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DoubleTree by Hilton Hotel Bristol, Connecticut

Hartford/Springfield, CT, US (BDL)

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Based on 572 reviews
Savor a warm chocolate chip cookie upon arrival and enjoy impeccable service from our friendly staff.
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DoubleTree by Hilton Hotel Bristol, Connecticut
42 Century Drive, Bristol, CT US 06010

Begin your stay at the DoubleTree by Hilton Hotel Bristol, Connecticut with a warm welcome at this inviting hotel. We will even greet you with our delicious fresh-baked cookie upon arrival. Conveniently located only minutes from the ESPN Headquarters at the ESPN Plaza, entertainment abounds with Lake Compounce Amusement Park and the New England Carousel Museum close by. We are convenient to nearby businesses and corporations, as well as downtown Hartford and Bradley International Airport.Unwind in a stylish guest room or suite at the DoubleTree by Hilton Hotel Bristol, Connecticut. Each of our guest rooms feature stylish dcor and thoughtful touches. Enjoy modern amenities such as flat screen TV's and complimentary high-speed internet access. Stay active and work out in the 24-hour fitness center or swim in the heated indoor swimming pool.Spoil yourself with a delicious meal during your stay. The Willows offers a tempting American menu featuring farm to fork creations for breakfast, lunch and dinner. Visit the Time Out bar for tasty lite fare with seasonal flare, and sip twelve craft-brewed beer selections or domestic and international wines.Celebrate an event or host a meeting at this Bristol, Connecticut hotel with flexible meeting space, ideal for a variety of events with up to 500 guests. We also offer catering services and complimentary high-speed internet access to help your event run smoothly.

Amenities Include: Meeting Rooms, High Speed Internet, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center

Based on 572 reviews
from Sarasota, Florida
Submitted on 27-05-2016
Loved the hotel! My 2 year old loves swimming in the indoor pool everyday! I only wish we had a microwave in the room so we didn't have to go down to lobby to use it. Workout room was good! All machines in working order!
Submitted on 30-05-2016
Excellent hotel that is close (< 5 min away) to Lake Compounce. While suitable for families in that regard, this is a modern hotel that is very much business class with respect to ambiance, decor and service. The rooms and bathrooms are clean and have a contemporary look. We had a comfortable stay here--my wife said the pillows were among the best of any hotel we've tried. The complimentary fresh-baked chocolate chip walnut cookies were delicious! The only negative was the AC unit in our ro... Read more
Submitted on 31-05-2016
Nicely upgraded room. Very quiet, even though I was right next to restaurant. Good tv selection and stromg signal. Fsst internet. The one thing I'd change is water pressure for showers. P.S. don't get the fish tacos...
from Fargo, United States
Submitted on 31-05-2016
I stayed here as part of a business trip. The conference center was wonderful and the rooms were spectacular. Also, the hotel restaurant had amazing food and service. I would definitely go back to stay at this hotel.
from Boston
Submitted on 31-05-2016
Quality of staff is poor They got our reservation wrong Just an average hotel, the staff lacks training and or manners, they don't make you feel comfortable. I called twice before arrival requesting adjoining rooms they said no problem and of course when I got there they didn't have them.
from Malvern, Pennsylvania
Submitted on 02-06-2016
I found my one night stay here to be the right choice for my business trip. Quiet area to get work done. Modern decor, pleasant common areas, nice attached restaurant. No complaints with room comfort, layout, or size. Very good housekeeping and front desk staff. Would likely stay here again. Located across the street from the Otis Elevator test facility (you can see this "tower" from miles around).
from Bristol, United States
Submitted on 03-06-2016
Very nice stay at hotel with my son and his baseball team. Staff was very friendly, polite, and helpful. Conveniently located and close to Hartford and attractions. Highly recommend to all family travelers and people looking for comfortable night rest.
