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Holiday Inn East Hartford

Hartford/Springfield, CT, US (BDL)

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Based on 207 reviews
It is easily accessible from Interstates 91 and 84, only 12 miles away from Bradley International Airport
Room & Rates

STANDARD ROOM

 
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KING DELUXE NONSMOKE

 
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KNG LEISURE NONSMOKING

 
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2 DBL BEDS NONSMOKING

 
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2 BD DELUXE 2 PERS NONSMOKE

 
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2 BED SUITE NONSMOKE

 
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Holiday Inn East Hartford
100 East River Drive, Hartford/Springfield, CT US 06198

They are conveniently located near businesses, like Travelers Insurance, United Health Group, Phoenix Companies, Deloitte and many others. In addition, this smoke free East Hartford hotel is equipped with a 24-hour Business Center. They know that business travelers appreciate being able to work on-the-go, which is why we offer complimentary wireless high-speed Internet access and voicemail in every room. Offering the best accommodations of all East Hartford hotels.

Unwind with a workout in the expanded 24-hour fitness facility or with a few laps in the indoor heated pool. Then bring friends and colleages together at Armstrong`s Restaurant and our Jazz Lounge. Host an event here, and let their convention and banquet staff plan the menu and transform our 9,000 sq ft into a memorable location for a meeting, conference, or celebration.

Be sure to take advantage of their proximity to Downtown Hartford. While staying with at this hotel you can enjoy all of the Downtown amenities while enjoy complimentary amenities such as wireless Internet and parking.


