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Hilton Garden Inn San Mateo

San Francisco, CA, US (SFO)

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Based on 537 reviews
Hilton Garden Inn San Mateo Hotel is just a short drive from exciting and beautiful Downtown San Francisco and the outstanding scenic California coast
Room & Rates
1 King Bed - Hilton Garden Inn San Mateo - 1

1 King Bed

Room Amenities:
Complimentary Wi-Fi
Bed with Adjustable Firmness Dial
Hi Definition Flat Screen TV
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Mobility Hearing Accessible 1 King w/Tub - Hilton Garden Inn San Mateo - 2

Mobility Hearing Accessible 1 King w/Tub

Room Amenities:
Complimentary Wi-Fi
Bed with Adjustable Firmness Dial
Visual Fire Alarm, Door and Phone Alert
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Mobility Hearing Accessible 1 King w/Roll-In Shower - Hilton Garden Inn San Mateo - 3

Mobility Hearing Accessible 1 King w/Roll-In Shower

Room Amenities:
Complimentary Wi-Fi
Bed with Adjustable Firmness Dial
Visual Fire Alarm, Door and Phone Alert
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1 King 1 Bedroom Suite - Hilton Garden Inn San Mateo - 4

1 King 1 Bedroom Suite

Room Amenities:
Complimentary Wi-Fi
Hi Definition Flat Screen TV
Living Area
Bed with Adjustable Firmness Dial
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2 Queen Beds - Hilton Garden Inn San Mateo - 5

2 Queen Beds

Room Amenities:
Complimentary Wi-Fi
HDTV with Hi-Definition Channels
MP3 Clock
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Mobility Hearing Accessible 2 Queen w/Tub - Hilton Garden Inn San Mateo - 6

Mobility Hearing Accessible 2 Queen w/Tub

Room Amenities:
HDTV w/Hi-Definition Channels
Complimentary Wi-Fi
Visual Fire Alarm, Door and Phone Alert
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Mobility Hearing Accessible 2 Queen w/Roll-In Shower - Hilton Garden Inn San Mateo - 7

Mobility Hearing Accessible 2 Queen w/Roll-In Shower

Room Amenities:
HDTV w/Hi-Definition Channels
Complimentary Wi-Fi
Visual Fire Alarm, Door and Phone Alert
Hide room details
Hearing Accessible 2 Queens - Hilton Garden Inn San Mateo - 8

Hearing Accessible 2 Queens

Room Amenities:
HDTV w/Hi-Definition Channels
Complimentary Wi-Fi
Visual Fire Alarm, Door and Phone Alert
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Hilton Garden Inn San Mateo
2000 Bridgepointe Circle, San Mateo, CA US 94404

Right Where You Belong
Hilton Garden Inn San Mateo Hotel offers its guests many convenient services while guests enjoy the luxury of contemporary accommodations in the San Francisco Bay Area. This hotel proudly carries an AAA, three-diamond status and is only 20 miles from famed San Francisco attractions such as Union Square and the Golden Gate Bridge.

Hotel Amenities

  • 24 Hour Pavilion Pantry Market
  • Automated Teller 2.50 Fee
  • Baggage Storage
  • Bar Area
  • Beverage Area Complintary
  • Coin Laundry 1.00 Fee
  • Laundry and Valet Service
  • Local Area Transportation
  • Multi Lingual Staff
  • News Stand 1.00 Fee
  • Safety Deposit Box
  • Snack Shop
  • Full Service Business Center
  • Fitness Room
  • Pool

Perfectly Appointed Rooms
Relax in style in one of the 150 spacious hotel rooms that feature either a king bed, two double beds, or a king bed and twin sofa bed. All the comforts you will need have already been considered to make your stay pleasurable and memorable.

Room Amenities

  • Free Internet Access
  • Microwave
  • Refrigerator
  • Dual-line Speaker Phone
  • Children`s Menu
  • Children`s Video Rental
  • Cribs Available Upon Request
  • High Chairs Available Upon Request

Delicious Dining
Enjoy a bit of delicious California cuisine at the Great American Grill restaurant located at the Hilton Garden Inn San Mateo. The atmosphere is stylish and the menu is fresh. Stop in for breakfast, lunch, and dinner daily. Complimentary Starbucks coffee is served every morning.

