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Holiday Inn Denver East - Stapleton

Denver, CO, US (DEN)

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Based on 704 reviews
Room & Rates
Meeting Facility

2 Double Beds Nonsmoking

2 double beds with premium bedding. Sofa bed. Balcony. Desk. TV with cable channels and pay movies. Complimentary wireless Internet access. Complimentary weekday newspapers. Hair dryer. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.
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King Executive Nonsmoking

1 king bed with premium bedding. Sofa bed. Balcony. Desk. TV with cable channels and pay movies. Complimentary wireless Internet access. Complimentary weekday newspapers. Hair dryer. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.
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King View Nonsmoking

1 king bed with premium bedding. Sofa bed. Balcony. Desk. TV with cable service. Pay movies. Complimentary wireless Internet access. Multi-line phone. Speakerphone. Voice mail. Clock radio. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Air conditioning.
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One King Bed Non-Smoking Accessible

1 king bed with premium bedding. Sofa bed. Balcony. Desk. TV with cable channels and pay movies. Complimentary wireless Internet access. Complimentary weekday newspapers. Hair dryer. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.
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One King Bed Non-Smoking Accessible

1 king bed with premium bedding. Sofa bed. Balcony. Desk. TV with cable service. Pay movies. Complimentary wireless Internet access. Multi-line phone. Speakerphone. Voice mail. Clock radio. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Air conditioning.
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One Queen Bed Nonsmoking

1 queen bed with premium bedding. Sofa bed. Balcony. Desk. TV with cable channels and pay movies. Complimentary wireless Internet access. Complimentary weekday newspapers. Hair dryer. Clock radio and iron/ironing board. Air conditioning. Non-Smoking.
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Standard room

1 bed with premium bedding. Sofa bed. Balcony. Desk. Cable television service. Pay movies. Complimentary wireless Internet access. Multi-line phone. Speakerphone. Voice mail. Clock radio. Coffee/tea maker. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Air conditioning.
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Holiday Inn Denver East - Stapleton
3333 Quebec St. , Denver, CO US 80207

Hotel Features.
Holiday Inn Denver East - Stapleton features a restaurant and a bar/lounge. Room service is available during limited hours. The hotel serves buffet breakfasts (surcharges apply). Recreational amenities include an outdoor pool and a fitness facility. Spa amenities include massage/treatment rooms and facials. Complimentary wireless Internet access is available in public areas. This Denver property has 292 square meters of event space consisting of banquet facilities and conference/meeting rooms. The property has a complimentary airport shuttle at scheduled times. Business services and concierge services are available. Self parking is complimentary. Additional property amenities include multilingual staff, gift shops/newsstands, and express check-out.

300 air-conditioned guestrooms at Holiday Inn Denver East - Stapleton feature coffee/tea makers and complimentary weekday newspapers. All accommodations have balconies. Beds come with premium bedding. Furnishings include desks and sofa beds. Bathrooms feature hair dryers. Wireless Internet access is complimentary. Guestrooms offer multi-line phones with voice mail. Televisions have cable channels and pay movies. Also included are windows that open and irons/ironing boards. Guests may request wake-up calls.


Notifications and Fees:

  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.



