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Wyndham Garden San Jose Airport

San Jose, CA, US (SJC)

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Based on 704 reviews
Room & Rates

Accessible Queen

1 Queen Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Courtyard View- 2 Doubles

2 Full Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard King

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard 2 Queen Beds

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Double Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Accessible Room, 1 Queen, Shower Tub

1 Queen Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Accessible Room, 1 Queen, Roll In Shower

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 1 King, Courtyard

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 2 Queen Beds

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Accessible Queen

1 Queen Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 Queen Bed, Accessible

1 Queen Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 2 Queen Beds

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Superior Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 1 King Bed

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 1 King Bed, Courtyard View

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Deluxe Room, 2 Queen Beds, Courtyard View

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Deluxe Room, 2 Queen Beds, Courtyard View

Deluxe Room, 2 Queen Beds, Courtyard View

2 Queen Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Standard Room, 2 Double Beds

2 Full Beds
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

1 King Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed
Entertainment - Free WiFi, flat-screen TV with premium channels
Food & Drink - Refrigerator, coffee/tea maker, room service, and microwave (on request)
Sleep - A down duvet and blackout drapes/curtains
Bathroom - Shower/tub combination, free toiletries, and a hair dryer
Practical - Free local calls, laptop-compatible safe, and iron/ironing board; rollaway/extra beds and cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Hide room details
Wyndham Garden San Jose Airport
1355 N 4th Street, San Jose, CA US 95112

Rooms
Make yourself at home in one of the 195 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Amenities
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and express check-in. Planning an event in San Jose? This hotel has 4000 square feet (372 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.

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Know Before You Go

  • This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Early check-in fee: USD 20
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

AMENITIES:
  • 24-Hour Front Desk
  • ATM Machine
  • Business Center
  • Complimentary Coffee
  • Concierge Desk
  • Conference Rooms
  • Dry Cleaning Service
  • Express Check-In
  • Express Check-Out
  • Exterior Corridors
  • Fireplace in Lobby
  • Fitness Facility
  • Free Airport Shuttle
  • Free Local Calls
  • Gift Shop on Property
  • Jacuzzi/Hot Tub
  • Laundry Services/Laundry Facility
  • Lounge/Bar
  • Multilingual Staff
  • Outdoor Pool
  • Outdoor Seasonal Pool
  • Picnic Area
  • Porter / Bellhop
  • Room Service
(+) = Additional fees may apply for the use of these amenities.
(*) = Free, some restrictions may apply

