide a shuttle. The room was clean, a good size, comfortable bed, quiet and decent breakfast. I would recommend a room not too close to the elevator for maximum quiet. I would stay here again.
from Broomall
Submitted on 10-08-2016
This was the worst Hyatt Place locations that we stayed in . The room air-conditioner was right next to the bed blowing cold air on us throughout the night seriously interfering with our sleep .The service was just average with staff acting perfunctory rather than welcoming .
from
Submitted on 11-08-2016
A little expensive but way better than staying at the overpriced Mohegan sun. Room size was really good. Easy check in and out. Breakfast was better than most hotels but not enough seating that is for sure. Would stay again. Did not use the shuttle as it was packed every single time we saw it.
from
Submitted on 14-08-2016
My family of 6 stayed in a room that was suppose to accommodate 6 people. It was very small, no dressers to put clothing away, dirty and stained sofa, and a tiny bathroom. I would not recommend this hotel to families as it seems like a hotel for people who just want to party. Walls are paper thin as I could hear the people in the next room at all hours of the night. It was very expensive at almost $400 a night. Beds were comfy though.
from Grand Cayman
Submitted on 14-08-2016
Was a nice hotel. Price was much cheaper then staying at the casino overnight, and with the shuttle there and back, it really made it worth it. I would go there again. The breakfast though was not the greatest. If you want cereals, fruits, breads, it's ok, but the hot food was not very good. Saying that, I would still go back again if the prices stays the same.
from
Submitted on 15-08-2016
Check-in was quick, staff is friendly and helpful, room was clean and a good size. Air conditioner worked well, TV was big. Shuttle service to Mohegan was great. Drivers are very helpful Best part was that breakfast was open late on Sunday which is a blessing considering we were at the casino late the night before. Highly recommend this hotel, especially if you are going to Mohegan Sun
from Weatogue, Connecticut
Submitted on 05-09-2016
Shuttle to Mohegan was great. Breakfast was a little disappointing but it was free! Bartender (who said she didn't drink) was also front desk person and didn't know how to make mixed drinks. Fine for beer and wine. Room was very spacious. Overall would stay there again and recommend
from North Conway, New Hampshire
Submitted on 06-09-2016
Maybe my expectations were too high, but I found this Hyatt to be dated and a little worn. While the room was a good size, it didn't have that sparking clean feeling. The beds were very comfortable, and they appeared very clean. The large sofa in the room looked worn and the room had that disinfectant smell. The mini fridge was in very poor condition, an ice block formed around the little freezer compartment. That indicated to me that the rooms aren't checked when guests leave. We did use ... Read more
from
Submitted on 06-09-2016
My wife and I enjoy staying at the Hyatt every time we come to CT. It is close to everything we like to see and do , and has a shuttle to the casino. The flatbread pizza is the best!! A must try ! We love the 24 hour kitchen !! We would defiantly recommend staying at the Hyatt at Mohegan to all of our friends and relatives. Staff was very friendly from the time you check till the time you check out , anything you need is just a phone call away.
from North Adams, Massachusetts
Submitted on 07-09-2016
Very nice place to stay Room was clean a larger than I expected. Staff was very helpful in suggesting beaches close by .. close to beaches and casinos ... good breakfast to start your day .. and price was reasonable ..
from Herndon, Virginia
Submitted on 07-09-2016
Staff friendly and rooms clean. TV nice and accepts all forms of AV input so bring your devices. There is no good place to hang your toiletries bag by the sink. Hook on bathroom door is in bathroom. They should add one on other side as you need stuff while at sink. There is also no place to hang a travel bag unless you use outside of bathroom door which puts it inside when door opens. If I was staying multiple nights I would unpack it but since it is a one day stop I would prefer not. A few tou... Read more
from Chicago, Illinois
Submitted on 08-09-2016
My parents stayed here for a little under a week when they dropped me off for school at Conn, and I stayed there for two days with them. The rooms were beautiful, the decor was pretty nice, and the staff were very welcoming. The breakfast wasn't really anything special, and the room service food was overpriced and decent per usual. Overall, my short stay here wasn't bad>
from Boston, Massachusetts
Submitted on 12-09-2016
The staff at this hotel was very friendly and accommodating. The hotel was very clean. The shuttle was very convenient and the beds were very comfortable. Breakfast was an added bonus - great sausage! I would definitely stay here again if in the area.
