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Homewood Suites by Hilton San Jose Airport-Silicon Valley

San Jose, CA, US (SJC)

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Based on 620 reviews
Located in the heart of the Silicon Valley, the Homewood Suites by Hilton - San Jose is located close to major Silicon Valley corporations and attract
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1KG 1BDRM STE NONSMOK

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1 KING 1 BDRM STE SMOKING

COMP HI SPEED DAILY HOT BRKFST LITE MEAL M-TH, SEPARATE BDRM LIVING RM SOFABED FULL KITCHEN
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1 KING 1 BDRM FIREPLC NOSM

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1KG 1BDRM OFFICE STE NOSMO

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1KNG ACC BATHTUB STE NSMK

SEPARATE BDRM/LIVING RM-SOFABED-FULL KITCHEN, COMP HI SPEED-DAILY HOT BRKFST-LITE MEAL M-TH
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1KG ACC BATHTUB SUITE NSMK

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1KG ACC RI SHOWER STE NSMK

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2DBLS 1BDRM FIREPLC NOSMOK

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Homewood Suites by Hilton San Jose Airport-Silicon Valley
10 West Trimble Road, San Jose, CA US 95131

Discover a range of comforting amenities at Homewood Suites by Hilton San Jose Airport-Silicon Valley. Relax in a large, separate living area complete with a pull-out sofa bed, ideal for larger groups or families. We're one mile from Mineta San Jose International Airport, and close to California's Great America, The Tech Museum and Winchester Mystery House. Enjoy easy access to Cisco, Toshiba and other Silicon Valley corporations when staying at our San Jose Airport hotel.Stay productive with a workspace and complimentary high-speed internet access. Unwind with home cooking from the fully equipped kitchen featuring a full-sized refrigerator, microwave, two-burner stove, dishwasher, coffee maker and utensils. We can even do the grocery shopping for you if you like.Make yourself at home and start your day right with a complimentary hot full breakfast. Savor evening dinner and drinks with beer and wine* from Monday through Thursday. Plunge into the pool, work out in the fitness center or play a game on this San Jose Airport hotel's basketball court. Situated just one mile from San Jose Airport and within short distance of a range of San Jose businesses and attractions, this Silicon Valley hotel offers a 24-hour complimentary shuttle service within a three-mile radius. Enjoy all the support you need for business in the 24-hour business center and make use of complimentary WiFi throughout this pet-friendly hotel. Host an event or meeting in one of two meeting rooms for up to 40 people.* Local and state laws apply

Amenities Include: Meeting Rooms, Wireless Internet Access, Whirlpool, Pool, Wheel chair accessl Business Services Include: Business Center

Recreation Included: Fitness Center


Based on 620 reviews
from Bangalore
Submitted on 20-05-2016
The rooms are spacious and nice. They have good breakfast and monday to thursday dinner also as part of the room. The san antonio shopping center is also close and walking distance from here, where you can find safeway, walmark etc..
from Phoenix,AZ
Submitted on 20-05-2016
I have stayed here several times for business. My experience has always been excellent. Thanks especially to Brenda C, who made sure that I had everything that I needed. The breakfast and evening reception are the best that I've seen in a business traveler style hotel. Try to request a fireplace room, they may be able to give you a free upgrade if one is available. Yes, they have some rooms here that have a wood fireplace that you light with matches, in your room! These suites are very large wi... Read more
from Victoria MN USA
Submitted on 21-05-2016
The rooms here are better than average for Homeward Suite. They are very spacious and we love the fireplace in the room with a real fire in it. Room has a very nice floor plan and we stay here every time we are in San Jose. There are many restaurants very close...as in walking distance and the breakfast is better than average. It is very convenient to the airport (SJC).
from
Submitted on 23-05-2016
Our family needed two nights in San Jose at the end of our spring break trip to bridge the gap between our cabin rental in Tahoe and our flight home out of SJC. I wanted something simple and near the airport with a fridge and a wet bar for our family of 5. When I called the hotel prior to making a reservation to ask if 5 was okay (some hotels are very picky about this) the answer was "if youʻre okay with it, weʻre okay with it". Awesome! When we arrived, the staff was friendly and the hote... Read more
from san jose, ca
Submitted on 25-05-2016
Second time around not as good as the first. The staff is friendly, location good and the room was more than acceptable. The bed however was hard as a rock. Yes, I will stay again and probably again after that. Suggestion is check your bed prior to unpacking. It was after a late night out that we returned back to the hotel and about an hour after tossing and turning before we realized how hard the bed was. The first experience was great so I am considering it just a fluke.
from Washington DC, District of Columbia
Submitted on 04-06-2016
I'm finishing up a 1-week stay here. Several of the shuttle drivers and the front desk clerks as well as Theresa in the kitchen were always accommodating to me. The first night they called to make sure that the room was okay. My stay was quiet (which I I liked). They have breakfast each morning and social hours Mon-Thur evenings. It's nice to be able to make friend with other guests staying here. The property is well maintained and each person working here legitimately cared about my stay!
