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The Westin Denver Downtown

Denver, CO, US (DEN)

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Based on 1265 reviews
Room & Rates
Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

1 King Bed
420 sq feet (39 sq meters)

Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room

Deluxe Room

1 King Bed
420-sq-foot (39-sq-meter) room with city views

Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Room, Mountain View

Room, Mountain View

1 King Bed or 2 Full Beds
420-sq-foot (39-sq-meter) room with mountain views

Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Traditional Room

Traditional Room

1 King Bed or 2 Full Beds
420-sq-foot (39-sq-meter) room with city views

Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

2 Queen Beds
420-sq-foot (39-sq-meter) room with city views

Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds

2 Queen Beds
420-sq-foot (39-sq-meter) room with city views

Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds (Mountain)

Standard Room, 2 Queen Beds (Mountain)

2 Queen Beds
420-sq-foot (39-sq-meter) room with mountain views

Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
Standard Room

Standard Room

1 King Bed
420-sq-foot (39-sq-meter) room with city views

Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Traditional Room, 1 King Bed

1 King Bed
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Traditional Double Room, 2 Double Beds

2 Full Beds
Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details

Standard Room, 1 King Bed, Mountain View

1 King Bed
420 sq feet (39 sq meters)

Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Double Room, 2 Double Beds, Mountain View

2 Full Beds
420 sq feet (39 sq meters)

Entertainment - WiFi, premium channels, and pay movies
Food & Drink - Coffee/tea maker, minibar, and 24-hour room service
Sleep - Pillowtop bed and premium bedding
Bathroom - Private bathroom, shower/tub combination, bathrobes, and designer toiletries
Practical - Laptop-compatible safe, iron/ironing board, and desk; free rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details
The Westin Denver Downtown
1672 Lawrence St, Denver, CO US 80202

Rooms
Make yourself at home in one of the 430 air-conditioned rooms featuring minibars. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Take advantage of recreational opportunities offered, including a health club, an outdoor pool, and an indoor pool. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Dining
Enjoy a meal at a restaurant or in a coffee shop/cafť. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge. Full breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Denver? This hotel has 32000 square feet (2973 square meters) of space consisting of a conference center and meeting rooms.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 10.67 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 10.67 per day (rates may vary)
  • Valet parking fee: USD 38.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