Based on 704 reviews
from Salt Lake City, Utah
Submitted on 16-05-2016
We wanted a mini frig. The spot in our room where one was supposed to was vacant. Biggest problem was not with hotel but lack of eating places in area.
from Land o lakes
Submitted on 16-05-2016
Suggestion: Stay on on inside rooms, we were on a outside room & we heard car noise/people noise.
from Boca Raton, Florida
Submitted on 16-05-2016
Needed something close to the airport, this Wyndham fit the bill perfectly. Clean, convenient - only thing I'd recommend is softer, flatter, mushier pillows.
from
Submitted on 18-05-2016
The beds were fine but this hotel is very dated and needs better upkeep. Peeling paint in the bathroom, untended landscape, outdoor physical plant needs attention. If your hotel rate is $125 or less, its worth an overnight stay - arrive later and leave early in the morning
from San Jose, California
Submitted on 23-05-2016
First of all please spare me the canned reply, no harm no foul I will just not stay here again. In support of other reviewers this is an older property, likely a skeavy Motel, upgraded with fresh paint and a facelift. The lighting in the room was terrible felt somewhat like an upgraded prison cell. To be fair they tried to upgrade what they have. The highlight was the shuttle to the airport, the driver was timely and polite
from San Diego
Submitted on 02-06-2016
Minus 1 is due to the TV not working. Fortunately, Maintenance Personnel immediately came by and fixed it.
from San Luis Obispo, California
Submitted on 02-06-2016
This hotel has a very nice pool area! However, the rooms are very basic and our room had bubbling wallpaper, mold in the corners of the bathroom, and pilly sheets. Breakfast was not included in our rate (which surprised us), and many items on the menu were not available. The staff was very helpful and friendly.
from Modesto, California
Submitted on 02-06-2016
Make sure to get a room that is in the courtyard. The room at $119 per night was a great deal, especially since they have a restaurant on site. It's a little dated on the outside and the A/C is loud, but for its location, it's one of the better ones around. Everyone complains there's not enough to eat around here. Are you serious? It's minutes from Downtown San Jose! For a great burrito--drive about 1 minute south on 4th to La Victoria, or go over to N 6th St. to Miyaki's for Japanese, or downto... Read more
from Sacramento, California
Submitted on 02-06-2016
Beds are comfortable and room is newly decorated. But all the rooms are outside and thus pretty loud. The tv service is lacking as well as the wifi service
from San Mateo, California
Submitted on 18-06-2016
This hotel looked great from the pictures. What caught me was the great layout of the pool. As soon as I got there I was horribly disappointed by my check in experience. There were two agents behind the counter, one was on the phone and the other was doing busy work. The one doing the busy work said "he'll be right with you" meaning the guy who was on the phone. It took 5 minutes before someone was able to assist me. While I was being checked in there was a family behind me and they got assisted... Read more
from El Paso, Texas
Submitted on 19-06-2016
For what ever reason I thought this hotel didn't have room doors to the outside. My room was on the first floor about less than 5 ft from my car. The room was clean. But, the hotel was pretty rundown. It is ok for one night on a business travel. But, it is not definitely a place for family vacations
from Santa Maria, California
Submitted on 19-06-2016
This hotel is convenient to the light rail and has a shuttle to the airport. The staff is polite, but not very competent. When I used the stay and park service they could not find my car keys for about 20-25 minutes when I got back from my flight. When I checked out of my room they gave me someone else's statement and attributed my reward number to the other person's account. I thought breakfast was included, but it was not- at $259 a night I was surprised that it did not include breakfast. The... Read more
from Santa Maria, CA
Submitted on 21-06-2016
The service was very good with the exception of the reservation for the shuttle to the airport. When I made the reservation I told the clerk we needed to be at the airport at 5:30 a.m., leaving the calculation of the travel time to the hotel. The hotel mistakenly entered 5:30 a.m. as our time to leave the hotel. The desk clerk morning of our departure was not helpful in the least and exhibited I don't care this is your problem attitude your shuttle is set for 5:30 so deal with it. On the other... Read more
from Kokomo, Indiana
Submitted on 21-06-2016
Rooms were very small and expensive for the size however everything was clean and well cared for probably would not stay there again
from Mountain View, California
Submitted on 22-06-2016
I use Wyndham for my airport parking needs. Traveling as much as I do is no fun, but knowing that Teresa will make sure that there is a parking spot for me when I forget to make the reservation makes the travel a bit easier. Thanks! Teresa for taking care of me.
from
Submitted on 24-06-2016