from Kansas
Submitted on 05-06-2016
I stay in a LOT of hotels and decided to give the Hilton brands a try this year. Some good, some bad. Well, this Homewood Suites now ranks #1 in the limited service segment so far. It starts (and eventually ends) with the staff. The front desk folks could not have been more welcoming. Mark in particular was the consummate host - the type you typically find in high-dollar, downtown palatial hotels where they train people for years to become so gracious and accommodating. Another note of i... Read more
from Los Angeles, California
Submitted on 06-06-2016
We went to a sport event and we stay here and we had a wonderful stay. We like this place because it is close to everything in San jose, San Francisco and the bay area. From there we went to Santa Cruz.
from Kula, Hawaii
Submitted on 06-06-2016
Great one bedroom suite. spacious and had a table, fridge and microwave. quiet area in the back away from the road, Staff very friendly and eager to help.Bathroom very nice, hotel recently remodeled so all is new. Great comfortable bed !
from Eugene, Oregon
Submitted on 06-06-2016
I find this Homewood Suite to be consistently clean, friendly service, nice breakfast, and close to the San Jose airport. As a Hilton Honors member I'm always greeted with a package at check-in and the rooms are usually available early in the day for check-in.
from Ruckersville
Submitted on 12-06-2016
What a wonderful stay. Wonderful room. Awesome breakfast. Ladies were working so very hard at keeping up with the hectic crowd on Sunday morning. My two year old grandson needed a small spoon for his yogurt (all that were out were large serving spoon size) and Teresa went above and beyond to find us a small child size spoon. Thought out the weekend every time we needed anything the staff was "spot on" with help and service. One of the most wonderful and friendly stays we have ever had. Made Gr... Read more
from
Submitted on 15-06-2016
Great service and friendly staff- Joshua made the overall experience great and easy. The morning breakfast and afternoon dinner are fantastic and delicious . I will be coming back again and again. Thanks for all you help with the stay and appreciate the great customer service.
from San Francisco, United States
Submitted on 15-06-2016
Homewood Suites by Hilton San Jose Airport is an extremely wonderful place to be. The staff is very accommodating and welcoming! I have stayed in many hotels and this location is always nice to ??come home?? to. Special kudos go to front desk person David. He is always very nice and courteous. I always recommend this location to family members and friends that ask what nice hotel can they go to in San Jose near the airport and they are always very satisfied with staying here. Thank you a... Read more
from Stockton, California
Submitted on 19-06-2016
The price was high but overall enjoyed the three night stay. Appreciated the complimentary breakfast & evening social! The room was clean and the staff were very eager to assist when called upon. Lastly, was surprised with the Hilton Honors gift bag during check in.
from Oshkosh, United States
Submitted on 19-06-2016
I can walk to work and to local eateries. Relaxing pool and whirlpool outside. Public transportation is close if you don't have a car. Hotel drivers will take you to airport, groceries, etc. Rooms are spacious with separate living areas, including an equipped kitchen. Bed is comfortable and shower is great. Breakfast and reception foods are fresh and varied. Staff is friendly and addresses any needs.
from
Submitted on 30-06-2016
Stayed here with my family last month - boy, was my mother-in-law impressed by the gorgeous rooms. We stayed in a room with one king bed and amenities included a small kitchen, stove, dishwasher, and all. She took photos and shared them all to Facebook and could not have been more happy that we had chosen to stay here for the weekend. We are locals but just wanted a weekend getaway and we were certainly roused by Homewood Suites. The lobby is beautifully done and the front desk staff was very ... Read more
from irvine, United States
Submitted on 30-06-2016
I fell in love with this hotel. Convenient location, good breakfast selections. Lots of nearby restaurants. Clean and tastefully decorated. Nothing not to love about this hotel. My husband and I fell very relaxed. We had an amazing time when staying at this hotel.
from
Submitted on 30-06-2016
My family enjoyed the complimentary-upgraded double Suites (HHonors Gold member) for one night on our way to drop our daughter off for summer camp @ Stanford. The staff at this location is excellent. The nicely appointed suites appeared recently renovated with modern decor and all seemed new, clean, and the beds are very comfortable. The free hot buffet breakfast was fresh and delicious. We definitely come back again given the opportunity, and highly recommend this Homewood location!
from Los Angeles, California
Submitted on 01-07-2016
I love Homewood and Hilton. This one is right on the edge of needing updated. Mainly the bed. I nearly rolled on to the floor as it was saggy on one side. IT threw out my back. The furniture looked okay but you could tell it had see it's days too.
from Fairfax County, Virginia
Submitted on 01-07-2016
Excellent staff! They made my stay very enjoyable. David, Jonathan, Josh, Debbie, and everyone else I encountered was very welcoming. The hotel was very clean. The Manager's reception was wonderful and so was the complimentary breakfasts. The pool was clean and you felt like you were 'home' will away.
from
Submitted on 02-07-2016
Homewood suites has been my first choice for years and I have never got any disappointment from the staff or with what services they have provided to their customers. The rooms were clean and everything is very well organized. The Only thing which I can say was a bit of problem for me was - TV channels. I am from India and I would like if Hilton can think about providing some channels on the customer demand.