AMENITIES:
  • 24 Hour Room Service
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Coffee Shop
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Elevator / Lift
  • Gift Shop on Property
  • Indoor Pool
  • Lounge/Bar
  • Outdoor Pool
  • Porter / Bellhop
  • Sauna
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1265 reviews
from Los Angeles, California
Submitted on 16-05-2016
My husband and I stayed at the Westin downtown last week. Had a terrific stay. Great location! We walked through the city, walked through 16th Street Mall, sat in the park outside the hotel. Came in for drinks in the lobby. Loved our room and loved the location. Would highly recommend it!
from North Carolina
Submitted on 18-05-2016
First time in Denver and was looking for a Starwood property for points and the rates here were very reasonable. Plus I have had positive experiences at Westins before. I had an odd experience with my reservation on the Starwood site as the rate changed midway through my booking. I called the hotel directly and they were not able to get the exact rate I had originally but were close and gave me some meal coupons to compensate. We arrived in the morning and they had a room available so allow... Read more
from Des Moines, Iowa
Submitted on 19-05-2016
Spent one night at this Westin when in town for a conference. The room was very comfortably spacious and well appointed. The shower had one of those "rain" heads which was interesting. The fitness center was one of the best. Adequate space and nice equipment, and included a half court gymnasium for playing basketball. I was awakened at 3:30 a.m. with a grinding noise. Tried to ignore it, but it went away when the furnace shut off. Probably a bearing going out on the fan motor. When I ... Read more
from Denver
Submitted on 22-05-2016
I live 30 minutes from downtown Denver, but we like to come into town occasionally for a long weekend to see shows, go to movies, eat at great restaurants, etc. The Westin is our "go to" hotel because of the Starwood points and upgrade we get each time, and because of its location. Essentially on the 16th St. Mall, it is within an easy walk to everything - restaurants, movie theaters, live show venues, the Denver Art Museum, Coors Field, the Pepsi Center, Elitch Gardens, the Colorado Capital and... Read more
from Minneapolis, Minnesota
Submitted on 24-05-2016
I really love the Westin hotels. This hotel lives up to the Westin name. Great beds and nice amenities. The location is great with lots of great restaurants and shopping withing a few blocks. Its a very easy 6 block walk to the convention center.
from Kelowna, Canada
Submitted on 01-06-2016
The Westin is your standard downtown hotel. Awkward rear entrance and lower lobby with coffee shop that is often closed, and sketchy characters outside. Toms are standard Westin fare but location in heart of downtown is convenient. Service is fine and always ask staff to get your cab as drivers tend to attempt to overcharge.
from New York City, New York
Submitted on 02-06-2016
Although my stay was short lived (only two nights) I had a great time. We were lucky enough to get a room with HUGE windows and a lot of natural light. AMAZINGLY comfortable king bed and very large bathroom. Very spacious room, coming from New York I am always happy with the size of rooms in other cities in comparison to NY hotels. The hotel had a full gym (you can rent full workout gear by New Balance for your entire stay for just $5!) a good looking lobby bar and a breakfast bar that serve... Read more
from Melbourne, Australia
Submitted on 02-06-2016
Very Impressed by the courteous and obliging staff at this hotel. Nothing seemed to be too much trouble. Free computer and printer access helped to get boarding passes sorted and a clean, comfortable room with fine facilities made for a very relaxing stay. Pleased to recommend this one to fellow travellers.
from Philadelphia, Pennsylvania
Submitted on 03-06-2016
Quiet, clean and comfortable. Staff pleasant. Valet service. Chose the hotel for comfort, beds not as comfortable as other Westins I have stayed at. Location good for visiting nearby restaurants Union Station Area. Staff were helpful, especially on the subject of altitude sickness!
from
Submitted on 05-06-2016
For all you runners out there, I was psyched to see that this hotel offers Tuesday/ Thursday morning group runs for guests. John, the General Manager, is a runner, and invites guests to join him on these morning runs. I joined him one morning, he ran at my pace, and gave me a great guided tour of downtown Denver. Definitely a huge highlight of my 3 night stay at the hotel while in Denver for a conference. Thanks, John!
from Manalapan, New Jersey
Submitted on 20-06-2016
This is a good hotel if you want to be in the midst of everything downtown Denver. However, the description of the 16th street mall is nothing you would have thought it was. If you have been in South Beach Florida that has a mall on the street that is closed to traffic and is pretty with nice stores and galleries, this place is not that. If you go to the right of the hotel toward Lamimar St you will see a few shops and eateries. If you go to the left of the hotel the street is busy with your typ... Read more
from Plover, Wisconsin
Submitted on 21-06-2016
We had a beautiful room overlooking the foothills of the Rocky Mountains. The room quite, large and the bed very comfortable. Location was perfect for what we had planned. It was a bit pricey, but that is what you would expect for a high end hotel downtown Denver.
from Phoenix, Arizona
Submitted on 21-06-2016
This hotel is centrally located right in the heart of downtown Denver LoDo area . The views from the hotel are spectacular, and the rooms are very comfortable. The rooms themselves are very Standard hotel rooms but all the amenities are present and are all quite comfortable. If you're looking to walk around downtown Denver there is no better choice in this hotel.
from Michigan
Submitted on 21-06-2016
This is the best property I've stayed at in Denver. The location is fantastic - just off 16th street - rooms are large and spacious, and the service is impeccable. I forgot a pair of socks for working out and the front desk supplied me a pair. At no charge! At 5am! They also have a running concierge a few mornings a week, which I wasn't able to take advantage of, but wished I could have. I was able to use both the gym and the pool. These are great facilities, and the pool was especially impres... Read more
from Santa Fe, New Mexico
Submitted on 21-06-2016
The Westin Denver Downtown more than fulfilled the usual Westin promise of providing upscale lodgings with an enviable location and a reputation for personal service. The overrated 16th Street Mall is just around the corner, and Larimer Square, still the city's best destination for shopping and cuisine, is a mere five minutes away. The room was spacious and the bed exceedingly comfortable (though it pays to be aware that the so-called "mountain view" rooms are really just another city view with ... Read more
