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Sheraton Universal Hotel

Los Angeles, CA, US (LAX)

A landmark in Universal City since 1969, the Sheraton Universal Hotel offers 451 guest rooms and suites.
Style: Hip Hotel
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Based on 1322 reviews
Room & Rates
Traditional Room

Traditional Room

BookIt.com Special Rate
  • One Sheraton Sweet Sleeper King Bed or Two Queen Beds
  • 32 in Flat Screen TV
  • Coffee Maker with Starbucks Coffee
  • Shine for Sheraton bath Products
  • 100% Non Smoking
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Club Room

Club Room

BookIt.com Special Rate
  • One Sheraton Sweet Sleeper King Bed or Two Queen Beds
  • 32 in Flat Screen TV
  • Coffee Maker with Starbucks Coffee
  • Shine for Sheraton bath Products
  • 100% Non Smoking
  • Access to the Club Lounge
  • Free Continental Breakfast
  • Free Evening Hors d`ouvres and non-alcoholic beverages (alcoholic beverages available for a fee).
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Lanai Room

Lanai Room

BookIt.com Special Rate
  • One Sheraton Sweet Sleeper King Bed or Two Queen Beds
  • 32 in Flat Screen TV
  • Coffee Maker with Starbucks Coffee
  • Shine for Sheraton bath Products
  • 100% Non Smoking
  • Patio or Balcony
  • Pool View
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Suite Room

Suite Room

BookIt.com Special Rate
  • One Sheraton Sweet Sleeper King Bed or Two Queen Beds
  • 32 in Flat Screen TV
  • Coffee Maker with Starbucks Coffee
  • Shine for Sheraton bath Products
  • 100% Non Smoking
  • Access to the Club Lounge
  • Free Continental Breakfast
  • Free Evening Hors d`ouvres and non-alcoholic beverages (alcoholic beverages available for a fee).
Hide room details
Sheraton Universal Hotel
333 Universal Hollywood Drive, Universal City, CA US 91608

Location

Located on the grounds of Universal Studios Hollywood, you can`t get closer than Sheraton Universal Hotel to movie-making in Los Angeles.

Why Stay Here

Outdoor Heated Pool
Jacuzzi
California`s Restaurant Open Daily for Breakfast, Lunch and Dinner
The Lobby Lounge `In The Mix`
Fitness Center
100% Smoke Free

Resort Details

A landmark in Universal City since 1969, the Sheraton Universal Hotel offers 451 guestrooms and suites. Hop on the Red Line Subway located at the bottom of the hill and it is just a short ride over to Melrose Avenue, Hollywood, Beverly Hills, and downtown Los Angeles. Let the good times linger late into the night as you catch up with friends over tropical drinks at `In the Mix`. Take a refreshing dip in the heated outdoor swimming pool and whirlpool. To explore Universal Studios Hollywood and Universal CityWalk, hop on the park`s complimentary tram. You`ll feel like a star at the transformed Sheraton Universal Hotel, where every comfort is extended and every desire indulged. Other amenities:

Only Minutes from Universal Studios Hollywood
32 Inch LCD TV
Room Service
24-Hour Front Desk
Business Center
Luggage Storage
Laundry Service
Concierge Service

Accommodation Details

Every guestroom at this hotel promises one thing: serenity. Their calm yet bold color palate of blues, browns and ivories are complemented by rich fabrics and artwork. Sink into your Sheraton Sweet Sleeper bed and enjoy amenities such as Starbucks 1-cup service, bottled water, Shine for Sheraton bath products, iHome iPod docking station/clock radio and wireless Internet throughout the hotel.


Restaurants, Lounges & Bars

California`s Restaurant - Serving breakfast, lunch, and dinner offers contemporary cuisine, with a regional accent. Enjoy a relaxed and comfortable setting while having a cocktail. Don`t feel like getting ready for dinner? Call ahead and they will deliver to your room!