from Templeton, United States
Submitted on 04-07-2016
This Hotel offers many amenities that make you feel at home. Fireplace, kitchen with dishwasher, microwave, two-burner stove, refrigerator w/ice maker, dishes. I was upgraded to a two room suite by Istell who was nice enough to check me in after a long drive that morning. In the afternoon we received a care package from her that included beach balls and noodles for the pool, chips, candy, and drinks for all of us. Each room had a full bathroom. This was very convenient when traveling with... Read more
from
Submitted on 05-07-2016
My room was on the 2nd floor, no elevator and I had a lot of luggage, Kim V. from the front desk offered me assistance to locate my room and help carry one of my bags. She was always very nice to us and I was always happy to see her. Great service Kim! The rooms were very clean and spacious. We enjoyed the happy hours after work also and nice complimentary breakfasts too. I would definitely stay here again and highly recommend Homewood Suites. Tim and Jonathan at the front desk also gave great s... Read more
from
Submitted on 07-07-2016
We stayed at this property over 4th of July weekend. Suite hotels like this are an excellent value for families traveling with kids and Homewood Suites was no exception. - Large, clean spacious rooms - Complimentary breakfast - Free WiFi - Nice quiet surroundings If you're looking for a good base from which to launch day-trips to Santa Cruz, Monterrey etc - this is an excellent choice.
from ladue
Submitted on 10-07-2016
Clean nice rooms. Updated as well. Fairly close to the airport with a reasonable price. Staff is very nice. Easy uber ride to downtown, Levi stadium, Great America, SAP Center. All in all a good spot with good rooms and the staff pushes it into the very good category.
from Bengaluru
Submitted on 10-07-2016
This is a great hotel, overall. Although I do have a list of preferred hotels in San Jose, none of them were available at the last minute so I had to choose Homewood Suites. And I'm glad to have stayed here - now this goes in my list as well. Large, spacious rooms; Friendly and attentive staff; Good complementary breakfast, coffee and tea; and easy parking options make this a really good business hotel to stay in. The air conditioner in the room could go rogue at times venting out air that coul... Read more
from Los Angeles, California
Submitted on 13-07-2016
I have been craving to San Jose for the past 7 years. Stayed at many different hotel, but once I found this on eI have not needed to look for another. Always clean and neat. The staff is great and always have a smile. Wold recommend to other co workers and family to stay.
from
Submitted on 13-07-2016
I spent a week at Homewood Suites to attend the Women's Gymnastics Olympic trials. The location is nice. the front desk staff was as helpful as they could be trying to correct the numerous problems with the inept housekeeping staff. For example, there were 3 in our party but the housekeeping staff on four occasions left us with less than 3 sets of towels and or washcloths. On the final day of our stay they did not clean our room at all with no explanation. I usually tip my housekeeper but ... Read more
from Oshkosh
Submitted on 19-07-2016
We visited San Jose for the 2016 Gymnastic Trials and conferences..we chose the Homewood because of its Suites;there were 4 of us.. the complimentary breakfast was very good including fresh fruits, yogurts, eggs and meat choices. Nice eating area, very clean. when we arrived we were given complimentary water and cookies..very nice greeting
from Danbury, Connecticut
Submitted on 20-07-2016
If you have a room in building 4, be prepared for slow draining shower and bathroom sinks. There is also a hot water issue, takes 10 minutes to get hot water in the mornings. Room cleaning was marginal at best, I stayed for 6 nights and sometimes the room was not cleaned properly. Breakfast was good and had very good fresh fruit. Coffee was so-so, but there is a Starbucks nearby. Managers nightly reception was not the best, food was just cheap and not of high quality. They have 2 different tap... Read more
from San Antonio
Submitted on 20-07-2016
Nice location in Sant Clara, no plane sound even though close to Airport and near all benefits of community for shopping and restaurants. Staff was great although will not allow delayed check out. Great breakfast and nice seating although no made to order omlettes or room service.
from Cambridge, United Kingdom
Submitted on 21-07-2016
This is a fantastic hotel, stayed with husband before our early morning flight from San Jose airport, it's very close to airport, we had an amazing room, there was excellent hospitality from all staff with complimentary food & drink, we thoroughly recommend this hotel ???
from Atlanta, Georgia
Submitted on 22-07-2016
Hotel is away from downtown. Gym is ill-equipped. Rooms are nice, but terrible smell outside every evening. Sewage? Have to get up early to get all food items at the breakfast -staff is not re-filling trays in timely manner.
from Bakersfield, United States
Submitted on 26-07-2016
Maintenance and service are a bad joke at this hotel. When you have a problem, you are on your own. If nothing goes wrong, it probably is an OK hotel. There is no consideration for disabilities, which is shocking in California in this day and age. A maintenance issue which caused noise that made a good nights sleep impossible was blown off by Maintenance personnel with no follow up by staff.