  • Business Center
  • Conference Rooms
  • Restaurant
  • Swimming Pool
  • Whirlpool
  • Wireless Internet
  • Wireless Internet Access
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 537 reviews
from DAGSBORO, United States
Submitted on 17-05-2016
Great food and accommodations. From the time I walked in the door for my first visit until the time I left I was treated very well. The room was cleaned daily with fresh towels. I went to the bar and had a lite dinner a couple of evenings and had a nice conversation with the bartender. Very friendly and welcoming. I highly recommend it!
from Toronto, Canada
Submitted on 18-05-2016
Super friendly staff, very convenient with shops and restaurants close by. Nice park and recreation area nearby to go for a walk, jog or bike ride. Rooms are decent, a but dark in color for my taste, but spacious with Direct TV entertainment.
from Savannah, Georgia
Submitted on 19-05-2016
Really were happy with the stay at the hotel.The food at the restaurant was tasty and had a very diverse menu.The beddings in the room were ultra comfortable.The lobby was very relaxing and the price was fair based on where hotel was located.
from Stanwood, United States
Submitted on 19-05-2016
We enjoyed our visit and the close proximity to everything that we needed. The hotel was clean and very friendly. They only complaint I would have is that the breakfast is a bit over priced at 16.95 per person for a simple buffet
from California, United States
Submitted on 21-05-2016
I like the Hotel, maybe because we stayed there for only few hours, we came at 10pm, we leave at 7 am. Maybe we didn't enjoy the pool, fitness, and other enjoyable places. My kids we tired, so they slept right away. All overall its good Hotel, and also affordable .
from London, United Kingdom
Submitted on 31-05-2016
The room (and breakfast) were a little overpriced but otherwise there was nothing that was a problem. The staff are very friendly and the entire building was exceedingly clean. Great for the location if you're working nearby.
from Sunnyvale, California
Submitted on 01-06-2016
This was a great hotel stay. Some things I really liked was the gym, pool, and beautiful room decor. Rooms were well designed, comfortable, extremely clean and has DirecTV. Great location and bext to restaurants, Target, Starbucks, and other convenient locations. There's a 24hrs convenient snack area for you to buy if you forget to bring snacks. Some things I would change: -Pillows were uncomfortable (a bit too soft for me) -Move the entrance to gym and pool area so you don't have guests walki... Read more
from Austin, Texas
Submitted on 01-06-2016
Hotel is in a great neighborhood close to food and restaurants, very clean, safe and priced well. We will return here in the future. We were on the go for 3 days and didn't have a chance to eat in the restaurant at the hotel, but it looked inviting.
from Redwood Valley, United States
Submitted on 02-06-2016
Hotel bathroom had not been swept before our arrival. While eating dinner in the hotel restaurant, 3 of the 4 of us had something wrong with our meal (wrong meal, wrong side dish, wrong condiments) and for breakfast, my daughter was charged $16.95 for a donut and a glass of juice!
from Austin, United States
Submitted on 03-06-2016
We stayed at Hilton Garden Inn for Memorial Day weekend. I checked in online, selected my room as well. We didn't get to the hotel until midnight, the FD was very helpful and got me my key within 2 minutes. The room was adequate size, bigger than Doubletree Metropolitan in NYC, so please do not complain about hotel room size if you have not travel much. Its a hotel room, not a 3 bedroom apartment. The location cant be better. It is 3 minutes from hwy 92 entrance and San Mateo bridge can connect ... Read more
from Napa
Submitted on 11-06-2016
Front desk staff very friendly; clean and comfortable room. Love the bottled water given to Honors members. AC in room was a bit loud. TV reception was great. Location was close to where I neede to work the following day.
from Foster City, United States
Submitted on 12-06-2016
Needed a room for 9 nights on extremely short notice and chose this hotel solely on price. While it was still more than I wanted to spend for an extended stay, my experience couldn't have been better. The rooms were large and comfortable. The staff very friendly, patient and helpful.
from Mountain View, United States
Submitted on 14-06-2016
Very good hotel, amazing experience. Me and my girlfriend came here to have a couple night. Enjoyed the service and nice environment around. Staffs were very nice and polite. Bathroom were clean and nice. I liked the breakfast option too. Only thing is that television was of poor quality. Still worth the experience.
from Foster City, United States
Submitted on 14-06-2016