The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 25 per day
  • Buffet breakfast fee: USD 11.95 per person (approximately)
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Based on 704 reviews
from Toronto, Canada
Submitted on 17-05-2016
On a recent business trip to Denver I stayed at this Holiday Inn location. As a regular business user of Holiday Inn I am usually pleased with the standard of accommodation but in this instance I was disappointed with the room quality. Rooms were old in their decor and needed some updating especially the bathrooms and was also supplied with a towel with holes. On the positive side the quality of the breakfast at an extra cost, was of a decent standard although service was quite slow.
from Boise, Idaho
Submitted on 19-05-2016
Convient location just off I-70 and a 15 minute drive to downtown. I arrived late at night and the staff was chipper and friendly. My room was clean and updated. I LOVED the fresh fruit water in the lobby. Only reason I'm not giving it a 5 is that the balcony door didn't seemed sealed as I could hear the noise of Quebec St. However, it wasn't noise enough to keep me up.
from Clifton
Submitted on 19-05-2016
Nice clean Hotel friendly staff. Upgraded our room to a King and gave 4 free drink coupons had a great time and even gave us a room facing the city. And plus there are too good restaurants right downstairs
from Albuquerque, New Mexico
Submitted on 19-05-2016
I have stayed at this hotel several times. I noticed a difference this time that disappointed me. The staff usually is competent and fun. This time, they were competent. Little things like the newspaper delivered to the door didn't happen. Nor did my bill at the end of my stay. This got me looking at other things. Like the tiny bathroom with no room for toiletries. Like the stains on the only chair in the room. I had a French Onion Soup the first night that I couldn't eat. It had no o... Read more
Submitted on 25-05-2016
Thank you Megan for the chance to give to the Give kids the world drive your team (hotel) is sponsoring, it gave me a chance to give to a great cause, also would like to thank David and Phillipl, I had a great lunch good teamwork. Also that was way too much ice cream.
Submitted on 31-05-2016
Wanted to thank Jessica T. and Yasmine G for great customer service at the Front Desk. I came to Denver with just my 2 children ages 4 and 7. I didn't want to lug car seats around, so I picked this Hotel because they have a free shuttle to and from the airport AND they have shuttle that takes you within 3 miles of the hotel. So we called the front desk and let them know we needed a ride to the zoo and we called them when we needed to be picked up!!! SO CONVENIENT!!! Did the same for the Natu... Read more
from Scottsbluff, Nebraska
Submitted on 05-06-2016
When we first arrived, Shawna made sure we got the special hospital rate without us even asking. She was very friendly and asked if there was anything she could do to make our stay more comfortable. I said that we just wanted to make sure there was enough coffee in our room. By the time we got to our room, there was already a package with extra coffee in our room! A very nice surprise! Later in the evening, Nick from the front desk sent us some cards for complimentary breakfasts at the restauran... Read more
from Carlisle, Pennsylvania
Submitted on 05-06-2016
My boyfriend and I stayed here for three nights while we were in the area for his college graduation. I picked it because it was roughly five miles from the city center without having to pay for the price of a hotel in the middle of downtown. I wish I had done my research first... Five miles from city center doesn't sound terrible, but it actually took 20-40 minutes to get into downtown because of traffic. The hotel was beautiful on the inside when we entered the lobby. It was one of those ope... Read more
Submitted on 06-06-2016
Location is great. Lots of food and entertainment nearby. Hotel itself is a bit dated - looks like they updated the lobby but not the rooms however, it is very clean. Staff is very friendly. We had issues with our key card entry and they were ver apologetic every time (they JUST got a new system so they are still figuring it all out). Also, they have a nice parking garage free to hotel guests. A few complaints: - The room temperatures are impossible to keep constant. You sent the air to 70 degr... Read more
from Central Coast NSW
Submitted on 08-06-2016
We stayed 2 nights at the Holiday Inn mainly due to price and location, we didnt have a reservation just walked in and luckily got the 10th floor facing the mountains with a lovely view. The room was spacious clean and tidy, coffee machine and microwave and fridge. We were also comped our breakfast and first rounds at the bar. Its close by to a few shopping centers and not far from the CBD so was good for us to explore Denver for a few days. Shower was ok-ish and bathroom clean. Staff were frien... Read more
from Boston, Massachusetts
Submitted on 16-06-2016