AMENITIES:
  • 24-Hour Front Desk
  • Business Center (+)
  • Concierge Desk
  • Currency Exchange
  • Elevator / Lift
  • Executive Floor
  • Fitness Facility
  • Lounge/Bar
  • Non-Smoking Property
  • Outdoor Pool
  • Pet-Friendly
  • Restaurant
  • Room Service (+)
  • Valet Parking (+)
  • Wheelchair Access Elevator
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 1322 reviews
from USA
Submitted on 14-05-2016
Hallways and rooms are in major need of complete overhaul as appearance was so worn that no amount of cleaning could remedy the feeling that countless guests had been through before. The gym was small. Walls were thin so sound transmission of children occurred often.
from
Submitted on 17-05-2016
There rooms are VERY expensive for what you got. They most CROWDED bathroom! It sucked....very poor design. Mold in there bathroom, screw kept coming out of door handle, sink facets leaked, sink trap leaked and then toilet leaked too. Booked there club level- very prompt in shutting it up. Very nice people in hotel. Excellent shutter to Universal Studios. We had a wheelchair person and they were great to help her.
from Chicago, Illinois
Submitted on 19-05-2016
Our primary purpose was to visit Universal Studios and this is an awesome place to stay as we were able to walk to the park in less than 10 minutes. We booked a package including breakfast, parking and park tickets. As we are SPG members we should have had complimentary access to the internet. However, I had to ask about it several times. There was not a problem adding it, but it was a bit of a pain having to ask all of the time. Also, despite giving our room number at breakfast we were charged ... Read more
from
Submitted on 19-05-2016
Enjoyed my stay at this Hollywood landmark hotel. You can find Hollywood everywhere. The hotel is next to universal studio and concierge offers all options to arrange the tours. Free shuttles to the studio, drop to metro rail makes rest of the city accessible. Staff is warm and courteous.
from
Submitted on 24-05-2016
The hotel itself is very comfortable and a high standard. Unfortunately it lets it self down with poor service. They charge for internet but when you are paying $300 a night it should be free. They have coffee in the room, but only supply two small cups of milk. I went to the restaurant to get more milk, and they charged me $3. In the afternoon I went to the restaurant to get two cups of coffee and had to wait 15mins, then they charged $10. You should get premium service for the rates they... Read more
from San Francisco, California
Submitted on 28-05-2016
Greeting to all readers, We stayed at one of the suite room at this beautiful and lovely hotel on May 24th, 2016. The staff very friendly, professional, excellent customer and always smile. We walked in, the staff greet us and welcome us with genuine smile and tone of voice. I have to mentioned the Concierge Chizuru was above and beyond, she took her time to explain thing to do around the hotel and at Hollywood Street. She also make it Brilliant with personalize our celebration by sent us a comp... Read more
from Sydney, Australia
Submitted on 28-05-2016
Nice enough enough hotel. After finishing a 5 week trip and staying in places either at the same level as this hotel or either, I was baffled to have to pay $9.95 PER DAY for wifi. It was FREE at every other hotel. I had heard something about SPG members (I am a member) getting it for free, but when I asked concierge about this, they said no, it was in the lobby only. Saying we can use free wifi in the lobby is not a favour to your guests - it's an inconvenience. Please get with the times. I... Read more
from Tucson, Arizona
Submitted on 29-05-2016
We picked this hotel due to the close proximity to Universal Studios Hollywood. We arrived a little early about 200 pm. We had called in the morning to ensure that an early check in would be available. We were traveling with another couple that had checked in early. We had requested an adjoining room but there wasn't one available when the other couple arrived so they told the front desk to at least make sure we were in the same floor. When I checked in he asked me is it was okay the room was n... Read more
from Chicago, IL
Submitted on 04-06-2016
We went there for my birthday weekend, and I couldn't have been happier with the choice. The location is obviously great! (We went to Universal and to Warner Bros.) And the staff was wonderful, absolutely everyone we encountered. Got upgraded for my birthday, and free waters and wifi as SPG members. Our upgrade included the lounge, where you could stuff yourself silly, if you wanted. When we came back to the room that first night, there was a ridiculously awesome chocolate birthday cake waiting ... Read more
from Atlanta, Georgia
Submitted on 06-06-2016
I have stayed at the Sheraton for business numerous times in the past and always enjoyed my stay. The rooms were well maintained and the staff friendly and attentive, especially the concierge who always remembered me. I was disappointed when we switched to the Beverly Hilton for the last few meetings but we came back to the Sheraton when the Beverly Hilton started renovations. However, I find the lobby and bar area of the Sheraton not quite as welcoming as in the past. Yes, it's new and more mod... Read more
from San Diego, California
Submitted on 18-06-2016
If you are visiting Universal Studios, this is the place to stay. The hotel is full of families visiting the theme park. Parking is next to the hotel and plenty of spaces available. The hotel lobby is bustling all day and night. Check in was fast and very friendly. The room was a large suite with a living room. Bathroom amenities had everything and the room was very clean. The pool is also large. The only down side was the Club Lounge which was not very clean and had run out of food at b... Read more
from Oak Harbor, Washington
Submitted on 18-06-2016
An older facility but well maintained. Staying here was part of a package deal including a full breakfast and parking which I needed to remind everyone of on a daily bases. The view were great we were on the seventeenth floor, and there is an observation room on the twenty-first floor. The AC's fan was a bit noisy but after we got the room cooled down it was not needed. The refrigerator was not listed as a feature but was supplied upon request. The shower was great, lots of pressure and hot,... Read more
from
Submitted on 20-06-2016
The stay at this hotel was pretty "fun." On most weekdays the hotel hosts this thing where you can try and throw bean bags into a hole and if you get it in on any of your tries, you get to chose any of the prizes off of the prize wheel, if you don't you spin the wheel. Some prizes on the wheel include Starwood points, Starbucks coffee and more. My family and I felt like the whole hotel had some sort of an air conditioning problem.
from
Submitted on 20-06-2016
Stayed there two nights, three days. Staff is so rude, they act like their better then you. Only nice person that works there were the housekeeping, they are so nice. There was not any ice in the machines on our floor, tried to call front desk, no answer. Went to floor below the room there was locked, had to go up several floors to find ice. Advised staff, they just said ok. Next night same thing, they could have put a sign up!!! Had breakfast one morning, very bland. Nothing to rave about at al... Read more
from Regina, Canada
Submitted on 21-06-2016
We stayed at the hotel as part of our daughters dream which was granted by the Sunshine Foundation. Our family went to Universal Studios, Disneyland, several beaches, and also were able to visit the set of "Girl Meets World" and meet all the cast members(my daughter's main dream). We were treated as superstars at the Sheraton Universal. Hotel staff were very friendly and eager to help with any requests. Thank you for helping to make our daughter's dream come true. Our room was great and we love... Read more
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