My family and like staying at this hotel because it is clean and the staff is very helpful. the hotel is located 20 mins. south of San Francisco airport. It's also 45 mins from Downtown San Francisco.
from Glendale, United States
Submitted on 17-06-2016
Everything I have come to expect from a HGI plus more. All of the staff were extremely friendly and helpful. I was able to open the window wide to let in fresh air, which was great for me, but not if I had a small child. The outdoor pool was quite nice.
from Toronto, Canada
Submitted on 23-06-2016
Again I stayed at the hotel for another SFO flight, the hotel is do nice, great and friendly staff, and such a nice location with several shops and restaurants close by. Their breakfast is also really good! Shame the pool is so small, since the weather has always been great when I've been their. I am looking forward to my next flight at the end of the month.
Submitted on 23-06-2016
Excellent place to stay at San Mateo CA either for a Business trip or a family vacation, their staff has a very good service attitude and are always pending of your needs, very close to the airport as well as good shopping centers. Their prices are ok and the overall quality of their ammenities is good.
Submitted on 23-06-2016
Was not sure what to expect given the location of the hotel but was pleasantly surprised with the hotel inside appearance, rooms and amenities. I have to share that the food was really good...both breakfast and dinner room service. The staff was very friendly and accommodating.
Submitted on 26-06-2016
Great stay, very friendly front desk staff at check-in, good breakfast buffet restaurant. Near an old mall that has been revitalized and therefore convenient to many shops and restaurants. The business center is free and has EVERYTHING you would need to do work and very clean and quiet. Cookies and Starbucks coffee are complimentary. I can't say anything bad --- the stay was perfect.
from SF Bay Area
Submitted on 30-06-2016
Cannot believe that for the lowest category room I paid over $400.00. This hotel is an embarrassment to the Hilton brand. Paper coffe and bathroom cups, really? Not at this price. I won't be staying at hiltons in the future.
from Davis, California
Submitted on 02-07-2016
I attended a conference at College of San Mateo and this property seemed reasonably close by. Bay area traffic being what it is, it took a while for us to make the short drive, but the hotel was definitely worth it. The lobby is absolutely gorgeous with great places to sit and chat or get your laptop out to work. Check in was pleasant and a breeze. Loved that they had infused water in the lobby for guests to take advantage of. My room was very clean, roomy, and comfortable. Just what you expect ... Read more
from New Jersey
Submitted on 02-07-2016
Excellent hotel in San Mateo near San Francisco International Airport. Great rooms and staff. Good shuttle to and from airport. Great running/biking path near hotel. Appreciated the coffee and water in the lobby. Good internet connection in the rooms. Restaurants and shopping nearby.
from Laguna Beach, California
Submitted on 05-07-2016
If you are visiting the Sony PlayStation corporate office San Mateo, CA(across the street from this hotel) or San Fransisco's China Town (30 minutes away) this hotel is for you. They have Asian socials in the Lobby Garden restaurant and even sell 2016 Sake bottle lite in the hotel pantry. When I was there they must have had two evenings of socials with hundreds of people in the hotel lobby, bar and restaurant. A little overwhelming for hotel arriving guests but amazing social evening entertainme... Read more
from Phoenix, Arizona
Submitted on 09-07-2016
Had a great time would stay here again, was close to all attractions that we wanted to see. Staff was friendly and even texted to see even we would be arriving. Perfect accommodations for family of 5 with 3 teenagers.
from Long Beach, California
Submitted on 11-07-2016
Rooms were clean. Staff was friendly. Good location with stores nearby. Easy freeway access. Food was over priced in lobby but was very convenient and able to be charged to the room. Will visit again and recommend to others.
from Cloverdale, California
Submitted on 13-07-2016
What a wonderful Inn. The staff was so gracious and accommodating. Everyone had smiles on their faces. Lots of great sitting areas inside and out to visit with family and friends. Nice restaurant and bar. Immaculate accommodations. The mattress on their beds are extremely comfortable. Love this place. Great location
from Gotcha
Submitted on 16-07-2016
Very good hotel, location to activities in the Bay Area was great. Would stay again. Accommodations were clean and well maintained. Staff was friendly and very helpful. No parking fee which was a big plus
from San Juan, Puerto Rico
Submitted on 17-07-2016
