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El Encanto

Santa Barbara, CA, US (SBA)

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Based on 911 reviews
Room & Rates

Superior Bungalow Room Only

  • One King Bed
This room overlooks the garden. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination with a rainfall showerhead, as well as bathrobes and slippers. Complimentary wireless Internet access keeps you connected, and the LCD television and iPod docking station are offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. Climate control, a ceiling fan, and a cordless phone with speakerphone capability are conveniently included.

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Superior Bungalow

  • One King Bed
This room overlooks the garden. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination with a rainfall showerhead, as well as bathrobes and slippers. Complimentary wireless Internet access keeps you connected, and the LCD television and iPod docking station are offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. Climate control, a ceiling fan, and a cordless phone with speakerphone capability are conveniently included. This room is Non-Smoking.

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Premier Bungalow

  • One King Bed
This room overlooks the garden. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination with a rainfall showerhead, as well as bathrobes and slippers. Complimentary wireless Internet access keeps you connected, and the LCD television and iPod docking station are offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. Climate control, a ceiling fan, and a cordless phone with speakerphone capability are conveniently included. This room is Non-Smoking.

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Superior Bungalow Suite

  • One King and One Sofa Bed
This room overlooks the garden. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination with a rainfall showerhead, as well as bathrobes and slippers. Complimentary wireless Internet access keeps you connected, and the LCD television and iPod docking station are offered for your entertainment. Enjoy welcome amenities. A minibar and a coffee/tea maker are supplied. Climate control, a ceiling fan, and a cordless phone with speakerphone capability are conveniently included. This room is Non-Smoking.

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El Encanto
800 Alvarado Place, Santa Barbara, CA US 93103

Hotel Features.
El Encanto features 2 bars/lounges, a coffee shop/cafť, and a poolside bar. Room service is available 24 hours a day. The hotel serves full breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include an outdoor pool, a health club, and a steam room. The property's full-service health spa has body treatments, massage/treatment rooms, facials, and beauty services. This 5-star property has a 24-hour business center and offers small meeting rooms, secretarial services, and technology support staff. Complimentary wireless Internet access is available in public areas and the hotel has a computer station. This Santa Barbara property has 1121 square meters of event space consisting of banquet facilities and a ballroom. The property has a complimentary area shuttle which runs to destinations within 3 mi. Business services, wedding services, concierge services, and tour/ticket assistance are available. Additional property amenities include a rooftop terrace, a terrace, and multilingual staff. This is a smoke-free property.

Guestrooms.
92 air-conditioned guestrooms at El Encanto feature iPod docking stations and minibars. Rooms are all accessible via exterior corridors. Accommodations offer garden views. Beds come with signature bedding. Bathrooms feature shower/tub combinations with rainfall showerheads. They also offer makeup/shaving mirrors, designer toiletries, and bathrobes. Wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer cordless phones with voice mail. LCD televisions have premium satellite channels, free movie channels, and DVD players. CD players, laptop-compatible safes, and coffee/tea makers are also provided. Guests may request hypo-allergenic bedding and wake-up calls. A nightly turndown service is offered and housekeeping is available daily.



Notifications:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.