If I hadn't had a non-refundable reservation, I'd leave right now. Instead, I have to stay here tonight despite a gut feeling that I should stay down the street. Not all Wyndham Gardens are equal. I booked this spot because I loved one I visited in Dayton, Ohio, but this is more like a motel. The rooms do not open into hallways but out to the parking lot or a courtyard. It's also about one block into what seems like a bad part of town. The people are nice enough, but I do not feel comfortable he... Read more
from Apple Valley, California
Submitted on 28-06-2016
This hotel has excellent airport parking. I park here regularly and am always impressed with the service I receive. Teresa, the front desk manager, is so accommodating and is a pleasure to work with. Darrel continues to provide outstanding customer service. I feel so welcome every time I walk in the door and appreciate the fine care I receive. Thank you to all the staff!!
from San Diego, California
Submitted on 30-06-2016
I would have you given this hotel at five star rating except for the cleanliness of the toilet. Without going into details, the toilet was not usable. Because I had my own car, I happen to have some cleaning supplies in the trunk. So I just took care of the mess myself. Afterwards, I mentioned it to the hotel clerk and he apologized. To me, cleanliness of the bathroom is critical. Everything else about the stay was perfect. Couldn't ask for it to be any better.
from Eugene, Oregon
Submitted on 30-06-2016
The room was great...... Then about 10:30pm on Friday night I tried to go to sleep but heard a boom boom boom. The sound of the night club DJ cranking up the bass, I called and complained but the hotel could not do anything about it. I did not fall asleep till after 1:30am and had to get up at 6am. Bonus if you like to party this hotel is for you..... If you are here for business and need to get sleep....get another hotel.
from
Submitted on 05-07-2016
I usually don't write these kinds of reviews, and am in no way trying to be hyperbolic about the experience we had at this crappy hotel, but it was one of the worst nights of our lives. This place is awful, the staff is awful, the hotel guests there were horrible. It was truly a horrendous and unsafe experience. Had loud/drunk neighbors partying out in the hallway at 1am, my husband asked them to keep it down and they obliged. Around 3:30am one of the women in their party was drunkenly runni... Read more
from Gilroy, California
Submitted on 07-07-2016
this hotel was very nice and the staff was also the room was great and quiet which was good i would come back again love that they had a pool and spa
from Oceanside, California
Submitted on 09-07-2016
Checked in early, noon-ish, obtained my key but was told my room would not be ready until later in the afternoo;. So I went to work. Upon returning from work at just about 8 p.m. I entered my assigned room only to find that it had not been cleaned. As I walked to the lobby to inquire, just about every room I passed was still in disarray, none of them had been cleaned. The attendant and the lobby apologized and said that they were having housekeeping issues. She gave me the key to a double room ... Read more
from Visalia, California
Submitted on 09-07-2016
No internal hallways - room access is right off the parking lot which doesn't provide for much security (especially for female guests that are traveling alone), even though areas are fairly well lighted. Safe in the room wouldn't lock. Finding a parking space can be a challenge if the hotel is fully booked.
from New York City, New York
Submitted on 12-07-2016
Check in clerk and assistant manager wonderful. The property is tired and in need of major changes. The first room they put us in was completly unacceptable. Dark, scratched up furnishings,etc. There was a filthy rug in the complete hallway outside the rooms which faced the parking lot. The room we ended up in was in better condition, but when the air conditioning was on, it sounded like a truck running. This property was very disappointing for a Wyndham. Alan Rosenthal
from San Jose, California
Submitted on 16-07-2016
The location was great to access hwy101. The hotel had been updated so was confrontable and there was a mini fridge in the room. What I didn't like was no elevator to the second floor and no complimentary breakfast.
from
Submitted on 16-07-2016
Walked in for the start of our anniversary trip. The front desk person was extremely rude, curt and not at all friendly. If my flight weren't the next morning I would have stayed some place else.... I stayed once before years ago....
from Seattle, Washington
Submitted on 17-07-2016
This hotel has nice contemporary furniture, and is convenient to the airport. The bed was comfortable, the room was quiet, and I got a good night‚??s sleep. Parking is free. What more could you want, right? Well for starters, maybe a room without bugs. The curtains and desk were crawling with insects that looked like small flying ants. I squished probably a dozen of them, and there were many more. My co-worker reported similar issues in his room. There was also a strong sense that this p... Read more
from Clifton, New Jersey
Submitted on 18-07-2016
Spending as much time on the road as I do, it's nice to know in advance that the accommodations are going to be clean, quiet, comfortable and secure. I have come to expect this of Wyndham properties, and this stay was no exception. I had just spent over 37 hours trying to reach my destination, over 24 hours of which were spent trying to get out of a single airport, and I was grateful to know my room was still waiting for me even though I was 24 hours late.