Comfortable clean, quiet, well located business hotel. It has a basic restaurant for breakfast or dinner. Rooms, bed and bathroom are up to date and it has a comfortable lobby. The area were is located is next to a shopping center.
from El Dorado Hills, California
Submitted on 18-07-2016
My daughter and I stayed at this hotel and found it was in a good location, rooms were clean, staff was friendly, beds were comfortable, and bathroom was spotless. Hilton Garden Inn is a solid choice in San Mateo!
from San Mateo, United States
Submitted on 19-07-2016
I stayed in this hotel two times. Overall, it is quite good: staff is friendly and helpful, room is clean. Breakfast is a bit too expensive for a given choice. However, my last stay was saddened by loud music playing till late night and then a false fire alarm in the middle of the night, so I barely could sleep. Additionally, they forgot to provide a requested wake up call to my colleague, so he almost missed his flight. I hope this was not a pattern, just a terrible coincidence of negative rand... Read more
Submitted on 20-07-2016
We were looking for a place to stay outside of San Francisco. This is a great location & value for both Oakland A's baseball, and a 15 minute drive to the Millbrae BART station (easy parking). Quiet location, but close to some shopping & eateries. Would visit again!!
from Broomfield, Colorado
Submitted on 22-07-2016
I travel quite a bit for business and was truly shocked at the high level of service from the staff at this hotel, especially in the restaurant. Not only was the made to order breakfast fantastic, but three different members of the team checked on us periodically and even filled our water bottles at the bar. There are restaurants and a Target nearby, and the distance to the airport was short, making the location convenient, as well.
from Denver, United States
Submitted on 24-07-2016
The location of this hotel is great. It is within walking distance of a number of chain restaurants. The hotel is close to the freeway and they even provide a shuttle to/ from the airport! Rooms were always clean and staff very helpful
from Pasadena, California
Submitted on 24-07-2016
Great location. Easy to find. Friendly & helpful staff. Clean and lovely property.The staff make me feel welcomed every time I stay there on business. I'd like to go sometime and stay for personal trip.
Submitted on 26-07-2016
I recently stayed at the Garden Inn and I can say that everything was impeccable. If there is just one bad thing to say, the internet connection was not 100% but since i didn't have to use it too much, it was bearable. The bedroom was great, the service also and the staff excellent.
from Scotch Plains,NJ
Submitted on 29-07-2016
Very nice and modern. A warm and welcoming place. Good location right off 101 and shopping and eating nearby. Rooms super clean and bed very comfortable. good breakfast buffet. Has a nice little swimming pool.
from Old Greenwich, Connecticut
Submitted on 30-07-2016
Great place to stay near SFO airport. Has very good breakfast and great staff that work at the hotel. Sleep was great . Shuttle available but not twenty four seven. It's not available during the overnight hours
from Austin, Texas
Submitted on 07-08-2016
Stayed at this location for a few nights as it was close to my office in Foster City (walking distance). It's a basic hotel, nothing exciting and my room needed a little renovation but not a crazy amount. Benefit of this hotel is across from the Bridgepointe Plaza with a couple of restaurants and stores to spend an evening.
Submitted on 12-08-2016
Very nice hotel, with beautifully decorated dining and lobby area. My co-workers and I pretty much ate dinner in the dining area every night we were there. The hotel is in a great location, close to shopping and area restaurants including a Starbucks next door. My room was nice and the cable TV channel options were better than other hotels. The room service staff were very nice and offered great service.
from Larkspur, Colorado
Submitted on 13-08-2016
The hotel is near a business park with some shops and food, which is probably the best thing about it. The accommodations are pretty basic - 2 queen rooms are smaller than average, with the beds just fitting near the walls. The bathrooms were basic furnishings and getting close to needing repair. The downside to this hotel was the service - the desk seemed friendly but missed a few things: they were supposed to reimburse me a cab ride, but I had to remind them again after sending the receipt. A... Read more
from Los Angeles, United States
Submitted on 14-08-2016
Everything was great! Excellent location because there are many restaurants nearby, even a Target. Close to Stanford University, UC Santa Cruz, and UC Berkeley, and of course, San Francisco. Nice Staff and clean comfortable rooms.