Based on 911 reviews
from Dana Point, California
Submitted on 30-05-2016
From first impressions of Welcome Back with a by name greeting from car valets, bellhops and the check in desk you immediately feel at ease and back at one's home away from home. For a luxurious sanctuary retreat in the hills above Santa Barbara there is simple nothing finer. We are already looking forward to our next stay.
from
Submitted on 03-06-2016
We went to El Encanto to celebrate our anniversary. Our experience was perfect. The hotel is luxurious, service attentive, views lovely, grounds lush and lovely, and location convenient to downtown Santa Barbara. All without being pretentious or glitzy. The bathroom was beautiful-heated floors, rainshower with plenty of hot water, soaking tub. The windows open for fresh air. we had private outdoor space which was pleasant. We never heard the HVAC system which is unusual for many hotels, but... Read more
from Jacksonville, Florida
Submitted on 04-06-2016
This may possibly be the nice hotel I've ever stayed. The mountain view overlooking Santa Barbara is breathtaking. The grounds are beautiful, peaceful and relaxing. Staying in a standalone bungalow as opposed to a hotel room was even better than I could have imagined. The restaurant and view with the Sinatra style singer was so relaxing. The staff is so friendly and attention. An absolutely fabulous place.
from
Submitted on 05-06-2016
Beautiful property in beautiful Santa Barbara. Impeccable service, room and restaurant. Shuttle service takes you into the city too. Great view from the pool, eve cells facilities. Highly recommended if you are stopping in Santa B. Exceptional.
from Austin, Texas
Submitted on 05-06-2016
We took a few days in advance of a business meeting in LA to see Santa Barbara. What a great idea! Beautiful, quaint town, and El Encanto is the place to stay. It sits high on the hillside looking towards the water, and is located in a residential part of town which we liked. It is quiet here, but close to everything as SB is not a big place. We stayed in a king bungalow with a view of the pond. We enjoyed sitting on our patio in the evening and enjoyed the wonderful weather. The room was... Read more
from Bay Area Houston, Texas
Submitted on 08-06-2016
Excellent services from staff,great foods,beautiful surrounding,a great place for all special occasion,a memorable one ,especially the beautiful garden,an oasis,is nice to have dinner seating outside enjoy the ocean view and the food and services are incredible .
from Fair Lawn, New Jersey
Submitted on 09-06-2016
This was perhaps the nicest hotel I've experienced to date. From check in to check out, everyone is courteous and professional. The rooms are magnificent. I loved the initial on my pillowcase. It's just a little touch, but it's over the top! Both the room and staff exceeded expectations.
from Santa Barbara
Submitted on 09-06-2016
A two-day stay which we wished had been longer. The hotel and its amenities were excellent, bettered only by the warmth and professionalism of the staff. We liked the fact that the hotel was located the hills above the town but accept that this might not be to everyone's preference.
from London, United Kingdom
Submitted on 26-06-2016
Really comfortable and romantic hotel. The pool is heated and has an incredible view. Our bed and bathroom felt luxurious and spacious, and we really loved spending time here. The breakfast was also delicious and service was wonderful. Highly recommend staying here if you're in Santa Barbara. Views from across the hotel are wonderful. It's a perfect place to relax.
from Los Angeles, California
Submitted on 26-06-2016
This is a lovely resort. We had stayed here a long, long time ago. Apparently, since that time it has been completely remodeled. They told me they spent 7 years in construction! Anyway, whatever they did has worked quite well. Here are the pros and cons: Pros: 1. The resort is very pretty and well done. They say it's on 7 acres but it is all down the side of a hill which I imagine would be very hard to build on. They've done a great job with having little cottage like rooms all along th... Read more
from Miami
Submitted on 27-06-2016
Went there for a wedding, we were a big group, the venue is amazing, the food and beverage is outstanding and the service was very attentive and professional . Beautiful view and rooms are very spacious and well equipped . We loved the pillow with your initial on it :)
from Edwardsville, Illinois
Submitted on 27-06-2016
This hotel was wonderful. The staff was friendly, and the service was impeccable. It is a bit rustic, so if you are looking for a more traditional hotel setup, this is not the hotel for you. There are several individual "casitas" throughout the property. That said, it can be a long walk to your room from the lobby area. Upon arrival, we were treated to chocolate covered strawberries to celebrate our birthday trip. The room was clean and well appointed. The on-site restaurant is really goo... Read more
from Mexico City, Mexico
Submitted on 27-06-2016
Whether you go with your pets or not the overall experience is great. If you have pets, definitively is the place to go... from the valet receiving your dogs with a treat and petting them, all the staff comes out to receive you and pet your dogs. We were lucky and got upgraded, the room was luxurious, spacious, with great amenities, even the bathroom floors were heated and the mattress was great. The personnel in the hotel are the ones making a difference, services was outstanding.
from
Submitted on 27-06-2016
My husband and I stayed here for the night before and after our wedding and were delighted by the customer service. Staff were friendly and helpful, and the personalized touches made us feel special and welcome.