from New York City, New York
Submitted on 16-09-2016
Great hotel, shuttle driver amazing! A little upset that rate nearly tripled for a Saturday night. If you choose to stay here make it a weekday not a weekend. Cost is way too high. Staff exceptionally nice. Kerp in mind, other than the casino there is not much else to do.
from Connecticut
Submitted on 16-09-2016
We had a really nice stay at the Hyatt. Much more affordable than staying at the casino. The room was very spacious and comfortable. A lot of lighting, large walk in shower, large flat screen tv. Anything you needed was there. Comfortable bed. Staff very friendly. Breakfast was good and hot, with a nice selection of food. Really enjoyed the shuttle from the hotel to the casino. Will definitely stay again!
from Trumbull, Connecticut
Submitted on 17-09-2016
Went to meet friends from Florida. Good price and value. Good food choices for breakfast. Used fitness center and pool. Both were very clean. Pool water temperature just right. Shuttle to Mohegan sun very convenient.
from dutchess county, ny
Submitted on 18-09-2016
We booked this hotel as it was one of a few rooms that were still available. It was $304 and it is my understanding that there was a college football event which created such a shortage of lodging options. The room was described as high floor and city view. It was the top floor, 6th. Not sure what city views the referred to but here are my pics of the view. Free breakfast was good. Dining option of ordering and picking up from the lobby was also good but pricey. Beautiful room. High quality toil... Read more
from Fort Lauderdale, Florida
Submitted on 18-09-2016
Was in Uncasville for business...great value at this Hyatt Place and only a few miles away...was agreat room, updated property and breakfast was included...will stay here next year again for same conference!
from
Submitted on 19-09-2016
Only stayed one night so not sure on a lot of the amenities. The front desk person was new so a bit unsure of process but very friendly. She was much friendlier and more helpful than when I tried to get early check in by phone. They couldn't (or wouldn't) help me at all. Even though I requested early check in they basically told me to take my chances. The room was nice and spacious. I did expect it to be a bit fancier since it was a Hyatt but it did the job. I requested a high floor becau... Read more
from
Submitted on 20-09-2016
My boyfriend and I decided to go for a quick getaway to mohegan sun. We chose this hotel because it is a more economical option nearby the casino and they offer a free a shuttle to and from the casino. The entire staff that we came across was very nice and knowledgeable. Check in and check out was quick and easy and the young man working the front desk was very courteous. The whole hotel smelled very clean. Our room was comfortable. The bed was comfortable. Pillows soft. Towels were fluffy. Th... Read more
from Pittsburgh, Pennsylvania
Submitted on 21-09-2016
A most comfortable and convenient stay. The staff was very attentive and friendly and the property in great shape. Convenient to Coast Guard Academy and New London with easy access to the beautiful Mohegan Sun property for entertainment and dining.