The hotel has an updated lobby with courteous and helpful staff. The rooms seem slightly outdated but are clean and quiet. They are not large rooms but do offer a balcony. Would be a good hotel if just passing through Denver. Our room was booked through hotel tonight. I called twice to ensure the room would have two queen beds once the booking was made. Unfortunately upon arrival we had been assigned to a one bed room on a night the hotel was booked solid. The on site manager Brie went above ... Read more
Submitted on 16-06-2016
Like my title says, this hotel Has seen better days. Probably when the Stapleton Airport was across the street. The best thing about this place was the staff. Front desk + restaurant staff were fantastic, fast, and friendly. I was given a drink coupon for my room not being ready on time. Each room had a balcony, my view was so amazing I wish there had been furniture on the patio. The furniture in the room was the worst part. It was dated and in fairly poor condition. There were also stains ... Read more
from Minnesota
Submitted on 19-06-2016
Front desk staff seemed to view my arrival as an annoying inconvenience. There are a few minor flaws with this property, but all of them could have been overlooked if the staff had been more hospitable. I would not recommend this hotel. There are other, better options available.
from Orlando, Florida
Submitted on 21-06-2016
Very clean and convenient to downtown. Lobby is attractive and enviting. I do want to mention the two young ladies at check in. Alejandra and Keyairah. These ladies went ut of their way to make sure my family was comfortable and happy. I was asked if I wanted an pull out for my child before I asked. They helped us with wheelchair issues and made sure I knew about the airport shuttle( loved that!) Will stay again,
from Sacramento, California
Submitted on 21-06-2016
The front desk attendant was super nice and helpful. She even gave us complimentary breakfast buffet and drink tickets. We were on the 11th floor and the view was spectacular. The room was clean and quiet. We had a problem with our smoke detector which was fixed promptly. The location is great -we took an uber into downtown which was only 20 minutes away. I would definitely recommend this hotel and come back again!
from Vero Beach, Florida
Submitted on 23-06-2016
Room had spectacular view of snow-capped mountains,chair on patio would have been helpful.Breakfast buffet was more than adequate as well as my burger at night.As week progressed, had.fewer towels,sink area not cleaned. Reported twice I had ants in bathroom on 10th floor, following water line.It became humorous when checking out, I had one in my handbag which I killed and left on counter for fellow and girl to keep as proof and dispose of. Hotel needs public computer(2) and a printer that work. ... Read more
Submitted on 25-06-2016
Not only is this a beautiful property with friendly staff, the free shuttle service has been a huge help since the moment I arrived. Ron is amazing!! Not only did he arrive on time, he was exceptionally friendly and offered lots of great advice about the city and where to go. Ron took the time to listen to my interests and helped me get onto the train to make my way downtown for my first Denver, CO experience! Highly recommend this hotel!
from Knoxville, Tennessee
Submitted on 30-06-2016
Rooms were pretty clean but dated. While at the desk checking in, two people returned keys noting that someone else was already occupying the room. Room service never answered the phone on one occasion, but on another occasion the service and food was very good. Charges were made to my credit card that the front to desk could not explain and the manager did not return my call to determine the problem for my entire 5 day visit that included multiple messages left at the front tesk. He did fin... Read more
from Darien, Illinois
Submitted on 04-07-2016
We drove from Chicago to Denver with out making hotel reservations because we weren't sure if we would make the entire drive. When we were about 2 hours outside of Denver we started looking for hotels. We were only going to be here for 2 night so we weren't looking for anything fancy. We found a last minute deal for the holiday inn for $118/night which was better than the average hotel of $139. We read the reviews and decided to go for it. The room was clean and met our needs. It was nice the ho... Read more
from Laveen, Arizona
Submitted on 05-07-2016
This review is for my ex-wife and daughter who stayed at the hotel last week during the Colorado Sparkler tournament: First night my daughter stayed in a room with another family. Upon waking up they found numerous bites on their bodies and when they checked the beds they found bed bugs. The hotel did all they could to make the situation right, including heat treating clothing items and sending other clothing out to be professionally cleaned. When my daughter's clothes were returned from the ... Read more
Submitted on 05-07-2016
I was treated with the upmost generosity. Definitely will recommend this place to anyone who enjoys the small things. Whether it be the close by free hotel shuttles or the tasty food served in the Spurr restaurant.