from Riverside, California
Submitted on 20-07-2016
Although built probably before I was born:) this two story huge complex was exactly what I was looking for. Quite, quaint, lush plant life.... spacey, very good shower pressure.... comes highly recommended
from Dallas
Submitted on 02-08-2016
Large bathroom and is very accessible for the wheel-chair bound, all wet area which should have come with complimentary slippers or it's every uncomfortable and dangerous when wet. Auto on-off lighting is convenient. No free breakfast. Very near the airport. Wi-Fi is free and fast.
from Houston, Texas
Submitted on 02-08-2016
Stayed one night last month whilst in San Jose briefly. Handily placed for the airport with decent facilities and comfortable bed. All rooms surround the central pool although some are facing outwards. Access to rooms is via walk outside, typical motel style. Restaurant and bar were fine and staff helpful, place seemed clean and tidy. Would return again.
from Bellevue, Washington
Submitted on 03-08-2016
Not a very nice area but hotel is quite reasonable, clean comfortable room and bed, air conditioning worked well. No fridge in room, there is a gym but bike didn't work and elliptical was clunky so sued treadmill but room was dirty with used towels lying around and water was empty.
from Westmoreland, New York
Submitted on 04-08-2016
Myself and my daughter stayed here for a week while visiting family and friends. The place was clean , the staff was friendly, check in was a breeze. Pool area was very nice. My room was a king bed and it was great. The room had a safe and the amenities were nice. My bed was comfy. I had an outer room toward the backside of hotel which I liked. If your reading this and saw other negative ones ( which I myself read before staying) don't believe them or worry. I read a few and was a lil nervous b... Read more
from
Submitted on 06-08-2016
This hotel has changed names and ownership. Rooms have been up dated. Still a nice place to stay. Close to SJC with shuttle service. They have a full service bar and restaurant. Room service is available. Location is not down town. There are other restaurants within walking distance.
from Elk Grove, California
Submitted on 07-08-2016
If you are merely looking for a place to sleep, it is alright. The receptionist who helped us wore a wrinkled shirt covered with stains. That was our first impresssion when we walked in. The room smelled like moth balls (or its equivalency) and the sheets looked slept in. It was clean but due to poor sheet quality (possibly 180-200 thread count) it had that crumbly look. But the pool area was nice and the price reasonable for that area. So it is an instance of you get what you pay for.
from Graz, Austria
Submitted on 09-08-2016
For a Wyndham it seemed impersonal and overpriced. Check in was fast There were not enough towels for two people. No towels at outdoor pool. In the room: air was really humid. AC old and loud. Housekeeping knocked at the door at 8:30 - check out was scheduled at 12..... It was clean and stuff but we had expected more after staying at other wyndhams...
from Houston, Texas
Submitted on 11-08-2016
Everything was great!!! The only small complaint would be the bed was hard as a rock! Really needed a pad on top of it - even my 10 year old complained about that. Other than that everything was great! I spoke to some friends staying there and they said their bed was very soft, so maybe ours was an exception. The facilities are very clean and well maintained. The place is older but has been updated and is very nice. The pool area which the kids spent a lot of time at was beautiful and the... Read more
from Templeton, California
Submitted on 11-08-2016
I made my reservation by calling direct because when I tried to secure the reservation on line it did not go thru. The agent quoted the price of our stay to be $99. When he read back the confirmation, he had secured the incorrect date, so he changed it to the corrected date and sent me a second confirmation. The problem was that he failed to tell me that the rate no longer applied and that it would be $259 which we didn't find out until we checked in that night at midnight after a very long d... Read more
from Las Vegas, Nevada
Submitted on 12-08-2016
I've stayed at this hotel a couple times when the other hotels near SJ airport are too expensive or sold out. It was unexpectedly cold when I landed this time. Called for the shuttle. Waited around 40 minutes, was not informed that it left every 30 minutes until I called asking where it was after around 25 minutes. Could have waited in the airport. Hotel is prison like with cell block motif. Small boxy rooms, lined up next to each other, metal shades, and security latch that doesn't quite ... Read more
from Sutter, California
Submitted on 12-08-2016
The hotel is in close walking distance to light rail. Rooms are nicely remodeled and very comfortable bedding. Grounds are gated and we felt very safe.
from Turlock, California
Submitted on 14-08-2016
The hotel staff are extremely friendly,the rooms are very clean and comfortable,and the atmosphere around the hotel in itself is very nice.
from Houston, Texas
Submitted on 29-08-2016