from Los Angeles, California
Submitted on 26-06-2016
Had a great stay that started with David taking the car and Noah taking the luggage, followed by Weston checking us in. Everyone was professional and wanted to be helpful. The hotel is in a perfect location, central to everything you want to do and see. . All previous trips to Denver we stayed at The Brown Palace, I'm glad we tried something new. We will definitely come again to this Westin and look forward to our stay. Thank you Sonia.
from Bloomington
Submitted on 27-06-2016
Thin walls, you could hear the toilets flushing in other rooms. check in was slow Shower was a rain shower style that was a trickle of water, not much pressure. There were two adukts and we only got three towels and 1 washcloth. I would rate it as a two star. I had thought that Westin was a higher class hotel, I found out different.
from Windsor, Colorado
Submitted on 28-06-2016
Stayed two nights for a conference. Desk service at check-in was good -- quite polite, reasonably fast. Room was clean and quite spacious. Bathroom was well-cleaned. Shower is the rain-fall type. Spacious enough for two people to at last pass each other. TV didn't work (power connector had worked loose) and didn't have HBO or premium channels, at least that I could find. Complimentary 5Mb WiFi is included, faster WiFi available for purchase. Only problem we encountered was when we appr... Read more
from Dubai, United Arab Emirates
Submitted on 01-07-2016
Quite simply, The Westin is on a whole different level. This was my first stay and certainly won't be out last. The rooms are modern, well-equipped and A huge thank you to Ms. Muthia (Duty Manager) for her wonderful welcome experience and her attention to make my stay the best ever in Starwood - Everyone walks around with a smile and there's a real positive vibe about the place. I will certainly be back : ) . .
from Jackson, Mississippi
Submitted on 01-07-2016
I recently had the pleasure of attending a conference at the Westin Denver Downtown and I look forward to returning in the future. Every experience and employee interaction, from check-in to check-out, was wonderful. A+
from
Submitted on 04-07-2016
I really enjoyed my stay here, it was my first time at a Westin in many years and my previous experiences weren't memorable. Be forewarned parking here is very expensive so I suggest public transit, even from the airport. The hotel lobby was simple and clean. Quick check in process. Friendly staff. Fruit infused water at the front desk as well. My room was very clean and well appointed single king with two nice sitting chairs and a desk to work at. Everything I could ask for in a room, super c... Read more
from Washington DC, District of Columbia
Submitted on 05-07-2016
I had a small double with not much of a view on the 4th floor. Nevertheless, I was very pleased with my stay. One of the few big hotels that didn't try to save pennies with inadequate lighting. Very fast wifi (free for SPG members). Everything in the bedroom and the bathroom was functional and worked. Very clean room. All staff were friendly.
from Dallas, Texas
Submitted on 06-07-2016
Sara and Biz were so professional, offering the best breakfast service I have had in many many years; their attention to detail, they remembered what juice I drank, that I preferred coffee over tea. They will be one of the reasons I'll definitely stay at the Westin Denver Downtown the next time I visit! Thank you Sara and Biz!
from Dallas
Submitted on 08-07-2016
This property is in a great location right on 16th street mall and close to larimer square and union station and coors field. There is an unlimited amount of sights to see in Denver. We enjoyed waking to the Rockies game and having dinner and drinks nearby. The hotel staff is all very welcoming and friendly a always go out of their way to make us feel special. Thanks.
from
Submitted on 10-07-2016
Were here for a couple of days for a mother mother and son weekend with my friends. The pool wasn't what was pictured on the website where we found it in the hotel and that was sort of disappointing which was the main reason we chose this hotel. Usually these hotels at least have many fridges so that we can keep leftovers or have something in the fridge for breakfast and there's nothing. They wouldn't let us bring up a rollaway bed either for one of the kids because of fire hazards. Not super th... Read more
from Windsor, Colorado
Submitted on 11-07-2016
This hotel has wonderful memories for us so we returned four years later but we a bit disappointed from our last stay. It seems like the small things had slipped-in room robe had coffee stains, light in bathroom sounded like it had a short...but still enjoyed the Westin feel. Good in room coffee, free headphone in gym and the roof top pool is great. We only saw a handful of people eating at the Palm and wondered if offering some type of discount for those staying in the hotel would help.
from Wichita, Kansas
Submitted on 16-07-2016
This is a basic Westin hotel which I didn't feel was a very good value. It is very well located downtown which was very convenient but there is nothing special about the hotel. For the price, I felt it was not very good value. However, nothing wrong with the hotel....typical Westin with excellent room, bathroom and regular hotel amenities. The Starbucks on site was very convenient. Didn't try any food at the hotel....there's loads of places within walking distance. Parking is valet only a... Read more
from Seattle, Washington
Submitted on 18-07-2016
Stayed at this hotel for business. The front desk staff were all courteous and hospitable. The room was clean and the view was great. There's nothing really spectacular to note other than everything functioned and there was nothing negative about my stay. The location is within walking distance from everything and everywhere downtown Denver has to offer. I would stay here again.
from Denver, Colorado
Submitted on 20-07-2016
A nice hotel should not have a filthy sidewalk right outside the door -- you leave this place and find five feet away broken bottles, puke and filth -- why can't they clean this up? Rooms are fine location could be so much nicer if the staff worked on it -- Plus the lobby is kind of blah and it is hard to get a drink. Breakfast is kind of blah and you expect more from a Westin
from Calgary, Canada
Submitted on 21-07-2016
pretty much what you'd expect from a Westin - clean, quiet, with a very comfortable bed. I stayed for business, had a smooth check-in experience with very pleasant staff to greet me. It was close to everything I needed to get to downtown. SPG members get free wifi, but it's free to become an SPG member anyway. would stay again, for sure.
from Cleveland, Ohio
Submitted on 23-07-2016