from San Francisco
Submitted on 03-07-2016
The Belmond El Encanto looks the party of a Hollywood glamour queen - but doesn't deliver. The service is beyond sub-par and in fact rude. We had booked a special room for our 27th anniversary and been told they would do everything they could to accommodate us. Instead, they gave us the WORST room on the property with a view of the parking lot. When I complained, I got a lecture from the rude manager. They then found us a proper room, but the next morning when we took our showers, there was NO... Read more
from Dallas, Texas
Submitted on 05-07-2016
some rooms have views others do not.Difficult to evaluate as staff is terrific but you need to drive or take the hotel shuttle wherever you go.there is a $35 per day charge for parking.If you like to be able to go outside to walk around in town or see things this is not your place
from Fairfax, Virginia
Submitted on 09-07-2016
My wife and I arrived at 4am after a truly horrendous American Airlines experience and, from the moment we stepped out of the car, the staff went above and beyond the call to help us settle in to this magnificent property and soothe our rattled nerves. We grabbed a couple of hours sleep in a bungalow that is pure California (and laid out with all the amenities one needs) and woke up starving; thankfully, Adam led us to the restaurant with a spectacular ocean view, where Alex and Alfredo treated... Read more
from Los Angeles, California
Submitted on 10-07-2016
We stayed here for our honeymoon 25 years ago and just recently stayed for our 25th wedding anniversary. I know a lot of other hotels have popped up in Santa Barbara and I wasn't sure what the El Encanto had done in the intervening years - but it was amazing. The staff was incredible - super helpful - always making you feel welcome. The dinner terrace/balcony was beautiful - the food was excellent -even a number of vegetarian options. It was totally relaxing - really romantic - couldn't reco... Read more
from Saint Louis, Missouri
Submitted on 11-07-2016
WE stayed here for only one night and wished it had been more. The hotel and its famous bungalows sit high above Santa Barbara on the side of the mountain. The property has undergone a seven-year board-by-board renovation to the highest standards. The rooms are first class, the restaurant is beyond compare, the view is without equal. You cannot do better than this in Santa Barbara if you want to be pampered and made to feel special..
from Santa Barbara
Submitted on 13-07-2016
We have stayed at two Belmond hotels before in Italy; this Belmond hotel in Santa Barbara certainly matches those in terms of setting, decor, service, style and attentiveness. The Belmond hotel offering is exceptional; old school attention to detail in terms of service, quality and luxury. A major differentiator is that children are welcomed but don't dominate the environment for those travelling without children.
from Bellevue, Washington
Submitted on 13-07-2016
We really enjoyed our stay. Every room is it's own bungalow. Some are connected while others stand alone. The staff was super friendly and the grounds were beautiful. It is up in the hills and very quiet and somewhat secluded in a residential neighborhood. It is quite a ways from the water. A visit to the ocean is definitely a car ride. The views over the city are pretty with the ocean in the far distance. Very relaxing. We also enjoyed the spa and dining in the restaurant.
from Antwerp, Belgium
Submitted on 14-07-2016
absolutely top this hotel. Would have loved to stay longer. Staff very helpful, beautiful and spacious room and bathroom with lovely view on garden. Restaurant great with beautiful terrace. Top jazz musicians in weekend performing in bar and out on terrace. Free shuttle to beach and downtown SB (disappointing...)
from Santa Barbara, California
Submitted on 15-07-2016
Six of us were celebrating a 95th birthday and from beginning to end it was very poor. We were served bread and butter with no butter plates or knives in sight. At our request they brought them. We had long waits for everything: menus, questions, orders, food arriving, dessert menus, serving of the dessert. They served five of us our order and after about 5 minutes the 6th arrived. In fact the service was so slow we couldn't wait any longer for our dessert and had to leave just as it arri... Read more
from Los Angeles, California
Submitted on 16-07-2016
From the beautiful grounds to the amazing staff, you'll feel relaxed and pampered in the most sophisticated way. I've been here four times this year and am already planning my next visit. Just can't say enough about how special El Encanto is.
from Yorba Linda, California
Submitted on 18-07-2016
I visit Santa Barbara regularly on business and most always stay at the El Encanto. This trip was like none other in that the internet in the room was simply pitiful. Staff was great as always and they did all they could to solve the problem. My advice: verify quality of the internet connection before you unpack if internet access is important.
from Vail
Submitted on 20-07-2016
Amazing service from room service, to help with the luggage to valet. This place is a gem. Beautiful resort and nice getaway. Would come here with friends or the family. Very classy, amazing rooms, beds and the restaurant was great. This is my 3 time here and would come back just to relax and enjoy Santa Barbara.
from London, United Kingdom
Submitted on 21-07-2016
