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Quality Inn & Suites Denver Stapleton

Denver, CO, US (DEN)

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Based on 600 reviews
Room & Rates

Standard Room, 1 King Bed

1 king bed
400 sq feet (37 sq meters)

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Suite, 2 Bedrooms

1 king and 1 sofa bed
700 sq feet (65 sq meters)

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

2 double beds
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 queen beds
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds, Non Smoking, Balcony

2 double beds
Features a private patio

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking, Balcony

1 king bed
Features a private patio

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Balcony

2 queen beds
Features a private patio

Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 queen bed
Entertainment - Free WiFi, LCD TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi and wired Internet access, LCD TV
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Accessible, Bathtub

2 queen beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 queen beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking, wheelchair accessible
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Standard Room, 1 King Bed, Non Smoking, Balcony

1 king bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 king bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

1 queen bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds, Non Smoking, Balcony

2 double beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Double Beds, Refrigerator & Microwave

2 double beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Accessible, Bathtub

2 queen beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Hide room details

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 queen beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Balcony

2 queen beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 queen beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Suite, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

1 king bed
Layout - Separate living room
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Sofa bed, free local calls, and safe; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

2 queen beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

2 double beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
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Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony

2 queen beds
Features a private balcony

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Need to Know - No rollaway/extra beds available
Non-Smoking
Hide room details
Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

1 king bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; rollaway/extra beds and free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
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Standard Double Room, 2 Double Beds

2 double beds
400-sq-foot (37-sq-meter) room with city views

Entertainment - Free WiFi, 32-inch flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
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Standard Room, 2 Queen Beds

2 queen beds
400 sq feet (37 sq meters)

Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, microwave, and coffee/tea maker
Sleep - Pillowtop bed
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, safe, and iron/ironing board; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Hide room details
Quality Inn & Suites Denver Stapleton
3737 Quebec Street, Denver, CO US 80207

Rooms
Make yourself at home in one of the 139 air-conditioned rooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Grab a bite from a grocery/convenience store serving guests of Quality Inn & Suites Denver Stapleton.