Our group (coming to Denver via train, plane and car) needed a reconnoiter place for one night before heading further into Colorado. We were nicely surprised to find all three of our rooms available for early check-in. As expected, they were spacious and comfortable. The hotel is in the Tabor Center complex adjacent to the amazing 16th Street Mall. It's named for Horace Tabor, the 19th-century Silver King, whose Tabor Block, the first five-story building in Denver, once occupied the same space... Read more
from Colorado Springs, Colorado
Submitted on 25-07-2016
My husband surprised me with a day in Denver and a chance to lounge by a rooftop pool for my birthday. We arrived earlier than check in so our bags were kept by the staff while we were taken to the 4th floor with access to changing rooms, shower, lockers, workout area and pool and deck chairs. The pool was a bit smaller than I'd hoped (no laps here) but it was clean and cool on a hot day and outdoor pools in Colorado can be hard to find. Warning - Denver sun in July is very hot and even wearing ... Read more
from
Submitted on 25-07-2016
Went for a weekend away. The staff was very friendly from valet to management. I couldn't find my ID to save my life and Manager Sonya was so helpful. She walked us to valet and gave us a couple of drink tickets for my own mistake! Her upbeat personality and customer service blew me away. We are going back next week Month with our kids and are excited to enjoy the pool!
from Santa Cruz, California
Submitted on 26-07-2016
My husband and I were traveling for a wedding and had not been to Denver before. We loved exploring from this location. The hotel staff was super helpful and went out of their way to give us a great experience. We were able to rent a car from the concierge, have it delivered and then picked up without leaving the hotel. Our room looked out over the clock tower. The room was quiet and it was wonderful to enter the lobby with refreshing air after a hot afternoon exploring. Would definitely s... Read more
from Chicago, Illinois
Submitted on 29-07-2016
I have been to Denver for work before as I frequently travel but came here this time for vacation. First of all, the location is great. It is right near many shops, restaurants, and public transportation. We were able to get to many places in Denver via bus for this reason. Check in was wonderful. I was upgraded and decided to opt out of an upgrade to be able to check in early. The staff was very accommodating to that fact. Check in was very easy and I felt the staff really cared about some of... Read more
from Sydney, Australia
Submitted on 29-07-2016
Great Location! Staff was amazing and friendly. Isabel (concierge) was very helpful. Thank you so much for your recommendations. Room was clean and the bed was very comfortable. The housekeeping manager, Muthia, gave us extra water bottle for free. I became a member of SPG and she mentioned about the green choice program and we got extra points. She was very accommodating and attentive.
from
Submitted on 31-07-2016
The hotel itself was lovely, but rude, chain-smoking guests next door in an adjoining patio room just about ruined our stay. We mentioned this in our follow-up survey, and really, the hotel could not have handled it better. They were apologetic (it wasn't actually their fault) and offered us a free night's stay. We were very impressed and will definitely be back. (The pool is great and room was super comfortable.)
from Chattanooga TN
Submitted on 02-08-2016
This hotel is right on the 16th Street mall. Very convenient to shopping and dining. The staff was very polite and helpful. Doorman Greg went out of his way to help with getting us to Red Rocks for a concert. The rooms were spacious and comfortable. I would recommend this hotel.
from Moline, Illinois
Submitted on 02-08-2016
We recently visited our son in Denver and stayed at the Downtown Westin Hotel. Such a great location, nice size rooms, super clean, very nice staff--it has become our go-to hotel when visiting Denver!
from Miami, Florida
Submitted on 04-08-2016
I highly recommend this hotel for the awesome service and the to die for beds in the rooms. I have a king size bed and I feel like a total king. It's in a perfect locati ok no super centric and safe. Highly recommend.
from San Diego, California
Submitted on 05-08-2016
spent one night in this hotel during thanksgiving trip. the location is perfect. not too far from the Amtrak union station. however, the interior definitely needs some remodel job. our heater is not working. front desk sent mechanic to come over but the problem can not be solved. eventually we moved to another room and being offered a complimentary breakfast next morning. I hope this hotel can be remodel soon. I might consider to other hyatt, hilton hotels next time if the interior doesn't ... Read more
from
Submitted on 07-08-2016
The rooms were very clean, the staff gracious and attentive, and the facility is close to everything downtown Denver. The beds are extremely comfortable with a variety of pillows to satisfy about anyone's needs. There is a courtyard adjacent to the motel with outdoor games which is very family friendly. We thoroughly enjoyed our stay!
from Los Angeles, CA
Submitted on 08-08-2016
Walking distance to all downtown sights including Coors Field. Room was clean and well kept. Pillows were amazing. Great wifi. Something I noticed were the security measures across the property: lobby restrooms are only accessible with room key or key borrowed from front desk, and guests need to swipe their key to access room floors on the elevators. Oh...the Westin is a non-smoking property so you have to get creative.
from
Submitted on 09-08-2016
Not a bad hotel and the location is v. Good. Friendly staff . The room on the 18th floor was comfortable had an outdated bathroom. All the drawers had poor handles and difficult to open. Palm restaurant downstairs is very overpriced for the food provided .
from Seattle, Washington
Submitted on 09-08-2016
I booked - and paid the rate - with the expectation of a luxury hotel. Not worth it. While this hotel had the Westin service and linens, this hotel is ready for a remodel. The Westin has an outdoor pool which I was looking forward to - rare in downtown Denver. The pool is small - OK, a city hotel. But somewhere nearby is a giant noisy machine humming and grunting, not relaxing. Good location downtown. The rooms are OK, but showing wear. Most disappointing was the dingy bathroom. Tiles ... Read more
from Vancouver, British Columbia, Canada
Submitted on 10-08-2016
the hotel staff were great particularly the managers, front desk, porters, waitresses in the restaurant for breakfast = sara and lenora. the room we had on the 19th floor was amazing for the informal wedding reception after events we had with new friends, family, etc. the hotel was quite accommodating. breakfast was great and varied for the buffet. the pool and exercise room were just more than fine. we loved the location and the walkability of all the things to do in the area.