I just read a moronic review from a person giving this place 3* review based on the wifi! The bloody WIFI?! Who goes here and leaves negative feedback about the wifi!! What sort of world do we live in!? Anyway, ignore the odd idiot, this place is heaven! Perfectly positioned just outside of beautiful Santa Barbara's Main Street, but close enough to bike (all downhill) in 5mins! A true 5* property. It's 5* priced but you don't stay there being unaware of that fact. Rooms (bungalow) - beautiful,... Read more
from Chicago, Illinois
Submitted on 24-07-2016
Attended a flawless wedding weekend at the Belmond El Encanto, what an idyllic spot and what pros they are. The ballroom opens out onto a lovely lawn and the wedding took place over the pond. Food was delicious, service was great, happy couple and happy guests. Highly recommend.
from
Submitted on 24-07-2016
5 stars! First class hotel, top notch service. Great ambiance with private bungalows, beautiful views, in quiet residential area. When we met our bellman at our room he gave us handcrafted heart stone that he had made himself for our 20th anniversary. We loved this property so much we extended our stay by one day. Can't wait to go back!
from
Submitted on 24-07-2016
As a familiy of 5 we did many 5 star hotels . This hotel has many good things but also some things that i would not classify as five star confort. To begin, the hotel is very well located. The villas are very nice, large and private. The hotel staff do their best BUT is not trained like staff in bigger for eg" four seasons "hotels. This is obvious in every aspect. Restaurant service, lobby, pool something in the servce is missing (they are friendly). Staff by moments running like chickens witho... Read more
from
Submitted on 25-07-2016
I stayed in a superior bungalow room at the el encanto during a vacation through several states. At around 450 USD a night this hotel is not cheap but I feel that the service and comfort level justify the price relative to other properties I've stayed in the US. My room was spacious and comfortable, with a large TV, power outlets in all the right places, and an amazing bathroom with Etro products. The grounds, pool and spa are all lovely. It is the staff that make the hotel though, everyone was ... Read more
from
Submitted on 25-07-2016
The room was 501, Bungalow, quite impressive. Right off the brick trail, next to the Seawater pool and Gym. Little private patio with old fashion plaster and clay-pot roofing and wooden window and doors. Romantic and very special. The restaurant had this singer who reminds you of a young Frank Sinatra, his name was Luca Ellis and what a Crooner, very entertaining and the food was to die for. FABULOUS!! Thumbs up to this joint!!
from Santa Barbara
Submitted on 26-07-2016
Staff seemed very inexperienced. Weddings on both days of our weekend stay. Ruins the beautiful get away experience. The location and facility is however unmatched and, for yet reason alone, we may come back.
from Lausanne, Switzerland
Submitted on 27-07-2016
Probably the best hotel of our trip in California. The hotel is located on a hill in Santa Barbara, which allows beautiful sea views from the restaurant, the pool and the rooms. The temperature is slightly higher than on the beach because of this (we noted a difference of 2 degrees Celcius throughout our stay). The rooms are large and beautiful. The hotel is very clean and nested in a beautiful garden. The pool is really nice and not too crowded. The restaurant is good and relatively inexpensive... Read more
from Goleta
Submitted on 28-07-2016
Beautiful location, lovely grounds, yummy food! A wonderful place to relax and spend time with friends! Our server, Joshua, was excellent - very attentive and friendly. The patio outside is pet-friendly, so we brought our small dog! My only complaint was that it took a long time for the kitchen staff to prepare my breakfast. When I did receive it, the eggs were undercooked. Our server did apologize and brought me another plate of food. We've been here before and will definitely return in the fut... Read more
from California
Submitted on 30-07-2016
This hotel is lovely, not very easy to find but its in an exclusive neighborhood away from the traffic. You can literary enjoy a 2 block walk down the hill and visit the SB beautiful Mission. I loved the hotel rooms and restaurant... Not a fan of the pool, I found it a bit small and looks better on pictures. Over all a nice stay!
from Carmel Valley, California
Submitted on 31-07-2016
I come to this property often and always enjoy the ambience. I mostly come for lunch which I find mostly lacking. The menu is very small and has not changed in ages. I don't really come for the food but if you need a place to work on your laptop or reflect, this is an excellent choice. The spa mani/pedi is really great (ask for Joanna) and if you come during the week, you can hang out at the pool (which has a full bar) after your treatment. But I would agree, this is probably the best hotel ... Read more
from Los Angeles, California
Submitted on 31-07-2016
Besides the stunning grounds, incredible accommodations, and impeccable food, Stella, the manager at the El Encanto, really provided us with the royal treatment. She made sure every detail was tended to, welcoming us with a bottle of champagne in our room, chocolate covered strawberries, and prime seating at the gorgeous outdoor restaurant. The staff was incredibly attentive and warm. For such a big hotel chain, we love the intimate experience that the El Encanto provides. We'll definitely be co... Read more
from London, United Kingdom
Submitted on 03-08-2016
We stayed at Belmond El Encanto for only two nights, and wished so much it could have been longer. The hotel is up in the hills, not sure why we had the impression it was near the beach, our fault entirely, but it does give you beautiful view, especially at night. Our room was a Premier Bungalow and was absolutely stunning, the best bathroom ever (we have stayed at the Burj 7*!) was fabulous. The bungalow had a private terrace where we had breakfast and one evening meal, and was gorgeous. R... Read more
