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Palm Garden Hotel

Los Angeles, CA, US (LAX)

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Based on 402 reviews
Experience luxurious lodging and comfortable accommodations located near the beaches of Malibu,California and many other local attractions!
Room & Rates
dlx dbl qn

Deluxe Double Queen

The Deluxe Double Queen room features two queen size beds with sofa sleeper and also features:
  • Complimentary high speed internet
  • Computer desk and ergonomic chair
  • 2-line speaker phones with data ports
  • Direct inbound calling and free local calls
  • Free premium cable
  • Complimentary newspaper
  • Microwave and refrigerator
  • Room safe
  • In-room coffee
  • Hairdryer
  • Iron and ironing board
  • Clock radio
  • Evening room service by Eric`s Restaurant and Bar
  • Pets allowed Fee-advance notice required-designated areas only
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dlx king

Deluxe King

The Deluxe King room features a king size bed with sofa sleeper and also features:
  • Complimentary high speed internet
  • Computer desk and ergonomic chair
  • 2-line speaker phones with data ports
  • Direct inbound calling and free local calls
  • Free premium cable
  • Complimentary newspaper
  • Microwave and refrigerator
  • Room safe
  • In-room coffee
  • Hairdryer
  • Iron and ironing board
  • Clock radio
  • Evening room service by Eric`s Restaurant and Bar
  • Pets allowed Fee-advance notice required-designated areas only
Hide room details
Palm Garden Hotel
495 North Ventu Park Road, Thousand Oaks, CA US 91320

Attractions to see include; the historic San Buenaventura Mission, the Conejo Botanic Garden, the Murphy Auto Museum and the Skirball Cultural Center, also watch a show at the Thousand Oaks Civic Art Plaza! There is plenty of enjoyment all within an easy drive.

Hotel Amenities

  • ERIC`S RESTAURANT AND BAR (evening room service available)
  • Complimentary Full American Breakfast (available every morning)
  • Complimentary Manager's Reception Beverage (Monday through Thursday)
  • Complimentary High Speed Internet
  • Business Center
  • Heated Outdoor Swimming Pool and Jacuzzi
  • Fitness Room
  • Conference Rooms, Ballroom and Banquet Facilities
  • Event Catering
  • Laundry Facilities
  • Free Onsite Parking
  • Wheelchair Accessible
  • Pets Allowed (Designated Areas/Fees Apply. Advance notice required)

Room Amenities
  • Complimentary High Speed Internet
  • Computer Desk and Ergonomic Chair
  • 2-line Speaker Phones with Data Ports
  • Free HBO and Over 60 Cable TV Channels
  • Complimentary Newspaper
  • Microwave and Refrigerator
  • Room Safe
  • In-Room Coffee
  • Iron and Ironing Board
  • Clock Radio
  • Evening Room Service by ERIC`S RESTAURANT AND BAR
  • Pets Allowed (Fee-Advance notice required-Designated areas only)
  • Rollaway Beds Available

Eric`s Restaurant and Bar
Enjoy the outdoor heated swimming pool and large spa, then visit Eric`s restaurant on-site and enjoy award winning dining and happy hour! The location and hotel amenities make this a great choice for a business or vacation trip.