Submitted on 05-07-2016
Great experience for first time in Denver, will stay here again. Yasmine at the front desk is amazing, very helpful, very sweet, lots of fun. At the Spur, really enjoyed talking with Heidi (manager) Frank (bartender) and Daniel (server). Made the dining and drinking experience very fun and recommended a lot of fun things to do in town. Some of the best hotel staff I've come across and believe me I've traveled a lot. 10/10 highly recommend!
from Froland Municipality, Norway
Submitted on 06-07-2016
This I can recommend, people were nice, rooms clean and ok bathrooms! We were only there for one night but slept well in a clean room. Only thing I did not like was the small freezer compartment. We had more stuff to freeze :-P I don't have much more to say! Just nice and if you need to sleep over it's really nice:-)
from Jamestown, North Dakota
Submitted on 06-07-2016
Not sure how to describe this stay. Room was musty smelling. I asked the housekeeper for some air freshener. Found out it has New Management. I didn't have trouble with my reservation, but the others I was with did. Some didn't get into their rooms until 9 or 10 pm. The biggest compliant was the wifi. The wifi would go in and out all day. NOT good.
from Hartford, Connecticut
Submitted on 07-07-2016
For the money, I wasn't impressed. The rooms were small and the mattress worn. Concierge also seemed to be on his cell phone. Breakfast was NOT included. Value for the money wasn't there. The one thing to look forward to was the flavored water in the lobby.
from Minneapolis, Minnesota
Submitted on 09-07-2016
We were there during the July 4th weekend of 2016. Nice and clean room for an average price. Would recommend to anybody. They had breakfast buffet in the morning although it's not complementary. Good place to stay!
from Ranchester, Wyoming
Submitted on 14-07-2016
We booked this hotel for our family (husband and myself, two boys 5 &6 and our dog) because it was close to the zoo and provided a shuttle to and from. The room was nice and clean nothing fancy, the balcony was a nice feature but there were no chairs out there and the only one in the room was quite bulky and uncomfortable for patio sitting. The walls are thick and we never did hear another neighbor through the walls our 2 days there. The staff was friendly and helpful and the shuttle drive was g... Read more
Submitted on 15-07-2016
I had a wonderful stay at the Holiday Inn, from check in the Front Desk Manager named Lou and Group Sales Person Michelle to check me in. Both were courteous and helpful. Had breakfast in the lobby Enrique and Ismael were my servers on separate days both were very friendly and were attentive to customers needs. David and Heidi in the Lobby Bar were so kind to me each day when I went each day during my stay to get a drink before heading to the pool. And Front Desk Manager Alejandra handled the ... Read more
Submitted on 16-07-2016
Were there July 4-7 2016. Room was nice size, bath room very small, no place for makeup/hair things so used desk space in room. balcony was convenient but no chairs, sliding door lock broken but didn't matter- only spiderman would have made it to our 10th floor room. Did ask to be close to other family members - and we were 7 floors apart. Only concern really was how dirty the carpets in the hallway were. Not much above-ground parking for size of hotel but they do have underground available.
from Cheyenne, Wyoming
Submitted on 17-07-2016
Everything from the beds to the popcorn ceilings need redone. The bed was lumpy and the room was very small. For what we paid we could have got something much nicer and closer to downtown. It is mostly clean which is a plus, but I think we paid too much for what we got.
from Breckenridge
Submitted on 17-07-2016
Everything was as expected, minus the housekeeper trying to walk in at 8:30am. That was unexpected, but luckily we had the door locked with the bar. Good quality of the room and bathroom for a decent rate.
from Minneapolis
Submitted on 20-07-2016
Stayed 3 nights on points at this hotel, second time in a few years. Everything was fine, breakfast buffet had made to order omelets which were wonderful. Alejandra and Shana at the front desk were extremely helpful and pleasant. Had an internet outage which was a bit problematic when working in my room, but I understand that tech glitches happen to us all. Bathrooms are a bit small, but overall a pleasant stay, nice rooms, would gladly stay here again.
from Coventry, England, United Kingdom
Submitted on 21-07-2016
We were stopping here overnight on way to airport. The reception were very helpful and quickly got to our room. This was clean, spacious and had a balcony with a distant view of downtown Denver. The breakfast in the morning was very good, you could have freshly cooked omelette etc and there was a good selection of fruits, cereals etc.
from Massachusetts
Submitted on 23-07-2016