from dallas
Submitted on 11-08-2016
This hotel was definitely a five star hotel and treated us as such. We will go back many more tomes in the future. The food was delicious and we loved having a front porch on our room to enjoy reading the paper and drinking coffee. Our couples massage was awesome!
from Southern california
Submitted on 11-08-2016
It has been awhile since I last stayed at the El Encanto, so it was time for a return visit. The strengths remain clear. The view from the main restaurant/outdoor patio is world class. The bar/lounge with the same view superbly designed. A dinner on the patio on a nice summer night is divine. The service is friendly, and the grounds are impeccable. The restaurant quality is good. Value is ok for the prices. There are finer restaurants in SB but this is a good option. This time the qui... Read more
from Berlin, Germany
Submitted on 13-08-2016
We came here the 2nd time in 3 years. What can we say ? Immaculate, perfect, luxurious. We simply love it. The hotel, the views, the very nice pool, the professional and attentive staff, the restaurant, the bar, the spacious rooms. A very decent atmosphere. To us it is amongst the Top 10 hotels in the Western world. We travel a lot and we rarely say that a hotel has even improved over the years. El Encanto is one of them. We booked a Deluxe Premier Bungalow King incl. gourmet package (#1803) wit... Read more
from San Diego, California
Submitted on 30-08-2016
My husband and I stayed at the El Encanto for two nights, during our first visit to Santa Barbara. Our room was large, the bed so comfortable and the rain shower amazing. This was just what we needed to get away from the stress and rush of everyday life. We also each had a treatment at the spa- a massage and a salt scrub. It was sooo pampering! We both concluded that it was too short, and that we should have gone with the 80 minute treatment. The staff at the hotel are super helpful, friend... Read more
from Los Angeles, California
Submitted on 30-08-2016
The hospitality is the best I've experienced throughout all my travels (the United States and Europe). The staff was extremely courteous and helpful. The food was excellent. I had an opportunity to meet the resort manager Shaun O'Bryan, one of the nicest and most competent I've ever met. He handled his staff and the hotel with expert professionalism.
from Valkenburg, The Netherlands
Submitted on 30-08-2016
We visited this lovely hideaway hotel above Santa Barbara in the hills and loved it. The bungalows are very luxurious and well equipped, the vista's are grand from our bungalow. We stayed with our children (6 & 9 years) and they also told us 'they never felt so spoilt' before! The heated swimming pool is 75% saline and therefore a great experience, less chlorine! The views from the restaurant terrace are amazing and the food was delicious.
from san francisco
Submitted on 02-09-2016
My husband and I were just at El Encanto. The Hotel is over the top fabulous!!! Our room was sensational we never wanted to leave . Great beds!! The service is as good as it gets , I felt like I was in a private Villa and not a hotel. My wife said the yoga class was one of the best I have ever taken at a hotel, I loved the spa and swimming pool... Breakfast on the patio with a wonderful view was excellent. Service was friendly and excellent. Great restaurant recommendations from the concierge.... Read more
from Pittsburgh, Pennsylvania
Submitted on 07-09-2016
Spectacular views overlooking Santa Barbara and the ocean. Beautiful table setting with simply stunning flowers. The food was ok and the service was medium. My biggest problem is the wait staff all had these sullen faces which made us feel like they did not want to be there. We had an amazing time anyway.
from New York City, New York
Submitted on 13-09-2016
The hotel is in a lovely location, and the remodeling has been done exquisitely, but the food is mediocre and the service in the restaurants is not up to the standards of a 5 star, luxury hotel like this.
from Santa Barbara
Submitted on 13-09-2016
Beautiful, relaxing hotel overlooking Santa Barbara and the ocean beyond. Rooms are lovely, staff is warm and very helpful, breakfasts and dinners are fabulous on their beautiful veranda. It's understandable why this hotel is rated so highly!
from Laguna Niguel, California
Submitted on 15-09-2016
Our trip was short, but the time spent there was amazing.... from the moment you show up, the bellman are fabulous, to the people who help check you in and get you to your room..... the view is amazing, the drinks at the bar are delicious... the spa was refreshing... all around, could not ask for more... best decision when in SB...
from Washington DC, District of Columbia
Submitted on 16-09-2016
I came here with my husband for our honeymoon. We were blown away by the grounds but extremely disappointed with the customer service. The positive is that the room was very nice. We stayed in a bungalow that was spacious and had a patio looking out onto the luscious landscaping that defines the property. The grounds, generally, were amazing. The pool has a panoramic view of SB and the ocean as does the restaurant. The spa was also a treat. The massage therapists were fantastic--best massage I'... Read more
from
Submitted on 18-09-2016