My wife and I stayed here for one night after completing a California trip. The room and bathroom were very clean. The room interior was very modern. Our room had outside entry but was very quiet. I retuned my rental can the night before flying out and the hotel promptly picked us up. I would stay here again if in the area. The hotel was better priced than many of the others I checked.
from BAKERSFIELD, United States
Submitted on 01-09-2016
Expected much more from Wyndham - was very dissapointed with property - very old and out dated.
from
Submitted on 02-09-2016
I usually dread staying in Silicon Valley, especially when on a budget, as the properties are usually uncomfortable. I've mobility issues and try to find accessible rooms - hard to find and book in this area. My stay at Wyndham Gardens was exceptional in that they had a comfortable, accessible room, good internet connectivity, and a convenient location. It wasn't a struggle to get work done in my room, and there was a lot of comfortable seating in the lobby, which made meeting with clients there... Read more
from Winnipeg, Canada
Submitted on 03-09-2016
I read reviews about this place and was getting scared after booking. Yes it is a motel not a hotel. But I had no problems. The room was clean and modern. The guest didn't look shady like many reviews say. The area seem ok and there were atleast 4 other hotels around. If you drive about 10 minutes from the hotel there was a tent/rv city full of homeless people.
from Lake City, Michigan
Submitted on 07-09-2016
I called the hotel at 7:40 pm to have the airport shuttle pick me up at a regular stop, near the car rental. I was told they would be there by 8:15 at the latest. At 8:40 I attempted to cancel my reservation rather than wait any longer, since I have pneumonia and was sitting outside in the cold, damp weather. I was told that my reservation was nonrefundable no matter how dissatisfied I was with the service, and that they would send a shuttle straightaway. I saw a shuttle within about three minut... Read more
from Panorama City, CA
Submitted on 11-09-2016
This is advertised as a 3 star hotel. It clearly is not. The doors all open to the outside, making security an issue (around the San Jose Airport, security is an issue), and the rooms are very small (12X20 including the closet, sink and bathroom). If you are even slightly claustrophobic, this is not the place for you. It is an old property. that is not necessarily bad, but for the price, it is not a Hilton or Sheraton, it is much closer to a motel 6. The spa and some of the other amenities... Read more
from Curtice, Ohio
Submitted on 12-09-2016
Mixed feelings. Was NOT convenient to find - would have been lost in not the greatest part of town without our GPS. Though in need of updating it was clean, and the staff was very friendly and helpful. We inadvertently arrived at the restaurant before it was open. We were still on Eastern Standard time! They seated us anyway. We apologized, agreed to wait, but they still served us early. The food was great even though they didn't serve me what I ordered, but a duplicate of my husband's order - p... Read more
from Tampa, Florida
Submitted on 13-09-2016
Booked two rooms at this hotel for two nights. When I arrived, the rooms were set at far distances from each other. The clerk explained they were overbooked. Then I learned that I had been put on the second floor. There is no elevator. I was in terrible pain going up stairs due to a knee injury. I noticed several empty rooms and asked about getting one of them. The clerk said no because they weren't clean and the hotel cleaning staff had already left. If you're overbooked proper management is to... Read more
from Honolulu, Hawaii
Submitted on 14-09-2016
Was in town to visit friends, stayed at a Courtyard by Marriott for several days but wanted a place closer to the airport on the last night to avoid traffic before departure. Arrived 11 pm in my rental car (the hotel shuttle was still running). It was a quick check in so I went to top off the gas tank a couple of blocks away but then decided to just keep the rental car one last night since parking was free and there were plenty of stalls. The room seemed to have undergone an update so nothing to... Read more
from Sonora, California
Submitted on 15-09-2016
The front staff was not very friendly. Our room was nice, but misleading on the website. When we asked for pool towels we were told they would be brought out to us and a half hour later they still had not been. Also while we were told there was internet, we were unable to connect to it
from Barstow, California
Submitted on 15-09-2016
While there was nothing at all wrong with the room, it seemed more of a hotel due to the layout of the buildings and parking. The staff was courteous and helpful. The inner garden area could have used some trimming. We went to the hotel bar, Bamboo Lounge. The drinks are way overpriced. I did expect to pay a higher price, but $5 for a bottle beer and $9 for a call drink is out of line.
from Charleston, South Carolina
Submitted on 18-09-2016
Location near the airport a d interstates a +. I have stayed there twice because of price point. NO ELEVATORS: old 1960s style motel with outside entrances. On both stays I needed to get my keys redone multiple times. The restaurant is nice although a bit pricy even for San Jose; the wait staff was wonderful. The pool area is nicely landscaped and perhaps the best part of the hotel. The rooms are a nice size and well appointed, lots of electrical outlets. Free surface parking.
from Starke, United States
