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Best Western Plus Rio Grande Inn

Durango, CO, US (AMK)

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Based on 702 reviews
Room & Rates

Deluxe Room, 1 King Bed

1 king bed
350 sq feet (32 sq meters)

Layout - Separate dining area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
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Standard Room, 2 Queen Beds

2 queen beds
350 sq feet (32 sq meters)

Layout - Separate dining area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 2 Queen Beds, Non Smoking, Balcony

2 queen beds
Features a private patio

Layout - Bedroom, living room, and dining area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

1 king bed
Features a private balcony

Layout - Separate dining area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Suite, 1 King Bed, Non Smoking, Balcony

1 king bed
Features a private balcony

Layout - Separate dining area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed, Accessible, Bathtub

1 king bed
Layout - Separate dining area
Entertainment - Free WiFi and premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 king bed
Features a private balcony

Layout - Separate dining area
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, jetted bathtub
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 queen beds
Layout - Separate dining area
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Layout - Separate dining area
Entertainment - Free WiFi and wired Internet access, premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, a hair dryer, and a shower/tub combination
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Best Western Plus Rio Grande Inn
400 E 2nd Ave, Durango, CO US 81301

Rooms
Make yourself at home in one of the 102 guestrooms featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access and tour/ticket assistance.

Dining
Mingle with other guests at a complimentary reception, held daily. Quench your thirst with your favorite drink at a bar/lounge. A complimentary buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk. A roundtrip airport shuttle is complimentary (available on request).