This is Beth and my third trip to the Belmond El Encanto starting two years ago when we spent our wedding after celebration and honeymoon here. Twice since we have returned on both pleasure and business visits. Each time we return the service and accommodations never fail to exceed our expectations. Yesterday I was treated to some very special birthday surprises when our hostess offered us mimosas at breakfast and when I raved about their signature Belgium waffles, she later returned with a gi... Read more
from Westlake Village, California
Submitted on 19-09-2016
The grounds are gorgeous and the rooms beautifully appointed. Although the staff were very nice, they were clearly understaffed and we had to wait excessively long for everything, drinks, food, especially valet. We called more than 10 minutes ahead and still had to wait another 10-15 minutes for the car and repeat our name and description of our car more than once. Additionally, we arrived late due to severe traffic because of a fatality on the 101. We called more than once to reconfirm spa app... Read more
from
Submitted on 19-09-2016
The room was top notch. The grounds were better, think of your favorite hotel, this was more beautiful/calm than that. View from pool area was also quite nice. Didn't eat at the restaurant so can't comment. Service/staff was great, very friendly and helpful.
from Laguna Beach
Submitted on 19-09-2016
I love it when you actually get what you pay for! This was our third sojourn to El Encanto, this time for a birthday/anniversary. The room was flawless, the staff accommodating without being robotic, the facilities (especially the pool) perfection. You can take a trip for less money, but if you want to truly escape the norm and have a memorable experience, El Encanto is your huckleberry.
from London, United Kingdom
Submitted on 20-09-2016
The truth will out: and the truth is that this is one of the best hotels I've stayed in (yet). Better than the last Belmond we stayed at last year in Bali. The grounds are beautiful and well manicured (unlike Santa Barbara's dissapointing botanical gardens). And the view stunning, especially from the pool side. Our room was great; spacious and subtly decorated for a relaxing stay and super sleep. The staff couldn't do enough for us, especially the valet. In fact, if anything, at times they we... Read more
from Newport Beach
Submitted on 21-09-2016
I've been wanting to stay at this resort since reading about its 7 year renovation. The resort is lovely, the decor and grounds are spectacular and the restaurant and terrace have excellent food. My only complaint/criticism is regarding the inconsistency in the service level. At this level of a resort, service needs to be consistently excellent. We experienced annoying snafus, a rather casual/nonchalant attitude when we politely asked for things to be corrected. We travel extensively around... Read more
from Carmel, CA
Submitted on 23-09-2016
Enjoyed our second stay here. Beautiful place that's convenient to town but still out of the way. Very peaceful vibe. Thought the service was excellent. Enjoyed the electric bikes which actually made riding back from State St. possible! The website makes the implication that there is tennis available at the hotel, which there is not. They have a special deal with Santa Barbara tennis club, but you have to basically take a lesson to play there. This actually ended up being really cool and loved t... Read more
from Lutherville,md
Submitted on 23-09-2016
Stayed here for 2 nights. Hotel was very hard to find away from downtown in a residential area, Once you arrive -all is good. Excellent staff and service. Our room was very nice with a large bathroom that had a heated marble floor. The bed was very comfortable but our mini bar was not stocked. They have a small but very nice swimming pool with an attendant to bring you food or drinks. Also electric bicycles if you want to go around the area. They offer transportation within 5 miles of the hote... Read more
from
Submitted on 23-09-2016
The El Encanto is simply incredible. The bunglows are very quiet and set in a beautiful setting. The pool is wonderful and the staff are beyond friendly. The food was excellent and the views from the restaurant and rooms could not be beat.
from California
Submitted on 24-09-2016
We were here for a weekend stay with a group for a retreat. Initial check-in went great. The room we were showed to was up on the 2nd level and accessible only with steps which was difficult for my husband. We asked them to move to a different room and was accommodated immediately. Next day room was not cleaned at 12:30. Called and was told someone would be right there. Came back at 2:20 room just being cleaned. We are on a schedule and had to sit outside for 20 minutes while it was being clean... Read more
from
Submitted on 24-09-2016
Just returned from my 4th stay at this hidden gem and it never disappoints. We wanted a quiet place to unwind and relax but also close enough to shop in State St. Stayed in the "Hummingbird Suite" which was perfect and has a bathroom the size of my house! We also had a delicious dinner in the restaurant. Our waitress was extremely attentive....and the Australian Rack of Lamb is a must! I'll definitely be going back for a 5th time, sooner, rather than later!
from San Francisco
Submitted on 26-09-2016
This place never lets me down, it's continues to be my favorite getaway. The food keeps getting better even though it was outstanding. They have some new staff who really excelled, the pool was an outstanding experience. Ruben who is the main guy really is doing a great job. I will be back before the end of the year, thank you and keep up the amazing work.
from
Submitted on 27-09-2016