from Wolcott Connecticut
Submitted on 22-09-2016
The hotel was very nice. Breakfast was adaquate. Room was very nice. The shuttle driver Tony was extremely helpful and polite. He's a very good employee. I through the room was a little overpriced other than that everything was satisfactory
from Cape May, New Jersey
Submitted on 22-09-2016
My mother and I stopped in at this hotel on our way south from Boston to enjoy some gambling at Mohegan Sun. We found this hotel to be extremely comfortable and well situated. The shuttle to the casino was a fantastic plus, we didn't have to worry about parking in a dark lot. The staff at the hotel was extremely friendly and helpful. The room layout was great, with a separate L/R area and bedroom. A refrigerator and coffee maker were nice pluses. The rain showerhead was wonderful. The compliment... Read more
from Connecticut
Submitted on 23-09-2016
We liked the layout of the rooms with separated areas for sitting and sleeping. The bed was very comfortable and the shower had wonderful pressure and never got cold. The breakfast was what you would expect but a little nicer with real plates and utensils. That was a nice touch. It also had a nice space to eat in that felt more like a dining establishment than a lobby. We did not order any food or use the bar but I did send the husband down late night for an overpriced cookie that hit the spot. ... Read more
from Huntland, TN, United States
Submitted on 23-09-2016
Had a great stay. Service and facilities were fantastic. Shuttle service provided to casino which was very nice. Great stay. Would definitely stay again if traveling through the area. Staff were very helpful in recommending places to eat and visit.
from West Hartford, Connecticut
Submitted on 23-09-2016
We were going to a concert at Mohegan Sun and decided to stay over. Mohegan was booked, Hilton was booked (former Microtel) so we chose this option. Hyatt was close, clean and had a shuttle to Mohegan. Driver was nice but a tad sketchy. My only issue with this stay was the price. I would come here again if it was less expensive.
from Fort Worth, Texas
Submitted on 26-09-2016
We very much enjoyed our stay. The room was spacious, clean, and quiet. The complimentary breakfast and shuttle to the casino were great! Just plan ahead if you want to take the shuttle back from the casino, as it stops running around 1.
from Clinton, Utah
Submitted on 26-09-2016
The checking process was easy and fast. The hotel is clean and modern with nice rooms. The hotel has good ammenities that made our stay comfortable and conveinent. Definitely one of the best hotels we have stayed in.
from franklin, United States
Submitted on 27-09-2016
...nice staff...quiet space...shuttle to/from casino...has a great location to interstate...just a good place...Front desk welcomed us...the continental breakfast was spot on with some eggs, meat, french toast/waffles, some oatmeal, toast, bagels, fruits, cream cheese etal for bagels, and a choice of coffee/teas...got to give it a visit...
from eastport, United States
Submitted on 28-09-2016
One night stay while visiting Mohegan Sun casino. Very nice hotel, clean with very attentive staff. Much cheaper than staying at casino. the shuttle to casino was great (after midnight you need to take a taxi, $7 fee).
from
Submitted on 01-10-2016
Can't believe the hospitality. Stephanie and James, the manager, are two of the most genuine humans in the world. Made my experience and I can't wait to come back!! The Hyatt is the place to be!! If you ever want to go to Mohegan sun stop by the Hyatt. The bar is next level and the night crew makes the night!!!
from Boston, Massachusetts
Submitted on 01-10-2016
Housekeeping was poor. No vacuuming, cleaning or straightening. Very minimal service for a Hyatt. Close to casino but shuttle service was annoying with drunk couples making the ride unpleasant, and only available in the evening. Take your own car! Also, hotel sign was small and easy to miss on the road. Disappointing visit. Too bad because some of the staff was really trying.
from Lancaster, United States
Submitted on 01-10-2016
The Hyatt is in a great location, easy to get to the casinos, Mystic attractions, etc. Their free shuttle to the Monhegan Sun Casino is wonderful. The rooms are very spacious and well appointed with everything you would likely need except perhaps a bath tub - but has a great "rain" shower head. The breakfast is decent and the hotel price (for a Hyatt) is good. Very friendly staff. A few minor negatives - blackened grout around the shower is gross...has no Jacuzzi by the pool. Would definit... Read more
from Cromwell, Connecticut
Submitted on 02-10-2016
Conveniently located less than five minutes away from Mohegan sun. Spacious and clean rooms. Great value for the size of the room as well as proximity to the casino. Shuttle service runs frequently to the casino
from Princeton, New Jersey
Submitted on 03-10-2016
This Hyatt location has excellent access to local attractions (via shuttle) and the highway. The room was clean and sleeping excellent. Breakfast in the morning was a highlight with well cooked food and plenty of choices. Look forward to staying again soon.