Based on 207 reviews
from Washington DC, District of Columbia
Submitted on 18-05-2016
Didn't get to see much since I arrived late and left early. However, the staff was courteous and helpful, and the room was clean and comfy. The one disappointment was discovering that the free breakfast that I am used to getting at Holiday Inn Express is not offered at "full service" Holiday Inn.
from Singapore, Singapore
Submitted on 27-05-2016
This hotel promotions are "10 out of 10". Far from it. Firstly there is no safe deposit box in the room. Next, 1st days at breakfast there is a sign that states " wait to be seated" so after waiting to be seated the hostess says "ah thats not used", meanwhile.ppl.are waiting to be seated. There was no glass / cups in the bathroom to rinse your mouth out after brushing teeth....i asked for more cups and discovered only cups.for hot coffee at the room coffee machine. You get what you pay for.
from New York City, New York
Submitted on 28-05-2016
We spent a night as a family. Our room rate wasn't cheap (more than $150), so we expected a solid experience. The positives: (1) the beds were comfortable; (2) the TV was working well; (3) there is a fridge and a microwave over in the room; (4) there is a fairly large indoor pool (which was a major driving factor for us); and (5) there is free parking space. In addition, (6) the breakfast was reasonably priced (children do not pay; adults pay around $12), and was decent. The negatives: (1) the ... Read more
from
Submitted on 05-06-2016
This hotel is very easy to find, literally right off the highway. Both outside and inside is very clean and presentable. I found that the front desk was very accommodating for early check in and she was very nice. The room itself was in general basic, with all the essentials, however there wasn't a fridge, but I was told you could call down to request one. My air conditioning worked well and overall I liked it, defintely worth the price. I stayed here for a wedding and I thought it was great wit... Read more
from Esopus, New York
Submitted on 07-06-2016
Pro - Easy on / off from I-84, room was clean and ready upon arrival and everything worked ( except for all the lamps, they where unplugged ) Cons - Elevators, one was out of service which left two working. Real small in size, waited many times to get in. Staff was using these as well. Bar, I seen better stocked bars in houses, too many sorry we don't have that. One of the members in our group never had their room cleaned on the second day. Room service tray on the 4th floor, near the elevator ... Read more
from Hemsbach, Deutschland
Submitted on 08-06-2016
we stayed only 1 night. If you book your room via internet - the prices are much cheaper. breakfast and free wifi and free parking was included. The breakfast was tasty and everything was clean. You can choose from eggs, pancakes, cereal and a few breads. The staff was very friendly. clean rooms - had a nice stay here.
from Weare, New Hampshire
Submitted on 21-06-2016
I have been coming here every week for over 2 years. I have issues with the hotel in general but the bar area is great! I have gotten to know Terri and she is terrific. She is one of the only reasons with I continue to come here. She is attentive and cares about her customers. Thank you to Terri for making my weekly stay enjoyable!
from Stockholm, Sweden
Submitted on 14-07-2016
Don´t pay too much to stay here, not Walking distance to Downtown, there´s a hugh highway in between. Nice rooms, and a pool. Free parking, and the staff were nice and very helpful when we asked about the surroundings.
from Hartford, Connecticut
Submitted on 15-07-2016
Customer service was great. The two young women at the front desk were very helpful. We were meet with big smiles and a lot of enthusiasm. We were also made aware of any activities in the area. Our family will be sure to return to this location. I. The near future
from Miami Beach, Florida
Submitted on 31-07-2016
I had a wonderful time at this holiday inn. Housekeeping was a little slow but anything I needed the front desk was more than will to supply with. After meeting with Stacy and Bryanna they made me feel like I was at home. Can't wait to come back.
from Wethersfield, Connecticut
Submitted on 05-08-2016
Friendly staff, super fast check in, and faster check out. Our favorite hotel in the Hartford area! We always book last minute and never have a problem booking a room or finding parking once we arrive.
from
Submitted on 06-08-2016
The holiday Inn's main bartender, Terry, is one of the most attendant people I have ever met. I stayed at the hotel for a week on business, and I came in on my first night and Terry took care of our group because we checked in late even though she clearly was close to closing. The entire week, she knew my name, said hi every time she saw me anywhere on the premises, and knew exactly what I was drinking if I came into the bar and had it ready immediately. East harftord may not have a lot in the a... Read more
from Cupertino, California
Submitted on 10-08-2016
This hotel is just minutes from downtown Hartford but has the feel of a suburban location with ample parking. The room was spacious, with a large desk and stands for two suitcases (a rarity). The A/C functioned well and was quiet. There were ample charging ports. The breakfast buffet cost $12. The room was well lighted ?? better than average. The room and bathroom were clean and bed comfortable. The toilet seat was loose and the WiFi went down for about an hour. The staff was friendly and helpf... Read more
from Pasadena, California
Submitted on 10-08-2016
I stayed a week there on business, and with there not being much to do close by I found myself at the hotel lobby bar. After my first night, the bartender terry not only knew my name but my drink. She was the consummate professional, friendly, attentive, while always going well above and beyond the call of duty. As a touring professional I live in hotels and spend some time in lobby bars and I must say terry is top notch bar none.
from Somers, Connecticut
Submitted on 29-08-2016
My company hosts a event every month and every month the Bartender Terry is always smiling and able to handle a million orders being thrown at her. She is an absolute rockstar!!!! I can't believe how well she handles all the demands at once and never break a sweat!! She is one in a million!
from New York
Submitted on 30-08-2016
Stayed here on a business trip for 2 weeks. This morning I went to my car and to my surprise I found it on bricks because all four tires had been stolen overnight IN THE HOTEL PARKING LOT. My car was parked directly in front of the hotel within eyesight of the hotel lobby. After speaking to the staff and getting the run around, I was told that it was not their problem and to tell my insurance. I am so disgusted by the way that this situation was handled. How are people supposed to feel safe and ... Read more
from Maryland
Submitted on 01-09-2016
Mildew, Mildew, Mildew....Rooms Stunk!!! Something definitely was wet behind the walls or floor. Lighting and Outlets did not work properly. Bathrooms need major upgrade! Exterior and foyer of building is misleading, rooms do NOT match the entry. Very disappointing, not worth the cost I paid...overpriced solely b/c of location.
from Atlanta, Georgia
Submitted on 02-09-2016