For memorizing views, mouth watering cuisine, and miraculous hospitality, there is no alternative for what Belmond El Encanto has to offer! Enter into an oasis perched atop beautiful, Spanish-tiled Santa Barbara, minutes away from the niceties of downtown yet out of earshot from the rambling railroad tracks, offering restaurant, spa, transportation, and pool service fit for those looking for an otherworldly local escape! You won't be disappointed... Best, ~S
from Des Moines, Iowa
Submitted on 29-09-2016
This lovingly restored historic property doesn't miss a detail‚??even the old wisterias were carefully moved then replanted after the renovation of the pergola. The staff is gracious, caring, and there to please. They also are informed on the history‚??and significance‚??of this Santa Barbara landmark. It's the little things‚??having extra pairs of reading glasses on hand for those like us who come to dinner without their cheaters‚??that make the resort more than a luxury hotel but a place where... Read more
from Coventry, United Kingdom
Submitted on 03-10-2016
Cottage styled rooms spread over this beautiful property. Staff (Bell boys, Valet, restaurant staff, pool staff) are excellent, very helpful and professional. These guys just proved that service makes a huge difference. Amazing food. Complementary fitness classes(yoga and core training) are amazing. Have to write a separate review for bed comfort and room - they get 5 stars
from Montreal, Canada
Submitted on 05-10-2016
Awesome from the moment you are greeted!!!! The suites , vistas , dining were all perfect! The spa was fabulous as well. Will definitely be back next year For your bucket list if you have discriminating taste
from Santa Barbara
Submitted on 09-10-2016
The view at this hotel is incredible however it is very much let down by its staff and attention to detail compared with other hotels in its category. On arrival into our lovely room we found a pile of ants and a number of moths. We phoned reception to mention this and did not receive an apology but got told someone would come and sort the issue. After going to the pool for a couple of hours returned to find the problem had not been solved. I then phoned reception again and again did not receiv... Read more
from Santa Barbara, California
Submitted on 17-10-2016
El Encanto is truly a stunning property nestled in the hills of Santa Barbara's Riviera. Just the view, ambiance and setting is worth going alone, but the outstanding service and food is what really put the experience over the top. I can't express enough how personalized service can make such a difference. Jessica the restaurant manager and Alfredo our server were so personable and attentive. Chef Johan Denizot's menu is stunning. With shared family style appetizers to start, hearty entree ... Read more
from
Submitted on 17-10-2016
Exceptional luxury property with service that will exceed your expectations. This quality doesn't come cheaply, but if you desire an idyllic, scenic, special get away, give this a look. The rooms vary in size and the views and amenities are different all over the property. Do your homework, and you can find a deal. Highly recommended.
from
Submitted on 17-10-2016
My wife and I go to Santa Barbara three to four times a year. The only place we ever stay at is Belmond El Encanto. Their service is exceptional not to mention heartwarming. It feels like a second home.
from Sydney, Australia
Submitted on 17-10-2016
We received very personalized service and the food and amenities hit the mark - just what we needed. Room was perfect and considering our jetlag, we were able to adjust to the time zone quickly because of the serenity. Thank you and we look forward to our next trip.
from New York City, New York, USA
Submitted on 19-10-2016
Great service, beautiful grounds, expansive views and very well detailed rooms / architecture / etc. The property was recently renovated and is first rate. Staff was exceptionally well trained and professional. Pool is beautiful, if not a bit small when there's a wedding or another function taking place on site. The property has a lot of charm and character, like other Belmond locations. I would highly recommend it for a few days of R&R.
from Santa Monica, California
Submitted on 31-10-2016
I'm conflicted writing this review. On one hand I want to share and complement the El Encanto for an amazing property and operation, on the other hand I feel like I'd like to keep this place my secret. This was our second Belmond property that my Wife and I have visited, they did not disappoint. The grounds are immaculate, well maintained and feel very safe and secluded. The staff is almost too friendly (is that even possible) and extremely attentive. The room we stayed in was well appointed, e... Read more
from Los Angeles, California
Submitted on 31-10-2016
El Encanto has a lovely secluded location in the hills above Santa Barbara. Views of the city, sea and Channel Islands are stunning. "Rooms" are actually spacious suites in bungalows, beautifully furnished with all the amenities. Food and service were excellent. The pool area met my expectations; good for serious swimming of laps, gorgeous view.
from Columbus, Ohio, United States
Submitted on 01-11-2016
The most difficult part of this property is finding the way in to valet. Once there you are treated with nothing but excellent service. The staff, from top to bottom, is some of the best. The property sits high on the hill with views of the Pacific Ocean but far away from the noise of the main city. Our bungalow was spacious and well stocked. The best thing I can say for this review, that I haven't already, is the Belmond made the "Top 3" of my wife's favorite properties.
from
Submitted on 01-11-2016