Business, Other Amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

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Know Before You Go

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Dry Cleaning Service
  • Elevator / Lift
  • Free Breakfast
  • Free Local Calls
  • Gift Shop on Property
  • Laundry Services/Laundry Facility
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Shopping
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 600 reviews
from
Submitted on 19-05-2016
We had a few issues when we first got to this hotel. We had problems with the room we booked, the room itself, the fees that were applied, and also would not call this hotel "pet friendly". They give you a whole list of rules for you and your pets to follow and have nowhere to let them go to the bathroom. We had to walk to neighbouring hotels to let our dogs pee. However, after talking to the manager about the things we had experienced while being here, she was very helpful and apologetic and ... Read more
from
Submitted on 20-05-2016
We stayed here for two nights and it's a pretty good room. Some things could have been changed. Our shower curtain was kinda dirty and the bathroom door had a hole in it. Air conditioner was like barley stuck to the wall and it was really loud. The staff is really friendly though and the breakfast was amazing. I would stay here again.
from ny
Submitted on 21-05-2016
We stayed at this hotel during our cross country drive. The hotel was clean, reasonably priced, but quite dated. The air conditioner stopped working in our room, but was attended to quickly. The breakfast was fineThe staff was nice, but the actual facility felt rundown, (old furniture, chipped paint.)
from Rome, Italy
Submitted on 24-05-2016
I was there only one night but I do not find a good quality/price ratio compared to other hotels in the US with the same proposed quality. Hot breakfast is only hot caffe or water. Room are not soundproof and you can hear the noise of the next room. Room cleaning is acceptable
from Southern Cali
Submitted on 24-05-2016
I tried this hotel again, the first time it was a Best Western and my complaint back then was that it had an awful smell of mexican food come through around 2am and lasted through the night. This time the mexican restaurant is no longer there BUT I had the smell of smoke coming through the vents. This means the vent system in this hotel is awful. BUT I was told that they are planning on getting a new vent system and if this is the case I will definitely stay here over the other hotels on Quebec.... Read more
from Exeter, United Kingdom
Submitted on 05-06-2016
The biggest issue we had with our booking was that the hotel has withdrawn the free shuttle bus from the airport, but didn't think to tell me this in advance. We therefore wasted the best part of an hour trying to find out how to get this non existent shuttle. The telephone number on my booking.com booking also did not work so couldn't contact them for advice Had to get a $45 taxi to the airport and back and when arriving at the hotel we were told they had recently bought the hotel from previou... Read more
from
Submitted on 16-06-2016
Chose this hotel based on location near airport for an early flight and was pleasantly surprised by the room size, amenities and friendly/helpful staff. Spent the evening around the pool and hot tub - looks like it was recently remodeled. The room was a queen double with the capacity to sleep 6 but the room didn't have a hide a bed in it when checking in so they brought us a rollaway for our 5th member of our family to sleep. The room was large and it looked newly remodeled with only a room d... Read more
from Atlantis, Florida
Submitted on 17-06-2016
Not a 5 star hotel by any means, but it doesn't claim to be. Breakfast was good. Everything else was about average. A great price for the location. The staff was friendly and helpful. The rooms could use some updating.
from Gallup, New Mexico
Submitted on 24-06-2016
Myself and an associate stayed at this hotel for business for a few days. My associate wanted to swim but the pool was out of order. I used the fitness room but the elliptical fitness equipment was broken (Clearly had been that way for a while showing damage in the floor from the rails coming off and the joint broken on the unit). No free weights in fitness room but older cable system was operative. The elevators are extremely small requiring multiple waits while people load. This was a pai... Read more
from
Submitted on 25-06-2016
Common use and guest interior accommodations are dark, dated and jail like. Guest bathroom required removal of old stained caulk, painting and new floor finishes. Non-smoking guest room had smoke odor. Guest room entry door locks required update or replacement; several attempts to swipe and unlatch were unsuccessful. Guest room carpeting was worn and stained. Guest room bedding sheets were clean but stained. Guest room paint chips everywhere. Front desk staff required training up in cus... Read more
from Lethbridge, Canada
Submitted on 29-06-2016
All of the following statements apply to our guest room.: - threadbare carpeting in the room that wasn't vacuumed prior to our checking in nor during our stay. -stained upholstery; chipped/worn furniture, walls, and fixtures. - sagging and creaking bed. - door doesn't close properly, causing it to rattle everytime another door opens and closes. - walls are stained and in desperate need of painting. All in all, maintenance neglect and shoddy housekeeping are in evidence everywhere. Had not al... Read more
from Arlington, Texas
Submitted on 30-06-2016
This may be a perfectly normal place by day, but we arrived late and left early. As we arrived, we rode up the elevator with a girl who seemed to be visiting someone she did not know. It was sketchy. When we arrived in our room, last room at the end of the hall, the safety latch had three screws all of which were loosened and extending more than a quarter of an inch. It took three calls to the front desk at 10pm, 1045pm, and 1230 am before a gentleman in what looked like a mechanic's uniform a... Read more
from Bangalore
Submitted on 02-07-2016