Submitted on 04-06-2016
The front desk clerk had no clue what she was doing. She was on 2 computers at once and still took 30 mins to check us in. Never gave my son the cookies he asked 3 times for. And when we went to the elevator she never told us we had to use the other one because the first one did not go to our floor. She acted like she just didn't care.
from Eastchester, New York
Submitted on 04-06-2016
Myt family and I enjoyed a weekend away at Lake Compounce but were happily surprised to have an incredible hotel experience at the Double Tree. The room was fresh and the bathroom was bright; it was a joy to wake up and do yoga in the room, and my kids enjoyed an evening dip in the relaxing pool the night before. To top it off the dinner was amazing with popover bread before dinner. My daughter and I enjoyed a wonderful cheese plate and then a delicious farm-to-table roast chicken. The next m... Read more
from Lesage, West Virginia
Submitted on 05-06-2016
Very nice hotel with accommodating staff. I'm very allergic to down feathers and when the trip was booked the lady requested our room to be feather free. I asked upon arrival if it was it was not, but they immediately changed everything in our room.
from Princeton, New Jersey
Submitted on 25-06-2016
This is the best run hotel in the country all brands included. The staff is sensational! The hotel is beautiful, the food excellent, the beds comfortable. I feel like I am at home with friends and family because the entire staff goes above and beyond what you would expect.
from Delmar, United States
Submitted on 27-06-2016
I travel a lot for work and this one stood out! The service in the morning for breakfast was outstanding. On my first morning, I was greeted with smiles and warm greeting. My breakfast was great. Pancakes with lemon curd or something yummy like that. The second day I sat down only to get a call from work...I had to go immediately. They helped me pack up my breakfast and coffee and helped me with everything. Day 3 was just as busy...I came in and they helped me pack something to go. They ... Read more
from St. Louis
Submitted on 28-06-2016
Upon arrival one of the staff members behind the desk was snotty and refused to help me. We were not welcomed with a chocolate chip cookie. Upon departure we forgot our personal pillows on the room. House keeping was very kind and bagged up our pillows and had them waiting when we arrived back to get them.
from South Burlington, Vermont
Submitted on 28-06-2016
Great Service, hospitality, and the rooms were amazing. They were super comfortable and modern, just what a hotel should be! The only thing I wish is that the breakfast was complimentary. I stay at Embassy Suites sometimes and they are hiltons and the breakfast is free! Wierd.
Submitted on 30-06-2016
I had a great experience. The hotel staff is very honest. I left my tablet and they found it for me. The staff is also very diligent. They sent it to me overnight and packed it for FedX so that it would arrive undamaged. And the room was lovely.
from Seattle, Washington
Submitted on 01-07-2016
If you need a hotel in this area than this is a good one. Great bar, restaurant and outdoor patio. Room was clean and comfortable. We were here for a family wedding in the area and were able to accommodate all of us. Nice large areas to sit and talk as a group in between wedding functions at other sites. The fitness room was clean and had a good assortment of equipment. Staff was friendly and helpful.
from The Hague, The Netherlands
Submitted on 05-07-2016
This is probably the nicest hotel in the Bristol area. Which is why we chose to stay. The hotel itself was very nice and the staff were pretty good. Some of them really went out of their way to help. However the check in experience was not what I had hoped. I was excited to check in because it was my first hotel stay after receiving Hilton diamond status. However there was no recognition of my status whatsoever at check-in. I inquired about an upgrade, but even though they had an available upgra... Read more
from Boston, United States
Submitted on 06-07-2016
There are many hotels that people can choose and I would recommend this property when you are in the Bristol, Ct. area. This is by far the best hotel I have ever stayed at. The staff is superb and they make you feel every welcome. I would recommend this hotel to anyone.
from Morgantown, West Virginia
Submitted on 07-07-2016
I recently stayed at the DoubleTree when I went to visit a friend in Bristol. It's near Lake Compounce, and convenient to shopping and the interstate. It's a super nice hotel with a pool, restaurant, and bar on-site. Next time I am in the area, I will consider staying here again. Plus, who doesn't love DoubleTree Chocolate Chip cookies?! :)
from Fairport, United States
Submitted on 07-07-2016
We stayed here last year and returned again this year. Always a wonderful experience. Friendly and accommodating staff, clean, and great food and entertainment. The management is excellent and really makes sure everything is enjoyable from the moment you walk in the door until you check out. Recommend this hotel to anyone who is traveling to the Bristol area.