  • 24-Hour Front Desk
  • AAA Approved
  • Attraction Tickets Available
  • Banquet Facility
  • Business Center (+)
  • Cafe
  • Complimentary Coffee
  • Conference Rooms
  • Dry Cleaning Service
  • Exterior Corridors
  • Fitness Facility
  • Free Breakfast
  • Free Local Calls
  • Free Morning Paper
  • Free Parking
  • Gazebo
  • Handicap Services
  • Jacuzzi/Hot Tub
  • Kiddie Pool
  • Kids Stay Free (Based on Age)
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • On-Site Check In
  • Outdoor Pool
  • Pet-Friendly
  • Picnic Area
  • RV Parking
  • Restaurant
  • Room Service (+)
  • Safe Deposit at Front Desk
  • Vending Machines
  • Wake-Up Service
  • Wedding Services
  • Wireless Internet
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 402 reviews
from Colorado
Submitted on 13-05-2016
Very handy location, directly off the freeway, with easy access on and off. I arrived very late (close to midnight), and the front desk staff was great - friendly, efficient, and most importantly, quick. They gave me a room in which I found the TV not working. I called the front desk, and they immediately sent someone with a key to a new room. The room is good size and comfortable. They do have exterior hallways, so you can hear when someone walks by (probably easily fixed by installing some kin... Read more
from Pune, India
Submitted on 16-05-2016
I was there for 21 days on a business trip. Thousand Oaks is about 40 miles away from LA, so you don't cab and other general services easily. Palm garden provides cab services for a specific perimeter, they have nearby Indian cuisine, super market, starbucks. They have very kind staff, i met Jeff and Sydney both are very helpful. The Best part is the Brendan's Irish Pub, the best place in Thousand Oaks.
Submitted on 16-05-2016
Great stay! Front desk was courteous and friendly. Bed was comfortable and room had mini fridge and coffee maker. Great food at hotel restaurant and free hot and cold breakfast! Nice grounds and pool area. Close to stores and everything you need.
from La Mesa, AZ, United States
Submitted on 20-05-2016
I have been staying at this hotel for more than 5 years when I pass through Thousand Oaks. However this time, without notifying me on check in, they added $50.00 to my Visa account. When I looked at my account on line I noticed the extra charge. I called and questioned the extra charge. I was told they do this in case I order room service. The extra charge will be released in 3-5 business days after check out. Unacceptable, that it should take that long to release the funds. It is just courteous... Read more
Submitted on 20-05-2016
I love this hotel. Everytime I stay there is always something new and improved. All the staff is pleasant and helpful. From check in to checkout everything was smooth. The housekeeper had the room looking clean and fresh when I returned. The breakfast was ample and tasty. I even got to meet Steve, the GM. What a positive person. I did find some time to enjoy the spa and pool. Clean and refreshing. I highly recommend staying at this property. So much better than the big name hotels. Great service... Read more
from Portland
Submitted on 27-05-2016
The grounds of this hotel are meticulously kept with great love and attention to detail. It was so relaxing to walk around and see the beautiful palms, planters and succulents. The pool area was stunning and sparkling clean. After receiving a room on the third floor we asked to be moved to the ground floor and the front desk attendant obliged without hesitation. As for the rooms, they somewhat plain and average. Overall clean but maybe a bit tired. Overall a great stay.
from Phoenix, Arizona
Submitted on 02-06-2016
Been here 5 days and 3 of them no coffee or water cups left. No coffee or shampoos, etc. and today they totally skipped us. We were gone for 8 hrs and there wasn't a Do Not Disturb sign on door. I'm thinking less than Motel 6 service here
from Philadelphia, Pennsylvania
Submitted on 09-06-2016
I had booked a stay at the Palm Gardens Hotel through my business travel service and arrived to find that the reservation was not in place (through no fault of PGH!). Jeff at the front desk was kind enough to provide me with a room close to a colleague of mine whom was also traveling for the same meeting, thus helping to mediate our pre-meeting gathering. The breakfast provided was very varied and all delicious. Upon leaving, Michelle at the front desk was pivotal in helping us navigate our w... Read more
from Malibu, California
Submitted on 23-06-2016