from Los Angeles, California
Submitted on 15-08-2016
Nice hotel, very clean, room was very comfortable spacious bathroom,walking distance to stores ( small shopping center with a nice target store.) and restaurants. Breakfast $17. It was okay. IHOP nearby, Costco 5 min. Parking was free.
from Oakdale, California
Submitted on 15-08-2016
I was greeted with a smile and promptness . Got me checked in and to my room very fast . I stay at Hiltons a lot for business and pleasure . I like the service and staff. It's relaxing sitting by pool or at night in hot tub. Great way to end a day of work.
from San Diego, California
Submitted on 17-08-2016
This hotel is in the middle of a business park. I paid 280+ for the room. No one to help bring in luggage- a cart is waiting by the door. The room had all the right pieces- just old, dated, dark furniture. Modest bathroom with a shower/tub. It was clean. The service was great-friendly and helpful. Breakfast was bountiful-at $17 buffet. I never saw a menu for a la carte. I was in town for a workshop and had too much stuff and was just too tired to move to a different hotel. It was clean, fr... Read more
from Belmont, California
Submitted on 17-08-2016
I have been using the Hilton Garden Inn for several years now for our group and they always deliver on their brand promise. They are always consistent starting from the sales office, to the front office, the restaurant,housekeeping and banquets. They always exceed my high expectations.
from Sugar Land, United States
Submitted on 31-08-2016
I often stay at this location for business trips. Over many stays I have never had an issue. The staff is always helpful and polite. The location is close to a shopping center and multiple good restaurants. The food onsite is also good.
from Cleveland
Submitted on 01-09-2016
I have stayed at many Hilton Properties and this one stood out from the others. It is only a few miles off of 101, but it seems remote. There was plenty of parking and I felt safe in the area. I was greeted nicely and made to feel welcome. I was offered bottled water and when I declined, the lovely lady offered my a candy bar! As I was going up to my room, there was a cookie jar by the elevators that was filled with a nice oatmeal-type bar cookie. It was a perfect end to a hectic day.
from Pasadena, California
Submitted on 03-09-2016
This is my favorite property to use for business. I'd come to this property for personal use as well if I was in the area. The staff are so friendly and customer services oriented. The property is lovely, outdoor seating is very nice and the overall upkeep of the property is excellent. The conference room and lunch provided for meeting attendees was great!
Submitted on 07-09-2016
Had a long two weeks stay in this Hotel. Very satisfied with the choice as I have stayed in another hotel in the area before, and nothing compares to the Hilton. The rooms and bathrooms are clean. Reception are professional. Checking in takes less than 5 min. Checkout is even less. Drawback. All the suites in the hotel are located at the back and side of the elevators. So expect to some elevator noise. Housekeeping need to pay attention that extra towels are needed when more than one guest are s... Read more
Submitted on 08-09-2016
I stayed in this lovely hotel for one night and checked out the next day, forgot a bag with three pairs of expensive women's shoes, we all love our shoes! The hotel staff found the shoes and fedexed them to me immediately! I was not even the registered guest, my friend registered and paid for the room but they were kind enough to send me my items and follow up with emails. The hotel is beautiful, friendly, great breakfast and nice staff! Will highly advise anyone in the bay area to stay there!
from Rockaway, New Jersey
Submitted on 20-09-2016
Nothing really out of the ordinary about this HGI. It is adjacent to SFO and a good place to stay if you are flying out at the crack of dawn, but parking is paid. It is worth noting that there really isn't much within walking distance, but there are plenty of food options within a 5 minute drive. Airport shuttle takes about 5 minutes.
from Cerritos, California
Submitted on 20-09-2016
Great location from airport & 25 minute drive to San Francisco. Clean & well maintained facility. Professional, pleasant, friendly & helpful staff. My family's go to lodging choice when we visit Sanford's Francisco.
from Campbell, California, United States
Submitted on 20-09-2016
After reading the yelp reviews, I decided to give this location a try as I had previously stayed at the Hilton in Burlingame. (Also nice). When I arrived, the hotel location is great. Shopping and eating across the street. When I walked in I was pleasantly greeted as Hilton Honors member and given free water. The inside of the lobby is very nice with seating for breakfast and a small bar. There was also fresh water with lemon next to the elevators. I noticed the hotel was also located paral... Read more