from Pomona, United States
Submitted on 07-07-2016
Overall good experience; staff were great and restaurant was also excellent. There were noisy people on our floor that woke me for a bit and pool was not the best but I would definitely choose this hotel again.
from Nashville, Tennessee
Submitted on 11-07-2016
Bristol really offers nothing. I was staying here only for work. The hotel is lovely and seems like an oasis in this town. Everything is new and modern and clean and stylish. Staff were friendly and helpful. Hotel has two good restaurants so you don't need to venture out.
Submitted on 12-07-2016
We stayed in the King Suite and it was amazing. The bar had great cocktails and enough TV's to catch any game. The huge bathrooms and separate living space made it so much easier traveling with a baby.
from Los Angeles
Submitted on 13-07-2016
Was in town for business had a good stay at the Doubletree. Had a deluxe king room which was fairly roomy, clean, and had a comfy bed. Hotel offers free wifi and two restaurants and they give you a fresh baked chocolate chip cookie when you check in. Order room service a couple of times and they were prompt and courteous. The food was tasty but, you have to be pretty bad to mess up scrambled eggs and sausage or fish tacos.... The bathroom was super bright but, not glaring. Rare to find nowada... Read more
from East Longmeadow, Massachusetts
Submitted on 14-07-2016
best of DD hotels to stay; i stay here frequently on business. staff are very courteous. amenities are good. you get a cookie on arrival. they keep flavored water. the lobby is homely. snacks are avaialble. gym is perfect.
from Long Island, New York
Submitted on 15-07-2016
Over all its ok , in a pinch. The room was too small, even for just two adults.Bathroom tub was dirty, felt like it was too expensive for where we were.The plus was room service, the only thing I enjoyed.
from New York City, New York
Submitted on 16-07-2016
We stayed here with our lacrosse team and our family. The place was great. They had free entertainment in the courtyard with an acoustic singer who played Friday night until 11 pm. He was awesome. The staff was great and very helpful. We the in the lounge a few nights and the food was good a well. Overall the place was very clean the staff was very nice and we had a great time
Submitted on 16-07-2016
A not-so-hidden gem of a hotel. Business conference space available, but doesn't feel like it. MASSIVE salt water pool, that should open at 7:00, but doesn't. Affable staff. Rooms that you wished were in your house, because they're that well-appointed. Better than average pantry snacks. AWESOME breakfast, with style, and friendly waitstaff. The quirkiest thing? The Otis Elevator test tower out back... do they give tours? Will seek it out if in proximity always.
from warterbury
Submitted on 16-07-2016
The facility is New, right around the corner from Union College. We stayed for one night, Check-in was simple and pleasant. The room was basic, but very modern looking. Most was very clean. The room was equipped with a concealed frig and Microwave and a awesome TV! Yhe bed was very comfortable! The air conditioner was a bit noisy. The had a 24 hour fitness center and salt water pool. It also had a full restaurant and bar area. The only thing I was not pleased about was the maid kn... Read more
from Stratford, Connecticut
Submitted on 16-07-2016
Hotel had very Friendly staff. Everyone was very helpful. Hotel was very clean, everything new and I felt it was a very good place to stay. I would stay again Beds were comfortable. Also close to Lake Compounce.
from Taylor, Michigan
Submitted on 19-07-2016
Staff is professional and very helpful. We stopped here due to vehicle failure and the staff made us feel at home. Our room was clean and spacious. The restaurant food was tasty with a good choice available.
from North Augusta, United States
Submitted on 19-07-2016
I booked my room well in advance and was given one rate for a King Suite and upon arrival a different rate had been charge to my card without notifying me. I was not allowed to stay in room at rate given to me even though I showed emailed confirmation. Had to seek general manager to get things corrected, but still had to change room.