An old well located hotel converted into a traditional Holiday Inn with 215 non-smoking good size rooms, 2 suites distributed in 8 spacious floors, showing a careful renovation dated from 2013 but well preserved, well serviced and clean. Several large meeting rooms, a small business center and an average restaurant with bar, free parking in a large area outside and 10 minute drive from BDL international airport. A very good relation price/quality and pleasant staff both at front desk and at rest... Read more
from
Submitted on 07-09-2016
Upon check-in the two young ladies behind the desk greeted me with such warm smiles. When we went upstairs to our room we noticed that it had not been cleaned so we went back downstairs and informed the young ladies.They were quick to apologize and changed our room to a higher floor and then called to make sure that it was better! i really appreciated my stay afterwards
from
Submitted on 09-09-2016
I was very dissatisfied with my visit. If it wasn't for ms Raptis helping us we would have left. The rest of the staff are uneducated and lack communication skills. I won't stay there again the room was dirty upon my check in, the manager no where to be found and just as bryana was leaving to go home she dropped everything to get us checked in and and happy. The stress of traveling to a foreign place is enough and her hospitality put us all at ease. If u ever get to see this bryana again thanx f... Read more
from
Submitted on 16-09-2016
Just wanted you to know that bryanna at the front desk was so nice and cheery. She made me feel welcome and i would come back just to see her. Thanks .... Astin .... i dont have 200 more words to say but im happy i went there... it was nice, food amazing, fast room service loved the heated pool. Maybe u guys could put a hot tub in. That would be awesome.
from
Submitted on 21-09-2016
We had a wonderful stay here. The staff was very friendly. The hotel was very close to the highway. The room was very nice, the bathroom updated and clean. We will definitely stay there again, really soon
from Smyrna
Submitted on 02-10-2016
I've been traveling for business to this location for the past 4 months. My experience has been great. Shemekia at the front desk has outstanding service and leadership skills. Instantly, I'm at ease after long hours of travel when I arrive because she make sure that my reservation is in ordèr.
from Dracut
Submitted on 09-10-2016
Great customer service always feel so welcome here will definitely and always recommend this hotel to friends. The food is amazing the drinks are amazing. The rooms are Very comfortable. Great stuff to do in the area great restaurants overall this is a very great location and I'll always come back
from
Submitted on 10-10-2016
Excellent staff, I stayed for a week everyone makes you feel right at home. Breakfast was wonderful. Easy assess to Hartford University. Rooms were clean comfortable beds only wish they had microwaves in the rooms.
from
Submitted on 13-10-2016
Comfortabele clean room , helpfull staff. Only thing was there was no breakfast for the runners even after i specificly ask about it when checking in. They are upgrading the Elevators so two out of three are in service.
from Clay
Submitted on 15-10-2016
I stayed at this hotel for business, the hotel was clean and wondeefuk. The staff was friendly and accomodating. The staff seemed very concerned that i enjoyed my stay. Tue staff checked in on my multiple times and was extremely polite and professional, one of the best in my many stays, as holiday inm has always been a great hotel chain
from Hicksville, New York
Submitted on 17-10-2016
To start i will say that i am a spire elite member with years of business travel. Ive stayed at numerous IHG branded hotels in my career . I will try to be honest yet fair in my assessment of this - the worst holiday inn ive ever stayed at. Everything was okay upon arrival and i was greeted by a friendly staff at the front desk, who acknowledged my spire elite status. We checked in around 845pm. I was assigned to room 814. The rooms are touted as new. However, the ceiling clearly had waterlo... Read more
from Kent, United Kingdom
Submitted on 18-10-2016
The published check in time is 3:00pm but we were informed our room was not ready. We were eventually allowed into our room well after 4:00pm. There was a similar problem for several other visitors who also had lengthy waits, and several of them were getting very agitated. It would seem that staffing levels, and /or management, need a drastic overhaul since we were again unable to get into our room the following day as late as 5:00pm as they were just about to start making the room up! We had ... Read more
from Woodbridge, New Jersey
Submitted on 24-10-2016
Very nice hotel with friendly restaurant and bar staff Room is comfortable. No fridge or microwave in the room. Shower was nice with full flow adjustment and lots of hot water. Location was convenient to route two and a nice location setting
from
Submitted on 25-10-2016
The receptionist was great, she explained to us where everything was. She was friendly, but professional. The room was clean. The bed was comfortable and spacious. I would definitely stay there again if I needed a hotel room in the Hartford area.
from Boston, Massachusetts
Submitted on 26-10-2016
We were so pleased to find the staff of the Holiday Inn in Hartford so remarkably kind and helpful. From the check-in staff to the dining room staff, everyone was more than happy to help and quick to offer a smile. The room was large and, for the most part, clean. My partner noticed that the rug could have used another vacuuming, but the bathroom was sparkling and the bedclothes were whiter than white. Which reminds me, the detergent they use must be super strong, since it leaves an odor behind ... Read more
from
Submitted on 30-10-2016
Booking claimed 3.5 stars, but definitely not more than 2.5. Clean enough, but nothing special. Broken frame on the art in the bathroom, coffee maker cord had to be run across the desk to plug in, only decaf provided, tissue box empty, one key card doesn't work. All were remedied on request by the friendly front desk staff, but that we had to be the ones to notice isn't what I expect from a 3.5 star rated operation.
from
Submitted on 02-11-2016
When we arrived at the hotel, all seemed well and good. Arrived to our room (801) and we were hit with the overwhelming smell of smoke and mildew. We were on our way out to dinner and let the girl at the front desk know that we would be back in a couple hours and that we would like for someone to come up and smell it for themselves, they insisted it's a non-smoking hotel but from the reviews i've seen... they need to be more strictl When we arrived back from dinner they said they would send some... Read more
from Copenhagen, Denmark
Submitted on 08-11-2016
We were very well received at the reception by smiling and happy speaking receptionists. We got a nice room, but missing a few things in the room, including soap and toilet paper. It was obviously delivered with a great excuse. The hotel is well and centrally located, and it's easy to get to and from the hotel and on highways.
from Salem, New Hampshire
Submitted on 20-11-2016
Our room smelled like mold. It took two hours to get a burger because there was only one chef yet the hotel was fully booked. My children went to the desk to get candy bars 3. Different times, the same candy bars were a different price each time. The pool was full but there were no towels. My husband gave his member number at the front desk and the girl said she didn't need it, we wanted her to take it she wouldn't. Every vending machine on every floor was broken. Housekeeping knocked on our doo... Read more
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