from Honolulu, Hawaii
Submitted on 28-07-2016
This is a very customer focused hotel! I had accidently cancelled our reservation and was in a panic. Thanks to Joshua Maddox, he was able to recreate our reservation and with his manager's approval, honored the original rate! He also went the extra mile in making sure he stopped by and welcomed us to Homewood Suites--great customer service!! We had a little hiccup on the shuttle service from the airport but everything else was fine. Our overall stay here was excellent and really appreciated... Read more
from Honolulu, United States
Submitted on 29-07-2016
We recently chose this hotel because it offered a complimentary shuttle service in the 3-mile area. The location was very easy to find and we were impressed with the friendly and accommodating staff. Extra bonus - the food was delicious and much better than we have had at other similar hotels. We will definitely return.
from Fresno, California, United States
Submitted on 31-07-2016
My mom & I had a wonderful stay. The suite is truly a suite--like a comfortable small house, but without the cleanup!!! There is a separate bedroom, bathroom, den, which is connected to a small kitchen with a large frig. Except for the kitchen & den, each section is partitioned off with a door, which is very nice because one can sleep on the pull away sofa and the other in a king bed. Two TVs--one in the bedroom & another in the den. Two ACs (bedrm & den). It is very very nice!!! Highly ... Read more
from Athens, Georgia
Submitted on 01-08-2016
I was staying at the hotel for 10 weeks, from Georgia, for an internship. During my stay the hotel and its amenities were excellent. Never had any issues during my stay and accommodated to any situation that could have arisen. The hotel itself was absolutely wonderful. Because this was a long stay, the rooms provided everything to make it feel less like a business trip and more as an at home stay. Many of the staff members made my stay far more welcoming. Kim, Jonathan, Josh, Mark, Luis, and Dav... Read more
from Los Angeles, California
Submitted on 02-08-2016
This is our third time staying at a Homewood Suites and so far, the best experience yet. We checked in to the hotel late on a Friday night and were exhausted from our long drive. The two people manning the front desk were so kind and helpful! They immediately offered us something to drink, some snacks (we were starving) and notified us that our room had been upgraded because of our Hilton Honors membership. This set the tone for our entire stay, the staff was very friendly, accommodating and eve... Read more
from Frisco, Texas
Submitted on 04-08-2016
Was greeted and immediately given key to my suite. Very clean and kept facilities. There are several restaurants within walking distance and hotel pantry has large selection of snacks. I needed a ride back to airport after my two day stay and the shuttle was inoperable so the front desk staff took care of it with prepaid local cab. I would definitely stay at this location next time I am in San Jose area.
from MD
Submitted on 04-08-2016
Everything about our stay was perfect. From the moment we checked in, we were made to feel important - just as every guest was. Each employee we encountered greeted us, asked us about our stay and made us feel welcome. Front desk, maintenance, housekeeping, breakfast and evening reception attendants, sales staff - everyone exceeded our expectations. We were staying at the hotel during a particularly busy time and the staff pitched and helped each other. A true team! Sales team members checke... Read more
from Veldhoven, The Netherlands
Submitted on 08-08-2016
I enjoyed my stay at this hotel. I especially liked my room: it was spacious, with separate bedroom. A small kitchen with large refrigerator and separate sitting-area. Plenty of closet space to store your things and clothes. The room was very quiet, I slept well. Unfortunately there was no separate desk, only a small table. Breakfast was good with plenty of choice. Also free snacks and drinks were available each evening on workdays which was great. Location was very good directly next to severa... Read more
from Elk Grove, California
Submitted on 08-08-2016
My whole family just fell in luv with our 2 bedroom suite. It was truly a home away from home. The staff was awesome, especially when they remember your name??? my next visit to the San Jose area, no need to check around, i know where I'm staying.
from Bangalore, India
Submitted on 09-08-2016
Have sued this hotel many times in the past and quite frankly been satisfied given the proximity to my work. However, this trip left much to be desired from customer experience perspective. An early check-in request turned into a three hours wait before being informed that it is not possible. Rooms lacked cleanliness and so did the surrounding (Large packaging boxes - Amazon etc. kept on the stairway). Turned noisy for the weekend with some maintenance (Tile cutting sound) for few hours in the ... Read more
from Santa Clarita, United States
Submitted on 09-08-2016
This was the second time I have stayed at this Homewood Suites and when in San Jose I will continue to stay there. Very quite, a restful place to lay my head at the end of the day. Always clean, customer service is excellent and the suites are lovely. All staff go above and beyond to make me comfortable.
from
Submitted on 10-08-2016
Stayed here during the first week of August....For the most part the place is a nice place to be. Especially after the renovations. I have stayed at this place for the past 5 years while in the San Jose area. Like the location and the fact that it is a suite. It used to be one of those places that the hotel didn't seem to care whether it was filthy or not. Feet and socks would turn black while in the room, carpet stains, sofa stains, stunk in the hallway, dogs barking in the rooms etc. Non slip ... Read more
from Honolulu, Hawaii
Submitted on 10-08-2016
Not senior friendly. No elevator for upper floor. Lighting in room was dim. Housekeeping was negligible. Staff did minimal cleaning and did not even fold up blankets. Breakfast items kept rrunning out and took long time to be resupplied because of overworked staff.