We checked in on Sunday, July 10 and left on Monday, July 18. About a week before check-in, we received a nice (standard of course) email from the hotel. I had checked reviews on other sites before we booked, but when I received that letter, I read the most current reviews and quite honestly, was tempted to cancel. I am not sure if we were just lucky or if the people with the negative reviews are just generally negative people. I am inclined to go with that as our experience was the total opp... Read more
from Smyrna, GA
Submitted on 25-07-2016
Have stayed at both the Holiday Inn and the Doubletree next door. Both have similar rates but the Holiday Inn seems the better choice. It has a more updated feel than the Doubletree and front desk staff seem much more professional/polished than at Doubletree. Room was quiet and comfortable. Hotel offers free airport shuttle.
from Topeka, Kansas
Submitted on 27-07-2016
My husband and I were celebrating our honeymoon and were booked to stay 3 nights. Lori was sensational; her attention to detail and generous gestures (i.e. upgraded our room and sent up complimentary chocolate covered strawberries and champagne!) made our stay, and in turn our trip, absolutely incredible. This was a GREAT hotel to stay in. All of the staff were welcoming, the rooms were wonderful, and the hotel cleaning services were out of this world. We will definitely be recommending to all ... Read more
Submitted on 29-07-2016
I had missed a connecting flight at the Denver airport due to mechanical issues, so United set me up with a free night here, along with a food voucher. Honestly, I didn't expect a lot, but this was a really nice place. The front desk staff were extremely helpful and answered all of my questions about shuttles and nearby offerings. The hidden gem here for me was the restaurant near the elevators - great food and two of the nicest, coolest staff I've met at just about any restaurant, period. Ther... Read more
Submitted on 04-08-2016
We were given a friendly greeting and the manager Lou Devito and the front desk clerk,Destiny, were very helpful. I asked about printing our boarding passes and seeing we were very tired they offered to preform this service for us and offered us complimentary bottles of water. Our room was very clean and comfortable and our light dinner in the lobby was very good.
Submitted on 05-08-2016
A great hotel can't wait to see the updates after the remodel! The young lady Yasmine at the front desk for check in was extremely kind and helpful. Gabriel was such a good patient waiter for our large 11 seat table. 7 of them kids. Fantastic!! Thank you so much!!
from Columbia, Missouri
Submitted on 06-08-2016
Nice clean rooms. Great view of downtown and the mountains. Has been modernized but bathrooms are small. An additional chair in room would be nice. Very nice breakfast buffet. Only complaint was that our Ice machine on our floor was broken.
Submitted on 06-08-2016
The staff was so Pleasant to be around. Especially Ron, he went out of his way, to see that we was comfortable. understanding that I was there for my son's medical condition and wasn't in my environment he took the time to make sure that me and my son enjoyed our stay and I can not thank him for his expertise, professionalism and his caring way. On many occasions I witnessed him going out of his way for all guess he is in amazing guy I salute you Ron....
from San Francisco, California
Submitted on 08-08-2016
I checked in late in the evening. I asked for a late check out. Front desk asked if I was IHG member, Yes I am. She said no problem then. Next morning, Front desk calls to ask if I will be checking out late. I mentioned my conversation the previous evening. I was told that there was no such entry. I was still able to have a late check out. There is an obvious lack of communication. The room was small but not a problem. Dated and wall paper peeling next to AC. My desk chair was a dining room chai... Read more
from Knoxville
Submitted on 09-08-2016
Stayed here three nights in July 2016 attending a small conference. The hotel is well located. The staff is friendly and helpful. The room was spacious and clean, although the bathroom could be better designed with more space and especially more space around the sink to layout toothbrushes, shaving cream, etc. The door of the room I was in had some problems with closing properly. The staff had difficulty serving the meal in a timely manner at our banquet. I would certainly stay there again ... Read more
Submitted on 11-08-2016
I stayed here for business, and will just say that it wasn't my normal HI experience. I paid for an upgrade (I know, sucker) because I wanted to see the mountains. Never again. I was facing the United training facility. The elevator was on the opposite side of the hotel, and I had to walk around practically the whole floor to get to/from my room. The phone in my room didn't work, and when I used my cell phone to call the hotel, it took several calls, ringing in excess of 10 times each time,... Read more
from Savannah, Georgia
Submitted on 13-08-2016
I really enjoyed my stay. The room was clean and spacious! My favorite was the really big TV and a comfortable bed. They have a great breakfast bar with fresh made omelets. You have the omelet made your way! A quaint bar and a variety of food for dinner at night. They are pet friendly! I'll stay there next time.