Submitted on 21-09-2016
I booked this hotel through Travelocity, we cancelled this reservation 10 days in advance. I have a Travelocity cancellation receipt. The hotel refused to accept the cancellation from Travelocity and we were charged one nights stay on that day. We put our trust in Travelocity and the ability to cancel with notice - because our 41 year old daughter is suffering with colon/liver cancer - she has taken a turn for the worse therefore we could not take our trip. I am not sure if it is the hotel, o... Read more
from Colorado Springs, Colorado
Submitted on 23-09-2016
I truly enjoy this hotel for it's proximity to the Airport / Downtown, and especially for the grounds. The courtyard, pool area is beautiful, and the Bamboo Lounge is pleasant to relax in. Rooms - not ultra modern - but nice, clean and very comfortable. The downer is the propensity for the kitchen to close early. I often arrive 9 or 9:30pm on Sundays and have found the kitchen was already closed. Really?? If a hotel wishes to be considered full service their kitchen should remain open until... Read more
from Monticello, New York
Submitted on 25-09-2016
Lack of elevator caused problems getting to 2nd floor rooms. Guests were senior citizens and had to carry luggage upstairs. (Lack of elevators should be noted before booking rooms)
from Valley Springs, California
Submitted on 26-09-2016
The hotel let us know that when we book a park and fly they don't charge us for the parking. The third party only books the room. So if you want the park and fly book directly thru the hotel. I have to say, the hotel took care of us but it was confusing. Eating or having drinks there is pricey. Order pizza and bring drinks.
from Walnut Creek, California
Submitted on 29-09-2016
Needed somewhere close to SAP Center to stay that was reasonable. This worked out perfectly. Room was clean and bed was comfortable with all the amenities I needed. The lounge was nice as it had several TV's for watching college football. Drinks were generous with the liquor and I ordered 2 appetizers that were fresh and tasty. Used the hot tub and it was at the perfect temperature. I will definitely stray here again.
from Chico, California
Submitted on 30-09-2016
The hotel itself was marginal for the price, The intended retro chic was just mre akin to a little run down and out of date. The staff were pleasant enough. I checked out of my room at 5 am and caught the shuttle to the airport which was very convenient. The $100.00 hold for "incidentals" on my credit card however, 2 weeks after I had checked out, was still on my card.. I called the hotel and asked about this, was put on hold and when the lady returned to me on the phone she stated that it had b... Read more
from Phoenix, Arizona
Submitted on 05-10-2016
Even though the rooms have been updated, the exterior was dirty and the common area did not seem to be well maintained. The wifi was terrible in the room, so I went down to the "business center" and it was still bad, there was even a old sandwich and soda can left there. I needed to print a document, but there wasn't a printer, and the fax machine didn't work. Then we had breakfast in the restaurant and the credit card machine didn't work. Needless to say, we will not be staying there again.... Read more
from Marin County, CA
Submitted on 06-10-2016
Our room was ‚??okay,‚?? being on the ground level we were aware of foot and vehicle traffic. There was a low level hum all night, sounded similar to an electric bus motor. The sink area could use a fresh coat of paint, though the vanity and sink were new/modern. The group sales rep was inept and didn‚??t know her files ‚?? giving contradictory information. When I called about extended parking, the gal at the front desk was just this side of curt. At check in, Sergio lacked warmth and we weren... Read more
from Arroyo Grande, California
Submitted on 09-10-2016
This hotel was a one night stay for 10 of us leaving the next day from SAN Jose Airport. We had reserved three rooms with two beds in each room. Check in went smooth only to find out that two of the rooms only had one bed. We had 5 couples in our group. They had oversold and had no more rooms with the beds we had paid for. They were quick to provide single roll always and credit back 25%. It was just disappointing tonroll in late at night and have these types of issues.
from
Submitted on 12-10-2016
First things first this is a MOTEL not a HOTEL. BIG difference. Upon entering this motel, the staff is quick to treat you like you belong, like a piece of furniture. The front desk ignores the line of people standing there, no welcoming smile, no hello. They give off the impression that they don't want to be there and the customer is wasting their time making them "work". Check-in took at least 30 minutes. They ask for a credit card for incidentals - make sure you don't give them one if your ... Read more
from Laguna Niguel, California
Submitted on 13-10-2016
I stay at this hotel working with a client in the San Jose area. The property is clean, rooms great (a little dated, but very, very serviceable, clean, excellently furnished), staff fantastic. The GM Susan is dynamite to work with- I can't recommend it highly enough!
from Monterey, California
Submitted on 13-10-2016