from
Submitted on 11-08-2016
Let me start by saying this is a beautiful hotel in a fabulous location. Attending wedding. Service is the issue. My reservation wrong and although corrected it was very late in the day before we could check in; at least an hour after posted check in. On day of wedding there was a bus taking guests leaving at 5:30 pm. At 4 room still not cleaned (needed towels and toiletries) Saw housekeeping staff on floor begged for the room to be cleaned or at least new toiletries. Didn't happen. Room clean... Read more
from Washington
Submitted on 13-08-2016
Our first trip to Denver for a national conference was made all the more enjoyable by our five-day stay at the Westin Denver Downtown. From the helpful assistance of the valet and bell captain through the knowledgeable assistance of the concierge and desk staff, we thoroughly enjoyed our stay.
from Brisbane, Australia
Submitted on 15-08-2016
Located just off the mall this hotel is handy to most things in downtown Denver. Lots of restaurants and bars nearby along with the hotels own options. Rooms are everything you'd expect from a quality hotel. We checked in as a group and they weren't ready for us so had to wait unfortunately. That aside everything met or exceeded expectations.
from Raleigh, North Carolina
Submitted on 15-08-2016
The Westin Downtown is a conveniently located hotel, meeting and conference center. There is valet parking, it is close to mass transit and is adjacent to the outdoor mall. There are no hotel shuttles from the airport, which is about 20 miles away. A cab ride is about $60 but the van shuttles from the airport are about $20. Rooms are spacious and appointed with the normal amenities. I selected the ‚??green program‚?? which fore goes any housekeeping. For that you can choose a $5 daily vouc... Read more
from Columbia, Missouri
Submitted on 17-08-2016
Stayed one night to experience downtown Denver. This hotel is located right in the downtown area. Took the train from the airport to Union Station which is only 0.4miles away. They did not have our room ready when arrived but they made sure we were accommodated properly while we waited. They have a great outdoor pool area. Will definitely recommend this hotel.
from
Submitted on 04-09-2016
Super clean! Great location! Parking is a bit expensive, cheapest option is to use their valet which is $40 per day. Most of the times you can do an early check in. At a walking distance from a bunch of restaurants and cool places! You can see the 16th st mall from the window.
from Austin, Texas
Submitted on 05-09-2016
Quick trip to Denver last week and had the pleasure of staying at the Westin Deontown Denver. From check-in to check-out it was a first class stay. The front desk staff were excellent, especially Natalie Yu! She went well above and beyond expectations by immediately making me feel welcome to Denver. I asked for dinner recommendations at check-in and she named a couple of spots but by the time I got settled into my room and decided to go out she had researched more restaurants. I had one of the b... Read more
from Middle Caicos
Submitted on 05-09-2016
I am an SPG member and will likely swear off the Westin after my horrible experiences this summer, topped off by the stay in Denver. We had our room cleaned and towels changed only once during our entire stay, and that was after night one, and that was after housekeeping barged into the room, then apologizing, stating that our room was on the "vacant dirty list." We must have disappears from all lists because despite calling the front desk 3 times yesterday to request housekeeping, linens, to... Read more
from Mitchell, South Dakota
Submitted on 06-09-2016
Came into town for a quick overnight trip and it could not have been more amazing. Everything is top notch. the rooms were HUGE. Location! Location! Location! A short walk from everything. We did the Denver MicroBrew Tour and it was a block away. Went to the Rockies game and it was a short walk. UnionStation is just down the street. and getting the car parked for 40 bucks a night is a bargain. Will certainly go here again. Get the Mountain View.....Trust me.
from Atlanta, Georgia
Submitted on 07-09-2016
This hotel is located in a great part of downtown. Walking distance to Union Station, Highlands, 16th St Mall, restaurants, attractions, etc! It's also in the part of the city where locals work and walk around, which gives you a more authentic feel for the city. We had a room on the 9th floor with a great bay window and a decent view of the city. The room itself was very spacious and relatively modern in terms of furniture and decor. The beds were heavenly - something I always look forward to... Read more
from Colorado Springs, Colorado
Submitted on 10-09-2016
My husband and I stayed one night at the Westin Downtown Denver. We knew we were going to be early for check-in, therefore we contacted the hotel by phone on the way into town. We were told that our reservation qualified for early check-in, so we were hopeful that we would get a room. Upon arrival to the hotel we were told that there weren't any rooms available at the time, but that one would be ready shortly after it was inspected. We were told a room would be available well before 1:30pm and t... Read more
from New York City, New York
Submitted on 12-09-2016
Hotel is located in the middle of the downtown area, close to the free Mall bus and all the restaurants and bars. Staff are all very friendly and helpful. The room was spotless, big, and comfortable. Nice selection of coffee and tea in room and the sound proof was nicely done. I will definitely come back to stay when I visit Denver next time.
from
Submitted on 13-09-2016
After a busy check in, we settled into our king size bed room at the patio level. Comfortable and clean, but the highlight for the Westin is its location on 16th Street Mall, with lots of good restaurants nearby and the free bus along the Mall to get anywhere downtown quickly.
from Lafayette, LA
Submitted on 16-09-2016
My second stay at this hotel - 8th floor room at the end of the hall - very quiet! The bathroom lighting is one of the best I have seen - bright and clear. The price was right for my 2 night stay and the location works well for me - a short 4 block walk and the new train zips you to be airport. The workout area is clean and all the machines I used were in working order. Comfortable bed and chairs. I will plan to stay there on my next trip.
from Port Charlotte, Florida
Submitted on 17-09-2016
STARWOOD: GOLD MARRIOTT: GOLD HILTON: SILVER MELIA: SILVER Denver is one of those cities I truly love, and gradually I am trying to explore it more and more. This trip I would have 2 nights in the city as I reviewed Virgin America's new nonstop service from San Francisco to Denver, which they do Three times daily. I arrived at the airport and the light rail to Downtown had just launched a month or so before. After exiting the airport just take the worlds longest escalators downward to the trai... Read more