from Creswell, Oregon
Submitted on 14-08-2016
Beautiful property, clean, quite and customer service was excellent. Kim with guest services went above and beyond to make sure our stay was absolutely wonderful!!!! Thank you!!! We will definitely come back! Thanks for the wonderful memories Cassandra
from Shanghai
Submitted on 14-08-2016
Stayed here for a month while repatriating back to the states. I have mixed feelings. The hotel is very close to 101 and SJC (5 minute drive) yet not underneath the flight path so minimal airplane noise. Ebay and Paypal are next door as is Lumileds. There is a shopping center adjacent with restaurants of all types and a Starbucks. If you're commuting to something along 101, that is fine I guess, but otherwise 101 is gridlocked. Prefer staying near 280, which has less traffic. Hotel suit... Read more
from Eugene, Oregon
Submitted on 01-09-2016
This was very close to where I had a workshop to facilitate and very close to the airport. I was given a complimentary upgrade to a deluxe suite which has 2 bedrooms and 2 bathrooms, a living room and a kitchen. The bed was comfortable. The complimentary breakfast was definitely a step or 2 above most hotel chains. They also have a happy hours on weekdays with a mix of good food and so so food along with wine an beer. the staff was friendly and helpful. There is a small business center there so ... Read more
from Oregon City, Oregon
Submitted on 02-09-2016
From making the reservation, to calling Brenda for check in process before our flights she was very gracious in providing a complimentary upgrade for my family to a 2 king bedrooms, 2 bathroom suite with a full size kitchen for a early check in allowing us to get ready for our grandmothers funeral as we flew in from out of state that morning for just one night. The bottled water, cookies and wine were a big hit for us from Brenda too. The food/drink in the evening and morning were better than a... Read more
from Federal Way, Washington
Submitted on 03-09-2016
What a great place to stay in San Jose. Warm and welcoming staff, clean rooms and great breakfast/dinner. Recommended to all my colleagues and anyone staying in the SJC area. Really appreciate the friendliness of the staff.
from Chicago, Illinois
Submitted on 05-09-2016
I have just finished a one-night stay at the Homewood Suites San Jose Airport / Silicon Valley, and I wish I were staying longer. Quite frankly the room in which I stayed was more spacious, clean, and well-appointed than my apartment at home! The check-in process was straight-forward upon my arrival, and I was delighted to see not only two bottles of water (which is standard for an Honors member) but also two white chocolate macadamia cookies! Despite being a decently-seasoned Hilton-brand trave... Read more
from Vancouver, Canada
Submitted on 07-09-2016
Very friendly staff, very well maintained grounds and rooms, breakfast was abundant but the pool was very small. It would be a great place to stay more than a few days. The rooms had everything you'd need and were quite large.
from Honolulu, Hawaii
Submitted on 11-09-2016
Very good hotel near San Jose airport. Rooms large and well equipped for an extended stay if needed. Complementary breakfast was good with variety if not eating in your room. Location near hotel is good and easy to get into Sunnyvale or downtown San Jose.
from Las Vegas, Nevada
Submitted on 12-09-2016
I am completing a two week stay at the Homewood Suites in San Jose to engage in work in the area. I have found the accommodations more than adequate with a suite that fits all my needs, refrigerator, microwave, coffee maker, etc. The building is quiet. The staff tries to meet all my needs and is attentive to the smallest detail of this guest. The manager who checked me in, Brenda, remembered my preferred Starbucks drink and presented me with one on the second day as I was eating breakfast. Mo... Read more
from Rosario, Argentina
Submitted on 14-09-2016
It is big and clean. The room was huge with 1 bedroom, a living room and a full kitchen. A great place to stay if you go with your family or for business for several days. Wifi and parking are free. The breakfast is great.
from Jerusalem, Israel
Submitted on 18-09-2016
I enjoyed my stay in homewood suites very much. The location is great! great rooms and great staff!! I was really satisfied with the quality of the service I got. I'm very pleased that I booked and stayed in this hotel!
from Aberdeenshire, United Kingdom
Submitted on 19-09-2016
Excellent functional airport hotel. We used it for only one night preferring to put our heads down on arrival in San Jose and picking up the rental car the next day. It offers exactly what you would expect from Homewood Suites. Did not have a chance to sample the evening meal due to our late arrival but breakfast was up to the usual standard. My only gripe is that this is probably the most expensive Homewood Suite I have stayed in but I beilieve that expensive hotel rooms are a feature of San Jo... Read more
from
Submitted on 20-09-2016
My company goes out west a couple times are year and so far we've stayed at a new hotel each year, looking for that comfy spot. I think we found what we've been looking for. Jonathan and the other Homewood suite employees were spot on. OMG the service and location were the best. I would recommend this hotel to anyone who needs to stay in the San Jose area
from Seattle, Washington
Submitted on 20-09-2016
If you need a place for an event at the Levi stadium stay here. It's so convenient. Light rail is just across the street and only 2 bucks. If you park at Levi stadium it cost 50 bucks. The staff here are top notch and care about your experience too. Swimming pool and jacuzzi is nice touch and complimentary breakfast is great.rooms are large and clean.