Very happy with this hotel!! We stayed here before and after our vacation and parked our car here while we were gone. We were happy with the experience. The rooms were nice and clean with 2 beds, a mini fridge, microwave and in room safe as well as a separate sink and full bath area. The rates for the parking were great and we took the free airport shuttles over and back to SJC - nice and friendly drivers. We will definitely stay and park here again!!
from Laredo, Texas
Submitted on 13-10-2016
I have stayed at various Wyndham before, and never have they been any property with poor service until now. No customer service, poor management and property is not that clean. We stayed for 4 nights and after our 1st day our room keys weren't working. And this happened to all my group- we had a total of 6 rooms. We all Had to go to reception and they didn't even bother to apologize. Was not satisfied. For being a Wyndham, it did not meet the Wyndham name!
from
Submitted on 17-10-2016
Except for prompt Airport shuttle leaving on the half hour (and the great shuttle driver), I am sorry to say this MOTEL is terrible. Where to start. The whole place smells of mildew and cigarettes. The shower in our room was clogged and the pillows on one bed smelled like chemicals. Avoid the ground floor rooms like the plague.
from Corvallis, Oregon
Submitted on 18-10-2016
The hotel is well located, the new staff needs training as when I arrived for a meeting it was not posted nor did the staff know where it was being held. After 1 minutes and multiple calls they found my training.
from Madison, Wisconsin
Submitted on 20-10-2016
The hotel is in a beautiful setting. The food was excellent. But it was all spoiled for me by the very hard toilet paper. Why can't they buy a soft toilet paper?
from Phoenix, Arizona
Submitted on 20-10-2016
The hotel is clean and good service except the air conditioners are very loud more than normal. The first room they gave me, the AC sounded like there's a car idling outside my room; I asked to be moved. The wood blinds and the curtains do not block the parking lot lights so it is hard to sleep.
from Cleveland, Ohio
Submitted on 20-10-2016
Waited 45 minutes for airport shuttle despite calling twice. Check-in people failed to tell me about Meet & Greet location in spite of asking. Food was satisfactory. No elevators, so luggage must be carried to second floor if that is your room location.
from Chicago, Illinois
Submitted on 21-10-2016
I had quite the dismal experience as this place is rundown and badly in need of renovating. My room smelled musty and stale. The sink and shower did not drain appropriately. One of the lights was out, over the desk. The chair was so low relative to the desk that it was almost unusable. The internet service was sporadic. It was impossible to position the shades and curtains to block out all the light outside. It was noisy in general in the room. About the only good thing was the TV service. Plus,... Read more
from Menasha, Wisconsin
Submitted on 29-10-2016
Not too impressed. We had requested an ADA accessable room because my husbsnd had just had back surgery. When we arrived at the hotel, which by the way more of motel , we were being sent to a second floor room and there was no elevator. When I addressed the fact that we needed to be on the first floor, the desk clerk was flustered. The manager found a room on the first floor near the parking area for us. One problem, the air conditioner didnt work because the room didnt have a 220 outlet. That... Read more
from Pleasant Hill, California
Submitted on 31-10-2016
The room that I stayed in was very small when compared to similar properties that I have stayed in in the area, Hampton Inn, Fairfield, Hilton Garden Inn, Doubletree. When I checked in to my room both outside and inside there was a terrible stench of sewage. I was told that there was some construction nearby that was the cause. In order to stay in the room I had to get an air freshener. When I checked out the person ahead of me made the same comment on the smell. No apology or offer to do an... Read more
from Redding, California
Submitted on 01-11-2016
The hotel staff were not friendly or workable. The rooms were less than clean, paint was peeling from the wall and the mattresses were extremely uncomfortable.
from Santa Maria, California
Submitted on 02-11-2016
The shuttle guy was so rude about loading our luggage and driving us to the airport at are scheduled time of 4:45am. He waited til 5:05am for 3 people. I will say the shuttle guy coming back from trip(airport) was so extra helpful even helped take luggage to are room. We had 10 month old baby,car seat and stroller.
from Albany, New York
Submitted on 04-11-2016
My first room has an awful sewer smell and the TV wasn't working. So I requested a room change and the people were happy to accommodate. Second room was fine, a bit dated. The bathroom is small for today's standards. The AC units face out onto the walkaway between rooms and there are large water stains everywhere which makes the hotel unattractive. The pool area is nice looking. The bat is fine because they have beer. Breakfast was decent and priced typical for a hotel. In all the hotel ... Read more
from Bishop, California
Submitted on 06-11-2016
When I fly to Hawaii I always fly out of San Jose and stay at this hotel. I've been doing this for a number of years. Each time I visit I find that improvements are continually being made to the rooms and facilities and I'm impressed. The rooms are very comfortable and well appointed, which was not always the case. If you are in the same situation as I described I recommend you look to this hotel for accommodations. Their prices are good and they are super close to the airport.