from Massillon, Ohio
Submitted on 14-08-2016
Stayed for a week on a business trip and it wasn't too bad, quick access to I-70, stores and restaurants around the area, the staff was friendly, and there is a restaurant/bar onsite. Parking is a bit limited around the hotel but there is access to a parking garage which is connected to the adjacent building at no charge, but the elevator was broken so you had to use the stairs, elevators in the hotel were extremely slow and always seemed to be down. Rooms were a bit unclean tables and lamps wer... Read more
Submitted on 05-09-2016
My family and I were very lucky to get a room for two nights this weekend. Most hotels were all booked, I was able to get a room at Holiday Inn Denver East Stapleton for $179.00 a night. It had 2 queen beds and the rooms were clean and comfortable. We didn't stay at the hotel during the day but they did have a pool party for the guest. The restaurant looked very nice but we didn't eat there because we came in too late. I would recommend this hotel and will stay here again in the future.
Submitted on 06-09-2016
Me and my three kids spent two nights 3 days at the holiday inn in stapleton over labor day weekend just to get away from our house. Three workers really stood out and went above and beyond. Shana, Destiny, and Ron. Shana,Destiny,and Ron honestly went out of their way to make sure me and my kids were comfortable and taken care of. Shana booked the reservation and was as sweet and professional as could be. Shana had an answer for every question I had and Shana made sure I got the best rate poss... Read more
from Tel Aviv, Israel
Submitted on 07-09-2016
I guess it used to be real close to an old airport. Couldn't figure another reason for this kind of hotel and price at this location. An impressive interior that feels modern and cool. The rooms were great as well, other than somewhat of a basic under par bathroom. But considering the star level it was more than reasonable. Families and all. Bar and restaurant. It covers all your needs, if you happened into this neighborhood
from Albuquerque, New Mexico
Submitted on 07-09-2016
Gettay provided us the best service ever! I enjoyed my stay very much thanks to Gattay :) Room was very clean and well organized. Location was about 15 mins away from Denver downtown, which was not bad at all to me.
from Seattle, Washington
Submitted on 08-09-2016
We stayed at this property to due a flight delay that caused us to miss our connection. The airline did give us a voucher for this stay. We were warmly greeted and were checked in without any issues. The hotel and the room were both clean well presented. There is a shuttle to and from the airport that takes about 30 min but happy that they did have a shuttle. Very happy with our short stay.
Submitted on 10-09-2016
My wife and I drove in from Houston exhausted and frustrated after dealing with our rental car company. Tylisha greeted us at check and was very attentive and sympathetic to our ordeal. She welcomed us and made our stay a memorable one!
from Riverside, Missouri
Submitted on 19-09-2016
We had visited Royal Gorge earlier in the day. We started looking for a place to stay, ending up in Pueblo, Colorado, where everything was booked up. I called numerous hotel chains and found that they had nothing within 100 miles. I ended up calling Holiday Inn's 800 number. The people looked all over and find a place in Denver, Colorado. Needless to say that we were very appreciative of the work done by the Holiday Inn people to accommodate us. We Left Pueblo after 9 PM and got to the Denver lo... Read more
from Kansas City, Kansas
Submitted on 20-09-2016
I stayed at this hotel in august and had some problems while their. I would have been really mad about them, except for shana at the front desk. She is the only reason i would go back. My toilet didnt work and she got it fixed as fast as she could. when I had to come back down because my key stopped working she was so great - she even gave me a free drink for the trouble and apolgozied. She was so friendly and caring and you could tell she meant it. I had probelms with the internet working and s... Read more
Submitted on 21-09-2016
It is about 6 miles from downtown Denver and 20 miles from the airport. Uber charged me 9 dollaIts for a ride. It provides a shuttle to airport as well. Staff is very nice though it seems my ihg points have some issue to credit.
Submitted on 22-09-2016
It was my birthday weekend and I must say it was the best birthday weekend staying at this hotel. Jessica at the front desk gave the best customer service, as well had a great attitude while providing the service. Jessica provided so many locations that I could enjoy for my birthday I was shocked. I really liked the fact that she took her time listing to my needs, as well going above and beyond making my vist at this hotel perfect . The room was very nice and clean and had a balcony!
Submitted on 23-09-2016