from
Submitted on 22-09-2016
Nice rooms and good service. David (cab driver) was also very nice to me and so was everyone else (everyone on front desk). They were cheerful and pleasant and helped me with everything. Nice breakfast here but the options were bit limited. Dinner was complimentary but again with limited options. Did not find any room delivery service. But then lots of restaurants nearby.
from Kahului, Hawaii
Submitted on 24-09-2016
We took a quick trip for the weekend. JOSHUA at front desk was phenomenal! From check in, he made us feel welcomed and at home. He greeted us with his warm, friendly service and ensured all our needs were met. JONATHAN was also great! He gave us great recommendations for dinner and night life. The room was a good size with a full size fridge, microwave, pots, pans, 2 plate stove, a perfect size living room, bedroom (with doors that close off from the living room) and a great size bedroom a... Read more
from
Submitted on 25-09-2016
Very convenient in relation to our family trip to San Jose/Santa Clara. We're very pleased with the staffs who are very friendly and helpful. I would like to commend Jonathan Itsell for making our stay very comfortable. The breakfast is sumptuous and healthy,lots of fresh fruits. Definitely will come back here again on our next trip
from Los Banos, United States
Submitted on 25-09-2016
Excellent place to stay with family or on business, I always come back to this place , because I know I will rest well and in the morning I will have a great breakfast and ready to work again . I highly recommended this hotel
from Fort Collins, United States
Submitted on 26-09-2016
I've gotten to know the service staff over the last 4 years of my intermittent stay at this hotel. The staff are always accommodating, they provide a shuttle to the Airport, my work, the grocery store and other locations within a 3 mile drive. The rooms are always clean, and the hotel just was renovated so the beds and furniture is new. The heating,cooling equipment is easy to operate and turns off when you leave the room so it is very green.
from Seattle, Washington
Submitted on 27-09-2016
Wowza! I was thoroughly impressed by my stay in this hotel. From the front desk to the comfort of the room, I don??t think I could have made a better choice. I arrived to find a longer-than-expected check-in line, but that didn??t take away from the excellent service I received. Apparently, I forgot my wits at home because once I got to the front desk, I could not locate my ID, and once I found it, was unable to locate the correct credit card. Front desk rep Mark was patient and understanding,... Read more
from Los.Angeles
Submitted on 28-09-2016
Very nice location very close to where went during our trip.Had sumptuous breakfast with lots of fresh fruits and choices. Had ample parking spaces and right in front of our room. We could have cook our own meals had we known earlier that it's equipped with kitchen utensils, we wen't out right away after we checked in.
from
Submitted on 29-09-2016
Everyone at Homewood makes your time there easy. Started with Mark picking me up from the airport, awesome service! Then Debbie and team go the extra mile to make you feel, well .. at home. ;-) Can't say enough about everyone who works here it seems clear that they truly care. This trip ended the way it started with a ride from Daniel to the airport, again first rate service and very enjoyable conversation on the way!! Thanks everyone! And thanks again Debbie. -CraigM
from Washington DC, District of Columbia
Submitted on 30-09-2016
Our stay was nice and the room was a good size and clean. Service was better than average. Staff very helpful and friendly. The breakfast was nice but the evening social food was below par with the Hilton name. Over all a very good experience.
from
Submitted on 08-10-2016
I really enjoyed my visit and stay at San Jose Homewood. They are very accommodating, friendly and trying their best to make your stay very memorable and relax. Everyone at the front office are ready to assist you. The following staff are awesome Fely Mark Itsell Theresa Elenita Martha Regina Sophie Ofelia Brenda Debbie Rosendo S Silvia. Thank you!
from Seattle, Washington
Submitted on 10-10-2016
A picture says a 1000 words. Those aren't dead bugs either, those are live ones in a lamp over the desk. I figured it out when bugs keep flying around as I was working. The front desk did nothing. Well, not entirely true. They did offer to spray bug spray around. As I'm not a fan of DDT, I declined and left. The Sheraton up the street was much more accommodating, and I didn't have to work with insects. At least Homewood didn't charge me.
from Bengaluru (Bangalore), India
Submitted on 11-10-2016
I had a good stay in Homewood suites last week, nice hotel and friendly. The staff at front desk Cherrie was helpful and David helped us taking to our office in the shuttle. Very close to airport and convenient for travel
from Guadalajara Metropolitan Area, Mexico
Submitted on 11-10-2016
Very nice hotel just remodeled. The two bedroom suites are perfect for a Family of 5. Nice spaces and they have everything. Regina the front desk Manager and Itzell are very kind, helpful and excelent professionals, you will feel at home. The happy hour delicious.