from Seattle, Washington, United States
Submitted on 19-09-2016
The rooms and common spaces are clean and beautiful. I was most impressed with the staff. At check in, Eli got us quickly checked in and he and another gentleman made great recommendations for lunch. We had a couple other requests that Eli handled with care and efficiency. They were simply wonderful hosts and I hope to visit this hotel again. The coffee shop in the lower lobby has a limited Starbucks offering at reasonable prices, so that was very nice. The fourth floor sundeck was large and a f... Read more
from
Submitted on 19-09-2016
I live in Denver and I was having a birthday and I really wanted a pool day party. This was the place to do it. We booked 2 nights and it was superb from all angles. Had drinks in the lounge bar and invited a few friends. Felt elegant and not too sterile the way some hotel bars can feel. Then enjoyed some downtown adventure which is perfect since it's located in the heart of downtown Denver. The next day we invited about 30 people over the course of the day to join us for food and fun at the poo... Read more
from Midwest Usa
Submitted on 19-09-2016
I spent two nights at the Westin Downtown Denver in mid September. The location was very convenient to everything for my visit. I took the RTD train from the DEN airport to Union Station ($9 one way) and then had a 4 block walk to the hotel. Their is a free bus going up and down 16th street in the "Mall area" which is adjacent to the hotel so I could have taken that from Union Station. I arrived early for my reservation and the front desk staff was very accommodating by checking me in early.... Read more
from
Submitted on 21-09-2016
I am an SPG Gold member and have been such for many years. I find the Starwood program to be great for my business and family needs. The facilities generally support my needs, except the Westin Denver Downtown exercise facilities feel short of what one would expect for a quality hotel. Dumbbells were either missing or there was only one in the set (difficult doing curls with a 30lbs in one hand and 40lbs in the other). Does someone actually steals weights? The other equipment was either old... Read more
from Berwyn, Pennsylvania
Submitted on 25-09-2016
This is just another one of the wonderful Westin hotels that is in this chain. A couple of odd things, where check in is on the second floor. No big deal. On the first floor or I should say the lower lobby, there is a Starbucks. Very handy. The rooms are kind of small. But again, Typical nice Westin
from Rhode Island
Submitted on 27-09-2016
Spent three nights at this Westin on business...I suspect in a 'chosen to be cruddy' room since I hotwired it, but I still held out hope for it to be nice. I knew I might be in for it when I arrived and the room was warm and the mini-fridge was rattling, could hear the elevator, etc. I called the minifridge in to the front desk, and no one from the staff appeared in the 90 minutes before I exhaustedly fell asleep despite the noise. While I was trying to fix the issue myself, looked underneath... Read more
from Camden, Delaware
Submitted on 28-09-2016
The staff was great and went the extra mile to ensure your needs were met. Everyone was super friendly and the facility was clean. The pool area was a bit small but the gym was great. Had nice mountain views and the location was fantastic.
from Libertyville, Illinois
Submitted on 28-09-2016
The Westin Downtown Denver is in an excellent location overlooking the 16th Street Mall. There are several terrific dining options within walking distance from the hotel. Public transportation from Denver International Airport is easy. It's just a few blocks walk from Union Station, or you can take the free shuttle bus. The hotel was very clean, the staff was professional and courteous, and the room was comfortable.
from Arlington, Virginia
Submitted on 01-10-2016
I felt that this hotel hit the mark in service, courtesy, nice rooms, and a nice pool deck with mountain view. I enjoyed a big cozy bed, but the outside and hallway noise was distracting until nearly 11 pm or midnight.
from Beloit, Wisconsin
Submitted on 04-10-2016
I was out for a wedding at this hotel and ended up getting in on Wednesday instead of Thursday and they were able to put me in a different room for one night. The second day they called and alerted me my room was ready and I could get in it. I went downstairs to put a deposit down (bank took entire cost of rooms out) and get my keys. I went to go grab my bags so I could transfer to my new room and my key for the 1st room stopped working. I went back downstairs and they said yes, they reset at no... Read more
from CT
Submitted on 09-10-2016
The hotel is situated in the perfect location in downtown Denver. It is walking distance to everything you need. The hotel is unbelievably clean and updated. I was here for a conference and the service was excellent. The food was delicious and fresh. The pool and fitness room were also great. I had a room with a patio and a view of the Rockies. I was in heaven! I would highly recommend this hotel!
from
Submitted on 09-10-2016
When someone takes the time to help a customer or client feel safe in a strange city it means a great deal. The security measures used by the Westin were especially helpful to someone who has not traveled out of their home state in over twenty years. As an individual with short-term memory loss due to a medical condition I felt that Sheila and the other staff members of the Westin were exceptional in helping me get around easily. Thank you for all of the kind support by everyone working in th... Read more
from
Submitted on 10-10-2016
Overall a great Westin to stay at. The heck in was quick and I was upgraded which I always enjoy. Room service arrived within 15 minutes and the service was polite! I ordered the chicken sandwich which was nicely done. When I checked out the bellmen in the lobby was more then greatly to store my bags for the day.
from
Submitted on 10-10-2016
We arrived in Denver with absolutely no agenda in mind. We walked around downtown Denver looking at the different hotels. The Westin was our choice and I am so glad! We had an amazing experience! All of the staff were extremely friendly and helpful. We enjoyed the valets the most in that they offered great destination information. The hotel was beautiful, our view was amazing, the beds were comfortable . . . . and we were within walking distance of everything! Can not say enough good thin... Read more
from
Submitted on 11-10-2016