A great place to stay. Beautiful gardens, pool CLEAN rooms (Thank you, Normy and all the girls!) very friendly and accommodating staff from Cody who booked me and especially Sydney with her great smile and really cares about making sure you are comfortable. I almost hate to leave this review because I consider this place my hidden gem. I lived here for over a month when my house burned down and came back two years later when my AC went out to find it was better than ever. Brennen's next door has... Read more
Submitted on 01-07-2016
My father was hurt in an accident here while on vacation. So this was a last minute reservation. I'm from Hawaii and I do know about great customer service. The workers here are very friendly and very helpful. Would like to thank Sidney for her help. And also Jeff for accommodating my sister's and I in shuttling us to the hospital. There was another gentlemen that also shuttle us to and from the hospital. Sidney was so helpful at the front desk when I was having a problem. She took care of th... Read more
from Lancaster, Pennsylvania
Submitted on 02-07-2016
Lovely pool area with food and beverage service available all day into evening. The pool actually closed one day early however for a private event in the evening. It was not an inconvenience to me or my family, but I could see how it might be for some. Rooms are standard motel style with a larger bath area and very nice plantation shutters. The rooms have individual units for air conditioning. Our air conditioner did not work the first night. The front desk was able to move us to another room t... Read more
from Anchorage, Alaska
Submitted on 05-07-2016
I had just gotten off a plane from Alaska and the hotel I had pre-booked didn't work out for me. It was 10pm and I needed to find a safe, clean, reasonably priced hotel. I reached Sydney at the front desk and she went above and beyond my wildest expectations in helping get me settled for a 3 night stay. Super friendly atmosphere, great breakfast included, free drink vouchers for the bar, really comfy room...
from Newcastle upon Tyne, United Kingdom
Submitted on 10-07-2016
we stayed at the palm garden which was about 15 minutes from Malibu, the hotel was faultless , great pool area and rooms, well serviced by a pub/restaurant next door called brendans, very reasonably priced
Submitted on 11-07-2016
I was in Thousand Oaks this past weekend so I decided to check out this hotel since I heard that they had a pool area called dayclub called Remedy, I wasn't sure how it was going to be but when I got there it was such a pleasant and enjoyable experience. Amazing DJs, good vibes, great staff! Summer just started and I plan to make to come back as many Sundays as possible!
from Beverly Hills, California
Submitted on 13-07-2016
Situated Superbly/ accessible to Thousand Oaks, Camarillo, and Santa Barbara we (my dog and I) are enjoying a pet friendly, fresh aired, quiet, retreat-like visit. So far accommodations are 100%. Adjacent, we have shopped the Marketplace and visited the Presidential Library among other things. Quite unique and I recommend it.
Submitted on 14-07-2016
I have just had my first night here and we love it! Got in super late due to a delayed airplane. Daniel was behind the desk and was so welcoming. That was the first good impression. We went to our room and the a/c was on which made us so happy! There was a couch instead of the usual chair! Just had breakfast and they were so accommodating of us being late arrivals. Got to pet some dogs in this dog friendly hotel. We couldn't brings our on the airplane, so it was nice to see dogs to get our "dog ... Read more
from Ryomgaard, Denmark
Submitted on 15-07-2016
The hotel itself is nice and clean with rooms of good proportions. However, if you need a good nights sleep go elsewhere. Even if the hotel policy says that all should be quiet at 10 pm, there is little or no enforcement of this policy and groups of guests - particularly those participating in little league tournaments - are allowed to party and be noisy far beyond midnight with hotel staff doing little about it. Kids run free in the patio and on the hallways shouting and screaming at the top of... Read more
from Calgary, Canada
Submitted on 26-07-2016
I have stayed at many 5/6 star hotels, but I must say the staff at the Palm Garden (Sydney and Cody to name a couple) were absolutely on point! We were there for a wedding reception. They were welcoming/kind/knowledgeable and made you feel valued and important. The pool/grounds of the facility were really clean and well manicured. My kids loved the pool/hot tub/mini golf and the breakfast (Hot) that was included. The location was great, only 30-40min drive to Malibu, Universal Studios was a 40mi... Read more