from Tampa
Submitted on 12-10-2016
Beautiful rooms! Be forewarned the breakfast area, check in is in a separate building from the rooms. I have back issues walking so I had to drive each morning. Not a big deal since I could make coffee in my suite. There are also probably half dozen food spots right next door, so evening choices within walking distance. Everyone I met was very nice and helpful with the exception of the cleaning staff. Apparently they do not want to have to clean daily but when I'm 2000 miles away from home, in... Read more
from kapaau
Submitted on 12-10-2016
We were greeted by a really nice man by the name of Jonathan Manetta. He definitely went out of his way to make things comfortable for my wife and I to make our vacation very pleasant. I highly recommend this location for all types of travelers. Make sure to make it a point to stay at this location that provides you with the comfort and friendliness of staying at a place that has great personality. Great staff and associates make your stay a most memorable experience.
from
Submitted on 13-10-2016
I choose this hotel for a quick family visit. As I was traveling with kids, I looked for one with breakfast options since it helps gets the kids settled in the morning. Upon arrival I was upgraded to a bigger room which was a big plus. This also made it possible to have the family come visit us some of the days as we had a comfortable living area separate from the bedroom now. One morning we noticed that my little one was missing an earring. Retracing our steps the next morning, I can see it at ... Read more
from Redlands, United States
Submitted on 16-10-2016
Homewood suites is part of the Hilton honors family I usually try to stay at any of the hotels and they are always clean and fresh and welcoming Homewood suites definitely has a different feel overall an excellent facility and stay
from
Submitted on 16-10-2016
My family and I have travelled all over the world and this Hotel provides us with the most compassionate service. Joselyn, Hallie, Regina, and Joshua were all professional and extremely helpful. We were unexpectedly upgraded to a bigger suite and received complimentary wine, fireplace with wood ready to burn, and plenty of snacks. They also packed us a to-go breakfast before we flew out.
from
Submitted on 17-10-2016
The staff is what made my experience so great! We called ahead to schedule our stay and received polite and correct answers to all of our questions. The check in process was truly the best check in process I have ever had in my life. The young lady who checked me in must've been the General Manager, if she is not then she should be on for Hilton. She made sure we became Hilton Honors members, were upgraded to the highest level suite on a slow Monday to have the best experience, made sure that we... Read more
from
Submitted on 19-10-2016
I loved staying at this place located at 10 West Trimble Road, San Jose (Homewood Suites by Hilton).Hotel staff is very courteous.I would like to specifically mention something about David - He is great person with very good interpersonal skills & excellent hospitality skills.I used to take a shuttle to my office and David was always ready at time & was very punctual for pickup as well.I wish David all the success & would love to stay here again whenever I come here.Thank You David!! Special Th... Read more
from Austin, United States
Submitted on 20-10-2016
Nice Hotel to live in. Gives you value for money. Evening social was pretty nice. Breakfast have almost all items. Internet connection in the room was a bit poor through. Nice location for easy commutation. In the heart of San jose and in the vicinity of almost all companies. Would have at least provided a drinking water bottle everyday to every guest in his room, this was not there. But overall the experience was nice
from Overland Park, Kansas
Submitted on 24-10-2016
First time for me to stay at this hotel and I was hesitant as I have had mixed experiences with Homewood Suites. However, this particular hotel was fantastic. From the beginning when I checked in, the front desk staff was so friendly and courteous making sure everything was just as I wanted. The room itself was extremely nice, clean and everything worked. I loved being able to have conveniences of "home" while traveling. I come to San Jose 6+ times a year on business and will definitely be ... Read more
from Tel Aviv, Israel
Submitted on 29-10-2016
We moved to this hotel after a sour AirBnB experience (overall 18 days in the Bay Area, stayed 11 in the Homewood Suites). We visited as a family with two little kids (4mo and 5yo), and booked a two bedroom suite. I had known this hotel from previous business travel, so knew it could fit out requirements well. We tried moving a day earlier by the evening, but there were no rooms that met our criteria (the staff were great showing us the available rooms), and we could not stay for the complete ... Read more
from New York City, New York
Submitted on 30-10-2016
Stayed here with a colleague for a couple of nights because of a work convention. The lobby ambiance is pleasant and welcoming - thanks to Mark at the front desk for answering all of my questions about the local area. I was definitely pestering him with my first-time-in-the-Bay queries and I appreciated his patience and pleasant attitude. I thoroughly enjoyed the use of the pool, which at no point during our stay was overwhelmingly crowded. Great amenities and rooms for the price you pay -... Read more
from Houston, Texas
Submitted on 30-10-2016
I visited San Jose for a business trip - I had been to the Bay Area several times before for a few conferences and events, but this was my first time staying in this particular hotel. I was picked up in the evening at the airport by Mark, who was my driver and cracked some good jokes as we drove to the hotel. Later that same evening, Mark was at the front desk and helped me with a few questions I had about navigating the surrounding area during my trip. A+ for customer service! The bed - my ... Read more
from San Jose, California
Submitted on 02-11-2016
This newly renovated property provides all the amenities it promises - truly a home away from home. The hotel is simply awesome. Joshua is very friendly and helpful, and makes every effort to make our stay really comfortable.