from Reading, United Kingdom
Submitted on 22-09-2016
Ideally placed hotel for business in Redwood City and access to both SanFrancisco & San Jose. The hotel is clean and the staff welcoming. Good facilities in the hotel for guest use. Good night's sleep, no noise from the outside which I have had in other hotels
from Menlo Park, California
Submitted on 03-10-2016
Room was nice and quiet, lots of TV stations, walking distance to food and shopping. Room service time was good but had problems receiving what I ordered. After ordering twice, it still was not right. Food was not consistent. You can order the same thing two different nights and it will be different. Room refrigerator is not fixed and slides all around as you open and close it. House Keeping does a good job. When leaving, front desk did not ask how I enjoyed my stay. For a hotel of this p... Read more
Submitted on 04-10-2016
This Hilton is lovely with very clean, quiet rooms. All the staff, from the front desk to the gentleman vacuuming our hallway, provide top level service consistently. We have stayed at this Hilton previously and our experience has been wonderful.
from Fresno, California
Submitted on 05-10-2016
Upon arrival staff were friendly and efficient. All aspects of the grounds and room were superior. Would recommend to family and friends. Stayed two nights and housekeeping took care of our special request. THANKS
from San Mateo, California
Submitted on 09-10-2016
Staff very pleasant and efficient. Cheerfully respond to requests. Lobby and dining area comfortable and relaxing. Breakfast staff very attentive. Very. near good shopping. Our favorite hotel in this area.
from Houston
Submitted on 13-10-2016
The best thing about staying at a Hilton is that you know what to expect. No complaints here. Staff were very friendly, room was comfortable, clean and fresh. Location was ok but not the reason this property was selected. Would stay here again for sure.
from Sonoma County, California
Submitted on 16-10-2016
Great front desk staff, checking was easy! Also loved being able to select our room and check in ahead via the app. Loved the infused water for a quick refresher, room was clean and comfortable. We grabbed a bite at the bar which exceeded our expectations.
from NY
Submitted on 16-10-2016
Stayed for four nights while visiting family in San Mateo. Room was large, clean, and comfortable. Staff was very friendly and very helpful. I was traveling alone and felt completely safe here. The breakfast is not free, it costs about $19, but the eggs and other food were fresh. I didn't eat here every morning because of the price, but the waiters were really attentive. The only minor things to note are that their pantry store is understocked. I wanted to bring a snack to the room, and it was s... Read more
from San Diego, California
Submitted on 17-10-2016
Everything was wonderful, especially the staff. The only thing was I didnt get my Hilton Honor points for the week stay and I had to call. Other then that the staff was so friendly, the food was great and they played the spirts games we wanted to watch and provided us with great company and servicem
from Ashland, Oregon
Submitted on 17-10-2016
We stayed at this hotel on a recent trip to the Bay Area to visit family. It was an all around excellent experience. The staff were friendly and helpful, the rooms were roomy and well kept, and the breakfast was out of this world!
from Aurora, Colorado
Submitted on 20-10-2016
As always, I am treated as a good friend. I am always greeted "Hi Mrs. Fifield, how are you? It's good to see you, Thank You for choosing Hilton." etc. etc. As I have mentioned before, how many hotels greet you by your name?? AWESOME
from Atlanta, Georgia, United States
Submitted on 22-10-2016
The rooms are what you'd expect from a Hilton-owned hotel. Breakfast is one of the major highlights. The made-to-order omelets are great, as are the pastries and coffee. The hotel is within walking distance to shopping and dining. I plan on returning as often as I can.
from Farmington Hills, MI
Submitted on 27-10-2016
Stayed here as a base from which to go into San Fran and be near the airport. It's a few miles south of the airport in a suburban office/shopping area. Free parking. A few places to eat within walking distance. No complimentary breakfast, but a restaurant onsite.The lobby area, fitness area, and room were all nice. No wi-fi issues. The desk staff was helpful. An enjoyable stay.
from Fresno, California
Submitted on 28-10-2016