We loved our stay here! This hotel is in the middle of everything! Walking distance from restaurants, bars, Coors Field, Comedy Club etc. We literally walked everywhere. The concierge hooked us up big time and we explored all we could! Our room was very clean and cozy. We took full advantage of the room service which was excellent! And the bar and restaurant were perfect as well - Great taste and excellent service! All the staff ensured we had a blast while staying here! Will stay here again and... Read more
from Madison, Wisconsin
Submitted on 13-10-2016
I had a fairly bad experience at the Westin in August, 2016. The day I checked out, I left my Fitbit behind, it was plugged into the wall in my hotel room. About 2 hours later, at the airport, I realized and called the hotel. They checked my room - the Fitbit was already gone. Now, someone from housekeeping must have taken the Fitbit, and not accidentally. It was plugged into the wall - it's not like someone could sweep it up accidentally. And it was hours before check-in time, so nobody else ... Read more
from Burlington, United States
Submitted on 14-10-2016
Convenient location in downtown Denver with great amenities. Heavenly beds, thick towels, Starbuck's in the room, and extra outlets for the many devices we now seem to carry. The restaurant staff was amazingly considerate and helpful, kind even. Quiet room - great night's sleep. Thanks, Westin!!
from Windsor, Canada
Submitted on 14-10-2016
Luckily my company had booked us here for a week of training. The hotel is beautiful, with a great location. Loved the room and the view from my room. It was in a great location close to restaurants and shopping. I absolutely loved Denver and the Westin ! Lastly, the ability to have running shoes brought to my room was a bonus for working out !
from Taos, New Mexico
Submitted on 16-10-2016
This hotel continues to amaze me every time I go to Denver. Charming downtown hotel, perfect location near both shopping and excellent restaurant options. Wonderful, warm service throughout, beginning with my call for reservations - done directly with the hotel and not some call center. Five stars!!!
from Alexandria, Virginia
Submitted on 17-10-2016
So we arrive at 9 p.m. on a Saturday night. It's midnight our time. There are only king beds, no doubles. Really? Ok, so they say they're going to put a roll away bed in the room. Ok...cramped, but ok. We say we'd like to have a double as soon as one is available. We wait over an hour -- it's now one a.m. our time when the rollaway bed arrived. Point in the Westin's favor: it was really comfortable. In fact, the rollaway was so comfortable that when they never offered to switch us to a t... Read more
from Portland, OR
Submitted on 17-10-2016
This is a nice property and conveniently located. The rooms are very comfortable with a lot of space. The bed is comfortable and I like that there is room for a desk and two club chairs. It's a quick 10 minute walk (on a good day) from Union Station. You can take the light rail from the airport ($9 for a day pass) and 35 minutes later...Boom! You're downtown.
from Chicago, Illinois
Submitted on 21-10-2016
Stayed at this hotel for a quick getaway to see Denver. Check in: We arrived before check in time, so understandably our room wasn't ready. We were told that we would receive a text when it was ready, so we decided to explore Denver. After the check in time came and went without a text, we headed back to the hotel to find out our room was indeed ready. They were quite busy at front desk, but the line progressed decently. Room: The room was decent. Very standard. They provide the lovely tea s... Read more
from Salt Lake City, Utah
Submitted on 29-10-2016
This hotel is central to everything, which is huge if you're a tourist or here for business. It's 5 blocks from Union Station and only a few minutes walk to 16th Street Mall. The front desk receptionists are really nice and helpful, and the rooms are comfortable and spacious. We would definitely stay here again in the future. For the price, it's totally worth it.
from Littleton, Colorado
Submitted on 01-11-2016
From the moment we arrived, we were greeted with kindness and felt so welcome. Every employee we encountered was friendly, professional and polite. We had a 4 day conference here, with 140 people. Food and beverage service was presented nicely, great food (only thing I'd say wasn't good were the eggs at the breakfast buffet). Conference areas were well planned out and the rooftop pool is awesome! We watched the fireworks from the Broncos win at Mile High Stadium from there! I highly recom... Read more
from Las Vegas, Nevada
Submitted on 01-11-2016
Wow, stayed at the Westin Downtown Denver over the weekend and had an amazing stay! From arrival to departure the entire staff was very friendly and helpful. The room had a great view of the city and Union Station. The rooms were clean and the murphy bed came in handy and was very comfortable. I highly recommend this property and next time my goal will be to stay longer....
from Washington Dc, District Of Columbia
Submitted on 02-11-2016
Check in was super easy and our room was ready despite us arriving early. Room was clean and bright with the shades open. pitch dark with them closed. The beds and bedding were quite comfortable. Plenty of plugs and charging stations within the room. Bathroom well appointed with a nice shower. Good internet connectivity. Despite only four elevators in the building, I never had to wait long for one. The pool deck on the fourth floor is nice and offers a good view of the football stadium and... Read more
from Colorado Springs
Submitted on 02-11-2016
Stayed two nights while visiting. The Westin "Heavenly Beds" are awesome ... which led us to buy some for home! This property is nicely located, easy to access and has valet parking that is quick to take and return your vehicle. The lobby is on the second floor, so the entrance is not to some grand entryway. There is a well-stocked, and personality-staffed lobby bar. Regrettably, it closes at 11:00. A nice benefit of staying here is that the ground level floor houses The Palm Restaurant, a ... Read more
from Houston, Texas
Submitted on 03-11-2016
Arrived here after already being on the road for three weeks. There was no reservation in my name and the room block that I was supposed to be in never ever had my name on it. Uh oh! Turns out I was told the wrong hotel BUT the staff at the Westin found me a room for the night and took care of all billing issues. The room was quiet and comfortable and that heavenly bed was heavenly! Usual amenities you expect of this level of hotel. Good location. I would definitely stay here again.
from Byron Center, Michigan
Submitted on 06-11-2016
Very nice, clean and accommodating hotel right in central downtown. Rooms very nice and beds were super comfortable. With great restaurant and stores all within walking distance. Staff was helpful also.
from Durham, North Carolina
Submitted on 09-11-2016