I have been to Denver 3 times in the last year and always stay here. The rate is decent and the service and amenities are top notch. I had a slight issue checking in on my most recent visit but a young lady by the name of Destiny took care of it quickly and efficiently. I don't even bother to check competitors any more because I know I will be happy here. If you book a room on the upper floors, it comes with an awesome view of the downtown skyline and the Rockies.
from Kernersville, North Carolina
Submitted on 25-09-2016
I originally flew to Denver from NC in Nov2015 for a consult with a world-renowned doctor who is only one of a handful of specialists who treat the rare cancer that I have. I flew back in Dec 2015 to have an extensive abdominal surgery by this remarkable young surgeon. Fast forward to last week, when I again came to Denver, this time for a check up. All 3 visits I have stayed at Holiday Inn, East Stapleton. Without a doubt, the exceptional service at this hotel has been a huge deciding facto... Read more
Submitted on 27-09-2016
This hotel is a one of a kind. I would recommend staying on the 11th floor the view is amazing. The staff is very nice expecially Gettay Sissay "Tay" . She was awesome and took great care of us. I will be coming back here no questions asked.
from St. Louis, MO
Submitted on 27-09-2016
Arrived at the airport and was picked up from the airport within 30 min of getting our bags. We were able to check in fast and rewarded with 2 free drinks with our stay, The Spur Restaurant was surprisingly good and we had our wine with dinner. The room was small but clean and the bed was comfortable. The hot tub was a little broken but still relieved our aches and pains. The hotel was around lots of stores and restaurants, and down the street from where we rented a car the next day. It was 200 ... Read more
from North Carolina
Submitted on 01-10-2016
Took the hotel shuttle from the airport. Had to wait quite awhile for it. They stopped at one other hotel first and then dropped us off at the Holiday Inn. It was later at night so we got checked in quickly and up to our room. We thought about going to the restaurant as we were all hungry, but had to deal with lost luggage. My daughter and I walked down the block to Sonic and brought back burgers for everyone. Had a corner room, so it was pretty quiet. We all got a decent night sleep. This is a... Read more
from Phoenix, AZ
Submitted on 01-10-2016
I've never stayed at a Holiday Inn that had 10 stories. If flying into DEN, it's a bit of a drive to this property, 20-30 minutes, so unless you have business by the old Stapleton airport, there are probably closer options. The rooms were a bit dated, I'm writing this a week after my stay and nothing in the room stands out as particularly amazing - or notably bad. It was nice having a restaurant in the lobby. The dinner was convenient - not especially noteworthy, as was the expensive breakfast... Read more
from Crestview, Florida
Submitted on 07-10-2016
It is my pleasure to let you know about my stay at the Holiday Inn Stapleton East. We are returning customers and I rate the whole experience a perfect 10. When we began planning our trip we considered many options. The airport and local shuttle bus was the deciding factor that led us to select the Holiday Inn Stapleton. Our experience began at the Denver Airport where the hotel shuttle picked up my husband and I. The driver was friendly and helpful. He loaded our luggage and provided a s... Read more
Submitted on 13-10-2016
Really great staff and service. Had a small issue and the maintenance staff member, Josh, helped us right away and with great attention. Clean rooms and clean hotel overall. Good parking as well as being close to amenities.
from Denver, Colorado
Submitted on 14-10-2016
It is our 11th anniversary, and Keyairah and Kim made it very special. We appreciate and thank these two ladies highly. We were given chocolate covered strawberries and wine to celebrate. We highly recommend the hotel, room with a beautiful mountain view, and employees hospitality. Thank you very much for the memorable experience. We will be back.
from Atlanta, Georgia
Submitted on 17-10-2016
This was my first time visiting Denver. I had a great time! Part of this was attributed to the outstanding service of the Holiday Inn East Stapleton??s staff. From the moment I arrived, I experienced nothing but friendly, prompt, and professional service. While there were issues with the room, the staff went above and beyond to fix the problem. Thank you Elizabeth, Jessica and the rest of the Front Desk staff! Also, the hotel provided shuttle service to the airport, the local shopping area, a... Read more
from Ludhiana, India
Submitted on 24-10-2016
This hotel has good facilities. If you need early checkin, please confirm before you come. Rooms are OK & bathroom are small. Staff is helpful. Breakfast is good. They have shuttle service for train & Airport.
Submitted on 27-10-2016
I stayed here and used the shuttle service each day and Rob Mann was the driver. He was so kind and just down right AWESOME!!!!!!! He is the definition of Customer Service! I so appreciate the service he provided.