What a beautiful hotel! We were staying a family house in Santa Barbara without a pool so we treated ourselves to a night here. Our suite was pure luxury with the most comfortable beds and amazing bathroom. Lovely Lia on reception gave exceptional customer service and was a fantastic ambassador for the hotel and hotel group. We spent a couple of very lazy days round the pool and ate a couple of fantastic meals at the terrace restaurant with the best views in Santa Barbara. Can't wait to visit ag... Read more
from Wilmington, Delaware
Submitted on 02-11-2016
Our room was amazing and the staff was ALWAYS friendly and helpful. The van to and from town was perfect. We had a wonderful two night visit . We had breakfast one day and the food was very good and reasonable. The bathroom of our room was all marble and was huge. Would return to this hotel when we visit Santa Barbara again.
from Los Angeles, California, United States
Submitted on 10-11-2016
This place is special. Our recent trip to Belmond El Encanto was exceptional in every way. We travel a lot and could not recommend this hotel more to others. Everyone from the booking staff, front desk, valet/bell service & restaurant staff were amazing. We have a newborn and they were accommodating in every way to ensure we had a great stay.
from London, United Kingdom
Submitted on 15-11-2016
Ten minutes outside the town but there is a complimentary shuttle. Lovely setting and lovely views over the terrace. Spent 3 nights at the hotel and enjoyed them very much. Staff were friendly and tried hard but were stretched at times. Breakfast took some time as the staff could not cope with the number of guests. Shame as both days was the same. Breakfast itself when it did arrive was very good. The room was lovely and had everything that we needed. We dined in the hotel one evening and the f... Read more
from Ojai, California
Submitted on 15-11-2016
The Terrace Dining Room was the perfect place to celebrate a special occasion. We were seated on the terrace with sweeping views of the harbor and ocean beyond. Among the many things that make El Encanto special is its location nestled in the hills giving you a combination of lush greenery, majestic trees and the expanse of the ocean. As night falls the city lights dot the landscape adding a festive feel. El Encanto is the quintessential resort. Every detail is considered from the warm greeted ... Read more
from Escondido, California
Submitted on 17-11-2016
Quaint and beautiful, with heated floor tiles in the bathroom, extra-long bathtub, and exceptional shower! 24-hour in-room dining menu for those who do not want to leave their rooms, although the intimate Terrace Dining Room experience was lovely in every way! We are here to see the Santa Barbara Mission on a one night visit, although I really wish we could stay longer. The pool is heated to 86 degrees (unheard of), and had I known, I would have brought my bathing suit. If you are looking for... Read more
from Liverpool, United Kingdom
Submitted on 18-11-2016
From the moment we drove up to the hotel, sun just setting we knew we were at a very special place. If you're looking for top class service, elegant wonderful rooms with lovely views and luxurious amenities stay here! The hotel is a haven for peace and privacy with spectacular views over the Pacific and a cutting edge customer service adapted to your individual needs. I look forward to staying here again!
from Palm Beach, Florida
Submitted on 21-11-2016
This property is truly an enchanted place. Very lovely and understated elegance. Our casita was simple but great. Fabulous bed and bedding, with an "over the top" bathroom. We were traveling with our dog. The staff were great, and the property very pet friendly. We enjoyed the restaurant, menu and view, so much, that we never ventured out to any Santa Barbara restaurants. The pool has a wonderful view of the harbor.
from Los Angeles
Submitted on 22-11-2016
My brothers and I brought our Mother here to celebrate her 90th birthday. The dining room waitstaff was incredible. Mom got chilly so they wrapped her in blankets. My phone died and they brought me s charger. The food was delicious as ever, the multi-million-dollar facelift has elevated this place to new heights and the service was impeccable. A special shout out to our server, 'Emmy' who made sure we all felt special. His warmth and helpfulness prompted me to leave this review. I hope to come b... Read more
from Portland, Oregon
Submitted on 22-11-2016
This hotel is understated in a truly elegant way. The rooms are romantic. The view from the balcony breath taking. Breakfast was good. Very friendly staff. We were able to open all of our doors and windows and sunlight poured in. Looking forward to visiting again. Beatific grounds.
from Brooklyn, New York
Submitted on 28-11-2016
My husband and I first visited El Encanto right after its renovation a few years back -- and we were instantly in love. The grounds are lovely, the views stunning and the rooms luxurious. The pool area is small but never felt crowded, and the food was great as well. We left feeling utterly revived. So when we were heading back to Santa Barbara for a long weekend, El Encanto was an easy choice. The though the grounds and room were just as lovely as we remembered, the service was just *off.* Mayb... Read more
from New York, NY
Submitted on 28-11-2016
I just found my travel note book and realized I hadn't posted this yet... not that I could forget any of it as I was truly shocked at how much I disliked this place. Everything was disappointing. We booked months in advance as it was our first solo getaway in over a year. An unexpected trip to the ER meant we didn't arrive until 430p on the first day. We waited in line to check in and were ignored by a woman at the desk for a good 10 minutes. Finally I got attention (a male clerk) and thought th... Read more
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