We must have been put in a handicap accessible room because it was huge! We got it off Hotwire and could not have been happier. The view was good; the common areas were neat; the check-in lady was nice; the location was SUPER; the mirror in the bathroom was lit so well that I want one like it for home. We rode the 16th Street free bus at least a dozen times over the 3 nights we stayed. There are so many food choices nearby. I would definitely want to stay there again when we return.
from Morrison, Colorado
Submitted on 10-11-2016
Katie, Teresa and Miok are the best baristas in town! I have a Starbucks in my building and I will always go to see these hard working ladies for my coffee. Katerina has the best smile with the cutest dimples.
from Nagoya, Japan
Submitted on 10-11-2016
As a businessperson who each year (unfortunately?) spends more nights in hotels than at home with family, I think I am in a good position to evaluate the "hotel experience." Just last week I had one of my top five hotel experiences at The Westin Denver Downtown. Arriving in town on a morning flight, I was tired and in need of a shower and a good work space. Not only was I allowed to check in early, I was given a very comfortable suite on the top floor. Large desk to work. Amazing bathroom. Fanta... Read more
from
Submitted on 14-11-2016
Katie, Miok & Teresa are very welcoming and they make great Latte's. I will always go to see these hard working ladies for my coffee. I would strongly recommend to stop by when time permits!! Looking forward to see you soon!!
from Spotswood, New Jersey
Submitted on 15-11-2016
We stayed there overnight on October 13th. The hotel itself is clean and the front desk employees were wonderful. However upon returning home, when I was checking my credit card, I noticed a charge that was not authorized by us, nor did we have the said charge in our room. I called repeatedly and have yet to get a satisfactory answer. I was only able to speak to someone once and they have yet to return any of my other calls. It was an incidental charge, but it would be nice to have someone ... Read more
from San Francisco
Submitted on 16-11-2016
I have been staying at this hotel for the past 4 years when I come to town and the staff couldn't be nicer and more accommodating. The Hotel is great and the location is even better. I highly recommend this hotel if you visiting Denver. You wont be disappointed.
from Denver, Colorado
Submitted on 17-11-2016
I book many business guests here and attend numerous conferences and banquets -- The positive is the excellent and friendly staff at the coffee kiosk on the lower level next to the Palm -- they are efficient and do a great job -- nice selection of products -- just wish they were open later As to the hotel -- rooms are fine Why can't they clean up the filthy sidewalk outside and make it more inviting -- if someone pukes or breaks a bottle it takes these guys two or three days sometimes to clean... Read more
from
Submitted on 18-11-2016
Got a hotel for 1 night so that myself and a friend could enjoy downtown Denver. Called for a wine bottle opener and the concierge was very fast and attentive to our needs. However, there was not a microwave in our room and when I called to see if we could heat up some leftovers, I was told that it would be $15 for housekeeping to bring a microwave to our room as the hotel had no 'public use' microwave. Also, a $50 hold was put on my Visa until two days after check-out - this was never mentio... Read more
from Kings Park, New York
Submitted on 18-11-2016
Customer service was excellent from the minute I entered the hotel and at every touch point until I left. I was at the hotel for an offsite meeting. The meeting room was comfortable and the set up was good. Breakfast and lunch was served and the food was flavorful and well presented. The gym was roomy and seemingly had the right amount of equipment for the size of the hotel. My only feedback is on the blow dryer needs to be upgraded.
from Denver, Colorado
Submitted on 21-11-2016
Katie, Miok and Teresa were so nice, fast and friendly at the Westin's coffee shop!! They deserve a raise! Their service was fast, but spot on, the area was kept clean and it was a welcoming environment.
from
Submitted on 21-11-2016
Traveled to the Westin Downtown for a business conference. The hotel staff was amazing, customer service was their first priority. The proximity of the hotel was wonderful, caught the A-line train from the airport (30-45 min ride) then caught the free mall bus to downtown for a combined $9. Hotel is stunning, bed linens are expensive and comfortable, down and feather pillows. Very clean and upscale. Ideal for families, business, vacation. Tons of restaurants within walking distance and not to f... Read more
from Eagan, Minnesota
Submitted on 21-11-2016
I stayed at the Westin while attending a work conference. It was great to have the meeting rooms located in the same hotel as my stay. The logistics of the conference within the Westin were excellent, including the food that was served. My room was quite and clean. Very enjoyable experience.
from Lyndhurst, New Jersey
Submitted on 23-11-2016
I am in Denver often as the company i work for is based there; the location of the Westin is great. It is super convenient and close to my work, great restaurants, and shopping. It is also near Union Station and the free 16th Street Mall Bus.
from Los Angeles, California
Submitted on 25-11-2016
We are dog owners and came as a family of 15 for a short regroup before all heading in different directions. We had a great time and the staff has been amazing and helpful! 15 people is a lot to coordinate but we had no problem with entertainment for adults and 8 kids as well as options for eating! The staff was very knowledgable what was kid/family friendly as well as open over thanksgiving holiday! The hotel is right downtown so easy to get around and lots to do! Our families personal favorite... Read more
from Denver, Colorado
Submitted on 28-11-2016
I am a frequent SPG Platinum member of this Hotel. I get the same room that works for me. Front desk staff is always smiling, and is helpful. The room that I get, is very quite, plenty of space to work in. The bedding is always fresh, and is a pleasure to sleep on. The bathroom is always very clean, and towels are fresh. This Hotel is located near RTD light rail, and the free RTD 16th Street Mall Bus takes you within a 1/2 mile of the Hotel. Do yourself a favor and take RTD, dump the car, y... Read more
from
Submitted on 29-11-2016
We stayed here for our first night in Denver while on our honeymoon. They upgraded our room for free and we had an amazing view of the city with the mountains in the background. Many places you can walk to nearby for dinner and drinks.
from Paris, France
Submitted on 30-11-2016
The hotel was very nice and professional throughout our workshop. The snacks and beverages provided were excellent and staff was courteous and available right away. The hotel rooms were very clean and comfortable.
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