from Chagrin Falls, United States
Submitted on 19-07-2016
Been here before and never let me down. The bar area is a bit noisy but other than that, it's great Clean, new, comfortable. Beds are great and reliable internet makes working much easier. Would stay here again.
from Sarasota, Florida, United States
Submitted on 20-07-2016
Everything about this hotel---its rooms, its restaurants, its staff---was perfect. We were there for a family wedding and a gathering of family that hasn't been together in awhile. We all felt the service was impeccable, the room service breakfasts outstanding, and the friendliness of all staff was a delight. I would recommend this hotel in a heartbeat!
from Fayetteville, United States
Submitted on 22-07-2016
Very nice hotel with good bar and good location. Staff friendly and very helpful. Internet in the room helped me transfer large files. Impressed GM greeted us on our stay and assisted us with a few local questions.
from Prince Frederick MD, United States
Submitted on 22-07-2016
Wonderful staff, make you feel like part of their family from the first moment you step in the door. Rooms are clean, bright, quiet, inviting. Close to everything in area, shopping, fun, family, restaurants, parks, and downtown.
Submitted on 24-07-2016
This hotel is exceptional. True gem in Bristol. Stayed here for 3 nights on a business trip and the staff was exceptional. Room and bedding super comfortable. Food options were amazing, including room service.
from Saddle Brook, New Jersey
Submitted on 26-07-2016
The Doubletree Bristol is a beautifully designed modern hotel,with first and second class towers and rooms, but at check=in, you must sign a conduct pledge=really? Tower 1 has standard sized but pleasing rooms and Tower 2, larger rooms with slightly more luxury features, with accordingly higher prices for more luxury. A nice indoor pool and a better than average hotel food service operation rounds out a generally luxurious stay. so why the insulting code of conduct sheet? Racist behavior by t... Read more
from Marlborough, Massachusetts
Submitted on 26-07-2016
My husband and I had a great experience at Doubletree. We had our family and friends stay there for our wedding. The staff, especially Christine Malay were very helpful, accomodating, and friendly. The suite we stayed in was beautiful and the breakfast everyday was delicious. I only have 2 negative things to report. The first being the shuttle we took to our wedding that was provided by the hotel. The driver was incompetent and had no idea where he was going. He made the groomsmen late after get... Read more
from greenville, ri
Submitted on 26-07-2016
Very nice stay. Quiet, & very clean. Restaurant was good though sides and sauce had "stiffened" from sitting. Pool was very busy with several children and cookie crumbs all around. Could have used more lounge chairs by pool. Overall a very nice place to stay.
from Bristol, United States
Submitted on 27-07-2016
Hotel was clean, welcoming. Room service very reasonable. After a long day at the local amusement park we checked in after 8:00 pm. After reviewing our options opted to treat our young granddaughter to room service. Prompt, reasonably priced, excellent quality. Pool was a salt water indoor pool. Very clean and perfect temperature.
from Danbury, Connecticut
Submitted on 31-07-2016
We checked in early evening. We got into the room and we were fine with everything. I called from the room to ask if we have complimentary breakfast. We have stayed in a lot of Hilton Hotels and have always had breakfast included in our stay as Gold members. The person from the hotel said no, we don't have have free breakfast. I forgot to mention to her that we are Gold members and she also did not bother to verify if we were. So in the morning, my family were planning to get breakfast somewhe... Read more
from Providence, Rhode Island
Submitted on 31-07-2016
I was disappointed that they spread us out through the hotel when we had been told that if we reserved timely we would all be in one wing next to the rest of the wedding party members. No bellboy at arrival or when I was leaving. Never saw him. The front desk staff is not very friendly. Room was clean. The restaurants at the hotel have friendly staff and good food. Not your usual Hilton experience. It's lacking some of the customer service Hilton hotels are well known for.