from Los Angeles, California
Submitted on 31-07-2016
This is an amazing hotel! Great for family passing through or for a girls weekend with friends! It has a heated out door pool (8.5 ft deep) and spa surrounded by beautiful immaculate grounds. From what I saw, there are two full size Chess sets (by full size, I mean that the king and queen are about 3.5 feet tall). It is a wonderland for intellectual chess enthusiasts wanting to practice their strategy and game! For those of you with four legged furry children, some rooms accept pets, ensuring th... Read more
from Stow
Submitted on 03-08-2016
This is a nice hotel with a very nice patio and pool area. The staff was very friendly and the location, very close to highway 101, was convenient. One criticism is the breakfast menu served was identical all three days we were there. Also, the housekeeping staff left one of the shutter panels wide open after cleaning our room so anyone walking by could see into our room. The restaurant sponsors a pool party on Sunday from 1-7pm and the pool is crowded and the music is loud.
Submitted on 03-08-2016
Needed a one night stay on our way to Santa Barbara and found this gem, late notice. Jeff at the front desk checked us in very efficiently. Hotel grounds looked great, with nice pool and courtyard. Also had a business fitness center. Room was clean, but smelled a little musty, probably need to change the carpet. Bathrooms were clean but dated. They served their purpose and need upgrading. The breakfast included was awesome - had good protein (egg choices, sausage) and all the complementary items... Read more
from Sammamish
Submitted on 07-08-2016
We chose Thousand Oaks for our Reagan Library visit. The grounds/common areas of the Palm Garden are very clean and inviting. The salt water pool was very clean with a large wading area for young swimmers. Our room was a large double with very comfortable beds. We experienced some grief attempting to log onto the free WiFi but, the front desk was very helpful in getting us logged on, thank you! The full breakfast made for an early start to our day! When/if in Thousand Oaks again, will definitely... Read more
Submitted on 13-08-2016
I really was very pleased here clean friendly staff, Cody bear was very sweet and friendly, I would go back most differently, it was very nice here I am differently recommending my friends to stay here I will be back most definitely thank you Cody you are a great young man who helped us out very sweet person
Submitted on 17-08-2016
Such a beautiful hotel, loved the view of the pool and listening to the live music Sunday morning. I would defiantly recommend the Palms to my friends and family. The staff was amazing, Cody and Sydney went up and beyond to make sure we were having a good stay. Thank you!!
from Chandler, Arizona
Submitted on 23-08-2016
We have been visiting Thousand Oaks on business for 2 years now and after trying a couple of the other local Hotels decided to use Palm Garden as our regular stay. Rooms are always clean, staff very courteous and knowledgeable, Good complementary breakfast and a great Irish bar attached with excellent food and libations. Want to give a specific shout out to Sidney behind the check in desk who is always attentive and friendly............ If I have one constructive comment it would be how about... Read more
from West Hartford, Connecticut, United States
Submitted on 23-08-2016
Although it shows some wear and tear, and it's fitness room needs some repairs, this hotel was clean as a whistle and the staff everywhere was courteous and friendly. The pool and hot tub are in good condition and are well-used. There is a supermarket next door, for late night munchies.
from Los Angeles, California
Submitted on 30-08-2016
Stayed for a friends' wedding, and Sydney was a sweetheart and helped with my request to check in early so we could get ready there at the room. The hotel was clean, easy to find and park, and the rest of the staff was very friendly. Great hotel!!
from Bakersfield, California
Submitted on 19-09-2016
Had some biz in the Thousand Oaks, Camarillo area so naturally went to the Palm Garden Hotel in Thousand Oaks and found it continues to be an excellent choice. Welcoming and attentive staff. Quick registration, Second floor room overlooking the lush, manicured grounds and beautiful pool and spa. Brendan's restaurant and lounge adjoining the facility. Two fire pits overlooking the pool. A full breakfast with several choices included in the room price which is in the moderate range. Very quiet ... Read more