from Gilroy, California
Submitted on 08-11-2016
I would definitely not recommend staying here. For me I can handle most hotel situations and don't consider myself to be "picky" - give a comfortable bed, some peace & quite and I all in. Unfortunately this was not the case here at the Wyndham Gardens. The bed was anything but comfortable and the rooms are not close to be "sound proof" (you can hear everything that goes on around the facility). Add a very noisy air conditioner and I got the worse night's sleep I have had in quite a while. Won... Read more
from Gilber, AZ
Submitted on 08-11-2016
I have stayed at this hotel multiple times. The rooms are nice and very clean. The rooms and lobby are always very quiet and comfortable. The courtyard is really beautiful. The trees and flowers are really well maintained. The restaurant, the Bamboo Lounge, in the front of the hotel is overpriced. The bartenders aren't super friendly but the service is okay.
from SD
Submitted on 08-11-2016
The room and location were very good, but the restaurant was over-priced and lower quality, and the fitness center was terrible. All of the cardio equipment had some electronic or physical malfunction.
from Lodi, California
Submitted on 09-11-2016
Checked in around 3am. Computers were down but the clerk got me squared away just fine. Staff was very friendly. Rooms were nice. I would stay here again.
from Los Angeles, California
Submitted on 15-11-2016
The front desk staff could not find my reservation, despite my group coordinator having confirmed it with them several times, including that day. In the end, they couldn't find the reservation, they said, because my baby was listed as an occupant of the room with me, and they thought I was staying alone, even though my baby was with me at check in. The incompetence of the staff was incredibly high. Check in took over a half hour. It was unacceptable. Plus the manager berated her staff in front o... Read more
from London, United Kingdom
Submitted on 15-11-2016
We're attending a conference at the San Jose conference centre and so booked 2 rooms (one handicapped accessible) at this hotel well in advance and paid upfront to secure the rooms. Upon arrival we were informed that the booking has been cancelled as they've overbooked the hotel. The manager at the front desk then refused to help us resolve the situation or find an alternative. We've had to drive over an hour out of town to stay somewhere for the night, but still don't have accommodation for the... Read more
from Fresno, CA
Submitted on 16-11-2016
We arrived at the Windham Garden San Jose Airport at approx 11:45PM after a return flight from Hawaii and the front desk said that they had overbooked 10 rooms and that they had no rooms available for us, a party of 2, even though we had a confirmed and paid for reservation made 5 months before through the Windham web site. They even said that they could see our active reservation confirmation in their computer and they still had overbooked. They then offered us a room in Hayward, a 35 mile dr... Read more
from
Submitted on 21-11-2016
Me and other mom took our daughters along with another two groups to this hotel for a weekend while we were in San Jose for a competion.BIG MISTAKE! First of all this is far from a hotel . This is simply a motel. There's a difference. These rooms are all outside. No hallways for safety and homeless transients walking through the property at all hours. Second when we checked in we were given the wrong room that was claustrophobic and beyond small. Double beds when we had booked a 2 queen be... Read more
from Calgary
Submitted on 22-11-2016
Overall a pretty descent hotel. From the outside it looks like the hotel is quite old, however once you get in the rooms they are quite nice. Overall: 1. Rooms: Most of the rooms have been recently renovated (new coat of paint, beds, tv, etc...) The side lamps in my room were falling apart, but that was minor. The rooms contain blinds and blackout blinds, which is really nice. 2. Staff: The front staff were very friendly and willing to help out with any needs. 3. Free wifi throughout 4. Restau... Read more
from Fresno, California
Submitted on 22-11-2016
upon arrival we asked for a king size bed.. when we got to the room it had two twin beds. the girl at the desk said that according to her computer the room was to have a king and moved us to a different room. the new room had a odor inside and out side. it smelled like a sewer. we were scheduled to stay two knights but because of the smell we left the next morning.. the price we paid was did not fit the accommodations. no compensation was offered for our dissatisfaction. in fact the $100... Read more
from Boston, Massachusetts
Submitted on 01-12-2016
Could not find my reservation that I booked through Hotels.com and charged me for a room. When I called Hotels.com to find out what happened they (hotels.com) called this hotel and told them what reservation I had. The hotel found my reservation from hotels.com but would only refund me $100 of the $350 they charged me. These thieves would not do the right thing and refund all my money. Stay Away!!!!
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