from Worcester
Submitted on 04-08-2016
We booked our wedding at the Aqua Turf and the Hilton was a suggested hotel for wedding guests. We had a great experience. The hotel is beautiful. The front desk staff was wonderful as well as the men helping us with our bags. We have over 100 guests staying at this hotel so it could be very chaotic at times and the staff was nothing but attentive and helpful as people arrived and congregated in the lobby and waited for busses and whatnot. We had a great experience with the event planner, Jason.... Read more
from Allentown, Pennsylvania
Submitted on 04-08-2016
Room was exceptionally clean. All of the Front desk staff smiled, were friendly and courteous. Restaurant was terrific. Dinner and breakfast were outstanding. Staff just super. Will be my place to stay in Bristol. Zzzzzzzzzzzxxxxxxxxxxxx
from Fitchburg, Massachusetts
Submitted on 05-08-2016
Excellent overall, great front desk service, room was super clean, room service workers very great, lots of parking space & safety. Total rooms rented 22-25 for a wedding event!! Would recommend & or return again.
from Saint Louis, Missouri
Submitted on 09-08-2016
This is a business trip. The hotel is located in a clean industrial area. Restaurants are generally to the east. Dining is available in the lobby. The suites are quite nice. Very roomy and decorated with good taste. The shower head is delightful. As usual, Hilton?Marriott pillows are terrible and the hotel chains do no understand what most Americans sleep on at home. As usual, I brought my own. I like to walk. The roads are not that great to walk on. Not too scenic. But if you get up... Read more
from Philadelphia, United States
Submitted on 09-08-2016
The hotel was nice and the service was good after check in. During check-in I asked for rooms on the same floor to accommodate my husband daughter and myself. Well that didn't happen. I was on one floor and my 14 yr. old daughter was on another. Sure they could accommodate me if I wanted to wait 2 hrs. After traveling for 6 hrs. We didn't want to and we had an event to attend in 2 hrs.
from Bethpage, New York
Submitted on 10-08-2016
The stay was very nice. Clean rooms. Very easy check in. Front desk staff very friendly,very informative and very professional. Rooms were clean. Safe in room. Small refrigerator in room. Room darkening was wonderful keep the room so dark which was exactly what I wanted. Definitely going back.
from St. Louis, United States
Submitted on 12-08-2016
The front desk did not communicate a change in Diamond Benefits for breakfast to me when I checked in and did not apologize when I was embarrassed by the lack of communication between the front desk and the restaurant.
from Milton, New Hampshire
Submitted on 14-08-2016
Close to Muzzy Field. So if you are in the Legion regional, the kids all stay here. They are on the 1st floor so there is no issue. Outdoor patio is nice and serves drinks/lunch and dinner. Breakfast is decent. There is a fancy place to eat with high priced things but good quality. Small bar as well. Near ESPN and a couple of miles to alot of things.
from Secaucus, New Jersey
Submitted on 26-08-2016
Very relaxing place. So quite and friendly staff makes an added touch. I requested house keeping and they were able to provide right away. Staff informed me that they were at full capacity. I felt great that they would take time to take care of each guest. Food is exeptionally well.
from Southington, Connecticut
Submitted on 30-08-2016
First I'll start with the pros, the hotel is updated and clean, staff is very friendly. I would suggest this hotel for people visiting the area. With that being said, our dining experience unfortunately was disappointing. I ordered the steak nachos cheese was stuck to the bottom of the plate, steak was over cooked not appetizing at all. Then the drink, a simple mojito which tasted like 7 up with large pieces of basil not mint. I told our server who sent it back and to my surprise he returns with... Read more
from Tewksbury, Ma
Submitted on 07-09-2016
We were in Bristol for a niece's engagement party and stayed at the Double Tree Hilton, the hotel is lovely, spotless clean and all the staff were wonderful. Our room was very nice, the only negative was that I could never connect to the Internet. It would indicate that I was connected, but as soon as I tried getting on Google it would say I wasn't connected so I gave up since our stay was just for one night.
from Norwalk, Connecticut
Submitted on 07-09-2016
Excellent stay would recommend to everyone great friendly staff clean excellent rooms, great selection of F&B offerings, beutufull hotel, very close to LakeCompounce, free parking, free internet, excellent pool and gym, keep up the good work!!!!