from Ringwood, New Jersey
Submitted on 04-10-2016
The food was awful & they had no chilled white wine when we return from the casino that night. I would stay here again, but Next time I would just eat and drink elsewhere. hotel is great & the shuttle is a huge convenience.
from
Submitted on 04-10-2016
Check in was effortless . Our room was very large and comfortable. We were close to Mohegan Sun. Easy shuttle accsess. Easy shuttle service to Mohegan Sun casino. Breakfast was enjoyable. Nice pool and gym.
from
Submitted on 05-10-2016
This weekend was for my fiancée's birthday, and I'll tell you it was a blast. The hotel was amazing, free shuttle to the casino, good food. Although I would've liked the breakfast that was advertised, I was still happy. Excellent staff and location.
from Stow, United States
Submitted on 07-10-2016
My husband and I stay here all the time. It's a 3 minute car ride to the casino. The staff is always very helpful and friendly. The breakfast is ok but there is a great place named Joyce's just down the road about a 7
from New York City, New York
Submitted on 08-10-2016
My wife and I have stayed here twice. It's a great place to stay near the casinos. There is a free shuttle and breakfast in the morning. Mohegan Sun is literally 3 minutes away. There are restaurants and a grocery store nearby as well. You don't feel like you're in the middle of nowhere. My only critique would be that the furniture in the room is starting to show wear and there are no USB ports. Other than that it's our go to off property hotel.
from East Haven, Connecticut
Submitted on 11-10-2016
The sheets and pillows in our room had hair all over then it was disgusting. We requested early check in when we reserved our room but every time we called to find out if we could check in early my husband was rushed off the phone and was told that even after 3pm none of the rooms were clean yet.
from Stratford, Canada
Submitted on 12-10-2016
My friend and I spent two nights here for a trip to Mohegan Sun and Mystic. The rooms were large and very clean, the breakfast was good and complimentary, they also had coffee 24 hours, which was nice. The shuttle driver Juan was very personable and made for a pleasant drive to and from the casino. I would recomend this property to anyone.
from nowhere
Submitted on 13-10-2016
I would highly recommend this hotel to stay at when in the area. It is centrally located to many different popular sites especially Mohegan Sun. It is close to new London and to Norwich if one is in the area for business purposes. The hotel is clean, up to date,and the staff is extremely friendly. Especially James who is the evening supervisor, he makes you feel very very welcome and is available to do anything that is needed. I have stayed at this hotel several times over the course of several ... Read more
from Howell, New Jersey
Submitted on 13-10-2016
Needs better choice and offering of food especially for the breakfast and pool needs to be warmed and cleaned... pool was dirty and cold... I was annoyed that the person checking me in didn't give me the 25% discount as well.
from Medford, Massachusetts
Submitted on 12-10-2016
Great hotel, the staff was excellent except for the shuttle driver late Sunday night. We had to take a taxi back because he was a no show. Other than that the room was large and very comfortable.They served what they call a " Free Skillet Breakfast" also very nice. With a variety fruits and eggs, sausages, waffles, bagels breads, and plenty to drink.
from Leland, North Carolina
Submitted on 16-10-2016
We stayed for two nights in October for a wedding. The rooms were clean and quiet. The breakfast was plentiful. Eggs pancakes or waffles, sausages, fresh fruit, cereal, yogurt, breads, fresh juices, coffee, teas, cereals, and lots of eating areas, indoor and out. The only flaw was it took a good 5 minutes to get warm Water. We had a bus shuttle to the Priam Vineyards for a wedding. Very near to casinso too. A brief touring drive to Waterford Beach park is a nice option if you have down time as w... Read more
from New Bedford, Massachusetts
Submitted on 16-10-2016
The employees were very nice! The room was really nice except the shower could use some cleaning! The bed was comfortable! Breakfast was good! Lots of variety! Having the shuttle was wonderful! We would stay again!!!