from Penang, Pulau Pinang, Malaysia
Submitted on 05-11-2016
Stayed for business, loved it. Good rooms and housekeeping. Amazing front desk staff who helped me on a variety of things - from finding wrapping paper in the middle of the night to helping me with airline information, finding personal necessities at the last minute to just entertaining a jet-lagged guest at weird hours... and all with a smile. Special shout out to Joshua, Hallie and Joselyn - thanks for making my stay special. Other things to note for this hotel: - complimentary bottles of ... Read more
from Alajuela, Costa Rica
Submitted on 08-11-2016
Comfortable suites in a very convenient location for work, meals and shopping. All is near, and just takes a short commute. Friendly and helpful staff in a relaxed and cozy environment. Great experience.
from Chicago, Illinois
Submitted on 12-11-2016
Some people are just born to be in the hospitality business. Joselyn from Homewood Suites has the business down pat. From the time I checked in to the time I had a guy doing gymnastics in the room above me, she went out of her way to personally make sure I was happy. Through no fault of the hotel, the person in the room above me felt the need to jump and bang on everything in his room. Not only did Joselyn get the noise to stop, she made sure to inject plenty of humor into the situation. Th... Read more
from San Jose, United States
Submitted on 13-11-2016
I stumbled upon this hotel due to my original Hotel was not available. However, I'm soooo glad I did! The Customer Service was Excellent! I was greeted with a warm welcome by Joselyn H. She provided wonderful customer service & its because of her I will definitely come back. The hotel was very nice, clean, in a great area (close to restaurants) but yet quiet. They offer apartment like rooms, which are great and everything you'll need. I HIGHLY suggest this hotel to anyone. You wont be disapp... Read more
from Bengaluru, India
Submitted on 20-11-2016
I stayed at this hotel for 10 days for a business visit. The hotel suit was very comfortable, breakfast was great and the staff was really helpful. The hotel provides a shuttle service to nearby companies and places which was very helpful given the poor public transport options around San Jose and Santa Clara. The best part was, since one day I had to stay back in office longer for meetings, their staff had to pick us up from the office a little late in the evening. Since we would miss on the ho... Read more
from Las Vegas, Nevada
Submitted on 20-11-2016
My husband and I stayed here over the weekend to see the 49er game, and I'm glad we chose this place, it had almost everything a home would have. Rooms are nicely decored,they are also clean, and beds were nice & comfy. When we woke up to have breakfast in the front lobby, the staff were very attentive, and the breakfast was perfect!I'd like to mention that a couple of the staff members were extremely helpful and very courteous, a slight mix up with our reservation, but to no worries, all was re... Read more
from Honolulu, Hawaii
Submitted on 23-11-2016
Homewood Suites, San Jose is great. It has a home-like feel with a separate bedroom, living room (with pull-out sofa bed), dinette table and kitchen. I upgraded from a King size bed to two double beds in the bedroom. Doors separate the bedroom, bathroom and living room for much needed privacy if all three are in use. The complimentary breakfast offers bagels, bread, waffles, croissants, eggs, potatoes, sausage, coffee, hot water, hot chocolate, orange juice, cereals, yogurt, and fruits. Not a bi... Read more
from Bakersfield, United States
Submitted on 23-11-2016
Very roomy suite, even for a family of four. Beautiful grounds with Starbucks and Subway right next door. Super clean rooms with excellent staff! Complimentary breakfast was AMAZING! Will definitely stay again!
from Atlanta, United States
Submitted on 26-11-2016
Great Front Desk Staff. Very professional and courteous. Very nice that they provide supper during the week. The wifi was very robust and supported my ability to watch TV on Playstation VUE (I travel with Amazon FireBox) as I really like having DVR available when traveling.
from Miami Beach, Florida
Submitted on 30-11-2016
I stayed at this hotel for Thanksgiving, Mark who picked me up from the airport was very kind and funny. It was a speedy process, the lady in the front who checked me in had availability for me at an early time. The rooms were clean and modern. The evening reception served fried turkey for thanksgiving, which was fitting for the day. Overall this was best Homewood suites I've stayed in. Next time I come to San Jose this will be my first choice.
from
Submitted on 30-11-2016
Overall stay was so awesome, especially during the Thanksgiving holiday break. Room was clean and comfortable but what really made my stay great was the staff! The check in process with Mark was smooth and fast - he even upgraded the room! On multiple occasions, I saw someone named JB (I think) who was works in the dining area - always in a good mood.-- Little stuff like that may not mean anything or be anything special but I really enjoyed my stay here and the staff deserves some recognition.
from Tucson, Arizona
Submitted on 30-11-2016
When I arrived at the hotel, it was very welcoming. The staff was great Cher and Mark checked us in. This was during Thanksgiving week and the hotel did not seem busy at all. The kitchen staff was also great, they served turkey and mashed potatoes. The housekeeping staff was awesome! when I needed extra towels the lady went out of her way to come back with them. I have never stayed at a hotel with so much great customer service. Kudos to Homewood San Jose, best Hilton brand to stay in.
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