Downtown hotels in Denver are too expensive. This hotel price was reasonable. Hotel/room is dated. But it is maintained clean. Free breakfast buffet was okay. But could be better. Check-in was smooth. Front desk folks were friendly. Nice to have shopping center/eat places nearby. There is a railway station, a mile away, if you want to avoid driving/parking in downtown.
from
Submitted on 05-07-2016
We just needed a place to sleep for a night so the hotel was functionally what we need. The room was larger than we are used to and it was a little cheaper than hotels in the area. It took a while to check in and check out, the staff did not seem to have a sense of urgency and the breakfast was average or a little below average. They did have a good waffle maker and batter. The decor was a little dated.
from Fargo, North Dakota
Submitted on 06-07-2016
They made a mistake then lied about it. Multiple calls and visits to the front desk.They would not give us another room to correct their mistake. They offered linens so we could sleep on the floor! Had to argue to get a refund but we finally got it and at 11 pm we left for a better place. We have about 2400 people in our group that will be traveling to Denver alot over the next several years you can bet we will choose a different place to stay.
from Chaska, Minnesota
Submitted on 08-07-2016
Room was most comfortable. Good shower and bed. Breakfast was good, yet sort of out of the way. The staff was very lackadaisical. Arrived at 2:50 and could not check in till 3:00. No smiles and folks seemed stressed. Quebec is a very busy street. Neighborhood behind didn't seem to fit. Close to shopping. Overall not bad, but consider what you'd want.
from Albuquerque, New Mexico
Submitted on 11-07-2016
My res @ another hotel was lost. Denver had several events this night and no rooms! Found this place after hrs looking. Rate was about $400. ( Can u say gouge? ). Now let's be honest, in most cases a room rate like this would mean you are staying at a pretty nice, full service hotel. Not in this case. This is taking advantage of the consumer in the worst way, and for a terribly sub-par product. The room was dirty with toenail clippings on the floor. ( Right between the beds where had someone vac... Read more
from
Submitted on 15-07-2016
My issue with this hotel began last week when I booked the hotel specifically because "Free Airport Shuttle" was advertised on Trip Advisor. After booking the online special no refunds deal I called the hotel to ask where the shuttle picks up and was informed that there is no shuttle. After hours of trying to get in touch with someone I finally was able to talk to Ashley the manager. I asked for a refund and was told no. She said that it was Trip Advisors fault that it says free shuttle and the ... Read more
from Bethesda, Maryland
Submitted on 17-07-2016
Not well maintained. Noisy rooms. Ours was literally across the hall from the breakfast room. Clock was wrong. Refrigerator unplugged. Not so hard for housekeeping to make sure those things are in working order. Check-in at 3p. Arrived for soccer tourney at 1:30 - needed to change; NOPE, check-in is at 3. Rude man working the front desk. Next couple comes up to check in - at 1:55. Ok! Did not bother to let others waiting that it was ok to check-in "early". Breakfast - boring. Ppl showed up... Read more
from
Submitted on 20-07-2016
Rooms are nice (for Quality inn) however, the staff was the most inconsiderate I have ever seen. Never ever, I mean, never ever complain about your manager and staff in front of guests. This site is in dire need of a leader and training.
from
Submitted on 21-07-2016
My usual go to for hotel brands is Hilton. However, this was a friends trip and we were looking for economy as well as comfort. I read the reviews of this Quality Inn and it convinced me that it would be a good choice. I was right. I had a king single room on the third floor right by the ice machine. If you are sensitive to noise you might want to request a room in the teens like 315 or something. I was in room 302. But I didn't mind the ice machine noise too much and I loved the convenience of ... Read more
from
Submitted on 29-07-2016
At first arrival, we were unapologetically put off to a later check-in. When we came back in the evening, we were assigned room 307, for two queen beds. In actuality, it was a queen and a full and when I tried to call the front desk, the phone was unplugged and the jack didn't fit the phone! Furthermore, the carpet was stained. We were moved to room 445, which was much better, with a small balcony. We ignored the rumpled carpet, the paint that wasn't fully applied and the blue splatter stains ... Read more
from Everywhere
Submitted on 31-07-2016
The place is old, I mean old. My room was very small, it had the old style air conditioner that was actually broken. The view is of a parking lot. The front desk customer service agent, Misty I believe her name was was not customer service friendly at all. I had a problem with my booking that I booked on Priceline and instead of trying to help me resolve the problem to my satisfaction, or going to management asking them to intervene, she just copped an attitude about the fact I booked through a ... Read more
from Curacao
Submitted on 01-08-2016
This hotel is overpriced, unkept and the worst part is the front desk staff are incredibly unprofessional and rude. They act as if you should be thankful to be staying there and anything you ask for is putting them out. Take some advice, there are plenty of other hotels within 1 mile of this place that want your business, stay at one of them.
from Sioux Falls, South Dakota
Submitted on 03-08-2016
I booked an express deal for a 3 star on Priceline and this is the hotel it booked me at. The first impression of this property is that "this needs some work". The parking area in general and people loitering were concerning so I was on immediate alert. The first desk clerk I saw was not doing anything but she referred me to an individual at the other counter. Check in was slow but she was friendly enough and gave me all the pertinent hotel info like breakfast, fitness center location etc. ... Read more
from Rotterdam, Holland
Submitted on 09-08-2016