from Elmont, New York
Submitted on 17-10-2016
Pool was nice.. Room small but functional!! Love the bathroom and got a great night sleep in that bed.. Staff was pleasant and we enjoyed the breakfast as well!! Our new fav place by mohegan. Looking forward to coming back again !
from
Submitted on 17-10-2016
We have stayed here many times when the Mohegan Sun hotel was unaffordable. The rooms, service and complimentary breakfast for the price cannot be beat.. The front desk was courteous and efficient so check in was a breeze. We will return again!
from Wappingers Falls, New York
Submitted on 17-10-2016
I was very disappointed in the room at the Hyatt. First of all is smelled musty and the room had a tired feeling. The sink is outside of the toilet and tub area and there was only one bar of soap. I guess they expected you to carry it into the tub, but then anyone else won't be able to wash their hands. I asked the manager about it as we where checking out and was told that we could have requested a second bar. We paid almost $400 for one night and they couldn't afford to put 2 bars of soap... Read more
from Kamloops, Canada
Submitted on 17-10-2016
Generally an excellent hotel. The room was very clean and quiet. Breakfast bar was good with some healthy choices. The staff was pleasant, friendly and efficient. The only thing we wished the hotel had was a hot tub because we would have enjoyed a soak after a full day sightseeing.
from Parsippany, New Jersey
Submitted on 18-10-2016
Good location, convenient shuttle to casino, a little expensive. Breakfast was ok. Rooms were clean and spacious. Great shower and soft towels. Nice pool and work out room. The shuttle to casino was great.
from
Submitted on 20-10-2016
this is a cheap hotel compared to the Mohegan sun hotel went here for my birthday spent the night had lunch there there was a shuttle that took us to the casino for dinner very clean respectful staff the rooms were lovely there is a pool
from Wolcott, CT
Submitted on 20-10-2016
This hotel is very clean and very cost effective. The service was outstanding, Everyone was professional and friendly however, Cali at the front desk and Tony, the shuttle driver, were exceptional. The room was clean and updated. Crisp linens and huge TV. Fridge in room made it easy to bring water/snacks. Great complimentary continental breakfast was more than enough with fresh fruit, yogurt, juices, eggs and more. Clean indoor pool and fitness room with clean towels provided. Perfect loca... Read more
from Atkinson, New Hampshire
Submitted on 21-10-2016
We've stayed many times before but this time it was very expensive. I love the cleanliness and closeness to Mohegan Sun. We went to see a concert and bought this through Mohegan Sun , I believe they overpriced this room because of it.
from Hemet, California
Submitted on 22-10-2016
Great place to stay. Love it there. I'm not sure if I can write a minimum of 200 words. We arrived a day early which they were sold out. Rather than saying we're sorry the guy at the desk was very kind and called around to different hotels. We weren't sure where we could find a hotel so he found us a room at the Holiday Inn for the night. They even told him a lesser price than we thought. Thank you for everything.
from Munich, Germany
Submitted on 23-10-2016
A little bit in the middle of nowhere, but big, modern and clean rooms, we had to ask for housekeeping 2 times. The front desk staff was helpful. Enough parking. We attended a concert at the Mohegan Sun, there is a shuttle to go there.
from Massachusetts
Submitted on 24-10-2016
We enjoyed our brief stay here at the Hyatt Place Mohegan Sun. Went to a concert at Mohegan and the Hyatt was very close and offered shuttle service. We were very pleased with they hotel. Rooms were clean and spacious, beds and pillows were comfortable. Online early check in was easy and so was the online check out process. They also served a nice breakfast that was included in the room price and it was more than coffee and pastry. They served a full hot and cold selection. We will stay here aga... Read more
from Shelton, Connecticut
Submitted on 25-10-2016
Good stay, free breakfast in the morning, but pretty expensive for just one night, i paid 470 for just one night. Very clean and close to Mohegan Sun (shuttle rides back and fourth on their time.) Staff was helpful when asked.