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24-Hour Front Desk
  • Complimentary Coffee
  • Elevator / Lift
  • Exterior Corridors
  • Free Airport Shuttle
  • Free Breakfast
  • Free Local Calls
  • Indoor Pool
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 702 reviews
from Tulsa, OK
Submitted on 21-05-2016
Solid hotel, as usual from Best Western. Clean room, quiet room. Good parking, friendly staff. No issues at all. We moved at 1am from a nasty Spanish place down the street. I reviewed it also. Staff was fast and helpful getting us moved. It was late and we were so tired.
from Crestone, Colorado
Submitted on 22-05-2016
The location is great, a short walk from the train, restaurants and shopping. The room was clean and service was good. The indoor atrium pool can be noisy and lends a smell of pool chlorine to the indoor space. Generally, a good place to stay in Durango.
from
Submitted on 23-05-2016
I really liked this hotel, very nice and top notch staff. Plus you get tickets for 2 free happy hour drinks per night stayed (not just cheap drinks, but whatever you'd like!). The breakfast was very good and the dining area (which is also the bar in the evenings) was super clean. The wonderfully helpful staff recommended several local spots for dinner that did not disappoint (Steamworks and The Ore House). The hotel is in easy walking distance of these places as well as the train that runs to Si... Read more
from La Quinta, California
Submitted on 24-05-2016
We stayed for 2 nights while touring southwestern Colorado and it was a well located near downtown Durango. The room was very large with a balcony. The hotel is a little older, but in the process of a remodeling, so I expect it will be updated soon. Breakfast was the usual fare. The hotel also offered a complimentary happy hour each evening and that was a nice touch. Staff was helpful and parking was easy. You could walk to local restaurants. We would stay there again.
from Highlands Ranch, Colorado
Submitted on 27-05-2016
This is an older property, but is fairly clean, well kept, and in an excellent location. The rooms around the pool have a distinct chlorine smell, so, if, you don't like that, ask for an outside room. We had a king room that was spacious and comfortable. The breakfast was good, with adequate protein items as well as the usual overload of sugary things. I didn't like the fact that the towels were stored over the toilet-yuck! That's a pet peeve of mine-just not sanitary. There was a little mold ar... Read more
from
Submitted on 31-05-2016
This hotel is only a stone's throw from the station servicing the Durango to Silverton scenic railroad. This is good, because it means the hotel is also embedded in Durango's interesting and lively city center. Despite its proximity to the railroad station, however, the hotel, itself, is stationary. It is faded and dated. The front desk staff are unfriendly and unhelpful. All rooms surround a central, three story atrium. Between 9 am and 9 pm when the atrium pool is open and atrium tables se... Read more
from Denver area
Submitted on 01-06-2016
Not only is this hotel in a great location, the staff are friendly. Equally important, the bed comfort is great (that's very important to me). The only thing missing that I would like to have had is breakfast included with the room. But, I have to say that other people may love the free (alcoholic) drink coupons (I think we got one coupon per person per day). This place is great and we try to get a room there for each trip we take to Durango.
from Bloomfield Hills, Michigan
Submitted on 01-06-2016
Good points: Location; Cleanliness; Continental breakfast. Strong wi-fi; Shuttle van from airport. Not so good points: Gloomy room with a view of a cement wall. (2nd floor); Indifferent reception staff. Confusing directional signs to rooms. Pervasive smell of chlorine from central indoor pool.
from Fremont, California
Submitted on 03-06-2016
We picked this hotel due to its proximity to the Silverton Train. After arriving, we also found it is a perfect place for visiting the whole of down town. Traffic is very heavy in this little place of heaven so it was nice to be able to park the car and walk everywhere we wanted to go. When we went to our room, there was a smell of smoke. We reported it to the manager and she immediately switched us to an upgraded room. There is a complimentary laundromat on site which was a very pleasant s... Read more
from Williamsburg, Virginia
Submitted on 06-06-2016
Location very good for train and downtown.Staff very friendly. Inn dated and not my style, probably good for families. Common area is the atrium in the center with swimming pool. Can be noisy, and chlorine smell. View out window was adjoining building. Area for breakfast and happy hour was glass enclosed off pool, somewhat dark, tight, and dingy. Not sure, even with remodeling, that you can remedy my negatives.
from
Submitted on 22-06-2016
We checked out of this hotel yesterday morning. Our original reservation was for 3 days. We left after one day and it couldn't have been faster. I want to let TA readers know that I read every review before booking this hotel and was familiar with the location as I had visited Durango several time before. I felt certain, because of the positive reviews, that we had made the right choice. We usually stay at The Strater, but it was booked during the time we wanted to visit. The most important... Read more
from Stuart, United States
Submitted on 20-06-2016
The hotel was nice. We used it because it was close to the train station. It was hard for the GPS to find because the town recently changed 2nd Ave to one way so we had to figure out how to get to the hotel without the GPS. Other than that we had a good stay.
from Colorado Springs, Colorado
Submitted on 24-06-2016
We stayed at this hotel for 3 nights with a group of 34 friends in a car club. The service from the staff was excellent. They provided us with hoses, etc. to wash our cars and a private area to park. Breakfast was included as well as happy hour for 2 hours each day in which we were allowed 2 drinks each. After 2, the drinks were cheap. To sum it up, it was a great experience and I would recommend this hotel.
from Cartersville, Georgia
Submitted on 26-06-2016
We stayed here two nights, a little hard to find but we did it. The location is great, close to everything....withing walking distance to many shops, sites and restaurants . Our first room was great until we opened the curtains, our balcony had a view of the stairs. And, those said stairs, had kids running up an down them. We love kids, we have 8 grandchildren... and they make noise!!! No problem, we good another room where we sat outside and enjoyed the quietness of our balcony and view.
from San Dimas, United States
Submitted on 26-06-2016