This hotel is certainly not terrible, but needs massive renovation. The rooms, and the bathrooms in particular, really show their age. Being from Europe, we were aware of the fact that most American hotels use carpet in the rooms, however, the carpet in this hotel was not clean at all, smelt unpleasant and had dirty spots on it. The same can be said about the curtains. I am suffering from asthma and it got worse after staying in the hotel room. It would already be a huge improvement if the hotel... Read more
from Manhattan Beach, California
Submitted on 09-08-2016
Was going to stay for 6 nights beginning July 11, 2016. Chose this supposedly 3 star hotel and based upon website and it looked OK. Upon arrival was very unimpressed with Lobby and lack of amenities. Opened the door of the room to reveal holes in the wall and very old used furniture. View out the window was a dumpster! Went down to front desk and asked about changing rooms. The next room was not much better. We walked down the street and picked another hotel, came back at 4:30pm to state ... Read more
from Miami
Submitted on 13-08-2016
I booked this hotel through the Hotwire "opaque" program and therefore only learned what hotel I am getting after payment. I needed a hotel for an overnight after arriving from Miami after midnight. Not ideal for this type of stay as this hotel is too far outside the airport without a shuttle. It was a $ 40 Cab ride from the airport. As previous reviews state, the hotel is in need of renovation. Ownership invested in renovating the lobby area, which fully met my expectation for a Quality Inn. I ... Read more
from Lawrence, Kansas
Submitted on 17-08-2016
My family was going to stay at this hotel for 4 nights. Upon arrival we realized that the lobby is very small. The pictures on the website make it look large and nice. This is not the case. Our room was supposed to be a double queen and when we went in we realized that the beds are only a full size. A very small full! The room was incredibly tiny and there wasn't room to put my sons pack n play up. We went to see if they had any king size beds available which they did not, and they acted flabber... Read more
from Onalaska, Wisconsin
Submitted on 17-08-2016
I arrived to the hotel at 5:50pm after 13hrs of driving, and immediately went to check in. After providing my ID and CC, the front desk agent informs me I had no reservation. I told her that was impossible, since I had the confirmation in front of me from Priceline. She informs me I will need to contact Priceline. Being a former hotel general manager myself, I ask her how this could be. When you book a room (whether 3rd party or through the hotel chains website) the reservation is sent to the CR... Read more
from Corinth, Texas
Submitted on 17-08-2016
I tried to check in at 10am to my reserved room, but the desk clerk said the room wasn't ready. She took my cell number and said she would call me when the room was ready. It was going to be around 3pm. No call and I couldn't check in until 8pm. When I tried to check in a different clerk said they had over booked the hotel and it would be just a minute to have the manager free up a room on the system. I was starting to get pissed. After 15 minutes I got the room. Basically the room was fine. I... Read more
from Marble Falls, Texas
Submitted on 19-08-2016
Stayed 4 nights. Room was nice & clean. Bathroom has a bit of mildew problem that should be addressed. Good breakfast every morning. Maid service needs to be addressed #1 Needs to ALWAYS knock on door before entering room. #2 If guest uses coffee, toiletries, etc. they should be replaced daily without guest having to ask.
from Rochester, Minnesota
Submitted on 22-08-2016
My husband booked a night at this hotel without looking at reviews. We never would have stayed here if I had seen the reviews. The lobby is very deceiving. It looks like it is going to be a nice hotel despite being old. Cookies in the lobby were a bonus. Then we got to our room. Walked in to find a random screw laying on the floor inside the door. There was tissue crammed into the peephole in the door. In between the furniture holding the frig and microwave and the dresser was a bottle of so... Read more
from Spokane, WA
Submitted on 24-08-2016
Found a $3 charge on our bill for an in-room safe. We weren't told about it and didn't ask for it. Desk clerk didn't know how to remove the charge- needed the manager. Then there was the crappy TV reception, key cards that didn't work and a wad of hair in the shower (see pic). And it's expensive! On the plus side, the bed was very comfortable, the shower was powerful and very nice, and the staff were very pleasant. But still...
from Texas
Submitted on 11-09-2016
Recently stayed here for 3 nights and although it wasn't horrible, it wasn't somewhere I will ever stay again. The lobby makes the rest of the hotel look promising but the rooms need some work. The room we had was clean but everything inside was worn and needs to be replaced. The furniture was "repaired" with colored tape, the chairs were cracking after years of use, and the bedding showed many loose threads. The TV screen had some small cracks that affected the picture. We had a room with wh... Read more
from Denver, Colorado
Submitted on 14-09-2016
The hotel took 1 hour to check in due to computer problems after driving 4 hours and having to get up early this was not very convenient. The room the outlets by the desk and light on desk didn't work. The carpet was very dirty in the room, i would have rather have the hallway carpet. The staff was very nice however they all seemed very disconnected with several issues and no one seemed to know what was going on. I wouldn't stay there again, I think it's better to spend a little more mone... Read more
from
Submitted on 21-09-2016
Front desk people are less than amicable. Matter of fact rude. Untrustworthy. I went to Denver, Colorado for an ISTE conference in June of 2016. I used Booking.com to assist me with lodging. Initially I placed the reservation for 2 rooms with king beds on January 6, 2016. After that I had tried to change the reservation through Booking.com and Quality Inn and Suites to 2 double rooms with 2 double beds instead of the 2 rooms with king beds. As I was waiting for a confirmation of the requested ch... Read more
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