Submitted on 28-10-2016
The hotel was very large and the ambiance was pretty nice. The toilet in our room was broken and we had to keep making sure it wasn't running. The balcony is a nice touch. They charge your card upfront for room service and any other expenses that may come up. They refund your card the amount but that can take 10 business days after you check out. Just a heads up for anyone who has every penny of their money planned out for their vacation like I did and that put a damper on it.
from Milton, New Hampshire, United States
Submitted on 29-10-2016
The front desk was very helpful. The beds and pillows are awesome but the bathroom doesn't have a vanity . We had to move towels of the shelf to make room. It's hard when there's two of you and you have a straight iron and no where to set it while it heats up except in the sink. Restaurants on site are ok. Spurs is overpriced and breakfast wasn't bad.
Submitted on 30-10-2016
This hotel was great. Our room was comfortable and clean. Check-in was quick and we were accommodated in our requests for a higher floor and further from the elevator. It appears as though every room has a balcony but from what we saw from ours, our neighbors & below us, there is absolutely no seating provided. We pulled the one office chair that was in our room out onto the balcony to be able to sit and enjoy it. The location that this hotel was in was convenient and close to shopping and the h... Read more
Submitted on 05-11-2016
Room was very clean, staff was friends, and the food in the restaurant was great! I highly recommend staying here if in Denver! I used the air port shuttle to get to the airport and we ubered to town and it only cost about $10.
Submitted on 08-11-2016
I've stayed here over this last year for about 16 - 20 nights and probably enjoyed their breakfast buffet the most of all amenities they have. No more only now. I've lived with the terrible parking, pedestal sinks with no place to easily place/store my toiletries, and the questionable safety of the surrounding area. But with the loss of their breakfast buffet, they lost me, too. The hotel is beautiful inside and the rooms are comfortable. However, I am currently attempting get onl... Read more
Submitted on 09-11-2016
I am on the road quite often and the only think I need is a good night's sleep. I stayed in room 328 and several times AN HOUR at night the train and its obnoxious horn woke me up. The train runs right behind the hotel and it sounds its horn, I guess, at every intersection. It starts low (far away) and it gets louder as it gets closer. I wish that they would tell me about it or move me to the other side. I am not sure if the other side of the hotel would have been any better but still.
Submitted on 09-11-2016
This place has some of the smallest hotel rooms I've stayed in. The hotel is very nice but noticeably aged. Service is always great but I've had maintenance issues with the room on two occasions. They were always quick to fix the problems though.
from Miami, Florida
Submitted on 10-11-2016
My dad made the reservations in Denver at this Holiday Inn and my initial thought was where ever you want to stay daddy (daddy even though I'm 58!) then he said let's eat at the hotel so we can get to bed early for an early start to our road trip, and the initial thought then was OK just to make it easy though I wasn't expecting much. How wrong can someone be? In this case very wrong. We had dinner in the Spur Bar and had a wonderful meal hamburger and steak cooked exactly the way we like it and... Read more
Submitted on 15-11-2016
Thank you for an amazing stay and for all you did to make my stay a wonderful and memorable one to remember. Gettay Sisay provided excellent and personal customer service. You were awesome and I appreciate it. You exceeded my expectations and also the staff in both the bar and restaurant were also great. I would highly recommend this hotel as the perfect place to stay.
from London, Canada
Submitted on 16-11-2016
The staff at this hotel are very friendly and helpful and really go out of their way to make you feel at home. We were in a room with one queen bed and the rooms are not very big and the furnishings not in the greatest shape. The bathroom is small with the pedestal sinks so there really isn't much room. There is a small fridge and microwave. We ate in the restaurant one night which was fine. It was pretty busy with only one waiter who was extremely busy. It would be nice if they included bre... Read more
Submitted on 30-11-2016
My first night here I had an issue with my ac/heater unit. After my business meeting I stopped by the front desk and told them about the issue. Was informed they would send somebody up to my room. Within 20 minutes I had a knock on the door. Josh Allen the Lead Mechanic showed up and came in and checked out the unit asked me what the problem was and his professional opinion was to switch out the unit. I thought that it would be a lot of work and he assured me that it would be best and wouldn't t... Read more