I chose this hotel because of TripAdvisor reviews- and I enjoyed my stay. The staff was beyond the usual and offered their assistance to make my stay great. The room was clean and quiet; the bed was very comfortable. The common areas were welcoming. The food was good and not ridiculously priced for a hotel. I look forward to staying here again!
Submitted on 30-10-2016
The fam and I got a few rooms for a wedding trip. The staff arrangeD for us to stay on the same floor, we're helpful for oddball requests, and patient with young & old of the party. Clean, quiet, and a good location overall.
from Bengaluru, India
Submitted on 30-10-2016
The hotel is at a good and peaceful location. There are a lot of restaurants and supermarkets nearby. Hotel staff is friendly. Do make a early checkin request incase. Hotel provides complimentary pickup and drop to and fro San Francisco Airport.
from Melbourne, Australia
Submitted on 01-11-2016
I have stayed at the hotel for a SFO flight. This hotel is so nice and attended by a great and friendly staff. Convenient location with plenty of shops and restaurants close by. Their breakfast is also good! The pool is quite small.
from Philadelphia, Pennsylvania
Submitted on 06-11-2016
Great hotel. Good experience. Breakfast and staff was great. Room was quiet and comfortable. Good location. Staff dressed for halloween and was fun. Parking was convenient. Comfortable stay is a spacious rooms
from Brentwood, California
Submitted on 08-11-2016
I would have given this a higher rating, but we had a busy day and wanted to soak in the bath before bedtime. The tub is not set up to do this. For us, it was a big disappointment. Staff was friendly. Room was clean and bed was comfortable.
from Bamberg, Germany
Submitted on 14-11-2016
I just returned from almost two weeks at the Hilton Garden Inn in San Mateo. Let me start off by saying the staff is fantastic. Just great. Friendly, helpful...everything you would want. Rooms are nice. Average size, love the microwave and small fridge. Huge fan of Neutrogena products, and that was what was in the bathroom. Nice touches like lemon water in the lobby all afternoon. Fitness center was small, but adequate. While the hotel was close to my office, the location otherwise is not grea... Read more
from Anywhere USA
Submitted on 15-11-2016
This hotel is perfect for business travelers. It's not super fancy, but it gets the job done well. Had a spacious room, with a nice desk to set up my laptop and one of the better desk chairs I have ever found in a hotel room. Lots of convenient outlets to charge gadgets. Found it very easy to work in the room. The room was quiet and had good blackout curtains. The buffet breakfast was reasonably priced ($16.95 if I remember correctly), with lots of choices, and I enjoyed the omelet made to o... Read more
from Toronto, Canada
Submitted on 17-11-2016
Again a great stay. Comfortable, convenient, friendly staff, great breakfast with outstanding service from Elias, Ruben and the chef Bernaben. Hotels offers shuttle service to/from airport and to a nearby shopping center. There is also a very nice recreational park near the hotel. Super satisfied with my stay and can't wait for my next flight to SFO. Keep up the great work and attitude!
from Sydney, Australia
Submitted on 23-11-2016
Not baby friendly. Outdated room design. Outdated air-conditioning made my family sick. Man in a suit and glasses just left me to get the luggage cart myself, stood around made jokes instead of helping and making further effort to help with luggages. Don't even know what his role was. When asked reception for cleaning utensils for baby bottles. Reception said unfortunately they had none but offered no further solution. Staff were a bit awkward. Internet access was setup with error. Caused frustr... Read more
from Hayward, California
Submitted on 24-11-2016
Stayed here for family flying out sfo nearby. Modern hotel, spacious rooms with a high ceiling. Stayed on the ground floor & it was convenient! Plenty of friendly staff on site throughout our stay. Excellent buffet breakfast & complimentary shuttle. One of our main go to spots when flying out of sfo. Keep up the great work!
from Salt Lake City
Submitted on 25-11-2016
Great place to stay outside of the city. Friendly staff, clean rooms and great breakfast buffet. Added bonus-free parking unlike in the city! Would definitely stay here again in the future. Easy drive to the airport and the city!
from Bakersfield
Submitted on 28-11-2016
We were both pleasantly surprised with the comfort, convenience and amenities of the Hilton Garden Inn in San Mateo. The rooms were comfortable and the bathroom was very clean. We paid extra for the buffet breakfast on our two day visit but it was worth every Penny! The selection was excellent and the made-to-order omelets, pancakes, eggs, waffles plus a wide selection of side dishes and fruit and juice items is something you don't always see at a hotel. We never saw a dispirited or grumpy s... Read more