from Charlottesville, United States
Submitted on 07-09-2016
This hotel works to provide a high-end hotel experience, and succeeds in most ways. The facility is well-kept, the staff is helpful and friendly, and the food in the TimeOut Sports Bar is great. Bring a jacket if you go in the summer... the lobby was freezing!
from Tucson, United States
Submitted on 09-09-2016
We were denied our HiltonHonors rate and double points because I didn't have my Hilton Honors number when I made the reservation although I was told at that time that I could change it when I had my number. I located my number and talked to Hilton Honors rep a few days before check out, as well as spending a 1/2 hour with the front desk the day before to make sure that my Hilton Honors check out would go smoothly. I was assured all was good but upon checking out, my rate had not been changed a... Read more
from L.I. N.Y.
Submitted on 13-09-2016
Weekend trip due to a out of state wedding. The hotel was reasonably close and I did not want to stay at a unknown bed and breakfast. The room was available when we arrived at 3 pm. Easy parking and good quality restaurant services on site.
from Torrington, Connecticut
Submitted on 14-09-2016
Awesome large clean rooms. The Sirloin Steak was cooked to perfection and is to die for. I didn't use the pool but it looked clean and well kept. Close to Lake Compounds, I will definitely be back. Well worth the price.
from baltimore md
Submitted on 19-09-2016
Had a very nice suite , great night sleep staff very nice , had dinner and breakfast in willows in hotel plus they have sport bar Easy to get to off of 84 Nice it a few miles from interstate Made location more quiet Fuel stop near plus other dinning location near Double tree Bristol conn a perfect stop for a night or longer
from Hope Mills, United States
Submitted on 21-09-2016
This hotel is well needed in Bristol. Very nice and elegant. The cookies are the BEST!!! I have been to other Doubletree's but this one is very nice. A good move for all the celebs coming in to Bristol for ESPN interviews...
from new york, United States
Submitted on 21-09-2016
Staff is very accommodating. Entire process was "uneventful" and very easy. Their warmth and availability was very appreciated. The hotel is BEAUTIFUL -- nicely decorated and very soothing to the eye. Lots of thought went into the decor.
from Chicago, United States
Submitted on 22-09-2016
The hotel and grounds are clean and seem brand new. Super clean rooms that are nicely appointed. The food is so good that you really do not have to go out if you don't want to. I would not think of staying anywhere else while visiting the Bristol area.
from Lenox, Massachusetts, United States
Submitted on 24-09-2016
The front desk staff was so helpful!! I reserved the room online and when I arrived the staff notified me that they could give me a much better rate and helped me get it. The room was very clean, the hot tub and pool was great after a long day on our feet at an event!!! The food was very good as well!!
from Jacksonville Beach, Florida
Submitted on 27-09-2016
Kind, helpful staff, good beds, easy location, quiet rooms, delicious ranch dressing....need I say more? Well apparently I must. Exercise room could use a little more/different equipment and I didn't check...was there a steam room? If not, must add!
from wilmington, DE
Submitted on 28-09-2016
I stayed for a couple days. Hotel was nice and clean with a nice bar. Overall a very nice hotel and the price was average. The only bad thing on my early morning leave there was no hot water in the shower. I had to take a cold shower. I called front desk and they were going to check and call me back. They never did. I mentioned at checkout and they said several people said the same thing. The lady at desk responded "maybe a lot of people were taking a shower at the same time." I was kind of curi... Read more
from Scarborough, United States
Submitted on 01-10-2016
This is one of the nicest Doubletree's I have stayed at with excellent service and great restaurants. Very clean. The pool and fitness center rival a full gym! It is good location close to I-84 and local spots.
from Syosset, New York
Submitted on 02-10-2016
We have stayed in many Waldorf properties and this Doubletree matches any one of them. Loved the 2 queen bed suite nicely appointed, hugh bathroom plenty of room. The pool and hot tub are top notch, the floor, chairs everything are spotless. The restaurants are really nice, breakfast was really good, my daughter enjoyed her omelett. The staff is great, manager on duty was really helpful with any request. If we are in the area most definitely we will stay here again.