Would highly recommend this hotel. Great place with friendly staff. A great location. Pool and spa area is fantastic and very clean. The hotel has a great view of the surroundings and is located close to town and within walking distance to the train which takes you to Silverton.
from Hurricane, Utah
Submitted on 01-07-2016
This was a one night stay while visiting friends in the area. I can't speak for all the rooms as mine was a first floor "paraplegic equipped" room (photos included). It was on the corner of the building, right outside the arrival/departure area, so you have a lot of conversation going on at certain hours. The room has an in-room a/c that is loud, so cool the room and then turn it off to sleep. The hotel facilities (pool and hot tub) and easily accessible and indoors. The bar and breakfast a... Read more
from
Submitted on 04-07-2016
This is a sufficient hotel, but it is in desperate need of renovation. The room was really worn and depressing. The pool was ok. My kids enjoyed it. Thankfully, we spent very little time in the hotel with the all-day train adventure, so it was manageable. I would not stay here again if given the choice.
from Boulder, Colorado
Submitted on 05-07-2016
I'll keep it brief: a recent 5 night stay in June at the Best Western Plus to start a 9 day San Juan Mountains area road trip was nothing short of Outstanding. An unusually Hot period, the staff was informative, pleasant, attentive, 1st class during some testy conditions. Just well run-plain and simple.
from St. Louis, United States
Submitted on 05-07-2016
Staff changed our room when we were gone because of broken hvac. Only my minor son was there at time They said he initiated move - which is not true. We are not sure if something was left in defective room.
from Scottsdale, Arizona
Submitted on 06-07-2016
Stayed at the Best Western Plus Rio Grande Inn from 7/1 to 7/6. I had read a number of reviews both good and bad, so I really didn't know what to expect! Our family of 4 travels quite often and we usually stay in hotels with suites for more room. The Good The hotel is extremely well situated. We were no more than a 15 minute walk from anything we wanted to see do and eat in town. Didn't have to cross any super busy streets which is always good with kids! The beds were very comfortable, I ... Read more
from Denver, Colorado
Submitted on 06-07-2016
Frequented this hotel when visiting Durango for several years. Used to enjoy the convenience of the proximity to Main Street. I have noticed how the place deteriorated in the last couple of years... But last night was the turning point - the last stay at this place! The place is Dirty, Smelly and to expensive for it! Will not stay there again!!!
from Solihull, United Kingdom
Submitted on 09-07-2016
Stayed here a couple of times while passing through. Located in the outskirts of town but still within walking distance to main street. It used to be ok, but this time service was slow and the room felt dirty. For $200+ a night I don't expect dirty footprints on the sheets... Will go somewhere else from now on.
from Omaha, Nebraska
Submitted on 10-07-2016
If you stay at this hotel, the big risk factor is the type of room you get. Our first room had a window that faced a brick wall, so it felt like we were in a prison. The next day the receptionist kindly moved us into a room with a window that faced outside, but the room used to be a smoking room, so it smelled awful. We were tired of switching rooms, so we just sucked it up. Breakfast was not great, but they did have waffles. Eggs and sausage were questionable. The positives were the comple... Read more
from Owasso
Submitted on 11-07-2016
Great location to everything in Durango...you can park here and walk everywhere else or take the trolley. We had stayed here previously 4 years ago and the property has deteriorated since then but the rates are still too high! We chose location based on our previous great experience but will not return. Our room was at the end of the hall next to an exterior propped open door - our room was extremely warm and the A/C never cooled the room. We were unable to get another room. Staff is very disi... Read more
from Cortez, Colorado
Submitted on 11-07-2016
There's a lot to like about this hotel. Location is great, just behind the main street and the train station, which most people are probably going to. Rooms are large and well equipped, everything clean, staff are friendly and helpful. The pool is great, just what you want after a hot day. No worries about parking. Free drinks come with the deal as does breakfast which is ok. Some observations: The multi-purpose breakfast room isn't nice, too small, badly lit, not a good start to the day. ... Read more
from Detroit, Michigan
Submitted on 12-07-2016
Hotel is in a great location. Lots of shops and Restaurants in the area. A little hard to get to because of the one way roads. Rooms are older, but clean and comfortable. Staff is very helpful and friendly. Will stay here again!
from Gilbert, Arizona
Submitted on 13-07-2016
This hotel is tucked back in a corner in downtown durango... very cute place.. at night they give the adults a free drink in the lounge.. breakfast is good eggs sausage and very thing else that has to do with breakfast..kinda pricey but worth it.. you can walk everywhere downtown from hotel... my kids (3,7) loved the indoor pool n hot tub... we had a great stay...
from
Submitted on 14-07-2016
The consensus on this hotel is great location, which I agree with. I don't think this merits the price of over $200. The room is average and amenities are OK. The free happy hour was good but being next to the indoor pool, it smelled of chlorine. The bed was probably the best thing about the room and was extremely comfortable. We would stay here again if the price was adjusted down.
from Ithaca, New York
Submitted on 19-07-2016
As others have commented, it is a little pricey, but staying here during summer tourist season, that's to be expected. The 3-floor hotel is a short walk to the D&S railroad and other shops & restaurants. Anyway, we had a very comfortable stay in a clean and pleasant facility. Small lobby w helpful, friendly staff. Free, hot breakfast offerings were always scrambled eggs, sausage, oatmeal with the ability to make your own waffles; pastries, muffins, bread, bagels, yogurt, coffee, juice, cereal,... Read more
from Knutsford, United Kingdom
Submitted on 22-07-2016
It's centrally located yet quiet and comfortable. It doesn't do food (except a fair breakfast) but the nearest place to eat is 100 ft away. The rooms are clean and comfortable, ours was huge with a mini decking. It gives two complimentary cocktails per person per night (or it did for us). And there's a large indoor pool and hot tub - what's not to like?
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