from Palm Springs, California
Submitted on 19-09-2016
We just stayed there for a second time this past Friday and Saturday 9/16 and 9/17/16. The staff was excellent, and our room clean and comfortable. Our room was too near the 101 freeway resulting in road noise, so I recommend requesting your room away from the freeway. We passed on the complimentary breakfast of scrambled eggs, sausage and potatoes as it all didn't look great. But if you have a family, it's definitely worth considering. All in all a good stay, and we are considering returni... Read more
from Plainsboro, New Jersey
Submitted on 20-09-2016
Whole experience was very pleasant and good and hotel employees were very helpful. My king room was very clean and amenities were clean and working condition , bed was comfortable. they provide wide variety of food in trip was business trip and the locations of this is there where I wanted to go.
Submitted on 22-09-2016
One of the better Hotels in Thousand Oaks I have stayed in recently. generally pretty , was well maintained. The rooms seem very new, they must have just been updated. The location is excellent, the whole area feels very safe.
from Chicago, Illinois
Submitted on 23-09-2016
Beautiful and clean. Amazingly delicious restaurant, Brendans attached. Yum ! The pool is so inviting as are the comfy chairs by the firepits. Rooms are spacious and clean. My only very minor complaint was that we were there 3 days and the free breakfast was exactly the same. Wish they could have made some minor changes and added pastries or bagels. Still it was a wonderful stay and hope to get back to the Malibu area in the future and will stay here.
from Fresno, California
Submitted on 23-09-2016
Very nice hotel with excellent amenities. Pool and patio area are fantastic also. Air conditioning blows cold and rooms are clean. We have stayed here twice in the last 3 months. you can also order from the attached restaurant called Brendan's and eat on the patio. Staff is very friendly and helpful. Highly recommended wonderful location.
from Brisbane
Submitted on 28-09-2016
We stayed back in 2013, and gave it an average review.... However this time I'm definitely increasing the rating! For our visit, the hotel is a great location. The rooms were kept clean, and the surrounding gardens spotless. The rooms are a decent size, and the TV (still the biggest seen in all hotels I've stayed at) had a lot of channels.The staff were very helpful and assisted us with directions in the local area. the pool area was also kept at a high standard, and was appreciated after an aft... Read more
Submitted on 30-09-2016
This is the second time I've stayed at the Palm Garden, and consistency merits a review. I have NEVER found it worth my time to go out of my way to do this. That's how great this hidden gem is. Both visits I was greeted by courteous and proffessionally presented staff - throughout their entire establishment from the cleaners all the way up through management. These people really emphasize customer service and it shows. I am in the military, and I know superior professionalism when I see it. To ... Read more
Submitted on 30-09-2016
.....But they have a bar on premises that turns into a nightclub on weekends. And it was obvious they were over-serving alcohol to their guests. There were drunk people throwing up everywhere in the lobby. Classy right? And there was one guy who came up to us while we were playing chest in the lobby and spilled his drink on us. So they really need to watch the over-serving alcohol to their guest. Other than that it was fine. But I do have to say that the rooms need to be updated in terms of keep... Read more
Submitted on 10-10-2016
Nice, relaxing place. Excellent service, comfortable clean room, heated pool and outdoor sitting area great. Hot breakfast was good, but was exactly the same every day; could have variety and a few pastries. We would stay there again.
from Perdido Key, Florida
Submitted on 12-10-2016
Came in for my brothers wedding and had previously stayed at the hotel years ago. Let me say that the new management and staff have completely transformed this establishment. If I could I'd put up a 6th star. Great pool area with delivery cocktail service, nicely maintained grounds and greenery with feel good music playing in the gardens, a super comfortable patio with lounging fire tables, a putting green, a diner quality complimentary breakfast, clean/comfortable rooms and an amazing Irish pub... Read more