from Massachusetts
Submitted on 03-10-2016
My father and I stayed here for a race weekend at Lime Rock Park, rather than staying closer to the track. The hotel was very nice, and an upscale feel is apparent as soon as you enter the lobby. We were mostly in the hotel to shower and sleep for the night, but we did grab a couple of drinks at the bar. Our bartender was horrible, despite the relatively small size of the bar. To top that off, the only other patrons at the bar were a group of younger friends that were very noticeably over served... Read more
from Binghamton, New York
Submitted on 09-10-2016
This is a wonderful place to stay in Bristol Ct. It is just down the street from Lake Compounce (the reason for our visit), and very close to ESPN headquarters. Beautiful hotel, VERY clean and they had 2 restaurants to choose from. We ate at the sports bar because we were in a hurry - excellent service and very good food. Our bed was very comfortable. The free wifi worked VERY well and fast. The staff at the front desk were very friendly and professional - especially nice when you arrive exh... Read more
from Milford, United States
Submitted on 10-10-2016
How great it is to check in with a warm cookie handed to you. The staff was fantastic and check in a breeze. The room was a King with plenty of room to move around. We are always pleased with the Hilton Brand! Had a great time
from Lisbon, Connecticut
Submitted on 12-10-2016
My total reservation was wrong after booking 13 rooms for my daughters wedding. I provided a very detailed email with the names of who was staying in each room. Upon check in they put the wrong last names on some not allowing them to stay because their last name didn't match the ID. Conveniently the rooms were paid in full in advance . This is by far the worst experience EVER ON MY LITTLE GIRLS WEDDING NIGHT!!!!!
from Big Flats, New York
Submitted on 14-10-2016
Very satisfied Hotel is new and very clean and modern. We were there for a family wedding weekend and sales staff we worked with were outstanding. Rooms are quiet and bed was very comfortable. Wait staff in bar area could of been more attentive. But it was a busy night
from Odessa, Texas
Submitted on 17-10-2016
I was here for one night for a wedding. The hotel was beautiful. I stayed in a lovely suite with the bride the night before her wedding. Spacious. I booked a regular king for the next night and it was lovely. Very clean and the staff was friendly.
from wa
Submitted on 19-10-2016
Last spring we were a vendor at this hotel. We were so impressed with the staff, room, and breakfast that we booked to a class in the fall. WOW things have changed. The staff put us in a room with one bed when our contract was a room with two beds. Called to change this and got the runaround so I called back and asked for supervisor. They didn't want to give the room but I insisted. They never apologized for the problem. Breakfast was not hot and overall the service has slipped. Still OK ... Read more
Submitted on 24-10-2016
Let me start off by saying for the past four years I've made double tree in bristol,conn. my home on fourth of July week or weekend.I have never had any complaints my family and I love being there, we stay here because fourth of July we visit lake compounce.the food is great from both restraunts time out and willows but the counter service is sum what to be left desired.this past year I found them to be rude and not only that july4th nite around 9or ten o'clock there were people lighting off fir... Read more
from Glen Rock, New Jersey
Submitted on 26-10-2016
Perfect room accomdations on all accounts - mattress, pillow, quiet, room darkening drapes, over sized bathroom. My wife and I stayed here four two nights and were extremely comfortable in our room. Every detail was attended to including a surplus of hangers in the closet. The staff was courteous and efficient. The bar and restaurant area offered plenty of seating, Food options were plentiful and prices fair. Service was very slow and food quality was average but certainly sufficient. The... Read more
from Atlanta, Georgia
Submitted on 26-10-2016
I travel weekly and like to stay at Hilton properties. Some of the Hilton properties are getting tired. But this one is an exception. It looks like it has gone through a major renovation within the last couple of years. The place is very bright and welcoming. The rooms were very spacious and comfortable. I had a King Suite. I was impressed with the size and the furnishings. I would highly recommend this place if you are in Bristol. Very Convenient to the ESPN campus. You might get lucky... Read more
from Binghamton
Submitted on 27-10-2016
Exceptional place to stay. My first stay at this Hilton hotel. Staff was accommodating and friendly. Rooms were clean and comfortable. Was glad to not have to leave hotel for dinner after traveling all day and the Hotel Bar had a great selection. I had hummus plate and it was really good. Breakfast the next morning also exceptional. Thumbs up for this Hilton!