from Methuen, United States
Submitted on 25-10-2016
Great customer service..Clean rooms..Would definitely stay again. The shuttle to Mohegan Sun is reliable. A lot to do in the general area. Nice place to get away and relax. I would recommend this hotel.
from Salem, Ohio
Submitted on 26-10-2016
Location was wonderful for both Casino's....breakfast buffet was outstanding. I was travelling alone and felt completely safe at this facility. Would definitely return. Room was comfortable and spacious.Only problem I had was finding it as the sign is sooooo small.
from Sicklerville, New Jersey
Submitted on 26-10-2016
This hotel was very clean and was located in a great location with shuttles back and forth to casino which offers a great selection of dinner choices. This was for business meetings but it was nice to not have to drive to the resturants.
from Nashua, New Hampshire
Submitted on 28-10-2016
Excellent choice in hotel considering that Mohegan Sun was booked out. I booked the hotel through Mohegan and it was simple and effortless. Will stay again! I was very happy with the overall experience and thank the hote and it's staff.
from NY
Submitted on 01-11-2016
Location was great for visitors to Mohegan Sun. The rooms were clean and comfortable. Would definitely return. The free shuttle is great but stops running at midnight. We used Uber which was around $15 from the casino.
from Upton, Massachusetts
Submitted on 01-11-2016
This place was a great alternative to staying at Mohegan Sun. It can be cheaper and rooms are nicer. Free shuttle was key! Appreciate the buffet complimentary breakfast as well. We would definitely stay here again.
from Suffield
Submitted on 01-11-2016
The hotel rooms were small and outdated. It was hard to sleep when you could hear other people talking in the hall. Check in was very slow. Check out was much faster. For the proce of the room it seemed a little over valued.
from West Henrietta, New York
Submitted on 01-11-2016
Perfect location for two nights to access the Mohegan Sun and Foxwoods casino resorts, and close to several SE Connecticut attractions. Didn't use the shuttle, but that was an added feature. The pool was more than adequate - deep end was deeper than some. Tasty, complimentary, hot breakfast. Good nights' sleep for both of us - comfortable beds and bedding, power for our C-PAPs and convenient night stands on both sides of our king...
from sylkai
Submitted on 30-10-2016
It was a wonderful stay with wonderful staff. The value was very reasonable. Shuttle to Mohegan staff was practical and convenient. If you are there around lunch hours I would recommend going to casinos to eat or nearby rather than eating at the hotel. The breakfast was very good and the staff go out of their way for you.
from AlohaBoston
Submitted on 06-11-2016
A slightly higher-end and solid Hyatt Place only 5 minutes from Mohegan Sun - very serviceable with a friendly lobby staff and roomy fitness room (for a run). This six year old property has some minor 'wear and tear'. Even though I didn't take advantage, a shuttle service is offered on afternoons/evenings on weekdays and all day on weekends every 30 minutes to/from Mohegan Sun (didn't see this highlighted on website). Would definitely stay here again if price and/or loyalty program was a conside... Read more
from Leominster, Massachusetts
Submitted on 06-11-2016
Everything was wonderful. Staff was kind and helpful. Room was clean and very nice. The only slight complaint is the room was 470 for 2 queen beds. It was a show night however. Carrie Underwood. Look forward to staying again.
from Nebraska
Submitted on 09-11-2016
I do my travel business on a budget, and this was the best room I've ever stayed in for the price. It was fantastic. Clean with a very comfortable living area and great bed. The breakfast was enjoyable, albeit very busy, and the staff was great. This is a great stay.
from Dieppe, Canada
Submitted on 09-11-2016
By far the nicest looking room I ever stayed in. Staff was very friendly and helpful. Our room was very clean and well decorated. Our only slight complaint would be the bed. Ours seemed to have a deep dip in the middle. No matter how we moved, we ended up being in the dip in the middle. It just didn't match the high quality of the rest of the room.