from Whitecourt, Canada
Submitted on 15-10-2016
I stayed at the Palm Garden for 6 days while attending Henna Con which was being held at the hotel. What a wonderful hotel. Very clean rooms, a lovely outdoor salt water pool & hot tub. The complimentary breakfast was just about the best hotel breakfast you could ask for. The staff was extremely helpful, especially when I needed advice for driving down the Pacific Coast Highway. There is a pub called Brendan's on-site, which we received a daily free drink from. The food was fantastic. The hotel ... Read more
from Denver, Colorado
Submitted on 17-10-2016
I had to come to Thousand Oaks last minute for a family funeral and we booked the Palm Garden Hotel due to the price. We usually stay at the Westlake Village Inn but it was too expensive considering the last minute nature of our trip. The staff was friendly, the grounds are gorgeous, and the breakfast in the morning was tasty. However, I was not impressed with the room. Our room had an older feel, paint was chipping on some parts of the walls, the bathroom had small amounts of mold on the wall a... Read more
from Napa, California
Submitted on 17-10-2016
I recently travelled to the Palm Garden Hotel for a wedding in the area. This was the recommended hotel. We enjoyed our stay. The main bedroom area appeared clean and updated and the bed was very comfortable. The bathroom was a bit dated and really needed a fan in the shower because it would humidify the entire hotel room after a shower. The closet was actually part of the bathroom which was a bit odd because there was a just a clothes rod for hanging clothes off to the side but at least the... Read more
Submitted on 20-10-2016
Staying at this property is always a relaxing, rejuvenating experience. Love the new decor and the bed is topnotch. Everyone on the staff is pleasant and helpful. I come here to relax and unwind and I am always able to do it. Thanks Palm Garden Hotel!!
from Tel Aviv, Israel
Submitted on 23-10-2016
I stayed in this hotel 3 nights. Although it is very close to the freeway, it's very quiet. Location is very good. The grounds and surroundings are beautiful. The only thing I would like to suggest: people with disabilities or having troubles to climb up stairs should ask for a room in the ground floor since there is no elevator. The breakfast is rich' and the staff is friendly. The room was very clean and the bed very comfortable.
from Vancouver, Canada
Submitted on 25-10-2016
I have been coming to Palm Gardens since 2012 and always have a wonderful time. The hotel is surrounded by beautiful grounds with a great pool that has cabanas for your enjoyment! The rooms are nicely decorated with very comfortable beds. Rooms have fridge which is nice to keep drinks cold. The free breakfast is 5 star and delicious with fresh fruit. The staff are very friendly and helpful at check in and very!! Thank you and we will be back soon
from San Diego, California
Submitted on 01-11-2016
I have had problems in the past trying to find a nice yet affordable hotel in the Thousand Oaks/ Newbury Park area. The Palm Garden is a great choice for the area. Really nice staff, clean room basic rooms, and a nice complimentary breakfast. I highly recommend for the price.
Submitted on 17-11-2016
I had a reservation at a Marriott property. When I arrived I was told that I did not have a room. They offered to pay for my room at another hotel...the La Quinta Inn. That will be the subject of another review. So I called my corporate travel agent and no reasonable hotels within a 15 mile radius had a room. Except the Palm Garden Inn. It was 11:00 PM after a long day so I checked-in. Staff was very friendly and accommodating. Location was convenient. Reasonably priced compared to othe... Read more
Submitted on 21-11-2016
We have used this hotel often while our daughter attended college nearby. When she planned her wedding in the same area, we decided to use the Palm Gardens as our HQ. We booked our room - the Garden Room suite - and had guests book rooms there as well, using a group rate. Our contact person, McKenna, was extremely helpful and very organized, helping to take any stress out of the details. The guests enjoyed their stay, thanks to the clean and green environment, the complimentary breakfast, th... Read more
from Fullerton, California
Submitted on 28-11-2016
When we checked in we were met with big smiles and even offered a cold bottle of water. Everyone was so kind and helpful. The breakfast they offered was amazing. It had everything. Definitely a hotel we would use again!