from Connecticut
Submitted on 27-10-2016
Very clean room however very expensive for standard room and very small room the hotel over all was very nice. I only spend one night and it was ok. It was a room on the first floor and I could hear all the noise from the hallway
from Bronx , New York
Submitted on 01-11-2016
always clean and new accommodations . The staff is great nice bar and restaurant . They great you with a warm cookie when you check in love going to Bristol just for the hotel .so conveniently located to lake compounce and espn studios through out the years i have met a few sports stars in the lobby of the hotel
from Pennington, New Jersey
Submitted on 03-11-2016
Came here on this new hotel which was rebuilt from an abandoned hotel. Well I can honestly say, the Hilton chain did an amazing job of making this place into a DoubleTree hotel . Stay was very good with everything new and modern. At the restaurant I had the Pappardelle with a Pinot Noir and it was very good. Service was also excellent from the front desk to the restaurant. Plan to stay here if you are in the area.
from New Hampshire
Submitted on 06-11-2016
Stayed here last weekend for a workshop. It was great. Very welcoming, exceptionally clean. Really really clean. I have to express this as this was not the case with a recent stay at a different Hilton owned property. The room was very comfortable, nice sized and again, clean! Food at the workshop was good and all staff had nice friendly attitudes and very helpful. Great cookies at check in! I felt the decorating was focused in a masculine manner, but certainly well done. Would certain... Read more
from Bronx, New York
Submitted on 07-11-2016
Check in was a breeze . Everything was clean and neat. The staff was average and we even requested their complimentary cookies the day after check in and we got it brought up to our room . The view was not the best but if i stay in bristol i would do this hotel again . Price is decent.
from Omaha, Nebraska
Submitted on 09-11-2016
Welcoming, professional and helpful staff, clean rooms, comfortable beds, convenient location, warm chocolate chip cookies and cold apple cider...we thoroughly enjoyed our stay at the Doubletree in Bristol.
from New York
Submitted on 09-11-2016
I use this Hotel twice a year on business, and as always, one of the cleanest hotels I have ever stayed at, Great service, reasonable rates. Plan on Many returns. Only problem, I left my Bathing suit at home. I was looking forward to some quality time in the Jacuzzi.
from Raleigh, North Carolina
Submitted on 10-11-2016
This Hotel was very nice inside and out, I wish all Double Tree hotels were up to this standard. The hotel appeared neat and clean, the rooms were very modern and well-appointed. The bar and lounge area were set up well and had a good modern vibe.
Submitted on 13-11-2016
Went out to have few drinks and ended up here. It was a very relaxed atmosphere. My favorite drink is the triple Chocolate martini. I also enjoy the macaroni and cheese so delicious. I've never stayed the night, but the premises is very clean and the staff are all very friendly.
from Boston, Massachusetts
Submitted on 17-11-2016
This is a fabulous property! It is not exactly near anything except the ESPN offices, but when you walk in, you feel like you could be in the city. Great bar and lounge. Wonderful pool. The front desk manager went above and beyond to make my stay excellent. Would definitely stay here again!
from Seymour, Connecticut
Submitted on 20-11-2016
This is our go-to-hotel for when we need to come up to the New Britain area for our college reunion. The hotel lobby is always full of life and thankfully while in the rooms, it was perfectly quiet. Check in was a smooth experience (all thanks to Ryan). The room was clean. Beds were comfortable! See you all October 2017!!!! Maybe I'll check out the bar that time!
from amsterdam, United States
Submitted on 28-11-2016
very nice staff. the room was very clean. enjoyed the whole stay. would definitely go back. we enjoyed the bar/dining area as well. also the cookie they gave when we checked in was delicious! very fast service as well when calling downstairs.