from Kentucky
Submitted on 10-11-2016
We were in town for the Bellator MMA fights. Check In was quick and the service was friendly. Our room was reserved on line. Everything was clean and the fireplace was on in the lobby which was very nice. We were on the 6th floor. The elevators were quick and we never had to wait. The room was righty and clean. The room was spacious. The bed was comfortable. Rooms were attended to everyday. Coming back to a clean room was great! It really was nice to know the room would be straightened when we ... Read more
from Seekonk Ma, United States
Submitted on 08-11-2016
We come to Mohegan Sun every couple of months and stay either here or the casino. Every time we have stayed here the service is outstanding. Our desk clerk was engaging and let us know all the hotel has to offer. We missed the shuttle to Mohegan Sun by 2 minutes and they called the driver and he came back for us. Made my day! He was pleasant and informative about the happenings going on at the casino..
from West Amwell, New Jersey
Submitted on 11-11-2016
And just like my reviews of Vegas properties - a great choice if you do not need all the `glamour' of the Mohegan Sun. A central location, easy to get to. Closest hotel to the Mohegan Sun complex without being on the property. And also near Mystic, New London, Foxwoods and other local attractions and not even too far from Rhode Island. Friendly staff, very nice rooms, good breakfast buffet with a small bar and some quick choices for late night snacks. Good pool, although no whirlpool (boo... Read more
from Milford, Connecticut
Submitted on 13-11-2016
Rooms were so clean and large and comfortable. Hotel itself was beautiful and had a lot of amenities. We booked this mini vacation online and after booing it I found it cheaper elsewhere and screen shot it, which they gladly accepted.
from Meriden, Connecticut
Submitted on 14-11-2016
Had a nice stay over the weekend. I enjoyed their shuttle service to and from mohegan sun. Rooms were clean and the staff was courteous as well. Will definitely stay here when I am in the area. I recommend it to others that don't want to stay at mohegan sun but still close enough.
from Peekskill, New York
Submitted on 15-11-2016
OK, We choose the Hyatt due to it's proximity to Mohegan Sun Casino (less than 1 mile!) and it's price, which was reasonable compared to what the casino was charging for a Fri-Sun stay. While quite a few people express the aggravation finding the hotel, the GPS got us there with no problem. It is a bit hard to see as it is off the road, but there are 2 BIG billboards that make it a bit easier. The ere was ample parking and the exterior was nice enough for a 6 year old hotel. I noticed a space ... Read more
from south windsor, United States
Submitted on 14-11-2016
It was a nice room, a fair price for a midweek stay, excellent shuttle service to the Mohegan Sun casino that runs every half hour and the breakfast in the morning was welcoming with an excellent selection of beverages and a hot breakfast!
from New york
Submitted on 20-11-2016
I was a little disappointed with my room. I asked for a upper level room which I paid extra for and I don't mind but the view was of a wall. I just assumed a upper floor would have a nice view on a Sunday Monday. Other then that it was exactly what I was looking for.
from Hershey, United States
Submitted on 21-11-2016
This is a wonderful hotel. The staff are very friendly and helpful, from the front desk to the shuttle driver. You couldn't ask for any nicer people. The rooms are spacious and comfortable and you can get much closer to the casino and all the action. You wont be disappointed with this hotel!
from Webster, Massachusetts
Submitted on 26-11-2016
Our usual hotel was closed for renovations. We were referred to the Hyatt by this hotel. We have no regrets, cost was reasonable, friendly staff, free shuttle to the casino. We will definitely be back.
from Latrobe
Submitted on 27-11-2016
always a friendly welcome, comfortable beds and space. More than continental breakfast, great coffee and hot morning choices. Always a pleasure staying at Hyatt. always know what your getting with Hyatt even our teenage girls think its the best hotel they've stayed in.
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